article_snippet.sent: Sheila Secker, 78, had been given the pay-as-you-go phone by An elderly woman son, but as An elderly woman had not used the phone for some time the phone had been cut off.
article_snippet.sent: Cancelled: As Sheila Secker had not used An elderly woman pay-as-you-go phone for any chargeable services, Vodafone retired An elderly woman without warning .
article_snippet.sent: When Sheila Secker contacted Vodafone Sheila Secker was told his mother's number had been retired, and that a 'glitch' in the system had allowed the elderly woman to continue to 'top up' the elderly woman credit.
article_snippet.sent: What I cannot fathom is, if Vodafone has retired a number, how can Vodafone permit money to be taken as a top-up,' Sheila Secker, 46, told the Sunday Times. '
highlights_snippet.sent: Vodafone had cut off she number, but 'glitch' still allowed top-ups .