Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor Qualityship and Design of this Product.
Review: The design and quality workmanship of this product leaves a lot to be desired. The correction tape mechanism is far too complicated and almost impossible to replace. The first time the correction ribbon was replace it had to be taken in for service where a defective part was found and since the time span was 95 days there was no coverage for labor. Recently a second correction ribbon needed to be replaced and the same problem. The technical support person said the typewriter had to be taken in for service again - again without coverage for labor cost. The cost to replace the correction tapes has already exceeded the original cost of this product in a time period of six months - so this typewriter will be thrown on the heap scrap pile and replaced with a non-Brother brand named typewriter.
