Negative Positive
Title: Broken machine multiple times
Review: We bought this water heater first over 2 years ago and have had our electrician friend install/work on maintenance with this product. We like that the unit saves space and is not using electricity when we are not home. However, we are now on our third machine that has broken on us and left us without hot water for weeks at a time. We originally did not have a water filtration system so the water heater corroded and needed to buy a new unit since it was our fault. We bought a brand new AE125 water heater, since then we have had no hot water multiple times due to the system breaking on us. When there has been an issue, it has taken hours to problem solve what is wrong, one can only reach the company from 8am-5pm, and it has taken days for them to ship a new unit or new part to us. After having no hot water for multiple days/weeks more than 3 times between 3 separate units, I would not recommend the product to anyone!
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