Pros: Great mixer for doing the job it is meant to do. Cons: paddle beater does not work well with my bowl. And most importantly the knob to change the speed broke into 2 parts. When I contacted KitchenAid to replace the knob, they wanted the entire top of the mixer and would charge over $200.00. The knob simply screws or slips on and it isn't necessary to exchange the entire top of the mixer. Needless to say, I did not get the part. The mixer is still perfectly usable without it. KitchenAid really needs to look at their policy of overcharging their customers. This knob couldn't possibly cost more than a few dollars to make or sell.
Pros: Great mixer for doing the job it is meant to do. Cons: paddle beater does not work well with my bowl. And most importantly the knob to change the speed broke into 2 parts. When I contacted KitchenAid to replace the knob, they wanted the entire top of the mixer and would charge over $200. 00. The knob simply screws or slips on and it isn't necessary to exchange the entire top of the mixer. Needless to say, I did not get the part. The mixer is still perfectly usable without it. KitchenAid really needs to look at their policy of overcharging their customers. This knob couldn't possibly cost more than a few dollars to make or sell.