Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor Customer Service makes Garmin a no-no
Review: The c580 is an adequate product in terms of GPS capabilities but suffers from the following problems:(MAJOR Issue)1) Poor Customer Support (Read - if its breaks - you're on your own)The suction mount on my GPS stopped working (GPS would fall off) and I promptly called the number given on the manual to get it replaced under warranty. The lady who picked up the phone initially asked me what the problem was and said "ahem...let em transfer you to the auto dept". The auto dept had a pre-recorded message that said "All agents are missing. Pls accept to wait at least *30* minutes" - which is ridiculous. My call was never picked up and I eventually gave up. Needless to say - I'll never buy Garmin again.Other problems (minor)2) Bulky Design: This is a older generation of GPS. Look for other families (i.e. not c500 series) if you would like a sleek/lightweight device.3)Slow Startup: Often takes > 1 minute. During cloudy days - can take longer.
