Title: Miserable product quality and service
Review: The following problems: 1. Manual says it's adjusted at factory to hold the router. Not so, the motor fell out ruining a new bit. 2. Tension not set per manual. Height wanders. 3. Dial on plate no longer attached to shaft; useless. 4. Customer service non-existent. Two e-mails and two phone calls and just silence from them. Find another lift.
Is this product review negative?