Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Works but poorly supported on comcast
Review: It turn out I didn't need to buy this device. The cable connection to my entire neighborhood was messed up. It took Comcast months to figure it out. I think maybe the hint was when there were 3 comcast repair vans simultaneously responding to different service calls in my ~40 house cul de sac.Regardless, the modem works perfectly well. Obviously, my internet connection is better now but I can't tell if it is the fixed cable service or the modem.Regardless, I wish I'd gone with qwest DSL instead of buying this cable modem. Comcast customer support is very spotty and some of them just force you to go through a mindless checklist and then blame the cable modem because they can't connect to it. They do this even when you tell them that you can read the signal levels from the modem diagnostic page.
