Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Brita has gone downhill
Review: I have been using this system for several years without issue until last year. I bought another system last year to replace one whose battery had died. The replacement system only lasted a few months (its supposed to last 5 years). The battery died prematurely. I called customer service and after doing some tests over the phone, they determined the battery had indeed died. They sent me a brand new replacement at no charge. It lasted less than a month! Same thing...battery died. I'm through with Brita. Sad, because it used to be a great product and works great while it lasts.
