You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Crap!
Product review: Complete crap. I could never get it to record more than one side of facebook, chat or myspace activity. When I called for support they wanted me to pay an additional $30 on top of the $99 I spent for the program to make it work.
