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Title: Business Process Management - The Third Wave
Review: This book can be summed up quote from page 70 of the text: "long on talk and short on results." I was very disappointed with the investment of any money in this hyped book. The authors ramble on and on and give little but their long winded examples of what they think the third wave is. My advice is to read the introduction and don't waste your time with the rest of the book.
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