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Review title: Too expensive to break so quickly
Product review: We purchased this item only a few weeks ago and it already has stopped working properly. After a full recharge it stops numerous times in the middle of a brush and then indicates that it needs to be recharged again after only one use. I went to the Phillips Sonicare website to try to get help and after two tries at using their live chat, gave up when no one answered. Calling customer service was abandon after they required serial numbers, date of purchase etc. that I no longer have easily available. The cost of this product is too high for it to have shoddy workmanship and then have no easy recourse for replacement or repair when it fails to work this quickly. Amazon's return policy is also too limited for this type of product as the only way to return it at this point is to pay for shipping and then only get a partial refund. I want it replaced with a decent product, not to have to pay more.Philips Sonicare Hx5351/30 Essence, Rechargeable, Power Toothbrush, White
