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Title: Very unhappy with Toshiba
Review: Toshiba has the worst customer support system I have ever been involved with. I have had to send my computer into their repair depot 4 times for the same problem (backlight failure). They refuse to replace the computer. The last time the hard drive failed and I lost everything I had stored in the computer. They still tell me "your only option is to have it repaired".There are difficulties reaching their helpline. The wait times start at 10 minutes and go up to 30 mins. I've given up on several occasions. Even when you do get to talk to a technician, they are difficult to understand as English is obviously their second language. Several times I was talking to people in India.I would caution everyone reading this to buy a different make of laptop.
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