Negative Positive
Title: Poor Service
Review: I have the machine which works well, HOWEVER, T's service is terrible. They have many restrictions or rules on ordering and when you trip one, they cancel your order and they don't tell you about the cancelation. But they do send you an email confirming the order???? Because they are so slow to ship, you don't know they canceled until two or three weeks later you don't receive the order. We are constantly running out of coffee. When you enquire as to their quirky rules, they act indignant like its none of my business. It's a so what attitude. Pass- do not buy. MJH in Connecticut
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