article_snippet.sent: The family of a murdered mother have spoken of The family of a murdered mother fury after it was revealed that her tried to call 999 hours before her was killed but call handlers failed to alert police.
article_snippet.sent: Police have since told the family that the mother-of-two made a 999 call from Ms Catherall mobile just after Ms Catherall returned from the pub, which went through to BT to deal with.
article_snippet.sent: But as we were starting to come to terms with it all, to then hear that a 999 call had been made from Karen mobile the night Karen died, it stirred up all of those emotions we had felt when we first found out Karen had been killed.
article_snippet.sent: Karen family (mother, Glenys Keir, left, and sister, Lorraine Humphreys, right) were told by police that Karen had tried to make a 999 call just hours before Karen murder but a 999 call was ended when operated got no response .
article_snippet.sent: Police confirmed a 999 call was made from Karen mobile phone to BT  at around 7pm
article_snippet.sent: a 999 call was later enhanced by detectives, who discovered arguing could be heard in the background.
article_snippet.sent: They must have assumed 999 had been dialled accidentally. '
article_snippet.sent: In those instances, the police often seem to trace a 999 call and turn up on the doorstep. '
article_snippet.sent: a 999 call might have been muffled or quiet at the other end of the line, but surely it's better to put it through to the police so the police can send an officer and be safe rather than sorry. '
article_snippet.sent: We records show that We received a 999 call at approximately 19.07 on September 13, 2014. '
article_snippet.sent: There was no response to We operator's questioning and our operator heard nothing to indicate there was any problem before the caller ended a 999 call after about 13 seconds. '
article_snippet.sent: The 999 emergency number was set up in London in June 1937 after five women were killed in a fire.
article_snippet.sent: A committee discussed how telephone operators could identify emergency calls and the easy to remember 999 number was born.
article_snippet.sent: North Wales Police said: 'During the early evening of September 13, 2014, a 999 call was made from the mobile phone of Karen Catherall. '
highlights_snippet.sent: Police revealed the mother-of-two tried to call 999 on night of her murder .
  