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Title: Wait - don't send it back yet!!
Review: I ordered this gate because it was exactly what I was looking for. Started to set it up, no instructions except for what's on the back of the box (very minimal), but I figured how hard could it be? After 4 different attempts at making the bumper bolts work, I was very frustrated and about to send the darn thing back. Then I looked at the reviews again and found the solution!Find the 4-star review written by alooknac from Montana. She does a great job at explaining how the bumpers are supposed to work. Once you get them on right, the gate works like a charm. My gate didn't have the exact same hardware as in the pictures, either. Don't take the "nuts" off the bumper bolts, just stick them as is in the holes. Adjust your gate to the right length for your doorway. Then turn the nuts AWAY from the bumpers, toward the gate, to tighten. TA-DA!!Thank goodness for Amazon reviews, and thanks alooknac. :)
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