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Title: Zero Support
Review: I purchased a Opticbook 3600 plus. Works "ok" with XP, but the drivers will not initialize on my Vista laptop. I even took the scanner and laptop into a computer shop and they tried to get it to run on a newly installed Vista system with ZERO success. Calls to the service center go unreturned, and email is not answered. I find it hard to believe Plustek cannot get their scanner to work on Vista, or find a service center in the US that knows the meaning of SERVICE !!
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