Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Support Sucks - Stay Far Away
Review: I sent them an email with a support question and it took almost a week one time and the other time I'm still waiting (3+ weeks). Call me stupid, but I even called them once and was ripped off to the tune of $1.29 minute. Nothing like buying it all over again!! I ditched this piece of trash and now have Roxio Easy Media Creator 7 and it works great and their support for the one time I needed it is far better - received an email response in a day.
