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Title: Buyer Beware!!!!
Review: DO NOT BUY THIS!!! This player has gone bad twice for me and I have had it less than a year. Creative customer service is awful. You have to pay them 12 dollars just to talk to them on the phone, and although email support is available it is not at all helpful. In addition to this, if the product is still under the one year warranty a 25 dollar "diagnostic fee" is charged each time the player is sent in for repair. Unless you want your mp3 player to be complete garbage in less than a year, purchase something else. I am giving up on this one and purchasing a different brand.
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