Title: AWFUL SUPPORT
Product review: Bought the 5105-s701 in aug. 2002, it broke down soon afterwards while I was working in Europe.Toshiba service providers in Europe wouldn't service it, claimed the warranty was not valid in Europe although the warranty booklet that came with the machine clearly states that the warranty is 'valid in the US and overseas when you travel'.Toshiba warranty center said it's warranty was valid worldwide but that was about all they could do. They couldn't contact the European service provider to sort this out and I tried repeatedly to reach Customer relations at Toshiba HQ but my calls were not returned and emails and letters through regular mail were not answered. Ended up paying for the repairs myself and all further attempts to get it clarified from Toshiba where this warranty is valid have also not been answered.I'm very dissapointed in this support I got from Toshiba andit will certainly keep me from buying Toshiba products in the future.
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