Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Horrible carafe design
Review: It is just about impossible to pour coffee in your cup without spilling all over the counter! We've had this model for four months and are ready to chuck it out the window. Because the carafe is insulated and thus, keeps the coffee warm, we can't just go out an get a different style of carafe.Also--the water holder leaks so we can't make coffee the night before.Terrible design--apparently no one actually used this product before releasing it to consumers.
