Title: Brother MFC - 5100c Malfunction
Product review: Printer was not heavily used but still consumed large quantities of ink. Print quality was satisfactory to begin with but deteriorated within the year. Head cleaning did not help correct the problem. I was advised by brother to replace the ink cartridges which I did. This did not resolve the problem and I began receiving the dreaded error 41 code. Upon calling brother I was informed the print head was likely bad and that the printer was out of warranty. I was given the name and # of two service reps each of which indicated this had been a common problem. I was quoted head replacement at $150 - $200. Needless to say I now have a somewhat expensive boat anchor. No more brother products for me!
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