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Title: Defective DVDs of Upstairs Downstairs
Review: My husband got this for me for Christmas (on Nov. 30), so of course I didn't open it before Christmas. Then after Christmas it was a busy time and we didn't actually open it and try to view it until weeks later, when we found we had a BIG problem. We had no picture at all on the first disk -- just talking! (Maybe this is why it was on sale?) We've been meaning to try out the other disks to see if they also are defective, but since we've learned Amazon will NOT let us return it, there's no rush to do this. BIG disadvantage of using Amazon. I think we'll go back to brick and mortar businesses, where you can go in and talk to someone and they'll help you out if the product is defective.
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