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Title: We bought 4 and they ALL BROKE, in different households!
Review: This is an absolutely beautiful product when it works. We bought 3 of them for grandparents' Christmas presents last year, and one for me for Mother's Day in May. All 4 units broke! None were dropped or mistreated in any way. My Mom and Dad are on their third return cycle now, and my Mother-in-law had to return hers twice (the first replacement was nonfunctional right out of the box.)To their credit, Philips has promptly and courteously replaced them every time they break. Still, the failure rate on these is nothing short of astounding.
