Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Could've been a great mug
Review: This mug appeared to be high quality. The emblem was impressive. The interior of the mug however had lost the glue and would rotate when the lid was tightened, preventing an adequate seal. When we contacted the seller, they did not offer to send a replacement. We were required to return the mug for a refund and would then need to repurchase the merchandise. That just seemed a bit labor-intensive for defective merchandise. We did, however, receive a timely refund upon return of the item. Otherwise, it would've been a great purchase!
