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Title: Pointless
Review: We bought this machine just under 1 year ago. Within a few months the toner was stuck in the drum and bent other pieces in the drum. Since then it has been easier to remove and replace toner, but the toner spills out everywhere. Now we need to replace the drum and there is absolutely no point in spending just as much as it cost to buy this machine. I myself did not choose this machine, and would not have if I had read all of these reviews. We've never experienced paper jams like everyone else, but customer service is terrible and the manual barely explains anything, I have to wear gloves anytime I have to open it up and usually get too angry with it and make someone else do it.
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