Negative Positive
Title: Tremendously dissatisfied!
Review: What a horrible experience with this seller. The book arrived twenty-four days after it was ordered, wrapped in a manilla envelope with no padding/protection, and damaged. I alerted the seller of my displeasure and was informed I would receive a refund. To date, it has been sixteen days and no refund has been received. My recommendation: Buy the book - it's well worth it - from another seller!
Is the review positive or negative? 