Title: OK TV, lousy customer service
Review: I have this for about 3 months. I use it mainly as computer monitor. Picture quality is good, but customer service is quite lousy. There is no firmware update or no plan for firmware update. One of the deficiencies with this unit is inability to save some of the settings. You will have to set the primary and secondary video sources every time you use PIP. I called customer service, and was told if that is what I have to do, that is what I will have to do every time!! If you have no plan of using customer service, this is probably for you.
Is this product review negative?