Negative Positive
Title: NO CUSTOMER SERVICE.
Review: I purchased this tv on Feb. 19th and it was delivered on Feb. 26. The tv was great for about two weeks. Now there is something wrong with the red picture tube. I have red trail lines and the picture color is HORRIBLE. I contacted customer service and was told there were no service agents in my area-ORLANDO,FL and given two numbers for agents over an hour away and told that APEX would find a service agent and contact me within 10 business days. Both service agents I contacted said they would not travel to Orlando and warned me about APEX customer service. One company said they had 25 APEX tv's waiting on parts and was not recommending APEX anylonger. It has now been 3 weeks since I originally called and no response. I called APEX again, was on hold for 45 minutes AGAIN, and told that they called several agents and are waiting for someone to call them back who would be willing to service my tv. Now I'm stuck with a piece of junk.
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