Title: Service was EXCELLENT
Review: Wish I could tell you about the gain, sound quality, ease of use etc. Unfortunately, I can't because mine was DOA. I guess I'll have to see how they are with returns. I'll update the review after I go through the return process.UPDATE:I contacted them about the first pre amp being DOA. They returned my call immediately, sent a replacement with a pre paid Fed Ex return label. I had my working pre amp in less than a week. Now that ii have the pre amp-it works great. The build quality is top notch. Can't say enough about the FANTASTIC SERVICE.NOW: 5 stars.
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