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Title: My unit failed.
Review: I used my unit daily for 2 weeks and a seal failed. Customer service was great, sent me a new seal but even with my biggest screwdriver the screw holding the seal in place could not come out.But from my disassembly it looks like my seal was installed upside down! Another call and they shipped me a new ESP8XL.The first thing I checked was the seal and again it looks like it is installed upside down and would fail again.I returned this unit and will continue shopping for a new unit.-> Breville had good people on the customer service line but they didn't know how to get the retaining screw out and couldn't find out the details about the seal upside down or not.--> Even worse was that since I had disassembled mine, there were rusting parts inside that you would never see unless you took it apart.Frankly the unit may have suffered some cost reductions in production and that seal issue is trouble.Bob
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