Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Low Grade Shareware
Review: The interface and functions of this program appear and behave like a clunky beta version of lowgrade shareware. The program shell doesn't size correctly to the desktop, ironically leaving the "Hide" button hidden. The software doesn't deliver on its performance promises in too many ways. The keystrokes it captured were not only random and limited, but were cluttered with a lot of garbage that was never typed. Instant message captures were random as well. Not all messages were captured. Screenshots worked okay. Documentation is non-existent, and support is available via e-mail only. It strikes me that this software is simply not ready for release, and is not a suitable choice for adequate child protection - not at this or any other price. I'll be looking at SpectorPro from Spector Software.
