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Title: Great product and customer service!
Review: I didn't buy by Bona mop through Amazon but thought I should write a review since I do use Amazon so much. I bought a mop from Lowes and it was broken. I wrote Bona to ask if I was assembling it correctly or if it was broken. They wrote back immediately and said it was broken and they sent a new one free of charge! Excellent customer service and I love the mop. It cleans quickly and efficiently! I use both the duster and the spray mop combo! Love it!!
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