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Review title: Not as helpful as I had hoped
Product review: I bought this book because my company asked me to conduct some sales training courses. Although I knew what the content should be, I needed help in structuring the training, making it compelling and keeping the audience involved. What I was looking for were some basic outlines for a training class as well as some ideas of group exercises, team builders, etc. This book did not provide any of that. I ended up turning to an old training binders I had received from my previous classes I attended and tried to follow their pattern.
