You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: WARNING!! Will not install after removing Norton 06 Internet Security
Product review: WARNING!! This was the worst experience ever have upgrading software from the same co. I have Norton Ghost, Partition Magic, and 06 Internet Security on my laptop. After instructed to remove 06 IS, I installed the 07 Antivirus. After finish, I kept getting a pop-up Runtime Error msg and the produce will not work. I went to the support site and follow the instructions to use their Autofix tool to completely remove all of 06 IS and LiveUpdate. I did so and reinstalled the Antivirus. STILL GOT THE SAME @#$%^ ERROR! I went back to the support site and was told to remove the old IS and upgrade to a new LiveUpdate first. I did so and reinstalled Antivirus. STILL GOT THE SAME @#$%^ ERROR! I called support and waited 30 mins. Finally was told I needed to pay $29 fee for live help. I returned the product and vow to never buy from Symantec again. I purchased CA Internet Security and installed without any problem.
