Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Item not at all as advertised - Amazon screwed up return
Review: As you can see from the picture, this is a shoe with laces. Since the vendor apparently didn't have the item that I ordered, they sent me a loafer instead. But that wasn't the end of it. I returned the shoes in the same box, using the Amazon label. Amazon processed the refund and, on the following day, sent me an e-mail confirming receipt of the return. Seven weeks later, I received another e-mail from Amazon stating: "Because we have not received the item(s) to be returned, we charged your payment instrument". So, as far as I'm concerned, I can't rely on the vendor or on Amazon.
