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Title: Dont throw your money away!
Review: After 94 days (4 days past the labor warranty) the back light went bad on my Creative Zen V 4 GB. I contacted them and of course they told me if they found out it was negligence I would have to pay all ( I got it on Christmas Day it never left the house and I only listened to it at bedtime). Then they tell me I'm responsible for all the shipping and a $25.00 diagnostic test (Now isn't this part of the "labor" warranty that's good for a year?) not according to them. So, just to get it to them it would cost me shipping and the $25.00 up front for the work "(oh, diagnostic test)" plus all the parts if they can fix it. If you're not going to buy an Ipod at least save yourself the money and get a San Disk, plus they last longer.
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