Title: hp doesn't back 4700
Review: We have had so many problems with this product and with HP. We are very careful with it, however, even in its protective case, if you happen to drop it on carpet, it ruins it. Takes another 1-2 months to get it back right from HP and they do not give you any credit for doing this. We were 30 days OOw and they would not work with us at all. We're having the same trouble again, 2 months later, and will never buy another HP - take our advise and find something you don't have to baby and another company who will stand behind their products!
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