Title: Disheartening
Review: I had a Gateway computer for a while and never had very few problems and my interactions with their customer service were quick and effective. Imagine my disappointment with this product. While I would buy another computer from Gateway I would not by any sort of peripheral device. This product was not user friendly and the instructions that came with it did not help at all. In addition you have to go through Windows Media which has bugs of its own. The software on the product itself also left much to be desired. Maybe they have improved their operating system since this product but it was terrible. Don't even try to create a favorites list. Most of the time it won't save the list the rest of the time it will skip to some other song that isn't on the list. Whatever you do, stay away from this MP3 Player.
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