Negative Positive
Title: Keep malfunctioning - going to need a THIRD unit
Review: I love this coffee maker and I love how it works. Making one cup at a time is perfect for me. I think overall the unit is good from a design stand point with a few minor gripes:1 - Power switch should be on side or somewhere more accessible.2 - Reservoir could be easier to remove - seems like I shouldn't need to tilt or should be easier to grab when removing and replacingHOWEVER, and this is a big one, it just doesn't seem like these things work for long. I've had two units and both have had issues pumping water. I'll need to get another.With that said, their service seems decent on the phone. They have long hours and are convenient to reach. Plus, they shipped a unit to me without having to ship old one back.We'll have to see how the third unit I get works and if it lasts.
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