Title: Narrow view on the subject
Product review: The book is about proper design of door handles and appliance switches. Door handles should suggest by their size, shape and position if the door should be pushed, pulled or slided. The arrangement of switches should resemble the arrangement of the device, so that the right switch can be found easily. These would be two great introductory examples into the subject of easy-to-use design. But the book stays there and does not go anywhere further. This message could be conveyed in two pages instead of 257. I would expect suggestions about gathering user requirements and turning them into good design or applying intuitive design techniques to user interfaces of computer programs. Also, I think that most inconvenient designs that we encounter in everyday life that cost us a lot of time are poorly designed procedures rather than things themselves. Even though the title of the book includes "things", it could go into applying easy-to-use design principles into procedures.
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