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Title: MacBook Pro Battery Exchange Program
Review: I have had this machine since March. It always ran hot so much that you had to cover your legs when using it. The battery began to give me real trouble at the same time Apple announced its battery exchange program. Once I figured out how to read the battery serial number(I had to remove it and blow it up via the copier by 200%!) and even then it took me a while to figure out the final four characters, I called Apple, was told to use the web site, entered the info at about 3:00P.M. and received the replacement battery the next day by 1:00P.M. Called DHL at 1:30P.M. to pick up the old one and they were there by 3:30P.M. to return it to Apple. Excellent response and I wonder if Bill and his buddies would even consider matching that. Oh, by the way, the machine ain't bad either.
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