.10.2 Regulation Aspects References 177 Services in Fixed and Mobile Ultra-Broadband 179 QoS-enabled VoIP Services 6.1.1 NGN Provision of VoIP Services 6.1.2 Discussion on Telecom Operator VS. OTT Voice Service Quality Contents QoS-enabled Video and IPTV Services 6.2.1 IPTV and QoS QoE for VoIP and IPTV 6.3.1 QoE for VoIP 6.3.2 QoE for IPTV QoS for Popular Internet Services QoS for Business Users (VPN Services) QoS for Internet Access Service and Over-the-Top Data Services 6.6.1 Traffic Management for OTT Services 6.6.2 Traffic Management Approaches 6.6.3 Traffic Management Influence on QoE for OTT Services Internet of Things (IoT) Services 6.7.1 Mobile Cellular Internet of Things 6.7.2 IoT Big Data and Artificial Intelligence Cloud Computing Services 6.8.1 QoS Metrics for Cloud Services Business and Regulatory Challenges for Services Over Ultra-Broadband 6.9.1 Business Aspects for Broadband Services 6.9.2 Regulatory Challenges for Broadband Services References 218 Broadband QoS Parameters, KPIs, and Measurements QoS, QoE, and Application Needs Generic and Specific QoS Parameters 7.2.1 Comparable Performance Indicators 7.2.2 Standardized QoS Parameters Interconnection and QoS 7.3.1 QoS Aspects for TDM Interconnection 7.3.2 Internet Traffic Interconnection 230 7.3.3 End-to-End QoS and IP Networks Interconnection KPIs for Real-Time Services 7.4.1 KPIs for Voice Over LTE Services 7.4.2 KPIs for IPTV and Video Services KPIs for Data Services and VPNs 7.5.1 KPIs for Data Services 7.5.2 KPIs for VPN Services 7.5.3 KPIs for Mobile Services KPIs for Smart Sustainable Cities QoS and QoE Assessment Methodologies 7.7.1 QoS/QoE Measurement Systems 7.7.2 Basic Network Model for Measurements 7.7.3 Quality Assessment Methodologies Broadband QoS Measurements 251 7.8.1 Framework for QoS Measurements of IP Network Services 7.8.2 QoS Evaluation Scenarios Contents 7.8.3 Discussion About the Sampling Methodology Quality Measurement Tools and Platforms Discussion References 258 Network Neutrality Introduction to Network Neutrality Deg