Negative Positive
Title: Overstated filter life, useless customer service
Review: Pur Stage Three filters do improve the taste of my water. I don't know if they are actually saving me from all the bad things they are claiming to save me from. I'd need a lab analysis for that. Sadly, the good news about the water ends with its good taste.As other reviewers have pointed out, Pur largely overstates the longevity of its filters. I get no where near 100 gallons; maybe about half of that. Also, the "indicator" window is totally useless. My output can be reduced to a trickle for weeks and the red lever never moves beyond about a third of the window. Lastly, don't let Pur's friendly "we're here to help" 800 number fool you. It's a telephone tree where all branches lead to the same destination: a dead end recording that suggests you buy another filter.
Is the review positive or negative? 