People looking for their refunds have a new toll-free number: 1-800-829-1954. Individuals who filed a 1040 series return can check on the status of their current year tax refund with this toll-free number. 800-829-1040. IRS Tax Help Line for Individuals. For individual and joint filers who need procedural or tax law information and/ or help to file their 1040-type individual returns (including Schedules C and E); and, general account information for Form 1040 Filers.