Negative Positive
Title: Not Happy... They make it difrficult to return an item.
Review: I ordered a backpack for Christmas that my daughter has been wanting for a long time, blue and black plaid Fatboy. They sent the wrong color. The one they sent is a puke green. I immediately contacted "seller" through Amazon. I couldn't just simply return the item since there was no return address on the invoice in the box. After contacting "seller" through Amazon, I did receive and email from OnlineSports saying they apologize and that they would be sending me return labels so I could send back the wrong item. So far... No return labels have been sent. I tried looking up "OnlineSports" ..."online" but it seems they don't exist. This is very frustrating. I sent another email through Amazon to "contact seller" and received a reply that was just a copy of the previous email. Someone at Amazon or OnlineSports needs to give me an address I can send this item back to AND ...REFUND my money.
Is the review positive or negative? 