The game is okay at first, but there are a lot of annoying things about it.

The reports suck, and it's hard to figure out the best amounts to charge each store at times.  Upgrading sucks because you have to click to scroll through a long list of items to figure out dependencies to get later upgrades, and then click to scroll back to the dependency to research it, and it only shows 1 item at a time.

The roaming employees (janitors, guards, etc.) are idiots.  They do go out of their zones, but they do a horrible freakin job, and I'm constantly torn between hiring more when I don't have the money, or doing the very annoying pick-up and drop maneuver to get them to clean some corner that isn't covered.  The mechanics are even worse -- they NEVER go out of their zone -- AT ALL! So you have to hire dozens if you place objects around the mall, which balloons your payroll... that, or just let the objects sit there broken (which, all of them break FREQUENTLY) and hope the shoppers are as dumb as the mechanics and just don't notice.

Scenario goals are too vague at times (hard to tell when it says "make $10000" whether it means have $10000 in the bank, or have a reported net or revenue of $10000.)

Creating a custom store is a terrible experience.

Attempts at building a second story and putting in shops completely ruined my store and turned my clients into zombies.... I STILL HAVE NO CLUE WHY THEY ARE ZOMBIES, WHAT THAT EVEN MEANS, OR HOW TO GET THEM UNZOMBIFIED! and at this point I just don't care... this really killed the game for me after kind of being iffy about it the whole time.

Neat idea, poorly implemented.
The game is okay at first, but there are a lot of annoying things about it. The reports suck, and it's hard to figure out the best amounts to charge each store at times. Upgrading sucks because you have to click to scroll through a long list of items to figure out dependencies to get later upgrades, and then click to scroll back to the dependency to research it, and it only shows 1 item at a time. The roaming employees (janitors, guards, etc. ) are idiots. They do go out of their zones, but they do a horrible freakin job, and I'm constantly torn between hiring more when I don't have the money, or doing the very annoying pick-up and drop maneuver to get them to clean some corner that isn't covered. The mechanics are even worse -- they NEVER go out of their zone -- AT ALL! So you have to hire dozens if you place objects around the mall, which balloons your payroll... that, or just let the objects sit there broken (which, all of them break FREQUENTLY) and hope the shoppers are as dumb as the mechanics and just don't notice. Scenario goals are too vague at times (hard to tell when it says "make $10000" whether it means have $10000 in the bank, or have a reported net or revenue of $10000. )

Creating a custom store is a terrible experience. Attempts at building a second story and putting in shops completely ruined my store and turned my clients into zombies.... I STILL HAVE NO CLUE WHY THEY ARE ZOMBIES, WHAT THAT EVEN MEANS, OR HOW TO GET THEM UNZOMBIFIED! and at this point I just don't care... this really killed the game for me after kind of being iffy about it the whole time. Neat idea, poorly implemented.