Negative Positive
Title: Hoover should be ashamed
Review: Would like to use this product but it arrived missing the three nuts listed on the instructions. I called the 800 number and was electronically directed to call another number. I left a message as directed and received no response. (4 days ago). I sent an email (three days ago) and have received no reponse. Hoover's customer service makes me doubt my purchase was a good one.
Is the review positive or negative? 