You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Lousy Product / Lousy Technical Support
Product review: There must be something than this better out there. Though it says it's compatible with Windows 95+, the download version doesn't install properly on Windows 98 and the technical support team is a joke. Once you get it installed, the Palm-side databases are limited in function.
