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Title: complete lack of quality control
Review: Very disappointing experience with a poor quality product. I was sold on the life-time warranty-after all, if a company is willing to replace a hose years after purchase it's got to be good, right? Wrong. The moment i connected the hose and turned the water on i got sprayed from head to toe with a rather strong stream of water coming from a sizable hole in the welded (or shall i say unwelded?) part of the connector. After i mopped myself up i examined the hose and found that the connector had 4 small pinholes along the seam.After having to empty a 100-ft hose, roll it up and ship it back to Amazon i e-mailed Gilmour to express my disappointment. Not surprisingly my e-mail was completely ignored. I have a 7-dollar hose bought on clearance at Rite Aid that's held up great for the last 6 years withou the need for life-time warranty.
