Negative Positive
Title: How many bad reviews does a product need before people stop buying it?
Review: I just noticed a lot of very similar comments posted here... For me, as with other postings, the knob broke 13 months after purchase (9 months after installation) and First Years refused to replace the part because it was out of the 1 year warranty. Based on the same issues being posted by other people, this is clearly a major design problem. Because of their refusal to accept responsibility, not only will I not buy this gate again, I will not buy a First Years product again.
Is the review positive or negative? 