Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Very Slow Return Processing
Review: I wanted to return the baby monitor I bought because it wasn't what I expected. I had to send several emails to get a return authorization. Almost a month after shipping the item back to them I finally got confirmation of the refund after sending another email to inquire about it. Also, they charge a lot for shipping and handling.
