Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Do NOT Buy This Product
Review: I had no problem with the temperature, but the lid on the carafe began to split after six months, and fell apart in only eight (making the thermal feature useless). Because of a design flaw, the lid fell apart and could not be fixed. Neither could it be replaced (apart from buying another entire carafe--which being thermal, made it almost as much as the original purchase). Do NOT buy this product!
