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Title: Not What I Expected
Review: I purchased this printer September 2007 with the duplex option. First off, paper kept jamming and crumbling every time I tried to use the duplexer. Additionally, pages were printing with white lines across the paper. Tried getting technical assistance but nothing worked. I actually had to use another printer to print my final documents for my job. The final straw was when the 'carriage jam' error message kept appearing and the machine stopped working altogether. I got no help from HP who simply sent me an acknowledgment of receiving my complaint and never followed. Amazon was really good in accepting my returned item and refunding me. Bottom line, I would not recommend this printer at all.
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