Negative Positive
Title: Bad product, worse service
Review: First off, the program 'DPX' is extremly tempermental - it works most of the time when you turn on computer, and rarely works if if you restart.I've had E-mu for 3+ years and i put up with it because they had live; on the phone customer service. Now it's through a series of frustrating emails. I had sound problem one day. One day you send email, have to wait 24hs, for responce + they ask a question, if you don't understand their Q? you have to email again for them to repeat their Q?. by the way, weekends don't count. This went on for 4+ weeks, until i gave up. So i went with another system which i'm very happy with. I won't name them so you don't think this review is from the compitition company. If you don't believe me, be my guest try them.
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