Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Works well most of the time.
Review: Installation was a bit of a challenge. It didn't seem to recognize my phone. I did a manual install and it worked. I had a problem after an update but it seemed to resolve itself. Windows XP doesn't help much. Very easy to use and navigate. Just keep fiddling with it and you'll get it.
