Title: Poor support for a simple player
Product review: I loaded the software (musicmatch) and it's difficult to navigate through. Took me 2 hours to initially load the music as you need to copy the cd tracks to a folder then to the mp3 player. I tried to use it on my laptop which has an upgrade and it can't find the player, so now I can't load anything to the player. I tried to contact RCA but there is no support for the basic software package. You need musicmatch to interface with the player and if it can't find it, then it's money down the drain. Get an Ipod, it's alot easier as my friend demonstrated and face it, spending 5 hours to get this thing to work plus the aggravation is worth the ease of an ipod, just plug and load.I wish RCA wouldn't use me as a beta tester and then not provide support unless I pay 19.99 for it. The radio presets are also a pain to use. Mine's going in the trash.
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