Mail system is ease of administration. In most instances, there is a separate PC-based administration terminal which may sit next to the PBX terminal. Management and administrative functions include: Configuring the system for the type of telephone system con- nections required. 104 < The Telecom Handbook CHAPTER 5 Setting up specific system functions and applications. Setting up mailbox parameters. Enabling system features. Updating and changing passwords, mailbox numbers and voice prompts. Tracking system usage. PC-based Voice Mail systems using a Microsoft NT or Win- dows 2000 platform make administration easier if you already have someone who is trained to administer a Local Area Net- work (computer network). Telephone systems that integrate Voice Mail within the system have common administration for the tele- phone system and Voice Mail functions The Voice Mail administration (like the administration of some telephone systems) can be accessed from any computer on the network. Administrators can access system from a remote location to make changes and run reports. Administration and management features available on most systems include: Connecting individual ports to DID or combination trunks, tie lines or PBX extensions. Setting up company, night and other greetings for the recorded announcements that callers hear. Setting up the number of digits in the mailbox numbers. Setting up the level of security (passwords, pass codes, etc.). Setting up what is called the class of service for each mail- box. This is the length and number of messages which can be left before the mailbox is full. Note: Newer systems The Telecom Handbook * 105 VOICE MAIL & AUTOMATED ATTENDANT dynamically allocate the hours of storage, eliminating the embarrassment of a "mailbox full" announcement. Generating statistical reports on such information as: Use of mailboxes. Use of the system memory. Volume of telephone traffic through the system. Ports in use at different times of day. Voice Mail System Implementation and Integration with the