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Title: Good product............HORRIBLE rebate policy
Review: I've used TurboTax for the past several years. All in all I have had very few problems with the software itself. However, Intuit's rebate policy has proven to be a giant waste of time, and I will no longer purchase this product. Maybe Intuit counts on the fact that a large percentage of its customers will simply give up on receiving the rebates.Each year I have eventually received both the rebate on TurboTax Deluxe and the rebate for the "free" state download but not without great effort. Many times I've been unable to talk to an actual person after calling the 800-phone number. Also, Intuit has on several occasions found a way to delay making payment because of admitted paperwork mistakes on their end.I wouldn't recommend this product unless you like dealing with unnecessary red tape.
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