Title: I want to like this product but.
Product review: I bought this drive and had problems initially getting it to show up on my network. Customer suppport is 9-5 so I was unable to get help as I do these things in the wee hours of the morning when the kids are gone to bed. Once I got the drive online I had all kinds of security /rights issues. Finally I called the tech support. The lady I spoke with was very rude, not sure why... she directed me to download firmware I did problems still existed. Then she tell me to ensure that none of my "root" folder on the drive has any special characters.. i.e "_" or " " spaces or "'" punctuation marks. I was about to adjust except.. the one folder I had that was actuall working had this information. The public folder that comes default with the device had spaces and I could accees some and not he other.I WOULD NOT Recomend thsi product ot anyone with a few strands of hair left, to buy this product.
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