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Review title: The worst customer service and a horrible side sleep pillow
Product review: First let me review the pillow. The pillow is sold to provide good support for back as well as side sleepers. Although thihs might hold true for back sleepers, it is definelty not a good side sleep pillow. I used thsi pillow for few nights and was kept awake all night due to the pain ti caused I wanted to break in the pillow and bared the pain for couple of weeks but still didnt get better.Now as far as the customer service, I tried contacting them and asking them not for a refund but atleast an exchange to try one of thier other pillows. The response i got was "we are not sorry about this because our policy does not permit refunds" I never wanted them to be sorry except provide me an option if avaible! The customer service was very rude.I would strongly recommend against trying out this pillow if you are a side sleeper. Also keep in mind the horrible and rude customer service if you ever need it.
