Title: parts missing & customer service not available
Review: i got this to have at our home for our grandson but it came with no remote although the box stated one was included plus it didn't seem to work in our home with our cable service and after calling customer service several times and only getting voice mail.....i felt it might be a sign that this product was a lemon and i'd better cut my loses and return it! it may just have been the ONE that i received but it didn't seem like an American made high quality item. Again it may only have been ONE lemon and the rest may all be super....but i'm only commenting on my experience so you can weigh your decision to buy or not on that. =D
Is this product review negative?