Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Shipping Container
Review: The book was recommended by a friend, I love the book. But it was shipped in a cardboard envelope that fell apart because of the rain that day. The book was not wrapped in anything so it was slightly water damaged. I would recommend sealing the book in plastic to prevent any damage to the book if the container falls apart.
