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Review title: Very Complete and Reads Well
Product review: One of the most comprehensive books I've encountered. It is difficult in this day in age to find a book which has covered all of the bases. Telecommuncations is such a vast topic. This Telecommunications Management book covers Telecom History, Billing, CRM, OSS, BSS, Fiber, Wireless, Telecom Principles, Project Management, Business Management, Telecom Covergence, Consumer Ordering, Federal Regulations,Customer Care, Business Process Reengineering, Disaster Recovery and provides important strategies service providers need to bundle products, integrate operational support systems, and coverge technologies. Shows how to compete effectively in a tight market. This would be a great textbook for students learning Telecom Management. I was impressed with the authors knowledge and the completeness of the material. I would have to say I would recommend this book hands down.
