Title: .Mac disappoints
Product review: I purchased this service for one primary purpose - to transfer a large (21MB) Quickbooks file to my accountant. I could use the other storage features, but this is what I bought it for. Well, it doesn't work. Every time I try to upload the file, it freezes, even though I am using a brand new (less than one month old) quad core pro Mac. There is no phone tech support and the email support is slow (they do NOT respond within the advertised 24hrs). and inadequate. I would like to get a refund but there is no way to get a human being on the phone.I have used Mac products for 20 years (I learned on the Lisa, the precursor to the Mac). My business and home run on Macs. This is the worst product I have ever purchased from Apple.DON"T BUY!!!!
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