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Review title: It is not NEW as advertised , but refurbished
Product review: I found out after providing the serial number to customer support that this IS NOT a new Palm as advertised, and therefore it is not covered by the warranty. Palm will charge me $25 for technical support per call because it is a refurbished model. I could have saved over $70 if I had wanted to get a refurbished one! I am VERY disappointed that Amazon misrepresented this product.
