Sucks. I've called JessEm three times about this, and finally gave up. Two out of the four inserts I received aren't even close to flat. One of the replacements they sent me was even worse. So I called again. They promised to replace it again. Three weeks went by with no replacement. So I called again. They finally sent another replacement, and it isn't flat either, not even close.

I'm done. Won't ever order another JessEm product again.
Sucks. I've called JessEm three times about this, and finally gave up. Two out of the four inserts I received aren't even close to flat. One of the replacements they sent me was even worse. So I called again. They promised to replace it again. Three weeks went by with no replacement. So I called again. They finally sent another replacement, and it isn't flat either, not even close. I'm done. Won't ever order another JessEm product again.