Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: 1 of Philips SHN9500 - Headphones ( ear-cup ) - active noise canceling
Review: I gave these headphones as a christmas gift. They weere used for the first time on the last week in Feb. 2010 and did not work. I tried contacting Philips twice to ask about an exchange but no response. I would try another brand that has better customer support
