You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Never receive this item, we contacted company, they said will refund $10 for the shipping but nothing came
Product review: The item never came, we contacted owner, he said will refund $10 shipping fee and will ship again on the 16th of July, but nothing came, we called him and left message, he never return the call.
