Title: Big Disappointment
Review: Bought this copier (via Amazon) about 2 years ago and almost from the start it printed very light, almost illegible copy. We did all the required cleanings and buffings and installing new cartridges but, in the end, I go to Staples. And getting through to Canon takes an act of the will, just waiting to be heard---and then they tell us to do what we have already done.
Is this product review negative?