Negative Positive
Title: BEWARE: Wrong Parts & No Customer Service on Web
Review: Purchased 2 of the Fluidmaster 400A units at Home Depot for $8 - the plumbing rep there recommended the part and told me to read instructions twice before installing. Glad I did.The parts do not match the instructions included - the "angle adapter" is either missing or has been replaced with a plastic clip of a different design. Not really interested in making up my own design on the fly - I went to the Fluidmaster website. There's no Help for the Fluidmaster products - just a sales-oriented Flash site. I downloaded the PDF instructions available there, and found them to be the same as what came with the 2 units I purchased.The toll free number on the bottom of the packaging (800-631-2011) is not functioning; the toll number listed on the website only works M-F.This unit feels cheaply made, and the incorrect instructions combined with the lack of useful support has me heading back to the store for a better option.
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