Title: Just horrible....
Product review: So I am a desktop support tech and a programmer. The hardware, and software is very disfunctional. The initial setup was very time consuming, and I had to re-enroll/do fingerprints almost 3 times over per each work location. Even after the issues were resolved by the companies tech support. It would re-appear the next day! I received a multitude of disabled user errors, and was very displeased with the 3 days waiting period to hear from a tech who obviously knew very little. I actually was the one who completed the upgrades, because apparently the tech could not even figure it out.....90 hours into the project of getting this set up, and I have over 120 employee's all very upset that they have to write their time.The idea is a good concept. Just needs a complete make-over on the intial program, and configurations of it all.
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