Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Excellent camera, but.....
Review: I bought this camera because it was recommended by Consumer's Reports as being the top of the line in its class. I used it a number of years and it was indeed an excellent camera until it developed what is known as problem code E18. The problem is a break-down in the lens mechanism: In the beginning the lens will go out with difficulty and will retract with even more difficulty. Eventually the lens will not retract at all; it stays out permanently and the camera becomes unusable. The cost of repair is prohibitive and there is no assurance that the problem will not recur after the camera is repaired. Canon will not acknowledge that there is such a problem as code E18 but I went to Google and found out that, despite Canon's denials, the problem is prevalent on quite a few of their camera models and there are too many complaints on file to ignore them.For the time being it is best to refrain from buying any Canon camera until they admit that there is a problem and correct it.
