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Title: UPS really sucks!!!
Review: I think Amazon just don't pay attention to the customers'feedbacks concerning shipping. I bought my Makita and it came with a big HOLE in the box, exposing the inside tubing and metal parts! I had to return the unit and had Amazon resend a new unit. What a hassle! It should be delivered via crate for better protection or dump UPS and find another more COMPETENT shipper.
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