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Title: Dealing with Apple
Review: The Mac Mini is a great product when it works. Dealing with Apple is NOT fun. Hours to get them on the phone to see about the disk drive which did not work at all even after a half hour with a techy. He was helpful but could not fix the problem. They would not replace the computer even though it was just out of the box since I had not bought it through their store. There answer was to send it to be repaired NO concern for an unhappy customer. Fortunately Amazon did care and sent out a new one right away. What a difference in attitude. Also I had to purchase a $100 adaptor from Apple to hook up the DVI connector from my flat screen monitor as this was not supplied with the computer. It is a large adaptor about 5x5 ins but is supposed to improve the picture.
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