Title: Unable to Register with ATTBI
Product review: My purchase of this cable modem was based on the excellent reviews here and the promised $20 rebate. Received it promptly but spent two frustrating weeks trying to register with ATTBI. I first connected it to the sas site as instructed with no luck; I then called and provided the MAC address and serial number and waited a few more days without success. Finally, I called again and worked with an ATTBI tech who was not able to "see" this cable modem from his end and thought that the cable was defective and not performing to standard; apparently it connected to "a rogue server" at the time. In addition, Best Data's charge of $7 for technical support and restriction of 15 days from the date of order to obtain rebate for mail order goods made this modem more costly than first thought. I shipped it back and bought the Motorola SB4100 (now available at this site) and was able to connect the same day.
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