Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Some day I'll get to use them
Review: Amazon can't seem to get me the six clamps I ordered in undamaged condition. Four clamps have arrived with cracked and gouged jaws, and the black plastic ends missing or broken. So far two of the replacements have arrived the same way. Up until now I have been very impressed with Amazon and all my tool purchases. Hope they don't let me down. Return shipping on these things is outrageous, glad I'm not paying for it! Anyone ever hear of padding?An added note: Amazon has come through for me. Even though most of the six clamps I ordered have some damage, they are functional, and Amazon has discounted them accordingly. Those UPS guys are brutal! Bessey will send new end caps for those of you that need them (e-mail them). I have used the clamps; can't say enough good about them; excellent, five stars, and thanks, Amazon, for making it right.
