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Title: useless service plan
Review: I purchased this agreement to cover a reconditioned DC14 Dyson vacuum. The vacuum arrived not working out of the box. The suction transfer device did not work so the vacuum only had suction on the wand part. Also the wheel lock mechanism failed to work because it appeared to be broken.I called the service company who informed me I had to return the unit to Amazon for a refund or replace. Amazon told me they could not replace the unit so I had to have a refund which I've yet to receive. Now I have a 3 year service contract for $30 on a vacuum I can't get. I wasted my money I guess.
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