Negative Positive
Title: Stop...Do not BUY this product without reading this review
Review: I bought this machine a month ago with so much excitement and anticipation. When it arrived, my husband and I immediately took it out and went to the store to get supplies to make a great Margarita. When we made the drink, it was horrible....instead of shaved ice as the advertisement states, it made balls of sleet and chunks of ice. The margarita's it made were not drinkable as they had an oily taste as well. We packed up the machine and wrote a letter to the president of company - Cooks Plus, Hilton Head, SC, and got pitiful customer service. He refused to stand behind the machine or take it back. After repeated phone calls it is now up to me to continue wasting my time by other means to try to get my money back for a product that totally does not work. I highly recommend that you do not buy this machine and if you do, it is not through this resource of Amazon.
Is the review positive or negative? 