Title: Awkward Product shows lack of customer focus.
Product review: Version 2 shows lack of customer focus. I have used the emergency recovery feature. When creating a recovery disk it asks you to find the appropriate drivers for the SCSI and Jazz drives and tells you to search your manufacturers literature! Good luck on this. I could not get an emergency disk to work with my SCSI Jazz drive, and I am a reasonably educated user and program computers as part of my job.During an emergency recovery from tape, the program stops in the middle of a 4 hour restore to wait for your input everytime it encounters a problem. Any decent program would just put this in a log file for you to see later. In the first 700 files (out of 1200) it has stopped twice. This makes unattended operation almost impossibly slow. Also You also cannot restore multiple file systems at once.Even if they fixed this in a later version, how can you trust a company this sloppy with your data?
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