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Review title: a nightmare for me
Product review: I've just spent a day and a half trying to get it to work. It completely messed up my machine and I spent most of my time trying to uninstall it completely and reinstall it. I downloaded all the relevant documents and finally got help from their phone line. The fellow tried some things (most of which I had already tried) and decided the problem was with the Microsoft installer. (He didn't charge me, presumably because I had already tried everything myself.) I didn't believe that so I reinstalled Windows and tried the MS installer again and this time Norton successfully reinstalled. But I had the same problem with it messing up my machine. So once again I decided to try the for-fee phone support. The fellow tried to convince me it was a virus (no way!) and then said it might be a conflict with another program. He couldn't guarantee he could solve the problem but I would have to pay if I went any further. So I decided to give it up and ask for a refund.
