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Title: They don't make them like they used to.
Review: Our Kohler faucet is only 4 years old and the O-ring has failed. Like one of the other reviewers mentioned, the faucet will not turn from side to side when this occurs. Kohler sent us the replacement parts and an e-mail with step-by-step instructions and photos. Unfortunately, the body will not disassemble and the faucet will have to be replaced. Kohler is closed for the weekend and I'm not sure whether I will waste my time installing another Kohler or replace it with a more reliable brand. Very disappointed.
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