back-to-back meetings, a video conference facility should feature a lobby or adjacent anteroom for next-group gathering. It is a good idea to place a telephone and a directory in this area. Some facilities provide a smaller companion room for post-meeting discussions (particularly when executives use the facility). If there is a room coordinator, it is best to locate his or her workspace adjacent to the door. The coordinator will also require scheduling facilities. Finally, the videoconferencing facility should include a fax machine and copier. The conference center should be situated such that food, beverages, and restrooms are within easy reach, since some meetings last all day. Brokered Resale of Excess Capacity The public can also share some corporate conferencing facilities. Public room Implementing Group-Oriented Systems network brokers seek sites with excess capacity SO that they can resell blocks of time, take a brokerage fee, and pass the remainder of the revenues to the organization that owns the room. Organizations that contemplate resale should plan accordingly. Reception facilities, break areas, parking, and site security may require modification if the public will traverse corporate premises on a routine basis. One should not take lightly the decision to go public. Once an organization begins to resell its excess capacity, it may encounter conflicts of interest between internal and external users. It is hard to bump a paying customer for a critical last-minute internal meeting. One can gain insight into what situations might arise and how they can be addressed by speaking to those who have already made such a decision. Finally, if resale is to account for significant room activity, the necessary additional technical support and training burden may offset derived revenue. INTERIOR DESIGN The goal is to make a video meeting comfortable for a broad range of users. Therefore, it is important to make the environment virtually indistinguishable from a conventional conference room. Unless the room is exclu