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Title: Easy to understand eye opener
Review: This book is easy to read - and should open most peoples eyes a bit more...It describes how we (mankind) uses external representations to assist our brains - from writing, to diagrams, to maps, to the way we build our offices.If you want a deeper psychological understanding with which you can do your own reasoning on different types of external representation - get this book. If you want clear-cut guidelines - get another book.If you like this book - try Normans: The Design of Everydaythings as well. You might like Donald Schöns The Reflective Practitioner also.Last word: Norman seems to prefer easy reading to structure - which means the book is best read end-to-end.
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