Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Very Disappointed.
Review: I am very disappointed with this product. I was thrilled with it for the first 4 months, then it started to brew very slowly, producing more steam than water. It beagn to take 30-45 minutes to brew a pot of coffee, and the coffee produced was about half of what was intended. It appeared that the water wasn't flowing through properly.I brought the first one back to the store and exchanged it for another one with which I had the exact same experience. I know that the water I used wasn't the problem, because I used filtered water and the machine also has a filter.I contacted Krups and the customer service department said that they had never heard of this problem. Not helpful at all.I wont buy another Krups product. Too bad.
