Negative Positive
Title: Hoover steamvac
Review: Had the steamer for 3 weeks and loved it until it quit vaccuuming. The suction quit working. I threw out the box when received, and with no contact info, it was way too much of a hassle to try to exchange. Exchanging faulty items makes more sense to receive replacement first, then send faulty item back in box received.
Is the review positive or negative? 