Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Do NOT buy a Rio Carbon!!!
Review: I will never ever buy from Rio again! I had the Rio Carbon for exactly 4 months and it broke! I suspect it's the battery and you can't replace the battery. I called Rio Support, long distance, of course. Rio Support wanted $99 to fix it. Forget it! I will not pay $99 for something that will mostly likely break in 4 months again. I may be a fool once, but not twice. I am going to buy a Creative Zen instead. My niece had a Creative Zen for a little over 1 year. She dropped her Zen and it broke. However, the big difference is that she called Creative and Creative sent her a brand new replacement for FREE! Yes, that right! Creative sent my niece a brand new replacement, a new model too, for FREE. That's what I called great Customer Support. Rio Carbon should take a lesson from Creative. Rio Carbon SUCKS!!!
