Negative Positive
Title: Customer service is non-existant
Review: No problems with the software, but Symantec Co. is awful. I paid for a subscription renewal, but my subscription ran out and there was no way to re-activate it and no way to get a refund. It is IMPOSSIBLE to obtain any customer service from this company. The instructions on their web site don't work, and good luck trying to get through on the phone. Their web site refers you to their customer service phone number, but when you call it, it refers you back to the web site. This is the second time I have had this type of problem with Symantec, I will NEVER do business with them again.
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