85 Consent Decree of 1956, 161 transoceanic network systems, 169 Considine, John, 34 transporting movies and TV, 186-187 consolidation, impact of, 44, 135 CoS (class of service), 100, 227 contact centers, 93-95 MPLS services, 228 content delivery networks (CDNs), 267, 270 Costa Rica, 389 content providers Cox Cable, 109, 201 no compensation to carriers for infrastructure CPUs (central processing units), 28 use, 294 managing in virtualized data centers, 66 TV and movies, 283 cream-skimming, 140 fighting back against Hulu, 284 CRM (customer relationship management) Control and Provisioning of Wireless Access making information available by using, 95 Points (CAPWAP), 385 CRM (customer relationship management) ser- controllers, WLAN, 370 vices, 30 control plane technology, 176 cross-connects in wiring closets, 40 Converged Network Adapters (CNAs), 60 crosstalk, 242 convergenge in core and metropolitan networks, CSU/DSU (channel service unit/digital service 174-185 unit) equipment, 243, 249 automation via control plane technology, 176 customer relationship management (CRM) ser- centralized VoIP services architecture, vices, 30 180-183 cyber countermeasures against security threats, decline of telephone revenues and transition to VoIP, 180 cyber terrorism, 274 IP multimedia subsystem for mobile and wired cycles, 309 acces to application, 184 mesh configuration backups, 176 transitioning broadband customers to VoIP, 179 conversion and distribution engines, processing dark fiber, 170 video, 285 DARPA (Defense Advanced Research Projects COPPA (Children's Online Privacy Protection Agency), 315 Act), 128 DAS (distributed antenna systems), 351 copper cabling, 5 databases background noise on, 242 data stored in different formats, using virtual- bonding two or more pairs together, 245 ization, 38 connections to fiber cabling, 43 key databases in LTE core networks, 344 disadvantages of, 39 Data Breach Investigations Report (2010), 277 Ethernet and Gigabit Ethernet over, 217 data centers Ethernet over, 173, 244, 258 advaces in, 