Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Product Failure with 5 months, Poor Customer Service
Review: I purchased the Protron 32in LCD TV at Sears. After 5 months, the sound on the TV stopped functioning. I tried Sears and they said I could not return it and had to go directly to manufacturer. I contacted manufacturer and obtained a RMA number. I requested that they pay for shipping, but they refused. I shipped TV at my cost $81. They received TV and it has been 2 months of continuous calling into some call center which keeps on telling me the TV will be in next week. I ask for a supervisor and they tell me I am speaking to one. I will never buy an off brand name again. I am trying to figure out who I can contact to put a formal complaint in against the company. This has been the worst company that I have ever dealt with!!! Protron and Spectrum...I hope to get a TV before they go out of business.
