Negative Positive
Title: Leaks, doesn't last, no customer service
Review: My filter worked perfectly for two weeks.Then the indicator quickly registered the filter going bad. Fine; I can go buy another filter.But then after a month, the unit started to leak out of the non-filtered spout whenever I ran water through the filter.The warranty should cover it, but I can't find any information about warranty returns on Pur's website, or the packaging, or anywhere else. Conveniently, there's no phone number for Pur, and they don't return my emails.
Is the review positive or negative? 