article_snippet: The businessman finally decided to take drastic action, and yesterday The businessman drove two hours from The businessman home to the firm's head office in Newbury, Berkshire.
article_snippet: Staff there initially said it would take three days to resolve the problem - but when Mr Martin refused to leave the premises, Staff there dealt with Mr Martin issue immediately.
article_snippet: Mr Martin said: 'All seven car parks were full so I parked at the very front of the building, ignoring protestations from the security guys, and marched into reception. '
article_snippet: I was directed to the retail shop in the foyer - the shop staff were apparently highly trained in "problem resolution". '
article_snippet: so I told Mr Martin I would wait there until then.
article_snippet: so I sat firmly on a chair and told Mr Martin to call security. '
article_snippet: Mr Martin disappeared to the office and one hour later the headquarters store assistant manager appeared and told me that the whole bill would be cleared immediately. '
highlights_snippet: So Businessman Edward Martin drove to firm's headquarters in Newbury and stayed for three hours .
  
highlights_snippet: They finally backed down after Businessman Edward Martin refused to leave the premises .