evidence: The following piece of wisdom has been circulating on social media for a few years now, often attributed to different sources (from Warren Buffett to Bruce Lee to various Twitter users); but no matter who coined this particular advice, the wisdom it contains is excellent: [...] Obviously different people have different personalities and instinctual responses to conflict and disagreement, but overall I think that in the moment, when someone’s actions or words are beginning to create an emotional reaction in us, it is very, very hard not to react in that moment with that emotion. Whether your reaction is built on frustration, annoyance, anger, embarrassment, defeat, exasperation, or indignation, and whether it’s directed toward a coworker, boss, employee, colleague, spouse, child, friend, student, or stranger, it can feel almost impossible not to immediately act and speak on the emotion building up inside.