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Title: Pain in the butt
Review: The "ARIEL" part of the book is a CD that is supposed to be included. We place the order expecting it to be with it, even though it was used. We received the book with no CD. Of course we were charged for the book and CD price, not just for the book. They even changed the order number and was invoiced at the book only price, but they still took the full amount out of my account. It was a big pain in the butt to return it and get a refund.
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