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Review title: Solid Performer, Good Customer Service
Product review: I've been using the JBM-5 for about three months now. It's a good machine and does what it is supposed to do (cut square holes). I did a fair amount of research before buying and the JET seemed to get better reviews than the Delta and I would recommend it as well.The only problem I've had is that the unit did have a damaged fan cover out of the box. The dented cover prevented the fan from rotating and thus the motor from turning. I called JET and they were extremely pleasant on the phone and sent the replacement parts right out (standard delivery). Overall I was pleased with their customer service.
