Negative Positive
Title: Poor Reliability and Service
Review: After the first week I was very happy with this unit. I would have given it 4 or 5 stars. But, after 2 weeks the remote died. I called technical support and after going through some debugging they agreed the remote was defective so they gave me a procedure to submit a claim for a new remote under the warranty. That was a month ago. I am still waiting for a new remote and when I called this week they stated it could take another month. In the meantime the unit is useless, unless of course all I want to do is a static display of 1 photo. The remote is required to access most of the menu items.The remote dying after a week I could chalk up to me being unlucky but the poor service after the fact is inexcusable. 1 star. Buyer beware.
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