Title: DVD Copy Plus
Product review: This software consists of three separate programs, not integrated as one DVD Copy Plus. They are: Smartripper, Dvdx, and PowerCDR Express. Power Express, after installation and restart, causes Window ME operating system crashes. There are some poor and inadequate descriptive manual of no good. The technical support people, of the maker of this software, simply do not know how to fix it or knowing why. After half hour waiting on the phone, two technicians tried half-heartly and failed to do any good. Then after an hour of long distance phone call, they send a new file of PowerCDR Express thru email, resulting more immediate system crashes. The only way to recover my computer system is going back to Safe Mode and delete the program. The Safe Mode uninstalling feature of Windows ME always saves my day. I made further inquiry of help by emails to the software maker. The compay of the maker simply ignores me, without any response....
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