Title: Bad product bad service
Product review: I received this item cracked down the side and the shipping box was in tact so I'm inclined to believe it was shipped this way. Ace Hardware was difficult to reach, had to make several attempts just to get contact and several actual contacts to get the return set up.At the time, it was returned, I requested full refund as I had no confidence that a 2nd item would receive good service.
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