Negative Positive
Title: Unconsionably poor handling of order
Review: I purchased a GoPhone and refill card by email. I subsequently received email advising delay because phones were out of stock. I then received email advising that order had been shipped. I received a box by usps, containing packing materials and a phone CARD ONLY. I called and was subjected to about two hours ofnonsensical answers, mainly insisting that I had only ordered the refill card. I have copies of all these emails. Finally, I received a letter advising that the $49.99 charge would be removed from my credit card. Have since bought cell phone from other provider. Sorry, I could not focus on the product because you failed to ship the product. It was a positive experience after all because it taught me never use AMAZON again. Hope this was helpful, however, so long as you hire idiotic people you will only be able to provide inept service.
Is the review positive or negative? 