Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great concept - Poor execution
Review: I purchased three of these items for each member of my family. These are small compact units and not too heavy. My feeling was that my wife could handle the Simple Start system with ease should the need ever arise. Unfortunately, within one year all three Black & Decker Battery Boosters fail to hold a charge. I wrote to the Black & Decker company regarding this situation and never received the courtesy of a reply. In conclusion: a great concept with poor execution in material longevity and product customer service.
