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Title: Lousy support
Review: I purchased the PCG-V505P from Sony in Australia. Same problems with the mousepad not functioning. Sony support in Australia is incredibly bad - it took them 3 weeks to just reply to my inquiry on their local support website to tell me where to take it in for service and then they said it would take 5 days or longer to repair. By comparison, Toshiba send a courier to pick up a faulty unit in warranty and return it the next day. You'd be crazy to purchase Sony if you're a serious business user. I'll live without a usable mousepad until my next PC purchase (not Sony)
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