Title: Not All Clad quality, poor warranty replacement, peels off
Review: I've been an owner of All Clad for 15 years. My non-stick fry pan however looses it's teflon coating every 12-24 months along the edges. Probably not good for my health. However, I would simply drop the pan in the mail, send back to All Clad and almost like magic a new pan would be shipped to me within 7 days. Since All Clad was bought in 2004 everything has changed. They give you a hard time about using there famous warranty, and make the process difficult with RMA numbers, having to write something to them and wait to hear from them with a shipping number. It took them 2 weeks just to reply and give me a shipping number. Now they've had my pan for 4+ weeks and they told me it may be another 2 weeks. What's the point of the warranty? I am done with All Clad. Such a bummer.
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