Title: Worked well, then failed. poor customer service
Product review: i bought this product for its feature set -- 70 VPN tunnels, DHCP, PPPoE for xDSL, convience of setup and use. all of that worked fine for roughly 8 months, then the box died -- no lights, no activity at all. to their credit, LinkSys Tech support were quick to offer a replacement part, but that was a week ago. in four days of multiple telephone calls, multiple promises that the replacement product would "ship today", and lastly a personal promise that a replacement would ship, i still have no idea when or if i will ever be able to replace this product. i probably should have purchased something from Sonic Wall instead.
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