Negative Positive
Title: Lousy product, do not buy!
Review: Similar to other's experiences, my griddle's non-stick surface burned through the first time I heated it to 375 to cook pancakes. In just 3 uses, using only silicone type utensils on it, pancakes stick so bad they are ruined. Rival is absolutely useless with customer support. IF you read the reviews and still choose to try your luck, save your receipt, you will need it to get Rival to accept your product back.
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