article_snippet: An influential committee of MPs said that if Royal Mail wanted to increase profits, Royal Mail must invest in new technology and focus on efficiency, rather than simply increase prices.
article_snippet: While we accept that Royal Mail has done much to improve efficiency, Royal Mail still has to match the technical innovations introduced by many competitors — innovations that more clearly match the expectations of consumers.
article_snippet: Businesses said Businesses expected Royal mail to use the additional money raised Businessesto invest in improving Royal mail performance and meet delivery targets’.
article_snippet: a Royal Mail spokesman added: 'Royal Mail recognise and accept the Committee’s finding that Royal Mail has done much to improve efficiency, but there is still more for Royal Mail to do to match the most efficient postal operators.
article_snippet: Royal Mail are continuing to invest in Royal Mail business transformation programme and are becoming even more efficient.