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Title: I'm Very Disappointed.
Review: Like one of the readers said, "I bought this book because of the posted reviews." Unfortunately, it's well below my expectations. The author is a good writer, however, I don't think he has much experience with email writing. He used very little examples in the book and spent an entire chapter to define common Internet terms such as "Bit" and "Browser." It appeared to me that this book is put together without much experience with the Internet. Two other books: "Words that Sell" and "What's the Big Idea?" are much, much better. I'm returing CyberTalk for a refund.
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