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Title: Awful product, awful customer service
Review: I bought this product approximately 2 months ago and the screen housing is already broken. I first attempted to email the manufacturer via their website, but the "Send" button was mysteriously disabled...from 2 different PCs! Imagine that!I then attempted to call the 800 number listed on their website, and each time I got to the last selection where I might get an actual person, their system hung up on me.I'll be replacing this product with a Bodum, which I should have purchased in the first place.
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