Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Couldnt re-install on my new computer
Review: I purchased Norton Antivirus 2003 in November, 2002, downloading the software. Received a new computer for Christmas. Called Norton for technical assistance in re-installing. Informed there was a ... charge for technical assistance. Asked to receive a disk for reinstallation and informed that would cost "a additional amount of money". ... I decided to switch to McAfee for better service and minimal ancillary charges.
