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Review title: junk machine and appalling service
Product review: Not only was this dvd player impossibly difficult to use, as other reviewers have pointed out (also poor sound), it broke on me within days of receipt. That led to the worst experience I have ever had with service. Six months ago, I took the machine to the servicer designated by the company and I still don't have it back. They took about two months to figure they needed new parts, another two months to figure they couldn't get the parts, another two months to figure they maybe should order a replacement and I'm still waiting . . . Stay away from this machine and this company or you'll be sorry.
