Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: ViruScam
Review: The software itself deserves probably 2 or 3 stars but it gets one star off for scam-like handling rebates. Once they make a mistake, there is no way you can communicate with them and correct it. They ask for new documentation, you mail or fax it - and nothing happens. Then you give up. Total waste of time.
