I purchased this blender 2 weeks ago. Wasn't too happy when I saw some of the parts were "metal colored plastic", not actual metal, but since i would be the only one using it, I figured I'd be careful handling it. So I used it about 10 times, to make smoothies, with ice, almond milk, & fruit. It worked very well at crushing & blending. So while cleaning the counter I find a small lock washer, no idea where it came from. The next morning, pick up the blender to make my smoothie...rattling noises from the base.... look underneath, and the entire motor is in pieces within the base! Totally unusable. I called Osters customer service, and they are replacing it with a new one.... pretty much "no questions asked" so  this may be a problem they've encountered before. I am kind of wary that the replacement will be as bad as the original.
I purchased this blender 2 weeks ago. Wasn't too happy when I saw some of the parts were "metal colored plastic", not actual metal, but since i would be the only one using it, I figured I'd be careful handling it. So I used it about 10 times, to make smoothies, with ice, almond milk, & fruit. It worked very well at crushing & blending. So while cleaning the counter I find a small lock washer, no idea where it came from. The next morning, pick up the blender to make my smoothie... rattling noises from the base.... look underneath, and the entire motor is in pieces within the base! Totally unusable. I called Osters customer service, and they are replacing it with a new one.... pretty much "no questions asked" so  this may be a problem they've encountered before. I am kind of wary that the replacement will be as bad as the original.