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Review title: Worst Computer Ever Because of Sony Customer Service
Product review: I have never been so dissapointed by a customer service program. My computer died last year and they made me pay more than 100.00 to perform a recovery on the computer. This could have easily been acheived by providing the consumer, after they pay almost 2000.00 with the disks needed to reinstall the programs the computer came with. Instead they expect you to creat a recovery disk. Then to make the story even better. I go to create a recovery disk for next time and I eat through 20 Dvd's trying to make it work. Their solution is for me to uninstall 3 of my programs that they installed and then try again. Long story short. It never worked. Stick to Dell or Apple. I still have a Dell that I bought 5 years ago, and whenever anything goes wrong they will even come to your house to fix it. I paid the original warranty, same as I did with the sony, but the service speaks for itself. Sony should be ashamed of themselves.
