Negative Positive
Title: Package problems
Review: The mug arrived in a speedy manner, but was poorly packaged. There was absolutely no padding around the mug itself. Just around it's box! So, of course, it arrived broken. I really wanted the mug...but, I sure won't be shopping here again, because I don't trust that the next item will be packaged properly and I will have to fight with this all over again.
Is the review positive or negative? 