Title: Miserable Product
Product review: Software that you have to use is absolutely horrible, loaded with advertisements / unsolicited upgrade offers, etc. Painfully slow, multi-step process to get an mp3 file into a converted propietary format and onto the player. The simple drag & drop interface that everyone else uses would be nice! Also, I don't know why the tuner is even there, you have to be in the same building as a radio station to pick anything up! I'd recommend buslink mp3-bd256, it's what I got for replacement, love it.
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