Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Very Inconsistent Connect Speed
Review: I wanted to upgrade my modem to V92 technology, since my ISP was set up for that, so the US Robotics 5699B seemed to be what I needed. However, when I installed the modem and updated with the latest driver, my connection speed was usually 26.4 kbps, or lower, and only rarely did it go higher. I contacted the tech at US Robotics and he suggested several things, some of which I told him I had already completed. Nothing worked to improve the connection speed. My old Conexant modem consistently connected at 48.0 kbps, but did not have the V92 technology. I have reinstalled my old modem and now connecting at 48.0 kbps. It would seem that this modem is defective. I will probably not consider another US Robotics modem!
