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Title: One less lifetime customer
Review: A poorly designed head on this series resulted in the mixer literally falling apart in to the food I was making. I swore by Kitchen Aid back when I worked in restaurants. I convinced my wife to go along with me on purchasing the Pro. Now my loyalty makes me look like an idiot. We called Kitchenaid, but they failed to stand by the mixer - and they lost a strong advocate for their brand.
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