Negative Positive
Title: Great printer, but HP refuses to support Vista (or XP 64-bit)
Review: I love this printer. But it transformed from a great little printer into a useless piece of plastic when I upgraded to Vista (on one machine) and XP 64-bit (on my other machine).HP's customer support was useless. The worst thing is that they actually have the drivers available on the website, but you have to purchase them for $20 and wait for a CD to arrive. They might be available for download sometime in 2008, but I'm not holding my breath.C'mon HP, you're dropping the ball. I just recommended that our office manager buy a fancy, big, expensive Lexmark for our new network printer because I was annoyed with your customer support. So this little decision to ask me for $20 for the drivers just cost you about $1000 in a lost sale.
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