Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great Insider's Insight and Adventure Story
Review: This is a very good first-hand report by a person who lived the events in Afghanistan. He gives vivid descriptions of the harsh environment and the many players and interests involved in the troubled country. His editorizing is valid as he is in a position to know the truth as he sees it. I am being a nit-picker, I know, but the quoted conversations between other team members and their contacts could have been left out as he wasn't present during their meetings. The impression I am left with is that our giant bureaucracy didn't know what was going on before, during, and after September 11, 2001, and it still doesn't. The pretty squabbles and turf wars that hindered Schronen and his team and their mission still occur.
