Negative Positive
Title: Terrible Service
Review: I've used this corkscrew for a while and have generally been pleased with it, but when I needed a replacement screw for it I was completely ignored. Metrokane cashed my check within a day or two, but 2 1/2 months later I have still not received the part. Numerous calls and emails to customer service, the COO and the president have all been ignored, and my corkscrew is still completely useless. Spend a few extra bucks on a Screwpull, stay away from all Metrokane products.
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