article_snippet: West Midlands Ambulance Service has written to Mr Parker’s MP, Caroline Spelman, apologising for West Midlands Ambulance Service
article_snippet: Caroline, West Midlands Ambulance Service can only apologise for this error
article_snippet: and I know the chief has offered to write to the patient to apologise for West Midlands Ambulance Service mistake. '
article_snippet: Clearly there was an error in handling the call and I am sorry for the distress this has caused.
article_snippet: I hope you are reassured that a review is taking place into what happened.'