RIReynokdh Tobacco Company "'2000 March 2 949772061 Consumer Relalions Winston-Salem N: C. 27102 Lols King 406 North St Williamstown, PA 17098 Dear Valued Customer: Reynolds' Consumer Relations Department and Recently you conlacted R: J_ gave us the opportunlty to respond to your request for assistance with either promotion or product related issue. In an effort to botter serve our customers we are asking you to please take fow minutes to complete questionnaire about how well you were treated by our company representatlve After completing the survey on the reverse side of this envelope. Please return letter; please return it in the enclosed postage paid within ten days of receipt: Thank you for taking the time to let us know how our staff met your expeclalions We value your oplnion and appreciate your business. Mark Csuad Mark Conrad Consumer Satisfaction Research Manager WGZ47 811 2599 "We work lor smokers.
RIReynokdh "'2000 Tobacco Company March 2 949772061 Lols King 406 North St Williamstown, PA 17098 Consumer Relalions Winston-Salem N: C. 27102 Dear Valued Customer: Recently you conlacted R: J_ Reynolds' Consumer Relations Department and gave us the opportunlty to respond to your request for assistance with either promotion or product related issue. In an effort to botter serve our customers we are asking you to please take fow minutes to complete questionnaire about how well you were treated by our company representatlve After completing the survey on the reverse side of this letter; please return it in the enclosed postage paid envelope. Please return within ten days of receipt: Thank you for taking the time to let us know how our staff met your expeclalions We value your oplnion and appreciate your business. Mark Csuad Mark Conrad Consumer Satisfaction Research Manager WGZ47 811 2599 "We work lor smokers.