This is the 2nd New Atrix 4G Model "MB860" cell phone I have bought that proved to be defective. This phone had problems from the start (as did the first one I bought) . It powered up at first but then the touch screen was not recognizing any attempts to touch the screen or navigate when suddenly it does. Like the first phone, when the phone first seemed to respond, it would then freeze up. On top of that neither phone was able to charge their battery which finally lead to a dead phone blank screen even when plugged in and charging. Ultimately I spent hours on the phone with Motorola's Tech. Support to no avail, they talked me through every trick in the book even trying to do a "Factory Reset" and NO Response! Ziltch, Nada, Kapute! They concurred the phones (at least the two I got) were defective. By the way, Motorola no longer carries model " MB860" ! Hmmm? And for the record, I even tried a new battery and it didn't work. For those who love this phone "More power to You" I hope the phone continues to work well. (Any problems with this phone lies with the Manufacture, NOT THE SELLERS)  So I'll say, Thank You Amazon for Your return policies and for Your understanding Sellers who gave me full refunds. I've had good luck with the Sellers I chose, but whenever possible I try to buy items that are Sold or Fulfilled by Amazon, That way it minimizes any risk when it comes to refunds. Remember if You buy from Amazon and it doesn't work you can always return it. So who knows, You may be one of those who say the phone works great. The question is, "Are You feeling Lucky?" As for myself...."once bit twice shy?", "TWICE BIT, GOOD BYE !" I'm spending the extra Money and buying a  "Samsung Galaxy Grand Duos Gt-i9082 Blue (Factory Unlocked) I9082 , Dual Sim ,8gb" it has a 5 inch screen, better 8 pixel camera, up to 64G storage capacity with the micro SD card, and Dual Sim, and yes it's Unlocked , it's 3G instead of 4 but unless your a Serious Gamer You won't notice the difference. I hope this review is helpful!
This is the 2nd New Atrix 4G Model "MB860" cell phone I have bought that proved to be defective. This phone had problems from the start (as did the first one I bought). It powered up at first but then the touch screen was not recognizing any attempts to touch the screen or navigate when suddenly it does. Like the first phone, when the phone first seemed to respond, it would then freeze up. On top of that neither phone was able to charge their battery which finally lead to a dead phone blank screen even when plugged in and charging. Ultimately I spent hours on the phone with Motorola's Tech. Support to no avail, they talked me through every trick in the book even trying to do a "Factory Reset" and NO Response! Ziltch, Nada, Kapute! They concurred the phones (at least the two I got) were defective. By the way, Motorola no longer carries model " MB860"! Hmmm? And for the record, I even tried a new battery and it didn't work. For those who love this phone "More power to You" I hope the phone continues to work well. (Any problems with this phone lies with the Manufacture, NOT THE SELLERS)  So I'll say, Thank You Amazon for Your return policies and for Your understanding Sellers who gave me full refunds. I've had good luck with the Sellers I chose, but whenever possible I try to buy items that are Sold or Fulfilled by Amazon, That way it minimizes any risk when it comes to refunds. Remember if You buy from Amazon and it doesn't work you can always return it. So who knows, You may be one of those who say the phone works great. The question is, "Are You feeling Lucky? " As for myself.... "once bit twice shy? ", "TWICE BIT, GOOD BYE! " I'm spending the extra Money and buying a  "Samsung Galaxy Grand Duos Gt-i9082 Blue (Factory Unlocked) I9082 , Dual Sim ,8gb" it has a 5 inch screen, better 8 pixel camera, up to 64G storage capacity with the micro SD card, and Dual Sim, and yes it's Unlocked , it's 3G instead of 4 but unless your a Serious Gamer You won't notice the difference. I hope this review is helpful!