Title: Remote not good - Support not good
Product review: Just after (of course) warranty ran out, the LCD went blank. After a brief web search I found that this is not uncommon with the 550 remote. After explaining, in writing, the steps I had taken to remedy the problem I received 2 responses. The first was to try the exact same things I said I had already done. The second was a "Sorry, we cannot repair your remote"...I was give the option of purchasing a new remote, at a discount, from their online store. However, the online prices are 30% higher that any other retailer.Bravo Logitech, bravo....!
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