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Review title: Another Piece of Garbage from a Company That Hate's Customers
Product review: This piece of gear is terrible. It's slow and unresponsive, setting it up for PIP is an absurd pain in the neck that requires multiple input lines, it's impossible to search, sort and navigate. Everything about it is junk, but none more than the company that provides it. DirecTV's service is generally pretty good as far as content and HD quality, but their customer service is so bad it almost seem as if they are intentionally trying to alienate customers. They take the concept of hidden charges to startling new heights. HD service; $10/mo. Each additional receiver; $5/mo. DVR service; $10/mo. That equipment you paid $250 for; that was just a lease! It's another $399 to buy it. Want ESPN classic? How about a $20 sports package filled with all kinds of other useless crap? Just don't cancel before the mandatory two months is up or you'll pay penalty.If you enjoy paying a lot and being jerked around by customer service, I recommend DirecTV.
