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Review title: Poorly Developed Characters, Thin Plot
Product review: If you buy this book expecting a corporate thriller, filled with larger-than-life characters and exciting tales of industrial espionage, you will be disappointed. TPM Manager is a tiresome main character---imagine a dumbed-down, cliche-filled John Galt from "Atlas Shrugged." Many times I shouted: Shut the F--- up! as I read TPM Manager spew drivel on the wonders of TPM. Initially, I wondered if Suzuki's book was purely ironic. Alas, the author really believes this nonsense. Here's some free advice: save the money, skip the reorg, don't hire the consultant, refrain from making people "take ownership" over a language that no one really takes seriously and instead show re-runs of the "Love Boat" once a week. It is guaranteed to make your employees run back to their cubicles and do some work.
