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Title: Truly awful "book"
Review: I think the author was trying to be funny when she wrote this supposed 'book.' I am a novice when it comes to authoring help systems, and as I read through this book I could not figure out why I wasn't understanding much. After much consideration, I realized that the headings in this book are resembling headings for a help system, in that they are mostly gerunds. This wouldn't be such a problem if beneath the headings, the author would actually have written paragraphs explaining the material. Instead, most of the content in the book is bulleted--as if they were steps you'd follow in a procedure!! To say the least, this book is disjointed. It is not for people seeking to learn about writing help systems.
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