Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Heater that doesn't heat
Review: Purchased the 100 watt heater for my turtle tank. We used the heater successfully for 8 months and then it just quit. I contacted the manufacturer who instructed me to return the heater as it was within the 2 year replacement period. It has been 3 weeks since I returned the heater and as of today they state it has never been received. If they replace the heater, then great, but otherwise, it was too much to pay for an 8 month heater.
