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Review title: do not buy this machine
Product review: I purchased this vacuum 2 months ago. A couple of weeks ago I tried to pull the wand from the head, and could not release the head. The internal release had broken apparently. I called Hoover, asked them about service under warranty, and was given the name of 2 places in my area to bring it in. Called the first one, they only service items purchased at their store. Called Sears 2nd. Sears assured me they cover the vacuum even though it was purchased elsewhere as long as I could provide a receipt with date of purchase, which I did. Well, I received a call today re: an $89 charge for repair. Turns out no one will honor the warranty from Hoover.It is a piece of junk , and no one (locally anyway) will honor the warranty when it is purchased from Amazon.
