Title: Missing Parts, 20 Days Later...
Product review: After receiving this glider as a gift, I attempted to assemble it and found that it was missing a few pieces. I emailed Jardine to request replacements and received an email the next day saying that the parts were on the way and that I should allow 2 weeks for delivery. That was on May 9th, I still have yet to receive them (as of May 29th). My twin boys were born on Friday and came home today (Memorial Day) to a nursery with no way for my wife to breastfeed comfortably. I'm not sure what I would rate this chair, BECAUSE WE CAN'T USE IT. 1 star until Jardine figures out how to fix this problem.
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