Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor Amazon Customer Service
Review: This comment is about Amazon Service rather than the Bosch router. Have you ever tried to penetrate the Amazon bureauracy? It is impossible. My order was missing 3 router collects. Rather than replace the three inexpensive items, the only option was to return the entire order. I would have been without the router for about 2 weeks, and Amazon would be out $35 for postage. How much sense does that make?Amazon has lost touch with its customers. Communications are with impersonal call centers that focus on irrational policies, and lack any common sense.
