Negative Positive
Title: Manufacturer refuses to replace defective product
Review: Great DVDs, however after a few months we discovered that the third disc is defective - it skips and does not allow to watch the full program. The manufacturer refuses to replace the defective DVD because the DVDs were purchased through Amazon. Here is the email I received from them:"Thank you for contacting Beachbody..I am sorry to hear that your Brazil Butt Lift DVD doesn't work. I would like to help you but unfortunately, I am unable to locate your order. Please forward the following information used to place your order so that I can locate your account and assist you further:Date order was placed:Method order was placed (Web, Phone, or Mail):If by Web, please specify [...]Order # (if available):Please be advised that we do not sell/replace any individual Dvds for any customers who did not purchase the program directly from Beachbody."Shame on BeachBody.
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