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Title: I'd give it a 0 if I could
Review: I'd give it 0 if I could..., August 28, 2006Reviewer: Carole (PA, USA) - See all my reviewsI must say, I was willing to pay this amount because I thought I was getting a better quality item. After a only a few weeks, this bag caved in and my puppy would no longer go into it. I tried several times and ways to fix it, but it would not stay up.I contacted the company and they told me to "stuff it with wet towels and spray it heavily with starch..." are they kidding? Then I found a reference to this problem under their web site FAQ's. So, they are knowingly selling a defective item and expecting the customer to then fix it. They never responded to my second email... I could not return it because it had been used.This is a company that does NOT stand behind it's products. I found a much less expensive one at target, and it works much better!Do not waste the extra $ on this item.
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