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Title: Bad parts, bad customer service
Review: On some sinks, this product requires an adapter to be installed. It comes with two plats tic adapters which customer service admits are bad. They will send you new metal adapters with longer threads, but these are back ordered and may take two days or may take a month to be shipped to you. Although they admit their customers all ask for an estimate of the backlog, they can't or won't talk to other departments in their company to find out how long the backlog is. Their customer service staff is extremely RUDE and almost antagonistic from the start of the call. Their customer service staff were a textbook example of how NOT to handle phone calls. I ,would never recommend this product!
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