Title: Bad phone and/or bad network
Product review: I have owned this phone for 6 months on the T-Mobile network and had nothing but hassles with it (dropped and missed calls, poor sound quality, echoes in the line). Got a replacement phone after 3 month, no improvement, lot's of excuses from T-Mobile. Might be a combination of a low quality phone (the phone looks really cheap)and the T-Mobile network. Customer service is only willing to send yet another replacement or a Razr, that's it. I would stay far away from T-Mobile, cheap phones, cheap calling plans, poor call quality, ignorant customer service... you get what you pay for.
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