The organization was created by Heidi Snow , then fiancee of French hockey player Michel Breistroff , who died in the TWA Flight 800 disaster . The American Red Cross provided services for two weeks , after which survivors were left to arrange support on their own . Snow contacted Rudolph Giuliani , then Mayor of New York City , who in turn suggested that she contact families of victims of an earlier crash , Pan Am Flight 103 . After organizing the nonprofit , she arranged meetings between these families and those of victims of other major aviation disasters , including 9/11 . The nonprofit also conducts sensitivity and support training for airlines and other companies that regularly deal with bereaving families and survivors
9/11
September 11 attacks
AirCraft Casualty Emotional Support Services