Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Misleading shipping pricing / service
Review: The product seems to be just fine. However, I ordered it 9 days ago using 2-day shipping (costing ~$12), and it just arrived today. Apparently their 2-day shipping is USPS's priority mail, which is NOT 2-day, but instead 2-3 day (with no guarentee that it will in fact arrive in that much time). BTW, USPS doesn't charge $12 for priority mail (try $5).
