Negative Positive
Title: Terrible Customer Service
Review: I don't have any issues with the printer itself. It prints as I need it to. I have it linked to my home PC and only print research or personal Word documents, nothing more than occasional needs. However, I needed to purchase a new black ink cartridge, I went onto Lexmark's website and ordered the cartridge based upon the printer I have. When I received it, it did not work. I then contacted one of their representatives and ordered the cartridge they instructed me to purchase, I installed it today and it does not work. I will never own a another Lexmark product. This printer will be in the trash, along with the $50 of ink cartridges I purchased.
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