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Review title: Horrible Service
Product review: I recently purchased a Ouidad package. When it came in the mail, the conditioner had spilled out all over everything. I emailed the customer service staff and they responded it was the fault of UPS. Okay, well that could be the case IF the package was dented in any way. It was not, so I told them the conditioner must have left their facility with a loose top. They denied it, and were rude. Needless to say, I did not get to try the products yet, but regardless, I won't be ordering from them again. A customer should at the very least, leave satisfied, if not happy. I was neither.
