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Review title: Started out nicely
Product review: It worked ok for the first year. Like others have said its quiet and the bucket is a bit kludgy to remove. We only use it in the spring/summer in a 600sf basement. Worked ok and even got through to customer service when we have a question one time.but... This year it does not work. Have tried to contact customer service and it appears they don't answer any more. We have cleaned (wasn't dirty) reset and primed the unit but no water is collected.Not a good investment. Time to look for another brand type. Being that it was only used about 12 months total = FAIL.
