Title: Rude Customer Service from Babies R Us
Review: My mom and I bought the snuggle nest and other baby things in Tucson at the Babies R Us store. We spent over $300.00 in cash buying things for my baby who is on the way. When we brought it home and opened the box, it was not wrapped in plastic, the DVD was missing and it had a stain on it. Also the matress is too hard for a newborn to sleep in. It looked like it had been used and brought back to the store. I went to the store to return or exchange it and Babies R Us refused to take it back! They said that they could not accept something in that condition. They sold it to me that way! My baby isn't even born yet so how could I have possibly used it. Now I am stuck with a $49.99 snuggle nest that I can't use. I am never shopping at Babies Us again!
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