Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Bad batch?
Review: I have used this product for years with no complaint. This recent bottle that I bought was horrendous - my hair doesn't feel clean and the fragrance of the product is not what it normally is. Caution when using this specific vendor through Amazon I guess. I have sent an email to Matrix, but haven't heard back from them as of yet.
