Negative Positive
Title: Average scanner, poor support
Review: This isn't a horrible scanner. The only problems I have arereally with the software and support offered with it. Compaq reallyis not good atsupporting the majority of their hardware, and their scanner is no exception. They don't even provide the proper drivers on their web site. The only way to get it up and running is via the CD that comes with it, which forces it's own software on you, which did not work well on my computer at all! Large (full-page) scans would always freeze my system, even in Windows 2000; and every few weeks I have to remove the device from my Device Manager and re-install it, because it simply stops working and needs to be refreshed. When it works, it works fine, but it's usually a pain and Compaq is of no help...
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