Title: No Service No Corporate Response
Review: As the other reviewers have stated, the dispenser freezes in the back and does not thaw, nor does the temperature of the dispenser work correctly, mine runs warm even at the highest setting. Although customer service will document your call in Ottawa, their corporate office in New York will not return my call. The three repair numbers customer service gave me did no good as I was also told by one repair person that Haier does not reimburse the repairs and as a result they will not come out to my home. Customer service told me twice that they have recommended to the corporate office to replace my unit, but of the five to six calls I have placed over the past two months, I have not received any calls that any progress or action will be taken. I have been trying to get my dispenser serviced since September.
Is this product review negative?