Title: Major problems with installing software
Review: I was very excited about getting this scanner. But I had nothing but trouble trying to get it to work. The software required would not install, giving a Fatal Error. I worked with 4 different support technicians at HP, each guessing another thing to try - all to no avail. I am a software professional and a power user, so the issues were pretty bad to have held me up like this. I am now looking at other brands of scanners.
Is this product review negative?