article_snippet: Face-to-face interaction or instant messaging has become the preferred means of communication among these employees in order to de-clutter these employees inbox and create better working relationships.
article_snippet: Face-to-face interaction or instant messaging has become the preferred means of communication among these employees in order to de-clutter these employees inbox and create better working relationships .
article_snippet: For the CEO of website optimisation company Quasion,  he's introduced instant messaging among staff and has left email correspondence for clients only. '
article_snippet: I found that instant messaging was much suitable for the business and also a very casual form of communication.'
article_snippet: With instant messaging, people can respond when it's suitable for people when people're back in the office,' Matt Braithwaite-Young said. '
article_snippet: There's a misconception and expectation that your response to instant messages has to be immediate but that's not how we see it.
highlights_snippet: Instant messaging or face-to-face communication is preferred over emails .
  