You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Overcharged me
Product review: My first one was a defective product. It had static on the line. I called the company and after troubleshooting they sent me a new unit (not the entire unit but a headset and the thing that charges it). Fortunately I didn't throw out the old one because a month or so later I found a charge on my visa for $154. I called them and told them to destroy my visa info and asked how they could charge something on it that I hadn't authorized. They said I was supposed to have returned the other parts when the new came. However, they said their records didn't reflect that I had been told this so they would credit me. Well they didn't credit me the entire amount and I am sick of contacting them so I will let it go.I think the unit is cheap, it hurts, the sound isn't that great and I would never deal with them again because of their keeping my visa info and charging me.
