Title: Great when it works
Review: This product is great, when it works. I ended up having to UPS mine back (all but the battery) after 4 months (AT MY EXPENSE!!!!)and received a new one. Now I'm having problems with the battery not holding it's charge. The customer service is horrible. They like to play the transfer game and then dissconect you. I spent two hours on the phone this morning. My advice is to wait until somebody else comes out with a similar product.
Is this product review negative?