Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor tech support
Review: The items looks pretty, and matches the Apple TV, and for the most part works as described. I have 4 HDMI inputs, (Blu-Ray Player, Sat. TV, regular DVD player, and the Apple TV. The only item that does not work with the switcher is the Apple TV device! It works fine when plugged directly into the TVs HDMI input, but nothing when plugged into this unit. Have tried switching cables, and switching positions. Everything works BUT the Apple TV (which was the point of the purchase really!)Sad part is that when contacting their tech support people by email - the first email was ignored! The resend (marked as such very obviously) was replied to but with a stupid question which proved they had not read my email (perhaps an auto reply). Still have had no response at all from the reply to their reply! Three weeks now.Buyers should be aware and beware of poor support.
