Title: Another disappointed customer
Product review: I'm sorry to say that other reviews of this product from customers who really wanted it to work also apply to my experience. The software loaded on my Mac (OS X 10.4.7), but then the trouble started. The software USB driver could not seem to keep the pen captured, and when it did, scanning was haphazard. Not that it mattered, because try as I might (and believe me, I am a very careful troubleshooter), I could not get a scan that was clear enough or stable enough for IRIS to recognize. This is too bad, because the IRIS engine in general is fast and accurate in other Mac applications ... and is what led me to give this product a try. Thank you as always to Amazon for your customer-friendly return policies!
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