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Review title: Lame customer service
Product review: Similar situation as Amazon Jack. I placed the order, then waited several days without a change in order status. I contacted customer service to see what the delay was. Their response: "We estimate shipment and delivery dates based on the availability of the items you ordered and the shipping options you selected."My response: "Is the item in stock, then?"The next day they gave me a refund without even contacting me. While I appreciate being refunded, I don't appreciate not being contacted, and especially not being told upfront that the item was out of stock. I could have already bought from another merchant and had the item by now.Not a very good way to do business if you ask me.
