Title: well thought out, great customer service!
Review: Over the last year and a half this timer had to have 2 parts replaced. Customer service was outstanding and sent me the needed parts free of charge--and you get to speak to a friendly and knowledgeable person in the USA. Timer is excellent, design is much better than any of my previous timers, and relatively easy to program. I also like that you can take it off of it's attachment to program it. It has programing instructions printed on the box.
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