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Title: Avoid this product
Review: I purchased this product and found that it doesn't work at all. My HP Pavillion 454n PC with Pentium IV and Windows XP would not "read" the device at all. The software froze my computer again and again. I followed all the instructions to the letter with no luck. I tried uninstalling and re-installing everything. There is no telephone support. The "help" menus are no help at all. I have wasted time (five hours)and money. I even found uninstalling the hardware a problem. The XP uninstall wizard indicated that the software was uninstalled, yet it remained. Inside the Pinnacle folder, there was an "ininstall" icon which connected to nothing. I finally used system-restore to get rid of it. They should be ashamed to sell this piece of junk. Avoid Pinnacle at all costs.
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