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Review title: Your handling of a replacement product was excellent, but.............
Product review: Wagner's operas "the Ring Cycle" produced by the Met is exceptionally great! The company that produced the DVD's of the live production did a fine job, with one exception. All five DVD's offer subtitles in different languages, otherwise enjoyment of the performances is greatly diminished, bcause you don't know what the performers are saying. Four of the five DVDs have this available. One of them was produced erroneously, because the only subtitle available is in German. Deutchegrammaphone, who produced the DVDs, must have made this same error on the entire production run, because the replacement set you sent me had the same error. It is on the DVD titled "Gotterdamerung". Perhaps you could inform them of this error and they can fix it. Then you can send me that corrected version. I, and all of their thousands of other customers would be very grateful.Thank you.Bill Conlin
