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Title: Two bad units
Review: Unfortunately, I can't comment on the quality of music playback as I never got that far. The first player would only display a white screen. iRiver technical support informed me that I had a "bum unit". Thankfully, Amazon has a very efficient return policy, but the second unit didn't do any better. It froze on the boot up screen, after waiting only ten minutes for technical support we went through various fixes before I was again informed that I had a bad unit.I'm now returning the units for a refund. I don't have any confidence in the quality of the H10 and it doesn't help that included in the paperwork is an orange flier with "STOP" typed on it, instructing you to contact iRiver support before returning the product. It only leads me to believe that they have had numerous problems.iRiver does earn one star with very adequate technical support, but it's unfortunate that the quality of product requires that support.
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