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Review title: Good hardware, difficult to cancel subscription
Product review: I was an XM customer for 4 yrs. I used this radio during that time and it works fine. However, I no longer listen to XM. I mostly bought it for a few specific stations and last year, those stations stopped being as good.You can manage your XM account online with one exception: You have to call to cancel your account, and you cannot call 24 hours a day; they have 9-5 Eastern business hours. Very inconvenient.When I complained to the customer service rep that they had charged me on a credit card number that they never had (the web account shows my old card #), she literally laughed at me and told me to take it up with Amex.Would you really want to buy a product from soneone who laughs at you when you have an issue?Just use Pandora and save yourself the aggravation.
