Negative Positive
Title: Activation Hell
Review: After over 10 years of using Turbo Tax I'm switching. I tried to activate the program and it wouldn't activate on my system. After working with TT tech support and customer service for 2 and an half days my resolution from Intuit is to send the product back for a refund and try again with a new CD. No thanks! My time may not be worth much to Intuit, and I don't have billable hours like some lawyer, but I am not even going to chance wasting so much time to get a product to work. Intuit is compiling a horrendous list of dissatisified customers because of the terribly poor implementation of the activation portion of this product according to research I've done. I don't mind the philosophy behind the activation so much as the poor implementation. Hello TaxCut.
Is the review positive or negative? 