You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Bad Product and an even worse Customer Service
Product review: Bought two of then in a span of 6 months. Both went bad. Spent 3 hours with customer services - approx. 2 hours on hold, and one hour talking to various reps. whose English pronunciations were sad (to say the least). Hopefully, after I send these back they will refund my money. If they replace these two units I suppose the story starts again !!I wish we have negative points - they would have aced it!
