You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Ours Failed Too - Less Than a Year
Product review: We bought this last year as a 'new job' gift to ourselves to take advantage of the great deal AND the brew timer. It just stopped working one day. And that was it. I am not at all inclined to call customer service because I do not want a new one. It works great when it works. Then one day, it doesn't. It's a great deal, but cross this model off your list.
