Negative Positive
Title: Where is the...Quality Control????
Review: So, you think that MAYBE you might get lucky and get something from RIO that acutally has been through a QA process. Wrong!!Just got a 128 Rio800 w/ the new battery pack. Did the charge as directed (unit topped off w/150 min left) - did the firmware upgrade to vs156 - installed software, did download of audio and MP3....now the fun starts.Play the audio - it sounds like grinding glass w/staticPlay the MP3 - unit locks up and you have to take off the battery pack to get it to turn off.Bottom line - it doesn't play.Now we will see how long Customer Support takes to give some support.......
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