You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Arrived Broken - Pain to receive new one!
Product review: We ordered this fire truck for our two year old for Christmas. It arrived on December 21st completely damaged! The left rear was bashed in resulting in sharp shards of plastic jutting out. We are very upset and now have to figure out how to get a new one in time for Christmas! The website now says they are out of stock and the shipping company refuses to overnight to us unless we pay for it! Now we are not sure how we are going to save Christmas for our 2 year old!!
