Negative Positive
Title: An electronics fan from CT
Review: RETURNED UNIT. NEW ONE WORKS AS ADVERTISED. NOT SURE IF REPLACEMENT UNIT WAS BRAND NEW OR REFURBISHED. UNIT CAME PRE-LOADED WITH NEW SOFTWARE. STILL NOT IMPRESSED WITH GARMIN CUSTOMER SUPPORT.Don't waste your precious time and money on this unit. I received this for a Christmas gift and was thrilled with the concept. Finally a device that integrated both GPS and Palm applications. Right out of the box I encountered several problems with the unit. It would continuously hard reset itself. I sent an email to Garmin and never received a response. After doing a little research on the web I discovered this is a common problem with this device. I uploaded the new software as recommended and now the unit can not acquire a satellite signal. I then tried to contact Garmin's customer support and have been waiting to talk with someone for over an hour.Bottom line: Don't waste your money. Item was rushed to market without working out the bugs. Also Garmin has no customer support.
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