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Review title: Would be great if you could find one that works.
Product review: I owned a Zire 71 and decided to upgrade to the Zire 72 since the 71 served me well. I gave the 71 to my mother now I have no PDA. The first Zire 72 was defective so I exchanged it. The second one was defective so I returned it and purchased another one from a local store. The third one was defective so I exchanged it. The fourth one will be returned today. The technical representative with Palm said that if I purchase through them then I can get technical support. I thought that was provided even if purchased from a third party vendor. Maybe they don't give you accurate answers unless you buy directly from them. Unfortunately I purchased all of the necessary accessories for it which I can't return because the case is customized ( also expensive). Since the 71 was so reliable I thought the 72 would be also.This product has great reviews. Maybe those individuals purchased all of the good ones. I'm extremely disappointed and that's putting it mildly.
