You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: The movie could be good if Amazon can get it to stream
Product review: Haven't seen the movie. It would never run over my roku even though it is a model Amazon claims will work. The customer service is ill equipped and had no idea how to get it working and then they promised follow-up that never was sent. When it works it works, when it doesn't Amazon has no plan to help.
