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Title: "Ain't what she used to be..."
Review: For years I used a DYMO Label Maker 320 with no problem. Recently I upgraded to the model 400. I expected to plug it in, load the software from the enclosed CD, and start making lables. Boy, was I wrong. The 400 printed one lable and quit. No error message; no nothing. I went to the DYMO website, which told me to follow some directions to remove part of the installed software. I did what it said, but nothing improved. After several hours of aggrevation, I finally found what they call a "firmware update" that fixed the problem. In short, they put out a plug and play machine with software that doesn't work out of the box, and then did a poor job of telling the unsuspecting user how to upgrade it to fix their original mistake. Shame on you DYMO! I no longer recommend their lable maker.
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