Negative Positive
Title: Service the way it should be!
Review: I too had problems with the cartrige sticking to the right. I logged on to HP's website and had a chat session with a customer service technician. I have a new 6211 printer on the way. I know nothing about the 6211 other than it is new and it cost me nothing. I have had this printer for years which is what makes it so impressive that they are owningup to their problem and replacing it.Untill I had this problem, I liked the printer very much. buying aftermarket cartridges on ebay was much more economical than getting the HP cartridges, and I noticed no difference in performance.
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