Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor quality
Review: I bought this product a while back and the N23 tip broke inside my computer. I was able to retrieve it, and bought another whole unit while traveling. The tip also broke on this new unit and now I cannot find any replacement for the now infamous Smartip N23, not even at Kensington. Spent over $150.00 on these two units and they are now no more than paperweights. Mediocre quality and no customer support whatsoever. Back to Apple where at least their customer satisfaction is far superior.
