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Title: Poor product, worse technical support
Review: The installation CD sent with this product did not work. It was either the wrong CD or it was defective. The Welcome page said it was for the right product (WN311B) but on trying to install it, an error message said that it could not download files for a WN511B and rejected the installation. Five calls to Netgear technical support produced 3 disconnected calls, one promise to call me back that never materialized, and one supervisor who handed me over to someone who couldn't solve the problem, and therefore 2 wasted hours on the telephone. I requested a new CD, but was told that was not possible and I would have to send everything back to the seller (Amazon). I have done that and am now looking for a non-Netgear replacement. I rated this a 1 star only because I couldn't rate it 0 stars.
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