Negative Positive
Title: no help or support from help/support desk
Review: I purchased this software CD based upon Amazon reviews. The application loaded correctly and everything appeared to work until i attempted to run the live update. I found out that the product was not registered on their server. I twice contacted their help-desk (ANNE) via their web site. I twice responded via email to the questions/response they requested. I then contacted their help-desk again via their web site requesting their help in getting this product to run the updates. No help what so ever since then I can connect to their servers 66.192.12.30 (http(80)zerospyware.com) and (68.82.4.8, domain(53)) but then get kicked off and disconnected. Until they fix their help and support desk which they crow about, this product is not worth the purchase price. I have been unable to fully test it to see if it really works. recommend buying some other product.
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