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Title: Poor Customer Service
Review: Just a warning - I have no idea whether this product works or not, and hopefully I never need to find out! But when the fire extinguisher arrived it had discharged itself inside the box and was completely empty. I contacted Amazon customer service who advised I needed to get a replacement under the warranty from the manufacturer. At first things when went well and I was promised a replacement extinguisher. 2 months and several unreturned emails later, still no exinguisher and no comment from Kidde on where it might. I've even contacted their customer service manager directly and have not received a response. A lot of work for a cheap fire extinguisher - I should have just gone to the hardware store!
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