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Review title: Poor factory support
Product review: Unless this item is plugged in at the telephone company service, DSL or digital cable modem, expect trouble getting it to work properly. My hookup was at an extention and whenever a voice call came in, there was a single brief ring and no repeated ringing as usual. Then, when the call was answered, there was a persistent ringing in the background as though the call had not been answered. Let's see, brief ring before answering and persistent ringing after answer.Three different local cable phone technicians were unable to remediate and the Multi-Link factory technicians could offer no help and refused refund, the unit has been shelved. Do you want it?If you decide to purchase this device, make certain that your setup is hooked into the primary node or that you can return the unit.
