article_snippet.sent: Manchester City have apologised to supporters and promised to hand out ticket refunds after coaches supporters laid on for free were delayed and missed the kick-off at Crystal Palace.
article_snippet.sent: Now, the club has acknowledged the six coaches set off too late and have written to supporters to apologise and advise supporters that supporters will be refunding the cost of supporters match tickets.
article_snippet.sent: As a gesture to you and all supporters who travelled on the official coaches, the club will be refunding the money that you paid for your match ticket within the next seven working days.
article_snippet.sent: We will contact you if We require any further details to process the refund. '
article_snippet.sent: We would like to apologise for the delayed arrival at Selhurst Park and thank you for your patience and support on the day.'
highlights_snippet.sent: Manchester City have apologised to supporters and promised refunds .
  