Title: Zoo-Med has replace this unit two times in less than 6 months
Product review: I ordered this product based on the reviews that I read on Amazon, I was quite happy at first as it looked like it kept the water clean. After a month of operation it stopped working. It wouldn't pump any water.After close inspection I found out that the impeller was broken and the motor head did not have the main pin attached to it any longer.I contacted zoo-med and they replaced both impeller and motor head free of charge.After 3 months of operation with the new one it stopped working again, one more time the impeller had broken in 3 pieces (worst than the fist time) and the pin attached to the motor head was loose.I contacted zoo med and they apologize for the inconvenience and sent me a whole new unit free of charge.I gave it two stars because of zoo-med customer service and their prompt answers to my concerns, they are all very nice and have treated me very well. This particular water filter has 1 year warranty.
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