Title: Ulead customer service is terrible
Review: I've never written a product review despite many purchases. I'm writing this one to warn people about ulead's terrible customer service and an equally bad product.The product does not work for me: several crashes, but the main problem is that video doesn't show while editing. This puts a pretty major dent in the usefullness of the product, of course. My system is pretty main stream: recent Dell so I wouldn't expect major problems.Customer service responded once with a suggestion that didn't help, and then stopped responding.Don't buy this, or any other ulead product if you expect support.
Is this product review negative?