Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Broke, and they wouldn't answer any of my warranty email requests
Review: I bought the pink gustbuster and loved how it held up during its first few uses. However, after just one summer of light use, the umbrella became very hard to open and close. I always let the umbrella dry open anytime it was used, so I know it was nothing that I did. After a few more months, the umbrella's metal parts were completely stuck and the umbrella was so hard to open/close that it was really useless. I emailed GustBuster multiple times to redeem the stated Lifetime Warranty, and every one of my emails has been ignored.
