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Title: Presto Customer Service pretty surly
Review: My cooker was delivered with a broken handle, the plastic pieces bouncing around inside the factory packing. I called the Presto Customer Service number given on the box and had something of a tussle getting the woman on the other end to agree to send me a replacement handle. She tried to convince me that is wasn't their responsibility since "some of Amazon's products aren't new." I finally convinced her that it was supposed to be new and I had certainly paid a new price for it. She agreed, grudgingly and ungraciously, to send a new handle, which I received some ten days later.It seemed a lot of argument over a $6 replacement piece, especially with a brand new customer. I had been looking forward to trying out my cooker as soon as it arrived. This took a lot of the fun out of the whole thing.
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