Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: new old stock HP laserjet toner
Review: Over the years, I have purchased dozens of second market HP Laserjet toners. This vendor promtly shipped the product which arrived in the original but resealed HP carton. The box was date stamped May,2003. The toner appeared to be brand new. The first several copies were perfect. However, after that, each copy became unusable, arriving with a grey overlay, I contacted the vendor by telephone to report the problem. At no additional cost, the vendor promptly send a replacement toner that arrived two days after the phone call. The replacement, also still in its orginal factory box was installed and has worked perfectly. So,this vendor proved to be better than the product but if you can count on quick and free replacement of a failed toner, why should that be a problem?
