Negative Positive
Title: Misrepresentation by Brother
Review: Potential buyers with WIN 2000 systems should be aware that the CD ROM software that comes with this unit is not compatible. You can download updated software from their web site, but no WIN 2000 compatible software is yet available for the PhotoCpture Center, one of the unit's main new features. Buyers are supposed to keep checking the Microsoft web site for it. All of this in spite of the fact that the unit container and even this site declares it fully WIN2000 compatible. This is a misrepresentation of this unit's capabilities. In addition, buyers who need technical support from Brother will have to wait two weeks or more for help. They are swamped, because many people have difficulty with downloaded software installation as compared with the normal automated CD-ROM process.
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