Title: Great while it works
Product review: This unit has been in service for about a year. It was cleaned regularly even though it never signaled to descale. About two months ago it started vibrating excessively. Then it refused to send the water through the k-cup, instead returning water to the holding tank. Now it actually manages to make a cup of coffe about every 1 out of 4 tries. The brand of k-cup doesn't matter. Performance is universally dismal.
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