Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Shoddy quality, horrible customer service
Review: Capresso appears to have only one Repair Center in all the U.S. (in Pennsylvania), and any repair requires shipping the unit at your expense ($150) and a few weeks waiting for it to be serviced.Mine broke down several times. Twice from compacted coffee grounds in the grinder, and the last time from a dead water pump -- all within weeks of warranty expiration.You can get as good or better a cup of coffee from a Senseo. I fell for the hype and the promise of quality from a high price tag, and now I have a very expensive door stop.
