You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: THIS PRODUCT NEVER WORKED RIGHT AND RCA DOES NOT PROVIDE ANY SERVICE
Product review: I purchased this DVR at Walmart. At the time, it was the most expensive option in the store, but I paid the extra price because I believed in the RCA brand. The product never worked right. The VCR did not play smoothly and often shut off in the middle of the video. The DVD recording, which was advertised as a "one-touch" process, was extremely complicated. We were able to get it to record three DVDs off of television, but were never able to record from VHS to DVD. Three months after we purchased it, the product quit working completely -- there is not even a clock or counter display on the front panel. There is an 800 number right on the recorder, but when you call for service, you get another company "Alto" which is not helpful and requires $120 + two-way shipping to Buffalo, NY, in order to provide any help.
