Negative Positive
Title: Terrible Packaging!! NEVER AGAIN!!
Review: I was so disgusted with the arrival of my smoker, specifically the packaging. I was anxiously awaiting for it as it was a birthday present for my husband. I had decided to give it to him in the morning so he could use it that day to cook for company. Unfortunately that did not work out. It was bought as new and six different items were MISSING from the package (screws, handles, pan, bolts, manual)! I was so embarrassed b/c I already had over 5 lbs of meat thawed ready for my husband to use the new smoker and now I have company coming with nothing for them to eat b/c somewhere along the way, AMAZON didn't do a quality review on all the items included in the package. I am in the process of trying to get a replacement but in the meantime I am out of luck. I have been a faithful AMAZON customer but now am going to rethink my AMAZON purchases since apparently the quality review of the packaging to make sure all items are there did not exist for the brinkman smoker.
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