You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Never worked
Product review: Never worked, but the vendor did say they would replace it. So good customer service. But I got busy and never sent it back, it was easier just to get another one from an actually store so I would have it right then and not have to wait to get it in the mail..
