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Title: Disappointment! Pugster- Unacceptable Customer Service!
Review: The 3 charms I ordered from Pugster could be described in a word, disappointing. The items were not as they appeared. They were much smaller, the graphics very poor.When I attempted to send the charms back I was directed to a very time and energy intensive process to return the charms. At one point in the return process, I did not receive return emails or phone calls after 4 attempts to contact Pugster?Needless to say, I will not be ordering from Pugster in the near or distant future.
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