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Title: There's a problem with the product.
Review: When I used the product for calibrating my LCD monitor, the screen had a slight reddish or orange cast. When I went to Pantone's technical support website, apparently this was a common thing and that their solution to this problem was to replace the unit. Does this mean that we are using the instrument to calibrate our monitors when theirs is not calibrated at all? Forget about getting any answer from their technical support. I posted my question weeks ago and the only reply I got was that they would get back to me in a few days. It's been almost 2 months now.
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