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Title: Amazon Service Is Good
Review: I ordered four of these mugs to go with my antique white china, as it was cheaper to buy them from Amazon with free shipping, than to buy a set of 4 from another merchant and have to pay shipping. The mugs just arrived, so the review is more about Amazon's service than the product. When the mugs arrived, they were for the wrong Mikasa pattern. I went online to the website, clicked on my order, clicked on the item to be returned, and entered the reason for the return. I then printed out the return authorization and prepaid mailing label, and the package was ready to be dropped off at the post office. The replacement items were shipped the next day, before I had even taken the returns to the post office, and arrived 4 days later. I gave Amazon 4 out of 5 stars because of the original error, but they really did make the replacement process pretty painless. Good customer service.
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