Title: Good quality sound...very bad software..poor Sony support
Product review: Three times the software has locked up the computer and then when I rebooted found that it had trashed my drive. I had to rebuild it from scratch each time. Very poor. I have since upgraded my computers to Windows 2000 which Sony seems to think noone is using. They don't support Win2000 or WinME both of which are far more stable than Win95/98. So, I have shelved my unit and purchased an IGO MP3 Player which is far easier to use, works with modern OS's and is supported. Sony has failed it's customers because of it's lack of timely upgrades, poor/non available support and lack of support for other operating systems. If you're smart, stay away from this until Sony changes their bad behaviour.
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