ness environment non-regional legacy operators Diversification of small operators changing competition Processes Company specific New services Process OSS/BSS and processes standardization processes Software vendors Operators' Software service Horizontal software companies IT department Providers and integrators Open source companies Specialized Hardware software spin-off Specialized telecom vendors companies software companies OSS/BSS software Operator Tailored software BSS / OSS Integration Bundled standard internal by IT service software services Telecom software software providers products Service delivery frameworks and platforms Network management software products by Middleware products hardware vendors 13 Open source IP network management software software products Technology interfaces Mobile communication Standard communication Dominating Vendor technology standard technology hardware Specific fixed Line systems interface New technology introduction ITU Standards Adoption of New Technologies Fig. 2 Miniscenarios positioned into the base-line scenario P. Tyrväinen All actors in the market are expected to plan for these, i.e., (1) for maturing product markets, where small software products and vendors are integrated to large offer- ings and large vendors, (2) for an increased need for integrating heterogeneous legacy software of consolidating telecom operators, and (3) for an emergence of new software products for supporting new business models and processes of CSPs. 2.1.1 MS10: Integrated Offerings with Fewer Vendors Description: The OSS/BSS software vendors expand and integrate their offering with others, either through mergers and acquisitions or through customer-specific tendering coalitions. Reasoning: CSPs wish to minimize the number of software vendors for OSS/BSS software, which will also reduce transaction costs on software procurement. This is in line with consolidation of the OSS/BSS software industry as the growth rate of the market is modest. The market analyses show that the number of vendor