At the beginning of the music video , Fernández turns on the car radio where a radio personality woman named Veronica is on air and he immediately gets flashbacks of her . Once he arrives at his house , he turns on the radio where Veronica plays " No Sé Olvidar " on the radio station . Fernández glances at the photos of him and Veronica and burns them at the fireplace . He steps outside but still can not forget the time he spent with her and imagines Veronica next to him . He exercises as another attempt to forget but to no avail . Fernández takes a shower and hallucinates Veronica being next to him and holding him . Fernández begins to lose his mind and breaks the house furniture . He picks up another photo of him and Veronica , lits it on fire , and proceeds to set the house on fire . At the end of the song , Veronica asks Fernández for forgiveness on the radio . " The video ends with a quote in Spanish , translating to " Not even fire can consume the soul ... " . It received a nomination for Video of the Year at the 10th Annual Lo Nuesro Awards in 1998 , but lost to " Ella y Él " by Ricardo Arjona
10th Annual Lo Nuesro Awards
Premio Lo Nuestro 1998
No Sé Olvidar