Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Bad Battery-"Customer Service" is NO help.
Review: I bought a Roomba because I have two pets in a one bedroom apartment. I loved it...until a month later the battery won't hold a charge. I contacted "customer service" and they said they would send me a new battery. Then they tell me the next day that all their batteries are back ordered and they don't have any to ship. They also don't know when they will get any. That was a month ago and now I have an expensive paper weight in my kitchen.I would revise this if they follow through with their promise to fix the situation. So far, it looks like they have no intention of sending the battery they promised. I would not recommend this to anyone because they cannot stand by their product.
