Title: Good product, GREAT support
Product review: I bought this product mostly because of previous experiences with HP. Right after setting up the printer, I was happy with it's performance.The problems started when I wanted to use my office's letterhead, all the time the paper would get jammed on the printer; I trashed like 50 pages (and 3 hours) trying to get the printer to work properly, checked online for references and got a bit scared with some comments regarding paper jams and feeder problems.With all this, I contacted HP's online support and the technician guided me with precision and patience trying to solve the problem. I was honestly surprised with the technician help and attitude. At the end, it was clear that the culprit was my letterhead paper which will have to be replaced.I'm happy with the product now, and sure that HP is there to back up it's product with even better service.
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