gence Magazine, 140 Category 6, 248 communications servers, 93, CCML, 165 CCS, 29 Communications Workers of CCXML, 164 America, 304 CDR, 51, 118 Competitive Local Exchange Carriers, 274 central office, 226, 276 Component Compatibility central office based Voice Markup Language, 165 Mail, 99 Computer Telephony, 160 The Telecom Handbook & 313 INDEX Computer Telephony Integra- DDE, 174 tion, 160 DDS, 232 computer-aided design, 268 DEC, 301 Comware Systems, Inc, 127, dedicated, 207 dedicated lines, 277 conduit, 263 dedicated rates, 224 conference, 45 Deflection, 80 conference bridge, 45 demarc, 263 connecting blocks, 252 demultiplexer, 242 Continuation of Business, 55 demux, 242 Convergence, 140, 159 detariffing, 303 copper, 235, 247 dial 9, 208 copper trunks, 26 Dial back-up, 239 cordboard, 33 dial back-up lines, 232 CPU, 29, 100 Dial intercoms, 43 CRM, 293 dial pad, 6 Cross-connect reports, 267 dial pulse, 7 crosstalk, 247, 254 dial repeating tie line, 212 CSU, 243 dial tone, 224 CSU/DSU, 243 dial-up modem, 237 CTI, 160 Dialed Number Identification curly cord, 6 Service, 89, 110 Custom Calling Services, 307 DID, 25, 96, 98, 100, 210 Custom Service Reps, 76 dielectric, 256 Customer Relationship digital, 242, 245 Management, 293 digital data bus, 31 cutover, 308 Digital Equipment Corp., 301 CV, 12 digital signal zero, 219 CWA, 304 digital station board, 27 Direct Inward Dial, 25, 37, 96, 98, 100, 183 Direct inward dial trunks, 210 data jack, 141 Direct Outward Dial, 25 Data Service Unit, 243 direct outward dial trunk, 208 Dataphone Fixed Digital direct station select, 41 Service, 232 Directed call pick up, 47 Dawson, Keith, 93 314 * The Telecom Handbook INDEX Disaster Recovery Planning, Emergency Record, 83 EMI, 247 display, 8 End-to-end circuit reports, distribution group, 102 DNIS, 89, 110 equal access, 278 Do Not Disturb, 48 Erlang, 29 DOD, 25, 208 Essex, 227 drawing dial tone, 214 Ethernet, 301 DSO (digital signal zero), 219 exchange, 21, 226 DS1, 219 extends, 36 DSS/BLF, 41 eXtensible Markup Language, DSU, 243 D