You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Terrible waste of money
Product review: I bought the cpen in preparation for graduate school. I used it about five times, then I took a break from the cpen for a couple of months. When I picked it up again it didn't work. My repeated attempts to contact the manufacturer were met without response. Poor product, poor customer service.
