Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: I would recommend this Receiver/DVR
Review: I would not say that this DVR is junk as some reviewers have stated, although I had the HDMI port on my ViP622 DVR go out about a year and a half after I got the receiver. I got mine directly from Dish so they replaced it for free no questions asked. They overnighted me a new unit. The DVR features are not nearly as good as my ReplayTV box, (nothing else matches RelpayTV's interface in my opinion), but they are adequate and at least as good as anything else on the market with the possible exception of the Tivo interface. I have been a Dish customer for over 10 years, I have two of their boxes and have had very good luck with their hardware. I think this is the first failure I have had. I have had nothing but excellent customer service from Dish the entire time I have been a customer.
