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Title: Worked great for 4 months
Review: I purchased this unit at Sears about 2 years back. It kept me warm through the night and I could agree with other reviewers that Bionaire was a great product. After the winter was over, I put the unit away in my closet. When another winter arrived, the Biornaire heater was put to use again, but this time the unit did not perform as well. The heater shut itself off after 10 minutes; I followed the reset instruction but the heater was on for less than five minutes and shut itself off again. I called the customer service to report the problem because the unit was used for only 4 months. They offer me a replacement unit which is a HS3800-U, at my own shipping cost. The lesson here is to purchase a warranty with your bionaire products. That way, you are not struggling with a decision of whether or not you should spend money on the shipping ( both ways ) or just put that money toward a new product.
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