Title: Little improvement since Act 2000
Product review: Act 6.0 incorporates a number of changes to make it more like Outlook, but nothing for users interested in real customer relationship functionality. There is no way to track competitors, no way to modify the screen for opportunities, no ability to track accounts (group is a klutzy workaround). In short those users who hoped that a little of the Saleslogix capability wwould trickle down into this new version of Act will be sorely disappointed. I learned from a dealer that Microsoft's new product will offer all these features, but it isn't due out until later this year. I'm eager to make a switch then!
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