Negative Positive
Title: On second Platinum, and this one is failing again.
Review: My two cats love the Drinkwell Platinum fountain. I have been very fastidious about keeping it clean, making sure there is no algae, and changing the filters.The first fountain failed after about 14 months of use. I contacted the manufacturer, who informed me the pump had failed, the item was out of warranty, and essentially I was out of luck- but they'd slightly redesigned the pump to make it easier to clean and so the failure rate was less. I threw away the first one and bought a second- and less than 9 months later, same problem.I won't recommend or purchase this item again, and will be looking for a replacement. I'm hoping to find an equally adequate product, as my cats have used this product since they were teeny kittens, and won't just drink out of a bowl now.
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