article_snippet.sent: Mr Roberts said Mr Roberts has 'never experienced anything like this before' but that Mr Roberts has been told a similar incident with a fellow guide dog user at this particular Post Office has happened.
article_snippet.sent: Mr Roberts added: 'a similar incident has really knocked my confidence and made me think if I can't take Bruce to the Post Office, will this happened again at the shops or a café?
article_snippet.sent: So angered was Mr Roberts by the incident that Mr Roberts went straight to a nearby library and lodged an official complaint with the Post Office.
article_snippet.sent: Mr Roberts also contacted Manchester Guide Dogs Association, which has been in contact with the Post Office.
article_snippet.sent: Sorry: the Post Office has issued an apology 'for any distress caused' following a similar incident .
article_snippet.sent: Mr Roberts said: 'I want a written apology from the Post Office and assurance this will never happen to me or any other guide dog user again. '
article_snippet.sent: A spokesman for the Post Office said: 'Post Office policy is to allow guide dogs and other assistance dogs into branches and we would like to apologise for any distress caused.'