article_snippet.sent: Jennifer told MailOnline Travel that Jennifer isn't satisfied with the way his plastic crate was secured and transported on a 14-hour flight from Abu Dhabi to New York.
article_snippet.sent: Jennifer said his plastic crate was tied down to a large metal pallet and cracked open, apparently when one of the straps got caught on something as his plastic crate was being moved to a cargo bay after a 14-hour flight from Abu Dhabi to New York.
article_snippet.sent: The couple was told that his plastic crate broke open after one of the ropes became tangled on something .
highlights_snippet.sent: Owner Jennifer Stewart said his plastic crate was badly damaged in transit .
  