Negative Positive
Title: DEFECTIVE PRODUCT, DEFECTIVE CUSTOMER SERVICE
Review: The adapter's rubber ring was stuck to the plastic, so the only way to get it out for washing was to rip it out, which destroyed it. Then the replacement ring, which was included, wouldn't fit without a good deal of scraping away the remaining bits of rubber that were stuck to the adapter. When I tried to contact Tribest about the problem, I received no response until I left an irrate message and said I was going to write a bad Amazon review. A customer service rep then contacted me immediately and sent a new adapter, which arrived with the exact same problem. So I ended up doing the scraping anyway. Then, after using the blender for no more than a single fruit smoothie, four or five mornings a week, for less than a year, it died. No more Tribest for me.
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