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Review title: 3 Months - defective
Product review: This is a beautiful coffee maker and when first used, loved it. Now, three months in, it is defective even after a couple of cleanings (not brewing properly - incomplete cycles). Could be clogged? The grounds do stick to the top lid and when not very carefully wiped off will fall into the water basin. It does come with a 3 year warranty for "household only" use only (as specified with customer service). Customer service is a bit of hassle, they will tell you it is defective due to the calcium buildup and will want to know specifically how you interpret their cleaning instructions written in the their manual and what your water source is. They are not too helpful with you in getting these serviced/returned. This coffee maker is not worth the hassle. There are other brands that are more reliable and cost less. Don't waste your time and money with this one.On a positive note, the coffee pot is better than most at pouring.
