Negative Positive
Title: FAIL
Review: Remote won't update via software. Support won't respond to phone calls and emails after hours and hours of troubleshooting. Now I can't return the remote b/c I've spent so long working with support only to have them ignore me when they couldn't fix. This company is a joke. My 4th Logitech to buy and 2 out of 4 failed. My Harmony ONE works fine but no RF so I can't use in my living room.
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