Negative Positive
Title: Great remote, great experience on a return
Review: I purchased this remote at the end of December 2008 from Amazon. Setup was very easy when connected to my PC for the updates, step by step software, etc. Everything works as advertised including being able to walk outside and use the RF on my patio for Zone 2 on my receiver. Very convenient.However, I am writing about Logitech's customer service. The display slowly started to fail, and eventually stopped working all together. Hold time at 7PM CDT was only about 3-4 minutes, and 5 minutes later I had a new remote on the way!5 stars for having a good product AND backing it up.
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