Title: What were they thinking?
Product review: When I saw the "surround feature" of this toaster, I thought "great, no more unevenly toasted slices of bread". The surround feature on this toaster closes the top of the toaster to keep the heat inside and in theory, gives evenly toasted breads. Unfortunately, science tells us that HEAT RISES and because this toaster does not let the heat escape, we have uneven toasted bread; burned at the top, and brown at the bottom. This is a horrible toaster, but it looks nice.
Would you say this review depicts the product in a flattering or unflattering light?
