Negative Positive
Title: Good Product, Bad Customer Service
Review: Had product 2 1/2 years with no problems. Then when had problem, discovered that there is NO toll free #, a hold time of 40 min which I guess is why they want it on your dime, they sell NO spare parts, The staff is lackadaisical, they downgraded from a 2-door to a 1-door opener, staff has no idea why, adding insult to injury, they sent me an email that said my problem was "solved" then sent me a survey with a 500 character limit for comments. I wasted 4 hours total trying to address problem before abandoning project.
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