Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disappointed
Review: This was not even close to their other works. It just seemed like everyone was running here and there, yet nothing much happened. The best parts were the first chapter and the final slick theft of Lucifer's Heart. And we didn't even get to spend much time with Agent Pendergast, which is of course the whole POINT. I will still buy the Childs/Preston books, wouldn't miss one; but if this had been their first Pendergast adventure I might have skipped the rest.
