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Title: Too bad about the service...
Review: Don't buy this!The service has been horrible. After about 2 months a couple of the screws fell out of the device. After waiting on hold for 30 minutes... I got a promise that they would send me the screws... no problem except... they never came. A month later... called again... another 30 minutes later another promise to send the screws... AGAIN SCREWED!!! They never came. 3rd time... on hold for 1 hour before giving up! So, here I am with a $500 paperweight that's falling apart.There are other SERIOUS reasons not to buy this product. Have a hard look at the Blackberry (www.blackberry.com). Its a much better product used by most professionals who require worldwide email and phone service, calender, and other great features.As soon as I can get those screws (if ever), I'm going to sell my Palm. Here is my promise to Palm... I'll never buy another Palm product again.
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