Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good Dictionary, but bad CD.
Review: I used to be a big fan of LAAD and bought two LAAD with CD. I have mostly used LAAD on the computer. I lost one CD. Now the other CD has a mysterious crack on it, which does not allow me to do the monthly authentication. I am sick and tired that LAAD needs an authentication every month, not even every six months or a year. I am now buying both the Merriam-Webster's Collegiate 11th Edition (with CD) and the American Heritage Dictionary of the English Language 4th edition (with CD) with almost the same amount of money for just one LAAD. And I am deleting LAAD from my computer, which does not work anyway without the pesky authentication.
