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Title: Product quality/durability is terrible
Review: I have owned 3 White Mountain freezers and the quality has gotten much worse with time. My most recent experiences involve the motor drive unit. Three have failed in the last 10 years. The most recent lasting only 2 years (approx 8 batches frozen) before it failed. Examining the failed units I have found problems with workmanship and lubrication. When questioned about replacement parts and product quality White Mountain provides the same old response, "your unit is only warranted for 1 year and we don't sell parts below the motor assy level" which costs anywhere from $100 to $150 depending on the discount you are able to find. They also seem unwilling to acknowledge that their units have a quality issue or accept any input re failure causes.
