Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Beware of shipping cost...
Review: This was puchased from an independent contractor. The shipping was supposed to be free. Amazon informed me that the product was not available and that my credit card was not charged. Several days later I received an email saying that my item had been shipped. When I checked my credit card bill I was charged $27.00 to ship a $9.99 item that was supposed to ship free. My direct Amazon experience has been great but this was a rip-off.
