Negative Positive
Title: You will sleep with this book
Review: This book absolutely is the best book I've ever ready regarding professional services. They describe a pragmatic approach from their experience at SGI services. This book will take you through planning an PS organization, development of various groups, reporting strucutures, templates for tools to help you.It's focus in on a PS organization of a product company but you can take much away from this book if you are purely a services organization.What I like the most is that it helps you do begin to address the various challenges where other books gloss over these topics and leave it to you.
Is the review positive or negative? 