Negative Positive
Title: Poor Quality
Review: My wife bought this watch as a gift to me. It was an attractive, light-weight watch that I prefer. Between the two of us we could not get the clasp to stay on. I was disappointed as was she. We returned the watch to the seller. The seller called my wife asking her to have me take down my review on their product. I only wrote the truth. They also told her the clasp worked fine for them when they recieved it back. They offered a refund plus a refund of the return shipping charges. That was fine but I would not retract my review on their product. The clasp did not work. To disparage my wife and I over the product defect was not what I'd call very good customer service. Hey, products can be faulty. I'm not saying the whole Skagen brand is faulty, just the watch we recieved.
Is the review positive or negative? 