Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: High expectations, unfortunate result
Review: For a new computer, HP came highly recommended by a techie co-worker. But we've been sorely disappointed. We crashed during the first start-up. The CPU fan is very loud at times, whirring at an irritatingly high volume. Customer Service said that was normal, but no computer I've had before was that loud (and between home and work I've had many). The biggest issue, however, is when we had trouble using the windows media center, Customer service told us we need an updated graphics card! Why would they put together and sell a software/hardware package that isn't compatible!? But I asked twice, and the rep kept telling us we needed to upgrade for the installed software to work. Very disappointed.
