Negative Positive
Title: door awful, customer service is the WORST!
Review: I purchased this with the intention of installing it in a wall. The package claims a universal fit that will work for walls (additional items may need to be purchased). When I called the company to buy the tunnel extension I found out that doesn't exist. Not only that, I wasn't the first person even than day to call for the piece that doesn't exist. Now I have a door I can't use and I can't return. Their terrible customer service just offered an apathetic sorry. They did not care and their product sucks. I will avoid Pet Safe and Invisible Fence brand products from this point forward. Lesson learned.
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