Title: Useless "Customer Service"; Many Wasted Hours
Product review: Man, do I wish I had read reviews before switching from SystemWorks 2002 to 2005. It was recommended to me by a family member to purchase the software rather than just subscribing for updates... BIG mistake.Before I had a perfectly working GoBack. Now it won't even install (since I had to uninstall the old version to install the new one). Guess I'm relying on system restore now.The Antivirus installed... after quite a bit of time. But at least that is working, which is the only reason I'm giving 2 stars instead of 1. But I definitely DO NOT recommend the product. Subscribe for the updates if you have an older version or get something else entirely. Trust me. It's not worth the headache. And their web customer service doesn't provide any useful insight. I refuse to pay another $30 to talk to the phone support.
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