article_snippet: Angry customers complained that the store used beleaguered delivery firm Yodel, which has previously come under fire for struggling to deliver parcels during busy times.
article_snippet: Marks & Spencer said Yodel was responsible for a 'small number of delays to orders', but insisted Marks & Spencer delivery service had returned to normal yesterday.
article_snippet: Others questioned why M&S was still using Yodel following a catalogue of high-profile issues in recent months.
article_snippet: The delivery firm has been beset by claims of broken deliveries, and packages left in bins and hurled at doors.
highlights_snippet: Delivery firm Yodel responsible for a 'small number of delays to orders'
  Marks & Spencer apologised and say normal service has resumed today .