I bought this generator on June 08, 2008.  It arrived with broken and missing parts.  Amazon said they would not allow me to ship it back (due to having a gasoline engine) and they do not carry any parts. I finally located a distributor in St. Louis who sold me the parts I needed.  And Amazon gave me a $50 refund toward those parts.  The generator ran one time, then became increasingly difficult to start.  Finally, it wouldn't fire at all.  I took it to a certified small engine shop and was told it only had 35 lbs of compression and was suppose to have 125+.  After 5 long months of "deliberation", and having to file a dispute with my credit card company, Amazon refunded the remaining portion of the purchase price.  I guess I was lucky.  Other than the long wait, I am only out the $30 that the small engine shop charged me to prove it was a bad engine.
I bought this generator on June 08, 2008. It arrived with broken and missing parts. Amazon said they would not allow me to ship it back (due to having a gasoline engine) and they do not carry any parts. I finally located a distributor in St. Louis who sold me the parts I needed. And Amazon gave me a $50 refund toward those parts. The generator ran one time, then became increasingly difficult to start. Finally, it wouldn't fire at all. I took it to a certified small engine shop and was told it only had 35 lbs of compression and was suppose to have 125+. After 5 long months of "deliberation", and having to file a dispute with my credit card company, Amazon refunded the remaining portion of the purchase price. I guess I was lucky. Other than the long wait, I am only out the $30 that the small engine shop charged me to prove it was a bad engine.