Title: Aerogarden kit
Review: Ipurchased the kit on line and it took three weeks plus to receive it. After completely assembling and getting it ready to go, I plugged it in and the one grow bulb burned out. Thinking well I have everything ready to go - so I have to get it started. I called the local Bed, Bath and Beyond store and fortunately they had the replacement bulbs. After returning from the store, I tried to insert the bulbs but they did not fit securely into the sockets. The next day after multiple attempts to reach customer service, I received no assistance from them at all. They were not only not helpful but rude. So I packaged everything up and returned the unit. I had to pay for the returning shipping as well. I am still very interested in the aerogarden. I was looking forward to fresh herbs. When I returned the bulbs to BB and B, the clerk was very understanding and she said they would have stood behind the whole thing. So if I do purchase another unit, it will be local at the BBandB.
Is this product review negative?