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Title: Typically Samsung
Review: Samsung sent me this model after lots of phone calls to customer service, three postal returns, and failed repairs couldn't solve the problems with an earlier model. This worked for about six months before it started to demonstrate a host of issues: the counter reset itself; it kept dropping the Netflix connection; and the player kept losing track of where it had last stopped in a movie. Rather than go through customer service again (which veered between kindly helpless and confrontative), I opted for a new machine and brand. If your machine works, god bless you; but if you need Samsung's service, god help you.
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