Title: Good Response to Problem
Product review: When I received my bread box, it was cracked, splintered and broken beyond repair. I called the company, and the box was replaced IMMEDIATELY. The second arrived in good shape. Being in the packaging business, I am aware that wood products tend to crack and splinter when subjected to sudden changes in temperature and/or atmosphereic pressure --if not packaged properly. When I advised the company of this "packaging" problem, they were very appreciative, and I believe will make every effort to insure safe packaging in the future.Colorado Mountain Gal
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