Title: Omega repair service is not helpful
Product review: After four months I had the Omega Juicer, the central piece on the top of the motor base housing broke down. I couldn't open the nut anymore. I sent the machine for repair to the Omega. It took three weeks to get it back. When it arrived back, the handles on the side were damaged, most probably because of not enough packing material around it. The company offered me to replace the handles a different color though).I got the handles and after two days I used the machine the same exact problem happened.When I called back the Omega repair service, they said that I could send it back for repair again each time my shipping cost was $20), they said it was my fault because I didn't tighten the nut strongly enough. At that point I was wondering why they didn't tell me before. In the instruction booklet they write not to over tighten the nut.I took the machine and trash it.
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