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Title: DEFECTIVE ITEM AND TERRIBLE SERVICE
Review: I purchased a Dragonfly Radio Control RC Helicopter Hughes 300 9093 as a Christmas present for my grandson. It arrived defective and never worked. Attempts to get the company to replace the item were very frustrating. I was being required to pay the return shipping for their defective product and was told that I "might" get a replacement in a couple of weeks if their staff felt that it was appropriate. This is the first really bad dealings I have had through Amazon. I am surprised that Amazon lets companies abuse customers in this way!
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