Title: Poor Manufacturing Quality, Service, & Clumsy Use
Product review: I purchased this lawn mower a few weeks ago. I found an electric lawnmower to be a novel idea, but working with a power cord has proven to be clumsy and restricting. In less than a month, the hooks/pins attaching the handle to the base broke, making the lawnmower inoperable. I was not overly rough with the mower. Customer service suggested I take it to my "local" service center, which is over an hour away, and only open 7 - 5 weekdays. Not wanting to make 2 trips (200+ miles of driving and 2 half-days off work), I called first, and they didn't have the parts in stock anyway. The replacement parts are being shipped to me, and I'll get to fix it myself.
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