Title: Literally fell apart after 12 uses in flight
Product review: Great sound but they earphones became loose and almost detached from the band. I've written the manufacturer and they have not responded. I'm used to Bose service and this company definitely does not provide that quality of service. Still no response. I hope Amazon can help me with this as it was totally unsatisfactory. Incidentally, I bought two pair. One is still working perfectly. The other must have been faulty. I need help from someone!!!
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