Title: Not worth the money
Product review: I am considering opening my own spa and I bought this book based on the publisher's review that it has everything to "build and operate a profitable business". I have an MBA and 10 years of management consulting experience, so for me this book was a collection of the common sense business basics and generalities instead of the spa operations insights. It is definitely not worth its price ($69). For those who are in my shoes, I would suggest to buy one of the business publications available from the ISPA or learn industry trends from www.hfdspa.com and many SPA publications.
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