Negative Positive
Title: product could be OK, but the service needs to be improved
Review: I've made a decision to purchase this mouthpiece here after checking the sound, a shape, and the price at the local store.Of course the price is better than a local store.But when I received the mouthpiece, the condition of gold plating on the ligature had a little bit scratch, and the sound was not the same what I experienced at the local store.The seller asked me to charge the shipping charge of the return the item when I asked RMA.After calculating the shipping charge I didn't returned it to prevent an expected much loss..Still i don't understand why I need to pay the shipping charge of the product which had a defect..
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