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Title: Never Buy Another
Review: I purchased the C5500 blu-ray player and a blu-ray disc at the same time. Hooked up the player only to find out it was already obsolete and needed a software upgrade. I spent hours uploading to a disc as recommended by customer service (I have very slow internet service. Obviously not broadband.) The disc did not work to upgrade the player and customer service told me to try a flash drive. Another couple hours trying to download that version and it worked.The worst part is that the player stops in the middle of a movie and will not move on unless I turn off the player, turn it back on, wait for the movie to load and move to the last scene it played. It must be some kind of memory issue, if there is such a thing connected with blu-ray players.I'm on my 3rd software update and none of them have helped.
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