Title: Poor customer service
Review: They sent me the wrong color as they had the wrong description and SKU# next to the picture of the featured product. Instead of receiving a white telephone they shipped me a black phone. When I called customer service they said that they do not take calls over the phone and I would need to e-mail them and they would reply within 48 hours. I did this and the instructions were to ship them back the wrong item (at my expense). Instead of issuing a credit, they then wanted to charge me again a second time to send out the correct color telephone. It would then take up to 30 days to issue the refund once they inspected the returned phone and all of the packaging would need to be in re-sale condition. This company has a horrible return policy as the problem was not my fault. Their on-line catalog had the error. Stay away. I ended up keeping the wrong color phone.
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