Title: TiVo is the BEST! Service is even BETTER!
Product review: The review about TiVo Customer Service is WAY off. Just a bad experiance I guess. TiVo is the best thing I have ever bought. Don't get one because of any review you read. TRY IT FOR YOU SELF. They are SO awesome! Don't get UltimateTV, I mean, come on, look what's happening to WebTV. If you want a cool game system, get the X-BOX, If you want the best DVR out there, Get a TiVo!
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