Title: Good for those born the morning they are scheduled to work in a restaurant.
Product review: Wow. I have worked in the service industry since age 13, and 99% of the information this book contains is pure common sense. I was recently hired at the finest of fine dining restaurants and wanted a resource for very high-end technical service procedures. This was a poor choice. I did find the chapter on tableside service slightly enlightening, but only slightly, it too was overly dumbed-down. The random use of a highlighter by a previous owner added a bit of amusement to my reading experience. If you have any experience in a dining room whatsoever, an average amount of common sense and a functioning brain then this book is not for you. If, however, you are painfully incompetent and have no critical thinking skills, this book might be helpful to you. People who need this as a resource genuinely have no place in the dining room.
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