You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Not worth the trouble. POOR SUPPORT.
Product review: Constant errors and POOR customer support. No response, or very slow response to emails. Internet site is very slow and not helpful. They will charge you if you call them... after you are on hold for a long time. Save yourself the trouble and buy something else.
