Out of box had finger prints and smudge marks on purple exterior! Interior looked brand new so maybe got a display model or???

Noticed that cardboard box insert was just laying on side of box without function! Purple moka maker was inside plastic sleeve.

Have been an (electric stove) moka stove top coffee maker for many years. Had a smaller Bialetti version which worked perfectly! Followed the usual direction, threw out the first brew, low heat - 4 out of 10 on my stove... hot steam bubbles leaking out of seal!

Espresso grind, not tamped, tight screwed. Try a mix of espresso grind and a courser grind & make sure the seal is real tight BUT not crazy tight... same problem! Try just the courser grind and again zero tamping, no grinds anywhere on the rim. Very clean and dry as following all directions perfectly. Actually reset the seal and every time I clean the thing (water only) and check the valve. Again with the steamy bubbles.

This goes on for about 5 brews including a test of the very small version side by side. Do not know where this one cup is made - box is long gone ... but this 6 cup has a Made in Romania sticker on the bottom of the box.

Amazon is sending out a replacement Purple and say they are going to start an investigation on these things leaking as well as investigate the issues with the one I will be sending back!

Will update if there are more issues with the replacement as these Moka Color High Price Range EVERYTHING should be more than PERFECT!
Out of box had finger prints and smudge marks on purple exterior! Interior looked brand new so maybe got a display model or??? Noticed that cardboard box insert was just laying on side of box without function! Purple moka maker was inside plastic sleeve. Have been an (electric stove) moka stove top coffee maker for many years. Had a smaller Bialetti version which worked perfectly! Followed the usual direction, threw out the first brew, low heat - 4 out of 10 on my stove... hot steam bubbles leaking out of seal! Espresso grind, not tamped, tight screwed. Try a mix of espresso grind and a courser grind & make sure the seal is real tight BUT not crazy tight... same problem! Try just the courser grind and again zero tamping, no grinds anywhere on the rim. Very clean and dry as following all directions perfectly. Actually reset the seal and every time I clean the thing (water only) and check the valve. Again with the steamy bubbles. This goes on for about 5 brews including a test of the very small version side by side. Do not know where this one cup is made - box is long gone... but this 6 cup has a Made in Romania sticker on the bottom of the box. Amazon is sending out a replacement Purple and say they are going to start an investigation on these things leaking as well as investigate the issues with the one I will be sending back! Will update if there are more issues with the replacement as these Moka Color High Price Range EVERYTHING should be more than PERFECT!