Title: Bad product.
Review: I've had my XRP tool for a couple of years now. They have all been exposed to light/occasional duty around the house. Outside of a little paint and minor scuffs you wouldn't know they were more than a couple of months old. The batteries have become nearly useless for anything but brief work and today the drill outright quit. I have just spent nearly an hour trying to contact DeWalt to no avail. Apparently customer service is a game to them. I recommend not buying this product. Go with Black and Decker instead, at least it lives down to expectations.
Is this product review negative?