You are considering whether to buy a product. You look at the reviews. Would the following review decrease or increase the chances of you buying the product?
Review title: I have a very disappointed 3 year old
Product review: My son received this for Christmas. My husband and I tried and tried to program it, to no avail. My son was very upset and we tried to console him by telling him we would call the number on the back of the manual for assistance. They were closed for the weekend which we understood. Called on Monday received a recording that said they were dealing with a high call volume, and to check a website and call back if still having a problem. The website was not helpful. I can believe the high call volume, I'm sure there are alot of other frustrated parents with disappointed children. I believe this will be a good educational toy as some have said, but they need to work on the programming problems, so you can actually use it.
