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Review title: Terrible customer service
Product review: From day one our Razor MX Dirt Rocket wouldn't last for more than 2 minutes. About a month after purchase, I contacted Razor directly, since there are warnings all over not to return to the retailer. The Razor rep said they would send a battery/electric motor replacement unit and that no replacement of the Dirt Rocket itself was allowed. To make a long story short, I never received the battery/electric motor unit and when I contacted Razor, the response I got was that they didn't have record of my original contact and that it was now past the 90 day warranty. Needless to say, our family will never purchase a Razor product again.
