Negative Positive
Title: A valuable guide, but missing some questions
Review: If you're going to reengineer, this book is a valuable one to have-- in particular, I'd like to take the chapter about choosing a consultant and staple it to the doors of many a company (and I'm a consultant). The book covers elements of success, practical tips for making it work, and some case studies.What I find missing is the question "Should I reengineer?". (The answer, I think, isn't always 'yes'.) It would be *most* useful if it first helped managers make sure that reengineering really is a Good and Necessary Thing, given the pain it inevitably causes a corporation. There's also a little bit of a sense that nay-sayers shouldn't be tolerated at all, and I find that a little bit short-sighted.Nice to have for managers and consultants.
Is the review positive or negative? 