You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: DirecTV dropped the ball
Product review: I agree with the consensus. I had nothing but problems with the R15 and aside from offering to replace it, customer service doesn't seem to have any other options. I saw one R10 (the old model with Tivo) at WalMart and dropped $100 to buy it and it works like a dream. I hope DirecTV and Tivo have resolved their differences in 3 years or so when I will need a new DVR or I may be switching to Dish Network. I've heard good things about their DVRs.
