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Title: Decent Book - Urban Legend Included
Review: This book gets 5 stars in terms of content organization. The advice is good, without too many new ideas. Nonetheless, it is useful to be reminded of the important things on the often neglected habit of listening.What is really funny is that on p. 11 you will encounter a reprint of an urban myth about Leland Stanford, which the book presents as a true story. This is a bit embarrassing for the authors, as you would think that two PhDs would research their material more carefully. Oops!It is still is a nice read...
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