Title: Asked for a refund...
Review: Images, tables and graphs are not always converted into Office 2007 (only get black images and partially reproduced tables). They are working on it. Terrible support, virtually impossible to contact; expensive service (over 9 bucks for an e-mail answer, knowledge base very limited. Spent three hours trying to talk to somebody knowledgeable about this problem and could only obtain customer service people who would read the text from the web site.Zero stars
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