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Title: Worthless with little recourse
Review: This item never worked correctly from the time I obtained it. My job is IT so I have a good understanding of networking. After configuring this Print Server, I could never access it wirelessly. I spent almost 3 hours on the phone with their tech support, got a case number, had it escalated 2 levels. Still no solution. When I called back after the weekend to resume the case, I got a entry level tech support guy who wouldn't escalate but was unable to solve the problem (nor communicate effectively in English). So I have a "wireless" Print Server that won't work without an Ethernet cable attached to it (thus pretty worthless to me), and a company that apparently won't stand behind it to replace it.
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