Negative Positive
Title: Hard drive failed on two seperate models
Review: When the unit is working, it is a 4-5 star unit. I received my first 2620 for Mother's Day 2 years ago. I live in Fl and have traveled all over FL, Hawaii, Alaska, NY, Canada, Washington, PA, and most of the east coast states. There were road updates and many points of interest that were out of date but overall this system, we named Betty, has been a life saver. Before the warranty expired in the first year, "Betty" would continue to recycle the boot up screen.Garmin customer service was great. They stated that this had been a known problem in some units and replaced her free of charge. They even transferred all the way points. Within another year, the second unit is now having the same problem. Garmin has offered the option to fix/replace the second unit for $150.00 and a 3 month warrenty.I plan on doing more homework into other GPS models to ensure I will be able to get more than a year use of them before I spend another dollar.
Is the review positive or negative? 