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Title: HP won't stand behind their product - Cracked LCD
Review: It's a sad thing. I had the IPAQ 4355 for 3 months when a crack appeared INSIDE on the LCD screen. I bought an expensive holder to protect it, and I bought the 1 year parts warranty. HP says I damaged it with too much pressure, or maybe I put it under extreme temperatures (>105 degrees). I told "Kim" at HP none of these things happened to my unit! I have read elsewhere there is such a thing as an "internal pressure crack". Grr! I don't mind so much that the unit was defective...I just hate when companies won't stand behind their products. They are sending my unit back today, unrepaired, because I won't let them make a single dollar more of profit on me. They snookered me on the warranty already. I will be making multiple posts tonight about my new expensive paperweight, in hopes I can stop other buyers from making the mistake I did.
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