Negative Positive
Title: Firmware has bugs, so forget scheduled recording
Review: On paper, this DVD recorder is a great deal--it has terrific features, a great interface, and a reasonable price. What the sales pitch leaves out is that the firmware (the software that runs the unit) doesn't work. I set up my scheduled recordings and all was fine for a couple of weeks--then I noticed one missed session after another. After sitting on hold with Panasonic tech support for 1 hr+, they told me that a firmware update was available to address this problem. I installed it, but it still does not work. After another 1 hr+ on hold, they get my info just so they can call me back and leave a message to take it to a service center "because the firmware update should have worked." What a ripoff! I tried tech support again, this time via e-mail, and their online form doesn't even work (returns a VBScript error). Stay away from this product!!!!!
Is the review positive or negative? 