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Title: Don't buy this lamp!
Review: This lamp was purchased as a gift for my son-in-law. It was received in a box that was damaged. The arms were broken and not usable. We have been working with this company since the end of December, and they are terrible to deal with-don't answer their telephone, slow to respons.... We asked for a refund and they sent us a replacement set of arms. When we assembled the lamp, it was a foot higher than described in Amazon (actually was 96"). Does not fit in any room of our house. Amazon was just about as useless in trying to resolve this issue. After 7 calls to Amazon and a claim with Amazon, we are still trying to return this item and get a refund. Terrible experience!
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