article_snippet: Iceland has said it was sorry to hear about the incident but the frozen food chain wishes to investigate further .
article_snippet: I've tried contacting the Iceland store and Trading Standards.
article_snippet: Iceland said I have to have a hospital note
article_snippet: A spokesperson from Iceland said: 'We are sorry to hear about this issue, but We would like the chance to investigate. '
article_snippet: We would advise A spokesperson from Iceland call We customer call team so our customer call team can investigate the matter further.'
highlights_snippet: Iceland said Iceland wants to investigate the family's allegations further .