Title: Failed after 4 months
Review: I purchased this through Amazon of Oct 1, 2012. The unit failed on Jan 28, 2013. It has operated more or less continuously since I received it. In reading other websites it appears that Netgear knows there is a problem but wants users to turn it off "when not in use". That is an impractical idea since the switch is in use continuously. Attempting to reach Netgear customer service has proved a nightmare. If you want to talk to someone they apparently want money. I will try once more today and give an update.UPDATE I was able to get an RMA for the failed switch with no difficulty whatsoever. I called the 888-NETGEAR number and was connected after a minute or two fumbling around with the user friendly menu. I decided not to pay the premium price for return shipping because I can limp along without the switch for a week or two. I will eventually consider revising my rating, but not just yet.
Is this product review negative?