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Title: the marriage of group thinking, reflection and action
Review: This is a book that I wish that I had been able to read 20 years ago. In my work with groups I have always appreciated the art of facilitation. However, the process and the endpoints of group diaglogue have often been less than clear.Jeff Conklin provides an excellent framework as well as some very accessible and useful tools in approaching the complex challenge of promoting effective dialogue within groups. He makes a persuasive case for Dialogue Mapping and then clearly outlines its use in a manner that is clear and compelling.I would highly recommend this work to anyone who works with groups.
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