Title: Operational Platitudes - All Flash and No Substance
Product review: Overall, I was very disappointed with this book. I agree with the general concept of Costanza's philosophy, but he left out the chapter on how to actually deploy his methodology. Platitude after platitude, I read about the results I could expect, but was left empty handed when it came to implementation. In addition, I felt that I have already read about this concept while reading about the Toyota Production System and Goldratt's Theory of Constraints among other mathematically based technologies. It appears that all Costanza has done is packaged and marketed existing manufacturing methodologies into a "new" technology.
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