Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Defective Gate Hole
Review: The gate I received has a defect. The smaller gate on this model, through which a cat can pass, cannot open. The sliding bolt that is pulled back to open the mini-gate won't open without my assertive use of pliers. That's because the hole into which the bolt passes to lock the gate is located lower than the bolt's level. I see three manufacturing issues in this:(1) Somebody on the assembly line did not drill the hole precisely where it should be located to receive the bolt smoothly and on the horizontal level;(2) Somebody later in the line forced in the bolt at a severe angle to make it fit, not caring about the impossibility of re-opening the mini-gate;(3) No quality control person at the end of the line checked to see if the mini-gate is workable.What appears to be a reasonably good product is in my unit malfunctioning--on the very part that is featured in this model, the small animal gate within the larger one. Be aware that this can happen.
