▁providing ▁clar ity ▁as ▁to ▁the ▁expected ▁behavior ▁of ▁all ▁employees ▁and ▁the ▁development ▁of ▁a ▁high ▁performance ▁culture ▁are ▁important ▁aspects ▁of ▁the ▁CH RO ▁role . ▁ ▁When ▁an ▁employee ’ s ▁behavior ▁is ▁incons istent ▁with ▁the ▁values ▁of ▁the ▁company , ▁the ▁human ▁resources ▁function ▁is ▁responsible ▁for ▁ens uring ▁that ▁such ▁situations ▁are ▁de alt ▁with ▁fairly . ▁ ▁The ▁H R ▁function ▁also ▁helps ▁the ▁organization ▁establish ▁and ▁maintain ▁high ▁levels ▁of ▁employee ▁eng agement ▁and ▁commit ment . ▁ ▁In cre asing ly , ▁companies ▁are ▁re lying ▁on ▁external ▁partners , ▁joint - vent ures , ▁as ▁well ▁as ▁merged ▁and ▁acquired ▁companies ▁as ▁sources ▁of ▁innov ation , ▁capabilities ▁and ▁growth . ▁ ▁Est ab lish ing ▁a ▁culture ▁that ▁is ▁support ive ▁of ▁such ▁external ▁partners hips ▁is ▁an ▁area ▁where ▁the ▁H R ▁function ▁plays ▁an ▁important ▁role . ▁ ▁Sum mar izing ▁the ▁find ings ▁of ▁a ▁recent ▁study ▁of ▁H R ▁leaders , ▁R andy ▁Mac Donald , ▁former ▁CH RO ▁for ▁IBM , ▁indicated ▁that ▁the ▁three ▁key ▁work force ▁g aps ▁CH RO s ▁c ite ▁as ▁the ▁biggest ▁opportun ities ▁for ▁H R ▁are : ▁ ▁Cult iv ating ▁cre ative ▁leaders ▁who ▁can ▁more ▁n imb ly ▁lead ▁in ▁complex , ▁global ▁environments ▁ ▁M obil izing ▁for ▁greater ▁speed ▁and ▁flex ibility ▁producing ▁significantly ▁greater ▁cap ability ▁to ▁adjust ▁underlying ▁costs ▁and ▁faster ▁ways ▁to ▁allocate ▁talent ▁ ▁Capital izing ▁on ▁collect ive ▁intelligence ▁through