Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good idea, poor product
Review: I loved the idea of this, and was excited when it arrived so quickly. The set up was easy to do. The first time it fell down, my cat was lying on it. Imagine his surprise! The second time it fell, the support pulled out of one of the legs. So now I have a shelf with no way to support it. I must admit the company was quick to say they would refund my money. too bad this didn't work. I was very disappointed.
