You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Returned wrong item, still not credited
Product review: We ordered a Philadelphia Eagles welcome mat to be given as a gift, but received car mats instead. The car mats said Eagles, but were not the team colors, so we returned the purchase and had to buy something else from somewhere else. To return, we had to purchase a box, so the wrong item cost us money. We've been contacted by Amazon that the credit has been processed, but at the time we're writing this we still have not been credited, so we'll have to contact customer service again. Never again will we order from Starter Mats, and neither should you.
