There were two cuts of the video released . One featured the modified album version , and the second featured the Neptunes Remix . The two versions were substantially the same , however the differing arrangements of the two song versions resulted in the video being slightly re-edited to match . The Neptunes video also adds flashes of early in the video as callbacks near the end of the video ; there is also an unreleased remix video using the '' Thunderpuss Club Mix '' and the '' Thunderdub '' of the song . Band member AJ McLean later admitted on '' The Oprah Winfrey Show '' , in an episode discussing his recovery from depression and drug and alcohol abuse , that he tried cocaine for the first time on the set of this video . The music video won at the MTV Asia Awards in 2002 for Favorite Video . The song also received two nominations at the 2001 MTV Video Music Awards
2001 MTV Video Music Awards
2001 MTV Video Music Awards
The Call (Backstreet Boys song)