Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Keyboard Tray
Review: This product is a good idea that needs to be manufactured better. The mouse tray slide is made out of plastic and the slide broke after a couple of weeks of use. This makes the tray significantly less atractive. The gel wrist rests are very nice. The mouse tray is a little small but would have been very useful if it had not broken.
