Negative Positive
Title: Ours broke in 6 days
Review: My wife and mother-in-law purchased our TV on the net. It stopped working after only 6 days. Sony sent a local repair shop to try to fix the set and he was unable to find out what was the problem. We asked the repairman how we should deal with the situation and the first thing he said was he wouldn't have bought a Sony in the first place, the repairman would have bought a Mitsubishi. We have contacted Sony and the internet retailer several time and we have not been able to have the problem resolved. Luckily our charge card company reversed the payment. The TV had good picture and sound until it broke but the customer service from Sony is the worst. Be careful buying large high ticket items off the Net that will be hard or impossible to return. The cross country freight for this TV is $250.00
Is the review positive or negative? 