Title: Great Until It Stopped Working
Product review: I bought this player mainly to listen to audio books through Audible.com. This player has lots of memory and can hold 2 whole books and more. I had visions of going on vacation without the stack of books - just the Rio 900. It installed easily. I was able to download books with Audible Manager and listened for about 2 weeks. I did not use the Rio 900 for 2 days. When I picked it up again, it said "No Tracks" as if it had spontaneously erased everything. I thought I could just redownload the books, but Audible Manager will not add new content because the Rio 900 is full. Apparently, the index was erased but not the actual files. Attempts at formating the player or erasing all files have not changed the situation. SonicBlue does not answer email support inquiries and telephone support is a very long wait. Once they did answer,they didn't know how to solve the problem. I am sending it back!
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