Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not happy customer
Review: I ordered this DVD, but it had scrathes on it, then I requested a replacement. I got the replacement very quick; however, I never got the return label to send the defective DVD. I asked twice via email for the return label but they never sent it to me. I could not get a phone number to contact someone, all their customer service is done via email :-( I had to pay for the return shipping and never got reimbursed. I am not a happy customer.
