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Title: Show the benefits of your project management improvement initiative
Review: This book describes the way to assess a project management improvement initiative following the concept of the balanced scorecard. It uses a change stage approach that leads to a real ROI: from reaction/satisfaction (acceptance), learning, application/implementation, business impact and quantified ROI. It also provides advice on how to measure each of these stages. I have found the project follow-up questionnaire especially insightful.At first, I found this book a bit confusing about whether it was trying to assess projects themselves or the project management initiative, but after a second look at it, I see it as is really useful if you need to show the benefits of implementing/developing project management in your organization.
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