Title: not reliable
Product review: I've had this mower for 2 years. I've had it repaired twice. The first year the switch broke. By the second year, the brushes were worn out and needed to be replaced. Each time the wait for parts took 3-4 weeks and I had to borrow a mower repeatedly from a friend while I waited. Luckily I live in a big city and there were actually authorized repair shops only about 20 minutes away. If you don't, you my be in for an unpleasant surprise when you need service. I have spoken to customer service at Black and Decker several times and received conflicting information about the warranty and whether such fast wear on the brushes is normal. The warranty is up in a few weeks and then I will have to pay for the next fix myself. I don't know if I will pay to repair it or pitch it out. I thought these electric's would be less trouble than gasoline engines, but I was very wrong about this model.
Would you say this review depicts the product in a flattering or unflattering light?
