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Review title: Poor Textbook
Product review: There is nothing original within this textbook that has not already been said in other textbooks used in the MBA Program.Is it proper to write a textbook using everyone elses ideas?The chapter on Lean and Six Sigma serves no function other than to tell someone that such a system exists. If you want to know about Lean and Six Sigma, read something else or take a course like I have done.
