Title: Bittersweat in NY
Review: I was very excited to get the burner i mean hey i went from a 4X to a 24X but you have to know plenty about computers to get this thing going sometimes. They always say its an easy installation.. I got news for them perfect installations are in there dream land. Once i got the thing working it works all right. but if you aren't very good with computers go with a name brand its worth the extra bux. PS there is a TOLL FREE TECHNICAL SUPPORT FOR THIS BURNER THOUGH. I called it once i got through i had to listen to faqs for 5 minutes and the tech support guy didn't speak good english but its better then nothing...ok its really not.. the number just in case anyone really needs it is 18008830206
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