Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Unreliable product - difficult to contact service department
Review: My son received this MP3 player for Christmas last year. Within 6 weeks the hard drive had completely crashed and you couldn't even turn the unit on. The Archos customer service department does not have an 800 number. I had to call at my expense several times, once being on hold for over 40 minutes in order to get an RMA number. They did replace the unit. However, seven months later the unit has crashed again. My son's best friend received the same model for Christmas last year also, and it also has been sent back more than once. I won't be spending any more money on Archos products.
