Negative Positive
Title: missing pieces
Review: Recently received this weight set. Packaging was intact, no problems there. Nice set of weights, heavy duty vinyl that won't hurt the floors.Set was supposed to come with two dumbbell bars, but they were not in the box. Amazon Customer Service says they can't help with missing parts, and my only option was to return it. Not so easy. It weighs 120 lbs., I'm on the third floor and it took two of us to get up the stairs. Since we had already unpacked and put together the long bar (which can not be taken apart once put together), I can't return it.I called the manufacturer (US Weight, Inc) and they said they will be sending me the two short dumbbell bars. Time will tell if indeed I do get them.Overall, I'm pleased with the product.I've been dealing with Amazon for sometime, and this is the first time I have been disappointed with their customer service. I truly hope it is the last.
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