Negative Positive
Title: A Most Unhelpful Upgrade - Internet Access Disabled
Review: Upgrading two Pentium 4 computers from Norton Internet Security 2005 to Norton Internet Security 2005 AntiSpyware Edition resulted in the loss of Internet browsing capabilities on both machines. Suggested solutions on the Symantec web site were of no assistance. These machines had run earlier versions of Norton Internet Security without any problems. E-mail access works but internet browsing, whether through IE or Firefox, is disabled. Turning off Internet Security does not restore browsing capability, the computer must be rebooted with Internet Security disabled in order to browse the Internet.Live technical support is provided only on a charge per call basis.
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