Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Terrible product, terrible customer service
Review: I bought this player new 2.5 years ago and now it will not work with any sony dvds manufactured in the last 2 years. I contacted sony customer support and they said they could exchange it for the price of buying a new one, what a joke. It plays dvds manufactured by companies other than sony just fine. Too bad this sony dvd player will not play a sony dvd. Even worse that sony customer service will not fix the problem, just want you to buy another sony player and judging from this one could maybe quit working again in 1.5 years.
