Title: Frozen Out
Review: This is a great movie, a second purchase for me as I have the original DVD that came out a while back. I bought the tenth anniversary edition, expecting even greater picture quality along with numerous additional features. Universal didn't disappoint in that area; however, my disc freezes (and skips) so frequently, that I'm unable to watch the movie. I've contacted Universal and have been told to return the defective disc to them, along with a detailed explanation of my problem. I imagine that the company will send me a replacement, since they did replace two defective discs from my Abbott and Costello collection (took about six weeks to get them). As much as I like their movies, I really find it frustrating as a consumer to have to deal with this problem. Seems to me that Universal could take steps to alleviate this situation.
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