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Title: Terrible Service from Sandisk
Review: I bought this product last year and I really like it. However, their service and support are so horrible. My Cruzer died couple weeks ago and I tried to email their customer support, after several email back and forth, they asked me to call their customer support to get the RMA service. I don't know why they can not do that by email but I won't bother to email them anymore, just call them because you have to do that anyway. Besies, I requested the RMA on March 6th, I shipped it on March 8th (after 2 days Authorization) and they havn't ship the replacement out till today (March 20). Maybe they are in the Spring vacation? I think that's not a good service for such a big company at all.
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