You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: UMM
Product review: This was the second register I ordered from this company. I didn't want to order all that I needed in case I didn't like them. The first one arrived with no issue but this one arrived in pieces as someone else had indicated in another review. It was bent and the louvers had fallen out. However, contrary to another review I read the company was more than happy to correct the situation and sent me a new register immediately. I didn't even have to mess with sending the damaged one back. I would order more from them if they had the odd size I need for my other registers.
