▁in ▁ 2 0 1 6 ▁by ▁the ▁Dutch ▁Ministry ▁of ▁Security ▁and ▁Justice , ▁law y ers ▁who ▁provided ▁services ▁through ▁legal ▁protection ▁ins ur ers ▁scored ▁highest ▁in ▁regard ▁of ▁the ▁perce ived ▁quality ▁of ▁services ▁as ▁well ▁as ▁on ▁the ▁basis ▁of ▁a ▁peer ▁review . ▁ ▁South ▁Africa ▁In ▁South ▁Africa , ▁legal ▁ins urance ▁is ▁primarily ▁sold ▁directly ▁to ▁consum ers ▁without ▁no ▁inter medi aries . ▁Leg al ▁ins ur ers ▁resolve ▁approximately ▁eight y ▁percent ▁of ▁cases ▁through ▁in - house ▁legal ▁coun sel ors . ▁ ▁United ▁Kingdom ▁In ▁the ▁United ▁Kingdom , ▁legal ▁protection ▁ins urance ▁is ▁primarily ▁market ed ▁directly ▁to ▁the ▁end ▁user ▁without ▁an ▁inter medi ary . ▁The ▁focus ▁is ▁on ▁prevent ive ▁dispute ▁resolution ▁via ▁in - house ▁law y ers . ▁ 8 0 % ▁of ▁issues ▁are ▁resolved ▁in - house . ▁In ▁its ▁report ▁of ▁November ▁ 2 0 1 7 ‘ The ▁Law ▁and ▁Pract ical ities ▁of ▁Before - The - Event ▁( B TE ) ▁In sur ance ▁– ▁An ▁Information ▁Study ’ ▁the ▁UK ▁Civil ▁Justice ▁Council ▁con cludes ▁that ▁legal ▁protection ▁ins urance ▁offers ▁many ▁people ▁access ▁to ▁significant ▁legal ▁assistance . ▁To ▁this ▁end , ▁L PI ' s ▁legal ▁hel pl ines ▁are ▁filling ▁a ▁real ▁gap ▁in ▁the ▁market place ▁and ▁in ▁this ▁regard ▁ins ur ers ▁consider ably ▁improve ▁access ▁to ▁justice ▁in ▁the ▁current ▁landscape . ▁The ▁report ▁also ▁sees ▁a ▁general ▁lack ▁of ▁aw aren