Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not as described
Review: This air cleaner seems to work well, but as other reviews state, it's quite loud, even on the lowest setting. The description mentioned that this was the (newer) model with the permanent HEPA filter, however the unit I received was the (older) model with filters that require periodic replacement. The response from Amazon after inquiry to get and exchange for the described unit was "We are not currently set up for exchanges...". They went on further to say: "I've checked our records and see that you placed an order for the Honeywell 50150 version of this item please note this version does take a replacement filter." although the description clearly stated otherwise. The lesson learned is not rely on the descriptions given by Amazon, but look at the model number and research elsewhere what the item you're buying really is.
