Title: BAD Customer Service
Review: There was a manufacturing defect that prevented me from assembling the toy. The customer service girl on the phone confirmed that when I called Fisher Price. Unfortunately, they didn't seem to care that it was their responsibility, and said I had to pay to send it in and then they would send me a new one. AND it would take up to a month to get a new one. My baby is ready for the toy now. She outgrows things so fast, it doesn't make sense for me to wait a month because Fisher Price made a mistake. Luckily, I found a Babies R Us store with one in stock. I just drove a long way and exchanged the defective one. I hope this one doesn't have the same problem.
Is this product review negative?