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Title: ...Try getting a replacement battery...
Review: Don't buy this product! As noted in other reviews, I have been waiting 4 months for two battery packs. At first, I was so happy with it I bought one for my Mom. A few weeks later, they started getting noisy & weak. In less than 6 months the battery packs on both of our machines wouldn't charge more than about 20%. I too ordered replacement packs from the company OVER 4 months ago... still waiting. Can I give it less than one star?
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