160 people found this helpful. Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday. When calling the IRS do NOT choose the first option re: Refund, or it will send you to an automated phone line. So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for personal income tax instead. Then press 1 for form, tax history, or payment.