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Title: I was frustrated by this longwinded account of Xerox/PARC
Review: The one-sided "positive" viewpoint that Michael Hiltzik presented in "Dealers of Lightning" was very frustrating. As I read through the -- admittedly very interesting -- history of PARC, I kept waiting for Hiltzik move away from his glowing historical account to some new insights into Xerox's inability to implement PARC's achievements.
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