Negative Positive
Title: the hp deskjet 5550 -- it's a piece
Review: I bought this printer 5 months ago. We have used it moderately. The printer broke, both lights flashing and I could not fix it. I contacted e-mail support and they suggested several options and this did not resolve the issue. I called hardware support and they told me "Don't worry we will support you". After giving them the serial number and model number they told me the product was not under warranty and I could either use e-mail support which I had already tried or pay $25 dollars for 7 days of hardware support. I will try to take the product back to the store I bought it at and get my money back. Needless to say I will no longer be purchasing HP products.
Is the review positive or negative? 