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Title: Poor customer service plagues Canon
Review: Wow, talk about poor customer service. I purchased the G2 and when it arrived today and did not work properly I contacted Canon. They said they would gladly repair the camera but were unwilling to replace it or guarantee a quick turn around. With a planned trip to the Carribean next week I'm stuck with a non-refundable plane ticket, a defective camera, and a company who could care less about helping solve a problem caused by their defective product. It seemed reasonable to me that they correct this problem but a supervisor told me that Canon does not replace defective cameras. I read another posting about Canon's poor customer service but thought it was just a fluke. I assure you that is not the case. Even the best companies have defective products, but I was expecting more from Canon in terms of correcting the problem. Buyer beware! PS, I hear Nikon and Minolta are very responsive and customer focused. I plan to return my camera and purchase anything but a Canon.
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