ally ▁d ial led ▁ 1 1 1 ▁to ▁hang ▁up ▁straight ▁away . ▁The ▁Spark ▁operator ▁will ▁then ▁answer : ▁" 1 1 1 ▁emer gency , ▁do ▁you ▁require ▁fire , ▁amb ul ance ▁or ▁police ? ". ▁The ▁operator ▁will ▁then ▁connect ▁the ▁caller ▁to ▁the ▁required ▁service : ▁" Connect ing ▁you ▁to ▁[ service ] ▁now , ▁please ▁stay ▁on ▁the ▁line ▁with ▁me ." ▁The ▁Spark ▁operator ▁will ▁remain ▁connected ▁with ▁the ▁caller ▁until ▁the ▁specific ▁service ' s ▁communic ations ▁centre ▁has ▁answered , ▁and ▁two ▁way ▁communication ▁has ▁been ▁confirmed . ▁ ▁Emer gency ▁calls ▁for ▁some ▁other ▁services ▁also ▁use ▁ 1 1 1 , ▁but ▁are ▁still ▁connected ▁to ▁one ▁of ▁the ▁three ▁services . ▁For ▁example , ▁search ▁and ▁rescue ▁or ▁civil ▁defence ▁emer gen cies ▁are ▁connected ▁to ▁police . ▁Gas ▁le aks ▁and ▁ha z ard ous ▁subst ance ▁emer gen cies ▁are ▁connected ▁to ▁the ▁fire ▁service . ▁ ▁In ▁the ▁interest ▁of ▁international ▁compatibility , ▁calls ▁to ▁foreign ▁emer gency ▁numbers ▁( 1 1 2 , ▁ 9 1 1 , ▁ 9 9 9 ▁etc .), ▁will ▁be ▁automatically ▁di vert ed ▁to ▁ 1 1 1 . ▁On ▁average , ▁ 4 8 % ▁of ▁calls ▁to ▁ 1 1 1 ▁are ▁non - gen u ine . ▁Over ▁time , ▁several ▁measures ▁have ▁been ▁introduced ▁to ▁attempt ▁to ▁reduce ▁the ▁number ▁of ▁non - gen u ine ▁calls , ▁such ▁as ▁the ▁recorded ▁message ▁played