Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Garbage
Review: I can't remember ever making a poorer purchase. Only one of the promised features works at all (the phonebook transfer), but that is both inconsistant (not every number transferred, some of them transfered in duplicate) and inconvenient (the "synch" makes the user do a lot of tasks that other programs like this automate).
