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Title: A Horid Product with even worse customer service
Review: There are excellent instructions to install the router; however, the guidance on how to go "wireless" is incompete at best. After 4 hours trying to get the wireless feature to work (which involves switching back from the awful instruction book to the less than helpful website where the router must be configured) I spent 2 hours being yelled at by a custmer service rep who failed to mention that I needed to key in a passcode from the bottom of the router. I was never able to get the product to work with my laptop and would not recomend buying anything at all from the company unless you are willing to have a very rude woman yell at you for several hours before telling you to return the product.
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