Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Framework for coping with disruptive changes
Review: Clark Gilbert and Joseph L. Bower are Assistant Professor and Professor at Harvard Business School respectively. This article was published in the May 2002-issue of Harvard Business Review.We all experience different changes in our lives and the way we approach those changes, either as a threat or an opportunity, shapes our behavior...This disappointing article attempts to provide a framework to cope with disruptive change. It is an interesting subject, but the authors do not really enter the territory by great depths. The focus is primarily on the impact of the Internet on traditional organizations, but even on this subject the authors barely touch the surface. There are some interesting remarks, but most of it has already been said before. The article is written in simple business US-English.
