Title: There Replacing the Entire Model
Product review: Everything you read about this unit is true...avoid it like the plague. I did get some good news when I called cust service today. They are shipping me a brand new unit free of charge. When I asked if I had to return the old one first they said that I didn't have to return it at all. They obviously recognized that it is a complete set of junk as they told me to throw away the old one entirely as it is not compatible with the new one and its new circuitry.I also found it strange that I didn't have to do anything as far as provide a receipt or proof of purchase. Sounds like they have completely given up on this item and are starting from scratch. So if you have one of these call customer service. Even if the new one works I don't think I would pay money for it again. Apparently the old model is still on shelves in stores and online so wait a couple of months before you even consider.
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