Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Hamilton Beach does not stand behind this product.
Review: I have to admit that this was a good product the first couple of years I had it. It still works fine with one exception: It won't dispense the coffee anymore. There's a little plastic piece that the dispense bar presses against when you dispense coffee. Logic dictates that over time that piece will wear out from repeated usage. However, when the one on mine finally broke I contacted Hamilton Beach to purchase a replacement. Unfortunately that's not a piece that they stock or are able to obtain. So basically I have an expensive paper weight that makes coffee. I wasn't expecting them to replace it for free. I just wanted to purchase the piece and fix it myself.As far as making iced coffee: I found the process to be not worth the bother. I found its easier to just brew a pot of very strong coffee and add ice.If asked 2 months ago I would have highly recommended the BrewStation Deluxe; now I won't buy another Hamilton Beach product.
