article_snippet: In a damning report, the Financial Conduct Authority said many customers are being tricked into buying products many customers do not want or need.
article_snippet: the Financial Conduct Authority said many customers are being tricked into buying products many customers do not want or need .
article_snippet: Those that fall into the trap - whether they are buying a concert ticket or paying for car insurance - are more likely to buy inappropriate products, or receive poor value for money.
article_snippet: Forgetting to untick a box at the end of a purchase is not making an informed choice.
article_snippet: Similar tactics are used by firms to barrage customers with junk mail and marketing.
highlights_snippet: FCA says customers  tricked into buying products customers   do not want or need .
  