Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Easy as 1,2,3.
Review: This is a fantastic cable modem. It replaced a very old Toshiba I had been using but had been having issues with. I noticed an increase in speed after going through the install this is probably due to using a docsis 2.0 modem compared to my old one that was probably docsis 1.0.My only stumbling block was working with the tech support guy at Cox. He wasn't the quickest guy and wouldn't listen to my own knowledge but after getting him to do his portion I was fine to set out on my own.I would recommend this cable modem to anyone wanting to replace their old equipment.
