Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disappointed
Review: I had ordered a used "in good condition" leather bound edition of the Presbyterian Hymnal at a cost of $31.90 from Your On Line Bookstore. I received, (very promptly), a standard hard cover hymnal which retails new for about $14.00. I emailed the company asking that they send the product I ordered. They replied that they did not have the leather bound edition and that I should send the hardcover version back to them - "return receit requested" postage. The cost of the postage was about $8.00. So I'm out $8 and without the hymnal I wanted. Certainly not the end of the world - but to descirbe my experience - I would say, "Disappointed".
