Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Balanced Review
Review: I bought the ring at a local Toys R Us, and, after putting it together, thought it was the most awesome thing I had ever seen. The ringskirt and canvas (which is actual cloth with a thin layer of foam underneath), as well as the metal ringposts, were awesome. The one problem, which has been mentioned thoroughly, is the elastic ropes causing too much tension, which pulls the ringposts out of the plastic ringpost stands. This happened to me. I contacted the Jakks customer service department, and was informed that (a.) they will send current replacement parts, and (b) they are making new parts that will be of greater quality and will alleviate the problem. They are sending me both the current part and the new part(s) when they become available (late August/September). I was contacted within 24 hours, and they were really helpful.
