Title: A must have book!!!
Review: For anyone, like me, who is a little shy, a tad introverted, a bit uncomfortable in crowd/people situations, this book is wonderful!!! It is easy to read and carry, and has concise examples to follow and practice everyday. For someone looking to refresh their communication skills, this book is also worth the purchase. Either way, it's a book definately worth keeping on your personal library shelf permanently!!!
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