Negative Positive
Title: something stinks!!
Review: We were very disappointed in our "Odorless" diaper pail. After a few weeks we noticed that it didn't contain the odor as much as we thought it would. Inside the lid there is a little disc that is supposed to help by emitting a more pleasant odor. It worked for a short time, but I quickly realized that we would need more than the 1 that was supplied in our original purchase. I tried several times to contact the 1-800 number included in the instruction sheet, but was unable to reach a customer service rep. So, I went on-line. I found Saftety 1st's website and sent them a letter asking where I could purchase more. After more than 6 weeks and countless emails back and forth, I have yet to receive my discs. Considering that I placed an official order 4 1/2 weeks ago, I am very upset. I have decided to get rid of this diaper pail and buy something new. I suggest spending a little more and buying something from a company who's customer service department actually services customers.
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