Negative Positive
Title: Are they still making it?
Review: I purchased this model for my mother in 2009. She passed away last year and I have it now. When I first used it, I felt ashamed I let my 84 year old mother use it. I had all the problems with leaking, small reservoir, etc., already addressed in other reviews. But no one mentioned the fact that the cup measurement on the carafe does not agree with those on the reservoir. I use a pitcher to fill due to the small space allowed for water. If one fills to the 10 cup line, the carafe is filled to the rim. I burned my hand badly enough to raise blisters. I wish I could give it a negative star rating.UPATE: I also contacted West Bend. They assured me they have discontinued this model, and offered to send me a replacement. I declined, since I did not get a "warm and fuzzy" on reading reviews of other models.
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