Negative Positive
Title: poorly constructed / lousy customer service
Review: I own this net and it stinks! Actually it's okay when you first get it but then the poles have these little washers that fall out making the thing useless. This not just that I happened to get one bad net. It's happened to everyone I know that has purchased this net. Friends, other coaches, even my daughter's high school softball team had bought this product and it didn't last a season. As an added bonus when you call customer service they say the parts are unavailable, as in they don't sell replacement pieces. You're on your own.My advice .... BUY THE JUGS NET! It has no poles and is easy to work with. At first I though it would be difficult to deal with but after looking at the instructions(duh) it's actually quite simple to open and fold up.
Is the review positive or negative? 