Title: This is not supposed to be a disposable appliance
Product review: Mine gave up the ghost after about 10 months of very light use (maybe used 15 times). It was purchased earlier so no warranty. I opened up to see if there is any fuse inside or heating elements weant bad. Turns out there is a thermal fuse to prevent overheating (I guess it is a double safety measure in case thermosotat fails). I called the Krups customer service to be told that to buy a new one. I asked if they would provide the fuse, they said no. I asked the cutout temperature, they said no. Being dumbstruck, I expressed my thinking when it comes to next appliance purchase, I am going to be remembering this. He says, "well then" and hangs up the phone.It is a Radio Shack item and $1.50 each (443?F (228?C) Thermal Protector Fuse Model: 270-1321, Catalog #: 270-1321).I gave one star because the life span and awful customer service afterwards.
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