Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Broken
Review: On opening the box, I found that the glass in the lid of the fryer was cracked. The glass wasn't very thick so it's easy to see how it could happen which is why I gave the item a 1 star rating. I sent it back for a refund and decided to buy one (different brand/model) at a local retail store instead of asking for a replacement be shipped to me.
