Title: Time out, Timex
Review: We picked out this watch as a gift for my mom. Grew up respecting the Timex brand as solid and reliable. The watch stopped working with in 2 months. She took it to a local repair shop thinking the battery had run down. They said it's wasn't the battery and to look into the warranty situation with Timex. Turns out the Timex warranty is a hassle and a joke. I understand sending it back to be repaired or replaced (and to make sure there's no abuse involved) but on top of that, they want a $8 check to cover return shipping. Hmm $8? I asked them if they could just send an return authorization (like many companies who back the products they sell) and was told "If we did that for one person, we'd have to do it for everyone and wouldn't stay in business." Doesn't convey much confidence about this product or the way Timex conducts it's business. Sorry to be negative but this sort of thing drives me nuts.
Is this product review negative?