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Title: Nice Microwave Oven But Has Poor Reliability
Review: I've had it for approximately 3 years. Nice overall value - price, performance, etc ... when I first purchased it.But it broke down after 2.5 years (warranty 1 year) of use. My other microwave ovens before lasted virtually forever (10+ years). When I called one of the Panasonic authorized repair centers, the guy looked up my serial number and told me that the high voltage inverter needs to be replaced. Apparently, they are aware that the inverter has poor reliability and high failure rate. The guy said "Panasonic would pay for the part but not the labor."I think if a company knows its product is marginal, they should stand behind it by offering to pay for both defective parts and labor.So far, I haven't repaired the unit. I am in the market to buy a new unit but most likely not a Panasonic microwave oven again.
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