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Title: A terrible product and technical support
Review: I will put 0 star if I can.I used turbotax for two years and pretty satisfied. This year's product really [stinks]. The one-click thing never works for me.I talked with their customer support online(it seems a cool feature though), guess what? He told me I must get rid of my router since it may cause the problem(eeh!), and told me I have to follow the instruction. I still don't know what's their instruction and if there is, it doesn't make any sense and seems like a joke to me. I traced the network packets by myself, the problem is their server having problems(maybe recognize the client strings). Their customer supports know nothing.I would have checked the reviews here first before I purchase it. Next year turbotax will be the last thing I want to buy.
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