lling, 5 spatial data, 143 silo, 136 SPRM. See supplier/partner relationship Simple Network Management Protocol, management SQL query, 180 single server architecture, 154 SQL statement, 180 SIP. See strategy, infrastructure and product. SQM. See service quality management See strategy, infrastructure and product SS7 network activation, 51 management standardization, 109 site planning, 143 standards-based framework, 154 SLA, 39, 257. See service level agreement standby server, 175 external, 102 statement, 180 life-cycle management, 112 strategic partnership, 141 parameters, 100 strategy and commit process, 125 process flow for defining, 98 Strategy Infrastructure and Product, SLA Handbook (TMF), 98, 102 SLA management, 178 strategy, infrastructure and product SLA metric, 77 management, 124 SLA performance reporting, 57 sub-agent SLA report, 77, 78 registration, 228 SLM. See service level management sub-network, 198 granular, 100 provisioning, 198 hierarchical, 100 subscriber management, 5 inheritance, 100 subscriber premises, 64 SLM architecture, 99 sub-task, 172, 174 Smart Agents, 66 Supplier/Partner Relationship Management, SMS, 59 SN, 54 supply chain, 129 SNA (IBM), 258 supply chain development and SNMP, 68, 140, 268. See simple network management, 129 management protocol switch, 80 asset location, 148 switch element activation, 51 message format, 209 switch load balancing, 51 Index swivel-chair integration, 133, 143 time division multiplexing, 66 Synchronous Digital Hierarchy, 12, 151 timeout, 176 system integrator, 140, 141, 152 time-to-market, 135 TINA, 20 task, 160 TL1, 68 audit table, 167 agent, 210 combined, 172 autonomous message, 226 execution, 192 connection process, 210 finish time, 169 port, 210 generator, 165 TL1 device history, 192 configuration, 246 information - batch configuration, 191 TMN, 105, 268. See Telecom Management set, 162 Network sub-task, 172 template, 164, 165 ITU-T standards, 268 task audit, 160 TOM. See Telecom Operations Map task auditing, 166 topology, 69 task DTD, 164 API, 75 ta