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Title: Extremely Disappointed
Review: I ordered this machine and the first one didn't have all of it's parts, the video was missing and the needle throat plate didn't sit in flush due to a casting defect. Amazon sent out another one which I just got today and it doesn't work at all. I've spoken with thier customer service and I am not impressed. I only get well you can return it and get a refund or we will send you another one. Then I am told to request to return online only the system won't let me because it still shows pending. Amazon & Singer obviously don't want my business.
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