Title: No Help, even if under warrenty
Product review: My husband and I bought this printer, we thought it was a goodeconomical choice for an at home printer, we were wrong. Two daysbefore it went off warrenty it would no longer print. My yellow resetbutton flashed, and no tech support was provided with this 612c model. However if we wanted to pay 2.50 a minute they could help us. I looked up the printer on Amazon customer reports and found someone else with the same problem, a faulty ink cartridge that came with the printer. I went and bought a new one for 30.00, popped it in and bingo the printer worked again. If this happens often I'm getting rid of it. Don't get me wrong It prints great, only if you can afford it, and I rarely use mine. That's why we bought A less expensive one. If it wasn't for Amazon reports we would have been out even more money. If you do a lot of printing, this printer is not for you!
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