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Title: Second unit craps out? Don't buy it.
Review: We've been through two of these micro torches, and both have failed! The only thing more disappointing about their premature failure (8 months each of light jewelry usage) is the idiotic web site, which used to be pretty good.I can't believe there's no support section! There's no troubleshooting guide, no FAQ, no manuals, no forums or other usage data of any kind! Perhaps someone told them that plumbers don't use websites? Then why all the fancy flash and catalog work, but the outright removal of important data?Maybe they can say why, but my take is that they stupidly think they own this market and don't have to do any support work. Bad move.David Smith
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