Title: what am I doing wrong?
Product review: I've used pre-mixed breads, I've mixed my own, I've used all three crust settings, I've used exact, less and more amounts of water. Hotter, warmer and tepid water. Nothing I do seems to get the bread to come out right. It's always a hard lump. My husband thinks the thermostat is out and it's overcooking the bread. If so, it's been broken since it was new, because the bread from this machine has never baked right from day one.
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