Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor quality - broken more than functioning
Review: This is a great product when it works. Please, please keep your receipt and warranty information. You will need it . Unfortunately, I did not. The products and its attachments are made of palstic and they tend to melt at high stress areas. I used mine only 4 times for the floors and then the adaptor melted. Working with their customer service is impossible. I am still trying to get my order of three month ago straightened out. The adaptor was on back order for almost two months. So I have been using the trusty mop ever since. I have another shark product (cordless sweeper) and though it has lasted longer, it wont last much longer. I have had it about a year with frequent use. Good luck!
