Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Do not buy HP products - very poor customer service
Review: Do not buy this product because no matter how much you like this product you will eventually have to call customer service. You will have to speak to someone (several people) from India who will not be able to help you. They don't care to help you, they will tell you anything to get rid of you. I spent six hours on the phone in the last two days and spoke to seven different people until I could finally speak to a supervisor. They have no problem lying to you and every person I spoke to had a different story as to why they couldn't (or wouldn't) help me. Make sure that you keep every bit of information that comes with your product and the dates that you purchased it or ordered parts or batteries for it. They say that you have a one year warranty but if you do not have all of your paperwork they will try to void your warranty even though they have records of everything. I AM VERY DISAPPOINTED AND FRUSTRATED WITH HP!!
