Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Earhook replacement policy
Review: The unit works fine electrically, but the earhook design is poor. Mine broke when I tried to reattach it after recharging the headset for only the second time.Samsung's warranty policy is atrocious. They do not cover "breakage" under their warranty and want $7 for a set of three replacement earhooks. Given the limited lifetime of these hooks, earhook replacement costs clearly will greatly exceed the cost of the headset over its lifetime.
