Negative Positive
Title: Worked great ... for one week
Review: I was really glad to have found this, even threw away our old humidifier that wasn't so great once I saw how wonderful it was. Then, exactly one week later, it simply quit producing mist. The customer service reps at Air-o-Swiss seemed hellbent on blaming me, making me waste a lot of time on the phone with them performing their stupid "fixes" (and, frustratingly, making me repeat the same ones every time I spoke to someone new). Now I get to mail it back to them with my own money (post office lines at holiday time - fun!) and do without until they get around to mailing one back. And no, they have not been apologetic in the least.
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