Title: so far...not good
Review: I was very excited to use my new macbook (as im a first time user), but when i finally received the package and tried to use it, it didnt open. I thought maybe im just not ding it right. I called apple support and she was not very helpful. All she said that I should just bring it to a service center. Which I did. Only to find out the mother board needs to be replaced. Imagine how disappointed i was. Unbelievable that they delivered to me a non-working laptop. I wanted to have the whole thing replaced but when i spoke to customer service, he said that as per policy, they would only replace a unit within 15 days from purchase date. I told him its within the allowable time frame then he gave me another reason / policy why they cant replace it. So im stuck with a mother board replacement. I have to wait for 7 days to have it fixed.
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