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Review title: Poor customer service and poor product
Product review: I have had a unit for around 3 years.I am on my second control unit and I need another. The 2nd one is supposed to have a mute switch, which doesn't work.I have had pretty good luck with my batteries. I bought a second battery when the first unit went south.The unit does not pump much, so if you lose power, let's hope it is a small storm. I can only hope and pray it would be enough if I really needed it to come through.I still keep a generator around to use in the event of power failure. Of course, I have to be home when it happens. I plan to look into the water based pumps.
