Negative Positive
Title: No communication, response from requests for help
Review: I made an error when entering the order and clicked too fast - sending the subscription to my usual Amazon.com address, when in fact it is a gift and should have gone to another address.I tried to rectify it by contacting Amazon.com immediately, but was informed I would have to notifiy the magazine publisher.I emailed THEM immediately and asked for an address correction and acknowledgement of receipt of the request.I emailed again a week later restating the problem and asking for a response.To date there has been no response of any kind - it's been four weeks.Poor customer service.I have obtained the phone number and will try that avenue, but there should be an easy way to do this on-line.
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