You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Buyer beware!
Product review: This product has a known defect for which Philips has limited support. The DVD drive would not recognize any disk. Their website ask you to download a software patch, for which you have to burn to a CDR+. I have two computers, one purchased in the past year, neither one will write to a CDR+ disk. I asked them to mail me the disk with the patch, they had no idea how they would go about doing that.Hey Amazon, help out your customers by refusing to sell Philips products. This will definitely have a negative impact on your business. Customers with this experience will be less likely to use Amazon in the future and you will keep getting stuck with shipping expenses.
