Negative Positive
Title: False advertisement
Review: Cardiris's software has problem exporting all information to Outlook, contrary to what they advertise. Their technical support is very slow in responding (they would not pick up the phone, and would not respond to your message sometimes for days), incompetent (constantly answering the wrong questions), and eventually they blame Outlook for the imcompatibility. If you buy their product not directly from their website, they will not refund you although the problem arises from their own false advertisement and their slowness in admitting it so you pass the period so that you can not return their product to the vendor that you purchased from. Be prepared for a long technical troubleshooting battle with them, and be aware that you may not get your money back even after they admit that their software can not do what they claim.
Is the review positive or negative? 