BREAKING:

Our first-time Turo guest, who booked our 2023 Tesla Model 3 RWD, has exceeded 100 mph FIVE times today.

I reached out to the guest after I received a few notifications in a row.

The guest has acknowledged that “Excessive Speeding” violates Turo’s prohibited uses policy but continues to speed because they are “trying to get to the next charging station” and since he’s “losing 2 hours”.

I’m assuming that he means his total trip is extended by 2 hours due to the added charging. If that’s the case, he is correct. This is how it works when you travel long distance at excessive speeds in the winter in an electric vehicle.

I’ve contacted Turo to report the issue. They sent over a cookie cutter email with verbiage about speeding which I have sent to the guest. 

I informed the Turo support representative that I would be enabling “Speed Limit mode” once the guest parks at the next supercharger. They did not acknowledge this and told me to contact them if the guest is found to be speeding again.

To be clear, I have alerts setup with the Tessie app where I am alerted when my vehicles exceed 100mph. Only after I receive one of these alerts will I check on the guests activity and pay attention to any future alerts. 

Stay tuned. 👀