Negative Positive
Title: Great Machine- ** NO Support ** Its the service after the sale that counts.
Review: I confess, I like Starbucks. I like to have my cappuccino made for me. I also like to make my own on occaision.This machine worked well for a while and then it seemed to be clogged after a couple of months of not being used. There were two available options for service. One company in my whole state who was 2 hours away and the manufacturers rep in NY. I chose NY. I didn't get it out until after the year was up, although I had gotten a number at 10-11 months.They charged me $70 to fix the machine, claiming that --I-- did something to one of the hoses.Gaggia Esspresso is a great machine, but don't expect service if something goes wrong. I laid out over $200 for the machine which I rarely used. Then another $70-$80 bucks to get it fixed when it should have been covered by warranty.Next time I'll buy another brand. I won't reccommend any other one, because I don't want you to think I work for a different brand. I don't
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