Negative Positive
Title: I will not purchase another Apple product in a very long time
Review: The product is fine, but Apple probably has the worst customer support I have ever experienced. Their amount of topics on their on-line support is not broad enough. It is only helpful if you have very simple problems (like if you're having problems ejecting a CD from your drive), but for more complicated problems the on-line support is completely useless. Their phone support is even worse. I waited on the phone for 45 minutes to talk to a customer support person so he can tell me he would only help me if I paid more money. Next time I'll buy a PC with Dell or Gateway. Like I wrote, the product is fine, but part of the reason for choosing a particular PC is for customer support. Because I believe Apple's customer support to be horrid, I will not be purchasing another Apple product for a very long time.
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