Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: gift cards do NOT automatically get deducted.
Review: I received a gift card which was a lovely gesture. To redeem the card on amazon.com was horrible. I clicked to use the gift card, Amazon charged my credit card on file.(I placed the order early today and saw that the charge was on my credit card and still had the gift card balance)I phoned later the same day. Their solution was to return the item when I receive it and try again to place the order; then try again to navigate multiple screens to redeem the gift card. They are incapable of issuing a credit to my credit card and applying the gift card as I initially indicated. The gift card redemption screen clearly reads that eligible purchases will be automatically deducted. There is NOTHING automatic about it. Plus the Chat & phone reps were rude and unhelpful. I should have rated a minus star. Gift cards do NOT automatically get deducted.
