Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Loved it at first . . . but
Review: When I first bought this sander I simply loved it. For the price it was a great piece of equipment. But then came the issue of service. The screws that hold the sanding base onto the unit have a tendency to come loose. If you do not keep these screws tight at all times, it tears up the base of the sander. In normal use, you don't realize the screws are loose until after you turn off the sander. I took the tool in for repairs and learned the design of the tool required complete replacement of the motor, an $... repair. I took the $... and bought the Porter Cable random orbit sander. It is more money but all in all a much better piece of equipment.
