article_snippet: Travel agents' interests, the overload of information online, hidden costs and fluctuating prices were found to be making holiday-bookers extra cautious with Travel agents' plans.
article_snippet: Hidden costs were found to be one of the highest ranked frustrations for holiday-bookers, worse than fluctuating prices and information overload.
highlights_snippet: Travel agents' interests, the overload of information online, hidden costs and fluctuating prices were found to be making Aussies extra cautious .