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Title: Since Zero is not an option
Review: I assume I just got a bad unit since most reviews are positive. I followed the instructions and did the trigger step to lock some rod in place. I didn't hear any click, but that's not the issue. The clean water tank leaks, in fact if I fill it up and leave it in the sink it is empty in 10 minutes. Trying to use this machine made quite the mess of my carpet. I spend thousands of dollars a year with Amazon and one of the reasons is they stand by their customers. Amazon gave me a RA/UPS Shipping Label, and will refund my money. I am not willing to give Hoover another chance. The packaging was poor (stuff loose in the box).
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