Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great Vacuum
Review: I too, purchased this vacuum based on CR recommendation. I am pleased with the suction, and I would have given it 5 stars, but the Power Paw attachment did not come with it. But I will say that Amazon's customer service is awesome. I was sure that I would be guided by endless voice prompts prior to speaking to an actual person, but I was pleasantly surprised when I spoke with Samantha almost immediately. She even said that she would call me in a couple of days to follow up on the issue. That's customer service.
