Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Thumb Tightening Wheel Stripped
Review: We've had this product for a couple of years. I went to tighten the wire using the thumb wheel and it kept slipping in the wheel. Thought it must be the wire, so went and got a new wire and tried to tighten the new one. Nope. Looked into the middle of the wheel with a flashlight and it appears that the threads have worn down or stripped. Don't see an option to replace the wheel, so out in the trash it goes.
