Title: Looks Great on Paper
Product review: This unit looked great on paper and I was excited at the prospect of scanning my old slides and negatives but the soft ware provided with this unit has serious flaws and tech support is less than helpful (the understatement of the year). I have other scanners and a state of the art PC, but in spite of waiting on hold forever (TOLL CALL) nothing works. The e-mail support is worthless.
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