article_snippet: A British Airways captain told MailOnline Travel:
article_snippet: ‘The pilot made an announcement requesting senior cabin crew, and we knew something was a bit odd.
article_snippet: Abhishek Sachdev said passengers were told that crew could not fix the problem .
article_snippet: A British Airways captain informed passengers that the planethere’s crew had examined the problem, but were unable to fix the problem.
article_snippet: A British Airways captain told them that the plane’s crew would be forced to return to London for health and safety reasons.
article_snippet: A British Airways captain said the airline offered an apology and provided hotel accommodation and food vouchers, but claimed BA ground staff were unprepared and told the travellers to contact the Civil Aviation Authority for compensation.
article_snippet: A British Airways captain said: ‘It’s obviously disappointing to lose a whole day of your trip.
article_snippet: You might expect It on some random airline, but you wouldn’t expect It from British Airways.
article_snippet: A British Airways spokesperson told MailOnline Travel: 'A British Airways spokesperson're very sorry for the discomfort to A British Airways spokesperson customers.
article_snippet: A British Airways spokesperson provided our customers with hotel accommodation and rescheduled Our BA flight to Dubai to depart the next day.'
highlights_snippet: Passenger Abhishek Sachdev said crew had health and safety concerns .
  
highlights_snippet: Travellers were put up in hotel rooms and offered food vouchers .