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Title: Defective product and terrible customer service from PUR
Review: I purchased my PUR filter at Costco because I could get replacement filters in packs of 5. What I discovered is that after the first two filters, my dispenser unit started showing a red light after only a few weeks. I purchased two gallon jugs (one for upstairs and one for downstairs) and EVERYTIME I turned the filter on, filled one of the jugs & kept track of the amount of water I had filtered. I discovered after 14 gallons, the light blinked yellow, and after the 15th, turned red. I contacted PUR from their website, but I'm apparently not important enough to even respond to.As soon as I'm done with these filters, I will purchase another brand of water filter. Maybe if I encounter a problem with their product, they will respond.
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