Title: Disappointed
Product review: I was looking forward to this appliance and it arrived Christmas eve. Sad to say that the egg poacher did not work in spite of following all directions. My husband even tried it, to no avail. The toaster worked well, but the egg part did not.This item ships from Polsteins Home&Beyond; and here is what has transpired in trying to have a shipping label sent to me:1. Called Jan 3 and spoke to CS (which is a feat in itself) since when you call, there are usually people ahead of you and it is difficult to talk with a rep. After two times of hearing the voice mail message, the system hangs up on you. - Nice customer service!2. The rep told me that I would receive a label via e-mail within 24-48 hours - never happened.3. I called again today, Jan 7 and left another message to have them call me.Unimpressed with this company and their customer service.
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