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Review title: firm is good
Product review: I'm in a military unit that recently ordered hundreds of these. I have heard only praise for them. They are firm in a way that promotes good posture, which is important to you if you spend 12 hours a day behind a computer. They lean back, but not so far that you feel like you are going to fall out. It's not good for your posture to lean back that far anyway.the lumbar support is a huge plus for me, I am a taller guy and it still fits me perfectly. The shorter female that works in my office also enjoys them.The adjustable arm rests complete the perfection, enabling you to make them match the height of your desk, allowing you rest your elbows while working if you want to.
