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Review title: Not up to expectations
Product review: I bought this product in December 2004. After two months of use (about once a week) the on/off switch broke. Eventually after using it for a year (and trying to get Hoover to correct the problem), just before Christmas 2005 I got quite a fright when I started smelling smoke whilst using it. I discontinued the use of the product, and asked Hoover once again to please look at it. Their reply was that I should take it to one of their authorised shops, where they'll repair it, charge me. Then Hoover will see if it was in fact a factory error and only then refund me when they feel they're not in the wrong.Please. Don't waste your money on this product. It is defnitely not worth it. It is noisy, vacuums carpets well when used to work, but is unable to vacuum floors at all. (One of the options on it).Sorry, Hoover. But you have lost a loyal customer. (My whole family for 3 generations back has always bought Hoover, including myself...)
