Title: Product not as advertised
Review: Before purchasing this DVD RW drive I carefully searched for drives which could be attached as external drives, and found this one for which the description stated it could be used either externally or internally. When it arrived, though, it was purely an internal drive and turned out to be incompatible with our computer when we attempted to install it internally. Hence, I returned it. Your product return handling was excellent, though, so I am fully satisfied with that part of the transaction.
Is this product review negative?