Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: down-to-earth, warm, inspiring
Review: I was shopping around for something to read on the plane for a business trip I was taking and have already decided on one particular book when this one caught my eye. I read the back cover and was instantly drawn to it. Needless to say, read it in 3 days and am looking forward to the next one. Both Franz and Kurt came across as fun, down to earth, good people that happen to have the opportunity to see the world and was kind enough to share their adventures with the rest of us. Not only that, when you email them...they each email you back! How great is that!!!
