Title: Defective Key Collars
Product review: I've used these key collars from Staywell for several years. I've put together probably 10 of these collar keys purchased from Moore Pet Doors with no problems at all. I ordered six from Amazon in January 2010 and they are all defective. The ring will not fit into the slot for the key. I took them to Zales Jewelry Store and they filed out the opening so that they now work.I did write to Staywell/Petsafe several times with no response. The phone number was in UK so I didn't call it. I think there has been a recent sale of the company.I should point out that except for this defect on these specific collar keys, the infrared door and collar are excellent.
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