Negative Positive
Title: Bad News
Review: This product came bundled with my new scanner and I installed it 10 days ago on my 1.4 GHz PC, 512 MB RAM, running Windows 2000. At first the only problems I encountered were with slow image file opening, .pdd format as only option, and image file naming. Then attempts to launch the application on day 11 were met with errors messages related to the "scratch disk being full". I have 32 GB of available on the hard drive so this message is mystifying. So far I've downloaded online troubleshooting documentation, sent emails to customer support, called their toll-free and pay-as-you-go numbers for customer support -- all to no avail. Calls to their 900 number were either dropped or they couldn't find me or my product in their database. I've never had so many problems with photoprocessing application. My advice -- use something, anything else -- this product is bad news.
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