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Review title: If you want horrible finacial Loss Buy this book
Product review: This book is a great way to lose your employees, if you've wanted to have to replace your employees over and over again then read this book.Everyone knows that it is cheaper to keep your workers than to have to spend money replacing them.. Its "helpful idea" are no more than ravings of a bitter customer. She obviously has no idea how the retail industry works. You only get get good service if you deserve it, if you act like a bad customer then you will be treated like one. The retail worker is not paid enough to kiss your [...].
