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Title: Avoid this product like the plague!
Review: I'm on my second one in less than a year. I have nothing new to add, but I wanted to make sure my vote counted. To reiterate the other complaints:1) The instructions are horrible. There are pictures only (do that many illiterates really buy these?), and there isn't nearly enough detail.2) The quality is shoddy. The "locks" are such in name only. My cat was able to push his way through the door with little difficulty.3) The manufacturing is poor. The parts simply don't mate properly.On the plus side, the beleaguered gentleman I talked to at customer service for PetSafe seemed to want to help me, though he denied there was a problem with this door, despite my reading him the reviews posted here. If I can find my receipt, he'll send me a new door. I guess that's the best I can hope for at this point.
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