Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not the Canon I've come to expect
Review: The overall picture quality is good. However, picture quality in dark or poorly lighted environment is not consistent. Major disappointment is Canon support. I was unable to upgrade the camera with the latest firmware from Canon website. When contacted, Canon replied with "sorry, we do not offer any support with firmware upgrade". Definitely not the Canon support nor product quality I expected.
