Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Homeowner
Review: This is a fantastic carpet scrubber, but I have to downgrade it due to the fact that the first one had to be returned since the brushes did not work and the second one leaked a large amount of water at the solution tube connection on the base when cleaning the stairs. It made a big mess and now I will have to take the second unit, which I have had for 5 days, in for repair.
