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Title: Feel decieved
Review: I researched for a new ice cream maker for months. I read reviews on all the major ones. I finally decided on this one after reading all the great reviews here. Machine worked great the first two times. Then it started not freezing the ice cream completely. By the fifth use, it was not freezing at all and the motor was making a weird noise. The last time we used it (March, 2011) it would not work at all. I contacted customer service. They told me to send them a copy of the receipt showing that it had been purchased within a 12 month period. I wrote them back stating that it says on the side of the bucket that it had a 5 year warranty. I received another email today telling me that the bucket and the container have a 5 year warranty and that the motor only contains a 1 year warranty. Had I known this, I would have just purchased a cheap one from Wal-Mart and replaced it every year.
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