Negative Positive
Title: Deducted fundings even if I hadn't finalized the order!
Review: Started an order, which I never completed. Looked at my card and they had withheld the amount for the order, which I never completed! Called them, and they confirm that I haven't placed an order, but they are unable to credit my account in another 10 days! This was on a gift card!The customer service agent promised to take care of it first thing and he even stated that he was going to email me immediately the next morning. Two days later, after no email, I called and they have no idea of my issue, and we start over again with the talk about the 10 days. Noone seems to know why they've taken over $200 from the card.
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