Purchased the Leapster in November for Christmas last year for my five year old son despite some of the negatives reviews I read.  My son used his Leapster for 4 hours before it shut down and never worked again.  By the time I read the warranty, 2 months later (we moved and took a vacation in that time) it had expired per the manual.  Six months later (I didn't want to just throw it away) and I find out from a friend that there is an extended warranty that they don't tell you about.  Called, shipped my defective unit out at my expense for a replacement.  The replacement lasted only two hours longer before it also died.  Called the company again, but the extend warranty has expired.  Yes, I did everything they asked...new batteries, wiped the battery connections, etc...  Also, my son is VERY good with his toys and I even let him use my laptop and the wii.  Never have we had a problem with any of his toys before.  WILL NEVER BUY ANY LEAPSTER AGAIN.  Now I'm out over $100 or more for the cost of the leapster and all the games we bought for it that he never got to play with.
Purchased the Leapster in November for Christmas last year for my five year old son despite some of the negatives reviews I read. My son used his Leapster for 4 hours before it shut down and never worked again. By the time I read the warranty, 2 months later (we moved and took a vacation in that time) it had expired per the manual. Six months later (I didn't want to just throw it away) and I find out from a friend that there is an extended warranty that they don't tell you about. Called, shipped my defective unit out at my expense for a replacement. The replacement lasted only two hours longer before it also died. Called the company again, but the extend warranty has expired. Yes, I did everything they asked... new batteries, wiped the battery connections, etc... Also, my son is VERY good with his toys and I even let him use my laptop and the wii. Never have we had a problem with any of his toys before. WILL NEVER BUY ANY LEAPSTER AGAIN. Now I'm out over $100 or more for the cost of the leapster and all the games we bought for it that he never got to play with.