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Title: Great customer service/bad product
Review: Our first experience with this matchine worked great for about 4 months; then problems arose- - skipped feedings & incorrect feed amounts. For a fat, demanding cat this wasn't acceptable. We contacted the manufacturer who gladly replaced it; no questions asked. After receiving the second replacement, followed by the third one, AND the fourth, we're now looking for a better cat feeder and one that works. The product is attractive, the customer service outstanding, but the entire unit works inconsistently and unreliably
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