Negative Positive
Title: Amazon is ignoring me
Review: April 3, 2011, I placed an order with Amazon for two One Touch can openers, one was a gift and one was for me. I received them and neither worked. They did not have the One Touch logo on them. I contacted Amazon and they told me to send an email, which I did, to make my claim and the would forward it on to Ebulalways. I heard nothing. Called Amazon again and wrote another email on May 4. In the meantime, I ordered one can opener which I received with the One Touch logo on it. It works great. I asked that my account be credited for the two defective can openers and again heard nothing. Why are you asking for feedback if you don't do anything about the complaints. Is someone not doing their job at Amazon or what? Why aren't I entitled to a reply. Let's see if you put these comments out there for other customers to see.I don't hate the product. Why is it rated like that. I am rating Amazon.
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