t business enter- prises in a competitive market or governmental institutions or (almost) any other type of organization. Messaging meets several human needs, one of them a need to be 'existing and visible' in social relations. With ever more powerful messaging, such as combined cameras and mobile terminals that offer possibilities to send video clips, messaging will be a significant traffic and income generator. Personal electronic Christmas cards are a predecessor. Empowerment is important to most individuals and organizations. It means in practice to provide tools for adequate actions, often under time pressure. A main tool is appropriate information to enable individuals and organizations to make the 'best' decisions and take the appropriate action. For an individual it may mean getting the appropriate information to feel sure on the 'right' choice at political elections or having the necessary information when buying a house or a car. For organizations it means to perform effective operations, for business enterprises it could be a matter of survival and flourish on a competitive market or to disappear. Time saving is important for many people and organizations, that is, 'time is money'. This is especially true for routine activities. For individuals it means maximizing the disposable time for desired (pleasant) activities. For organizations it means effective oper- ations that save money (salary costs). For enterprises in competition it is often crucial for survival and prosperity to be first, for example with a new product. Another example is journalists and newspapers that always strive to be first with hot news. Special interests are specific for smaller groups of people or communities. For com- panies there may be specific branch or company interests due to unique conditions and contexts. Numerous such different communities exist. A telecom service that fulfils several or all of the basic needs above has the poten- tial to become a success. Some examples of existing services are voice communication, e-m