. 8 , ▁ 1 5 . 2 , ▁and ▁ 9 . 7 ▁compla ints ▁per ▁ 1 0 0 , 0 0 0 ▁vehicles ▁in ▁those ▁years . ▁According ▁to ▁N PR ' s ▁analysis ▁of ▁the ▁N HT SA ▁database , ▁J agu ar , ▁Vol vo , ▁and ▁H onda ▁also ▁had ▁high ▁compla ints ▁depending ▁on ▁year . ▁ ▁In ▁February ▁ 2 0 1 0 , ▁Edmund s . com ▁released ▁its ▁find ings ▁on ▁a ▁review ▁of ▁all ▁N HT SA ▁compla ints ▁from ▁ 2 0 0 1 ▁to ▁the ▁present ▁day , ▁conducted ▁in ▁light ▁of ▁the ▁Toy ota ▁recall ▁crisis . ▁ ▁The ▁review ▁found ▁that ▁ ▁despite ▁the ▁recall , ▁during ▁the ▁previous ▁de cade ▁Toy ota ▁ranked ▁ 1 7 th ▁among ▁the ▁ 2 0 ▁major ▁car ▁makes ▁in ▁number ▁of ▁compla ints ▁per ▁vehicles ▁sold , ▁with ▁a ▁lower ▁rate ▁of ▁customer ▁compla ints ▁from ▁its ▁U . S . ▁customers ▁than ▁the ▁Detroit ▁Big ▁Three , ▁along ▁with ▁H onda , ▁Sub aru , ▁Hy und ai , ▁N iss an , ▁Is uz u , ▁Su zu ki , ▁Maz da , ▁M its ub ishi , ▁Vol vo , ▁Volks wagen , ▁and ▁B MW . ▁Edmund s . com ▁also ▁noted ▁that ▁any ▁individual ▁can ▁file ▁a ▁N HT SA ▁compla int ▁without ▁providing ▁a ▁Ve h icle ▁Ident ification ▁Number ▁( V IN ), ▁which ▁can ▁lead ▁to ▁mis leading ▁statistics ▁as ▁" not