evidence: Common Services Centers (CSC) provide a platform providing the feature of multiple transactions in one geographical location. These centres have been set up with the objective of providing facilities for delivering e-services by the government to the areas where the availability of the internet and computers is minimal. [...] - Common service centers are the access points for the delivery of essential public utility services, social welfare schemes, healthcare, financial, education and agriculture services, to citizens in rural and remote areas of the country. [...] Common Service Centers are more than service delivery points in rural India. They are positioned as change agents, promoting rural entrepreneurship and building rural capacities and livelihoods. They are enablers of community participation and collective action for engendering social change through a bottom-up approach with key focus on the rural citizen.