Negative Positive
Title: BAD
Review: I did not receive any papers for this merchandise. Neither paper for to return the merchandise. Also, the tools for the little door to be installed never came, in spite of I sent an e-meil requesting it. Until now 03-19-2011, I have not received any answer at all. I cannot use it. I am very upset. I hope you can help me now to avoid the feedback w/ video.
Is the review positive or negative? 