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Title: Better than Six Sigma
Review: When I read chapter four of the book, the differences between the 12-Step Process and Six Sigma became clear.My company has been in the Six Sigma process for over two years now. We have had some good results, but the up front load has made the costs much greater than the benefits. The 12-Step Process is tactical in nature and focusses on a high payoff project. There is no upfront loading.Another important difference in the two approaches is the 12-Step Process emphasizes operator involvement. In our company black belts are expected to accomplish the projects alone or with only minimal assistance from green and yellow belts. If operators are not involved in the improvement effort, they become part of the problem. Also in my experience operators have the best ideas.Low frontend costs and rapid gains through operator involvement convinces me that our company should give the 12-Step Process a try on one big-bucks project.
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