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Review title: Awful Customer Service!
Product review: I purchased this battery charger and noticed they sent me a dead battery and had a few questions about the product. At first when I called I got a busy signal. Yes a busy signal calling a corporation! Then, after that, I spoke with an Indian lady who told me she just took down the information and it would take two to three days for a tech. rep. to get back to me. That is not a misprint!If you think you wait long for tech support on a product, imagine waiting two to three days to speak with someone about a battery charger. By email the time is shortened, it is only two days to have someone email you for tech support on a $40 item.I know La Crosse is made in China, not sure if they're using Chinese ways of customer support. Aside from that La Crosse overcomplicates the process of charging and discharging a battery. I would avoid this company like the plague!
