Didn't work. And I have the Pooh one too. Neither of the programs downloaded to the dolls from either of my XP machines (one's a laptop, one desktop). And I have an 98 machine that's too old. I REALLY do not want to return them!! I just want them to WORK!! I don't have ANY $$ now to buy something else like this. These were IT for my 3 and 1 1/2 year olds! I even bought them matching Pooh and Elmo slippers. I thought Fisher Price/Mattel was a GOOD toy company. I guess I was wrong! Didn't they TEST this on XP FIRST?? Where's the software patch for this problem?? I'm WAITING!!!!

:::Dec 8, 2006:::

I just wrote one review last night. I have called FP/Mattel and nothing has changed! They suggested replacing the batteries. I did that. Then I re-downloaded BOTH dolls. The only thing now is that is does say "Hello...(my child's name)", but when you push it again, it says about 2 words and then is cut off with some static and nothing further happens. This happened on BOTH of the Pooh AND Elmo dolls on 2 SEPARATE computers. I have Windows XP that has been updated for SP 2. Maybe it's the service pack 2 or even 1 doing the problems. I can remove it from my desktop computer (the NEW laptop from HP has it all integrated) and see if that works. So, maybe with everyone that it works with has vunerable computers since they never update their computers.
My 3 yr old saw the Elmo one, and I had to tell him it's broken. Christmas this year will suck for him when he'll get his Elmo slippers and no Elmo doll that he SAW while I was trying to fix it this morning while on the phone with FP today. I even asked for a supervisor. Apparently, they were all too busy and they flagged my "claim" and escalated it to a supervisor. Or so they say.
The toys go back tomorrow. I feel like ripping my hair OUT! FP will be VERY busy the day after Christams for those parents that don't program it until Christmas day or eve after FP is closed. Glad I don't work there! LOL!
I looked at my reciept..I was mistaken..I wasted over $86 (shipping and tax) on these things. ARGH!!!

:::Dec 12, 2005:::

Update!
It broke. I changed the batteries AGAIN! Nope! I Exchanged it for a new one. After trying with the 2 computers at home, I used my husband's work computer WITHOUT ANY service packs. And you know WHAT?!?!

Hot-diggity-DOG! It WORKED!

The other one I have (Pooh) worked the 1st time I tried it with the non-SP2 XP computer.

A FP/Mattel supervisor DID get back with me. I described to her the events and she said that they are aware of it and will pass my info that I provided onward. She is sending me a voucher (for a future FP/Mattel toy) for my troubles. It pays to be insistant! (Others may have called me a different name, LOL!)
Didn't work. And I have the Pooh one too. Neither of the programs downloaded to the dolls from either of my XP machines (one's a laptop, one desktop). And I have an 98 machine that's too old. I REALLY do not want to return them!! I just want them to WORK!! I don't have ANY $$ now to buy something else like this. These were IT for my 3 and 1 1/2 year olds! I even bought them matching Pooh and Elmo slippers. I thought Fisher Price/Mattel was a GOOD toy company. I guess I was wrong! Didn't they TEST this on XP FIRST?? Where's the software patch for this problem?? I'm WAITING!!!! :::Dec 8, 2006:::

I just wrote one review last night. I have called FP/Mattel and nothing has changed! They suggested replacing the batteries. I did that. Then I re-downloaded BOTH dolls. The only thing now is that is does say "Hello... (my child's name)", but when you push it again, it says about 2 words and then is cut off with some static and nothing further happens. This happened on BOTH of the Pooh AND Elmo dolls on 2 SEPARATE computers. I have Windows XP that has been updated for SP 2. Maybe it's the service pack 2 or even 1 doing the problems. I can remove it from my desktop computer (the NEW laptop from HP has it all integrated) and see if that works. So, maybe with everyone that it works with has vunerable computers since they never update their computers. My 3 yr old saw the Elmo one, and I had to tell him it's broken. Christmas this year will suck for him when he'll get his Elmo slippers and no Elmo doll that he SAW while I was trying to fix it this morning while on the phone with FP today. I even asked for a supervisor. Apparently, they were all too busy and they flagged my "claim" and escalated it to a supervisor. Or so they say. The toys go back tomorrow. I feel like ripping my hair OUT! FP will be VERY busy the day after Christams for those parents that don't program it until Christmas day or eve after FP is closed. Glad I don't work there! LOL! I looked at my reciept.. I was mistaken.. I wasted over $86 (shipping and tax) on these things. ARGH!!! :::Dec 12, 2005:::

Update! It broke. I changed the batteries AGAIN! Nope! I Exchanged it for a new one. After trying with the 2 computers at home, I used my husband's work computer WITHOUT ANY service packs. And you know WHAT?! ?! Hot-diggity-DOG! It WORKED! The other one I have (Pooh) worked the 1st time I tried it with the non-SP2 XP computer. A FP/Mattel supervisor DID get back with me. I described to her the events and she said that they are aware of it and will pass my info that I provided onward. She is sending me a voucher (for a future FP/Mattel toy) for my troubles. It pays to be insistant! (Others may have called me a different name, LOL! )