Negative Positive
Title: REVIEW OF GENERATOR
Review: THE ORDERING PROCESS WAS A BIT CONFUSING DUE TO IMMEDIATE CHECKOUT WHICH AUTOMATICLY ADDED THE SHIPPING WHICH WAS SUPPOSED TO BE FREE. AFTER A FEW PHONE CALLS AND A PROMISE TO REMOVE THE FIRST ITEM AND BEING TOLD TO PLACE A NEW ORDER I NOW WAS GETTING TWO GENERATORS ONE WITH FREE SHIPPING AND THE SECOND ONE WITH SHIPPING. ANOTHER CALL WAS MADE AND AFTER A THREAT THAT THEY WOULD ONLY DO THIS ONE TIME THEY REMOVED THE SECOND GENERATOR WITH SHIPPING AND CREDITED MY CREDIT CARD. THE GENERATOR ARRIVED AND AFTER OPENING THE BOX I NOTICED TWO MOTOR MOUNTS WERE BROKEN. I HAVE CONTACTED THE CUSTOMER SERVICE AND AS OF TWO MONTHS I HAVE NOT RECEIVED NEW MOTOR MOUNTS. PERHAPS AMAZON CAN HELP SPEED UP MY MOTOR MOUNT REPLACEMENT. THANKING YOU IN ADVANCE, ROBERTPS: I AM HOPING THE GENERATOR STARTS AFTER I REPLACE THE MOTOR MOUNTS
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