Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: DON'T BREAK A CARAFE
Review: As i was unpacking the unit I pulled a carton on a front and carafe apparently was attached to it... so it fell on the floor and was gone. Ok, maybe poor packaging, maybe my fault. So i called customer service to order a replacement. they told me the replacement is NO LONGER AVAILABLE, carafe is not universal and my only choice is to buy a new unit. great!
