Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Be prepared to install software patches.
Review: Don't buy this MP3 player if you are uncomfortable with downloading and installing software patches and manipulating hardware drivers on your PC. This player requires additional software updates from rca.com in order to make the music tracks play in the order you want, rather than in alphabetical order. Also, the installation directions from rca.com are not quite correct, so you'll have to rely on your personal experience with computers to successfully install the patch. Once this is accomplished, the player works OK. I also suggest looking at the online discussion boards for other pitfalls of this product. The users seem to know more about the product than RCA ... and there is NO toll-free technical support for this product.
