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Title: Never got one that wasn't broken
Review: Remembering I had one of these as a kid, I placed an order for my soon-to-be five year old's birthday. I received the first package about four days after placing the order. The box that was used was very poor and the fuselage towards the rear of the plane was broken. Called customer service and they were very understanding and sent a replacement via FEDEX since I had told them it was for a birthday party. The next one arrived two days later, packaged in a sturdier box but it was also broke in the very same spot. Same thing again, called, new one sent out, even better box - still broken. It's been a few weeks, so waiting for my refund to come through. Since they were all broke in the same spot, I suggested to them on my last call that they check their on-hand stock to see if all of them might be broken as well.
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