Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Could Really Use Better Wheels
Review: Have used it on a few trips during the 3 years I have had it. Have liked its size and some of the features, but will never buy it again because of the poor wheel design. The wheels have never rolled properly. One got worn out because of sliding instead of rolling and had to be replaced about a year back. Now on the last trip, the material attaching the wheel to the rest of the suitcase started to come off.
