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Review title: Serves its purpose and great customer service.
Product review: I bought this to make a hot/clammy memory foam mattress bearable. While I hated to throw more money at a new bed that wasn't working out, it has saved an otherwise unfortunate situation. The bed is now comfy, breathes well and has much better temperature regulation.I'm not sure how the straps will do in the long run, but sofar its OK. The only thing I don't like is how my new bed already looks like it sags in the center b/c the wool is a bit compressed. -Then again, thats understandable so no real complaints here.Overall highly satisfied. The customer service team both emailed and called to ensure they had all the proper info and to let me know the expected delivery date. Very pleasant staff.
