Negative Positive
Title: Nice but could not get it to work and terrible customer service.
Review: We tried 2 of these and could not get the cable input to work properly. Just to be certain we connected the cable to one of our VCR's and did an autoscan and the it found every channel and the picture was excellent. We connected back to this DVD recorder and all we got were fuzzy and black and white channels. Same problem with replacement recorder. We called the service number and ended up with someone in Manila, Philippines who did not have a clue and didn't seem to care either. Final suggestion was to unplug the recorder, wait an hour and then try again. After this, we will not buy another RCA video player or recorder. We are going to try Panasonic.
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