You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: CRAFTING AND EXECUTING STRATEGY
Product review: IT TOOK A WHILE FOR THE TEXTBOOK TO REACH ME. I WAS DISAPPOINTED WITH HOW SLOW THE DELIVERY PROCESS WAS AND ALMOST DIDN'T HAVE THE TEXT IN TIME FOR CLASS. SERVICE AND DELIVERY COULD BE MUCH MORE PROMPT.
