Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Customer service is not dead
Review: Searched, found, ordered, received, all quickly and efficiently as expected. Opened the box and discovered that one lobe on the dasher was broken. The broken part was not in the box, indicating that the error occurred at the manufacturer. Big problem? Not at all. Went online to Amazon, a replacement was on the way shortly. All labels were enclosed for the return and everything was detailed by emails advising of every step of the process. Painless and logical. Oh, the freezer, just the best, no less.
