Title: Customer Service/Sound problems
Product review: This computer looks sleek and beautiful and boasts lots of great "entertainment" package items. Unfortunately, if you can't hear anything, what good is the entertainment package? After repeated attempts to fix the problem through what HP claims to be "customer service", I have given up. What ticks me off the most is the sound issue I am encountering is a KNOWN problem at HP, yet they continue to sell this computer to unsuspecting consumers. If you like to be put on hold multiple times for at least 30 minutes and have the customer service people from another country dump your call when they don't know how to help you, this computers for you!
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