Title: assembly/parts incomplete
Product review: this product looks fairly durable, but all the comments in other posts about extremely poor assembly instructions are true. its awful. and worse -- mine is either defective or missing 2 key pieces. it cannot be assembled (the arm pieces don't connect), leaving me here on friday evening wondering how i'll explain to my kids that we need to wait until customer service opens monday morning. next time maybe i'll visit a store instead. wouldn't it be helpful if spalding customer service paid attention to consumer feedback?
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