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Title: Known defect
Review: Review of the bulletin boards and the amazon reviews reveals that product has a known defect with the cradle. Like some of the other reviewers, my cradled worked fine for a few days, then just quit. Customer support is virtually impossible to obtain and Palm's web-site makes no mention of this known defect. After 45 minutes on hold, on a long-distance call, I finally talked to a customer support rep who admitted there was a problem and offered to send a "refurbished" cradle. Unacceptable,--I paid for a new one and they want to give me a used one. There are many web-sites which discuss this flaw, ...
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