Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Too little too late
Review: I ordered this product expecting that there was a pair of ladder hooks, since the ladder needs two for saftey. I ordered the product on 052109. I called on 060209 because the item had not arrived by the time promised. the item was not shiped until 060909, when I was away for two weeks. Three attempted deliveries failed while I was away. The item was shipped back to sender. I called the company and they sent it back at my expence. I received the shipment on 061809 with only one ladder hook. Suffice it to say I was not satisfied with this transaction. However, I must say this is only the first negative experience I have had with Amazon.com. I hope it will be the last.
