document: {"document":{"title":"privacy policy","text":"OUR PRIVACY POLICY  \nLast updated: November 1, 2014\n\nSmartWool recognizes that you care how information about you is used   \nand shared and respects your privacy. This Privacy Policy describes   \nwhat information we may collect from you, how we collect that   \ninformation, how we use that information, and the choices you have   \nregarding your information. By using our website, mobile applications,   \nor providing information to us in other ways, you agree to be bound by   \nthis Privacy Policy. \n\nThis Privacy Policy was lasted updated November 1, 2014 and may be   \nupdated from time to time. Please check back periodically for further   \nupdates and changes. The most updated version will be the one that is   \navailable on this website.\n\nWHAT INFORMATION ABOUT ME IS COLLECTED AND STORED?\n\nInformation You Provide\n\nWe collect and store information that you provide to us through our   \nwebsites, in our stores, through our customer service representatives,   \nat events, through mobile applications, through marketing efforts,   \nincluding contests, sweepstakes and events, and through third parties,   \nor any other way we interact with you. We are one of the VF Corporation  \nfamily of brands and may also receive information about you from other   \nbrands held by VF Corporation.\n\nYou may choose not to provide certain information, but then you might   \nnot be able to take advantage of certain capabilities of this website,   \nour mobile applications or other services we may offer. For example,   \nyou must provide certain personal information in order to place an   \norder or to register for an account on or through this website.\n\nWe may request, collect and store some or all of the following types of   \npersonal information: name, billing address, shipping address, e-mail   \naddress, telephone number, financial and payment information, such as   \ncredit card number and expiration date, gender, personal interests,   \nbirthday, information about a third party you provide when we ship an   \norder. We may also maintain a record of your product interest and   \npurchases.\n\nIf you access our website or mobile applications with your log-in   \ncredentials from a social networking site (e.g. Facebook, Pinterest, or   \nTwitter) or if you otherwise agree to associate your account with us   \nwith a social networking site, we may receive personal information   \nabout you from such social networking site, in accordance with the   \nterms of use and privacy policy of the social networking site. We may   \nadd this to the information we have already collected from you via   \nother interactions.\n\nWhen you download or use our mobile applications, we may receive   \ninformation about your location and your mobile device. We may use this   \ninformation to provide you with location-based services like local   \nstore information, search results, and other personalized content. Most   \nmobile devices allow users to disable location services by using   \ncontrols located in the device's settings menu. If you have questions   \nabout how to disable your device's location services, please contact   \nyour mobile service carrier or your device manufacturer.\n\nAutomatically Collected Information\n\nWe collect and store certain other non-personally identifiable   \ninformation automatically whenever you interact with us. For example,   \nwe may collect your Internet Protocol (IP) address and browser   \ninformation and reference site domain name when you visit this website   \nand analyze this data for preferences, trends, and site usage   \nstatistics.\n\nWe may also collect information by using cookies, web beacons, and   \nrelated technologies in order to analyze and understand how the website   \nis used and to enhance your visits to the website. For example, we may   \nuse cookies and related technologies to: (i) customize account pages   \nfor you, (ii) track user visits and account features, (iii) determine   \nwhat features and pages are most frequently requested or visited, and   \n(iv) save your password so you do not have to provide it each time you   \nvisit the website.\n\n\"Cookies\" are small text files that a website sends to a user's hard   \ndrive through the browser for data storage. Most browsers accept cookies   \nautomatically but allow you to disable them. By disabling or otherwise   \nrejecting cookies, you may not be able to take full advantage of all   \nofferings on this website. We recommend that you leave cookies \"turned   \non\" so that we can offer you a better shopping experience on this   \nwebsite.\n\nWe use third-party companies to provide Internet data hosting and to   \nhelp us measure and determine how visitors use our website and the   \neffectiveness of our website and promotions in order to help us improve   \nand optimize our website and the products and services we offer. We   \nalso use third-party companies to serve advertisements (banners or   \nlinks) on our behalf across the Internet. These companies use tracking   \ntechnologies (including cookies and pixel tags) to collect   \nnon-identifiable information about your visits to our website and your   \ninteractions with our products and services in order to provide   \ntailored advertisements based on your interests and browsing of our   \nwebsite (remarketing) on our behalf and on behalf of other advertisers   \nacross the Internet. We use third-party audience data (such as age,   \ngender, and interests) to better understand and advertise to audiences   \nthat visit our website. We do not use or associate personally   \nidentifiable information with remarketing lists, cookies, data feeds,   \nor other anonymous identifiers. \n\nOur websites currently do not have a mechanism to recognize “Do Not   \nTrack” signals, but several of the third-party companies who utilize   \nthese cookies or beacons enable you to opt out of this advertising. If   \nyou wish to opt out of receiving this third-party interest-based   \nadvertising, you may obtain more information at http://bit.ly/1x2GnZg  \nPlease note this does not opt you out of receiving marketing   \ncommunications from us.\n\nIn addition, some of our e-mail communications to you may include a   \n\"click-through URL\" linked to a particular page on the website. By   \nclicking on one of these URLs, you will automatically enter our website   \nand we may collect information related to the \"click-through.\" You may   \navoid having this information collected by not clicking on URL links in   \nour e-mail communications.\n\nWe also may use a variety of retail analytics tools in our stores for   \noperational and marketing purposes, such as measuring and analyzing   \ntraffic patterns. These tools may collect data from sensors, including   \nvideo cameras, smartphone detectors, Wi-Fi networks, or other devices,   \nto improve your in-store experience. \n\nInformation from Other Sources\n\nWe may collect information about you from third-party sources and   \ninformation that is publicly available. For example, information you   \nsubmit in a public forum (e.g., a blog, chat room, or social network   \nsite) can be read, collected, or used by us and others, and could be   \nused to personalize your experience. You are responsible for the   \ninformation you choose to submit in these instances. Another example is   \nthat we may receive demographic information about you from a third   \nparty to make our service and marketing efforts more efficient and   \npersonalized for you.\n\nHOW IS INFORMATION USED?\n\nWe use the personal information we collect to conduct our business,   \ncommunicate with you, and provide great products, services, and   \nexperiences. We or third-party service providers we engage may use the   \ninformation to provide the products and services that you have ordered   \nor requested, to process and ship orders, to send order and shipping   \nconfirmations, to provide customer service, to respond to your   \ncomments, questions or complaints, to personalize your experiences, to   \nanalyze your preferences and shopping habits, to analyze trends and   \nstatistics, to administer and fulfill our contests and other   \npromotions, to analyze and improve the website and our products and   \nservices, and to send you marketing communications and other   \ninformation regarding our products, services, marketing, or special   \nevents. We also use your information for business purposes such as   \nsecurity, payment processing, analytics, operations, fraud detection,   \nreporting, making back-ups, and legal compliance. \n\nYou always have the choice not to receive marketing communications. For   \ninstructions on opting out of those communications, please see the   \nsection entitled “Can I Indicate Whether or Not I Want to Receive   \nPromotional Communications?” below.\n\nWe display personal images, comments, testimonials/reviews of satisfied   \ncustomers on our site Fan-a-log, and blog in addition to other   \nendorsements. With your consent we may post your testimonial along with   \nyour name. If you wish to update or delete your testimonial, you can   \ncontact us at 888-879-9665. \n\nWITH WHOM IS INFORMATION SHARED?\n\nExcept with your consent or as described in this Privacy Policy, we do   \nnot sell, rent, or share with third parties any of your personal   \ninformation.\n\nWe may share your personal information with other brands within the VF   \nCorporation family of brands including: The North Face ®, Vans®,   \nTimberland ®, Nautica ®, Kipling ®, Wrangler ®, Lee ®, 7 For All   \nMankind ®, Jansport ®, Reef ®, Splendid ®, and Ella Moss ®).  \nWe may share personal information with certain third parties that   \nperform services on our behalf. The services provided by those third   \nparties may include: operating the website, hosting the website,   \nproviding the products and services you request, authorization and   \nprocessing of your payments, product fulfillment, fraud protection and   \ncredit risk reduction, product customization, marketing and promotional   \nmaterial distribution, loyalty program management, promotions   \nfulfillment, web site evaluation, data analysis and, where applicable,   \ndata cleansing. Those third parties are not authorized to use or   \ndisclose personal information you provide to us on or through this   \nwebsite for any purpose other than to perform the services designated   \nby us.\n\nWe may share personal information with a third party if we are required   \nby law to disclose that personal information. For example, we may be   \nrequired to disclose personal information to respond to a subpoena,   \ncourt order, or other legal process. We may also disclose this   \ninformation in response to a law enforcement agency's request, or where   \nwe believe it is necessary to investigate or address unlawful acts or   \nacts that may endanger the health or safety of a consumer or the   \ngeneral public, to verify or enforce compliance with the terms of use   \nand policies that govern our website or as otherwise required or   \npermitted by law. In addition, the personal information you provide to   \nus may be transferred as an asset in connection with a merger or sale   \ninvolving all or part of SmartWool as part of a corporate   \nreorganization, stock sale or other change of control.\n\nWHAT ABOUT THE PRIVACY OF CHILDREN UNDER 13?\n\nWe do not intend to collect personal information from anyone who is   \nunder the age of 13. If you are under the age of 13 you should not   \nprovide any personal information to us and you should use this website   \nonly with the involvement of a parent or guardian. If you are a parent   \nor guardian of a child under the age of 13 and suspect he/she has   \nprovided personal information on or through the website, please contact   \nus as set forth below under \"How Can I Contact You Regarding This   \nPrivacy Policy?\"\n\nWHAT STEPS ARE TAKEN TO KEEP PERSONAL INFORMATION SECURE?\n\nThe security of your information is important to us. We have instituted   \nsecurity procedures and measures to protect our servers and networks   \nthat store personal information. Unfortunately, no transmission of   \ninformation over the Internet can be guaranteed to be 100% secure and,   \ntherefore, we cannot ensure or warrant the security of any information.   \nIn order to help protect personal information you provide to us, you:   \n(i) should not share your password or account information with others,   \n(ii) should use a secure web browser, and (iii) should change your   \npassword frequently. If you wish to cancel a password, or if you   \nbecome aware of any loss, theft, or unauthorized use of a password,   \nplease contact us as set forth below under \"How Can I Contact You   \nRegarding This Privacy Policy?\"\n\nHOW CAN I ACCESS, CORRECT, AND UPDATE PERSONAL INFORMATION?\n\nYou may access, correct and update certain personal information that   \nyou have provided to us by clicking on the \"My Account\" area of this   \nwebsite and following the instructions set forth therein or by   \ncontacting us with your request as set forth below under \"How Can I   \nContact You Regarding This Privacy Policy?\"\n\nWe reserve the right to retain any personal information reasonably   \nnecessary to appropriately document our business activities and for   \narchival and record retention purposes. We will store personal   \ninformation for as long as reasonably necessary for the purposes   \ndescribed in this Privacy Policy. You may find out more details   \nregarding this Privacy Policy by contacting us as provided below under   \n\"How Can I Contact You Regarding This Privacy Policy?\"\n\nCAN I INDICATE WHETHER OR NOT I WANT TO RECEIVE PROMOTIONAL   \nCOMMUNICATIONS?\n\nThere are several ways in which you can tell us whether or not you   \nwant to receive promotional communications from us. When you set-up an   \naccount or click on the \"My Account\" area of this website, you will   \nhave an opportunity to make or change your selections in this regard.   \nYou also will have an opportunity to change these selections by   \nclicking on an \"unsubscribe\" hyperlink contained in promotional e-mails   \nwe send you. If you have not established an account but have instead   \nsigned-up for our e-mail list, you will be able to change your e-mail   \npreferences by clicking on an \"unsubscribe\" hyperlink contained in   \npromotional e-mails we send you. Please note that removal of personal   \ninformation from our database or \"opting-out\" will not stop marketing   \nor advertising content that is generated for distribution or is   \notherwise queued for transmission to you prior to the time when we can   \nimplement your request. \n\nIf you establish an account, you may receive certain types of   \ncommunications even if you have not opted-in to receive them because   \nthese types of communications may be necessary in order to maintain an   \naccount on the website.\n\nWHAT HAPPENS WHEN I LINK TO OR FROM ANOTHER WEBSITE?\n\nThis website may contain links to or from websites to which this   \nPrivacy Policy does not apply (\"Linked Websites\"). Please be advised   \nthat the practices described in this Privacy Policy do not reflect the   \npractices regarding information collection, use and disclosure of   \nLinked Websites or the owners or operators of those Linked Websites.   \nYour use of Linked Websites will be governed by the terms of use,   \nprivacy policies, and other terms, notices, and policies set forth on   \nor referenced in those Linked Websites. We encourage you to be aware of   \nwhen you leave this website and to read the privacy policies of each   \nand every website that you visit.\n\nHOW CAN I CONTACT YOU REGARDING THIS PRIVACY POLICY? \n\nIf you have any questions or concerns regarding your privacy or the   \nPrivacy Policy you can send a request with your concerns or any further   \nquestions to us by using the contact information provided below:\n\nSmartWool   \nAttn: Director of eCommerce  \n3495 Airport Circle  \nSteamboat Springs, CO 80487\n\nWHAT IF I AM A RESIDENT OF CALIFORNIA?\n\nCalifornia Civil Code Section 1798.83 permits customers who are   \nCalifornia residents to request certain information regarding our   \ndisclosure of personal information to third parties for their direct   \nmarketing purposes. To make such a request, please write to us at the   \nfollowing address:\n\nSmartWool   \nAttn: Director of eCommerce  \n3495 Airport Circle  \nSteamboat Springs, CO 80487\n\nWHAT IF I AM AN INTERNATIONAL USER?\n\nOur digital operations are conducted, in whole or in part, in the   \nUnited States. Regardless of where you live, you consent to have your   \npersonal data transferred, processed, and stored in the United States,   \nand allow SmartWool to use and collect your personal information in   \naccordance with this Privacy Policy.\n","paragraphs":null,"sentences":null,"language":null},"classifications":[{"level":"document","labels":["is_policy"],"label_definitions":null}]}