You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: terrible product
Product review: Hate it! - I bought my Sony DVD player about 6 months ago, worked great then out of the blue I kept getting "cannot play" errors. It will play music CDs or video CDs but NOT DVDs. Called the Sony help desk, they had me unplug it for 2 minutes, plug it back in, then insert a DVD - same message. Their response was that for 39.99 and shipping they would give me a replacement "refurbished" unit. For that price I bought a Zenith on sale.
