article_snippet: Crime victims face having to report offences online then track the progress of investigations
article_snippet: Theft, assault and criminal damage victims are among those who will be expected to upload Theft, assault and criminal damage victims own evidence in the ‘self-service’ reporting system, instead of liaising with an officer face-to-face or by phone.
article_snippet: As well as supplying pictures of stolen phones or cars, victims will be asked to file crime reports to the web-based portal in plans that will also see the loss of 2,500 staff.
article_snippet: Mr Jahan, from West Bromwich, said: ‘For a victim of crime, one-to-one interaction with a human is important.
article_snippet: The force also wants to encourage witnesses to supply images or video footage of incidents such as street thefts or assaults.
article_snippet: The force wants to encourage online reporting of all but the most serious offences.
article_snippet: David Jamieson, West Midlands Police and Crime Commissioner, said: ‘David Jamieson, West Midlands Police and Crime Commissioner hope that by the end of this year you will be able to log in and watch the progress of an investigation in the same way that you can track a parcel.
highlights_snippet: 'Self service' reporting for victims of theft, assault and criminal damage .
  
highlights_snippet: 'Self service' reporting for victims of theft, assault and criminal damage .
   
highlights_snippet: will upload 'Self service' reporting for victims of theft, assault and criminal damage .
   