Negative Positive
Title: great item @ first but......
Review: When we first bought this product, it was great! It worked and cooled our HP notebook. The fans were a bit noisy but it did it's job. Now 3 months later the on/off switch that is on the usb doesn't work. Therefore our product doesn't work for our laptop. I had contacted the company via email with their website about their warranty. They have not gotten back to me about replacing this usb cord. Due to this issue, I will never purchase another item from this company. This is a poor idea for a design with on/off switch is on the usb cord. It should have been on the mat itself.
Is the review positive or negative? 