You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Hardware breaks, Horrible Summer Infant Customer Service
Product review: We have four of these gates in our house because we needed extra wide gates and wanted gates with hardware mounted into the wall. Now the hardware is starting to break and Summer Infant does not offer replacements. They want you to buy a new gate instead of offering replacements. When the hardware does break, good luck getting in touch with customer service, they don't respond to customers. Now, I have a broken gate, holes in the wall where the hardware goes and they want me to buy another gate. I won't be buying anything more from Summer Infant!
