Title: Well-organized, thorough, and fun
Product review: I'm not a big cold caller but wanted some information on the topic. The author's writing style and humor took the drudgery out of the effort.It's also well-organized, with key points highlighted. The table of contents makes it easy to return to certain sections as needed.The book seems very thorough. If you read the introduction, the author suggests reading through from start to finish. I think that's good advice. At the same time, the lay-out and chapter or section introductions make it easy to figure out which parts don't apply to your own situation.
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