You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Don't bother
Product review: I was interested in transferring files and settings between two XP machines. The product didn't work period - and I was told it would in my case. Customer support was pathetic and they clearly didn't care. Their response to my issue was to try to sell me another product.
