Title: Such a let down
Product review: We were very excited when we opened the box, and when we started using it the first time. After that, the surprises began. First, the rice baked on to the bottom. Even after soaking overnight it took a half hour of fingernails to clean it. Worse still, the next time we tried to use it (a week later) the cooker didn't work at all. This was a refurbished unit apparently, but I personally expect better than one use for a refurbished unit. When facing the choice to return or exchange, my wife and I unanimously decided to return it.BIG NOTES: Not purchased through Amazon, refurbished, non stick didn't work, stopped working after first use, bad experience with the product.
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