Negative Positive
Title: Problems
Review: I read a lot of good reviews about this product. When I got it a month ago, I was very excited to see what it could do. I was immediately disappointed as it would not back up my hard drive consistently. I contacted Technical Support by phone and he was very helpful. He sent me an email with instructions of what to do to solve the problem. Let me know that if it doesn't work to email him back. I tried it and it didn't work so I emailed him back and he never responsed. Ultimately, the problem is either the Maxtor hard drive or my Sager laptop's hard drive.
Is the review positive or negative? 