Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Learning Function Useless
Review: I feel like I'm the outlier here. I see this device has received a vast majority of 5-star reviews.I got all my remotes together, sat down with the instruction manual, and got to work. After 2 hours All I could manage was to turn on and off my DVR. I couldn't manage to get the learning functions to work. I tried, I read the instruction manual, and attempted multiple times. I don't know what I was doing wrong, but the remote would simply not learn the commands like advertised.Maybe its user error, but the device is not intuitive. I have had several Harmony 650s, but they have been fragile with a 12 month old baby in the house and she's broken them. I was hoping for something more robust. However the Harmony 650 set up was a breeze especially with the computer aided programming. The MX-500 was not intuitive at all, and very frustrating.
