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Review title: Don't trust the warranty!
Product review: We do drink a lot of coffee, so we bought this machine about 1 1/2 years ago. It worked for about a year other than the carafe leaking and the top not closing all the way, it did make good coffee. It finally quit working and we hadn't saved any of the information, so we just bit the bullett and bought another "new" model. Again it worked well for about 6 months. Suddenly it completely stopped working. Called Cuisinart and asked about the warranty (we saved all the info this time) and first they made us jump thru all kinds of hoops resetting, cleaning, doing all kinds of stuff to the unit. When none of it worked, they told us we would have to give them our credit card # and we would be responsible for shipping the unit to them and thay would charge is us for the shipping back to us, and this would probably take a month or so. We told them what to do with their coffee maker and went and got a better machine.
