Title: Great Product, Customer Service is another thing though
Review: The new audigy 2 is a great product. Listening to sound on this card is like re-discovering music all over again. Things definitely sound nice, but of course, you will also need some at least decent speakers. Nevertheless, the remote is a really cool part too since you can program it to control your computer's dvd player, mp3 player, even internet explorer!! It's a great product.My only gripe is Creative's customer support. They don't have an 800 number so you'll have to call long distance to get in touch with them by phone and the only other way to get customer service is through email, but it seems that they aren't prompt with the email part. It took me nearly a week to hear back from them and their advice on my problem did not help at all. After one month of this emailing back and forth, I finally figured out the problem myself (with the help of forums), rather than through Creative's tech support.
Is this product review negative?