StubHub is not a ticket broker and doesn't own the tickets you purchase on StubHub.com. StubHub is an open marketplace where fans can gather to buy and sell tickets, and ticket prices are determined by the sellers.Sellers may be individuals, businesses, ticket brokers, corporate sponsors, promoters, fan club members, or contest winners. Instant Download-If the seller made the tickets available for Instant Download, you'll get them within minutes of placing your order. 2  After you place your order, StubHub will send you an email with instructions on how to download and print your tickets.