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Review title: multiple problems with basic service
Product review: I have owned the Q since August, 2006. I wish I'd bought a Blackberry. The Q has very good reception. The email reception is great - until it freezes up with an "Error" message, which happens weekly. I then lose email access. It's not a good sign when you have the phone HELP number tatooed to your wrist! The IT guy at work has asked me to get rid of it. I need a phone and I need to receive work email at any time. The Q is unreliable for email, and that just doesn't make the grade, no matter how many other features it has.
