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Title: Wrong Hat
Review: I love the "Franchise" fitted hats. They are actually the only type of hat that I wear. I love the fit and low profile. This review is not about the hat because I never received the right hat. I ordered this hat as a recent Gonzaga Masters student. However instead of the Medium Gonzaga Hat that I ordered I received an XL Atlanta Braves Cooperstown Classic Franchise hat. I processed a return and waited patiently for the correct hat to arrive. I just received the reship to day and again it was an XL Atlanta Braves Cooperstown Classic Franchise hat. I'm tired of the hassle. I must say that I am usually very pleased with Amazon but this experience has been horrible. I called Customer Service and very little empathy or concern was displayed. I hope that this is not a sign of things to come from my favorite online retailer.
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