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Title: Defective goods not returnable
Review: I ordered 6 Silverlit remote control helicopters from Hobbytron for Christmas presents. All were defective - they would not take a charge. Hobbytron would not give me credit. I returned all with tracking numbers (to the tune of $50). Numerous calls and e-mails went unanswered. I filed complaint with BBB which did bring a response. Finally, I found somone at HT who would look into the matter. When I tried to contact him again, it seems he quit or was fired. I left another message for Kev Kouyoumjian (the owner and instigator of bad policy) to return my call on this matter. Still no response. I also filed a complaint with Visa and just got word that Visa is refunding my purchase money. I don't know how a company like this can stay in business.
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