Title: Disappointed with Product and "Customer Service"
Product review: I have broken coccyx and ordered this cushion, since I have something similar that I ordered from Relax the Back. I sat on it (still in the plastic) for less than 5 minutes. It flattened to the point that it was useless...and no, I am not overweight. Although I emailed Alegro Medical imediately, asking for a return label, it took months for them to send one...bottom line was 4 MONTHS and some pretty harsh emails to get them to REFUND MY MONEY.
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