Title: Kohler Rocks
Product review: After installing this faucet myself I was having difficulty getting the same flow I got from my old faucet. I inspected my installation and performed my own troubleshooting for many hours to no avail. I reluctantly called the support line not expecting much help and fully expected to go through the whole repackage, warranty return, wait, pay shipping and wait dance.The representative walked me through about 5 minutes of troubleshooting. We were unable to resolve the problem. She asked for the model number, my name and shipping address. In three days replacement parts arrived. I installed one of the parts and the faucet worked wonderfully. Minimal wait on the shipping, excellent support, no hassle and extra spare parts. Well done Kohler. You now have a `maven' in Colorado.
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