Negative Positive
Title: Terrible product, terrible customer service from Direct Care. Please do not buy this product.
Review: We ordered 2 of these even though I read some negative reviews regarding them. I was hopeful because we had one of these years ago and it was fairly effective. However the two we ordered not only don't work, they leak water all over - I believe from where the impeller fits on the tanks - so a huge mess and except for the water that they leak and the wet towels from cleaning up the messes, it seemed to add very little humidity to the air - useless. If it was possible to give the product a negative star review, I would have done so. After communicating with the seller several times, they refuse to do anything - just replied, talked to their department that handles these things and since they had no complaints and no comments from the manufacturer regarding and recalls, they will do nothing. Hopefully Amazon will stand behind their A-Z guarantee and help us out or we have lost the cost of the humidifiers.
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