Title: Horrendous customer service!
Review: We purchased our Shark Quick and Quiet last January. In July, the battery died. I went to the Euro-Pro website and ordered a new battery. That was in JULY! It is now OCTOBER, and we have received 3 postcards from Euro-Pro saying:"Due to the large response, the item you've requested is temporarily out of stock. WE have ordered new stock to cover all orders. you may expect delivery in 3-4 weeks."It is obvious they have a problem with either the product design which causes so many dead batteries, or their supplier.Whichever one is the root cause, I have a worthless piece of junk sitting in my utility room which I can't use.Just furious~
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