Title: Hitch looks good but not all pieces arrived
Product review: The delivery was quick and it looks like a very well built hitch, unfortunately, the tongue that holds the ball was missing. I informed AutopartsWay about the missing piece and they wanted me to ship the whole thing back for an exchange. That's most ridiculous thing I ever heard of. I already mounted it on the vehicle, figuring that AutopartsWay would send me the missing piece. I told them this and they said they would try to work with the company to get them to send the missing piece. Apparently, they buy the hitch from someone else. Meanwhile they sent me an RMA number that I'm not going to use. I'm not going to remove the hitch from the car just to do this.One other issue, the directions were not that accurate and one of the plates for mounting was missing a couple of holes that are supposed to be pre-drilled. I drilled them out on my drill press.
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