Negative Positive
Title: Makes great bread until it breaks
Review: I used this machine for less than a year before the mixing shaft in the breadpan froze. I emailed the company 5 months ago to get a replacement and was told that it was on backorder. Today when I called, they were willing to sell me a breadpan for $43 (since I couldn't find the receipt from 10 months prior), but there's no telling when I'm going to get it. The bread it makes is great, as long as it is working and you don't need new parts. Also, I was told by customer service that the mixing paddle was discontinued and can't be ordered.UPDATE: (3/21/2010)I just received the replacement breadpan. Unfortunately, it took them over a year from when it broke to get me the new pan, so I have already gotten rid of this bread machine. If anyone needs a breadpan, let me know because I have a new one sitting in a box.
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