You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Very Comfortable
Product review: I purchased these the end of July & they are very comfortable, but a month later they are falling apart...one sandal has split across the middle. I have been in contact with the company and they said I just have to send them back and they will send me a new pair. I received a very quick response from the company. Great customer service & no issues with the new pair.
