Title: DOES NOT WORK WITH VOIP
Product review: Called Brother about a faxing problem with the 420CN. I thought that it was my VOIP service, but I used another Brother product (MFC 3100C) for 10 months and never had a problem. I even put the 3100C back back after I began having problems with the 420CN. The 3100C works every time I sent a fax-the 420CN never works.I called Brother and they were no help. I love Brother products in general, the software and setup are phenomenal but this is beyond me. The supervisor told me that Brother products will not work with VOIP! They said that they were sorry that this was not disclosed on the packaging. They did apologize to me but but now I am out $149 since it is past the 14 day return policy at Staples who I consider complicit in this ordeal
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