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Title: Will Never Buy Haier Again!
Review: I purchased this toaster about 4 months ago after much research. It worked great. Toasted evenly, allowed for large bread, and bagels even fit in with ease. All of a sudden after a low amount of use over the last 4 months, the toasting lever will not stay down. The only way to get toast is to manually sit there and hold it down. I called Haier customer service and they stated that they would replace the unit for free - great I thought. But at the end of the call, I was told that I had to pay shipping of the old unit to them and include a check for $14.99 for return shipping of the new unit to me. Why am I paying about $25.00 because of their defective product??!!!! Horrible customer service. Will never purchase another Haier product again.
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