Title: Good product, lousy company
Product review: 2 stars -- 4 for the product, 0 for the seller.The stepper is working fine after 6 weeks of regular use. However, the included "computer" never worked out of the box. I sent the seller -- Allegro Medical -- 3 emails to their "customer service" address. No response. Allegro did list an 800 # in a shipping status email sent before the stepper arrived, but this sort of poor service disgusts me to the point where I haven't called. (And frankly, I never saw the computer as much of a benefit -- but that's hardly my point.)Furthermore, once Allegro had my email address, they sent me spam newsletters every day. I had to un-subscribe to stop them. If this callous disregard of their customers' welfare is another indicator of Allegro's attitude toward customer service, then they're hardly a company I can recommend doing business with.Good product (computer aside), lousy company. If you don't need the computer, buy this stepper. But buy it elsewhere.
Would you say this review depicts the product in a flattering or unflattering light?
