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Review title: Only worked once
Product review: After some difficulty the software worked to pull data off an old Motorola phone. I have continuously updated the software during the allowed 6 months after purchase.I try to connect my new LG phone and it can't find it. I have followed all troubleshooting instructions, and installed the drivers, tried 2 phones.The software has excellent packaging, a lot of desirable features, if only they would work.
