Title: The ABC challenge in financial institutions still remains!!!
Product review: The Activity Based Costing Methodology showed in this book, by itself, doesn't provide full answers to the challenges Financial Institutions have been facing.Of course, some simple and commom questions are addressed, adapted from manufacturing knowledge, but complex ones aren't.For example, the question "how can I compute IT costs to products, services, customers, distribution chanells?" can be answered in a correct way.As a "growing high tech consumer", financial services industry needs valuable answers to these questions.Since 1994, we've performing projects related to implementation of Advanced Cost and Budget Systems using ABC Costing. Recently, we've perfomed projects in 2 global Banks (top 10, assets), where we can focus in answer in a correct way these complex questions.However, I think the book is usefull for starting discussion about the theme in the financial institutions environment.Thank you.Christiano Mendonca, Brasil
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