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Title: seems ok but delivery was horrible from Dream Soft Bedding
Review: Ordered this king size wool snug fleece mattress pad directly from Dream Soft because our mattress was too firm. The customer service is not great as their reps couldn't give me a straight answer as to when the pad was to arrive. Typical lazy women with the robotic script already written for them to read. The $388.00 pad arrived in 9 days from when the order was placed. I was never so disappointed. The product seems good so far. I'm worried about the "vertical channeling" that other folks reported. It sure was a lot of hard earned dollars and this better last. I should have ordered from Amazon instead. Avoid Dream Soft for direct purchases. Pathetic customer service with typical "Sleepy's" bedding criminal and lazy mentality.
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