Negative Positive
Title: HP scanjet 8300
Review: We purchased this scanner for the purpose of scanning our slides and negatives. When we tried to scan, we kept getting an error message that stated the TMA adapter was not installed. I tried to solve the issue by using the online chat with HP. They stated that the product was over a year old and out of warranty and would not provide tech support unless we wanted to pay extra. We felt that it was unreasonable for HP to start the warranty from the time it was manufacured instead of the date we purchased it. If this had sold for under a $100, I could understand HP's reluctance in providing Tech support, but we payed a substantial amount of money for this. A few years ago HP was the BEST, but something has happend to the company. Not only do I not recomend buying this scanner but I do not recomend ever purchasing another HP product until their product quality and customer support improves.
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