ps, smartphones, and laptops or from specialized video conferencing equipment for meetings. Its screen sharing enables staff to view the same documents while on a videoconference or audio conference or one-to-one telephone call. WebEx provides strong security features such as password management, encryption (the use of algorithms to scramble bits for added privacy and security), and role-based access to limit or widen access to WebEx for designated groups of employees. Many software collaboration tools include the option of purchasing a whiteboard SO that a group of remote staff can access documents and add written comments on the white board. HD video conferencing systems often are integrated with collaboration software. They make it easier to integrate collaboration capabilities that include enabling people in meetings at different locations to view and edit the same documents. Collaboration sessions can be held in real time or people can log in at different times to add comments, send text messages, coordinate calendars, or edit documents. Other companies in addition to Cisco that provide collaboration software are Amazon, Asana, Atlassian, Citrix, IBM, Google Drive, Masergy, Microsoft Teams, Oracle, Slack, Trello, and Unify. There are many others, most of them free. Video Conferencing Because of the ready availability and consumers' positive experiences with desktop video conferencing services offered by Google, Amazon, and Skype, staff expect conferencing to be readily available at work. When employees travel with laptops, smartphones, or tablet www.TechnicalPDF.com computers, they often take advantage of formerly residential video offerings to stay in contact with colleagues and customers. These alternative ways to conduct business with distant customers and offices have enhanced collaboration between staff at diverse locations worldwide. Microsoft Teams' conferencing service and Cisco's web-based WebEx audio and video conferencing can be integrated with Microsoft Office 365 applications on users' desktops.