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Review title: Poor Quality!!!! WORSE Customer Service!!!!!!
Product review: Don't waste your money. The first unit was defective, and after going through all of the hassle of getting a return authorization, shipping it back, and waiting for repairs, they sent me another defective unit [different unit, and a different defect]. Again, going through the hassle of an RMA and sending it back, after two months I finally got another new unit from them, but it was only a 512mb unit instead of the 1gb that I bought. Again, more hassles calling a manager at Creative, getting another RMA, and having to send it back. They didn't even offer to send me one until they get this one back, even after two months of not being able to use their product and all the hassles. Their poor quality is only surpassed by their incompetency in customer service. DON'T BUY CREATIVE PRODUCTS!! A purchase that I definitely regret.
