Title: Terrible product, even worse customer service
Review: This DVD player is a complete piece of junk. If I could give it a zero or negative star rating, I would. I concur with all of the other similar reviews. And when I called their customer service center about exchanging it for another product, they first lost my request and then when I called back they were rude and incompetent. This is the last Philips product I will ever buy.
Is this product review negative?