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Title: need your help/cracked DVD
Review: I ordered the Masterpiece Classic: Downton Abbey Seasons 1 and 2 for my 89 year old mother. She loved the series until she got to the last disc and it was cracked. I went online and tried to contact Amazon to see if they could just replace the damaged disc but I had to choose to return the defective Season 2. When I choose to return it I was not given the option to have it replaced. I want the season 2. I cannot find anywhere on Amazon to contact customer service so I decided my only option was to write a review. The product is great if part of it wasn't broken. Amazon is great except that now I cannot figure out how replace this defective disc only return it. Will someone please contact me about this? I do not want to place a negative review on your review site but I want a replacement. I don't just want to return the item for a credit.
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