Title: Did not work. Manufacturer does not have customer support
Product review: As soon as I have purchased it from one of the electronic stores, little did I realize that I have to take into consideration of the fact that the product may not work. So I ripped the box apart and plug the mouse into three different PC and laptops and found out the USB receiver did not work. I have gone through the live support from [...] and the person on the chat asked me to ship the whole thing back with shipping cost on my expense. I explained that the only mistake I have made was purchasing the product and I do not want to pay anything additional out of my pocket for the defective product. The person insisted on their satisfaction warranty statement. If I couldn't even get the product work, how can I even measure the level of satisfaction of the product? I asked. The person still stuck to their warranty clause and was not willing to help.
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