Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Received wrong item
Review: I ordered 6 chains. Was charged $6.69 for a package that weighed only 3 ounces. Did not even bother opening the package, since even one chain weighs more than 3 ounces, so I am guessing that I received 6 of the masterlinks. I could understand the wrong picture being posted with the item description and have seen it before. I order a considerable amount of bike parts mailorder and this is the first time that I have ever seen only the picture used and the item information and description ignored. I returned the item and received a refund of $7.44. Returning the item USPS First Class was just a little less than $4, so combined with the original $6.69 shipping, this fiasco cost me about $3. I guess this was one of those situation where I should have known that it was to good to be true, but either way there are plenty of other online stores that would not pass the cost of their screwup onto the customer.
