Title: 5% of these are defective
Review: I was in love with this juicer after having used it twice. Unfortunately, during the third use, it just died. I called Breville and they basically said 'send it to us, we'll try to fix it and if we can't, we'll send you a replacement'. I asked how many of these die like mine did and they said 5%! They also refused to give me a refund and I'm not sure if I want to wait a few weeks to get another one that may die also. Amazon customer service was a little more helpful, they agreed to send me a new one right away and gave me 30 days to return the bad one. If I was on the market looking for a juicer, I'd probably pick another brand.
Is this product review negative?