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Review title: Beware of Reset Button
Product review: The initial set up with a Dell PC was easy. The instructions were very clear, easy to follow and set up was fast. We had to switch to a Mac, which initially was seamless because the Mac recognized the Router. However, our network service provider had outages and we experienced a power outage at home leading our computer to prompt us reset the Router. What we didn't realize was reseting the Router requires a 35 second uninterrupted period of pushing; we only pushed it briefly. We then contacted customer support and several hours later after outstanding support, we realized that resuming full operations after a partial reset is extremely complicated. e.g. IP addresses need to be re-established, wireless needs to be reconfigured, the Mac can't read set-up CD, etc. Overall, fantastic product. Would buy it again today.
