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Title: Insufficient shipping packaging may have broken roomba
Review: I ordered this as a gift for my significant other who likes gadgets. It arrived in a fairly thin bag, around the regular roomba box which had a tear in it and had clearly suffered some abuse either in transit or before shipment. At any rate, it turned out that the bristle guard was broken, and after we got that replaced by the iRobot people, the Roomba still doesn't retain its charge well. I'm guessing since it was refurbished, the Amazon customer service people, who were very prompt in response, were out of stock to send another one (hopefully an operational one) and could only offer a refund if we sent it back, plus a $10 discount on future purchases. Perhaps this was an anomaly, but at this point in time (about 4 weeks after the roomba arrived in the mail), the fact that it does not run properly still has not been resolved.
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