ess network and also some focus on UMTS. 1.1.1 THE PROBLEM The multidimensional paradigm shift and an increased overall complexity create a sig- nificant need for new competencies, which go beyond only technique. Some of the main Media industry Content IP (Initial position) ATM (Initial position) Frame relay Tele-centric Data-centric Figure 1.1 The three converging parties Understanding Changing Telecommunications - Building a Successful Telecom Business, by A. Olsson © 2003 Ericsson och Student litteratur. ISBN: 0-470-86851-1 Understanding Changing Telecommunications - Building a Successful Telecom Business changes are shown in Figure 1.2. The overall change is even bigger when the integration of the media industry is included. The datacom industry is concerned when involving real-time voice and multimedia transfer, priority mechanisms and a more sophisticated charging in the data transfer. 1.1.2 SUPPORTING COMPETENCE CREATION The telecom market is indeed large with a number of players. The main ones are indicated in Figure 1.3. The focus in this book includes stakeholders 1 to 3 and the network. The supplier (4) is represented by new enabling technologies. The approach is top-down, which means that the network is seen as a tool. The stakeholders are connected by means of a logical series of questions: What services are needed or demanded? The unpredictable user is the queen/king. How can the services be implemented to the satisfaction of the main stakeholders? This includes business aspects. Monopolies Open markets Circuit Packet Fixed Mobile networks networks voice dominance dominance Convergence with media industry Figure 1.2 A view of the paradigm shift Open-ended system Stakeholders Network Service Share- operator provider Supplier holder Regulator The network (artifact) Figure 1.3 The overall telecom area Introduction How do/can the various available technologies cooperate in supporting this target? The chosen approach is the all-access network with a universal service-handling approach. The book thus appl