Title: Braun 12-cup Replacement carafe arrived "broken"
Review: The carafe I ordered arrived in a box completely smashed. I called Amazon customer support, but since this was delivered through a second tier supplier (USA-WORLD-SALES), Amazon only refered me to their phone number. After calling USA-World Sales, I only recived a recorded voicemail to leave a message, but the inbox was full and could receive no more messages. Ordering this product was a complete disaster - and left me with no recourse. Absolutely terrible customer assistance (none)
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