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Title: The product does not work - Zero support from IRiver
Review: I got this product about 2 weeks ago. In spite of hours spent on researching tips from the Misticriver forum and trying all sorts of different ways, the product has not worked correctly. The playlists do not work, the lists by artists and album is corrupted. The tech support, which is open only during business hours, has at least 45 minute wait. They clearly do not have answers to the problems with playlists, etc. My inquiries via email have been unanswered.It is clear that the product was prematurely launched to coincide with the Napster to Go campaign.It is a nice paperweight, if you can afford to spend over $250 for a paperweight!
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