Title: surprising customer service
Review: I ordered an inkjet and never received it and got in contact with customer service and they basically called me a liar and accused me of trying to get a refund and keeping the inkjet which I never received. They wrote me an e-mail and said they were refunding my money and to enjoy the free inkjet and please don't ever shop with them again. I thought that was rude and very poor judgment on their part. I e-mailed them back after the nasty e-mail and told them I was very sorry about what happened and if I do receive the inkjet by chance that I would surely get in contact with them to remit the money for it. I never heard from them again.It surely could have gotten lost in the mail. I never received it and they did not want to hear me out about the problem..
Is this product review negative?