Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: no factory help
Review: I have purchased 3 of these units over the last year, and all have failed in even the lightest applications. The factory will not repair them, just replaced the first one, and only after i had to supply shipping papers from amazon, even thought the serial number showed it to be only 3 months old. The next two units the factory said it must be something my customer had done. Not once did they ask for the old unit back so they could inspect them. " Cust abuse ". Not one of 7 of another brands, lighter wattage, has failed in the same application. I am trying to get my customers to stop requesting this brand.
