article_snippet: Donna's daughter Dayna Bennett, 20, went to complain about
article_snippet: The mother-of-one, from Halmer End, said Donna Savigar complained to headquarters but couldn't receive a refund until The mother-of-one, from Halmer End had done a thorough investigation.
article_snippet: Donna Savigar added: 'The mother-of-one, from Halmer End need to train staff to deal with that sort of situation.
article_snippet: A manager needs to come over and deal with it. '
article_snippet: The mother-of-one (above), from Halmer End, said Donna Savigar complained to headquarters but couldn't receive a refund until they had done a thorough investigation .
article_snippet: Ms Bennett, who works as a carer and lives in Alsagers Bank, Stoke-on-Trent, said: 'It was absolutely outrageous. '
article_snippet: Imagine if It had been a child who ate It, Ms Bennett, who works as a carer and lives in Alsagers Bank, Stoke-on-
article_snippet: I said no and went back over to Mum.
article_snippet: An investigation is underway following the reporting of this incident and our Customer Service department will be in touch with Ms Bennett to keep Ms Bennett updated.'