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Title: Very Poor Customer Support
Review: I have also experienced extremely poor customer support from MAGIX. My retail boxed copy comes up as an e copy. The program requests that I enter a code number to make it a full copy. After 10 phone calls to support [usually there is no one in the office] I have given up on obtaining a registration code. I also attempted to obtain the free upgrade for the mp3 conversion option in the program. Again, no success in getting an activation number. The program itself has some nice features, however, I feel cheated in not being able to get all of the features that I paid for. MAGIX support is the poorest I have ever experienced. Beware of this company.
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