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Review title: Good product but terrible customer service
Product review: Good quality, great sound. After using this product for about a year the right ear-phone started cutting in and out, after I sent the product back I received a replacement 3 months later that was also defective. Very disappointing. I have now sent about ten emails to there customer service in the last month and have not yet received a single response. I have tried to call a couple times but received no answer after waiting for about 20 minutes. Despite the great quality of this product I will never purchase from Monster Cable ever again. It is not worth all this hassle. There are similar products by companies who offer much better service for the same price if not less.
