Title: Ridiculous customer service!
Review: I ordered this product on November 29th for my son's construction themed birthday cake on December 8. I realized that it was going to be delivered after the party and to the wrong address. I called Amazon customer service and they emailed this company to organize a refund. I received an email back from BAyside Candy accusing me of trying to rip them off. Accusing me of receiving and using the product but expecting a refund anyway. I haven't received the product, to give a review of the product itself, but as for the customer service alone, I would, under no circumstance, recommend using this company. The person who emailed me has absolutely no idea how to treat a paying customer that had no intention in stealing from them. Their attitude was appalling and disrespectful. I would rather order this product at triple the cost than ever have to deal with a company that doesn't know how to treat the people who pay their bills and keep them in business.
Is this product review negative?