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Title: Fills a Huge Void!
Review: This book is an exceptionally user-friendly and comprehensive guide to the universe of home services that a New York City dweller needs to survive. So often, one has a service need but simply cannot go beyond one or two unqualified word of mouth recommendations to select an appropriate provider. And even when one gets a recommendation, a feature of the service may be left out - the recommender may not, for example, want to disclose how much he or she paid. To have a book like The Franklin Report, which rates all relevant aspects of a provider and which furnishes specific statements about a particular job, is invaluable. I can't recommend it more highly.
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