Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Outdated, not a good read for the new mediator
Review: I am a formerly practicing litigator working towards becoming a mediator and have picked up several books along the way. Linda Singer is a pioneer in the field of ADR, but in this book focuses too much on examples which are historical at this point. Not that history doesn't serve its place, but the examples are too complicated for an introductory text and the reasoning behind the decisions (in these cases) to choose ADR likely has changed given that mediation really started exploding around the late 90s and this book was published in 1994. If you are an experienced mediator, this book may be of some interest. But for the new comers there are many other available books.
