Title: Poor design means many lost calls
Product review: Good concept, but so many problems. For example - if you are on a call, it is nearly impossible to pick up another or to put the person you are talking to on hold; when you open the shell to answer a call, if you so much as touch the buttons on the side of the phone (and it is nearly impossible not to), you won't be able to pick up the call. I am unable to pick up approximately 30% of all of my incoming calls and that is simply unacceptable - and I know it is not a problem handset because they have replaced it once and other people I know with it have the same complaints. A total waste of money.
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