After fourteen years of profit-making , Midwest Express was affected with serious financial problems after the September 11 terrorist attacks . To return to profitability , the airline made major changes . The Omaha hub was reduced to a focus city in early 2002 , with hub status transferred to Kansas City . Some MD-80 series aircraft were reconfigured into a new " Saver Service " , featuring cloth coach seats in a 2-by-3 arrangement . Saver Service , while decreasing the width of the seats , continued to feature ample legroom . This service was initially offered from the Milwaukee and Kansas City hubs to leisure destinations such as Florida , Los Angeles , Las Vegas , and Phoenix on McDonnell Douglas MD-80 aircraft . The airline 's Signature Service was also affected by the financial difficulties . The signature gourmet meal services , which had been served on china after being cooked on board , were discontinued in 2002 and replaced with a buy-on-board product
September 11 terrorist attacks
September 11 attacks
Midwest Airlines