Negative Positive
Title: Worked well for 5 months
Review: I received this coffee maker as a gift in mid May 2012. The unit stopped brewing coffee at the end of October. I called the company and advised them of the problem. They said if I had a receipt that showed it was purchased in the last 12 months they would replace it. If I couldn't find the receipt I was SOL. I found the receipt and emailed it to them. They responded that the receipt didn't have a date on it. After I helped them by. pointing out date they agreed to replace it. They told me through unit was under warranty however I would have to send them a check for $15 to cover shipping. I also had to cut the power cord from the unit and send that to them along with the check. Their customer service was awful. Nothing compared to amazon or Nintendo. Couldn't believe that because I received a faulty unit, I would have to pay anything to get it replaced.
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