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Title: Gordon Bethune a "master in understanding the human element"
Review: Gordon Bethune truly understands the human element and what motivates an employee to put forward his best! Listening and respect is key and Mr Bethune shows a true understanding of this logic. I am 12 year employee and have been through the good, the bad, and the ugly. Gordon should be paid 6 times his salary if he would stay with us. This book was so inspiring that I carry its principles with me each and every day I am dealing with customer.
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