Negative Positive
Title: One Star for Bad Customer Service Policy
Review: Ditto to the last upgrade review. It's a neat little machine when it does what you want. But...Did you know that they have radio in Korea (I was handily informed of this by Jeff at Pogo)?And, you can take it to Europe where they have different channel spacing (if you spend the extra $10).They want me to send in the unit and charge me $10, and I just bought mine 10 days ago. Don't believe that all the units out there now are the latest version! There's no way to tell without opening the box and Pogo doesn't seem to care unless you bought it from them.They felt they were doing me a favor by telling me about the updated firmware -- hey, they could have kept a secret. Maybe they should have. Of course, then I found these reviews.
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