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Review title: Lost 11 Years of Data
Product review: I have used the Rent Right program for 11 years, having upgrading the software from time to time as the company offered updated versions. The software is a bit quirky but I had gotten used to it.Recently, I was shocked when when I went to enter my rent receipts for the month. Without warning Rent Right had frozen my program, leaving a message that they would not unfreeze it unless I ordered their latest version. To me this is no more than blackmail. I will not continue with a company that acts so unethically.I manually handled my rent receipts and sought out other software. I was able to view my data in the frozen Rent Right program but not print it. I had to laboriously hand copy the data so I could reenter it in my new software.Is Rent Right using such tactics because it's struggling to survive? I don't know. I would have upgraded if they had asked. But, because of their shady behavior, they have lost my business!
