Title: Awful
Product review: I found this product very difficult to use. Despite reading the instructions (over and over), I was unable to load my mp3 files onto this device. The instructions were way too sparse--I know this is an unusual complaint. When I called consumer assistance in order to assist me, they were unable to understand why the files could not be successfully transferred. All in all, I wasted about 4 to five hours trying to figure out how to use this device with no success. I returned it the next day.
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