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Review title: Sad state Palm is in now
Product review: I have used Palm products since 2000, but since my T/X "died", I won't recommend a Palm product. I lost the ability to connect to WiFi after an update from Palm that was supposed to connect to VPN in a more secure fashion. Tech support is horrible. "Henry" and "Mike" wasted my time. I am still trying to get warranty service arranged, but I had to fax the proof of purchase and they are still waiting on this fax - I am not sure in which continent it ended up! I was excited to convert over to iPod Touch, but some of the software I needed for work wasn't available until the past few months. I think Palm itself is dying a slow, painful death. Their support for products is horrible and the quality is not what it once was. Try a Blackberry or iPhone/iPod Touch... avoid Palm like the plague!
