Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Excellent tool, but not for a lifetime
Review: I have used Chicago Cutlery kitchen shears for many years, and I have found them extremely useful and well-designed tools. I would note, however, that the plastic handle tends to crack over time, especially if the shears are put through the dishwasher frequently. Chicago Cutlery claims to guarantee the shears for the life of the user, but it simply isn't practical to spend the money to return them and keep documents on when they were purchased. It's just easier and cheaper to buy replacements when needed. The shears are very reasonably priced and outperform other brands that cost two or three times as much.
