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Review title: Bargain basement price, Bargain basement quality
Product review: I got a got fair price through an online computer outlet, but when the bearings went bad within just 2 months and I set out to obtain some warranty service, neither the online computer outlet nor the manufacturer would return a voice mail message, nor respond to their online customer request forms. I've left multiple messages with manufacturer. I began the process Dec. 27th & today is Jan. 5th without a single word from seller or manufacturer. Please be aware of who you deal with or buy from online. Cheapest is not always in your favor. It seems customer service is given up for the good price. Also, this item is sold under multiple manufactur's names. The model number, IDVD16DDME is identical. One business doing trade with multiple names? Makes one think a bit....
