Title: Make sure you know what you are doing before using this
Review: There are 5 or 6 pieces of software that come with this scanner, each from a different company (there is the scanner drivers, OCR software, etc.). I installed the first piece which worked fine. After the second piece of software, the machine locked up and would only boot to a black screen. I started the machine in safe mode and restored my registry and it still would not work. I had to reinstall my machine and the same thing happened.Know what you are getting yourself into with their technical support. Each piece of software is made by a different company so you cannot call one place. Also, each support number is a toll call and each place has very limited hours. I installed my scanner on a Saturday night and none of the companies had support lines open on Saturday night.If you are going to buy a scanner, get an HP or other higher quality vendor.
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