Lock in a great price for Hotel am Steinplatz, Autograph Collection – rated 9.3 by recent guests!
Excellent breakfast, staff, decor, comfy bed. Great location and vibe in hotel.
Beautifully renovated. Loved the architecture. Very nicely designed lobby and rooms. Very friendly and helpful staff. Nice quiet location on a small park but far from most of the museums.
This hotel and staff has passed our expectation. Room was clean, decors were eye catchy, especially the chandelier. Will definitely go back if ever around in Berlin.
Bed was extremely comfortable. Bathroom amazing. Really clean.
we arrived 4 hours later than expected, tired and hungry, but were greeted with open arms by the receptionists. Our room was beautiful, spacious and comfortable. Our 5 nights were perfect base to see Berlin! Staff were helpful throughout with recommendations fro restaurants and getting around by U or S bahns......would come back in a heart beat if staying in the Tiergarten or Kumdann area!!!
The hotel exceeded our expectations. The staff was very responsive. The hotel was elegant and the rooms were a nice size in terms of European standards. We would definitely stay there again and highly recommend anyone who plans a stay in Berlin.
A warm welcome and perfect advice on local options. Room was available early which was a life-saver after long flights & lay-over from Australia. The restaurant is supberb with faultless pairings of wine by Nico to match sublime food by the chef and staff. Service by Adrian was perfectly timed & entertaining. Bar staff were a pleasure & especially white cocktails by Anne-Sophie. Very flavoursome and with a kick. I hope to return soon.
Staff was great, room exceeded my expectations. Nice shower, comfortable bed.
Hotel am Steinplatz, Autograph Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
This luxury boutique hotel is less than half a mile from the famous Ku'damm boulevard in Berlin's stylish Charlottenburg district. Hotel am Steinplatz, Autograph Collection has free Wi-Fi and an exclusive top-floor spa with panoramic gym.
The hotel is in a beautiful Art Nouveau building from 1913 and reopened in winter 2013. Guests receive a complimentary bottle of water at arrival and will enjoy the contemporary interiors which include air conditioning, a flat-screen satellite TV and an iPod dock.
A selection of different breakfast options are available each morning. Local Berlin-inspired meals and drinks are served in the restaurant and bar.
Hotel am Steinplatz, Autograph Collection is within a 5-minute walk from many shops, cafes and theaters. Zoologischer Garten Station is half a mile away, providing great public transportation services across Berlin.
A 24-hour front desk and parking garage are available. Berlin's ICC Exhibition Grounds are 2 miles away.
When would you like to stay at Hotel am Steinplatz, Autograph Collection?
Stylish room with free Wi-Fi, an iPod docking station and a 17" flat-screen LCD TV with satellite channels. Guests are provided with a complimentary bottle of mineral water.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 29 per day.
This elegant room includes free Wi-Fi, a 17" flat-screen LCD TV with satellite channels, an iPod docking station and a coffee machine. An iron and ironing board are also provided.
This room has additional space, and interconnecting rooms are available.
This spacious room includes free WiFi, a 17" flat-screen LCD TV with satellite channels, an iPod docking station and a coffee machine. An iron and ironing board are also available and guests are provided with a complimentary bottle of mineral water.
This room is particularly luxurious and includes a bathtub and shower.
This suite has a balcony, iPod dock and seating area.
This boutique hotel is located in walking distance of West Berlin's main attractions and the famous shopping boulevard, Ku´damm including 84 stylish guestrooms, 3 suites, restaurant, bar, and lobby lounge plus spa, fitness room and meeting space.
Hotel surroundings – This neighborhood is a great choice for travelers interested in shopping, convenient public transportation and sightseeing – Check location Excellent location – show map Guests loved walking around the neighborhood!
House Rules Hotel am Steinplatz, Autograph Collection takes special requests – add in the next step!
All older children or adults are charged EUR 40 per person per night for extra beds.
Hotel am Steinplatz, Autograph Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
It is a bit expensive, but you get what you pay for so this really isn't a negative.
The hotel is fantastic! The rooms are very nice and comfortable. The spa and gym are really nice and well kept. Also, not overly crowded like some hotels. But where this hotel excels is in how it treats its guests. The staff is the best we had ever seen. If you ask for anything they will go out of their way to make it happen. If you like having a king leisurely breakfast, this is the best hotel. The buffet is great, but you also have the option of ordering off of the menu for no extra. It has a lovely garden courtyard to just relax and enjoy the start to your day. One of the wait staff when out of her way to give us advice on what to do and where to go. She also knew that we planned on staying out late one night and gave us a personalized gift of a recovery drink. She will not be forgotten and these are the type of things that make a vacation memorable. We liked the location a bit outside the center. We used the lime electric bike rentals and were able to get everywhere in the city quite easily. Definitely recommend.
The halls are a bit noisy. Everything else was lovely.
Rooms are extremely small, which is not reflected in the pictures of booking reservation details. Staff was kind of responsive, however seemed not to communicate to each other, i had to asked three times to have a restaraunt reservation done. The room service was slow and not very good, the supplies were not enough- vanity kit and shower cap were given only at the beginning of stay. Water also was not provided. Keejng short - i have expected more based on previous reviewed, rating and photos.
The manager (Iris) is convinced that we were offered an alternative pasta, which we declined. They also said that we asked for a rare wine which they don't have. In reality, no alternative was ever offered, and we don't even drink wine, being Muslim. Someone in your chain of service is grossly lying and you have no clue how to deal with it. I wish you recorded the guest service calls so we can get to the bottom of this. During breakfast you can see the chefs in the kitchen, as it's an open kitchen facing the tables; none of the chefs / cooks wear any hairnets around here (perhaps there is no law, but what about HACCP standards? To add to this, we saw one of the chefs blowing air with her mouth into the food more than once. In 5-star hospitality this is called going the extra mile, which I can assure all readers - Hotel am Steinplaz doesn't do in terms of F&B at least. Especially if it's the guests' anniversary. It's always wise to keep the guests in-house and spending money on your products and services than sending them outside, especially in these times ahead. The hotel doesn't have any sort of porter, bellman or doorman. On check-in we carried the bags up the stairs and others were doing the same constantly; the few ladies from Reception are carrying huge bags in and out. The Spa area features two small saunas, a few showers, overall feels quite cramped l and rarely you'll find clean towels after 6-7pm; there is no staff in the spa area; the fitness area consists of two treadmills, a stepper and some weights cramped in the attic. It does the job, but again - far from 5-stars. For this reputation and prices, one could get considerably better facilities and service at other establishments in Berlin. Zero attempts of service recovery; they even wanted to charge us 5 EUR for a spoon of sea salt. Overall we're not sorry for booking this hotel, but were very disappointed; 4 stars at most. Would not stay here ever again.
Unfortunately this hotel is very far from 5* standards in many aspects; overall perhaps a fancy 3* deluxe, 4* at best. Having stayed and worked in many five star establishments over the years, please bear in mind I'm trying to be as objective as possible. The room service / in-room dining options are appalling to say the least. Unfortunately the hotel confuses an appropriate in-room dining menu selection with items available in the main (and only) hotel restaurant, which by the way unless you're a fan of reinvented asparagus, reinterpreted carrots and other fancy food dishes which will leave you yearning for a trip to the nearest wurst stand, it won't do the trick. Anyway, first we wanted to order late breakfast in the room - as we woke up around 1pm; we partied the night before and it was very cold outside - so we thought we'd order some omelette with bread and cheese. We were told that the kitchen cannot arrange this; at first they said it's not something they do - 'we advise all guests to order in advance' - well I'm sorry, we just woke up! then they said they don't have any eggs. I'm not making this up; literally a 5* hotel not having any eggs should close for the day. Then they recommended we can go out for an omelette since there are plenty of restaurants around. Excellent, really went the extra mile. Keep in mind we just asked for one omelette - pretty simple, really. Happy to pay, too! Secondly, one evening we were craving pasta, so we called in-room dining again to see if - perhaps - is there a way they could go OUT OF THEIR WAY and make a simple plate of pasta, either carbonara or bolognese. They said no; then they asked the Chef, who also said he cannot do any pasta that isn't in the menu. I'm not a chef or anything, but I did manage F&B outlets before; if you can't make the simplest no-frills pasta or omelette with anything you have in the kitchen, I don't know how you can call yourself a chef.
I ordered a place for 3 and find out it was only ordered for 2, i had to change my order and pay more.
Superb reception on arrival at the hotel. The hotel staff could not have been more friendly as too professional. As for the hotel itself it was more of a home than a hotel - very personal, lovely warmth and ambience and a luxurious room. Location too was perfect!