You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: sprayer didn't work
Product review: The company was great. Answered my e-mails right away. However, they did not fill the order. The product sprayer did not work and they did not have one to replace it. I would deal with the company again, in spite of not having the product for the Christmas gift I wanted to give to someone.
