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Title: A Very Frustrated Customer
Review: This has got to be the best learning toy "idea" yet. I love the concept of downloading new material as the child grows. I also love the idea that all four of my kids (ages 2 and up) can benifit from one purchase. Unfortunatley, it is still just an idea. An iquest, Imagination Desk, Leap Pad and Mindstation were all recieved as gifts two months ago. I promptly signed up for service online and waited patiently for my Leappond magazine and removable tray needed for the Leap Pad. It is now June and I am still waiting. Customer service only helped when a supervisor was brought in to handle my account. I was accused of lying and then hung up on. I am sorry I just read the reviews for these products. I may have returned them to the store if I knew how difficult it would be to get these toys up and running. Three months of my 6 free are now gone. I will rewrite my review if, when it does get fixed, the "idea" is still worth it. Buyer beware.
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