Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Love it!
Review: The size is just perfect for small cups of coffee, it says 3 cups but it is actually a single small mug. Strength of the coffee can be adjusted by how much ground beans you put into it. I like it better than a coffee drip because it works so much faster and the water soaks as long as you need to in the beans for more flavor. The craftsmanship isn't so bad but would like the top part of the handle to be more secure to the glass.Note* My first one broke in the mail but customer service sent me a new one which came 4 days later. Totally awesome customer service.*
