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Title: Bad product, bad customer service
Review: Received the 556 as gift in early April. Stopped working after a week of use in spite of proper cleaning and care. Customer service offered free replacement. Was told 556 and 557 are no longer manufactured because of many problems. Also offered upgrade to the 560 for only $30 if I return the broken one. Opted for upgrade. Changed mind and called back a few days later. Told that now I would have to return broken one regardless. Whatever. Don't want either one.
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