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Title: Could not install - Bad support
Review: I bought this unit from Staples and was very excited at having my first AIO. I had read good reviews on the Amazon site and was thinking I got a good deal at $100 (refurbished).The printer just could not be installed. I am an IT Professional and understand technology a little more than a lay person. I tried everything possible to get this installed. I managed to install the drivers for scanner but not the printer. I changed my USB cable (HP Not including USB cable is very irritating).The support over email and phone was prompt but not useful. They kept telling me the same things which I had tried and not worked. They were unable to provide any insights into why the problem could have occurred.I do NOT recommend anyone to buy this machine. I have read other reviews on the web talking of installation problems. I hope HP fixes this problem soon.
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