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Title: Unreasonable support policies
Review: I agree wholeheartedly with T. Gardner. I loved my QC1 headphones, which I bought for use in an office with noise problems, until they started making a noise that I liken to the noise of a nearby helicopter. The noise is not always there, and I can usually make it stop by fiddling with the positioning of the earpieces. Bose support has offered me two options: repair them for $100 or replace them with QC2s for $188. I consider neither reasonable and unless I can get them repaired for a nominal charge, I will never buy another Bose product.
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