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Title: I Wanted to Like This Player. . . .
Review: I wanted to like this player, but we couldn't get one that worked. After researching the features, I recommended this player to my wife who wanted a small flash memory player to use outside. I've had good luck with my Zen Sleek Photo, so the the Zen V looked like a good bet.The first Zen V we ordered had a defective navigation joystick. It wouldn't scroll up or down, even after upgrading the firmware and resetting the player. Creative tech support said we should return it, so we exchanged it for a second one. The second one had the same problem, so we gave up on the Zen V and will pick out another player as soon as we decide on one.I'm hoping we just had unusually bad luck to get two defective players in a row, but it's left me wondering about Creative's quality control. On the plus side, Amazon made the return/refund process pretty much painless.
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