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Review title: Rating mostly for horrid service, not for chair
Product review: The chair seems well made enough for the price BUT the reason I ordered this particular transport chair was because of the unusual plaid color. I recieved black. If I had wanted black, I'd have ordered it. Just getting the wrong colored chair to my home was a nightmare. I ordered this on the 30th of November and needed it for my mother. I tracked it from Texas to Va and anticipated delivery to WV within a day or two. Imagine my dismay when I saw it two days later back in Texas!! This was a customer service nightmare. Amazon blamed UPS, UPS blamed Amazon. No one was really sympathetic to my plight. It was like "Oh well, it'll get there sooner or later." Once it did, the box was in pieces and like I said, it was the antithesis of cheerful plaid. The footrests are really flimsy but other than that, it seems like it will be fine for limited use. Not long term use but then what does one expect for $117? Better customer service, that's what!!!!
