Title: Excellent Item for <$35
Product review: I agree with the first two postings ... I too called Ronco customer service about the heat reflector, only to be enlightened that it's not needed with this updated model. They should change the paperwork that comes with the unit then. Anyways ... my first cooking experience was with a 6.5lb ham shank that took just over 2hrs to cook. Came out great. Look forward to cooking everything else in it.
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