Negative Positive
Title: Not reliable back-up device and poor customer service.
Review: Completely failed after 4 months of light usage as a primary back-up device. Luckly I have all the original data at my main computer. So I called the customer service for the replacement. To my suprise they refuse my request and asked me to download some free HD-recovery software from the internet and tried to fix it by myself. And they said the warranty covers REPAIR ONLY with one way shiping. He promised to email me the RMA # and then no response so far. Looks fancy but this is not reliable hard drive and I will never buy any product from the LaCie again.
Is the review positive or negative? 