You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: A lot of what we know is wrapped up in words...
Product review: For an interesting foray into conversational differences between the sexes, consider reading Deborah Tannen's "You Just Don't Understand: Women and Men in Conversation." You've probably noticed that a lot of my book recommendations have to do with books about language. Our memory is supported by the structural skeleton of language--a lot of what we know is wrapped up in words. The biggest failures of communication between product designers and their audience come from language failures.For more book reviews, please visit: [...]
