Title: Poor quality and support
Review: Setup is ok, but not for a novice. Not exactly easy. However, the quality is poor. The fan burned out in about 1 year and the company does not offer an out of warrently repair program (even though I was willing to pay). After many calls to support where i repeatedly recieved incorrect information, they basically said too bad, I have to fix it myself. In addition, the fan is a "special" fan that has to be ordered from a 3rd party, but Buffalo does not know the part number for the fan - so good luck getting it from a distributor. IF you are putting data on the drive that you dont want to risk losing then I suggest avoiding the product and company.
Is this product review negative?