Title: Great initially, broke quickly with little use, terrible customer service
Review: I loved this stroller after I bought it...it was lightweight, fit through standard doorways and folded easily, with little effort and was comfortable for the kids. Within 2 years, the plastic connector between frame and handlebars broke, causing the left side to collapse (no injuries).After mailing for repair, I was told it couldn't be repaired and Maclaren would either destroy it for me or mail it back as is. They offered a 'discount' price on a new one, which incidentally was higher than web retailers. By the way, they even gave me the name of web retailers where I could purchase the item for less than they would offer. Terrible customer service.I have found other reviews of wheels falling off another model while strolling (multiple reports) and a similar review of the twin rally model with the handle connector breaking within 18 months of use.
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