Title: Time Investment vs Product
Review: The product arrived badly damaged and it has been over a month that I have been waiting for it to be replaced. I really thought that ordering this item would be a simple procedure and I would have my cooler within a reasonable amount of time. August has now become mid/late October or I could wait for a refund which could take up to 10 days!!!I should have listened to the other reviews...I am still waiting for someone in customer service to provide me with answers.
Is this product review negative?