Title: customer service
Product review: Living in Los Angeles must be the "out back" to Paslode, I purchased the tool with the understanding that nails and fuel cells could be purchased at places like Lowes and Home Depot or at best at local tool outlets. I have yet to find a retailer that sell the 18 guage nail, some do sell brads. I had to have the fuel cell UPS'ed from Oxnard Ca. I went on line and discussed the problem with Paslode. They could care less, they insist that fuel cells and nails are available(but they wouldn't sell me any????. So I continue to call tool supply stores and check larger retailers. The Paslode catalogue "on line fastener section" does not even refer to the nails in question. As far as performance, when using brads it works adequatly. So to any and all of you that are considering the purchase of this tool make sure that accessories and supplies are available Would I buy another produce-----NO.
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