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Title: Poor Design & Quality
Review: I purchased my Rio 128 only six months ago. The charger was designed poorly so by accidentally plugging it into the headphone socket, the Rio was damaged. Sent back and received a newly designed charger (which prevents plugging into the wrong socket) as well as a new or remanufactured Rio 128. It had numerous problems with sound quality from popping to cutting out, to skipping. I got authorization to send it back and waited 2 months for my replacement. What I got in replacement was a Rio 64. It has the same problems as the Rio 128 I sent in. E-mails to customer support get me no response now. This is the poorest quality electronic product I have ever owned. Definately not ready for prime time. Go back to the drawing board.
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