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Title: 9 weeks later and two phone calls and my warranty replacement has still not been shipped
Review: 9 weeks since Calphalon received by 5 qt dutch oven for warranty replacement (fyi NEVER cook cranberries in Calphalon they take the coating off of the pan) and my order still has not been processed. I call every week for a status updated and I am told it will be expditied and shipped the next day and it never gets expedited or shipped...TERRIBLE CUSTOMER SERVICE! I still do not have my replacement nor has it even shipped!
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