ased Organizations As the educational level of employees increases and the decision making become more distributed and delegated, internal communications within enterprises increases in strate- gic importance. Companies are putting more efforts in keeping their people up to date with on-line conferences, web-casting, internal TV-channels, newsletters, multi-location workshops and other means. To address the three forces mentioned above (globalization, restructuring and new types of organizations), enterprises need effective communication solutions that support individ- ual productivity and their interaction with customers and business partners. Increased and improved person-to-person communication capabilities are a key success factor for this development. For further increased individual productivity, employees require local and wide area mobility with secure anytime, anywhere access to information and applications. Thus employees need: Communication and computing devices, for example a mobile phone, a laptop and maybe a personal digital assistant (PDA) equipped to communicate and synchronize activities, and possibly also a fixed phone at the office desk. Service and application packages personalized for the duties and job of the individual. Remote access to enterprise network and resources when on the move or working from home. 2.3.4 OUTSOURCING AND NEW SERVICE PROVIDERS As we mentioned above, enterprises want to focus strictly on the core business and outsource non-core activities and services. In principle, everything except for core business can be outsourced. A new market for a great variety of service providers is here and evolving. It can be regarded as evolving new enterprise segments for the network operators, service providers and suppliers. In non-communication areas we have for a long time seen outsourcing of clean- ing, housing, catering, and production of commodity components, for example printed boards. In communication we have seen telecommunications being outsourced, first for long distance then