Negative Positive
Title: BEWARE
Review: BEWARE, I bought these headphones in November 2009 and they were great until September 2010. One of the earphones started making a scratchy noise. I checked the warranty and there is a 2 year warranty from Sennheiser on this product, so I contacted them. Sennheiser then informed me that because I purchased them from Z-Electria from Amazon's site, the warranty was void. I guess I didn't realize that I wasn't purchasing from AMAZON, but in reality I was getting the product from another source. Apparently Sennheiser has a whole list of NON-AUTHORIZED retailers (see Senn's website) and if you buy from one of these retailers, your warranty is VOID.Senn told me to contact AMAZON.Amazon told me that I needed to contact Z-Electria to get resolution.Big hassle and runaround, so I won't buy any more of these headphones from any source.
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