Negative Positive
Title: Bealls Florida has poor customer service!
Review: Don't get me wrong - I like this set. However, 2 of the mugs arrived broken. I called Bealls and asked them if I should return the entire set, or just the broken mugs. They told me not to return anything, that they would ship me 2 new mugs. 4 weeks later, they still have not arrived. Have to call again. I probably would have rated the product 4 or 5 stars, but customer service and follow up are very important to me.
Is the review positive or negative? 