Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Does a pretty good job
Review: This is a pretty great machine. It makes really great latte's if you use Espresso pods. We use our machine about 2/3 times a day.The machine is a little too lightweight. You have to hold the machine down when putting the portafilter in to avoid lifting the machine off the counter.It's a little too short for larger sized mugs. Nowadays, people are buying larger mugs (16 oz) for lattes & such. This BARELY fits a 10/12 oz mug. The only way we can get our 16 oz mugs to fit is to remove the drip tray. This works well but is kind of a pain.Many POD companies are beginning to sell "double-pods" since most people drink doubles. This machine comes with a single-pod portafilter. Since we always drink doubles, we have to smash our double-pods in the regular portafilter. It would be nice if it came with a double-pod portafilter.I would still recommend this product. It does a great job despite the complaints I listed above. :) For the money, this espresso machine is a great buy.
