Negative Positive
Title: Poor Support & Weak Web Site
Review: This experience with this product was very frustrating. Support from the manufacturer was with someone who had weak language skills and provided little information. I bought a new printer because the support informed me that my printer was not compatible with the firmware. AFter i bought & set up a new printer,i learned that i could download a new firmware that would make my printer compatible. Thanks for nothing!
Is the review positive or negative? 