Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Saddened by product's insufficient bubble wrap shipping
Review: I was so hopeful about this product for a Christmas present for my husband. It arrived in a bubble envelope with more bubble wrap around the mug. So the top of the handle had been loosened from the mug during transit- i was so close to Christmas that I got competent advice on how to properly secure it back to the mug.That was the first hurdle from the mug being shipped in a not secure enough method ( IT NEEDED TO BE IN A FIRM HEAVY ENOUGH BOX) Then When my husband froze the mug for the first time and put some cool water in the mug the mug had sustained a micro crack during shipping that I had not seen and cracked all the way through and the water ran every where. My husband gave it back to me - I was pretty embarrised - Havent figured what to do with it...
