Negative Positive
Title: A very bad experience
Review: Good morning,I ordered Bruce Catton's three-volume set The Army of the Potomac, and was billed for all three volumes. Only one volume arrived, however. I tried to contact Gr8lakes Books, but received no response. I finally contacted American Express to explain the situation. AMEX deducted two-thirds of the charge from my account, I paid for the book I received over the telephone during the conversation with AMEX.The entire charge was only $9.30; the amount I actually paid was $3.10. I never did hear anything from Gr8lakes Books. I hope they do not try to charge me for anything additional. I don't know if they are very inefficient or just dishonest.With thanks,David A. Johnson
Is the review positive or negative? 