article_snippet.sent: A cancer-stricken grandmother was charged nearly £200 by EasyJet to change A cancer-stricken grandmother flights after A cancer-stricken grandmother postponed A cancer-stricken grandmother pre-booked holiday because it clashed with an 18-week course of chemotherapy.
article_snippet.sent: If it's not bad enough that I'm dying, I now have to find the money to pay to move the holiday. '
article_snippet.sent: Customers can request a change or refund on Customers flights if a passenger on the booking is terminally ill, by providing a formal letter from the passenger's doctor. '
article_snippet.sent: While We were awaiting the passenger's doctor's letter the customer's travel agency made the changes online which meant the standard fees were charged. '
highlights_snippet.sent: Jane Bacon, 51, told to pay £176 after trying to switch flights due to chemo .
  