Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: stated 5 yr warranty is a hoax
Review: The packaging states that the product is covered by a 5 year warranty and that, if the product fails due to a defect in material or workmanship, the product can be returned to Swing-A-Way for repair or replacement.After 5 months of use, a large piece of the plastic teeth inside the crusher broke off. I called the manufacturer (Focus Foodservice, LLC, who purchased Swing-A-Way) and was told that they now only deal with distributors and that I would have to return the product to the original seller (i.e., Amazon.com) to obtain a refund or replacement.
