Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Beware of upgrading the firmware online!
Review: This router worked fairly well - until I tried to upgrade its firmware. In hindsight, I should've downloaded the file and then loaded it from my computer. But, I accepted Netgear's invitation to upgrade via their site, online. Realizing the danger of interruptions, I had both my router and my computer on backup battery power, as a hedge against any power outage. What I hadn't counted on, was the loss of my internet connection - right in the middle of the upgrade! Now, the router has no IP-address, and no way for me to communicate with it. Netgear tech support was less than useless, once I could actually get them to reply. Their only advice: use the "reset" button to put it back to the factory settings - which I'd already tried, having read the manual myself. So, scratch one router. I went ahead and bought a Linksys to replace it, and it seems to be a lot more reliable anyway.
