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Title: The Poor Reviews are True
Review: As mentioned in previous reviews the system does crash in a consistent manner. Mine took a year to fail, but it freezes after several minutes of play and the chapter selection fails completely. Also, Thompson Electronics, the service support for RCA, is expensive and provides very poor service. Their solution to fixing my problem is to send a refurished system without even looking at my system. They cannot send a new system, since RCA stopped producing this product. I think that should indicate something.
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