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Title: Final Cut Great! ... Support is not!
Review: I recently purchased and installed the Final Cut Studio Upgrade. The difference from Final Cut 4.5 is amazing! The products in the suite are tremendous! I used the studio without a hitch for the first couple of weeks. A few days ago, I installed recommended Apple updates, and now all of the sudden, my serial number is invalid!!! I paid good money for a suite I cannot use. The Apple website provides no 'real' support. There are no email addresses, no phone numbers, and nothing in the troubleshooting that addresses my problem! The only potential support I can find is to purchase Applecare for Video. Why do I need to PURCHASE support when I already paid for the product. The product should work and the support should be included!!!
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