Title: Awful customer service
Product review: Our LG microwave has been noisy since day 1 and getting worse. When we called customer service, they provided us with numbers for area repair shops for us to call. The person who came out from the shop told us the microwave was not able to be fixed and recommended not using it due to potential harmful microwave radiation leaks. This is because, in a addition to the noise, the seams of the microwave are slightly off. So, when we called LG to get this product replaced, they refused to honor their 1-Year warranty and blamed it on the installation. After a dozen calls, we continue to get the run-around / the blame game from LG. My recommendation is to avoid LG - it's not worth the headache.
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