Title: If reliability is important avoid Compaq
Review: If reliability and customer service are important to you look elsewhere. After years of using Compaq equipment professionally, I've seen a marked decline in the quality and reliability of the Presario series Notebook line. I have a 700Z Custom built that replaced my 1201Z 1 Ghz AMD notebook after Compaq attempted to repair it 5 times in 3 months. The customer service is awful, and they can't seem to get it right. Just this week I ordered a spare battery for the Mdl 700 and they sent the wrong battery. I spent years reccomending Compaq equipment but in good conscience could never reccomend one again. I too have had DVD playback difficulties and thats with it loaded with 384 Meg of RAM.
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