Title: I'm unable to even play the game
Product review: I'm sure it's a fine game, but I can't even play it. I get as far as the opening intro, and then it crashes. I've sent an email to Black Isle's support address [and recieved a form letter, natch]. I've looked at their customer support site, followed their suggestions, and now am unable even to get as far as the promo video for Icewind Dale. I honestly give up. I shouldn't have to go through this much trouble just to play a game. Do I know anything about my drivers or blah blah blah? No, but I don't think I should. This is not *my* responsibility, this is the responsibility of those developing the game, to make sure it works for whatever's out there [within reason].. not just one or two brands of video/sound cards or whatever [and I've played several other Black Isle games just fine; it's not like I have a crappy computer]. And now that I've worked so long at trying to get this bloody thing to work, I'm not even sure I can return it...
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