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Title: Flimsy hardware, abysmal customer service
Review: i got one of these pieces of crap for my wife for xmas. She was unplugging the cable when the plug came apart and spat bits and pieces all over the place. HP sent a new cable, telling us that they've had a real problem with the plug coming apart. Well, the damage didn't end there. When the plug came apart, the receptacle on the PDA got damaged. HP is refusing to repair it under warranty, despite the fact that they've acknowledged the cable problem. They want $210 plus shipping to repair it, and are claiming that the damage was our fault. The whole plug/receptacle assembly is one of the cheapest and most fragile designs I've ever seen in consumer electronics. It will be a durability problem for pretty much anybody. HP is being a bunch of (...)about the whole thing, and I'd think twice about getting ANY HP PDA. Maybe try the Del Axim.
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