Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Bad product, excellent customer support
Review: I'd really hate to give this seller bad feedback because they refunded me ASAP due to a defective toner, but I figured I should let people know to be cautious when buying these "compatible" toner cartridges.Shipping was quick; unfortunately, the toner was defective. I tried printing documents and got horizontal lines on every single page. I tried all of the normal method of fixing and none worked.I contacted the seller and they got back to me very quickly, apologized for the problem, and offered wither a replacement or a refund right away. I went for the refund and I'll most likely just replace my printer as it's just too old anyway.So the one star is for the product itself but the customer service should get 5 stars.
