Title: Waste of my money!
Product review: I have worked in the hotel industry for 17 years in the Front Office and Housekeeping. I cannot believe the crock of baloney that this man is dishing out. I have had to deal with "know-it-alls" in the travel industry before and that is why I had to read this book. He states to get the best rate is to call the Manager on Duty, Director of Sales or the General Manager. Good luck in finding them! The manager on duty is too busy dealing with all the people that booked cheap rooms but are demanding the Presidential Suite. If you don't pay for it you are not getting it! This man has only added gasoline to the fire. Save your money-Try being nice to the Front Desk person and they will go out of their way for you. Demand the world and get the worst room in the world!
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