▁oper ates ▁from ▁ 9 - 2 4 ▁all ▁days ▁of ▁the ▁week . ▁The ▁coun s ell ors ▁are ▁volunte ers ▁and ▁go ▁through ▁training . ▁The ▁hel pl ine ▁is ▁to ll - free ▁and ▁supported ▁by ▁Pal T el . ▁The ▁Hel pl ine ▁offers ▁coun s elling ▁by ▁phone , ▁chat , ▁e - mail ▁and ▁face - to - face . ▁ ▁Edu c ational ▁programs ▁S awa ▁arr anges ▁various ▁work sh ops ▁which ▁last s ▁from ▁ 1 – 3 ▁months . ▁ ▁The ▁work sh ops ▁focus ▁on ▁violence ▁and ▁har ass ment ▁and ▁uses ▁dialog ue ▁as ▁the ▁primary ▁approach . ▁Some ▁work sh ops ▁include ▁sport ▁sessions ▁in ▁order ▁to ▁raise ▁physical ▁aw aren ess . ▁ ▁S awa ▁targets ▁children ▁through ▁specific ▁work sh ops . ▁These ▁work sh ops ▁consists ▁of ▁pu ppets ▁shows ▁and ▁discussion . ▁The ▁pu ppet ▁shows ▁are ▁used ▁as ▁an ▁indirect ▁way ▁of ▁target ing ▁problems ▁such ▁as ▁sexual ▁ab use ▁to ▁children . ▁ ▁S awa ▁also ▁trains ▁profession als ▁such ▁as ▁police ▁officers , ▁pro sec utors , ▁medical ▁staff ▁and ▁the ▁family ▁protection ▁unit ▁of ▁the ▁Palest in ian ▁Police . ▁They ' re ▁trained ▁on ▁how ▁to ▁deal ▁with ▁vict ims ▁of ▁violence , ▁how ▁to ▁deal ▁with ▁the ▁perpet r ator ▁and ▁inter vention ▁plans . ▁ ▁Publications ▁ ▁S awa ▁Organ ization ▁( 2 0 1 4 ), ▁A ID S ▁ 2 0 1 4 ▁ ▁K hs he