Title: Review Change
Product review: I just received a contact from the owner of this company. Not only did she refund my money but REQUESTED THAT I NOT RETURN THE KIT. I still do not care for the kit but THIS COMPANY HAS SUPERB CUSTOMER SERVICE AND I ENCOURAGE ANYONE TO TRY ANY OF THEIR PRODUCTS. i WOULD LIKE TO CHANGE THE STAR RATING TO 4 BUT AM UNABLE TO DO SO IN THIS EDIT.I ordered this kit and it was received in about 5 days. Then my trouble began. This is a kit with split dowels through which you pass your canvas then it is tightened. The longer dowels were 1/16" smaller (doesn't sound like much)and fit too loosely. The side stablilizers could not be tightened enough to hold the canvas.Another thing, small wing nuts are used as tighteners and, as a senior, caused pain to my hands when trying to screw them tightly. When I tightened the stabilizers, it caused the cross pieces holding the canvas to bow and the canvas slipped out of the center area.
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