Negative Positive
Title: Calphalon Tri-ply 3 qt. saute
Review: Do not be seduced by the price of this pan. I guess the old saying "you get what you pay for," is true. The problem I have with this pan is the lid. Water or whatever you are cooking gets trapped in the seal of the glass lid. The only way to get it out is to shake it vigorously and warm the pan on the stove with the lid on. Also so disappointing is the customer service I received from Calphalon. I called immediately after the pan arrived and they cheerfully told me they would send another lid and a sample of cleaner right away. That was more than 3 months ago. Repeated calls to ask what the problem is, always resulted in taking my name and address again, and telling me it would be sent out right away. I also did a test when a friend purchased this pan and had the exact same problem with the lid. It is defective and should be taken off the market.
Is the review positive or negative? 