Title: Poor packaging
Product review: This is a fragile item, and is poorly packed for ordinary shipping. The result is the item arrived with the top broken into many pieces. To Amazon's credit, they made returning the item and requesting a replacement very easy, although the whole process is time consuming and inconvenient. Other Rometopf bakers I use work well for their purpose and are very easy to use. I do highly recommend the product and shopping with Amazon!
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