Title: Item returned
Product review: I didn't want to rate this item because I did not use it. I had to contact the seller about returning it, because the hinges were broken off. Petco has a policy where you can return/exchange to a local store, but since the item was broken the seller requested that I just dispose of it properly. I then shopped in the local store and purchased an item that was unbroken and more appropriate for our need in addition. This item in the store looked very sturdy, I am not sure why the one I received was broken in the manner it was. Seller was very fair in customer support and solving the issue of the broken item. I would definitely buy from them again.
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