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Title: D.O.A.
Review: How could a company with as much software experience as Microsoft make such a terrible user experience? The Zune as a device is OK. The Zune experience (music store, points, ridiculous wi-fi/DRM garbage, etc) is so, so bad it's almost unbelievable.Why not just copy Apples model exactly? Or better yet why not just buy an iPod?
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