Negative Positive
Title: The filters are expensive!
Review: The machine works great but after three weeks we started smelling something that smelled like a wet dog. The filter was dark yellow and the customer service agent told us that this is mineral buildup from our water. He said that we "unfortunately have to change the filter every month" and that there is no way to clean the filter. These filters are $25 each! He apologized for the expense but said that there is no way around this. We had no idea that this was going to be an ongoing expense like this when we bought this model. I suggested that he put this information on the box so that a person buying this model will understand the ongoing expense associated with using it. It does keep our whole house at a good humidity and its relatively quiet. We really like it otherwise, just a bit sticker-shocked at the fact that we have to stock up on these expensive filters.
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