Title: Oof!
Product review: This may be the most inaccesible management book I've ever read. I picked it because of Shewart's exalted position in the quality movement - as the mentor and intellectual guide to Deming, he is the theorist behind the quality of our cars, VCRs and televisions.Unfortunately, his writing is enormously hard to read and apply. The mathematics were very hard to penetrate - dozens of pages to even get to basing control charts on standard deviations. I've got a minor in mathematics, so I was suprised by the difficulty. It was near impossible to derive quality lessons from the book.In deference to the author, I'll make a lot of excuses for him:- It was written a long time ago.- The book was aimed at statisticians, not managers.- A compilation of Shewart's ideas would be more effective than lecture notes.My end recommendation - browse before you buy.
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