Title: Not at all satisfied!!!
Review: I was very dissatisfied with this purchase!!! We did not receive the item that was advertised (different release date that is known for bad quality). When I inquired about returning the item, they were very prompt in getting back to me. However, they would not send me the item that I ordered as an exchange because now the item is $30 more than when we put the order in. I told them that was not our fault - had they sent the one we ordered at the correct time, there wouldn't have been an issue. Makes me wonder if it was known that the price was going to rise??? They did work with me towards the steps for a refund but I will be sure not to order from them in the future. Again.....IT IS NOT OUR FAULT THAT THE PRICE CHANGED. I didn't feel that they understood that. Not very good customer service if you ask me!
Is this product review negative?