Title: Cannot recommend this item
Review: This cordless sweeper was charged immediately when received. I was able to use it after it was charged. I have not been able to use it since as it will not charge. I do not use it often, therefore, [...] I called Shark, they told me to clean the battery and the inside unit. After doing this it still would not charge or work. I called Shark again, and they sent out a free new battery (after first wanting to charge me for the battery). This battery would not charge the unit either. After another call to Shark, they told me to clean this battery and the unit (which I had already tried). [...] Now I am waiting for the charger. Shark's customer service is horrible if you have a problem with one of their sweepers. According to the manual there is a one year warranty on the sweeper - they should be taking care of this problem in a more professional manner. I will never buy a Shark product again through mail order.
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