Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disappointing
Review: I've been a Scrabble player for many years. When I moved to a new home hundreds of miles away, one of the things I knew I'd miss was playing Scrabble with my friends. I bought this version which promises internet play. Trying to make it work across AOL and other service providers has been very difficult. Playing through Zone.com requires you to accept an unacceptable privacy policy. I've given up on internet play with it. The game can be annoying because unlike the original Hasbro version, you have fewer options in play such as when you are challenged and the tile shuffle has a weird grab and switch letter feature. There were problems getting it to load on XP.
