Negative Positive
Title: Great Mouse, Bad Support
Review: Awesome mouse. Use it with my laptop to both work and play a couple of MRPG's. However, during one of my extensive travels, I lost one of the batteries. When I called Logitech's store to buy a replacement battery, the rep said I had to call the tech support, since they have to be processed as warranty replacements. Upon calling the tech support I was unpleasantly surprised that there is no way to obtain a replacement battery anymore. I was offered a new mouse at half of MSRP price, but declined the offer. So while the product itself is great, the battery life is fantastic (for a rechargable battery), the support side... well, sux!
Is the review positive or negative? 