Title: Horrible Tech Support
Product review: I installed this program on WinXp service Pack 2. The program installed incorrectly and was absolutely unusable. I went to the support page and searched the knowledge base. I found that most of the articles were just straight from the documentation, which of course doesn't exactly help when you have errors. I then sent a message to the tech support for help. Its now been 5+ days and nothing. I assume they will never respond. You have to pay to call. So after editing my registry and uninstalling/installing serveral times I think it is now in a usable state. But now I don't really trust the software to back up my data.
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