Title: An embarrassing disappointment
Product review: Tasked with creating a database of all the conatcts in my company, I did quite a bit of research on card scanners. The Penpower scanner had good reviews & seemed user friendly. And it was, at first. I successfully scanned TWO business cards before the software stopped recognizing the scanner hardware. I have since attempted to contact customer service literally DOZENS of times (it's now just the first thing I do when I get to work every morning) & have yet to hear back. Their website has a form that you fill out & submit - no 800 number is listed or anything. I just fill out the form & send it over & over & over again.
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