Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Horrible design, difficult to install
Review: We have two of these gates and are very unhappy with our decision. We will be trashing them once we find something to replace them with. They are sturdy once you can get them to latch properly (the only reason they get 2 stars). The install process was tedious and frustrating. Once installed, it is very difficult to actually get them to latch properly. You have to have strong fingers to pull up the latch when opening the gate and your fingers sit on a screw, not on the metal part. It's annoying and painful. Safe gate, just a bad design.
