Title: the first one that ordered, the shaft sheered
Review: i finally got to use my new troy built a few days after i received it. i filled it with oil and gas and crancked her up per the instructions and away i went to cut some high grass around a stump when 15 min into cutting it just quit. it felt hot so i let it cooled down about an hour. tried to restart and the pull felt loose. thinking it was a safty feature to let it cool or reset i let it set till the evening and the pull was still loose, i had the husband look at it and the neighbor and both said that the shaft was sheered. i was upset and then horrified that i couldnt return it after putting gas and oil into it. but after contacting amazon, they replaced it fully. and i am greatful for that.
Is this product review negative?