Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Bad customer service--defective motors
Review: Motor bearings froze-up after several years (two seasons of operation).I Contacted by e-mail the company who made the motors. They admitted that the motors burn out because of a faulty lubrication system. They passed me on to a vendor who could not help me by sending me a new motor, but was glad to sell me one for over a hundred dollars. The fan cost about 70.00 dollars new! Well, this is about as far as I got. I recommend, do not buy this particular fan. The company does not stand behind their products, even though they admitted their motors were faulty to begin with.
