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Title: Update Beautiful design BUT beware!
Review: Final update: The vendor made a prompt refund.This is a beautifully designed product BUT it is clearly designed for European size paper towels. It does not fit the U.S. size paper towels. I have been trying to return the product without much success. I made my third call today and was promised (as previously) to be contacted soon. Stay tuned.Update: After my 5th call I finally got satisfaction and profuse apologies. The customer service people were very polite. I do not fault them but rather the system they are working with. The customer service representative cannot issue an RMA but needs to contact the office. After a number of calls I finally got an instant call back from the office.The item would have received 5 stars if it worked with U.S. standard size paper towel rolls.
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