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Title: Excellent to Poor in 4 uses
Review: I bought my Steamvac Dual V November 2009. The first time I used it I thought it was the best investment I'd made in all my life. It was so easy and worked so well. It has been used 4 times and it now leaks like crazy, down the back of the tanks, apparently coming from either the shampoo or clean water tank. So now, I am back to where I started, cleaning up dog messes with Spot Shot rather than being able to use this dang thing I bought. Hoover says they have 24 hr help on their website, but all i could find was a place to send an email, which I did. Only been 3 hrs, no response. Since then I've found more help on Amazon where I see I'm not alone in that nearly everyone has had this issue. I went to order the replacement tank for $40, and then found that there was a valve that could be ordered instead, so I'll try that. My tank is not cracked, so I think it must be the valve. I can't find the receipt, so I'm sure they wouldn't give me warranty service, dang it.
