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Title: First things first - terminal performance objectives, audience analysis
Review: ....This book can be very helpful if you've done your homework about the performance needs and the audience first.IF YOU<li>Identify what specific on the job performance needs exist for the audience; and whether and how to address those needs through a training session, and</li><li>Identify the characteristics of the audience so you know what appeals to them in a training session,</li>THENSelect games from this book if they are appropriate to the terminal (on the job) performance objectives and audience analysis.This book won't do that for you.Nor tell you how.Nor even tell you whether.pvitkus@wizdom.com
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