Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: contact an engineer
Review: This product has been sitting on my garage floor since the day it arrived, I got as far as opening the box and finding the instuctions. The parts list is concise the instructions however are not. I cannot even discern which option to choose from to determine which mounting procedure to follow. I have the old backboard removed, so I called Spalding with instructions in hand only to be put through to a voice mail/answering machine. Needless to say after leaving a detailed message and return phone number no one ever returned my call. I consider myself handy enough to complete this task once I had some help Getting Started,not having a Spalding rep to speak to is frustrating. The product seems nice enough but the support desk is non existent! I have been left frustrated and disatisfied by this purchase.
