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Title: Good Product, Terrible Support
Review: This probably would be a good remote but due to the lack of customer support it's more of a paperweight. Several times the remote failed to function and required an update to be downloaded. All I got from the Logitech website was that they were aware of a problem and an update would be available soon. Enough is enough, so I went back to using my old "One for All" remote. Yesterday I thought I'd try it again so I went to download the software from Logitech. The button is there to download and you can click all day but nothing downloads. Great job guys! No more Logitech for me.
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