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Title: Another disappointment
Review: This is not necessarily related to the functionality of the tow hook, rather it is an issue with the shipping/handling aspect of how business is done. This is the third product in as many weeks that was obviously not new, missing instructions, and missing vital pieces. Amazon and/or Rugged Ridge, or whomever is responsible for shipping the products is getting sloppy. I am disappointed with the quality of service overall.
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