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Title: Product never worked - and customer service STINKS!
Review: I received the fryer, and immediately invited friends over for a "fry fest". The oil heated up, I placed food in and within 20 minutes, the oil was no longer hot. The control panel was lit, but the oil did not maintain the temperature and did not heat up. RUINED FOOD!! So instead of returning it, I called Euro Pro - they promised to send me a new control panel immediately. 8 weeks later I received it. The control panel was not the same one that was originally in the fryer, and the magnetic break away cord did not fit on the "new" unit sent. So I called back, and was promised the new cord would be shipped within 48 hours. I still do not have the cord (it is STILL on its way - 2 1/2 weeks later). The woman at Euro Pro was very rude to me, and refused to refund my money if I were to return it. DO NOT WASTE YOUR MONEY!! I HAVE BEEN WAITING 3 MONTHS FOR THIS FRYER TO BE USED!
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