Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Missing washers and broken pedal upon delivery
Review: I just received the item today. Unfortunately, during assembly I found out that 2x wave washer (#27) were missing. The plastic foot pedal was also broken. GOing to call Schwinn on Monday and hope to get a replacement ASAP. Disappointing that I cannot use the machine right away.1/27: This is a follow up to my earlier review. My item was missing 2 washers and one of the right pedal was cracked. Called customer service but the right pedal is out of stock until March. Also, any company that does not have the courtesy to ship 2 washers (missed due to their fault) overnight does not deserve to mention they have a customer service. It has been 5 days and I still have not received my 2 missing washers. If there is an example of total customer dissatisfaction this will be it.
