Title: Two B60s croaked in one month
Product review: We bought our first Keurig brewer - a B60 - in october. Within two weeks the "prime" feature broke. We had to prime it 1-3 times after every cup before it would brew another cup. Customer Service kindly sent us a replacement. We've had it about two weeks. This morning, after I made a cup of coffee, "prime" lit up on the screen and the same thing started happening. Customer Service walked me thru some steps and it seemed to be good to go. This afternoon I made a cup of coffee - and sure enough - "prime" lit up, the pump was trying to work, but the water would not go down in reservoir. I turned the brewer off and unplugged it. I actually had to do this three times before it was ready to brew again. Am very disappointed and will have to call Customer Service again. Does anyone know which one of these brewer models is actually the the most reliable one? I've been reading a number of reviews similar to mine.
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