Title: Good quality, poor customer service
Review: The book is in excellent condition. It is of no use to me however. I did not recieve the book until almost a month after I ordered it. I had to use it for one of my classes,and I could not wait any longer for it to arrive, so had to go to the school bookstore and buy another copy of the book. When the copy i bought from the Amazon merchant arrived, I tried to return it, but I could not find a return address anywhere. I sent the merchant an e'mail asking for a return address four days ago, but I have still not recieved an address. I am very disappointed by this lack of customer service, and because I will probably not be able to get a refund now, since it has been more than thirty days since I ordered the book.
Is this product review negative?