You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: HP 6210
Product review: I returned this item!!! You had sent me a second one which I did not request and said you were going to charge me for it even though I had refused the UPS delivery and had it returned !!! I told you and requested you acknowledge your error which you did NOT do!! Now acknowledge this one!!
