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Title: Great for Personal & Professional Communication Skills
Review: This communication skills handbook is a good one to add to your library. Sometimes people need to be refreshed on old skills, especially if one does not attend any type of annual conferences or seminars to rejuvenate and motivate one's performance. Noted content topics include: (1)Skills for Bridging the Interpersonal Gap (2)Barriers to Communication (3)Listening Skills (4)Reflective Listening (5)Reflective Responses (6)Reading Body Language (7)Assertive Skills (8)Conflict Management Skills and (9)Collaborative Problem Solving.People skills are necessary for all areas of life (familial, workplace, social, and religious). This is a great book for Managers to invest in and provide copies to Administrative Professionals, etc. in the organization. Teachers this is a great book to have on your shelf of books to share with the eager and hungry readers. Also a great gift for teens or college bound students.
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