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Title: The worst product and service I have ever encountered!
Review: When I got this mouse it didn't work. I called customer service at Gear Head, which was a nightmare in itself, just waiting to talk to someone. They told me that the charger/usb and the actual mouse weren't talking to each other, and to send it back. So I packed up everything that came in the box--I assumed I would be getting a new one, and if they were going to fix mine, then how do I know what part needs fixing?Ages later, I got a charger unit in the mail. I don't know if it was my original one. No note, no receipt, nothing. I waited a few days, thought maybe the rest of it would be coming soon in the mail. Nada. I shot them an email saying what's up and I have yet to hear from them! That was like 2 weeks ago.I'm going to return this useless charger, and seek a refund through Amazon.Bottom line: don't buy from this company! There is absolutely no communication from them!
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