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Review title: Intermediate user
Product review: I've been happy with SystemWorks 2000 on my previous computer, so when I bought a new XP machine, I bought 2003 for it. In retrospect, that was a waste of good money. I've now spent about 5 hours trying to install it without any good results. The catch seems to be that I had bought their previous product, and when I transferred my files, it transferred likewise. I've uninstalled every bit of the previous edition that I can even using Norton's own SYMClean utility. That utility tells me there is no trace remaining, but when I try to install the new version, it tells me otherwise. Short of opening up the registry and trying to purge it of references to NSW, I'm resigned to saying goodbye to the [money] bucks I paid for it. Any advice on something simpler and more reliable? Symantec essential has no live support unless you're willing to spend [money] more without a guarantee that the product will work.
