Negative Positive
Title: Poor quality and Customer Service- buyer beware
Review: Received this as a gift from my husband. He had it gift wrapped and held it for the occasion. When I opned the bracelet, we were both very disappointed. The quality was very poor and bracelet did hand nicely on the wrist. He contacted the seller through Amazon to request a refund. They refused to refund or exchange the item. Unfortunately he had not opened the item when it was received, since it was gift wrapped. He held it beyond their return window, as he was saving it to be gifted. I called the vendor myself to explain and seek a compromise. They were unyeilding, explaining that they could not return the bracelet to their vendor or restock it, so we were out of luck. Beware of the return policy with this vendor especially if it is a gift.
Is the review positive or negative? 