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Title: Disappointing Quality Control
Review: The heater arrived with a non-functioning lighter. This was to say the least disappointing and annoying. A replacement just arrived an installation instructions are supposed to be included - we'll see. It appears a fair amount of dismantling will be required to replace the lighter. This is not good for a $200+ brand new heater. The technician was quick to mail me a new part but made no offer to repair the heater and/or cover the shipping costs. I'd think twice before I purchased a similar product.
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