Title: What is it with Britannica?
Review: I have been a print user since high school (25 years) and a CD/DVD user since the 1997 version. What is it with this company? Every year they change the interface, but each edition is hopeless in many new ways! Can't they ever get this right? It's almost like the software is incredibly dumbed down so that literate people will prefer the print version. And they are utterly unresponsive when you complain.Nevertheless, you have to buy a copy every couple of years because, well, there is only one Britannica! No Encarta is ever going to have the scholarly content I'm looking for. But I'm sticking with DVD 2002 for now, even though it has other flaws (dvd can't install to hard drive, etc). No need to "upgrade" to another set of mistakes this year.
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