Negative Positive
Title: Poor quality and worse service
Review: This oven is such a good idea. However, Franklin Chef just didn't get it right. The oven won't hold a correct temperature. The fan sounds like a 747 taking off. Even worse, is their customer serivce. They have an automated attendant that replies "due to a large number of calls, we'll call you back". No return calls. This is customer service at its worst!!! I'll keep looking for a reliable convection oven. Meantime, this one goes back.
Is the review positive or negative? 