Title: polar express - widescreen version
Product review: purchased "Polar Express" widescreen version from amazon.com in march 2010. dvd will not play in my player. no error message, just blank screen. problem is not dvd player as we have had no problem with dvd's rented from netflix, blockbuster, or any other dvd including extensive home library. both dvd and player are region 1 compatible. amazon's return policy specifies that only unopened dvd's still in plastic will be accepted. i am unable to find any amazon site available to resolve this problem and can find no customer service wedsite, email address, or telephone number.
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