Title: do not buy!!!!!!!
Product review: Total waste of money. I have returned mine twice and got replacements that worked exactly the same way. Will not make a complete cup of coffee. Leaks all over if you leave water in the resevoir(and what good is a resevoir if you must fill it for every cup?) E-mailed customer service and got no help whatsoever. They tell me to return for replacement. I had 3 already! What are the chances the next one will be different? No I just tell everyone what junk this is and vow not to buy Black & Decker anything again.
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