Negative Positive
Title: Don't buy
Review: XACT is a dishonest company. They claim to have a warranty on their products, but there is literally NO WAY to get them to repair or replace a product. If you call their support number, you get an automated system with no option to talk to an operator. Instead, the system gives you an e-mail address. Then you have to e-mail them several times to get a response, and all they say is "Send it back to the retailer," even after the 30 day return period.I bought theXACT COMMUNICATIONS XG2500 Cordless Headset Telephonein late 2008 and it was of mediocre but acceptable quality at first. But then the battery life took a nosedive. A cordless phone that lasts ten minutes on a full charge isn't useful. And that happened during the one year warranty period. But I couldn't get a repair, replacement, or refund from the company. So my only recourse is to give out one-star reviews and warn others about the company.
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