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Review title: Amazon Open the Box before you send it.
Product review: I bet this is a great product but I don't know. I am sending my second one back. The one I received last week looked like someone had been in the box and the end piece on the traffic receiver was broken of so that the fuse would not stay inside. Sent it back on Monday. Thursday got the replacement -- Guess What -- looked like someone had been in the box and the end piece on the traffic receiver was broken of so that the fuse would not stay inside. I would say that Amazon was just recycling the same c550 but new comes from Irving, TX and old is shipped back to Lexington, KY.Of course Amazon does not have any live people working for them or at least they have no phone service so you can't just call and say "Please check the product before you ship". I am going to keep trying until Amazon gets it right.
