sonal Conferencing System 4). Describe the number of card slots required; specify the card size (half or full) and identify whether card slots must be adjacent. Define the type of monitor required (SVGA, etc.) and what products (e.g., graphics accelerators, video or audio boards) are also required. Does the system include all cabling required for complete installation? Ease-Of-Use What is the procedure for installing and configuring the system? Does the product offer speed-dialing menus and activity logs? Does the product offer annotation tools (e.g., colored markers, highlighters, notepads and symbols)? What type of documentation is shipped with the product? An installation guide? Context-sensitive on-line help and a tutorial? Does the product offer a consistent user interface across all products? Does the supplier offer a Web page with installation and application tips, listing of known-bugs, information on product releases? Does the supplier sponsor a user's group? How does product pricing compare to that of others in the same group? Why? How many users are covered by any software licenses that must be purchased? CONCLUSION By carefully defining objectives, characterizing the best possible scenario, and researching technology, one can ensure satisfaction in implementing a personal conferencing system. Because of a thorough and well-conceived plan, screen sharing, videoconferencing, applications sharing, and document collaboration can facilitate the accomplishment of worthwhile work. Video Communications: The Whole Picture CHAPTER 16 REFERENCES DiCarlo, Lisa. "Vendors zoom in on inexpensive add-in card, chip," PC Week March 11, ,1996. Hendricks, Charles E. and Steer, Jonathan P. "Videoconferencing FAQ." Rettinger, Leigh Anne. "DT5: Desktop Videoconferencing Product Survey," Cirriculum 21 Succeed. Rettinger, Leigh Anne. "Desktop Videoconferencing: Technology and Use for Remote Seminar Delivery," (Directed by Dr. Thomas K. Miller III). Schroeder, Erica. "Vendors sharpen desktop image," PC Week May 13, 1996. Sulli