Title: Not true PnP and horrible technical support
Review: This modem is not true PnP. After installing in a Win 98 environment, found out that the drivers are not in Win 98 and were on a CD-rom with it only (no floppy disk driver disk). So I had to install a CD-rom in the computer, loaded in the drivers, and the computer wouldn't recognize the modem. After going through the poor technical support options in the manual, I called the technical support # and after going through "option # hell", ended up being transferred to a busy signal. Today, tried twice, busy signal twice. Have never talked to a live human being at "Digicom". I'm returning this.
Is this product review negative?