▁▁▁ ▁Mark eting ▁ ▁Brand ▁Management ▁ ▁Customer / public ▁relations ▁ ▁Method s ▁of ▁business ▁communication ▁▁▁ ▁Web - based ▁communication ; ▁ ▁Video ▁confer encing : ▁allows ▁people ▁in ▁different ▁locations ▁to ▁hold ▁interactive ▁meet ings ; ▁ ▁Re ports : ▁important ▁in ▁document ing ▁the ▁activities ▁of ▁any ▁department ; ▁ ▁Pres ent ations : ▁popular ▁method ▁of ▁communication ▁in ▁all ▁types ▁of ▁organizations , ▁usually ▁involving ▁audi ovis ual ▁material , ▁like ▁copies ▁of ▁reports , ▁or ▁material ▁prepared ▁in ▁Microsoft ▁Power Point ▁or ▁Ad obe ▁Flash ; ▁ ▁Tele phone ▁meet ings : ▁which ▁allow ▁for ▁long ▁distance ▁speech ; ▁ ▁Forum ▁bo ards : ▁which ▁allow ▁people ▁to ▁instantly ▁post ▁information ▁at ▁a ▁central ized ▁location ; ▁ ▁Face - to - face ▁meet ings : ▁ ▁which ▁are ▁personal ▁and ▁should ▁have ▁a ▁written ▁follow up ; ▁ ▁S ugg estion ▁box : ▁primarily ▁for ▁up ward ▁communication , ▁because ▁some ▁people ▁may ▁hes itate ▁to ▁communicate ▁with ▁management ▁directly , ▁so ▁they ▁can ▁give ▁suggestions ▁by ▁draft ing ▁one ▁and ▁putting ▁it ▁in ▁the ▁suggestion ▁box . ▁ ▁Let ters ; ▁ ▁Mem os : ▁letters ▁to ▁members ▁of ▁a ▁company ▁or ▁organization ; ▁ ▁D irection al ▁business ▁communication ▁▁▁ ▁Top - down ▁communication ▁ ▁Communic ation ▁within ▁the ▁business ▁that ▁is ▁passed ▁down ▁from ▁the ▁top ▁of ▁the ▁business ▁hierarchy ▁to ▁the ▁bottom , ▁the ▁amount ▁of ▁information ▁passed ▁from ▁one ▁level ▁to ▁another ▁re lies ▁on ▁a ▁" need ▁to ▁know "