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Title: DO NOT BUY - LOUSY MAXELL CUSTOMER SERVICE
Review: I bought these in September for use on long flights. One headphone has no sound. I consulted both the warranty information and their website and mailed the item in for repair/replacement.It was returned ten days later. Maxell moved in February 2010 but did NOT bother to update their website. I emailed Maxell and they promised a prepaid return label. The label took three weeks.I used their return label but heard NOTHING. I emailed again and was told it takes 4 to 6 weeks on returns.DO NOT BOTHER BUYING MAXELL.
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