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Title: First try DOA
Review: I know it's a bit unfair to judge a product I haven't yet used, but there is nothing worse than unwrapping your highly anticipated purchase, reading the instructions ("..so easy!! Just plug it in!!!) and finding out that the thing is dead right out of the box (nice case though).So, it's RMA time. It's going back, and I'm going to have to wait a couple of weeks to see if they can get it right next time.One very annoying bit of info: the toll-free support number has been replaced by a toll call to Palm Gear (9 to 5 CT). Rather than play games, I ran through all the diagnostics in the troubleshooting links on the Palm Gear site and still got nothing. It's packed up and going back tomorrow.Assuming that my Visor is OK (everything else works, but I've not tried a Springboard module 'til now), I guess I got unlucky.Hopefully, I'll have a happy story when the replacement arrives, but, for now, I'm not impressed with the unit or the support. Add the short warranty period, and now I'm nervous.
