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Title: Good product, frustrating tech support
Review: It took me three hours or so of messing around and tech support to get the software to work. Multiple technicians who couldn't solve the problem and gave me inaccurate information. Finally the last guy figured it out (and I could kick myself I should have thought of this) - disable your virus program before installing the software. I have Zone Alarm and apparently that is what through everything into a funk. I disabled Zone Alarm, installed, then re-enabled Zone Alarm and everything is fine. I now may have a difficulty with something on the Dragon end of things but the Olympus issues have been solved. It is very good for the price, and the software, once it is working properly, is very easy to use.
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