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Title: Never got it to work
Review: I had the same installation problems. THe program would install and I could open it, but nothing worked. I couldn't play any audio file. I just got the same error message that the file could not be opened. Emailing customer support gets very old. I tried to jump through the hoops but could never fix the problem. I'll likely give it to my sister for Christmas and hope she has better luck with it on her PC
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