Negative Positive
Title: Missing piece/bad customer service
Review: My daughter receive this as a gift off the Amazon wish list. It was missing a bishop and had one extra pawn. When I called customer service, they would not send us the missing bishop because the set was purchased by someone else as a gift for us and not by us directly. Who wants to bug a gift giver to find paper work and have them call a company to get a missing chess piece? My advice, choose different brand so that if there is a problem, you are not left with hassle or a incomplete set like we are.
Is the review positive or negative? 