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Review title: Horrible customer support
Product review: I had this unit for about six months. The set up was quite complicated but after several days of email to Linksys, some of which included incorrect steps for setting up the router, I managed to get it set up. It worked great for six months and then stopped working entirely. After two days of trying to deal with their tech support, they determined the router was defective. They however refused to replace it or make good on the warranty -- which is a 1 year warranty. I tried to get beyond the person I was talking with at their customer service line and she actually refused to connect me with anyone else. I would never buy a Linksys product again after the way they treated me. Be warned. They do not value customers at all. If you have any problems with a Linksys product, don't expect to have any recourse.
