article_snippet: But owners of the hotel told news.com.au owners of the hotel staff cleaned rooms every day. '
article_snippet: In the past, the guests provided us a constructive comments or requests in the Comment Sheet in each of rooms or speak with us directly.
article_snippet: The staff member didn't seem at all surprised or alarmed and offered me another room. '
highlights_snippet: But The hotel said staff cleaned the rooms every day and took on feedback .