Title: I'd give it zero stars if I could!
Product review: If you're unlucky enough to buy this, then I feel sorry for you.I bought one of these in Oct. 2002. Quirky, but acceptable. The unit's problems are well-documented elsewhere.The screen went completely blank in Jan. 2003. Sent it in for repair. Waited for 6 weeks; it came back with a note saying I needed a return-authorization before I could send it in.Then I called customer service. These people are worthless, and woe unto you if you ever must deal with them. "We'll send you a new one". "We'll send you a refund". "We'll offer you a partial refund". "We'll send you a different model".None of these events ever happened, even though my phone calls to "customer service" stretched into the summer 2003.Henceforth, I will never again purchase any product with the RCA logo on it. Thomson is their parent company, and I believe they also own the GE consumer-electronics trademark (not sure) - if so, I'll avoid that brand too.
Would you say this review depicts the product in a flattering or unflattering light?
