Negative Positive
Title: Dishonest Company!
Review: This review is not specific to this model, but rather how the company deals with warranty issues. In short, they are not reputable.I purchased a BRAND NEW product from a dealer that also sells surplus, but it was new in the original factory box complete with warranty card. I didn't stop there though - I called the company, and a SUPERVISOR told me to keep it (I had the opportunity to return it for full refund at that time!!!), and it would be covered under factory warranty.Now, one of the units has had the batteries die and they are refusing to honor that warranty. This is even though I was told by a supervisor that a letter from the company would be sufficient in lieu of them having purchase record on file.In short - they had told me to get a letter for them, I did, they still dishonor the warranty.DO NOT PURCHASE FROM THEM --- NOT ONLY DO THE PRODUCTS NOT HOLD UP, BUT THEY WILL NOT HONOR THEIR WORD, OR THE WARRANTY!!!!!!!!!!
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