Title: Horrible Support - Do not buy.
Product review: I have to say the same thing as the last review. I purchased the Sony projector 4 months ago. The bulb is only under warantee for 3 months. The first CS person told me it was covered and to take it in to a depot. Then I was told it wasn't covered by the depot but that I could purchase it for $450 plus the labour of $150 to install a bulb that can't take them more then 5 minutes.I have gone back and forth with Sony support for 4 weeks. And they are now saying they'll give me a discount but the discount is based on getting it fixed at the depot and I'll get sony gift certificates back.I have purchased a lot of Sony stuff in my life but I will never buy anything again. I was so disappointed with support on this product that I would never have bought one given the choice.It is very good quality but the cost of ownership is just too ridiculous.I can't stress enough that there are many other great products out there. Go with one that has good support.
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