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Title: Didn't work
Review: Device didn't work from the beginning. First I got "Unauthorized Charger" message on the cellphone. Reformatting the device and upgrading the software finally got the phonebook from the cellphone loaded into the device, but then the desktop software couldn't find the device in the USB port although it said my model cellphone was now supported and "My Computer" confirmed it was properly connected. Tech support people told me to return it to seller. Seller replaced it, but new unit failed exactly the same way. Bug in software or missing files, I'm guessing. Manufacturer's tech support was particularly unhelpful.
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