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Title: Annoying product and customer service
Review: This item shipped fast from Amazon (3 days), but the product and customer service are annoying. The installation cd did not do the auto-setup that everyone talks about, even though I have XP. Had to call the special Linksys customer service line specially designated for Amazon, supposedly faster and better than Linsys proper. The first person who answered is rude. Then I waited for 25 minutes to get someone on line, only after literally, going thru over 25 menu options to get to a technician. The technician worked thoroughly and carefully to get everything done, but it was a 45 minute trouble-shooting process. Downloaded firmware and set up the router manually, and even had to assign a new IP address to my computer. All that and I ony get one reception bar and intermittant connectivity in my art studio, which is about 100 feet from the router.
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