Title: A Lemon
Product review: This machine is a lemon, but it won't matter to potential buyers because Xerox no longer sells it. They no longer have a toll-free phone number for users of home products and email requests for help are returned. (Will only receive email from this domain: XEROX.com). My Workcentre is less than 6 months old and I purchased an extended warranty. After many problems and attempted fixes, my computer won't boot when it's connected. The utility and instructions sent by XEROX don't help. It made my computer settings go haywire, and they could only be restored by disconnecting the Workcentre entirely. I've now been w/o a printer for over a week and have spent much time on long distance phone calls. Since the tech support line has limited hours, I'll have to wait another day to try again. I've been misdirected 3 times and now have a NEW long distance number to try. As of now, problem still has not been resolved. Disappointing (and expensive) all around.
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