▁in ▁the ▁introduction , ▁has ▁relations ▁with ▁almost ▁all ▁other ▁IT IL - process es . ▁These ▁processes ▁are : ▁▁ ▁IT ▁Customer ▁Rel ations hip ▁Management ▁▁ ▁Service ▁Level ▁Management ▁ ▁Av ail ability ▁Management ▁ ▁Cap acity ▁Management ▁ ▁IT ▁Service ▁Cont inu ity ▁Management ▁ ▁Configuration ▁Management ▁ ▁Release ▁Management ▁ ▁Inc ident ▁Management ▁& ▁Service ▁Des k ▁ ▁Problem ▁Management ▁ ▁Change ▁Management ▁( IT SM ) ▁ ▁Within ▁these ▁processes ▁activities ▁concerning ▁security ▁are ▁required . ▁The ▁concerning ▁process ▁and ▁its ▁process ▁manager ▁are ▁responsible ▁for ▁these ▁activities . ▁However , ▁Security ▁Management ▁gives ▁indic ations ▁to ▁the ▁concerning ▁process ▁on ▁how ▁to ▁structure ▁these ▁activities . ▁ ▁Example : ▁internal ▁e - mail ▁policies ▁▁ ▁In ternal ▁e - mail ▁is ▁subject ▁to ▁multiple ▁security ▁ris ks , ▁requiring ▁corresponding ▁security ▁plan ▁and ▁policies . ▁In ▁this ▁example ▁the ▁IT IL ▁security ▁Management ▁approach ▁is ▁used ▁to ▁implement ▁e - mail ▁policies . ▁ ▁The ▁Security ▁management ▁team ▁is ▁formed ▁and ▁process ▁gu idel ines ▁are ▁form ulated ▁and ▁communic ated ▁to ▁all ▁employees ▁and ▁prov iders . ▁These ▁actions ▁are ▁carried ▁out ▁in ▁the ▁Control ▁phase . ▁ ▁In ▁the ▁subsequent ▁Pl anning ▁phase , ▁policies ▁are ▁form ulated . ▁Pol ic ies ▁specific ▁to ▁e - mail ▁security ▁are ▁form ulated ▁and ▁added ▁to ▁service ▁level ▁agre ements . ▁At ▁the ▁end ▁of ▁this ▁phase ▁the ▁entire ▁plan ▁is ▁ready ▁to ▁be ▁implemented . ▁ ▁Im plementation ▁is ▁done ▁according ▁to ▁the ▁plan . ▁