Title: Truly the Pits
Review: Last week I threw out my DeLonghi EO1260 and my new Cuisinart arrived yesterday.I had to replace the knobs on the DeLonghi twice ... the last time, the charge for 2 knobs and 2 springs (yes, separatecharges for each) was $30 including shipment to NYC. Go figure. Then with visitors here for Christmas one of thenew knobs came off again. Had to use priers to use the unit. Then, at least the visitors had left, the heating system went off and the DeLonghi went out!!All this not even to have mentioned how non sympathetic the customer service was...short of being rude. This has truly been a negative and expensive experience not to have ever had a satisfactory result.
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