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Review title: Stay Away From this Mixer
Product review: If you intend on making smoothies with ice you need to stay away from this mixer- Believe me! Within a few months of purchase the plastic top started leaking fluid. Then the teeth/gears at the base (it's made of plastic) that moves the blade became stripped because it could not handle the ice. When I called up customer service in January 2011 they told me they would send me a new mixer no problem. After a 4 month wait I called up customer service to find out why the delay and I was told that the Chrome base was back ordered but I could choose another base. When I choose another one, I was told I would have to return the broken blender. When I responded nobody told me 4 months ago I had to save the broken blender they told me I would not get a replacement.Again, stay away from this blender and KitchenAid. It's not worth the aggravation and if you use much ice the blender will break and their is no guarantee you will get a replacement.
