Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: difficult to program
Review: We purchased this remote because we are not good at technical stuff and this looked like just the thing for us. We could not figure out how to set it up ourselves and so asked the professional who wired our home for surround sound to do it for us. He has done Harmony remotes before, but the ones a step down from this remote. It has taken him over 8 hours -- plus reading the manuals for our devices (all new, so that wasn't the problem)to figure out how the silly thing should be set up. We are not talking lots of complicated or extra things we are asking it to do -- just your basic commands. It is now working, except that to go from any activity to watching TV, we need to use a second remote to help it out. It ended up being way expensive and we are sorry we bought it.
