Title: One year follow-up review
Review: In less than one year I have now had two of these break!!!!!!! Intel is sending my third one to me this week. First one broke inexplicably after maybe 5 months of moderate use. Second one broke after no more than ten uses. It's important to note that I DO NOT use the player during excercise so the players have obviously been faulty. Intel was super nice the first time this happened. The second time, I spoke with the same person, and he said they can't keep sending me a new player everytime I break one. How's that for customer service! The player is great when it works and I love it. However, I would stay away from this product based on my experience.
Is this product review negative?