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Title: Failed right out of the box
Review: I was excited to find a refurbished model at a good price (from Amazon's Warehouse Deals).But it wasn't refurbished enough, apparently.Right out of the box, it failed to play even brand-new DVDs, displaying messages like "Root" and "Stop," or freezing after playing just a few seconds of the lead track or menu page.In the first of two phone calls to Philips, I reached a person who held out the possibility of a "rapid exchange" (they'd send me a replacement and I'd then send back the defective unit), but only if I first faxed over registration info. I did that, called back the next day and was told I'd have to return the unit at my expense and wait. (So I'm not a fan of Philips customer service at this point. Too bad, because I liked the USB input feature -- which DID seem to work, although the interface was clunky.)I chose instead to return the unit to Amazon, at no additional charge to me. But I still need a DVD player.
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