Negative Positive
Title: Defective out of the box, poor customer service
Review: Charged per instructions. Transmitter did not start blinking after 12 hours as per manual (receiver did). Called company. On hold for a long time. Then e-mailed them. First e-mail non-responsive to question and said, "I will be happy to provide you with the proper warranty exchange procedures and of any cost involved"Huh? Way too much hassle and I don't want to pay again for something I just paid for. Their warranty says parts for life and labor for first year, but I wonder how much the "cost involved" would be in the future.Back to Amazon this goes. Have to find something else because now delivery is 2-4 weeks from Amazon. I wonder if it is because they have to ship two or more to every customer so they can get one that works.
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