Title: Lousy Customer Service
Product review: Purchased this tv and was not as impressed with picture at home as I was in store. Salesperson told me I needed Cable card for optimum picture. After cable card was installed could only get 1 channel. Toshibasaid it was software problem and they would send me a software update 2 day fedex. 3days later no update. I have called 3 subsequent times and was told it would be overnighted each time, by supervisors no less. Have yet to receive software update so TV is not usable for cable, DVD only. It's been over a week and no resolution. I expected for 2500.00 plus I would get better customer service. Hope nothing else goes wrong with it!
Would you say this review depicts the product in a flattering or unflattering light?
