Negative Positive
Title: Dead on Arrival
Review: I selected the free shipping option on this coffee maker. It took about a week and a half to arrive and when it did, it was discovered to be Dead On Arrival. Almost no water gets into the water outlet from the reservoir. It sputters, steams, and heats the water in the reservoir, but cannot make coffee because almost no water makes it into the filter basket. The hot water just remains in the reservoir (yes the water outlet was swung out over the filter basket).I went to the manufacturer's website and attempted to contact technical support. In order to do that one needs to enter the product serial number. The website says that the serial number is on a silver label on the product. There was no silver label anywhere, hence no serial number.I gave up in frustration, and am returning this coffee maker for a full refund. Maybe I got the only bad one in the batch, but it sure wasn't worth waiting a week and a half to arrive.--Wayne
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