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Review title: This toy does not work
Product review: This toy does not work at all. None of the feature work well. We put in brand new batteries in both the toy and the remote, and it did not improve its performance. This toy has sat on the hearth ever since Christmas, almost completely unused by my 5-year-old. Unfortunately, we are unable to return it to Amazon as we threw away the packaging, and the only response we get from Amazon is a form-type email that we cannot respond to.
