You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Very Disappointed
Product review: The toaster looks great, but I think I got a klinker because it seems to toast in bagel mode even when I haven't selected that mode. I wanted a replacement, but Amazon won't have one for 3-5 weeks. So I guess I'll get a refund and try somebody else.Edited to add: Amazon's customer service is outstanding, as always, and I got the replacement quicker than originally promised. Unfortunately, the replacement has the same problem as the original, which tells me that it's a flaw in the product. So I'm definitely going with a different brand.
