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Title: A bad 2 days on the Phone
Review: I would not recommend this warrantee program. I purchased this with my sons IPOD. My sons IPOD broke and I called them for a replacement. They took my info and had me ship the IPOD back to them. I did not here anything from them for 3 months so decided I had to call them. They gave me a runaround and passed me between departments, many times hanging up on me. Finally after another 2 months they told me that they were looking for a rebuild Ipod to give me as a replacement (The warranty clearly states that the replacement should be new). I wanted a new Ipod; as that was what the warrantee called for. After a few more calls they said they would issue a check for what I paid minus the shipping. After another three weeks, I finally got the check. This organization is a scam. They do everything they can to avoid paying claims.
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