Negative Positive
Title: Good WHEN IT IS NOT BROKEN
Review: I was so excited to get this steamer and it did everything as advertised - magically cleaned so much so well and without any chemicals. BUT, the machine is absolutely the MOST UNRELIABLE, expensive appliance I have ever owned. Within the first few months, the entire boiler went bad and had to be replaced. Then the connection hose was leaking, and had to be replaced. Then the entire body of the device developed a crack and had to be replaced, and low and behold, a year later, the boiler went bad again. And all this after using this maybe twice a week here and there. They have good customer service in terms of fixing things, but really, should anything break this many times??? And then there is the hassle of shipping the thing to be fixed again and again and again.. I love what this machine can do, but for the price, it is truly a complete piece of garbage in terms of reliability. I would never recommend this machine to anyone.
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