Title: Philips gives poor customer support!
Product review: After we used and liked the phone for two weeks the handset developed severe static. When we contacted Philips' customer support they agreed it was a defective handset and gave us an address to which we could return the handset for repair or replacement. Our poatal service record of receipt indicates they received it on October 21, 2006. For more than two months we made numerous phone calls, spoke to many different persons, and were promised callbacks that never came. Finally a "supervisor" assured us that a handset was "in the mail." That was more than three weeks ago. We plan to keep trying to get some satisfaction, but meanwhile we have lost any shred of confidence we ever had in this manufacturer.
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