Negative Positive
Title: no contact on attempted return
Review: The item came as ordered. I accidentally ordered the wrong one and tried to return it. I emailed the company to try to confirm where to return it to and some specifics, and it took three days for them to get back to me, and the email only stated "we received your email and will contact you as soon as possible. I never heard from them again. I emailed them once more and heard nothing. I ended up putting the item up for sale on another site and it sold and I ordered the correct cover somewhere else. Again, the product was the one advertised, and I ordered the wrong one, but the return service and contact with the company was very poor.
Is the review positive or negative? 