You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Timing
Product review: I needed the book as soon as possible, reason why I choose next day shipping, and amazon made a mistake and didn't send me the book, just some brochure. Good customer service, since they sended me the book, the next day. Even though a little bit too late.
