Title: Avoid at all costs
Product review: Bought this product for Christmas 2008. Within a few weeks the water pump stopped pumping water, only air. Cleaned the filter and all other recommended troubleshooting efforts, no luck. Called Kohler. Turns out they white label it from a third party, and take no responsibility for it despite the Kohler name all over it. The third party has terrible hours / is not very helpful. We shipped it back to them; it returned a week later with no note/explanation. Reinstalled it - no change. Phone calls again. Shipped again. Repeat of the previous experience. Third round: they sent us a new one. It lasted about a month until the pump stopped working. We are at a total loss here, very unhappy with Kohler and the whole experience.
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