Negative Positive
Title: Good Product, Poor Support
Review: This mp3 player works great, BUT! I purchased two of these units for my daughters. They work great and hold more music than an average person could listen to in a month. The problem is that Sansa offers no accessories for them. You can't get a car or wall adapter to charge the unit. There are NO cases available that will fit properly. The plugs on Sansa products are NOT the same as Sony's, so don't waste your money trying. If you are not constantly near a computer with a USB port, you cannot recharge the battery. Because my daughters carry them in their purse and no cases are available, they get all scratched up. Until Sansa gets their act together, I would not buy any of their products. I even called them, whereas I was told accessories would be out by Christmas (2006). Here it is April of '07 and still no accessories. Most stores are now refusing to even carry this product. Bad, Very Bad company support.
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