Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: The WORST bike and WORST Amazon customer experience
Review: I do most of my shopping from Amazon and up to this I have bee satisfied. The bike's front tire was bent, it needs a tuneup and okay, well, since we need it for this weekend, my husband said we can pay for that. The handlebar was so badly scratched and damaged, the speed gears do not work. I asked Amazon to replace the bar and they said they don't do that, I'd have to return the whole bike for a refund or exchanage. I explained I really needed it for the weekend and would use it damaged or not until the new handlebar came in. They said the same thing. In the end, after several emails, I ended up with a damaged bike, we have to replace the handlebar ourselves, get it tuned up etc...But HEY! Amazon offered us a whole $5 towards my next purchase, for my troubles. Wonder if I can ride that coupon this weekend. Thanks for nothing. All we wanted was a new handlebar!
