Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Hate this scanner
Review: This scanner had the "Twain" problem which could not be resolved. Also I ran into the "unlock the scanner" problem, when the transport lock on the bottom of the scanner was not locked. Just broken. Customer service was no help, costs $2/minute. Won't buy Visioneer again after reading reviews of other models having the same problems.
