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Title: Good product, bad management.
Review: A good product however buyer beware!I am a professional Handyman and bought these doors for a client.I ordered 2 Larson Retractable screen doors. One came with all the parts, but one did not have the little bag of installation hardware in the box. The box had never been opened so it must have not been packaged correctly.I called Larson about the parts, but they wanted to be payed $50 for these missing parts because I bought it on Amazon!I called the dealer who interceded, and then Larson sent me some parts, however they were for a different door!This is still unresolved, I may have to make the parts myself.I won't buy another Larson product again.
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