Negative Positive
Title: good unit, bad customer service
Review: I never buy used electronics because I was customer service when something goes wrong. I should start with the actual unit description and say that I do use the unit and am impressed with its functionality. Very fast routing, almost never loose connection to sats. Overall, pleased with the unit. Could not for the life of me connect it via bluetooth to my cell phone for traffic stuff.My beef with Tomtom is after approximately two months of having it the power cord went out. Contacted Amazon who said contact tomtom, who said return it or provide with upc on box, proof of purchase, and some other things I don't remember and they would replace cord if I paid for shipping. That tweeked me off enough that I won't buy again from tomtom. I just went to radio shack and replaced cord for thirty-five bucks myself, but very difficult to contact tomtom and then to get no support, too many other good alternatives for other gps units with support in my book.
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