Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Will they be better at fixing then they are at sending a policy?
Review: I must admit that the reviews showing purchaser's inability to get a unit fixed bothers me. I have purchased a plan (although I must say that every company that offers an extended warranty begins their coverage period when the item is purchased, not when the manufacturer's warranty expires), but am troubled by the fact that it's been 3 weeks since my purchase (and 3 weeks since my credit card was billed) and I STILL don't have a policy in hand. If they suck this bad at sending out a piece of paper, I am not too optimistic about their ability to fulfill their agreement with their customers. I will not do business with them again.
