article_snippet: Ms Smon said that the way Ms Smon father was treated was very clinical and claimed that the company has lost touch with the fact that the company deals primarily with people in need. '
article_snippet: Obviously what they forgot is that he is a father, a grandfather, and a husband, and that every minute of every day he was declining,' Ms Smon said.
article_snippet: Ms Smon said that Ms Smon mother (left) has never received any follow up on the incident, despite sending multiple emails, and has been left quite traumatised by the whole experience . '
article_snippet: Smon Ms Smon said her father's rehabilitation has been significantly delayed due to the amount of time it took to bring her father back to Australia, and that her father is still not able to walk up stairs and has no feeling in her father left hand. '
article_snippet: her father mental health deteriorated in the period her father was there, her father thought her father was in Poland and kept saying how long it had been since I'd seen her father when I'd visited only a few hours ago,' Ms Smon said. '
article_snippet: Smon Ms Smon said that Ms Smon mother has never received any follow up on the incident, despite sending multiple emails, and has been left quite traumatised by the whole experience. '