Negative Positive
Title: DOA and no documentation on use in Windows 7
Review: It was dead when arrived. Also, they have drivers on their website but they don't tell you they aren't for Vista and Win 7, and that the latter OS's (should) have the drivers required. Finally, their tech support is about as bad as it gets. Although they answer the phone within a reasonable period of time, it is impossible to understand what these foreign language people are saying, and they take up far more time than necessary to diagnose/resolve a problem - totally dysfunctionality. Furthermore, their website says you can do a Chat session, but there is no link on the page, or any other indication of how to initial a session.
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