SWITCHBOARD INC
FORM OF EPRESENCE STOCKHOLDER VOTING AGREEMENT
<DOCUMENT>
<TYPE>EX-10
<SEQUENCE>9
<FILENAME>ex10_9.txt
<DESCRIPTION>FORM OF EPRESENCE STOCKHOLDER VOTING AGREEMENT
<TEXT>
                                                                    Exhibit 10.9
                                                                    ------------
                             PARENT VOTING AGREEMENT

     THIS PARENT VOTING AGREEMENT (this "Agreement") is made and entered into as
of March 25, 2004, among InfoSpace, Inc., a Delaware corporation ("Buyer"), the
undersigned stockholder (the "Stockholder") of ePresence, Inc., a Delaware
corporation ("Parent"), Parent and Switchboard Incorporated, a Delaware
corporation (the "Company").

                                    RECITALS

     A. The Company, Transitory Subsidiary (as defined below) and Buyer have
entered into an Agreement and Plan of Merger of even date herewith (the "Merger
Agreement"), which provides for the merger (the "Merger") of Big Book
Acquisition Corp., a wholly-owned subsidiary of Buyer ("Transitory Subsidiary"),
with and into the Company. Pursuant to the Merger, all outstanding shares of
common stock of the Company (with limited exceptions) shall be converted into
the right to receive the Merger Consideration (as defined in the Merger
Agreement), as set forth in the Merger Agreement;

     B. Parent owns approximately 52% of the outstanding common stock of the
Company (the "Company Common Stock") and has entered into the Majority
Stockholder Voting Agreement of even date herewith (the "Majority Stockholder
Voting Agreement") with Buyer and the Company, pursuant to which Parent has
agreed to vote its shares of capital stock of the Company in favor of the
Merger, provided that the stockholders of Parent approve the disposition of the
shares of Company Common Stock held by Parent in the Merger in accordance with
Chapter 156B of the Massachusetts General Laws (the "Stockholder Voting
Proposal");

     C. Stockholder is the beneficial owner (as defined in Rule 13d-3 under the
Securities Exchange Act of 1934, as amended (the "Exchange Act")) of such number
of shares of the outstanding common stock of Parent and shares subject to
outstanding options as is indicated on the signature page of this Agreement; and

     C. In consideration of the execution of the Merger Agreement by Buyer,
Stockholder (in his or her capacity as such) agrees to vote the Shares (as
defined below) and other such shares of capital stock of Parent over which
Stockholder has voting power so as to facilitate consummation of the Merger.

     NOW, THEREFORE, intending to be legally bound, the parties hereto agree as
follows:

     1. Certain Definitions. Capitalized terms not defined herein shall have the
meanings ascribed to them in the Merger Agreement. For purposes of this
Agreement:

          (a) "Expiration Date" shall mean the earlier to occur of (i) such date
     and time as the Majority Stockholder Voting Agreement shall have been
     terminated pursuant to Section 9 thereof, or (ii) the Effective Time.

          (b) "Parent Common Stock" shall mean the common stock of Parent.

          (c) "Person" shall mean any (i) individual, (ii) corporation, limited
     liability company, partnership or other entity, or (iii) governmental
     authority.

          (d) "Shares" shall mean: (i) all securities of Parent (including all
     shares of Parent Common Stock and all options, warrants and other rights to
     acquire shares of Parent Common Stock) beneficially owned by Stockholder as
     of the date of this Agreement; and (ii) all additional securities of Parent
     (including all additional shares of Parent Common Stock and all additional
     options, warrants and other rights to acquire shares of Parent Common
     Stock) of which Stockholder acquires beneficial ownership during the period
     from the date of this Agreement through the Expiration Date.

          (e) Transfer. A Person shall be deemed to have effected a "Transfer"
     of a security if such person directly or indirectly: (i) sells, pledges,
     encumbers, grants an option with respect to, transfers

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    or disposes of such security or any interest in such security; or (ii)
    enters into an agreement or commitment providing for the sale of, pledge of,
    encumbrance of, grant of an option with respect to, transfer of or
    disposition of such security or any interest therein.

     2. Transfer of Shares.

     (a) Transferee of Shares to be Bound by this Agreement. Stockholder agrees
that, during the period from the date of this Agreement through the Expiration
Date, Stockholder shall not cause or permit any Transfer of any of the Shares to
be effected unless each Person to which any of such Shares, or any interest in
any of such Shares, is or may be transferred shall have: (a) executed a
counterpart of this Agreement and a proxy in the form attached hereto as Exhibit
A (with such modifications as Buyer may reasonably request); and (b) agreed in
writing to hold such Shares (or interest in such Shares) subject to all of the
terms and provisions of this Agreement.

     (b) Transfer of Voting Rights. Stockholder agrees that, during the period
from the date of this Agreement through the Expiration Date, Stockholder shall
not deposit (or permit the deposit of) any Shares in a voting trust or grant any
proxy or enter into any voting agreement or similar agreement in contravention
of the obligations of Stockholder under this Agreement with respect to any of
the Shares.

     3. Agreement to Vote Shares. At every meeting of the stockholders of Parent
called, and at every adjournment or postponement thereof, and on every action or
approval by written consent of the stockholders of Parent, Stockholder (in his
or her capacity as such) shall vote, to the extent not voted by the Person(s)
appointed under the Proxy (as defined below), the Shares or cause the Shares to
be voted:

          (a) in favor of adoption of the Stockholder Voting Proposal and any
     action in furtherance thereof;

          (b) against approval of any proposal made in opposition to, or in
     competition with, the Stockholder Voting Proposal or consummation of the
     Merger and the transactions contemplated by the Merger Agreement; and

          (c) against any of the following actions to the extent such actions
     are prohibited by the terms of the Majority Stockholder Voting Agreement or
     the Merger Agreement: (i) any merger, consolidation, business combination,
     sale of assets, reorganization or recapitalization of Parent with any
     party, (ii) any sale, lease or transfer of any significant part of the
     assets of Parent, (iii) any reorganization, recapitalization, dissolution,
     liquidation or winding up of Parent, (iv) any material change in the
     capitalization of Parent or Parent's corporate structure, or (v) any other
     action that is intended, or could reasonably be expected to, impede,
     interfere with, delay, postpone, discourage or adversely affect the Merger
     or any of the other transactions contemplated by the Merger Agreement.

     Notwithstanding any provision of this Agreement to the contrary, nothing in
this Agreement shall limit or restrict Stockholder from acting in Stockholder's
capacity as a director or officer of Parent or the Company (it being understood
that this Agreement shall apply to Stockholder solely in Stockholder's capacity
as a stockholder of Parent) or voting in Stockholder's sole discretion on any
matter other than those matters referred to in subsections (a), (b) and (c)
above.

     4. Irrevocable Proxy. Concurrently with the execution of this Agreement,
Stockholder agrees to deliver to Buyer a proxy in the form attached hereto as
Exhibit A (the "Proxy"), which shall be irrevocable to the fullest extent
permissible by law, with respect to the Shares.

     5. Representations and Warranties of the Stockholder. Stockholder (i) is
the record and beneficial owner of the shares of Parent Common Stock and the
options to purchase shares of Parent Common Stock indicated on the signature
page of this Agreement, which are free and clear of any liens, adverse claims,
charges, voting restrictions, rights of first refusal or other encumbrances
(except any such encumbrances arising under securities laws); (ii) as of the
date hereof, does not beneficially own any securities of Parent other than the
shares of Parent Common Stock and options to purchase shares of Parent Common
Stock indicated on the signature page of this Agreement; and (iii) has full
power and authority to make, enter into and carry out the terms of this
Agreement and the Proxy. Stockholder agrees

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that, until the Expiration Date, Stockholder shall not, directly or indirectly,
take any action that would make any representation or warranty contained in this
paragraph 5 untrue or incorrect in any material respect or have the effect of
preventing or disabling Stockholder from performance of its obligations
hereunder, except as expressly permitted by this Agreement.

     6. Additional Documents. Stockholder (in his or her capacity as such) and
Buyer hereby covenant and agree to execute and deliver any additional documents
necessary or desirable, in the reasonable opinion of Buyer, to carry out the
intent of this Agreement.

     7. No Solicitation.

     (a) Stockholder covenants and agrees that, prior to the Expiration Date,
Stockholder shall not, nor shall it authorize or permit, as applicable, any of
its subsidiaries or its or their directors, officers, employees, investment
bankers, attorneys, accountants or other advisors or representatives (such
directors, officers, employees, investment bankers, attorneys, accountants,
other advisors and representatives, collectively, "Representatives") to directly
or indirectly:

          (i) solicit, initiate, encourage or facilitate any inquiries or the
     making of any proposal or offer that constitutes, or could reasonably be
     expected to lead to, any Company Acquisition Proposal or Parent Acquisition
     Proposal (each as defined below), including without limitation amending or
     granting any waiver or release under any standstill or similar agreement
     with respect to any Parent Common Stock; or

          (ii) enter into, continue or otherwise participate in any discussions
     or negotiations regarding, furnish to any person any information with
     respect to, assist or participate in any effort or attempt by any person
     with respect to, or otherwise cooperate in any way with, any Company
     Acquisition Proposal or Parent Acquisition Proposal or any inquiry,
     proposal or offer that could reasonably be expected to lead to any Company
     Acquisition Proposal or Parent Acquisition Proposal.

     Notwithstanding the foregoing and subsection (c) below, to the extent
Stockholder or any Representative of Stockholder is a director of Parent,
Stockholder may take, and Stockholder may permit such Representative to take,
such actions in his or her capacity as director of Parent as are expressly
permitted to be taken by the Board of Directors of Parent with respect to a
Parent Acquisition Proposal pursuant to (A) Section 7(a) of the Majority
Stockholder Voting Agreement in connection with a bona fide, unsolicited Parent
Acquisition Proposal made or received after the date of this Agreement, (B)
Section 7(b) of the Majority Stockholder Voting Agreement and (C) Section 7(d)
of the Majority Stockholder Voting Agreement, in each case subject to the
conditions and limitations set forth in the Majority Stockholder Voting
Agreement and in the case of (A) and (B), as long as such actions do not follow
a breach by Stockholder or such Representative of this Section 7 or a breach by
Parent of Section 7(a) of the Majority Stockholder Voting Agreement.

     (b) Stockholder shall immediately notify the Buyer orally, with written
confirmation to follow promptly (and in any event within 48 hours), of any
Company Acquisition Proposal or Parent Acquisition Proposal or any request for
nonpublic information in connection with, or that would reasonably be expected
to lead to, any Company Acquisition Proposal or Parent Acquisition Proposal and
of any material modifications to any Company Acquisition Proposal or Parent
Acquisition Proposal, received by Stockholder, such notice to include all
written materials delivered to Stockholder by the person making such inquiry,
Company Acquisition Proposal or Parent Acquisition Proposal and in any case the
identity of such person and a description of the terms of such Company
Acquisition Proposal or Parent Acquisition Proposal.

     (c) Stockholder shall, and shall cause its Representatives to, cease
immediately all discussions and negotiations regarding any proposal that
constitutes, or could reasonably be expected to lead to, a Company Acquisition
Proposal or Parent Acquisition Proposal.

     (d) "Company Acquisition Proposal" means (i) any inquiry, proposal or offer
for a merger, consolidation, dissolution, sale of substantial assets, tender
offer, recapitalization, share exchange or other

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business combination involving the Company or any material Subsidiary of it,
(ii) any proposal for the issuance by the Company or any Subsidiary of it of
over 15% of its equity securities, and (iii) any proposal or offer to
exclusively license or acquire in any manner, directly or indirectly, over 15%
of the equity securities or consolidated total assets of the Company or any of
the equity securities of the Company held by Stockholder, in each case other
than the transactions contemplated by the Merger Agreement.

     (e) "Parent Acquisition Proposal" means (i) any inquiry, proposal or offer
for a merger, consolidation, dissolution, sale of substantial assets, tender
offer, recapitalization, share exchange or other business combination involving
Parent or any material Subsidiary of it, (ii) any proposal for the issuance by
Parent or any Subsidiary of it of over 15% of its equity securities, and (iii)
any proposal or offer to exclusively license or acquire in any manner, directly
or indirectly, over 15% of the equity securities or consolidated total assets of
Parent, in each case other than the transactions contemplated by the Merger
Agreement; provided that the transactions contemplated by the Asset Purchase
Agreement, dated as of October 22, 2003, between Stockholder and Unisys
Corporation shall not be deemed a Parent Acquisition Proposal.

     8. Legending of Shares. If so requested by Buyer, Stockholder agrees that
the Shares shall bear a legend stating that they are subject to this Agreement
and to an irrevocable proxy.

     9. Termination. This Agreement and the Proxy delivered in connection
herewith shall terminate and shall have no further force or effect as of the
Expiration Date.

10. Miscellaneous.

     (a) Severability. If any term, provision, covenant or restriction of this
Agreement is held by a court of competent jurisdiction to be invalid, void or
unenforceable, then the remainder of the terms, provisions, covenants and
restrictions of this Agreement shall remain in full force and effect and shall
in no way be affected, impaired or invalidated.

     (b) Binding Effect and Assignment. This Agreement and all of the provisions
hereof shall be binding upon and inure to the benefit of the parties hereto and
their respective successors and permitted assigns, but, except as otherwise
specifically provided herein, neither this Agreement nor any of the rights,
interests or obligations of the parties hereto may be assigned by either of the
parties without prior written consent of the other.

     (c) Amendments and Modification. This Agreement may not be modified,
amended, altered or supplemented except upon the execution and delivery of a
written agreement executed by the parties hereto.

     (d) Specific Performance; Injunctive Relief. The parties hereto acknowledge
that Buyer shall be irreparably harmed and that there shall be no adequate
remedy at law for a violation of any of the covenants or agreements of
Stockholder set forth herein. Therefore, it is agreed that, in addition to any
other remedies that may be available to Buyer upon any such violation, Buyer
shall have the right to enforce such covenants and agreements by specific
performance, injunctive relief or by any other means available to Buyer at law
or in equity.

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     (e) Notices. All notices and other communications pursuant to this
Agreement shall be in writing and deemed to be sufficient if contained in a
written instrument and shall be deemed given if delivered personally,
telecopied, sent by nationally-recognized overnight courier or mailed by
registered or certified mail (return receipt requested), postage prepaid, to the
parties at the following address (or at such other address for a party as shall
be specified by like notice):

If to Buyer:

    InfoSpace, Inc.
    601 108th Avenue NE
    Suite 1200
    Bellevue, Washington 98004
    Attention: General Counsel
    Facsimile: (415) 201-6167

with a copy to:

    Wilson Sonsini Goodrich & Rosati, Professional Corporation
    650 Page Mill Road
    Palo Alto, CA 94304-1050
    Attention: Jeffrey D. Saper, Esq.
    Telecopy No.: (650) 493-6811

and:

    Wilson Sonsini Goodrich & Rosati, Professional Corporation
    One Market
    Spear Tower, Suite 3300
    San Francisco, CA 94105
    Attention: Steve L. Camahort, Esq.
    Telecopy No.: (415) 947-2099

If to Stockholder: To the address set forth on Parent's records

If to Parent:

    ePresence, Inc.
    120 Flanders Road
    Westboro, MA 01581
    Attention: Bill Ferry
    Telecopy No.: (508) 836-3277

with a copy to:

    Hale and Dorr LLP
    60 State Street
    Boston, MA 02109
    Attention: Mark G. Borden, Esq.
    Telecopy No.: (617) 526-5000

If to the Company:

    Switchboard Incorporated
    120 Flanders Road
    Westboro, MA 01581
    Attention: Dean Polnerow
    Telecopy No.: (508) 898-8222

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with a copy to:

    Weil, Gotshal & Manges LLP
    100 Federal Street, 34th Floor
    Boston, MA 02110
    Attention: Steven M. Peck, Esq.
    Telecopy No.: (617) 772-8333

     (f) Governing Law; Exclusive Jurisdiction. Except to the extent that
Massachusetts Law is mandatorily applicable to any provision hereof, this
Agreement shall be governed by and construed in accordance with the internal
laws of the State of Delaware without giving effect to any choice or conflict of
law provision or rule (whether of the State of Delaware or any other
jurisdiction) that would cause the application of the laws of any jurisdiction
other than those of the State of Delaware. Each of the parties hereto
irrevocably consents to the exclusive jurisdiction and venue of the courts of
the State and Delaware and the Federal courts of the United States located in
the State of Delaware, in connection with any matter based upon or arising out
of this Agreement or the matters contemplated herein, agrees that process may be
served upon them in any manner authorized by the laws of the State of Delaware
for such persons and waives and covenants not to assert or plead any objection
which they might otherwise have to such jurisdiction, venue and such process.

     (g) Entire Agreement. This Agreement and the Proxy contain the entire
understanding of the parties in respect of the subject matter hereof, and
supersede all prior negotiations and understandings between the parties with
respect to such subject matter.

     (h) Effect of Headings. The section headings are for convenience only and
shall not affect the construction or interpretation of this Agreement.

     (i) Counterparts. This Agreement may be executed in several counterparts,
each of which shall be an original, but all of which together shall constitute
one and the same agreement.

     (j) No Obligation to Exercise Options. Notwithstanding any provision of
this Agreement to the contrary, nothing in this Agreement shall obligate
Stockholder to exercise any option, warrant or other right to acquire shares of
Parent Common Stock.

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     IN WITNESS WHEREOF, the parties have caused this Agreement to be duly
executed on the day and year first above written.


INFOSPACE, INC.


By:___________________________           By:___________________________
Signature of Authorized Signatory        Stockholder
Name:                                    Name:
Title:                                   Title:

EPRESENCE, INC.                                 shares beneficially owned:

By:___________________________                  shares of Parent Common Stock
Signature of Authorized Signatory               shares of Parent Common Stock
Name:                                    issuable upon exercise of outstanding
Title:                                   options




SWITCHBOARD INCORPORATED

By:___________________________
Signature of Authorized Signatory
Name:
Title:

                   [Signature Page to Parent Voting Agreement]

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                                IRREVOCABLE PROXY

     The undersigned stockholder (the "Stockholder") of ePresence, Inc., a
Massachusetts corporation ("Parent"), hereby irrevocably (to the fullest extent
permitted by law) appoints the directors on the Board of Directors of InfoSpace,
Inc., a Delaware corporation ("Buyer"), and each of them, as the sole and
exclusive attorneys and proxies of the undersigned, with full power of
substitution and resubstitution, to vote and exercise all voting and related
rights (to the full extent that the undersigned is entitled to do so) with
respect to all of the shares of capital stock of Parent that now are or
hereafter may be beneficially owned by the undersigned, and any and all other
shares or securities of Parent issued or issuable in respect thereof on or after
the date hereof (collectively, the "Shares") in accordance with the terms of
this Proxy until the Expiration Date (as defined below). Upon the undersigned's
execution of this Proxy, any and all prior proxies given by the undersigned with
respect to any Shares are hereby revoked and the undersigned agrees not to grant
any subsequent proxies with respect to the Shares until after the Expiration
Date.

     This Proxy is irrevocable (to the fullest extent permitted by law), is
coupled with an interest and is granted pursuant to that certain Voting
Agreement of even date herewith by and among Buyer, the undersigned stockholder,
Parent and Switchboard Incorporated, a Delaware corporation (the "Voting
Agreement"), and is granted in consideration of Buyer entering into that certain
Agreement and Plan of Merger of even date herewith (the "Merger Agreement"),
among Buyer, Big Book Acquisition Corp., a Delaware corporation and a
wholly-owned subsidiary of Buyer ("Transitory Subsidiary"), and the Company. The
Merger Agreement provides for the merger of Transitory Subsidiary with and into
the Company in accordance with its terms (the "Merger"). As used herein, the
term "Expiration Date" shall mean the earlier to occur of (i) such date and time
as the Majority Stockholder Voting Agreement (as defined in the Voting
Agreement) shall have been validly terminated pursuant to Section 9 thereof or
(ii) the Effective Time (as defined in the Merger Agreement).

     The attorneys and proxies named above, and each of them, are hereby
authorized and empowered by the undersigned, at any time prior to the Expiration
Date, to act as the undersigned's attorney and proxy to vote the Shares, and to
exercise all voting, consent and similar rights of the undersigned with respect
to the Shares (including, without limitation, the power to execute and deliver
written consents) at every annual, special or adjourned meeting of stockholders
of the Company and in every written consent in lieu of such meeting:

          (a) in favor of approval of the Stockholder Voting Proposal (as
     defined in the Voting Agreement) and any action in furtherance thereof;

          (b) against approval of any proposal made in opposition to, or in
     competition with, the Stockholder Voting Proposal or consummation of the
     Merger and the transactions contemplated by the Merger Agreement; and

          (c) against any of the following actions to the extent prohibited by
     the terms of the Majority Stockholder Voting Agreement (as defined in the
     Voting Agreement) or the Merger Agreement: (i) any merger, consolidation,
     business combination, sale of assets, reorganization or recapitalization of
     Parent with any party, (ii) any sale, lease or transfer of any significant
     part of the assets of Parent, (iii) any reorganization, recapitalization,
     dissolution, liquidation or winding up of Parent, (iv) any material change
     in the capitalization of Parent or Parent's corporate structure, or (v) any
     other action that is intended, or could reasonably be expected to, impede,
     interfere with, delay, postpone, discourage or adversely affect the Merger
     or any of the other transactions contemplated by the Merger Agreement.

     The attorneys and proxies named above may not exercise this Proxy on any
other matter except as provided in clauses (a), (b) and (c) above. The
undersigned stockholder may vote the Shares on all other matters.

     Any obligation of the undersigned hereunder shall be binding upon the
successors and assigns of the undersigned.

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     This Proxy is irrevocable (to the fullest extent permitted by law). This
Proxy shall terminate, and be of no further force and effect, automatically upon
the Expiration Date.


                                         By:___________________________
                                         Stockholder
                                         Name:
                                         Title:

Dated: March 25, 2004

        [Signature Page to Irrevocable Proxy to Parent Voting Agreement]

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