Title: No customer support!
Product review: Received this as a gift this past Christmas and finally opened it several weeks ago. It works great on A/C power but goes dead when unplugged. The battery won't hold a charge. It took phone calls to three different companies to finally find out that this radio hasn't been made for several years and is no longer supported. At first, they said the battery wasn't covered by the one year warranty. I pointed out that the owner's manual didn't say that the battery was excluded. I pushed the 1 year warranty issue and was told that if I shipped it back and it proved to be defective, the best they would do is to exchange it for a different type of product- perhaps a spot light. Do not buy this radio!
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