Negative Positive
Title: Sham, New out of the box, NEEDED UPDATE
Review: I purchased EMC8, Jan '06, installed and registered this product. Update is offered, 114 MB update at that, I can't download this on my slow dial-up takes over 21 hours. Web Customer support ticket response, not helpful. Toll Free support number refers you back to self help or option of PAID help.Shortly after registering, I now receive constant emails from Roxio/Sonic asking me to upgrade to EMC-8. This company is oblivious to customer needs. Today, they announced another bigger better EMC8 Deluxe Suite. This product was not tested in house, but sent out to retailer. I believe they are field testing on customers.This was and is a total waste of money and time.
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