Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Would have given it 5 stars if it arrived with mounting screws
Review: Purchased this mailbox for installation on a brick victorian and like the mailbox. Seems sturdy, arrived with plastic on the top and outside to protect the stainless steel finish and the mailbox is made in the U.S.A. (which was a requirement). The mailbox does not come with mounting screws which I would characterize as an "incomplete" purchase. Sort of like selling toys without batteries - had to go out to local hardware store and purchase 4 masonry screws before being able to use it. Called the vendor to suggest that they include mounting hardware as many other vendors do with their products and she wasn't getting the message; needed to be explicit about sharing that feedback with management. Maybe in future offerings...
