Title: Target/Amazon customer service is SORELY lacking
Review: This review is more about customer service than the item itself. The item depicted is almost what I received on the first shipment. I wanted this exact mug. I liked the idea of a metal mug and my car's interior is graphite in color and my car is red, so I thought great, non-plastic travel mug, looks like it was made for my car except what I got was a graphite mug with a blue button. Okay so I returned it and explained the problem clearly. I wanted the item with the red button as shown on the website. I received the exact same mug blue button. Picky? Perhaps but it's my $20 being plunked down and they don't even read the complaint in order to resolve the problem which compounded it.
Is this product review negative?