Title: NOT a good headset. There are others much better.
Product review: We got suckered on the price. Customers complain they can't hear us and it's hard for them to understand us. (We hear them fine. In fact, it's way too loud on our end. Even with the vol. turned all the way down, it's still very loud.) We are going back to the more expensive Panasonic headset. The folding one is the one we liked best. But this one... pass if you care about people hearing you.
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