Title: Beware of fragile hard drive and short warranty
Product review: On April 16, 2003 I wrote a 5 star review of the Zen, raving about the interface and sound.However, my unit just stopped working. I called Tech support who diagnosed it as a hard drive failure and said that since it was beyond the 3 month warranty period, I would have to return it and could expect to pay $100 for a replacement hard drive. That I'm giving it 2 stars now is a testimony to how much I liked it before its premature death.I've read the reviews of the new IPOD and it seems like they have improved the interface to allow making playlists on the fly now and, at least according to one Amazon reviewer, the hard drive is extremely durable (unlike myself, he mentioned that he'd dropped his unit numerous times and it keeps on playing.)
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