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Title: Might have been good if all the parts came.....
Review: The Thule sidekick came without one of the hinges and with one of the strike plates for the latch half assembled and incorrectly. Calling Thule customer serivce, well, I gave up after 4 20 min period on hold over the course of a week. I sent them an e-mail, no reply, I wrote a paper letter, no reply. I needed to use the item so it was a trip to the hardware store and I had to rig and manage the repairs myself. Quality control at Thule and customer service seem non-existent. I would try other brands, after all it's only a plastic box and some hardware.
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