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Title: worse customer service on earth
Review: after a series of problems with the potentiometers i finally was able to actually talk to a live person in tech support.i was told parts will be shipped under warranty to me.after 4 months of waiting and calling i finally talked to a live person again and was told im sorry sir but your hotas system is now out of warranty.they did this very same thing to a friend of mine.i sent them the money for parts and still havent received anything.its a great system when it works but it wears out too fast and its not worth the money or agrivation involved.out of 15 friends who have this system12 are broken.we are now cannablizing each others systems for parts.
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