Title: Best people-oriented book for Six Sigma practitioners
Product review: Mr. Eckes has done us all a great service by applying his background as a psychologist to Six Sigma implementation, both from a tactical and strategic perspective. It's easy to get caught in the technical trap of Six Sigma and overlook the people impact. In this book, George bypasses the technical side, assuming we are familiar with it, and gets into the people issues from every perspective I can think of. There isn't another book out there that deals with this issue as clearly and in as much depth as MAKING SIX SIGMA LAST. Great Book!!! Five Stars. Thanks, George!
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