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Review title: Decent product as long as it's under warranty.
Product review: I have had a Slingbox pro since 2007. The first Slingbox went out on me right before warranty, luckily for me. I was not so lucky the second time as the hardware failed yet again after the warranty. I called support to find out that in order to assist me I must pay the out of warranty fee. In my dealings with slingbox I have had to call them roughly 5 times, always miserable. The customer support is most certainly a call center with employees that use scripted solutions. The idea of paying extra to have an employee read the faq from their website is ludicrous. Unfortunately for me, the 250 dollar device I bought roughly 2 years ago is now unusable. Slingbox said that they would charge me 100 dollars plus shipping to replace. Forget it.All in all I have liked my slingbox, while it worked. Alas, I will not be replacing it. I will look for a company with better hardware and a more reputable support.
