Negative Positive
Title: Disappointing Customer Service
Review: I purchased a Performax 16-32 from Amazon and now need a part. I called the telephone number in the manual and reached WMH Tool Group. The circuit breaker that protects the drum motor is bad on my tool. I was told by WMH Tool Group that the circuit breaker was not available by itself and that I would have to buy a new motor at a cost of approximately 1/3 the purchase price of the tool. I have tried to find the circuit breaker on-line from the manufacturer in Taiwan but I have not been successful. It is much easier to replace the circuit breaker than the whole motor and a fraction of the cost. I think it is inexcusable that the circuit breaker is not available and I would never buy another JET Tool.
Is the review positive or negative? 