Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Awful! So hard!
Review: It is a little softer than a brick! Does not support the bag at all! Does not fit a back shape. The fabric is ugly, cheap, does not sit tightly on the pad, looks awfully cheap, loosing. The main material (pad) is aslo very cheap, hard, smells bad. It is absolutely not so accurate and nice as the picture shows. Returned within 5 minutes after the delivery. Thanks to Amazon, provided shipping label.
