Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Unexpected customer service
Review: This isn't a review of the S3 specifically, although I just got one; rather, it's a review of Canon customer service. My S1, which purchased about 3 years ago, recently broke. However, Canon had issued a consumer advisory on the particular problem I experienced and, through the advisory, offered to fix the problem even if the original warranty had expired (which was true in my case). Anyway, I sent my S1 back and after a couple of weeks, Canon sent me back a refurbished S3. While not brand new, I was very pleasantly surprised: the S3 is clearly a significant upgrade over my S1. Considering that my camera was 3 years old, the trade off was more than worth it.I'm looking forward to using the S3, since I was alreadly pleased with the performance of the S1.
