Negative Positive
Title: Buyer Beware
Review: I bought this steamer after carefully researching reviews by both Consumers Report and by other people who have purchased it. The one review that repeatedly came up regarding this steamer was: "the machine's suction stopped..." Well, I assumed that this was due to the buyer's inability to know how to use the machine as the reason.....NOT! This cleaner's suction stopped working 3 hours after I used it to clean my carpet. The suction just stopped!I'm not sure if this is a common problem or it needs to be in a recall status, however, I will say that when it was working, it did do a good job of cleaning my carpet and getting out embedded dirt. But, if I can only get a one time use out of it, what good is it to me? I'm on my way now to take it back to Home Depot! Will I get another one......the jury is still out on that decision!Do your research and still, don't think that the more you pay for one of these cleaners, the better it works. This one works but not for long!!
Is the review positive or negative? 