Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Failed after a couple of years, power connection has design flaw
Review: The loose power connector required some careful setup to make sure the cord wouldn't just fall out. Then it worked ok for about two years before it quit spinning up the disk. Unfortunately the customer service is pretty bad. There is no troubleshooting documentation (or even anything that explains how to interpret the blue and red indicator lights), and the company does not have replacement parts available. I will not be buying this brand again.
