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Title: Great Customer service!
Review: I bought these earphones when they were highly recommended by a friend. However, 4 months in, the right earphone stopped working. I contacted the company since it was still under warranty. They were extremely easy to deal with- just sent them an email and they sent me a replacement pair within a week.I was initially disappointed that the earphones stopped working because they worked so well- but the customer service is so easy to deal with that I'm going to stick with Jlabs in the future as well.I highly recommend this product (and even the company!)
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