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Review title: Good Software, HORRIBLE SUPPORT FROM COMPANY
Product review: I purchased this software as a longtime user of ACT. I used ACT 2000, Act 6.0 and now have upgraded. Not only did I have a ton of problems with installing the software but the first update Best Software released, completely annihilated my machine and erased my existing database. I had to wait for over 2 hours for support. Thank goodness this problem happened within 30 of originally installing the program with otherwise they would have charge me $300 to by a support package so they could help me to fix a mistake of THEIR update. The program is good once it is up and running however my customer database is the lifeblood of my business. I will not trust this company and their apparent gross negligence to quality control, as well as their disregard for supporting the very products they release for general sale. If your business depends on a solid customer database program, don't look at this company to fit the bill!
