Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: worst customer service ever
Review: Gave this thing as a gift, front display cracked after a few months, had to send it back. I told them in email(10/25) that it was no longer under warrenty, how much would it cost to replace the display. They said that it was under warrenty, just ship it to them. I shippped it to them on 10/28 (turn around time 10 days?) and they have finally called me(11/26) and said that they ran tests and the results are that the display is cracked. I paid $25 for the test, and they want an additional $50. I don't mind paying to fix it, but frankly, I feel jacked around. I will never buy another creative labs product again.
