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Title: Works as promised + great customer service
Review: I purchased this product to refresh a 2-year-old Samsung plasma TV that had experienced some burn-in/ghosting issues. Ran the screen washers as recommended by others here (i.e., several hours) and the screen was clear as new again. Used the video calibration tools on the plasma TV and a new lcd unit and was able to fine tune both pictures. Had a few questions so I contacted the company directly and received very helpful responses almost immediately (including one over the weekend!). Would recommend this product without reservation.
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