[EDIT] So originally, I was asked by XYZ to write on Amazon a favorable review. At that time, I had no issue seeing as all was great thus far. I was an early adopter of their product. XYZ, in return would provide me with free curriculum. I wrote the review below and they verified. The curriculum was a joke. The product promised was a bunch of empty zip files. I emailed and sent messages other ways with no response for days. Then I called their number and explained what had happened and I was told, "Sorry, but keep trying". Now I even tried today without any luck. Seems like their customer service has gone to great (at the beginning to despicable cheats today.) In fact, if I had known how much of non-support I would get, I would have waited or gone somewhere else. Like I said below, it is a great starter printer BUT the service is so bad, that I have to give it a 1 star. Many people rely on customer service for a variety of things and if their customer service is poor, the product cannot live up to its full potential.

[ORIGINAL POST]
This is a great starter printer. Easy to use right out of box. Manual calibration can be a little tricky until you get it. If you are looking for quality 3D printing and large sizes for a fraction of the cost of the competition, this is a great little machine. My son and I contralto use it. The customer service is great and very responsive.
[EDIT] So originally, I was asked by XYZ to write on Amazon a favorable review. At that time, I had no issue seeing as all was great thus far. I was an early adopter of their product. XYZ, in return would provide me with free curriculum. I wrote the review below and they verified. The curriculum was a joke. The product promised was a bunch of empty zip files. I emailed and sent messages other ways with no response for days. Then I called their number and explained what had happened and I was told, "Sorry, but keep trying". Now I even tried today without any luck. Seems like their customer service has gone to great (at the beginning to despicable cheats today. ) In fact, if I had known how much of non-support I would get, I would have waited or gone somewhere else. Like I said below, it is a great starter printer BUT the service is so bad, that I have to give it a 1 star. Many people rely on customer service for a variety of things and if their customer service is poor, the product cannot live up to its full potential. [ORIGINAL POST]
This is a great starter printer. Easy to use right out of box. Manual calibration can be a little tricky until you get it. If you are looking for quality 3D printing and large sizes for a fraction of the cost of the competition, this is a great little machine. My son and I contralto use it. The customer service is great and very responsive.