Negative Positive
Title: lack of quality control
Review: I recieved my new DW960k heavy duty cordless drill driver 20 Nov. 03. The next day, FRI. 21 Nov. I took it to work to try it.I put a newer fully charged battery in the tool, there was an imediate bright spark within the drill and it began smoking heavily. Once the fire went out I put a battery back in the drill and now it runs full blast without squezzing the trigger.I have tryed to contact 1-800-4-dewalt but they aren't answering the phone. It appears that it is better to purchase your tools where they can be tested. I now own every 18 volt cordless tool that dewalt makes, several of some, and I wonder what I am going to have to go through to get this drill replaced, not repaired. I did not purchase a reconditioned tool.
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