evidence: Changes to the Housing Selection Scheme in Northern Ireland come into effect today. The Housing Selection Scheme and Common Waiting List governs the allocation of all permanent social housing in Northern Ireland. [...] "Customers on the waiting list will receive a letter and information leaflet from us over the coming days however should they wish to speak to someone they can contact their Housing Officer (this may be your Housing Advisor or Patch Manager if you are a Housing Executive tenant or a Housing officer if you are a Housing Association tenant) who will be happy to help."