Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Two bad units in a row!!! Third one is good finally!
Review: What is wrong with this? The first one I got from Amazon was clearly an used unit. It had black dirty mark all over the player body, and it even got finger-prints on the screen (below the screen protector)! Okay, I just did an exchange with Amazon and the new unit was received within a couple days. What a surprise! There was a big scratch on the player! I requested another exchange, and what they told me is they couldn't do it anymore. THANK YOU Amazon! You really want me to do business with you again?Other than that, the player itself works fine, although it lack unicode support. I flashed Rockbox (a 3rd party firmware) and it's much better.UPDATE: Finally Amazon sent me a third one and it's all good now. Oh well, how do I change the rating?
