You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Buyer Beware
Product review: I bought this about two months ago. After one week the image became distorted, and it would only play in black and white. I called customer service, but I could not get in touch with anyone live. I also sent them three e-mails, but they never responded. I returned it to Amazon, and they sent me a replacement about a month later. Amazon initially said that they would replace it in a few days. If they told me up front that it would take a month, then I would have asked for a refund. I have had the replacement for about a week, and it is still working. I'll update this review if I run into more problems.Overall, I don't recommend this unit. It just isn't worth the risk, and the customer service is awful. If you do buy it, then please save all of the packaging and don't hesitate to send it back for a refund if you encounter any issues.
