Title: Surface Came Cracked, Twice
Review: Ordered this item from amazon.com. When received, the cooktop surface was already in pieces. I did not think much of it and ordered a replacement. But then the second one also came cracked, on exactly the same spot on the cooktop surface. I decided that I didn't want to take a third chance with this stove and returned it for a refund. I understand this is more of UPS's fault. But if the item is cracked so easily with descent packaging protection, it does say something about its lack of quality.
Is this product review negative?