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Title: Thought it was great until...
Review: it would no longer turn on. The customer service is atrocious at best, bordering on non-existent. When my player would no longer turn on, I followed the instructions and sent it back to the service center with a note describing the problem. Well, they have had the unit since Jan. 18 and still no sign of it. After being given misleading information over several calls, I was finally told that I would have to wait until Mar 14 before they will negotiate a 'buy back' price with me. Adding insult to injury, they make the customer responsible for keeping track of the progress of the repair (no callbacks or e-mail notifications available). I hope you all can benefit from my painful experience. Do not buy anything from RCA/Lyra; it is not worth the risk.
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