Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Cute, but not a great company
Review: My 4-year old loves it for about 2 minutes each day. It's not very "fun" until you can release the butterflies, since the container just sits there, but it's still a good learning experience.However, I had an issue with the company from which you have to order the caterpillars. My voucher said it costs $3 for processing of the larvae, but I was charged $5. And then instead of the 5 larvae I was supposed to get, I got 2. How much fuss does one want to make over a $3/$5 charge? I have enough on my plate to waste time going back-and-forth with the company. My initial contact with them received a quick response asking for order clarification, and then I never heard from them again. It's not a lot of money so I'm not losing sleep over it, but I imagine how much extra they can make ripping off lots of people a dollar here, a dollar there, a caterpillar here, a caterpillar there. I don't think it's a good company, and I wouldn't do business with them again on principal alone.
