Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great Book and Great Online tool
Review: My DVD did not work. I was given the run around by tech support. Once you start the online portion-- you will have a year to complete it. After which, you will no longer have access. Take good notes-- I really enjoyed the online portion. I'm really upset by the DVD because the book alone would have been a lot cheaper...
