Title: no customer service
Product review: On December 9th I ordered through AMAZON with GOODMANS regarding this product and selected expedited shipping. Estimated delivery was Dec 15-Dec 20. On Dec 17th i contacted Goodmans regarding the status and was advised via an email received on Dec 19th that the item was on back order. Since Goodmans could not deliver as originally stated i contacted them to cancel the order. At that time i was told that the item was in stock and they could ship. (shipping would not have met my time table as that is why i had selected expedited shipping.I am not sure what is true or what is not true do they have it ? or do they not? but Goodmans failure to notify me of the back order status of the item was not acceptable. If i had never questioned the order's status i would have received the item after the desired date and been cahrged for expedited shipping as well.I cancelled the item and will nto do business with goodmans again and will be hesitant to consider amazon as well.
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