agement. "Team Projects" is a part of the technical programs that develop standards. For example there is a project on eTOM (enhanced telecom operations model) for management process, SID (shared information and data) project for management of telecom data, NGNM (next generation network management) project for requirements in management of next generation network, MTNM (multi-technology network management) project on EML-NML interface, and SO on. Membership in TMF is free and this has resulted in a huge participation from service providers, equipment manufacturers, and integrators in programs con- ducted by TMF to define standards. The main concept of TMF is the NGOSS (New Generation Operations Systems and Software). The NGOSS is a framework that can be used for developing, pro- curing, and deploying operational and business support systems and software. NGOSS suggests a life cycle approach for telecom management and has four main components: Business process map: eTOM Information and data model: SID Management architecture: TNA (technology neutral architecture) Application map: TAM (Telecom application map) In addition to technical programs based on NGOSS framework and its four main concepts, TMF also works on business solutions. The business solution activities include work on service level agreements, revenue assurance, integrated customer centric experience, and SO forth. Prospero is a portal maintained by TMF to assist companies to easily adopt the standards of TMF. Prospero has package and guide- lines based on actual implementation of TMF standards including case studies and downloadable solutions. According to TMF, knowledge base consists of both stan- dards and corporate knowledge. A company that wants to adopt a standard needs to look into both the definitions of the standard as well as make use of corporate knowledge published by companies that have already adopted the standard. Hence TMF document base has a good mix of standards, white papers, case studies, solu- tion suites, review/evaluation, and te