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Title: very disappointing
Review: After hearing from a friend how wonderful this cleaner was, I purchased it.During the 1st use, I was getting burned by steam coming out of the area where the yellow button is. When I was done, the button was totally out and I was unable to fix it. I called DeLonghi and they said they had to send me a new wand but wouldn't deal with me directly. I called their recommended service center and they said it takes over 6 months to get parts from DeLonghi. It did a good job in the short time I used it.
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