store is part of configuration management in FCAPS function- ality of element management system. Configuration of a network element for stand-alone operation and after inte- gration with other elements is performed by EMS. Generating billing records after provisioning and on service activation is an activity controlled by accounting in FCAPS. In addition to centralized security, ensuring that the service provisioning is in a secure environment for the individual NE, which is controlled by the NE using its secure access and security logging system. In most scenarios the operator at the network operations center only works on a single screen that involves taking up the order and doing an automatic service provisioning. If the required inventory is not in place, the technicians in appropri- ate locations will be notified to set up the inventory. The EMS database will consist of parameters that promote auto configuring and sending messages to support its auto discovery. Most modern telecom management systems usually use just a single service provisioning application or a service provisioning functionality that is part of a bigger application and fills up data in a few graphical user interfaces. Based on the parameter messages that are send to the appropriate network and its network elements to auto discover the elements, configure the same and activate the service. Only when there are faults while provisioning will a technician be involved in using applications like NMS and EMS of the network elements to identify the fault and fix it. There are telecom management products available on the market that are solely dedicated to provisioning of specific services. 4.3 Network/Service Development and Planning Service planning involves identifying a strategic view on the direction of service development. This can be based on external or internal research, knowledge of experts, interviews with customers, and SO on. A major input is also market and technology forecasts that can trigger the expansion of existing services, inves