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Review title: Not worth it
Product review: I purchased this "high-end" iron a little over three years ago, and was initially pleased with its performance. However, after only two years of relatively light service, the thermostat failed and it would no longer heat up. As it was out of warranty, I paid $32 for a repair (about 1/3 the cost of the iron) and it was in the shop for about two weeks. Less than a year later, the same problem occurred. The warranty on the repair was only six months.I contacted Rowenta over what I considered to be a defective product. Customer service offered me a very piddling rebate toward purchase of a new Rowenta.Instead, I bought a Black and Decker D2030 at less than half the price and it performs at least as well. I would never consider another Rowenta due to the quality issue and poor customer service response.
