You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Great Customer Service - not rhetorical!
Product review: There was a problem with the actual unit I received. However when I contacted the seller, they immediately set to work in helping me! I believe I only paid shipping charges to get this little card to me, but that made no difference to this company - they treated me like I was the most important customer they had. It is customer service like this that makes me a repeat customer! So boo on the card not working like I needed, but Way to Go to the team at AGFA who are doing all they can to make sure I am satisfied with my purchase. I hope the 1 star only affects the product and not the store. These people are great!
