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Title: Total Incompetence
Review: In all my fifty five years I have never dealt with such an incompetent company. We have had 5 Tracfones and trying to get them to work is difficult, which is putting it mildly. No-one at their company understands English and even speaking very slowly doesn't work, so much so that you go round and round in a continual loop. We needed a new sim card last year, three times they said they'd sent it and three times it never arrived. Bought a new phone and need a sim card but this time they tell me my cousin's address doesn't exist - funny she's been there a while and we've visited her. (We live in England but spend many weeks in the States each year). They won't send cards to England, fair enough, but why can't they deliver them to addresses in the States, or at least not lie and say they have when they obviously haven't. Avoid this company like the plague.
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