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Title: No good...
Review: We bought one of these kettles for my mom and the spout insert immediately fell out which meant it would then not shut off when boiling... very dangerous.When my mom called the service number, the call person made my mom look all over the kettle and in the booklet for numbers which my mom told her she had difficulty reading as she is an elderly person. Incredibly the call person became irate and shouted at my mom and hung up on her! We ended up throwing the almost new kettle in the garbage. Who needs this kind of hassle?I would call this a product a very BAD purchase!
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