Title: Ugh. Worst book I've read all year
Review: I'm surprised at all the 5 star reviews I see for this book (one of the reasons I bought it), but this book is the worst book I've read in the last 3-4 years (so worst out of 30?).I found the author's writing style to be very painful to read. This is one of those books that would be better as a 20 page reseach paper. I thought the model the author presents is interesting, and I can believe it, but the delivery of the information was just painful. I threw the book away after reading it. It's not a keeper.The data to back this research is pretty sparse. I would have thought there would be more. The case studies are very small and very watered down.
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