Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Water droplets in the new unit is NORMAL
Review: This posting is primarily for people who want to buy this and are reading the reports of water condesation inside the plastic bag of the new units. THIS IS NORMAL. You just need to follow the instructions to clean the unit prior to first use.If you read the instruction manual carefully enough you will find that water condensation is the result of water pressure testing that every machine apparently goes trhough as the quality assurance. This condensation (and the high rate of incidents of the face plate falling off) can be a problem if you buy this machine as a gift for someone.Apart from those small issues, the pump, filter, filter holder, frother and all the controls (the imprtant stuff!) are as sturdy as industrial espresso units. If you buy it for yourself you'll have great espresso. (Bye-bye Starbucks, this machine pays for itself in about 3 months for me in money saved every morning at the espresso stand)
