Title: Horrid packaging!!
Review: The item arrived on time (early, actually) which is fantastic. When I received, the entire top of the box was torn. It was almost like it was old and was falling apart. Nothing was taped shut. I opened the box and the item doesn't seem to be bent at all (surprising, but good). Other than the packaging, the item is great! My ferrets and my toddler niece who insists on getting in it love it! We don't have room for the 11-panel right now, so we got the smaller one and plan to get expansion panels to make it bigger when we get a new place.
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