Negative Positive
Title: Only lasts a few months
Review: I purchased this RIO about 6 months ago. The player is now frozen with "upgrader" displayed on the screen. In reading other reviews it seems that this happens frequently with several models of RIO mp3 players. I cannot access their website currently for support (yet I'm having no problem accessing any other websites...). The customer service number is not toll free, and from what I've read from others, it looks like I'll have to send it in and pay more for repairs than I paid for the player! I get the fact that there will be glitches in new products, but the lack of customer service would discourage me from ever purchasing another of their products in the future. DON'T WASTE YOUR MONEY.
Is the review positive or negative? 