You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: WAS REALLY RUDE WHEN THEY RESPONDED TO MY LAST EMAIL.
Product review: "I RECEIVED THE ITEM BUT IT DID NOT WORK. I CONTACTED THE SELLER AND THE SELLER IS SENDING A REPLACEMENT. I RECONTACTED THE SELLER TO MAKE SURE ABOUT A COUPLE THINGS AND THE RETURN EMAIL WAS IN MY OPINION VERY RUDE."
