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Title: First scanner was DOA, replacement arrived DOA as well
Review: I ordered the first 5950 scanner from Page Computers. It arrived in two days. I couldn't get it to work after several hours of trying and working with the software setup. Called Tech Support at Microtek & they said the glass was warped on the scan bed & to send it back to retailer. I had to pay for return shipping & requested a replacement scanner. Took one month to process the return & get me a replacement scanner. Replacement scanner had the same problem. Now I'm having to return the replacement as well and pay for more shipping. Sent letter and email to Microtek asking for help and didn't receive any reply.
