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Review title: Faulty product & very bad response from AMAZON & Lello
Product review: I bought this espresso maker as a gift, which makes the experience with it all the worse. It leaks! It begin leaking almost immediately!! The person I gave it to could not find a way to return it for repair, and had to contact me. I contacted AMAZON, who offered me little assistance other than to say they would return 75% of the cost to me. I eventually got an address for the manufacturer, Lello, and asked my friend to mail it in with a description of the problem. She did. It was returned a month later with the same problem. No solution. No substitution. No fix. Why AMAZON is still selling this product is a mystery to me. I lost a lot of respect for the company as a result of this purchase.
