Chicjoy does not accept returns or exchanges. Due to the high value and fragile nature of our items, all sales are final.
All items sold by Chicjoy are either purchased directly by our buyers from the store or authenticated by the world's leading Hermes authenticators prior to listing. We maintain all merchandise in temperature and humidity controlled areas with the least amount of handling possible. Prior to shipping, all items are once again inspected carefully for condition. All packing is done under video surveillance, and all items are shipped with unique tamper-evident security tags. Therefore, we can confidently guarantee that all items are authentic and properly described.
It is our core mission to deliver authentic ultra luxury merchandise in the condition described while ensuring the most seamless and pleasant luxury shopping experience for our customers.