Title: good hard drive with one caveat:
Review: This drive is supposed to be plug and play however when I plugged it in it didn't work. After some tears I think this is a good hard drive with one caveat: the tech support is pretty bad and consists of " Go to our website" and "When you plugged it in it didn't work?". It took me 3 tries to tech support and almost put it back into it's box. In desperation I tried another USB cable and it worked. I just remember smacking myself in the head and thinking if the tech support didn't consider that the USB cable was bad, how many people have mistakenly sent back their drives when it was DOA?After that mess, it worked. It's a pretty nice piece of hardware and stores and retrieves quickly.I pray that it doesn't give out for a long time otherwise I may be in trouble if I call for tech support.
Is this product review negative?