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Review title: poor packaging. Did I get what I ordered?
Product review: I received this item in an open, unsealed box. The UPS lady was like..."its weird..it came like that." In the box was a roll that turned out to be a black garbage bag with a topper inside. This item had obviously been returned, repackaged and sent to me. There was no markings on the item or within the box to let me know what company made this topper. When I unrolled the topper I discovered it was for a full bed, not a queen. Furthermore it did not become "spongy" like it was supposed to. It just stayed flat and did not expand. It did not even have that awful smell toppers have when you just open them. Very disappointing. I suspect a cheap substitute was sent to me. I bought another one at Wal-Mart instead. Amazon did return my money which was the only good thing about this experience.
