Great welcome and excellent room. They even remembered my birthday, which was 2 months ago. Thank you 🙏 #shangrilasg #staycation2020 #christmas2020 @ShangriLaSG https://t.co/dUtmuFMUuO
Shangri-La Hotel
[]
NASSIM
['great', 'welcome', 'excellent', 'room', 'even', 'remembered', 'birthday', '2', 'month', 'ago', 'thank', '🙏', '#shangrilasg', '#staycation2020', '#christmas2020', '@shangrilasg', 'https://t.co/dutmufmuuo']
['excellent', 'birthday', 'excellent', 'excellent', 'birthday', 'birthday', 'birthday']
great welcome excellent room they even birthday which thank #shangrilasg #staycation     #christmas     @shangrilasg
great welcome excellent room even remembered birthday 2 months ago thank shangrilasg staycation2020 christmas2020
  [
    {"relatedness": False, "type": "none", "explanation": "This post is not related to maintenance report feedback for public flat house."},
    ]

It seems that the post is not related to maintenance report feedback for public flat house. The post is thanking Shangri-La for a great welcome and excellent room, and also remembering their birthday two months ago. It does not mention any issue or inconvenience related to public flat house.