Title: faucet worked well.. prompt customer service!
Review: i got this faucet 9 months ago in Costco to replace the previous Pur that i owned. the previous one lasted 2 years..Last week i had to do some work, took out my Pur, lost the washer, and was pretty upset. I contacted Kaz, and Nicholas@customer service promptly sent me a new washer without charge!To the other complaints about flimsy Pur units: i keep thinking that with all the money we spend on Filters, why cheap out on the casing units? especially when the unit can get a bit slimy ever 2 yeas even if it doesn't break?
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