Negative Positive
Title: Bad Customer Service/warranty
Review: We bought the Singing machine for Christmas 2007. The kids loved it until 4 months later when it stopped playing the CD's. NOTE: THE WARRANTY IS ONLY FOR 3 MONTHS!!!!! That alone should have been a warning to me. Anyway, I contacted the company to see if they would provide some good customer service and repair it anyway and they said it would cost $45 to send it in plus shipping cost. In other words almost as much as a new one. As much as the kids loved it, I will not buy another one because I feel it is a poorly made machine. Beware!Anything with only a 3 month warranty should be a big red flag for the consumer! Purchase at your own risk.P.S. My kids are very easy on their toys and most look as new after a year of playing with them. There was no damage to the machine.
Is the review positive or negative? 