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Review title: DVDs would not run and there is no real customer support.
Product review: After purchasing The Complete New Yorker with great anticipation I spent about 4 hours trying to get my computer to accept the fact that there was indeed a DVD in the slot. I never succeeded none of the disks would run. Their idea of 24-hour customer support is simply email support and I received no response by email at all to my questions. I have returned the unit for a refund.
