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Review title: I wish that my brand new Garmin worked.
Product review: My husband bought Garmin as a Christmas present for me after we moved to the East Coast. The product worked 6 times total. When I contacted Garmin for technical support, the technician admitted that specific product we had was defective. They acknowledged that the part number was part of a "bad run" and then gave me the run around about warranty services. They really do not want to replace it or give us our money back. After this deplorable customer service, I would recommend that Amazon customers consider alternative GPS systems. TomTom or Magellan specifically. I am not sure how this battle with Garmin will end... either we will have to sue them or raise a stink to get them to abide by their warranty obligation. My advice is GO ELSEWHERE for GPS systems.
