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Title: I too wanted to like it.
Review: I received the Zune for a gift. I was very excited, the Zune has a larger screen, it is thicker and more durable than the ipod and it has the radio tuner. After spending 2 days trying to download the software and many many phone calls to their technical support (which by the way is less than helpful) I decided to return it and get the 30gb ipod that was set up in less than 1/2 an hour. I love my ipod however I wish that the Zune was a lot easier to use and transfer my Grey's Anatomy episodes on. Tech support told me that it really is developed for mainly music right now and eventually in the future their marketplace will offer movies and tv shows. Unfortunately by the time that happens there will probably be a newer version of the Zune and this one would be absolete.
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