Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Does the job, built well, however...
Review: I purchased this carrier for a 500 mile road trip where we did not have enough room inside our SUV. As always did tons of research and read all of the reviews. I won't reiterate what others wrote so just a few brief points. The basket comes in two pieces that are supposed to slide together. After an hour of trying to make this fit, I had to resort to several wacks from a hammer bending the metal to make it fit. The instructions called for two bolts to be torqued to 10 ft. lbs. I used a torque wrench and one of the bolts snapped before reaching the 10 ft. lbs. click. I'm glad this happened at home and not on the road. I would plan on replacing the two 3" bolts with a heavier grade.The unit is solid and fits well inside a 2" receiver. I used an after market locking hitch pin that also fit perfectly. No regrets on this purchase.
