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Title: Never Correctly Repaired; Replacement Offered
Review: I had bought an Alera CD Copier some years ago and it worked fine - when it died I bought this one. It worked fine for a few months and then for various reasons wouldn't copy. I have so far sent it back THREE times - even though they paid for the return postage the last time I sent it back, it had exactly the same problem when I received it. On the good side; they did offer to replace the unit which is good customer service in that respect
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