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Title: Overpriced and over-hyped
Review: Had our builder install this in our guest home six years ago and now the plastic washer and o-ring inside have failed causing it to freeze up. We cannot move the faucet from side to side even using considerable force. I called Kohler to have it replaced under their lifetime warranty and instead of replacing the faucet, they took over a month to send the two parts which will supposedly fix it. And, I have to do it myself unless I want to pay a plumber $100 to do it. Plus, there are no assembly or disassembly instructions posted on the site so I had to call Kohler and have a phone tech try to explain how to disassemble this over the phone. Fair service at best. Next time buy Moen!
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