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Review title: Product not compatible and horrible tech support
Product review: I purchased this because it was one of the very few multi-function print servers that listed my Canon MP830 MFP. When I received it, I tried to install it but it was not detecting the printer properly, it only saw the fax portion. I called tech support and they told me I had to call back between M-F 9-5 Pacific time to talk with a level 2 tech. I called on a Monday at 3 pacific and they said I had to call back the next day as their level 2 tech wasn't available. I called back on Tuesday at the same time, and I got the same run around, that I had to call back first thing in the morning. Since I work, I'm unable to do that and just decided to return the item back to Amazon, which so far has been the easiest thing to do thanks to Amazon's great return setup. I'm just going to spend a little bit more and by a network capable printer.
