I had one of these before and it worked great...until I sent it through the laundry.  So I ordered this one, which came in original retail packaging.  Everything was great, but the sound was muffled on the receiver's end.  I tried everything...several factory resets included, and all the MotoSpeak app settings, but nothing helped.  I'm debating on ordering another one, because I really liked the first one, but now I'm a little gun shy.

One other thing is that this is not as comfortable in the ear for long periods as other headsets.  It looks nice, but it can become a bit painful over time.  I've tried all the different ear bud and ear loop combos, but none are what I would call "comfortable" for long wear.  Still, it's not unbearable, and the features alone make it worth any comfort issues.
I had one of these before and it worked great... until I sent it through the laundry. So I ordered this one, which came in original retail packaging. Everything was great, but the sound was muffled on the receiver's end. I tried everything... several factory resets included, and all the MotoSpeak app settings, but nothing helped. I'm debating on ordering another one, because I really liked the first one, but now I'm a little gun shy. One other thing is that this is not as comfortable in the ear for long periods as other headsets. It looks nice, but it can become a bit painful over time. I've tried all the different ear bud and ear loop combos, but none are what I would call "comfortable" for long wear. Still, it's not unbearable, and the features alone make it worth any comfort issues.