You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Unreliable product, unresponsive customer service
Product review: I purchased 35 of these units for a special needs school. Two were defective out of the box and another two failed within 3 weeks. I have emailed La Crosse twice over the last 4 days and have yet to receive a response.With a failure of over 10 percent and a customer service group that doesn't answer emails I'd recommend staying away from this product.
