Title: Broke within a month.
Review: I had a retractable leash from PetSmart that lasted a a few years before the retractable portion started to falter, so based on reviews, I thought this would be the perfect replacement. It worked great for the a month, then yesterday, as I was turning a corner, the cord caught on a post. It momentarily stopped my dog until I could unhook the cord from the post. The cord was fine, no cuts or abrasions at all, but the sudden stop must have knocked the cord off whatever mechanism's inside. Now it's very slow to recoil or stops recoiling completely. I have a 22 pound Pug that is well within the listed 26-pound limit, and the sudden "stop" wasn't so hard that it should break anything.So, I called Customer Service. The receptionist politely informed me that all leashes come with a one-year warranty and gave me the return address.Overall, I'm pretty disappointed. I will have to buy another leash while waiting for my replacement. Once it comes in, I'll update this review.
Is this product review negative?