Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good Product — Amazing Customer Service
Review: When I first bought this product I was terribly disappointed and gave it a bad review because the very first time I used it, it stopped working after only a few minutes. However, as soon as Amazon saw the review one of their staff called me, asked me what problems I had had and immediately arranged for a replacement to be sent. The replacement works very well. It is exactly what I had hoped it would be, a good tool that not only works on my nails but deals with stubborn heel callouses as well. Thank you Amazon for the exceptional customer service.
