Title: Dissatisfied
Product review: Received the Special Edition for Christmas 2011. It broke in April, I could not turn it off and on. It was replaced with a reconditioned one which subsequently stopped working on May 31, 2012. I called Keurig again and today I received another special edition pot. Hopefully this one will work. I have a neighbor that had hers for two months and took it back to the store where purchased for a replacement, at least she got a new one. I am not at all happy with this product and their customer service did not offer an upgrade special edition which I,know is available.
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