ss area, 120 network inventory management, 110, Operations, Administration and Management, 279 network management, 270 OPS. See operations process area national level, 268 optical network model network degradation performance, 57 digital, 142 unified service layer, 57 Network Operations Center, 7, 144, wavelength services, 57 optical network outsourcing, 140 BER, 56 network planning, 143 oringing-into-service tests, 57 Network planning support, 17 DWDM, 57 Network surveillance, 12 fibre commissioning, 57 network topology management, 78 framing errors, 57 network-level metric, 55 monitoring, 57 network-node interface, 255 multi-layer SQM, 57 Next Generation OSS, 49, 140 optical time domain reflectometer, 57 NGOSS. See Next Generation OSS. See next remote management, 57 generation OSS remote monitoring, 57 NMS, 152,221,222 service layer, 57 autonomous notification, 225 signal-to-noise ratio, 56 EMS interface, 222 slips, 56 polling, 36 spectrum analyzers, 57 transaction, 36 Orchestream, 66 NMS Archive, 190 order management, 142 NMS data, 69 order number, 77 NNI, 255 order processing information, 70 NOC, 269. See network operations centre NOC functions, 11 PacketShaper, 259 non-transaction mode, 180 packet-switched network, 253 northbound communication, 223 parent connection, 144, 145, 196 northbound interface, 70, 77, 78, 223 parent/child circuit hierarchy, 147 Index partnering, 141 proprietary protocols, 172 path connection, 145 protected path, 81 PCR, 255 protocol adaptors, 223 peak cell rate, 255 protocol connector, 223 performance management Protocol Data Units, 28 analysis, 57 protocol neutrality, 206 correlation, 57 protocol services, 69 customer layer, 57 protocols - integration, 154 reporting, 57 provisioned capacity, 91 performance management, 51, 56, 78 provisioning Ethernet, 56 billing, 52 integrated layer, 56 implementation support, 52 IP, 56 order entry, 52 SONET, 56 service design, 52 unified, 56 service request, 52 performance metric, 247 SLA reporting, 52 performance statistics, 97 status reports, 52