Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great Product!
Review: Initially I had an issue where a screw was missing from the packing. A quick chat to the manufacturer and I was able to get an overnight shipment for that piece. They were very helpful and accomodating, took 15 minutes to generate the RMA.This product is excellent and very flexible. It can gromit mount, or clamp to the side of a desk. I have tried both and they work great. The arm is very flexible and can be worked to fit almost any desktop it would seem. I'm also very happy that the clamp and other mechanisms have adequate padding/safety as to not damage my new desk. They fit gracefully and require minimal assembly know-how.Great arm, especially for the price range... a steal!!!
