Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: very poor quality tool
Review: Broke the first time I used it. The screw cap that holds the plug tools in is made from a relatively soft metal and with very poor tolerances. The plug tools pull right through the metal cap and out of the T handle. I wound up using a pair of vice grip pliers instead of the T handle to finish my single repair. It's a fundamentally flawed product.
