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Title: Zero "customer support"
Review: I received a free copy of this software with my Fujitsu ScanSnap (a great product, BTW). The Cardiris software wouldn't activate. After 10+ emails and webform posts, no response. Some months later I purchased a business card reader and...you guessed it...another copy of Iris' software that, yup, didn't work.I am a very skilled computer user, and have interacted with numerous customer service departments over the past 30 years. Most are not very helpful, but these guys are the WORST. They appear to have absolute contempt for anyone stupid enough to have purchased, or otherwise gotten stuck with, any of their software products.My advice: avoid all of their products.
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