Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Very Disappointing!!
Review: The steam vac doesn't clean well, it's very heavy, and to call it a steam vac is a misnomer. I can clean my hard floors better by hand. I was excited about getting this product for my hard floors and area rugs. It did such a bad job on my hard floors that I didn't even try it on my rugs. So, maybe it works on rugs, but it doesn't work on hard surfaces.
