article_snippet: According to protocol, Ho Chi Minh ATC should have informed their Kuala Lumpur counterparts (KL ATCC) about this within five minutes.
article_snippet: Instead their Kuala Lumpur counterparts (KL ATCC) waited 20.
article_snippet: When Ho Chi Minh finally did inform Kuala Lumpur, the confusion was evident, as seen in transcripts of the conversation released Sunday.
article_snippet: KL ATCC asked three times at what point
article_snippet: Ho Chi Minh lost contact, then went on to express concern at the delay, asking "Why you didn't tell me first?