Title: TERRIBLE
Product review: I have had this machine for 3 months. It hasn't worked right from the beginning. It is under warranty, however it must be looked at by only a Brother authorized service center. Every single time I have used my machine I have broken or bent numerous needles (they are hitting the metal plate). I took it in to have it looked at and after the service center having my machine an entire week I got it back and was told they replaced the needle and the machine worked fine. I am still having the same issue and was told the machine is fine, therefore they will do nothing more for me.
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