Title: Do Not Buy This Product....Customer Service doesn't exist!
Product review: I purchased this product and in less that 6 months it had lines across photographs randomly. These showed up even on the sample pictures from the factory. In addition, after about 5 minutes...the power would shut off. After emailing customer service numerous times I finally obtain RMA info. I returned the unit almost a month ago and I get no response to emails. The one response I did get said it had been shipped by FedEx as per the attached Airway Bill. Well there was no airway bill attached...so nothing could be tracked. I responded telling them no airway bill was attached and I have not received a response. Considering this was a very expensive frame at the time I purchased it...I am extremely frustrated. I would never purchase another product from this company nor would I advise anyone else to either.
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