Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor workmanship
Review: I used this purse twice, ranging from 4 to 2 hours each time. On the second use, the screw on the handle got loose and there is no way I can put it back since there is nothing to hold it on the metal bar of top. Emailed the customer service of the vendor, no response up until now. I was wondering if this is really kenneth cole product?
