Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Big Disappointment
Review: My computer had a problem locating the drivers for the Rio so I called their customer service line. After waiting on line for about 45 minutes a customer service rep. spent 1 1/2 hours trying to help me with no results. I was able to make the device work after some trial and error on my own only to find out that the on/off button was getting stuck probably due to poor design. I am returning the Rio and getting an Ipod.
