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Title: Down and Out
Review: As others have noted, the first two grills arrived damaged with the lids completely smashed. The third was packaged properly so it arrived intact. Nevertheless there was a problem. After two or three uses I found that the top grill plate just falls off when you open the lid (it's hot so don't let the kids near this appliance). No matter how much time I take to secure it when the lid is lifted the plate will fall off. Also, as others have noted grease builds up in the hinge area joining the base and the top. I should have taken the refund when Amazon offered it on the 2nd return.
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