Title: important information in here, anoying way to deliver it
Review: Used the book in Organizational Theory. It is an easy ready, lots of pictures and charts, very interesting information contained within, however delivery can be anoying. The executive's voice is always talking to himself and appears to never have done anything right. its audience is for people who know what MBO and TQM stand for, however even if you dont its got great information contained within. 200 or so pages, very easy read .
Is this product review negative?