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Review title: Worst Customer Service I've Ever Experienced
Product review: Please understand, the one star I give this product is based mostly on Monster's customer service. I bought my pair of turbines on 12/20/10. They worked fine for 8 months, and then one of the speakers started cutting out. I sent them in 8/30/11 and finally received a replacement pair today, 12/23/11. It took them almost 4 months! During that 4 months I contacted them a number of times only to be told each time that it would be a couple of weeks till their stock replenishes, even though their website didn't mark them as "out of stock" as some of the other ear buds were. As I said, the 1 star is for the fact they broke, and their customer service is horrendous, other than that the speakers produce a nice sound. Just be wary that if you do buy a pair of turbines and they do break you may be without a pair for 4 months. Crossing my fingers my replacement ones don't break so I don't have to deal with them ever again.
