Q: Android File Transfer not working My phone is a Moto G4 running Android 7.1.1. Whenever I connect the phone to my Windows PC, nothing happens on either end.
In Windows, File Explorer does not recognise or show the phone. Also, Device Manager shows no changes when the phone is plugged/unplugged.
On the phone itself, there is no USB connection or File transfer popup or notification.
Toggling Settings > Developer Options > USB debugging has no effect. Changing options in Settings > Developer Options > Networking > Select USB configuration also has no effect. The phone has been restarted multiple times, with and without the cable plugged in.
I'm confident the problem is neither Windows nor the USB cable - tried my daughter's Moto G6 which immediately shows the USB connection notification on the phone and was able transfer files between phone and PC without any issue.
Why is this not working on my phone?
