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Review title: Good jointer and excellant customer support
Product review: I bought a model 54A in Sept. of 2001. Out of the box the jointer looks great. Everything goes together very well. However, the weak point is the fence. The original fence was bowed and cupped so badly that I could not get a good square joint, much less get it to align at 90 over the fence length. When the front of the fence was at 90, the back was not, which made for alignment problems. Tool Crib customer support was first rate at getting this problem resolved. Kudos for Tool Crib! This is a case were customer service kept the sale and resolved manufacturer defects quickly. Would I purchase the jointer again, (knowing Tool Crib customer service)- yes. However, Powermatic should seriously look into quality control for the fence. I would hate to see a good idea (longer beds and better motor) ruined by poor quality of a low priced part, i.e. the fence.
