Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Beware of Dangerous Cracking!!
Review: I have had this teapot for approximately nine months. Prior to that I had another Brown Betty teapot, purchased elsewhere, for a little over a year. I love the look, the history, the taste. Everything. But there is definitely a problem with these pots. Out of nowhere, they develop dangerous cracks. (I don't know how to add a photo to this review, sorry) It's inexplicable to me how this could happen twice, unless there is a serious problem with the product itself. All I do with it is brew a daily pot or two of tea. After each use, I rinse it out with some warm water and place it back on the shelf for the next day. Then one day I'll notice a large crack or several large cracks that weren't there before. So, be warned: this is evidently a problem with the product, at least from my anecdotal knowledge of it.
