Title: A flawed design
Product review: Yes, this mug does keep hot drinks hot and cold drinks cold. But what were they thinking when they failed to design a lid that can be completely closed to prevent leaks?The opening through which you drink is always open...there is no way to close it. So while you are carrying the mug from the house to the car or the car to the office, spilling the contents is terribly easy to do. And other reviewers are right...if this tips over you will have a terrible mess.
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