Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Looks Better Than It Works
Review: Simply put, this has been the most inconsistent device that simply just doesn't work. I should have reported it to the vendor more often as having to power down and restart as they suggested the first time just didn't work. I wanted to try something different from Logitech but I learned a valuable lesson in "if it ain't broke don't fix it". I contacted support and again, they responded right away and are willing to replace it if it's still under warranty. I purchased it in July 2012 so hopefully it is which I will gladly right another review pending my test.
