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Title: Cheap Plastic Crap
Review: We bought this for our new apartment having no idea that it would be so flimsy. During the easy installation everything was going fine when the pipe connection cracked and sent the shower head flying towards the ground. While trying to simply hand-tighten per the instructions this product snapped in two places and is now completely useless. Fork over the extra money and buy something more substantial, we wish we had!**On the plus side their Customer Service was very responsive and are sending us a replacement so I guess we'll give it one more shot! Thanks Katie!
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