Negative Positive
Title: Truely the worst service I have had
Review: DO NOT USE VONAGE. The call quality is poor with buzzing and feedback. The voice messsage, maintained on Vonage equipment is choppy and they can't fix it. They just tell you to unplug and the plug in the router---to no avail. Customer Service is wait on hold for 42 minutes, get disconnected, call back, speak to a guy in India that has no clue about helping you, get disconnected, call back wait 24 minutes, get "escalated" to no where and then get an e-mail saying to troubleshoot on their web site, when the website says call in. Try to cancel, they charge you for termination fees and keep charging you for monthly service after having service disconnected. THEY WILL WRECK YOU PHONE SYSTEM AND YOUR CREDIT AT THE SAME TIME !
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