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Title: It shouldn't be this hard to get software to work!
Review: I bought this product mainly for the utility tools, not the av or firewall, so I haven't bothered to install those. However, I can't even get the clean up tools to work. You click the button and the program shuts down instead of doing anything!E-mail tech support has been relatively quick to respond, but the 'fixes' they've suggested haven't helped at all. Frankly, I'm thinking of returning the darn thing.
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