▁these ▁issues ▁were ▁never ▁with ▁the ▁ 1 1 1 ▁service ▁itself , ▁and ▁did ▁not ▁impact ▁fire ▁or ▁amb ul ance ▁services . ▁The ▁problems ▁were ▁restricted ▁sole ly ▁to ▁the ▁Police ▁Communic ations ▁Cent res . ▁ ▁Contact ing ▁ 1 1 1 ▁ 1 1 1 ▁can ▁be ▁d ial led ▁from ▁all ▁ph ones ▁connected ▁to ▁a ▁network ▁including ▁pay ph ones , ▁even ▁without ▁money ▁or ▁credit . ▁The ▁call ▁is ▁free ▁from ▁mobile ▁ph ones ▁but ▁a ▁sim ▁card ▁needs ▁to ▁be ▁in ▁the ▁phone . ▁The ▁sim ▁card ▁does ▁not ▁have ▁to ▁have ▁credit ▁or ▁be ▁activ ated . ▁New ▁Zealand ers ▁who ▁are ▁de af , ▁hearing ▁or ▁speech ▁imp a ired ▁can ▁register ▁to ▁enable ▁a ▁text ▁ 1 1 1 ▁service . ▁▁▁ ▁Mobile ▁networks ▁will ▁treat ▁a ▁ 1 1 1 ▁call ▁as ▁the ▁highest ▁priority , ▁dis connect ing ▁another ▁call ▁if ▁necessary ▁to ▁allow ▁it ▁to ▁go ▁through . ▁If ▁the ▁mobile ▁network ▁your ▁phone ▁is ▁connected ▁to ▁has ▁limited ▁or ▁no ▁coverage ▁where ▁you ' re ▁calling ▁from , ▁an ▁attempt ▁will ▁automatically ▁be ▁made ▁to ▁access ▁another ▁mobile ▁network ▁to ▁ensure ▁the ▁call ▁is ▁connected . ▁ ▁Upon ▁di alling ▁ 1 1 1 , ▁the ▁caller ▁will ▁first ▁hear ▁a ▁recorded ▁message : ▁" You ▁have ▁dia led ▁ 1 1 1 ▁emer gency ; ▁your ▁call ▁is ▁being ▁connected ." ▁This ▁message ▁was ▁added ▁in ▁ 2 0 0 8 ▁to ▁allow ▁people ▁who ▁have ▁accident