Title: have ordered and received two of these, both were damaged
Product review: researched this and finally chose the Lifecore 900 b/c its reviews were tops. We got the rower quickly from Amazon and unit had been dropped, plastic housing was cracked, so I returned it, not wanting to take chances on the innards being defective after such a visible blow. (plus, when I spend this much money, I want the product to be pristine upon arrival) Amazon was great and arranged for pickup and reorder of replacement. Received the second one in a very timely manner, and it had very similar damage. I'm thinking the whole overseas shipment may have been dropped. So we're returning the second one and trying the Kettler Coach. We hope Kettler does a better job with their product packaging!(The machine did feel sturdy and was very quiet, it is very frustrating to send it back a second time.) Thanks to Amazon for fast return and replacement.
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