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Title: Open house: Closed book.
Review: Disappointing! I purchased a number of books along the lines of this book for a reference library and this was the only one that I did not want to keep. It just seemed to miss the point. Everything in this book had been covered so much better in my other purchases. There was nothing original and inspiring that made me feel this was a book to keep. To add to my disappointment the store management equated the return of this book like requesting my money back after reading a novel and extracting the gist. They had no concept of what it means to build a reference source. It's not like seeing a bad movie and requesting a refund after sitting through it which is the way they put it to me.
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