Title: Stay away from Microtek!!!!!!!!!!!
Review: My experience with Microtek has been a nightmare. They are rude and of no help whatsoever. When I received the scanner the inside of the glass was dirty so I called Microtek (no toll-free number) and was told to remove the top four screws and the top of the scanner would come off and I could then clean the glass. I did exactly that and the power button fell off and was broken. I then emailed them explaining the problem and they told me that my warranty was void and that I physically abused the machine!! In addition to that I attempted to purchase the parts and was told "we do not sell parts for our machines". What? So if you purchase a Microtek scanner and the warranty runs out, you are screwed. MICROTEK IS THE WORST COMPANY I HAVE EVER DEALT WITH IN MY 40 YEARS IN BUSINESS.
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