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Title: Horrible with no response from Brookstone
Review: This was the pits. We were so excited to fix a few of our kids DVD's they scratched. When it arrived we followed all the directions. We did 2 DVD's one of which will now no longer work at all. We've tried 3 DVD players and it just says error. We contacted Brookstone and have got 0 Response....Very misleading and lack of service for a retailer like them is frustrating. Although I've bought many a things there I won't go back and encourage anyone not to as I've never had an issue until now and they clearly don't care they sold a faulty product. Boo to this - total bummer as it is a great idea.
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