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Title: Worthless without an index
Review: A reference book without an index is like a car without a steering wheel: all the other parts can be there and in working order, but you just can't make it take you where you want to go.I bought this book because it purported to discuss the application of parliamentary procedures to e-mail and electronic discourse. Without an index, the only way to find that information is to read the book from cover to cover. Not a useful option.
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