Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: An unfortunate waste of money.
Review: Had this for a little over a year, and used it sporadically but was generally satisfied. Care was taken of the proper parts, but it stopped boiling water one morning.I called the customer support number (the call center involved obviously handles multiple products as I was greeted with a different company name before they corrected themselves) anyhow long story short they were next to useless as apparently it had just gone out of warranty - so they said I had to go to an authorized repair centre (ok, wasn't happy but still wanted this fixed)...however they don't have a repair center in the entire state! The recommendation was to take it to a general appliance repair center..?!? As if they'd know what to do with this.So for a product that only lasts for a year I can't say I'm impressed with the company or the value of the product. Shame.
