Negative Positive
Title: Internal connection failure
Review: I thought I could get by with the S12 and put up with the wire for home use - probably would have worked out ok had the internal connection from the phone worked. I had to hold the connection to keep contact and tried three different cords, so pretty sure it was the internal connection. Return was easy, though. I now have the CS50 from Plantronics, same wireless unit that I have at office, and it worked first time without having to set any compatibility settings. I love Plantronics products, this one just did not work for me.
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