Negative Positive
Title: "Frustrating" does not begin to express my feelings!
Review: I have now spent more than 10 hours downloading software patches, deleting programs, adding programs, & rebooting -- all to no avail. Not 1 scan has completed successfully. My system is a well maintained Dell Dimension running Windows XP-Home with 512 meg main memory and a 100 gb hard drive that is less than 25% full. I run Norton Systems Works, Corel Paint Shop Pro X and Roxio Easy Media Creator Suite 8 software without problems. I installed a HP Photosmart 8250 printer in Mar. 2006 that has performed and continues to perform well & problem free.HP customer support for the scanner promptly replies to my email and provides suggested solutions. However at this point, even if they eventually supply a solution that works, it will not make up for the veritable torture inflicted.I find it incredible that HP offers its scanner products with such poorly functioning included software. I doubt I will ever purchase an HP computer related product again!
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