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Title: Pictured Filter is not the one I received!
Review: Like some customers before me I had problems with this item. In fact, I called customer service (BEFORE I ordered the item) to make sure that the item pictured would be the item I received. Alas, it was not--the kind of filter really does matter. So I called again and was told that the matter would be looked into--here's hoping someone does their job and keeps their promise!
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