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Title: Incompetence Glorified
Review: This scanner was shipped to me without an installation disk. I contacted the seller and requested a disk. The seller promised to mail the disk. A week went by. I again contacted the seller. The seller insisted that he had mailed the disk. Frustrated, I contacted Amazon to asked for instructions on obtaining a refund. Amazon informed me that I would have to contact the seller, but supplied no contact information. I threw the scanner into the dumpster. Last week, the postoffice informed me they were holding a postage due item. It was the missing disk, mailed without sufficient postage. Incompetence personified.
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