Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: West Bend Thermal Carafe coffeemaker
Review: The thermal pot is amazing. I can make a full pot of coffee at 6am and when I clean out the coffee pot at 10pm, the coffee is still warm.Easy to use and easy to program.The swing basket is rather flimsy. It almost feels as though the coffeemaker is a cheap toy. You have to be very careful that there is no perforation in the paper coffee filter or the grounds will clog up the hole in the basket and you have a mess on your counter (I learned that on day 2). The coffeemaker comes with a permanent gold filter that works very well, however, I prefer paper filters.You also have to be careful that the carafe is perfectly placed underneath the basket or you will have a big mess on your counter. The hole on the carafe is so small, it is unforgiving if it isn't perfectly aligned with the basket.
