Negative Positive
Title: Bad Player & Bad Service
Review: Out of the box the Rio 800 was a lemon. It crashed on half the songs I loaded, the battery showed full when it was almost empty and, best of all, the people at Rio don't exactly respond quickly to requests for repair or exchange. The unit is sitting in a drawer while I wait for their Customer diService department to get back to me. Maybe I'm too impatient, after all, I emailed them barely a month ago.
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