Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't believe Consumer Reports
Review: I purchased this vacuum because it came highly rated on consumer reports - it is a piece of junk. First I had problems with the brush, then I had to special order the HEPA filter because no store around had one. After about six months the step clip thing fell off - and whenever I vacuum, it falls off.The vacuum bag door always pops up - latch isn't broken, but it doesn't hold either. Vacuuming is a frustating experience to say the least.The section isn't bad - but considering everything that happens during vacuuming (bag door popping off, step clip not holding). I would say that this vacuum is a huge waste of money. I've had mine for a little over a year and I need to buy another one as this one is just frustrating to use.
