Negative Positive
Title: New members can't enter website since Christmas
Review: My daughter has been so excited, hoping that Santa would bring her a few webkinz, because she has heard so much about playing with them on the webkinz website. Santa was kind enough to leave three Christmas morning.However, GANZ/WEBKINZ was not nice enough to provide a working website, Christmas morning, or the 26th, 27th, 28th, 29th, 30th, 31st and counting. I have tried to get some response from the company regarding this problem, but there is no link to an actual customer service email address on the webkinz site, unless you are REGISTERED! The address on the GANZ site gets NO response whatsoever. YOu may notice that the one part of my review I rated above 1 star was durablilty. It's quite simple- if it don't work, children don't play with it. Looks like, at this rate, my daughter''s webkinz will last forever ! Now, that's what I call durability ! The Better Business Bureau list this company as unsatisfactory, now you know why !
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