Next-Generation Networks (Addison-Wesley, 2002). Ms. Goleniewski continues to be active in designing, developing, and partici- pating in major industry conferences, having served as Industry Advisory Board Member for numerous conferences since 1991, including COMDEX, ComNet, E.J. Krause's EXPO COMM, and IIR conferences worldwide. Ms. Goleniewski's diverse industry participation has included serving as a judge for the Global Information Infrastructure Awards (GII Awards), as well as being a founding member for the Standard for Internet Commerce. Ms. Goleniewski has About the Author served as a member of the Michigan Information Network (MIN) technical commit- tee and a reviewer for the CommerceNet/State of California Next Generation Inter- net grant program. She has also served as an instructor for the San Francisco State University College of Extended Learning. She is a member of the Technology Empowerment Network (TEN), the IEEE, and the IEEE Computer Society. She is currently serving as a judge for the Baltic Challenge Awards program. Prior to forming the LIDO Organization, Ms. Goleniewski held the position of telecommunications operations manager at the Electric Power Research Institute (EPRI), the research and development arm of the U.S. utility industry. Before join- ing EPRI, Ms. Goleniewski was vice-president of operations of a San Francisco- based telecommunications consulting firm. Ms. Goleniewski graduated Phi Beta Kappa and summa cum laude from Wayne State University in Detroit, Michigan. She holds a B.A. in psychology and has com- pleted numerous postgraduate studies in information technologies as well as psy- chology. Ms. Goleniewski was the recipient of an NSF Award to conduct research in the area of human perception and information processing. Ms. Goleniewski is fluent in Polish and has conversational skills in both Rus- sian and French. About LIDO As founder and president of the LIDO Organization (www.telecomessentials.com), I have been involved in providing educational and advisory services to de