article_snippet.sent: Store owner Eve Cope with assistant, Sol, who helped Katie to detain the shoplifter .
article_snippet.sent: Yesterday, Katie and Katie mother Eve Cope, 60, told of their fury at the police’s response and accused officers of giving a ‘green light’ to shoplifters by merely cautioning the 66-year-old culprit.
article_snippet.sent: Mrs Cope, who has owned the Baklash store in Nottingham city centre for 33 years, was away when the thief struck last Thursday.
article_snippet.sent: A male shop assistant called Sol was working with Katie when A male shop assistant called Sol spotted the shoplifter leaving with a pair of knickers in A male shop assistant called Sol handbag.
article_snippet.sent: Katie stopped the thief outside the shop at 2.50pm and led Katie back inside while Sol dialled 101 – the police non-emergency number.
article_snippet.sent: Officers arrived within nine minutes after Mrs Cope, pictured outside Katie store, made a formal complaint .
article_snippet.sent: When Katie was still waiting for a police response three hours later, Mrs Cope rang to make a formal complaint and officers arrived nine minutes later, at 6.10pm.
highlights_snippet.sent: Katie Cope, 17, detained a shoplifter in her mother's vintage clothing store .
  
highlights_snippet.sent: Police took three hours to arrive at Baklash store in Nottingham city centre .
  