Title: Good radio if you never need support or customer service
Review: I've had this model for 3 years, and it's been OK. Just OK compared to others belonging to friends. When it suddenly died, I spent many hours on several days trying to get support from Uniden. Basically, there isn't any. Customer Service by e-mail was appaling. Wait times on the phone were unacceptable, and I got nothing but "rote replies." After this experience, I checked the company ratings on the internet and found them to be highly negative. Bottom line: It's a pretty good product as long as it lasts, but if you ever need help, you'll wish you had delt with another manufacturer.
Is this product review negative?