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Review title: No factory service available after warranty!!!
Product review: 14 months after I bought this POS for $279.00 plus tax, it stopped working completely. Okay, I thought I would send it back to Hitachi and they would repair it and charge me for the repair. It turns out that they will not service this product after the 1 year warranty. It says something about their faith in their own product and Hitachi customer support. Three months after I called them I got a call from their customer service department to see if my issue was resolved to my satisfaction. When I told their service rep about their policy, she said that was incredible and she would follow up and get back to me.NEVER HAPPENED.I will never give Hitachi the opportunity to screw me again!NEVER AGAIN will I buy a Hitachi product.
