Title: Unreliable, difficult to troubleshoot and repair
Product review: Although the units are convenient when they're working, they're very inconvenient if something goes wrong. LaCie doesn't have good troubleshooting software. Instead, you get a flashing blue light--really helpful. Taking the drives out and putting them back in is difficult. I'm concerned that the reason two of the four drives failed in ours is because they got too hot. The units are only used for backup, so they don't receive intensive usage.
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