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Review title: Only the customer service is worse
Product review: My Magellan Crossover never made it to it's third year. Purchased in 2008 it was fine for the first two years but after no more that 45 hours of use the internal battery faied. According to Magellan warranty person I spoke to the battery cannot be replaced. What!A $350.+ portable instrument and the battery can't be replaced. However, the warranty spokesperson did suggest I could use it if it were plugged in to the cigarette lighter or the charger at home. Not very helpful in a boat or on the trail. And also not true. I charged it over 48 hrs. and the best it will do is serve as an amergency night light....if it is plugged in. So if your looking for reasonable reliability and great customer service look some else, anywhere else.Brian C
