Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Updating firmware toasted the drive
Review: I recently tried to upgrade the firmware on this drive and now the drive is a retractable cupholder! I've got a LOT of experience with things like firmware upgrades and followed the instructions to the letter. The firmware update program said that it completed successfully and I figured I'd be off and burning again. Now the drive won't even recognize a commercial pressed CD. I tried installing the drive in another machine as a check and it was dead there too. Yamaha used to be "The Brand" and all I'd buy. Now I'm done with them.
