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Review title: TANITA COMPANY DOES NOT BACK ITS PRODUCTS
Product review: We purchased the Tanita 533 Glass Innerscan and when we accidentally dropped a small drill bit on it the supposedly shatter-proof glass shattered into a million pieces. We contacted the company and were told that these scales are shatter-proof. The manager we spoke to (Paul) told us that he had personally dropped a sledge hammer on the scale without any damage to it. We stated that this was our point, that if the glass was not defective it would not have shattered in this way.We were asked to email photos to prove our damage claim, which we did. We were then told that the company would do nothing to replace the product. They invited us to purchase a new scale. Free shipping.
