Negative Positive
Title: Will make you pine for your old dot-matrix printer
Review: This is simply the most awful, cheaply-made and unreliable product I have bought in quite a while. It misfeeds, mangles pages, and jams constantly . . . and this is my second one! The first one was replaced by HP (whose tech support people ARE knowledgeable and friendly) after several calls, but with a refurbished model. ("But it's only a month old!" "Sorry, we're exchanging YOUR defective model with another one that someone ELSE had a problem with!") This model replaced a PhotoSmart P-1000 that had been pretty solid and reliable, but was water damaged and had to be replaced. This thing is a HUGE let-down.
Is the review positive or negative? 