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Title: Lousy Customer Service Sours O.K. Machine
Review: Out of the box, this piece of junk spent almost two hours "initializing," which seemed a BIT excessive give the literature provided, but I could easily have spent even LONGER on hold with HP's customer service line, which isn't even a toll free number! Hopefully if you buy this device it'll work right out of the box for you, otherwise you're screwed.
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