Title: sony is great, if you are blind and deaf
Product review: I purchased a Sony KV-24FS100 about 1 year ago. It broke within three months and they covered it through warranty. But then it broke again less than ten months later and they refused to help me out, other than to pay for whatever part is broken. Of course, to get it fixed again, I will have to pay at least 25-35% of the purchase price in labor, and that provides no guarantee that the part won't break again in another ten months. With Sony's useless warranty and unhelpful service, it is evident that they put no faith in their products (and for good reason, given my experience). As a customer who values his money, I have learned to cut my losses and take my business elsewhere. I'll consider myself lucky if I can give this tv away.
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