Title: Manufacturering Flaws ruin a beautiful gift
Product review: I purchased the audio CD version of "Pillars of the Earth" as a gift. An expensive gift. It seemed fine when it arrived, but as my recipient listened they determined that one of the CDs had been damaged in the manufacturing process to the point that it was unplayable, and several others damaged less severely. The only option through Amazon is to order a new one and send the original back, but I cannot get it at the same price any more. And the manufacturer was totally unwilling to provide assistance. Whatever happened to customer service?
Would you say this review depicts the product in a flattering or unflattering light?
