article_snippet: in a comment on a glowing report for the surgery from health watchdog the Care Quality Commission on Mrs Blackshaw local paper's Facebook page.
article_snippet: A fortnight later a  letter sent to her home from the surgery has also been sent to other critics .
article_snippet: Several other patients  also received a letter.
article_snippet: When I saw that the surgery had been praised I was shocked.
article_snippet: People might receive A fortnight later a  letter sent to her home from the surgery and think People are being chucked out.'
article_snippet: Another patient, Jenny Wheeldon, 34, was left upset by Mrs Blackshaw letter, which came after Mrs Blackshaw described months of poor service at the surgery in an online comment.
article_snippet: Several more people say Several more people have received the letter, signed by GP partner Dr Judith Cross, which argues that complaints should go through the proper channels.
article_snippet: A fortnight later a  letter sent to her home from the surgery says: 'The partners at the practice are aware of your comments and how you feel.
article_snippet: A fortnight later a  letter sent to her home from the surgery invites recipients to speak to the patient liaison manager and one of The partners at the practice, but adds 'in the absence of such a meeting, it is felt you might give consideration to finding an alternative practice to receive your general medical services'.
article_snippet: A spokesman for Trent Meadows surgery said A spokesman for Trent Meadows surgery was unable to comment on individual cases but said that A fortnight later a  letter sent to her home from the surgery was proportionate.