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Review title: Fails every couple months
Product review: This product seems just fine, at first. The problem is that it regularly fails. The IP address mysteriously changes, and our computers can no longer access the wireless network even though they pick up a wireless signal. Although the customer service staff are friendly and knowledgeable, it takes 40 to 60 minutes on the phone to get it working again. This happens every two or three months. Eventually we knew the process by heart, but our customer service warranty expired, so now we can't access customer service without paying a fee, even though the problem is with the product itself and not our misunderstanding or misuse of it. If you buy this product, in the end you might just end up like us: stuck with a wireless router that sends out a signal that our computers CANNOT LINK SYSTEMS to!
