Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Item didn't work
Review: The item did not work, emailed customer service, who only work Mon - Fri 9 - 5 PT. This is weird for an online business!!!After some silly questions from customer service, they asked me to call them (during business hours). The person I talked to was not respectful, he actually laughed at me and treated me as if I am stupid.In there "efforts" to fix the problem, they sent me another package (without requesting me to send the original one back). The second package did not work either.The second call to customer service was better. They gave me a full refund without requesting the packages.
