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Title: Poorly-written ramblings of someone loosely connected...
Review: Although the topic is enthralling, this book is awful. The author is a "consultant" who develops a perspective based on his personal biases and the opinions of various sources who appear to be mostly neighbors and relatives who have worked for Delta at various times. He lacks a basic grasp of airline economics and macroeconomic conditions, instead focusing on small details such as the cost of the CEO's office furniture. The book is a poorly-organized set of ramblings that do not have credibility for a serious business reader.
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