Negative Positive
Title: Sounded like a good idea at the time
Review: Personally, I think it has the potential to be a good product. Given that HP has now made several upgrades to this model (C5180,6180,7180, C4280, etc...), I think they agree. Personally, I would skip this model for one of the upgrades, or possibly another brand entirely.Here's why.I'm on C4180 #3 for the year. Actually, third in 10 months.My family got the first one in December of 2006, mainly to scan photos. I took it with me back to grad school, thinking having my very own scanner would be beneficial. For the 14 weeks it worked, it was great. One day, it just refused to turn off unless unplugged. It also refused to complete the turn-on process, staying in printer limbo. HP, after over 3 hours on the customer service line, finally decided to send me a replacement.Three weeks ago, the scanner/copier option failed on that model. So they have since sent me another. Mind you, the consumer absorbs the shipping cost.
Is the review positive or negative? 