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Title: Very practical, useful and complete book!
Review: This book is quite practical. I have been looking through different books on negotiation and this one seems very complete and not focus one specific tactic to negotiate.It makes you aware of the different tactics used in negotiation and how to counter-attack them. Some books only focus on attack. The examples are quite easy to understand and are based on daily life negotiation (car, house and so on...). To that you have some useful exercices that you can practice by yourself or with a partner. Recommended!
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