Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Horrible quality
Review: Historically, I always recommended IBM/Lenovo laptops because the battery quality was ALWAYS superior to their competitors.In June of '08, I purchased a T60 with this battery for my niece to take to college. Now in July of '09, this battery won't hold a charge for longer than 40 minutes or so. When contacting Lenovo customer service, they wouldn't help. Buy a new battery was their only option and they weren't willing to offer any concessions or discounts... full price or nothing. Regretfully, it looks like I will have to purchase a replacement battery every summer for the next several years since my niece still has to go to college and needs a laptop with a good battery.So much for the historical value of the Lenovo brand! What a shame Lenovo... you've ruined your reputation in my book and I won't be recommending your laptops any further. If I had the opportunity, I would return the system for a refund and get her a new laptop with a battery that will last for more than a year.
