Negative Positive
Title: WD Customer Service Is Aweful!
Review: Proprietary software is unreliable, and useless more often than not.Unit stopped turning on, product under warranty, WD customer service only willing to send out power supplies that do not solve the problem. WD not willing to send new enclosure or to recover lost data. They reccommend an "authorized" data recovery center that is charging $300-$400 for data recovery.I can buy a $50 enclosure and recover the data myself.This is the last WD product I will buy. Save yourself the hassle!
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