Negative Positive
Title: Good Product w/ Pathetic Customer Support
Review: The software installed easily enough as I would expect, but subsequence problems are not handled well. I tried numerous times using their web based help, even tried the "live" online technician (who as of 3 weeks ago, has yet to respond to my question... he may no longer be alive??), and still no ability to update new virus protection, which renders mine fairly useless. I would say to buy a more reliable brand like Norton.
Is the review positive or negative? 