article_snippet: The Sheraton Hotel in Melbourne has apologised for the incident, saying they 'fell short' of delivering all they duties, and vowed a similar incident would not reoccur. '
article_snippet: On behalf of Sheraton Melbourne Hotel, I would like to apologise for a similar incident.
article_snippet: we fell short of delivering all of the necessary requirements and this is disappointing,' Hal Philp, General Manager at The Sheraton Hotel in Melbourne said. '
article_snippet: At The Sheraton Hotel in Melbourne, the comfort and safety of we guests is of paramount importance to we.
article_snippet: we will ensure every effort is made to further improve the accessibility in we hotel premises, so that such incidents do not re-occur,' Mr Philip added.
article_snippet: Daily Mail Australia has contacted the organisers and The Sheraton Hotel in Melbourne for comment on the matter.