Negative Positive
Title: No customer service
Review: If Norton Antivirus will not function, Symantec refers it's customers to an online form to be completed and then submitted. Unfortunately, the form requires an account I.D. number which you cannot get unless you start Norton Antivirus which does not work which is why you are submitting the form in the first place. Therefore, Symantec customers are helpless unless they want to pay $29.95 per incident to talk to a customer service representative by phone.
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