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Title: Defective and returned
Review: The packaging from the manufacturer was inadequate to protect the product and it arrived broken. When returned, Amazon had no others in stock for replacement. So, we ordered a Virtuoso by Baratza -- it is FAR superior to the La Pavoni because it has all the same features but is sturdy yet sleek in design, quiet when operating, and has virtually NO coffee dust when grinding. We are thrilled the La Pavoni was broken and we were forced to look elsewhere. Save yourself problems and mess, get the Virtuoso.
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