Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: When it Works, It's Works; When it Dosen't.....
Review: I bought this scanner almost a year ago with a new computer. The person who installed it (someone who worked in a computer repair store for 10+ years), had a hard time getting it to work properly at first. When it was working, I was able to scan just about anyghing with no problem and decent quality. Color and B&W; pictures came out decent, although the white tended to have a pale blue tinge to it. If used for B&W; text, I had to increase the resolution in order to have unbroken italic writing.My main problem is that I had kept getting a TWAIN device error which forced me to either restart the program, computer, or reinstall the software on several occasions. The last straw was yesterday when I reinstalled the software TWICE TO THE EXACT LETTER of the provided instructions, and the instrument refused to work AT ALL.In conclusion, I suggest getting another scanner, like I'm going to do this weekend.
