Negative Positive
Title: lack of support, proprietary USB cable make this useless for me
Review: my fault for losing the USB cable, but Lubix does nothing to assist in finding a new one. the cable is NOT a standard USB as the small connector is proprietary. I have searched the manual, their website and generally on the internet, but cannot find support contact info, replacement part info or anything that would help me replace the cable.based on this I give the headset 1 star, though the sound wasn't bad while I could use them they are now garbage I must dispose of just because I cannot replace the cable.I would suggest to anyone purchasing online to check for support information PRIOR to purchasing. If you cannot contact the manufacturer you may regret your purchase in the future.I'll be throwing these away now as I cannot charge them
Is the review positive or negative? 