Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: This product has changed from excellent to not-so-excellent!
Review: First of all, I received the box which was pretty beat up. Then I realized that the product was old. When I used it on my hair, it had a lot of gritty substance which I have no idea of what it was. I had to wash my hair THREE TIMES to get whatever this substance was out of my hair. It didnt cover much grey even after leaving it on for 1 hour. For the price, I dont think I will be purchasing from this vendor again, and will purchase directly from Surya if I can.
