Negative Positive
Title: Horrible Customer Service
Review: The time clock only prints the top half of each number. Each week I have to try to distinguish 2's from 3's etc. Have been trying to get a replacement for it for 3 weeks now. No one will help me. I've called atleast 5 different phone numbers, each party shifting the responsibility to another party where you will likely get a recording or be put on hold forever, just to find out that you really need to call some other department. Finally got a hold of the person in charge of the time clock returns at Royal and she said to email her the info and she'd send me out a replacement. That was 8 days and 2 emails ago. She has yet to respond to my emails. I was also informed that there would be NO REFUNDS, just replacement. I would love to go down to Staples or Office Max and buy a new one while I spend months trying to get my money back, but that's not gonna happen.
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