ube, President and Chief Executive Officer, and David Gitner, Vice President at Market Rec- ognition; Bill Sherry, Business Development Manager at Microsoft; Nimit Sawhney, Vice President of Marketing at MoreMagic Solutions, Inc.; Simon Knowles, Vice Pres- ident, Strategy and DXP Technology at NVIDIA, Inc.; Oliver Johnson, Chief Execu- tive Officer at Point Topic, Ltd.; Tom Donnelly, Executive Vice President, Marketing and Sales at Sandvine Corporation; Thomas Stroup, Chief Executive Officer at Shared Spectrum Company; Bernard Gutnick, Senior Director, Product Marketing at Shore Tel; Chris Forth, Manager, Research and Product Operations at SNL Kagan; Greg Arnett, Chief Technology Officer and founder at Sonian, Inc.; Stephan Beckert, Vice President, Strategy at TeleGeography; Chris Dawkins, founder and Chief Executive Officer at Trace Media Marketing; and Todd Marriott, Executive Director at UTOPIA. Thanks also to the following individuals for their time and valuable insights: Mark Bayer, Chief of Staff at the Office of Representative Edward Markey (D-MA), for his inestimable help in sorting out regulatory issues; Andrea Levy, research consultant at National Democratic Institute, for her help in understanding conditions in Kenya; Bobby Markowitz, Engagement Director at Wayin, for his expertise in online games; Acknowledgments Steve W. Orr, owner of the Frambors e-mail list, for information on town e-mail lists; and Elliot Gerberg, for sharing his knowledge about data centers and networking. Thanks also to my acquisitions editor at Pearson, Christopher Guzikowski. Experts from the following associations provided information: Fernando Mello Barreto, Consul General of Brazil at Consulate of Brazil in Boston; Dan Warren, senior director of technology at GSMA; Joe A. Douglas, vice president of govern- ment relations, and Sal Talluto, director, technology planning and implementation for tariffs, rates, costs, average schedules, and technology at NECA; and Mamie Bittner, deputy director for policy, planning, research, an