Title: Good printer while it was working
Product review: I replaced the color ink cartridge and the printer went into it's alignment cycle. It prints a sheet and instructs you to place it on the scanner and press enter. After pressing enter I get a messge aligning please wait. The alignment cycle never ends. Turn off the printer and it starts over. I had the same thing happen two years ago and the printer was replaced under warranty. Since the printer is now out of warranty I tried to use HPs tech support web site. I hite numerous pages unavailable. I filled out a tech support email and when I clicked submit I also got page not available. So I spend $45 on a set of ink cartridges that I can not use. Hard to understand how a company with such poor support can stay in business?
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