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Review title: Desgin Defect: Braun Series 7-7900cc Pulsonic Shaver
Product review: Just received the new Braun Series 7-7900cc Pulsonic Shaver via Amazon.The shaver locking mechanism fell apart on the side of the head, just hanging there, keeping me from using the cleaning base. When I contacted Braun Customer Service per the manual at 1-800-272-8611 I was informed me that their money back guarantee has been rescinded for defective products. This is in spite of that offer printed in the owner's manual that I received.Their offer now is that, upon receipt of the defective Braun shaver, they will offer a customer credit in eight to ten weeks for future purchase of Braun products, but they are not in a position any more, due to a new policy change, to refund my money.I am irate that they will not stand behind their guarantee anymore on a product that I just received a day ago.
