Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Sent wrong item
Review: You sent me the wrong one. I got the one with the laundry bags only. I just haven't sent it back yet. I wish you would have sent us the one in the picture. The box is sitting in my tech room. I think you should go through the problem of picking it up and sending me the correct one. I am unable to do so at this time. I already have the one in the picture and just figured out how to tightened it up.
