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 State officials called 911 after being denied entry to the home of the "19 Kids and Counting" family just eight days after the Josh Duggar molestation scandal surfaced. 
 
 In Touch magazine reported Wednesday that a Arkansas Department of Human Services worker contacted police after not being allowed inside the family's Tontitown dwelling on May 27. 
 
 A DHS employee is heard asking for help in an audio recording obtained by the magazine which aired exclusively on NBC's TODAY on Thursday. 
 
 Related: Sisters Say They Forgave Josh Duggar After Abuse 
 
 "Well, we're, um, Washington County DHS office and we're out here to, uh, we have, uh, an investigation, and, um, I guess they're, uh, not being cooperative, and we have to see the child to make sure the child is all right. So we just need police assistance or escort," they said. 
 
 The call was transferred and it is unclear what happened next. It is also not known what was being investigated. 
 
 Last month, it emerged that Josh Duggar, 27, molested young girls when he was a teen. 
 
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 Parents Jim Bob and Michelle Duggar have had to defend their decision to delay contacting police when they learned that Josh had inappropriately touched four of his sisters and a girl who was not a member of the family member in 2003. 
 
 Related: TLC Pulls '19 Kids and Counting' After Molestation Allegations 
 
 The family have said they attempted to handle the molestation "in-house," but when Josh, who is now a father-of-three, admitted that he had done it again, they sent him to a Christian program that emphasized physical work and mentoring. Police were contacted after he returned from the program, and a criminal investigation was launched in 2006. 
 
 Josh Duggar has never been arrested or charged, and he has publicly apologized. ||||| The Duggar family is under investigation again by the Arkansas Department of Human Services, and police were called in to assist when the family refused to cooperate, In Touch magazine reports. 
 
 As parents Jim Bob and Michelle Duggar and their "19 Kids and Counting" family are embroiled in a molestation scandal involving oldest son Josh, news comes Wednesday that a representative from the county DHS had visited the Duggar home on May 27 to see a minor for whom they were concerned. When the family refused to produce the minor, the representative made a 911 call to police. 
 
 The caller told the dispatcher he was at the home as part of a DHS investigation, according to 911 records made available to In Touch. 
 
 Michelle and Jim Bob Duggar are seen in a shot from their realityTV show "19 Kids and Counting." (Photo/DLC) 
 
 "We have an investigation, and I guess they're not being cooperative," the caller said. "We have to see the child to make sure the child is all right. So we just need police assistance." 
 
 It's not clear what prompted this May 27 visit because DHS records are not publicly available. 
 
 Police and DHS previously investigated the conservative Christian reality TV stars in 2006 and 2007, respectively, after Jim Bob told police that Josh confessed to molesting four sisters and a family friend in 2002 and 2003. 
 
 The alleged assaults, in which Josh admitted to fondling his sisters' breasts and genitals, started just after Josh turned 14. Josh, now 27 and the father of three, said he sneaked into his sisters' bedrooms at least four or five times while they slept. He also said he fondled the family friend as she slept on a couch and inappropriately touched a 5-year-old sister as she sat on his lap and he read her stories. 
 
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 The Duggars face mounting criticism and the possible loss of their hit TLC reality series because of concerns it took them more than a year to get Josh into treatment and protect their daughters after the teen first confessed to his father. In an interview with Fox News Channel's Megyn Kelly, Jim Bob said Josh confessed to fondling the five girls at least three times before they sent him away to a Christian counseling program. 
 
 According to In Touch, the Fox News interviews with Jim Bob, Michelle and two of their daughters have been widely condemned for the way the parents attempted to minimize the damage. There are also questions about the extent to which the parents and Josh, who resigned as a lobbyist for the conservative Family Research Council, tried to cover up Josh's actions as they touted traditional family values to gain reality TV show fame. 
 
 In Touch also notes that the Duggars made no mention of the fact they were again under investigation before the Fox News interviews aired. 
 
 Martha Ross provides celebrity commentary for the Bay Area News Group. Follow her at twitter.com/marthajross. ||||| The new issue of In Touch Magazine reveals that the Duggar family is under investigation again by the Arkansas Department of Human Services and police were called when the family refused to cooperate. 
 
 Now, In Touch has the audio of that 911 call made by a representative from the Washington County DHS on May 27 at around 11 a.m. to the Springdale Police Department asking for police assistance when DHS was not allowed to see the minor they were concerned about. In Touch, which broke the story of Josh Duggar’s sexual molestation scandal, has the full transcript of the emergency call in the new issue. 
 
 The new investigation comes as the family tries to save its TLC reality show, 19 Kids and Counting, which the network pulled off the air, while determining its fate. Jim Bob, Michelle and two of their daughters sat for interviews with Fox News, attempting to minimize the damage, but much of what they said was widely condemned as misinformation and not full disclosure. 
 
 RELATED: Moving Trucks Spotted at Josh Duggar’s DC-Area Home 
 
 The Duggars made no mention of the fact that they have been under investigation again, but In Touch discovered what they are hiding via another Freedom of Information Act request that produced the 911 call. 
 
 After identifying himself as a Washington Country DHS employee and stating the Duggar family address, the caller tells the 911 operator, “We have an investigation and I guess they’re not being cooperative. We have to see the child to make sure the child is all right. So we just need police assistance.” The 911 call was then transferred to Washington County authorities. 
 
 (Photo Credit: Getty Images) 
 
 DHS records are not available to the public so it is unknown what prompted the investigation. Experts tell In Touch that an investigation can be triggered by a hotline complaint, even an anonymous one, if the trained operator determines the allegation is serious enough that it meets standards for child abuse maltreatment laws. 
 
 RELATED: Josh Duggar Molestation Scandal — Police Respond to Claims They Took a Bribe 
 
 The Duggars were investigated by police in 2006 for Josh’s acts of molestation committed in 2002 and 2003. DHS then investigated the family in 2007, as In Touch first reported. 
 
 For all the details of the new Duggar investigation, pick up the latest issue of In Touch, on newsstands now! ||||| In Touch Weekly reports the Duggar family is once again being investigated by the Arkansas Department of Human Services. Video provided by Newsy Newsy 
 
 The Duggar family from TLC's television program "19 Kids and Counting." (Photo: Scott Enlow, TLC) 
 
 Only days after the Josh Duggar molestation scandal broke, Arkansas human services workers called 911 after allegedly being denied entry to the home of the 19 Kids and Counting reality-TV family, In Touch magazine reports. 
 
 The magazine, which broke the original abuse story, reported the May 27 incident on Wednesday. It purportedly involves state Department of Human Services workers' effort to check on a child at the Duggars' Tonitown, Ark., home around 11 a.m. 
 
 In the recording, a DHS employee is heard asking police for help gaining access to the Duggars' home. 
 
 "Well, we're, um, Washington County DHS office and we're out here to, uh, we have, uh, an investigation, and, um, I guess they're, uh, not being cooperative, and we have to see the child to make sure the child is all right. So we just need police assistance or escort," they said. 
 
 It's not clear what was being investigated. The call was transferred and the audio ends. It's also unclear what happened next or whether police were dispatched to the scene. 
 
 The Duggar family, in response to the original report by In Touch on May 21, acknowledged last month that Josh Duggar, now 27, had molested at least five young girls — including four of his sisters — when he was a teen. 
 
 Josh Duggar has publicly apologized for his actions and resigned from the Family Research Council in Washington, where he worked as a lobbyist for Christian causes and against gay marriage and abortion rights. . 
 
 Josh and his wife Anna have also canceled their scheduled appearance next week at the Christian music event, Alive Festival, in Mineral City, Ohio, but sister Jessa and Jill and their husbands remain on the program, according to the festival. 
 
 Josh has never been arrested or charged over the alleged incidents. 
 
 Jim Bob and Michelle Duggar, the parents of the Duggar family, told Fox News' Megyn Kelly last week that their son had come to them at age 14 and confessed that he had "improperly touched" some of his sisters. 
 
 They said they got him out of the house and sent him to a non-professional Christian-based counseling program in Little Rock. Jim Bob said it was "the best decision" they made, because Josh became "closer to God" as a result. "It was a turning point in his life," he said. 
 
 Josh asked for forgiveness from his victims, some of whom were too young to understand what was wrong, what had happened or why Josh had to leave, said Michelle Duggar. 
 
 The TLC network has pulled the reality show's reruns from its schedule but has not indicated whether it will drop the program starring the Christian conservative family. 
 
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– In Touch continues to be at the forefront of the Duggar scandal it broke, reporting new details in an article yesterday that has gotten wide mainstream pick-up. According to the tabloid, the Arkansas Department of Human Services is again investigating the family, and an agency rep called 911 on May 27 (days after Josh Duggar's molestation allegations made headlines) because the family did not allow DHS to see a minor about whom the agency was concerned. The Duggars have not publicly revealed the current investigation, but the tabloid made a FOIA request to learn about the 911 call. In the call, the DHS rep gives the address to the 911 dispatcher, noting it's the "Duggar's family home," then explains, "We have an investigation and I guess they’re not being cooperative. We have to see the child to make sure the child is all right. So we just need police assistance or an escort." It's not clear what triggered this latest investigation—the Duggars were first investigated by police in 2006 for Josh's alleged molestation in 2002 and 2003, and were then investigated by DHS in 2007—but experts say a hotline complaint about child abuse, even if it's made anonymously, can lead to such investigations if the operator who answers thinks the allegations are serious.