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Review title: Issues with Sharp's DV-HR300U
Product review: After reading the reviews and researching DVR's, we purchased the Sharp DV-HR300U. We found the user manual difficult to follow, especially the trouble shooting and error message section. We were receiving error messages the guide did not address.We called Sharp's tech support and although they were very nice, they have little experience with the product and just read the user manual back to us. The tech support people enlisted help from supervisors and product trainers, to no avail. They repeatedly said that "this product is just too new, we don't have any experience with it".We were able to pause live TV, record onto the hard drive (after a call to support)and view a DVD. We were never able to record on to a DVD (even after a very long support call) and we were were never able to get the Auto Recording function to work (even after two calls to support) The result: we returned the product.
