Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't buy it
Review: I placed my order (and paid for the full subscription) in July. It is now mid December and I never received any magazines. I wrote Amazon, but they said I have to write the Magazine Express folks <customerservice@magazine-subscriptions-amazon.com. After three emails to Magazine Express I finally got a response saying they would cancel my order and refund my $22.95 in one or two billing cycles (months) on my credit card. They said they'd send me a confirmation email in a week. It's been two more weeks, and I received no confirmation, and no refund. You'd be better off buying the magazine straight from the Equine Wellness site. It's been 6 months these folks have had my money, and I am still fighting to get it back. By the way, Magazine Express never apologized for the mistake - makes me wonder.
