Negative Positive
Title: Don't expect replacement parts.
Review: The sweeper works great. after a few months of use the battery got so hot that it melted the plastic around the terminals. I emailed customer service and got no response to the question. I also asked them how to get replacement belts, they directed me to their web site. I ordered the belts the first week of 12/03 and my credit card was promptly charged. I have never recieved the belts but I do get a postcard every 3 to 4 weeks explaining that they are on backorder and should arrive in 3 to 4 week. Well they haven't but the post cards keep comming.Customer service at 800-798-7398 has no answers. The phone at 866-694-6401 rings once then goes busy. This is the worst company that I have tried to do business with since Verizon.
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