Title: No Quality Control of Hardware
Review: Like many reviewers, my iPod Shuffle was defective out of the box. Naively, I spent hours loading and reloading, reseting, etc as laid out on the Apple website. I finally found a number for customer support and sent it back. I got no apology for the defective hardware. I was told that I should be happy that they were sending me a replacement as if the fact that the brand new one I bought being defective was somehow my fault.The replacement has worked fine so far. I am keeping my fingers crossed. I wish I had immediately sent it back instead of messing with it for hours. It was clearly bad hardwareIf you buy a Shuffle and have any issues with it, send it back right away! Don't follow their directions thinking that there may be software problems that can fixed. These are made in China with evidently no quality control check. Some are just made wrong and will not work.
Is this product review negative?