You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: BAD!!!
Product review: Bought one just a year ago, worked fine for 11 months and died. I tried a few things and it didn't work. I called the company and they asked me to do some test. I tried a couple of times and it didn't work. When I called back, no one answered and I left a message.They didn't call back for 2 weeks. When I called back, they said my warranty had just expired and refused to send a new one. That whole thing took a few weeks, they didn't create a case number when I first called, and they asked me to do the test to buy time and didn't return the call on time until my warranty was expired. They are awful and I feel being ripped off. What a horrible experience, a terrible service, an irresponsible company and a BAD PRODUCT!!!
