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Title: Do Not Order From This Company!
Review: Everything you have read so far is accurate. These same exact things happened to me also. And yes, this company at one time was THE place to go. I also had a deadline and ordered well in advance of that but was never told the items were on back order. And they have no electronic means to refund your money. This all sounds like a company that is having serious financial problems. And it looks like our money is keeping them solvent. According to the law, a company is required to ship the item in the time frame stated on the website or within 30 days of charging the credit card. And the customer must be notified that the item is back ordered and be given the option to get a refund or wait for the ordered item. They told me they cancelled my order within this time frame and I had to remind them that they only cancelled it (no money yet) because I called and cancelled it!
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