Negative Positive
Title: Be careful and keep your receipts
Review: This scanner crapped out after about 2 weeks of scanning. It starting scanning everything as solid yellow or red. HP support confirmed the scanner died. I got the scanner as a gift so I didn't have a receipt and even though HP new it was under warranty based on the serial number, they still required a receipt. Luckily, it was bought on Amazon and the person giving it to me printed off the order confirmation. Customer service with HP is still a hassle so I would avoid HP products if at all possible.
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