You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: not worth it
Product review: I have owned this machine for 3 years now and it has awesome suction. Even though it is cumbersome to navigate, I loved it for the suction. 3 years into it, and the suction was gone from the power nozzle. We realized that the belt had gone loose so we purchased new belts which worked great for 2 days. Now the belt keeps popping off, and its a pain to open the whole thing (screws and all) to pop it back on. I haven't heard back from Hoover after emailing them a few months ago so I guess I'm going to have to buy a new vacuum after paying $250+ for this one.4/27: I am updating this review and giving it one star instead of 2 because of Hoover's customer service. I have tried email customer support but so far have gotten recommendations about which other hoover product to buy. I couldn't believe it. Like i will ever buy another Hoover product after this fiasco. As of now, I am still emailing them, so will change review if they actually stand behind their product
