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Review title: Constructive criticism you can use!
Product review: After panning the Wong book (The First Days of School), I searched for a more suitable replacement. This is it. Jones identifies teacher and student misbehavior and the underlying causes, and explains field-tested techniques for remediation and prevention. In addition, it is all presented in a tone that is authoritative, occasionally humorous, and always understanding and respectful of readers and their problems.
