Title: Shop Vac 962
Product review: I ordered this item and found it was not what I thought it would be because the description on Amazon was not complete and the customer service person at Amazon could not be of any help. In fact, I could not understand most of what he said. When I asked what country he was from he hung up... Terrible customer service. The vacuum needs a handle and other fetures like the Ridgid vacuums sold at Home Depot. The Ridgid has so many features that make it a very practicle tool.
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