Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: inspite of the dial tone, calls dont go through
Review: I am a customer since Dec 2004. It was great until last couple of weeks.... i am having problems with making calls. There is dial tone but cant make or receive calls. The customer service wait time is usually 10-15 minutes. Most of the time, they dont have a clue on why its happening, though they know that its a problem customers are facing. Once they mentioned that some server was shut down by someone without notification. What kind of employees would do that ?I am going to see how it goes for another couple of weeks and then think of switching to some other provider.
