Negative Positive
Title: Do not use this vendor
Review: Boy, when things go wrong, they go really wrong. Instead of 2mb of memory, I received a cheap 1gb flash drive. No problem. I e-mailed PC Universe with the error. Then there began a 1-month back and forth e-mail cluster. They could not find the order. They wanted me to return the FLASH DRIVE, so as to send me another one, (unless it was broken in which I was responsible for paying for a new one). They could not find my order again. They said they would take back the wrong merchandise, and did "I still want the correct one". They said I had to send the old one back and they would refund my order. I could reorder if I still wanted the new merchandise. Then they issued me a call tag # for UPS to pick up the wrong item. (UPS had no record of the call #. They said that the call # was not UPS but Fed-Ex, but the # was expired. Still trying to get a refund.Finally ordered a new kit from another supply house. Had the correct memory in 2 days.
Is the review positive or negative? 