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Review title: Longevity problems
Product review: Purchased this toothbrush just over two years ago. It cleans your teeth very well, as pointed out in many reviews. However, just after passing the warranty period (2 years) the rechargeable battery has died and will no longer hold a charge. I called Philips customer service (after receiving no response to my inquiries via email) and they were completely unwilling to assist in any way because the toothbrush was out of the warranty period. I asked the customer service rep if this was a manufacturing defect or if it was unusual. She said she receives this type of call all day long, every day, regarding battery failure. She said it generally fails before 3 years. The price for this toothbrush (as well as replacement heads) does not justify a useful life of only 2 years.
