article_snippet: From the outside, the Hill View Hotel looked presentable but the accommodation clearly hadn’t been cleaned before we arrived. '
article_snippet: But Mr Hussain says living room had been 'inspected thoroughly' before the family arrived and no concerns were reported to Mr Hussain during the family time at the hotel.
article_snippet: Mr Hussain also refutes the family's claim that living room was untidy and said the cleaver was not spotted during Mr Hussain staff
article_snippet: I have had a word with my cleaners and my cleaners say no one complained that day,' Mr Hussain said. '
article_snippet: It was not there when his staff’s looked.'
highlights_snippet: But hotel manager says room had been inspected before family arrived .
  