Negative Positive
Title: Good for the first year...then broke.
Review: I purchased two of these gates for the top and bottom of a long open staircase. The bottom one is still working but this AM the top one, as I turned the knob to get through, broke! The spring inside the sealed handle portion SPROING! Now the gate will lock but will not unlock, in fact, you can not even turn the knobs at all. Seems like this is a well-known issue so I will be interested to see what happens when I call First Years to ask about this. However, I am assuming I'll be heading out today to buy a new gate to replace it - but definitely NOT this one!FOLLOWUP - First Years is aware of this problem and upon calling them they had me read some numbers off the unit and sent me a whole new gate after having sent them them the knobs. Good customer service.
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