The setup of the unit was pretty simple but took some time since they want you to use descaler on it at the first startup. All this labor went fine and I had a decaf espresso before bed. However, the morning brought bad news. The unit would not pressurize and vented steam continuously. I tried a few off/on sequences, water levels, light tapping but it became apparent that the pressure valve was defective. I attribute this to the poor packaging. The unit arrived slightly wet from factory testing but was not wrapped in any plastic. The styrofoam packing was the real cheap stuff so it was all over the unit and may have gotten into the pressure valve. I likely could have disassembled it to clean the valve however this requires special tools to access the nut inside the pressure tank. The bottom line is that this is going back and I'll try one more. If that works out I'll change my review, if not that will go back and I'll change to another brand.
The setup of the unit was pretty simple but took some time since they want you to use descaler on it at the first startup. All this labor went fine and I had a decaf espresso before bed. However, the morning brought bad news. The unit would not pressurize and vented steam continuously. I tried a few off/on sequences, water levels, light tapping but it became apparent that the pressure valve was defective. I attribute this to the poor packaging. The unit arrived slightly wet from factory testing but was not wrapped in any plastic. The styrofoam packing was the real cheap stuff so it was all over the unit and may have gotten into the pressure valve. I likely could have disassembled it to clean the valve however this requires special tools to access the nut inside the pressure tank. The bottom line is that this is going back and I'll try one more. If that works out I'll change my review, if not that will go back and I'll change to another brand.