Title: coupler broke
Review: Same problem here.Plastic on metal doesn't hold up to frozen fruit.Motor works great, it just isn't connected to the blades any more. Looks good and is nice and heavy.Unbelievable weak link, unfortunately engineered piece never anticipated frozen fruit I guess.Same holds true for all of their models.If you make fruit smoothies you can't get this. Inspect other companies products where the coupler attaces to the motor.I actually looked at a Waring Pro. Uses the same material but you can replace it yourself for $5.
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