article_snippet: Mrs Leung, who was flying back to the UK from Spain after a business trip with Mother-of-two Gemma Leung , said another member of staff later apologised to Mother-of-two Gemma Leung.
article_snippet: Mother-of-two Gemma Leung said the male employee returned to speak to The air hostess again, but instead of apologising made the situation worse.
article_snippet: The crew member was immediately corrected by another member of crew who apologised to Mother-of-two Gemma Leung. '
highlights_snippet: Another staff member apologised but Gemma Leung was too embarrassed .
  