Title: RepairMaster Warranty
Product review: I purchased 3 DeLonghi air conditioners from J&R Music, along with Repair Master Warranties. When on of the a/c's broke down I called RepairMaster - an arduous, frustrating process - and they said they had no service providers in my area. I live in Manhattan, NYC, and if they have no affiliated service providers here then they do not have them anywhere. They wanted me to call around and find someone to repair the Delonghi ac and have that person join their network of service providers so that I could get my ac repaired under their warranty. This is a worthless warranty. They will take your money and then do nothing. Which brings us to J&R Music, the sellers of this worthless product. When I called them to complain about RepairMaster I was informed by a customer service rep that all they did was sell the RepairMaster warranty they took no further responsibility for it. J&R is complicit in this fraud.
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