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Review title: disappointed, no customer service help
Product review: I have the model SD1018, which was a gift. It worked for about 6 months, then it started randomly firing and emptying all contents in to the sink. I changed batteries, tried to trouble shoot it, nothing worked. I called their company at 626-965-7556 and a rude young female told me that if I did not have the receipt there was nothing she could do about my malfunctioning soap dispenser. She didn't care that I would not be able to get the receipt, and offered no helpful suggestions. I would say SAVE YOUR MONEY and just use the old fashioned pump type of dispenser. Interesting concept, but too faulty to mess with. Mine is now going in a landfill somewhere. A waste of soap and batteries!
