Title: Arrived DOA
Review: It's got a nice form factor; sleek look; is easy to connect. I spent several hours trying to get this thing to work to no avail. Error messages kept popping up with instructions to unlock the mechanism that secures the scanning piece while in transit, unplug the USB connector, reconnect, and try again. Time and again it simply did not work.The online Canon documentation was useless, and attempts to contact Canon through the web site resulted in an auto responder and NEVER any assistance from a subsequent inquiry to Canon based on instructions in the auto responder.Technical problems aside, if you are looking for a (Canon) scanner primarily for web graphics and don't need perfectly flawless scans, you can cut the price tag in half if you get the Canon 650u or spend a few bucks more for the metallic finish of the Canon 656u.
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