Title: Buyer Beware - Noooo support
Product review: Nero has the potential of being the best, most user friendly burning software around. I've used a dozen applications over the past 3 or 4 years and Nero has the potential to be the best. Where Nero falls down is support. If everything works for you...great! If you happen to have a legitimate problem, one that fall out side of the FAQ, and self-help section of Nero.com, you're out of luck. There is no forum to get your issue resolved. Not only have you bought a product you can't use but you've spent hours trying to solve a common problem. If you are a basic user just getting digital files this may be the product for you. If you are a power user who may have files on servers, long directory paths to files you want to copy or backup you may want to stay away.
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