Title: have not been able to use yet-part missing
Product review: Amazon.com does not appear to have a phone number (I could not find it) to call for customer support and their online form only allows for a complete return of the product instead of offering the ability to get the missing part. Shipping the entire unit back will cost more then the missing part is worth. After several hours on the phone with P&G, they offered to replace the entire unit and cover shipping both ways. Very kind of Oral-B (P&G). I love their personal live person contact availability.
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