Title: Customer Support?
Review: I just gotta give my 2 cents worth when it comes to Archos - I have stopped a bunch of my friends from buying any of their products because of the customer support - or rather - the lack of it.I got the 10gb version of this jukebox some time ago, sadly the thing died within 2 weeks - saying there was a hard-disk error. When i phoned customer support a guy told me that it was faulty batteries and that i had to replace them - funnily enough - when i replaced them i still got the error!I tried emailing again and again - and i would never get an answer from anyone in the company. However, when i emailed them about where i could purchase some batteries they replied instantly!
Is this product review negative?