Title: Poor Beltronics customer service mars product
Product review: I purchased the 980 based on favorable product reviews. The unit I received had defective suction cups, which seemed like a pretty simple problem to rectify. When I called the company, they were not open during the stated hours and, when I finally did reach them, I was told that their warranty does not cover the suction cups. It only covers the actual detector. So, if you have a problem with mounting hardware, cables, etc., that is your problem. After I protested aggressively, they agreed to mail me a replacement suction cup too late to use the unit on my planned trip. Needless to say, I am returning the unit.
Would you say this review depicts the product in a flattering or unflattering light?
