Title: No customer service
Product review: Well, we've just received the chess. My son was so excited to start to play, and of cause the box were teared apart, the chess were out, but unfortunately there are 9 pawns instead of 8, and one black rook (castle) is missing. We were so disappointed. The overall quality is great. The wood feels and looks great. Had to rate it low, because we can't play. I think the rating is more for the service.We can't return the item because the box was damaged. I can't contact the amazon or ace sports and outdoor just to ask them if they can replace the missing part. Oh,the amazon website is telling that if there is a missing part we need to refer to the manufacture. My question is how can i possibly contact them in Taiwan if there is no any info on that?
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