Title: Frustrating, to say the least
Product review: I purchased this DVD player a week ago and find watching movies a very frustrating endeavor. This machine refuses to play some DVDs; abruptly stops an hour or so into the movie; and locks up randomly. When it does play a DVD, the picture quality is very good as is the sound. I attempted to contact customer support but was foiled by the inability to speak to a live person. They refer you to the RCA.com website which is also useless. If you wish to talk to someone, they refer you to a non-tollfree number. Having had many GE products in my five decades, I guess I expected a better product and at least customer support for one's questions. Now I am looking for a better quality DVD player and one which also offers customer support.
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