Title: No time for perfect coffee
Review: This coffee maker makes great coffee but the atomic clock does not work! The atomic clock for this coffee maker worked for about and week and then quite. I have been trying to get the coffee maker repaierd or replaced for over three months. Melitta refers you to Salon the manufacturer who has a completely unresponsive customer service department. Customer service does not respond to e-mails and telephoning produces little reults. I have been promised a return authorization and mailing label for months and have yet to see it. May be I need to talk to George Forman since they also make his grill to see if he can help get it repaired..
Is this product review negative?