Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Broken Door Latch
Review: Presently I'm very upset with Amazon. The microwave arrived on time, but it had a broken door latch. The door could not be opened and thus could not be used. I had to find a service shop through Sharp, and now I'll wait a week for it to be fixed. The man at the shop said for that latch to be broken, the microwave had to be dropped from at least one story. My concern is if the force was strong enough to break the latch, what other damage was done. Stay tuned for further developments. Also, I plan to take the advice of the service man not to buy any electronics or similar products online since he said about one out of ten arrive broken!---About six months after I bought this monster, it caught on fire while I was cooking. I threw it out and that, my many friends, is the end of that.
