What should I do if someone steals my identity? 
human
That is a tricky and complex situation.  Before jumping to any advice, can I ask you a few questions first? 
assistant
Yes you can. 
human
Okay.  Can you tell me what happened exactly, and can you give me any details you know?
assistant
What should I do if someone steals my identity? 
human
That is a tricky and complex situation.  Before jumping to any advice, can I ask you a few questions first? 
assistant
Yes you can. 
human
When you say you have an identity that has been stolen, is that meaning some personal information like a Social Security Number?  Or more generally, some aspect of you that can be used to impersonate you?
assistant