Title: Poor Support Services
Product review: I bought it 23months ago from Amazon. Just recently it started failing to connect with the modem. I called support, after a long delay, the rep came online and wouldn't speak to me before I registered. The call center was clearly overseas and the registration process was quite difficult due to language barriers. After a painful registration process I was then told that he couldn't help me because it was out of warranty...nice. I was given two options: Pay Netgear $32 for a total of 13 minutes of tech support or somehow get online w/out my router and email tech support. Needless to say, the UI on the website was unbearable. Netgear buyer beware YOU ARE ON YOUR OWN.
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