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Title: Very Frustrated
Review: I own this product now for more than a year. It never worked from the day one. It has been declared junk from one of of service dealers, still manufacturer does not want to take it back they are still asking me to see other service dealers who can fix it as I have 2 years warranty. Couple of points that I learned after making numerous calls to the Amazon and the manufacturer:1) Manufacturer MTD - worst customer service center to deal with, they only believe in repair and has service dealers (BTW on their web site they have service dealer list that is outdated) who don't want to fix their products2) Amazon - Not a place to buy a product like this. They don't understand that snow blower kind of things cannot be put under 30 days return policy. It's better to buy snow blower from the local dealer who can at least understand the situation.And on top of that I live in upstate NY where 4-5" snow is quite often. Very Frustrated!!
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