Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Wish I could give it negative stars
Review: What I sucky product. Installed the software, did an update and my phone was not listed in the software even though it was on the website. I emailed techsupport and it took the, 5 days to get back to me. They said to do another update so I did. This time my phone was on the list, selected it, it was detected and said it was ready to go and that my phone supported both features of the software. Then when I tried to transfer an image or whatever or a song to the phone and it says that my phone is not supported. I decided to to look into a refund and find out that they charge a $9.95 processing fee to refund the download-able version!! I only payed 16 for it, what an awful company and an awful product. Stay Away!!!
