Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good idea - Poor reliability - terrible support
Review: The concept behind this product is novel and could be a great training aid. Unfortunately, Garmin has not made a reliable product. And to make things worse they have terrible support. I train with a significant group of cyclists who, like me, want to use this tool and each one of them has had some sort of problem with this product. Most of the problems were recoverable - sometimes requiring several days before the unit could be used again since it can lock up and won't reset. This product is a great concept - too bad Garmin has such poor quality contol and support. I have sent requests to their support line and never received a response back. What's up with that?
