Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Customer Support is horrible
Review: We've had our Roomba Scheduler for a year now and it is fun (although not a serious vacuuming device). The battery stopped charging so I tried to call customer support. 1 hour on hold without ever answering. The Roomba is apparently still under warranty, but it won't do my any good if I can't ever get through to someone....
