Title: Toaster is poorly designed with cheap features.
Product review: First of all, thanks to Amazon's return process - This could be shipped back with little hassle. The Toaster has a door that falls open until the handle hits the counter. Just seems like the first of what could be many design flaws. To toast - a dial is turned which then clicks its way back to the start position. It makes a cheap ticking noise as the dial is "un-winding" back to the off position. If you stop the toast part way through - the unwinding keeps going, or you can force the cheap plastic knob to the off position.I was not ready to keep assessing for design flaws - I returned DeLonghi to order the cuisinart classic broiler/toaster oven as it is a simpler and better built unit.
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