Title: Bad Right Out of the Box
Product review: I bought the T-fal because of the name and the cool design. I opened it up, plugged it in, and could not get the handles to stay down. After a few minutes I was able to get them to stay down. The toasting took a long time (longer than my old one.)and when I tried to get it to toast again one of the handles would not stay down at all. The T-Fal 800 number I called was confusing, since none of the computer operated options directed me to getting answers about broken appliances. I returned the item the same day I got it.
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