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Title: HORRID product. Nightmare customer service.
Review: I see it's all been said in other reviews. My story is the same.Bought this model in October 2009. Malfunctioned a couple of weeks ago (stuck on "not ready") so called Keurig and they sent a replacement AFTER having me clean out all the holes in the cup assembly with a PAPER CLIP. It was obviously a malfunction in the electronics but they had me do all of this useless troubleshooting anyway.The replacement they sent malfunctioned after two days. This time shutting off before brewing. Called customer service and they told me they would call me back. Called back next day after not hearing from them and they said it would be "up to 48 hours" before I would receive a call back.This is disgusting. I see another reviewer noted that Amazon would not continue selling this useless junk.Update: Never received a call from customer service. Amazon allowed return. Don't buy this junk.
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