Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Dog Leash - defective
Review: My daughter was very excited about this dog leash and I got it for her for Christmas. Very sturdy and comfortable to hold except for the fact that the hook doesn't stay fastened. Her dog can be sitting down and the leash will fall right off of him as he stands up. Very dangerous. Now I have to pay return shipping for a product that is defective.
