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Title: Cuisinart Not A Quality Brand Anymore
Review: I bought this product to replace one that worked very well for many years but finally stopped working. After about 3 months of intermittent use my new replacement stopped working completely. I contacted Cuisinart via email to request a replacement since it supposedly has a two year limited warranty. Initially, they told me the serial number indicated that it is out of warranty. When I sent them the purchase order as prove they admitted that it is still under warranty and that I should give them permission to process the replacement order with the understanding that I pay the $5 shipping and handling. So I did but no response came back from them. Thinking that maybe the first email did not go through I re-send another email and never heard back from them again. As the saying goes - They don't make them like they used to! And I might add they don't service customers like they used to either! The Cuisinart brand has gone to pot!
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