Title: Brother Color Laser Printer Trap
Product review: Our office purchased this printer 1 year ago (Feb 2005), and have had little trouble with it until two weeks ago. Suddenly, we received an "error EF 5 warning" message. The manual (had to down load that, first) instructs turning off the printer for a few minutes, and then re-starting. This solution worked for a time, until the machine would not warm up without hitting this message.Brother tech support (email) was slow to respond, but recommended a new OCP belt, at $ 500 to $ 600! A local Brother authorized repair shop technician, in the meantime, suggested replacing the fuser. We could not find a price for a fuser at our office supply sources nor at Brother Mall.Before going any further, we are going to have the machine diagnosed for $ 50. Even though we purchased a warranty extension, it appears this problem is not covered, as the supposed resolution is a consumable element.Lesson: stay away from this machine!
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