Title: Poor customer service -unknown costs
Review: The basic concept of the unit is not bad BUT; they don't tell you that the daily dial-in service costs can be very expensive if they don't provide you a local phone number. To minimize my costs Panasonic customer service said to unplug the phone and only plug it in once a week - right. Also you can't program the remote to control the volume on your A/V reciever so you have to use two remotes. And its been 3 months since I applied for my rebate and of course know one live will talk to me about it. Try tivo maybe they have it together.
Is this product review negative?