Negative Positive
Title: Don't even bother
Review: My husband and I purchased this iron and it worked great...for about a month. The retractable cord device ceased to function and would no longer allow the cord to be extracted in order to plug the thing in. We tried to turn the device on the bottom to get the cord out but this caused the iron to stop functioning all together. We were extremely disappointed. The craftsmanship was flimsy and cheap. When we called Hamilton Beach to complain and try to return the item, they did not want to take the item back. After forcing our way to the top of the customer service chain, however, we were finally able to return the item for the purchase price. I spent much less on different iron from another maker and was completely satisfied.
Is the review positive or negative? 