You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Tech support flaming useless
Product review: This is supposed to be a WIRELESS router, so why must I plug the computer into it? I called tech support, and it took five attempts just to keep their horrible antiquated menu system from disconnecting me, then I just got to speak to a moron. I am definitely returning it.
