Title: Trailhead ?-leave it in the store!
Product review: I mistakenly bought one of these from a "Sports Authority" store.One of the worst decisions I made last year.First the left crank arm just came lose so I retightened it -then when it kept coming loose I took it back to the store and they blame it on the manufacturer-phone call leave message-then Columbia/Ironhorse calls me and leave a phone message that they would be happy to help me.The question is when?When will either one of these big shot companies help?After repeated e-mails and phone calls to both Columbia/Ironhorse and Sports Authority I still have a junk bike with a useless paper "warranty" and less money in my pocket.They don't even return phone calls or e-mails.Trailhead ? Leave it in the store.And if you are shopping in a "Sports Authority" leave the store.I see why these two companies are teamed up.They both have NO SERVICE and totally USELESS WARRANTIES !And You Can Quote Me.R.B.--Kansas.
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