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Title: Return policy
Review: Careful! The item itself is made well. When opening the box I like it immediately but once out of box I noticed the weight. Bit heavy & of course with the CD's it's heavier. Some people might not think so but with a neurological disorder, MS, weakness increases.I read their return policy & couldn't believe it. ALL sales final UNLESS you get a "code" from the company giving permission to return an item. This is NOT anywhere on the description, if it was I would not have ordered it.I e-mailed the company twice & still have not received a reply, not even saying that they would not give a credit. Not very professional!
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