Title: Still not working, no hope that it ever will.
Product review: Got this remote for the holidays, still not working. Have tried at least 10 times. Setup SEEMS easy, but then when using it in the real world, my devices go crazy. Every time is something different, things turning on and off wrong, different modes. We even tried eliminating our surround sound box, and only have a TV and cable box now. No good. Emailed customer service twice. No response. Called customer service, was on hold so long (>30 min) I gave up. I am a programmer, and I still can't get this to work. Seems like a complete waste of money. It looks cool though. Maybe it's just a prop from "Minority Report!"
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