Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not worth it!
Review: WOW! What an experience. I received the item DOA. In looking at other posts, I decided to let it charge up plugged in over a 72 hour period. No dice, it still didn't work. Called Ritz for an RMA to send it back, waited 2 weeks and still no RMA label. Called them again and finally got an RMA to send the unit back for replacement. Just called today and they won't be replacing it, they will be refunding it! That would have been nice to know 2 weeks ago when I sent it back. I won't be buying anything from Ritz anymore.
