Title: Scanner Incompatible with Our HP Printer
Review: After purchasing the Epson Perfection 1240U scanner, we found out that it was incompatible with our HP DeskJet 882C printer. I contacted Epson Technical Support by e-mail for assistance. When I did not hear from them after several days, I decided to telephone their long-distance number. The person I spoke to suggested downloading additional non-Epson software to resolve the problem.The download was made but the copy-utility problem remained. Another phone conversation with Epson ensued. This time the person told me to talk to the software company. An e-mail response from the software company eventually offered no solution either.Since neither Epson nor the software company could solve the copy-utility problem, we returned the scanner and put an end to our costly and very disappointing experience.
Is this product review negative?