Negative Positive
Title: Great Customer Service
Review: The original cartridge I ordered arrived promptly. However, when I placed it in my printer it leaked green ink all over my hands and then would only print in green. I have had this printer for some time and this has never happened before. I followed all the troubleshooting steps, but nothing helped. I contacted the seller, betaInk, via email and within two hours they had a new cartridge on its way free of charge. I just replaced the defective cartridge with it and it is working perfectly. 5 stars for customer service, but only giving a 4 star rating since the first one failed me.
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