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Title: Poorest excuse for customer service ever
Review: Karcher sells a what I thought to be a nice electric pressure washer. After 4 months of use, water started to gush out of the inside whenever the hose was turned on. That, however, is just one aspect of the problem.Their customer service for "Rapid Exchange" requires proof in the form of your credit card statement faxed to them in order to send a new unit, as well as a laborious phone call.Just save yourself the time, hassle, and headache. Don't buy anything Karcher, as you will regret it. They clearly manufacture cheap goods and then provide terrible customer service to boot.
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