You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: don't download
Product review: I bought the CD last year and had no trouble at all. The product was absolutely wonderful. Then, I downloaded the update from the website this year and had nothing but trouble until I uninstalled it. They did issue a full refund. I may try the physical product again.
