Title: Defective with little support
Product review: Got the hard drive in the mail, plugged it in and while my computer recognized a USB device attaching, it was unable to properly recognize the hard drive. After 2 wasted hours trying to get it to work, I realized I was simply unlucky enough to get a defective drive. During those 2 hours I discovered:- Cavalry's US support site is basically a form to fill out and 40 unanswered user-submitted questions- Cavalry's "support" CD is a labyrinth of EVERY driver Cavalry makes, all stored in cryptically named folders.- The small amount of included documentation is in terribly broken english and Chinese characters.I threw it back in its box and returned it, and bought a wonderful Lacie drive the same night from a local store (I needed something immediately.You can get better quality and support from other products at the same price range.
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