Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Expected better quality
Review: I bought this item after a bit of research over the net. I have an HP computer, and since the bag is also from HP , I expected it to be well designed for HP computers and of course durable. It is well designed but it bit too heavier than I thought it would be. On the durability side, I am surprised to find that handles are coming lose. The threads are unraveling and as of now, the bag is not usable, because handles might break off. This has happened only after a normal usage and normal loads. The load included only a laptop, few documents, power adapter and a book of about half a pound!!Quite disappointed with the quality of this product. But there are chances that this might be defective piece. I am going to send it back to Amazon/HP and see what happens.
