Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Be sure of what you have...
Review: I'm really really upset at this purchase. The unit itself is fine, I like the design, weight and feel. BUT not with all Kensington tips. I have a Dell laptop that uses an N19 tip. Guess what? It doesn't fit. There is an extra grove in that tip that prevents it from attaching properly.Kensington should notify customers about this.I followed up with Kensington directly. Their response is, "Thank you for contacting Kensington Technical Support. I understand your concern.I am sorry for the inconvenience caused. However, we will forward your case to our porduct Design Team. I sincerely apologize for the inconvenience caused.In the meantime, I've trashed the packinging and ditched the receipt, can't even send it back to Amazon... Wait, I know, I'll buy a new laptop with a power supply that fits! :/
