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Review title: Bad clock from dubious company
Product review: This is my second piece of hardware from LaCrosse. The first is a weather station that has worked poorly and evoked "who cares" responses from their customer service. I made the mistake of ordering a second item, thinking I couldn't have bad luck again. Wrong. The clock arrived with the second had not working at all from the moment a battery was inserted. It was also bent (a separate defect) so that it would have been blocked by the minute hand even if it HAD been working. Their return policy is that the customer pays for return shipping no matter whose fault the defect is. Sheesh. Two strikes, you're out of my list of technology manfacturers. The customer service rep this time was very polite and clear -- I just find the policy punitive and sub-standard to other, more customer-friendly businesses.
