You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Wrong Grill Received.... LP instead of Natural Gas grill
Product review: The grill came about a week late. When it finally came, it was an LP grill instead of the natural gas grill that I ordered. Wouldn't it be a good idea to double and triple check an item that weighs 130 lbs before shipping it? After calling Amazon, they inform me that there is no replacement available and I'll have to set up a return by email. They didn't do anything to make the situation right. What a pain! Now it is way past the season to buy a grill and I need a new one.
