Title: Buyer Be Aware: Warranty not honored if purchased online
Product review: I bought this item October 2003 and it broke down today. After holding for 15 minutes to talk with a tech support, I was told since I bought this from an online retailer, Amazon, the company's policy is not to honor the warranty as "anyone can sell online and therefore we don't know what they could have done to the product." Needless to say, I am extremely disappointed. I hope you don't.
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