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Title: Built in obsolescence?
Review: Our 2nd Keurig Platinum in 3 years is now doing it's 'end of life' tricks. Descaling light comes on immediately after descaling. We use filtered water and descaled this one ahead of the regularly scheduled process. Spent too much time on the phone with a technician to learn the fine art of unclogging the sharp piece that pierces the cup. That trick lasts for one maybe two cups of coffee, then descaling flashes again. Shortly after that, we start getting 'short' cups...the pump is not pulling in the appropriate amount for the size chosen. Over $300 wasted with Keurig. You've lost another customer, and have warned friends who saw this in our home and were considering making a purchase to stay away from this model and proceed with caution with other models.
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