Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disappointment
Review: Consumer Reports, you let me down on this "Best Buy" recommendation. I purchased it nearly one year ago and it is about useless now. Nearly all of the controls have broken - carpet adjustment, carpet/bare floor, tilt adjuster, etc. Had to replace belts and take the thing apart a few times to make it keep workin. Suction for floors (vs hose) is no longer functional. It is really HEAVY and cumbersome to use. Waste of money.
