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Review title: Okay product (when it works), but TERRIBLE service . . .
Product review: To keep it short, the product works fine under a specific set of circumstances, hardware, and settings. Any Network savvy person should have no trouble getting the basics to work if they have the right pieces in place.The moment you need service or support from PRISMIQ to help you out with a problem though . .. . forget it. You'll spend weeks just waiting for someone to respond, or call you back, who actually knows anything about the product at all. It has been the most unprofessional and inconsistent group I've ever had to deal with. The service so far has been bad enough to make me want to sit down and write this review to warn those who value service and support when making a purchasing decision.
