You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Stay away!!!
Product review: I purchased one of their bathroom faucet sets less than a year ago. One of the copper fitting burst about a week ago. Their customer service is crap and they expect you to pay shipping/handling for replacement parts for their faulty products. After this the parts will not even reach you for 7-10 days. I'd advise anyone to get a Moen/Peerless/Delta they at least back up their warranty.
