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Title: Logitech Harmony 880 Remote Control - Refurbished
Review: I purchased Logitech Harmony 880 Remote Control - Refurbished on Gold Box special. I received it with some of the buttons not working properly. My first inclination was to get a replacement (I paid only $70 at Gold Box special - incredible deal for such a remote), but after talking with Logitech Harmony customer service it became clear to me that I don't want to have this product at any price. Customer service doesn't know much about the product they sell. Not good! I returned the product to Amazon for a full refund.Logitech Harmony needs to improve the quality of both customer service personnel and quality of the product and then it might be a great product, but for now it is two stars.I purchased Sony remote which is not as fancy as Harmony, but it is reliable.
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