Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Horrible experience!
Review: The First time I got this lawn mower in the mail I had to send it back due to the handle bar being so bent up I couldn't assemble it. Mind you, I got this one for its generally good reviews and for the FREE shipping! So, I had to repackage it for an exchange. Well, they would only refund me for $22 to ship this worthless product back. It cost me $43!! So I was out $21 for something that wasn't my fault! So I get the new one and guess what!! The inner part of the wheel is all bent up!! But forget sending it back again cause I'm not paying another dime for shipping!! So, I got out my hammer and BEAT it back into its place. Now it isn't as bad..nice and pinged up, but I think it will work. Perhaps someone isn't inspecting these parts before they go out. Either way, I will never order anything from them again!!
