Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Dives works very well, but backup software has its hiccups
Review: I think the overall rating on Amazon for this external hard drive is too low. Mine has operated very efficiently without any problems. However, I was not pleased with the backup software included, "Retrospect Express". After experiencing several problems with Retrospect, I switched to another backup software program which has worked flawlessly. Why Maxtor could not include a higher quality and friendlier backup program is beyond me. Anyway, I would recommend the drive, but certainly not the software.
