Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Sony SUCKS!!!
Review: SONY SUCKS!!! Dont buy sony products. Their customer service is the worst. These headphones have the weakest wires connecting them. To get it replaced, you have to first send it to a service center then they will charge you more than the cost of the headphones and screw you. Take my advice, don't ever buy a sony product.
