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Title: No Customer Support
Review: I hoped that the MX-500 would replace my Marantz SR-19 remote. It doesn't have the proper preprogrammed IR code to make it compatible with the Marantz.The HomeTheaterMaster.com web site barely functions and has no customer service. The manual lists a customer service email address that does not work. The Home Theater Master telephone customer service number is non-functional.Be careful.Brock FisherSan Diego
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