Negative Positive
Title: very disapointed
Review: Had the unit for 5 years... and then as many other reviewers mentioned the unit started to drop to freezing temperatures - luckily none on our wine froze - When I called vinotemp they were less than helpful and said that it was probably a "bad controller board" and that I was on my own - they also said I'd have to call an appliance company to service it - unfortunately I 2 other family members had purchased the same unit - hopefully they have better luck than we've had - an abysmal product with abysmal support in my opinionEdit -Vinotemp higher in my opinion now..Thanks to their tech/parts department..I was able to get through after repeated attempts to a techthat was very helpful. He not only help me troubleshoot the problembut explained in great detail how to do the repair myself-The problem turned out to be a bad thermostat. I was able to fix the issue myself and the chiller has been working very well ever since.Hopefully, things will continue to be okay
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