Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Plastic handles and drip channel damaged
Review: The griddle came with the plastic handle broken off. I returned it--return policy is very good, Amazon emailed a postage-paid label for the US Mail. I got a replacement and this griddle had a crack in the drain channel and I returned it for a refund. Very disappointed with the quality, thought that West Bend was a reputable company. Made in China, not very sturdy plastic used for handles and rim.
