Title: no back up support
Review: we bought this 6 months ago and it still doesn't work. there is an 800 number on the package that is out of date. when you finally get to the correct support you don't actually get a person. you are only prompted to do things, to most non computer geeks like myself this program is useless. don't bother buying it. your kids will say "how come you can't get it going". You'll put it away and try again later. Again with no success. Skip this one.
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