Negative Positive
Title: DJ 3820 IS defected and HP support can help you out!
Review: There are far to many reviews of this printer to note if anyone has already said this but like many of you, this printer worked well until 8 months into using it. About a month ago, I contacted HP support to see if I could fix it and the technician gave me great news about this printer. Turns out that it is defective and as a result, I would be given a replacement free of charge. By the looks of things, it seems that many of you have the same problem and I think its only fair that one gets what one paid for. If you can, get a hold of HP. From my experiences they have the BEST customer service.
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