Title: VERY POOR Customer Service
Review: The Tv was spectacular for 28 days! Only 28 days. Then on Dec.29 the TV went balnk... no picture, no sound. My gosh, the football bowl games were going on!!! I contacted Sony customer (mal)support and their recommended technician. On Jan. 10 he finally shows up (yes, I missed all the bowl games). He has NO CLUE what is wrong with the TV. The technician comes back on Jan. 25 and exchanges nearly every internal part of the TV!!! Still, no picture, no sound. I asked them for a new TV under warranty. HELL NO!!! Sony is NOT reasonable.... warranty is NOT worth the paper it is written on. I will not have a TV for the Super Bowl. I will NEVER buy another Sony product for as long as I live.
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