You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Worst Printer Ever
Product review: Everything works except the scanner. I keep getting the 'usb not connected' error. HP is absolutely no help and refuses to acknowledge it on their end. This is on a win2000 computer. I have re-imaged computer so I know I have a clean install and have followed everyone's instructions. The scanner does works when placed on a XP computer.
