Title: Advertised features don't work or only very limited!
Product review: This software is very dissapointing.The advertised USB support does NOT work with nearly allexternal USB drives. (E.g. Maxtor onetouch drives).You cannot get tech support except for lots of money per incedent (about as expensive as the product itself).The 'knowledge base' for this product has virtually nothingto say of any value, either.This is a case where the advertising is rather fraudulent.Don't advertise USB support if it hardly works for anything.The whole point of the software should be that you can backup an image to an external drive via USB.
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