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Title: Excellent Remote, Tech Support Great!
Review: I was a little doubtful about buying this remote due to all the negative reviews regarding tech support. I think most of those reviewers must of gotten their remotes for Christmas when the phone lines were flooded. After purchasing mine and following the directions I couldn't get a few things working so I called tech support. They were very helpful, I was on the phone for about one hour and they resolved everyone of my issues. This remote has worked fantastically for the last two months and I'm still on the original batteries.
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