Title: RIOVOLT - CUSTOMER NO SERVICE
Review: Purchased an SP250 in December. Poorly designed lid latch broke in January. Tech Support indicated they were having problems with that....product is so far out on back order no idea when it could be replaced under warranty. Tech was supposed to send email with return instructions and RMA (Return MErchandise Authorization) next day. It is now February and still waiting. Company Tech Support number is permanently busy...then they forward you to a related company to tell you they can't pull up the support case on their system. But if I wait a few more days, they will send me an RMA.....Their support is nonexistent!!
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