Negative Positive
Title: When it works, it works, when it doesn't, you're dead
Review: I have been using EMC Retrospect HD for over 2 years. It installs easily and runs reliably until ...Something unforeseen happens ... such as the network temporarily going dead, or a Windows crash. In my case, all the files backed backed up on the external hard drive became INACCESSIBLE and EMC Tech Support was unable to find a solution. The files are there. It's just that EMC Retrospect is unable to access them and retrieve my files! This has happened twice. Either the product or Tech Support or both are at fault. I am giving up on Retrospect and looking for a replacement
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