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Review title: Very frustrating product - no support
Product review: I hate to say but I am very frustrated with this product and support is nonexistent. We purchased the enterprise unlimited edition and have found MANY phones are not supported. For 3 days I have been trying to update the software hoping that would solve our problems. But the product will not let me update unless it is registered on the web. When I try to do that I am told the serial number is wrong. The serial number is VERY difficult to read on our edition and when I called I was given a key to validate over the phone but that is not enough to update the home. I have opened two trouble tickets, and left a phone message and have not heard back.
