Negative Positive
Title: Good Customer Service, Poor product...
Review: I'm giving 2 stars instead of 1 because their customer service (communication and such) have been very good.I purchased this bracelet a few months ago and (a few days ago) had the unfortunate experience as the previous reviewer. I was taking it off and it snapped in the middle. Once you could see the insides, it was obviously not pure Sterling Silver as the "materials" portion indicates. I will be returning this item for a new one (already gave my girl a matching one) and may not even wear it at all...*very disappointing*
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