Title: "Change twice"
Product review: Built on the thesis that sustained change (and in particular the change to living with continuous change) requires that we 'change twice'. The first change - in arrangements, structures, relationships, processes and so on - does not stick without the second change, which is in perception - how we see the world. The author works through tools and techniques that challenge our established mind-sets and so facilitate this second change. The text contains useful lists - for example of types of questions and the impact of asking questions in different ways - and a variety of visual puzzles designed to challenge our view of 'the obvious'.The style and coverage is somewhat reminiscent of the de Bono books, but with a tighter linkage to change in organizations.
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