You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: You've Gotta Have Heart!
Product review: As a manager who has had to lay off employees during the recent economic downturn, I am glad I discovered this book. I applied the recommendations on dealing with employees and I feel it enabled both my staff and me to face the reality of business issues with mutual respect and understanding. I would recommend it to any level of manager.
