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Title: dissapointing experience with Amazon
Review: Greetings, This is my first dissapointing experience with Amazon. The product: Nine West Women's Rocha Pump, Dark Red Leather, 5.5 M US. Left shoe was perfect; however, the right one is completely damaged: it is shaded and the leather seems to be worn as if someone has already used it for months. The right shoe is in really bad shape and I can not accept it because I bought a "new" product (not an used one) of a well-known brand. I would like to know what are my options in this case. Currently, I am not in the United States. Nonetheless, I will stay in Miami from October 31 to November 9. Should I send you the address which I will stay at so you can send me a brand new product? Waiting for an answer and thanking you in advance for your cooperation.
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