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Title: Another winner goes downhill
Review: Conan has my sentiments exactly. This was a great product for me for 3 years. When I splurged and bought multiple licenses for several home computers, nothing worked properly. Each and every time, the tech support (on Mars or Venus) gave me detailed solutions involving changing my registry manually. At first I tried and when that didn't work and they gave me more homework to do, I realized I was dealing with a defective program and an unprofessional cop-out of a company. Getting my money back was impossible so I decided to "take the hit" and never deal with them again.
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