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 / Updated By Alastair Jamieson and Erin Calabrese 
 
 LONDON — One of 500 passengers aboard an Airbus A380 bound for Los Angeles described Sunday the moment the superjumbo suffered a mid-flight engine explosion and was forced to land in a remote part of eastern Canada. 
 
 Enrique Guillen said Air France flight AF66 from Paris was passing over Greenland bound for California on Saturday when it was rocked by an uncontained engine failure — a rare emergency in which machinery and other parts break away from the plane at high velocity. 
 
 Aircraft engines are designed to contain most problems, such as snapped fan blades or bird strikes. 
 
 Pictures taken from inside the Air France plane showed the front cowling and fan disc of the No. 4 engine, outermost on the right side, had completely sheared off. 
 
 "We looked out the window and saw half of the engine was missing," said Guillen, an NBC executive who added that hundreds of passengers were stuck aboard the stricken plane at Goose Bay, Labarador, awaiting a replacement. 
 
 The U.S. manufacturer of the engine, Connecticut-based Engine Alliance, said it was investigating the failure, which the airline said caused "serious damage." 
 
 "The regularly trained pilots and cabin crew handled this serious incident perfectly," Air France said in a statement, adding that none of the 497 passengers was injured. "The passengers are currently being assisted by teams dispatched to the location." 
 
 The emergency has echoes of the November 2010 failure of a Rolls Royce engine on a Qantas A380 after take-off from Singapore. That incident led to the grounding of all six A380s in the Qantas fleet for three weeks. 
 
 The damaged engine seen after landing in Goose Bay, Labrador. 
 
 Guillen said his flight has been airborne for two hours when passengers heard an unusual noise. 
 
 "The plane started shaking, it was a noise like once of the engines was failing ... a noise I had never heard before," he recalled. "We obviously knew it wasn’t turbulence, it lasted about 30 seconds to one minute and we noticed the place was losing altitude very quickly. 
 
 "After 1½, two minutes ... we looked out the window and saw half of the engine was missing." 
 
 He said the pilot confirmed there had been a failure in one engine and announced the diversion to Goose Bay. "Everybody had concerned faces, no panic but a lot of concerned faces," he said, adding that the pilot’s announcement was "oddly reassuring" since the aircraft had three other engines. 
 
 Speaking from the stricken plane early Sunday, he said passengers had already been waiting nine hours on the ground. "We’re in a small, private airport with no facilities for the 500 people in this plane," he said. 
 
 The aircraft involved, an A380-800 series registered as F-HPJE, is seven years old. ||||| (CNN) An Air France flight from Paris to Los Angeles made an emergency landing in Canada on Saturday after one of its engines failed during an Atlantic crossing. 
 
 The double-deck Airbus A380 aircraft landed safely at Goose Bay Airport on the eastern tip of Canada, according to a statement from Air France. The airline said it suffered "serious damage to one of its four engines." 
 
 "The regularly trained pilots and cabin crew handled this serious incident perfectly," the airline said in a statement. "The passengers are currently being assisted by teams dispatched to the location." 
 
 Air France Flight 66 departed from the gate at Charles de Gaulle Airport on Saturday, 10:10 a.m. local time, but taxied for more than 90 minutes before eventually departing at 11:42 a.m Paris time, according to FlightAware. 
 
 Sarah Eamigh, a passenger on the flight, told CNN partner CTV News that passengers sensed something was wrong during the flight. 
 
 "We heard a loud pop, and we had a quick descent along with some vibration. It definitely was not turbulence so we knew something was wrong," she told the Canadian broadcaster. 
 
 "The captain was able to recover the plane quite fast, however, we were definitely nervous because the vibrating was probably occurring a good five to eight minutes. And then the captain basically 10 to 15 minutes after provided an announcement stating that we had a small engine explosion." 
 
 Photos from the flight showed the entire front part of the engine, including the large fan and engine's casing, completely sheared away. The remaining portion of the outermost engine on the right side of the jet was streaked with a brown substance and there were no obvious signs of any external fire. 
 
 Inflight pictures. Loud thud and a lot of vibration. pic.twitter.com/s9GFIyssrh — Rick Engebretsen (@RickEngebretsen) September 30, 2017 
 
 The missing portion of the front fan generates most of the engine's thrust, pushing it forward through the air, while the combustion of the fuel and hot components of the engine are farther back. 
 
 Engine Alliance, which is the engine manufacturer for the A380 involved in the incident, said in a statement that it is "working with authorities to assess the situation" and would defer to investigating authorities for future information as is protocol for aviation safety inquiries. 
 
 Engine Alliance is a joint venture between engine makers General Electric and Pratt & Whitney. 
 
 We are aware of, and looking into, reports of an issue involving Air France flight #AF66 from CDG to LAX that has diverted to YYR. — Engine Alliance (@enginealliance) September 30, 2017 
 
 Any crossing of an ocean, pole or even large deserted area, no matter the number of engines, involves precautions to always have a place to divert in case of an emergency. Flight-planners take into account airports that are open and have good weather across different points along the crossing, and dispatchers and pilots closely calculate the nearest places to land should such an accident occur. 
 
 But such an engine failure, like the one aboard Air France 66, is incredibly rare and even more so during the cruise phase of a long-distance flight. 
 
 In 2010, a Qantas Airbus A380 suffered a major failure of one of its engines shortly after takeoff from Singapore, forcing the crew to troubleshoot a cascading series of failures as a result of the damage the engine's explosion caused to the jet. The aircraft landed safely. That jet used a different type of engine than the one in Saturday's incident. 
 
 Stranded passengers 
 
 The airline has sent two aircraft to take the 497 passengers who were on the enormous jetliner onward to Los Angeles. 
 
 Goose Bay, a small town in eastern Canada, isn't accustomed to handling enormous jetliners like the A380. While it may have a runway long enough to act as a safe place to divert, the airport might not immediately be able to marshal the resources to handle a large aircraft once it's on the ground. 
 
 Passenger Nathan Goldberg told CNN over the phone that people on the plane were calm for the most part, but disappointed in the lack of communication from the airline. 
 
 Several hours after the plane landed, passengers said they remained onboard. 
 
 "We've been sitting on this plane since this morning waiting to take off. It's frustrating because we're not getting information," he said. 
 
 He said the crew on board were working diligently to take care of the passengers. The in-flight entertainment system and air conditioning have remained on, and they have food and water. 
 
 "The flight attendants have been fantastic and very helpful, but for whatever reason, they haven't provided a lot of information because I don't think they know themselves," he said. 
 
 Air France said the two flights that will ferry the passengers are scheduled to leave Goose Bay early Sunday.
– Air France Flight AF066 from Paris to Los Angeles on Saturday had been going smoothly, but that all changed more than five hours into the journey, when passengers heard a loud bang, then felt the plane shake and drop before cruising back up. The cause: One of the Airbus A380's four engines had exploded, right as the plane passed over part of Greenland, the New York Times reports. The captain sounded "shaken" as he made the announcement about 20 minutes later, one passenger notes, and so were the passengers, who ended up "white-knuckling" their chairs until the plane safely made an emergency landing two hours later at Goose Bay Airport in Labrador, Canada. An Air France statement confirmed the engine had suffered "serious damage." An MSNBC reporter posted a picture on Twitter from a friend who was on the flight, showing the engine, whose protective covering had been "sheared away," per CNN, and which was spattered with a "brown substance." A CBC reporter posted a short video of the landing, which shows the damaged engine right next to a functional one. "That plane's broken," a man can be heard saying in the video. "The right motor's blown out." CNN notes that an engine failure like this is "incredibly rare," particularly at that point in the flight. Meanwhile, Air France praised its staff, noting in the statement that "the regularly trained pilots and cabin crew handled this serious incident perfectly." An investigation is in the works to discover the cause of the explosion, and the 500 or so passengers were set to be moved out of Goose Bay on new flights Sunday.