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Review title: Norpro Heater Failures
Product review: When purchasing a Norpro Immersion Heater you have a 50/50 chance of the heater not lasting your 10th cup of tea. I have experienced one heater bad out of the box and another heater failed after one cup of H20. Norpro's Taiwan manufacturer makes so-so products while Norpro (the distributor) will not correct the problem nor honor a failed immersion heater for refund or replacement. Norpro's rude customer service blames the customer for any failed product. Quality USA manufactured immersion cup heaters no longer exist to my knowledge.
