Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Fixed the USB problem
Review: My wife got one of these for Christmas, and it's not awful. My main complaint is with the USB connection.The resolution isn't outstanding, but what do you expect for this price? The choppiness other reviewers mentioned is just an artifact of the low resolution.My computer didn't recognize the USB connection - very frustrating. Their customer support number automatically hing up on me each time I called.*** I found, however, that if I hooked the frame into an external hub then hooked the hub into my computer, it worked just fine. ***I wouldn't recommend buying this product due to the poor support and defective USB, but if like me you're stuck with it, use the above fix.
