Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: PRODUCT OF POOR QUALITY, HAD TO FIGHT TO RETURN IT
Review: the mower was defective. black&decker told me that mowers received in defective condition are not covered by warranty. Amazon told me they would not take the mower back. I had to go thru your Executive Customer Service to finally get the mower returned. The mower has been returned to you and I am now awaiting a credit. Amazon is OK for books etc. BUT NEVER PURCHASE ANY LARGE OR EXPENSIVE ITEM FROM AMAZON.
