Title: Ruined my carpet
Product review: After receiving and assembling my NEW vacuum cleaner, I tested it on my brand NEW wall-to-wall carpeting. After a few seconds, I noticed the motor sounded slightly different. As per the manual's instruction, I checked for obstructions, there were none. I then tested it on my kitchen floor and saw with horror that it was leaving greasy black streaks on the floor. I went into the living room to retrieve the manual and AHHHHH! there was a big black greasy stain on my NEW wall-to-wall carpeting, which will probably never be completely clean. I went back into the kitchen to turn on the vacuum and the motor wouldn't come on! I waited overnight (not just 30 minutes) before trying it again and it still won't come on, but the light is on. I'm currently wandering through the maze of website options and phone options to reach a human being.
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