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Review title: Shade 13 Suede-= ORANGE Hair
Product review: Shade 13 - Suede - was not a part of the recent Natural Instincts Recall but it should be. The refresher pack turned my hair bright orange. I called customer service to seek advice and they told me to wash hair and apply hot oil treatments. Parts of hair are still orange after about 16 washings and treatments. Customer service blamed it on my porous hair and said it is not their fault since I chose to use the refresher pack. BEWARE
