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Title: Defective AND Gross... Will not purchase again!
Review: I've been using this product for years, and have liked it a lot actually. However, I recently purchased a bottle and found it defective. Normally, this hair product is like a gooey paste or glue (as the name implies). The bottle I had came out with a clear liquid, epoxy-like slime mixed with the glue. It's gross, unmanageable, and unusable as a hair product.After contacting Got2B through their website, describing the above... they responded 5 days later with an automated email saying I did not "provide enough information" and should call their phone support. Pardon me? After all, I went out of my way to inform them of a product defect. I sent them another email saying this is unacceptable and would return the defect. product to my retailer, and switch to another brand (I've had good experience with that ICE stuff)
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