Title: Ryobi - Junk
Product review: I purchased this machine from Amazon, used it for an hour, doing a great job. Then I stopped only long enough to refuel, tried to restart, could not get the rope to pull out of the machine.My first thought was excessive fuel was creating a lock, so I removed the spark plug, no help. Called Ryobi Customer service suggested I take the machine to a Warranty center to repair or return to Amazon, but would not allow to be returned to manufacture. I took it to a authorized repair center, unit was there over one week. Today I went to the repair center thinking my machine has been repaired. It was not, but the technician told me the gears are defective. Technician has left several messages with Ryobi to get authorization to repair, but get no return calls from Ryobi. Also Amazon states that gas powered products are not returnable. Buyers beware of Royobi and Amazons policy.
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