Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Sturdy and useful
Review: I've had this bag for over a year and have put it through heavy use almost daily. I'm not particularly gentle with my stuff, and it's outlasted most of my other bags. I always have my 14" laptop (in padded sleeve) in it, and generally one or two large books, plus small things like my phone, wallet, keys, etc.
