You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: very disappointing!
Product review: I've been wondering if this is a counterfeit product. The pump dispenser did not work on the first try. After taking the thing apart it worked for exactly one pump then stalled again; and continues each time I try to lather up! The package insert was incomplete in content. This I know because I have purchased the product previously from my dermatologist. The packaging indicated that the product was shipped from China. Just how can a purchaser be assured that a product is genuine? I will not purchase from this source again.
