Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Buyer beware
Review: I purchased this in the spring of '09, knowing that I was having hardwood floors placed in the following weeks. I used it 3 times and the motor for the brush quit working. We had to drive it 120 miles to the nearest authorized service provider. It took two weeks but it turns out that Hoover quit making the Impulse almost 4 years ago and that they no longer have the motor available. My only option is to allow Hoover to select a replacement, pay the difference and for shipping, and hope for the best. And Hoover no longer has cordless floor cleaners.
