You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Great Service Bad Item..???????
Product review: I have purchased these glasses since they first came out on the market. They work well here in the Mid-West to help keep items cold in the summer or hot in the winter. Bodum added a new feature to the bottom of the glasses. This little piece of silicon is suppose to keep even more of the condensation from the outside of the glass. The problem was the bottom of the inner glass was thinner and broke. BOO...I was not pleased when Bodum would not address any discussion about replacing the item.
