You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Great chair - but only lasts for about 5 years...
Product review: I have bought over 10 of these for my office and home office. The arm rests *are* crappy. When the warranty runs out, the replacement costs are prohibitive (so I buy another). All that said, compared to the Herman Miller chairs (at half the price), they are not bad.
