Negative Positive
Title: no, no, no
Review: The price was great, the delivery was fast, but the cleaner was not worth it. As far as actual carpet cleaning goes it was fine, but it took me one hour to figure out how to attach the upholstery tool correctly, even after reading the instructions over and over, and when trying to put it back to carpet cleaning mode, the plastic panel that is involved, broke. The machine is made very cheaply. Too many plastic parts. The older Hoover carpet cleaner I had 8 years ago was far sturdier and made of much better materials. I think that this is a case of "you get what you pay for." I would rather pay more money and get something solid. However, compliments to amazon.com for their truly wonderful customer service. I got back online, told them I wanted to return it, they emailed me a return address label, I packed it up, brought it to UPS, and voila! My account will be credited for the full amount and I didn't have to pay return shipping. The cleaner was not good but Amazon is terrific.
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