Title: Very unreliable
Review: I bought this in late January. It died about two weeks ago. I called tech support and they said I had to fill out their online form. I did that and after a week, I still hadn't heard back from them.Hoping that I might be able to save the pictures on the hard drive, I opened it up, voiding the warranty. Well, unfortunately, the hard drive was shot, not the controller. The hard drive was a refurbished Maxtor drive. While the failure lies with the hard drive, I did not buy a new external drive with the expectation that I was getting used parts. The hard drive itself was still under warranty and is being replaced by Seagate under the drives warranty.Buyer beware.
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