Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: First vacuum purchase
Review: We'd been using a hand-me-down from the college days, but it wasn't picking stuff up from the carpets. This is a huge improvement, with a couple of drawbacks: 1) it's very heavy (I have a bad back and my wife isn't athletic, and it's hard to take this up and down the stairs); 2) the hose attachment's flexible part is fairly short, then it has a long tube to extend (it would be better if the flexible part was longer).
