Title: DO NOT PURCHASE
Review: WORST CUSTOMER SERVICE EVER. My wife and I received this toaster oven as a wedding gift. It lasted only 2 months before breaking; the oven would not turn off after toasting, a HUGE fire hazard. We called DeLonghi and at first they refused to fix it! Only after multiple calls and explaining to a supervisor how much of a hazard it was, did they agree to repair the oven. Five months later, we still do not have our toaster oven back. We have left messages with no returned call. How long does it take to repair or replace a toaster over? (I bet it doesn't take Breville or Hamilton Beach 6 months!) DeLonghi customer service is rude, incompetent, and unhelpful. Their products are of POOR QUALITY and are UNSAFE. We would NEVER purchase any DeLonghi product again.
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