Title: this product is very fragile
Product review: Looks nice, but I have to say this product is very fragile.I just bought this last week. Then yesterday, I accidentally dropped it from the desk to the carpeted floor. And the joint part between the base and neck was instantly crashed. I was so upset and called the customer service of Panasonic this afternoon. The department gave me the phone number of their warranty department.But no matter how many times I called, all I got from the warranty department was a recorded voice which repeats "our business hours is over, Please come back during the business hour".I called back to the customer service and asked if the warranty department was close during summer and they said it shouldn't be. But that was the only warranty department number they had.I am so unhappy about whole incident. I don't want to buy the same product again.
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