Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Beware - unreachable support
Review: Beware if you buy this game and have any type of problem whatsoever regarding the battle.net account that you are required to create. You will never be able to reach Blizzard phone support (you will get a recorded message always that their phone queues are full), and e-mail support for billing / account issues is horrible. We got billed two times in the same month for an a 6-month subscription of WOW, and can't get the second erroneous charge credited back.
