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Title: troubles
Review: I don't think this product is ready for prime time.The Cd that was enclosed was not ready for a new Mac; find the righting the correct one was a pain.It contains NO manual, requiring you to find and then down load the trouble shooting section.First thing I did was a copy; and it had a paper jam.The manual was awful, the drawings confusing. (I am an engineer; it should not have been any where this difficult.) On the web I found some photo's.The photos were small and could not be enlarged.I called the help desk... the guy was nice and he tried.But, he did not have access to better quality pictures; and the machine that they had on site was missing parts!!I finally figured it out while I was on hold for (the call lasted nearly an hour).john
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