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Title: couldn't load music on it
Review: I had a Zen Touch 20Gb that I loved, but after 2 1/2 years of hard use, it stopped working. So, I bought this one. It was great when I took it out of the package. I downloaded all the programs and hooked it up to the computer to charge. After it finished charging, I tried to download music on it and I couldn't. No matter what I did, my computer would not recognize the player. I kept getting messages that the player was not detected. I tried another computer and I got the same results. After researching the problem and calling the company, I found out that this is a common complaint with this product. I am so disappointed and I am returning it.
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