 such as temperature fluctuations. The pace of introduction depends partly on the business case. Today the case is unclear. Examples of the third wave: A chip in the beer glass calls for a refill when the amount falls below a certain level. Chips in bank notes to prevent 'money washing'. Chips on bees checking land mines. Some potential M2M services, for example those including positioning, imply obvious integrity risks. 'You are watched'. 2.8 WHAT ARE THE SERVICE DRIVERS? For more and more activities IT/telecom is a cheaper or at least comparable tool in relation to traditional alternatives. Consider for example e-commerce and commerce, e-banking and visits to the bank. Often the IT/telecom alternative is time saving. By the way, Swedes spend on average six hours a day with different media such as TV, books, radio, Internet etc. More than 60 % of Swedes use a computer in their work. The rational time and money-saving reasons for the increased use of IT/telecom can be proven by means of end-user business cases. These aspects are supported by Table 2.3. And many people are really short of time. Parents of small children are a good example. Money-saving IT alternatives often include an elimination of steps in a delivery or production chain, based on communication mobility and accessibility. An example is saving money by ordering tickets from the source. By investing in an Internet adaptation of business systems (such as SAP, Scala, TEADS and Primavera) the workload on the company will decrease. Customers and suppliers can perform administrative routine tasks. Internally employed staff can register themselves Table 2.3 Examples of savings by using the Internet Traditional system ($) Internet ($) % savings Airline tickets Banking Bill payment 2.22-3.32 0.65-1.10 67-71 Life insurance policy 400-700 200-350 Software 0.20-0.50 97-99 Understanding Changing Telecommunications - Building a Successful Telecom Business and collect data without involving intermediary administrative functions. Increased effi- ciency can for ex