Negative Positive
Title: piece of junk
Review: I used the chair once....on my way back from the beach, one of the shoulder straps broke (actually, the one thread that was holding it to the frame unravelled..the other is on it's way to the same fate). I got in touch with customer service, they were nice, but when I told them that the box the chair came in was unusable for return, they told me to get another, at their expense (easier said than done for a large object)So I am using the chair with safety pins (till I find time to sew the strap back together)
Is the review positive or negative? 