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Review title: Waste of Money
Product review: My first Tungsten froze up and would not reset after soft, hard, and cradle resets. After a $25 fee for phone support, waived because of warranty, I sent it back. Two weeks later a refurbished unit arrives. The screen is obviously damaged as it is dim and changes color and brightness when the case, which is loose, is pressed. There was no shipping damage, so I presume it left the plant this way. Technical support says it might be interference with third party software although it has not been hotsynched and no software loaded. Tech support does not answer the phone even for the $25 fee. My experience supports those who have had trouble with the poor quality control and tech support at Palm since the merger with Handspring.Obviously, I would not buy another Palm PDA.
