Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Minus One Star
Review: How I wish I had checked here for information prior to purchasing this useless item--it has all the problems listed, in spite of our careful reading of directions and following all instructions. Grounds in the coffee, lukewarm even as it just finishes brewing, leaks,yuk. Even preparing the carafe with hot water rinses prior to brewing does not prevent lukewarm coffee. Forget this one, folks--your money can be better spent. We are buying a new one today, even thought this item is only a month old. I get much too cranky to have lukewarm coffee with grounds and dregs near the bottom of my cup every morning.
