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Review title: Be prepared to request a refund....PS, there's awful customer service
Product review: This program doesn't seem to work for many people. Be sure to read some of the online forums describing problems. Mine was: "could not complete the last command because of a MAC OS errorerror code = -5". This occurs when copying from a Video_TS folder... what you have to do when you have only one cd drive (iMac). Customer support was some of the worst i've ever experienced; the whole gamut: bad english, accusing me of trying to violate copyright, short non-sensical solutions: "change permissions" and then closing the help ticket without resolution. Do yourself a favor a buy a different program. Many people recommend "Toast", also from Roxio. i am cautiously thinking about trying it. Overall i'd have to say the best thing to do is to email/call Roxio to ensure that the program will do what you want and expect it to. Good Luck.
