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Title: Soleus Air PE2-10R-32 portable 10,000 BTU
Review: I bought this unit from Sears less than a year ago. I stopped cooling, just blows warm air. I asked Sears for help and they said it was still in warranty but they don't handle it.I emailed Soleus and they asked me if it was plugged into a wall socket or surge protector. When I told them it was plugged into a surge protector they said it has to be plugged directly into a wall socket and that the literature is clear about that. I checked the literature and sure enough, in the installation instructions it says to plug the unit into an "electrical outlet". It doesn't say how to do that or what not to use. It gives no hint whatsoever that the warranty can be invalidated if you plug it in wrong. I think you would have to be a real detail freak to guess there might be a wrong way to plug in an electrical appliance. This is obviously a gimmick to avoid responsibility for their crappy product.
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