ASPECT COMMUNICATIONS CORP
EXHIBIT 10.101
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<TYPE>EX-10.101
<SEQUENCE>4
<FILENAME>f93211exv10w101.htm
<DESCRIPTION>EXHIBIT 10.101
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 <B><FONT size="2">EXHIBIT 10.101</FONT></B>
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<P align="center">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<FONT size="2">August&nbsp;12, 2003
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<FONT size="2">VIA FACSIMILE
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<P align="left"><FONT size="2">Aspect Communications Corporation <BR>
 1310 Ridder Park Drive <BR>
 San Jose, CA 95131
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    <TD><FONT size="2">Re:</FONT></TD>
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    <FONT size="2">$25,000,000 Loan (the &#147;Loan&#148;) made by
    Fremont Investment &#38; Loan (&#147;Fremont&#148;) to Aspect
    Communications Real Estate Holdings LLC, a Delaware limited
    liability company (&#147;Borrower&#148;); Loan No. 950114178
    </FONT></TD>
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<P align="left">
<FONT size="2">Dear Ladies and Gentleman:
</FONT>

<P align="left">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<FONT size="2">This letter concerns the Loan described above and
reference is made to the Loan and Security Agreement dated
September&nbsp;28, 2001, between Fremont and Borrower in
connection with the Loan (the &#147;Loan Agreement&#148;). All
initially-capitalized terms not otherwise defined herein shall
have the meanings given in the Loan Agreement. Fremont and
Borrower desire to amend the Loan Documents as provided in this
letter agreement.
</FONT>

<P align="left">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<FONT size="2">Borrower and Fremont desire to amend the Secured
Promissory Note as follows (the &#147;Agreed Modification&#148;):
</FONT>

<P align="left">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<FONT size="2">Floor Rate means a rate of seven percent (7%) per
annum.
</FONT>

<P align="left">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<FONT size="2">Except as expressly provided herein with respect
to the Agreed Modification, the Loan Documents shall remain
unmodified and in full force and effect.
</FONT>

<P align="left">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<FONT size="2">As an inducement for the foregoing agreements by
Fremont, Borrower and Aspect Communications Corporation
(&#147;Guarantor&#148;) represent, warrant and agree as follows:
</FONT>
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    <TD align="left">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
    <FONT size="2">A.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The agreements by
    Fremont set forth in this letter agreement shall not excuse
    Borrower or Guarantor from any of their obligations under the
    Loan Documents or the Environmental Indemnity, constitute a
    waiver by Fremont of any of the terms and conditions of the Loan
    Documents, or, except as provided herein with respect to the
    Agreed Modification, constitute an amendment of, or an agreement
    by Fremont to amend,
    </FONT></TD>
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<IMG src="f93211f9321102.gif" alt="(COMMERCIAL REAL ESTATE ADDRESS)">

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<FONT size="2">August 12, 2003
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<FONT size="2">Page 2
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    <FONT size="2">any of the terms of the Loan Documents, and
    Fremont has no obligation to further modify any of the Loan
    Documents.
    </FONT></TD>
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    <TD align="left">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
    <FONT size="2">B.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Borrower and
    Guarantor acknowledge and reaffirm their respective obligations
    under the Loan Documents and the Environmental Indemnity, as
    modified by this letter agreement.
    </FONT></TD>
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    <TD>&nbsp;</TD>
    <TD align="left">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
    <FONT size="2">C.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Borrower and
    Guarantor each have full power and authority to execute, deliver
    and perform their respective obligations under this letter
    agreement and this letter agreement is binding upon and
    enforceable against Borrower and Guarantor in accordance with
    its terms.
    </FONT></TD>
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    <TD>&nbsp;</TD>
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    <TD>&nbsp;</TD>
    <TD align="left">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
    <FONT size="2">D.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;As of the date of
    this letter agreement, neither Borrower nor Guarantor has any
    (i)&nbsp;offsets or defenses against the payment of the Note or
    any other amounts under the Loan Documents or the Environmental
    Indemnity, or (ii)&nbsp;claims against Lender or any employee,
    officer, director or agent of Lender in connection with any of
    the Loan Documents or the Environmental Indemnity.
    </FONT></TD>
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    <TD>&nbsp;</TD>
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    <TD>&nbsp;</TD>
    <TD align="left">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
    <FONT size="2">E.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;In addition to
    all other matters constituting a Potential Default or Event of
    Default under the Loan Documents, the breach or default by
    Borrower or Guarantor of any term or covenant contained herein,
    or the inaccuracy of any representation or warranty contained
    herein, shall also constitute a Potential Default, and upon the
    expiration of any applicable cure period set forth in the Loan
    Documents, an Event of Default, under the Loan Documents.
    </FONT></TD>
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<P align="left">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<FONT size="2">This letter agreement shall be governed by the
laws of the State of California. This letter agreement may be
executed in any number of counterparts, each of which when so
executed and delivered shall be deemed to be an original and all
of which counterparts taken together shall constitute one and
the same instrument. Signature pages may be detached from the
counterparts and attached to a single copy of this letter
agreement to physically form one document.
</FONT>

<P align="left">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<FONT size="2">Nothing contained in this letter or in any
discussions, either before or after the date of this letter,
with Borrower or Guarantor or any of their respective partners,
members or representatives, is intended to constitute, nor shall
it be deemed to constitute an amendment of any of the terms of
the Loan Documents or the Environmental Indemnity, except as
expressly provided herein with respect to the Agreed
Modification. As provided in the Loan Documents, the Loan
Documents may only be amended in writing executed by both
Borrower and Fremont.
</FONT>

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<FONT size="2">August 12, 2003
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<FONT size="2">Page 3
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<P align="left">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<FONT size="2">This letter agreement and the Loan Documents
constitute the entire understanding between the parties with
respect to the subject matter hereof, and all prior agreements,
understandings, representations and statements with respect
thereto, whether oral or written, are merged into this letter
agreement and the Loan Documents.
</FONT>

<P align="left">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<FONT size="2">THE SUBMISSION OF THIS LETTER AGREEMENT TO
BORROWER OR GUARANTOR OR THEIR AGENTS OR ATTORNEYS FOR REVIEW OR
SIGNATURE DOES NOT CONSTITUTE AN AGREEMENT BY FREMONT, AND THIS
LETTER AGREEMENT SHALL HAVE NO BINDING FORCE OR EFFECT UNLESS IT
IS EXECUTED BY BORROWER AND GUARANTOR AND DELIVERED TO <U>NATHAN
JOHO</U> ON OR BEFORE 5:00 P.M. (CALIFORNIA TIME) ON
<U>AUGUST&nbsp;29, 2003</U>. IF FREMONT FAILS TO RECEIVE THE
FULLY EXECUTED LETTER AGREEMENT ON OR BEFORE SUCH TIME, THIS
LETTER AGREEMENT SHALL BE AUTOMATICALLY NULL AND VOID.
</FONT>
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    <FONT size="2">Sincerely,
    </FONT></TD>
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    <IMG src="f93211f9321101.gif" alt="-s- Rick Gillerman"></TD>
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    <TD>&nbsp;</TD>
    <TD align="left">
    <FONT size="2">Rick Gillerman
    </FONT></TD>
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    <TD>&nbsp;</TD>
    <TD align="left">
    <FONT size="2">Vice President
    </FONT></TD>
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<FONT size="2">August 12, 2003
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<FONT size="2">Page 4
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<FONT size="2">ACCEPTED AND AGREED:
</FONT>

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<FONT size="2">BORROWER:
</FONT>

<P align="left">
<FONT size="2">Date: August 18, 2003
</FONT>

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<B><FONT size="2">ASPECT COMMUNICATIONS REAL ESTATE</FONT></B>

<DIV align="left">
<B><FONT size="2">HOLDINGS LLC, </FONT></B><FONT size="2">a
Delaware limited liability company
</FONT>
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    <FONT size="2">By:
    </FONT></DIV>
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    <TD><FONT size="2">&nbsp;</FONT></TD>
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    <FONT size="2">Aspect Communications Corporation,<BR>
    a California corporation<BR>
    its Manager
    </FONT></TD>
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    <TD><FONT size="2">&nbsp;</FONT></TD>
    <TD><FONT size="2">&nbsp;</FONT></TD>
    <TD align="left" valign="top">
    <FONT size="2">By:&nbsp;/s/ CHRISTINE M. GORJANC<br>
    <HR size="1" noshade></font></TD>

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    <TD><FONT size="2">&nbsp;</FONT></TD>
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    <FONT size="2">Name:&nbsp;Christine M. Gorjanc<br>
    <HR size="1" noshade></font></TD>

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    <TD><FONT size="2">&nbsp;</FONT></TD>
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    <FONT size="2">Title:&nbsp;<HR size="1" noshade>
    </FONT></TD>
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    <TD><FONT size="2">&nbsp;</FONT></TD>
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    <FONT size="2">By:&nbsp;/s/ GARY A. WETSEL
    </FONT></TD>
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    <TD><FONT size="2">&nbsp;</FONT></TD>
    <TD align="left" valign="top">
    <FONT size="2">Name:&nbsp;Gary A. Wetsel<br>
<HR size="1" noshade></font></TD>

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    <FONT size="2">Title:&nbsp;<HR size="1" noshade>
    </FONT></TD>
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<FONT size="2">GUARANTOR:
</FONT>

<P align="left">
<FONT size="2">Date: August&nbsp;18, 2003
</FONT>

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<B><FONT size="2">ASPECT COMMUNICATIONS CORPORATION,</FONT></B>

<DIV align="left">
<FONT size="2">a California Corporation
</FONT>
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    <TD><FONT size="2">By:&nbsp;</FONT></TD>
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    <FONT size="2">/s/ CHRISTINE M. GORJANC <BR>
     <HR size="1" align="left" noshade>
    </FONT></TD>
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    <TD><FONT size="2">Name:&nbsp;</FONT></TD>
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    <FONT size="2">Christine M. Gorjanc
    </FONT></TD>
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    <TD><FONT size="2">Title:&nbsp;</FONT></TD>
    <TD align="left">
    <FONT size="2">VP, Treasurer
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    <TD><FONT size="2">By:&nbsp;</FONT></TD>
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    <FONT size="2">/s/ GARY A. WETSEL<BR>
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    </FONT></TD>
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    <TD><FONT size="2">Name:&nbsp;</FONT></TD>
    <TD align="left">
    <FONT size="2">Gary A. Wetsel
    </FONT></TD>
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    <TD><FONT size="2">Title:&nbsp;</FONT></TD>
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    <FONT size="2">EVP, CFO &#38; CAO
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