Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Worst product.
Review: This is the worst product with the worst customer service. I had to call Netgear three times, on the phone with them for over 2 hours to explain them the product that I received is a defective one. After convincing them that the item is defective, I was given three choices: 1. pay little money for shipping to send the item back to them and expect a long waiting time for the new item to arrive. 2. pay some moderate amount for the new item to arrive first in a week. 3. pay ridiculous amount for the new item to arrive in few days. I asked them why I should pay for shipping for returning the defective item or getting a replacement, and they said it's their policy. After complaining this to Netgear's corporate office, they told me to call Amazon for the replacement.overall, not worth wasting time and money with this product.
