article_snippet.sent: We regret the inconvenience Elizabeth Sedway experienced ... and are very sorry for how the situation was handled," Alaska Airlines spokeswoman Bobbie Egan said.
article_snippet.sent: While We employee had the customer's well-being in mind, the situation could have been handled differently.
article_snippet.sent: The decision to pull Elizabeth Sedway from the flight was done with "the customer's well-being" in mind, according to Egan.
article_snippet.sent: Still, that doesn't mean it was The decision to pull Sedway from the flight.
article_snippet.sent: Alaska Airlines since apologized to Elizabeth Sedway "for the disruption this has caused," in addition to refunding Elizabeth Sedway family's tickets and paying for their overnight accommodations.
highlights_snippet.sent: Alaska Airlines later apologized, saying Alaska Airlines could have handled the situation differently .