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Title: No State Tax! (and Intuit customer support sucks big time).
Review: I bought this back in November (and paid full price for it) before the state tax was available. Deluxe has always allowed you one free state in the past so was assuming the same for this 'Deluxe'. I'm not sure the customer service people even know this since I've talked with them three times about trying to get my money back for the state download. Why not just create a new version rather than trying to confuse people with two 'Deluxe' versions -- one with Maximizer and one with free state.One hour wait to talk with an Intuit customer service rep on the phone! 30 minutes to 'chat' with someone online! 24 hour turn around for email but apparently all they did was sent me an email that asked whether the customer support response was any good (although I never received the customer support response). Turbotax product is good, however.
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