Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Terrible "support" from Palm
Review: This may or not be a fine unit. I don't know because I can't get the software on the supplied CD to load on my computer. Only a jargon-filled error message appears. A visit to Palm's website offered no help. After a wait on the telephone support line, an operator promised that a technician would call back within 15 minutes. No call for hours and then the support center closed at 8 p.m. And of course no printed manual is supplied -- it's on the -- you guessed it -- the unreadable CD. I should have stuck with my Palm Vx.
