Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor customer service
Review: I bought a Sharp Aquos 37" and experienced a problem in a storm that caused the system to freeze. No big deal I thought because most everything has a reboot sequence.Well, I was right but Sharp charged me $175 to do this because someone had to come to the house to do the magic button sequence.I thought at least spending this much on a Tv that even though it was out of the 12 month warranty since this is a software/firmware issue Sharp would waive the fee.Boy was I wrong.Beware of Sharp Warranty.
