Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Received Defective Product
Review: The cradle did not charge the battery although there was a blue light on the cradle indicating tha power was going thru it. The set up was easy but I expect to receive products that have been tested and work. Logitech tech support was no help, they recommended that I clean the contacts, wiggle the remote on the cradle and press it down to make sure it made contact. What about that I have to waste my time on addressing their faulty hardware design. It is a shame because the product software works great and is easy to set up. Great software design, atrocious hardware design and implementation .
