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Title: UPDATE: AWESOME CUSTOMER SERVICE
Review: Previous Review: These earphones are average at best in terms of sound quality. The cord gets tangled easily and the sound stopped coming out from the right ear phone after 4 months of use. I took pretty good care of the earphones and the cord does not show any external damage or wear. I highly recommend avoiding this product.UPDATE: I'm sorry it took a while to update this review, but after contacting customer service, I was immediately sent a new pair of ear phones and they worked great. I got another pair for Christmas! The sound quality may not be the best, but their customer service definitely is and their price is right!
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