Title: Broken after 18 months- KA refused to fix
Review: I find that such a well-known brand would have a longer warranty than 12 months. My blender broke (it was the "coupler") after about 18 months of use. I emailed KA about it and all they did was give me two repair shops where I could pay to have it fixed. Both repair shops are more than one hour away. They also offered me [...] off a "refurbished" blender. Gee...what service. You'd think they'd at least work with me since the blender wasn't even 2 years old. For [...] I went out and bought a Cuisinart and that comes with a 3 year warranty. KA blender was not worth my [...]. It never blended fruit all the way, either; it always left chunks of bananas.
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