Title: Never got it to work; never got Microtek support to help me.
Review: My previous scanner broke, so I bought the legal size version of this scanner that comes with USB and SCSI connections (V6-USL), and followed the installation instructions to the letter. The system recognized it fine, but when I tried to test/use the scanner, the machine would lock up. After re-installing several times, I took off from work early one day to call support and work through it with them. I called every five minutes for 3 whole hours, and they never once picked up the phone. I returned the scanner and bought a Visioneer instead, and it works fine.I hear Microtek makes good scanners, but the combination of a non-functional device and a support group that doesn't answer the phone is very frustrating.
Is this product review negative?