Title: Poor product design, great service
Review: I bought this folder to check out for possible use in 2 choirs I work with. The folder is well made but poorly designed. It's fine for carrying music around, but very clumsy as a performance folder. The worst problem is that there's no way to secure music while singing-- no binder rings, clips, or elastic bands. There are 2 large pockets, but the bulky flaps keep music from lying flat while you're reading it from the folder. The folder is large, maybe too large for people with small hands who need one hand to hold the music in the folder.On the plus side, the customer service from Musician's Friend was outstanding. The package was shipped securely and arrived quickly. The company was very responsive to my issues with the design and offered a prompt refund. I would definitely buy other products from this company.
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