Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: A good little print server but...
Review: I had tough time understanding the manual provided. It says the PSAdminis for Netware environment but it is required for Windows users as well. If you don't install PSAdmin you can't do jack (like locating printerserver. configuring IP to prt server, etc). The manual's horrible and confusing at best. They didn't mention how to upgrade the firmware either. You just need to move the *.bin file to Printer Monitor or whatever directory where your PSAdmin is installed before doing upgrade. You just need to figure everything out yourself for this one...But I do agree that the printer server itself is solid and reliable if you know what you are doing.
