Negative Positive
Title: Great Printer, Terrible Support!
Review: I bought this printer last Saturday. After hours and hours of trying to set it up on my wireless network I finally figured it out and got it working and it has been great since then.However, HP's support is absolutely awful. I have spent hours on hold, just to be hung up on, and I have not found 1 person there who knows anything about this printer. I spent hours on the phone with them just going over the same things found in the basic instructions for the printer. They don't have any clue how to support this printer yet, and they have no clue how to provide good customer support at all.I found that a lot of customers with Linksys Wireless-g routers have had trouble with this printer. I have this router and ended up finding out that I had set it to only accept G devices. Once I changed this to also accept B, it found the printer and I was set. If you are having problems, go back to the instructions for your router and check this out.
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