Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Absolutely horrible support
Review: The scanner itself works just fine, its the tech support that sucks. It only runs under Mac OS 9 or Windows 9x. The only reason it still works for us is one machine is running OSX 10.2 which still has the OS 9 VM. Decided to move scanner to PC running WinXP and they want $32 for an updated CD --- no free download for updates. I will never buy another UMAX product if this is how they treat their customers.
