Title: Total waste, no support
Product review: Not bad at first, though supposedly hard-cooked eggs didn't get quite done enough. However, before I even had a chance to fiddle with water and such, it quit working. I didn't have the receipt so I couldn't return it -- and it had been discontinued by the retailer anyway. Repeated attempts to reach Krups were unsuccessful, nor would they respond to multiple emails. After this, and a coffeemaker fiasco, I am done with Krups.
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