Negative Positive
Title: Unreliable
Review: I bought a MFC-9700 from Amazon a little over two years ago. For the first year it worked well, and then the scan lamp started to fade on one side yeilding unreadable copies and faxes. A $120 repair fixed that, but then six months later the printer output started having an overall grey background. Brother tech support first suggested a new toner cartridge ($60) and then a new drum ($110) neither of which made any difference. The local Brother service center thinks it's the high voltage power supply, which will run about $150 to replace, that is, if it isn't the main PC board, which would be $230.My advice: save your money and buy an HP. The initial purchase price is just part of the total cost of ownership.
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