Title: Beware!!!!
Review: I purchased my HDRW720/17 on 5/2/06 from Amazon. It is now 6/30/05 and the unit is still not working properly. It frequently crashes and shutdowns. I have had 6 tickets open with Philips support. They keep telling me to upgrade to the latest firmware on their website and I did BUT ...it did not not fix issues. I just RMAed it back to repair and got it back and the tech claimed he upgraded my firmware to CF2.6 (daaaa, this is old) and I already had the latest software CF3.2 installed on it when i UPSed it back to Philips repair depot. I talked to tech support again today, they are mailing me a new CD with CF3.2 to load, it going to take 7 - 10 business days. I have gone past the point of being able to return it to Amazon. Philips will not replace the unit, only have you UPS it to a repair depot. DO NOT BUY THIS UNIT!!!!!!!!!!
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