Negative Positive
Title: have to return mine
Review: I requested this stand mixer as a Christmas Gift in Dec. 2006. They were back-ordered, so I didn't receive it until around February 2007. I have used it a total of 4 times. The first time, no prob. The second time, the motor was either off or on high. That's it: two speeds. I couldn't adjust the speed with the knob, no matter how hard I tried. I tried to call Customer Service, but they're conveniently closed on Saturdays, when most working women use their mixers. So, I put it away and forgot to call Customer Service again. I got it out again about a month later, and thought I'd give it one more shot. Tada! It amazingly worked! "It fixed itself!" I thought. Well, I got it out again today, and the motor or transmission or whatever is acting up again. So I've made myself a note to call Customer Service next week. Hopefully it can be fixed easily, because it looks really nice and I really want to be able to use it!!!
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