▁impact ▁to ▁" support ▁robust ▁usage ", ▁and ▁that ▁customers ▁would ▁not ▁be ▁li able ▁for ▁the ▁actions ▁of ▁other ▁users , ▁as ▁ab users ▁can ▁be ▁trac ed ▁by ▁means ▁of ▁the ▁X fin ity ▁account ▁they ▁used ▁to ▁sign ▁into ▁the ▁network . ▁The ▁law suit ▁was ▁taken ▁to ▁arbitr ation . ▁ ▁In ▁the ▁w ake ▁of ▁H urr icane ▁Ir ma , ▁all ▁X fin ity ▁Wi Fi ▁hot sp ots ▁in ▁Florida ▁were ▁opened ▁to ▁non - Com cast ▁subscri bers . ▁ ▁Data ▁cap ▁Initial ly , ▁Com cast ▁had ▁a ▁policy ▁of ▁termin ating ▁broad band ▁customers ▁who ▁use ▁" ex cess ive ▁band width ", ▁a ▁term ▁the ▁company ▁refused ▁to ▁define ▁in ▁its ▁terms ▁of ▁service , ▁which ▁once ▁said ▁only ▁that ▁a ▁customer ' s ▁use ▁should ▁not ▁" re present ▁( in ▁the ▁sole ▁judgment ▁of ▁Com cast ) ▁an ▁over ly ▁large ▁bur den ▁on ▁the ▁network ". ▁Company ▁responses ▁to ▁press ▁in qui ries ▁suggested ▁a ▁limit ▁of ▁several ▁hundred ▁gig aby tes ▁per ▁month . ▁In ▁September ▁ 2 0 0 7 , ▁Com cast ▁sp okes man ▁Charlie ▁Douglas ▁said ▁the ▁company ▁defined ▁" ex cess ive ▁use " ▁as ▁the ▁equivalent ▁of ▁ 3 0 , 0 0 0 ▁songs , ▁ 2 5 0 , 0 0 0 ▁pictures ▁or ▁ 1 3 ▁million ▁emails ▁in ▁a ▁month . ▁ ▁Com cast ▁introduced ▁a ▁ 2 5 0   GB ▁month ly ▁band width ▁cap ▁to