Negative Positive
Title: Disappointed with Ambient Weather
Review: While this product might very well make excellent cofffee, we have yet to find out because it arrived to us with the plastic filter part smashed into bits. I of course contacted Ambient Weather, and politely described the situation, and they got back to me right away telling me that I should contact the distributor. I emailed them back to say I was hoping they would do that, since they have a relationship with the distributor, and they emailed me distributor info.I was surprised they didn't feel any obligation to their customer to correct the situation, which would have entailed one simple phone call to the distributor, asking for a replacement part, especially since the product they represent, and profitted from my ordering, arrived unusable.I will return this item to Ambient Weather, and don't plan on ordering from them again.
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