Negative Positive
Title: Bad service
Review: I ordered this item and first of all it was not exactly like the picture. The sleeve was just a black cuff, that I was willing to live with. Then I turned it on and it made a clicking noise but the hand did not move. Changed batteries and still no go. Quickly emailed seller via Amazon. They replied they would replace if after checking out a new one if I wanted. I sent a message of Yes..then I never heard from them, how to send the old one back or any advise as to what the next step was. I waited about 10 days, then it would be too late to receive it in time for Halloween. I sent an angry email and they responded telling me to call. After being put on hold for 10 minutes some one came on, I explained the situation and they asked me to hold, they came back and said I could keep the non-working hand and they would credit my account, they did not have any more. I found this service deplorable!! I will not order from them again no matter what they are selling.
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