I am a puzzler, crosswords, sudoku, etc.; since I was a preteen.  This pen has been my pen of choice for as long as I knew they were around. I am a senior, so that means, a loooong time!! This last batch is disgusting!!! I was so upset, I called and emailed the company! They told me to send them in and I could get my money back. You know at that point, I cussed!!! I didn't want my money back, I wanted a decent pen that works for me. We puzzlers are very particular about our puzzles; we want the paper and puzzles to stay nice and clean!! That is why I preferred pen over pencil, but, THESE PENS SKIP AND THE ERASER SMEARS!!!! I am afraid to purchase any more, because they are horrible. They truly messed up an excellent product trying to save a little money, no doubt. I might give them one more chance to get it right, maybe!!
I am a puzzler, crosswords, sudoku, etc. ; since I was a preteen. This pen has been my pen of choice for as long as I knew they were around. I am a senior, so that means, a loooong time!! This last batch is disgusting!!! I was so upset, I called and emailed the company! They told me to send them in and I could get my money back. You know at that point, I cussed!!! I didn't want my money back, I wanted a decent pen that works for me. We puzzlers are very particular about our puzzles; we want the paper and puzzles to stay nice and clean!! That is why I preferred pen over pencil, but, THESE PENS SKIP AND THE ERASER SMEARS!!!! I am afraid to purchase any more, because they are horrible. They truly messed up an excellent product trying to save a little money, no doubt. I might give them one more chance to get it right, maybe!!