You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: LinKsys Voice Router review
Product review: Not too happy. It turns out that my unit was returned by a previous customer, who had already activated the account. This has caused untold confusion, and guess what, customer service are completely incapable of solving this rather extraordinary set of circumstances. Ended up with some other customer running up bills on my credit card!Why can't Net2Phone and LinkSys build some decent echo cancellers? Neither the network side, nor the CPE side has decent echo cancellation. Not acceptable.
