You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Support??Ho Ho Ho
Product review: This thing works ok but dont let anything go wrong.This guys charge $[money] a minute including the 20 minute hold.Then they dontbother to solve the problem. I could go into all the details but if you buy Norton hope nothing goes wrong
