Negative Positive
Title: Great - When it Works
Review: I'm currently on my third Now & Zen clock in less than three years -- not one of them have lasted a year without breaking down. Luckily, I've been within my year's warranty each time, but the hassle is beyond frustrating. The most recent replacement clock they sent me is clearly used and has been refurbished. There's a nick in the wooden lid, it came with the batteries installed and battery cover loose, etc. It seems they're getting tired of replacing my clock...but not as tired as I am of dealing with them. Each time I get a new Now & Zen clock, I set it gently on my nightstand, and there it sits for about seven months, obediently ringing each morning, until the one morning it decides not to wake me for work. Battery replacement, turning it off and on, plugging it in, etc. -- nothing works. The darn things just seem to die of natural causes and there's no resuscitation possible....
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