Title: Horrible customer service
Product review: If you ever have to talk to the archos customer service, and you will, because this product will break good luck. I have never dealt with more incompetent and un-professional people ever in my life. I had the 504. Everytime you touch this product it sends a shock through body of the unit causing it to reset, shock it enough times by merely touching it, and then you have to try to get the product fixed. Archos will tell you that they'll fix it, which then you waste more money shipping it to them, just to have them turn around and try to charge you more money. Sorry, but I already spent enough money on a media player that worked for three months, why would I want to pay another $250 for another 2-3 months of glitchy frustration? Long story short, avoid this company, there are many other manufacturers of media players.
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