Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Chipped and cheap.
Review: I could not wait to get this, but when it came the chain was so tangled in a bag it came in it took ten minutes to fix it, I would not even bothered to untangle the chain if I had looked at the ruby first, there was a big chip on the top of the heart. I had the thing wrapped and ready to ship back in 5 minutes, I was so mad. I will never buy any jewelry again online.
