Negative Positive
Title: Worst service ever
Review: I ordered this a month ago and still haven't received it. I contacted their "customer service" (hah, what a joke) and they kept putting me off saying give it more time/ my post office was probably holding it. The DHL tracking number they gave didn't work. Finally after 3 weeks, they agreed to re-ship. That was a week ago and I still don't have it, despite telling them NOT to re-ship via DHL/ USPS. (I even paid double postage seeing that I bought another item from them and didn't ask for the postage to be reduced. You'd think they could have sent it Priority Mail, but no.) All I know is that I have an autistic son who has a meltdown EVERY DAY because it's not here. (The new DHL tracking number says it's been stuck in Kentucky for the past 3 days.)Don't order from these people if you actually want to receive your item. They deserve ZERO stars for a rating.
Is the review positive or negative? 