Negative Positive
Title: Great picture. Horrible product. Worst customer service on the planet...
Review: After going through 4 sets because the screen was warped, the set worked great for 3 years. The lamp did fail after about 3000 hours but was easy to find a replacement and simple to replace.Picture quality and features are awesome. But that's the only good news here.Recently the TV hums/buzzes so loud that it is unbearable to watch. We discovered that it is the color wheel. Well, forget about calling Gateway to help fix the problem. If you can manage to talk to someone who isn't one of the rudest people on the planet then they will kindly tell you that you are f-----.In short. STAY AWAY FROM THIS TV. For that matter NEVER consider buying anything that has Gateway stamped on it. Their products suck! Their service stinks! Gateway at $2 a share? WAY over valued!Any ideas on what I should do with my $3000 paper wieght? I was thinking of smashing it into a million pieces and sending them back to Gateway. Thoughts?
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