Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Microsoft Visual Basic Express
Review: The product was shipped with the correct book, but with a disk containing the wrong information. I contacted Microsoft, but received an unacceptable response. I was instructed to contact Amazon. However, since the package was sealed and the disk label said Visual Basic, I thought it was ridiculous to assume that Amazon had done anything wrong. After several unproductive exchanges with the Microsoft complaint department, I gave up and downloaded the necessary files from the internet. My service from Amazon was very good. My service from microsoft was unacceptable.
