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Title: My Triumph broke after 11 days
Review: ...After deciding on the Triumph 5 Comfort Touch, I went to Toys R Us and was very pleased initially with the seat. I did have the salesperson help me carry it out and install it due to the heavier weight. I'm not that small, but I couldn't imagine trying to travel with this seat on the airplane. I did however rationalize that this extra weight would add to the seats overall safety.After driving me crazy for the last week, the adjustment knob finally broke and now I can no longer tighten the straps. I called Evenflo's Customer Service Department (if you want to call it that) and was put on hold for over 20 minutes before the rep came on the line and concluded that the gearing was most likely stripped and was not caused by user error - Me! I had called Evenflo earlier in the week to verify I was indeed using the adjustments correctly. ...
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