Title: Terrible Customer Service
Product review: I received this item as a gift. The glass arrived broken. It took about a week to get someone from the company on the phone -- first, no one responded to my email, their hours are only from 11:00a to 5:00p, and for about a week I think their phone was disconnected.When I finally got someone on the phone, they were very nice and said they should ship out a replacement glass as soon as they had one from the manufacturer.Seven weeks later . . . they shipped it to the wrong address.Still waiting.
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