Negative Positive
Title: Missing plastic cup - had to return this item
Review: The picture of the Shimano BB UN26 clearly shows the plastic threaded cup at one end. However, this was missing, so I am having to return this item. I would like to ask the seller if they can replace it with the complete product as advertised, however, Amazon only seems to have the option to return it or replace it. With no way (that is evident to me) to ask the seller for clarification, I am giving up and going elsewhere.I am not giving up on Amazon altogether, I feel that the part may have fallen out of the box before they packed it, as the internal packaging was flimsy/partly open. None of he other reviews that I read has this issue.I have emailed 2 other websites that I have found to be reliable for bike parts (loosescrews dot com and ebikestop dot com) and both have actual humans (!) that have replied the BB UN26 does indeed come with the plastic cup as pictured. So I shall buy from one of them, or from a local bike store.
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