Title: Does Not Read DVD Labels & Sony Could Care Less
Product review: Great idea, poor follow through, no support. After loading over 350 DVD's, only 20 or so lables/titles were actually read by the player. Calling Sony resulted in "the player can't load the title to some DVD's." A more accurate response would be "the player can load the title of a few DVD's." Sony was very non-responsive and definitely had a care less attitude. Had we known this before purchasing the machine, we would not have wasted the money. The manual is poorly written, unclear and in small print - perhaps more to confuse the consumer, than to help.In any event, if you don't mind loading all the titles to the 400 DVD's you will load, then this is an OK machine. Me, I have much better things to do and it is much easier to look up and load a disc than to try and guess what disc is in what slot.
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