article_snippet: But the PIN repeatedly failed to work on the door to the women’s changing room because the membership management system was programmed to register anyone with the title
article_snippet: There was even an option on the [application] form to say whether you are male or female.
article_snippet: you are male or female should offer an apology to people who are affected because an apology has caused offence.
highlights_snippet: Members are given passcodes for changing rooms, but hers didn't work .
  
highlights_snippet: Error due to IT system assuming everyone with 'Dr' title was male .
  