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Title: Not a happy start...
Review: Received our VTech I5808 and I5871 with enthusiasm. The design is excellent. Installation went smoothly. However, within 24 hours we needed to reset the pairing in order to receive or make calls. After multiple resets, a phone call was made to the VTech customer support team. They were pleasant but brought bad news. In the customer service team member's script was a statement that the product offered through Amazon was most likely old and needed to be replaced. Further, he recommended that we return our phones to VTech, not Amazon. As a result, we packed up the product and shipped it back to VTech (at our expense) for a complete replacement.So ... the verdict is still out. Did we receive an old phone? Will the new phones be reliable? Will VTech promptly return new phones? In the end, will we be happy with our purchase?
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