Title: AVOID THIS PRODUCT
Product review: Unfortunately, I ordered it before checking these customer reviews. Do not make my mistake. Add me to the list of those whose units died within a month or so. Just quit playing DVDs. You should also know that it has so far been impossible to get Samsung to take it back for service. They keep promising to send UPS return labels but don't do it. And every call to their 800 number entails a wait on hold of at least 20 minutes. (I have placed three calls so far and still have at least one more to go.) I personally promise never again to buy any Samsung product.
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