article_snippet.sent: I was impressed to discover that what Suzanne and her architect husband Henry were really in town for was to check up on Suzanne and Henry 15 hotel staff – who spend a mandatory week working and gaining experience at this boutique hotel’s before the start of each new season.
article_snippet.sent: Suzanne explained: ‘It exposes them to a five-star environment where exacting standards of service and composure are required at front of house while also learning to cope with the rigours of a slick and intensive behind-the-scenes regime.
article_snippet.sent: Suzanne, whose CV glitters with top posts in luxury hotels and catering, added:
article_snippet.sent: I finally got to meet a fit and happy team that spends a generous amount of time on the mountain on site after an easy, 75-minute transfer by car to Les Gets from Geneva airport.
article_snippet.sent: And they did indeed make a polished unit – enthusiastic, energetic, genuinely cheerful, pleasingly informal and disarmingly friendly.
article_snippet.sent: Suzanne’s choice of Frette bedding, sumptuous mattresses, heavy, warming fabrics for the drapes and bespoke furniture and design choices throughout makes this the type of exclusive property one normally has to hire whole, and very expensively, for a week.