Title: Defective product....
Product review: Apart from the money part, imagine the dis-appointment happening to the kids if the product doesn't work at the first sight....?? Ok, moreover when tried to return it, there is no acknowledgement nor any response back regarding the refund. Why is it being sold again, if the product is defective?? Please stop selling the product and take a closer look at the product review before selling it again, it is really annoying when things like this happens. Please rectify. It is also disapointing when we cannot talk to a customer service personnel over the phone.
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