Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't waste your money.
Review: I agree with most of the reviews about the quality of sound but this thing won't stay in your ear. My unit came with 1 "loop" which you have to clip on and off every time you charge it. You can not charge it with the loop on. So far I have gone through 6 loops. Because the loop is plastic the constant clipping on and off weakens it and it breaks. I called samsung to complain about this and all they would say is I would have to buy new "loops" for .99cents each. I argued that I had the earphone only 1 week but they said that the earphone is warranteed but not the "loop"!!! WTF!! I reluctantly ordered 5 more loops because I had no choice. I have since gone through all the loops they have all broken. I have resorted to using a pipe cleaner twisted around the earphone to keep it in my ear. This product sucks. This company sucks.
