Title: Incorrect item, tardy customer service
Review: I needed this item for one of the public functions. Ordered one and received a wrong transmitter unit. Of course, it did not work. I called the customer service and had a reasonable response. They promised to send me the correct unit, but it never arrived. I then returned the unit with the help of amazon, and apparently I am getting reimbursed. Did not like myself wasting hours to resolve this, and also did not appreciate paying 15 dollars to return this unit, as it is not my fault. We all need to live upto our expectations!
Is this product review negative?