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Title: low quality plastic that doesn't last
Review: The whole reel is made of cheap and thin plastic. The crank gear is also plastic, and as soon as you put some stress on it (like trying to rewind a 100ft hose laying on the ground) it will start skipping and coming apart. The whole product is made of smaller plastic parts that are snapped together, which can not take the smallest amount of stress without breaking off from one another. By my second heavily assisted rewind the whole assembly started leaking like mad (something else snapped I guess), prompting me to return it.This seems to be a common theme with all the Suncast products, as this is a third model of their hose reel that I have tried. If you had a bad experience with one, do not assume that their more expensive units are any better made. They're just more expensive, that's all.
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