Negative Positive
Title: Lack of service
Review: I had a roomba and loved it. It got old and needed to be replaced. I got the new one and it quit working within 2 months. Upon contacting Irobot I sent it back in order to get a replacement. Replacement had no battery (I guess I was supposed to keep the old one). Upon contacting the company again, I was told,"We apologize for the inconvenience. However any parts or accessories sent to us are not retrievable, you will have to purchase a new battery."Yeah, thanks. I'd rather buy a robot from another company. You have my battery and I now have a robot that can't do anything because it has no power.
Is the review positive or negative? 