Negative Positive
Title: ticked off
Review: I too got this sweeper for xmas, 2003, worked great for 5 times of use, the belt broke, upon trying to get the broken belt off, the gear box broke. I called customer service, told them I thought they should replace the belt since it had only been used 5 times, they agreed, except I hade to pay the S.& H.,That was the 4th. week of Jan 2004. The gear box came, no belt, Have gotton 2 postcards saying that "due to the large request for the belt, it is on back order, but to expect it in 3 - 4 weeksToday is June 1, 2004, still no belt. I tried to call customer service this a.m., busy for over an hour. Tomorrow I contact the BBB. What a waste of money, although, the stores around here seem to have a hugh supply of the ultra shark cordless sweeper, makes a person wonder. The product may work good, BUT when it breaks down, you might as well throw it away.
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