Negative Positive
Title: good for once-in-a-while phone use
Review: I don't use the phone often, so this phone was just right. I've had dealings with customer service at Net10 and I don't find the phone tree any worse than other businesses, nor did I have any problem reaching a human. Any difficulty in my understanding was due to background noise in the call center. The problem (additional purchased time not appearing on the phone) was quickly and efficiently handled. The only thing missing in the service is a time extension (as Tracphone has) for folks like me who run out of time with thousands of minutes still on the phone.
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