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Title: Waste of Money
Review: I bought a zen touch for my sons birthday. he hasnt used it very much, but the buttons on the front have stopped working. it is just within the warranty.There is NO 1-800 customer support line. They charge you for technical support $15 for 30 minutes. We have been trying to get an RMA number to return the player for about a month now. Everything is by email and we have heard nothing from them. It is extremely frustrating not being able to talk to anyone at creative about this.I was dismayed to read about the problems everyone else is having with this product.
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