Title: Good product, Horrible product support
Review: I've owned my gigabeat for about 1.5 years, and while the gigabeat itself is a good product, Toshiba does not provide customer support or drivers for its "older" gigabeat series, like the MES30VW. When my gigabeat was having difficulty syncing with my computer, I was told that the only thing I could do was send it in with a $75 check to an independent electronics company that would attempt to repair it. However, if the problem was with my drivers or my computer, I was SOL and left with no recourse. You don't really know how important good product support is until you need it, and I will personally never buy another gigabeat, and possibly never buy another Toshiba product. If you are set on buying a Toshiba product, then I recommend looking on their web site to see if they currently support that specific item (for now...).
Is this product review negative?