article_snippet: It was so upsetting to hear Christine Rose be asked the same questions over and over, and to have supposedly medically trained staff ask to speak to my father who was very clearly not in a position to communicate,' Bernadette Smon said. '
article_snippet: Mr Rose was informed that Allianz was waiting on a report from Mr Rose husband's neurologist to confirm that her husband had not had a pre-existing medical condition and that he had not had a pre-existing medical condition and that their claim was valid, despite providing medical history to the company when they took out the insurance claim was valid, despite providing medical history to the company when he had not had a pre-existing medical condition and that their claim was valid, despite providing medical history to the company when they took out the insurance took out the insurance.
article_snippet: A customer service representative allegedly told Mr Rose that the company was trying to prove that her husband did have a condition, in order to avoid paying the claim. '
article_snippet: the company was trying to prove that her husband did have a condition, in order to avoid paying the claim were legitimate customers, the company was trying to prove that her husband did have a condition, in order to avoid paying the claim knew what the company was trying to prove that her husband did have a condition, in order to avoid paying the claim age was and did the smart thing and took out proper travel insurance,' said Ms Smon. '
article_snippet: In the end he just became a number to the company was trying to prove that her husband did have a condition, in order to avoid paying the claim, a projective cost that the company was trying to prove that her husband did have a condition, in order to avoid paying the claim didn't want to pay,' Ms Smon said.
article_snippet: In some instances, as was the case with the Rose family, the information provided by our insured’s GP in Australia may lead to further questions or require further clarification from other involved medical professionals.
article_snippet: In the end after hearing my mum talk to the 18th person I decided to get on Facebook and complain publicly and ask Facebook what the hell Facebook were doing,' Mr Rose's daughter said. '