Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great anticipation brings great disappoitment
Review: Yes, you cannot judge a book by it's cover, but this book did not deliver on my expectations. If you are a senior manager, this book is for you as the vast majority of the book covers how you need to structure your organization, but not much real discussion of Lean or Six Sigma. This book provides a brief discussion of six sigma tools and almost no discussion of substance on Lean tools. It is a bad sell to tell a reader that a Black Belt should save $1,000,000 per year. After several lengthy discussions on how to set up structures, the author goes on to state that this may not apply for you.Good high level book. Not great for much else.
