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Title: HORRIBLE product and service!
Review: This radio is awful. Did not work straight out of the box. I had to keep sending broken parts to the company at my expense, and still didn't work right. Dual would not replace at their expense. I have spent a lot of time on the phone and writing emails. VERY FRUSTRATING. Amazon customer support is great, though, and has resolved my issues. I do not recommend this radio or Dual, however.
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