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Title: Dont expect help from Roxio
Review: Review: I have had this product for 2 months and havent been able to use it because I need the updates and I havent been able to download them. Customer Service is in Canada and the usual wait time is 10 minutes. I ordered the update disc on Feb 16 - was notified it was shipped on Feb 28 - today is March 18 and it still hasnt arrived. Phoning customer service is a waste of time because all they can stay is "It's in the mail".
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