Negative Positive
Title: Unreliable Product, Slow Tech Support
Review: I used a 512KB Cruzer Titanium for 2 years with no problems, but it got full, so I purchased a 1GB Cruzer Titanium in February 2006. It would not install on my Windows XP Pro (SP2) machine. The FAQ area of the Sandisk web site did not help. I sent a message to Sandisk Tech Support. After 1 week they sent me a reply, asking me to try several things. None of those ideas worked, so I asked for more help. One week later, I got another reply with some more ideas, none of which worked. I eventually figured out by myself that a network drive was interfering with the 1GB Cruzer installation (an apparent Microsoft Windows XP problem). Thus after 2 weeks of hassle I finally started using my 1GB Cruzer Titanium. It worked great for 1 day, then died. Memory products are supposed to be ultra-reliable, and this one is not. I hope they solve their obvious manufacturing problem here.
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