Title: Poor Customer Service
Review: Bodum does not stand behind its products. I called regarding a product that broke as I was drying it after having rinsed it out for a first time use. Customer service was rude and unhelpful, basically told me that it "doesn't have a warranty," they "couldn't put a return in the computer," and "the supervisor will tell you the same thing" (and then she laughs). I would not buy Bodum again. There are plenty of products on the market that have good design and have a decent customer service department.
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