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Title: Beware!
Review: I received the 10.4 frame as a a gift. The automatic on/off did not work & after many calls to tech support I was asked to send it to them. It was found to be defective (I had to call them at least 3 times to get this info)so I was told they would send me a new one. It took almost 3 months and half a dozen calls to get this accomplished. The new one came in a huge box with no packing at all. The automatic on/off does not work on the it either. When I called I was told that the warranty was no longer in effect--even though it was a new frame, the warranty only applied to the original one. I could not get a manager to speak to me. After spending $35 to sent the original back & my daughter's $200 for a defective frame, plus absolutely no customer service--I would not recommend any Pandigital product.
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