Title: Poor customer service
Product review: First, I loved the product itself. It was very easy to install and looks great. But BEWARE!!!! I have a small closet and had extra shelves so I wanted to purchase additional 47.5" uprights to complete the look. RUBBERMAID DOES NOT SELL 47.5" UPRIGHTS SEPERATELY. I had several emails back and forth with a Customer Service person who told me that they only sell them in the kits. Since they sell the 25" uprights separately, I found this to be completely ridiculous. So, if you want to expand your Configurations closet, you will need to purchase multiple kits or a TON of the 25" uprights to achieve the same end. While I liked the kit I still feel that RUBBERMAID SUCKS!!!
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