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Title: Frustrated and disappointed
Review: Just returned my second AV500. First one would not charge / turn on. Technical support told me to exchange it.Second AV500 seemed to work but had to use TV pod to get A/V in (awkward). Then after recording a video file I was not able to transfer it to my computer. Small files will transfer but not the larger one. Technical support was not able to explain the error message shown. Tested on multiple computers.... lost important video footage. Gave up.
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