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Title: Useful tip if it's not working
Review: I couldn't get this device to work under Mac OS X or WindowsXP, gave up and called for a return authorization...but the support person told me this: For IDE drives, the drive's jumpers MUST be set to "MASTER" (not cable select), UNLESS the brand is Western Digital, in which case the jumpers must be set to "SINGLE" (i.e. remove all jumpers). Sure enough, it worked after that! Hope this helps someone else.
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