I bought this case as a replacement for my Otterbox case, after two holsters breaking on me. Holsters, it seems, are a weakness both when it comes to rugged cases and Trident cases in particular.

First, the case. It quickly became my favorite, and I have tried a lot of cases. (Otterbox Defender, Ballistic Hard Core case, Griffin Survivor, Speck Toughshell, Casemate Phantom, etc.) Getting the phone in the case was difficult, because of the difficulty in getting the hard outer shell around the soft silicon inner shell. But that's also what made it one of my favorites.

Many cases consist of a hard inner shell around which a soft rubberized outer shell is fitted. It makes for easier assembly, and makes the phone easier to grip. However, if you occasionally slip your phone into your pocket (jacket, coat, pants, etc.), you're going to have a hard time, because the rubberized shell doesn't slide easily in or out.

The hard outer shell on this case solves that problem, while offering the same excellent protection. The soft inner shell even peeks through on the corners - where a dropped phone is likely to impact. I've dropped my phone countless times, and it's never been damaged. In fact, out of the case, it look as new as the day I bought it.

(I also liked the metal media stand that came with the case, because it meant I didn't need to use the holster as a stand, as some cases do. More on that later.)

The last time my phone hit the ground was not due to me dropping it. It fell off my belt when the holster broke. Now, I've had holsters break with every case I've used. Maybe it's a failure point with these cases. (Rugged case, flimsy holster.) Maybe it's me. But in ever other case where I've had a holster break, I was able to replace it without trouble. Usually, I could just buy a replacement holster online, and that was it. That was true for Otterbox, Ballistic, and Griffin.

Not so with this one. I've searched and searched, and it doesn't seem that you can buy replacement holsters for this case. I'm not the only one, based on the comments I've read online from people desperately searching for a replacement. If you carry your phone on your belt, a holster is essential to having access to your phone without having to dig it out of a pocket or backpack, etc.

If you need a new holster for this case, you don't have many choices. You can contact Trident customer support. Their FAQ says that if you tell them which case you have, for which phone, and give them your address, they will send you another one. I did, and they did. Unfortunately, the replacement holster arrived broken.

I ordered the&nbsp;<a data-hook="product-link-linked" class="a-link-normal" href="/Trident-Case-AMS-CLIP-Kraken-AMS-Attachment-Universal-Clip-1-Pack-Retail-Packaging-Black/dp/B0077IQBTC/ref=cm_cr_arp_d_rvw_txt?ie=UTF8">Trident Case AMS-CLIP Kraken AMS Attachment - Universal Clip - 1 Pack - Retail Packaging - Black</a>&nbsp;in hopes that I could attach it to the case, and use it instead. But it's meant for seatbelts and backpack straps. Not leather belts.

My only other option was to buy a new case, just to get the new holster. I'm not about to do that. So I'm back to customer support, and hoping they get it right this time. In a week or two, I'll either have a new, non-broken, working holster, or I'll be switching to a new case. Permanently.
I bought this case as a replacement for my Otterbox case, after two holsters breaking on me. Holsters, it seems, are a weakness both when it comes to rugged cases and Trident cases in particular. First, the case. It quickly became my favorite, and I have tried a lot of cases. (Otterbox Defender, Ballistic Hard Core case, Griffin Survivor, Speck Toughshell, Casemate Phantom, etc. ) Getting the phone in the case was difficult, because of the difficulty in getting the hard outer shell around the soft silicon inner shell. But that's also what made it one of my favorites. Many cases consist of a hard inner shell around which a soft rubberized outer shell is fitted. It makes for easier assembly, and makes the phone easier to grip. However, if you occasionally slip your phone into your pocket (jacket, coat, pants, etc. ), you're going to have a hard time, because the rubberized shell doesn't slide easily in or out. The hard outer shell on this case solves that problem, while offering the same excellent protection. The soft inner shell even peeks through on the corners - where a dropped phone is likely to impact. I've dropped my phone countless times, and it's never been damaged. In fact, out of the case, it look as new as the day I bought it. (I also liked the metal media stand that came with the case, because it meant I didn't need to use the holster as a stand, as some cases do. More on that later. )

The last time my phone hit the ground was not due to me dropping it. It fell off my belt when the holster broke. Now, I've had holsters break with every case I've used. Maybe it's a failure point with these cases. (Rugged case, flimsy holster. ) Maybe it's me. But in ever other case where I've had a holster break, I was able to replace it without trouble. Usually, I could just buy a replacement holster online, and that was it. That was true for Otterbox, Ballistic, and Griffin. Not so with this one. I've searched and searched, and it doesn't seem that you can buy replacement holsters for this case. I'm not the only one, based on the comments I've read online from people desperately searching for a replacement. If you carry your phone on your belt, a holster is essential to having access to your phone without having to dig it out of a pocket or backpack, etc. If you need a new holster for this case, you don't have many choices. You can contact Trident customer support. Their FAQ says that if you tell them which case you have, for which phone, and give them your address, they will send you another one. I did, and they did. Unfortunately, the replacement holster arrived broken. I ordered the&nbsp;<a data-hook="product-link-linked" class="a-link-normal" href="/Trident-Case-AMS-CLIP-Kraken-AMS-Attachment-Universal-Clip-1-Pack-Retail-Packaging-Black/dp/B0077IQBTC/ref=cm_cr_arp_d_rvw_txt? ie=UTF8">Trident Case AMS-CLIP Kraken AMS Attachment - Universal Clip - 1 Pack - Retail Packaging - Black</a>&nbsp;in hopes that I could attach it to the case, and use it instead. But it's meant for seatbelts and backpack straps. Not leather belts. My only other option was to buy a new case, just to get the new holster. I'm not about to do that. So I'm back to customer support, and hoping they get it right this time. In a week or two, I'll either have a new, non-broken, working holster, or I'll be switching to a new case. Permanently.