DOES NOT FULLY WORK. after last years fiasco they "reinstated" the forms for deluxe. but the problem is some of the forms glitch, not allowing you to e-file.

after many LOOOOOOONG phone calls with "tech support" being hung up on numerous times when being "transferred to a second tier" I have come to the conclusion that they don't really seem to care about customer support, or even have an idea on how to fix the problem, as they seem to do noting but stall.  After several calls, you get to explain over and over that you did the steps they are suggesting several other times with the other tech support people that still can't figure out that the program itself is malfunctioning.

I think that the "second tier help" they talk about is just a ruse to keep you on the line for over an hour, and then their systems hangs up on you and you get to start over.

probably be easier to do it manually. (a lot less frustration and heartburn)

buy the way, tech support will not call you back when they (accidently?) hang up on you.

what is strange is that in previous years it worked fine, so what changed? (the software?)
DOES NOT FULLY WORK. after last years fiasco they "reinstated" the forms for deluxe. but the problem is some of the forms glitch, not allowing you to e-file. after many LOOOOOOONG phone calls with "tech support" being hung up on numerous times when being "transferred to a second tier" I have come to the conclusion that they don't really seem to care about customer support, or even have an idea on how to fix the problem, as they seem to do noting but stall. After several calls, you get to explain over and over that you did the steps they are suggesting several other times with the other tech support people that still can't figure out that the program itself is malfunctioning. I think that the "second tier help" they talk about is just a ruse to keep you on the line for over an hour, and then their systems hangs up on you and you get to start over. probably be easier to do it manually. (a lot less frustration and heartburn)

buy the way, tech support will not call you back when they (accidently? ) hang up on you. what is strange is that in previous years it worked fine, so what changed? (the software? )