Title: Great Series but Poor DVD Quality & Amazon Customer Service
Product review: The serious is great but when I ordered it I found that one of the dvds was defective. I contacted Amazon.com. They sent me a replacement which also contained a defective dvd. They also did not mention that I was supposed to send defective set back. On December 31st (!) they sent me a link to a return label that had expired (!) and they would not issue a new one. They only threatned me to charge my cc if I did not return the dvd without giving a clear deadline date just saying in 10 days. I am not sure when the count starts, why they sent their request so late and right before the holidays and why they did not send e return label with a replacement set. This is a very poor experience with Amazon.com. They sell defective dvds and their customer service is loose and disorganized.
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