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Title: Crap, Crap, Crap!!!
Review: There is no other way to put it. All Visioneers are garbage. Purchased my 2nd one (after first one died for no reason after a year) and have experienced many problems. Lately it won't let me scan anything because of an error saying to "unlock your scanner". There is no Freakin lock on the darn thing!!! After contacting the company many many times (btw - there customer service sucks! - No telephone number, unless u pay $2 per minute, just a computer-generated machine that unsuccessfully helps you called SARA). I finally put a claim in through the Better Busines Beaureau, there response was that they couldn't send me a new scanner cause it was after 1 year of my purchase, but they would be so kind enough as to let me purchase a new one and give me 25% off of their price (which was probably an elevated price). I told them to kiss off! Anyway - please don't buy this product or any Visioneer product - they Suck!
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