Title: I don't understand
Review: Is there some trick to getting this to function? I'm on my second one here (after returning the first) because it DOESN'T PUNCH ANYTHING! I've contacted the maker. I've tried every medium and it punches absolutely no holes. Am I missing something? Because this got a pretty good review. But I guess I don't understand how when I can't make it work at all.
Is this product review negative?