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Title: A Must Read for Anyone in Any Business!
Review: I have read this book so many times, I know the great stories by heart! My previous company used videos of Mr. Farrell's public speaking engagements as part of our training on customer service. I no longer work directly with the public, but it will be useful no matter what profession you work in. Mr. Farrell also talks about how to motivate your employees and work as a team. Buy this book and pass it around to your employees. I guarantee your business will prosper!!!
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