You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Bait and switch
Product review: The Swarovski company speaks out of both sides of their mouth. The refund and repair policy is nonexistent when needed. Whatever the problem, they seem to have an excuse not to honor their commitment. I wish I had read their reviews on the Complaint Board before buying. Note: I did not buy this item or my item from Amazon. I will never buy from them again.
