Title: Customer service? (are they still in business?) TERRIBLE
Product review: We purchased Model MM-1 last summer (07). Loved it until it broke this spring(08) under normal use. It came with a two year warranty. We contacted the company through phone (full mailbox) and email. Received an automated email response a month ago that "issue will be resolved". Have heard nothing since. Voicemail is still full and email contact no longer working...absolutely no satisfaction and no way to get in touch! I would stay away from this company even though I love their "green" aspect.
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