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Title: Terrible customer support
Review: I was unable to install the software that came with the adapter. When I called customer support, I was told that there was probably something wrong with the CD (if there was, shouldn't there have been a recall?). Three separate calls ended the same way--with the representative telling me that they would email the correct software to me. The first woman I talked to told me this without asking for my email address, then hung up. Needless to say, I am still waiting for these files.It seems like most people who bought this were satisfied, but if it doesn't work on your computer the first time you install it, good luck getting their tech support to even listen to you.
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