Title: Hopeless with Amazon
Review: Ordered this item based on Magellan website and because it was just what I needed for my Explorer XL GPS - please note picture of item has 3 suction cups, I received an old outdated model that looked like a Martian antenna with a Huge single suction cup. Despite numerous telephone calls to Amazon, they could not get the right product. To date they have sent me 4 items - all incorrect!!! I received promises of actual inventory checking, a review by the catalog dept., and promises by various customer service people to resolve this situation for me, for Amazon, and for other potential buyers. They still have no clue. I received my first item in 01/07 and my fourth in 05/07 and just got my refunds straightened out this week(05/24/07).This is the worst experience I have ever had with a company and I have spent many thousands of dollars with Amazon. I never expect that these events will come to closure.
Is this product review negative?