You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Max Factor Mascara
Product review: I was very unhappy with the product I received, it was old & dried up. I tried to write a review earlier but it suggested that I try to resolve my problem, so I got a return # and sent the product back on October 11, 2012 and I still have not received my refund!! Very, very unhappy customer!!!!Max Factor Lash Perfection Mascara, Deep Blue 704 .13 Fl Oz (4 Ml)
