Negative Positive
Title: Pros and Mostly Cons
Review: I have had several experiences with Western Digital Network Accessed Storage devices (NAS). The one excellent thing about Western Digital is the ease with which you can get Phone Support.This does NOT compensate for a VERY poorly organised KnowledgeBase, or for the accompanying manual which seems only interested in getting you to register with Mio Net, a web access service. This seems to be the only thing they are thinking about. Go ahead, de-install Mio Net or it will not stop bugging you to register. De-installing it will not affect the NAS. WHEN it works (which is not often) the device practically installs and configures itself, and works great, but this is a gamble.Tech support technicians are mostly OK, but not the weekend crew.
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