Title: No Replacement Parts support
Product review: I bought this and it worked fine for awhile but the ear hook it swivels but not where it connects to the device broke and then it won't stay on the ear. I called the service support and they said TWICE that they would send out an replacement part to me free I Never got it. Now I find out that not only they can't send that part but I can't buy it from their accessories department. So unless you can find a universal replacement part your headset is now unusable as it won't stay on your ear.
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