Title: Unreliable product
Review: I am now on the second device and it broke on me again. The remote control stopped working all of a sudden. I replaced the batteries and made sure that the unit was refilled properly.I dealt with the manufacturer directly rather than going through the vendor. Multivet which was based in Canada agreed to send me a new device after a long email correspondences. But before I received a new unit the company was bought by Petsafe and they dropped the ball. Petsafe was kind enough to believe me without proof and send me a new training unit. But after a week that broke too. Now I have to send back the unit at my cost and wait for another unit to arrive. God only knows how long the next one will last.This device is effective but I believe it is too fragile. Mine never got wet or suffered any rough abuse. It's not worth this high price, in my opinion.
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