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Title: Didn't work out of the box
Review: The generator started and ran fine out of the box, but didn't actually generate any current.I submitted a support email to Eastern Tools, but didn't receive a response. I then called their support line. They offered to send me a new capacitor to see if I can fix it myself, which is fine with me if it works. Unfortunately, they expect it to take a week to ten days for me to receive the part, and there's no way of knowing if the fix will be successful.They seemed pretty nonchalant, considering the fact that they sold me a product that didn't even work.
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