Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Cleans well but plastic breaks often
Review: I loved this vacuum when I bought it and told all my friends how it was a great vacuum. But, now 2 1/2 years later, I have had 3 different parts break, and one of the replacement parts broke. That means something breaks on average every six months.... and we just use it around our house. The reality is the pieces seem to be made of a pretty cheap plastic. I've had a cylinder break. The wand broke and then the replacement wand broke. And today the plastic nozzle at the end of the hose broke. We called Dyson to complain and was told that the warranty was up in 2 years and we were out of luck. Had to buy the new hose at $47. The agent wasn't helpful or sympathetic at all and the fact this is the fourth time we have had to replace something meant nothing to them. I definitely do not recommend this vacuum because at this price, it should clean well and the pieces should stand up to general home use for years and years.
