Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Sony KDF-E50A10 and other Sony big screens
Review: Sorry for all of you who have this television. I feel your pain. Just like some other reviews, great tv for a few years but junk in the long run! This model of Sony along with many other models have a design/engineering (defective optical block)flaw that led to a class action suit against Sony, just google it and you'll see. After many supervisors from Sonylistens, etc. only got me an offer from Sony to purchase another tv at a discounted price which I turned down, because why would I buy from you again now that my $2,000 tv after 5 years is not worth a penny! Bad Sony, you won't step up to plate and take care of long time customers.
