Title: More trouble than it's worth
Product review: I haven't really used this scanner since I am having all kinds of problems with the installation. Too bad that I didn't read these reviews sooner. Never would have bought it. It may be the best scanner on the market but it has to have the worst documentation and tech support ever. I guess that it's my fault since my OS is XP and obviously XP and the Epson 1660 are not compatible. After spending over 1 hour (a toll call to California from the East Coast)and numerous calls to Epson, the tech at NewSoft finally was able to help me install the software. The techs at Epson were completely and utterly useless and to say that they were uninformed is to put it mildly.Since I bought the scanner with a 30 day return policy it will be returned unless I get some help from Epson fast.
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