Title: No Support
Product review: This may be a good product. I can't say because my system operates the same with it as it did without it. I can connect to the internet with it, but then again I could already do that. I can't get my second computer to connect to the internet using this router so far. Went through all of the instructions and the main problem seems that the gateway IP Address I have is outside of the range that this router requires. Emailing U'S' Robotics has not resulted in any response from them. I bought this unit because of the 3COM name, since I have had 3COM products in the past and they are reliable and support was always there whenever I needed it. I have not had anything from U.S. Robotics and so I didn't know they were so unresponsive to customer support requests.Right now all I can say is if the unit works without need for customer support from U.S. Robotics, then buy it. If you are not sure if it will work out of the box, then think twice before ordering U.S. Robotics equipment.
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