You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Died within a year. Villaware will not honor 3 yr warrenty
Product review: I bought this unit in the hope that there was more positive feed back than negative. My mistake. The unit required to be turned all the way up and then after the ding left to cook one more minute. I could live with that procedure. Then one day I was making some waffles and in the middle of the second waffle the unit just quit. Lights are on but there isn't any heat. I called Villaware to take advantage of the 3 year warranty. They said the unit only has a 1 yr warranty. I read directly from the user guide on the back page "3 year limit warranty". Turns out that the "limit" is whether or not they want to honor the warranty.They were more that happy to offer me another unit for a price. Lovely.I'll pass on that and any other Villaware products from now on.
