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Title: Poor Workmanship
Review: My partner and I both own Skagen watches. We love the design but the workmanship is of a very poor quality. His leather watch strap, amongst other things, has been replaced every 8 months and the leather cannot be replaced with another better quality one - we've asked! Service involves sending the watch away and it takes 4 weeks or longer for them to return it. They do not e-mail you once they have received the package so it means as a customer you may have to call/e-mail/follow up several times as they have misplaced/"lost" our goods at times. Complaints go unacknowledged. At the time of this review, the winder has fallen off my watch and I am girding myself for what feels like another battle to get customer service. Prospective buyers - the watches do not last. We regret our purchases!
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