You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Did Not Work
Product review: It's a nice device if you want to just look at it. I could not get the reception in my house. I placed the antenna at my window facing north/northwest as instructed and got nothing. I tried at every window and even outside. The best I could get was two minutes of reception followed by ten minutes of silence. The customer service people at Xact were impolite and not helpful. They told me that I needed to place the antenna on my roof. Obviously, if I had known that, I wouldn't have bought it in the first place. Sirius is a great service, but do not buy Xact products.
