Negative Positive
Title: beware!
Review: I have had the >$300.00 professional mixer for about 3 years. It quit lifting the bowel, some kind of jamb, with only light occasional use. I e-mailed the company and they offered to ship it to their service center for the price of $35.00, with no guarantee of any fixes available. They will gladly, however, offer in the same e-mail, a RECONDITIONED mixer at a reduced price. WHAT ARE THEY THINKING! They are showing a conflict of interest in their own words! They can't loose- they either get me by charging a lot to fix mine, or send mine, if THEY DECIDE it is a total loss, to their refurbish area, fix it, and make money that way. Then, if I'm really gullible, I'll buy another at a reduced, refurbished price! They kill their own reputation! NEVER AGAIN!!!
Is the review positive or negative? 