Title: DVD failed after 8 months
Review: After about 8 months this unit simply refused to play any DVDs although it will still play audio CDs and VCR tapes. The customer support at Samsung, once I found the right phone number, was very polite and helpful and with the 1 year warranty we're able to send the unit in for repair... although labor and shipping is not covered under the warranty and will end up costing us over 1/3 the product price to get it repaired. Aside from the premature failure the unit did perform acceptably and remote control was easy to program and use with our television from a different manufacturer. However, considering the failure and the cost of repair I don't see us purchasing anything from Samsung in the near future.
Is this product review negative?