Title: Doesn't leak, but food is cold and mushy
Product review: I bought this for my kid's lunch. I faithfully followed the directions of filling it in the morning with boiling water for 10-15 minutes prior to filling with hot food. Nevertheless, the lunch was room temperature, not just one day but EVERY single time we used it! Lunches were kept in backpacks on hooks in the classroom--in other words, at room temperature all morning.The upside is that we never had issues with it leaking. So if you just want something lukewarm to stay in a leakproof container, this will fill the bill. If you want hot, it's a gamble. The thermal insulation NEVER worked for my family.So disappointed that I wasted money on this piece of junk. I am hopeful there is something else out there so that I don't have to give up on my child getting a hot lunch from home.
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