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Title: Very Disappointed
Review: Got this as a Christmas gift. Wasted 6 hours trying to install software on my PC, finally got it to sort of work after reading several MS online articles, then had mp3s freeze during playback on the Zune. Other problems included errors syncing, softwware not recognizing Zune, playing audio or video was slow or unresponsive. Returning it ASAP. Looking into the Zen Vision W instead.
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