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Title: Great When It Worked
Review: I purchased this product in October 2008 and can count on my hands the number of times that I have used it. When I did have such an occasion, it ran great--blended and crushed the ice impressively. Then I plugged it in last week and the motor was as dead as a door nail. The lighted buttons worked, but no motor. I contacted Breville Customer Service and was advised the since the warranty had expired, I would have to ship it to the one and only authorized repair facility in Illinois. In addition to the shipping (to and from) costs, I would have to pay a $10 processing fee. If it was the motor, it could cost around $150 (per the people at the repair store)..which would make it the most expensive small appliance I have owned. I have not sent it yet, I will be searching the internet for a replacement, which will not be a Breville.
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