Title: In a world of diminishing quality, THIS BOOK SHINES!
Review: Long, verbose, time consuming and WORTH EVERY BIT OF IT!Was an assigned text for an upper level university Management course. Excellent choice. The content made sense, was well written/easy to read, and continually built on earlier chapters.It's still on my shelf as a reference I refer to often in my business. Wouldn't be without it!
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