Title: Poor customer service at SanDisk
Product review: Buyers BEWARE of doing business with SanDisk.....The MP3 player is great and easy to download on. Very easy to use, even though no directions are given in the package. My complaint is with SanDisk themselves. My MP3 player arrived in a sealed and non-damamged package- however the headphones had a short in them. You could only get music from the right ear. I registered the product with SanDisk and asked for them to please send a pair of replacement earphones. I was sent a response from them stating they would try to accomodate me, but the next time that I damage or lose an item- I would have to go to the local electronics store. The headphones are evidently poor quality and it is a shame that the company will not stand behind their product and then accuses people of damaging or losing items vs. admitting their headphones stink. I will not do any business with SanDisk in the future, as I now see how they treat their customers.
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