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Title: Not like they used to be
Review: I've used a Hoover vac for over 45 years. But like so many "new" models, Hoover really missed the boat on this one. It literally eats the belts - and they are not that easy to replace. I was told to take it to an "authorized service" place. The closest one to me was 60 miles away; but I went there. This "authorized" person told me to junk it and buy another brand!! But since it was still in warranty (plus I was stupid enough to buy the extended warranty which the "authorized" person said would not be honored), I kept it. Amazon would not replace it or refund my money--over 30 days since purchase. Hoover would not replace it or refund my money because they said Amazon should take care of this. Since Hoover manufactured this failure-of-a-vac, I went after them. It took months and a lot of screaming and yelling, but Hoover finally refunded my money.
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