Title: One star is overrating this thing
Review: Customer support [is bad]; the drivers and software that I bought in March 2003 had a 1996-1998 copyright date; and worst of all, scans get progressively darker. A scanner that can't handle exposure settings! it's OK until it runs thru it's 'calibration' routine, then it's the beginning of the end. I went thru two different units, they both were terrible.
Is this product review negative?