Negative Positive
Title: Would love to review this but ....
Review: I'd love to review this item but it arrived broken. Plugged it in, worked all of two seconds and died. After a very long hold time, finally got a cust serv rep who issued a call tag and said they'd send a replacement. They picked up the broken unit about a month ago - still no replacement. To be fair to Brookstone I haven't had time to call and complain, but I was told a replacement would ship without anything else needed on my part. Still waiting....
Is the review positive or negative? 