Title: Review of IT Systems Management
Product review: I have been in the IT industry for over 20 years and find the book IT Systems Management a comprehensive writing of the various areas within IT and the Operational areas. It references each area with practical theory and examples. I would recommend it to anyone in the business and especially anyone starting out or finding themselves in a new IT Operations area. It is a great spring board for seeing the various methods, allowing you to try what works for you and follow it through to implementation. It is also a great overview of the types of things you will want to be aware of and exposed to.
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