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Title: HORRIBLE customer support
Review: Like everyone else, I had the paper feed problem. However, what's really awful is the customer support. I service rep in India took the call, and while I knew exactly what the problem was, it was like talking to a robot. All the rep could do was follow exactly what his script said, then he transferred me to someone else who asked the same exact questions all over again.HP was so gung-ho about offshoring all of their customer service. Well, since I can no longer GET any competent service I certainly won't be an HP customer again.
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