Negative Positive
Title: Good product, lousy company
Review: 2 stars -- 4 for the product, 0 for the seller.The stepper is working fine after 6 weeks of regular use. However, the included "computer" never worked out of the box. I sent the seller -- Allegro Medical -- 3 emails to their "customer service" address. No response. Allegro did list an 800 # in a shipping status email sent before the stepper arrived, but this sort of poor service disgusts me to the point where I haven't called. (And frankly, I never saw the computer as much of a benefit -- but that's hardly my point.)Furthermore, once Allegro had my email address, they sent me spam newsletters every day. I had to un-subscribe to stop them. If this callous disregard of their customers' welfare is another indicator of Allegro's attitude toward customer service, then they're hardly a company I can recommend doing business with.Good product (computer aside), lousy company. If you don't need the computer, buy this stepper. But buy it elsewhere.
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