Negative Positive
Title: Unreliable Product does not last
Review: First, the good news. I got this as a gift for Christmas in 12/2010, and have used it once a week since then. It works well when it is working, and as long as you use bread flour the bread comes out nicely. However, the hinges are made of plastic and broke within the first 10 months. This in itself is not a show stopper, as the lid stays in place while making bread, it just won't prop open. Then in 5/2012, after 17 months, the motor started stalling. The good news is that the warranty is 3 years, but the bad news is that there is a $10 fee plus you have to pay return shipping, which is $25 for standard UPS. Customer service was good and I promptly received a replacement unit. 6 months later, in 11/2012, the hinge broke again, and the convection fan went out as well. Based on these experiences, I would NOT buy another Cuisinart product.
Is the review positive or negative? 