Negative Positive
Title: Good Rice, Poor Construction & Warranty
Review: I agree with all the positive reviews regarding the quality of the rice, but I have to give this rice cooker 2 stars on the basis of its poor quality of construction. We've had this cooker for 5 months. The removable inner lid was recently dropped from a height of < 4feet. This short drop resulted in one of the tabs breaking off the inner lid. Since it was so new, I figured it would be under warranty, but Zojirushi said this wasn't covered and I had to pay for a new part ($15 with slow shipping, 10 days). I expected either better construction or better warranty coverage from a $155 rice cooker. (Now, effectively a $170 rice cooker for me) :(
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