. ▁ ▁Pro ponents ▁of ▁the ▁Net ▁Prom oter ▁approach ▁claim ▁the ▁score ▁can ▁be ▁used ▁to ▁motiv ate ▁an ▁organization ▁to ▁become ▁more ▁focused ▁on ▁impro ving ▁products ▁and ▁services ▁for ▁consum ers . ▁The ▁Net ▁Prom oter ▁approach ▁has ▁been ▁adopted ▁by ▁several ▁companies , ▁including ▁Australia ▁Post , ▁S iem ens , ▁E . ON , ▁Phili ps , ▁G E , ▁Apple ▁Ret ail , ▁American ▁Express , ▁and ▁Int uit . ▁It ▁has ▁also ▁emer ged ▁as ▁a ▁way ▁to ▁measure ▁loyal ty ▁for ▁online ▁applications , ▁as ▁well ▁as ▁social ▁game ▁products . ▁ ▁Some ▁pro ponents ▁of ▁the ▁Net ▁Prom oter ▁Sc ore ▁also ▁suggest ▁that ▁the ▁same ▁method ology ▁can ▁be ▁used ▁to ▁measure , ▁evaluate ▁and ▁manage ▁employee ▁loyal ty . ▁They ▁claim ▁that ▁collect ing ▁the ▁feedback ▁from ▁employees ▁in ▁a ▁manner ▁similar ▁to ▁Net ▁Prom oter ▁customer ▁feedback ▁can ▁provide ▁companies ▁a ▁way ▁to ▁maintain ▁focus ▁on ▁their ▁culture . ▁What ▁is ▁sometimes ▁called ▁the ▁" employee ▁Net ▁Prom oter ▁Sc ore " ▁or ▁e N PS ▁has ▁been ▁compared ▁to ▁other ▁employee ▁satisfaction ▁metrics ▁and ▁some ▁companies ▁have ▁claimed ▁that ▁it ▁correl ates ▁well ▁with ▁those ▁other ▁metrics . ▁ ▁For ▁some ▁indust ries , ▁not ably ▁software ▁and ▁services , ▁it ▁has ▁been ▁shown ▁that ▁Det ract ors ▁tend ▁to ▁remain ▁with ▁a ▁company ▁and ▁Pass ives ▁leave . ▁This ▁appears ▁to ▁be ▁the ▁case ▁where ▁switching ▁bar riers ▁are ▁relatively ▁high . ▁ ▁In ▁the ▁face ▁of ▁critic isms