Title: Good drill, bad repair
Product review: I have two of these. One I bought new. It has performed flawlessly - no, superbly. It is a five star tool. The other I bought second hand from a fellow that is known to abuse his tools. I should have known better after watching him throw his tools around in the back of his truck. The switch went out - wouldn't reverse. New switches are not a big deal. You can put 'em in yourself, but it voids whatever warrenty is left. ...the Makita is one well-built drill - ball bearings, steel gears, a little plastic, but not much. The only thing it couldn't stand was an abusive first owner, and some idiots at the repair place. Overall, I'd give the drill 5 stars, and the repair joint a zero, hence only four stars overall. Now MY drill - the one I bought new - is still doing great. TAKE CARE OF YOUR TOOLS! - and they will take care of you.
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