Negative Positive
Title: Great but disposable after 2 years
Review: The glass kettle works fine and is very goodlooking, BUT it cannot be repaired (manufacturer's rules, according to the Toastess representative) so when there is a flaw that shows up after two years you are out of luck.We used the kettle over part of two years (seasonally, because it was kept in a summer cottage) and used it only to boil water, so we were quite surprised when the kettle suddenly stopped working. A repairman found that the switch was burned out and blackened, and suggested that it would be simple to replace the switch if we obtained one from the manufacturer. After calling Customer Service, we were told that they could not supply a switch, that the kettles could not be repaired, and that your only option after two years was to replace the unit. The moral I have gathered from this is never to buy an appliance that becomes disposable if something happens -- or a defect is revealed -- after the warranty period. What a waste!
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