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Title: defective item
Review: i knew that this wasn't the best item but it wasn't the worse either. must have to say i was a little disappointed. the chime unit didn't work at all without any sound. read thru the owners manual. played around w/ the jumper settings for about 30 minutes. called tech support the next morning after 8 minutes on hold. tech just took about 30 seconds and said that it is probably defective and to return it back to amazon.com. will see if the new one will fair any better.
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