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Title: Avoid this item, poor design and even worse software
Review: This was a mistake from the beginning: Proprietary disk formatting!! Poor cooling of enclosure, will cook your drives (Band new Seagate 400GB 7200RPM Drive)!! Software installation seems so easy, if you like seeing the Windows XP bluescreen with errors!!!! Tech support was limited, and the language barrier was clearly too much for the consumer to handle!!! My recommendation is not to buy this product, Netgear can and has done better in the past. If you already own this and you can return or exchange it, do so ASAP to avoid loosing precious data.
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