Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Mfr Packaging not so good
Review: I bought this for my son for Christmas. The packaging was in good shape but the guitar a huge 3" x .5" gouge in the body. There were no signs of transportation damage so it must of happened at the manufacturer (in China). Obviously the quality control from this manufacturer is poor. Amazon's return proces on the other hand is 1st rate. They had a new one sent out right away and should have it by 12/30. Hopefully the next one arrives in good condition. It's just dissapointing to see the look on your childs face when the present they've been looking forward too getting for so long is broken and has to return it. Thanks Silvertone, thanks allot.Update...The new arrived in different packaging this time. This package looks like actual Silvertone printed point-of-sale packaging whereas the bad one was in plain brown cardboard box. Perhaps it was repackaged? The new one works and looks fine.
