Title: Good Product, poor experience
Product review: This has been a frustrating experience of sorts. When I received the kite, the casing is stained with dirt. Inside there is more surprises! The sail of the kite is stained with black dirt and color run markings. I really wonder if this is a new item! When I emailed Prism, there has been no response. The kite is a good quality kite and flys well, but this poor shopping experience has hindered my future purchase decision.
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