Negative Positive
Title: Very poor quality
Review: I bought this TV in Feb 2006. It had bad bowing problems and had to be replaced two weeks after purchase. The replacement TV also had bowing problems and Samsung finally got around to sending me a tech in Feb 2007 to repair it. Now it is Aug 2007 and out of warranty. The TV has shut off completely and does not turn on. I called Samsung and they told me that since it is out of warranty I am responsible for it. Their customer service is not helpful at all, kept me on hold for hours, and transfered me to different departments. Finally, their customer relations executive told me she was tranferring me to senior management. A week later when I called to follow up, I found she had lied and closed the case.How do they sell a $800 TV that is so bad, and follow up with customer service that is dishonest? I guess this is the last time I will buy a Samsung product.
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