Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Quality is very poor
Review: When it works - it works. When it doesn't...I've had 4 of them over the past 6 or 8 years. The first one developed a crack in the housing and I returned it to Lowes for a replacement. The second one developed a crack so severe that it flooded the basement. Omni replaced that one at no charge. The third one is now dripping from a seam in the plastic and the customer service rep. from Omni refuses to replace saying "she'd never had similar complaints." What the other reviews tell you is true as well - it works well (until the leak) and it does take considerable effort to find just the right torque on the lower canister to prevent dripping. Why the 4th? No time for plumbing - just replacing. I will be shopping for a new filter from a different manufacturer this summer. After that - NO MORE OMNI !!!
