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Title: Poor Parallels support
Review: I have used Parallels for almost two years. Unfortunately the Parallels support is poor. Several times my emails were never acknowledged or answered forcing me to buy the $29.99 telephone service which was an arduous call. It took 3 techs before the problem was resolved. Ongoing problems persisted and again I emailed in my concerns and again, it has been many many days with no response. I just bought VMWare Fusion ....adios Parallels.
