Negative Positive
Title: Great Customer Service
Review: The humidifier broke after 4 months, so I called their customer service and they told me to just cut the electrical cord and mail that in. They sent me a new humidifier after 2 weeks. It was so easy! Now, truth be told, I'm not sure how well the humidifier mists the room. I haven't tested the room's humidity. However the Vicks versions are way too noisy, and this one is silent. And I do notice my son feels better when I use it AND I see his nose drain when I use it. So it must work. Overall, it;s a good product and the Customer Service makes it an outstanding one.
Is the review positive or negative? 