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Title: Shoddy Customer Service
Review: I can't review this product fully because it was missing parts when it arrived. So I have not been able to fully assemble the unit. I called Valley's customer service department and the person on the phone seemed sure that all the parts were there and that I just didn't know what I was talking about. After going back and forth for fifteen minutes he finally agreed that a part was missing and took down my information. It has been one month to the day that I placed the order and I still have not received the part. I've made numerous attempts to call them by phone and I get voicemail every time. I also sent an email that has not been answered either.
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