Title: Work boots
Product review: Although Amazon.com lived up to its reputation for good service, I was disappointed that my first pair of work boots had steel toes when I had ordered plain toes. Wearing steel toed boots is like putting a soup can on your foot! I contacted Amazon and was immediately emailed a UPS return label. The second pair arrived a few days later and also had steel toes! Amazon reacted by issuing a UPS pickup label and also by giving me credit, assuming that if another pair would be shipped, they too, would have steel toes. I really can't say anything about Western Chief boots, because I never was able to try them; however, Amazon handled the situation very well.
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