Title: Nice lock, frustrating warranty
Review: I like the lock just fine -- easy to use, seems like it will hold up. But the paperwork was a pain. First, you couldn't fill it out on-line, you had to print it out and fax or send it in. Second, the "theft" insurance was so minimal (won't cover use of power tools to break the lock, doesn't cover damage to bike while theft underway, etc.) and such a hassle (have your bike appraised within 15 days of buying the lock) that I just decided it wasn't worth it.
Is this product review negative?