Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: horrendous customer service
Review: I dropped pen and it broke. Was told to bring to local dealer. Dropped off, was told delivered in week to home. Week passed called local office, was told would call back with info of status. Never called. Called 800-995-4810 customer service have not heard back after 24hrs. $385.00 for plastic pen with $12.00 refill?
