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Title: NO SERVICE EQUAL POOR PRODUCT
Review: I certainly had high hopes because my company had a much earlier version. But, after receiving it, I had a list of problems including the biggest reason I ordered it, I needed to translate excel spreadsheets without losing the format. I was assured this would happen and it does not. Then, after making numerous calls, emails, and faxes, I have received NO response whatsoever. You may have to pay more for a similar product but I assure you, you will be much happier and that makes it worth it.
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