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Title: Terrible service, non-functioning product
Review: Like the other reviewer, I began trying to make this thing work in December, for my grandmother. Since then it's been one run-around after another. The first had a broken screen; it took them weeks to send me a new one, then when I got that one and sent it to my grandmother, it didn't work. She spent all these hours on the phone with them trying to get it to work, and it wouldn't, so finally she sent it back to me. I tried to get a refund, and the Mailstation people wouldn't give it to me, because I was past the 30 day purchase limit. Terrible.
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