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Title: Putting obvious facts and techniques into a framework
Review: The auditor did not provide any exceptionally brilliant idea about how authority might be built. The book was full of day-to-day techniques that you and I are using everyday in our lives, though without being aware so.I give it four stars since the auditor was able to structure those common techniques into a framework, a clear and concise one. The framework itself is interesting too. The auditor considered that our choice of speech was related to power situation. The power network and stiuation shaped our speech style and our style would at the same time impact the situation. Thus, an intentional carefully chosen style of speech might help to change the situation in the way we want.This is perhaps the most insightful and useful idea of this book.Not a classic book on communication skills but still worth reading it.
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