Negative Positive
Title: Works great, until it's time to change the filter
Review: I loved this system until it was time to change the filter. The indicator light never reset, even after attempting the manual reset procedure several times. A call to customer service got me a brand new system without asking for it, which makes me wonder how many other people had the same problem. Fabulous, until again, it was time to change the filter. Same problem with the new unit. They've offered to replace it again, but this time, I have to send my unit to them before they'll send the new, leaving me without my filtered water until the new one arrives. I think I will give the PUR system a whirl this time.
Is the review positive or negative? 