Title: Poor Fit
Product review: I ordered my daughter's size (7), even though the site said to order one size up. The skates were still a size and a half too big. If I had followed their instructions, they would have been 2 and a half sizes too big. When I asked for a return authorization number to return them (and told the company why) they said that I not only have to pay return shipping, but also a 20% restocking fee. Horrible way to do business. Will never order from them again. Wrote an e-mail to ask for help and try to get 20% restocking fee reduced, and never got an answer.
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