Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Customer Service
Review: I completely agree with the customer who said they received poor customer service. I had almost the exact same situation happen to me and I am still waiting to get my refund for the extra battery I did not receive in time for my trip. I love the dvd player but Magnavox/Phillips needs to rethink their Customer Service Call Center employees. It is a shame that every person I spoke to was giving me different information. Please try to train your employees on all the same information.
