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Title: Samsung service is negative....very poor!
Review: Owned monitor for business use. After 2 months monitor died. Tried to get a replacement...14 business days quoted. 21 days later and 120 minutes on hold, based upon timer on phone, (just counting today), still no answer. Computer screen said it shipped, 2 customer service people said it shipped (they just read the screen) when I asked for a tracking number...they found out they had not shipped it. Still on hold now as I write this. Waiting for another supervisor.My recommendation...do not buy this for business...you can not afford the down time and the brain damage. Ed Allbright
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