You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Not the only one with PROBLEMS!
Product review: Software appears to be installed correctly -- but paper just spools through. HP website says software is installed correctly -- but ITS NOT WORKING -- Have been waiting more than 30 min to chat with online technician... There are times when the OfficeJet performs as expected -- but I would not use the words "dependable" or "works as described".I am very unsatisfied with support and software. This is the second OfficeJet I have owned. I was enticed by the price and improvements in technology. I am just not having success in actually seeing it!
