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Review title: Disappointing Quality Control
Product review: We have seen and loved the movie, but the DVD you shipped was defective. It pixalated and stopped and skipped scenes. We know this can happen, so we arranged to return it and have it replaced. The second one had the exact same problems in the exact same places. I am assuming you got a whole shipment of defective DVD's which by the time of our return you should have known and not shipped any more from that shipment. Now we had to go through the hassle of returning it a second time and not trusting that you would not send us a third defective DVD, we requested a refund and bought it from a local discount store. I am unlikely to buy DVD's, CD's or other similar none book materials from you again.Mark Carlin
