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Title: Good try
Review: As an avid follower of this space I was excited to see Michael Porter write on the topic. The topic is too wide and I was wondering how much time did Michael Porter spend on studying the field before transposing his competition oriented theory onto healthcare.I was bit disappointed because when I saw the content I knew he didn't study is well enough. Take this for example on page 48- 'Most patients are actively discouraged from seeking and securing the best value care.'Reality is most patients do not seek best value. This coming from a third pary insurer who put up wbesite to compare prices. Insured members just don't use it. Most patients wouldn't be able to distuingish valuable care from punctuality of doctor or courtesy of office staff.Dr.Porter assumed that consumers and supplier behavior is similar as in other fields and has really erred over there. He really had to understand intricacies of our unspoken health beliefs to get this right.Still it's a step in right direction.
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