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Review title: Triumph Carseat
Product review: I have owned this carseat for 2 years and have been happy enough with it's performance. It's pretty easy to adjust the straps, incline, etc. However, I noticed recently that the shoulder straps have been starting to tear at the bottom. I thought, if nothing else, I could buy new straps. I contacted the company, EVENFLO, and they recommended that I "dispose" of this seat (that I paid $120 for) because there was nothing they could do. I have to say I am shocked and outraged at this company. You hear all kinds of stories about baby products and why parents did or did not like them, but with this one, the bottom line is that seat defective. And, the company won't do anything about it. So, even if you do buy this product, don't expect any kind of help with it if you have a problem!I won't purchase another Evenflo product because my children's lives depend on it!!
