Negative Positive
Title: Warning: Some DVD;s did not work and customer service is non-existent
Review: I have found my experience with this product to be very dissappointing. I purchsed the DVD's from amazon and some of them did not work so I responded to amazon who referred me to Beachbody. I contacted beachbody by email and live chat on numerous occassions and did not get any reply to an email except the automated replies. The live chat assured me they would be back to me within 3 business days. It is now over 1 months since I have been trying to resolve and amazon will no longer offer full refund and beachbody do not respond. The links to their contact page on the site are also broken. I have heard similar horror stories from friends who have purchased insanity. A great exercise program that is not backed up by any custmer service, frstrating and very dissappointing.
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