Title: Packs powerful insights for organizational change!
Product review: The authors examine the idea that major problems are often not 'discussable,' although they are talked about in a destructive manner, and remain implicit. The consultant should help surface these "elephants" in a constructive dialogue, and push forward to making decisions, determining what are the next steps, and following through. This practical book provides guidelines to show how to achieve organizational change by learning to name "elephants" and take action. High Reliability Organizations, which reward people for pointing out any deviations from the expected, are discussed. The style of leadership needed to achieve change through getting people to open up and constructively participate in problem solving, is explored. This thin book is both broad and deep, and proves highly informative and thought provoking. It packs powerful insights for organizational change!
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