Title: lousy services
Product review: ~We bought total six Sets and sold five of them. The last one was an reward to employee. It was DOA. Called Toshiba on Feb.13. They redirected the service to local third party service company. Technican came and looked at it. It was defective and needed repaired. Parts was not available and would order through Toshiba. One month later, nobody came back. Called again, the service center said that you needed to bring that TV in for service. Called Toshiba and was told that there is on site warranty~~ for thismodel. The service center was supposed to pick up the defective TV. The service center told Toshiba that we refused to have them picked it up (which was a lie that they later admitted). Then Toshiba referred another TV repair shop to handle the situation. They were supposed to pick up the TV yesterday. NO ONE SHOWED UP. CALLED TODAY, NO BODY SEEMED TO KNOW WHAT WENT WRONG. WE FILED COMPLAIN THROUGH BBB. AND thinking possibly filing small claim court against Toshiba.~
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