Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good for a year
Review: I hate to complain because the customer service people were nice, but since they can't come to my house and wave a magic wand to fix our machine I want to warn people who are thinking about buying this one that it doesn't last long. We used it, off and on, for about a year before our attempts to clean off the filter head and rinse out the machine with vinegar and or commercial machine cleaners failed. The pump still works; it's a shame to throw it away, but it doesn't make coffee so out it goes. We're buying one that costs $600 and hope that it's 600 times better.
