▁that ▁information ▁prov iders ▁go ▁through ▁in ▁dec iding ▁what , ▁if ▁any , ▁information ▁to ▁provide . ▁ ▁T M IM ’ s ▁three - phase ▁process ▁consists ▁of ▁the ▁interpretation , ▁evaluation , ▁and ▁decision ▁stages ▁and ▁the ▁two - stage ▁process ▁is ▁broken ▁down ▁by ▁exam ining ▁the ▁role ▁of ▁the ▁information ▁see ker ▁and ▁information ▁provider . ▁ ▁Ph ases ▁ ▁Process ▁for ▁the ▁Information ▁Se ek er ▁▁ ▁Inter pret ation ▁Ph ase ▁ ▁The ▁first ▁phase ▁involves ▁an ▁assess ment ▁of ▁uncertainty . ▁According ▁to ▁T M IM , ▁individuals ▁experience ▁uncertainty ▁when ▁they ▁feel ▁that ▁they ▁cannot ▁predict ▁what ▁will ▁happen ▁with ▁a ▁particular ▁issue ▁or ▁in ▁a ▁given ▁situation . ▁The ▁difference ▁between ▁the ▁amount ▁of ▁uncertainty ▁a ▁person ▁has ▁and ▁the ▁amount ▁of ▁uncertainty ▁he ▁or ▁she ▁des ires ▁to ▁have ▁about ▁this ▁issue ▁is ▁referred ▁to ▁as ▁uncertainty ▁dis cre p ancy . ▁It ▁serves ▁as ▁the ▁motiv ation ▁factor ▁for ▁the ▁information ▁seeking ▁process . ▁ ▁T M IM ▁originally ▁proposed ▁that ▁uncertainty ▁dis cre p ancy ▁caused ▁anx iety ▁due ▁to ▁a ▁persons ’ ▁need ▁for ▁a ▁balance ▁between ▁their ▁desired ▁and ▁actual ▁states ▁of ▁uncertainty . ▁The ▁re vised ▁version , ▁however , ▁propos es ▁that ▁the ▁dis cre p ancy ▁can ▁create ▁emot ions ▁other ▁than ▁anx iety , ▁including ▁shame , ▁gu ilt ▁or ▁anger , ▁among ▁others . ▁Nevertheless , ▁the ▁em otion ▁felt ▁influ ences , ▁and ▁is ▁followed ▁by , ▁an ▁evaluation . ▁ ▁E