Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Sandisk Cruzer Malfunction!
Review: I've bought this sleak looking Titanium Cruzer in January'06 and it stopped working after 5 month from purchase; I only used it a few times.I contacted Sandisk immediately and I was impressed to see that they responded pretty quickly to my complaint and request for replacement. I just got a new 512MB Cruzer Titanium. I hope it'll last longer this time. :-) In a nutshell, Sandisk has a capable Customer Service staff and a friendly Return policy.That's all!
