Negative Positive
Title: Room for Improvement with Descriptions and Customer Service
Review: I'm sorry that the "Desert Fury" DVD that I bought has the same scratchy-grainy image of a "Murphy Brown" show, which I recorded on VHS tape some 20 years ago. This is contrary to the seller's note: "Excellent quality film on DVD-R!"So I contacted the vendor, as Amazon recommended. I proposed that they try to get me a better quality copy of the movie. They didn't respond. I guess they weren't in possession of "Desert Fury" that was "Excellent quality film on DVD-R!"Also, the movie was clearly recorded over a science fiction presentation, which was playing at the end of the credits. For the company's image, management might wish to look into this practice.Vendor will never get a 95% positive seller rating with results and service like that. There's still time for improvement. I pray for that to happen.
Is the review positive or negative? 