Negative Positive
Title: Your bad experience is on it's way...!!!
Review: My Keuring brewing system died prematurely, as so many other reviewers have experienced. In my case, it made noise like it was pumping water, but little or nothing was dispensed. I used filtered water, de-scaled the machine per Keurig's instructions, and overall treated my machine very well. After some broad online searching, I very much agree with other critical reviewers: Keurig doesn't have a handle on the catastrophic problems that are driving a growing number of disappointed customers to their support representatives. Keurig does not repair their coffeemakers, stating that the process is not cost effective. In some cases they will offer a replacement if your device is within warranty. However, I can't see how it would be very satisfying to get a replacement...only to worry about experiencing an early failure again. A coffeemaker's lifespan simply should NOT be such a concern.
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