Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Deltran has no customer service
Review: I purchased the battery tender jr to recharge my daughters 6v battery for her jeep. It seemed to be a reasonable price at $25. As soon a s I got it I read the instructions and plugged it in. No indicator light came on. Not red, not green, not anything. So I left it plugged into the battery and it didn't charge. I contacted Deltran's service department and they treated me like I was an idiot not listening when I told them what steps I took and telling me to retake those steps. Then they "forgot" who I was so I had to start over with the communication and press for a replacement. Deltrans response was for me to pay to ship it - roughly $8 - and include a check for $8 to ship it back to me and maybe they would replace or fix it. Why should I pay almost as much as the new item to get a replacement for your faulty product. Their customer service sucks and I will never deal with them again.
