Negative Positive
Title: Bad documentation, terrible support
Review: Almost everything about this product is perfect, with one exception that makes it (literally) useless: the Syncrosoft security dongle and the way Arturia implemented it.This software is great when it works, but the documentation is a little shoddy. My software was rendered inoperable when I transferred my license from one of their dongles to another, something their site said I could do one every page but one, where in a sea of text, there was this one critical quote:"If he transfers his PROPHET V license from the Syncrosoft key we provide to another Syncrosoft key, this customer will no longer be able to use our key to get PROPHET V working any more."As it turns out, this also applies to Brass and Jupiter 8. All of these products ($1000) were rendered USELESS by transferring the licenses. Really amateur. I won't buy from them again.
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