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Title: Beware of Modem Failure
Review: I LOVE Tivo. When I travel out of town, I miss my tivo more than I miss my family. Everything about the Tivo service is spectacular.Now, onto this Philips Unit. I purchased it. It worked. 18 mos later the modem died. I spent 12+ hours on HOLD waiting for Philips to help me with my "problem" and NEVER spoke with anyone. I emailed. I called. No Philips contact to date. I've done my research, however, and have learned that this is a typical issue for Philips PVRs. Sadly, the modems fry. In fact, it's not surprising to have to get a new modem for it every year. Bad bad bad. So. I'm done with Philips. I'm paying more for Sony. Why? B/c I just tried to call Sony support as a "test". Guess what? I spoke with a real life person within moments!Goodbye, Philips! Forever!!Long Live Tivo!!
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