Negative Positive
Title: Bad customer service
Review: The light arrived and was missing a few crystals. I contacted the seller for a few replacements and was told "we are only an ecommerce company, we don't have parts". When I pressed them they then said, I was past the 30 days I had (it took me about 60 days before I opened the box and hung the light). They were no help at all. So I called the manufacturer (World Imports) and they ultimately offered to send me a few crystals. I had to push pretty hard though as they wanted to to return the light and reship another. Well, I had the thing hung already. Just a huge hassle. Also, the wire they provide to hang the crystals has to be rigged and bent. I ended up going to Michaels and buying an earring post and made my own. All that being said, I think the light is very pretty especially at $150. The one star is for the seller not standing behind their product.
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