If so, how do you reward your best customers and ensure you stand out from the competition?
One way you could do that is by sending a surprise package in the post. Chocolates, a special gift or even branded promotional merchandise can be an effective way to show your appreciation and stay at the forefront of your customers' mind.
A courier service will enable you to send an item to a customer just about anywhere in the world. What's more, with a range of delivery specifications to choose from, you can pick a service that best suits your budget and your requirements. For example, perhaps you want to send a thank you to someone who's exceeded your expectations. With a courier service, provided you've met the collection cut-off time, that item could be with your customer the very next day.
And if it's more urgent, there's also the option of a Sameday courier service to explore.
If you're sending out a large number of thank you gifts, price may be more important than speed of service, in which case a 48-hour service will probably be a better match.
A further bonus you get when you send a parcel via a courier is the ability to track online. Instead of phoning your customer to confirm receipt, simply enter your unique barcode number online and you'll be able to see what time your parcel was delivered and in some cases, even who signed for it.
It's always fun getting a parcel to your door. So how could you use a courier service to help make your customers' day? It's something to think about.
Are you making these courier service mistakes?