Negative Positive
Title: I'll never buy another Panasonic.
Review: I purchased a Panasonic over-the-range microwave when I remodeled my kitchen in 2005. The circuit board burned out the first time after 11 months. Luckily it was still under warranty. The circuit board burned out again after another couple of years. I ordered one online and replaced it myself. It burned out again just recently and found out that the part has been discontinued. I called Panasonic support and they spent over an hour transferring me back and forth between two departments, asking me for the same information over and over again. This support was coming from the Philippines. I requested to speak to a customer service representative in the USA, but was told that was not possible. Eventually they just said they were sorry, but there was nothing they could do for me. I will never buy another Panasonic appliance.
Is the review positive or negative? 