Description of any litigation in which the bidder or any bidder partners currently involved. List and brief background of contractors, subcontractors, or partners utilized by the bidder for the services described herein. Documented awards or certifications granted to the bidder for work that relates to this RFP. Copies of reports or certifications should also be attached. The bidder proposed account team titles, responsibilities, contact information, and organization chart. The name of the dedicated national/global account representative from the account management team who would be accountable and responsible for this bid. The name of the single point of contact from account management team for billing issues. The name of the technical point of contact for all technical or support issues. The primary benefits that the company would derive from selecting the bidder, for example, strategic alliances you might have and your network, and such. Chapter 9: Questions to Ask of a Service Provider Offering and an SBC Vendor Is there an active corporate social responsibility or similar program? Request a list and description of environmental certifications. Detail of three largest competitors with similar products/services to those requested in this sourcing engagement. Internal auditing procedures in place to monitor internal activities to ensure confor- mance to standard processes. Detail the percentage of business driven by the products/services specified in this sourcing engagement. List organizations' significant environmental impacts, for example, carbon emissions, energy usage, waste, and SO on. Describe as fully as possible. The main environmental impacts, as a result of the provision of goods/services, such as resource consumption of goods, emissions from transport, and SO forth. Describe as fully as possible. Details of any third-party verification of good environmental performance (including ISO14001 or equivalent). If this is unavailable, detail any future plans to achieve cer- tification. Description of regul