Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Digital copy trouble
Review: I loved the movie, so this is not a review of content, but form: I've been trying for an hour to redeem the digital copy for Amazon Instant Video, and the Universal site absolutely is not working. Disappointing, because I stream movies more often than not - use discs for extras. Much prefer the physical digital copy we used to get in combo packs.
