Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Go Right To BURN RATE
Review: I've just read two books that tell the AOL story. This one and BURN RATE. This one acts like AOL is just another good-luck entreprenurial success story, la-di-dah. If you've ever done any business with AOL--and who hasn't--you'll want to skip this kiss job and go right to BURN RATE.
