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Title: No Customer Service
Review: We have a quad zone Klimaire. Only one of the four indoor units has ever worked properly. There is virtually NO customer support for this product. When you do reach "customer service" you are connected with an engineer who speaks VERY poor english and does not understand english much better. We have had this unit for 6 months and have not been able to get customer service to help us. We tell them the problem, they repeat their previous instructions (which did NOTHING to fix units). We are considering giving up recouping our $3,700 and ordering a Mitsubishi (we understand they actually have customer service). The one (out of four) indoor units we have works great, and if the other three worked like the one, we could give Klimaire a glowing review.
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