article_snippet: A United States Postal Service spokesman told the News Journal that the News Journal  
article_snippet: ‘extends the News Journal  sincere apologies’ to the customer.
article_snippet: A United States Postal Service spokesman added: ‘Our expectation is that all customers will be treated with dignity and respect and receive courteous and helpful service from Our employees.
article_snippet: Our always strive to meet the needs of the customers in all situations and deeply regret when Our do not live up to that expectation.
article_snippet: A United States Postal Service spokesman said that it would take ‘swift remedial actions’ to address the incident.