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Title: Tivo doesn't stand behind their product and the warranty is worthless.
Review: Don't purchase the extended warranty. I purchased a 3 year extended warranty and my tivo broke after 8 months. We put up with the initial Tivo even though it would not record voice on both turners at the same time like advertised, but when the network card went out, we thought we would get it serviced. The network card went bad, so they sent me another unit, which had a hard drive failure within one day. I got a second exchange and was told my extended warranty would not cover the replacement unit and is void after the 1st exchange.Brandon the customer service person was no help at all. I will never buy anything with a tivo logo again.
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