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Review title: Overstated range - lousy support
Product review: I purchased a couple of these for my kids for Christmas, 2003. According to the tech specs, the transmission range for these things is 120 to 150 feet.The units we received indicate 'out of range' when taken upstairs in our house, which is about 50 feet from the base unit.I used Motorola's web support site and asked if it was possible that my units were defective. They sent me the URL to an FAQ, which told me that the working range for these things is 150 feet. Very frustrating. It seems they did not even read my question. To add insult to injury, their automated customer satisfaction followup email was emblazoned with the motto 'intelligence everywhere'. I beg to differ.In summary, I do not recommend the IMfree.
