Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Bad service and defective players
Review: I ordered two of these for jogging. One for my girlfriend and one for myself. Right off the bat, my girlfriend's experienced alot of problems because the firmware apparently goes bad very often on them. Fine no sweat, mine was fine. Then I realized the headphones were defective and the left was becoming increasingly mute. I tried to get Rio to help me because my warranty was getting closer and closer to expiring, but they refused to every respond. Now, my warranty has expired, my player won't turn on, and their secret firmware fix (that they don't post on their website) doesn't work either. It's dead and I'm out a lot of money, thanks to amazon, JR and most especially Rio.They should delist scams like this.
