Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Solid Mount, Great Support After the sale
Review: I used this mount to install a Pioneer 6020fd into an entertainment system. I chose this mount for three reasons.1) Swing arm2) Built like a tank3) Built in the USAI was impressed with the help I received from PDR directly. They went the extra mile to help with any issue I had. I needed extender arms for my 6020 and they (PDR) shipped them out the same day. My install was not a standard hang on the wall, I had very tight dimensions in my entertainment system (less than 1/8"). Again PDR support was very patient with my requests and gave more information than I needed to successfully mount my Pioneer. The mount let me change the offset in the horizontal to accommodate my non-standard install and it designed such that you can easily center the TV in the vertical. Very highly recommended and support received by PDR makes this an easy choice. If you have any questions about this mount - email PDR they will gladly help and advise you through any issue.
