Title: customer service is horrible
Product review: i bought a archos 380 and camera on amazon, both products would not work properly, rma's were issued and i spent 30 dollars to send the items back, when they returned after several weeks, the unit was NOT repaired and the camera was replaced with one that was worse then the old one, i have sent many emails to no avail, finally they issued a new rma, and they want me to pay to send it in "again",i refuse to send them my 380 again since now they have had the product more then i have had the product. and i told them to send me a back up 380 and camera and i will send in my broke ones AGAIN, they wont do it. do not buy this product. I bought the product in jan. and its now march. i am currently on hold with their customer service for an hour. no answer yet
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