Title: Jane Ayre
Review: I bought the first Jane Eyre DVD and when I started watching it I found out it was damanged. It would freeze in one particular chapter. I called Amazon and explained the problem and they sent me another movie. The new movie did exactly the same thing. I called you back again and explained the situation and your representative asked me to shipped them back that they would investigate my complaint. I have been waiting since then to hear from you regarding this issue. Have you been able to determine if there is something wrong with that particular movie? I have a collection of all Jane Austen movies and the only one that I've had problems with has been with that one. Could you please let me know if you have checked the movies? I would very much like to purchase another Jane Ayre movie, but I would like to know that the "freezing" problem has been resolved.
Is this product review negative?