Negative Positive
Title: No way, never again!
Review: I purchased the SC101 over a year ago and it worked fine for the majority of that time. However a month ago I upgraded the software and firmware on the device and lost access to all of my data. NetGear support was of little help. Reading the support forums on the NetGear site one suggestion was to buy another SC101 and insert the drives in an attempt to recover the data, this unfortunately did not work. I am still without my data and repeated attempts for support from NetGear have been horrible.I work in the IT profession for a living and I strongly advise you to look elsewhere for a good "reliable" NAS solution. This is not a knock against Amazon, the purchase and timely delivery of my order was very good. The product however is very unstable and the customer support is the worst I've ever experienced. I will not purchase NetGear products in the future if I can avoid it.
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