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Title: doubly dissatisfied
Review: Spanish is my major and I planned on keeping this book, therefore I wanted a book in 'like new condition.' When I received this book it was in terrible condition. It certainly was not what I ordered. I was very disappointed. To add insult to injury, when I tried to get either a refund or a book in better condition I was met with many obsticles and in the end was stuck with this book and another book in terrible condition. NOT COOL!!!
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