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Title: Nice Machine - Sony Has No Customer Service Skills!
Review: The Sony Vaio RZ22G is a nice system - with lots of software - DVD-RW/+RW / lots of ports / just about everything you might need. Except - hmmmm - the video software ... - Call Sony about a problem with it during the support period - and after an automated survey of questions - then someone that doesn't even know anything about the computer gets on the phone to help you - need I say more - you ask for a supervisor - they put an "expert" on the phone - and still nothing. SONY HAS NO CUSTOMER SERVICE!!! If they did - with their nice machines - they would be good competition for the big guys - e.g. DELL -but - SONY HAS NO CUSTOMER SERVICE !!!
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