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Title: Some apparent defects and poor support
Review: I had an issue with the error checker finding copy number problems when none existed. Online support told me to delete the forms and re-enter, which did not solve the problem. They kept cutting and pasting some verbiage that had nothing to do with my problem, insisting I try that. In the end I gave up after three separate sessions and ignored the warning. Online support resources were very thin, The online chat seemed good at first but could not go past standard cut and paste responses.Also, the interview was hard to re-enter after exiting to forms sometimes. Plus going back in the interview often jumped to the beginning of the section instead of one page back.
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