Negative Positive
Title: Total waste of time and money
Review: Book info: I read the 1st edition that was published in 1993.Pre required knowledge or literature: NoneGeneral: The book is hard to read, every topic it handles it immediately goes deep into the subject, therefore you lose trackBook content:In my opinion when talking about benchmarking you are looking e.g. at a process what you want to compare in performance with a standard or reference (process). You would say that ways of quantifying performance of a process for example OEE would be explained in this book, but it isn't. Therefore you get crap like "Section 8: Assessing Quality Maturity" (17% of book) and section 9: "A Bibliography of benchmarking literature" (9%) Appendixes (9%) etc. The book handles everything from a management perspective e.g. how to convince management; calculating costs of benchmarking; project management related issues; basically everything around benchmarking project and therefore forgetting the import issue itself BENCHMARKING.
Is the review positive or negative? 