You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: AWFUL Customer Service
Product review: I have had a Bulldog remote starter for a few years. Remotes break at least twice a year. They were always good about replacing it but once I actually got one to last a year I had to buy one. That's fine. First NO ONE EVER ANSWERS THE PHONE. I MEAN EVER! You have to leave a message the may call today they may call tomorrow or the next day. I bought a new remote $19.99. That sounds fair I guess, but they charged me $12 to ship it. Basic shipping!!! I live in the same state (OHIO). Are you kidding. Besides the fact that you need to have a PHD to install it it does work good. By the way this replacement remote is $49.99
