article_snippet.sent: Scroll down for video .
article_snippet.sent: It said passengers were kept informed throughout, helped with onward travel arrangements affected by the delay, and given access to a complimentary bar.
article_snippet.sent: One stricken passenger sent a text to a relative telling him: 'Can't believe we're stuck in Lisbon, Portugal. '
article_snippet.sent: But our had to wait for the clearance documentation to be signed off by the local authorities.