Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: received broken item
Review: I eagerly awaited the arrival of my Hamilton Beach grinder. A friend of mine uses this model, and it works well for her. When it arrived today, I got out my beans and got ready to grind. However, even with the containers "locked" in the correct position, my product refused to grind. Press power button. Nothing.I called customer service as the directions stated to do. While they were willing to send me a new one, I would be responsible for the shipping. Well, I already paid for the shipping once for this broken item. Definitely not risking it again with this company.Very disappointed. I was hoping to begin enjoying my freshly ground coffee today.
