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Title: promises promises
Review: Eight hook coat hat rack. One of hooks defective. Sent back description to company in California as per instructions. Letter returned. Wrote poor review for Athomemart. Customer service rep called to ask to remove poor review and part will be replaced in two days. Am still waiting for part. Supposedly in the mail but given wrong ups tracking number. This has been going on since February. I feel that I am getting a runaround. S. Friedman
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