Negative Positive
Title: Poor Product Support
Review: Moved into our home a year ago and it had the Kidde 1275 alarms - no manuals left for us. Have had no problem with it chirping (even in the kitchen) but when I went to change the battery learned I would have to disconnect the AC wiring tab to access the battery compartment. The AC wiring has locking tabs that prying with a screewdriver will not release - and no instructions on how to disconnect are on the unit. The manufacturer should provide online documentation considering this a is a safety device. I am concerned that I will break the tab/wiring harness and have to wire in a new unit. I am handy enough to replace it but if people are to service these regularly there should be better support. Given todays internet capabilities I no longer think there is a reason for a manufacturer not to have online documentation. 2 stars for poor support.
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