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Review title: Much too delicate, POOR customer service
Product review: I absolutely agree, far too delicate. All the talk about the type of stronger glass it is, I drop in an alka seltzer tablet and it breaks a hole in the bottom inner layer! I wrote customer service and got back a form email stating that customers are warned on the product box to be careful when putting ice in the glasses. Ice?? What ice?? Well, I wrote back and never heard back! So, never again, bodum, never again.
