Title: Tech support is a bust
Review: I bought this product last week, followed their directions, had a 600MZ drive with 128 ram which was within their requirements.When the computer did not recognize the drive, I called tech support 3 times, and all times I was run around all over the internet to download this and download that. They didn't tell me how to find the information, just find it. Ended up having to take and have the drive installed by tech. They had to re-install OS. 98SE Still am waiting for the TDK tech to call me back after he had done some research. It was suppose to be an easy install, In my case it wasn't, and tech support gave me the run around.
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