evidence: Bob’s favorite quote is something Henry Ford supposedly said: "If I had asked the people what they wanted, they would have told me faster horses." [...] Henry Ford, according to Mulally, said that if, when he founded his company, he had asked potential customers what they wanted, they would have said faster horses. [...] It may be apocryphal, but Henry Ford supposedly said, "If I had asked my customers what they wanted, they would have told me a faster horse."