Coeliac UK conducts the online element of their raffles through CFP Lottery & Raffles Ltd - a registered External Lottery Manager (ELM) licensed by the Gambling Commission. CFP Lottery & Raffles Ltd operate a platform which complies with all relevant codes and remote technical standards.
Coeliac UK will only use gambling software (a Random Number Generator (RNG)) produced by CFP Lottery and Raffles Ltd which has been approved by the Gambling Commission.
All funds from your online ticket purchase are credited directly into the charity's account.
Coeliac UK will reserve the right to offer alternative prizes of equal value if, due to circumstances beyond its reasonable control, the stated prizes are no longer available.
In the event that a telephone or online complaint cannot be resolved by the ELM (CFP) or representatives of Coeliac UK, CFP will provide free third party arbitration via IBAS.
In the event that a written complaint cannot be resolved by the ELM (CFP) or representatives of Coeliac UK, CFP will provide free third party arbitration via IBAS.
On all cold data used, it is requested that all persons underage to play for the raffe are excluded from the list before being supplied for the use of our lotteries.
Players can request a self-exclusion to be added to the Coeliac UK database so that they are removed from further addressed lottery communications including post, telephone, email and SMS. All self-exclusion requests along with the date of the request will be captured on to the record on the Coeliac UK database and will be in place for a minimum of six months. All reasonable steps will be taken to prevent any self excluded individuals participating.
Players will not be able to proceed to the payment page until they have self-certified that they are the required age to play.