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Title: do not buy!
Review: I bought this dance pad after much frustration with a soft cheaper version that my family practically abused. (we used it probably like 2 hours a day, heavy use) I thought by buying the metal one i would not have that problem. I plugged it in to the computer ( i used the USB) and i thought i just didint know how to use it because it was barely responding. i had to jump really hard to get any kind of response. the top arrow was completely broken. I packed it up and was also very frustrated when i emailed that i wanted to return it. After a couple emails, back and forth, by the last one i was pretty rude and frustrated and they finally gave me an address to return it to. At first i was given a number of the owner i guess to call and say what was wrong. i called and it was the wrong number (i wasn't given any email address). Ive always been happy in general with amazon, but this was a really bad experience! I'm planning on buying another soft one, and it will last as long as it will
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