organization dedicated to the development of standards in telecom management. It was initially started by eight member com- panies (Amdahl, AT&T, British Telecom, Hewlett-Packard, Northern Telecom, Telecom Canada, STC, and Unisys) in 1988 with the name Network Management Forum. After 10 years in 1998, there was more than 250 members participating in the forum and the name of the forum was changed to TeleManagement Forum, reflecting that the scope of work was on telecom management and not just network management. The TMF has a set of technical programs that work on different aspects of tele- com management. "Team Projects" is a part of the technical programs that develop standards. For example there is a project on eTOM (enhanced telecom operations model) for management process, SID (shared information and data) project for management of telecom data, NGNM (next generation network management) project for requirements in management of next generation network, MTNM (multi-technology network management) project on EML-NML interface, and SO on. Membership in TMF is free and this has resulted in a huge participation from service providers, equipment manufacturers, and integrators in programs con- ducted by TMF to define standards. The main concept of TMF is the NGOSS (New Generation Operations Systems and Software). The NGOSS is a framework that can be used for developing, pro- curing, and deploying operational and business support systems and software. NGOSS suggests a life cycle approach for telecom management and has four main components: Business process map: eTOM Information and data model: SID Management architecture: TNA (technology neutral architecture) Application map: TAM (Telecom application map) In addition to technical programs based on NGOSS framework and its four main concepts, TMF also works on business solutions. The business solution activities include work on service level agreements, revenue assurance, integrated customer centric experience, and SO forth. Prospero is a portal maintained by TMF to as