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Review title: Symantec refund not forthcoming as promised.
Product review: When I ordered this product there were two $20 refunds displayed on Amazon's webpages. I received the one from Amazon shortly after sending back the required info. However, Symantec only sent my refund after I placed complaints with the Postal Inspector and the Federal Trade Commission. This was after the refund was overdue by two months. I had to take the time and money to copy all the originally submitted information and send it to Symantec with a return receipt. I never got a response from either of the investigative agencies but, coincidentally, my refund arrived shortly after contacting these agencies.
