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Title: Disappointing
Review: I'm sorry to say, despite my high hopes, I'm disappointed with this product. Although it was quite easy to set up, it never worked right and after three weeks, it doesn't work at all. Initially, it would go through its cycle just fine, but for some reason, the waste would not end up in the collector tray. Then the motor jammed and I can't find any visible problem. To add insult to injury, my cat has decided he doesn't need to go all the way in the hole in order to pee - he just stands in the entrance and pees on the floor...I have not yet called customer service so I can't comment further. I'm hopeful that the problems I have can be resolved and, if so, I'll be happy to modify review accordingly.
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