You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: USED
Product review: I cannot tell you how disappointed I was to receive this item "used". How dare they send a used item and charge me the price of a new balltube. I purchased it as a birthday gift for someone in my office. When the item arrived, I did not have enough time to return it for an exchange so I went ahead and gave it after I did as much cleaning as I could to remove scratches, dust, and dirt hoping the receiver would not notice (although, I'm sure she did). The delivery service was great, but I would not trust ordering anything from this company again, ever.
