Title: Beware of this product
Product review: Laser Shield Security System is not recommended.We have had this product for two years. It has created problems with our telephone line, sometimes "answering " our phone, despite numerous attempts to fix. Last fix was a new monitoring station that not only answered the phone line on the first ring but also left the phone line disconnected until the monitoring station was cut off. Customer service is bad--long waits (20-30 minutes.)Alarm was triggered once and computer called neighbor, who didn't imput code fast enough. They came to our house to await police and explain what happened. Turns out the system never contacted the police.Customer service offered a three month service charge credit, then billed my credit card for three months.Company I bought this from no longer sells these units. You can figure out why.
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