 the user might want. Location-based services identifies the user location and sends appropriate service requests that might be of interest to the user when in a specific location. 3. Operation requirements: Minimal manual intervention is the key operation requirement in next generation network management. Automatic provision- ing, as well as automatic handling of issues, is expected from new management capabilities. A single click to provision a service should enable all the service capabilities in configuring the service parameters, setting up the underlying network to provisioning individual elements in the network to offer the service and finally to provision billing of the customer for the service. Event driven management system should parse events to identify issues, raise alarms in the case of SLA jeopardy, and take corrective action based on preprogramed rules to avoid SLA breach. The operational environment comprising of the service, network, and enabling technology needs to provide quick service delivery and high levels of service assurance. Having an underlying process in place that supports optimal operations is also a requirement in NGNM. The process should be lean in that with minimal effort more operational capabilities must be possible. 4. Business/industry direction requirements: Mergers and acquisitions are ris- ing and the NGN management capabilities should allow ease in the process of consolidating process and products. Interoperability is a key requirement and seamless integration should be available for products to compete in the market. Most management products are expected to follow open information models based on SID (shared information and data)/CIM (common infor- mation model). The management interfaces are also published and based on standards like MTOSI (Multi-Technology Operations System Interface) and OSS/J (OSS through Java Initiative). With management products that are based on open standards building adapters for communication to integrate with other products is easy. Also when 