Title: Loved the design. Hate the hassle
Review: Sorry to say that I am returning this product. The manufacturer's consumer line told me to use the carafe with the lid on to pour water into the reservoir. It takes FOREVER as the water trickles out just like any coffee carafe. If you try pouring water into the reservoir from the carafe without the lid on, it just spills everywhere. I was then told to use a spring water bottle or a separate cup to fill the reservoir with water. This is just not practical and the lines inside the reservoir that tell you how much water you are measuring are very difficult to see. It's like you would need a flashlight to see how much you were pouring in. There are no water indication lines inside the carafe. All in all, even though I thought the machine looked cool, it's just poorly designed and not very well thought out for the consumer. Saeco needs to go back to the drawing board.
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