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Title: nervous wreck it'll break again...
Review: I bought the RIO ONE 32mb for my son for Christmas 2001. It stopped working about 2 weeks later. We had to download new firmware. Then about 3 weeks after that it died completely. We did nothing for months because the store we bought it from said "too bad, call the manufacturer." Then in Nov. 2002 I decided not to throw away a hundred bucks and I sat on hold for about 45 minutes until a tech answered the phone. It was pretty easy after that, I guess there are a lot of problems with these things. They gave me instructions to return it for a replacement, which I did and about 2 months later a new remanufactured one arrived. We still had to download something for it but we have had no problems since (6 weeks or so now). Wish us luck.
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