You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Fragile beyond belief
Product review: I bought two of these glasses. The first morning I owned them I had a latte in one and it was fantastic. The drink remained hot for quite awhile while I read the morning news paper. That afternoon, I GENTLY added a few ice cubes to an empty glass and then attempted to fill it with cold water from the tap. The glass immediately shattered in my hand.
