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Title: Retains heat and cold for maybe 3 minutes
Review: This product is great for the first 3 minus then it gets too cool or hot. I have tried heating it more or cooling it more but it never stays more than about 3 minutes at a usable temperature. What a shame because it feel great for those first 3 minutes and works great.The velcro around the neck hurts and is very tough too.
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