Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Damaged printer and no customer service
Review: On the 26th of Dec. I opened the shipping package and discovered the back of the printer bashed in and the toner cartridge and the toner cartridge packaging broken allowing toner to go everywhere. I immediately emailed for a RMA and a refund. On Dec 28 I got an email stating I would get a full refund in 10 business days. Its now 15 business day and nothing has happened. The purchase was from one of Amazon's independent sellers so apparently amazon really isn't interested in providing customer service. I found the customer service link on one of Amazon's pages. I sent a message to Amazon, but could not REPLY to Amazon's non-responsive response as it is set up as a one way message rather than for a two way communication 1/20/2007.
