Negative Positive
Title: What you see is NOT what you get
Review: The item in the picture with the carry handles is what I thought I was getting. What I received is a padded cover that I already had (it came with the C550 unit). I called Amazon and they said they would send the correct carry case - they were going to send the same item again. I talked to two different people in Customer Service and sent two emails. I was told if I was sent the wrong item twice, they would check into it. I told them to cancel the replacement and give me a refund. I don't want to do two returns. Normally everything is perfect with Amazon but unfortunately not in this case.
Is the review positive or negative? 