Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not all the pieces were there!
Review: I ordered this item December 3, 2010 and it arrived December 10. Only 12 pieces were in the box! I am missing the 3 quart sauce pan and lid. I called GOURMET KITCHEN GALLERY twice and have not heard back from them. In addition, they only have voice mail, so it does not sound very professional. I am very upset as I need this cookware for holiday cooking and was very upset that I ordered 14 pieces and only 12 came. This is very poor quality control and very poor customer service.
