You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: video quality
Product review: It's so frustrating that the video keeps freezing up on me. I'm only 10 minutes through the episode and it's frozen 4 times!!! I don't see paying for episodes I can't even watch!!!! Rediculous! I'm not a happy customer!
