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Title: Extremely disappointing quality
Review: I bought this to replace a 10 year old TUMI that was still fully functional, but tired looking. Within 3 months, the cording was fraying and sticking out, the zipper pulls broke and came off and one zipper broke altogether. Hartmann apparently does not warranty this item, and informed me that the bag was constructed 'at an outsourced facility overseas' and they were unable to repair the physical problems. They did finally agree to fix the zipper pulls, after informing me that they were doing it as an ACCOMMODATION but I had to pay the shipping. To sum up, stay away, buy something else, don't waste your money on this overpriced piece of shoddy craftsmanship and take note of the begrudging customer service and absence of warranty.
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