Title: Poor design of arm of mouthpiece
Product review: Unless I am missing something here, I have been surprised to see 100 5-star ratings as the mouthpiece cannot even be adjusted well to where my mouth is (and I do not have an irregular mouth). If there were a zero or minus-1 rating I would be very happy to give that to this product. I have never seen such a poor design in regard to the arm of the mouthpiece. The arm will not rotate or adjust such that the mouthpiece will be where a human mouth is (and I have tried it on several adults from age 20 to age 80). As the mouth piece is ALWAYS too far off the mouth, I have to bend the arm every time but the arm doesn't bend very well, causing the other party to keep saying that they cannot hear me.
Would you say this review depicts the product in a flattering or unflattering light?
