Applications and Services (based on 3GPP Standards) http://www.seas.upenn.edu/~hphuang/Networking/PCS/UMTS%203G%20IP%20Multi- media%20System.pdf PROCESS FLOW ORIENTED REFERENCES AND ACKNOWLEDGEMENTS Process Flow Structure and Techno-economics A general source is TeleManagement Forum: info@tmforum.org FlowThru: Co-operative Secure Management of Multi Administrative and Technology Domain Network and Service Management Systems: AC335 TeleManagement Forum Business Process to TINA-C Business Role Mapping. See: http://www.cs.ucl.ac.uk/research/flowthru/content/bmp-role-map/bmp-role-map.pdf References and Acknowledgements Acknowledgement: the cooperation with my daughter Christina Teden regarding a wide area of techno-economics has been very stimulating and valuable, indeed, and a lot of thanks go to her. Playground New Telerica, a fictitious country used for the process of network design, has been exten- sively used in network-oriented courses. Although not explicitly mentioned it has also been a source of inspiration for this book It is mentioned or utilized in: http://fc.it.kth.se/~asa.skog/studie/KS-projekt.pdf Group work at Royal Institute of Technology in Stockholm (access network), and in http://www.fek.su.se/ProfUpdate/botco.htm Chapter 2 Acknowledgement: my cooperation with Jonas Selen at Ericsson Consumer lab has been very valuable. Thanks a lot! Regarding Consumer lab see for example: http://www.3gnewsroom.com/3g_news/apr_02/news_2062.shtml Hakan Wolf has written much material related to this chapter, and also brief parts in a couple of other chapters. Chapter 4 and Other Chapters Analysts such as Kearney, Arthur D. Little, Ovum, Forrester etc. provide much informa- tion. Contacts with Bengt Alm, teacher in techno-economics, have been very valuable. Chapter 16 Telecom Management A very valuable cooperation and co-writing with Adrian Faduaga, Buenos Aires, on telecom management and other subjects should be mentioned. Adrian conducted a seminar on Voice and Data Convergence and Multi-Service Networks at the Uni