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Title: Misleading Measurements
Review: I was very excited about this pillow as it was continuously referred to as the 'rolls royce' quality of buckwheat pillows. I have had continuous neck pain and was looking for a solution as I am a side sleeper. What a disappointment! I ordered the Japanese size since the measurements were 14x20 and that was almost the same size as my current pillow. What they fail to mention is that it is measured from seam to seam, so the pillow dimenstions after being filled end up being barely 12x18. When I emailed the beans72, I was given the a very generic response with a lack of concern. Even more disappointing is that the costs in shipping for returns defeats the purpose of a return policy. It is almost as much as the pillow's cost after you factor in the shipping to receive the order and ship back. I am now stuck with a very small pillow that isn't going to be used.
