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Title: Dyson Makes a VERY loud grinding noise that is "NORMAL"
Review: I have had my Dyson for about 1 month and it makes a VERY loud grinding noise. I called the help line and they told me that the noise is because my carpet is a Berber carpet and their vacuum is "too powerful" to vacuum my carpet and the carpet is "suffocating" the brush and causing the clutch to slip. If this really is true then they need to work on their design so that their vacuumed can handle the vast majority of carpets. This same noise occurred at my sister's house as well as at my parents. I would never purchase this vacuumed as this has a very serious problem that must be addressed.
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