Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: jewelry making kit
Review: I purchased this item for my daughter for Chrismas. Unfortunatly this was not what I expected. I was unhappy with the selection of beads, and unhappy with the fact that the item smelled heavily of cigarette smoke. I ended up going to Michaels and put together our own kit for thirty dollars more that included and full set of quality tools in a zipper case, double the amount of beads, plenty of string and wire, and plenty of findings and clasps. I was even able to purchase a beading class for two people. However, when I returned the item the seller was very helpful and returned the full price of the item and the shipping. They were very helpful.
