article_snippet.sent: Flight VS44 have described the incident as 'excruciating' and 'an absolute nightmare.'
article_snippet.sent: Every announcement on board began with 'again us apologise'. '
article_snippet.sent: The main point of all us complaints was the lack of communication and awful customer skills of the Virgin Vegas ground staff.
article_snippet.sent: The lack of proper communication made the whole thing an absolute nightmare.'
article_snippet.sent: Banker Michael Jazanovich, 30, from Crouch End, north London, who was returning from a stag do, told London's Evening Standard: 'It was an absolute nightmare for everyone involved.
article_snippet.sent: We have lost We time and had an awful experience. '
article_snippet.sent: This ending has tarnished a great time away with my husband and made me wary of future travel.'