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Title: No tune with Zune
Review: I purchased a pink Zune for my daughter. She was very excited the day it arrived and immediately unpackaged it and started to install the software. Three days and two support calls later, the Zune software was loaded. I had to disconnect my computer from the internet to successfully load the software. The Zune 1.3 Firmware was never able to load. Very challenging. We eventually got the Zune working and loaded about 1300 tunes from her library. That was easy. The device worked for about a day after, when the display went black and would not restart. Another call to Zune support and after 15 minutes of trying to figure out what was wrong, I came to the conclusion that there were too many issues with the product and decide to return it for a refund. I would not recommend this product.
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