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Review title: Defective
Product review: The item was received well packaged in Amazon's usual overkill packaging. It took me 30 minutes just to get it out. Then, disappointment when my niece and nephew opened it up on their birthday only to find that 2/3 of the keyboard doesn't work. I don't think it was damaged in shipping, the piano otherwise looks perfect. I suspect it is either defective or poorly made such that something shook loose in the shipping. Am waiting for a replacement but I am wondering how long it will last given some of the reviews here about durability. I've seen other Melissa and Doug toys and they seem more sturdily made.
