Title: CRACK! Goes the weasel
Product review: (This is based on an experience with the same pitcher, but with an LED thing in the lid)I second what the other reviewer said...it cracks on its own...the worst part is, PUR said it's not covered under warranty because it's a "wear and tear" item. It sits in the fridge... They kept me going in circles and after the 30 day satisfaction guarantee expired, they then told me I could have returned it within the first 30 days but now it's too late. For a product based on the razor/razor-blade business model (I'm sure the real money for them is made from the filters, not the pitchers), this is a horrible way for them to deal with the situation. Oh, and I had another one leak within a few weeks. The water is makes is great, but if I wanted crack I'd either call a cable tech/plumber guy over or go to Columbia.
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