Negative Positive
Title: RX600 and Epson very disappointing
Review: We bought our RX600 3-4 years ago. Prints great photos. Scans successfully. Was never able to scan slides. All kinds of problems dating back to brand new. Ink is outrageously expensive and it consumes tons of ink. I have had to periodically unplug the RX600 to reset it to where it would boot up. Yesterday, it froze. Had to unplug again. This time, it's completely dead. Will not power up. Followed the Epson on-line troubleshooting, which led me to a 562 area code number (no toll free number???). That led me to customer service - IN INDIA!!! You get someone with a script in front of them who knows nothing about the product. I will ditch this RX600 and go back to a name I trust - HP. I have an HP LaserJet 4P, new in 1992, still runs like a champ. Printer cartridges are $100 about every 6-8 months. Wonderful printer. The RX600 has been a terrible disappointment.
Is the review positive or negative? 