Negative Positive
Title: The product was good. It malfunctioned. Support was sorry.
Review: I loved the TV until it developed a mottled horizontal stripe about 3/4" at random vertical locations. I called Samsung support who said it was out of warranty going by the date code on the TV. I didn't agree. They told me they had no remedy for me other than a full cost repair estimated to be about half the initial cost of the TV. They suggested I write to the office of their President to plead for a concession on the cost of the repair. I got no response at all.So, now my attic is graced with a useless relic to remind me never again to buy a Samsung product. I guess they don't need my business.
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