My poor dog.  Had a PetSafe Bark collar that worked perfectly on my sweet but yappy black lab for years, and it was finally time to replace it.  I bought this one as it looks like a new version and is described to work similarly to the old model.  I put it on my dog Wednesday afternoon before taking him to my sister as we were heading out of town for the long weekend.  My dog was used to a bark collar, so the training process was unnecessary.  When we returned 5 days later, I found my dog's neck to be raw and burned, especially around the area where the contacts primarily touched his skin (and no, I didn't have it on too tight. The collar was snug and you could easily slip two fingers under the collar without causing him discomfort).  My sister said he never barked all weekend, that he stayed curled up on the couch and wouldn't even go outside.  He has longish hair around his neck so she couldn't see the damage it was doing.  It wasn't until I came to pick him up and noticed his odd behavior that we figured it out.  This product shocked him even though he wasn't even moving. The safety feature that is supposed to keep it from continuously shocking the dog clearly does not work.  I will never purchase another PetSafe product ever again.  Not even if they reimburse my vet bills for antibiotics and pain meds.  Very, very disapointed.
My poor dog. Had a PetSafe Bark collar that worked perfectly on my sweet but yappy black lab for years, and it was finally time to replace it. I bought this one as it looks like a new version and is described to work similarly to the old model. I put it on my dog Wednesday afternoon before taking him to my sister as we were heading out of town for the long weekend. My dog was used to a bark collar, so the training process was unnecessary. When we returned 5 days later, I found my dog's neck to be raw and burned, especially around the area where the contacts primarily touched his skin (and no, I didn't have it on too tight. The collar was snug and you could easily slip two fingers under the collar without causing him discomfort). My sister said he never barked all weekend, that he stayed curled up on the couch and wouldn't even go outside. He has longish hair around his neck so she couldn't see the damage it was doing. It wasn't until I came to pick him up and noticed his odd behavior that we figured it out. This product shocked him even though he wasn't even moving. The safety feature that is supposed to keep it from continuously shocking the dog clearly does not work. I will never purchase another PetSafe product ever again. Not even if they reimburse my vet bills for antibiotics and pain meds. Very, very disapointed.