Negative Positive
Title: Horrible customer service!!!!
Review: right out of the box, our remote didn't work nor the autoprogram button (which is imperative to tune in to the local channels). We tried the customer service number on the back of the warranty and waited 3 days in a row for at least an hour each time. After finally getting through to someone, the customer service rep. was very rude and not helpful at all. He told us someone would contact us to set up a time to fix the t.v and a week later still no one has called us back. STEER CLEAR OF THIS BRAND!!!
Is the review positive or negative? 