Negative Positive
Title: Get out the bugspray!
Review: I mistakenly purchased Rand McNally 2000 thinking it was the updated version of the software I have been using for years. I had so many problems in the first 2 days, I called customer service who walked through all my problems and came up with the same bugs on her end - she agreed with the problems, but had no idea how to fix them! One example is the measuring tool between 2 points - it doesn't work on the icon, only around it, which leaves up to a 1.5 mile variance in any given direction! After telling her how frustrated and dissapointed I was with this software, she gave me the address to return the product for full refund (90 day guarantee).Later, I realized it was Microsofts trip planner 98 and Streets 98 that I had been using. I am ordering the Microsoft 2000 version today (and returning the other product). According to other bad reviews for Rand McNally 2000 and the great reviews for Microsoft, I am not alone!
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