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Title: Terrible product
Review: I have had this product for about a month when the brushes decided to stop working. I read the manual and followed the trouble shoot guide with no success. I had to contact Bissell regarding the product and waited 15 minutes for a representative to answer my call. The representative barely spoke English and didn't respond well to my requests but kept telling me to take the product apart. I had to purchase new belts and the product is still not functioning properly after several hours of time spent trying to "fix" this lemon. I previously owned a hover that out performed this unit. Instead of tring to save a hundred dollars by purchasing this "cheap hunk of junk" my next purchase will be a hover. At least with hover you get English speaking people that know what to do to help you! Terrible, unreliable product that I wouldn't recommend to anyone! Save your money and buy a hover!!!
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