Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good while it lasted...but it was a short honeymoon
Review: It worked at first, software was easy enough to use, and the size was great. After about a year it would no longer play nicely with my PC -- I couldn't add or remove any music. I called RCA tech support and told them I had already tried uninstalling/reinstalling the latest software and they said, "Well, you've already done all of the tech support yourself. You have passed the 1-year warranty, thank you, <click>". What a load of garbage. Uninstall/reinstall is the extent of their ideas?? No more RCA products for me.
