Title: I got it to work after 2 tries
Product review: OK, I messed up on my first two tries but after that it worked. Many people who rated this product said the ice cream was a "melted milkshake". Yes, that is what happened at first but if you make sure the canister is frozen (i left it in the freezer for a few days) then made the ice cream mixture and left it in the fridge overnight, then after pouring the mixture in the canister, really let that machine mix it for a while, then it firms up (you can tell when it thickens by watching it through the clear-view lid) then it worked great, though it took time.if the ice cream mixture were not whipped long enough in the machine, or if the mixture was at room temperature, or if the canister was left out for a while then that is when the machine will not do its job.
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