Negative Positive
Title: Do Not Buy HP products
Review: HP Officejet Pro L7780 Color All-in-One Printer/Fax/Scanner/Copier (C8192A#ABA)If you value your time and sanity, do not even consider buying this HP product. I am now having to deal with the 5th defective version of this device sent to me since I had the extreme misfortune of buying an L7780 from HP in November, 2008. The print quality is marginal, the speed is slow, the machine is noisy and hot - and that is when it actually functions, which is seldom.HP Customer Service (if you can call it that) is even worse. It is slow, unproductive, filled with excuses and little effective action. At one point, a customer service rep replied to my comment that sending a defective device to replace a defective device was a mistake on HP's part with the comment - "Oh no, that is not HP's fault - accidents happen after all" With an attitude like that, any rational buyer of electronic equipment should avoid HP like the plague.
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