Title: Poor Product, worse customer service
Review: I purchased this item 8 months ago. At first it worked great, and it died two weeks ago. I called RCA for assistance and their customer service was poor. They can not look up product registration and they told me that I would have to use the receipt as the only means of proving when I purchased the item. I have one of the first model year DVD players that still works by Sony, and it still works like a charm. I purchased this item for it's price, just to find out it has an 8 month life expectancy, and RCA won't stand behind their product. I will never purchase RCA again, and encourage many others not to purchase RCA either based on experiance.
Is this product review negative?