Negative Positive
Title: Not exactly EZ
Review: I've read reviews that really made this sound easy, but...If you have any difficulty at all, forget about talking to tech support. You will not talk to anyone on the phone, even after waiting two hours in the phone que. Email support only, which means it may take a week or more to have a meaningful conversation with tech support.If you have any trouble you are basically on your own.The hardware looks to be good quality as does the software, but for some reason the software refused to complete the clone. It would stop at around 90% copied and refuse to go any further. I tried all the clone routines on the Apricorn FAQs and the common solutions on their support phone tree to no avail. I ran diagnostics on the new drive and everything looked fine, tried to clone again with no success.My advice: If it doesn't work right out of the box, return it for a refund. You will get zero support with this product.
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