Title: no customer support
Product review: This enclosue kept "crashing" my drive. It would cause the connection to be lost between my computer and the USB controller. I'd hear a clicking type noise coming from my drive. I RMA'ed the drive and the new drive does the same thing so this is most likely either a drive compatability or the enclosure just plain does not work. Either way upon contacting bytecc usa they told me to get an RMA from the store that I bought it from...Amazon...yeah right! It has been months now since I purchased this. What a joke...avoid this bytecc
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