Negative Positive
Title: Another bad experience
Review: I purchased this VCR/DVD recorder for it's ability to dub family videos to DVD and to allow my children to watch old movies we have on tape. It began sporadically eating VHS tapes after 6 months of light use. When calling for warranty service (it has a decently long warranty, I will admit-1 year and 180 days P&L-much; better than many electronics which offer 90 days), it took over an hour on hold just to get the address of a repair center and a work order number. Seems like they may be sorry for offering that warranty now. Of course you will need to pay to ship your unit in for repair out of your own pocket, not to mention the inconvenience of the shipping and being without a unit you paid good money for. If you purchase it, I highly recommend you keep your receipt and original packaging handy!Sony isn't the Sony of old. My recent experience has been that their products just don't hold up like they used to. Caveat Emptor.
Is the review positive or negative? 