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Review title: unbelievably good customer service!
Product review: I purchased this faucet in May of 2011. It arrived quickly, looked beautiful and was just what I wanted. My plumber installed it and we were very happy.Last week it started to leak. The plumber came and said the leak was within the base and that, even if he could fix it, it would be so time-intensive it probably wouldn't be worth it.I went back to the seller through Amazon and emailed them about the situation this morning. WITHIN 1 HOUR I had a response - "new one on its way."I don't have it yet, but expect I will by the beginning of next week.I could not be more impressed with the customer service. I wish it wasn't remarkable, that every vendor had this as their standard. But they don't, so I will celebrate and heap praise on those who do.If the part hadn't broken it would've been 5 stars - and then some. This is a very attractive faucet set (with sprayer) and the price was very reasonable. The great service is icing on the cake.
