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Review title: It was opened and used one!!!
Product review: I was looking forward to receiving this espresso maker. But when it arrived, I found out there was water inside the water chamber and inside the plastic bag that wrapped the product!!! There was no way water could get inside the plastic bag without leaving any water mark outside the box. The box was clean and outside of the plastic bag was clean. It was definitely opened and used one. How could you AMAZON send a customer a used product for the price of new one?. My experience with Amazon was very good until now. I cannot believe it happened. I am calling the customer service right now....OK...---- I just called the customer service and I only heard that they will resend the item and let me return this already USED product back to them. I wanted to hear Amazon's explanation about "the water in the water chamber situation" but there was no person who could reasonably explain this situation. Really angry!!!
