text: Below is an context that describes a sql query, paired with an question that provides further information. Write an answer that appropriately completes the request.  # noqa: E501
  ### Context:
  CREATE TABLE Engineer_Visits (contact_staff_id VARCHAR); CREATE TABLE Staff (staff_name VARCHAR, staff_id VARCHAR); CREATE TABLE Fault_Log (recorded_by_staff_id VARCHAR)
  ### Question:
  What is the name and id of the staff who recorded the fault log but has not contacted any visiting engineers?
  ### Answer:
  SELECT T1.staff_name, T1.staff_id FROM Staff AS T1 JOIN Fault_Log AS T2 ON T1.staff_id = T2.recorded_by_staff_id EXCEPT SELECT T3.staff_name, T3.staff_id FROM Staff AS T3 JOIN Engineer_Visits AS T4 ON T3.staff_id = T4.contact_staff_id