Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Imitation Product
Review: I purchaseed a bottle of Estee Youth Dew from Beauty Encunter (unopened box) only to receive an imitation product. I compared the label with a label of an original bottle of Estee Lauder Youth Dew I have at home and the Beauty Encounter product was an imitation. Fortunately, Beauty Encounter reviewed my response, removed my negative response and has sent me this message:"We are sorry to hear that the perfume you received in your last order was not up to your expectation. We pride ourselves in offering only high-quality products, but apparantely this item was not carefully inspected by our warehouse. Please see the attached link for your prepaid return lable. Once we recieve the bottle back we will issue you a full refund. "I will mail the product back on July 27, 2010 and see if I receive a full refund including shipping & handling vs. all of the 15% Shipping and Handling and restocking fees that normally apply. I am willing to give Beauty Encounter another chance.
