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Review title: unhappy cusomer
Product review: The first Jabra JX10 came defective and I had to pay over 12.00 to send it back to the Ace Photo. they would not send me a replacement until they received the defective one. Finally after nearly two weeks, a second Jabra JX10 arrived, also defective. Ace Photo refused to send a mailing label and said that I should contact Jabra. I then called Jabra and they said that they would send out another one immediately with my credit card on file along with a mailing label to return the defective one. It has been 4 days and I have not received the replacement. Jabra also informed me that the warranty started when the initial Jabra was sent out, which I think is unfair. It should begin when I receive a product that works. As you can see, I'm rather upset about this whole transaction. It makes me think it would have been better to purchase it at a local electronics store. This is the first time that this has happened, I have been satisfied in the past with other orders through Amazon.
