Title: faulty design
Product review: I think this is a great idea, and it worked well for about 3 months. Then it began brewing half cups. Never gave a "descale" light, but I did anyway, to no avail.After several hours of customer service, and trying "this and that", they finally agreed to send a new unit. I had to mail in a part to prove ownership. New unit worked well for about 4 months, then the same thing. At the same time, my aunt had a similar problem, as did a co-worker.The pump or something is bad in these, and fails after about 4 months (at ~3 cups/day) usage.I hope they work out the problems...in the mean time, they will have to send me a new unit on a quarterly basis, or else I'm going back to my Bunn.
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