You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Worked for 15 minutes. Canon won't pay for Shipping
Product review: I used this camera for 15 minutes and got the "remove the cassette" error message. I tried using other tapes thinking it may have been defective but still received the error message. Then I researched the internet and found out that this is a very common problem. Its so common that if you go to the Canon product page, they have a special link to address questions about this error. Canon's website is basically set up to make you think that you, the consumer, may have caused the problem by allowing moisture or dirt inside or by improperly closing the tape door. However, the real problem here is a defective design.Since I bought the camera so recently, you would think Canon would apologize and send me a shipping label. No. They are making me pay for shipping to their repair facility.Needless to say, I will NEVER purchase another Canon product again and I will discourage anyone I know from ever purchasing a Canon product.
