You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: You can do better elsewhere.
Product review: What's AT&T like? Lots of dropped calls, constant "spend more" text messages to your phone, lousy customer service and being nickel-and-dimed for every feature, like voice-dial. Ever wonder why 20% of customers churn to other plans every two years? Compared to Europe, all cellular service bites it, thanks to these ridiculous contracts. No motivation to retain customers. AT&T is just the biggest, far from the best.
