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Title: I wish I could give it 0 stars
Review: This is one of the worst purchases I've ever made. 3 months after buying the machine, I'm also running into an overheating problem. I've sprayed out the fan with a dust blower, but the laptop is shutting down after 2 hours of use and won't reboot until it's completely cooled off.Customer support was blocked by a combination of bad instructions and a voice recognition system telling me that I was out of warranty. Trying to get a human was mostly useless until 3 days later, I accidentally stumbled on a way to get a human. (Keep telling the voice recognition system that the serial number is wrong and you will get a human.)Now they want my laptop for 7-10 business days and based on other reviews it seems the likelihood that it will be truly fixed is slim.Sony tech support denies any knowledge of an overheating problem. Please don't buy Sony until these problems are resolved.
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