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Title: 30$ to protect your wifi with this unit
Review: Amazon has nothing to do with this issue. We got our package as promised and in good condition. I paid the NEW price, but when I ran the software for start up, it wouldn't remember the security settings. I contacted Motorola and they said the product was NOT new. The warrenty had expired last febuary, it is now 8 months past that date. They informed me that they could not help me until we showed them we purchased the item NEW. Once we did that, Motorola customer service could help us add password protection to our WiFi for 30 dollars. This particular unit's software DOES NOT come with it for free. Even though it is one of the more expensive units out there. I know I can monoter who is using my internet and even protect my computer, but when has companies charged for this? I'm with others, get two different units and call it day. Add 30 dollars to the cost of this unit, because that's how much it would really cost to get the same features as something else.
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