Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: hypocritical
Review: If Corbett thinks outsourcing is so great, why has he moved his own call center people back to the US? I read this book, then consulted other business people who made the move to India. Like a past reviewer noted 1 in 3 outsourcing projects fail. Don't let Corbett lead your firm on a costly gamble that could wreck you.
