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Title: Great assessments and exercises
Review: Crowley and Elster offer very effective assessments and exercises to help you see just how caught up in the emotional trap you might be AND they tell you how to get out of it. The core of the book is about managing your reactions to difficult situations you find yourself in at work (for example, how to keep your sanity in the face of a difficult boss), and about how in doing so you take control.
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