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Title: no real customer support available
Review: Sept 22 2006Ordered this product from Amazon and received it a week ago. Tried printing some floorplans and the background printed as small light gray dots. The background color is set as white. Tried to get help from Encore but there's no way to talk to a person. All they have is this online forum that you can post a question on. Posted the question on 9-16-06 and have not received any answer as of today.If I could get my money back for this software I would.Dan Keith
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