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Review title: work on quality control
Product review: I received this and unfortunately the box was a bit banged up and this resulted in some dents and scratches in the wood. It was too much work to pack it back up to return it, so I'm keeping it. Also a chunk was missing from one of the wood clothes rails, looked like maybe a knot of wood had fallen out. Otherwise the parts look to be sturdy. Make sure your closet is not bigger than 10 feet if you don't want to make adjustments to the system. I do wish Amazon would provide a partial credit, for items that are damaged, but usable and too cumbersome to repack and send back.
