Title: Warning: subscription renewal flawed
Review: My 2002 version of this program recently told me my subscription for virus definition updates needed to be renewed. So after paying online for the renewal (which has worked twice before), I was given a key number that doesn't work. I tried to find tech support for this issue online but it turns out Symantec doesn't support the 2002 version (er, except for charging me for an unusable subscription renewal). And trying to get through to their billing section produces "all circuits are busy" message. So I guess I'll have to try disputing my credit card charge to see if I can get my renewal fee back from Symantec.
Is this product review negative?