You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Someone Doesn't Know Jack...think it's Sierra
Product review: Sierra offers little if any help on fixing the compatibility issue for YDKJ5 and Windows XP. In fact their solution has nothing to do with the issue. htt.....If you want a good laugh, compare their solution to the one Microsoft provides. You don't need a keen eye to notice that one of the tech support people cut and paste from their website, of course leaving out the key phrase "This behavior is by design." Beware XP users!
