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Title: Buy a different coffee maker!
Review: I purchased the Bosch TKA 2801 about two months ago and it's been nothing but trouble. To begin with, it feels cheap, with plastic moving parts that feel like they're about to fall off at any moment, and often do. But worse, unless one is very careful with the unit, more coffee will end up on your kitchen counter than in the carafe when the coffee is brewed. It's no fun to clean that mess over and over. I called Bosch customer service and was treated very rudely, but after complaining I was referred to an outside service agent that has been quite pleasant to deal with so far. They've offered to pay for me to ship the unit to them and they're sending me a completely new unit. Hopefully the new one will function better, although I'm not holding my breath given the poor design overall.
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