Title: Tech support is the worst
Product review: I got the Zen firewire all is good for about four month the pow the adudio is gone, Call up tech support. I know it only has a 3 month warranty and i agreed to it when a got it thinking its still cheeaper than the ipod by [$$$] bucks, it worked ok. So i call knowing its out of warranty figuring i'll pay to have it fixed they are afterall the manufacturer. Nope all they do is change batteries thats all the support for a [$$$] dollar piece of equipment that completely s[tin]ks.So save your money a bit longer and get the ipod.
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