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Title: Needs more current examples
Review: I had to buy this book for a course at AMU. This book was written in 1986. While there are principles that can be learned from books written pre 9/11, books written before 2001 about topics such as "Crisis Management" better have a lot of good material to justify being picked over a book that contains the lessons learned post 9/11. This book has good principles, but needs to be updated with post 9/11 examples/case studies. How am I supposed to take it seriously when it talks about Telex being used more frequently than e-mail? In it's time it was probably an awesome text. Now it's 26 years old.
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