Title: Worst Customer Service Confirming/Shipping product:(
Product review: I ordered these mats based on TV exposure. My order was placed by phone, as the website did not allow me to input my auto, and said not available? The phone response was courteous, and the lady rep said "We are in Illinois near you. Your order will probably be shipped tomorrow." After 7 days I tried to contact the company by phone...but this time I had to e-mail customer service. I asked about my order being processed and mailed? The e-mail response was your mats will be manufactured, this takes 3-5 days, then 3-5 days later they will be shipped." I was disappointed at the lack of consistent service, so I cancelled my order, and requested an immediate refund. I have since read many complaints about the lack of quality in these mats...Glad I did not experience this...Respectfully
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