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Title: Great customer service
Review: Their customer service is unbelievably great!!!!A product is only as great as the customer service, because inevitably there is a problem and poor customer service can quickly turn you off to your once favorite product. Keurig is excellent all the way around!Unfortunately, I melted a part of the coffee maker in the dishwasher. I couldn't find the part on Keurig's website and didn't feel it was right to return it to the store since it really was my fault. I contacted their customer service department and they returned my email the same day and although they do not normally sell the part, they agreed to ship me a replacement part--they even threw in some coffee. As you can imagine, I was thrilled and will only buy Keurig from now on.
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