Title: Lacrosse Technologies Equals Hideous Service
Product review: We have a Model 2315 weather station from Lacrosse Technologies that worked for us for a couple of days, and then stopped working. We tried calling their help line, beginning 1/20/06, and it's true they tried to call us back 1/24/06, but I was unable to take the call at that moment. I called back a couple of times that same day and have yet to hear back from them. Pretty pitiful service! I tell anyone who's interested not to buy anything from Lacrosse Technologies.One reason I'm so irate is that their help line seems to be designed to infuriate their customers. In the early stages of a call, the caller is given the option of leaving a message or waiting for the next available service person. Then, after investing maybe ten minutes of one's valuable time waiting, it cuts you off and forces you to leave a message (which might be answered a couple of days later, but likely not).
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