Title: Bait and switch
Review: My daughter ordered this B747-400 cockpit poster from Poster Revolution as a birthday present for me. What I received was a B777 poster. It was in great condition and packaged well but it was still the wrong poster. I called the company and they agreed to send me the correct poster. After waiting a week I was told by my daughter that her purchased had been refunded. I then called the company and was told that they did not have the B747-400 poster in stock anymore and would no longer carry it. I fault the company for first, messing up the order and second, not properly informing the customer (my daughter) of the refund and inability to ship the proper poster.
Is this product review negative?