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Title: it would not cotrol my dish network DVR
Review: I was very excited to get rid of all the remotes I have. I spent an 1.5 hours to download sw and set the harmony 676. It would not control my DVR although the sw had recognized the DVR (dish network 522). I called customer support and got some to talk to in 15 minutes, they failed to get it to work with out "Learning it" which is a process where one can teach the remote a specific function to a specific device. I did the process for the power on and it worked but the remote failed to include this step in the power on Macro, customer support was still on the line. Even if power on worked the way it should, I had to teach the remote all the DVR functions that I use which is a very lengthy process. I returned the remote and lost the shipping fees back and forth since Amazon said it is not their fault the remote does not work the way it should.
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