Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: DO NOT BUY THIS REMOTE!
Review: This is my second remote of this model and I have five other Logitech Harmony remotes in the house.Take my advice and DO NOT buy this remote. The keys have a tendency to fall out and, if like me, you have young children, the results could be disastrous.Logitech's customer service is nothing but shameful. I called the company to purchase new keys. After a 32 minute hold I was connected to somewhere in Asia where the service tech, who had a poor English accent asked me about twelve irrelevant questions. I told him that I wanted to buy new keys and was told as the remote was just out of warranty they could not help, but can sell me a battery door cover!I then went onto to a manger who said they cannot help but can sell me a new one for 50% off! Now that's customer service.If you buy this then do so at your own peril, eventually yo will need some customer support and its just not there; that is unless you want to buy another.
