Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Destructive
Review: I read the reviews online before using this product. I followed the directions closely and put quite a bit of elbow grease into it. Instead of the cleaning the dirt, the non-stick surface of the iron began to rub off. This was an expensive Black and Decker iron. Now it's ruined, and it is still stained.
