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Title: If you want support try somewhere else
Review: If you enjoy talking to a support person for 2 hours or more with a script that says "Reboot your PC" and "Reboot the router" then the Netgear DG814 is just the piece of kit for you. The box it comes in says 24/7 support I think this means 24 minutes in any 7 day period. Try ringing the UK support number out of office hours and you get a machine that won't even take a message.Email support is just as good, a promise of getting back to you within one business day is just a promise. I'm not sure what planet they base their day on, but it certainly isn't Earth. If and when I get an answer from them I may amend this, but currently well over one business day and counting.When it works the Netgear DG814 works well, but if it goes wrong, then unless your supplier provides support, try buying something other than the Netgear DG814.
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