Title: Replacement Parts expensive
Product review: It worked - for a while.Customer service at Innotek is the pits. I felt like I was bothering in the guy on the phone.I had to call because my transmitter stopped working. If you read the warrentee, it is not covered for lightning stikes. One of the first questions is "Could it have taken a lightning strike?" How would I know. The wire is in the ground outside. I guess it could have. Try to prove there was no lightning near by. I realize now it was not engineered to survive any near-by strikes so they will not cover the transmitter.When I asked if there was any options, he tried to sell me a $250 dollar system. No offer to fix it or replace it. Price for just the transmitter $60 + S/H. I am now looking for a different brand system for not much more. That way I will get a new transmitter and new collar and, hopefully, a friendly CUSTOMER service..Yes, I will avoid this brand.
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