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Title: Bad experience with shipper
Review: I ordered a PalmOne m500 as a Christmas gift for my wife. Upon opening the package we noticed that there was no charging/hot sync cradle. We tried to load the software but could not because the software did not recognize the Palm serial number we had to enter.I contacted the shipper, Action Packaged, Inc. for a return. They would not accept it back because it had been "opened" and it was over 10 days since purchase.Well, of course it had been opened! How else can a customer find out that there is something wrong with the product? As to the 10 day return requirement, it was a present purchased on Dec. 3 for opening on Dec. 25.Be very cautious with this shippers "guarantee."
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