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Review title: The customer service is awesome!
Product review: The customer service is awesome! I bought the item and had difficulty to slot my laptop into the cradle; not because I was getting a wrong part (that I thought earlier), but simply because I did not unlock the cradle. I email the customer service and within a day, they got back to me and provide technical support. Also, they are fair to mail me a charger which should come with the dock that did not come earlier. Overall, I am satisfied with the service and the product received.
