Title: Returning it
Product review: I received this for Christmas and am returning it after 5 attempts. Three times we tried brown rice, and it never turned out -- it was never done enough, even when I put extra water in. The two times I've made white rice, it had a hard crust on the bottom. If I wanted bad rice, I would stick with my stovetop method. I'm going to go buy a higher end machine.
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