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Title: Binoculars nice - Canon service and case not so good
Review: Got these binoculars for my wife at Christmas this year so they are about 3 months old. We went on around 5 short hikes when the stitching binding the strap to the case came completely out of one side dropping the case to the ground. I emailed Canon expecting an apology and a new case. I got the apology, but it was with an explanation that the cases have NO warranty and I was out of luck. After spending over $300 on this product by a well-known company with a high reputation and owning it only 3 months, I expected better. The binoculars are nice, but what happens when the strap on your unwarranted case breaks, drops and breaks your binoculars, and you call Canon? Very poor quality cases. Right now I cannot use the binoculars because I have no case and have to figure something else out. So what good are great binoculars you cannot use?Binoculars - 5 stars; Case - 0 stars; Canon - 1 star
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