Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great - until it broke after 1 month
Review: After loving this product for a month, I was very disappointed when it developed a large crack from the mouth of the reservoir towards the front of the unit. I wrote to oxo - and they said they would replace it. Of course, I would have to sent it back to them - something that would undoubtedly add 25% (or more) to the total price of purchasing and owning this item, plus the cost of my time and effort.In summary:- Durability sucks- Cost of ownership if durability issues occur = too high
