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Title: AWFUL SUPPORT!
Review: The product itself is decent and prints well, but jams when you try to print envelopes. Or, if it doesn't jam, the envelopes come out looking crooked. I called tech support twice, and first they told me that they can't help me because it's not their problem that it's printing crooked, but a problem with the software...That, of course, wasn't true because I was using Word, which is good with envelopes. The next time I called they told me that the envelopes I am using are too thick, which is also total garbage because I was using the most standard #10 envelopes in the world! They were just totally unhelpful!If you don't plan on printing envelopes, or calling tech support, it's a very nice machine.
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