You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: POOR CUSTOMER SERVICE
Product review: I purchased two G-Drive Combo two years ago.I sent one of them in for repair 3 WEEKS AGO and still haven't been able to get them to tell me what is wrong with my drive. The first two calls they were not able to find my drive, they lost it...After the Third and Fourth call on Friday the customer service guy told me to call back on Monday. He also said to expect to be on hold for about an hour. Each time I call I am on hold for about 20 minutes.DO NOT PURCHASE ANY PRODUCT FROM THIS COMPANY YOU WILL BE SORRY.
