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Title: Broken Down and Still Waiting
Review: After MUCH research, I was so excited to receive this blender. I enjoy making frozen fruit smoothies and needed a powerful blender that would last longer than the mainstay market blenders. This unit had excellent reviews.Unfortunately, after about a month of making smoothies, I went to put the blender on the base and noticed one of the spokes falling off the jug into the base! I thought, "Oh no, my new blender has a major flaw, plastic spokes!" It only took another week before all of the spokes broke off.Since early July, I have called, called and recalled Braun's warranty/customer service department, who have told me each time that my part would be shipped that week. Here I am in September and I'm STILL WAITING for my part! Apparently Braun is busy making blenders, but not making the replacement parts for those of us who took the leap of faith to purchase this blender prior to the "Consumer Reports" spotlight review. I wonder if I'll still be waiting in December?
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