Negative Positive
Title: Prettiest faucet that doesn't work
Review: I bought this item in October 2010, but did not get it installed until late November - early December. Right out of the box it worked like a champ. Then the water flow started to diminish. I am on well water, but have a water softening unit. I have little to no mineral build up on any of my other faucets in the house. I went through all the troubleshooting tips in the manual. I have adequate water pressure to the faucet, but it just won't flow out of the head. I called Kohler's customer service and they were very helpful. They sent me an entire new head assembly at no charge. I replaced the head and it worked great. That was in late February. Here it is mid-April and the faucet has started acting up again. The water pressure coming out of the head is pitiful at best. Since I cannot return it to Amazon, I will try to get my money back through Kohler. This is an extremely pricey item for it to work so poorly. Oh well... lesson learned.
Is the review positive or negative? 