Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Thanks for getting my son's hopes up!
Review: My kindergartner was so excited when we saw this backpack online and we couldn't wait for it's arrival. Visually, it's stunning - I was contemplating using it myself if he decided not to keep it! However, on DAY 1 when I picked him up from school, BOTH of the zippers had broken (the clasp thingy had fallen off) rendering it useless and now I have to return it. My son was really upset, as was I...and I also wish I had the reviews on here before I bought it since apparently this has happened more than once before! Beware this backpack, fellow superman fans - it brings heartbreak!
