Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Unfortunate product flaw
Review: The adapter was the right shape and size for our iBook G4, but it did not fit the port correctly. This meant that the cord ended up disconnecting with even the slightest movement... the fit was such that it lost contact (and therefore, charge) if it even rotated a small degree.However, Osprey-Talon did a great job of supporting me. They sent a second unit for me to try (which had the same problem, unfortunately), and offered a prompt refund as soon as it became obvious the adapter was not going to work.
