Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Really not happy...
Review: I can't see where else to put my complaint, so here goes...I was really looking forward to receiving this item and did a lot of research into different bags and this one seemed to fit the bill.When I received my package it is quite obvious that this item has been used. There is significant wear on the wheels, what I think is grass in one of the pockets and some of the studs have been scratched and/or worn away.Also, the interior lining is also very creased and scratched and marked.If any other Amazonians can tell me how I can take this further, please let me know... unfortunately returning is not an option, as I bought this as a gift for myself for my birthday holiday I am taking next week and I need a bag to travel with.A really deflating and disappointing shopping experience.
