: All citizens must be taken into consideration: e-Government will really make a difference if everyone can use and be able to benefit from trusted, innovative services, regardless of gender, age, nationality, income, and disability. Efficiency and effectiveness must be a reality: Significantly contributing to high user satisfaction, transparency, and accountability, a lighter administrative burden and efficiency gain. High-impact key services for citizens and business have to be implemented: A road map is necessary for large-scale, cross-border procurement with agreement on cooperation of further high-impact online citizens. Safe access to services has to be ensured: Governments must enable citizens and businesses to benefit from convenient, secure, and interoperable access to public services. Participation and democratic decision making have to be strengthened: The demonstration of tools and new propositions for effective public debate and participation in democratic decision making are required. Taking these five main objectives into account and focusing on the design and implementation of an innovative Migration Information System, the following paragraphs identify several issues and basic requirements, arising from the develop- ment and further adoption of collaborative, citizen-centric migration awareness e-services. 14.3.1 Issues and Requirements The provision of a complete and informative knowledge base for the potential advancement of migration oriented electronic services necessitates the fulfillment of basic requirements, posed from the integration of robust and effective Migration Information Systems, able to provide European cross-border immigration services. Scalability issues: The increased number of decision makers and stakeholders involved in migration policies, increased and diverged legislations, and imple- mented migration procedures, different organizational structures, large and inho- mogeneous legacy systems cause a "chaos" in the monitoring of national policies and the harmonization of pro