Title: Had to cancel order - Hidden additional shipping charge
Product review: This generator weighs 191 pounds. The day after I ordered it, I was sent an email saying that I would be responsible for taking it off the truck, but that for an additional $39 I could have "lift gate" service: the item would be taken off the truck and placed on the road near my driveway. The $39 is in addition to the $79 shipping fee that was charged with my order. The email also suggested that I might want to consider picking the item up at the freight terminal with a few of my friends in lieu of the truck option. When I called the vendor's (Gizzly) customer service representative, she confirmed that all of this is simply standard delivery practice. I don't appreciate hidden charges, nor was I willing to pay $79 to go to a freight terminal to pick it up myself.
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