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Title: Be Careful
Review: I got my 20gb iPod for christmas, and was thrilled. It worked fine with only a few problems up until recently. It froze, and now it won't even work, at all. And to make things worse, the service for the iPod is quite possibly the WORST customer service i've ever come into contact with. Theres no phone numbers, no email, just their website. Once there, you have to fill out forms, submit a repair request form, wait for them to look it over, send it in, get the iPod replaced with used parts from other iPods that didn't work at one point, then wait for it to be sent back. I highly suggest getting something else besides an iPod.
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