Negative Positive
Title: Beware this gate works well for only a couple of months
Review: I bought this gate in September of 2004. We use it to gate off our living room to keep our twins safely confined. In December, the turning lock system froze rendering the gate unable to open. We had to get the gate open, so my husband popped one side of the locking mechanism off. We contacted first years about the problem and asked them to send us a new locking mechanism. They wouldn't do this and instead wanted us to send the gate in for repair. This poses a problem as what do we do while the gate is in for repair/replacement? We have decided to leave the gate in its broken condition as we can open and close it now having popped off one of the knobs. It is not in a critical position like the top or bottom of the stairs so we will live with the problem but are not happy. I read another reviewer with the same problem. This gate works very well for a couple of months after that forget it.
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