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Review title: Tell the whole story
Product review: Being a former cisco employee, it was disappointing to me to not see the real story of how the cisco culture was created long before John Chambers arrived. In particular, the early cisco sales management drove the company to listen to customer needs. Many competitors feared the day the customer said no to cisco, as that is when the selling really began....... Next book should really tell the whole story.... What if you wrote the history of IBM starting with Lou Gerstner? Would you understand IBM? The author should consider going back to the beginning, and really tell the story of "the cisco way"
