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Review title: Started well ... 1.5 yrs later stopped working
Product review: Bought this unit and it worked great for the first 1.5 yrs then ice started forming on the back of the unit, and thawing simultaneously leaving a pool of water on the floor behind the unit. I contacted customer service and they suggested cleaning the filter, which I did, and then allowing the unit to thaw. I did this but ice continued to re-form. I contacted customer service again and they were extremely unhelpful suggesting that there's nothing they can do since it was beyond the one-year warranty period and that I should seek repair from somewhere. I asked if they could recommend a repair specialist and they gave me a simple one word answer, "No". No other help was given despite repeated attempts. As result, I shall NEVER purchase another product from this company again.
