Negative Positive
Title: Save your receipt and packaging
Review: I have not been able to install this software. The software is advertised as being compatible with Windows ME, but I have serious doubts that it is. I consulted The Learning Company website and followed instructions that included downloading and installing a patch for Windows ME and changing the MSCONFIG file to disable all programs that load at start-up. The program still would not run. I submitted a request for assistance, gave them all the information about my operating system, memory, drivers etc. I received advice, followed the advice, and the program still will not run. I received a second set of instructions, but they also had no effect. Throughout the process I always received the same error message. I'm sorry I didn't pay more attention to the other negative reviews--returning the product is a hassle. I would note that I have never had difficulty with or returned software before.
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