You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Fine.....If it's your 1st time!
Product review: I've tried for a month; 'discussion groups', personal contact, etc. and Symantec WILL NOT tell you where the imbedded files are that prevent you from installing a newer version! Double talk? Plenty! The answer? Forget it! Personally I think the attorney general should be investigating fraud! Msconfig, registry, uninstall, add/delete programs, search. Try them all! Maybe Bill Gates has the answer, but Norton WILL NOT devulge the secret! ...
