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Title: $7.50 fee for DOA machine
Review: I chose this machine because it was inexpensive but had generally very good reviews. When it arrived, I ran the fast-bake cycle as the manual instructs, to burn off the manufacturing oils. At that point, the machine broke. I could hear something rattling around inside and a screw and couple little round things fell out. I contacted the company, per the manual, and customer service agreed it was under warranty and they'd replace it BUT they are charging me $7.50 for shipping and handling the new machine, and I have to pay several dollars more to mail them the power cord and documentation of the purchase. Since price was a big reason I bought this particular machine, I'm none too pleased to be paying an extra $10 to replace a machine that never produced a single loaf of bread.
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