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Title: Warrenty and customer service not upto par.
Review: When it worked it was fine. But when it comes to use the warrenty you are up sh** creek. I had this TV for less then a month and the tube went out. I called customer service and that's where the nightmare started. I could not understand the Indian staff but it will take over a month to fix his TV. It would have been cheaper to send me a new one (even the repair man said that)$200 for a new tube plus $60 hr labor for 5hrs, which includes field diagnose then pick up and return then the for the total cost of $540. The tv is only worth 3$350 at best buy. Plus you dont have a tv for a month.Going back to Sony!!!!!
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