Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Bad lid - handles break off very easily
Review: We got this as a gift - the handle for the lid broke in the dishwasher. Rival doesn't sell a new handle, but wants to sell me a new lid for $15. No way - it's an awfully designed product. Rival won't stand behind their product.
