Title: What a letdown!!
Product review: I've used act for over 10 years, and am so disappointed that I am looking for another contact manager...probably goldmine. The upgrade really didn't offer many additional benefits but caused many problems with report templates. Tech support only wants to charge you for a problem created by them to begin with. It is a shame to see what was a good program being fumbled by a company such as Interact. This upgrade seems to be about them generating fees for tech support calls. Save your money on the upgrade!
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