Negative Positive
Title: Been using it one week - DEAD!
Review: I've never had a product [...] out after one week of use. The screen froze up and no matter what troubleshooting tip I tried from the creative website, nothing worked. Now I'm waiting to hear back from email support because they don't have 24 hour phone support. Not impressed. Would have gotten an iPod, but this thing was given as a gift.
Is the review positive or negative? 