Negative Positive
Title: trouble from the start
Review: From the beginning I had connection issues with the hardware and software - my system hanging on me for no good reason. On a couple of occasions I had to reformat the player, but found that even that was difficult to do (worked on WinXP but not on Win2k). Maybe used it 10-15 times total over the past year because it's been so difficult.So tonight I decided enough was enough - I downloaded the latest driver and firmware and installed (or tried to). The thing hung (once again) in the middle of installation and now is completely dead. No light goes on, no device recognition on my computer... just dead. And conveniently, of course, 3 weeks after the warranty expired.Creative Labs just lost a long-time customer.
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