Title: Great for the grammatically illiterate
Product review: If you have difficulty with grammar or the nuances of words, then read this book. Everything else in this book can be found on reference sites online - citation formating, etc. Don't bother with this book if your grammar is up to par and you're willing to look up official guidelines on citation online. Anyway, the official guidelines change frequently enough that it's better to not rely on an out-of-date paper book. It is important to be literate and always use correct grammar on formal business memos, however you should learn all that in English class in high school. This book was a waste of my time and money.
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