Title: Tube Failure - Customer Support
Product review: I bought my set 4 years ago and just like Jeff in the first review, the service man says that the tube is defective and that I need a new tube and it would be cheaper to buy another set.I also spent the extra on a Sony thinking the quality was at least as good as my 16 year old RCA which is still working. My problem is also an apparant short in the tube which has now completely quit. I have tried in vain to find Sony Customer Service to discuss the issue but apparently at Sony there is no Customer Service.
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