Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Below average
Review: I bought this laptop a year ago. When it reached, it came with a faulty DVD ROM drive. I had to take DVD ROM out myself and send it back to HP and after they recieved it, they sent me a new DVD ROM which worked well.Couple of months later, the LCD screen won't stay upright and it became loose. So, this time I had to send whole laptop back to HP.I had a tough time with their customer care service. Everytime (5 times) I called them they have tradition of putting me on hold of minimum of 20 mins with breaks of "Sir, Please hold on, I will be with you shortly. I am trying to pull out your record" after every 5 minutesJust yesterday the battery died.I am sure I could have found better laptop had I spent some more time searching.Think twice before buying this.
