Title: EXTINGUISHER DISCHARGED IN BOX BEFORE ARRIVAL - Amazon Helpful!
Product review: I was hesitant to purchase the Kidde Fire Extinguisher because a few people had commented that it arrived discharged. But most of the reviews were positive. However, sadly, when I opened the box, the fire extinguisher was covered with a white dust, the safety pin was snapped off in the box, and the fire extinguisher level was on empty.I thought I would have a problem returning it because the previous reviews mentioned that amazon cannot take back hazardous materials . . . although I fail to see how it is more hazardous empty and discharged then when they send it to me and it discharges in some UPS truck.But what the other reviews failed to mention, or they didn't follow through with, is that one e-mail to customer service and Amazon agreed to replace it at no cost. I can't fault Amazon for the product being faulty and I thank them for their quick service to replace it!
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