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Title: This printer is terrible and HP blames security software as issue
Review: HP Officejet Pro L7780 Color All-in-One Printer/Fax/Scanner/Copier (C8192A#ABA)Just got off the customer "total care" line with a case manager. He insists that the scanning function on this system doesn't work due to "blockage in communication" between my security software and the printer. His recommended fix for me is to 1) discontinue use of the security system or 2) go without a security system or 3) reinstall my hard drive operating system.I mentioned that a LOT of other people are having problems installing the scan function. He said that it isn't a HP problem, the problem lies with either the security system we're using or our computer operating system. OH MY!!!!!!!!!!!
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