Negative Positive
Title: Cheating the Customer
Review: The main reason I paid 437 dollars for this air purifier is the statement on the description page here on Amazon in relation to the duration of warranty. 10 year warranty.I received the unit,the packaging says the product has 10 year warranty too.But the warranty booklet that comes out of the box says the warranty is for 1 (ONE)YEAR ONLY.This is very very disappointing especially since the price is exorbitant for an air purifier which is MADE IN CHINA.I contacted BlueAir, they have not responded at all. Amazon customer service has responded though.Thank you Amazon. But it seems all they can do is issue me a refund, not enforce the warranty terms and duration.It is the responsibility of the manufactuter to honor the warranty terms.And Blueair has not even replied.This is cheating customers, lying to them in order to sell.It is completely unethical.
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