Negative Positive
Title: Not satisfied.
Review: Very dissapointed in this product. The handle for the coffee grounds holder broke off the very first time I used it. I called the Mr. Coffee manufacturer, but they did not have any replacements. I then had to return the Mr. Coffee ECM20 Steam Espresso Maker to Amazon, which cost more for shipment than was allowed by Amazon. They sent me a replacement, but I am not happy with this one either. It hasn't broken, but the knob to turn to go to: brew, off and steam is so stiff and tight that I cannot turn it sometimes. I do not want to return this one to incur more expense. I would like Mr. Coffee to send me an upgrade to replace this machine for all the troubles I've had.Sincerely,Kathleen Casper
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