Negative Positive
Title: Very Disappointed
Review: I bought the Floor Mate because 95% of the flooring in my house is hard surface. It has been a great disappointment to me because it is so hard to use and doesn't do a very good job. I cannot use it on the hardwood floors because I am afraid water might get down under them (they are very old - about 150 years old - but have been refinished recently.) I have a cat so have to stop and empty the recovery tank every few minutes because the cat hair clogs the filter. It doesn't mop well and doesn't suck up the water well at all. I find the recovery tank very difficult to get off and put back on. All in all, it is a very poorly designed appliance. I wish I could take it back where I bought it, but I have had it for six to eight months, even though I have only used it three times. I sent a letter of complaint to the Hoover Company but didn't receive an acknowledgement from them that the got (and read) my letter.
Is the review positive or negative? 