Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Embarrassing gift
Review: I gave this as a Christmas gift to a friend who had just taken up running. It worked twice (and she was pretty pumped about it), and then died. The culprit? The battery in the chest band was dead. The user can buy a battery for the band and replace it, but I know she spent a fair amount of time on the phone with Timex trying to get a new band or battery without having to spend money herself on this instantly faulty product. Timex was not helpful after the first hours on the phone. I do not know if Timex ultimately stood behind its product cause she has stopped talking to me about it. Beware.
