You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Not Happy
Product review: I am not happy with the eb5 Facial Cream. I felt like my skin looked worse not better. I tried to call the company to stop the automatic shipment, and give my complaints but they would not give me the help I needed. They explained that they could only give the information to the corporate headquarters and they would call me. I explained that I was leaving on a vacation in 3 days, and could not wait around for a phone call, so to make sure the auto shipments were canceled. Of course the company called when I was not at home, and then continued to send auto shipments. I am extremely angry, and would like to know a phone number that actually gets hold of someone that can help me.
