Negative Positive
Title: Vonage Service Review
Review: Vonage service is twice costly compared to Sunrocket. The Linksys WRTP54G failed in just 7 months.Don't buy Vonage service. Lot of complications to deal with once you get into trouble with the devices. They don't have a contract but they charge you $40 to cancel service. Now that's a mental torture.Then they have a distinct entity to cancel services which remains only open for few hours on working days and they promise a credit which does never get reflected on your statement. Then when you call back they say they don't have notes it. Where's the value of the word they give.The customer service has sweet sound but they will waste your time by making things complicated, till the point you say why the hell did you get into this one. The opportunity cost of time wasted in dealing with Vonage is too high.Plain and simple don't get a Vonage Service. Cost of cancelling out may be pay for getting a cheaper and simpler service.All negative stars.Oh, its such a pain !!!!
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