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Title: Don't hate the product. Hate I have to return an item that almost catches fire instead of just replacement
Review: I have 6 of these products in my home. They work great. They do have limitations. As for anything, you can get a bad product. Which one was and would have started a fire.Not to upset just wanted a replacement for no hassle to me. Of course not I have to return the damaged one which I discarded instead of having a new one sent out.We need better customer service when these things happen.
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