Negative Positive
Title: Obnoxious and harrasing subscription renewal phone calls
Review: Over the past several weeks I have received up to three calls per day from Backpacker urging me to renew my subscription "now!". The frequency and tone of these calls have crossed the line into obnoxious harrassment. A number of the calls have occured minutes after I hung up on the previous call. I am letting my subscription end and am not renewing due to this rude and intrusive treatment from Backpacker. This is coming from someone who has been subscribing to the magazine for well over ten years!Note that there is no Masthead on the magazine to tell the reader the structure of the organization, nor is there any contact point via e-mail except on the website and that is to Customer Service. I am sure all inquiries to Customer Service are given prompt attention when they are critical of Customer Service.If this is Backpackers new method of securing subscription renewals, I am better off without it!
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