Title: Defective unit
Review: I was disappointed to receive a defective Toshiba SD-V391 unit. The DVD drive door would not open, either with the remote or manually. I therefore have no idea of the DVD picture quality. The VCR playback was average. Toshiba Customer Support was slow to respond, and talked down to me ("Was the unit plugged in?"), but eventually confirmed that the unit was indeed defective and authorized a return.
Is this product review negative?