Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Can't Open
Review: I won't give this a higher rating than one star because I ordered this CD, I can't open it, and the 800 number doesn't support the questions on the product, just refers you to a cluttered online 'knowledge base' where you are supposed to hunt and pick to find out what's not working.
