Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Be careful - pin replaced under warranty.
Review: Be careful - pin replaced under warranty. The Allen hitch has been fine. This locking hitch pin installed OK although it was stiff to put on. Taking it off resulted in the stop nut (with interior plastic collar) SEIZING and the hitch pin head broke loose and unscrewed - it is supposed to be permanently fixed to the pin! The nut is jammed but good so now I have to cut the pin off near the nut. Should take about an hour with a hacksaw and it won't be fun. When it's off, I'll use the original unlockable pin with a regular nut, not a stop nut. Now that I think about it, if you just use a regular 3/4" nut on the locking pin, maybe with a lock washer for long trips, then you will probably be happier than I am right now.Later, the manufacturer replaced the pin under warranty and I think it will work fine as long as I use a plain replacement nut instead of the included stop nut. I would revise the rating to three stars but my initial rating seems permanent.
