Title: Very Poor Service
Review: I've been in Family Medicine for 17 years. I purchased this kit from All Hearts and the otoscope bulb went out. I ordered a replacement and was charged for a bulb that was smashed, as if someone stepped on it an crushed it before packing it in the box that 8' x 10' for a 1/2" bulb. Why the packing materials for a smashed bulb? Then, they informed me that this is out of stock and I can no longer purchase the bulb. So, be very cautious before purchasing ANYTHING from All Hearts. They don't tell you until it's time to replace something, that it no longer is in stock.Charles Kay, M.D.Aurora, CO
Is this product review negative?