Title: Unlock code is flawed
Review: I bought the CCNA version and it worked pretty well for me. I've waited over a month for the CCNP version to be released only to find that the unlock code was flawed from the start. I respect Sybex's protection of their product, but feel faulted after paying good money for a product that won't even let the customer use it. Why do we put up with this kind of nonsense. Sybex's support also offers a manual unlock by calling them direct, however their customer service is only open from 9:00 to 5:00 PST. I came home from work yesterday only to find that I must wait until morning to call their support personnel. My suggestion for all...don't waste your money ordering via overnight delivery, because you'll have to wait until they open anyway. I'd love to rate the product higher, but have no idea of its quality given the fact that it's currently "locked."
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