Negative Positive
Title: Design defect
Review: I came across this cooker at the website of a department store, and trusting rivals name ordered one,but as it turned out my trust was highly misplaced I never expected a name like rival to manufacture something with such a basic design defect ,the lid on the casserole simply does not fit, it leaves a significant gap on both sides ,whatever heat builds up escapes and a working temperature is never reached, sure I could return it but as the rival website guaranteeing complete customer satisfaction tells me I have to enclose shipping and handling for whatever replacement they may decide to send me ,so between paying for original shipping and handling sending this one back and paying for the shipping and handling for the replacement I will end up spending double the cost of orignal cooker what a deal, one for the price of two
Is the review positive or negative? 