Title: Average Product but SHOCKINGLY poor support!
Review: The keyboard is a bit flimsy and so is the display. Tech support is less than average with their knowledge level but the customer support is simply the most unprofessional I have ever come across! I don't think it is isolated since out of more than 15 people (including supervisors and case managers) I spoke with, about 5 at best, knew how to provide basic customer service!!So, if you have to send anything in for service, unless it is very straight-forward, add several hours of your wasted time while calculating the total cost of the product.
Is this product review negative?