Title: 5 Star Performance, 2 Star Reliability
Review: Had previously ordered one of these heaters in early 2007. Worked well at warming our kitchen and not eating up the kilowatts. Turned it back on in Nov. 2007 and it worked fine until Feb. 2008 when it just stopped working. Ordered two more in Feb. 2008 (1 for home & 1 for office). They arrived the next day. The one we kept at home is still going strong. The one that we took into the office stopped working two weeks ago. E-mailed Amazon who forwarded my message to the marketplace vendor. Did hear from them within two days, but have had the flu and haven't gotten back to them to see what sort of exchange can be worked out. These heaters work wonderfully, when they are working. They don't eat up the electric like most of the other plug-ins on the market, and the heat is much more comfortable. If they can get the longevity issue under control, then it's 5 stars from me. Will follow-up when I see how the replacement issue is taken care of.
Is this product review negative?