Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Macy's Thanksgiving Day Parade
Review: Great Book! The only reason I am not giving it 5 stars is that it did not arrive covered in plastic. Some of the glue from the envelope stuck to the book, causing part of the cover to tear off. This would not have happened if my purchase had been shrink wrapped. I needed the book for Thanksgiving and did not return it. The book is great. I was EXTREMELY DISAPPOINTED in the way it was shipped to me.
