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Title: Bad Mitsubishi
Review: Although Mitsubish may be ranked highly, they fail miserably in the customer service dept. Light engine went out on TV. It has been four months and still not repaired yet. Over the last three weeks I have called Mitsubishi Consumer Relations 3-4 times a day to try to get an answer. Sometimes they will transfer your call to 'Level 2' Consumer Relations, at times they refuse. Their response is always 'part will be shipped in 7-10 business days'. Four months later it is still the same excuse.Highly disappointed in Mitsubishi. What really upsets me is that the TV is for my elderly mother who is confined to the house and this wonderful product of theirs has been sitting in the living room inoperable for four months. There was no offer to replace the TV. This is how they treat their customers and the elderly. Will never buy Mitsubishi product again.Also, the menu is not user friendly. Sony is much better.
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