Negative Positive
Title: Mailstation and Dilbert
Review: My experience with Mailstation started over six months ago. Since then I have had less than two weeks of email service. Just a few of the problems have included a Mailstation arriving with a broken screen, six weeks of phone calls to finally prove the replacement did not, would not and never would work, a month waite for another replacement to find it was in shipping, two weeks later to find no record of replacement, etc, etc. One technique is never being allowed to talk to the same person twice. "I will call you on Monday to verify it is working." "This will definitely fix the problem." "Sorry, you can not talk to a supervisor." "We will send you a refund in one month." "The refund will be posted in two weeks." "We have sent the refund to your credit card company but it will take them two or more months to post the refund." "The problem is with your credit card company. We have sent them the refund." I do not think so.The Dilbert cartoon is Mailstation.
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