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Review title: Buyer Beware
Product review: As a long time user of System Mechanic 3 (SM3), I am quite disappointed in the quality and integrity of IOLO's System Mechanic 4 (SM4). I upgraded to SM4 based on the good will and trust I developed using SM3. SM4 is a flawed product from a company that prides itself on support. In my opinion, the promoting of excellent support should begin with putting out a product that does what its advertising says it should do, before you have to wait for a fix. After numerous complaints from other users (including myself), IOLO still hasn't got its Disk Degfragging tool that is packaged with SM4 to work efficiently and safely for the all users. When I have asked directly for a refund on this product from the company, I was told all sales are final and I should wait until they fix the product.Very DisappointedWTL
