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Review title: Don't order this from Amazon! Save yourself a BIG headache.
Product review: I ordered this from Amazon because of the low price, and they were offering free shipping and $25 additional off that day. I received the microwave and it was damaged due to poor packaging. I arranged for a return and replacement. Very easy. Second one came damaged. Amazon took it back but will not even try to replace it again. Now I found that they charged me an extra $25 even though my invoice says $431.95. I'm very disappointed in Amazon.com at this point. Why are they still selling this online, but refuse to ship me another? Interesting.... I'm going with the Dacor over the range from a local dealer. It's more money, but I know it's right and if it's not, the company will stand behind it, unlike Amazon.
