You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Trip routing doen't work right
Product review: One of the most basic features of this program is broken. Specifically it does not always find its own best route between two locations. For example, I can ask it to route me from my house in the suburbs of Boston to a location in the White Mountains in Maine. It gives me a route with a drive time of 4 hours 2 minutes. I can then add a stop that is off the route, ask it to route again incorporating this stop, and now the total drive time is 3 hours and 30 minutes. Since this route is faster, the program should have found it in the first place. A half hour savings on a 4 hour trip is a big error.Further casting doubt on the routing is the fact that when I add the stop the suggested route changes downstream from a point that is common to both routes. There is no reason for that, either.This is a very serious flaw since it undermines confidence that any route is the right one. Conclusion: this program's routing algorithm is broken.
