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Review title: Very Dissatisfied
Product review: If you buy this product and you have a problem, you need to understand that YOU ARE ON YOUR OWN.Repeated attempts to contact customer service and tech support were unsuccessful. My wife was on the phone for forty-five minutes. I was on the phone for over an hour. Repeated email contacts were ignored. I even engaged a local media outlet to help. One of the local radio stations has a host who has a computer news show. They ignored him too.What was the problem? After the first installation, we couldn't attach to their server to update the definitions. (Yes, we had an active Internet connection). How do you like that. The software is out of date from the first use and you can't do anything about it.Finally, I gave up and bought one of their competitor's products. You should too.
