Negative Positive
Title: DO NOT BUY FROM GRADY'S
Review: GRADYS STATED THEY DID NOT CARRY THIS ITEM AND THAT THIS WAS LISTED IN ERROR. THEY JUST SENT ME ANY OLD FAUCET. I PAID FOR A DELTA NICKLE FINISH THEY SENT ME A PEERLESS CHROME FAUCET WITHOUT EVEN CHECKING TO SEE IF I WANTED A SUBSTITUTION. I CALLED THEM, THE REPRESENTATIVE SAID SHE WOULD EMAIL ME A LINK FOR A RETURN WITH UPS. THIS PROMISE WAS BROKEN. SO, TODAY I WENT TO POST OFFICE AND MAILED THE PRODUCT THAT I NEVER ORDERED BACK. I AM DISPUTING THE CHARGE WITH MY CREDIT CARD. THE GRADY REPRESENTATIVE WAS CURT, RUDE AND INEFFECTIVE AND DID NOT EVEN APOLOGIZE FOR THEIR MISTAKE. SO FAR, I WILL LOSE RETURN SHIPPING AND INSURANCE COSTS.
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