Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Horrible Product
Review: Purchased this product as an upgrade to BEFSR41 so I can access VPN email from my company. When I did get it to work, the VPN transmission was smooth. However, the router kept on dropping the DSL connection (through my SBC) and I had to keep rebooting to get a connection. There was no information in the instructions to troubleshoot any of this, and customer service was of not much help either. I returned the product within one day and have lost all faith in Cisco as they are just milking their old products without improving them or providing updates for new customers to enjoy a better experience.
