Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Book never came
Review: First of all, I am not one of those people who criticize everything. With that in mind I will only state the truth. The book never came, and it took three, that's three, emails before anyone responded to me. I will say that when I was contacted, they were polite and apologetic, and I was refunded my money.
