Title: Not worth the hassle
Product review: The first one that I received did not work out of the box. It would not even accept a firmware upgrade. The second unit required 3 phone calls to technical support and 2 hours to get it to accept a firmware upgrade. After it would finally accept new music, there was a staticky hiss so loud that it drowned out the music on low volumes. The third unit accepted the firmware upgrade immediately so I was hopeful. It also had the hiss that was so loud I couldn't listen to music on it. I'm giving up and will now try another brand.
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