Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Shipping Destroyed Product
Review: I had to use one star as we were unable to use the product because it was so damaged in shipping - I bought it for a gift for my husband and wanted to surprise him. And believe me it did! It was so destroyed in shipping he refused it and had the UPS driver take it back. Now , the Porter Cable belt sander also came the same day and it was packaged properly and undamaged. I read about this problem in previous reviews but wasn't sure I believed it. I do believe it now. Black & Decker has got to come up with packaging that can make it through the delivery process or discountinue selling to this huge market on the web. Or is it the fault of UPS?? I am still hoping to get a workmate for my husband. The rest of the review to come when we get it!
