Title: Get rid of weak and poison language
Review: The author showed me that I was using weak language in business settings. Words such as like, um, I think", etc are not helpful when conveying an idea. "I think the second proposal might be better because, um, it might help us to save a little more money than the ah, first one." Compare that to "The second proposal is better because it provides a 20% cost savings." Now all I have to do is get into the habit of speaking like that all the time! :)
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