article_snippet.sent: Mr Shirley told MailOnline Travel: 'My wife decided to transfer My wife backpack with all our snacks in her backpack to the spot where my son was sitting.
article_snippet.sent: The Shirley's luggage remains in the plastic rubbish sacks while The Shirley's luggage decide how to clean items .
article_snippet.sent: The family were given trash bags by the airline to put The family luggage in. '
article_snippet.sent: It was completely humiliating walking through the airport with our belongings in trash bags as if our were some sort of homeless family,' added Mr Shirley. '
article_snippet.sent: our went straight to United customer service who told our they can't do anything because it involves bags and our would have to go to baggage claim to speak with a supervisor there.
article_snippet.sent: This was on the other side of the airport which meant our had to now lug all this stuff there.
article_snippet.sent: With No assistance luggage still bagged up, Mr Shirley says United Airlines have offered No assistance a $150 flight voucher each and some 'mileage points' A spokesperson for United Airlines told MailOnline Travel: The situation Mr Shirley described is certainly one that we wish no customer experiences, as we cleaners did not fully clean the seat area prior to departure. '
article_snippet.sent: The family were offered a $150 flight voucher, or the option to file a claim for the baggage, which The family chose to do.
article_snippet.sent: Upon returning home, United has offered the each member of The family a $150 voucher as well as additional mileage points for Mr Shirley.