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Review title: Not Kid or Parent friendly
Product review: We bought this as a Christmas present and one month later I am still trying to download video. Customer service calls were a waste of time. I asked how I could upload kid friendly videos in wmv format and his reply was, "how should I know". For a Disney product, you would think it would be more user friendly. Don't waste your time unless you want to use the video clips only. I am giving up and returning it.
