Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Snarky and just plain mean
Review: Wow, was this book a disappointment! The premise was good and it might have been an interesting read if the author had any clue about what she was writing about, but her condescending attitude about the people she was interacting with made her seem like a total jerk, lacking empathy and understanding. Her snide comments about people's clothing and what they were eating revealed her personal discomfort outside of the ivory tower. Absolutely horrible!
