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Title: Not Just a Character Trait
Review: This breakthrough book shows how trust is much, much more than a character trait. Trust is a competency that can be taught, learned, and deliberately reinforced. Trust is the "operating system" of every relationship, every organization. Covey does a masterful job of making a strong business case for trust, then he expounds on 13 "trust behaviors" that enable people to earn and maintain the confidence of others. He also discusses the whys and wherefores of "smart trust" - how to extend trust to others. Follow the principles and practices outlined in this book and you'll be surprised how your relationships -- both personal and professional -- gain fresh traction.
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