article_snippet: Despite being told by the manager of the hotel
article_snippet: A mother-of-one would not be charged a cancellation fee of $285.
article_snippet: A mother-of-one received an email the following morning saying the hotel would be charging them for being a 'no show.
article_snippet: A few emails went back and forth and eventually [on February 16] I have now received an email saying the hotel has advised we have been cancelled without penalty.'