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Title: AppleCare Replaced my Powerbook G4 with a new MacBook Pro
Review: The backlight sensor on my PB G4 (2.5 years old) became defective and I sent it to Apple to fix under AppleCare. The sensor was backordered and after several weeks I called to complain that it was taking too long to fix. I spoke with a Supervisor who said that since the sensor was backordered and they could not fix the PB G4 in a timely fashion they would give me a new MacBook Pro instead. They shipped me the MacBookPro several weeks ago (latest version and not refurbished) and then they sent me my PB G4 so I could transfer the files and then after deleting files I sent the PB G4 to Apple (all shipping was at Apple's expense). I must say that I was really impressed.
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