Negative Positive
Title: Concept great, hardware problem-plagued
Review: I've had two failed units so far since my purchase in February. The first one had problems within a week of purchase (freezing up literally every few minutes), and Amazon was wonderful about taking it back and shipping me a new one. The second one suffered hard drive failure by early July; I have shipped it back to Tivo & am waiting for unit #3. Because I'm still in my 1-year warranty period, I will receive a refurbished unit for $99.95. When it's working, it is wonderful, but this succession of failed units really makes me wonder about long-term reliability. After my warranty is up, will I be SOL? I also regret buying the "lifetime" subscription to the Tivo service because the duration of the "lifetime" now seems somewhat questionable (supposedly the subscription will transfer to a new unit as long as the same model is purchased, but do I really want to be a repeat customer?)
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