Took me some time before deciding on this unit. Had a quote from the steam cleaning company for a 2 bedroom, hallway and a living room carpeted condominium for $100. Tried it one time but after only 3 weeks, our carpet is back to its dirty self. Having kids didn't really help also. I don't have the budget to have it done every 3-4 weeks so after reading the reviews, took the risk and purchased this from another online retailer which is cheaper than Amazon at that time.

The Good :
- It really cleans the carpet. My wife also admits that it almost is the same as cleaning with the steamer company less the cost, of course. Some problem areas like the door entrance and hallway will need a few passes.
- It was on sale a few months ago for around $220, a real steal if you would ask me.
- It can save you money. I used it every 2-3 months. On the 3rd month, I have already recuperated the cost of purchase. I used it for about 6 times now and had we still gone with the steam cleaning company, it's like $600 down the drain. I saved almost $350 and will continue saving until the life of the machine
- It's pretty durable. I was surprised by the negative reviews here of its durability. The only thing that I can say is, if you take care of it and use it well, it will also take care of you. Please read the instructions before using this unit for proper care of this machine.

The Bad :
- Heavy. It can be a workout while cleaning, but for me this can be a good thing
- Hand detailer is worthless, suction is bad that it blows the water instead of sucking it. Tried to use it on fabric chairs, that was my big mistake.
- It can consume a lot of carpet shampoo especially when you are trigger happy with the Cleansurge button. What I did was to buy from Home Depot a generic brand of premium carpet shampoo. It is very much comparable with Hoover cleaners less the cost.
- This unit, though multi-surface, is more suitable for carpets. I tried it with tile cleaning, a total failure. It only made the tiles wet but didn't really clean it like conventional handscrubbing.
- With the steam cleaning company, dry time was around 3-4 hrs. With this unit,longer around 6 hrs with the fans on but can be quicker during summer, around 4 hrs. That's why I make it sure that the family is out during carpet cleaning time.
- Cleaning can be a pain especially the spinscrub brushes as dirt/gunk sticks to it. You also have to dry it before storing to prevent mold buildup and to extend it's life.

Overall, we found this to be a good purchase . Saving money while having our carpets clean is the real reason we got the Hoover Maxextract77 and we are hoping that this unit last more years to keep our carpets clean the way we like it.
Took me some time before deciding on this unit. Had a quote from the steam cleaning company for a 2 bedroom, hallway and a living room carpeted condominium for $100. Tried it one time but after only 3 weeks, our carpet is back to its dirty self. Having kids didn't really help also. I don't have the budget to have it done every 3-4 weeks so after reading the reviews, took the risk and purchased this from another online retailer which is cheaper than Amazon at that time. The Good :
- It really cleans the carpet. My wife also admits that it almost is the same as cleaning with the steamer company less the cost, of course. Some problem areas like the door entrance and hallway will need a few passes. - It was on sale a few months ago for around $220, a real steal if you would ask me. - It can save you money. I used it every 2-3 months. On the 3rd month, I have already recuperated the cost of purchase. I used it for about 6 times now and had we still gone with the steam cleaning company, it's like $600 down the drain. I saved almost $350 and will continue saving until the life of the machine
- It's pretty durable. I was surprised by the negative reviews here of its durability. The only thing that I can say is, if you take care of it and use it well, it will also take care of you. Please read the instructions before using this unit for proper care of this machine. The Bad :
- Heavy. It can be a workout while cleaning, but for me this can be a good thing
- Hand detailer is worthless, suction is bad that it blows the water instead of sucking it. Tried to use it on fabric chairs, that was my big mistake. - It can consume a lot of carpet shampoo especially when you are trigger happy with the Cleansurge button. What I did was to buy from Home Depot a generic brand of premium carpet shampoo. It is very much comparable with Hoover cleaners less the cost. - This unit, though multi-surface, is more suitable for carpets. I tried it with tile cleaning, a total failure. It only made the tiles wet but didn't really clean it like conventional handscrubbing. - With the steam cleaning company, dry time was around 3-4 hrs. With this unit,longer around 6 hrs with the fans on but can be quicker during summer, around 4 hrs. That's why I make it sure that the family is out during carpet cleaning time. - Cleaning can be a pain especially the spinscrub brushes as dirt/gunk sticks to it. You also have to dry it before storing to prevent mold buildup and to extend it's life. Overall, we found this to be a good purchase. Saving money while having our carpets clean is the real reason we got the Hoover Maxextract77 and we are hoping that this unit last more years to keep our carpets clean the way we like it.