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Review title: Terrible. Tried it twice, never worked correctly
Product review: We purchased this item in July of 2010 and had to send it back after 3 uses because it kept shutting off for no reason. When pulled back and forth - which seems a typical action when vacuuming - the roller and suction would both cut off. The second one we had worked for a longer time but we just sent it back after 6 months. Tried to get some response from Hoover - it took multiple emails and when they finally responded they gave us a list of places to go for repair. We tried 2 places - both of which said they don't perform warranty repair on items not purchased from their stores. These are the places Hoover recommended! Never buying Hoover again. Amazon handled it admirably giving us a return even though it had been longer than their normal return window.
