As a relatively new cloth convertible top owner I wanted to pro-actively to take good care of my top from the start.  All roads lead to RaggTopp Fabric Protectant, which essentially meant that it has the recommendation of the Hartz Fabric Company recommendation.  I have used this product before and it worked, but this year it was a disaster.  First of all they changed the spray nozzle on the aerosol can to produce an extremely fine spray.  Whatever their reason for this was it now means that it is impossible to use this product outdoors as the slightest of breezes sends it off into the wind.  You must apply it in a garage setting only.  Secondly when my small top failed to bead water after apply three coats per the directions I contacted the manufacture to try to understand what went wrong.  They were far from professional, in fact I would characterize their behavior as nothing less than insane.  First telling me that I did not apply enough.  Then telling me that I applied too much.  And a few other really bizarre comments were sent to me written in all capital letters!  It appears that this company is really just a one man and a bitter and unhappy fellow at that!  But the good news is that this interesting information that I would like to share with you.  This is not the only option for fabric top protectant.  And of the alternatives there is one that had been the defacto Hartz recommended product for over 20 years (RaggTopp was only recommended by them for the last few years - do I smell a bribe, or should I say paid product endorsement?).  The alternative is a product called 303 Protectant - High Tech Fabric Guard.  It is available from Amazon and it is less expensive than Raggtopp.  303 also makes a fabric cleaner.  And 303 has a manual pump spray which allows for much greater control in applying the product.  My top beads water again thanks to 303.  Goodbye RaggTopp, your horrible customer server has turned me and now everyone in my roadster auto club off of your products for good.
As a relatively new cloth convertible top owner I wanted to pro-actively to take good care of my top from the start. All roads lead to RaggTopp Fabric Protectant, which essentially meant that it has the recommendation of the Hartz Fabric Company recommendation. I have used this product before and it worked, but this year it was a disaster. First of all they changed the spray nozzle on the aerosol can to produce an extremely fine spray. Whatever their reason for this was it now means that it is impossible to use this product outdoors as the slightest of breezes sends it off into the wind. You must apply it in a garage setting only. Secondly when my small top failed to bead water after apply three coats per the directions I contacted the manufacture to try to understand what went wrong. They were far from professional, in fact I would characterize their behavior as nothing less than insane. First telling me that I did not apply enough. Then telling me that I applied too much. And a few other really bizarre comments were sent to me written in all capital letters! It appears that this company is really just a one man and a bitter and unhappy fellow at that! But the good news is that this interesting information that I would like to share with you. This is not the only option for fabric top protectant. And of the alternatives there is one that had been the defacto Hartz recommended product for over 20 years (RaggTopp was only recommended by them for the last few years - do I smell a bribe, or should I say paid product endorsement? ). The alternative is a product called 303 Protectant - High Tech Fabric Guard. It is available from Amazon and it is less expensive than Raggtopp. 303 also makes a fabric cleaner. And 303 has a manual pump spray which allows for much greater control in applying the product. My top beads water again thanks to 303. Goodbye RaggTopp, your horrible customer server has turned me and now everyone in my roadster auto club off of your products for good.