Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Of no use to me
Review: The saw blade is very sharp. The extendable pole works well. However, it is not practical for sawing a limb 12 feet in the air. One cannot cut the limb when it is unstable flopping around in the air. And it will not cut a limb more than two inches in diameter. This product was a disappointment and of no use to me.
