Title: Sad direction
Review: I am not impressed with NIS 2004 and have abandoned it for Zone Alarm despite prior satisfaction with NIS. I can't complain since NIS is usually cheap after rebates. However several issues with 2004 have soured me including the fact that after I installed it on an XP system, it blocked ALL access to the Internet. Then after uninstalling and trying again, I had to call Symantec and wait 30 minutes for it to allow me to enter the product registration code (Symantec is now not allowing multiple installs for your home computers) and still didn't work. Finally, the free support is lackluster. I decided to spend my money on a new product rather than paid support for this product. Goodbye NIS, maybe I will try you again someday
Is this product review negative?