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Title: Phone is Great...Verizon Sucks!!!
Review: This review is more for the service than the phone, the phone is amazing but the carrier is terrible. I have switched from T-Mobile to Verizon and they have by far the worst customer service I have ever experienced. I was disconnected from customer service during transferred calls multiple times, I was called back at a later date at 7:30am because that call center is on the East Coast and the wanted me to take a survey of how I was helped. The phone is locked and owned by VERIZON NOT YOU!! You cannot cannot change the Menu Options and you have to pay for everything directly through Verizon, it will not let you upload your own ringtones! If you are looking for a phone go through Cingular they have far better service. Verizon Blows!!!
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