Title: Was upset but now greatly pleased
Review: I was upset at Blue House in their response to an issue. They finally responded and the final outcome was way beyond what I expected and the recipient of the product was overwhelmed. What Blue House or some of the other sellers might incorporate is an automated system that responds to the sender a caned response that notifies them that their e-mail was received and they will respond within 24 or 48 hours so the requester is not waiting and getting angry and sending a second e-mail when they are diligently working on getting an answer to the problem. But after their response I was very well pleased with their answer. Will definitely do buisness with them again.
Is this product review negative?