Title: Very Secure...it doesn't open
Review: We hired a caregiver for my dad and didn't want to just give them a key. Bought this because of the high amount of positive ratings. The storage box is VERY durable and strong. It was easy to set the combination. I tried it several times, it worked great. Then we put the key in,closed the door and tried the combination, but the box wouldn't open. We removed the key chain from the key, thinking maybe it was taking up room (it wasn't a big chain) and just put the key in. It wouldn't open. This was a normal sized house door key, not some jumbo key and there was only one (the description says it will hold 5 keys). The lever to open the door would move, indicating that the right combination was used, but the door wouldn't open. Can't take a chance of having the caregiver standing outside the locked door trying to get in...this is being returned.
Is this product review negative?