Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor quality product, unsatisfactory customer service
Review: I bought this unit from VCT Company (Voltage Converter Transformersdot com). The customer service is not providing sufficient technicalassistance. The unit basically overheats. With an infrared thermometerI could read temperatures as high as 167 degrees Fahrenheit at thebottom of the transformer, even though there was no device connected tothe transformer. I could almost boil an egg there. I was afraid that theunit poses a fire hazard when left unattended for long time usage. Theunit is classified as a "deluxe" unit by VCT, however, it is below adecent quality. It is over-priced and does not meet minimumexpectations. Even without a device connected to it, there is adisturbing level of humming noise; much higher than the otherstep down voltage transformers of similar power output that I haveused in the past. Fire safety is a big issue. Stay away from the Simranbrand and VCT.
