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Title: disappointed in TIVO service
Review: I am so disappointed with TIVO. I am getting no satisfaction from them. The 1st TIVO I had lasted 1 1/2 years. The screen went gray. After spending almost an hour with a representative he told me the hard drive was defective. It cost me more money for a re-furbished one. Almost $100.00 Now that one keeps re-booting and getting a gray screen. I've been without a working TIVO more than a working one. Now they tell me I need an attenuator and I could purchase one at Radio Shack. Radio Shack thought I was crazy and no one carries them. I checked Best Buy, Target, Walmart etc. I ordered one through Amazon. It took 1 week to get and and guess what THE TIVO STILL DOESN'T WORK. IT HAS A GRAY SCREEN! I am annoyed. The TIVO box cost almost $500 and it's been a piece of junk. The TIVO was purchased through Amazon.
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