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Title: Ship it back!!
Review: After reading many stunning reviews we ordered this item. The drive shaft was not even lined up properly from the factory. Some parts didn't even fit together. We never could get it to work at all. It started up but the cutter head never even went around. We sent it back and got a Stihl trimmer that we are very happy with. MUCH better quality and it actually works. We were very happy though with the way Amazon handled our return and refund. It was easy and prompt.
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