Title: great when it works
Review: Price does not mean the product is always good. I sent this unit back to manufactor twice for the same problem and it was repaired for a fee even though it was under warranty. The heating element stopped working both times after about 9 mths.It has now happened again after the second replacement within the year. I got tired of sending the unit back and forth because it cost us the shipping every time. I opened the unit to see if I can at least determine why such an expensive unit would break down 3 times for the same reason. I found that the heating coil is a very thin metal and due to over heating it burns out at the connection near the air output. You would think they would make better connections or a sturdier coil element for such an expensive unit.My recommendation is not to waste your money on Chi-Pro hair dryer.
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