Title: Good filter, terrible hardware- Rip Off Customer Service
Review: I purchased the horizontal chrome PUR filter 4 weeks ago. Foolishly, they made the CHEAP faucet adapter out of plastic and it completely failed after 2 weeks- causing the entire filter to crash into my sink, cracking the filter housing. I called PUR today and they refused to replace the entire unit- only the weak plastic adapter with a "Newer" model made from metal and plastic...Geee. Ya Think they should have made the adapter from metal to begin with?? Never purchase from PUR
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