Title: Great product; Horrendous support!
Review: Advantages:1) Easy to configure2) Fast and reliable3) Print Server4) Runs linux; Allows hacks and new features5) Yahoo user group where people share information.6) Tried netdisk by Ximeta; shouldn't have wasted my time and just bought this.Disadvantages:1) Shipping firmware 1.43 didn't work for me.2) Support took a week and a half to let me know (that is the advantage of the Yahoo user group got the info in 10 minutes)3) A little more expensive than similar NAS options.4) Included connection software looks like it was written for Windows 3.1Bottom line is once it is working it is pretty impressive and flawless. There is alot that can be done with it and alot of support beyond Buffalo making more information available!
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