Negative Positive
Title: This product not as advertised
Review: I have been an avid 'flosser' for years, so after my old one quit working - I purchased this one 7 months ago. It worked great until about a month ago, when it started to leak out of its reservoir. I contacted the company hoping they would at least offer a replacement part...this was their response:Thank you for contacting Water Pik, Inc. customer service.We do not recommend leaving water in the reservoir between uses. Please drain the reservoir of any remaining water or solution after each use, which may be done by letting the flosser run for 7-10 seconds after using the product. This should prevent the unit from leaking while not in use.Sincerely,Katie M.Consumer ServicesService@waterpik.comYes, the reservoir does not leak if it's empty, but the whole reason for a reservoir is to hold water & I love the convenience of not having to fill it every time I use it.Sorry but this will be my last!!
Is the review positive or negative? 