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Review title: Don't waste your money! Leapfrog doesn't make replacement parts for this anymore!
Product review: My daughter likes her My First Leappad, but after several months use, the pen has wires showing! I called Leapfrog and after a series of frustrating phone calls, I find out that they don't make the replacement pen for the My First Leappad anymore! At first the customer service agent told me they have the pen and I paid for it. The package I recieved in the mail had an old leappad system that doesn't work and 2 pens that don't fit my leappad. When I called back, it was a 2 hour ordeal. Finally, I spoke with a supervisor who told me that despite the fact that it was their mistake, I had to pay to ship everything back to them, then they would refund my money! Not only am I upset by this treatment, but I can't believe they don't make the pens anymore. I have invested in a lot of books for this leappad and now it is useless. What a waste of money! I cannot in good conscience buy from LeapFrog again!
