Negative Positive
Title: Nice stroller. Excellent customer service experience from Manufacturer
Review: Great double-stroller, especially at the $220 price point. Only complaint is that the canvas material is a little thin (on the cover and underneath storage).Impressive 5-year warranty, which I actually utilized in the first couple weeks of use. One of the back wheels had a slightly loose spoke, which created a soft (but annoying) clanging noise. I went on the manufacturers website, clicked on the "Contact US" link and described the issue. Someone contacted me via email within 20 minutes, and after a quick follow-up question, they said a new wheel would be shipped to my home free of charge. It arrived within 2 days. That is very impressive.
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