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Title: BEWARE!!
Review: I need to preface this review by saying that I never received myZojirushi NS-ZCC18 from Amazon. Twice they sent me the oldermodel, the NS-ZAC18 instead. All the while their website claimsthat they have plenty of inventory, and that it ships within24 hours. Repeated calls to Amazon get plenty of sympatheticresponses, but no action. THE BOTTOM LINE: Amazon advertisesproducts that it does not actually carry.This seems to be a common theme with Amazon recently, somethingtantamount to a bait-and-switch. It also occurred when I orderedthe "Ultimate Rice Cooker Cookbook" and had to wait a week for itto ship, even though they claim it was in stock. I finallyreceived an e-mail that there was an unspecified "problem"with the order. I called Amazon and was told that they had justreceived a couple copies and one would be mine -- remember, thewhole time before this their site claimed "In Stock, ships in 24hours".Not good business practice.
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