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Title: OK Phone - Terrible Company
Review: The Phone sounds good. The looks are a bit industrial. The size of the base is very large. Some of the operations are a bit mystical. If someone else answers the phone and you want to get on the same line and talk too or if your answering machine gets the call first, you need to push the line of the call once, wait for 2 seconds and then push the line again. If you have guests you need to train them on how to use the phone.Worst of all is the customer service department. If you call the 800 line it may take as much as 6-8 hours to get through. When I called and asked for a supervisor, I was put into voice mail. When I asked to speak to someone in sales or at least management, the receptionist gave me the message that customers can only talk to customer service and shouldn't bother anyone else. At this point I never wanted to buy another Uniden product.
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