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Title: WRONG REEL PICTURED ABOVE
Review: I bought one of these items and it didn't look like the picture. It was a much cheaper version. The one I got was not enclosed. I could have bought it cheaper elsewhere. When I brought it up to customer service, they said they'd send me the correct one. Well, they sent me the exact same one. I called customer service again, they said they'd correct the picture. In the picture, if you see a hose reel that has a top on it and is enclosed, it is not what you will receive. Was told I could return both and they would pay shipping and refund money, so I commend customer service on that one, but what a pain.
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