Title: Shipping damage remains an issue
Review: I cannot comment on the performance of this machine since I applied for a refund 5 minutes after I opened the box. My machine had multiple and major dents on all three sides of the machine, the back for some reason had no dents. On one side at the bottom there was an 8" dent over 1-1.5" deep. It looked like someone had kicked it...hard. The cosmetics did not overly concern me but I could have no confidence in a unit that was as badly mistreated as this one. The packaging was minimal and insuffucient to prevent damage. Delivery was by UPS. On the positive side, UPS picked up the machine the very next day for return and refund. I will now try to find the machine locally since the majority of reviews - excepting damage reports - seem pretty good.
Is this product review negative?