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Title: Weber does not warranty their grills!
Review: I have always held Weber to a certain standard that included their product and customer service until the first and last time I had to deal with their customer service.Here is my story:I had a party the other day where I grilled up eight amazing rib eyes. Unfortunately the fat from the steaks left a lot of residue onWeber 386002 Q-100 Portable Gas Grillthe grill and in the grease pan. When I was done grilling I turned off the propane and allowed the grease to burn off the grill when it continued to burn and then before i knew it the grill was on fire. Never experiencing this before, I called up Weber and said that 3 years after my purchase the grill does not warranty grease fire damage (strange for a bbq?). Their best solution was for me to buy a grill from them at cost, which is roughly the cost at amazon.Needless to say I will never buy a Q bbq again and I have regrets on buying my other Weber genesis. Maybe this is the time to go to charcoal exclusively.
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