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Title: A confusing outdated disappointment in its field
Review: Goldhaber's text, while rated highly by the ABCAis a great outdated disappointment. It is alsonot reader friendly. Most of the endnotesare dated before 1988 and very hard to find onCD Rom. The book reads awkward and definitionsare hard to understand. There is no mentionof email (even though the book was writtenbefore the web revolution). Communicationnetworks are not depicted properly. Sectionson listening, communication audits, and evencareer development are weak, inaccurate,or outdated. Anyone using this book would bewell advised to seek permission and use acommunications chapter from one of the establishedorganizational behavior texts to help thestudents grasp and understand the subject matter.
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