Title: Doesn't load; Charges $30 for technical assistance
Review: I just bought Norton Antivirus 2004 for a new computer with Windows XP. The product will not load. When the licensing window comes up, it cannot be read in its entirety. There is no "accept" or "decline" checkbox. Your choices are "cancel" and "back." Symantec now charges $30 for technical assistance per incident -- nearly the cost of the software -- so I opted to exchange it for McAfee, which loaded easily.
Is this product review negative?