article_snippet: But they never called me back and never let me know in writing what my new tariff was.
article_snippet: All they want is for me to pay up
article_snippet: but I'm not going to because they have made a mistake, not me. '
article_snippet: I haven't used any more text or data than I did before I went into the Exeter store to get a new deal.
article_snippet: I really don't understand what has changed.'
article_snippet: That's just basic disregard for them customers.'
article_snippet: I said this was unacceptable and I feared they were just giving me the run-around like they've been doing for the past four months. '