Title: Lens Cap problem again but fixed for free
Product review: My model is JVC GR-D33U. It works great before I got the famous Lens Cap problem. I filled in a request at their customer support web page. To my surprise, a week later I received an email and JVC offered to fix it for free even it passed the support period. After sending out my camcorder for one week and receiving no feedback at all, I received the camera through UPS and the problem was fixed. JVC didn't bother to follow up.I encourage everyone with similar problem do the same thing and maybe JVC can fix yours for free as well.
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