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Title: This product shrinks
Review: When my Queen washable mattress pad arrived, it had a "factory" smell, so I washed it before sleeping on it. Natura says this product is washable in their ads--which is why I chose it. The tag says to wash on cool and dry on low heat. That's what I did. Smell didn't come out, so I repeated the process. When I put it on the bed, it had shrunk 8 inches in length and 6 inches in width. Now it looks like it fits a double bed, not a Queen. I have contacted Natura, and they say that from the photos I sent them showing a shrunken pad on my big bed, I must have exposed it to "heat". I followed their instructions on the product (dry on low heat), and they respond by saying that "it must have been exposed to heat." Therefore, "it is not covered by warranty." I do not recommend buying products from Natura.
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