Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Failed after less than one year
Review: These broke after less than one year of light to moderate usage. They didn't wear out -- the leather tore around one of the lacing holes.My biggest surprise was that Rockport wouldn't do a thing. They said that they cannot handle warranty claims.I've always had good experiences with Rockport, but this certainly gives me pause.
