Title: Razor; a difficult company to work with
Product review: In 2004, I purchased two scooters...identical...for Christmas. I purchased them on e-bay as new, never used, out of the box equipment. Neither scooter worked. Between the 2 scooters (parts), we were able to get one semi-usable scooter. I purchased each scooter for $[...]. HOWEVER, the shipping and handling for each scooter was $[...]. Clearly, the shipping could not be refunded. I complained three times about the shabby quality of the scooter. Once, via written letter, and twice via phone. I neither received any response nor compensation. Because the scooters would not work, we purchased scooters locally for the big Christmas event. I checked on e-bay to see if they were still in biz and they had changed their name slightly to still sell on e-bay. I say BEWARE!
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