Title: Magic Chef - do they exist?
Product review: Purchased in 2007, it stopped working in 2010. Went to web site and found repair shop, Magic Chef referred me to in my area. They had never fixed or even saw an ice maker like this. I paid $149.99 for it and was told repairs would be $108.00. They said the motor costs $65.00. When I went to the web site again, I found the part costs under $20.00. I called Magic Chef, customer service was too busy. I left messages 3 times and they never returned any of calls. Finally, I e-mailed them, really wanted to know why they recommend someone who never saw the machine before and why the difference in parts costs. All they said it was not under warranty. No other explanation. If it had broke under warranty..it makes me wonder if I would have heard from them at all.
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