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Review title: After four pairs, still no luck
Product review: These sound great for the two months that they work...then the ears start cutting out and they become useless. Call their customer service, wait on hold for 20-30 minutes, and they're happy to take a return. I think at this point their call center knows that the headphones are terribly built and they just spend all day taking warranty replacements.The first two returns, I had to pay to ship them back which didn't sit too well. Once the third pair broke, they started emailing me prepaid FedEx labels. When the fourth pair came and the plastic around the jack came off before I'd even plugged them in, I called Monster and now they've switched me to Beats By Dr Dre, which they tell me are more durable thanks to their flat cable.You'd think that a company that made its name on cables would have better, more reliable cabling in their too-expensive headphones. Here's hoping the Beats by Dr Dre headphones will last longer than these Turbines.
