The system is owned by the local transport authority Nexus, and since 2010 has been operated under contract by DB Regio Tyne & Wear Limited, a subsidiary of Arriva UK Trains.
The system is owned and operated by the local transport authority Nexus. Between 2010 and 2017 it was operated under contract by DB Regio Tyne & Wear Limited, a subsidiary of Arriva UK Trains.