Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Mad at your money? Buy this doorstop
Review: I've owned this imposter for about a year, I've used it six times. The lower tank handle broke, I've ordered a replacement for it, and weeks later, I'm still waiting for the geniuses at Hoover to send it. In the meantime, the spinbrushes have stopped working, I have done everything the manual suggests in reviving them, but now I am learning online, the spinbrush failure is A COMMON PROBLEM with this model. This is not a simple repair, but an expensive repair job. Again, The product is a little more than a year old and used sparingly, and the feature that scrubs the carpet fails?? And it's not just a belt that needs replacement, it's the turbine deep inside? I will never EVER buy a Hoover product again. Save yourself the total aggravation, and the waste of money. I had a Bissell Pro-Heat that lasted for YEARS, without a problem, until it simply wore out. I now must go back and buy a Bissell.
