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Title: dissapointment with gun and service
Review: MP5 Airsoft did not work when it was charged right out of the box and Airsplat customer service seems to hide behind an e-mail system with no live telephone support [I tried for several days during their stated Pacific time of operations and only got a message saying to e-mail concerns because they are closed]. Not impressed with a company that claims to be so large. They claim returns must be made within 3 days of receipt and the return authorization must be done online. There is no way we can get a return authorization number since we didn't order directly through the company but through Amazon.
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