This story has been updated to reflect a response from KFC. 
 
 KFC is facing a $20 million lawsuit filed by an incensed customer who says she didn’t get enough chicken in her $20 “Fill-Up.” 
 
 Anna Wurtzburger, a 64-year-old retiree of Hudson Valley, N.Y., filed a lawsuit late last month claiming that KFC’s advertising is misleading. The lawsuit, obtained by Consumerist, states that Wurtzburger purchased a $20 Fill-Up and, when she got home, was surprised to find that the bucket was only filled up about half way. Wurtzburger said the commercial for the product shows “an overflowing bucket of chicken.” 
 
 When she contacted KFC to draw these differences, a spokesperson explained to her that the advertising is done that way so viewers can see the product. The lawsuit claims that this proves KFC was aware it was “intentionally misleading and deceiving the public when it advertised an overflowing bucket of chicken on television but knew that they would only sell 8 pieces of chicken to the public.” 
 
 KFC’s menu states that the $20 Fill-Up comes with eight pieces of chicken, though that information isn’t shared in the commercial. But the commercial does say that it feeds a family of four. 
 
 “It doesn’t feed the whole family. They’re small pieces!” Wurtzburger told the New York Post. 
 
 The lawsuit, filed in a New York State Supreme Court, accuses KFC of violating sections of the state’s general business law that prohibit false advertising and misleading trade practices. The plaintiff is demanding that KFC alter its advertising and pay $20 million in damages. 
 
 KFC told Fortune that the claims laid out in the lawsuit are “meritless,” and that the company will be requesting that the court dismiss this case. “The guest received exactly what she requested. She purchased an eight-piece bucket of chicken and she indeed received eight pieces of chicken,” a spokesperson said. “Our menus and advertising clearly show our $20 Fill Up meal includes eight pieces of chicken.” 
 
 Starbucks (sbux) recently faced a similar lawsuit that claimed the coffee chain misled customers by advertising drink sizes in fluid ounces, and deliberately adds too much ice to cold drinks to reduce the size of the beverage. A judge dismissed the case, saying that “a reasonable customer” should understand, “as young children” do, that ordering a drink with less ice will result in more liquid. ||||| A Hudson Valley woman is finger lickin’ mad at Kentucky Fried Chicken, claiming its understuffed buckets are for the birds. 
 
 Anna Wurtzburger, of Hopewell Junction, says she bought a $20 bucket of chicken from KFC over the summer and was disappointed to find it looked much different than what’s in the chain’s ads. 
 
 “I came home and said, ‘Where’s the chicken?’ I thought I was going to have a couple of meals,” she told The Post. 
 
 “They say it feeds the whole family … They’re showing a bucket that’s overflowing with chicken,” the 64-year-old widow griped. “You get half a bucket! That’s false advertising, and it doesn’t feed the whole family. They’re small pieces!” 
 
 Wurtzburger rang up the fast-food giant’s Georgia headquarters to complain, and was told the chicken was portrayed prominently on the commercial “so that the public could see the chicken.” 
 
 “If you want the public to look at your chicken, put it in a dish,” she fumed. “It’s a lot of BS. … I expect to get what you’re telling me.” 
 
 Putting her money where her hungry mouth is, Wurtzburger hired a lawyer and filed a lawsuit, demanding KFC change its advertising. 
 
 She also returned two gift certificates the company sent her as a mea culpa. 
 
 “You know what commercial they should put on? You remember the movie, ‘Oliver’?” she said. “It was about the little boy growing up in the orphanages and he was hungry and he goes to the man, ‘Can I have some more?’ ” 
 
 Retired from the Fishkill Correction Facility, Wurtzburger lives off her Social Security check and said the KFC meal was supposed to be a rare treat. 
 
 The grandmother seeks $20 million in damages. KFC called the lawsuit “meritless.” ||||| CBS 2Watch CBS2 News, CBS This Morning, Dr. Phil, Judge Judy, 60 Minutes, NFL football, and your favorite CBS shows. Latest Videos Eye On New York Dining Deals Tony’s Table Links & Numbers Station Info & […] 
 
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– A 64-year-old New York widow just wanted some fried chicken; now she's hoping for a family-size bucket of extra-crispy justice with a side of mashed vindication. The New York Post reports Anna Wurtzburger is suing KFC for false advertising after she bought a $20 bucket of chicken last summer only to find it half full. Her lawsuit states that the commercial for the $20 Fill-Up shows "an overflowing bucket of chicken," according to Fortune. “I came home and said, ‘Where’s the chicken?’ I thought I was going to have a couple of meals,” Wurtzburger tells the Post. Wurtzburger is living off Social Security and was splurging on KFC as a treat. KFC says its menu clearly states the $20 Fill-Up comes with eight pieces, and that's exactly what Wurtzburger got. It explained to her that it has to show the bucket overflowing so viewers can see the chicken. “If you want the public to look at your chicken, put it in a dish,” she retorts. Wurtzburger also takes issue with the ad's claim that the eight-piece Fill-Up can feed a family of four. "They’re small pieces," she says. KFC offered the dissatisfied Wurtzburger $70 in coupons, but she turned them down, CBS New York reports. She's now suing KFC for $20 million. “It’s the principle of the matter,” she says. “Sometimes you gotta hit people where they feel the hurt." KFC calls Wurtzburger's lawsuit "meritless." (A judge dismissed a lawsuit against Starbucks over something even "young children" can understand.)