Title: Check the elements
Review: I received my toaster today. The Amazon packaging was twice the size of the original box with all the paper packing in one end of the box. The toaster itself looked okay, but, I don't buy a toaster for looks. I buy it for function. The box said it was commercial grade. So, I expected it to be heavy and durable. Instead, the literature said, "in home use only" and the toaster was very light, thim metal. One third of the elements didn't glow which is necessary for toasting. I called Haier and spoke to a very nice customer support person who gave me two options: (1) Pay for return shipping to them or (2) Return to Amazon, which is free after refund of return shipping for defective items. This is going back to Amazon today.
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