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Review title: New and VERY unimproved!
Product review: I've happily used semi-permanent hair colors from L'Oreal and Clairol for years and have seen them go through various iterations, so I didn't think twice when the Clairol Natural Instincts boxes started to look a bit different. I *did* notice the new color refresher and some slight changes in the instructions. The biggest difference? My hair is a mess after using Natural Insticts!! I actually used the reformulation twice and tried two different colors. Both times, the color barely touched my moderate gray and left my hair coarse, frizzy, and brittle. Previous versions of Natural Instincts have easily covered the gray and left my hair soft, silky and shiny. The first time I used the reformulated version, I tried the refresher, which left a brassy orange cast to my hair. I skipped the refresher the second time and will be skipping Natural Instincts completely from now on. It's THAT bad!!!
