Title: Customer Service
Review: After two years of a three year cutter warranty the unit and minimal use. It worked except for the left side in approx 25% of the cutter. Contacting customer service the individual stated let me hear the the shredder......after placing the phone to the cutter and starting it she stated it is the ball bearing and the cutter is not covered by the warranty, in other words too bad, so sad.For the money spent on this unit and the minimal amount of use it had, by far the worst. Better items out there for the expense and headache.
Is this product review negative?