You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Router and ATT Callvantage Customer Service Sucks
Product review: The router and AT&T; service sucks. I had a problem with my service and they were not able to resolve the issue. The customer service is even worse, it takes an eon to get through and they seem to have 24 to 48 hours of turnaround at each level of support.IF you have to cross three levels, you can only imagine the wait.I would suggest anybody thinking about switching to ensure that you have a backup cell phone with a lot of minutes!!In short, I would not recommend it to my friends.Thanks.
