Title: The paper towel roll does not stay put
Review: Although I have been buying things on the internet for as long as it is available, this is the first time I am compelled to write a product review, I was very excited when I found this item, thinking it was exactly what I needed, and ordered it right the way. But when I tried to use it, the roll of paper towel kept falling off the holder. It just popped out when I tried to tear a sheet off the roll, unless I hold it with my other hand. It is a great concept, but the design needs some improvement.
Is this product review negative?