Title: OK Product -- TERRIBLE Customer Service
Review: Received a necklace for Christmas and tried to exchange it..they would not let me stating their vendors "charge 40% restocking fee." Communication is only done through email so when they are done with you they don't have to reply, I could not get anyone on the phone to speak with. Clearly they are more concerned out charges than keeping a customer happy..will NEVER use this company again and will advise others to make sure you like your selection or else you will be stuck with it.
Is this product review negative?