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Title: Received a defective unit
Review: I was originally going to give this a three star review because of the following positives and negatives:Pros- Sturdy construction, modern and nice appearance, and easy to use (in theory)Con (a big one)- I received a defective unit. No matter what we tried, we could not get the cap off the strainer. This is coming from a man in his 30s with average strength. The cap is incredibly tight. In fact when we pulled on it, the metal sheath pulled off and left a black plastic cap. Hence, no straining capability.What dropped the review to two stars was the non-existent customer support. I e-mailed them twice about this and it was like a black hole. Luckily, Amazon's customer service is much better and I returned it for a refund.
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