Title: Unreliable Sata Card/Zero Customer Support
Review: Very finicky sata card. Seems to work with external RAID housings...card usually recognizes and mounts drives. If I only used external housings, I give it at least four stars, but I have a Sata Drive Dock in the mix and this is where it fails miserably.I'm using a Thermaltake BlacX dock on a Mac Pro 12 core. When a drive is inserted into the dock, the card only recognizes and mounts it 40% of the time. Very frustrating. To get it to mount, you have to launch the web interface control panel software (slow) and do a bus rescan...and another...and 4 more. And then, if you're lucky, it may mount. Such a time waster.Contacted Support and they said the card was never tested with Thermaltake. Unfortunately, there isn't a list of compatible docks, so, roll the dice!Unfortunately, I gave this card too many chances to work and the Return Window has shut. Bottomline: If you're not using external drive docks, go for it. Otherwise, avoid the hassles.
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