Negative Positive
Title: bad customer service
Review: The shipping was fast and that was appreciated. It was the only part of the experience that was appreciated however. The wrong product was sent - though afterward they claimed otherwise despite the fact that the description on the receipt didn't match the label on the item and when I contacted them for either an exchange or a refund I was treated as if I didn't have the simple intelligence to read either. Jenny was particularly rude and lacking in basic business etiquette in her emails. Needless to say, it was refund time because an exchange wouldn't be worth the hassle of dealing with this company. They still refused to admit their fault though the refund, along with a snide email, was given rather quickly once I returned the product. Five stars for speed but everything else was gutter level. Accessories are easy to find on the internet. I'd recommend finding a different company to order them from.
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