Negative Positive
Title: Bad Product, Worse Tech Support!
Review: I purchased this product. It worked great for 2 weeks then started flashing USB. Nothing would play and unit would not even turn off! I have been talking with tech support for 2 months now, they gave me horrible directions for fixing it, it only make the problem worse and/or corrupted some files on my PC so that I had to delete/reinstall everything (I am A+ Computer Certified, so yes, I know what I'm doing). Each email to tech support takes at least 5-7 days to respond. My unit was sent back over a month ago and I still do not have a replacement (They make you pay for shipping charges for the new unit as well!) I would not recommend this product based on other reviews as well as my own experiences with their tech support. One plus, the included headphones have a great sound to them.
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