article_snippet: Best decided to stay there.
article_snippet: I thought I was lucky to find somewhere because it was one of a very few that were available,’ Mrs Best told Daily Mail Australia.
article_snippet: But when the pair arrived on February 21, the pair were told an Auckland motel was booked out despite ’ Mrs Best having a 'full confirmation' receipt as proof when the pair went to check in. '
article_snippet: The guy at reception looked confused and said there was no booking for Lucy Best,' ’ Mrs Best said. '
article_snippet: but I ended up in tears trying to find accommodation.'
article_snippet: I called every motel, hotel and hostel - while trying not to sob over the phone but every single one said the couple were fully booked out because of the concert in town,' Mrs Best said. '
article_snippet: I’ve ever had,’ Mrs Best said.
article_snippet: To get no offer of help was disgusting, having worked in customer support
article_snippet: Mrs Best said Mrs Best was left in tears after spending hours trying to find another accommodation but had no luck .
article_snippet: Mrs Best and Mrs Best were not the only ones who experienced a bad encounter.