Title: Great concept...poor delivery!
Product review: The Tivo plarform/configuration is a great concept however, many technical issues have arisen which have rendered my machine useless...the basic problem rests with the compatability of the Tivo unit with my cable box (AT&T Broadband Service w/a Motorola Digital cable box)...the two do not communicate properly thus the Tivo unit cannot change channels to accomodate my selections for recording. I have spent literally 5+ hours on the phone with Tivo/AT&T...although attentive, both sides are admitting the issues are widespread...at the end of the day I have a Tivo unit which will only work like a dummy VCR...I have to have the channel manually set on the station I want to record and hope for the best...hopefully this will get resolved...and relucantly so I am looking into the much anticipated product from Microsoft...hopefully Bill was a bit more "in tune" (no pun intended) with making things "synch" (oh, boy...maybe he's buying AT&T).
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