Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: it broke!
Review: The water heating element broke after just two weeks and "made" cold tea for us. I've had previous bad experiences with expensive electronics' water heating elements breaking (carpet steamer - two of the same model) that I didn't want to chance it on a replacement. The amount of tea it makes (two *small* cups) is not enough for what our household drinks in the morning either. I did like that it would adjust the temperature and not burn the tea, but I also would have enjoyed having a built-in timer so I could set it up at night for the morning. Oh well, it was nice looking as others have said.
