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Title: Hated it!
Review: My Zune was delivered at 7 p.m. on Friday and I had returned it by 9 a.m. Saturday. I had purchased it as an "upgrade" to my Toshiba Gigabeat, but found it much less satisfactory. Most frustrating was that installation required that I update my Windows Media Player to version 11, but the Zune is completely imcompatible with WMP! Zune selected 26 of the several hundred albums on my computer (apparently random choices) and added them to the "collection" on the Zune software. It would not let me add others to the collection. After hours of frustrating efforts, I put it all back in the box and returned it (while cursing Bill Gates). I should have done better research on Zune's total incompatibility with WMP software. I made the mistake of assuming Microsoft products would be compatible. Several members of my family have Creative Zens and are very satisfied, so I will try that next. Meanwhile, the old Toshiba is more satisfactory than the new Zune.
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