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Title: Good information
Review: This book gets specific about how women can communicate better. I teach phone skills and I'm always correcting people on their choice of words so I appreciated this author's ideas and how she presented them. She gives so many examples of how women sound "wimpy" and recommends not only the suggested changes but exercises to do. I highly recommend this book if you need to spruce up your words at work, do presentations or if you are the lone female in a group of men who "don't listen to you."
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