Title: More headache then it's worth
Product review: After days on the phone with the Indian technicians the unit never got to function wirelessly. It only holds about 20 sheets of paper and the feed mechanism is poor. After a few months of use I got a paper jam and realized that there is no way to get to the crumpled paper inside the machine. The customer service agent advised that I turn over the machine and vigorously shake it for 20 seconds. While the sheet didn't dislodge, it did stick out a bit from the rollers and with great difficulty I managed to rip it out piece by piece. Now I still get the paper jam notice and I'm just going to throw this unit out. One more thing, the ink for this unit was really expensive. These companies don't make much on the machine but on the replacement ink cartridges. I'm going to pick up the highly rated Brother MFC-490CW at a local Office Depot or Staples for $129 and have the ability to easily take it back if it doesn't work.
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