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Title: Extremely Poor Quality Software
Review: After purchasing this product at the recommendation of a colleague (who uses the Windows version) I experienced terrible stability problems using Microsoft Word on my Mac. After fighting with it for two months, and receiving nothing but platitudes from ISI Researchsoft's technical support, I had to give up. It was simply too time consuming to install the product, restart Word repeatedly to cite a paper, then uninstall it in order to use Word without the restarts.It would appear that I am not the only one with this problem; search 'Endnote Mac crash' on Google for hundreds of similar cases.
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