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Title: Not a happy person
Review: Hello,I have returned this item in the hard bound version over three weeks ago. I also have contacted Cutomer Service and get an email in return stating that it is not the correct email address. When I do finally get to the correct email address I get a reponse that they have not located my package and they will contact me when they do and begin the process. It has been too long and I would like to know where my package is and when will the refund process begin. This is a $114.00 textbook and I am a student. Please let me knnow as soon as you can about this issue.Thank you, Jennifer Phillips
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