Negative Positive
Title: Defective Product
Review: Poor instructions make it difficult to program without assistance. I don't know if I just had a defective product or what, but when it was left overnight in it's charging cradle it would be locked up in the morning and the only way to "reboot" was to remove the battery. I have returned the device and purchased a Mastercontrol RFS200 made by Universal Remote Control and found this to be a much better product. It's easy to program because it doesn't connect to a computer for programing like the Logitech does.In addition, I had to contact Logitech support a couple times for programming support, and they were very helpful, but when I contacted them on the locking up problem they said I needed to be bumped up to their 2nd level of support who would contact me within 24 hours. I was never contacted so I returned the unit.The Logitech is a cool device that offers a lot of fancy options, if working correctly, but the problems I had made it more trouble than the fancy options are worth.
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