Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Design Flaw -- Stay Away
Review: I have spent countless hours trying to get this product to work with SBC DSL and a SpeedStream DSL Modem. Spent at least 6 hours total on the phone to their incompetent Indian support group and 3 hours on the phone with SBC who graciously helped me to diganose the issues with a router that they do not support. This router is plagued with problems -- their solution is to revert to an older firmware. Yeah, right. In other words, this product is defective out of the box. After I installed a plain vanilla router (no VPN or enhanced Firewall), it worked fine. Linksys does not give refunds, so if you want to return it, make sure you return it to the reseller within their return policy.Support stinks, the product doesn't work and they don't issue refunds. I'd say that's reason enough to stay away.
