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Review title: Shattered Glass and Big Mess
Product review: The first time we used this item, it worked great for about two hours - then we heard a crash, which we thought was pots settling in the cupboard as we'd just emptied the dishwasher. Shortly thereafter, I noticed coffee all over the counter. I accused my wife of not properly closing the filter thingy before brewing. Imagine our surprise when we realized it was the glass inside and now the pot leaked all over the counter. Luckily, we'd purchased this as a second pot for entertaining - naturally, the fist time we used this one, it was Thanksgiving morning. Now I have to go back to Krups for a replacement. I can't wait to start that process. There is clearly a problem with this item. I can only hope that Krups makes it right with little effort - clearly not the first time they'll have heard this complaint.
