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Review title: Steer clear of poor quality and design
Product review: Bought a Bissel Proheat cleaner. Used it approximately eight times at various locations. A small piece of plastic used as a retainer for the brushes broke. It was impossible to just call bissell and get a replacement part. Instead, they advised to take it to an authorized repair facility, with a minimum charge of $30 to $50. Even after it was repaired, the supply tubing for the water clogged. As of this date I have not been able to make a repair. Unlike other well designed products, e.g. Panasonic vacuum cleaners, which are easily accessible for repair, this large, heavy and cumbersome machine is a waste of money and simply provides additional frustration in your life. Steer clear. I hear the Hoover machines are more durable.
