Title: Not Happy
Review: The backpack is great however the company that it came from (ebags) does not carry this actual item description. I expedited the product as it was needed by a certain timeline and I only received the backpack, no bowls, sleeping bag or leash. Upon contacting ebags, I was informed that the description was outdated and that they do not carry all the items in the description. However, I was welcome to return the product minus the shipping fees. I paid almost half the cost of the item for shipping costs to receive it quickly and they were not going to refund it!! I will never do business with ebags again!
Is this product review negative?