Title: Problem, but resolved by manufacturer
Product review: Even though it was shipped to me with a problem, I gave it 5 stars, because after contacting Razor, they promptly helped me resolve the problem. This is the third Razor scooter we bought for our kids and the 2nd A3. The A3 Razors are more stable to ride for all sizes. This one did not steer as silky smooth as the first two, so I contacted Razor instead of returning it. They promptly sent me a full set of bearings, which took only a couple minutes to replace. Now it is as smooth as the others and my daughter is quite pleased to move up to an A3 over her smaller A model. Great customer service from Razor and a really solid product. I just happen to have one with a minor defect out of the box. if you're wondering which Razor to get, the A3 has the larger wheels (125mm vs 98mm) and really makes a big difference in terms of a more stable ride.
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