d ix . ▁ ▁On ▁ 9 ▁September ▁ 1 9 8 6 , ▁the ▁company ' s ▁course ▁division ▁invited ▁represent atives ▁form ▁the ▁largest ▁customers ▁to ▁a ▁dialog ▁with ▁N D ' s ▁top ▁management . ▁While ▁the ▁management ▁at ▁the ▁time ▁believed ▁they ▁had ▁an ▁excellent ▁product , ▁the ▁customers ▁pointed ▁at ▁several ▁weak ness es ▁in ▁the ▁organization ▁and ▁products . ▁In ▁the ▁middle ▁of ▁the ▁meeting , ▁Sk år ▁chose ▁to ▁leave ▁to ▁reach ▁another ▁meeting . ▁A ▁summary ▁was ▁distributed ▁to ▁all ▁employees ▁and ▁soon ▁was ▁creating ▁head lines ▁in ▁the ▁press . ▁The ▁process ▁also ▁created ▁m istr ust ▁and ▁doubt ▁within ▁the ▁organization ▁and ▁within ▁a ▁short ▁time ▁all ▁the ▁employees ▁in ▁the ▁course ▁division ▁had ▁quit . ▁ ▁The ▁software ▁companies ▁Inf olog ic ▁and ▁Data ▁Inform ▁were ▁bought ▁by ▁D N ▁in ▁ 1 9 8 6 , ▁while ▁N D ▁and ▁F j ell anger ▁W ider ø e ▁established ▁the ▁cart ography ▁company ▁P um ate c . ▁The ▁following ▁year , ▁Comput as ▁Complete ▁and ▁Al fa ▁Data ▁were ▁bought ▁and ▁merged ▁with ▁Inf olog ic ▁to ▁create ▁N D ▁Application , ▁which ▁had ▁ 3 5 0 ▁employees . ▁The ▁new ▁subs idi ary ▁was ▁to ▁merge ▁the ▁existing ▁software ▁into ▁a ▁new ▁port folio . ▁While ▁the ▁old ▁companies ▁had ▁sold ▁well ▁because ▁they ▁were ▁tail ored ▁to ▁a ▁particular ▁industry , ▁such ▁as ▁Comput as ▁for ▁the ▁processing ▁industry ▁and ▁Inf olog ic ▁for ▁wh oles al