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Title: Horrible service
Review: I ordered a new Hoover carpet cleaner through Amazon. I got it in the mail and began putting it together and noticed it had been used. The brissols were stretched out and there was cleaning solution in the tank. I called to tell them and I simply got "sorry we'll send you a new one". I told them I didn't want to deal with the type of business that is going to scam by selling something full price and then sending a used product. He assured me it wouldn't happen again. So I got a different one in the mail 2 days later. Got it out and put it together only to find out it was used as well. When I called them back again there were no appologies, I just got an "okay just return it". I got a refund and will never deal with Amazon again. They didn't even go out of their way to try and fix the problem. They have horrible customer service and horrible work ethic!
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