Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Motor failures
Review: I bought 7 of the 6 quart models....1 for each of my six adult children and 1 for myself just 2 years ago. EVERY ONE of the motor units have failed. This is NOT the quality unit that they used to make decades ago. All of the wooden buckets had to have the bands moved up an inch to maintain the semi water tightness of the container. 3 of the units had failures of the plastic lid. I see now the manufacturer is selling a different color motor unit that is advertised as "commercial grade heavy duty". Until I see White Mountain offer a pathway for former buyers to replace their broken motors at a reasonable price (not $100 plus), I will not volunteer to be their guinea pig again. 7 failed motor units in 2 years is not just a trend, it's a warning to all.....you buy one, you'll be sorry. Not if it will fail, but when it will fail.
