Negative Positive
Title: Beautiful, With Horrific Customer Service
Review: The see-through mechanics of this watch are hypnotizing and got me through many long meetings. Lots of compliments too. However, it never kept very good time, gaining or losing several minutes each day. After just 14 months, the winding wheel fell off. The internal stem had cracked and that's when the true Invicta nightmare begins.Their customer service is maddening; they don't want your money so they don't want your service. Invicta refuses to reply to even the most basic of email requests. I don't know why the even publish an email address. So you must call them and fight through their "customer avoidance shield"; i.e. hold times of 30 minutes each time. Finally after almost three months (they lost my order after the first 5 weeks), the part arrived and didn't fit.Invicta; beautiful, interesting, but oh so disappointing.
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