Negative Positive
Title: Defective Product, avoid at all cost. Save your frustration!
Review: First, I will admit that this product packs a lot of features.But, it comes with a big price tag to make up for the features.The major problem that I have is that it locks up on certain mp3 songs and the only way to reset the player is to remove the battery. This is unacceptable!Lastly, tech support is non existent. I tried contacting samsung and they never reply to my emails. They're not very organized as there are many support channels and you have to get in touch with the right ones. If they can't fix my problem, I'm definitely returning it for a refund!... I was surprise to read some people are experiencing the same problems. My co-worker has a previous yepp version and he told me that it was a known problem. Sounds like Samsung hasn't fixed it. Samsung = poor quality.
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