Title: Steer Clear!
Review: Although the product worked initially, it soon stopped working completely. To make matters worse, their return policy involves waiting a month for them to get around to testing the item, then deciding what to do with it! I offered to purchase a new one and then have them credit me for the defective one, which they refused! It's been two weeks since I shipped the item back to them by FedEx and they still haven't even looked at it. Now I'm going to purchase a better product, one that works, and one from a manufacturer that treats customers better!
Is this product review negative?