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Review title: Terribly disappointed
Product review: Terrible experience. I ordered two sleds for my granddaughters. When the sleds arrived, the shipping cartons were in tatters, and the sleds were not the model ordered. I was required to pay the return shipping cost of $115.98. The second shipment contained a badly damaged sled (the front of the sled was completely split in half), and the second sled was a different wood than advertised. Once again, the shipping cartons were in shambles. Once again, I was required to pay the return shipping costs of $97.75. Amazon advised they would credit my credit card with the original puchase price ($468.96), but would not reimburse the return shipping costs. I've always had a good experience with Amazon until now, but then it was just books and cd's primarily before. Think I'll just stick to books and cd's from now on.
