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Review title: Shuts off at will! No clogs & dust cup empty!
Product review: Had high hopes after reading many hundreds of reviews. The unit was very easy to set up.The problem: it shut off intermittently at will - no hose clog, no metal wand clog - check the dust cup -- not enough dirt to warrant emptying - however, emptied the dust cup anyway, checked all the electrical connections including the wall socket to make sure everything was properly plugged in -- it took more than 10 minutes before the vacuum would respond to pressing the suction control (this is the on button).Received Wednesday returned the following Monday - used twice within a 6 day period and the "shut off intermittently at will" problem was even more pronounced on the second use.Called Hoover customer care: they said this was not normal and to return it to where it was purchased. Returned to Amazon - credit pending -- will give an up date on the return process with Amazon once completed.
