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Title: Failed to operate
Review: I ordered a Pet Agree based on positive reports from acquaintances, and witnessed results. I did not receive a Pet Agree (although that was what was confirmed on my order). I received a substitute item. The substitute item failed to operate/function. I tried installing a new battery. It still failed. I contacted the supplier, reporting the item did not operate and requesting to return it (or exchange). I never received a reply. Therefore, I am disappointed and I cannot say anything positive about this experience except it was received in a timely manner.
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