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Review title: Blender motor great; pitcher is defective
Product review: With very little use over several years (about 10x a year), the rubber gasket in the pitcher failed. It starts leaking slowly -- you think initially it's just a little overspill from the pitcher -- and then eventually crumbles and the thing is like a sieve as liquid dribbles out the bottom. I called Kitchenaid but it's warrantied for a year, they said, and it was past that. I asked about a recall, or a replacement given the very high rate of failure of this design. The service rep suggested I buy a replacement pitcher for thirty percent more than Amazon charges here for the pitcher and/or a new blender. They obviously get a lot of calls on this product but bravely, and perhaps expectedly, stick to their phone script. As another reviewer noted, either buy another blender (my recommendation) or be Zen about the defect here, stifle any irritation with Kitchenaid's corporate stonewalling, and be okay with buying a new pitcher on a regular basis.
