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Review title: Shower head great ... design as a whole "no good"
Product review: I purchased this item, installed it...used it 3 times and on the third use the swivel unit that allows the handheld to move when in the holder popped out.Its a molded ball joint setup that when assessing it after it broke looks to me like it will happen to all of the units eventually with use(wear)...They could improve the design by making the ball joint part a two piece screw together setup so that the tension can be adjusted and this problem of the ball popping out does not occur...I returned the item for a refund as it could not be easily put back together... not the sellers fault... manufacturer issue...
