Negative Positive
Title: only one good quality
Review: The only good thing about this bag is the size. It is able to hold a large laptop and a few text books plus a few other little things. What is a turn down is the lack of water resistance. In one single down poor, water leaked into the bag and caused damage to the contents. One test book is completely water logged and the others have large amounts of damage. The customer service stinks. When I filled out their little comment/warranty form online, a massage said a reply would be sent within 2 days. It took them 5. It's been 2 days since I have responded to the reply, which didn't address my issue, and I haven't heard word from them. Once I return the bag to the store, I will look to buy from another company with a similar size of bag.
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