Negative Positive
Title: Inherent Design Defect and Inadequate Support
Review: Palm has acknowledged that a problem exists with static destroying the ability to hotsync via USB. Palm replaces the M505 and original cradle whenever this occurs, but has not yet been able to fix the problem. Of course, you, the consumer,will bear the cost of shipping the defective unit back to Palm and the inconvenience of being without it for any number of days (turnover is now 5 days). I am now on my third M505. The last one worked for less than three weeks.Apart from this major annoyance, the screen is dim, and Palm support is woefully inadequate. Franky, I hope it goes bankrupt soon so a real company like Handspring can purchase the intellectual property and make a go of it. I'm done with Palm. BTW, I've owned Palm devices since 1990, and had been a dedicated fan! No more.
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