Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Brush Roll Problems
Review: I, like a lot of other reviewers out there, bought this vacuum on the advice of Consumer Reports. They had it listed as their "best buy." They definitely messed up on this one.I have experienced a substantial amount of belt slippage on my vacuum. In my opinion, it is just bad design. There are no gears on the belt. It is a smooth belt turned by a smooth motor shaft. No wonder it slips.I ended up taking my vacuum into a service center to assist me with replacing the belt. I was not encouraged by his comment that "that thing is a piece of junk." He thought I would get two years out of it, tops. He says that he does a lot of brush roll replacements on them because the design of it allows pet hair to become trapped in the ends of the brush roll.I have come to learn that if you want a good vacuum, you need to spend $300 or more. I think I will consult with a different source than Consumer Reports on my next vacuum purchase, too.
