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Title: Misleading title
Review: I purchased the book because it says: "HOW to make clients happy and do great work". Now there is maybe one or two pages in the entire book that will explain how to deal with clients. The rest of the book is just interviews of clients, but there is no real content on how to deal with situations like what to do if a client doesn't pay, or if a client asks for something different every time. These are real problems and a book that says "how to..." should actually provide information on ...well..."how to...". In a way it's inspirational, but once again, the companies as clients mentioned in the book are BIG NAMES...and 99.9% of us Graphic Designers work with the average Joe as customer. No good advice in the book sorry.
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