Title: Rebuttal of Norton support agent
Review: After reading the review of the Norton support agent, I felt that I needed to expand my review. I work in an operations lab for a Fortune 500 Co. We spend millions of $ for NAV. In addition, I have installed Symantec products on every server in my lab over the last 3 years. Hence, I felt comfortable purchasing a Symantec product. NIS 2004 is a flawed software. Some isp's help consumers by blocking communication on various unused or unusual ports. NIS uses an unusual port for activation. My personal computer runs an ad/spyware scanner & a registry cleaner on a weekly basis. Until recently, I've used older versions of NAV to keep my machine free of viruses. I run Ethereal network protocol analyzer every month, because checking the activity of various network protocols floats my boat. With all my experience, I was unable to activate my product. What chance does a normal user have of using this product? Cost is immaterial. Buy something from Amazon that works.
Is this product review negative?