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Title: Disappointing
Review: This neck support pillow arrived promptly but I was quite disappointed. First, it did not have the hanging strap mentioned and shown in the product description. Secondly, much smaller than it appears to be in the ad. Lesson for me: pay attention to dimension. It is much too small to provide any real support for the average adult neck. If I hadn't already opened the package, it would definitely be on its way back.
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