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Review title: Worst automated customer service ever
Product review: I ordered this book and was sent the wrong book "Introductory Econometrics", and the pages were printed upside down with respect to the book cover. Mistakes can happen, so I tried to contact Amazon to return the book. Because there was no available replacement, the on-line return system is an infinite loop, and will not permit a return. And of course no contact phone number is published! The is very disappointing.
