Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Versatile, but can tear at the seams.
Review: I purchased this bag for international travel. It is so much easier to wheel this bag around rather than the large rectangular monsters I usually carried. I have several bruises and scars on my shins from the old luggage. This bag was a easy to pack, practical, and lighter in weight when empty than most large luggage. This is a huge benefit when attempting to pack gifts to bring back home from travel.After only one trip, I was sad to see that the fabric stitching had torn away from the zipper. One pocket on the edge was almost fully exposed (and now completely useless). Baggage handlers today are obviously not expected to handle newborn babies, but it takes a monumental effort to rip a bag in such a way to rip 20-30 stitches! I am going to try and complain to High Sierra and see if they can fix it for free. I will post an updates as the situation progresses. Hopefully the entire bag does not tear away at the seams in the same way.
