Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not good for Apple Cinema Displays
Review: Even though this arm is rated to support 18 lbs, it won't support even the 20" aluminum Cinema Display which weighs 14 lbs. Rather than using a toothed hinge for the tilt axis, it uses cheap plastic washers so even though I've tightened it so much that I've stripped the allan bolt, the monitor still droops.
