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Review title: sad experience
Product review: I purchased this item for my mother as a Christmas gift. I've never heard of this brand before but Trisha Yearwood recommended it in one of her cookbooks. And maybe it is ok but I received a roaster that had a 3 inch deep scratch inside the pan that included punctures; actual small holes on the inside of the pan surface. The outside was heavily scratched as well. What bothers me is that Amazon performed no quality check on this item before it went out. Shame on Amazon. What a waste of time to send something out only to have the customer return it. And it is a big deal. Who wants to wait for a pick-up or drag a large box into a UPS store? And no, I did not ask for a replacement. I just didn't want to be bothered. Very bad experience.
