You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: if it sags
Product review: ok ive had this product for years, was disappointed at first because the flexible arm was sagging and wouldnt stay up.i called waterpik and they quickly sent me a new arm which worked perfectly and still does maybe 6 years later.yea they need better quality control on the arm but easily fixed and well worth. easily outperforms much more expensive showerheads and so easy to install. i have a hard time giving 5 stars because of that but otherwise it deserves it.
