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Title: Customer service problems!
Review: The 2nd humidifier they shipped works fine... The first one had a crack and leaked. I returned it via UPS. Two weeks later Amazon said they didn't have it. I spent a LONG time on the phone and thought it was straightened out. 30 days after the order I got another e-mail saying they charged my credit card because I didn't return the first one. I spent another LONG time on the phone with customer service. They promise me it will be taken care of. Why do I not believe them?
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