Negative Positive
Title: Poor Quality
Review: My parents recently got Caller ID service and this is the phone they decided to get. The hook on the phone is on the handset part (look at the picture closely and you'll see it). It sticks and this creates problems in two ways. The phone will often fall off the hook when you try to hang it up (if it's mounted on the wall like ours is) and when you answer the phone the hook sticks. This means you have to pick at it to get the phone to answer.We are shopping for a new phone now.
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