Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: disappointed
Review: I only used the machine once. It was difficult to get the cup of milk into the steamer because of the design on the frother wand. My last steamer used to release hot water or steam, this does both at the same time. I tried several times to get hot frothed milk, but the milk ended up lukewarm with a very disappointing amount of froth. Because I used this machine once I am not able to return it.
