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Title: Unusable, poor service
Review: The mower arrived with its handle bent so much the mower could not be assembled. Amazon said it was not their problem, "take it up with Lawn-Boy", who said take it up with their local agent, who said take it up with UPS! Lawn Boy say they can't send us a new handle, we have to get it from their agent, who say they'll charge us for it. Lawn Boy say we'll be reimbursed for the charge if we write to them, but I have my doubts. Everybody says "thanks for the money, go away" and we have a lawn mower that won't work.
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