All of which means that while the reviews that end up on these booking websites are not infallible-a guest with a grudge against a hotel can still leave an unfair review-they are clearly far more reliable than TripAdvisor's, as they are written by bona fide, paying customers.ther booking websites with useful punter reviews and ratings, and systems in place to ensure the reviews are posted by genuine bookers, include: 1  www.bookdirectrooms.com: reviews and ratings on thousands of b & bs, guesthouses, inns and small-scale hotels across the UK.