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Title: about 1 page of real material.
Review: i really don't know why people love this book so much. it has about 1 real page worth of advice, with the rest being stories and platitudes. it basically says that in all cases, even where other people clearly drop the ball, you should do your best. one other review that states "Basically this book tells how to blame yourself for what others fail to do" is exactly right. there's got to be a better way to approach the topic of accountability without being such a doormat.
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