Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Beware this toaster!
Review: We purchased this toaster from Amazon.com last July. It arrived in August, and broke less than two weeks later (one side would not go down). Sent it for repair, and a month after that received a new one from Krupps. This one was broken right out of the box - identical problem on the other pair of slots. Immediately returned that one (early October, 03) and finally after fighting with Krupps, we received our replacement IN FEBRUARY 04, 4 months after sending it in and SIX months after our original order. Krupps does NOT have a money-back guarantee and will do nothing but send replacement toasters for the period of the warrenty - and we were told that the 1-year warrenty starts the day you receive your ORIGINAL toaster. So... we have six months of warrenty left on this current brand-new one now. In our opinion, there are too many electronics in this to make it a good purchase - get a simple one instead. You'll be much happier.
