Title: Awful order fulfillment
Product review: Actually this is not a review of the product itself but of Amazon's handling of the order. I placed the order on April 6 and Amazon arbitrarily substituted a different, inferior model of which they shipped a USED unit. Incidentally, I also ordered a power washer and again Amazon shipped a USED unit in a delapidated package.True, Customer Service approved the return of both units but shlepping two 35 lb packages to the UPS store is not my idea of online shopping.Amazon has lost a good customer.
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