Title: Should be required reading in high school.
Product review: This is a common sense book that illustrates how many problems aren't due to it user errors - but to the designer's error. For example, how often have you guessed (incorrectly) when walking up to a new building, what door is the main entrance "in" door, and puzzled over whether that door opens in or out? The problem is not due to your lack of intellect - the problem was caused because the entryway's usability was not tested in the building's entryway door design, and therefore everyday users can not use them easily. If usabilty and good design were taught at the secondary school level, maybe we would all benefit from better designed homes, cars, highways, electronics, and web pages. Highly recommended.
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