You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Shake up your next meeting
Product review: Are you looking for something a little different for your next customer service meeting? Then try reading CUSTOMER AT THE CROSSROADS: FROM PARABLE TO PRACTICE by Barbara Hateley and Eric Harvey. Or better yet, read it a few times to learn the story details and then simply tell the story. Either way, your meeting will be interesting and a great variation from the norm.I recently used this book in a meeting of retail store managers. Each manager was assigned a character in the book and additional managers were the chorus. It was great fun and afterwards I received high praise for presenting them with a fun and unique learning tool.At only 48 pages, this little parable can easily be read in less than an hour, but the lessons learned could last a lifetime. Short & sweet. A good training tool.
