Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great mattress, fantastic price
Review: I was a little hesitant to purchase this mattress without being able to see or sleep on it first. But, I got the mattress and it turned out to be what the reviews suggested it would be. It is a nice, firm, mattress that has alleviated my back pain and cost about 1/4th the price of a Tempurpedic. It was also about $100 cheaper than the equivalent mattress sold by Costco and I got free shipping (which they gave me a DHL tracking number for, so at least in some cases you will definitely be able to track and schedule delivery). It does initially have a chemical smell as some people mentioned, but I think it is now gone (2 weeks after getting the mattress). It is not as soft as the equivalent Swedish memory mattress that one might buy at Brookstone, but again, it is about 1/4th the price and I'd say over 3/4th's as good.
