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Title: Love the Phone - Be Cautious of Amazon
Review: First, I really like the blackberry pearl. It is great phone that gets great reception and has a lot of useful features. However, the real reason I am writing a review is to alert you that that phones may be refurbished even though they say new. After I received my phone, I was having weird security issues (i.e. not allowing out-going calls, password protection, etc.). I worked with the blackberry administrator for my firm and he said it was due to the fact my phone was refurbished. I contacted amazon, and after a few rounds of emails, they finally admitted that due to a problem with the vendor the phone was refurbished. Amazon never made any effort to contact me before this to alert me that the phone they sold me was refurbished. I am currently in the process of trying to get a "new" phone.
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