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Title: An excellent overview of the Process Management wave...
Review: Pritchett doesn't say alot - this is a slim tome - but what he says, he says very well.Process management is the big thing in the corporate world, and with good reason... it gets results. This little book will give you a great overview of the 'process' of process management - how and why it works, what to do, and where to start.Pritchett has a load of great books on the subject but this one is succinct, easy to read, and certainly informative on getting one started into the realm of managing the 'soft' stuff while getting the 'hard' stuff on track and becoming streamlined and efficient.I like this guy. He's wise, successful, and insightful. What he talks about works. I recommend Pritchett's writings. Enjoy.
