Title: So far - a major dissappointment
Product review: I had high hopes when I ordered the DVD version of Britannica. I expected a huge array of easy to access information, backed up with powerful images and sound.Apart from the fact that I find the site information extremely poorly laid out and not as logical as Encarta to access, it doesn't even impress with it's depth.But most of all - I just hate the way that you have to PAY to get someone on the telephone, simply to help to get the stupid disc to work. One of the key tabs ("analyst") is bringing up a strange, incomprehensable message. It would be nice to get it resolved with a good old-fashioned customer service rep.I wouldn't bother, if I were you....
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