Negative Positive
Title: Great design, poor quality
Review: The M500 is compact, attractively designed PDA with all the great Palm features. However, when it comes to reliability it is less than satisfactory. I bought my M500 in August 2001 and have had 3 replacement units since then and now the 4th replacment unit is failing. Palm Support (after you get by the $.../call threat) has been good, but who needs the inconvenience of the lost time while obtaining and setting up a replacement unit and the frustration of not being able to count on you PDA when you need it? Problems have included locking up, screen turning cloudy, touch screen frequently losing allignment, and battery completely and mysteriously discharging right after recharge. It is also a challenge to initially set up Hotsynch with Windows XP.If the M500 was dependable, it would deserve 5 stars but based on the number of units I've gone through, 2 stars is probably too generous.
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