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Review title: Different problems that others, but lack of customer service..
Product review: My problem was not the charger, yet, but instead a "wrong disc" error no matter what DVD is in the player. On the other hand, CD's work fine. I contacted the company through an e-mail I found on their website, CustomerService@kgiproducts.com. They in turn told me to contact their repair company, Lasonic at 323.222.9889. So, I can ship it to Lasonic in Los Angeles with a $20 check for repair and then they'll ship it back in a few weeks. This thing is so heavy, it would cost me a furtune to insure ship it! I can't even get the battery off to make it lighter! It would be cheaper for me to buy a new unit than to have this one fixed, especially now that I'm reading here how many more problems I have to look forward to. What a rip-off!!
