Title: Worst experience from a US company ever.
Product review: This pan was a father's day present,. It arrived with a label stuck on the cooking surface that would not come off with any cleaning tool in the sink. Cuisinart was called and was no help except to say to use some odd preparation one is not likely to have on hand. When asked for the phone number for the Cuisinart legal office to register a serious complaint with possible class action consequences the agent hung-up. DO NOT BUY FROM CUISINART IS MY RECOMMENDATION. I would rate this a zero if I could. There are many alternatives including ALL CLAD non stick that are wonderful.
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