Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not worth a nickel...
Review: I bought this for our new computer and it had simple installation intructions. (Which was good, becaue I am not a "computer wiz". Two weeks after installation, we had problems with the software. I have tried to contact Symantec Technical Support for assistance, but they want to charge me more than half of the oigianl cost of the software before they even say "Hello". Making this an extremly expense software. I have a very BIG problem with this. This product is not cheap, and I do not feel Symantec should be charging extra to assist those who purchased their product. If my questions or problems were found to be unrelated to the Norton Antivirus software, OK then, go ahead and charge a fee. But this is ridiculous. I guess if you are not a "computer wiz" this is not the product for you, no matter how much "Norton" is used by others. All they want is your money!
