Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Came broken
Review: I GAVE THESE CLUBS TO MY LITTLE GRANDCHILD. ONE CLUB SHAFT WAS BROKEN UNDER THE GRIP SO I DIDN'T NOTICE IT UNTIL SHE TRIED TO USE IT ABOUT A MONTH LATER. I HAVE DONE EVERYTHING THEY REQUESTED AND THEY SAID THEY WOULD SEND A REPLACEMENT CLUB. THAT WAS A WEEK AGO AND I STILL HAVE NOT RECEIVED THE REPLACEMENT OR A CONFIRMATION THAT IT HAS BEEN SENT. I AM TRYING TO DISPUTE THE CHARGE NOW.
