iet o ▁services ▁for ▁Ap ote ket ▁e - pres cri ptions ▁and ▁S B AB ▁were ▁recovered ▁and ▁oper ational ▁again . ▁By ▁ 1 3 ▁December , ▁virt ually ▁all ▁services ▁were ▁back ▁to ▁normal ▁operations . ▁Conf ident ial ity ▁agre ements ▁with ▁customers ▁prevent ed ▁T iet o ▁from ▁reve aling ▁exactly ▁who ▁was ▁affected ▁by ▁this ▁incident . ▁On ▁ 2 2 ▁February ▁ 2 0 1 2 , ▁the ▁Swedish ▁Civil ▁Cont ingen cies ▁Agency ▁published ▁the ▁report ▁on ▁Ref lections ▁on ▁community ▁safety ▁and ▁prepared ness ▁for ▁serious ▁IT ▁inc idents ▁In ▁March ▁ 2 0 1 2 , ▁T iet o ▁released ▁a ▁report ▁investig ating ▁the ▁incident . ▁ ▁Form er ▁International ▁Oper ations ▁ ▁T iet o ▁Global ▁O y ▁( Ph ili pp ine ▁Branch ) ▁▁ ▁An ▁award - win ning ▁former ▁Tele com ▁R & D ▁for ▁T iet o ▁ ▁but ▁was ▁unfortunately ▁closed ▁due ▁to ▁the ▁l one ▁client ' s ▁decision ▁to ▁ins ource ▁the ▁project . ▁ ▁References ▁ ▁External ▁links ▁▁ ▁Category : Comp an ies ▁based ▁in ▁Esp oo ▁Category : Comp an ies ▁based ▁in ▁Hels ink i ▁Category : Comp an ies ▁listed ▁on ▁the ▁Hels ink i ▁Stock ▁Exchange ▁Category : So ftware ▁companies ▁of ▁Finland ▁Category : Information ▁technology ▁consult ing ▁fir ms ▁of ▁European ▁countries ▁Category : I CT ▁service ▁prov iders ▁Category : So ftware ▁companies ▁established ▁in ▁ 1 9 6 8 ▁Category : F inn ish