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Title: Unreliable and over priced
Review: First tank failed after about a 1 1/2 years. Replacement tank failed after another year. Still have a few months on left on the 3 year warranty but I'm not going to bother because it is a badly designed product. Even when new, the flow rate is not that good due to very narrow inlet that clogs if you have hard water. Also the vent piping inside kinks due to a bad and cheaply made housing design. So I had to periodically maintain this until the heater or thermal switch failed. I replaced it a Quick&Hot brand. I don't know if it will last but it was less than 1/2 the cost and it is a simpler open vent design with a much higher flow rate. - Phil
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