Title: customer disservice
Review: I was so disappointed in my expereince with this source. The very day the DVD I ordered cam I realized it was an HDDVD and that that wouldn't work for the person I intended to give this date. I contacted the salesperson immediately asking about the return policy and explaining the situation as ell as the urgency in my plan to remedy this in time to give a sibling his Christmas gift.To my dismay, it's been more than three weeks and I have yet to hear a thing form them. That's the worst experience I've had yet as an internet shopper.
Is this product review negative?