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Title: Useless
Review: I ordered this shoe tree on Feb. 16 and it arrived promptly. Unfortunately, the "trunk" of the tree is made up of two parts--a bottom pole and a top pole. I received 2 bottom poles and no top pole, so it cannot be screwed together. I spoke with Stacey at customer service on Feb. 24, and she assured me that the missing part would be sent right out. Didn't happen. I spoke with Stacey again on March 12 and she promised to go to the shipping department and make sure that it was sent right out. Today is March 19 and still no part. So more than one month later I still have nothing more than a useless pile of junk. Apparently all the top poles are being held captive in China.
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