Title: Big wheel serving cart from Cross Country Furniture
Product review: 'was impressed by the online photo and couple of available reviews, so I decided to purchase this serving cart, over numerous others I reviewed. When the product arrived, I was disappointed by how flimsy the parts were. When I tried to assemble the parts, they would not come together, however hard I tried. After fighting with the assembly for a week, I finally called Cross Country Furniture, the supplier. The response I received was not helpful. I was told they could not help because all that was available to them was a picture of the product. I was asked to diagnose the problem. When I said it could be either defective screws or pre-drilled holes on the body of the cart, I was promised replacement of the screws. That was two weeks ago and I have neither received the screws or a follow up from the company.
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