Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Horrible Customer Service
Review: This was given to me as a gift. The owner's manual and rechargeable battery pack were missing. The case was the wrong size and the DVD player did not fit. All I wanted to do was exchange the kit for one that was complete. When all the 3 different stores told me they were out of stock and did not know when more were coming in, I wrote the company hoping to get the problem fixed. I never recieved a response and will never buy a MINTEK item again.
