Title: purchase with caution
Product review: I recently purchased this player and was excited about its cute design and ability to interface with .wma files. I have had no problems with the radio or the ability of this device to play MP3 audio files--the sound is very good. However, none of the .wma files (files burned from my own CD's) will play on the player. Perhaps this is a mistake that I am making in attempting to download these files, however noone seems to be willing to help me with this problem. I have been extremely frustrated with customer support--I have sent 3 emails to their customer support center and received no replies in over 2 weeks. In addition, no one answers their customer support line--I've stayed on hold in excess of 30 minutes multiple times. Because of this, I am left with returning the player and not recommending it to those who may require any sort of technical support.
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