Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Extremely disappointed
Review: After a winter of watching the birds struggle to break the ice in my very small bird bath, I decided to spend the money & purchase this particular ice eliminator. The reason for this particular item was due mainly to the positive reviews. However, I do not live in an extremely cold climate (Virginia) & have been very disappointed that the de-icer barely works, even at 30 degrees. Perhaps I received a faulty item, but it is a waste of money to pay return shipping & only receive a partial refund. I am certain there has to be something more reliable on the market.
