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Title: Awful Customer Service
Review: I was happy with the TV when I bought it but it broke after about 8 months (wouldn't turn on). The TV is still under factory warranty but it's been almost 4 weeks and the replacement chip I apparently need is still on backorder! Toshiba can't tell me when my TV might be fixed because they don't even know when they'll receive the required part! In fact, they don't even know for sure whether this part will fix the problem!!! Next time I'll pick a brand that does a better job of standing behind their products.
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