Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not Comprehensive
Review: This book looks like a nice thick book when you first see it. It has a lot of pages. What is so disapointing is that it does a terrible job of providing a logical progression of well thought out lessons to help the beginner build a solid knowledge of chess. It is confusing as it skips around, often covering things totally unrelated to what a beginner needs to know. I agree with the other reviewers that the "Idiot's Guide to Chess" is superior (and "Chess For Juniors" for kids is just great).
