Title: Nice product but NO technical support
Review: After fiddling with the unit for a couple of nights I finally got it to work. It would not auto detect and I had to enter the MAC address and IP address manually. I tried to call technical support and gave up after 30+ minutes on hold. They had NO help on their web site for that model and my e-mails were left unanswered. When I tried the built in help I was told my computer does not have the proper language installed. So we will wait for the Cisco unit due out in a few weeks. I know they have support available.
Is this product review negative?