article_snippet.sent: guide dog Bruce outside if A blind man wanted to be served.
article_snippet.sent: Even when Craig Roberts explained Craig Roberts two-year-old Golden Labrador Retriever Cross was a guide dog, an employee shouted from behind the counter that he would have to leave his guide dog Bruce outside if he wanted to be served allegedly still insisted Craig Roberts should be left outside.
article_snippet.sent: It is unacceptable that I should be made to feel like I had done something wrong by going to his town's Post Office with my guide dog.
article_snippet.sent: he added: 'Luckily a couple of customers heard he and said he wasn't allowed to do it because I had a guide dog and that he would have to let me in.
article_snippet.sent: I think his only served me because the other customers interjected.
article_snippet.sent: You could tell the other customers were angry and a couple shouted "you can't do that, his has a guide dog".'
article_snippet.sent: Service providers also have to make 'reasonable adjustments' for guide dog and assistance dog owners which might mean offering extra help, and this includes allowing guide dogs and assistance dogs into all public places with Service providers owners. '
article_snippet.sent: A spokesman for Guide Dogs said: 'Guide Dogs're always saddened when Guide Dogs hear about a shop or another service provider refusing access to a guide dog owner.
article_snippet.sent: The Equality Act 2010 makes The Equality Act 2010 illegal to deny access to a guide dog owner.
article_snippet.sent: It is totally unacceptable and me or any other guide dog user should have greater awareness.'
article_snippet.sent: he guide dog 'outdated'. '
article_snippet.sent: I think something needs to be done to educate people that if you have a guide dog a guide dog should not stop you from getting about and shouldn't stop you from doing the things that everyone else gets to do,' Mr Roberts said. '
highlights_snippet.sent: But staff said staff would not be served unless staff left staff guide dog outside .
  