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Review title: Palm fails software 101--again
Product review: Based on a long history with Palm (back to 1996 and the original Palm) and good reviews for the TX both here and on CNET, I purchased the TX. Four times I tried to install the software, four times it failed. The culprit is a little subroutine called VMDialogWrapper.exe. I looked on Google, and found 3 references to this problem, and tried the solution mentioned there, a neat little program put out by Microsoft called Windows Installer Cleanup. Even that did not help. I know from previoius experience with Palm that they will not service what they sell, except with gobs of money, so I am reluctantly returning this unit. It looks like a great design, has the WiFi and Bluetooth I wanted, etc. Were it not for the lousy little subroutine, I would happily rate this either 4 or 5 stars, but if it's DOA, then the rating has to be lower. I hope others have more success, but for me, I'm moving to Windows Mobile.
