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Title: Ordered a new SteamVac but received a USED one.
Review: I was really excited to get this SteamVac after reading all the reviews on Amazon. When the product arrived, I could tell the box had been opened and retaped. I opened the box and sure enough, the SteamVac was dirty and the cleaner heads were full of hair. Needless to say, it went right back and I borrowed my mom's Bissel. Worked great and I didn't need to purchase, so maybe it was a blessing in disguise.
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