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Review title: Be warned, very poor warranty
Product review: I give this coffee maker a 5 star rating for design, quality of materials, and function. I take away 3 stars for their poor idea of a warranty. This company not only requires that you pay for your own shipping under warranty, they also charge you a "shipping and handling" fee to repair and return. Compared to other high end products, see "Kitchen" for example, this is a really crappy deal. Most cover all shipping charges. I have never seen one from a reputable company that sticks you both ways.This is the last product I will get from these people.Added after a year of ownership:Almost all the features and quality are overcome by the constant spilling EVERY TIME I open the lid to make coffee. The amount of condensation that leaks out the back needs to be cleaned up constantly and, after a year, is a real pain. Be prepared.
