Andy 's toys are welcomed by the numerous toys at Sunnyside , and given a tour of the seemingly perfect play-setting by Lots-o ' - Huggin ' Bear ( Ned Beatty ) ( A.K.A. `` Lotso '' ) , Lotso 's chief enforcer Big Baby ( Woody Smith ) , and the smooth-talking Ken ( Michael Keaton ) , the latter of whom Barbie ( Jodi Benson ) falls in love with . Andy 's toys are welcomed by the numerous toys at Sunnyside , and given a tour of the seemingly perfect play-setting by Lots-O ' - Huggin ' Bear ( simply known as Lotso ) , Big Baby and Ken , whom Barbie falls for .