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Review title: Brilliant -- and Confusing
Product review: On the back of this book, it reads: Fiction/Business/Popular Culture.Is this some well-disguised TQM book? In the back of the book, it has order forms for more books -- so that middle management can give them to all junior staff and say, "I understand you, dude: my office, five o'clock."If it's not just a disguised TQM book, I'm awed by the brilliance. If it is a disguised TQM book, I'm disgusted. They've infiltrated our ranks and are using our own against us.
