article_snippet.sent: New York on Friday night to say: 'I apologize.
article_snippet.sent: I sincerely apologize.'
article_snippet.sent: New York on Friday night to say: 'I apologize adds: 'People shouldn’t be treated that way.
article_snippet.sent: My intention was to be courteous and then we got into an argument.
article_snippet.sent: In that kind of encounter, anger like that is unacceptable.
article_snippet.sent: In any encounter, discourtesy and obscene language like that is unacceptable.'