Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Harder to get set up on the computer than it should be
Review: We bought two singler user copies through the mail. What they fail to tell you is you have to disable all firewall, antivirus software and internet security software before installing this product. Otherwise it won't connect to their server to register when the registration screen comes up, and it won't connect to download the initial updates you need. If you have Norton Internet Security on your computer, you have to disable that to scan for updates or it won't connect to their server. Also, their links to their web site through the software didn't work. I had to do a search to find the manufacturer's web site to get anywhere. If you want to speak with live chat, you have to go through FAQ to click the link to a web site that will give you a link for live chat. So far the software is working fine after getting through all the kinks to get registered and updates downloaded. There is probably easier software to use out there.
