You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Ralph Lauren Blue
Product review: Very disappointed with this product. It came sealed in a box from Perfumania but the silver cap was tarnished and the smell was very faint. I have no explanation for this but I know the cap should not have looked like that and I know the scent should have lasted longer as I have used this perfume. Trying to contact the seller was an adventure in frustration.You contact Customer Service, they write back, signing it Customer Service, like you are not speaking to a live person, and they insist you call them to discuss it. I guess the lengthy e mail was not enough. Luckily, Amazon stood behind the consumer and refunded my money and I did not have to deal with the seller.
