The seller apparently noticed my three star review, and contacted me to say they were refunding my money. Which they did, although I did not respond or not ask them for my money back or a return or anything. Afterwards, the seller asked if I would please take down my review. This is basically trying to buy your way out of bad reviews, which I think completely dishonest, underhanded, and unethical. It undermines the validity of the entire review system and makes it a joke. So I am changing my review to one star. Not cool people. Not cool. To the seller: fix the problems and you will get good reviews and happy customers. The problem is with your software, which is something you have control over, not my review, which is something you don't and shouldn't have control over.

Original review below:

Galaxy Note 5, Android 7.0 and Windows 10 (June 2017). It is unfortunate the included booklet points to an Android app that is broken. Time waster. Did not work at all at first with Depstech app. Total fail. Was about to return it. Also tried it on Windows, VLC with Surface 3, works but horrible 3 sec. delay. I guess they have a Windows app but I'd rather have it work on Android on my phone. IDs as a Teslong USB camera on Windows. Looked in Play store for other camera apps. OTG Camera works, after a couple of tries, not very dependable to bring up camera live view. Noticed a Teslong camera app, which seems nearly identical to Depstech app, same developer, but actually works. Camera doesn't always come up at first, but back out of live view and try again, usually comes up on 2nd try. If those apps don't work try some different ones I guess before returning it.

Dual USB A/micro is clever. One problem is the camera head is not marked as to which side is "UP". Makes navigating bewildering. I taped a small white mark on the camera head top position once I had it oriented correctly. The entire length of the cable is stiffened. Not exactly sure why the cable is so long, though I guess it could be convenient if you find some way to snake the cable into a long pipe or space. Any pipe with a couple of bends and you're not going to be able to push it through, probably, without pulling through with a string or something from the other side.

Image is so-so. Not what I would call hi def, focus zone is from about 3 inches to maybe 8 inches. LEDs are bright, get a bit warm. There is a bit of a lip on the back of the camera cylinder that can get caught on stuff trying to back the camera out of a hole. I might want to Sugru or tape around that to streamline it a bit so it won't get stuck.
The seller apparently noticed my three star review, and contacted me to say they were refunding my money. Which they did, although I did not respond or not ask them for my money back or a return or anything. Afterwards, the seller asked if I would please take down my review. This is basically trying to buy your way out of bad reviews, which I think completely dishonest, underhanded, and unethical. It undermines the validity of the entire review system and makes it a joke. So I am changing my review to one star. Not cool people. Not cool. To the seller: fix the problems and you will get good reviews and happy customers. The problem is with your software, which is something you have control over, not my review, which is something you don't and shouldn't have control over. Original review below:

Galaxy Note 5, Android 7. 0 and Windows 10 (June 2017). It is unfortunate the included booklet points to an Android app that is broken. Time waster. Did not work at all at first with Depstech app. Total fail. Was about to return it. Also tried it on Windows, VLC with Surface 3, works but horrible 3 sec. delay. I guess they have a Windows app but I'd rather have it work on Android on my phone. IDs as a Teslong USB camera on Windows. Looked in Play store for other camera apps. OTG Camera works, after a couple of tries, not very dependable to bring up camera live view. Noticed a Teslong camera app, which seems nearly identical to Depstech app, same developer, but actually works. Camera doesn't always come up at first, but back out of live view and try again, usually comes up on 2nd try. If those apps don't work try some different ones I guess before returning it. Dual USB A/micro is clever. One problem is the camera head is not marked as to which side is "UP". Makes navigating bewildering. I taped a small white mark on the camera head top position once I had it oriented correctly. The entire length of the cable is stiffened. Not exactly sure why the cable is so long, though I guess it could be convenient if you find some way to snake the cable into a long pipe or space. Any pipe with a couple of bends and you're not going to be able to push it through, probably, without pulling through with a string or something from the other side. Image is so-so. Not what I would call hi def, focus zone is from about 3 inches to maybe 8 inches. LEDs are bright, get a bit warm. There is a bit of a lip on the back of the camera cylinder that can get caught on stuff trying to back the camera out of a hole. I might want to Sugru or tape around that to streamline it a bit so it won't get stuck.