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Title: Boasts more than it does
Review: We returned the UMAX 3450 because it (the company) boasts more than this scanner can perform. First, as we found and as website reviews confirm, the UMAX 3450 CANNOT SCAN negatives. Every attempt produced horrible results! Second, reaching their technical support is a joke. Our guess is that the company must be on the brink of bankruptcy. After waiting OVER 1/2 hour on a NON-toll free call accompanied by continual promises that "the wait will be no longer than 3 minutes", that "only a moment longer", that "someone will be right with you" we finally hung-up. Frankly we felt duped. We don't ever wish to hear the word "UMAX" again and are sorry that ...(the website) sells their products.
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