Urgent care facilities need to have a written policy and procedure to address the flow of patients that present to the facility without an appointment. Patients seen without a prior appointment. 11-B. Urgent care facilities need to see patients who do not have an appointment prior to presenting to the facility.ite visit review standards for urgent care. To comply with the AAAHC Standard, urgent care facilities must comply with Standards 1-10 and 12, found in the Practitioner Office Site Visit Review Standards of this manual, and the following Urgent Care Centers Standard.