Title: very disappointed
Review: We're so disappointed in the Scooba. It did work well for about a year and then started running slower and slower. We've replaced the battery but it must be the charging unit itself that's defective. Now, it won't charge at all, is out of warranty and so is useless. We're returning the new battery but just have to throw the robot away. It seems incredible that such an expensive home appliance lasts for such a short time.We also found the Customer Support to be unsatisfactory. The Customer Support seemed to be employees reading from their manuals and were no help at all. The Technical Support was much better (especially a lady named Christine) but they can't make up for the product itself.We'll never buy another Scooba and tell our friends to avoid buying it as well. It was an overpriced headache once it developed problems.
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