Same thing happened to me last week in Austin; booked online via Hertz , got confirmation,and I’m a top level member and NO CARS available when I arrived  location. Had to spend $400 for Uber. Customer service didn’t help and this is why I won’t be renting again from Hertz.

Same thing happened to me last week in Austin; booked online via Hertz , got confirmation,and I’m a top level member and NO CARS available when I arrived  location. Had to spend $400 for Uber. Customer service didn’t help and this is why I won’t be renting again from Hertz.

user
yes
assistant