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Title: Shoddy tool
Review: I could not wait to get my Rotozip. My family had presented it to me as a gift.My switch broke after hour two and the Zip Mate attachment after day two. The wheels are fine and work on other tools and the spiral bit is very effective. The motor still works but now the head is jammed and does not come off. Service is somewhat confusing. A call to the 1-800 number tells me the Zipmate is replaceable but how does one get it off? They suggest sending it to Black and Decker for service; I am confused? Bottom line is try another vendor. This may work for the craft set but it is not as serious a tool as TV leads one to believe.
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