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Title: Absolutely no customer service
Review: The service works well . . . most of the time. However, if you have a problem, Vonage doesn't want to know about it. I've waited up to an hour on hold to get a tech rep and forget about e-mail support - they just don't answer. Now I want to cancel and they're going to charge me a cancellation fee! My advice is to wait until they work out a few more bugs and get over their growing pains.
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