Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Defective Product
Review: I purchased a new remote but the 0 button did not work out of the box. I called the tech support and we remapped the 0 button and found the remote to be defective. I then order a replacement and found the menu key to defective. There were other keys on the remote that would not work unless you pressed them firmly. I think this is a good product but the remote is not a high quality product. The remote should work out of the box!!!
