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Title: Returns Not Hassle Free!
Review: Microsoft Wireless Optical Desktop 1000 (PC & Mac)I purchased the Microsoft Wireless Optical Desktop 1000 keyboard with mouse from BuyDirect Corporation and after one month, it stopped working and because I could not convert my Net-book back to using the regular mouse system, I had to totally reinstall the operating system. The company made getting a return coupon number a hassle, so I ended up not getting it returned. My suggestion is that if the company wants to improve their customer satisfaction rating on Amazon that they should seek to make the return of defective products hassle free e.g. simply send a free return mail coupon upon email notification of the purchase of a defect product.
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