Title: very defective mechandise
Review: I bought this item as a birthday gift for a friend who is a big fan. The disc was labeled "brand new" but it was so defective that it wouldn't play in his, mine, nor four other DVD players. Since it actually came from HOPELINE on Amazon marketplace, I don't know how to get the help I need replacing it because I still want to give the gift. Everything has gotten complicated when it should have been a no brainer.
Is this product review negative?