Negative Positive
Title: Symantec violates their own EULA
Review: I had been a satisfied Symantec customer since Windows 3.1. However, I recently tried to reinstall this product after having reinstalled Windows on a computer I purchased it for. (I had bought 3 licenses for 3 computers) Reinstallation is completely blocked by their activation process. Two hour long calls to Customer Service and a contact to email service all told me to buy another license. "Please note that, as per End User License Agreement (EULA), one license = one installation on one computer. However, Symantec understands that user may need to re-install the software in case of hard drive failure, etc,therefore, it has provided 2 extra licenses. However, our server indicates that these licenses have been used. Hence, I recommend you to purchase a new copy of the software at an upgrade price." They don't let me reinstall! Even with a valid license! DON'T BUY THIS PRODUCT. And Symantec, say goodbye to another previously loyal customer.
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