Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Arrived Broken
Review: What a disappointment. Was a Christmas gift for my husband, when I opened the box, the pestle was broken in half completely, and no wonder, it was not secured down or protected in any way. I showed it to my husband immediately so he would know I did get him what he asked for, but that I would have to return it. He is handy and suggested the he could still use it, and could probably grind the broken pestle in a smaller cleaner shape. What a drag, and a I feel a slight waste of money and time.
