Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: keep it away
Review: I would say that if you have other choice, don't buy this one! I bought a new computer from Dell last October, and this Astra 3400 scanner came with my Dell Dimension 8200, but I never get this work! There is always several "colorful stripes" showed at the image I scanned. Since I used to build up my own computer and upon my experience, I believe that's the problem of scanner itself. I've connectted with UMAX several times, but they can't slove it. They just asked me call for RMA, but they never pick up the phone. It's almost half year since I got this "new" scanner, but I never got any piece of picture scanned preporly. The UMAX customer service is really bad, and I've tired with all these stuff. If you do not wish to have those kind of hassles, just keep it away!
