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Review title: How can Zaap! may help you?
Product review: This book is about how to built better companies or teams by empowering people. The authors present strategies that you can readily implement. These strategies are also simple and even fun. Each chapter also comes with a little notebook, in a nutshell style that allows you to quickly revise, see what is important, re-assess a situation, or just remember/notice what was relevant in the chapter even by skimming through the book quickly. William Byham and Jeff Cox write with such clarity that it is impossible to get lost. Highly recommended. I preferred the paperback over the hardcover because of the style.
