Title: This thing sucks
Product review: Buyer be ware! I receieved a Warmrails Chelsea towel warmer as a gift and it does not work. The rails get hot, but the towel stays cold with the exception of a two inch space where the towel touches the top rail. I followed the instructions to layer towels - no improvement. I called the manufacturer and they essentially said tough s---. Save your money and look at another brand.
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