Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great saw, lousy service for parts.
Review: I have been trying to get the Slide Fence Assembly for nearly a year now and no luck. I just talked to Hitachi and they say they have a problem but it is still backordered. I am not impressed with this sort of service. Even an outstanding tool with lousy service is not a good thing.
