Negative Positive
Title: setup disk and instructions dont work, support unavailable and when available, incompetent
Review: The instructions and disk dont work. I was instructed by the first technician I got on their support line (which took 20 minutes) that there was another step that neither the disk nor the instructions disclosed or ran. I ran the step and it didnt work, so he transferred me to someone else. This more "highly trained" person insisted that, although my wireless modem could connect to everyone's network but my own, that it must be my modem and not their router and that it was not their problem. I have called 5 more times and still yet to get anyone competent and even get through in under 20 minutes. I plan to return the router and avoid linksys products from now on.
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