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Review title: no response
Product review: I purchased this product and a few days after the allotted time to return it, it totally quit. That was way way too early for a new vacuum to break. I notified them and was told to send it back for a refund (and I do have the emails stating such). I did and was notified it had been recieved and...nothing. I have emailed about fifity times and...no response! I am trying to find how to file a claim but so far, no luck on that. I do have proof on my attempts to contact them. If I had known they just wanted the broken vac back, I would have given it to a Salvation Army to fix for the needy. I am very very disappointed and warm you to be very skeptic if you are purchasing this product!!!
