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Review title: Bad Product and Bad Customer Service
Product review: I purchased a DVD player to take to Russia over Christmas, and bought a CTA battery as a back-up. The first time I tried to recharge it, it failed. It just did not work. Upon returning, I mailed it back to the shipping address. The company refused to pick it up at their own mailbox. I have been trying for months to get some satisfaction, but the people at CTA are rude beyond description, indifferent, and insulting. On one occasion, they put me on hold for 45 minutes, and even then, never returned to the phone. I would avoid their batteries, and this company. On the Great News side, I bought a back-up battery from www.BatteryGeeks.com and it lasts 10 hours between recharges!
