Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Really nice features but...
Review: I received this defective. The face plate would not move back up after it moves down so I could put in a CD. I called Sony and they are willing to replace it with a brand new one BUT I would have to pay for this shipping...It will take another 3 weeks for me to get my deck now.
