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Title: Great Hopper and Customer Service
Review: This is a great hopper, especially since it is taller than other hoppers' I've seen so you don't have to bend over as much while picking up balls. I had a problem (failed weld on arm) with one I bought 2-3 years ago and Gamma provided great customer service and immediately sent a new arm. When you want to switch from pick-up to upright mode, I recommend you remove the arm from one of the hinges rather than force it out. Doesn't take any more time and is easier.
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