Negative Positive
Title: Poor SanDisk customer service
Review: Liked the size, and it seemed to work for the two months I've had it. But the plastic keychain hook broke, so I can't attach it to my keys -- the whole point of having it in the first place. The place I purchased it from was willing to replace it, but they no longer carried it. They said to just contact SanDisk, as it was under warranty. Called them, and they said any physical damage voids the warranty. So, I'll avoid SanDisk products from now on. Too bad, as it seemed like a decent enough drive. I'm just tired of companies that won't stand behind their products. Next time I'll buy from Amazon, which has the best customer service I've seen.
Is the review positive or negative? 