Negative Positive
Title: Not recommended
Review: I have owned this printer 6 months. I purchased it based on price, relatively compact size and all in one capability. I have had minor problems with paper jams. The print quality in the first 5 months was good for documents, good for photos. Copy quality was good. After 6 months, I was unable to print black text. I contacted technical support. They were not knowledgeable and I spent 2 hours online removing printer cartridges, cleaning printer cartridges, aligning printer cartridges (the extent of the "support"). I was told that the printer would be replaced with a refurbished unit and I would need to provide a credit card number to guarantee the exchange. My confidence in the "refurbished" unit is not very high. Luckily I have a replacement policy with CompUSA. Overall, not a reliable unit.
Is the review positive or negative? 