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Review title: WILL NOT HOTSYNC and palm customer service is TERRIBLE
Product review: Recieved this product 2 weeks ago, will not hotsync with PC. Called palm, who makes ridiculous suggestions like "borrow a friend's cable" and "go to a local retailer and see if they will let you borrow a cable" and "try another computer" and "return the product to amazon" they are sending me a new cable. I fear the cable is not the problem and it is the device it self and I will now be stuck with this $300 piece of junk. Without hotsync you have nothing more than a fancy calendar. I am able to connect to the web with wifi and that has been great, however, I purchased this to add software to use at work, and without an original hotsync via usb cable, you cannot add any software to the device.
