Title: Don't let anything happen to it
Review: Works well, but you better hope nothing happens to it. However, chances are, as it is a dog collar used outside, something will happen to it. The company customer service reps are trained to say "I can't help you," and they will not let you replace either the collar or remote, even if you offer to pay for it. So, if something happens to the remote, you have to buy the whole system again. That's a very expensive remote! Overall, in this day and age, to have a company so opposed to customer service is unbelievable. I will not buy any of their products ever again.
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