Negative Positive
Title: (Edited Review)
Review: My original review praised the sound and fit of the headphones, but lamented a defect that caused the right earphone to short out after a few weeks.In response to my review, JBuds offered me a replacement set. I accepted, and have been promised a replacement set. (Thanks, J.R.!)Although my initial impression of the product was unfavorable, the bulk of my frustration was with the seller's return policy which left me with no recourse after a 15-day exchange period.JBuds has gone out of their way to make me happy as a customer, and it's a customer service policy that more companies should follow. Provided the new ones are sturdier than the last pair, I will recommend JBuds wholeheartedly.Note: Only the text of the original review can be edited; the star rating cannot.
Is the review positive or negative? 