Negative Positive
Title: My most wasted several hundred dollars
Review: When the printer worked, the output was fine. However, it has never worked properly. We bought a factory-refurbished unit but it came with 3 problems. The factory tech service gave us the run-around until the warranty expired (partially our fault for not pursuing it better, but even though we had emailed with complaints prior to the warranty ending, they wouldn't consider doing warranty work). Many of the things they expected us to do with it are ridiculous... we're just home computer users and don't expect to devote hours every day to tech support on our printer!With this big, heavy unit it is expensive to ship and techs have quoted us about $300 just to look at it and repair it... so our entire money that we spent on this printer a few months ago is wasted and the printer now doesn't work at all.
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