You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Customer service from CDRom USA
Product review: I purchased three programs from CDROMUSA. Two of them worked, but Animal Kids didn't. I had previously had this CD, but it broke. Returning something to them is a nightmare. They require so much, it's almost impossible to have the disc replaced. I will never buy from them again.
