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Title: Plastic gears, bad product
Review: I bought a GrassHog and got two uses with it before it stopped working. After four fruitless attempts to contact customer service (once online where I received a form response that didn't help, and three disconnections on the phone) I gave up. I used to be a great Black & Decker fan, but this was the last straw. I earlier had to replace a useless power vacuum that burned out.Since I wasn't getting any help on line or by phone, I dismantled the Grasshog to find that the plastic gear had been worn smooth. The teeth were totally worn...after only two uses! Who makes a plastic gear on a "heavy duty" grass trimmer? I strongly urge you to stay away from this product and I urge Black & Decker to go back to making products that work.
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