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Title: Helpful technical support solved my problem.
Review: When I first tried to transfer files to this flash drive, I discovered that I could transfer some files but not others. It turned out that the files I could not transfer had dates containing slashes in the titles. When I called the SanDisk company, a very helpful technician told me how to solve my problem. The drive was formatted for PC's, but I was using a Mac. The technician told me how to reformat and I had no further problems. No instructions about formatting came with the product.
