o Sellers Capacity Trouble Ticketing Order Entry/Status Status Customer MetaSolv Rating and Discounting Order Info Trouble Reporting/ Status Bill Calculation and Invoice Payment Processing and A/R View Capacity Availability Collections/Treatment Authorization/ Network Upload User Profile Alarms Portal Activation Parameters Credit Check Activation Custom Web Portal Lucent SLA Metrics Phase 1 Alarm Display and Mgmt G/L and Financials SLA Management Network Polling Human Resources Phase 2 Concord Micromuse Asset Management Phase 3 Oracle Figure 20. Case Study 3: Bandwidth Trader Business Definition. The concept of a bandwidth trading market is emerging as players in the Internet infrastructure industry have recognized that bandwidth can be traded as a commodity. Of those parties embracing the idea of a bandwidth trading market, Enron Communications has spearheaded the effort to create such a market. The market for bandwidth trading is expected to grow extremely fast in the next few years, and is forecasted by some analysts to reach at least $12 billion by 2004. Market forces driving the increase in demand for bandwidth include: increasing Internet traffic, proliferating optical networks, and the availability of excess capacity on overbuilt wholesale networks. There is also an increasing demand for more capacity in access networks, and the emergence of and demand for bandwidth intensive applications. Bandwidth Chapter 5 - The Enterprise OSS Platform trading offers the benefit of reduced provisioning intervals through real-time bandwidth provisioning over the Web. There are three primary operators in the bandwidth trading market: - The Bandwidth Trading Organization (BTO) sets standards and regulations for the market. - Pooling Point Administrators (PPA) function as independent auditors. - Pooling Point Developers (PPDs), provide the network infrastructure for bandwidth trading to take place. This infrastructure consists of a network of Pooling Points. PPDs enable the physical delivery of bandwidth and monitor that ba