Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great book, lousy service with Amazon
Review: Been a long time since I've done business with Amazon and now I remember why. Ordered something next day air, paid three times the cost of the item to get it, paid for it, and the acknowledgement says deliver in a week. Call customer service and they told me that next week was next day?!?!?!? The CS rep sounded drunk. Asked for a supervisor, put me on hold for 30 mn and then cut me off.Won't be doing any more business with Amazon. They blew it again. I'd rather pay more at Barnes and Noble or Best Buy.
