Title: Great product, but missing a bolt
Review: I like this product, but I am missing a bolt for one of the arms. I've tried calling the company about 8 times. The first time was on Sunday and they were not open. All the other times the phone is busy. I emailed the company yesterday requesting the bolt, but I have not heard back from them. I'm satisfied with the sturdy bench, but I'm disappointed with the service...or lack there of.
Is this product review negative?