Title: Decent shaver, poorly designed cleaning base, good customer service
Product review: I purchased this for my husband 2 and a half years ago. HE changed the solution and filter regularly. There is a clamp on the pump that starts rusting pretty quickly. Why the design was not updated to a stainless steel clamp is beyond me. The base was replaced after a few months when we noticed the problem with the rust. Customer support was great. The entire system was replaced when the rust got really bad again and we suspected it was affecting the shaver head. The third base quit working a couple months ago. My husband has been cleaning it by hand since. We're surprising him with a new Norelco 8245 XLD for father's day. Another note - In the last year I was only able to find the solution on Amazon.
Would you say this review depicts the product in a flattering or unflattering light?
