Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Very poor customer care
Review: The 3 packs of cocoa I had ordered were packed so sloppy that one of the cocoa packs broke during transit. Needless to say the mess it created in my kitchen when I opened the box. I sent American Spice 2 emails and complained about the broken package. Obviously American Spice does not have time for their customers; they never bothered to acknowledge receipt of my emails. This was my first and my last time doing business with American Spice.
