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Review title: Hinges are bad by design
Product review: Hi,I am writing about 17" screens in general for Toshiba. I have had bad experience with hinges becoming loose on one and breaking on another. I think the problem is that the hinges are not strong enough to hold the massive screen. It would be worth your while to compare how the screen in held in various brands (both 15 and 17 in.) you will be able to see the difference for yourself. Customer service is definitely lousy. They will never call you back (called them 3-4 times ans asked to call back).Toshiba might be a great laptop, but we have not reached the age of "defect-less" manufacturing, and we will need customer service and replacements. Given this, lousy customer support is a drawback.
