Negative Positive
Title: Horrible customer service from publisher Bonnier
Review: My experience was similar to the previous reviewer. I also thought it was worth $5. But the publisher also kept sending me out the incorrect version and sent out dated issues. When I contacted the publisher, they completely ignored my complaint about the issues being out of date. After 3 emails from me, 2 weeks later the publisher told me I should contact Amazon to get the correct version of the magazine.BUT Amazon had great customer service!! They responded in less than 24 hours of me sending an e-mail, credited me in full for the magazine and gave me an extra goodwill credit.
Is the review positive or negative? 