Just reflashed firmware with V1.6, "Your device firmware has updated successfully" was displayed after flashing, but windows now does not recognize it, and issues a "USB malfunction error" message, so it looks like the flash went bad :(, how do I manually load the firmware image please?
Unfortunately, if the device does not boot after being reflashed, you will need to send it back to us to have it done here.
Please email support@opalkelly.com to arrange the details.