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Title: creative lab zen not consumer friendly
Review: I purchased this for my son. After downloading software, he was not able to transfer music from Media Player. He was told to change something in the registry so the USB port could communicate. First of all my other son has an apple I-pod so we knew the port was fine. Secondly I spoke to my brother who has lived in Silcon Valley and has worked in the computer industry for over 30 years, he said you never should change anything in the registry in windows XP. Creative does not have a toll free number to call and it takes 24-48 hours to receive an E-mail response from them. This is nonsense.
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