Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: The binding broke
Review: Even though book arrived shrink wrapped and quickly, the first time I opened it, pages began to break out of the book's binding. It appeared to have been re-glued at some point. I would not have bought the book if I had known about the binding's condition. It wasn't mentioned in the summary.
