Title: Disappointing
Review: I purchased this for my 3 year old last Christmas. The good news is he LOVED it and it seemed to be really educational. The bad news--we tried to download updates from Oregon Scientifc's website and it completely messed up the unit. Oregon Scientific's tech support was HORRIBLE (eg phone tree for 5 minutes that leads to a dead end, or cuts you off after waiting on hold for 20 minutes, or if you finally get through to a human being, they are clueless information that sounds like they are making it up as they go along). Very disappointing, especially since I was happy to purchase a product made in the USA, and my kids were fascinated with it (for the week it lasted). We ended up taking the globe back for a refund. This Christmas we are going to try the Leapfrog Globe instead (which is probably made in China). BTW there used to be a lot of customer reviews from parents on this globe and they seem to have disappeared.
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