Title: Bad product; unethical company
Product review: I purchased one of these for my daughter in March. In November she told me it had stopped working. I contacted FHI client support. The woman asked me where I bought it, and as soon as I told her it was through Amazon she said they don't honor the warranty if it's purchased through an "unauthorized distributor." I couldn't believe my ears and kept asking her how that was anything but crooked. She had one lame excuse after another. In my opinion they have no intention of honoring their warranty and provide their staff with a laundry list of excuses. I'm not going to spend hundreds of dollars pursuing legal action, so the best I can do is warn others. Do NOT purchase an FHI product.
Would you say this review depicts the product in a flattering or unflattering light?
