Negative Positive
Title: Product good, company terrible!
Review: I originally wrote a review on this product that was not bad. The wrong product was sent to me by the company but once I contacted them, they were very quick to email me a postage paid return sheet to attach to the envelope & they promptly sent the right item which was still received in time for Christmas. About a week after my review was posted, a man contacted me telling me he was the owner of the company & he asked that I remove the review even though it was not bad, it was not a 5 star review & they are a small company that relies on reviews to make sales. Well, in exchange for removing it, he said that I would get a 20% refund to my card. I agreed & removed the review that same day. HE LIED. I NEVER RECEIVED A REFUND. My review now is even worse than the 3 star I originally gave it. Sir, if you read this, do NOT bother to contact me again. I will NOT remove this review & I hope you lose customers based on the fact that you are NOT REPUTABLE!
Is the review positive or negative? 