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Review title: A very bad experience
Product review: I had two professional IT support people work separately on installing and getting this operating (at $60 per hour each). My operating system is XP. Neither was successful. The device is a piece of junk, the software is terrible, and the customer service is non-responsive - you have to fill out an eticket because they won't answer their phone, and after two days there is still no response. I don't think I can find the packing slip - I bought it through Amazon so I probably can't return it in which case I am going to take it down to the town square and publicly smash it to bits with a baseball bat.
