Negative Positive
Title: Disappointed
Review: For the first time ever, after years of ordering good products from Amazon, I had to return an item. It appeared that the book had been left out in the sun or something--brown around the edges. It did not look like a new book. It smelled musty too.But here's the good news: when I requested a refund, Amazon acted quickly. They sent a UPS truck the same day to pick up the item. I missed them, and I missed the second visit. I was home for the THIRD UPS visit. As soon as Amazon got my item, I received a full refund, credited to my account. I was notified promptly via e-mail. It was the most convenient return I have ever experienced, online or face-to-face. I did not have to leave my house.I do hope Amazon orders a new set of the Hornblower series. I would recommend Forrester to all readers.
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