Title: Great price, good service, but not worth the bother!
Product review: I purchased this scanner from Dell, after doing my homework and looking at its good ratings, and I especially wanted the transparency adapter. It was supposed to be the model with the transparency adapter, but came without it. Dell would not even acknowledge my emails. The scanner did not work properly when scanning pictures. All scans were yellow and red! Epson was contacted and repaired the unit very quickly, but refused to replace it. It still makes weird sounds when scanning, but at least the colors are OK now. However, the software that came with the scanner is really weird and instructions are poor. Also, the OCR software is totally useless. It doesn't recognize text in columns, so each little section has to be scanned separately.After using the Epson for a few weeks I gave up on it and have now purchased another brand.
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