Title: I change my order but still charged
Product review: I bought a this replacement plan with a item I planed to get. ( a mpeg3 player) But before the item had been shipped , I changed my order to another player. But then I was still charged for the replacement plan on a item that I did not buy. I called the company and they refused to take care of it for me, they told me it was amazon's fault. I emailed amazon and I still have been billed for it. I have done bussiness with amazon but after this experience I may never buy a product from amazon again. They do not have a phone number. I will protest the payment on my credit card
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