article_snippet.sent: Another neighbor, Shirley Glickman, told 12News that the family were quiet and kind. '
article_snippet.sent: the family were quiet and kind been there, I guess, maybe 10 years.
article_snippet.sent: Residents said the family were virtually 'invisible' until the shooting took place.
article_snippet.sent: Neighbors said the family, who ran a transport company, had always been 'invisible' until the shooting .