Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: opera glasses
Review: If you'll notice in the picture the chain is black and silver because a little black string is wound around the chain for decorative effect. This was completely tangled when I received it with no hope of getting it back to the way it was intended, I spent an hour or more trying to untangle it. I don't think it's the seller's fault, just a silly decoration that does more harm than good and gets tangled in transit. Otherwise the glasses look nice and function pretty well. I would just snip off the string at each end and leave the chain, it's nice enough looking by itself.
