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Title: Better with a headset
Review: I live in rural Minnesota, am on call to a local hospital but also like to garden. I selected this phone because I liked the options of answering from the handset, or if that was missing, from the base unit. I liked its near weightlessness but found it impossible to balance between my ear and shoulder. I also wasn't fond of the echo I heard when I talked. Instead of returning it I purchased a Plantronics M175 headset and the difference was miraculous. I now love this phone, ignoring my husband's frequent remarks about taking orders for McDonald's. I have had no reduction in sound quality up to 200 yards (the distance to the mail box) despite the fact that the base is next to my refrigerator (not encouraged by the manufacturer).
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