Negative Positive
Title: Horrible printer - BAD customer service
Review: I've had this printer for a little over a year. While it has worked at times, other reviewers are correct that it is an ink hog and it also has many technical issues.My printer has had two bad print heads. I replaced the first one, then one day I turned on the printer and it says that "the print head is incorrect." If you are out of the warranty period the response from Canon "customer service" is to buy another print head. Basically, just keeping dumping more money into the faulty product.Also, if the print head if faulty, other non-printing functions (like scanning and faxing) will not work.Based on this product and rude customer service, I'll be staying away from Canon.
Is the review positive or negative? 