Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor "help" documentation, and 4490 stopped working
Review: While this scanner delivers a rather "reddish" tint to the photos, it has, at least worked for some time. Now, it stopped recognizing the 35mm slides. It had been doing that fine in Full Auto Mode. The Q and A's are of no help. The terminology used is incomprehensible. So now I have to replace the 4490, and it won't be with an Epson product.
