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Title: Poor performance, poor durability
Review: Got this shaver as a gift about 18 months ago, it was my first electric shaver. This unit has always had problems with areas like the neck. I always have to "touch up" by hand to get a consistent close shave. Most recently, the arm that holds the unit in place for cleaning and charging stopped working. I did a little research on the web and this is a VERY common problem for this model, but of course Braun hasn't done anything to help their customers with this defective product. You can purchase a replacement part for about $14, or spend $40 on a whole new base. But quite frankly, since I never really got a good shave from the thing, I'm going to toss it and try another brand.
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