Title: My Experience with Amazon ShopZeus
Review: I purchased the Delonghi DCM485 because I had one prior and loved it. I received this item and decided that it was too expensive so I requested a return receipt. I then got an email from ShopZeus that there would possibly be a re-stocking fee. Becuase of that, I decided to keep it. I opened the box and discovered it was damaged (the top was loose and there was a plastic piece missing). I notified Shopzues it was damaged and was sending it back (I also made them aware on the return slip). When my credit was processed, $33.00 of the original $133 I paid was NOT refunded. I will NEVER order from this company again! If I could have rated it a zero, I would have. Be very aware of this when you order from Shopzeus.
Is this product review negative?