Title: very bad customer service
Product review: I purchased this ball with the recommended mini air pump from the vendor Sissel recently. The mini air pump is a piece of junk --- came with no instruction at all, and a needle that can not be fitted to the pump. The ball looks bad as well --- well as you cannot use the pump as they advertised, you have to use a straw to inflate it.I'm so disappointed with these products that I want to return them -- however, I was told by the C.R. that I'm not going to be refunded for the freight cost ($6.49) and I have to ship it back out of my own pocket --- and you can imagine how cheap the company is. Better just go to some local sports store and buy a better pilates ball.
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