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Title: service is a total scam
Review: I ordered Quickbooks 2003 pro edition based on accountant's suggestion. I then of course called in to Quickbooks as I ran into a probelm and decided on the $300+ annual support, which before any "support" was provided, seemed like a good idea. Turns out that the "support" kept me online for over 2 hours trying to solve a problem and at the end of 2 hours said he couldn't fix it. The only other time I called in to Quickbooks "support" was to cancel my "support" and was sent a letter saying that they can't cancel it and will continue billing me $29.00 a month.I now pay someone who specializes in Quickbooks to walk me through any problems I come across.
