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Title: Poorly designed connector
Review: I've been through two of these chill pads in the last month. The reason is the power connector: it's at the back of the pad. If you ever use your laptop actually on your lap, for example sitting on a bed, you're going to keep bumping into that connector. The connector itself is cheap and doesn't fit well into the cooler's socket. The result is that it eventually breaks off and stops working. If you use your laptop anywhere other than on a desk, I would strongly recommend skipping this one and getting the Antec cooler instead: http://www.amazon.com/gp/product/B0000BVYTV
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