Title: RIDICULOUS!
Product review: This item arrived BROKEN. That was 7 weeks ago. I have been on the phone over 5 times (for an average of 30-45 minutes each time) with the dimwits at Amazon trying to get it sent back. Granted they sent a replacement, but after 30 days they charge you for the replacement if they haven't received the original. Well, 4 times now they have arranged for a pickup, and guess what I am looking at right now. The package. Still. In all of it's broken glory. It's also worth mentioning that the replacement ALSO arrived broken (the motor was cracked off of the interior casing, but we fixed it to avoid more hassle from amazon.
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