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Title: product does not match description - bad customer service
Review: While this product is mostly ok (the angle of the seats is weird for the kids to get used to), it does not match the product description. No weather shield is built in as the description indicates. When I called Pacific Cycle (the manufacturer) to figure out a solution, their support was very unhelpful and actually rude. She couldn't even help me purchase a separate weather shield. I'm sorry that I bought the stroller from a company with such bad service.
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