You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Product never arrived
Product review: I ordered this item 8/5/10, it was supposed to arrive by 8/23. A few days after I was supposed to receive this item, I emailed the seller and asked if there was any tracking info available. The seller emailed me back and told me that a refund had been applied to my account. They seller said she went to the post office with the wrong book then realized they didn't actually have the book I ordered from them. I never received an email letting me know this book would not be delivered, and since the refund was on my credit card and I hadn't gotten my statement yet, I didn't know this book wasn't coming until it was too late to order a replacement for the assignment I had to do.
