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Title: Great Customer Service!
Review: I have owned my Lodge 12 inch skillet for years, and cook almost every dinner for my family in it. I own 4 pieces of Lodge cookware and love them! I wanted to cry when we moved to a house with a glass stovetop for 2 years and couldn't use them for fear of breaking the glass. When I moved to a new house a month ago, I was so excited to pull out my cast iron again! I was finishing cooking one night, and my 12 inch pan cracked and broke my heart. But I emailed customer service and got a response almost immediately requesting a picture of the crack and the numbers on the bottom. They are sending my a new skillet at no charge! I am so excited and so impressed with their great customer service! I can't wait for my new one to arrive!
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