The truth is Southwest chose not to invest in or upgrade their systemsThey bought back stockHanded out large bonusesGave dividends to shareholders They didn’t bother to plan for this even though we have had more and more weather events - they don’t care if customers are stranded.

The truth is Southwest chose not to invest in or upgrade their systemsThey bought back stockHanded out large bonusesGave dividends to shareholders They didn’t bother to plan for this even though we have had more and more weather events - they don’t care if customers are stranded.

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