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Title: Yada yada yada
Review: As an engineer who has been in the midst of the tech-boom/bust, perhaps I'm a little over-informed for this book (but I really don't think so).Aside from obtaining a few interviews from some techie higher-ups, I really don't see where Friedman adds much insight. He makes some very dated and very trite observations (do you know that Burger King saves 5% by using call centers for their drive thru customers?) and is overjoyed in doing so - so overjoyed, in fact, that he is often repetitive.
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