Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Delivery disaster by Eagle
Review: Eagle delivery service refused to arrange any other day/time to deliver except Tuesdays from 10am to 2pm (which is the only day of the week that I am unable to be home). They also told me that someone would have to be there the entire 4 hour time period because if they came and no one was home, they would charge a delivery surcharge. Basically, I had no choice but to return the bike to Amazon. I called customer service and spoke to someone who was very sympathetic and assured me that I would get a full refund. The next day, though, I received an email telling me that the delivery charge of $95 would be deducted from my refund. I went to a local sporting goods store, bought the bike for only $30 more than Amazon. This will be my last purchase from Amazon as customers shouldn't have to pay for inflexible delivery services. We don't have any option on the delivery company. The bike is great, just don't buy it from Amazon.
