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Title: Poor scissor feature
Review: Looked forward to replacing my Classic knife on my keychain because the scissor feature did not perform well. The two halves of the scissor bind and only open partially unless you manually assist it each stroke. So I ordered a new one. It arrived, incorrect style, quickly corrected by Amazon customer service. But the correct knife arrived and was a continued quality disappointment. The scissor feature on the new one is as bad as the old one. I have many Swiss Army knives and have previously believed their quality and customer service were first rate. I contacted SA and received a response stating they would look into my quality concern. A couple weeks went by and they replied that their scissor spring had not changed. Period. Hardly addresses the poor performance I reported to them. And the spring was never the problem anyway. The two cutting faces of the scissor are too tight.Bottom line ... Poor or deteriorating product quality and sadly poor customer service to match.
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