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Title: Didn't Work At All
Review: I'm not one to give 1 star reviews but this product was the worst. I bought it and it never worked. When I plugged it in the product always showed it was running off of battery power only.I contacted customer service which was the worst experience ever - I had to wait for tripplite techs to reply DAYS after I had sent my email to them. The guy 'helping' me was a waste of time and said my warranty was void because I used an extension cord. I will never buy another tripplite product as long as I live. I ended up buying an APC Smart UPS 2200 as a substitute - IT WORKS GREAT.
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