ON 05/18 2011, my SHELL/MasterCard was charge if $145.80, for "UNKNOWN PURCHASE" from your ORG.
I did make a note on the ERRONEOUS ENTRY, when I received the BILLING RECORD from SHELL/Master Card, However I overlooked a CALL TO YOUR ORG., when I was interrupted with a URGENT FAMILY NEED, (CARING FOR GRAND CHILDREN IS NO EASY TASK). While preparing my taxes, I was reminded of the "UNKNOWN COSTLY PURCHASE", that I am POSITIVE I would recall I may be OLD and grey worn...HOWEVER I DO HAVE LOGICAL SKILLS, although a bit slow about following up on this ERONEOUS BILLING...PLEASE ASSIST this Senior Citizen with the FACTS as YOU DEEM appropriate.
Thank You in advance for you reasonable aid in this costly matter.