Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor/NIL service from Blue Kangaroo
Review: The little band that rotates the player reel broke after a month. I was told that the cassette was covered by a 1 year warranty. I contacted them on the 800 number. They advised me to ship it back along with a $6 money order made out to them and they'd replace the product within 6 weeks.............3 months later..........no cassette/no reply.........nothing!All I can tell you about is what my experience was. I followed their directions to the T and they renegged; whether it's incompetence or malicious predatory actions on their part I don't know. the result is the same either way!!!!!
