You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Good print quality - Poor software / driver
Product review: The initial software and driver install went fine on my XP box. Then I attempted to install the driver on my Win2000 laptop in order to access the CX6600 as a shared printer (over cat5 based Ethernet). No luck so I called Epson tech support. The support rep had me try several things to get the printer to work as a shared device. By the time they gave up, the printer would no longer work even from my XP computer. The driver would say printer not ready even though the printer status said everything is fine.So the support rep basically says, "sorry, nothing more I can do - have nice life."Time to return the printer and of course unintall the printer software and drivers. What a mess - as others have reported. Uninstall does basically nothing. Manual directory deletion and removal of registry keys and values are required to clear out the software.A nice piece of hardware is handicapped by very poor software. What a shame.
