Title: replacement straws?
Review: These bottles are convenient - keeping beverages cool with no spills. But, the soft straw is vulnerable to chewing (what small child doesn't like to chew on things?) and replacements are difficult to obtain. Have not found a retailer that carries them and I have tried numerous times to order replacements directly from Thermos, but have given up on their customer service line after holding for 30+ minutes. Cleaning presents a minor challenge - must fit dishcloth or other cleaning implement through narrow opening as dishwashing is not recommended.
Is this product review negative?