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Review title: Service Problems
Product review: I purchased the unit in January '02 and started to leak water after about 8 months. I had to call the customer service department repeatedly to get a return authorization number. I was informed that it would take approximatley 4 weeks to repair the unit even if it was under warranty. By the time they called with the RMA, I had already returned the unit. The machine is easy enough to use, but I question the reliability. I was also very disappointed with their customer service.
