Title: I am disappointed
Review: This item arrived with a dead battery in it. I cannot unscrew the bottom plate so that I can see what kind of battery it needs because the screws are stripped. I have spent two hours on it so far and still cannot get the plate to budge. So I have a dead backup battery. I am concerned about backup for my computer, but cannot afford to take another chance that might end up like this.
Is this product review negative?