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Review title: Used product received that did not work
Product review: The router did not work. I sepent over an hour troubleshooting it. when I got to the part of resetting the router to the factory settings I could see someone had already done this with an ink pen (instead of a paperclip) so it obviously was a used part. After resetting it, the unit still did not work. I then had to spend 90 minutes on the phone with tech support who did not speak English for them to tell me what I already knew. Amazon took care of things without any issue but it was a big waste of my time. Had I known I was going to be purchasing a used product I never would have done it to begin with and would have saved myself a lot of hassle.
