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Title: Pleasantly surprised
Review: I was amazed at how well this vacuum cleaned our carpets. I purchased it mainly to clean up a high-traffic section of carpet that had become very dirty. Two passes and the carpet looks entirely different (in a good way). I should mention that I used the Hoover Platinum Collection Professional Strength detergent which seemed to work much better than the sample detergent which comes with the vacuum. The handheld tool even did a remarkably good job on the carpeted stairs. I have also used this vacuum on pet stains; after a couple passes, I can't even tell there was previously a stain.
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