Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Inferior product and service
Review: The product sound was inferior compared to other speaker systems I have, and the ipod dock did not work at all. When I returned it, the company gave me a return authorization in a timely manner but did not communicate with me about a refund until I continually asked them about it. Their responses were short, cryptic, and would only explain a small portion of the return process.
