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Title: Horrible customer service
Review: I also ordered the 16 oz product, only to have it cancelled without explanation. When I contacted customer service via email, I received nothing but a canned email. Sent another email, got the same canned response. Horrid c.s. I filed a complaint with the BBB. Even if I get nothing out of it, I'm hoping this will force the company to respond to me with something other than an auto-response!
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