Negative Positive
Title: First printer I've ever had that broke
Review: As with others, I bought the 3820 after Consumer Reports rated it a "Best Buy." Worked fine for about 1.5 years, now it is down with a "carriage stall." Repair flat rate is about the cost of a new printer. Since I have several ink cartridges left over, I was looking around to see if there was another one for sale. Unfortunately (or fortunately, I guess) I ran across these mediocre reviews. Now I guess I'll buy something else.This is my first disapointment with HP products, I certainly feel a broken and unrepairable printer after just a year and a half is unacceptable.Other than the fact that it was noisy and slow, for the price, text printing was very good and color printing was good. Oh, yeah, my back door broke off too. Clear shipping tape fixes that.HP tech support and chat was very good walking me through the troubleshooting. Unfortunately, this was a fatal problem.
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