Negative Positive
Title: Crappy product, even worse customer service
Review: Installed the product in December...by August the display had failed. Amazon said to contact Honeywell, so I did and it is now September 27th (almost two months later) and I still do not have a resolution to the faulty product! Multiple calls have been made with wait times upwards of 20-30 minutes each time. This product comes with a one year warranty...I guess it is going to take a year to fulfill the warranty claim. As is the case with a lot of American companies, their customer service and technical support lines all seem to be outsourced.If I were you, I would avoid Honeywell all together. I know this is hard when looking at thermostats, but there has to be something else better out there!
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