Title: missing the magnet and cable ties
Product review: This arrived without the magnet or the cable ties, so it is useless. Really cannot give it any stars until it can be properly assembled. This purchase price was $14.79, and it appears it will cost $5.05 to return it to get an exchange. This is very annoying. I place a lot of orders with Amazon because of convenience, selection, and price. Customer service has always been good, but I do have a major complaint about how difficult it is to contact Amazon. Frequently, when I try to use "help" or "contact us" or "customer service" I get into a loop that will not let me e-mail directly or give a phone number. In this case, when I try to use the "problems with order" feature, it insists that I answer questions, but only lets me choose from problems with Kindle--which is not at all related.
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