You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Trouble!
Product review: Problen exists printing from MS Word. All other applications, including MS Excel and MS Powerpoint print properly. Chatting with HP representatives about two weeks now with no resolution. Don't know if it's a printer problem, a software problem or a computer problem, except that I didn't have any problems with MS Word with previous printer, except it was getting old.
