Title: Very bad unit and no service.
Review: Only used the unit several times for lemons and the cast aluminum gear broke. I contacted the company several times and no response. I then sent the email to everyone on the contact list and got a response. I requested ordering information for the gear and they advised me I would have to send the unit back, with a $10.00 check and they would check it. They advised if defective they would replace it. Shipping to and from would cost almost as much as the unit did. I again requested ordering information on the part and they advised me they didn't sell parts and would not assist in any way other than me spend more money to get a new unit. My neighbor had the same problem and they would not send him the part either. Quality unit for lemons but bad customer service.
Is this product review negative?