article_snippet.sent: James claims they asked to get earlier return flights but were told it would cost they hundreds of pounds.
article_snippet.sent: After investing around £1,500 already in the all-inclusive deal, James says they were forced to sit it out in the blistering heat.
article_snippet.sent: James says James was offered a £50 'goodwill voucher' but no apology from First Choice and has now instructed law firm Slater and Gordon to launch a civil case against the travel company, part of the TUI Group.
article_snippet.sent: Richard Duxbury, a specialist travel lawyer from Slater and Gordon, representing James Houlder, said: 'James Houlder and James Houlder partner paid a substantial amount of money to go on what Mr Houlder and his partner thought would be a relaxing getaway. '
highlights_snippet.sent: After raising issue with First Choice, James was offered '£50 goodwill voucher' 