CSG SYSTEMS INTERNATIONAL INC
THIRD AMENDMENT TO EMPLOYMENT AGRMT
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<TYPE>EX-10.14C
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<FILENAME>dex1014c.htm
<DESCRIPTION>THIRD AMENDMENT TO EMPLOYMENT AGRMT
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  <p align=right><b><font size=2>Exhibit 10.14C</font></b></p> <p align=center><b><font SIZE=2>THIRD AMENDMENT</font></b><br><b><font size=2>to</font></b><br><b><font SIZE=2>EMPLOYMENT AGREEMENT</font></b><br><b><font
size=2>among</font></b><br><b><font SIZE=2>CSG SYSTEMS INTERNATIONAL, INC.</font></b><br><b><font size=2>and</font></b><br><b><font SIZE=2>CSG SYSTEMS, INC.</font></b><br><b><font size=2>and</font></b><br><b><font SIZE=2>NEAL C.
HANSEN</font></b></p> <p align=left>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=2>This Third Amendment to Employment Agreement (the &#147;Amendment&#148;) is made this 30th day of August, 2002, among CSG SYSTEMS INTERNATIONAL,
INC. (&#147;CSGS&#148;), a Delaware corporation, CSG SYSTEMS, INC. (&#147;Systems&#148;), a Delaware corporation, and NEAL C. HANSEN (the &#147;Executive&#148;). CSGS and Systems collectively are referred to in this Amendment and the Employment
Agreement referred to below as the &#147;Companies&#148;. </font></p> <p align=center><font size=2>*&nbsp;&nbsp;*&nbsp;&nbsp;*</font></p> <p align=left>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=2>WHEREAS, the Companies and the
Executive entered into an Employment Agreement dated November 17, 1998 (the &#147;Employment Agreement&#148;); and </font></p> <p align=left>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=2>WHEREAS, the Companies and the Executive
entered into a First Amendment to the Employment Agreement dated June 30, 2000; and </font></p> <p align=left>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=2>WHEREAS, the Companies and the Executive entered into a Second Amendment
to the Employment Agreement dated April 29, 2002 (the &#147;Second Amendment&#148;); and </font></p> <p align=left>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=2>WHEREAS, the Compensation Committee (the &#147;Committee&#148;) of
the Board of Directors of CSGS desires to grant to the Executive under the 1996 Stock Incentive Plan (the &#147;Plan&#148;) of CSGS a Restricted Stock Award covering 380,833 shares of Common Stock of CSGS in exchange for the Executive&#146;s current
surrender and cancellation of presently outstanding Stock Options granted to the Executive under the Plan covering a total of 1,390,000 shares of Common Stock of CSGS; and </font></p> <p
align=left>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=2>WHEREAS, notwithstanding the Executive&#146;s current surrender and cancellation of presently outstanding Stock Options covering all of such 1,390,000 shares of Common
Stock of CSG, the Committee is limited by the terms of the Plan to granting a Restricted Stock Award to the Executive covering only 110,000 shares of Common Stock of CSGS during the remainder of 2002 and therefore has expressed its intent to grant
an additional Restricted Stock Award to the Executive in 2003 covering an additional 270,833 shares of Common Stock of CSGS (the &#147;New Award&#148;); and </font></p> <center> <font size=2> </font> </center>

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  <p align=left>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=2>WHEREAS, in the event of a Change of Control (as defined below) prior to the grant of the New Award to the Executive or in the event of
the termination of the Executive&#146;s employment with the Companies under certain circumstances prior to the grant of the New Award, the Executive would lose the opportunity to realize the value of such additional 270,833 shares of Restricted
Stock at such time; and</font></p> <p align=left>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=2>WHEREAS, the Companies desire to establish a contingent bonus arrangement for the Executive in order to confer upon the Executive the
economic benefit of the New Award in the event prior to the Executive&#146;s receipt of the New Award there occurs a Change of Control or other Payment Event (as defined below), and for such purpose the Companies and the Executive propose to further
amend the Employment Agreement; </font></p> <p align=left>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=2>NOW, THEREFORE, in consideration of the foregoing recitals and the respective covenants and agreements of the parties
contained in this document, the Companies and the Executive agree as follows: </font></p> <p align=left>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=2>1.</font>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=2>The Employment
Agreement, as previously amended, hereby is further amended by adding thereto after Paragraph 29 thereof a new Paragraph 30 reading in its entirety as follows: </font></p>
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<td>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=2>&#147;30.</font>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<u><font size=2>Contingent Transaction Bonus</font></u><font size=2>. (a) Upon the occurrence of a Payment Event prior to the
Executive&#146;s receipt of the New Award, the Companies shall pay to the Executive a cash bonus in an amount equal to the product of 270,833 multiplied by the Payment Event Value (the &#147;Contingent Bonus&#148;). The provisions of Paragraph 10(l)
shall apply to the Contingent Bonus with the same effect as if the payment of the Contingent Bonus were expressly referred to in the first sentence of Paragraph 10(l), and the Companies also shall pay to the Executive the amounts provided for in
Paragraph 10(l) in the same manner and to the same extent as if Paragraph 10(l) expressly applied to the Contingent Bonus. Upon the Executive&#146;s receipt of the New Award prior to the occurrence of a Payment Event, this Paragraph 30 shall be of
no further force or effect.</font></td></tr></table><br>
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<td>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=2>(b)</font>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<u><font size=2>Definition of &#147;New Award&#148;</font></u><font size=2>. For purposes of this Paragraph 30, the &#147;New
Award&#148; means a Restricted Stock Award granted to the Executive under the 1996 Stock Incentive Plan of CSGS (the &#147;Plan&#148;) covering 270,833 shares of Common Stock of CSGS which vest in the Executive in approximately equal annual amounts
on the second, third, and fourth anniversaries of the grant date but with accelerated vesting provisions equivalent to those contained in the Restricted Stock Award Agreement covering 110,000 shares of Common Stock of CSGS granted to the Executive
on August 30, 2002 (the &#147;First Award&#148;) and with other terms identical in all material respects as those contained in the Restricted Stock Award Agreement covering the First Award. </font></td></tr></table><br>
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<td>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=2>(c)</font>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<u><font size=2>Definition of &#147;Payment Event&#148;</font></u><font size=2>. For purposes of this Paragraph 30, &#147;Payment
Event&#148; means any one of the following events: </font></td></tr></table><br> <CENTER><font size=2>2</font></CENTER> <center> <font size=2> </font> </center>

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<td valign=top width="20"><font size=2> (i)</font></td>
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<td valign=top><font size=2>The effective date of a Change of Control (as defined in the Restricted Stock Award Agreement covering the First Award); </font></td></tr></table><br>
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<td valign=top width="20"><font size=2>(ii)</font></td>
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<td valign=top><font size=2>The death of the Executive; </font></td></tr>
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<td valign=top width="20"><font size=2>(iii)</font></td>
<td width="17">&nbsp;</td>
<td valign=top><font size=2>The effective date of the termination of the Executive&#146;s employment with the Companies pursuant to Paragraph 10(b) because of the Executive&#146;s disability; </font></td></tr>
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<td valign=top width="20"><font size=2>(iv)</font></td>
<td width="17">&nbsp;</td>
<td valign=top><font size=2>The effective date of the termination of the Executive&#146;s employment with the Companies for any reason whatsoever after the Executive has reached the age of sixty-five (65) years; </font></td></tr>
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<td valign=top width="20"><font size=2>(v)</font></td>
<td width="17">&nbsp;</td>
<td valign=top><font size=2>The effective date of the involuntary termination of the Executive&#146;s employment with the Companies without Cause (as defined in the Restricted Stock Award Agreement covering the First Award).</font></td></tr>
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<td valign=top width="20"><font size=2>(vi)</font></td>
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<td valign=top><font size=2>Each of January 30, 2004, January 30, 2005 and January 30, 2006.</font></td></tr></table><br>
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<td>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=2>(d)</font>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<u><font size=2>Definition of &#147;Payment Event Value&#148;</font></u><font size=2>. For purposes of this Paragraph 30,
&#147;Payment Event Value&#148; means the following (as applicable): </font></td></tr></table><br>
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<td valign=top width="20"><font size=2>(i)</font></td>
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<td valign=top><font size=2>For purposes of the Payment Event referred to in subparagraph (c)(i) of this Paragraph 30, the closing price of the Common Stock of CSGS on the principal market or exchange on which such Common Stock regularly trades on
the last trading day immediately preceding the effective date of the Change of Control; </font></td></tr>
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<td valign=top width="20"><font size=2>(ii)</font></td>
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<td valign=top><font size=2>For purposes of the Payment Event referred to in subparagraph (c)(ii) of this Paragraph 30, the closing price of the Common Stock of CSGS on the principal market or exchange on which such Common Stock regularly trades on
the last trading day immediately preceding the date of the Executive&#146;s death; </font></td></tr>
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<td valign=top width="20"><font size=2>(iii)</font></td>
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<td valign=top><font size=2>For purposes of the Payment Events referred to in subparagraphs (c)(iii) and (c)(iv) of this Paragraph 30, the closing price of the Common Stock of CSGS on the principal market or exchange on which such Common Stock
regularly trades on the last trading day immediately </font></td></tr></table><br> <CENTER><font size=2>3</font></CENTER> <center> <font size=2> </font> </center>

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<td valign=top><font size=2>preceding the effective date of the termination of the Executive&#146;s employment with the Companies; and </font></td></tr></table><br>
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<td valign=top width="20"><font size=2>(iv)</font></td>
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<td valign=top><font size=2>For purposes of the Payment Event referred to in subparagraph (c)(v) of this Paragraph 30, (1) if the involuntary termination occurs prior to January 30, 2004, fifty percent (50%) of the closing price of the Common Stock
of CSGS on the principal market or exchange on which such Common Stock regularly trades on the last trading day immediately preceding the effective date of the termination of the Executive&#146;s employment with the Companies; and (2) if the
involuntary termination occur after January 30, 2004, but prior to January 30, 2005, thirty-three percent (33%) of the closing price of the Common Stock of CSGS on the principal market or exchange on which such Common Stock regularly trades on the
last trading day immediately preceding the effective date of the termination of the Executive&#146;s employment with the Companies; and (3) should the involuntary termination occur after January 30 2005, but prior to January 30, 2006, sixteen and
on-half percent (16.5%) of the closing price of the Common Stock of CSGS on the principal market or exchange on which such Common Stock regularly trades on the last trading day immediately preceding the effective date of the termination of the
Executive&#146;s employment with the Companies</font></td></tr>
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<td valign=top width="20"><font size=2>(v)</font></td>
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<td valign=top><font size=2>For purposes of each of the Payment Events referred to in subparagraph (c)(vi) of this paragraph 30, the Executive shall receive a payment equal to thirty-three percent (33%) of the closing price of the Common Stock of
CSGS on the principal market or exchange on which such Common Stock regularly trades on the each of the referenced dates. If the Executive has received or become entitled to receive the Contingent Bonus prior to January 30, 2004, then the Executive
shall not be entitled to receive any payment under this subparagraph (v). If the Executive has received or become entitled to receive any payment or payments under this subparagraph (v) prior to the payment of the Contingent Bonus, then the amount
of any Contingent Bonus which subsequently becomes payable to the Executive shall be reduced by the amount of such payment or payments under this subparagraph (v), and the Executive shall not be entitled to receive any further payment under this
subparagraph (v).&#148; </font></td></tr></table><br> <CENTER><font size=2>4</font></CENTER> <center> <font size=2> </font> </center>

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  <font size=2> </font> <p align=left>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=2>2.</font>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=2>As amended by the Second Amendment and by this
Third Amendment, the Employment Agreement shall continue in full force and effect according to its terms. If there be a conflict between this Third Amendment and either the Employment Agreement or the Second Amendment, then this Third Amendment
shall govern.</font></p> <p align=left>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<font size=2>IN WITNESS WHEREOF, each of the parties has caused this Third Amendment to be executed as of the date first written above. </font></p>
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<td valign=bottom align=left width="273" colspan="2"><font SIZE=2>CSG SYSTEMS INTERNATIONAL, INC.</font></td> </tr>
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<td valign=bottom align=left width="25"><font size=2>By:&nbsp;</font></td>
<td valign=bottom align=left width="248"><br><font size=2>/s/ J</font><font SIZE=1>OHN</font><font size=2> P. P</font><font SIZE=1>OGGE</font></td> </tr>
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<td valign=bottom align=left width="248"><b><font size=1>John P. Pogge, President</font></b></td> </tr></table><br>
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<td valign=bottom align=left width="273" colspan="2"><font SIZE=2>CSG SYSTEMS, INC.</font></td> </tr>
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<td valign=bottom align=left width="25"><font size=2>By:&nbsp;</font></td>
<td valign=bottom align=left width="248"><br><font size=2>/s/ J</font><font SIZE=1>OHN</font><font size=2> P. P</font><font SIZE=1>OGGE</font></td> </tr>
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<td valign=bottom align=left width="248"><b><font size=1>John P. Pogge, President</font></b></td> </tr></table><br>
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<td valign=bottom align=left width="273"><br><font size=2>/s/ N</font><font SIZE=1>EAL </font><font SIZE=2>C. H</font><font SIZE=1>ANSEN</font></td> </tr>
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<td valign=bottom align=left width="273"><b><font size=1>Neal C. Hansen</font></b></td> </tr></table><br> <CENTER><font size=2>5</font></CENTER>
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