Title: Poor customer service
Review: I just replaced my wrt54g with this router. On the wrt54g I was getting about 6meg/sec download speed. With this router, on my desktop I'm getting 7.5meg/sec. However, on my laptop I'm getting 300kb/sec. Obviously there's a problem.I called technical support. It's the kind of tech support where the "tech" asks you a question and then they put you on hold for a minute while they look through their flowchart for the next question to ask you. Every question was the obvious problems that I already checked on my own. After about five questions he says the problem is my internet connection. I explain to him that I'm getting 7.5meg on my desktop, so it can't be the connection. And then I got the usual "may I help you with anything else today?" I might as well have been dealing with an automated system.I'll be packing up the Pre-N and sending it back in the morning. Too bad.
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