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Review title: Manufacturer doesn't stand behind their product,.
Product review: I purchased this product 1 year ago for fall cleaning, and the item worked perfectly the first time I used it. When I tried to use it for only the second time ever this year, it wouldn't even attempt to operate. I then contacted manufacturer (rather than Amazon) as the owner's manual indicated I should, but the manufacturer would not even talk to me and gave the lame excuse that I had purchased the item through Amazon. This company absolutely refused to even try to help me troubleshoot the problem on the online chat site they provided. For the record, I was not asking for a replacement or a refund, only for a representative to help me troubleshoot the problem I was having with their product.I do not do business with companies that exhibit such blatant disregard for customer service after the sale, and therefore cannot recommend this product.
