Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disapointed and Angry
Review: I purchased this book, thinking the cd-rom was included, because it was listed on the discription. When I got the book I recieved a document that said the cd-rom was not included. I was very upset, because that cd was very important. The worst part is I e-mailed these people weeks ago, and asked them to to please send me the cd-rom I paid for. Of course, I recieved no response. I never seen such poor customer service and communication. I would not recommend these people, unless you would like to get ripped off!
