Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good Product, Bad Customer Service
Review: Contrary to the vendor's arrival date, one of my items have been placed on backorder for nearly a month. I was not notified about the change and only found out when I inquired by phone. The customer representative did not apologize for the company and did not offer any form of resolution for the inconvenience. The first product arrived in good shape and on-time, but I am dissatisfied with the customer service when a mistake is made.
