Title: Mail merge changes
Product review: I work in public relations, and have been using ACT 2000 very successfully for a while to send out mail merge press releases. The new mail merge features in ACT 6.0 only allow graphical email documents to be sent out using a merge. A very large file (the last one page press release with nothing but text I sent was 6.37 MB) is attached to the document. Many newspapers I send information to are not even allowed to open mail that has attachments, and many will not accept mail that large. So the new version is useless to me. If there is a way around it, I can't find it, and of course ACT's support is legendarily non-existent. There is no free technical support at all, and their so-called knowledge base fails me most of the time.
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