Title: Great Sounding but Unreliable Player; Poor Support
Review: At first I was very happy with this player, but it started malfunctioning after the first time I used during a workout. It took a long time to get a response from customer service (it seems to be handled entirely out of Korea), when the unit was finally repaired, it malfunctioned in the same way a few weeks later. Then the cycle continued (poor response, etc.).Be aware that the company rewards customers for posting positive reviews on sites such as amazon (they clearly state this policy on their website).
Is this product review negative?