Negative Positive
Title: Giant Disappointment
Review: 'Bought it, and sent it back for a refund. I should have believed all of the negative reviews that Retrospect received (on the Amazon site). I am a skilled personal computer user who has installed and successfully operated a large amount of both software and hardware. However, I was unsuccessful at getting Retrospect to perform properly. My rating of Retrospect is "Junk". Worse yet, I could not find a Help Line telephone number to talk with a real person - that might have made a big difference. They want you to use their website for ALL problem solving. Well think of this: if their instructions included in their big manual didn't work in the first place, why would you expect the website to work? They ought to be paying me for time lost and shipping charges.
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