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Title: Terrible Amazon/Verizon interaction
Review: I ordered a phone and this Verizon plan through Amazon a couple of weeks ago, and shortly after the item shipped, received an email from Amazon saying that my phone had been activated, and giving me the phone number it was supposed to be. Upon attempting to activate my phone, I discovered that the number sent to me by Amazon was already registered to another woman in my area. I eventually got my phone activated with a different number, but after about 90 minutes on the phone speaking to eight separate Verizon customer service representatives. And in all of this, it was NO convenience that Amazon only, as far as I could find, has customer service email addresses, rather than phone numbers. As I said, I eventually got everything straightened out, but it was a gigantic hassle--so if you sign up for service via Amazon, be ready for inconvenience when your phone arrives.
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