Title: Olympus Customer Service is a disgrace.
Product review: I purchased this camera in July as a birthday gift for my husband. As he had owned a manual Olympus for many years he was very excited to see what the new camera could do. Sadly the camera did not work and we were unable to produce even one photo from it. Well these things happen so having spoken to the help desk at Olympus we duly packaged up the camera and returned it to Olympus. They acknowledged receipt of the camera on 30th July and we waited patiently for it's return. It is now the 9th September and despite phone calls and email we still have no camera and no explanation. From your other reviews it looks like this could be a great camera and lots of fun. It's very sad that Olympus is too big to care about it's customers. We look forward to revising our review when we have had the opportunity to use the product!
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