Title: Buyer Beware
Review: I purchased this item a couple of years ago. Worked great out of the box. Today I went to record a dvd. It no longer works. I called the customer service number for "White Glove" service as noted on the unit. Number has been disconnected. I went to the website and looked through their FAQ - no answer to my problem. I clicked on their email address - it came back undeliverable. I clicked on "Contact Us" and all that was there was an address. So, do not look for any type of customer support or service when purchasing any GoVideo product.
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