eree's entry-to and exit-from a conference? Can audio-only participants be included? Does the system provide for voice and video encryption and if so, which methods are used? How is the MCU managed? Provide detailed information on the administrative subsystem. Can the MCU store a database of sites and the codecs installed at those locations as well as network information? How does the network operator configure the MCU for a multipoint conference? Can the administrative console be used to configure, test and diagnose problems with the MCU? Can it keep an event log and account for use? What type of conference scheduling package is provided? Can conferences be scheduled in advance? Does the MCU automatically configure itself? Can it dial out to participating sites? Does the MCU reservation system allow the user to control videoconference rooms or is it used just to schedule bridge ports? Is there an additional cost for the scheduling package? Videoconferencing RFP Checklist Security-Related Features Is AES encryption supported? Are H.233/234 and H.235v3 supported? How does encryption differ between point-to-point and multipoint conferences? Is the operator's console password-protected? Miscellaneous Questions If system is sold through a distributor or value-added reseller, can you call the manufacturer directly? Who will install the equipment? Do they have a local presence? Who will provide technician and end-user training? What is the length of warranty and terms of service? Where are spare parts stocked and what response time is guaranteed when the system fails? What are the terms of the second year service agreement? Cost? How is defective equipment or software repaired or replaced? Is immediate replacement in possible? In what time frame? This Page Intentionally Left Blank INSTALLATION PLANNING CHECKLIST Physical space considerations Acceptable and convenient location Will excess capacity be brokered? Plan for it. Dimensions adequate for group size Minimal windows Proximity to communications demarcation Anteroo