Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: plastic nut breaks
Review: The plastic nut on my original slicer stripped out within a few months. I emailed Oxo and they sent me a new one. My husband took one look at it and said " the cheap plastic nut on this one is already broken". It had a visible crack in it. He had me fish the old slicer out of the trash, then replaced the plastic nut with a 7mm x1 (1 thread per mm) steel nut and washer (.23 + .11 = $.44). He had to slim down an 11mm open end wrench to tighten it up. He also deepened the groove the wire runs through down to the tightening nut so the wire doesn't slip out. It's no longer dishwasher safe but at least it works. We wonder if anyone at Oxo actually uses this product. The wire tightening mechanism is a great idea, poorly executed.
