Negative Positive
Title: Upgrade kit hardware failed
Review: I spent most of a day trying to get the EZ Upgrade package to work on my Acer Aspire 5920g laptop. After 4 calls to the support line, creating a new DVD boot disk from an ISO image the Support team sent me of the newest software version, swapping current and new Harddrives between the laptop and the EZ external drive enclosure several times, and running chkdsk and defrag on my current drive to confirm it did not have any bad sectors, it was finally determined that the external harddrive enclosure I received in the EZ Upgrade package was defective. Support has sent me an RMA number and I'm sending back the enclosure for replacement. I'll update this review if a new enclosure solves the problem.The product looks sophisticated and well thought-out. Maybe I just got the rare lemon.
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