Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Newair AI-210SS Ice Maker
Review: I was very disapointed with this purchase. I was unable to determine anything about the warranty. The seller said they provided a one year warranty in addition to the manufacturer's 90 day labor/1 year parts. I could not obtain ANY warranty documentation from anyone. Opened the box, look for warranty papers, read the manual, closed it back up. Air & Water is VERY picky about how long you have to return an item but they take their own sweet time getting back to you with an RMA number. They said their returns dept was backlogged! Does that tell you anything about how many returns they must have?! Paid a premium price for a cheap piece of Chinese equipment. It cost me $50 for nothing (tax, shipping to me and return shipping)!! Will never shop with the seller (Air & Water) again.
