Listening Skills is one of the most essential skills needed by all of us. Unfortunately, we all love only to talk and hate listening.
But, developing this vital skill can help us in our society, profession or even in our domestic field. So, why not practice it and change our life?
4. Two EarsTwo Ears • Nature has given us one tongue, but two ears, so that we may hear from others twice as much as we speak.
11. What is Listening?What is Listening? • What is the opposit word of Talking? Listening In many cases it is not. It is waiting to talk !
12. What Is Listening?What Is Listening? • Listening is not just about being quiet while someone else is speaking. * "Listening is the process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages • Listening is an active process.
15. Why Listening is Important?Why Listening is Important? • To avoid communication errors. • Helps to learn something new. • It is the key to success.
16. Fallacies about ListeningFallacies about Listening • Listening is not my problem. • Listening and hearing are same. • Smarter people are better listeners. • Good readers are good listeners. • Listening improves with age or experience.
27. How to be an EffectiveHow to be an Effective Listener?Listener? • What you think about Listening? • Understand the • complexities of listening. • Prepare to listen. • Adjust to the sitiuation. • Focus on key-points.
29. How to be an EffectiveHow to be an Effective Listener?Listener? • What you do about listening? • Face speaker. • Maintain eye contact. • Remove the internal & external distractions. • Listen with open mind • Respond to speaker. .
30. Benefits of Effective ListeningBenefits of Effective Listening • Enhances productivity • Improves relations • Avoids conflicts • Improves understanding • Improves negotiation skills • Adds to your Image & Personality • Helps You to stand out. • You will be appreciated.
32. The Ten CommandmentsThe Ten Commandments • 1. Stop Talking. • 2. Put the Talker at ease. • 3. Show him that you want to Listen. • 4. Remove Distractions. • 5. Empathize with him. • 6. Be Patient • 7. Hold your temper.
33. The Ten CommandmentsThe Ten Commandments • 8. Go easy on Arguments & Criticism • 9. Ask questions. • 10. When in doubt, ask for clarification.
41. At the endAt the end Please feel free to send your valuable feed-back and suggestions to me at the following address: nandapalit @yahoo.co.in or through face book.