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Title: True Value's description is wrong
Review: The description for the True Value offer shows 12 roach motels. Only 2 are included in each package. After several e-mails to True Value's customer service were never replied to, called True Value's customer service rep to ask when I would receive the missing product, she explained that the offer had a mistake in it. She offered to refund the price of the order rather than ship the product as described. I recieved a credit for the product, but not the shipping. It has taken me several calls to Amazon to get the credit for the freight. This has been a very frustrating process to go through.
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