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Title: didn't work from the beginning
Review: I could never get the heart rate function to be reliable. Most of the time it read zero.After calling within the warranty period, they told me to replace both the battery and chest strap batteries (at my own expense!) Their explanation? "We ship the units with run down batteries which often need to be changed quickly.'By the way, you can't easily change the watch battery so it needs a watch repair person and $25.Anyway, that didn't help and I finally got around to calling again, only to find out that in the interim the warranty had run out and I couldn't get a repair or replacement under warranty. Not what I call enlightened customer service.
