Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not that great anymore
Review: This is the third dog door from this vendor that I have installed and the quality of the product has gone down considerably. The plastic tunnel is now so flimsy that the corners come cracked. I returned the first one sent to me and the second one had the same issue. I was able to repair the cracked corner and complete the installation. I had to uninstall the door to put in the "optional" bracing under the tunnel. My dog would not go through it because the floor was too weak and bowed when she tried to go through. BTW, my dog is 7 pounds and the travel from the outside to the inside is about 6 inches.
