Negative Positive
Title: Not worth it for Tech-Support, maybe for parts
Review: It's possible that parts replacemnt is worth the price, assuming something major does go wrong, but I have two major issues with AppleCare:1) When your case is open, don't expect your engineer to ever call you back. I have never received a callback or e-mail from them---ever. I have an issue with my 17" Mac-Book Pro that has been an issue for six months! I have to keep opening new cases! my laptop also has an issue they can't solve, and won't even talk of replacing anything.2) AppleCare hours suck.So, get this: The iPhone was released in the U.S. at 5PM on a Friday evening. Isn't that close to the time AppleCare support closes for the weekend? Sneaky, hunh?So, what did I really pay for? Complete waste of money!
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