You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: One of a kind
Product review: I listened to a rep at a local computer store and purchased the UMAX e5470. After using it for just under 2 years, I am amazed that UMAX is still in business. The software in marginal at best. The scanner is SLOWWWWWW. Look at the UMAX web site as to what it takes to install the scanner under XP. 3 pages of instructions on how to update device drivers. Finally, the main light source burnt out. UMAX now wants $127 + to fix it. Now I have the needed reason to dump this in the trash can and get a real scanner, maybe HP or Cannon.
