Title: Read Them All
Product review: As the title says, "Read Them All!" The all refers to the other reviews posted on Amazon. One thread seems to stick out, and that is poor customer service. I kind a passed over the reviews by people who were bolded over by having their first stand mixer. My acquaintance with Cuisinart's customer service is a personal one. I called their customer service number to ask questions about the internal works of the SM-55 mixer. My first question was about the composition of the moving parts, that is, were the gears all metal or were there pastic gears and pullies that made the machine work. The woman on the other end of the line told me, "Oh no, that gets into specifications, and we don't discuss specifications. My thought after reading other comments regarding poor customer service was that my experience said it all for me. Why step into that cow pie when you don't have to. I will not be buying the mixer.
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