Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Broke after 2.5 months of use.
Review: This is an adorable piece of equipment but mine broke down after 2.5 months of use. ...[Now] I must inevitably go through the long and tedious process of getting it fixed via the manufacturer. It's pretty heavy...I just hope I don't drop it on my way there. If they can't fix it, I'll just have to use it as a very expensive radio. Not a good investment if you're looking for something that will last for "at least" 1 year.
