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Review title: Terrible purchase
Product review: I had the original base model for a few years and then it finally died. It wasn't great and each week I would have to resolve at least one problem it couldn't deal with, but on the whole it was fine. So stepping up to the top model I thought was a smart idea, it'll be much better than the base model... yeah right!This thing barely touches the bottom of the tray so it will 'never' get everything out. It's design makes it 'impossible' for it to get 'anything' at the very back of the tray. The forward portion of the scoop cycle has a half inch to inch gap between the tray and metal prongs (yes, it's put together properly so the 'you should be able to read this text' text is under the tray). The plastic boxes don't fit in the area given easily so you have to lock them into place... this and the motor seems weaker than the base model...A total useless waste of money, resolving it getting stuck is now a daily operation.
