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Title: Looks great, feels great, didn't work!
Review: Before you freak out over two stars, just know that I never actually got to use the Zune!Bought it new and followed directions for first start exactly. Let charge first but the device would not keep a charge! After a while it did get a full charge but the device shut off after 15 seconds and refused to turn back on. Customer support made me feel smart, but did not solve my issue whatsoever. If you get a Zune that works, awesome, but be wary. Manufacturer does not care if the new products they sell work or not.
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