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Title: Software is buggy, not supported by Sandisk
Review: I have had continued problems with this device. When it works, I like it. However, the software that comes loaded on it is not made by Sandisk--it's a French company called Dmailer with no direct support line--you have to email them. Sandisk tried to refer me to a site to buy software when the device screwed up and refused to read my password. This has happened twice now--each time has created problems that resulted in having to reformat the device, thus losing all my documents. I would not recommend this drive--the software is nice when it works but it is too buggy and the support is awful.
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