Title: Poor quality
Review: I just returned the second one of this exact model. The first I had to replace after about 6 months as both of the shoulder straps were severely frayed and the partition between two of the sections was coming unstitched from the outer shell. The second I return after just one month as one of the shoulder straps was faulty and tended to fold/twist when worn. Perhaps I shouldn't have purchased this a second time, but I has such a difficult time finding a pack that fit my computer I went with this because I knew it would fit.
Is this product review negative?