ployment Act, 173, 174-175 leaves AT&T, 17-18, 56-58, 59-67, irrational exuberance, 210 70, 95 as president of AT&T, 5, 56 J. P. Morgan, 32, 230, 260, 262 Marcus Cable, 126 Jackson, Jesse, 16I-163, 242 McCaw Cellular, 6, 20, 45, 55, 57, 96, Job Bank program, 49 Judge, Clark, 240 McGee, Ken, I9I, 223 McGovern, Gail, 87 McGuinn, Rich, 67, 22I Kagan, Jeff, 239-240 MCI Corporation, 3, 55-56, 64, Kahneman, Daniel, 6, 98-99,2 223 265-266 Karmazin, Mel, 257 British Telecom (BT) and, II4, I23, Katcher, Dick, 15, 16-17, 235 139-140 Keller, John, 16, 18-20, 64, 9I, I25, McInerney, James, 69 I30-131 MCI WorldCom, 171, 176, 183-184, Kelly, Marjorie, 4I I94, 212, 247-248, 250 Kelly, Mike, 232 accounting fraud, 6-7, 25, 83, 207- Kennard, Bill, 149, I77 210, 253-254 Kissinger, Henry, 2I MediaOne, 147, 188-193, 198, 199, Kneale, Dennis, 22-23 208, 212-213, 227-229, 234, 248 Koch, Ed, 4I Merrill Lynch, 9I, 230 Korn Ferry, 70, 98 Messier, Jean-Paul, 233 Microsoft, 190, I92, 193, 232-233, 255 Landler, Mark, 94 Miller, Rick, 32-34, 56, 60, 62, 70, Larsen, Ralph, III 72, 115-116 Laurie, Marilyn, 46-47, 69, 70-73, Mindspring Enterprises, 149-151, I7I 75, 80, 87, 108 Morgan, J. P., 260 Levin, Gerry, 185, 198-199, 232,239, Morgan Stanley, 77, 136, 230 Motorola, 148 Liberty Media, 126, 148, 215-216, 229 Life Line program, 165, 180 Nacchio, Joe, 86-88, IOO, 106, 153, Lillis, Chuck, 188, 189, I9I Lindsay, John, 47 narcissistic personality, 78-82 Lippmann, Walter, 21, 42, 43 National Association of Broadcasters, Loomis, Carol, 38 Lowenstein, Louis, 210, 261 National Association of Manufactur- Lowenstein, Roger, I7 ers, 4I Lucent Technologies, 44, 67, 22I NBC digital television services, 148 Index NCR Corporation, 32, 45, 265-266 proxy fights, 240 Netscape Communications, 56-57, pseudo-events, 9 59, 69-70 Publicity Bureau of Boston, 261-262 New Economy, 5, 9 Public Opinion (Lippmann), 21, 43 New Realities, The (Drucker), 160-161 public relations news leaks, 124-133 as "corporate conscience," 178 nondisclosure agreements, I29 corporate purpos