Title: Terrible Customer Support and Terrible Quality
Review: At first, it worked fine. However, after 3 months, it stopped working and I got the error code 10. I called customer service several times (>=4) and every time I had to wait for more than 10 minutes in queue. They gave me absolutly unhelpful advices: reinstall card and reinstall driver. Attempt several times, Eventually I got a RMA number to exchange it. They do not accept US mail, so I had to send it via UPS and it costed $8.(40% of purchase price). After one month of wait, I got another card, which looks like an old one. I guess they sent me a repaired one. Unfortunately, this one does not work at all!!
Is this product review negative?