Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Broke in less than 4 months of use
Review: I bought this product for our office end of October of 2010.My colleague and I were so happy that the espresso machine worked great despite some negative reviews.We took good care of the machine by performing the recommended scaling and routine cleaning.By the end of December 2010, the machine refused to work, as soon as the machine is turned on, water starts to spill out from the knobs, the frother, and any holes that would allow water to leak out.I called De'Longhi customer service and it seems that the customer service is backed up everyday for the past 3 days.No emails were replied as well.I tried to call the number available from a booklet that was sent together with the machine, and it seems the number is outdated as well.We are very disappointed with our failed espresso machine.
