Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor Quality Assurance
Review: I can't say if this chair is comfortable, because I never got a chance to sit in it. The part of the chair that connects the seat to the chair leg was broken when I took it out of the box. Amazon makes it very easy to return a broken item, and they promptly sent a replacement. However, the new chair was broken in exactly the same place! I am returning this one for a refund, sadly. It looks like a good chair, but based on my experience, I wouldn't expect the chair to last very long.
