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Title: Unreliable product and unresponsive customer service
Review: After less than one week of use, I am forced to return this product due to its inability to maintain a reliable network connection. In 5 days, I have had to cycle power on this unit, on average, more than once per day after it locks up. The Web UI fails to respond to connection requests, it loses the ability to communicate with the internet and the only solution is to cycle power. I have tried to work with NetGear technical support, but their suggestions (e.g., lower MTU) have been useless and their responses quite tardy. If you are looking for a firewall/VPN unit, I suggest you pass on this particular product.
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