Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Faulty Design
Review: I feel compelled to review this product. The plastic brush does not lock onto the handle. I called Braun and discussed this with a customer relations rep. She got a sample of it and responded that she "sees what I am talking about". I had a previous model that was also Braun and it worked just fine for years until it finally gave out. Other than just having to be really careful that I hold the wand "just so" so that it does not fall off, it works fine.
