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Title: Wish I had received the books
Review: I have seen Christie speak, and saw her most recent presentation based on this book. I am always impressed with her ability to explain the marketing approach, and put it into actionable steps. I ordered 10 copies to give to my senior managers and a couple of key customers for Christmas. I was disappointed that the shipment never arrived, and they had no more to replace them. Amazon was great, and I got a full refund immediately, but I really wanted the books!
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