Title: Great product not so great customer service
Product review: It comes down to how they handle returns...It is poor navigation and not user friendly. Which is not a surprise seeing how they would probably not want to make it easy for you to get your money back as opposed to them taking your money.The sad thing is I would like to do an exchange but they don't do that. I would have to do a return and then purchase another product.I already wrote my dissatisfaction at their customer service but they sent me another survey 2 weeks later. So I suppose they are not reading these surveys either.
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