Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Piece of Junk
Review: I bought the V2 about 2 years ago. It seemed to work well at first and got most of the stains out of my very dirty apartment carpet. I also have pets and it got out most of the "markings" as long as I used special pet cleaner in the tank. However, after only a few months, the motor started smoking and the whole thing completely burnt out. I got it fixed under the 1 year warranty. Then, as soon as the warranty ran out, everything broke again. The valves on the tank broke so it leaked all the time, the water basin cracked, the basin handle broke off, and the motor would smoke from time to time. It seemed like it stopped cleaning so well and wouldn't get stains out at this point. Also, this thing uses a TON of water and it does NOT heat the water. I don't know why they call it a "steam" vac....that is a big scam if you ask me. So anyway, I threw this piece of crap in the dumpster a few months ago. I'm looking into getting a Bissell Pro Heat. I've heard good things about them.
