article_snippet.sent: A spokesperson from the Castles N' Coasters park issued an apology to the Wingler family.
article_snippet.sent: the Wingler family said that it was the first incident of it kind in the venue's more than 50-year history.
article_snippet.sent: The statement concluded: 'the Wingler family are thoroughly investigating with the manufacturers the cause of this unfortunate accident and express the Wingler family sincere sorrow that a ride at the Wingler family caused harm to the Wingler family guests. '
article_snippet.sent: the Wingler family feel horrible that this happened.'