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Review title: Great book for non-IT personnel
Product review: This is a great general overview of how to select and implement business software. As a CIO, I've given this book to my peers to help them understand the general process, their organization's role in it, and in general to set expectations. However this book is suitable for all levels of the organization.The author does take a couple of cheap shots at IT professionals. I suppose that sort of thing might resonate with some readers in some organizations. I would say that if you're an IT manager who is not well regarded in your organization, you might want to read the book first before passing out copies.
