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Title: Practitioner
Review: This book is a must read for anyone or any company seriously interested in utilizing outsourcing as either a strategic initiative or as a tactic to achieve specific strategic goals. Mike has taken his vast knowledge base and created "the" formost book on the topic of outsourcing.Although currently in the private equity field, I was recrutied by American Express back in '97 as a senior leader to lead their business processing outsourcing initiatives and wish that this book was available at that time. Its content would have shortened the learning curve, assited in avoiding mistakes and added to the value proposition. I cannot recommend this book too strongly.
