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Title: Bad pitcher design matched by bad customer service
Review: I want to echo the poor reviews of the Brita Space Saver Pitcher. Disappointingly, for a company in the business of making devices designed to hold and pour water, Brita has designed a pitcher which can do neither without making a mess. Water leaks from the resevoir down the handle, the lid doesn't stay on when carrying or pouring, and the spout inevitably drips when pouring. And, when I contacted Brita to let them know I was unhappy with the design, they replied with a form letter that doesn't address any of the issues I raised. My previous Brita pitcher had none of these problems. Given the lack of interest by Brita, I think it's time to move my business to a company that can design a product that works and cares about feedback from its customers.
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