Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor Customer Service and Technical Support
Review: Be aware before buying this product that Archos has terrible technical support and customer service. While I originally really liked my Archos because of its big screen, it has proved to be a lemon, offering repeated problems in terms of battery life and the screen. Customer service has proved non responsive. After a catastrophic failure in June of this year I had to send it in with an RMA. They reported a hard disk failure, requested $150+ for repair out of warranty, and then returned to me a unit that is still not functional. They have not responded to repeated emails. I strongly suggest reconsideration of Archos for prospective buyers.
