article_snippet: And it's managed to do so because of an institutional failure on several levels:
article_snippet: But in order to get to where we are, we need to go back to how it began.
article_snippet: We cannot respond to a crisis of this nature and this scale in the usual ways.
article_snippet: We need more courage, more creativity, and far, far more resources.
article_snippet: And they did, with tragic and avoidable consequences.
article_snippet: CNN's Holly Yan contributed to this report.