Title: Disappointing
Review: The quotes on the back cover, from the likes of Stephen Covey and Ken Blanchard (The One Minute Manager), make for a good sales pitch. Sadly, the 5 keys given in the book appear to be a rehashing of things already said many times before (and much more concisely). I agree with an earlier review - "very fluffy". Look at this one in the bookstore before buying if you can. One of the few books that I could not complete.
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