Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Waste Of Time
Review: I bought this scanner as a replacement for my older Mustek 1200UB. I made a mistake and promply returned it for a refund. The quality was very nice, however, the scanner produced little horizontal lines all the way down the right side. This was unacceptable as I had bought the scanner to do a project where I'd be scanning lots and lots of old family photos for storage. I'm not trying to be too negative about this scanner, but the software was difficult to use as well. I'd set certain defaults and it would revert back to the originals even after I told it to default to my saved settings. I hated having to click on File, Import, Scanner every time I wanted to scan something in Photoshop. I wanted the scanning software to remain open and allow me to scan batches at a time. No, I had to re-open the software for every single scan, which meant having to wait for the splash screen to go away and then wait on the lamp to warm up. Needless to say, I'm back using my old Mustek. :(
