Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor customer service, but drive operates OK
Review: The drive installed and perfomed OK for me. I was also one of the "lucky" ones who received a faster drive than what I ordered (supposedly, 1 in every 5 or so was randomly chosen to receive a faster drive). Take that for what it is worth. BUT, as for their rebate program, IT SUCKED! After about 2-3 months, I emailed Digital Research 4 times, and called twice, before FINALLY receiving a phone call from their customer service department. I then received the rebate after a total of about 4 months. Overall, I would neither buy nor recommend buying from Digital Research.
