Title: Shipment Never Arrived
Product review: These balls were recommended to my class by our yoga instructor. This brand and no other. So I ordered enough for the class. There was some issue with the shipping, which after talking to the company, they had reason to believe all or many of their shipments were incorrect that day. I called days after shipment should have arrived. The customer service representative was great, but couldn't do much. The lost product was now out of stock and then backordered. After waiting another week and a half (and getting flack from my class), I called back and the items were now backordered because their stock didn't arrive on time. I asked for and easily received a refund, but that didn't help my case.Moral of the story - apparently it is a great product, but the company has some logistics to iron out. Pay attention to the quantities and "arrive by" dates.
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