 with their partners in addition to billing the customer. The demand for interparty billing solutions has increased with the need to bill Management Applications content based services along with voice settlements. Bundling of various services from multiple partners leads to multiple charges per transaction. This makes it increasingly difficult to reconcile partner payments. An ideal interparty billing management solution is expected to calculate multiple charges for each transaction and perform correlation of retail rev- enues with interconnect cost. The interparty solution should be implemented in a way that the addition of support for other content like wholesale, inter- company, and IP should not impact ongoing operations. The solution can implement complex revenue sharing arrangements to simplify the service provider operations. 22. Customer information management: Managing information about the customer is a critical activity of the telecom company both for increasing the customer satisfaction levels and to plan services based on customer insight. Customer information management solutions help to efficiently leverage customer information to improve the operational efficiencies of the ser- vice provider. This results in enhanced customer satisfaction, improved work- force productivity, and revenue. Informed decision making, the key to continuous improvement, is done with managed customer information. These solutions offer better visibility and a unified view of customer information. Management solutions also ana- lyze the customer information and perform correlation to generate reports that can leverage customer information in marketing and sales activities. 23. Revenue assurance: Solutions for revenue assurance are intended to maxi- mize revenue opportunities and minimize revenue leakage. While revenue leakage can occur as part of operations planning and support, the most common cause is fault bill records. Leakage also occurs as part of the pro- cess and management practices including quality. The actual c