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Title: Looks aren't everything
Review: Yes, this little mp3 player is sleek and elegant. But it also has given me nothing but problems since I bought it. I am now on my third trade-in because the battery life isn't lasting much more than 2 hours. Apple will not do anything but send me a new one everytime this happens, which was fine the first and second time. But after the third, I requested a completely new one or my money back, and they could not help me. When I went to the Apple store in NYC to request help, they told me they felt "very bad for me." (That honestly happened.) So I'm now talking to the Apple support center about setting up a trade-in, and I gather this Sisyphusian process will be something else to add to my calendar. And, no, I'm not a PC person - I've had Macs all my life and currently love my iBook. But I would never buy an iPod again, especially with so many other mp3 players on the market. Beware.
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