Negative Positive
Title: A very good hose reel for the money.
Review: This is probably my 3rd Suncast unit and they seem to hold up 5 to 6 years for me. My current one is 4 years old and the water inlet tube just broke which is why I'm here checking the current price of new ones. If I was in a hurry I would go to Sears and pick one up for $30 but it seems they have a 5 year warranty so I went to the Suncast website and ordered a replacement part at no charge, not even for shipping. Most complaints are probably due to how the unit is assembled, mostly by snapping parts together without the need for hardware. Convenient design but not as sturdy as more expensive metal reels. I've anchored two short pieces of 2x4 studs to a brick wall and then mounted the unit to the studs which is why I keep buying this unit, my mounting points are already there and it would be a pain to install a different brand.
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