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Title: How Hard Can It Be?
Review: Worked fine...ONCE. I got one so-so 20 minute capture from VHS (picture was poorly aligned and sound was severly attenuated), after that I got no love (same tape). Software locks up requiring the machine to be turned off (unplugging the device didn't cut it), and it doesn't work any better when it's turned back on. I can't comment on the customer support cause I'm not going to deal with them...this dud it going back. Maybe it's unreasonable, but I expect relatively simple devices to work as advertised out of the box.What I'm really fired up about is the software seems to have corrupted my machine...my soundcard promtly stopped working correctly after install. I HATE trying to nerd my way through the obscure corners of my computer trying to right things that would not have been wrong if not for a bad product.
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