Negative Positive
Title: Great at First, but......
Review: My daughter received this item as a Christmas gift. About a month ago it just stopped working. We have had several emails and phone calls back and forth to the company, "Creative" is an accurate name for them...they are creative about honoring the 90 day warranty by putting you off until you are out of warranty. They have promised three times to email me the forms to have it fixed or replaced...and nothing yet. I emailed the company again today. They do not have a customer service number that is toll free, and I am about done running up my phone bill.We were happy with it for the first 60 days or so, but now, I will never buy another "Creative" product again, based on their customer service.
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