Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Pretty, but a lousy alarm clock
Review: When you want to awaken to a chime, you want to awaken to a chime and not the sound of a loud CLACK as the striker hits the chime and retreats. This sound makes me jump every time. I called customer support, played it for them, and they said the sound is within acceptable parameters. Yeah, maybe for the hearing-impaired. This will be a pretty clock to sit around, but as an alarm clock it's useless. Stupid engineering destroys a decent idea.
