Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disappointed
Review: I love the movie. However I was very disappointed that I bought a brand new copy that just stopped working close to the end of the movie. I found I had a few hiccups trying to find out how to exchange it instead of a return since I really wanted the movie. When email for assistance I found it not be be clear and to the point but really only referred me to the same stuff I had found. It wasn't until after I was past the timeframe that I found the exchange option. My second email with questions wasn't even answered. No response at all. I'm disappointed in the product quality and Amazon's response
