Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: First one was scratched
Review: I bought this for my son. When he got around to the 4th DVD it was scratched and would not play properly. I had order a whole new system and return the other one for credit. I was disappointed to have to pay a "restocking fee". Why should I be penalized for their faulty product?
