Title: Disappointed
Product review: I was looking so forward to getting this coffeemaker, after reading all the wonderful reviews. On the first morning of use, I poured a cup of coffee and it literally poured out from under the black plastic liner at the top-no small leak, coffee was everywhere. I called HB and they said sometimes bubbles form in the glass and that will cause leakage. So, they offered to send me a new carafe-but they were all backordered until??? Two weeks went by, I called again, still backordered until??? Apparently, all parts are made in China (according to the customer service rep), so who knows when they will be in? Until then, I'm left pouring my cups of coffee over the sink. Not fun...and this was my first 'pricier' coffeemaker purchase. Quite disappointed.
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