Title: Great DvD but dealing with the company?
Product review: I have really enjoyed most of the Lilipubs dvd's and video's, But if you have a problem, or comment about any of them or need to exchange a product, thier comments back can be somewhat harsh. It is too bad they don't have a better coustomer service representitive( Ralf)
Would you say this review depicts the product in a flattering or unflattering light?
