First, DO NOT OPEN the package. Take a photograph of the package. Next, call the carrier and tell them that you wish to refuse it. They will either schedule a pickup or provide you with a location to take the package.On the call, make sure you note the reference number for the refusal so that you have records of this.hen they will give you a notification that you have a package up there. UPS and FEDEX, you can call them and they can put on your address that all packages have to be delivered to a person and not left. You can try that with DHL, I don't really know about them. Sabrina.