You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: great idea, but...
Product review: What a great idea for a product! My son LOVES this glider, but after use the cloth has stretched out, allowing the fabric pocket at the bottom of the product to slip off of the bar. My son could have slipped through and been seriously injured by this product. I did contact the company, who claimed the product was not defective and offered me the option of purchasing a replacement cover for an additional cost. I was hoping the company would be a little more concerned about a potential problem with their product, so it loses stars based on entrapment risk and company customer service (or lack thereof).
