Negative Positive
Title: "Big Buttons" Are Not Big Enough; Amazon Return Policy Very Disappointing
Review: After reading the reviews here, I purchased this for a senior citizen with little manual dexterity, and low vision. All of the buttons are too small, and there is inadequate space between them, resulting in him not being able to operate it hardly at all. (We also tried the Northwestern Bell Big Button model, which was just very marginally better, but still not enough).To add insult to injury, because I am in a very trying situation right now, and was not able to return it within 30 days, Amazon tells me that they will only refund 80% of the purchase price. If they will reconsider this and give me back the full amount, I will gladly retract this part of my review, and continue to do business with them. Everything that I've ever heard about Jeff Bezos and what he has built with Amazon seems positive, but I really disagree with the refund policy in my case.
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