Title: Unstable and Very Poorly supported
Review: I started off OK and copied 3 home VHS tapes. Then it crashed. deleted it and reloaded it and it didn't work. I loaded it on another computer and it didn't work. Their PDF "manual" is horrible; very VERY little detailed help. Their on line support is a joke too; by the time you fill out all the questions you're to pissed off to describe the problem. And, there's no telephone number to call that I could find anyway.I bought it at a computer store and don't have the sales slip so I'm out the 60 bucks or whatever. OK, I knew better than to toss it. But this product and its "support" is a major disappointment so far. I see there are some good reviews here so maybe I have a "bug" in the Magic Box thing that comes with it. I dunno. But I consider my copy anyway a complete waste of money.
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