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Review title: Awful experience
Product review: When trying to place an order for a qty of four, the system automatically limited it three. After three phone calls to amazon, I was asked to place another order for a qty of one.Only three chairs arrived. One lost. Two of the three arrived with cracked legs. In my first contact to customer service, I was asked to call UPS to pick up the defect, which resulted my having to pay $10 per pick up. In my second call to customer service, I was put on hold for 20min to speak with a manager. I called back the third time and was answered by a rude representative who tried to get off the phone without fully addressing all my problems. So far my problems remain unresolved.When it comes to quality and service, these people have not clue.My advise: stay away from buying anything other than books on this site.
