Title: PC can't detect the product so I can't use it.
Product review: I tried five times to make this product work on my XP Pro Dell laptop and, despite following Acomdata's directions explicitly each time, I could not get the PC to detect the product. The external hard drive sounded really quiet, but what good is it if my PC doesn't know it's there? Acomdata FAQ was no help in this situation, and the email support was no help either. This company seems to be operating support on a shoestring. I almost feel sorry for them, except tomorrow I have to drive back to the same store and wait in the long Xmas exchange line (so I feel more sorry for myself).
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