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Title: Customer Service Problems
Review: My company pruchased this unit 2 months ago. During a Board presentation the projector went down. We determined that it was a bad bulb and that I would get a new one. At first i thought Infocus had great customer service until i was told continuously that I would have a bulb shipped "next week". I heard this for two months, calling twice a week. Finally, i asked to talk to the manager when they told me the bulbs were still not in. Miraciously they came up with one. What are the odds of that????? I was getting the run-around. Very suprised by this. I thought they were a reputable company.
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