The Jawbone bluetooth headset is not really made very well and is a lot worse than people seem to give it credit for. Parts fall off after a short time and it is very cheaply made. It looks metal but really is cheap bendy plastic material.

Further, once you set it up, you can only use it on one ear. Other headsets (like Plantronics ones for example) allow you to swivel the earloop to switch ears if you get tired of using it on one ear. The Jawbone doesn't do this.

While the Jawbone's noise cancellation does seem good that's about all it has going for it because your voice still sounds muffled, soft and digital-like. Further, the Jawbone is too big and bulky to comfortably put it into a pocket to take with you.

But my main complaint is with the Aliph Jawbone company customer service itself-they are absolutely horrible. They advertise on their website that the Jawbone has a 1 year manufacture warranty to the end consumer. But, my Jawbone broke and when I contacted them about getting warranty service on it, they rudely informed me that they only provide warranties on units bought directly from their own website. If I bought from some other retailer, it has ZERO warranty! I'm not sure whether or not this is even legal since I'm not a lawyer, but do believe it reflects very poorly on the company that they don't even stand behind their own products.

I would never recommend buying this headset or any other made by Aliph.
The Jawbone bluetooth headset is not really made very well and is a lot worse than people seem to give it credit for. Parts fall off after a short time and it is very cheaply made. It looks metal but really is cheap bendy plastic material. Further, once you set it up, you can only use it on one ear. Other headsets (like Plantronics ones for example) allow you to swivel the earloop to switch ears if you get tired of using it on one ear. The Jawbone doesn't do this. While the Jawbone's noise cancellation does seem good that's about all it has going for it because your voice still sounds muffled, soft and digital-like. Further, the Jawbone is too big and bulky to comfortably put it into a pocket to take with you. But my main complaint is with the Aliph Jawbone company customer service itself-they are absolutely horrible. They advertise on their website that the Jawbone has a 1 year manufacture warranty to the end consumer. But, my Jawbone broke and when I contacted them about getting warranty service on it, they rudely informed me that they only provide warranties on units bought directly from their own website. If I bought from some other retailer, it has ZERO warranty! I'm not sure whether or not this is even legal since I'm not a lawyer, but do believe it reflects very poorly on the company that they don't even stand behind their own products. I would never recommend buying this headset or any other made by Aliph.