Title: Magellan eXplorist Models are the worst!
Product review: Two times I tried to get Magellan support and was on hold for 45 minutes the first time and the second time I was on hold for more than 60 mintues until the support office closed at 8:00 pm EST at which time no one was going to answer. The support is terrible without question.Now lets talk about the product. My two month old Magellan eXplorist 500 has died. First it lost it BaseMap which was a pain to replace. I had to pull the battery, replace the batter, reboot the unit and go into reformat mode. Then copy the BaseMap back into the unit and life was good for about a week. Now it cuts off on it's own requiring the battery to be pulled to reset and turn the unit back on. After doing this a few times for a few days, it has now finally died and now I'm stuck with a broken GPS and no support. YOU THINK THIS WILL BE THE LAST MAGELLAN I BUT?
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