Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Failure to deliver.
Review: I have a RepairMaster 5Y warranty for an LG washer dryer. First it took them 2 weeks to honor the warranty. I have a cracked drain hose which, due to LG design, and confirmed by a call to LG, is only technician-replaceable. The RepairMaster/Warrantech warranty is filled with exclusions not printed on the card you receive when you buy the warranty. When I described the problem to RepairMaster/Warrantech, they refused to fix it, stating that it fell under their exclusions. They claim it is an external user-serviceable part in spite of LG claiming that the connection is internal and not user-serviceable.RepairMaster/Warrantech has a C- rating with Better Business Bureau. I think any company that sells their warranties (including Amazon), should also have a C- rating.
