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Review title: Never worked once
Product review: Purchased at WalMart. The VHS worked, but the DVD never worked properly once. It would skip, stop, restart the program constantly. We never saw a single DVD all the way through. Contacted WalMart and Phillips both, with no satisfaction from either. Phillips was hard to contact, and when I finally got through to someone, their only solution was to sell me a reconditioned one. I had a service technician look at it, and he could find nothing, but we fought it for four years, mostly trying to just ignore it. My main objection was Phillips' position was basically, "Your player, your problem." I finally took it into the backyard, got my sledge hammer out of the shop, and adjusted it myself. Problem solved.
