Negative Positive
Title: Modest performance, costly support. Not recommended.
Review: This software definitely does convert documents to PDF format, but it does so at a high cost. In my experience it is no better than the freeware PDF995 program that does the same thing. The ScanSoft product also added unwanted "features" to my Word and Excel toolbars, in the case of Excel disrupting my carefully-crafted previous customizations. Simple tech support by email costs $9.95 per incident, and in my experience is of lower quality than the typical free tech support provided with other software.
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