You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: I so hate this program
Product review: I just got off the phone with Quickbooks Support after I was told I HAD TO buy the tech support subscription in order to get the program I bought last year to work.This constitutes a breach of contract, and is an extremely dirty business tactic. I paid for a product that I am unable to use until I buy a service agreement.I am a CPA and have about 10 versions of Quickbooks on my computer but I will discourage anyone from using Quickbooks from now on.If you make the best product, you don't have to resort to dirty tactics such as this to get people to buy your product.This is simply unabashed greed.
