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Title: Braun not responsive to bad coffee maker
Review: I bought this item here at Amazon.com. I was excited to get it since I am always forgetting to turn off my coffee pot. I liked the design and the built in filter. I had used it for two weeks when it started shutting off before two hours, but it still was okay. Then it started shutting off during brewing. I took it in to the official Braun representative in our area. They wouldn't replace it, but they said they would repair it. After three phone calls and three months I finally got it back. According to the repair place they had to repeatedly ask Braun for the parts. I guess since it was a manufacturing problem and wasn't making them more money it wasn't a priority. It works, for now, but I don't have a lot of confidence. It is suppose to shut off after two hours and it does it after an hour and a half.
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