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Title: Poor quality/service
Review: I purchased two of these units. Both have defects. When I called Sportsman's Guide customer service I was treated rudely. They wanted to send me a return label (free shipping) but nothing to ship them in. I suggested sending me new units and billing them to me, then using the boxes to return them. The customer service person was agitated by this suggestion and said she would have to enter an entirely new order and did not have access to my credit card number. Really???!!! Did she think I did't? Anyway the quality of these units is sub-par as with the quality of their customer service.
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