article_snippet: World has fallen down,' Chua said. '
article_snippet: A spokeswoman for the State Department, Jen Psaki, said people at the State Department are looking into the case, though the State Department did not have a comment on Chua's case.
article_snippet: The organization's director, Kevin Forbes, said the case was mishandled at the US Consulate in the northern city of Hermosillo, where Chua lives.
article_snippet: The organization's director, Kevin Forbes said that consulate officials processed an application for a tourist visa when consulate officials should have told Chua to apply for a humanitarian visa and that consulate officials then failed for weeks to respond to queries about The organization's director, Kevin Forbes status. '
article_snippet: Forbes said Chua's family would file a visa application on humanitarian grounds shortly and Forbes hopes the problem will be resolved in two or three days.