Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Used it as a text in management class and office retreat
Review: I used the hardback Good to Great as a text for a class I taught. Then used the monograph for a staff retreat discussion (we are a university department). They both work well as a basis for discussion, analysis of your own organization, and personal challenge to explore organizational change. You don't have to totally agree with everything presented, but it makes for excellent reading and discussion. I used it for class in combination with "First Break All the Rules." Both are great discussion starters.
