Negative Positive
Title: Defective
Review: This product seems to be plagued with defects. I received a Rio 800 today. I was already an audible user, but needed to reinstall and reactivate devices to get it to work. I also had RealPlayer Plus. In order to get Real Jukebox to work, the installation program needed to reinstall Real Player Basic. I then had to reinstall Real Player Plus. Finally, the audio jack was defective, so I never did get the thing to work. I now have to go through a lengthy RMA process. Though I am hoping that it will be worth all the trouble I've gone through, my experience has been problematic.Update: I received my second unit, and this too was defective as it would not turn on.Another update: My third unit worked great for about 2 weeks. Now it has developed a problem that the battery drains, even without use. I will never buy a Rio again and the customer service people think I'm trying to scam them (though they have been nice).
Is the review positive or negative? 