Title: horrible purchase I have ever made
Product review: I purchased this item through Amazon after reading the reviews. The product doesn't stand up to it's reviews. The seat cover fell apart after the first hand wash. When I called the customer service the DOTS design that I have paid extra for is unavailable. The alternative that I have ordered, which they have claimed is readily available is not shipped to me for 2 months. There is no follow up. When I called them a month later I was told that even the alternative is on back order, but it will be shipped to me in 3-4 days. Another month, a phone call and after changing to another design I finally got the replacement. Ofcourse the replacement cover doesn't match the chair now.
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