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Review title: Banging My Head on the Desk
Product review: I've had mostly good luck with previous versions of Norton's Utilities and Internet Security. Until now. For reasons that I still don't understand, LiveUpdate mostly doesn't work. Fortunately, AntiVirus updates but nothing else will. I went to the Norton site and waded through pages and pages AND PAGES of help documents. I was instructed to manually uninstall everything, including registry entries--a daunting task to the average user--and reinstall all Norton's programs. Still no luck. I keep getting a message that says the update program catalogs are unavailable. I've burned up hours and hours trying to solve this problem and I'm back to where I started. The most aggravating support document advises, "Reinstall the products in the correct order." What?? And the idea of paying $30 per event for live tech assistance is unthinkable.Sometimes new is is not better.
