You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: BBB Rating = F
Product review: DeLonghi America, the manufacturer of this machine, has a BBB rating of F. Specifically:Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F.Factors that lowered this business' rating include:47 complaints filed against businessFailure to respond to 12 complaints filed against business.Length of time business has taken to resolve complaint(s).One complaint filed against business that was not resolved.BBB does not have sufficient background information on this business. BBB made at least two requests for background information from the business. BBB has not received a response from the business and/or has not been able to verify information received from business.BBB does not have sufficient information to determine size of business. BBB evaluation of business is based on rating formula's smallest size classification
