You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Glass chips while drinking
Product review: I had a serious problem with one of these glasses and wrote (see below) Bodum Customer-Service and also Sales; but received no reply from either:Subject: Questions about products, their use, care or warrantyI am a long time user of Bodum double-wall glassware and recently purchased an additional 8 oz glass set. Upon using one of the new glasses for the first time with an iced drink, the rim of the glass broke off several small pieces as I drank. I spit out two of the fragments (don't know if I swallowed any). Would you like the damaged glass returned for inspection? Please advise.
