Title: Movie disk would not play
Product review: Purchased this item as a Christmas gift for my six year old Grandson. Movie disk would not play when opened on Christmas day. Features disk worked OK. One star is not for product but for dealer. Movie when it works gets five stars. Understanding that this can happen any time with a DVD I requested the dealer to provide a replacement but he indicated that it was out of stock and provided a refund instead. However a check of that dealers site that day showed that he had 16 copies of the exact product that I ordered in stock and available for sale. It was apparently easier for him to provide a refund than to fix the problem. Some customer service, I will never make another purchase from this dealer again.
Would you say this review depicts the product in a flattering or unflattering light?
