Title: buyer beware - poor response from keurig
Product review: $150 & two coffee makers later, we realize Keurig is not a good choice. While it makes great coffee, the appliance itself is unreliable and Keurig customer service is non-responsive to our queries. We could have(and should have)purchased it at Costco because our neighbors units fail at the same rate but they just bring it back and get a new one at no charge. So if you MUST have a Keurig, buy it at Costco, keep the box and plan to return it every six months or so.
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