Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: um............some like it hot
Review: The machine makes great tasting espresso with a very nice crema however, the coffee isn't hot. After calling the manufacturer, I found out that the coffee should be between 175-185 degrees. My husband and I tested the temperature (for 10 days straight) and discovered it was only between 150-160 degrees. I called Briel back and he said that we need to let the machine,with the filter holder in tact, warm up for 5 to 7 minutes before we make our first cup of coffee for the day. Well, we tried that and it only raised the temperature to 165 degrees. Briel said we could send it in to have the thermostat replaced however it wouldn't do any good (because it was the user's fault not the machine...???) SO...I guess we'll have to heat our espresso up in the microwave if we want hot coffee :-( - I wouldn't buy this again.
