Title: Beyond Usability
Product review: This book has made me realize there is more to a website than content and usability: Return On Investment. And even though a consider myself to be an experienced website-maker, I have learned a great deal from reading it.However, for 2 reasons I decided not to rate 5 stars:1) I found it difficult to discern any stucture. It was as though all chapters where so much related that their order seemed irrelevant.2) A picture says more than a thousand words. Unfortunately you won't find many pictures in this book. Those that you do find, hardly make the point any clearer. Most have no caption, others have one that's pretty useless ('Change #4 Before'); you need to search the surrounding text to find out what the image is about.Having said that, I highly recommend this book to anyone running a commercial website.
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