Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Terrible mixer - huge disappointment
Review: I'll repeat what others have said. I've owned this for about three years, used it very infrequently for frozen fruit smoothies, when the black plastic gear housing sheared off from the base, rendering the blades useless. I called Cuisinart and was advised to buy a new gear assembly, which wasn't the problem. I hate throwing away good money after bad. When I called back, customer service seemed in denial of this obvious engineering flaw, and wanted me to pay to ship the heavy base and pay to repair it. I realize it was just past warranty, but given my infrequent use and the company's bad design, I just felt that Cuisinart should make things right for the expensive product they sold. My $30 Black and Decker blender has outperformed this $100 Cuisinart. If customer service dealt with this issue, I would have given them another chance, but now I will always avoid and never recommend Cuisinart.
