Title: I had to call and e-mail twice after my book was never sent!
Product review: It shipped the beginning of December and at the end of January, I had to e-mail amazon (twice) then call to say that I had not recieved my item. The customer service was great, but it should have not been as big of a hassle as it was
Would you say this review depicts the product in a flattering or unflattering light?
