You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Haven't Tried the Items, but the Packaging is a Joke
Product review: I ordered 4 of these to use as Christmas presents, in part based on the good review. 3 of the 4 arrived with at least one piece broken. They were not packed well in the box, and the plastic tray holding the items was shattered in all cases. I certainly can't use them as gifts any more... I do not yet know how customer service will handle the returns, but the original items certainly arrived as a mess.
