Title: Serger for beginners--not!
Review: I specifically chose this serger because it was advertised for beginners. I didn't want a machine with all the bells and whistles, I had some industrial-type sewing to do, and chose this serger because it was basic and fast. Okay, so it's fast. However, I highly recommend that if you are a beginner, you DON'T buy this machine. I was having so many problems that I attempted to contact customer service/technical support. Haha! Three or four days later I got a response that began, "Dear Ms Kerr." I'm not Ms. Kerr. If she's reading this, the answer to her problems is that they're all her fault. The response I got did not address the questions I asked, and merely repeated what was in the rather inadequate manual. Oh, and I discovered the solution to one of the problems was to IGNORE one of the instructions in the "instructional" video (which was also very poorly produced). In short, unless you have serger experience and like threading and rethreading don't buy this serger.
Is this product review negative?