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Review title: Speaker stand broken when received
Product review: One speaker stand was broken upon receipt. Tried to return only the broken speaker stand for a replacement. Found Ritz on-line customer service difficult to work with - would not answer specific questions with specific answers - only sent pre-formatted responses. Ritz finally directed me to return entire shipment for refund/replacement. After further emails they said just keep the stands and refunded my payment. I will not purchanse from Ritz on-line again. The unbroken stand works fine.
