Title: Not Mac compatible, Terrible Customer Service
Review: This camera is not compatible with a Mac. Which is not stated on the packaging - ANYWHERE! I called customer service when I could not download the software, the representative told me that their products are not mac compatible so I would need to get another computer. Yes, I laughed. And that the fact that it is only for use on PC's was written in the manual. Indeed it was. But of course, why was it not written on the outside so that someone would know before buying and using it? She was a bit slow, and when I asked to speak to a supervisor she put me on hold. She would not give me her name and, you guessed it - I was on hold until the battery died on my home cordless phone! So, a complete waste of time and money, deceptive at best. The unnamed customer service rep did tell me that none of their products are mac compatible. So, no products from CyberGear, from Sakar International for Mac users. I believe they make crayola products as well, so be aware.
Is this product review negative?