Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: worst purchase I've ever made online
Review: I purchased this receiver for my son for Christmas. There were some delivery problems, a local issue. When he opened the package and hooked it up, it was non-functional. Volume control did not work properly, nor did the input jacks function properly. He is VERY astute with technical issues, so this was NOT a problem with installation! So....Etronics' response was: "Due to a change in the manufacturers policy, Etronics can no longer accept this Sony product as a return once it has been opened and/or removed from it's package. In the event it is defective it must be sent directly to any one of Sony's numerous nationwide facilities for Repair or replace under warranty!" WHAT??? How in the world could ANYONE but superman, with x-ray vision, KNOW if the thing didn't work unless it was removed from the box??? Can't call them on the weekend either. This is NOT over!
