I have been using the business product since 2010 and this is the first time that it has let me down.
Received notice from IRS that my 2014 return was not filed.
I have screenshots from TurboTax which shows it as having been submitted on 2/2/2014.
I never received a confirmation email from the product showing the returns acceptance by the IRS, now I know why... the product dropped the ball.
When I go back into the product and check the status of the return it shows ACCEPTED......it's a shame the IRS does not have the same point of view.
Called phone support to make them aware of the issue, estimated hold time 6 minutes, now at 45 minutes and still holding.  Unbelievable.
I LOVED and TRUSTED this product in the past....extremely disappointed this year =...I TRUSTED the product to do it right.
Now I need to resolve with the IRS what should have been a simple process and unbelievably simple return.
I have been using the business product since 2010 and this is the first time that it has let me down. Received notice from IRS that my 2014 return was not filed. I have screenshots from TurboTax which shows it as having been submitted on 2/2/2014. I never received a confirmation email from the product showing the returns acceptance by the IRS, now I know why... the product dropped the ball. When I go back into the product and check the status of the return it shows ACCEPTED.... .. it's a shame the IRS does not have the same point of view. Called phone support to make them aware of the issue, estimated hold time 6 minutes, now at 45 minutes and still holding. Unbelievable. I LOVED and TRUSTED this product in the past.... extremely disappointed this year =... I TRUSTED the product to do it right. Now I need to resolve with the IRS what should have been a simple process and unbelievably simple return.