evidence: As a trial lawyer, I am all too familiar with people having a negative perception of our industry. They have one bad experience, or hear one bad story, or absorb one too many smear-campaigns attacking our profession and their perception becomes skewed. They become distrustful of us all. What this washing-machine incident taught me, however, was that it just takes one good experience to change people’s perception. [...] In the wise words of Winston Churchill, "a pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty." Be an optimist. Seize the day. [...] Copyright © 2024 by the author.