Negative Positive
Title: Thank God for this book! These techniques are timeless!
Review: I went to assertive training more than 25 years ago, and the early edition of this book was what they used. The techniques are timeless. Thank God I learned these skills before I got married! They have added so much to our relationship (25 years and going strong!). Thank God I learned these skills before I had to deal with insurance companies about my long term illness. These techniques work great with insurance companies! Especially the broken record technique. It is amazing how few "no"s an insurance rep has! <smile> I have read almost all books on the subject (I have my masters in communication), and this is still the best one out there! It can make your life happier! These skills have been making my life better for years! Hope you buy it, and it does the same for you!
Is the review positive or negative? 