Title: Bad customer care
Review: I purchased this camera and the battery pack wouldn't charge at all. Tech support told me to return the camera. Three weeks after contacting customer service through emails in an attempt to have the battery pack replaced, I was told to call customer service. I bought this camera for the dock that recharges the batteries. Now I have no battery pack and a dock I don't really need. It's no more convenient to use the dock than it is to hook the wire to the camera and only the battery pack is recharged by the dock. Regular rechargeables still need a separate charger. If you want this camera, skip the dock and just buy rechargeables and a charger. That's what I ended up doing anyway.
Is this product review negative?