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Title: Do not buy wowwee products!
Review: Our Roboquad was purchased at the end of November 2009 for Christmas for our 10 year old son. It has never worked. This company has the worst customer service that I have ever dealt with. They have NEVER returned a phone call, and have no email address to contact them at. You have to fill out an on-line form, which takes days to get a response from. When you finally do get a response, they don't tell you how to respond back to them. Since you can't speak with them, they don't diagnose the problem you may be having very well. We waited 3 weeks for a new remote, only to find that didn't solve the problem. It is now Friday January 29, and I sit here waiting for a response from them to an online form filled out last week. I feel like getting a working product from them is a full time job. I am ready to return this toy. DO NOT BUY!
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