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Title: Still one of the best
Review: Six years after this book was published, its ideas seem as fresh as ever. I have spent a number of years in business making changes in my company or helping others, and it is difficult to argue with anything substantial in this book. It is too bad reengineering is now the faddish target of the naysayers. I have to admit that a lot of "guru" advice turns out to be wrong-headed, but you have to dig a lot of dirt to find a diamond, and this is one. People just want to label this as down-sizing. Hey, most companies that need to have their processes reengineered are over-staffed. At least this way, if reductions are necessary, there is rhyme and reason to where they occur. It isn't just another across-the-board slash that cuts meat as well as fat, and gives the remaining employees no additional support systems. And down-sizing misses the point. Even if companies are staffed properly, they need to focus on and organize around core processes to continue to be viable.
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