Title: Good Tech support experience
Product review: I recently purchased Nero 5.5 and could not get it to recognize my Sony CD writer. I contacted tech support by email, and received a response within hours! They suggested downloading the newest update from their website, and had other troubleshooting suggestions as well. I downloaded the newest update, and have had no trouble burning cds using several different formats. I found all the info needed contained in their help files. I think this product is superior to Adaptec's CD Creator. A good buy.
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