Title: THIS BOOK SAYS IT ALL -- AND CLEARLY!
Product review: As a former law office manager in a one person office, I can attest to the fact that what Mr. Gerstl says really goes on in a law office; and that lawyers, who are always pressed for time, cut corners where they can, and have to delay things so they can get SOMETHING done.His horror story is unfortunately very real. More important, his idea of mediation really does work. The book is easy to read, clear, and convincing.
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