Negative Positive
Title: $300 Paperweight, Insulted by Kitchenaid
Review: I was so excited to try out my new fancy mixer. Raised the bowl and found that the flat paddle head was hitting the bottom of the bowl. No problem, read the instructions and there is a screw to adjust for this. Which, unfortunately, did nothing. Not higher, not lower, nada. OK, so I read the manual about returns. They say they'll replace it and pay for shipping. If they do that, I'll be reasonably pleased. But y'know what really ticked me off? In discussing bad machines, they use the phrase "failed" mixer. In quotes. Like it's not really broken, the customer is just an idiot. Like I can't tell whether it's working or not. Like I can't read the instructions and make the adjustment as indicted. I am not an idiot and I don't appreciate being insulted. Wish I hadn't bought this thing.
Is the review positive or negative? 