Title: Good looks, poor performance
Product review: Good looking toaster, nice features, but it has a cheap feel overall. The handles are loose-feeling and the whole thing gives the impression of not wanting to be overworked.Six weeks after purchasing this toaster, the left side stopped working entirely.The company's customer service couldn't have been worse, as they seem to have deliberately hidden any ways to call a human being at T-Fal. Upon reaching a representative (finally) I was told that I would have to send the toaster to them (at my expense) and that they would decide after two or three weeks whether to repair or replace the toaster. That's TWO to THREE WEEKS just to decide what to do. I returned my toaster, and I will not be buying anything else from T-Fal.
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