You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: UPDATE: Batteries failed after 8 months and SterlingTek replaced the batteries
Product review: I purchased 2 SterlingTek NB5L batteries from Amazon in April, 2012. They have both failed to keep a charge in December 2012... 8 months after I purchased the batteries.UPDATE: 27 December 12I received a comment from Chris who mentioned that I should contact SterlingTek and request 2 replacement batteries. I followed his advice. SterlingTek asked me for the Amazon order number, and then SterlingTek told me that they would send me 2 replacement batteries... Very nice, indeed!UPDATE: 31 December 2012I received today, via FedEx, 2 replacement batteries from SterlingTek. I am upgrading my rating from 1 star to 4 stars. Thank you SterlingTek and Amazon.
