Title: Don't make a mistake by purchasing HP
Product review: I have the Pavilion dv6000 Entertainment PC. Don't be fooled by this computer's sleek look. I have made numerous calls, been on hold, hung up on, and struggled with a language barrier (someone from India was "helping" me) and finally just gave up. HP's idea of customer service is to ignore you until you go away. It works! Great tactic! This company is not interested in selling quality products or providing basic support services. The laptop speakers have not worked since I plugged in external speakers. Now the external speaker port is screwed up and only plays sound on one side of the speakers or headphones. So much for an "entertainment" pc. The CD Player rarely works, won't eject CD's, and randomly turns on and off by itself. The wireless controller doesn't work PERIOD. The only good thing I can say about it is that it's PRETTY... and we all know.. pretty just doesn't cut it anymore. I won't purchase another HP again.
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