article_snippet.sent: After four separate requests to speak to a manager, the unhappy customer finally got the employee's attention.
article_snippet.sent: the unhappy customer then asked for a refund, but the exchange quickly descended into a heated argument and the member of staff starts to curse at the unhappy customer. '
article_snippet.sent: the employee comes out to the front of the restaurant to confront the unhappy customer, left, while at one point another worker appears and attempts to defuse the situation, right . '
article_snippet.sent: the employee repeatedly asks the unhappy customer while standing next to Baby in an intimidating manner . '
article_snippet.sent: ****, I …' the employee said before cutting the employee off and walking around the counter to directly confront the unhappy customer in the main area of the fast-food restaurant. '
article_snippet.sent: I'm making sure that I'm going to be safe whenever I walk out of here,' the unhappy customer told the employee, who was just a couple of feet away. '
article_snippet.sent: At one point another employee is seen attempting to calm her co-worker, but the arguement continues. '
article_snippet.sent: This place is getting shut down,' the unhappy customer said, as the employee moved closer to her. '
article_snippet.sent: The franchisee that owns and operates this restaurant has terminated the employee involved and has reached out to Guest directly.'
highlights_snippet.sent: The discussion quickly turns ugly when the employee starts cursing before getting physical with the unhappy customer .
  
highlights_snippet.sent: the employee repeatedly asks the unhappy customer while standing next to her in an intimidating manner .
  