Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Shearling pillow too thick and hard as a rock
Review: This neck cushion sounded good, and I liked the fact that it has a strap that goes over the headrest to secure it. Unfortunately, it is useless for me. It's way too thick and hard, and is not adjustable, so it forces my neck forward. I thought it would feel like a pillow, or be made of memory foam, but there is no give to it at all.
