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Title: Not lighting due to platinum wool packed too tight
Review: We've used these for years. I bought this hand warmer & absolutly could not get it to light. We added one drop of fuel to the wick & filled the base until it was just starting to stay wet & it would light a flame, but not ignite the wool. Eventually I took the wick cap off and pulled the bottom "wick clip" and platinum wool out (on a paper towel & DO NOT breathing in fibers). The pad was 1/8 inch so I fluffed it up to 1/4 inch. I used tweezers and needle to tease and reinsert the wool/clip (not easy to put clip back). Now I light it (as said above) & it works like a charm. Please note: it DOES need some air flow or it wont stay hot... any of these will vary in temp as they starve for air. If you overfill, do not tip it or it may leak fluid. Also, in a dark room, you will see a "working" wick glow if you GENTLY blow on it.
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