Title: Product Gets 4 Stars, Symantec Gets ZERO
Review: Bought a "boxed" copy of NIS 2004 and installed it on an XP Pro machine without a hitch. Product has not given me any problems in the 4 months that it has been installed.Now, Symantec is another story. If you think you're getting a rebate -- forget it. I have submitted two separate "proof of previous purchase" articles, including the CD-R from my old version. After 3 months my status on their system is "No Reward Will Be Issued, Missing Proof of Previous Purchase". There is, of course, no way to contact them to clear this up. Sadly, they are living down to their notorious customer service reputation.
Is this product review negative?