Title: Scanner doesn't work even with Tech Support
Review: I purchased this scanner because I needed something for negatives and photos, my husband needed something for documents. The negative scanner works ok as long as you do it from the scanner software and not editing software like photoshop or paint shop. The photo auto feeder has never worked. I spent 2 and 1/2 hours on "live support" from them and was bounced through 3 "agents". (I got one of them twice) Not only could they not solve the problem they infromed me, after I told them that I was tired of waiting for them to "review the notes", that my best option was to contact them the next day. Then different people would be there.I wouldn't ever recommend this scanner or this company to anybody.
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