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Title: Bitten twice
Review: To be succinct:1. Gave the product two chances.2. Product failed in less than two years both times3. Hose "Guide" didn't work on either. Removed them4. Attachment to brick wall couldn't be tightened in place--no access. As result, was loose and would come off wall on upstroke of retrieval.5. Connection of retriever wheel to reel failed making retrieval a manual task.6. Lessen finally learned. Ordered aluminum reel. We'll see.7. "No Stars" wasn't an option or I would have chosen that one.
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