Negative Positive
Title: Product good, getting tech help time consuming.
Review: This all-in-one product is good. Easy to install. However I did need some helptwice. Calling help line was intensely time consuming because first you are connected to Indiawith someone who is difficult to understand. After telling him the problem he connected me withsmeone in the wrong department. I very carefully told both I needed to speak with someone in the Mac tech help.Both times I called they did not listen. It took a good half hour listening to menus,recitingstory etc. Eventually reached the right people. The second time I suggested to the tech person that he tell HP toget a separate number for tech Mac people. He said they had but it was never done. Once I reached the right peoplethey were patient and helpful.
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