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Review title: Non-existent Customer Support
Product review: Do not buy this company's products! I purchased the CFM-25E-25 Pint Dehumidifier with Humidistat in Sep of 2005 and it stopped working. I called the listed phone number for "Warranty, Technical Support and Customer Service" four times and had to leave messages (no one would answer). I then mailed a letter of complaint and asked for a refund. No Soleus representative has responded to my requests for service in any form or fasion. I now see that other customers are having the same issues with Soleus not responding to requests for warranty service. This company sells faulty equipment that you cannot get repaired, replaced or receive a refund from!
