0 1 1 ▁S awa ▁went ▁through ▁large ▁techn ological ▁progress . ▁They ▁added ▁an ▁IP - phone ▁system , ▁which ▁allowed ▁the ▁organization ▁to ▁receive ▁and ▁document ▁more ▁calls . ▁It ▁also ▁allowed ▁the ▁development ▁of ▁an ▁electronic ▁database , ▁the ▁Call er ▁Information ▁Database . ▁The ▁Call er ▁Information ▁Database ▁featured ▁a ▁statistical ▁report ▁function ▁that ▁could ▁be ▁used ▁finding ▁and ▁target ing ▁new ▁problems ▁in ▁society . ▁S awa ▁won ▁the ▁Arab ▁G ulf ▁Fund ▁for ▁UN ▁Development ▁in ▁ 2 0 1 0 ▁for ▁its ▁techn ological ▁progress . ▁ ▁In ▁ 2 0 1 0 ▁the ▁training ▁program ▁was ▁extended ▁from ▁ 8 0 ▁hours ▁to ▁ 1 1 0 ▁hours . ▁The ▁additional ▁ 3 0 ▁hours ▁of ▁training ▁consisted ▁of ▁practical ▁training , ▁listening ▁to ▁other ▁coun s ell ors , ▁discuss ing ▁the ▁various ▁approaches ▁to ▁calls . ▁ ▁In ▁ 2 0 1 4 ▁S awa ' s ▁facilities ▁where ▁renov ated ▁and ▁S awa ▁installed ▁a ▁solar ▁power ▁system ▁and ▁a ▁generator , ▁allowing ▁the ▁organization ▁to ▁run ▁the ▁hel pl ine ▁in ▁situations ▁of ▁power ▁cut s . ▁ ▁Program s ▁The ▁main ▁focus ▁of ▁S awa ▁Organ ization ▁is ▁to ▁combat ▁violence ▁against ▁women ▁and ▁children , ▁as ▁stated ▁on ▁their ▁home page . ▁Besides , ▁the ▁organization ▁runs ▁various ▁programs ▁to ▁combat ▁other ▁issues ▁in ▁the ▁Palest in ian ▁society . ▁ ▁Hel pl ine ▁The ▁Hel pl ine ▁is ▁the ▁core ▁of ▁S awa ' s ▁work . ▁It