Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disappointed. It doesn't keep my coffee hot.
Review: I really wanted to like this mug, but it does a very poor job of keeping my coffee hot. I didn't send it back due to the return shipping costs. I went with an insulated mug that kinda looks like a starbucks cup. That works much better
