Negative Positive
Title: Double Whammy
Review: Received the elliptical in mid April. Assembly was easy, only took a couple of hours. That is when the troubles began- the dreaded error message appeared but I received a new console. A new problem surfaced immediately-a defective motor. Customer service was very pleasant and that new motor was at my house lickety split, but evidently no technician could be found to service this machine and so it sits,noisy and useless. The last communication with the service department resulted in a promise to get back to me ASAP regarding a new machine. That was right before Memorial Day. Based on the length of time that it has taken attempting to get my elliptical working, I would strongly suggest another company/elliptical. Those are hours that I am never getting back again.Update: Have been confirmed to receive a replacement elliptical, the 431. 430 was not available. Will this be the end of this saga?
Is the review positive or negative? 