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Review title: Quality Control would be a GOOD thing!
Product review: When they work... it's an awesome pet carrier! I have several and liked them so much that I wanted to get more. All it would take for this company to go from making a terrible product to a GREATone would be for someone to check that they function before shipping them out. I ordered two and could not operate the latches on BOTH of them. Amazon was great and sending them back for replacements was easy. Same problem with the replacements. This time I kept them hoping that the latching system would "break in" over time. Chances are equally good that they will just "break". I'm very disappointed. My old ones are great!
