Title: POOR CUSTOMER SERVICE!!
Product review: This unit worked fine for a month then started making irregular cup sizes of coffee and would shut off when it wasn't suppose to. Attempted to contact Keurig for help. They were too busy to take my call and had to leave call back information. They returned my call three days later outside of the time frame and left a message that if you are still having trouble to call back in and yes again they were too busy to take my call. This went on for a week and a half til I just returned the unit. I am now looking at Cuisinart's K-Cup coffee maker.
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