Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Between the batteries and customer service, is it worth it?
Review: I have had my m125 for over 1 year now. Really I have loved it and what I have been able to do with it. What I hate is the unreliability with the batteries and whether I will face a total data loss when I swap batteries every 2 weeks or so (we have also faced a hot sync problem with multiple users). When I called to ask Palm if this was a recurring problem with m125s the man tried to charge me $25 to get the question answered. Then when I refused to pay $25 for the question, the rep actually laughed at me. So I took it took the next step and submitted an e-mail asking the same question and requesting the company's complaint process. PalmOne did respond, however not to any of my questions. Apparently they do not resolve complaints. Oh but they'll give me a 20% upgrade discount on select models online - whatever. The most information I received was actually reading the other reviewers here at Amazon and their problems with batteries.
