You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Service?
Product review: In a nutshell...........makes good coffee while it works.Customer service is none existing. If you have a problem it willtake half a day on the phone and then 4-8 weeks to get it fixed.They really don't seem to back the product. Suprised Amazon is pushing the product.
