Title: You can do better
Product review: I received this machine for Christmas, and it's broken - a valve fell out. I called the toll free number for service, and I have to ship it to New Jersey - and I'm in Illinois!! It made great espresso and capuccino while it lasted, but six months isn't long and certainly not worth the purchase price. It will be cheaper for me to buy another, less expensive model.
Would you say this review depicts the product in a flattering or unflattering light?
