You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Decent product... BAD warranty
Product review: I've had my Magic Bullet for 5 months. I use it mostly for smoothies, and it works great. Chopping onions or anything else, it turns them to mush. The base no longer shuts off when I remove the cup, until I unplug the base. Customer Service was happy to send me a replacement, but they charge $10 for shipping. As they pointed out, it does clearly state in the warranty that shipping on replacements is not included, but they don't even offer a repair location or any alternative. You pay more money for them to ship you a replacement, or you're stuck with a broken item. Luckily, at least mine still works. What kind of 1 year warranty is that?? Buy a good knife and a decent blender and forget this product!
