Great article, I am going through something similar. I traveled to Buenos Aires, Argentina in November 2022 from Dallas, TX. On my way back trying to check-in, AA's Agent didn't let me board. I hold a valid TN visa and I also have proof of Covid-19 vaccination, but the agent told me my visa was expired and she couldn't let me check-in. I understand I hold a non very popular kind of visa and it could be tricky but I know all my paperwork was in order. After the denial, the truth is that I was a little scared, I was on the other side of the continent and they were telling me that I couldn't go back. I went to the information kiosk to see what my options were regarding upcoming flights and then went to the airlines to look for the next flight with an available seat. I had to fly from Buenos Aires to Mexico City, and then Mexico City to Dallas, TX. I spent almost 5,000 dollars on those last-minute flights.  If my visa was expired as they say, I would not have been able to do any of the flights I did that same night and the very next day. I contacted AA Customer Relations trying to get my documents checked again, they said they can't do that and that their notes say I had an expired visa and they can only go by their notes, completely disregarding my point. It leaves a great feeling of helplessness, knowing that they are not even willing to listen and consider that maybe it was a mistake.

Great article, I am going through something similar. I traveled to Buenos Aires, Argentina in November 2022 from Dallas, TX. On my way back trying to check-in, AA's Agent didn't let me board. I hold a valid TN visa and I also have proof of Covid-19 vaccination, but the agent told me my visa was expired and she couldn't let me check-in. I understand I hold a non very popular kind of visa and it could be tricky but I know all my paperwork was in order. After the denial, the truth is that I was a little scared, I was on the other side of the continent and they were telling me that I couldn't go back. I went to the information kiosk to see what my options were regarding upcoming flights and then went to the airlines to look for the next flight with an available seat. I had to fly from Buenos Aires to Mexico City, and then Mexico City to Dallas, TX. I spent almost 5,000 dollars on those last-minute flights.  If my visa was expired as they say, I would not have been able to do any of the flights I did that same night and the very next day. I contacted AA Customer Relations trying to get my documents checked again, they said they can't do that and that their notes say I had an expired visa and they can only go by their notes, completely disregarding my point. It leaves a great feeling of helplessness, knowing that they are not even willing to listen and consider that maybe it was a mistake.

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