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Title: Horrible Customer Service
Review: [ASIN:B000RFXZUK Amcor NanoMaxA12000E 12,000-BTU Portable Air Conditioner with Electronic Controls]]I set up the unit and found that when it enters a cooling cycle the compressor made a horrible noise. Called Amcor customer service, explained the problem and they told me that it takes 3 to 5 days to get a return call from Tech Support. Called the company that sent the unit, they contacted Amcor and were told that I needed to call Amcor for a replacement and that it would be handled right away. I promptly called Amcor again and was informed that customer service cannot approve a replacement and that I need to still wait 3 to 5 days from Tech Support to call back and maybe authorize a replacement.I do not recommend this product or any other Amcor product due to the poor customer service.
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