Title: Pretty good read
Review: I found that I was able to start immediately applying the lessons in this book. Most of the "Power Phrases" make a lot of sense, and I can really see the benefit of implementing them. Great for the workplace (i.e. Managers, supervisors, ect). That's why I got the book; to find better ways to communicate with my brother, whom I supervise on the job.Two things about the book bothered me, though.1) The context/information in the book was somewhat scattered. When reading it, at times I felt like she just jotted down notes as she thought of them, or perhaps that someone recorded one of her seminars, and she had it printed into a book.2) I found terms like 'Negative Respect-Robbing Poison Phrases' or 'Vicious venom poison phrases that overpower and maim' to be, at times, too much to handle. I almost put the book down permanently because of those idiotic phrases. Luckily, she only used them in a couple of chapters.Hope this helps
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