Video surveillance Medical info Figure 2.9 Basic needs triangle - Some services may address several main needs Understanding Changing Telecommunications - Building a Successful Telecom Business situation and to have a rescue tool if some of these dangers should occur. For organizations safety means to be safe against sabotage, theft of secret information, fire or anything else that can violate the organization's existence. Personal safety includes safety for family and relatives and also personal properties. Social communication is vital for almost all individuals and organizations. For indi- viduals it means to be accepted and to be 'inside' social groups in society, for example at school or work and in the community. Similar reasons can be used for organizations, which want to be respected and appreciated for their activities, be it business enter- prises in a competitive market or governmental institutions or (almost) any other type of organization. Messaging meets several human needs, one of them a need to be 'existing and visible' in social relations. With ever more powerful messaging, such as combined cameras and mobile terminals that offer possibilities to send video clips, messaging will be a significant traffic and income generator. Personal electronic Christmas cards are a predecessor. Empowerment is important to most individuals and organizations. It means in practice to provide tools for adequate actions, often under time pressure. A main tool is appropriate information to enable individuals and organizations to make the 'best' decisions and take the appropriate action. For an individual it may mean getting the appropriate information to feel sure on the 'right' choice at political elections or having the necessary information when buying a house or a car. For organizations it means to perform effective operations, for business enterprises it could be a matter of survival and flourish on a competitive market or to disappear. Time saving is important for many people and organizations, that is, 'time is