Title: An Awful Product, Even Worse Customer Support
Product review: I agree completely with the other reviewers. They don't fit. But my biggest problem was the urethane earpieces. After 28 days, I found one on the kitchen floor and the other one missing entirely. I tried to put the remaining one back on -- it wouldn't stay. It was as flimsy as a grape peel. (I suspect that, if they even used any, the adhesive behind the earpieces probably failed after a few weeks of heat and sweat.)I was able to return my headphones to the retailer -- on the 30th day of a 30-day return policy. Before that, I called the Philips "Consumer Care" 800 number. I was told there was NO warranty on the product (unless it was purchased along with an audio product), and they could not supply replacement earpieces. I was given NO options -- and not even an apology.Brilliant people at Philips/Nike, huh?
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