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Title: Unknown and untapped globalization
Review: Friedman does an excellent job providing a thorough analysis of business (primarily outsourcing), global economic development, and historical political events and their impact on the changing face of global business.Friedman is at his best discussing the advantages of call center operations in Bangalore, India and how companies like Google, Wal-Mart, and UPS has changed business efficiencies.At times the book is a bit too technical and Friedman pushes a political agenda, thus pushing the book 50-75 pages too many. However, this book is a MUST read for anyone pursuing an MBA; works in international business operations; and is looking to identify methods to reduce operating costs and improve efficiencies.
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