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Title: Bad customer service, poor quality humidifier
Review: I agree with a lot of the other negative reviews that this is too small a humidifier to provide relief for anything but the smallest of bedrooms. But worse than that, the humidifier doesn't last. When it broke down I called customer service. There was a long wait before my call was received, the rep was unsympathetic and told me they would only replace the unit under their 1 year warranty. My unit was outside that warranty period so there was nothing they could do to help. My only option was to buy a new one. I will not be buying Medisana again.
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