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Title: Disappointed
Review: One of my coworkers had one of these chairs and I really liked it so ordered one. When it came it had the small balance ball in the kit and not the medium ball which is required to properly fill out the base of the chair and give you proper height. The product picture shows the chair with the medium ball. The small ball they sent is pretty laughable. I called the customer service number I found online. I got someone in the Phillipines and we had difficulty communicating due to the accent. He told me he would send me out a new chair but when it came, it was exactly the same with a small balance ball which will not work in the chair. Now, I will have to call him back and get a return label to send the chair back. I have decided to keep the first chair since I have a medium balance ball that will work, but the price of the chair includes a ball. Very disappointed.
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