Negative Positive
Title: Horrible company service as well.
Review: I am writing this review on behalf of my mother. She had gotten this oven last year as a christmas gift she picked out for herself after the previous one died (and it was about 5-6 years old).Not even a year later, this oven went Kaput.Calls to Delonghi sales service were apparently quite matter of fact and rude, something akin to "well, your warranty is expired, so go get it fixed." Then she found out that getting the model fixed would cost half the price of the model. I do not feel that is conducive to keeping customers happy. She was quite displeased with Delonghi and as such, Delonghi ovens and other products will no longer be entertained as options by at least one suburban housewife/mother that I know of.As for its operation? yeah. it's an oven, it makes toast and it makes pizza and they taste good; but after about a year, it will die.
Is the review positive or negative? 