Title: Defective mount, poor customer service
Product review: I purchased this mount for my 22" Philips HDTV. I installed it, verified that it was plumb and yet the TV leaned conspicuously to the left. I tightened the screws at the arm joints until it would barely retract, but that did not solve the problem. I contacted Video Secu and they promised to send replacement washers. They never did. After I contacted them again they said that it was past the 30-day policy (which was not an issue before) and to "go buy a new mount online".
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