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Title: More power than I thought
Review: This immersion blender had more power than I had initially thought. I mainly use it for milk shakes, and it has performed nicely. It pulverizes oreo cookies and frozen fruit with no problems and makes good, creamy milk shakes.HOWEVER, the motor burnt out after two weeks of use! I called the manufacturer and the customer service rep was genuinely sorry for the performance of the product. She also advised me to pulse, instead of holding onto the button continously, when blending. She was really patient and directed me to a local, authorized store to have the blender fixed. I had no problems dealing with the store. They gave me a new motor unit and said if I had any other problems with it, they would be glad to fix it - I was in and out of the place in 20 minutes.The overall service of the manufacturer and dealer more than made up for the inconvenience of the broken motor.
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