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Title: Missing Screws
Review: I don't know how well this Carpet Cleaner works as it arrived from Amazon without the screws needed to assemble it. I called Hoover and they said they would ship the screws by FedEx or UPS (I don't remember which) after their inventory was complete in 2 days. I waited. I waited. I waited and I waited. After about 7 or 8 days I called Hoover again. They had a record of my call but the screws had not shipped! As I had to return to Japan in a few days, I told them to keep their screws. I promptly put this back in the box and returned it to Amazon.com. I noticed this says "SteamVac" but it does not have an internal heater. Upon my return from Japan I bought a Bissell ProHeat that does have an internal heater. It also appears better constructed too but it's considerably more expensive.
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