Negative Positive
Title: Malfunctioning
Review: I have purchased an returned 4 of these units from Petsmart. They all were malfunctioning out of the box. I am very tech-saavy and I was using the product correctly. Customer service walked me through the correct procedures and agreed that the products were defective. After purchasing 4 bad devices in a row I am done with this company.
Is the review positive or negative? 