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Title: Too full of fluff
Review: If you're looking for a book with over-abstracted filler written by an author with ulterior agendas and a need to use his thesaurus and high school history books to prove his intellectual capacity, this is the book for you. If you're looking for a book that can be more readily applied to interactive design, look elsewhere.Granted, a few of the chapters provide insight into smart design principles and distilling down what is essential to pleasing the end users, but books comprised of a few chapters don't sell very well in today's market of thicker-is-better tech books. Another annoying deception is the copyright date which shows 2003, yet the book is chock full of obviously outdated references such as the lack of web users with broadband and being able to watch full-motion video on your home computer "in the near future".
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