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Title: Difficult People and Situations Solved!
Review: Crowley and Elster have written a refreshing and extremely helpful book on how to deal with problem people and situations. The book focuses on work relationships, but I found it very useful dealing with people in all walks of life, including my family. I have the Hardcover and Audio versions and use both. I recommended the book or audio version (Audible.com) to anyone who has a problem with work relationships or any other relationship. This is a perfect book to give a graduating Seniors or College students as they get ready to join the business world. It is a must read for everyone in business!
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