Negative Positive
Title: nice features, doesn't work, sucky customer service
Review: The features looked great on this, and the price is obviously right. So I bought it, but it didn't work out of the box (depth adjustment on the fixed base was frozen up and wouldn't work). I called Skil and the only options they offered me were (1) to deal with the store where I bought it or (2) to send in the base (at my cost) to their regional service center for them to repair it.Now, I don't know about you, but I expect manufacturers of power tools (particularly Bosch, which owns Skil) to stand behind their products, and this doesn't qualify! After just paying to buy a brand new router, I'm sure not going to shell out even more bucks to get it repaired! Now I'll see if the store where I bought it can help me out...I may give the Skil one more shot, but I hope I don't end up with another dud.
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