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Title: Product Quality Not Up To Standards
Review: In early April I found that you were offering a hardcover printing of Along came A Spider by James Patterson so I placed one on order as a gift for my wife. Subsequently it was back ordered and I received it almost 12 weeks after I originally placed the order. Upon opening the box I found that it was not a "real" hardcover book but a paperback book with a "hard cover". My expectations were that it would be a full size book printed on white paper not this imitation of a hardcover. To me, as to a lot of other consumers, the term "hardcover" implies a certain level of quality above that found in the average paperback. This was a Mother's Day gift and needless to say, I was rather disappointed in the quality of the item received.
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