Title: Zoo Med 501 Turtle Canister Filter
Product review: I am not happy with this pump. It does not keep the water completely clear and the first time I cleaned it, it worked for a couple of seconds then bubbles started appearing in the intake and tube then stopped. Called the customer service four times and the person who helped me was very knowledgeable and informative said air was getting into it. It took me about eight tries before I got it to work. The next time I cleaned it, I just flushed it our from the intake side, put it together and hooked it up and the same thing happened again so I just removed it. Am using a small immersible one I had before which works much better. I got the Zoo Med to avoid having to clean the tank once a week so maybe I'll get a bigger version of the one I'm using now.
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