Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Dissatified customer
Review: I ordered 2 items; however, I only recieved one. After, contacting the Gaiam company, I received an e-mail. "Your order was entered manually; therefore, there was a mistake in the number entered for your order. We hope this was no incovenience." NO apology. NO offer to correct the order or make any other offer, which would keep me as a customer. I WILL NOT BE A CUSTOMER IN THE FUTURE. I don't deal with a company, which I don't feel is reliable.
