Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: WHEELCHAIR
Review: we recived the wheelchair only to find that one of the wheels was warped., it took three phone calls to be able to talk to someone. the first time we left a phone massage. the second call, the wheelchair expert was not in again no call back. the third time we talked to a very nice person who sent us a replacement unit. she promised to send us labels to return the defective unit. to date we have heard nothing. when we received the second wheelchair ,it had a users handbook and a warranty card. from that we can only assume that first unit had been previously sent to someone and returned because of the defect
