Negative Positive
Title: Defective Unit
Review: After a 1 hour phone call with Linksys, it was determined my WRT54GS was defective. That in itself dosen't really bother me. Any given piece of gear can be defective. I was given a case number (twice, so I know I have the right one) and told to call customer service for an RMA. After being on hold twice for over 30 minutes I took Lnksys up on their internet offer to get an RMA. But the internet form would not accept my case number indicating it was not valid. (I tried typing it in a couple of different ways just in case.) So, back to the phone line and this time a 45 minute hold time to no avail. (I know, I've got to be a block-head for waiting that long, but I could do work while i was waiting.) I haven't had the time to call back since. Maybe the Christmas rush will be over and the broken communications cable in the Far east will be fixed by the time I do.
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