Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: I concur
Review: I also had trouble with the call-waiting feature. Sometimes it would alert me to a call, sometimes it wouldn't. When it did, it did not let me "drop" my internet.Support from USR was very poor. First, there is no toll-free phone number, so you have to call long-distance. In today's age of customer service, this is very poor. Less than emphathetic reps are on the line, and use the script. "Try this and call back if it doesn't work."Plus their web-site does not have an updated driver for this modem. The one on the installation disk is from 8/2001. Then they say to update the v.92 software, but an update is not available either. Support is non-existent.Very disappointed. Will try a competitor.
