Title: Sloppy (re)Packaging
Product review: This rating reflects my experience only with Amazon, not the mower, which based on reviews is a fine product.I ordered and paid for a new mower. When it arrived today, the exterior of the box was in rough shape, which of course could have been due to shipping. But when I opened the box it appeared to have been shipped (and rejected) before. The mower had obviously been removed and haphazardly thrown back into the box. The handle and other parts had scratches, and the manual was actually folded and placed in a crevice next to one of the wheels, with no plastic cover. In fact, there was no sign of any of the usual excessive packaging (plastic bags, crumpled paper) at all, another sure sign it had been opened before.While I don't mind ordering an open box on occasion, as I have with Amazon, I do expect the fact to be disclosed and to receive the discount. Neither occurred here, and it's on its way back tomorrow.
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