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Review title: Horrible online support
Product review: I've been using Quicken 2004 for about 9 months now. It was working just fine when I first got it, then problems started arising such as when I wanted to download bank and credit card information, it said that the servers could not be reached. Even stock information won't download. Quicken support is horrible as they only have chat support and after 2 hours on chat with their technical support folks, they had no idea and blamed the financial establishments I deal with. Why is that so when it's worked fine for 9 months, I haven't changed a thing in the configuration and both my credit union and my credit card issuer are BOTH experiencing problems? It's been going on for over 2 months now. A major headache. I whole do not recommend this buggy and poorly supported product. I'm going with Microsoft Money instead.
