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Title: Don't Buy This From Amazon
Review: Plantronics is a good manufacturer. I have used their product on my help desk for years and had no problem. Even the best product will wear out so bought replacement units from Amazon. The first unit arrived very quickly. However, the item inside the Plantronics box wasn't wrapped in plastic, the box was torn on the inside, and the unit very shortly stopped working correctly. After working with Plantronics customer support, they indicated that it was a defective unit. I phoned Amazon and they quickly shipped a replacement. Even after explaining to them on the phone my concerns, the replacement arrived the same way, it looked as if they had a unit returned and just turned around and shipped it back out.I have subsequently read other comments that indicate this same problem with Amazon and this product.
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