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Title: If it breaks, you're SCREWED
Review: You'd think a HP CD-Writer with an HP Omnibook would work, right? It did...for two months. Then it stopped. Despite the fact that it was obviously broken (would not work after reinstall, or on a friend's computer; I tested the USB cables and my USB port separately, I tried it on a fresh install on a clean system), I went through three weeks of inane support e-mails (is the unit plugged in?). Once I had tried all 32 suggestions of theirs, they asked me for information to get it sent in for repair -- and THEN told me that they wouldn't do it in Canada. I'm now running over $15 in long-distance bills because they don't have a 1-800 support number and routine hold time is 45 minutes. This has been the worst experience in over fifteen years of dealing with computers. Avoid HP like the plague.
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