Title: First product did not work
Product review: This product was purchased as a X-mas gift for my parents. When they tried to get it up and running, the XM radio would not turn on. Thinking that it was the stereo itself, we replaced that. We soon found out that it was the home adapter kit that was not working. When I contacted the company about an exchange they were not helpful at all. I was told that I needed to ship it back to them, which ended up costing me more than the actual product ($10.00). When I called the Satelight Radio store, they were rude and could not offer any other options. They told me that there was NOTHING that could be done for me regarding the malfunctioning product or the shipping costs. I sent it back a week ago and am still waiting for the new product to arrive.
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