Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Sounds like Grampa with athsma, but Grampa is faster!
Review: We are on our second unit in about 8 months. The first month the thing works like a champ...fast and "THE BEST" coffee! But it goes down hill from there. It steams way too much, more like a vaporizer than a coffee machine, the whole time wheezing and coughing like my Grandpa needing his inhaler. Oh, and it will take about 45 min to brew a full pot, except you can't get a full pot because you lose about 25% of your water to steam loss, and it never seems to be able to get that last cup from the resevior to the carafe. I tried to resolve these problems several times by following the prescribed cleaning and was a total waste of time. It does make great coffee, second to none, but since I have a life that revolves around activities other than waiting for this thing to make coffee, it is useless.
