Negative Positive
Title: Consumer Reports RETRACTS GOOD REVIEW
Review: Consumer Reports (March 2004) says that they have changed their method of evaluating blenders because of this one - - they discovered that their testing didn't go on long enough to find out that the blenders break quickly. The magazine says that Braun will provide a free replacement blade and gear assembly - -but when we called, it turned out that we had to pay shipping to send the faulty blender back to them. I had only used the blender about 30 times, and had never even put ice in it. I had only mixed yogurt with lecithin and other powders - - which has to be about as hard on a blender as mixing plain water. It had been extremely noisy from the first use, but all of a sudden it made a horrible noise and then it had only half its speeds. It would still run in speeds 1, 3, and 4, but did not run at all (not even a humming sound) in pulse, 2, and 5. This is a ridiculous failure after almost no use at all.
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