Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Coffe maker with no needed replacement part.
Review: I bought this coffee maker through Amazon a few months ago. The gold filter basket (which is necessary with this unit) has a broken handle. I started looking online for a replacement unit and could only find the standard baskets which will not work in this machine. I finally found the transcript of a conversation between Hamilton Beach personnel and someone with the same machine. After she insisted there was no basket for this machine he finally said "ok so my coffee maker is a paper weight now?" Her reply was yes. Do not buy this unit as Hamilton Beach obviously does not support it with parts.
