Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not very helpful would not suggest you buy this
Review: Not a very helpful book...cute title..cute stories...but doesn't tell you how to DEAL with them at all. His suggestions are 1) get rid of them 2) don't let them in your business. Doesn't address how to really deal with them. I would not recommend this book to anyone.
