Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: No technical support; only wants $$$
Review: I installed the wrong state version but found out this only after I finished the federal portion. It wouldn't let me correct the state and CSR emailed back the next day saying I had to buy an on-line version for the correct state. But why should I pay again for something I already bought???$$$ seems to be the only thing they care about.
