You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Unable to Install
Product review: Scrabble is a great game and I was looking forward to playing it on my computer. In the process of installing, I got a message that this was not an original disk. I contacted my computer expert who could not install it either. He made several calls to tech support who gave him several different ways to install the program. None of them worked and even he finally gave up. Now I am disappointed and stuck with some useless software.
