Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: It works well
Review: I did have a little trouble with the button that is supposed to raise the brushes, but after writing to the company they explained how to do it. And it worked! It does clean hard wood floors well. I do haul this vacuum up steps, and if you are of normal strenghth, it is not that hard to do. The hose attachment could definitely be longer- but it does the job! All in all, I am pleased with my purchase.
