Negative Positive
Title: No Quality Control
Review: Our 15 year old Delonghi finally died and we bought the Emerson as a replacement. It seemed to have numerous features although its construction seemed rather light. Upon opening the box, the machine was literally falling apart with the outer edge bulging out from the front seam. As the device was securely packaged and there was no damage to the box, one must presume that there are no quality control inspectors on the Chinese assembly line where this machine was assembled. Needless to say, we never plugged it in and will be returning it right away. I wish Delonghi still was made in Italy and of the same quality as our previous model.
Is the review positive or negative? 