Title: Very Poor Documentation and Install Problems Galore
Review: I have used and loved Norton Anti-Virus for years. I started using Internet Security in 2002 and 2003 and was very pleased with the product. Well the upgrade to 2004 did not go well. I ended up removing the old and new and reinstalled from scratch. I still had configuration problems and after five hours of tracking down possibilites I gave up for a few days! The User's Guide was not much help and it didn't match the on-line help. There are mismatches between the screen titles, options, labels and anything else you want to compare! It wasn't until 2 days later that I decided to try and fix things, such as intermittent access to the internet and lock ups durring live update. Once I went to symantic support and downloaded all of their patches...took about an hour to download reboot download reboot download...things finally started working! If you don't have high speed internet this is not for you! I cannot recommend this product in it's present state!
Is this product review negative?