Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Pretty, but damaged.
Review: This toaster is very pretty, lovely bright red, and the controls appear to be user-friendly. The only problem was that upon removing it from its inner carton I discovered that the Carriage Control Lever had broken off from its mooring and nothing I could do would fasten it back on. I suppose I could have rigged up a solution, but when buying an appliance I expect it to be customer-ready, so regretfully decided that I couldn't accept it. I was sad to have to send back such a good-looking appliance because otherwise I think I might have loved it.
