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Title: Very elementary and not much info here
Review: I found this book to be very limited in regard to content. I was looking for more advanced techniques, or at least a more detailed study of actual methods for accomplishing what the title advertises. The author could have presented the main points of this book on a few pages and saved us all the time required to read the filler material. Just about any book you pick up about public speaking or personal communication contains the advice found here. "Repeat the question - It gives you a few more seconds to think about your answer" is about as advanced as the info in this book gets.
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