Title: Battery could be unsafe
Review: I was satisfied with the phone until I noticed that the battery in the headset had swollen to such degree that the pressure broke the encasing plastic where the speaker is (The battery is right behind that speaker). I thought it could explode any moment so I removed it and replace it. Could you imagine if it had exploded in my ear while wearing the headset?The phone was still under warranty and I contacted RCA customer service. They refused to replace the battery or the headset with the pretext that batteries are not covered by the warranty. Of course this was not a simple case of a dead battery it was a battery defect and possible safety issue. Also beware that if the headset or the base break, they cannot be replaced as standalone pieces as they are both paired to each other in order to work. You will have to replace the whole phone.After all this I am completely disatisfied with the phone and especially RCA customer care. Not buying this brand again.
Is this product review negative?