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Review title: You can have mine if you want it
Product review: I have a question about how to use this product. No one answers their help line. No one responds to the emailed questions that I've sent. It's useless to me, but it's past the date that I can send it back for a refund. I may just send it back to them anyway with a few choice words about what they should do with it and then I'll just write off the loss.
