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Title: Grout bleeds black blotches onto glass panes
Review: We had this fixture installed in our dining room in mid July 2012 - it was beautiful, but within weeks we started seeing black blotches bleeding into the glass from the grout. There are over a dozen blotches. The largest is about 35 mm x 10 mm (1 and 3/8 x 3/8 inches).On August 30 we sent images to our sales rep at the lighting store. Her e-mailed response: "I am forwarding this to the Kichler Representitive - I will call you as soon as I get a response...I have NEVER seen this happen!! I feel so bad!"The Kichler rep called me on Sept 19. He explained that the black blotches are not a defect - they appear in all of the fixtures when the light is on (so a replacement won't solve the problem). The company is willing to take the fixture back. We have to pay the cost of having an electrician take it down - the company never covers labor. If I provide an estimate, they will consider whether they will "help us out".
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