article_snippet: Marks & Spencer Spencer confirmed that the courier firm employed by the chain was responsible for a 'small number of delays to orders' orders have since had orders money refunded.
article_snippet: An M&S spokesman said: 'The vast majority of orders were delivered on time on Saturday.
article_snippet: For the small number of customers who had orders postponed to today we have offered a full refund and a gesture of goodwill.
article_snippet: We expect a normal delivery service today.'