article_snippet.sent: Pinegrove has offered an apology to the families affected.
article_snippet.sent: The collection and storage of ornaments, especially photos, should have been handled much more respectfully and our goal is to improve our goal for the future,' Pinegrove's communication manager Karl Wolfenden said. '
article_snippet.sent: Pinegrove is a fresh flower only and no ornamentation park but despite our rules and regulations our should have shown more respect to these items. '