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Review title: Caveat Emptor
Product review: Bought these terrific, comfortable in-ear phones--- which worked perfectly until one earbud died. After hours trying to figure out how to contact them online or by phone, I called and was told they couldn't do anything without the original receipt. Why is that? Isn't the product instantly identifiable as their own? No such BS on the same issue with Apple, they issued a replacement on the spot. Now I have an expensive, single earphone, and Monster just lost a customer.
