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Title: Gives new meaning to the term "practical."
Review: I was initially skeptical when this book was recommended by a coworker. But wow! The two most outstanding points are:1.The change management insights to be gained from the real-life case studies. It's reassuring to know you're not alone in facing these challenges.2. The dignostic tools are very helpful in identifying similar issues to be resolved in my company. Great not to be "insulted" by cookie-cutter solutions.This is information and guidance that I can put to work immediately. Would recommend to any executive currently facing change management issues.
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