Title: Terrible Technical Support, Poor Customer Service
Review: I wish I had researched Netgear more thoroughly before I bought my wireless gear from them. I regret it. Despite good editorials, their products break down with astonishing regularity. If that isn't bad enough, their scripted, plastic technical support seems to be designed more to deliver infuriating platitudes and block the customer from getting any meaningful resolution to their problem (that might cost Netgear an extra nickel) than to be sincerely helpful.Consider this a "danger sign." You may choose to ignore it, but be ready for the consequences.
Is this product review negative?