CLOSE The coffee chain clarified who is allowed to use its restrooms. Time 
 
 Starbucks signage in front of the store's window in Oakland, Calif. (Photo: John G. Mabanglo, EPA-EFE) 
 
 A Latino man says that when he received his drink order at a Starbucks coffee store in a Los Angeles suburb, it came with a racial slur written on it. 
 
 On a label indicating the customer's name, the word "Beaner" was typed. 
 
 The incident comes two weeks ahead of Starbucks' planned meeting of staff at its more than 8,000 U.S. stores to discuss racial profiling and other issues. The all-hands meeting results from fallout over the manager's decision to call police last month after two African-American came to a Starbucks in Philadelphia and didn't buy anything. 
 
 In the latest case, the customer, who only identified himself as Pedro, told KNBC-4, the NBC affiliate in Los Angeles that he was buying two drinks at the Starbucks in the Los Angeles suburb of La Cañada Flintridge and saw the derogatory term for a Latino person on both cups. 
 
 Pedro said he didn't think it was an accident because the barista had called his name once his order was done, according to the TV station. He declined the offer of a $50 gift card, which he called "insulting," but he's scheduled to meet with Starbucks officials on Thursday. 
 
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 A Latino man said a racial slur was written on his Starbucks drink order, according to media reports. (Photo: KNBC-4) 
 
 Starbucks said in an e-mail that company officials met with the customer Thursday morning at one of the local stores and that he accepted their apology. 
 
 "This kind of mistake is unacceptable and we will take additional steps to assess what happened here and how our partners can be better," Starbucks said. 
 
 On the afternoon of May 29, Starbucks is closing all 8,000-plus of its U.S. company-owned stores and its corporate offices for racial-bias training for its employees. 
 
 That company-wide education effort was announced after the national outrage stemming from the arrests of Rashon Nelson and Donte Robinson on April 12 at a downtown Philadelphia restaurant. They were sitting in the coffee shop without ordering anything to eat or drink, because they were waiting to meet a third man for a business meeting. Nelson asked to use the bathroom, but was told restrooms were for paying customers only. A staffer, who is no longer a Starbucks employee, called 911. 
 
 The company apologized to Nelson and Robinson for what happened and CEO Kevin Johnson met with the two men. They reached a financial settlement with the Seattle-based chain. 
 
 Last week, Starbucks changed its bathroom policy to make restrooms available for people who haven't purchased anything from the restaurant. 
 
 CLOSE Two black men arrested while waiting at a Philadelphia Starbucks store reached a settlement with the coffee chain and dropped legal claims against the city. Havovi Cooper reports. Newslook 
 
 Follow USA TODAY reporter Zlati Meyer on Twitter: @ZlatiMeyer 
 
 Read or Share this story: https://usat.ly/2IpX92B ||||| (CNN) As Starbucks prepares to close its stores later this month for mandatory racial-bias training, an incident in suburban Los Angeles is showing why that training is needed. 
 
 A barista at a Starbucks in La Cañada Flintridge is accused of printing a racial slur on a Latino customer's drinks on Tuesday. 
 
 Priscilla Hernandez told CNN that a co-worker at the restaurant where she works went to the nearby Starbucks and bought drinks. It's a coffee run they make just about every day. 
 
 The co-worker ordered a white chocolate mocha and an iced caramel macchiato and told the barista his name is Pedro, Hernandez said. 
 
 But she said that when he brought back the drinks, she noticed that "beaner" was written on her drink instead of Pedro. "Beaner" is a derogatory term for Mexicans in the United States. 
 
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– Another Starbucks, this time in California, is in trouble. A restaurant in La Canada Flintridge has acknowledged that a barista wrote “beaner” on a Latino customer’s two coffee orders. The customer, Pedro, didn’t notice the slur at the time, but when he brought the beverages back to work, a colleague did. “I asked him if he realized what they had put on his cup. He said no. So I was really upset about it, because that isn't OK," coworker Priscilla Hernandez tells CNN. When Hernandez called the store to complain, they told her the barista didn’t catch Pedro’s name, so she wrote “beaner” on the cup instead. The store reportedly offered Pedro a $50 gift card, which he declined, calling it insulting, per USA Today. Hernandez and Pedro have met with the store’s district manager who apologized and promised to look into the incident. Starbucks also tweeted an apology. Hernandez seems angrier than Pedro, who Hernandez says wishes not to comment. "Out of all the names they could've put on his coffees for 'misunderstanding' him they decide to put 'beaner,'" she said. Patrons at the La Cañada Starbucks Wednesday were dumbfounded when they heard about the incident, reports CBS. “I’m shocked,” said one woman. “I go to that Starbucks almost every day.” Starbucks is closing all 8,000 stores on May 29 to provide its 175,000 employees with racial-bias training. That decision came after two African-American men were arrested at a Philadelphia Starbucks while waiting for a business meeting.