Title: Think twice
Product review: I wish that the above review had been available when I bought this vacuum! I too have the problem with the hepa filter getting dirt into it. This happened the very first time I used the vacuum. Also a big reason I went with this model is the dirt finder feature. Which doesn't work. It does work on the Eureka models but they don't have one available to purchase with this feature right now. I am currently in talks with Hoover. They sent me a reply on 10-19 saying they were looking into it. Today is the 27th and still no word. (By the way, they give you no phone number to call. You have to email.) I can't believe I am out 350+ bucks. My vacuum is not losing suction but it STINKS to high heaven. The bucket to empty it is very awkard. No handle and you have to wash the pre filter thing everytime you use it and then you have to let it dry. I hate this vacuum.
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