Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Can't use what you don't receive
Review: Bought a viewsonic projector that was advertised as including a free mounting bracket and screen. When the projector arrived I contacted Elite Screens to get the free bracket and screen. I was told that even though the projector was purchased and I was still within the advertised promotion period that they were no longer offering the free screen and mount as advertised. Horrible customer service, but after reading the other reviews of the quality of the screens, it is probably better that I didn't have to spend the $76.00 shipping for the "free" items.
