Title: Defective Out of the Box
Product review: Obviously a lot of people love this printer when it works, but there appear to be significant quality issues at Brother.I decided to take a chance and order one, but am now sorry I did. I followed the instructions for setup and during the ink cartridge initialization the printer stopped working and gave me an error message, stating that it could not complete initialization. After following the troubleshooting instructions in both the manual and online multiple times, nothing solved the problem. (Scarily, the primary explanation in the troubleshooting manual for this error message is simply that "there is a mechanical malfunction" with the machine.) This one's going back and I don't think I'll take my chances with Brother again.Thank goodness Amazon makes returning defective product so easy.
Would you say this review depicts the product in a flattering or unflattering light?
