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Review title: Vac is great - Customer Service really sucks....
Product review: This vac only lasted for 3 months! It cleaned great and was easy to use until the powered floor nozzle quit working after 3 months. The Hoover company would not answer my emails, when I called I got a customer service person in another contry that I could not understand and didn't understand me or what my problem was.I called two more times and was given the names of service centers that were all over 100 miles from my home and told I had to take it to one of them. I have never had as bad an experience or been so dissatisfied with any company as I have with Hoover. I will never buy one of their products again no matter how good it might be.
