You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: RIPOFF! While the magazine may be a good magazine, I've yet to receive an issue
Product review: Four months and counting. I was going to contact them about canceling and getting my money back, but now I'm reading that someone else is being told they can't cancel. What the heck? That's just bad customer service. Who do we have to go to so they can be held accountable? I'm going to ask the nice people at Jlist to start carrying it.
