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Title: Was it just a bad deal?
Review: I don't know if I got a bad deal or what but I thought this scanner was the worst. I gave it 1 star just in case the scanner I received was bad. I actually wanted to give it a zero. The set up was so easy and the software was a snap to download. Hoever, trying to scan my photos, etc. was a nightmare. It was like the thing had a mind of its own. I tried to contact the technical support center several times and was unable to get through. Oh, the company does not have a toll free number. I also emailed them. No response. I tried uninstalling and reinstalling the software at least 5 times. It still would not work properly. I finally gave up. I'm in the process of returning it for a full refund. Too many headaches.
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