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Title: no online access with valid key
Review: bought this book used, to my surprise the key for the online service was still intact, (not scratched off, so unused)BUT the company that runs the service refuses to accept the key and simply states that it had expired with no further explanation or recourse. When purchasing the book I was not expecting the online service, but certainly also not expecting to get the run around. They look for reasons to not provide service, and do not care. Replies are quick but are preformatted.When I stated that I bought it from Amazon "We are sorry but Amazon is a third party vendor." Thats all they said, so I really don't know what that means and they will not clarify.
