Title: You Have the Power To Improve Quality!
Review: While this model of the Dustbuster has met my expectations, I too would like a better quality products coming from B&D as they did in the pre-90's era. The solution to this is to keep your receipt and return the product back to where you bought it if you're not satisfied. In many cases the store manager (not the customer service clerk) may give you a store credit for your inconvenience even if it's past warranty. You must be insistent. If enough of this product (or any other) are rejected and returned by the customer in large quantities, eventually the quality will improve. For those of us who remember the junk coming over from Japan in the late 50's and early 60's, eventually no one whould buy "Made in Japan". The result was an improvement in Japanese products overall but not all of them, of course. Remember, you have the ultimate voice to insist on a quality product! Just be ready to pay a little more for it.
Is this product review negative?