Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Nice chair with major problems
Review: The chair is very nice looking, comfortable and roomy. It will easily accommodate a very large person. As noted in reviews of other colours, it's a little hard to recline for an average sized person, but quite easy for a tall person. The problem with mine was that the locking mechanism didn't hold the chair in position. No matter what I did, whatever position it was locked in, the chair slid from reclining to upright every time. As I was planning to mostly use it in the reclining position, it is being returned. I didn't see this problem mentioned in the reviews I read, so it may not be a common occurrence, but be aware that this could be a problem.
