Negative Positive
Title: poor customer service+warranty
Review: I bought the unit(Waterpik ultra flosser) in June of 2009 from Amazon.com. In Jan. 2011, less than 2 years later, the unit developed leaking problem and intermittent motor operation problem.When I contacted Waterpik, the calls either kept on getting dropped or I keep on getting passed to Waterpik sales place.I thought the warranty was 2 years, but apparently, they want to save money by not honoring the warranty.Don't waste your money on this company's product.
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