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Title: Poor product; poor customer service
Review: Bought the original scanner as a gift for my son. No one in our family was ever able to get it to scan even a test bar code from the manual. And Radica's customer service was basically non-existant. I really expected them to go out of business since they wouldn't respond to phone calls or emails for support, so I'm surprised to see they have a new product out.I don't recommend buyng products from this company.
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