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Review title: Broken when received
Product review: I bid in a "Factory Reconditioned" Tilia FoodSaver Ultra on e-bay. I was really excited to get it but totally disappointed in it because it refused to heat up and seal the bags. After working with it a while, I gave up and called Customer Service. The rep told me that it was probably the sealing gasket that needs to be replaced. I will have to wait 2 to 3 weeks for this part which may (or may not) work. To say I am unhappy is to understate the case!
