Title: It's not worth the money
Product review: The toll-free helpline that RCA lists in it's instruction manual is totally useless. Instead of getting a live person, you're connected to a computer that spits out voice commands. The remote itself? It's not made that well. The battery case & it's cover did a poor job of keeping the batteries secure. Because of this, the time kept getting wiped out, and I was forced to reset the clock numerous times.In the end, this remote wasn't worth the money I spent on it. Avoid this one if you can.
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