Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Worked once, then died; no customer service response
Review: I got this on sale last year for about $23. I thought it was a good deal at first, but I got what I paid for. I used it once in January, then decided it was too cold to grill out. So I took the batteries out and put it away until May. When I put the batteries back in, the remote base turned on, but the main unit would not. I tried a different set of batteries, but that didn't help either. Resetting and re-connecting the devices (as the manual suggested) was useless, because the unit just wouldn't power up. I sent an email through Oregon Scientific's website (because there's not a phone number to be found), and received no response. Well, if you count an auto-generated "thanks for your inquiry" type email, they did send that. After this poor experience, I will not buy another Oregon Scientific product.
