Negative Positive
Title: Prompt Customer Service, but still no product
Review: I ordered this replacement headshell at least 2 months ago, and it is still on "backorder." I eventually emailed the company, and fortunately got a response the next day, but the message was no different; the item was on backorder. Eventually, I purchased another replacement headshell from Platinum Records, (in the store, not online). Unfortunately, that particular model didn't fit with my turntable. I am not sure if the one I ordered from JR will fit either.
Is the review positive or negative? 