Negative Positive
Title: Excellent Concept - Brittle Product - Poor Support
Review: I bought this product on the recomendation of a CompUSA employee. It seemed to work fine when I installed it on the network and added the software to a computer on a hard line. On my first wireless installation attempt I could not see the drives (partitions) and no matter what else I have done I cannot fix this problem. I called tech support and as much as I like talking to people overseas I found the imprecise english tough to deal with. The tech support agent made bizarre comments like "if you have a 100gb partition on the SC101 to mount it you need 100gb free space on you laptop". This is just ridiculous. Now I am very worried about storing may data here because of all of the other negative reviews. My data is too important to risk.
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