Negative Positive
Title: Item not as shown - Customer Service a joke!!
Review: I ordered this Rubbermaid 6032-AR-Wht Dish drainer because it was one of the few that had a large opening, corner silverware drainer. When the item arrived, it was the typical narrow slotted drainer that is nearly impossible to get the silverware in without them falling out. I tried calling the company - but got a foreign-speaking person and was able to figure out it was the shipping dept. I tried the customer service number and was told no one was available to take my call. I paid a total of $17.00 plus in order to get the model pictured in the amazon site, and now, if I want to return it, I have to pay the shipping PLUS a 10 - 25% restock fee!Do NOT buy from this "Toolboxsupply.com" unless you want a one way trip with your 'disposible money'.I buy an unbelievable amount of merchandise through Amazon.com and this is the first vendor I've ever been 100% dissatisified with.
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