Title: DON'T ORDER FROM PETCO
Product review: Ordered the Deluxe Lookout Car Seat for my dog on 8/31, received a package on 9/7 that contained the model down. It obviously was the wrong item and I called that same day. The first rep told me I woul;d have to send it back at my own expense!!! After 8 phone calls, a call to the manufacturer who agreed they sent the wrong thing, Petco still insists they are right. I'm disgusted after wasting all this time and effort with nothing to show for it! They even charged me for shipping when it was supposed to be free! NBo more Petco for me, in store or online!
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