Negative Positive
Title: Unreliable and Unfixable
Review: I have tried for the last 5 months to get Netgear to resolve a problem with the RP614 that I have but to no avail. The unit quits working randomly and requires power cycling it to get it to work again. Every response has been inane, either Netgear doesn't have a clue, doesn't know how to find the problem or simply doesn't care. And the problem has nothing to do with loads as it occurs with one computer on the network. I've also run every type of scan of my computer to be sure it is not a virus, etc and my computer is clean so the problem is with the router. I have a very simple system so the problem is not in the configuration. Now Netgear will not even respond to my support request email, they now required me to register and log the case in as new! I strongly suggest going with LinkSys and that is what I am switching to. This has to be one of the worst customer service experiences I've had.
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