Negative Positive
Title: Pathetic Part Availability
Review: After losing the cutterhead guard, I proceeded to order a new one... two months ago. Now I am told it will be another 3 months before it comes in (unless I want to pay $150 overseas air freight for the $20 part... maybe they should bring it home to the good ole USA). 5 months of downtime. Fortunately, I am a hobbyist and not making my living from this... I would be starving. I couldn't even use it in a commercial shop because the missing parts are safety related.I'm glad others have had good customer service, but, for me, I will be looking elsewhere when purchasing a thickness planer in the near future... for someone who services after the sale.
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