You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: The worst vacuum I ever owned and the worst cusomer service
Product review: I wouldn't recommend anyone buy this vac. I used it 4 times and it broke. I have a studio apartment so it did not get heavy use. I called the company, they do not have a toll free telephone number so you have to pay high toll calls and wait on line forever. There is no company repair store in my area. I would have had to ship it elsewhere for service. Hoover is not the company they used to be 30 years ago and their service is non-existent. I wouldn't recommend this to anyone.
