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Review title: Buyer beware
Product review: I bought my Saeco espresso classico SS on 5/7/04 from Whole Latte Love and used it happily for 7 months. The steam wand leaked but there were no major issues until it started smoking out of the frothing wand. I tried descaling with no luck. I sent it back to Seaco for repair and they said it was my fault. They told me that I had added something other than water to the machine (which I did not). They also said it was going to cost $112 to repair the boiler unit (I paid $350 for the machine brand new). They were charging excessive rates for labor, shipping, and labor to package for shipping. I definitely would not buy Saeco again for the lack of service. They were not willing to answer questions and stopped answering calls as well. I dealt with Ryan Hedges, Melissa Niosi, and Brandi Gibson.
