Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Defective products - Customer Service runarounds
Review: I had two Net10 phones. Both were defective. The latest is an LG 600 that cannot access the web browser. I have talked with Customer Support for over hours on about 12 different occasions in the last two weeks. Each time the same script is read to me with no satisfactory. Just today, I had to correct the representative on the codes to be entered as she gave me the wrong codes, and I have entered those codes about 5 times already.They do not seem willing to solve problems. I have talked with various levels of supervisors, and I have never found a person interested in providing quality support for me. Stay away from Net10 and Tracfone, a related company.
