You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Some keys didn't work - sent it back
Product review: The good: It is small.The bad: The layout of the keys was poorly thought out.The ugly: Numerous keys didn't work & I had to go through the whole RMA thing to send it back. Amazon.com was very helpful, gave me an RMA w/o any trouble & they paid for return shipping.So: 1 star for the keyboard, 5 stars for Amazon.com's customer service.
