You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: pathetic packing for a great product
Product review: The roaster is a wonderful product that I own, therefore I ordered it as a gift. The way it was shipped, however was terrible. The carton it was in was way too large and not properly cushioned. The box that contained the roaster was very badly abused. It looked as if it had been sold previously and retaped. The box was also badly scraped and scratched. Fortunately I was able to retape it and the contents didn't appear to be damaged. I reported this to customer service and John was very sympathetic but could do much else since I needed this gift and had no time to send it back. I would hope in the future that Amazon improves it's packing by training the packers and making sure that they use their new found skills.
