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Title: Disgusted
Review: My unit stopped heating after a month's use. Called the manufacturer who told me to send it back but that I must use the original box. Unfortunately, I had thrown it away. Offered to sell me a box. I carefully packed it in another box and returned it. The repair shop said the they received it broken and sent a picture of a press in a box with a broken handle. Said they would gladly send it back as is, but I would have to pay shipping. It cost me over a $100 to get it fixed and returned. They either replaced the handle with a used one, or did not replace it at all. Three months later it stopped heating again. This time they told me to open it and replace a thermistor which they sold to me. That component burnt out at least two more times and changing that part became routine. Now the press would not even turn on. I don't believe that I got 20 hours of use out of it. Please do yourself a favor and buy another brand.
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