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Review title: Terrible experience with this product
Product review: I realize you get what you pay for, and I didn't have high expectations for the security of a safe someone can literally pick up and walk away with, but I did not expect to have problems with the one thing it's supposed to do - LOCK and UNLOCK.The instructions that come with it are vague and inaccurate. For example, to program the code, you're supposed press a red button, release it, "and you will hear 2 beeps". You do not hear 2 beeps.But that's ok, because the code works ~~> SOMETIMES. I usually end up using my key, but if I wanted a key-only safe, I'd have purchased one.Twice I emailed the company, Lockstate, and did not get a reply. So I called them, spoke to a very nice man who said he'd have to research this and would call me back.I've yet to receive a call. Maybe their phone system is made by their engineers and he is working with broken equipment!Felicia
