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Title: Cynthia, Home Owner
Review: I purchased this 1191VSR SR# 981002032 and it stopped in the middle of my drilling a hole in wood! It is only about 2 years old, moderate use, kept in the case, clean and dust free. I called the product recall line, it is not on recall. Then I was told I could talk to a technician. Ok, first, I was on hold too long with the product recall line, not a good sign. If you have to be on hold that long on a product recall line because the operators are busy then their products are not worth buying. Never again will I buy a Bosch product. I have a Hitachi drill and have owned it for at least seven years. It still works and better than this Bosch thing. Don't waste your money on this Bosch drill! Oh, and my mistake, I did not register the product, so basically I was told, oh well. If your product is the best people can buy, then you stand by your product and you don't give them the run around. Again, I am never buying anything from Bosch again.Cynthia B, Plant City Florida
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