Title: ZERO STAR NOT ALLOWED
Product review: I am on the phone with Buffalo right now. If a Buffalo device is out of warrantee, it is a boat anchor. They give lifetime support, but will not sell you any parts. If your hard drive controller fails you can not buy a replacement. Buffalo says you are on your own good luck? Call Buffalo at 800-456-9799 to confirm. I still can not believe when the unit fails, with good drives, you lose your data or need to learn Unix/Linux and figure out how the data is stored. What's the point of buying it in the first place? Great support, but no option to BUY replacement parts. What good is support if you can not order and pay for the parts needed to fix it.
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