You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: no customer service
Product review: I have to return an item from them and there is no customer support. I have now resorted to having Amex investigate and I am reporting them to the Better Business Bureau. They are not up to the same standards that I have usually experienced with an Amazon 3rd party seller. Amazon should drop them.
