Title: Filtration seems good but hardware is not.
Review: I am on my third PUR filter. The first two were the vertical, plastic-cased products. They both sprang leaks in the plastic casing. For a third try, I went to the new horizontal model. It worked fine for several months but then the little indicator light, which is supposed to tell me when it's time to replace the filter, stopped working. There doesn't seem to be any way of fixing it. A call to the 1-800 number was considerably less than helpful. "We're saorry you're having this problem. Call us back if it continues." Now I have to mark the calendar when I replace the filter and cross my fingers that I'm timing it right. The actual filtration is good; the water tastes great. But with all these 1-star reviews you'd think they'd try a little harder to improve the hardware. It shouldn't be that difficult. I would not recommend this product.
Is this product review negative?