Negative Positive
Title: poor customer service
Review: I purchased another Verilux lamp, which was not as advertised. It was supposed to have a dimmer control, but apparently that was only on an older model. The new model was WAY TOO BRIGHT, and because the lamp only takes proprietary pin-socket bulbs, there was no way to put a lower wattage bulb in it.Independent Living Technologies would not give me a full refund; nor pay for return shipping.Verilux told me that "Ergonomic rotating switch located on the lamp head provides total control over power settings" just means it has "an on/off switch". They refused to accept that it had been misrepresented.BUYER BEWARE; make sure you know what you're buying from these people because they are not customer-oriented; they will not give you your money back.
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