Negative Positive
Title: malfunction in 2 months
Review: Bought in May and the computer (Macbook) can't boot up in July. Memory malfunctioning.Amazon refuse to provide service since its passed 1 month, and had to contact manufacturer for replacement. Initially, crucial asked me to pay for shipping back the product. After half an hour struggling on the phone, Crucial finally agreed to send me an UPS code. After all, I still have to find a package, print label, go to UPS and wait for a few days to get the replacement back. Definitely not what I expected.People say Amazon has good customer service. In this instance, they didn't provide any help beyond giving me an 800 number. Note on this product, it says sold by Amazon, and didn't mention the return policy at all.
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