You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Difficult to review when they won't ship it
Product review: I purchased this item 5 weeks ago (that is when my credit card was charged, and after emailing the company, I still have yet to receive the product, or a response from them as to why the product has not been shipped. Great customer service!
