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Review title: Consummate Consulting Guide
Product review: Maister does a great job of summarizing the rules, objectives, and pitfalls of most service organizations. This was required reading (perhaps still is) for Andersen Consulting managers. It is very easy to read and can be put to use immediately.Some of the basic issues that plague service firms are raised without a proposed fix. Partner billable hours is the metric that drives short term thinking. It would seem that Partner profit would be the better metric.An Outstanding book that is applicable to law, medical, technology, and strategic service firms.
