article_snippet.sent: A spokesman for NEAS said: 'NEAS would like to offer NEAS condolences to Mrs Priestley's and NEAS family, and NEAS sincere apology for the errors made by the ambulance service.'
article_snippet.sent: A spokesman for NEAS said a thorough investigation had been carried out and the case had been reported to the NHS commissioners as a serious incident.
article_snippet.sent: A spokesman for NEAS added: 'Any actions resulting from a full investigation are at the discretion of NEAS and, in the case, NEAS believe NEAS have taken appropriate action. '
article_snippet.sent: NEAS are sorry to hear that Mrs Priestley's is unhappy with the outcome of a thorough investigation.
article_snippet.sent: If Mrs Priestley's would like to contact Mrs Priestley's family liaison officer or our Patient Experience Team, NEAS would be happy to go through Mrs Priestley's concerns with Mrs Priestley's.'