Title: Disappointment with purchase
Review: We are very disappointed in Cuisinart and Amazon. Faulty Toaster failed to toast one side of the bread. We returned the toaster to Amazon and were required to pay $21 of the UPS shipping cost. We are told that only $8 of the shipping cost will be refunded to us. We feel that this is very unfair. We will, of course, have to factor this experience into future purchase decisions.
Is this product review negative?