Title: Sounds Great...But Didn't Work Properly
Product review: Out of the box, this machine is impressive for the home user. Lots of great features and a good quality mic. The sound from this machine is great, clear, and you can turn it up loud. However, it took anywhere from 30 seconds to 3 minutes to start playing a song. CDs were correct standard containing the compact disc symbol the instructions said was required. I tried cleaning it with a CD cleaning disk to no avail. I called the 800 number and after a 10 minute conversation they said to return it to where I purchased it as a defective unit because it does not properly recognize the CDs. Bought it on Amazon so I am returning it and they are paying the postage, which is wonderful considering how heavy it is. I am disappointed because I had great expectations...now I don't know what I'll buy to replace it. Considering other reviews of Singing Machine brand players with similar problems, I think I'll buy a different brand.
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