Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: not firm
Review: I have been using this pillow for 7 months, and it went from being medium to soft. It is wonderfully soft, if that's what you want, but I wanted firm (I'm a side sleeper). I think the packaging said it has a lifetime guarantee--I'm going to try and see if the company will honor it. Maybe what I really want is a feather pillow with less down for more firmness?
