You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Company did not send the Iteam ordered
Product review: I ordered 6 adjustable universal cigarette lighter splitters. I got six splitters but the are the hard plastic non adjustable kind, not at all like the ones shown. The shipping cost was almost as much as the splitters so I am not going to pay to send them back. I never got an e-mail about the substituation or response to my calls or e-mail to the company. I will not buy any thing else from them.
