You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Norton AntiVirus 2006
Product review: Virtually no tech support. I have 3 months left on my subscription and it completely shut down and told me to uninstall and reinstall. I have been unable to reinstall and 4 phone calls, with 2 being on hold for over an hour each and 2 emails later have been no help at all. Buyer beware!
