Title: Bad software can't be overcome
Review: After laboring mightily I failed to get the software to work for the HP 4070 scanner with my Dell 4500 - Win XP system (a capable and mainline computer system with no strange features). An HP Chat Line tech told me to download a 300 + mb file, unzip it and install it. Didn't work. The next day, another Chat Line tech told me to uninstall my XP SP2, uninstall the HP scanner software and start afresh, then reinstall SP2. Instead, after hours of effort, and help from helpless but very nice Chat-persons, I gave up. Thank you Amazon for taking back this scanner with the huge but useless software. Too bad I had to pay for shipping, but hey, who's complaining.
Is this product review negative?