Negative Positive
Title: Wasted Tape
Review: The P-touch is capable of making labels, however, it's extremely frustrating to continue buying expensive tape for this label-maker, only to have to cut an inch of tape each time I print a label. I called the manufacturer in the hopes that I didn't set the machine properly but had an extremely frustrating conversation with their "customer service" representative who explained (not so patiently) that it is not a design flaw. The manufacturer intended for the machine to create an inch of lead in tape each time you print out a label. She acknowledged that they log calls EVERY day complaining about the wasted tape but insists they cannot do anything about it. Given the low cost of the machine, the real money-maker is in the cost of the tape itself so cutting off an inch of tape each time you use the machine tends to add up in wasted money. If I had known about this problem earlier, I would not have bought this machine.
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