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Review title: Broke down after 2 years.
Product review: I bought this toaster to replace my cheap $10 Toastmaster, which held up for more than 10 years [it was still working when I tossed it in favor of this name-brand toaster]. The sliding shelf that holds the bread in place is made of a very thin, soft and flimsy steel. After only 2 years of use, the shelf became bent and no longer remained attached to the sliding mechanism; and it could not be fixed. The shelf is hooked onto the slider by 2 small prongs that ultimately broke off. I am surprised that KitchenAid would sell a piece of junk like this.
