Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Fairly reliable
Review: I selected the Safety First brand after reviewing a few others including ear thermometers. It works really well, reads quickly and is a good balance of cost and function. I have only had to use mine once and it was a false alarm; baby temperature was normal thank goodness. The 3-in-1 functionality is a plus for oral, rectal and underarm; but please not in the ears. I gave it 4 stars instead of 5 because the the first unit did not work but Amazon was really good and sent a replacement immediately while i returned the faulty one. This is a satisfactory purchase.
