Title: I won't be purchasing a Gateway product again
Review: For basic home networking, this router is fine as long as you don't need any support. I could never get VPN to work, and Gateway tech support admitted it was most likely a hardware problem, but refused to even tell me where to find firmware updates since the problem was not discovered until it was barely out of warranty (unless I paid $3/minute or $300/year for the privilege, although they assured me that they still didn't expect to be able to solve the problem even if I paid the steep price). Since this was one of many such experiences over the past few years, I replaced the router with another brand (a less expensive but more configurable model), and have had no problems at all.
Is this product review negative?