Title: A Poorly Designed Grill Cover and Some Fantastic Weber Service
Product review: In June I ordered a cover for my S 420 Grill. I looked great, fitted well and I was very satisfied until the first rain storm. The cover, which was designed with a mesh vent on the back fed water into the drip pan of my grill, filled the grease pan to overflowing and wet & greased the entire inside of the lower cabinet. I called Weber's help line and a nice lady confirmed my original purchase then said she would ship a redesigned cover to me. Within twenty hours Fed Ex arrived with a new redesigned and suitable cover at no charge. Service like that makes Weber a great company.Nels TyringStratham, NH
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