Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: It's a game changer.
Review: When I first laid down on this my initial reaction was that it was too firm - not what I was expecting. However, after sleeping on it the first night, I can say that I was probably wrong about that. That firmness that I thought was a negative seems to be a positive. I've only used it for one night so far, but I'll come back and update after a couple of weeks. I mainly just wanted to say that it's great and that even if you think it's too firm when you open it, give it a night or two before you box it up to send it back -- you'll probably change your mind.
