Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't bother making a playlist
Review: I recently purchased this product and returned it 2 days later. The instructions are useless. Once I figured it out I started creating playlist and transferring them, only to have the songs played in alphabetical order by song artist, not the order of the playlist. There was nothing in the instructions or on the RCA website to help figure out what the problem was. I finally found a phone number for RCA LYRA tech support on the Better Business Bureau website. The LYRA tech person had no idea what the issue was. I got an e-mail from RCA that said the player was made to play the songs alphabetically. Why pack software to organize and manage your music if the LYRA isn't going to play it the way you want to hear it? I was very unhappy with RCA's customer support as well as MusicMatch's customer support. I would not recommend this product to anyone.
