Title: Before you buy, read Creative's customer reviews
Product review: Creative Labs is months behind in providing any kind of real support for the Webcam product. There are no FAQs, for instance, on the Webcam product.I went to the company's newsgroups and was *astonished* to see the large number of complaints about the Webcam from their own customers. Worse than that, I was stunned when I realized that not a single Creative employee had responded to these complaints!These are signs that a company is not listening to its customers, has no execution skills, and ultimately, probably will not survive. The stock price seems to indicate that the market is making its clout felt.To all Creative customers out there -- thank you for speaking up so that I could make an informed consumer choice this Christmas. I'm off to buy Intel's or Logitech's products.
Would you say this review depicts the product in a flattering or unflattering light?
