Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Broken and stale cookies
Review: I was very disappointed with this order. The fortune cookies were mostly broken. Although they're individually wrapped, a large number were already opened and were loose in the box. As a result those cookies were unusable and stale. Even those cookies which were still wrapped did not have the right "crunch" to them. They just don't taste fresh.
