Title: Good product - This one seems to be missing the SecureLock though
Product review: I have owned the 1gb model in the past. I just bought the 2gb model, and although the packaging and manual references the SecureLOCK function, this unit does not have it. I called technical support (18 mins hold time, got disconnected, 16 more mins hold time at 10am PST). The tech support guy thinks the software is available for download but couldn't find it (I spent 30 mins looking before I called technical support). The URL in the manual is no good (404).The warranty is good, but if you have to send it in, expect it to be gone for 60 days. On two occasions with my 1gb model I had to send it in. Once was a defect with the memory stick, the other time the scissors broke (not just the spring, the entire scissor arm broke off). The first time, I got so frustrated with the amount of time it took, I nearly bought another one to replace it. The second time, in anticipation of the delay, I bought the 2gb model.
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