Negative Positive
Title: Customer Service non existant.
Review: The product might have been okay if I could have used it. The Lance was missing from the shipment. The included material had their customer service web address. Also a general information site. I tried to contactthe service site about 8-10 times. Each e-mail was returned a day or two later saying delivery time was too old. This means either their mail box was full or more likely turned off. I contacted the general site and received generated e-mail which gave me a job number with a statement I would be contacted with in 1-2 business days. I requested help about 3-4 times, each with the same results and was never contacted. I was eventually forced to return the merchandise because of this. There was no phone number available on either site, which pretty much says leave us alone. I would never buy any product that was manufactured by this company.
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