Negative Positive
Title: Quality and Repair service is Horrible
Review: My new Clie worked for about a week and the memory card would notremain retained in the slot. Took forever n the phone to get a return authorization and then forever to get the unit back. Had it back for 4 weeks and the screen froze in the on mode. Could not be reset. Again went through all of the above grief and got the unit back in a "repaired state". Then it would not interface with the PC. I gave up. Sony won't take it back other than to try and fix again and neither will Dell mail order, my original source. Hopefully the credit card company will take care of this more effectively. Advertised features and functionality is great, but will it work? Service needs to be improved agreat deal.
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