Negative Positive
Title: Rust Appeared < Two Months
Review: The teakettle rusted at the weld on the pour spout and inside the kettle in less than two months. Krups will charge you for the replacement shipping costs. This is not oulined in the warranty and appears to be a unilateral policy designed to squeeze the last nickel from the consumer. I concur with Lynn's review, below, for the "Customer Service Reality".
Is the review positive or negative? 