Title: Died on second use
Review: It was very easy to set up and wrote my 40gigs of backup in maybe 30 minutes (my computer is older). Unfortunately I can't comment on its use after that since the second time I hooked it up, it wouldn't work. The light flashes for a few, then dies and the drive isn't recognized. It was also easy to get through to customer support (the troubleshooter on the website directed me to do this). The company wants me to MAIL it back (with my entire hard drive on there) to them and frankly I am furious right now.
Is this product review negative?