Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: BLECH
Review: This is the worst book I have read in a LOOOOONG time. The "heroine" is as unpleasant a written character as I have ever seen. I do not understand why authors feel that "spunky" has to be equal to rude and unpleasant. This book is a piece of [...] and I am sorry I bought it. I rarely have a reaction like this but in this case, I really have to hope that Karen Kendall NEVER publishes another book.
