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Title: A MUST read...
Review: This has and always will be one of my most favorite books ever. It was required reading for all my sales reps when I was in sales management - AND, they were each required to answer a question sheet afterwards as well, lol. It is a small, simple read and thoroughly explains the best possible way to maintain a great and professional relationship between ANY manager and ANY employee. It is a MUST READ for anybody in the work force, expecially managers of any type!
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