You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Bad Gasket and Poor Customer Service
Product review: After 2 uses, the rubber gasket tore in half. Their response has been that the parts are not available because it is a new product. After 5 calls to their customer service, I have a brand new blender with a bad gasket 8 months later. I also called and left a voicemail message in the office of the Krups CEO with no response.
