Negative Positive
Title: Very frustrating.
Review: Two big problems I have encountered:The template provided mismatched the two sides so they failed to line up. I see some people haven't mentioned this, so I'm not sure why some templates would be correct, and some not, perhaps two factories? Not sure. I did triple check all measurements to make sure I didn't mess up, and sadly, the error wasn't on the customer side.Once I compensated for this problem, with new holes, one of the screws broke in half while trying to attach the locking bracket (yes, I pre-drilled and was tightening by hand). I would have shifted the gate over slightly, but our stairway setup doesn't allow for this. Basically one shoddy product component stopped me dead in my tracks.After reading about some of the other durability issues, and my own experiences, I'm wondering how this got such high marks in Consumer Reports.
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