Negative Positive
Title: 8.5 upgrade won't install on Mac
Review: I paid the company almost $200 for a downloadable upgrade to version 8.5. When I downloaded it, the disk image file downloaded fine and opened into a nice CD icon. But after that, bupkus. Double clicking did NOT launch an installer, just a windoow of the file contents. Double clicking the (supposed) application file did nothing but launch an incomprehensible script window of some sort. Tried to change the file name to add a .pkg or .app extension, but no dice, locked and can't change it. Even went so far as to use disk utility to make a new .dmg image from the mounted cd-icon, made it read-write, then changed the file name, still no installation. Then tried to submit an e-mail help request using their web page, got all the way thru the e-mail, then got a message saying sorry we only do phone support for this. Phone support of course is only during "business" hours. I used to think the product was good, but their customer support STINKS.
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