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Title: God help you (netgear won't)
Review: My experience with tech support has been the worst BY FAR in 20 years of computing. The 2 techs i dealt with were remarkably incompetent, responding after days at a time with irrelevant cut and paste instructions. i'm not even sure that a real human responded, it may have been a computer response gleening information from the text of my message.i finally paid a guy to solve the problem that could have been easily handled by a competent tech support person.I can't say how frustrating this has been. but i guess you get what you pay for in this world. the router is functioning now, no problems in 2 weeks. but now i am attepting to set up a vpn connection which hasnt worked... i am not even going to try and contact netgear. my relationship with netgear is OVER....i'll never buy one again. YOU HAVE BEEN WARNED!
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