rt collabora- tion and access to data from anywhere. UC will speed business processes dramatically, resulting in more responsive companies and significant increases in productivity. The shape of our communication tools has been undergoing change for some time. The form factor we work with today is quite different from the early days of computing and cellular communications. Computers have shrunk from desktop to laptop to notebook to what is now being called a netbook. At the same time, smartphones incorporate more and more computing features, and with the addition of wireless broadband capabilities, they have become the primary tool of business for many. Don't forget the new segment of handheld tablet devices that are filing in the gaps between the two extremes. The shape of computing has changed. The desktop box or mini-tower alongside the desk is rarely the first choice for users buying a new communications system today. Just as computers have changed in shape and size, mobile telephones have shrunk. What were once bulky devices in a shoulder bag became handhelds. Today they're miniscule elec- tronics that fit in a shirt pocket or purse. Wristwatch mobile phones also exist today. We are expecting some wireless technology to provide a constantly morphing Personal Area Network (PAN) that automatically joins all the resources within range. Here are some resources you may think about: Keyboards Display units Microphones Cameras Scanner Printers Processors Automobiles 302 SIP Trunking Workplace Airplane resources for travelers Because the network resources can automatically connect, new service convergences that are possible but impractical today will become routine in the future. UC delivers the con- vergence point where these devices will integrate into one single portable tool that per- forms a myriad of functions. With the ever-changing workday, it no longer lasts from 9 a.m. to 5 p.m.; people work differently. They work at home, in the office, in a waiting room, in the car, in the plane. Soon, a telephone call 