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Review title: Very poor product support
Product review: We purchased this unit in March, 2003 (with a one year warranty). Suddenly, in December, it stopped working. Since, we have been back and forth to the Sanyo appointed service agent three times, spoke to Sanyo respresentatives on the phone numerous times, and the unit is still with the service shop. It does not seem that the problem is fixable! Sanyo's support has been quite bad. They have not returned phone calls as promised; have not follow-up even though they promised to; and the service shop seems to be clueless!Update: 3/04. Sanyo has since sent us a new unit.
