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Title: From Challenger, Lehman... to Toyota!
Review: "The book clearly validates the widespread belief (internal in most organizations) that it is not any one major decision that leads to catastrophic results from fallacious group think of "so called experts", but a series of small repeated decisions that disregard built in safeguards to prevent even small mishaps.The situation would be amusing were it not for the fact that it leads to untold tragic consequences for a lot of folks due constant repetition of such behavior by organizational big shots.The landscape is littered with such stories from NASA, Ford, Xerox, to the latest ones such as Bear Sterns, Lehman, and Toyota, and my own erstwhile employer! Just as the stakes increased rather than take a rational approach to decision making, people doubled down on the high stakes to gamble against the odds to lose it ALL in the end!"
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