Title: Hasn't worked well since it came out of the box :(
Product review: My husband bought this for me about 4 years ago - and every time we have used it, regardless of the size or roast of the beans - it needs to be fiddled with and jiggled and have a spoon pushed down into the hopper in order for the beans to feed without jamming.This takes anywhere from 3-5 minutes to get enough for a pot. :(I called Solis immediately afterwards, thinking our unit was defective, and was told that it was a problem that they were aware of, and if I shipped the unit back to them they would fix it. Postage and insurance paid by ME. Not to mention the 3-5 week turnaround time that I would be without a coffee grinder.Poor customer service, poorly designed product - I'll never buy a Solis again.ETA: When it *does* grind beans it produces a nice grind for both espresso and drip coffee makers.
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