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Review title: Excellent device, defective ear hook
Product review: The unit is everything it claims-small, nice-looking, easy to pair and use, excellent voice clarity (away from other noise).The problem is the defective ear hook that fell apart (literally) after 2 months of use. I would rate the device as 5-star, but I can't understand why Jabra would enclose an ear hook that a dollar store wouldn't carry. I wouldn't expect much better on a $25 device, but I have higher standards for a $100 one.Jabra customer service was supposed to send two free ear hooks, but after 2 weeks, it hasn't arrived yet - which makes me suspect about their customer service as well.I guess the Danes have softer ears than we have in the USA.
