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Title: What an awful product!
Review: I should have known better since I saw the other negative reviews before I purchased this toaster. But after looking at various other toasters, it seemed as though all of them were more or less despised by the review writers. So, thinking the reviewers must be just natural born complainers, I went ahead and bought it anyway - twice. The first one toasted only on one side. The second one would not keep the toast down without holding the lever. Both failed to brown the toast on any setting below 10 (the highest setting). So I returned both of them and gave up.KitchenAid seems to have no quality control whatever! (They could learn something from Amazon.com, which was pleasant and helpful throughout the ordeal.) I certainly won't be purchasing any more of their appliances. For those of you reading this and thinking I'm a complaining kook, think again. All these negative reviews are accurate. This toaster is a piece of junk. If you buy it, be prepared to be toastless!
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