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Review title: Defective (multiple reports of this problem)
Product review: I bought this item as a gift for a friend. He was completely happy with it until it froze after only one week of owning it. I did not realize this was a common problem with the product until my friend started having the problem and I searched for troubleshooting advice. The only suggested solution is to return it and get a refund. If the product worked properly, everything else would've been perfect.
