Negative Positive
Title: Worst Coffee Maker
Review: I just called customer service about the overflow issue with this coffee maker. It is unreliable and consistantly overflows - making a mess of your countertops and and drawers near it. Zojirushi first commented that they had never heard of this problem - even though it is posted all over the web. Then they changed their tune, and asked me if I was grinding my own beans - as that could be causing the problem. I brought to their attention, that if this machine could not handle fresh ground coffee, it should be advertised as such. I am throwing this machine in the garbage - where it belongs, as I do not have the time in my morning to watch my coffee brew, and jump up and pull the plug when it starts overflowing. Zojirushi needs to step up to the plate, acknowledge they have a design flaw, and refund any monies spent on this useless product.
Is the review positive or negative? 