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Review title: Support poor, product buggy
Product review: This product (Norton Antivirus) was working for me until the "Live Update" feature broke it by downloading new client SW which didn't work correctly (in that 'auto-protect' could not be enabled and the email scanning option showed 'error'). After removing the product and reinstalling it (the procedure is a major pain) it worked correctly until the same 'Live Update' broke it again. The solutions Norton proposes for this problem on their website (with many complicated steps) don't work for me. I could call their $30 hotline but I think I'll just junk the product and get something better. You might want to know that the Norton web site will not respond to emails describing a problem with their SW - you can only use email suggest product enhancements ('Yeah, get the ###!"** working correctly !") You must find the solution for your problem in their automated data base, pay $30 for a hotline call or (my recommended solution) give up.
