Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great tuner... when it's not locked up
Review: I am using this tuner on a HP dv9000 laptop with 3 GB RAM and running Vista Home Premium.Picture quality is better than I expected for a USB device. And the full-function Media Cente remote is very nice.Installation was extremely easy. I just hooked it up and Vista did the rest. You need to go through some simple steps in Media Center to get your local guide. Even after going through all the steps some channels were mysteriously missing, but can be easily added manually.My one complaint and the reason I didn't give it 5 stars is because of it's tendency to lock up. When this happens the tuner shows up as an unkown USB device and Media Center says there are no tuners installed. The only remedy is to cycle the power on the tuner. After that all is well, but it is an annoying step nonetheless.When it happens it is always when the laptop is coming out of sleep mode. I'm not sure if it is a problem with the tuner or some configuration issue with my laptop.
