Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Satisfied w/ Customer Service Response
Review: Initial Review:"In good condition I do not expect a name and other info to be written in broad marker on the first page. The bent pages are more reasonable. I am somewhat disappointed with this purchase. "Updated Review:The seller contacted me to resolve this issue and I am satisfied with the response. The seller ensures that "all customers are satisfied or their money back", has refunded me the cost of the book, and has allowed me keep the product "regardless of [my] actions on the feedback rating". As such, I have increased the rating by a star.
