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Review title: Arrived defective
Product review: After installing this scanner and seeing it listed on my system as functioning properly I was unable to scan. Any software I tried said that the scanner could not be found and gave me some information and suggestions for my SCSI ports. As this is a USB scanner the references to SCSI were disconcerting. After much seaching I located a couple threads in a newsgroup that the scanner only works on one of the two USB ports. Weird I know but after switching the USB connector to my other USB receptacle it was recognized.Great right? No. The arm wouldn't move and any program I tried said that the scanner was locked. I made sure it was unlocked more than a few times.This scanner is being returned.
