Negative Positive
Title: No Support - Buyer Beware!
Review: Beware! If you change your password from the one assigned when you buy and install the software, you may not be able to log into the BigOven web site. Without access to the website, the software's functionality is reduced considerably. For example, you won't get access to a vast majority of the recipes the software touts. I spent hours trying to get the website to accept the password that BigOven keeps sending to me, but it doesn't work. I tried deleting cookies and temporary files, as suggested by BigOven's inadequate, canned Q&A; support -- but still no success logging in. I have emailed thier support address three times but there has been no response. I recently emailed requesting a refund -- but no surprise -- they have not responded....just another software developer ready to take your money but not back up their product!
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