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Review title: BEWARE OF ANY NORTON PRODUCT!
Product review: Do NOT buy ANY Symantec Product UNLESS YOU WILL NEVER HAVE A NEED FOR CUSTOMER SERVICE - THERE IS NONE! I have just spent 4 hours AFTER HAVING PAID for SUBSCRIPTION RENEWAL trying to get my Firewall renewal activated. After going through 15 menus on-line to try and email customer service, I was given a form. I entered the info. When I finally got an email response, it had nothing to do with my question, then told me if it didn't help, I would have to REPEAT THE ENTIRE ON-LINE Process! I then called their "Customer Service" line - PUT ON HOLD FOR 30 MINUTES! Finally had to redo renewal by phone without answer to question. This is typical of ANY NORTON PRODUCT CUSTOMER SERVICE!
