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Title: When regular people need to understand complex problems...
Review: Ultimately a hopeful book, When Good Companies Do Bad Things attacks the concept of corporations as monoliths. Instead, through examples, anecdotes and analysis, we see that global business corporations are more human than we think, for better and worse, and subject to change---if they [and we] choose it-- for the better. I found my questions addressed as they arose from the reading; the balanced perspective [neither "anti" nor "pro-business"]offers a real opportunity to understand a complex social issue.
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