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Review title: Horrible Experience
Product review: It has been a month since I tried to put this high chair together. The instruction booklet was missing directions for a very important step. Also, the parts listed and the parts in the instructions did not match.The help line for Baby Trend products is only available from 8:00 A.M to 4:30 P.M as noted in the instructions booklet, however, it does not advise you that this is only Monday through Friday and of course I was assembling the high chair on a weekend when I needed help.It has taken six phone calls to Baby Trend so far, and twice they have sent me the wrong part. The last part I received was for a baby stroller.I spoke with Jeff the mananger(no last name given, as they don't do that)who advised they know about this problem from previous complaints. This stroller should have been pulled and replaced with one with correct instructions and parts.Still waiting for the correct part.
