Negative Positive
Title: Great when it is working, but................
Review: This is an amazing color printer - fast and perfect color reproduction. However there is a serious flaw with the toner cartridges. We have had toner leak out of two of the color cartridges, covering the inside of the unit with the powder. This was not due to installing the cartridge incorrectly since they both worked fine for 3-4 months before the problems occurred. It is nearly impossible to clean out all the toner powder from inside the printer (my company has outstanding IT support and they have given up). Everything now prints with a hazy yellow background. Our IT guys contacted HP and they deny the problem, but if you search the web you will find many other folks with the same problems. Between the down time, the cost of replacing the cartridges (around $250 each), the mess (we still have a magenta spot on the floor) and now the printing problems I have to recommend avoiding this printer until this problem is corrected.
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