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Title: Improv Comes Alive in Mediation
Review: Jazz enthusiast and mediator extraordinaire, Author Jeff Krivis, brings to life, the realities of living in the moments of mediation. His stories are filled with the subtleties of human communications, human frailties and the power of man's ability to resolve impossible conflict. From the simple to the complex, the serious to the sublime, Jeff has captured many poignant mediation turning points and dissected them for the reader's education and skill building. Whether you are a highly experienced mediation professional, or just getting seated in the neutral's chair, Improvisational Negotiation is a humble and worthwhile read.
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