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Title: Motorola No Longer Offering Replacements
Review: There are several reviews praising the customer service at Motorola for replacing these defective handsets. Unfortunately that procedure has been discontinued by Motorola. After reading the reviews and having the same problem for the past year with buttons that just refused to work, I called customer service. I explained how these reviews said Motorola would replace the defective handsets. After talking to a customer service representative and a supervisor I was told they no longer will replace the defective handsets and there was nothing they could do. The buttons started malfunctioning after less than 12 months and I'm also on my 2nd battery in less than a year. This phone is junk and Motorola is no longer standing by their product.
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