Title: Nice Scanner, shame about the software
Product review: The Epson 2400 photo is a very nice scanner and is capable of producing excellent results. Unfortunately, that is where it stops. Like all Epson products it is let down by software. Quite simply the software does not work. The "Smart Panel" is about as stupid as you can get and crashes frequently in Windows XP, many of the push-button "functions" just will not work. Even in manual mode the dialogue boxes are difficult to follow and do not function as they should. The software assumes, for instance, that you have an Epson printer and does not provide facilities for any other printer. Quite bizarre. I have taken to using Photoshop import rather than the Epson software, it is faster, more efficient and, most of all, it works. In all honesty I cannot recommend this product unless you have alternative scanning software.
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