Chilean National Consumer Service (Sernac) has asked the airlines Sky, LATAM and Jetsmart to report their mechanisms used when informing passengers about flight delays and cancellations.

As per the entity, this action is part of the recent incident that occurred at the Andrés Sabella Airport in Antofagasta, Chile where a passenger verbally assaulted an airline worker, requiring the intervention of the Carabineros.

The different national airlines will have 10 administrative working days to respond to the Service.

📹NORTV ANTOFAGASTA

#airlines #paxex #passenger #consumer