Negative Positive
Title: AWFUL CUSTOMER SERVICE
Review: I paid $109.95 for this item. It was broken when I opened the box! When I followed the steps to return the item, I ended up with a big fat loss of about $40.00. I was given a shipping label to return the item for which I had to pay the $30.00 shipping cost. I was expecting to have a new one sent to me, but then received an e-mail saying that my credit card had been credited $100.00. Where the other $9.95 is I have no clue, apparently the company felt that it was ok to "round down" to an even $100.So all in all, I am out $40.00 and my pool is still dirty. Not happy at all!!!
Is the review positive or negative? 