Title: Management: Meeting and Exceeding Customer Expectations (InfoTrac & Xtra Bind-in Card)
Review: Daughter needed the book for a summer class, so I ordered it with express shipping. It almost didn't get here in time. Paid extra for shipping, but still took longer than expected to receive. Should have saved my money. No communication from seller made it even more frustrating as we waited...not until I emailed the seller and we already had received the book (finally!). Not real happy with the transaction.
Is this product review negative?