article_snippet.sent: Scroll down for video .
article_snippet.sent: I'm completely heartbroken
article_snippet.sent: I am sorry I can't be there.
article_snippet.sent: I was in total shock.
article_snippet.sent: We are both huge fans.
article_snippet.sent: and now We obviously can't go. '
article_snippet.sent: a video was arranged through Jack's social worker Suzie Holmes from CLIC Sargent.