Title: You need lots of time to make this scanner work!
Product review: I read the other reviews complaining about the Epson software, and figured those people just didn't know what they were doing. WRONG! They were right. Smart Panel does NOT work. The buttons on the scanner can be configured to work with other programs, but one has to spend some time digging to figure this out. I have spent an entire day on this -- trying the updated drivers, etc., etc. Why Epson passes off the Smart Panel support to the 3rd party Newsoft is beyond me. They should eliminate the "Smart Panel" entirely. The documentation also stinks. I haven't had enough time to fully rate the scans themselves, but so far they seem good. I'm just soooo disappointed with the lack of ease of use.
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