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Title: Great at first, up doesn't hold up
Review: I purchased this ironing board about 1-1/2 years ago. Loved it at first,very nice, worked well, excellent board. But after a little over a year, it decides it doesn't want to say at the height I want. It starts collapsing down to a lower level, won't stay at a comfortable height. I called the company, it does have a 10 year guarantee. At first they said take it to a repair company, I had already looked for one, doesn't exist.When I questioned the quarantee, I was put on hold while the rep checked.When he came back, he told me there was no local place take it (I liveoutside Chicago), that it had to be mailed back! I could probably buy a new board for the price of packaging and mail. No solution for this problem in sight.
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