You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: I am disappointed
Product review: I purchased this scanner over a month ago and I have attempted to install it 3 times. I have removed it and reinstalled it twice. My computer even though it now sees the scanner it will not run. The help files are inaccessable through the help menu because it is looking for a file which I found on my harddrive but it wouldn't load. I am quite frustrated with it
