Title: Awful warranty and poor customer service
Review: This pan is great when new. However, when you spend $125 on a pan, you expect to use it for a long time. Unfortunately, after a year or so, this pan started to develop a sticky film that compromised the non-stick cooking surface. All-Clad refused to exchange the pan for a new one, despite the fact that we followed their instructions with respect to heat and cleaning.Bottom line is that you should stick with all-clad for stainless cookware. For non-stick, go with a cheaper alternative that you don't mind replacing every couple of years because All-Clad will not stand by their product.
Is this product review negative?