Negative Positive
Title: Bold look is all there is.
Review: Had the house built with Fairfax faucets in the polished Nickel throughout. And we have had trouble in several places. The latest is this faucet. After three different people pulled the faucet apart (me, a friend and a plumber) and put it back together, it's still leaking. Changed the O-ring, the cartridge, cleaned the contact gaskets. Called the company and they're sending out a "spacer kit" which will supposedly solve the problem. Except it's out of stock--at Kohler. I might get it in two weeks. After another service call, I'll be out of 140 bucks, and no guarantees it'll work. Of course, I can try to fix it myself. At least I would not have dented up the metal pull-out hose by trying to pull out the faucet while the hose was still threaded through it, like the plumber did and put two nice dents in the hose. Honestly. Why can't things be made to last like they used to? Kohler is all about the look, but I've been disappointed in the quality.
Is the review positive or negative? 