Title: Beware of Customer Service
Product review: The product is good for quick cleaning - especially if you have a kid or pet at home. Battery can last upto 4 minutes on a charge. However, mine stopped working because of the battery in about 1 year. It would charge but not keep a charge longer than 15-20 seconds. I order a replacement battery online only to get my card charged by dyson but not get a battery after 3 weeks. I call c/s and they tell me its on the way...this is for 3 weeks. Finally I ask someone to look "closer". Guess what they cancelled my order! But never refunded my money. Long story short after 5 phone calls I still didnt get my money back so I'm going to the BBB.
Would you say this review depicts the product in a flattering or unflattering light?
