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Title: Arrived as advertised-Northern Helpful on Return
Review: Item arrived quickly from Northern when I ordered on 6/13/2008-- Unfortunately, I was unable to use the starter because of other issues with repairing the engine---When I used the instructions to return the product, I was directed to a very helpful and pleasant person at Northern, who arranged to have a return number sent to me so I could return the product to Briggs and Stratton-- About two weeks later the e-mail instructions came from Briggs and Startton and as of 7/14/2008, I am awaiting the refund.
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