Negative Positive
Title: Not very well made carpet cleaner and avoid buying from Sears
Review: Stay away from this carpet shampooer. Shampooer broke down after a couple of uses. I took it to Sears, where I purchased it. After 3 weeks in their possession, I got a call from their repair center and was told that Hoover was repaired, and if I can come to be picked up. After about 30 minutes of waiting, they brought me the broken shampooer and informed me that Sears is not repairing Hoovers anymore, even if I purchased this unit in Sears and it was still under warranty. I took it to local vacuum cleaner store and told them my dilemma. The store owner told me about quite a few people with same problems who came to him and also showed me about 10 Hoover shampooers waiting for repairs. Two lessons are to be learned. 1st. Do not by Hoover and 2nd avoid buying from Sears.
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