Title: Bad ergonomics; requires too much DIY programming
Product review: Problem 1: The 550 doesn't fit an adult hand and the keys are too small and awkward to operate. Its uncomfortable to use.Problem 2: The claims of a wide range of units supported is greatly exagerrated. The mfr's database didn't even have a command program for my common Sony DVD carousel, and its proven a real pain in the you-know-what to try to program. Same applies to my Pioneer TV; only the most basic commands are in the database; others must be manually programmed.Problem 3:There are no generic instructions on how to program the remote so one can understand the process; its 100% step-by-step and trial-and error.This is a big disappointment since I thought it would solve the multiple remote issues. It's going back.
Would you say this review depicts the product in a flattering or unflattering light?
