Terrible customer service at #thestraitswinecompany in Siglap. The service attendant Mr Jack was happily moving around in the store without a mask. Was extremely rude when the was told to put on a mask. It was downhill from then on https://t.co/TEf6xSAUoN
The Straits Wine Company
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FRANKEL
['terrible', 'customer', 'service', '#thestraitswinecompany', 'siglap', 'service', 'attendant', 'mr', 'jack', 'happily', 'moving', 'around', 'store', 'without', 'mask', 'extremely', 'rude', 'told', 'put', 'mask', 'downhill', 'https://t.co/tef6xsauon']
['happily', 'attendant', 'customer', 'attendant', 'happily', 'store', 'terrible', 'terrible', 'terrible', 'store', 'terrible', 'terrible']
terrible customer service service attendant jack happily moving around store without mask extremely rude when told mask downhill from then
terrible customer service thestraitswinecompany siglap service attendant mr jack happily moving around store without mask extremely rude told put mask downhill
  [
    {"relatedness": True, "type": "customer service", "explanation": "rude customer service representative"},
    {"relatedness": True, "type": "hygiene", "explanation": "lack of mask-wearing in a public space"}]

The post relates to a maintenance report feedback for public flat house as it mentions "terrible customer service" and "rude customer service representative" which are issues that can be reported to the relevant authorities for improvement. Additionally, the mention of "lack of mask-wearing in a public space" during a pandemic is a safety concern that can be reported to the relevant authorities for action.