Negative Positive
Title: Product is good, the customer service at amazon is lousy!!
Review: I bought autocad lt 2005 from amazon.com. It arrived when it was supposed to. I downloaded the rebate form from amazon.com and upon reading it, it said that the invoice must have the serial number on it. My invoice from amazon has everything except the serial number on it.After 3 e-mail attempts to amazon to get an invoice with the serial number on it, I have given up. The response on all 3 was the rebate is between you and autocad, contact autocad. I contacted autocad and they said they can't accept an invoice with out the serial number. So, if you think you are going to get a rebate after you buy from amazon, think again. There is no telephone number listed on the website, so you can't actually talk to anyone, All you can do is exchange e-mails with someone in a foreign country who doesn't understand much english.If I had it to do over again, I would buy this from another retailer.
Is the review positive or negative? 