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Title: Bad company to deal with
Review: I purchased this rotisserie and like all the other reviews I loved it from the very first chicken I cooked. As a new owner, I was looking for any excuse to use my new rotisserie and used it several times. The problem came when after about 10 days the gear wheel broke. I immediately contacted Ronco because as a good customer the first thing I did when opening the box was to go online and complete the warranty registration. Boy was I ever shocked to find out that they would not replace the broken part. They said that the retailer I purchased it from was responsible and the retailer said that if it had been used several times and wasn't defective from the start that I needed to contact the manufacturer. This was eventually settled and the retailer took it back but I will not waste my money on another Ronco product again.
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