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Title: DON'T BUY SMARTDISK PRODUCTS
Review: Bought the FlashTrax Media Player. After a power outage the hard drive was fine, but the main computer would not recognize the drive. We were only three months over the one year warranty, and even though we would pay for the repair they said they wouldn't touch it after it was out of warranty. POOR CUSTOMER SERVICE. Poor attention was given to detailed emails, had to keep repeating the same thing over and over.Their final response...."But it is the way that we have everything set up. We can not change things because you want us to. It would not be fair to every other customer who fellows the rules and saves their paper work. Good luck." Hello? I had the paperwork.
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