Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Spin brush only work for 1 time and broken, Service is really expensive.
Review: I got this carpet cleaner on early 2012 and I cleaned my carpet in our 2 bedrooms. It worked fine. At the end of 2012, I try to clean my carpet again I found the brush head was not spinning. It simply became an very heavy vacuum. I only used this for 1 time and only cleaned two bedroom's carpet. Thats it.I was in 1 year warranty so I went to a service location from Hoover's website. The lady told my they will charge 79 dollars plus tax for the cleaning fee which is not included in warranty. Without 79 dollars!!? I bought this thing for 200+ bucks and just used one time then I have to pay 79 dollars to find where the problem is?I will never consider any Hoover carpet cleaner. It is only 25 dollars to rent a carpet cleaner from Meijer or Walmart. This is even better.
