Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disappointed
Review: I was extremely disappointed with this book in that I had to pay the post office an $8.00 postage in addition to the pre-paid postage I paid when I ordered the book. The day before class started I found out that the book was supposed to have 23 chapters and only had 12. Guess what chapter I needed to do the first assignment. Chapter 14. Needless to say I will not trust you to provide my reading material again.
