Title: Bad DVD printing
Review: Purchsed this item as a gift for Christmas. The DVd was bad, and would not play. Amazon sent another right away, so customer service was excellent. However, the second one did not play either. This time, Amazon failed to follow up after we notified them of the failure of the second DVD. We still have a DVd that does not work. And after requesting a label to send it back, we have not heard from Amazon since.First time we ever had a bad product, and also the first time amazon has failed to assist us in getting a replacment or refund.
Is this product review negative?