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Title: Bad product, bad customer service
Review: We received this monitor as a shower gift and have only had problems from the beginning. The sound feature broke on my first one (although in all subsequent ones it was still awful, and you can barely hear your baby)only a few months after received it. I contacted Safety 1st and they sent me a new one, then a few months later the night vision feature broke, and since the product was still under warantee, they sent me another one. Now my 3rd montior has broken (the night vision feature again) and Safety 1st told me they no longer make this model, and it is no longer under warantee (short by 3 months) so I have to purchase a new one. When I told them that based on their track record I was considering another brand, they said "fine". I can't believe a Company wouldn't want to do more for a customer when clearly they are selling an inferior product. I do not recommend anyone buying this product, it will cause you more hassles than its worth.
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