You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Worked decent for just a year ...
Product review: and then stopped producing enough pressure to make espresso. Contacted customer support a few day after the end of the warranty period and was summarily dismissed with the following responseDear Valued Customer,Thank you for contacting us regarding the concerns you are having with your Delonghi product. We are sorry to hear that you are experiencing difficulties.Please note, that the limitations of your warranty have expired. We recommend that you take or send your unit to the nearest Service Repair Center for evaluation and repair.If you would like to take your unit to an Authorized Delonghi Service Center, go to [...] and under the Customer Service Tab you will find a listing of all of the Delonghi Authorized Service Centers.Thank You,De'Longhi Customer Service1-800-322-3848customerservice@delonghiusa.info
