article_snippet: Supporters of packaged accounts – which can cost around £15 a month and typically include ‘perks’ such as travel insurance – also claim banks will be less likely to mis-sell other products.
article_snippet: But latest figures from the Financial Ombudsman show complaints from customers who believe complaints were mis-sold packaged accounts have soared.
article_snippet: Royal Bank of Scotland last week revealed Royal Bank of Scotland had set aside £150million to compensate customers mis-sold packaged accounts.
article_snippet: Barclays has set aside almost £1.3billion to pay likely fines for rigging the £3.5trillion-a-day foreign exchange market.
article_snippet: This helped drag down profits by 21 per cent to £2.3billion.