Title: Works Great, and they stand behind it!
Review: Loved this product for the first six months. Then the battery charger up and died for no discernible reason (NOTE THIS WARNING POSTED ON THE SWIFFER: "USE ONLY WITH OUR OWN CHARGER OR YOU VOID YOUR WARRANTY"). But I couldn't even register for the warranty because their web-service registration computer was only flailing back "apache error"'s. I don't know if that is fixed now, but I DO know that P&G; stepped up and replaced the whole thing for me. All I wanted was a charger but they gave me a whole new Swiffer (via a $38 coupon). Their response to me was fast and super-courteous! I can't imagine how they see that as a better financial deal, but maybe me singing their praises here is what they were really after!The Swiffer is a great, handy product. I love ours, and when it finally wears out (like my original one) I will gladly buy another!
Is this product review negative?