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Title: Disappointing
Review: The book is a quick read, but honestly did not provide solutions. Sure it discussed problem areas, but pretty much the book just identified what the problems are. I already know what they are. For example, in the section regarding problem patients I thought that it would address how to handle a variety of "problem" patients. No, it just skimmed over the topic offering no new information. I don't think I really gleaned any pearls of wisdom from this book. I'm just happy that I didn't waste more time, as it was a quick read. Overall, I was very disappointed.
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