Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Neato! But beware the refurbed units.
Review: This is a way cool little player. I love the huge screen and 30gb is comparable to the Zune but will fill up fast. The controls are a little flaky, but all in all, great bang for the minimal buck. HOWEVER, I purchased a refurbed unit, which is probably all that's available, and the display went out within 1 day. Archos was good about warranty (save your proof of purchase), but the Amazon vendor (Big City Direct) was useless and took forever to respond. Either way, it was a week and a half before I got the unit back from Archos (paying shipping one way), during which time I kind of wished I'd picked up a Zune.
