Negative Positive
Title: If you want service manual to fix your self, do not buy this or Hoover
Review: I have a similar model to this, Wind Tunnel with bag, and have had it for about 5 years. During the 5 years, the cable and actuator arms for propel broke 2 times. I wanted to fix myself, so I contacted Hoover to get the service manual or technical manual. They said it is not available at all to the public. The only way to fix this then is to spend a lot of time to figure out yourself, or to leave it at the authorized service center, which will cost some money.For most companies, I could get the service manuals for simple gadget or appliance for free most of the time by email attachment or for a small fee.Next time, I will think twice buying Hoover product unless they change this policy.
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