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Title: Unreliable
Review: I bought the factory-reconditioned version, the U6401-9RM, so thank goodness I didn't have quite so much money invested in this lumbering junkbox before I found out (just after the 6-month warranty) that it was one. All of the problems a previous review described-- eats belts, heavy, loud, clumsy-- plus the brush roller bogs down (this is what eats the belts). Useless! The worst part is that I bought this for my elderly mother so she could continue living independently. Made me look like a schmuck.Apparently there are good ones and bad ones, so buy locally from a reputable store that will gracefully accept returns. Or save yourself the aggravation and avoid this plastic pig.
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