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Title: Excellent for one, but not for another
Review: We bought this product for my grandmother who lives in an assisted living facility. It works perfectly. It worked so well, I recommended it to my friend whose dad lives in an assisted living, also. It ended up having to be returned because the one thing that Presto did not advertise is that it does not function with a number that needs a 9 first to dial out. No matter what we tried, the tech support people could not make it work. It is a shame because it really works so well for my own grandmother.
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