Negative Positive
Title: Never worked and Customer Service is substandard
Review: I purchased this air conditioner less than a year ago. The first unit had to be taken back to the store as it would never come on. The second unit I brought home as soon as you attempted to turn the unit on, the knobs cracked on the side. The unit would never get cold, just cool. I called customer service and it took them three months just to get me new knobs and the knobs they sent didn't fit this unit. Told them the unit doesn't work right and they told me that I could mail it in for repairs...well, what do I do for the three months it takes them to fix it? Really bad air conditioner, really bad service from the company. Don't recommend purchasing a product manufactured by this company.
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