Title: Bad Customer Service
Review: Beware, while the equipment works alright, the customer service is atrocious. I had packet8 service for several months and decided to go back to a standard landline for quality and bundling issues. I ported my number, and called the cancel my packet8 service. I believed everything was taken care of. Packet8 billed me for 5 subsequent months after the number was ported out, and even after escalating the issue to their supervisors, they refuse to give me credit for the service fees even though there was no number on the account on which to use the service.If you choose to purchase this product, you are warned, you are dealing with an unscrupulous company that is so happy with their terms and conditions that they cannot use reasoning to make a decision.
Is this product review negative?