Title: Payment information
Product review: I tried to buy four items from Amazon for a college course that I am taking. I ordered them two weeks in advance. A few days later, two of the items came in. When I found out that the rest of the order hadn't shipped because of my credit card being denied, I called Amazon. After we discussed it for a while, the customer service rep told me that the payment went through and the items would be shipped. Since I was running out of time to get my order, I really needed him to be telling the truth. My credit card had plenty of funds, but the billing address was wrong. I changed it over the phone, so everything should have been ok, as the customer service rep expressed. The next day it still hadn't sent, so I had to spend a few hours on the phone with Amazon yet again. At this point, I have two days before I need the order and it won't ship until tomorrow. It has already affected my grade. This was an awful experience.
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