Negative Positive
Title: Impossible to purchase extra upper tank filters
Review: I have owned this vacuum for over a year and have had frequent problems with it, within 2 months the plastic release pedal which drops the vacuum from upright to vacuum mode broke, this took about 2 months and 2 different Bissell repair shops to get repaired. I have tried repeatedly to purchase extra filters for the upper tank since it clogs up so quickly and was told today that they are unavailable and to try making my own using foam! The vacuum is out of commission as long as this filter is drying and if you use heat to dry it faster it will fuse the filtering components and become ineffective, the belt just broke on my vacuum and it is difficult to remove the bottom of the vacuum to replace it once you manage to find one to purchase. This vacuum seems to be out of service and unavailable to me to clean my home at least 50% of the time! Really unhappy with this product.
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