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Title: Interesting and insightful!
Review: I found this book very interesting both in its topic and its approach. I now find myself more aware of employees and grateful for their help in the stores and establishments I go to that are similar to those depicted in the book.Unlike some readers, I didn't take the book from a political standpoint, but rather from a human one. Nor did I choose to question the authenticity of her experiment.This book simply made me more grateful for things I tend to take for granted and after I closed it, I found myself counting my blessings...
