Title: Don't bother.
Product review: Horrible, horrible, horrible. My mom had one of these a few years ago, so I bought this one. Come to find out the rope she had holding it up in the center was NOT because she'd broken something on it, but simply because of its bad design. Any shoes with heels stack up on top of whatever's below it, and once you get it full it sags like nobody's business. Her solution was to attach a rope to the top center and forcibly make it hold at more of a 90-degree angle. That worked pretty well, but I didn't want to mess with all that. I bought a floor-to-ceiling, spinning shoe rack instead.
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