Negative Positive
Title: Don't buy Bosch
Review: Warranty - what warranty??? First they are impossible to get ahold of, I've called 3 times with over 2 hours of wait time, including getting disconnected, just to be told that the problem my technician is saying is the problem (a part under warranty) is not really the problem, it can't be! But regardless I have to have the tech come back out and walk thru the testing with Bosch on the line, at Bosch's convenience of course, to confirm it's a problem. Oh and then the tech will explain how my professionally installed & permitted water heater is installed to ensure that doesn't void the warranty, because of course professionally installed, permitted and finalled and inspected by PG&E doesn't mean anything. Meanwhile, please note, that I am paying for all of this nonsense with my time, stress and money, because technicians are not free. Long story short I'd rather pay for a tech & get any parts thru them and avoid Bosch altogether, I won't ever buy Bosch again!
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