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Title: The Gold Standard
Review: I have been a Quality professional for 25 years. If there is one thing I have learned is that high caliber training is the difference between a lean, effective Quality Management System and one that is costly and ineffective. I have been using Griffith's, "Quality Technician's Handbook" since the first edition. I have found no other textbook as complete or targeted to the quality practitioner as this one.
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