On September 27 , 1988 , the NTSB published a final report on its investigation into the crash , attributing the accident to the captain 's failure to have the plane de-iced a second time , the first officer 's poor takeoff performance , confusion between the pilots and air traffic controllers which contributed to delays , compounded by a cockpit crew where both pilots were relatively inexperienced on the aircraft type . Specifically , the NTSB concluded : After the crash , Continental Airlines reiterated its procedures for handling deicing and developed a computerized assignment program that would keep pilots with less than 100 hours flying time in type from being assigned to the same flight . Nine months after the crash of Flight 1713 , Delta Air Lines Flight 1141 crashed in Dallas . When the NTSB released its report on Flight 1713 , it specifically mentioned the fact that " almost 3 minutes of nonpertinent social conversation " had occurred before take-off . When the NTSB later issued its report on Delta 1141 , it found that the Delta crew had also engaged in nonpertinent conversation , including a discussion of the cockpit voice recorder from the crash of Continental 1713 . The report on Delta 1141 concluded , amongst other causes , that the Dallas crash was caused by that crews ’ nonpertinent conversation contributing to their failure to extend that aircraft 's flaps and slats to proper take-off configuration
Delta Air Lines Flight 1141
Delta Air Lines Flight 1141
Continental Airlines Flight 1713