Title: Amazon Customer Service
Product review: I have been a customer for a number of years. I have recently been lured to make more purchases from amazonlocal.com. The first event took me eight days to receive the advertised promotional discount for a "digital" copy of a book. My latest experience was today. I was lead to believe that my "voucher" woul be applied at check-out. When I confirmed my purchase, I was bill the full amount/price. I looked for approximately an hour for a means to report or cancel the order. Such an option does NOT exist on any page of the site. I sent an e-mail to an address from a previous problem. I have not received a response. I have always been very satisfied with the ease of purchase through Amazon.com. Now, it has turned into a customer service nightmare.[...]
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