Title: Horrible warranty service from Hitachi and Amazon
Product review: We sent the Ec 12 in for repair after only six months of use, on April 12. They still have not repaired or returned the compressor. Hitachi rep for the NW said that is the best they can do. Be prepared for the big company attitude and the I dont care people, and the hundreds of hours on the phone trying to get an answer.Buy something else and from a direct retailer. Amazon will not honor exchanges.
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