Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Broken Jewel Cases = Scratched Discs Upon Arrival
Review: I have yet to get to listen to the disc because 2 attempted shipments have arrived with factory sealed broken jewel cases, which upon opening, reveal that the discs are already scratched. I am awaiting the 2nd replacement attempt by Amazon and it has been an antagonizingly long wait. I have always enjoyed utilizing Amazon but through this ordeal have come to learn that humanless customer service can be quite frightening.
