Negative Positive
Title: Worst Customer Service I've Ever Experienced!
Review: I had a Nesco 6 qt electric pressure cooker for a year and a half before it exploded boiling water over my entire kitchen and me. Even though I inspected the sealing gasket before each use, it failed. Being thankful that no one was hurt, I figured I'd just buy a new gasket from Nesco. Wrong.Nesco no longer supports my cooker and doesn't sell the gaskets anymore. Apparently their supplier went out of business. No problem. I figured Nesco wouldn't leave a loyal customer with a useless cooker. Wrong again!My expensive pressure cooker was used for only a year and a half and it is now unusable. Nesco offered no alternatives--no parts, no discount on a new machine, nothing. And their customer service department was extremely unhelpful.I would strongly suggest that anyone willing to pay this much money for a pressure cooker look to a different company. I will NEVER BUY FROM NESCO again.
Is the review positive or negative? 