Negative Positive
Title: Known issue, no service
Review: I recieved this HP when my father in law passed away. I found the original receipt as to when it was purchsed. The picture went out at around the 2 year from purchase date. After looking at the $100 an hour service calls (the warranty was only 1.5 yrs) I started browsing the web to find out if other people were having problems.... and yes!!!! there were many. Finally, after finding a spot on the HP website regarding this apparently known issue I gave HP service a call. Well, to my shock they would not come and fix the plasma because the serial number was not within a certain range. After emailing the customer service link I have not recieved a reply, except for a link requesting me to fill out a survey regarding my latest call to their service department. GEE.... what a turd.
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