Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: The worst customer support I have ever seen!!!!
Review: I purchased version 4 of this product after many years of satisfaction using version 2. I installed the product and after aplying the updates from the ulead web site, my computer freezes every time that I run the program. I cannot get out of the program or shut down. After I experienced this problem, I found out that many others have complained of this on their web site. I sent an email to tech support after 12 hours I got a response asking for my system information, and have heard nothing since. My system is unstable and crashes for no reason.They have no phone support number on their web site. Their customer service number gives out a number on a recording if you choose tech support. Unfortunately, that number has been changed to an unlisted number. Pretty bad when you have to unlist your tech support number.I wish I had never heard of this product.
