Title: Company knowingly sells faulty products and has bad customer service.
Product review: I don't own this product but another one from the same company - a Roku R1000 internet radio.We loved the product while it worked but recently the power supply died after less than 2 years. Of course it's out of warranty and the company won't even respond to questions on how to send it for repair. Look at http://forums.rokulabs.com and you will find many other customers with exactly the same problem - some of them are now talking about filing a class action lawsuit. Although my experience was with another one of their products, not this one, ask yourself: Would you want to buy a product from a company which has a track record of selling a faulty product and not making amends to their customers?
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