"They should better start a training programme for tourism managers, because the quality of tourism depends on their investments: better hotels, flawless services, professional personnel … Offering satisfaction for their customers is the winning solution."
"Mai bine s-ar face un program de training pentru managerii din turism, pentru că de investiţiile făcute de ei depinde calitatea turismului: hoteluri mai bune, servicii ireproşabile, personal cât mai profesionist … Oferind satisfacţie clienţilor lor, vor avea de câştigat".