Title: Very poor quality and service
Product review: I bought a Delonghi dehumidifer two years ago because of the slick packaging. At the time I was worried that even though it looked good, it might have poor quality. My worst worries were confirmed. By the end of the first summer, the motor stopped working. To get repair service, you have to take it to an authorized repairer--there are only a couple on the East Coast. While there was one within 45 minutes--that amounts to a waster of two hours of travel, including time at the shop. Any way, the repair shop was swamped with repairing the same model. When I got it back from the repair shop, after a month, it still didn't work. Delonghi customer service told me that my only recourse was to continue to go back to their sole authorized repair shop. I decided to cut my losses at that point.
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