Title: mine died too....
Product review: I bought this panini machine last Christmas and it worked wonderfully for about 4 months, and then it just went dead one day - it would not heat up. So I called Krups and they kindly gave me a few addresses to send my machine in for repairs, and I did. Except it has been 6 months now since it has been sitting there in the shop, because the "part" is on backorder... and they don't even know when or if they will ever receive the "part". I find it to be very frustrating! I am going to receive my broken machine back now and hopefully I will be able to return it to Krups. I'm not quite sure if after all this trouble I want another one. :(
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