Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disappointed customer
Review: I had the impression this product was a book. As it turned out it is a package of postcards. I was very disappointed. These post cards and accompanying descriptions had limited information and only two images per project. I had purchased this product under the misunderstanding that it was a book and I had intended to use it for preparing a presentation on Koolhaas. Not only was it not useful for this purpose but the delivery took so long that it did not arrive till after it would have been needed.
