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Title: Awful reception, awful customer service.
Review: I live in the San Fernando Valley in Southern California. Can't get a single bar with this phone most of the time. Nothing but a picture of a phone with a slash across it. I had awesome reception when I was with tmobile. To make things worse, Verizon has the worst customer service out there. I ported my old number from tmobile and they somehow think I am changing plans and try to charge me for it. Also, when I signed up for auto billpay, I got a confirmation email saying they will bill my card on such and such date. Then they forget to bill me and have the gall to charge me a late fee. Bad phone, bad carrier. Stay away...
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