Negative Positive
Title: Did not work
Review: Okay so I originally ordered two of these crane humidifiers, one Hello Kitty and the other Sponge Bob. The Sponge Bob one worked no problems, great. The problem is the Hello Kitty one only worked for about two hours and then stopped working. I tried to troubleshoot and all I could think of was empty it out, dry it and start all over, which I did and got the same results. I called the manufacturer and they told me it sounds like a faulty unit so they sent me the warranty information, which stated to return part of the item and if I wanted a replacement I needed to send in a check for $25 for shipping and handling, which I do not think is fair because it's not my fault the unit does not work. I already paid for the unit which did not work properly from the get go and now I have to spend more money on it. I did not think that was fair.
Is the review positive or negative? 