Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: 4490 Photo Scanner
Review: First of all the scanner was delivered to me on the scheduled date. The manual for the scanner can be downloaded and gives complete step by step instructions. Does a great job on photo restoration and just general copying of color or black and white photos and documents. Very happy with this scanner as I am with all Epson products I have purchased.
