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Title: Worst after sales service ever
Review: I bought this product - and had some issues with how it worked (the main roasting pot was also slightly chipped and cracked, and I wanted to find a local distributor where I could exchange the product immediately). In order to get some answers I:1/ Emailed the suggested contact on the iRoast website2/ Emailed every other email address at iRoast I could find3/ Posted several questions on their FAQ part of the siteAll this, and no response. I have subsequently figured things out, but cannot understand why a company that have a good product cannot offer decent after sales service. It is as if they are all on holiday and relying on suckers like me to keep buying their product.
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