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Review title: snare and delusion
Product review: Be very careful of Symantec. Their product packaging says it applies to a certain operating system, but in reality it doesn't and you can't get it upgraded to apply unless you buy "another" package, so why pay twice? Don't trust the Symantec packaging. I spent 5 hours on the phone tonight with: tech support, who then determined it was a customer support issue, and then, surprise, customer support sent me back to tech support, who then (are you as tired yet as I was) sent me to customer support, who gave me a phone number to call that, slightly over an hour later (I wanted to see how long it took), was answered, and who knows if they are gonna help me, I gotta send in a bunch of paperwork. How do I know why their software that says it works on this operating system doesn't work?
