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Review title: Router Company: "RouterwareZ"
Product review: Ladies & Gentlemen,Purchased this router through RouterwareZ. This unit began to progressively malfunction, to the point, where it continued to reset a cable modem to the point where the cable modem could not reset fully - which disabled the consumer to use of any phone and internet. Routerware sent the unit with generic firmware installed - which we believe to be the source of the problem. An e-mail was sent to their "technical support" department. We recieved a short, blunt e-mail, practically ignoring our case - claiming that everything was fine, and that there was nothing they could or would do. Even though the 30 day warranty for returns passed, and they offered no customer or technical support after the 30 day warranty.Amazon - if you are reading this - then know - that RouterwareZ believes that the customer is only right if they are in their warranty. In my opinion, nobody should buy from the company - "RouterwareZ" or buy reconditioned items - period.
