Negative Positive
Title: Fed up with Hoover products in Jacksonville, FL
Review: Thinking that Hoover made reputable products, I purchased the Hoover FloorMATE. I used it for one year and was not overly-impressed with the cleaning ability, but it was better than getting down on my hands and knees. The machine removed surface dirt off my ceramic floor, but it did NOT remove sticky or ground-in dirt; the scubbing mechanism is very inferior on this product. You must go over the area many times to remove stains. Finally, after the warranty had run out (when the FloorMATE was 14 months old), the machine stopped releasing the cleaning solution. This is a defect that the customer cannot repair, this problem has been noted many, many times in customer reviews but continues. Now I must manually use a squirt bottle to wet floor prior to cleaning. Hoover (Maytag) needs to get its act together. Hoover call center was of no help, why don't they alert users who have registered with them?
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