Negative Positive
Title: Great Equipment but don't try to call the company!
Review: Just received my Delta 22-580 yesterday. WOW! it works very well, spent some time last night just playing with it. I'm quite impressed!Now for the bad news: when I received it the tape in the scale was broken. So tried to call the customer suport to get a new one (it's easy to replace), no one to answer, "busy helping others" and voice mail full, tried to call for parts same and voice mail full. Tried to call again today numerous times, same thing and voice mail full. What's the point of having a call in number if they never answer and you can't leave a message.The product is great, I rate it a 5+, however as far as their support/help/contacting the company? I rate that a -2. It appears FAX is the only way to contact them... and hope they respond. Not a great way to suport customers after the sale.
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