Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: disappointment
Review: I ordered the Floormax supreme on April 16. 02 and it was delivered within a few weeks. I used it for the first time during the Memorial day week-end, scrubbing twice the venyl kitchen floor and once the bathroom tiles floor. I also tested briefly the buffing pads.On June 3. 02, I started shampooing a carpet, unfortunately I was only able to shampoo 3 square feet of it, for one of the brushes was not longer attached to the shaft. After a short inspection of the machine, I noticed that one of the plastic shaft was so deficient that the brush could impossibly be fastened... What for a poor quality !!!Resumee : the floormax supreme does a good job. The reliability of the parts used are far below average. Why making such parts out of plastic when they are put under stress again and again ?The machine is now beeing serviced, by the way : it will take 3 weeks.Where is the legendary Hoover's quality ?
