article_snippet.sent: Jennifer said: 'To find out how Felix was transported, I was horrified, I was sick. 
article_snippet.sent: They basically strapped Felix in like Felix was an old box. '
article_snippet.sent: If I had known Felix was going to travel like that we would have looked for other alternatives. '
article_snippet.sent: Jennifer wasn't sure which company was responsible for transferring Felix from the plane, but a cargo manager called Jennifer and Jennifer husband into an office after her and her husband landed to deliver the bad news. '
article_snippet.sent: we were in shock that this happened.
article_snippet.sent: At first I thought Felix was going to tell me that [Felix] died. '
article_snippet.sent: Felix told me Felix cage was crushed.'
article_snippet.sent: While in Abu Dhabi she had spent weeks researching the best way to transport Felix and she initially booked a ticket with a different airline, but there was a problem with the reservation and she was forced to switch to their flight and Felix's to Etihad Airways.