You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Terrible shipping
Product review: I bought many stuff from Amazon. I was expecting this product anxiously but I got it today and there was a crack on the cover part. The product deserves 5 stars but shipping deserves less than one star. This was the first item from Amazon received with poor shipping and handling. I will replace it and I hope this time they ship the product in a good condition.
