Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Sloppy work and not worth the hassle
Review: I have used this service about half a dozen times. Some tape conversions have been fine but others have been performed poorly. My most recent experience: Part of my two hour tape was not transferred. I had to return the tape to have the conversion redone and I enclosed a detailed letter explaining that only part of the tape was transferred to the DVD. The second transfer came back, with even less of the tape converted and misspellings in the custom description I supplied to be printed on the DVD and box. I assumed that an order being reprocessed would have received at least a little extra attention, not less.I don't want to waste any more time having the conversion attempted for a third time and I would be extrememly nervous now about entrusting an irreplaceable tape to this company.
