Title: Very bad customer service
Product review: I loved the Archos 404, when it worked! The navigation is very clumsy though and not user friendly. The display is great. All together a good deal. (Or at least you would think that...)My unit broke about every 2 months. Repair was free through the Archos Guarantee, but it was very painful and included hours on the phone, the first hour usually until they answered the phone.Their website is hardly functional (always asking you for your country, even when you are logged on with your address etc.) and doesn't provide any troubleshooting or other helpful info. Archos needed several weeks to answer my emails.I had it now after the 4th repair. So extremely sorry guys, but I have other things to do.
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