Negative Positive
Title: Missing Items
Review: Despite several calls to the 1-800 Number listed on the Manufacturers box, the customer service representative would never return my calls for help. The item arrived without the instructions and the obvious back support for the back part of the bench which is clearly shown on every picture Amazon offers. A lack on instructions would normally not be such a big thing but the placement of the narrow slats is important for the spacing to fit properly. Amazon has responded that they will help with this company but nothing has occured as yet.
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