Title: Use Caution when dealing with Sonicblue
Review: I have purchased both the SP 90, and the SP 250. While both these units work well, I had the inclination to contact Sonicblue regarding a free car kit adapter offer that is prominently displayed on the package. After numerous emails, phone calls that resulted in the same message, "we are experiencing a high volume of calls, please try again later" or a constant busy signal, I wrote to the CEO of Sonicblue. To date, I have received no response, nor do I expect one.I had read reviews that described the extremely poor customer service and thought the person just had a bad experience and ordered the product anyway. This was not the best decision I have made. The products works fine ....for now. If I have the need for service, I realize this is not an option from Sonicblue.Use caution when dealing with Sonicblue.
Is this product review negative?