Title: Dyson's lack of honesty with the public
Product review: the root 6 unit works fine - but what wasn't mentioned is the charge only lasts approximately 6-7 minutes then requires a 3 hour charge - I called Dyson and they said its a spot vac - nowhere on the box, in there literature (which calls it a vacuum cleaner) or on TV ads is it called a spot vac or the short run time noted - when I called Dyson customer service I requested to speak to an executive I was told they don't accept calls from customers - called amazon noting that I wanted to return the unit - a return authorization label is being sent - I feel Dyson thinks since they have become successful they can brush the customer off and layer the executives in this manner I am notifying the Better Business Bureau and any other agency of Dyson's lack of honesty with the public
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