Negative Positive
Title: Repeats, and Poor Customer service
Review: I have had the H2A for about a year and a half. I have replaced two entenas in this unit. It also has an issue that when I plug the unit into the Car kit the antenna jack in the back does not always fit properly. I emailed Kenwood and told them I have replaced two faulty antennas and asked them if there was anything they could do for me, and they wrote "If the unit is still under warranty you can send it back to us for warranty repair" It is an antenna! What are they going to do with it? When I called to cancel my subsription, I was on hold the first time for 15 minutes before giving up, writing and email only to be "invited to call customer assistance to discuss my account" and on hold the second time for over 25 minutes! Based on the shoty customer service, I would recommend that people avoid sirius! Good luck!
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