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Review title: Disappointing
Product review: My husband purchased this last summer so our kids could easily get in the house without keys. He installed a Sears keypad for the garage doors and then this inside garage. Worked fine while it worked but as many here have noted, it failed within a year...today in fact. He called kwikset customer service but they weren't open so he decided to simply go to a local store, purchase another one and install it. I wanted something else but this required 3 holes on the inside door and 2 on the outside so I told him do what he intended. I am sure has a plan on how to get his money back. My advice is look at the more expensive versions or go with another brand. The convenience of these is outstanding but reliability has me concerned. My husband recently installed kwikset keypad locks on our front door but he got the more expensive versions. I only hope they do not have the same problems.
