Title: An excellent & comprehensive collection of articles surveying the current state of workflow and business process implementation
Product review: I was particularly glad to see Chris Lawrence's paper on 'Integrated Function and Workflow', as I have program-managed a number of business change initiatives based on the integrated process architecture he describes. I can certainly testify to its power to transform business operations. The paper is an extract from his book 'Make work make sense' (Future Managers 2005) which explains the architecture and its potential in much greater depth, and which is available from ergonology@iafrica.com.Another paper which caught my eye was Arnaud Bezancon's 'Workflow and Service Oriented Architecture (SOA)', maybe because it supported my hunch that SOA and workflow are completely complementary and not rival approaches.
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