Title: Terrible product, terrible customer service
Product review: This is the first online review I've ever written, but I was compelled by how awful this product was and then by how indifferent the customer service was. I got this as a gift, and thought it would be great for my 6 year old son who likes to listen to kids music while he takes a bath. But the CD player mysteriously stopped working after about a month. Then, when I finally got through to customer service, the woman on the line said they could do absolutely nothing for me without a receipt (even when I offered to give her the serial # off the player, which presumably would tell them it was just purchased and is still under warranty). When I asked to speak to her supervisor, she said she had none. I would never buy anything from Memorex ever again.
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