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Review title: manufacturer defects; insurance; warranty; bad business
Product review: I have had my Treo 600 for over a year. It came with a manufacturers defect. I have insurance on my phone and a warranty with T-Mobile that will provide me with a refurbished phone. I have asked for a new phone; however, T-Mobile no longer carries the 600. I said well upgrade me to the one that you do carry. Neither the manufacturer nor T-mobile would upgrade me, even if I paid the difference in the cost. As far as I am concerned I have paid for a phone that I never received. I thought I was getting a new Treo 600 in perfection condition, and that is not what I got.
