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Title: Worst ever service!!
Review: This is the first product I have purchased from Amazon that has been any issue but non the less it is a total screw job. The antenna on my modems do not screw off. I called for support and they gave me a guy in India named Shawn who was dumber than dirt and twice and arrogant. He could not tell me which modems this product would work with. Only suggested I but theirs. I looked theirs up and it supports WEP security and not WAP. I call back and in all of India I get the same jerk. He now tells me there is a list but I must email for it. I had to ask him to email it to me and he said he couldn't. Yet I have to slowly give him my email address at the start of the call. But he says he can not use it. It has been 3 days since I emailed Hawking and no replies. These guys must build a good product but they are out to lunch with support. I hear there is an adapter cable but Raj...ohhh I am sorry...Shawn could not tell me that either.Good luck with this product.
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