Negative Positive
Title: Technical Support Stinks
Review: Here is the typical run a-round that I have been getting from Roxio's Tech Support. I had opened a Ticket for a problem with the software not being compatible with Yamaha Soundboard with a signed driver from MS in Dec 05, they keep closing it for no reason. Here is an offical response for my ticket #"114056 Last Updated: 3/7/2006 11:48:59 AM ""Dear Kind Sir,You have reached technical support, not engineering. We have understood this problem to be an incompatability with your unique USB external audio device and the software. If you would like to express your disdain towards this unfortunate conflict, you may do so freely by reporting this issue on our Forum. The forums are reviewed regularly by our engineering and QA staff, who would be able to more appropriately make use of this information ".I am shocked for this kind of arrogance- Do not waste your money on this product.
Is the review positive or negative? 