Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not recommended
Review: This unit worked reasonably well when I first bought it and we used it approximately 20 times to remove small carpet stains, but a few weeks past the manufacturers warranty period it stopped working, and we took it to an approved service center for repair. The unit was found to have a faulty water pump which was replaced, costing me about $120 in parts and labor and it worked fine. A year later after approximately 10 more uses and it's stopped working again, there is no water coming out which happened before. It's just not worth having it fixed this time when it will likely happen again soon, when I can use the money to buy a better and more reliable carpet cleaner. It's a shame Bissell used to known for quality products, but I will be buying a new unit from a different manufacturer.
