Title: an inadequate, mislabeled product
Review: I spoke to Microsoft tech people before purchasing this item and was advised that it would do all that I wanted it to do for my company. When I received it, the program did NONE of the functions that I was quie specific about. I was very very disappointed. Additionally, the program is complex, "too busy" and the only user guide needs to be downloaded. Totally worthless program...I rate it a -5. I did however voice my dissatisfaction to Amazon and they have stood by their customer for which I am very appreciative of.
Is this product review negative?