Negative Positive
Title: Unusable: Clean Water Tank Leaks
Review: This machine was literally, unusable. I didn't even get as far as plugging it in. Why? When I filled the clean water tank from my kitchen sink, the bottom immediately started leaking profusely. The tank is made of two cheap plastic parts, and they were not properly sealed. With water leaking heavily from the tank, I couldn't even put it in the machine and attempt a use. I called the local Hoover "authorized dealer" and he said I'd be better off returning it to Amazon. He explained that if I wanted a replacement tank, he'd fill out the warranty paperwork, but it would take at least 3 weeks for Hoover to even process the paperwork, much less send a new tank, etc. So we returned it to Amazon, which is always realiable. I cannot believe that a "reliable brand" like Hoover is now making such total junk. Thank you, Amazon, for having an easy and painless return policy!
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