You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Out dated router that doesn't work
Product review: I bought this to replace another Cisco router that we had for years because I thought the old one was out-dated & couldn't handle 4 wireless computers at once since we kept losing wireless connection at peak times. This one not only had the same issue but we kept losing connections all the time, not just at peak hours. In one month I had to call Customer Support 3 or 4 times in order to completely reset the router as it had totally stopped working & could only be reset following their instructions. These calls always took 45 minutes to over an hour. The last time the rep told me I should upgrade to a better router even though this one was brand new. That is when I decided to return it & get the cable company set-up.
