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Title: TurboTax Quality Hits Rock Bottom
Review: I have been a loyal TurboTax customer for 5 years, but after this year's experience, I will never buy it again! Not only did I experience activation problems, but I found several bugs in the State program. Contacting Technical Support was a joke. They want $ to talk to a real person or you can use their free online chat. They actually told me to boot my machine in safe mode in order to get the software to activate properly. I made a web page on geocities.com/turbojunk2002 with the full account of my experience, including the dialog from the chat sessions. It's worth checking out if you want a good laugh (at my expense). Do your self a favor this year and DO NOT BUY TURBOTAX!
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