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Review title: BREAKS FAR TOO EASY
Product review: I've learned many other people experienced the same problem my family had with this unit. There is a plastic gear on the top of the base unit that transfers power from the motor unit to the cutting blades. It can and does shatter into pieces. Customer service can not or will not offer a replacement gear and instead they offer to sell you a new base unit for $30.00 plus $10.00 Shipping. This unit is over priced, breaks easily, and emits a burning smell if you run it continuously for over 30 seconds. Just to let you know, this unit was adult operated and not abused. The gear broke while mixing a protein shake (milk and powder) I wasn't grinding apples or crushing ice like they claim is possible with this unit.
