Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not happy
Review: Package arrived despite my trying twice to cancel it after ordering it, and long before it left warehouse, but it came, so I decided to go ahead and take it. Waited way too long for shipping, and then it arrives today in a beat up box, and of course it's damaged! Keep in mind this item weighs 80 lbs. and I am disabled. Barely got it out of box, but could see it was damaged on front drawer. Dented and cracked. It would be fine if this piece could be replaced, but no! In order for me to get a refund or replacement of entire item I have to re pack it and pay for return shipping! No other options are available to me according to Amazon. Maybe if they took off 50% for damaged goods, but no, they want the item back, at my expense, time and stress, and then they'll send me a maybe damaged replacement or my money less the Shipping for return. Won't ever order furniture from them again!
