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Title: Thumbs Down on TT2002 Changes
Review: I have purchased and used Turbo Tax DeLux since the software became available. Never had any problems until this year. I purchased it online last December. The new activation process is not designed with the customer in mind. The only time I got into the program was when I initally installed it and paid for it with my credit card. Even though I was given the correct key number and order number on 3 occasions by 3 different TT reps., I can no longer use it. The online help is a joke (long and tedious to get help), especially in light of the software program changes for 2002. Intuit and their software developers did not think of the consumers on this one. Too bad a great program was brought down to a less-than-adequate level.
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