Title: belt broke after 1 day
Review: the machine appears well built and started right away. The assembly was hindered by a lack of reasonable instructions. The belt broke after one day of use. I ordered two new belts from swisher. they readily accepted the order and charged my credit card however, the order has been impossible to track. i sent 6 emails and no response. i tried calling 4 times and was put on automatic hold each time for over 30 minutes each time with no answer. The customer service is horrible. actually the term "swisher customer service" is an oxymoron. there is no service. I also wrote for information on how to install the belt - it looks like you must remove the engine. I hesitated buying this machine and was going to buy a tow behind Dr (although more expense). well i should have followed my instincts.
Is this product review negative?