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Title: Service after the sale?
Review: I purchased this shaver and was very satisfied with the shave and the self-cleaning feature. The problem arose when the self cleaning mechanism failed and I tried to get service! I mailed it off meticulously following instructions. It was returned some weeks later - not fixed!! I called a number of places and finally found someone from Gillete (which takes care of this product). The clerk told me that a replacement would be "on the way." If someone could help me find out the status of that mailing I would appreciate it. In sum, great product. Great brand -- unless it breaks. Buyer beware.
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