Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor support
Review: I purchased this keyboard in January, and at first liked it quite a bit. The backlighting is accomplished by painting the keys silver, and leaving the letters bare so it shines through each letter. Unfortunately, within about a month one of the keys (A) had the paint so worn off as to be unreadable. This has since spread to 5 other keys, making it a mess to look at, and making the backlight worthless.Contacted the parent company (Saitek in the UK), who referred me to their US counterpart, Madkatz. I've contacted them three times for either replacement keys or a replacement keyboard, to no avail. They claim everything from "we don't have keys" to "we will send replacements right out", and they never do.Do not buy. You will regret the expenditure as soon as the keys begin to wear, and they will not back up their product. Very dissatisfied.
