Title: Inconsistant software
Review: Received brand new Ipod Shuffle for a birthday.I have a new Sony computer with Windows XP.I spent 6 hours trying to communicate with the Ipod. Apple support not helpful. You must download software from website. I did all that, with negative results. I went into Apple discusiion forum and found this problem to be vey common. I would think Apple would get in gear and fix this.
Is this product review negative?