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Title: Bad choice - Defect
Review: I was extremely frustrated when I saw what I bought as a gift for my girlfriend.I ordered this item from Brazil to a delivery in a hotel in NYC, where my parents were hosted.When they came back to Brazil, and I opened the package and I could see the backpack was defective. One strap of the backpack has a defect in the seam. I have photos of the defect.How can I solve this problem?
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