article_snippet: The symptoms took the Pets three days to respond to our complaint and the Pets never even asked our how .
article_snippet: Pets at Home have launched an investigation into the grooming products that were used on Snowbell . '
article_snippet: Pets at Home have launched an investigation into the products Pets at Home use on dogs.
article_snippet: A spokesman said: 'Our Groom Room colleagues are all highly trained and use only specifically formulated products which have a history of use in pet grooming. '
article_snippet: The products used with Snowbell are common to all 179 Groom Rooms around the country and Our have seen no other cases of dogs being affected in this way.'
highlights_snippet: Pets at Home has started an investigation but the cause remains unknown .