Title: Very disappointed
Product review: I have had high hopes for this after reading the reviews and was trying to ignore the bad reviews. Little did I know that I received defective item(s - so far it's been the second one). The original product received broken in two. Amazon customer service was very responsive and was sending me a replacement one the same day I issued the returned order. I have just received my second one about 30 minutes ago and guess what, it was also broken (the handle this time). I have just issued another replacement. I am so very disappointed with this product. It makes me wonder if the product will deliver its promise... Hopefully the third one will come intact until I can actually use it. The 1 star is only for the customer service. Hopefully they are as good as they sound.
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