Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Fun but not dependable
Review: I bought this bike for my 9 year old daughter and she loved it for the four weeks it worked. After that she reported that the rear wheel was making noise and I could hear a grinding when she coasted on the bike. After a few days a bearing went out and the rear wheel would not engage at all so it was useless. I called to get a replacement part and they suggested I spray some WD-40 on it and try again. THis did nothing and they said I needed a new rear wheel assembly which is covered by the warranty but has been on backorder for two weeks. I noticed they have a service bulletin on their website for this problem so obviously it was a design flaw and they said the new part is different. I am now worried that my kid will be to big to ride by the time they send me the part. Also they said there is nothing more they will do for me except let me wait.
