Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Non-Working - Poor Customer Service
Review: This item arrived on time - but in non-working condition. It appeared to be a returned item and had no instructions included. I requested a replacement; however, customer service was a zero and I had no response from them. I was looking forward to this item for my 97 year old grandmother - oh well. Amazon guarantee was great, though. No complaints with them at all.
