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Review title: poor customer support
Product review: In theory it is a very good program. I had many problems downloading. After 3 weeks of e-mails I finally got an answer back, which didn't solve the problem. You can call customer service if you are up to waiting on the phone for 45 minutes. I don't have that kind of time to waste on hold. I solved the problem by uninstalling Norton and installing a McAfee program.
