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Title: "The same message repeated 10,000 times."
Review: I was very disappointed with this book. The premise is very strong - 20% of your efforts produce 80% of your results and 80% of your efforts produce 20% of your results so focus on the most important 20%. Rather than buying the book simply repeat that 10,000 times and you get the exact same experience. Sure the book points out that 20% of your customers produce 80% of your sales and probably your problems but the book comes up very short on practical ways of using the 20/80 principle. Covey's First Things First is more practical and more succinct on the subject. Save your money for another book.
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