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Title: Horrible waste of money!
Review: I purchased this because I had read some good reviews. My experience was horrible. We received it, put it together, and it NEVER ONCE worked. Customer service was very quick to respond with trouble-shooting tips, but none of them worked. Now we have to ship it back at our expense - and it is costing me an arm and a leg to ship back. Basically I spent a fortune to have something NEVER work! I would have been better off never purchasing this in the first place. The company should pay for return shipping if the item never worked. It's not like my cats ruined it - they never even got a chance to try it out. WASTE OF MONEY!
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