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Title: Good Guide for performance improvement
Review: I highly recommend this book. The book is very thorough in its coverage, east to read, and easy to implement.This book explain the importance of each delivery competency to the effectiveness of a training program, then provides strategies for mastering and applying each skill in training situations.Outlines outstanding training delivery skills based on the latest research in the field, and presents 14 key competencies that the International Board of Standards for Training, Performance, and Instruction has identified for success in delivering group training.
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