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Title: Surprise I love it!
Review: It is much firmer than any other pillow I've used, but it does shape to my head and neck. I pretend I am laying at the beach and have gotten the sand exactly right, which never happens in real life. I do sleep through the night and I used to wake up at 3 am after only 3 hours. I start on my back, sometimes switch to side but both ok. If you have back, neck or shoulder pain try this. I had already switched to left hand side mouse for computer but still had neck pain til I tried this. Only one week and big improvement.
