ASPECT COMMUNICATIONS CORP
EXHIBIT 10.94
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<TYPE>EX-10.94
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<DESCRIPTION>EXHIBIT 10.94
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<P align="right"><FONT size="2"><B>Exhibit&nbsp;10.94</B>
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<P align="left"><FONT size="2">March&nbsp;3, 2003
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<P><FONT size="2">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<B>RE: Separation Agreement and Release</B>
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<P align="left"><FONT size="2">Dear Rod:
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<P><FONT size="2">As we have discussed, Aspect is offering this separation package in recognition
of your many contributions. This letter sets forth the terms and conditions of
your separation agreement and the parties mutual release of the other from any
liability. Please know that acceptance or rejection of this agreement will in
no way affect Aspect&#146;s obligation to pay your accrued salary through the
Resignation Date, including all unused accrued benefits, subject to the
standard payroll deductions and withholdings.
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<TABLE width="100%" border="0" cellpadding="0" cellspacing="0">
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    <TD width="5%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="1%" align="left" nowrap><FONT size="2"><B>1.</B></FONT></TD>
    <TD width="3%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="91%"><FONT size="2"><B>Responsibilities. </B>Your last day of employment for Aspect will be
March&nbsp;7, 2003 (the &#147;Resignation Date&#148;). After the Resignation Date you
agree to provide Aspect with services as an independent consultant until
the earlier of February&nbsp;20, 2004 or the date upon which you accept other
full-time employment (the &#147;Separation Date&#148;). Until the Separation Date,
you agree to transition your duties as President of Worldwide Market
Development, Marketing and Alliances and remain reasonably available from
time to time to advise and assist the senior executives of Aspect. You
acknowledge that your services will be performed as an independent
contractor, not as an employee, and that you will not be eligible or
entitled to participate in any Aspect benefit or incentive program.</FONT></TD>
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    <TD><FONT size="2">&nbsp;</FONT></TD>
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    <TD width="5%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="1%" align="left" nowrap><FONT size="2"><B>2.</B></FONT></TD>
    <TD width="3%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="91%"><FONT size="2"><B>Payments. </B>In return for your services after the Resignation Date and
your release of Aspect from any liability, Aspect will pay you an amount
equal to a total of nine (9)&nbsp;months base salary, which is equal to two
hundred and fifty-three thousand one hundred and twenty-five dollars
($253,125), and transfer title to the Aspect personal computer and
cellular phone in your possession (the &#147;Settlement&#148;).</FONT></TD>
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    <TD><FONT size="2">&nbsp;</FONT></TD>
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    <TD width="5%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="1%" align="left" nowrap><FONT size="2"><B>3.</B></FONT></TD>
    <TD width="3%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="91%"><FONT size="2"><B>Schedule of Settlement Payments</B>. Aspect will pay the Settlement in the
following manner: i) for the first six (6)&nbsp;months after the Resignation
Date $12,980.77 bi-weekly less all applicable tax withholding; and ii)
following the first six (6)&nbsp;months up to the Separation Date, $6490.39
bi-weekly less all applicable tax withholdings.</FONT></TD>
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    <TD><FONT size="2">&nbsp;</FONT></TD>
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    <TD width="5%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="1%" align="left" nowrap><FONT size="2"><B>4.</B></FONT></TD>
    <TD width="3%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="91%"><FONT size="2"><B>Other Employment</B>. In the event that you accept full-time employment
with another employer, Aspect will pay you the outstanding remainder of
the Settlement in a lump sum. However, if you accept employment with a
competitor of Aspect, then it is agreed that Aspect will have no
obligation to pay any further installment of the Settlement and no
further obligation to pay any COBRA premium for your health benefits. It
is understood that a competitor of Aspect will be considered exclusively
these companies: Cisco, Genesys/Alcatel, Avaya, IEX, Blue Pumpkin,
Siemens, Nortel, and Rockwell.</FONT></TD>
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    <TD><FONT size="2">&nbsp;</FONT></TD>
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    <TD width="5%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="1%" align="left" nowrap><FONT size="2"><B>5.</B></FONT></TD>
    <TD width="3%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="91%"><FONT size="2"><B>Benefits. </B>Aspect will agree to pay the cost of your COBRA health
benefits through the Separation Date. After the Separation Date, you may
continue coverage for the remainder of the COBRA period by paying the
full premium cost plus a small administrative fee.</FONT></TD>
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<TR>
    <TD><FONT size="2">&nbsp;</FONT></TD>
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<TR valign="top">
    <TD width="5%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="1%" align="left" nowrap><FONT size="2"><B>6.</B></FONT></TD>
    <TD width="3%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="91%"><FONT size="2"><B>Stock Options. </B>Effective on the Resignation Date, you will receive the
equivalent of one year of accelerated stock option vesting on all
outstanding options. All unvested stock options will be cancelled upon
the Resignation Date. For each fully vested stock option as of the
Resignation Date, you will receive an extended period of time to exercise
these stock options. Each fully vested stock option will remain
exercisable until February&nbsp;20, 2004.</FONT></TD>
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    <TD><FONT size="2">&nbsp;</FONT></TD>
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    <TD width="5%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="1%" align="left" nowrap><FONT size="2"><B>7.</B></FONT></TD>
    <TD width="3%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="91%"><FONT size="2"><B>Outplacement. </B>For outplacement services prior to the Separation Date,
Aspect will agree to pay Lee Hecht Harrison for up to $7,500 in
outplacement services.</FONT></TD>
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    <TD><FONT size="2">&nbsp;</FONT></TD>
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    <TD width="5%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="1%" align="left" nowrap><FONT size="2"><B>8.</B></FONT></TD>
    <TD width="3%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="91%"><FONT size="2"><B>Expense Reimbursements. </B>You agree that, within ten (10)&nbsp;days of the
Resignation Date, you will submit your final expense reimbursement
statement reflecting all business expenses for which you seek
reimbursement. Aspect will reimburse you for those expenses authorized
under Aspect&#146;s reimbursement policies.</FONT></TD>
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<TR>
    <TD><FONT size="2">&nbsp;</FONT></TD>
</TR>
<TR valign="top">
    <TD width="5%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="1%" align="left" nowrap><FONT size="2"><B>9.</B></FONT></TD>
    <TD width="3%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="91%"><FONT size="2"><B>Return of Company Property. </B>By the Resignation Date, you agree to
return to Aspect all documents and other Aspect property that you have
had in your possession at any time, including, but not limited to, Aspect
files, notes, drawings, records, business plans and forecasts, financial
information, specifications, computer-recorded
information, tangible property including, but not limited to, credit cards,
entry cards, identification badges and keys; and, any materials of any kind
that contain or embody any proprietary or confidential information of
Aspect.</FONT></TD>
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    <TD><FONT size="2">&nbsp;</FONT></TD>
</TR>
<TR valign="top">
    <TD width="5%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="1%" align="left" nowrap><FONT size="2"><B>10.</B></FONT></TD>
    <TD width="3%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="91%"><FONT size="2"><B>Proprietary Information Obligations. </B>You acknowledge your continuing
obligations under your Proprietary Information and Inventions Agreement
not to use or disclose any confidential or proprietary information of
Aspect.</FONT></TD>
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<TR>
    <TD><FONT size="2">&nbsp;</FONT></TD>
</TR>
<TR valign="top">
    <TD width="5%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="1%" align="left" nowrap><FONT size="2"><B>11.</B></FONT></TD>
    <TD width="3%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="91%"><FONT size="2"><B>Non-disparagement. </B>Both you and Aspect agree not to disparage the
other party, and the other party&#146;s officers, directors, employees,
shareholders and agents.</FONT></TD>
</TR>
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    <TD><FONT size="2">&nbsp;</FONT></TD>
</TR>
<TR valign="top">
    <TD width="5%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="1%" align="left" nowrap><FONT size="2"><B>12.</B></FONT></TD>
    <TD width="3%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="91%"><FONT size="2"><B>Non-solicitation. </B>You agree that for one (1)&nbsp;year following the
Separation Date, you will not directly or indirectly solicit any
employee, consultant, or independent contractor of Aspect to terminate
his or her relationship with Aspect.</FONT></TD>
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    <TD><FONT size="2">&nbsp;</FONT></TD>
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    <TD width="5%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="1%" align="left" nowrap><FONT size="2"><B>13.</B></FONT></TD>
    <TD width="3%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="91%"><FONT size="2"><B>Cooperation in Legal Proceedings. </B>You will agree to provide reasonable
cooperation in connection with any action or proceeding which relates to
Aspect, including without limitation, any litigation or dispute arising
out of actions or inactions of the company of which you have knowledge or
information. You further agree to cooperate with the company in supplying
data, information, and expertise within your special knowledge or
competence and otherwise assist the company in the protection of the
interests of the company and its affiliates. Aspect will reimburse you
any expenses reasonably incurred in connection with such cooperation.</FONT></TD>
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    <TD><FONT size="2">&nbsp;</FONT></TD>
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    <TD width="1%" align="left" nowrap><FONT size="2"><B>14.</B></FONT></TD>
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    <TD width="91%"><FONT size="2"><B>Release of All Legal Claims</B>. In consideration for the payments and
promises described above, you will agree to completely release and
forever discharge Aspect from all claims, rights, obligations, and causes
of action of any and every kind, known or unknown, which you may now
have, or ever had, in any way connected with the employment relationship
with Aspect, which includes any actions during that relationship or the
termination of that relationship. Your release includes but is not
limited to: a) all &#147;wrongful discharge&#148; or &#147;wrongful termination&#148; claims;
b) all claims relating to any contracts of employment, express or
implied; c) all claims for breach of any covenant of good faith and fair
dealing, express or implied; d) all claims for any tort of any nature; e)
all claims for attorney&#146;s fees and costs; and f) all claims under any
federal, state, or municipal statute, ordinance, regulation or
constitution, including specifically any claims under the California Fair
Employment and Housing Act, the California Labor Code, Title VII of the
Civil Rights Act of 1964, the Americans With Disabilities Act, the
Employee Retirement Income Security Act, the Age Discrimination in
Employment Act of 1967 (&#147;ADEA&#148;), the Older Workers Benefit Protection
Act, and any other laws or regulations relating to employment or
employment discrimination.</FONT></TD>
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    <TD><FONT size="2">&nbsp;</FONT></TD>
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    <TD width="5%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="1%" align="left" nowrap><FONT size="2"><B>15.</B></FONT></TD>
    <TD width="3%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="91%"><FONT size="2"><B>Acceptance. </B>You will have twenty-one (21)&nbsp;days from the date of this
letter to consider whether to release possible claims in exchange for the
payments and promises described above. This period is intended to
provide you with time to consider the release, and to consult with a
trusted advisor, accountant, or attorney before making your decision.
Because your acceptance of the settlement and release of claims is an
important act, you should consider it carefully. If you decide to accept
the terms and conditions described in this letter, you will have seven
days to change your mind and revoke your decision. You may do so by
providing written notice to Aspect.</FONT></TD>
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    <TD><FONT size="2">&nbsp;</FONT></TD>
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    <TD width="5%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="1%" align="left" nowrap><FONT size="2"><B>16.</B></FONT></TD>
    <TD width="3%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="91%"><FONT size="2"><B>Acknowledgment of California Civil Code &#167; 1542: </B>You acknowledge that
you have read Section&nbsp;1542 of the Civil Code of the State of California,
which provides:</FONT></TD>
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    <TD><FONT size="2"><B>A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES
NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE
RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS
SETTLEMENT WITH THE DEBTOR.</B></FONT></TD>
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<P><FONT size="2">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You understand that you voluntarily waive the rights under Section&nbsp;1542
and assume the risk of any claim that exists as of the date you accept this
agreement, but of which you are unaware, and which if you knew, would
materially affect your decision.
</FONT>
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    <TD width="1%" align="left" nowrap><FONT size="2"><B>17.</B></FONT></TD>
    <TD width="3%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="91%"><FONT size="2"><B>Aspect&#146;s Release</B>. Aspect will agree to completely release and forever
discharge you from all claims, rights, obligations, and causes of action
of any and every kind, known or unknown, which it may now have, or ever
had, in any way connected with your employment relationship with Aspect,
and Aspect voluntarily waives the rights under Section&nbsp;1542 of the
California Civil Code.</FONT></TD>
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    <TD><FONT size="2">&nbsp;</FONT></TD>
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    <TD width="5%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="1%" align="left" nowrap><FONT size="2"><B>18.</B></FONT></TD>
    <TD width="3%"><FONT size="2">&nbsp;</FONT></TD>
    <TD width="91%"><FONT size="2"><B>Entire Agreement</B>. This terms set forth in this letter will constitute
the entire understanding of the parties regarding your resignation and
separation from Aspect. This agreement will be interpreted under
California law, and the parties agree that any action to enforce the
terms of this agreement will be submitted exclusively to the state or
federal courts of Santa Clara County. You warrant that: a) you have read
and understood all of the terms in this document; b) that you have had
the opportunity to consult with legal counsel of your own choosing and to
have the terms fully explained to you; and c) that you are not executing
this agreement in reliance on any promises, representations or
inducements other than those contained in this document.</FONT></TD>
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<P><FONT size="2">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;If you accept these terms, please sign below and return the original to me. I
wish you good luck in your future endeavors.
</FONT>
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Sincerely,</FONT></TD>
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<B>ASPECT COMMUNICATIONS CORPORATION</B></FONT></TD>
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By:</FONT></TD>
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<HR size="1" noshade></FONT></TD>
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    <TD NOWRAP align="left" valign="top"><FONT size="2">
John R. Viera&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Date</FONT></TD>
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Sr. Vice President, Human Resources</FONT></TD>
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<P><FONT size="2">I elect to receive the payments and benefits under the terms set forth above.
I understand and agree that by this election that I am waiving any and all
claims that I may have against Aspect.<br>
AGREED:
</FONT>
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    <TD valign="top"><FONT size="2">Rod Butters</FONT></TD>
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