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Review title: ZERO customer service from webkinz
Product review: During all the excitement of opening holiday presents, my son's "secret code" was lost. Webkinz customer service attitude was terrible. Basically, they could care less - but welcome you to buy a new one. Even with proof of purchase - NOTHING. They didn't even have the courtesy to reply to my email. My son thinks its great, but I have a horrible taste in my mouth and WILL NEVER PURCHASE ANOTHER WEBKINZ.
