Title: Starting off on the wrong foot
Product review: Used this printer for a grand total of 2.5 business days (light duty) before it crapped out with the error code e225. Called customer support and waited on hold for quite a while only to be told that the unit can't be fixed without a technician for that error code. Options were to have a replacement mailed and return my unit, or take it into a repair center.Seriously, does anybody actually check these things before they go out the door? I know I'm working with a small sample size (1), but I can't help wondering if anyone else has had a similar problem.For what it's worth, the machine worked great for the 5 print/copy/scans we did before it broke, but that would leave me with a $50 per use cost on the first machine and I don't think that's very attractive to most business users.
Would you say this review depicts the product in a flattering or unflattering light?
