Title: Did not work out of the box
Review: I bought this item from Amazon.com because it was the cheapest way to upgrade my new Vista-based laptop, which included a trial version of Office Home and Student edition. Well, the product key that came in the Microsoft packaging was invalid. I tried numerous different attempts, as the Microsoft help web sites advised, to key in the product key. I even tried to uninstall the pre-installed trial version of Office, then install from the included CD to no avail. Finally, a call to the noticeably off-shore-based Microsoft help center eventually led me to get another product key over the phone. After that beginning all went better.So far, luckily, the old function key sequences for short cuts still work. Otherwise, I would be lost in the new menu interfaces in each of these products. I don't like the fact that the basic toolbars such as font attributes which used to be always visible are now only visible when the correct tab has been selected.
Is this product review negative?