Title: One of the best books Ive ever read
Product review: This has got to be one of the best books i have ever read. It breaks people down according to their "tones" and tells you how to spot their "tone" and what to expect from them, and also how to deal with them. I have gotten my friends to read this book The tones are numbered (covert hostility is a 1.1) On several occasions I have been with a friend talking to someone and whispered 1.1, letting my friend know in code where they are coming from. Another example is antagonistic..which strangely enough is a "high" tone, and these people enjoy it when you are antagonistic back to them..they feel "understood"it also gives tips on how to help a person go to a higher tone when they are having trouble
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