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Title: worst customer service - they don't stand behind their product
Review: We bought a Panasonic microwave 1250W with inverter feature. After 4 years, the magnetron tube died. The tube was under warranty, but Panasonic said they would charge $87 for labor. Guess what the game is? dissuade the customer from proceeding further because labor is not covered. I complained to the NJ Attorney General's office but the Panasonic head office would not budge. I paid up to get it repaired. Now 6 months later, the turntable rotates whenever the door is opened, even when the microwave is not started. I called Sullivan at Panasonic but nobody returned my call.Unfortunately, only Sharp makes microwaves other than Panasonic. Be prepared for very poor customer service.
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