You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Lousy customer service
Product review: Easily set up and after a month we have not had to reset at all. After almost 4 years the router started dropping the WIFI signal. The problem is the customer support. Rather than assisting me in making sure the router was bad he offers to sell me a service call and then if he can not fix it he will give me so much off the price of a new one (not of course the full price of the service call). Lousy customer service. I am changing my review from a 5 to a 2 just because of the cheesy way the product support behaved.
