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Title: Kitchen Aid stands behind what they sell.
Review: I ordered my first mixer... it was shiney, and I was excited to use it. The first time I used the mixer it FELL APART!!! Literally, the screws fell out of the bottom and the head of the mixer fell forward in the mixing bowl!!! I was sick about it, and called the Kitchen Aid number that is right on the mixer. I told them what happened... they sent me out a new mixer immediately! They even paid for the pick up of the broken mixer. Although, I was upset... they really did stand behind their mixer and were VERY nice about. Now... I LOVE THIS MIXER.
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