Negative Positive
Title: terrible GPS and sub-par customer service
Review: I purchased a TomTom Go and have had problems with the touch screen ever since. It malfunctioned within 6 months of purchase and I had to send it in to be repaired, they said they were unable to repair it and sent me a brand new one. The new one began malfunctioning in exactly the same way within another 6 months. After the subsequent 6 months, I sent it back again for the same problem and they told me it was out of warranty and they no longer repair the TomTom Go but they would send me a newer model for an additional $300-400. Ridiculous, I have been trying to get some sort of satisfaction to no avail. I paid nearly $1000 for this unit when it came on the market and it never worked more than 6 months at a time. It would be best if this company went out of business in my opinion especially after reading the other reviews listed here. I am now having to "trash" my unit and buy a different, more reliable, brand.
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