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Review title: Now on my fourth
Product review: I've had to replace this phone three times now. Once because the audio jack wasn't letting me listen to the mp3s and movie files I bought the phone to play. Once because it started freezing on startup every time. And once because the phone simply went dead and wouldn't start up or respond in any way, even when plugged in. Each time, Verizon just replaced the entire phone, without even trying to fix it. That's four unique instances of this phone in one year of use. That's the only impression I can take away from this.
