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Title: No tie out included!
Review: The picture and description did not state that the product did not include a tie out! (But the package I received clearly had it written on front of package) KV wouldn't pay for the tie out (only the shipping) and will not reimburse my cost to ship it back! Plus, the operator wanted to debate if the product should include a tie out. ("Sir, it is sold as a trolley" - I guess I learned my lesson. The last trolley I bought included a tie-out, but dumb ol' me shoulda realized......!)Suggestion - 1.) Clearly state what is included in package (including updated picture). 2.) Send the tie out for no cost (what is 9.95 vs. good customer relations). 3.) At least pay for return shipping! (Cheap skates!)I will never buy from this company again.
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