Negative Positive
Title: Stay away from Tripp Lite
Review: All products seem to have good features at a reasonable price, but their customer service is the worst!!! I had 5 different units in my house for computer and home audio use, but I had such a bad experience with filing a claim due to a surge that I threw away all of the units. I replaced them with APS units. So far, no problems. By the way, Tripp Lite customer service does not even have a toll-free phone line. That was my first hint that I was in for a bad experience.
Is the review positive or negative? 