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Title: If it dies after 9 mos. you have to pay $25 labor fee for repair
Review: This MP3 player worked fine since I purchased it 9 months ago for my son. However, it is now dead without having been damaged or mistreated in any way. After attempting to get an RMA for a warranty return on the Creative website I found that the 12 month warranty is only for hardware parts, NOT labor. So to continue the return process for this player I was going to have to enter my credit card information and be charged $25, then add the cost of shipping it to them. NO WAY.I've had much better experiences with iRiver players and will stick with them from now on. I'm done with Creative.UPDATE*** 10/31/11Actually, I wound up replacing the dead Creative player with a Sansa MP3 player and it has performed flawlessly. I've since purchased more Sansa players for my other kids and myself, which have all served us without a glitch. I highly recommend them. I still feel strongly that I'll never buy another Creative product again.
