Negative Positive
Title: Challenging Product but WONDERFUL CUSTOMER SERVICE
Review: I ordered the USB 8 inch Digital Photo Frame, it arrived very quickly along with instructions. Being an older grandmother and not part of the cyber generation I tried and tried to get it to work. With no luck and little hair left I went on line to the companys web sight and got there phone number for Tech support.I have to say in all honesty they tried long and hard to help me, we made many calls back and forth still no luck getting a photo onto the frame.I am so pleased with the customer service I can't tell you. In the end they shipped me an upgraded model, which is also sold on Amazon, at no charge and took the first one back. The new model is a dream. I just plugged it in and copied and pasted the photos to the image in my C drive and presto there was the working photo frame.So even though I found the first to hard for me It was the companys stand for customer service that I respect. They really stood behind the product.
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