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Review title: Bad Customer Support, R&D Oversight on Plastic Hood Pin
Product review: Decent design for the money, but no customer support. This is a universal kit and the website has some information, but customer support took over 2 months to get back to me that I would need to buy an additional module for my type vehicle to run the kit successfully. By the time they got back to me, I had already bought another remote start. Also, the hood pin is plastic and broke off in 20 degree temperatures, disabling the remote start, and no replacement available on company website!!!
