Title: No return information with product instructions
Review: I was not satisfied with this product for the following reasons;- There was no frequent problems and solutions for this product in the intructions booklet.- They do not include return instructions. You have to call the customer service line. One word-FRUSTRATION.- They charge too much for shipping and handling.Although I'm still in the process of trying to return it, I hope I don't have to go through a frustrating process to reurn it.
Is this product review negative?