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Review title: good unit but problems?
Product review: I've had my vac 800 since January,04. We love the unit and have become fanatical in sealing most every food product in either bags, cannisters or mason jars.However, we've had a couple of problems that could not be 'trouble shooted' by Tilia's customer service....1. the pump on our unit recently broke....called the company customer service and confirmed it was defective. All of a sudden, it stopped to automatically turn off and didn't go into &quot;low gear&quot;. Hopefully, this is not a sign of more problems to come.2. can't seem to seal the smallest Mason jars. Again, I trouble shot this with Tilia and can't get it to work. Shame....really nice to have the option of using small jars for stuff.Other than this, the unit is great and worth buying and worth using!
