Title: Not ready for prime time
Product review: All in all a disapointing experience. I called for help during normal business hours and got a recording suggesting I call during normal business hours. After several hours I still haven't had any luck getting it to work. It is a shame, I had hoped this would be a simple to use grandparent gift. It wouldn't be very kind to inflict this on an elderly reletive. The concept is good. In theory all the recipient would need to do is plug it in and I could send him pictures of his far away family. Great theory but not so great in practice.
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