Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Hidden costs abound
Review: Great door opener--quiet and easy to install--but Sears apparently feels compelled to stick it to the consumer at every turn. It was only after opening the box and taking inventory of the contents that the instructions mentioned that the opener in the box was only good for a 7 foot door. 8 and 10 foot doors require an extension kit--a $75+ (including shipping) box that contains a metal rail and a longer belt. That kit is a rip-off, considering it adds 45% to the original $180 cost of the basic opener. The basic opener also did not include brackets required to mount the system to a finished ceiling nor did it come with extenders required to mount the safety reversing electric eyes in most garages...another "accessory" you can order from Sears--for an additional charge, of course.
