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Title: Good Book But Leaves Something Out
Review: This is an excellent book which deserves to be a best seller. Many people are using for business but it helps for personal relationships too. However, the book doesn't address the issue of why it is important to have real, live conversations. Just getting people to talk in person is a huge issue in all arenas in life. If your staff or family are hiding behind text messaging and e-mail then you need to readTalk Ain't Cheap...It's Priceless! Connecting in a Disconnected World
