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Review title: Beware of "Limited Warranty"
Product review: On December 26, 2009 I purchased the DCC-1200 coffeemaker BECAUSE IT WAS A CUISINART PRODUCT AND I HAVE BEEN PLEASED WITH OTHER CUISINART PRODUCTS. On February 8, 2010, the carafe leaked out its full brew of coffee. On examination I saw hairline cracks on the glass below the (I suppose) decorative metal band at the bottom of the glass carafe. I wrote Cuisinart customer service an email explaining the difficulty, but did not recieve a reply. This morning, February 12, I phoned and was told the warranty does not cover glass, so the carafe is not part of the warranty. It would not have occurred to me that any part of the product would be excluded from the warranty. Of course, I was told they would be happy to sell me a replacement. Imagine my gratitude! Cuisinart is now a brand I will avoid.
