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Review title: communication issue
Product review: I also bought the epson after returning an hp deskjet (bad software) because after research found that the AaBbYy OCR was better than the HP bundle.... But one week after installing an error message came up as Unknown device....Fours hours later with long distance call to EPSON and removing and reinstalling software and hooking it up to my lap top !!!! they fianally tell me it is a communication error and might be the USB cable..So I go and purchase another USB cable ,,,,still didn't work ...Took it back to store....Very disappointed ...shoulda kept my ten year old scanner ...
