Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: I thought it did the job.
Review: It reviewed some pretty elementary Windows procedures, and I didn't need some of that...but then it answered the questions I had concerning differences from Windows 98 nicely. I really like the "visually" concept very much and it is super in that regard, too. I used it in conjunction with the XP tutorial that came already loaded with the software. For me, the book was a big time saver with easy reference of different subjects. Particularly good if you're "spotty" on some of your basic skills. I did think it was a little oddly organized, but everything I needed was there, and that's what counted for me. I recommend this book.
