Negative Positive
Title: Serious design flaw and Palm knows it.
Review: I have had to replace my M500 4 times since I purchased it less than 6 months ago. The electrostatic discharge problem, acknowledged on the Palm website as a design flaw, has not been remedied by the "enhanced" cradle. Most importantly Palm has not done the right thing, refund the cost or replace the PDA with a working alternative model. Terrible policy, terrible product. Caveat emptor and check out the Sony's.
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