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Review title: Measure your dog first!
Product review: The small is too short for my pet to lie down in, although he is only 9 pounds. The straps on the front rub his ears when he looks out the window or moves around. It tilts too much and bunches up where it rests on the seat back. The one zipper pocket is nice (three advertised) The exchange policy is ridiculous....the company will call you within 1 to 2 business to set up the exchange, and then will ship the replacement once they have received the unwanted item back! I ordered this item for a 9 hour car trip coming up this weekend. Disappointed! Poor customer service and not great marketing strategy!
