Title: Terrible product
Review: I purchased this in Nov 2011 to provide emergency access by EMS for an elderly family member. Despite some negative reviews from some other users I relied on the brand name and purchased anyway. I tested this numerous times before installing and then periodically tested every couple months. Then today we had an emergency and EMS were called and the damn thing would not open. EMS were delayed for over 10 minutes waiting for me to arrive and unlock the doors. This box would not open no matter what I tried. I finally had to beat it off with a hammer to recover my key inside. Please do not use this key box for any of your mportant needs.
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