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Title: astra 3450 problems
Review: I had somehow developed a high opinion of Umax but this is the first of their products I've purchased. Difficulty was experienced loading the software. After being on hold for about 1 hour on a non-toll-free call, a technician solved the problem in minutes. They obviously were familar with the bugs I encountered. Then, in scanning a 35mm transparency at their stated highest optical resolution of 1200dpi only mediocre quality was obtained. When enlarged on the screen in photoshop to 100% these scans had unacceptably poor quality. Soon thereafter additional scans developed multicolor streaking which rebooting the computer and scanner failed to fix. This problem is not mentioned in the manual or on Umax's web page. I'm returning this scanner to the store where I purchased it and looking to another scanner mfgr in the future.
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