Title: Apparently the Virus has eaten their support team
Review: This is one time that the big brand name purchase is a major mistake! After purchasing this product on line and downloading it, I thought I would have protection with the updates, only to find out that when I changed my ISP, Norton Antivirus live updates no longer worked. After 11 e-mails most of which suggested the same failed proceedures, I have given up and will Purchase McAfee. I have McAfee on 4 units at work and they work fine. One of the benifits of spending money on software is the support that goes with it, obviousy Norton misses this point. This is one product that should be avoided.
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