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Review title: Problems and AWFUL customer service!
Product review: Once the power goes off, this stops working. You have to manually turn it back on. Even quick power off that does not reset the clocks and this stops working. I made the mistake of purchasing two of the and the both do the same thing. DO NOT PURCHASE FOR USE IN A BASEMENT or any where else you will not know when it stops working. In other words, this is not the unit for most places you need a dehumidifier.And talk about POOR customer service, wow, these guys are BAD! They will not reply to emails and if you manage to find the phone number and in the unlikely event they answer the phone, they are rude beyond belief. These people are more rude than the DMV on a busy day!This is money down the drain for me! I will probably have to pay to get rid of these units.
