article_snippet: But around the pool for example, there were broken tiles and totally inadequate handrails, not to mention the water was absolutely filthy.'
article_snippet: Glenis Ludlow explained: 'As soon as we got there I wanted a shower, but when I went in and turned on the water, the smell was horrific, the smell smelt like a cesspit in there. '
article_snippet: That continued for the holiday; the staff poured disinfectant down, but all that did was make the smell in the whole room unbearable. '
article_snippet: There were flies all around the restaurant, birds flying around and leaving droppings, and the toilets in the hotel were absolutely filthy, full of mould and dirt. '
article_snippet: I just think the people who worked there were not properly trained.'
article_snippet: Bathroom facilities were not up to scratch during Ms Ludlow's 2012 stay at the Tropicana Splash Resort in Sharm El-Sheikh .
article_snippet: and it was completely ruined. '
highlights_snippet: Describes how 'shower smelt like a cesspit' and 'food covered in flies' 