Negative Positive
Title: profoundly disappointed
Review: Ordered this in October for my 7 year old for Christmas. When it arrived, we turned it on to ensure it worked, and then we promptly wrapped it and put it away. Much to our chagrin and my child's broken heart, we discovered on Christmas day that while the game console we purchased worked when charged, it did not charge unless you actually held the charger a very specific way ... THE ENTIRE TIME IT CHARGED. Thinking it was simply a bad charger, we got a new charger and tried that, and nope. It's not the charger; it's the console. But of course, it's too late. The returns window was closed. Few people consider testing whether or not a product charges when it's holiday time, and we feel we got screwed royally. My child did not get to enjoy his gift, and we cannot yet afford a new one.Thanks, Amazon, for this. I wish you could have provided better service.
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