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Review title: Abysmal Product. Buy the LM900 instead.
Product review: I purchased this product after owning the 'lower-end' model, the LM900.This is dressed-up model has a stainless steel rake and fancy electronics. What it doesn't have is basic functionality.Waste gets caught behind the rake or left behind. It requires daily attention to keep a modicum of cleanliness. If I wanted to pay daily attention to the litterbox, I wouldn't have purchased an automated one.Littermaid's Engineers need to go back to the drawing board with this one. Fortunately LM's customer service was up to par. I called them and complained, and they sent me an LM900 (After I sent them $10 and vital parts.) The LM900 sells for less than this model, so I lost money on the deal but ultimately ended up with a functioning product.Bottomline: This doesn't work. Buy the LM900 instead. It works, and it's cheaper.
