Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not What I Expected
Review: This is 4 inch by 6 inch. If you want 8.5 inch by 11 inch, don't buy this product. Sure, I realize you can scan through all the info and find it is 4 inch by 6 inch, but it is not right out in front where it should be. I did not return this, as it was my mistake, but ... did not make it easy for me to see that it was not the size I wanted. I have no doubt they would be glad to take it back, so this is not a comment on their return policy.
