Negative Positive
Title: Faulty device, faulty service
Review: After a few months of operation, my DVC II started giving the message "A device attached to the system is not functioning", and would no longer capture video or audio while still under warranty.I tried all the tips in the online tech assist as well as email support with no positive results. I then tried the phone support (toll call) at least 5 times and never got through to a person. But did leave a message with my phone number. They never called me.I then wrote a letter which resulted in another round of email tech support advising me to try all the things I had already tried. Eventually I was given another phone number (toll call) which no one ever answers. I have not had any resolution after three months of trying to get their assistance.SAVE YOUR MONEY. Invest in a good digital camera instead.
Is the review positive or negative? 