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Title: Broke after 2 months
Review: Not only did this machine break after 2 months (an error message indicated that I had to return the machine to the manufacturer to have the "computer board" fixed), the customer service was awful. I had to call repeatedly to get help, including numerous messages with the Customer Service Supervisor, who never called me back at all. This machine is also very high-maintenance - if you're buying it for milk drinks, be prepared for an extremely rigid cleaning procedure, which is an enormous hassle. I strongly encourage people to avoid this machine. I would suggest the Jura Z5, which does cost about $400 more, but at this price point, save yourself the aggravation.
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