Title: Try reaching customer service at Kidde (!!)
Product review: I have had all the problems other users have had with this product. Backup battery drained in 90 days, then 60 days, and alarms went off continuously.So I called Kidde (Mebane, NC, about an hour away from me) at their 800 number. I called five times, each time waiting on hold for 10 minutes before their line went "dead" and no "on hold" recording returned. I tried reaching technical support, customer service, even sales support. This is on a Tuesday morning at 10:00 a.m. Nothing. I never heard a live human being.Do NOT buy Kidde products. Waste of money and time.
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