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Review title: How frustrating!!!
Product review: Santa should have just brought an MP3 player, for that is all this is. I have spent days on this, and I still cannot download video files to it. What a waste of my time. I do not know why they would make it this difficult. And as far as the converting files...I wish someone could explain it to me. I went through the process, and it just tells me I can't convert because the files I downloaded are protected. I am ready to scream!! When I tried to call the support number, I got put on hold and hung up on three times. Then I got through, and guess what...they were closed. I can't imagine making a product that does not support a normal wmv file. Part of me wants to buy the clips just so my daughter can watch something on it, but I'm sooo angry, I don't want to put any more time, effort, or money into this product. I think we're taking ours back to the north pole, and will save up for an ipod.
