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Review title: Huge Design Flaw-Don't Buy
Product review: This product has a huge flaw. Removing the storage reservoir from the tank below it is extremely difficult. Algae grows in the tank after a month so it MUST be cleaned. The only way to clean it is to pull the reservoir out of the tank. Good luck! It fits very snugly -- so snugly that it won't come out.Just look at the picture and you'll easily see what I mean. Water is placed in the upper reservoir and subsequently filters into the dispenser. That works fine. I contacted Britta for the secret. "Put it in the freezer. Then it will come out easily." That failed. There are no instructions for separating the two pieces in the directions. This is a huge design flaw. Do not buy this dispenser.
