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Title: Product activation = unusable product
Review: I have been a TurboTax user for the last 5 years, but I think this year I will have to switch. Like a lot of others who have commented on this product, I was not able to activate my TurboTax even though it was the first time I installed it. Their "live" help told me to reinstall from hard disk, to reinstall in safe mode, and then to clean up the disk. After spending 3 hours with them, I gave up. I am a computer developer so I am comfortable working with computers, but this product is impossible to work with!
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