Title: Lacking Synthesis or Analysis
Review: I was a faithful Kozmo.com customer - even as my friends and I were placing orders for goods (with an "on time or free" policy), we never could figure out how they were making any money. The documentary is just "ok" but not really revealing of the whole internet bubble as a force to propel something without a clear revenue model like Kozmo to the top of the heap. Now - who needs Kozmo with N'flix "instant play" and CSAs that deliver to your door.
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