Title: Beware
Product review: Beware! Despite the high cost of Archos PMPs, there is virtually no technical and after-sales support in the United States. Calls to the Archos US service center, which they claim is always open, go unanswered for hours and hours. This callous behavior and contempt for customers is begging for a class action lawsuit from Archos US customers.How can they honor their warranty if they cannot be contacted?Getting an RMA (Return Merchandise Authorization) number from their US offices located in Colorado is a nightmare. I got one email from them to provide additional information; I did and they never responded. Their RMA site is buggy and would not give accurate information.Their players are good, but pray that you don't have an after sale issue - then you are on your own.
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