Negative Positive
Title: Poor Customer Service
Review: The camera is great, however, don't loose your CD! If you happen to misplace your Camedia software CD, as I did, you will have to shell out [more money] plus shipping to get a replacement disk. Olympus won't let you download the software from their site and claim it's expensive to replace:"Due to the high cost associated with replacing the software, we can provide one free copy only per purchase. Unfortunately, if you have lost the original CD, the only way to obtain the software would be to purchase a replacement CD from the Olympus Emporium."...Why they don't let their customer download the software is beyond me. The required software only takes up 12.8 MB. At the very least, they could have emailed me the replacement. I would not purchase a digital camera from Olympus again unless the offered online support for their software.
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