By creating an account with us, signing up to a newsletter, filling out a contact form, or otherwise engaging with us, you consent to us collecting, processing, and using your personal information in accordance with this Policy.
You may withdraw your consent at any time by contacting us at support@refueler.com.au.
Personal information is information or an opinion of an individual whose identity is apparent or can be reasonably ascertained. As part of our business, we may collect personal information from you.
by otherwise having some form of contact with a person, such as by personal contact, mail, telephone, email, video teleconferencing, Internet or other forms of telecommunication.
usage data and logs, which may include information such as your Internet Protocol (IP) address, browser type, browser version, clickstream data, the pages of our Services that you visit, the features and functions of our Services you use, activities or actions you do while using our Services, the time and date of your visit to our Services, the time spent on any pages of our Services, and other log related information relating to your use of our Services.
enabling us to forward to you other information or material which we believe may be of interest to you, or which you have indicated you may be interested in receiving.
We automatically gather information to monitor the use of our Services and our other products and services. Most of the data we collect is aggregated, and such aggregated information is effectively anonymous to us.
if you would reasonably expect that your personal information would be passed to the person to whom the personal information is disclosed.
Certain services we provide and features on our Services are open to any other Services user to view, such as our blog (if any), community forum (if any) and certain aspects of your personal user profile (if any). Any information you create or post in these locations may be available and accessible to other users of the Services.
Our Services may also enable you to upload, post, transmit, display, perform or distribute content, information or other data, which may include your personal information. Any information that you choose to disclose by means of such features becomes public information.
We may operate one of more forums, groups, chat rooms, or other services and facilities which are hosted on third party social media services and websites, including but not limited to, Facebook, Twitter, Instagram, Telegram, Slack, Flock, Reddit and LinkedIn.
Your use of, and participation in, such services and facilities is subject always to the terms of service, acceptable use policies, privacy policies, and other terms and conditions adopted by those third party social media services and websites.
Any information which you disclose on any third party social media services and websites is at your own risk and expense. We accept no liability or responsibility whatsoever in relation to the use, non-use or misuse of such third party social media services and websites by you or any other person.
secured encrypted servers, password protection for electronic files, multifactor authentication procedures, securing paper files in locked cabinets and physical access restrictions.
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's storage drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies, or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our Services or our other products and services.
We may disclose personal information to outsourced information technology service providers, including cloud computing providers and data storage providers, based overseas primarily located in the United States of America.
We may use Google Analytics and other third party analytics software to track your usage of our Services. Google Analytics is a web analysis service provided by Google. Google utilises the data collected to track and examine the use of our Services, to prepare reports on its activities and share them with other Google services.
the disclosure of the information is required, authorised or permitted by or under an Australian law, other applicable law or a court/tribunal order.
You have a right, at all times, to obtain from confirmation from us as to whether or not your personal information is being processed by us, where such processing is occurring, and for what purpose.
denying access is required under any applicable law.
If you wish to access your personal information, please contact us at support@refueler.com.au.
to provide further details to assist us in responding to your request in a timely manner.
We will respond to a request for access to personal information within a reasonable period after the request is made (or such other period required by law).
If we elect not to correct your information, we will within a reasonable time (or such other period required by law) notify you of the reason for our refusal, the mechanisms available for you to complain about our refusal and such other matters required by the applicable privacy legislation.
You have a right, at all times, to have us erase your personal information, and cease further dissemination of your personal information. If you wish to have your personal information deleted, please contact us at support@refueler.com.au and we will take all reasonable steps to delete it, unless we are required by law to keep it.
You have a right, at all times, to require us to provide a copy of your personal information to you, and have such personal information transferred to another party nominated by you. If you wish to have your personal transferred, please contact us at support@refueler.com.au and we will take all reasonable steps to do so, unless we are required by law to refuse your request.
If you are located outside Australia and choose to provide your personal information to us, your personal information will be transferred to Australia or our overseas outsourced information technology service providers and processed in accordance with this Policy.
If you are located in the European Union at the time you access our Services, or access or use our products or services, the General Data Protection Regulation 2016/679 applies to our relationship with you. The Regulation in its entirety may be accessed in your language at the European Union Law Website.
If at any time you have a complaint against us regarding our Policy, including a breach of the Privacy Act, we invite you to contact us at support@refueler.com.au. All complaints made will be dealt with in confidence. We endeavour to respond within 30 days of receipt of a complaint with a resolution or proposed resolution of the issue raised.
We reserve the right to vary this Policy from time to time without further notice to you. Any variations made will be updated on our Services. We will not reduce your rights under this Policy without using our best endeavours to first provide you with notice. It is your responsibility to check our Policy every now and again to ensure that you are aware of any changes made to it.
For any further information about this Policy please contact us at support@refueler.com.au.