Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: faulty zipper made this useless after 1.5 years
Review: A product is only as good as its weakest point, and in this case that was the zipper.The zipper began to fail after 6 months and became useless after 18 months. This bag did not get hard use, but the zipper was an inferior grade: it had too-small teeth and they failed to mesh and broke. Once the zipper failed the whole bag was useless.
