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Title: Buyer Beware
Review: I have had a terrible experience with this upscaling DVD player. The biggest problem is that it WILL NOT upscale to 1080P with my new Aquos LC-37D90U TV. When I encountered this problem, I was told by Helios tech support that it was a known problem with some HDMI connections, and would be addressed 'soon' via a firmware update. That was 60 days ago, and still no update. Recently, the player would not eject a disk. It was stuck in a 'open' loop, but would not open the tray. Again I contacted tech support, and they told me to force the tray open, or disassemble the unit (remove the cover) and go from there. I have sent countless emails for a warranty resolution, but am getting nowhere. I have now contacted my credit card company for a refund.While the picture quality at 1080i over HDMI is pretty good (the blacks are not very crisp), the build quality and lack of 1080P support makes this unit not worth the 'great price.' I absolutely WOULD NOT buy any product from Helios.
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