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Title: Sony Ericsson has appalling warranty support
Review: I had purchased two Z520a phones, one of which was defective upon receipt.I shipped the phone for warranty repairs. However, I was without a cell phone for a month because of their lack of response.There seemed to be little to no communication between the warranty repair center and the customer service support. It was difficult to get any repair information, and the phone was returned to me unrepaired with the statement that the repairs were not under the warranty coverage.Obviously, one less Sony Ericsson customer here.........
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