Title: Burnt Rice
Product review: I purchased this rice cooker about a year ago & ever since then we have been getting burnt or crunchy rice. I've followed the directions several times still with the same results. I've even had my mother-in-law see if she could get it to work and still no luck. So she went out and bought a tiny Rival for cheap at wally world & it works WAY better then this one. Which was just a tad more expensive. Soooo I'll be looking for a different. Sigh
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