Palen 's research involves searching for " ways in which we can communicate uncertainty and probability and risk to the public " and translating that information into recommendations on how disaster victims should respond . She has also studied the ways that people use social media during disasters . According to Palen , the first uses of these platforms in these ways came during the 2004 Indian Ocean earthquake and tsunami , and their use has become much more widespread since then . Her tips for using social media in emergency situations include being specific about locations and conditions , avoiding trying to remain emotionless and unaffected , and helping to gather and check information when not directly affected
2004 Indian Ocean earthquake and tsunami
2004 Indian Ocean earthquake and tsunami
Leysia Palen