Negative Positive
Title: poor customer service, no replacement cord
Review: Product was working well as an emergency power supply. I needed a replacement cord which I was willing to purchase. I had already been supplied a special cord for my LG phone. After multiple telephone and email attempts to contact customer service, I finally got a reply. They stated that no replacement cord is available, even for a price. Since it is a detachable cord, it can easily be lost or damaged. Better to look for another power option with a better customer service dept.
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