Title: RONCO Burnt trays
Product review: DO NOT BUY!!! I reported Ronco to BBB. They made 2 contacts with them asking for us to collaborate on a solution. Never heard one word from Ronco. BBB did not hear from them either. How can this company get away with this? Where is our consumer protection? Below is my original complaint:Seeing all of the complaints about the burnt trays and noting several of you saying that Ronco has not satisfactorily responded, I am requesting that each of you file a complaint with the Better Business Bureau, as I have. I had an old Ronco that I used for more than a decade and loved it. It wore out, so I got a new one (model FD1005WHGEN) for Christmas. This one is a cheap substitute. As with other reviews, all of my trays burned and melted on first use. I NEVER had this problem with the old one. While cleaning it, I realized that this is an inferior material than what they used before.I agree, DO NOT BUY!!!
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