Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good product, slow customer service
Review: I had some problems with Nero when I first got it that ended up being a problem with the driver for my DVD writer. Took over a week to get the customer service to determine this though.Once I got it working Nero has worked wonderful. My wife loves it and has figured out how to make DVDs on her own. We love it.
