Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Arrived broken
Review: Ordered this for a Christmas gift and shipped it directly to the recipient only to have it arrive with a broken cd player. Had to ask the recipient to ship it back. After many phones calls over several days (but courteous service) with vendor, item was finally returned and my account was credited (minus the 9.99 shipping I lost on the deal)and I had to buy a replacement gift elsewhere which was too late for Christmas.
