Title: Hands misaligned
Product review: The minute hand of this clock arrived misaligned, so that clock always shows the time 3-4 minutes behind the actual time.I contacted the manufacturer (e-mail to customer service remained unanswered for 3 days, so I had to telephone). They said they would repair the faulty clock, but refused to pay for shipping (their claims is the the minute hand could have shifted in shipping --- since the hands are balanced in the spindle, this possibility is highly unlikely).Since Lacrosse clearly has manufacturing issues (other customers report similar misalignment issues), and has poor customer service, you might want to look at a different manufacturer. Even though I am returning the clock to Amazon, which knows how to treat their customers correctly, this is another of life's little hassles.
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