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Title: FANTASTIC product support
Review: I picked one of these up for free on the side of the road. It was missing pieces and broken. After piecing it back together, I found it had a leak in the out tube. Getting parts could not have been easier. Their website is simple to navigate, and ordering is easy. I placed my order on a weekend, and had my part delivered via FedEx to my door in 3 days. For EIGHT BUCKS, shipping included! They included all parts that I needed, and even clear, articulated ENGLISH instructions. They even gave me a complete in-tube/out-tube assembly, and a tiny little packet of silicone lubricant to help renew my seal. I couldn't be happier. When it's time to replace my hose reel, I will be buying another Suncast product. Thanks!
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