Title: hp media drive 500G
Product review: Ended up returning this product. Spent a week w/hp tech trying to get it to work. They finally concluded it was bad & I should return it. But they wouldn't accept the return w/o all original packing materials (which I no longer had). When I told them I wouldn't buy another HP because of their strict return policy, they offered to send me the packing materials needed to return the drive. I just returned to Amazon -- no original packing needed, no hassles. I may have just gotten a bad drive, and maybe generally there aren't problems, but I didn't like their attitude about the return. Their product was bad, they should have been offering to replace it with no hassles. I had to threaten not to buy their products before they decided to cooperate. Their tech (e-mail only -- phone help cost money, I believe) was polite, but not helpful. Most of their suggestions were pretty obvious and had already been tried before I contacted them.
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