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Title: Activation Hassles - Life is just too short for this....
Review: TurboTax is a great program - easy to use, very functional for its intended purpose. We've been using it for years and have been very happy with it. But, apparently the company that provides TurboTax (Intuit) has decided that us shiftless customers are not to be trusted, we could be pirating their software. So Intuit has implemented an 'activation' scheme to protect their software. So far the "protection' has worked great. It has prevented us from using the software at all. After 4 calls to the "customer service" department, and a lot of time on hold, we still have not been able to get it activated. Yesterday on the 4th call, Intuit finally admitted they were "having problems" with the activation process, after initially implying it was "user error". They say they expect to have a 'fix' soon...What a lousy way to treat customers.
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