Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Flashback to Windows 95
Review: This software promised a lot but did not deliver a single one of the promised features. I spent over 10 hours trying to get this thing to work. I contacted tech support through their online support site feature. I received a fast response which crytically guided me as to how to install the proper driver for the usb cable for my phone. The computer now recognizes that a Susteen cable has been plugged in with a phone attached but will not do anything with it. Launching the software causes an endless string of error messages about stuff not installed or loaded properly although I did reinstall it and repair the installation several times. Tech support is now unresponsive and telephone support has NO 800 number. It is only open 8 AM to 5 PM Pacific time on weekdays when the rest of the world works for a living. This whole experience reminds me of 10 years ago when installing software with Windows 95.
