Title: Crappy customer service from LaCrosse
Product review: This was a birthday gift for my 60-something mother who lives several states away. After she followed the setup instructions, the outside temp would not display on the unit. She tried all troubleshooting techniques available, to no avail. So I had her send me the unit thinking it was user error, but alas, I could not get the outdoor temp to display either. So I sent an inquiry through LaCrosse's warranty website, and it took them several days to respond. They had me go through similar troubleshooting techiniques, and then told me to ship the unit to them...at my cost! One week later I received the unit back indicating the sensor was bad and they had replaced it. No apology. No sorry for the inconvenience. No refund of my shipping cost. I will never buy anything from LaCrosse again...what crappy customer service. Now two months after my mom's birthday I will pay again to ship it back to her.
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