Title: Amazon is just as resposible
Review: I purchase this unit directly from Amazon, thinking that they have solved the packaging problems, (note all the complains from other buyers from amazon) What erritates me is that items sold by others thru amazon such as "tool king" was ship and received by thier customers without problems. I feel that dewalt is not at fault here since they are being package and ship by Amazon.I could not believed the condition of this unit when i received it, completely useless, broken plastic parts were all over inside the box, now they said they can't replace it because it is out of stock,,, Well guess what amazon, it's still under production and not discontinued, you have advertised this item on and off 3 times this month. So i suggest you evaluate you customers satisfaction policy and make your paying customers get what they deserved,,, the item they paid for.
Is this product review negative?