Title: Miserable experience
Review: The machine began leaking not long after bringing it home. Be warned: the policy of Haier is to completely replace the machine, even for such a minor malfunction. And to add insult to injury, you have to send it in yourself (keep the box, for godssakes) and pay the shipping and handling. And for you Brooklynites, avoid Super Sound Electronics and Appliances on Manhattan Avenue in Greenpoint at all costs. Not only wouldn't they service the machine, they refused to replace it. Evidently, the idea of a warranty is a new one to these shysters.
Is this product review negative?