rvices can be: Narrowband Internet access - Enhanced VoIP (web-based calling, service invocation etc. (voice + web)) - Web browsing and e-mail - Unified messaging - Appliance control (home, office control and surveillance etc.) - Presence services (voice, text) Understanding Changing Telecommunications - Building a Successful Telecom Business Broadband Internet access - Streaming services Video and audio downloads Instant messaging (video/audio etc.) Presence services (video, voice, text) - Conversational services Multiparty video/audio conferencing Gaming Gambling - Real-time interactive digital video/audio (live TV etc.) Mobile multimedia using the Internet will probably be a significant, perhaps dominating communication form in the future. Advanced 'virtual reality' based on multimedia using sound, images, M2M data and feelings will be there if we are prepared to pay for it. In the meantime 'augmented reality', AR, will probably be a practical and popular form of communication. The real and virtual reality is mixed to help or enjoy people in certain situations. One example: you put on your special AR glasses through which the real-world surroundings can be seen. Additional information as text or pictures is projected on the glasses depending on the actual context. You get the sound via the earplugs. When you for instance walk in a new place you can get relevant information of where you are or about buildings or landmarks that you pass. Even if spectacular new applications can be foreseen, a more immediate and important application area is that of support for disabled persons to compensate for a lost or degraded sense or ability to move. Conversational Multimedia Conversational multimedia is bi-directional (interactive) communication (e.g. for video telephony) by means of real-time end-to-end information transfer from user to user. For conversational multimedia calls the following functions require state and functions in the call session server: Support for enhanced addressing (Enhanced because of multimedia) E