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Title: solid all around
Review: I recently purchased the Zen Sleek and find it to be everything I expected. It is claimed to have 20 GB although it is closer to 18.6 GB. I use Windows Media Player to download all of my music onto the player. It is very simple, every time you plug the player into your computer and open Media Player, it automatically updates any new songs or changes you have made. This feature is by far the biggest plus for this player. The software however is not as user friendly as I had hoped. This is the reason I am giving the Zen Sleek only 4 stars. Creating playlists is not as easy as it could be, fortunately you can create playlists with Windows Media Player. Overall a very good product and excellent customer service from Amazon.com.
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