Title: Dell tech could not get it work after 9 hours of trying
Review: The product was bad right out of the box according to two Dell Techs. I got premission from Amazon to return on 9-14-06, but still haven't gotten the necessary paper work from Amazon aws of today (11-05-06). It seems Amazon now wants to change horses in the middle of the stream and make me jump through hoops to return it. Bad customer service!
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