Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Worked properly 7 months, then failures
Review: This router worked fine for 7 months. Then it would consistently fail when the room temperature exceed around 85 degrees F. Many customer service calls, experiments as they directed, and two replacements failed to resolve the problem. The second replacement worked for a few days, but before the weather got warm enough to tell if it also had the problem, this router died completely, taking the power supply down with it. I finally gave up, and am extremely disappointed. Netopia would not consider a refund. So far, my replacement Linksys is working fairly well, though the interface is awkward, their utility is Windows only, and the router web interface works perhaps 1/3 of the time.
