evidence: Alexis M. Herman, Secretary [...] In the summer of 1983, an Interagency Benefit Payment Oversight Committee reviewed the findings from RA and other systems for measuring and correcting payment errors in the UI system and recommended that the Department establish a UI Quality Control program. After developmental work and policy review, most States began implementing the Benefits Quality [...] The labor market in 1998 achieved levels of tightness not seen for some three decades, as the total unemployment rate fell to an average of 4.5% and the insured unemployment rate (IUR) to 1.6%. The total unemployment rate has been declining steadily since the most recent recession high of 7.5% in 1992.