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Title: Unsafe and useless
Review: The coocker gets very hot and burns the food. Especially if you leave it on "warm" setting after the time is up. The food continues boiling . I called the customer service and was told that for their new models whatever the time needed should be divided by 2 (e.g if the recipe calls for 10 hrs, set the unit to 5). This makes the cooker completely useless as I planned to use it at night or when I at work. I searched the web and it seems to be a common problem for Rival crock pots. Don't waste your money on Rival.
