Title: Lens Cap Problem
Product review: Camera worked great for one year. Then I got the message that my lens cap was on when it was not and could no linger view anything on the LCD screen. Buy something else.I spoke with customer service and I can have the part for free but must pay $150.00 for labor (more than half what I paid for the camcorder). I explained this seems like a defect with the product based on the amount of complaints for this same lens cap problem. The sales rep explained that the lens cap problem is with other JVC Camcorders not this one. I suggested JVC take a look at how many complaints were for this specific model. He didn't agree and assured me this is not a defect.I'm going to buy a 56" big sceen tv this month. I was trying to decide between a Samsung model and a JVC model. This experience has helped to make my decision easier.
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