Title: Worst Purchase Ever
Review: Epic failure on the part of Black and Decker for marketing-let alone, designing-this product. As a customer, I feel insulted. The heating of the surface is vastly uneven, but the worst feature is the fact that it shuts off randomly every time I use it. Additionally-as per the instruction manual,the item should have included both a warming tray AND drip tray-unfortunately, the box only included the drip tray. One thing that I cannot comment on, however, is the ability of the non-stick surface as I haven't tried using it without cooking spray.By the way, the 5-star ratings are clearly fake based on the content (which is extremely inconsistent with the message of the majority) and the reviewers' records, which are suspiciously lacking. Google "fake amazon reviews" so that you can learn how to protect yourself from the deception.
Is this product review negative?