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Review title: Very poor reliability
Product review: I purchased two of the CFM-25E's in the summer of 2006 to dehumidify the basement. After 3 months the first unit failed. It was very difficult to get customer service from Soleus, but eventually they agreed to replace the unit, if I sent back the failed unit at my expense (some warranty)!!! The second unit has now failed and it is out of warranty. I can hear the compressor turning on, but no water accumulates in the pan - same problem as the first unit. This seems so indicate that the refrigerant leaks over time. Until they resolve the reliability problems with this unit, I would strongly recommend NOT purchasing the 25E.Other than reliability, I was satisfied with the quietness of the unit and ease of operation. Perhaps the 40 pint unit is more reliable.
