Negative Positive
Title: Beware! Non existing customer service from ilive.
Review: I bought the player basically to listen to the radio. The sound quality for the FM radio sucks, it has lot of static in it. The static stops when you touch the antenna but comes back as soon as you leave it. I did not check out the player as soon as I got it, my warranty period with Amazon had expired. I tried to contact ilive customer service to find out if I could get a replacement but to no avail. I tried calling their customer service no. but they never pick up, left a message four times but never got a call back. Send emails but never got a reply. They have the worst customer service, it looks like the company does not exist and does not care about its customers. I would not recommend this player if you are looking for good sound quality.
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