Negative Positive
Title: bolts were defective, customer service was nonexistent
Review: I bought the Legacy 225 crossbow and scope package, which also included a quiver, 3 Horton bolts, and a cocking rope. The crossbow itself seems to be well-made, and is powerful. My problem was with the bolts, and Horton's customer service. After firing the bolts into my block target, the inserts and field points came out of the bolts, and were left inside the target when I went to pull them out. I contacted Horton's customer service department. Horton would not answer e-mail or replace the bolts. Customer service is important to me--if Horton is unwilling to resolve an issue this minor, I'm not waiting to see how they handle a more serious one. I have sold my Horton, and am going buy an Excalibur.
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