Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Terrible
Review: Terrible experience. I ordered a text on anatomy. They sent a comic book entitled "Blood." It would have been funny, but I'm ending up starting the course without the book. And then they said I had to pay to send the Blood book back to get a refund. Grrrrrrrrrrrrrr........
