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Review title: Do not recommend this company
Product review: We purchased the Kent Tandem Bike from Amazon.com, the bike came with a seriously bent rear wheel. We were not able to use the bike at all. After leaving several phone messages and e-mails (they never did answer my e-mails or return my phone calls) I finally contacted Kent. I was told I had to pay for the shipping of the bent wheel to them, then they would replace it after they received the bent one, and I had to pay for shipping the new one to me. I was not happy with this reply and was told by the company it was an Amazon.com problem. Cheers out to Amazon.com, they picked up the bike and refunded my account within a week!! Stay away from Kent International.
