Title: The Tech Support issue
Product review: I have talked numerous times with support center from India and Philippines. They were all trying to help, however, they do not know what causes the Print Server behaves that way. Every time I tried to print, it requires to unplug the power code to the print server. After printing, I try to PING the device, the system does not recognize the IP anymore. I have returned the item for the second time and no reponse regarding refund of my purchase. The support from remote help center for product and support from Amazon for customers seem to be equipped just for trival issues.
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