Title: Quality Control Problem
Product review: I ordered this product twice, and returned it twice. The first time the chain was so tangled in the beads just above the dragon that it couldn't be untangled without removing a head pin. This tangling had to have happened during the manufacturing process, it couldn't have tangled that way on its own. The second one came out without an end ring with which to connect the chain to the spring ring clasp.The dragon itself was beautiful, and Amazon was very good and very prompt about handling the returns. However, I decided that the third time was not going to be the charm and declined to have it replaced yet again.
Would you say this review depicts the product in a flattering or unflattering light?
