You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: ok
Product review: I had ordered this for my Dad and ended up returning it because of the spool. The spool just spins freely so it pretty easy to end up with a tangled mess. It's a shame that the manufacturers overlooked this basic design flaw in a otherwise seemingly sturdy piece of equipment.
