Title: Bad Customer Service
Product review: I spend $30 returning the scanner. The scanner won't scan image of document only to Word File. Then some of the images does not scan too well. Emailed Customer Service. Took them FIVE days just to ask me what my problem was. Got so FRUSTRATED returned the product. Never have to return an Electronic product , so my husband threw away box. End up having to spend $30 just repacking and reshipping. Save the boxes! Don't think I will buy from unknown maker. Stick to HP's or well known brand!
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