Title: Awful
Review: First of all, I chose this blender because another reviewer mentioned that the insides of the cups are smooth - not true. I kept it anyway, and after less than 10 gentle uses, the cup got stuck in the base while it was blending. I called Sensio Customer Service and was told that sometimes when you're blending ice, a vacuum is created. (Isn't ice blending one of it's major uses?) They suggested I heat it up with a hairdryer to break the vacuum. No luck. Then they suggested I break the cup (no suggestions on how) to break the seal. I drilled a hole in it and still no luck. Then they suggested I return it to Amazon (though I was past the typical return window). Amazon was more than kind in accepting it. Bottom line is this - the blender is nothing special when it works, it breaks easily, and Sensio Customer Service is a joke.
Is this product review negative?