You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: AVOID! ZERO CUSTOMER SERVICE!
Product review: Don't waste your money! I bought an LMM-40. It's still under warranty, but the retailer closed up shop, the manufacturer (Sunlawn) does not return email or phone calls, and I can't even *buy* the $1 part I need.
