▁in ▁the ▁social ▁d ile m ma ▁literature ▁is ▁that ▁co operation ▁increases ▁when ▁people ▁are ▁given ▁a ▁chance ▁to ▁talk ▁to ▁each ▁other . ▁It ▁has ▁been ▁quite ▁a ▁challenge ▁to ▁explain ▁this ▁effect . ▁One ▁motiv ational ▁reason ▁is ▁that ▁communication ▁rein for ces ▁a ▁sense ▁of ▁group ▁identity . ▁ ▁However , ▁there ▁may ▁be ▁strateg ic ▁consider ations ▁as ▁well . ▁First , ▁communication ▁gives ▁group ▁members ▁a ▁chance ▁to ▁make ▁promises ▁and ▁explicit ▁commit ments ▁about ▁what ▁they ▁will ▁do . ▁It ▁is ▁not ▁clear ▁if ▁many ▁people ▁stick ▁to ▁their ▁promises ▁to ▁co oper ate . ▁Similarly , ▁through ▁communication ▁people ▁are ▁able ▁to ▁gather ▁information ▁about ▁what ▁others ▁do . ▁On ▁the ▁other ▁hand , ▁this ▁information ▁might ▁produce ▁ambigu ous ▁results ; ▁an ▁aw aren ess ▁of ▁other ▁people ' s ▁willing ness ▁to ▁co oper ate ▁may ▁cause ▁a ▁tempt ation ▁to ▁take ▁advantage ▁of ▁them . ▁ ▁Social ▁d ile m ma ▁theory ▁was ▁applied ▁to ▁study ▁social ▁media ▁communication ▁and ▁knowledge ▁sharing ▁in ▁organizations . ▁Organ iz ational ▁knowledge ▁can ▁be ▁considered ▁a ▁public ▁good ▁where ▁motiv ation ▁to ▁contribute ▁is ▁key . ▁Both ▁intr insic ▁and ▁extr insic ▁motiv ation ▁are ▁important ▁at ▁individual ▁level ▁and ▁can ▁be ▁addressed ▁through ▁manager ial ▁inter vent ions . ▁ ▁Str ateg ic ▁solutions ▁A ▁second ▁category ▁of ▁solutions ▁are ▁primarily ▁strateg ic . ▁In ▁repeated ▁interactions ▁co operation ▁might ▁emer ge ▁when ▁people ▁adopt ▁a ▁Tit ▁for ▁t at ▁strategy ▁( T FT