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Review title: Hostile Customer Service
Product review: Gyration is now RCA/Thompson, and my experience of their customer service was so hostile and unresponsive that you really have to experience it to believe it. I even tried calling back to get a new service representative and got two out of two phone 'droids with no knowlege of the product other than a script, no desire to serve their customers, and a seeming directive from management to discourage repeat business. Both reps refursed to connect me with a supervisor. Perhaps there's a reason that RCA has such a terrible reputation in the trade. Always buy from reputable businesses, since your product is only as good as their inclination to stand behind it.
