Title: Damaged DVD - Amazon will not accept return or exchange
Product review: We ordered this DVD on the advice of a friend who enjoyed the DVD. Finally, after 3 months, we stopped procrastinating and decided to use the DVD. Upon opening the DVD case and removing the DVD, we noticed a formidable dent on the back of the disc. We were under the impression that the DVD might not even work in a player. Sure enough, our DVD player imeadiately ejected the DVD without even actually starting. We tried to exchange the item, but it was beyond the small return time frame (30 days). Amazon's "Customer Service" simply gave us the run-around after a approximately 1 hour conversation. We recommend opening and at least testing items ordered from Amazon or other sellers to avoid this hassle.
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