You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: I don't think they even have a customer service department
Product review: I couldnt find the lead time until it was too late. I got the tubes after I needed them. I tried to email True Value's customer service, since there wasn't a number and Amazon said they couldn't really help. I haven't used the tubes yet, but don't want to pay shipping/restocking fees. So overall, I am sure the product is fine, service terrible!!!
