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Title: Great book for people concerned with healthcare mgmt
Review: Although Robert Chalice does thoroughly identify major healthcare system problems, he balances this with a creative approach to addressing rising costs using a proven model from a totally unrelated industry. More than ever, the exploration and use of new ideas to address these issues becomes practical. This book is constructive in approach and the 38-step recipe for sheds light on area of improvement that have been perceived, but for some reason not implemented by many managers in this area. This book is nearly worth its weight in gold.
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