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Title: Any software that has its own community of consultants...
Review: If you thought Adobe Illustrator has too many bells and whistles, you haven't tried ACT! So many seemingly reasonable people raved about how great it is that I invested the ..., and now find it to be unpenetrable. And I'm no Luddite: I'm a software product manager from DBMS days. Any product that isn't intuitive is poorly designed. Sure, you can turn anything that's painfully learned into a cult, but managing one's contacts should be no more than a tedious chore -- not a religion complete with mysteries, mantras, revelations, stigmata... and its own set of anointed priests, A.K.A. consultants!
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