Negative Positive
Title: have not been able to return/exchange
Review: I ordered 4 pairs of flip flops according to havainas size chart, which ended up being a size to small. This order was placed on June 10th. As of today, July 4th, I have not been able to process this return either through their web site, nor on the phone with their customer reps., who were at a loss as well. I was promised an extension for my return date (they have a 30 day return policy), and they were supposed to contact me within 48 business hours which they yet to do. Flip flops are not worth all of this trouble!!!
Is the review positive or negative? 