Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Got 2 both broken right out of the box
Review: Purchased this item to replace a bissel which lasted about a year after being repaired once. The first arrived an found a Broken piece in the bottom of the box, package it up and back it went for a replacement. Second one arrived and the same piece was broken. In my opinion all these household carpet cleaner are made of junk plastic. I have email customer support at Hoover to see if they'll correct the problem. I can't recommend a product that continuously comes broken out of the box.
