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Title: Do not buy ANYTHING Rival!
Review: After the first use of my Crock Pot, the handle broke off. I called Rival and first she said that the part would be there in 2 weeks. I said that I just read online that is what they are telling everyone else. She then said that they cannot replace the handle, that I need to buy a whole new crock pot. I have read hundreds of complaints online about the same exact problem and horrible customer service.
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