You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: The phone is nice but AT&T service is bad
Product review: AT&T wireless as a company is not prepare to service any customer. Please try their customer support line before ordering the phone. You will be on hold for hours and at the same time the department that handles your number porting is different from the ordering derpartment which is also different from normal customer service. If there is any issue, there is no single point of help so you will end up waiting hours on hold.The phone is nice but don't get the service from AT&T. The provider is bad.
