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Title: Defective, poor customer service - AVOID
Review: This product is useless. There are problems with the software that prevent it from working with a MacPro and possibly other machines. The product answers calls for a few hours or days and then locks up and stops working. At times it even grabs your phone line and keeps it busy for hours. The company maintains no staff of technical support people to help. It took me three weeks to get an acknowledgment of the problem from the company and then for 3 more weeks no one has gotten back to me after repeated attempts. I still have not gotten a refund and the product is completely useless. AVOID!
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