iew of policies, best practices, regulations, and migration awareness procedures. Furthermore, policy makers and administrators may have access to harmonized services [17] for identifying differences in message formats and building EU-wide standards for cross-border service interaction. Public administrator Citizen Migration policy Policy development maker center Public Public administrator administrator Citizen Migration policy Policy Citizen Migration policy Policy development maker Public development maker center Policy Citizen administrator center maker Search Migration policy Policy services harmonization making ImmigrationPolicy2.0 data center Figure 14.2 Interoperation across ImmigrationPolicy2.0 systems. Service Delivery Platforms The provision of the integrated migration awareness services could be performed in various ways: Information Asset Management: Public administrators and migration-related organizations are able to use ubiquitous and user-friendly Web interfaces to create and insert into the system data, migration policies, directives, prac- tices, procedures, structures, processes, and studies. Both citizens and public administrators are able to search and browse these information assets accord- ing to their access privileges (which will be different for the specified user groups and roles). In the scope of information asset management, end-users are enabled to monitor and track changes in a controlled way, while also par- ticipating in open debates. Governmental Process Modeling: Public administrators and policy makers may model, further analyze and appropriately manage the information assets con- tained in the ImmigrationPolicy2.0 platform. Benchmarking and Assessment: End-users (notably decision and policy makers) are able to benchmark national practices, policies, procedures, and studies as well as perform assessment on these in terms of legislation, organizational, political, security characteristics, penetration/acceptance rates, forecasting in order to identify gaps with respect to EU dir