Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: decent hardware but software and tech support suck
Review: I bought the PIN100 because it was a fairly affordable system. However, it seems like you get what you pay for. The hardware is ok, except for the tiny SD card that doesn't even hold the maps of a single state. The SmartST V2 software on the other hand has lots of shortcomings.One of the problems is that you cannot back up your data files. That means when the battery dies, you loose everything. You need to enter all you destinations again. The only thing worse than that fact is the attitude of their tech support. Their answer was: "Unfortunately this is not a feature offered on the PDA version of SmartST .. sorry for the inconvenience. Keep that PDA charged!".Another thing that sucks is that they don't offer any upgrade to version 3, which fixes most problems. If you want it, you have to pay full prize. I don't understand why they still sell the PIN100 with such a low-capacity SD card and their old crappy SmartST V2 software.
