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Review title: Customer service appalling
Product review: We were pretty happy with our 37 inch Aquos until it didn't turn on one day. The Sharp customer warranty is useless - I have never received such appalling service - basically they don't care. After 2 weeks after having our TV in repair I find out that the spare part has not even been ordered yet and any efforts to have the process sped up have met a brick wall. Might as well be talking to a voice recording so mechanical and unsympathetic are their operators. I have tried so hard to be supplied a replacement unit but again they take no responsibility and their attitude is completely uncaring. I will never buy Sharp again, and I will be recommending to all my friends and family not to buy from Sharp. I will be sticking with tried and trusted Pioneer and Sony. Sharp are a complete discredit to Japanese companies.
