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Title: etymotic buyers beware
Review: I experienced a partial break in one of the wires:tough luck , buy new pair. Let customer support speak for themselves -Due to the design and manufacture, the ER6i earphones cannot be repaired. The image below does not warrant a warranty replacement. The only option is to purchase new. You may search on-line and purchase from an authorized Etymotic reseller or purchase new through our Special Purchase Option Program, but this will require that you return your ER6i earphones ($76, plus $6.00 UPS Grnd. shipping charge).If you wish to purchase new from Etymotic, please contact Customer Service at 888-389-6684. We will set-up a return number for you and obtain your cc details. We accept Visa, MasterCard or Discover.Regards,Customer ServiceEtymotic Research, Inc.61 Martin LaneElk Grove Village, IL 60007
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