Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Pricey and complicated plus it leaks
Review: I've been using the Zarafina Tea Maker for several months and I find it to be an annoying piece of equipment. The first problem is that it will realistically only make one cup of tea at a time. The two cups it says on it are really small, 6-8 oz. cups. If you want a mug, it only makes 1 cup. It doesn't keep the tea warm, either. If you don't pour your tea right away, it sits in the cold ceramic pot and gets cold very quickly. The ceramic pot drips. You will have to wipe the table every time. Then it leaves a couple of tablespoons of your tea in the container unless you tip it toward the valve as it dumps into the pot after steeping. Recently, it has begun leaking under the heating mechanism and the ceramic plate under the whole machine fills up with tea. I use this in an office and I don't like having to clean up after it all the time. It's much too complicated and expensive for what it actually does and it does it badly.
