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Review title: Great while it lasted
Product review: It worked great for about 20 hours usage, then it stopped advancing the pucks automatically.Pressing the manual button ejects a puck just fine.I took it apart and inside everything is clean and all wiring is connected.Edit: I learned from digging through bradley forums that there is a fix which involves 1) waiting for 20 minutes until the puck starts to automatically advance and 2) unplug the smoker, then plug it back in. This happens because an electrical spike can cause the motor direction to become reversed. Bradley support says the smoker will work fine in either direction, but tons of customer posts say it does not. Leaving 1 star as they won't acknowledge or offer a fixed version of the unit.
