Negative Positive
Title: Waited on refund for return, w/ no communication
Review: When questions about product, there was good communication. Correct product pictured and described, but different model received. Which usually might not be a big deal, but I needed to weigh a certain volume. That wasn't possible on the model. Once I inquired about return and was instructed in how to do so, I did return for refund. When waiting for the refund, is when all communication broke down. I tried to communicate in multiple ways, including e-mail I had when we had communicated and also through Amazon, but I never heard anything back. I gave it time between all communication, but after a while I had to contact Amazon, and finally got it resolved and received refund.
Is the review positive or negative? 