Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: movie was great, Amazon service was OUTSTANDING!!
Review: I had already previously owned a copy of this movie, this was a replacement for an old worn out home recorded copy.Amazon went above and beyond with customer satisfaction. My order placed with regular mail shipping got hung up in Philadelphia for several days, missing the orignal delivery date. When I used the 'where is my order?' inquiry, to perhaps get a revised delivery date, I expected some song and dance about delivery dates being approximate only etc, but my reply from Amazon blew me away. Email from service apologized for missing the delivery date, and informed me that they were shipping a copy, overnight UPS, at no extra charge, and if my original order showed up to just refuse and return. I got my movie, which is one of my favorites, and eventually did get the original USPO mailed order, which I returned as instructed. Thank you Amazon.
