Negative Positive
Title: Good Interface, bad company
Review: I bought my Tivo Series 2 about 16 months ago and also paid $300 for a 3 year term of Tivo service. About 2 months ago, the hardware stopped working and I called Tivo. They told me that the warranty had expired and that I was on my on to buy a new one (no discounted replacement). So I bought a second series 2 at full price, and then recently found out that it is not supported by the NetFlix movies on demand service. Tivo told me that I could upgrade to a Tivo HD but, again, I would have to do this at full price. So the bottom line is that Tivo doesn't provide any discounted upgrade options for customers. The lesson I've learned from this is to abandon Tivo and just get a PC for video on demand and video recording.
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