Title: Poor printer, poor service
Product review: I do a lot of work on pre-printed forms (single sheet, normal weight paper). This printer constantly pulled in the paper incorrectly and thereby printed crookedly on the paper. My inkjet worked fine on the forms, but I need the greater permanence of the laser print. I worked with Lexmark customer service and they were kind enough to replace my first 120n, but the replacement was actually worse. I spent nearly three hours with an online service person concerning the second printer only to finally realize they couldn't or wouldn't do anything for me. So I will buy another printer and chalk this up to a lesson learned. The quality of the print and speed of the printer were great, but I have to have an image that is straight on the page.
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