Title: Decent sound quality horrible earloops and customer service
Product review: I have had the Jawbone Prime for 6 months. The sound quality is ok but the headset fit is horrible and I have to replace the earloop about once a week. The ear loops are very fragile.I called and emailed customer service several times and twice I had multiple replacement ear loops sent out but the customer service people are horrible.I even wrote to the president, Hosain Rahman about the poor design and quality of the ear loop. I have not had a response from him or his office.I will never by an Alphi jawbone product again.The cost of purchasing replacement earloops is terrible.I am junking this unit.Terrible fitTerrible ear loopTerrible Customer Service Department
Would you say this review depicts the product in a flattering or unflattering light?
