Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great printer, but unreliable and bad warranty service
Review: Great little printer when it works. We bought two for our office. It is fast, cheap, has great print quality and a simple paper path. Here's the rub - made in China, some parts (the formatter especially) are clearly defective and failing early. When you contact HP for warranty support you will be offered a $50+ exchange (25% of what I paid for each of the printers). When you decline that you will be told that you can mail the printer in at your own cost and wait weeks for repairs because replacement parts are in short supply. Go figure. I plan on switching back to Brother, etc. for low-end printers. UPDATE - HP fixed mine and 60 days later the formatter in one failed again. Guess I'll throw it away and start over.
