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Title: I have had bad luck
Review: I have had 2 Hoover Carpet cleaners in the past 2 years. The first one I bought at Home Depot and after just a few uses, it broke. I called the Hoover company and they suggested I take it to a certified repair shop in my area. I did take the unit to the repair shop, they fixed it but charged me anyway, even though it was still under warranty. So I called Hoover back and they refunded the repair costs. I used it again a month or so later and it broke again. They would not honor the warranty since I had already had it repaired once. So we went back to Home Depot and bought another one. Same model. I have had this new one for about 9 months. Today I had to use it to do a little spot cleaning on a carpet, and all of a sudden black oily liquid started surging into the dirty water container. I called Hoover and they said go take it to a repair shop but we would be responsible for the repair costs. So, needless to say, I will not buy another Hoover Carpet cleaner.
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