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Review title: Works great until you have a problem
Product review: OmniPage 14 worked great at first. Then I needed a patch to fix some problems I'm having with the Batch Manager. Their update function under help is broken. (Look at other recent posts by other users.) I tried calling yesterday ($20) and couldn't get through.I'm well versed in fixing broken apps. After uninstalling/reinstalling, uninstalling/manually removing files and registry entries/reinstalling, I'm still having the same problems that are making it totally unusable. After searching Scansoft's website, and posting twice to their "user forums", I started looking for alternative solutions. I found more posts here than I did on Scansoft's site.
