Title: DON'T BUY THIS POOR PRODUCT
Product review: This is not a grandma/grandpa friendly product. To really get the most out of this product you must have a computer. I purchased one some time ago with failures within a few months. I called and also spent a great deal of time on hold. Since I live in Southern California I dropped in to complain. Turns out they had bad adapters -they gave me a new adapter but eventually that one failed too. As far as having more than one location, HA!The company has ONE location, in Burbank, CA where the executive offices and everything else is housed. It is a pretty high end rent district and contemporary offices. From my time there I could tell the customer service dept. was there and I heard programmers upstairs as well. Also the price of the subscription has increased dramatically (early on it was $49 now it's double that). My in-laws bought one too before my problems but now both frames sit in the closet. Save your money and keep your frustration level down!
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