Negative Positive
Title: Hoover is Horrible
Review: My recent letter to Hoover~I am trying to find out why my warranty repairs are taking so long. The motor on my Fold-Away Upright burned out after only 8 mos. I took it to the hoover service center 3 weeks ago. They say they ordered the parts the next day and have still not receied them. Has there been a rash of burned out motors and you just cant produce them as quickly as they go bad? The motor should have lasted signifacantly longer to begin with and now you are failing to honor your warranty in a timely manner. When this second motor burns out 8 mos. from now I dont believe I'll be purchasing another Hoover to replace it. However I still woul like to have my original vacuum back before the warranty expires, so hopefully somebody down there could wrap up a motor and put a stamp on it in the not too distant future.The motor burned up after 8 months of normal household cleaning, I hardly even used the hose and I only have 3 rooms that have carpet.
Is the review positive or negative? 