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Title: Do not buy for Windows XP
Review: 1 star is too much for this product. It is completely incompatible with Windows XP, and technical support is very slow and utterly useless. The program always crashes under XP and has never worked regardless of whether you run it from DOS or Windows. I have contacted technical support through email over 10 times, and they consistently repeat the same suggestions that I had already tried on my own. They do not even bother to keep a record of what they have already tried. I have not bothered to pay the $30 to call technical support for more useless suggestions. While I have wasted my money on a product that has never worked, I hope that you will learn from my mistake and buy something else. If you have ideas for a working alternative for backing up an entire hard drive, please post them here.
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