Title: Nice features, poor reliability
Review: Purchased this for a small two person office and had good results for the first few months. Then the paper handling for the duplex feature started to fail. Using better quality paper helped but only marginally. Then the unit started to jam in the transition area consistently failing 50% of the time. Fortunately opening the back and using this secondary discharge allowed the unit to still function. The final straw what when the spring failed holding the upper platened cover. This had always been suspect since the springs are no where stong enough to support this "lid" but when they failed completely it just gave us the reason to find a better design. So what started off as a great SOHO AIO ended up running about 12-18 months and becoming a lemon.
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