Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Defective product and lousy technical support
Review: I bought this access point because it got such rave reviews for easy setup. I'm no slouch when it comes to computers, but I am no tech wiz either. This product just wouldn't work. The CD rom was defective so you couldn't access the guide. Then I could not log into the access point using the name or ip address. I had to go out and buy a special cable to connect to my computer. This I learned after 3 telephone calls to netgear with average waits on hold of 30 minutes. Then I could log on and change the settings, but found out that I had to reset all of the settings EACH time I wanted to change anything! I was told by netgear that this sometimes happens and that the product was still great. Well, it might be great, but I just returned it.
