Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Worked for one minute!
Review: I was given this as a gift in March -- walked outside at night to test the brightness pointing at a star-- it looked great. Didn't use it until a star party (June 26) where I was one of the hosts --- it didn't work AT ALL. I put in brand new batteries --- nothing. Came home, tried it again with the old (UNUSED) batteries, the laser light worked for 2-3 seconds and then nothing. As soon as my friend finds her receipt -- it's going back. I was completely embarassed to have my astronomy buddies prove me wrong when they kept telling me that a cheap laser light is worthless. If I had listened, I would not be here with egg on my face.
