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Title: Worse then you expect
Review: I knew when I bought this device that I was betting that the drives wouldn't fail for a long time, because the drives are not user replaceable.Of course, after the warranty expired, one of the drives failed. The diagnostics indicate that a drive needs replacement --- but not which drive. To make matters worse, according to Seagate's technical support --- and I quote --- "The error codes are encrypted so we would not be able to say exactly what the problem is other then it needs to be replaced".I realized I was buying a "closed solution", but I hadn't realized just how closed. Encrypted error codes? That's insane.
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