This device is too expensive to break down after so little use. I've had it for several years, but I've been away from the shop for quite awhile, so my 1-year warranty period is gone. I doubt that I've even used it a dozen times. And now that I have spare time again, I find that the species button is dead. It's been in it's case and in it's box, so it wasn't from rough treatment. (The species button is how you view/change the specific gravity for different species of wood. When it worked, you had to repeatedly scroll through the specific gravities to set the thing. Ugly.) Wagner's flat-fee for repair is $140 which you pay in advance. (Oh, but they'll notify you if it will cost more). Gee. Let me think about that. Throw good money after bad or buy a really nice pin-style moisture meter for less than the cost of the repair? I'm hoping that a battery-out-reset will return this unit to the default specific gravity of 0.50 and I'll just keep the Wagner around to get a rough idea about moisture content. At least until the on/off button breaks.
This device is too expensive to break down after so little use. I've had it for several years, but I've been away from the shop for quite awhile, so my 1-year warranty period is gone. I doubt that I've even used it a dozen times. And now that I have spare time again, I find that the species button is dead. It's been in it's case and in it's box, so it wasn't from rough treatment. (The species button is how you view/change the specific gravity for different species of wood. When it worked, you had to repeatedly scroll through the specific gravities to set the thing. Ugly. ) Wagner's flat-fee for repair is $140 which you pay in advance. (Oh, but they'll notify you if it will cost more). Gee. Let me think about that. Throw good money after bad or buy a really nice pin-style moisture meter for less than the cost of the repair? I'm hoping that a battery-out-reset will return this unit to the default specific gravity of 0. 50 and I'll just keep the Wagner around to get a rough idea about moisture content. At least until the on/off button breaks.