Title: poor support
Review: I can not review the unit because some parts that comewith the unit are missing or damaged. normally customer servicewould ship out replacement parts and problem solved. however, inmy case they do not have my model number (XQBM22-C)listed in theirdatabase so they are unable to order the parts. now i can not usethe washer until someone from corporate headquarters contacts me.If this is an example of the support haier gives their customers,i will not deal with them again.UPDATEReceived part (lint filter) shortly after speaking to headquarters rep. Informed that database for my model had been corrupted and was been restored.I have now used the washer about ten times and have no problemswith it. You must, however, be aware that usage is restricted tolite weight clothes. so forget about jeans.
Is this product review negative?