6. 2. Andrew Kupfer, "What, Me Worry?" Fortune, September 30, 1996. Chapter 4 I. Michael Maccoby, "Narcissistic Leaders: The Incredible Pros, the Inevitable Cons," Harvard Business Review, January-February 2000. Notes Chapter 5 I. John Keller, "Ringing Bell: AT&T's New President Is Wasting No Time in Shaking Things Up-Walter Is Centralizing Power, Chal- lenging Managers, Revising Local Strategy-A Salesman in 'Car- pet Land,'" Wall Street Journal, December 24, 1996. 2. To this day, Keller swears that John Walter was not his source for the story about the SBC merger discussions. Most of the circum- stantial evidence points to AT&T Wireless executives who wanted to talk to Bell company managers about trading wireless systems. When they were told that they could proceed with their discus- sions in any territory except Southwestern Bell's, they deduced that high-level discussions on a merger might be taking place. Keller spent much of the Memorial Day weekend calling contacts throughout the industry because one of his editors had a hunch that the telecom industry was ripe for consolidation. He claims to have literally stumbled across the AT&T/SBC merger discussions. 3. Reed Hundt, You Say You Want a Revolution? (New Haven, Conn.: Yale University Press, 2000), p. 219. 4. Mark Landler, "In Unusual Move, FCC Criticizes a Possible Deal," New York Times, June I9, 1997. 5. Mark Landler, "AT&T Is Said to Break Off Merger Talks with SBC," New York Times, June 28, 1997. 6. Steve Rosenbush, "AT&T's Allen Rips FCC's Hundt," USA Today, July I, 1997. 7. Kahneman and Tversky, who won a Nobel Prize in behavioral economics, devised many experiments to demonstrate how psy- chological myopia affects people's attitudes and behavior. For ex- ample, they showed two lists to a group of people. One was of nineteen famous women; the second, of twenty unknown men (or vice versa). Asked which list was longer, 80 percent of respon- dents picked whichever list had the famous names. Another group was asked to memorize a list of words that include