Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Had so much to offer
Review: This book severely lacked substance, was way too long, was too slow, and was too back & forth for my liking. It constantly switches from first person, to third person, and it's very hard to follow. I was really disappointed, as it does really sound interesting, but is just too dense.
