Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not happy at all
Review: The saw that I got in June 05 just quit working. Per the local dealer it is unrepairable (no parts). It is still in warranty (2 years). We'll see how they back up their product.5/17/06 - To Amazon's credit they attemted to solve the problem, but the 4.5 HP saw was no longer available so they sent the 3.5 HP model. When I noticed the difference, I had already used the saw, but I contacted Amazon. They told me to send the broken 4.5 HP and the working 3.5 HP saw back to them. The 3.5 HP saw made it back to Amazon via UPS. The 4.5 HP saw is in shipping limbo land because I sent it via the US Postal service. Amazon still gave me a refund.About the saw itself:The design of the no tools chain tension mechanism is poor. I needed to adjust the chain tension every 3-4 minutes of run time. There is also a metal/plastic interface designed into the chain tension mechanism that would wear out very quickly. This saw is rated just OK for the ocassional very light duty hoemowner.
