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Title: Two defective RCA DRC620N DVD players
Review: I returned the first one for a replacement. Both DVD players did not work. The first one did not do a thing, the second one displayed the menu but did not read any DVDs. Maybe I just had extremely bad luck but one thing is obvious: RCA is cutting corners on quality control. These DVD players were never tested before they left the factory.Amazon has been terrific throughout. They responded within hours not days like other online merchants to my replacement and later refund request and I had a refund within 10 days of mailing the defective DVD player.
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