Title: POOR customer service
Review: I'm rating this item a ONE star **only** because of the customer service. There was no damage to the item I received nor was it defective. Even though I researched this product to ensure it would fit my car- it doesn't.I don't feel comfortable about purchasing items from a business that is UNABLE to inform me whether or not I would be able to receive a refund once it has been returned to them. There website says :All Returns must be approved by phone. Whose to say that I spoke with Bob and once I call back inquiring about my refund that I'm told there is no Bob who works there and they have the item I sent back. This Approval by phone method is a shady way to "Confirm" that they will refund you your money or replace the item if there is no documentation being provided to the customer for said action. Beware with this company. Make sure you absolutely want to buy this product from them!!!
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