Title: Software ruins good scanner
Review: If you ever manage to get this working, i.e. by installing everything 'virgin' on the first day, leave it as it is. Forget upgrades, forget twiddling, forget the little niceties. Just be glad you are able to scan images and be DOUBLY glad if you are able to scan them in Photoshop without the twain item disappearing. HP have insanely bundled the basic TWAIN driver so closely with 300mb of superfluous bloatware (HP imagezone)that updates are lengthy and in any case VERY likely to fail. When it's worked I've been pleased with the quality of the scans, though the neg/slide scanner is pretty basic, but for how badly thought-out the software has been, I regret ever having bought the bloody thing.
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