Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Shipping Problem
Review: Shipping seems to be a problem. Website states item usually ships within 24 hrs. I even paid the additional $9.99 for 3-5 day shipping figuring I get the item in a week or so. Place order on July 28th, to my surprise after placing my order the email receipt stated shipping estimate September 26. Must be an error, called customer service on July 29th and told it is an error and should ship soon. Waited till August 2 and still no change on shipping status. Called customer service again, was told that he didn't know why website says 24hrs and my shipping status is not till September 28th. Could not verify if it would ship any sooner, I decided to cancel my order since I could not get a definite ship date. I understand this is a large item but when the website states - usually shipping within 24hrs, I expect it to ship within a week not 2 months later. I guess I'll just pick one up locally.
