text: At #SXSW2025, @Five9 CMO @NikiHall joined a panel with @RTouchpoints &amp; #APL to discuss tech's role in creating personalized, inclusive &amp; ethical retail experiences for #GenZ. How are you personalizing CX? Drop your thoughts below ⬇️ 
  #CX #AI @SXSW
tweet_hashtags: #SXSW2025 #APL #GenZ #CX #AI