Title: Misrespresented
Review: I bought a Black Batman costume for my sons birthday and received a BLACK GROMET??? Excuse me?? When I called to talk to Woodcraft, instead of saying sorry for the misrepresentaion and inconvenience they said that I SHOULD HAVE KNOWN that they are not a costume store and I should have checked the barcode on their website to see it is not a batman costume??? So if there is a picture of a batman costume and a description of a costume, I should assume it is NOT a costume and go directly to their website to make sure??? I guess they just advertise costumes and send gromets instead??? Instead of getting to the bottom of it they told me I had to deal with Amazon, after talking to someone overseas at Amazon, I was reconnected to Woodcraft only to be told they have informed customer service and I would hear back after the weekend. Don't trust them, they do not stand behind what they sell on Amazon and do not have the customer service to back it up, they are rude and unaccomidating!
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