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Review title: Died after 18 months
Product review: This is an update of my previous review which was very positive. The machine worked well for 18 months, although it was always a hassle to see the time clearly and program the timer. Yesterday I made a pot of coffee and although it brewed the coffee, smoke was coming from the bottom of the machine along with that burning smell we all know so well and indeed the unit had died. I let it cool off and tried to use it again but nothing happened. I tossed it in the trash and frankly will try another brand this time. We've all had Mr. Coffee and Black and Deckers that seem to last forever so I think it is inexcusable for an expensive upscale unit like this to fail after less than 2 years. And it's not like it was overused or abused in any way. I'm the only one using it, typically one pot per day, and it has had new filters and cleaned according to instructions on a regular basis.
