Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Work well, but installation is horrible
Review: These latches work well enough, and it's nice that they are invisible once installed. But installation was a painful process, involving copious use of profanity on my part. Some notable issues:- The microsized instruction sheet is nearly useless.- The screws are way too small. I had to use a #0 Phillips to tighten them: most people probably don't _have_ a screwdriver this small. You can try to use a #1 Phillips, but you'll instantly strip the screws. It's very difficult to get the screws tight.- So, you think, I'll just go to the hardware store and get bigger screws. But no: for anything larger you'd have to enlarge the holes in the lock, and there's just not much margin to drill them out bigger.This would be a fine product if the manufacturer had put a bit more (or any?) thought into installation.
