Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Handle Broke
Review: I have had this crock pot for just over 3 years, but have only used it a handfull of times. The low setting is too high and burns foods if you are not stirring every few minutes. The handle just broke off of the lid due to shoddy design. A new lid costs $15. Am waiting to hear from Crock Pot if they will replace it or deny me replacement which will have me out looking for a new slow cooker made by another company. This is the SECOND Crock Pot product in 7 years that the handle has broken right off of.Crock Pot e-mailed back and said they no longer make the replacement lid, but would be happy to send a regular lid that will fit as a replacement. I am happy with their customer service!
