Title: Dissatisfied
Review: I purchased this product from the Symantic Store over the Internet. When it would not download properly, I found there was no way to contact the company except through unhelpful e-mails. They do not have an "800" number, they do not provide a mailing address. They never acknowledged my cancellation and failed to remove the charge from my credit card even though I ordered the upgraded 2004 CD version when the 2003 download would not work. I will never purchase anything from this company again. Quite frankly, I would give them a minus 5 if that were possible on your rating system. Next time, I'm buying McAfee.
Is this product review negative?