Negative Positive
Title: Junk, Company does not stand behind there product
Review: Wife wanted to try something new to keep her hair straight. I saw the reviews here and for the price it sounded good. My wife used it twice on two opposite settings and both times all it did was make her hair frizz. I called the company to make a complaint and all they would do is say I can pay to ship it back and include a check for $7 for return shipping and they will repair or replace it with the same model. I said it will cost me about $20 back and forth shipping for something I paid $26 for and you are not up grading me. I told them that I will be reviewing there product and I will never again purchase another Conair product. They did not care. I was shocked that a company that big with the times as they are would rather get a negative review and lose a customer than just replace it at NC for an upgrade.
Is the review positive or negative? 