Title: The Pillars of the Earth by Ken Follett
Product review: The book was returned to the warehouse marked "wrong address" and a refund was processed. Expectations were not met for this order with Blackcastlebooks and Media on Amazon. I am not satisfied with this transaction. I responded with feedback and you did not address my concerns. You did not make this right. If you take customer service quite seriously and I haven't had a 5 star experience then this would have been corrected. The breakdown was with Blackcastlebooks completing the wrong address label and keeping my postage due to their error. My refund is off by $5.87. I kept the confirmation and the information I entered into the system at the time of the order was correct.
Would you say this review depicts the product in a flattering or unflattering light?
