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Review title: Terrible coffee maker, even worse customer service.
Product review: Be prepared to shell out $26 for a new carafe every couple of weeks. I've had 3 shatter in the last 3 months just from normal everyday handling...I did not drop them on the floor or smash them on the countertop. They know about the problem but will do nothing to fix it. Customer service was a joke and extremely unhelpful. So long Cuisinart, you lost a customer for life!
