Title: a case of Amazon being too big for its own britches?
Review: Buyer beware that you may not (and probably won't) get what you paid for. According to this product advertisement a cd is included, however none came with book. I emailed amazon concerning this problem and was informed that no effort would be made to remedy this situation (since it came from amazons warehouse) and If I was unhappy with purchase I would have to send it back. I'd say that is awful customer service which I hope isn't systemic with how amazon does it's business, certainly will give me pause when ordering anything from amazon directly and makes me think twice about renewing my prime membership. I'd say the book is ok, maybe a little outdated.
Is this product review negative?