Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: quality decline
Review: I got a electric white mountain for Christmas, the drive gear broke off three teeth the first time we used it. Called White Mountain for the warranty - guess what - they won't honor the warranty unless you have the original sales receipt. Pitiful - guess they never heard of serial numbers. Even a $40 toaster has a serial number that the manufacturer keeps a manufacturing date on. Guess a $200 ice cream freezer doesn't. Now I have a broken freezer that needs a gear. Oops - you can't buy just the gear, you gots to buy the whole electric unit for $148. Quality has gone in the dumper. Too bad they were once nice freezers.
