You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: Terrible! Don't waste your money.
Product review: I bought the Zire 72s as an upgrade to my previous black and white Palm that I had no problems with. It has been nothing but a lemon since I got it. Often when I turn it on it has lines going across the screen and has to be turned off and then on again to get rid of them. The graffiti is terrible and rarely works. I have to reset it all the time. Customer support is terrible and did nothing to rectify the problems. I even sent it to them at one point and they sent it back in exactly the same condition I sent it to them. I don't think they even looked at it. After my experience with this Palm, I will never buy Palm again.
