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Review title: What happened to Norton?
Product review: I have been a user of Norton and Symantec products for over 10 years. In the past I have always been pleased with their performance. Not anymore. To make a long story short, I discovered I had a virus on my new computer. I brought a copy of Norton Anti Virus 2003 and ran a system scan. It did not detect the virus. I e-mailed Norton support for help. They replied saying that yes, I do have a virus but the only way they could help me is for me to call their 900 number to pay additional fees to find my virus. What a scam.
