Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Quality Issues!
Review: We bought our first Sonicare Elite year before last and have been pleased with the effectiveness it has in keeping our teeth and gums healthy. After a while, the rubberized button over the on/off switch wore away and tore off, leaving a hole to the inside of the unit. Water would get inside the unit and we literally had to stick our finger inside of it to turn it on and off. Well, Phillips has excellent customer service and replaced the unit. However, less than a year later, our replacement unit did the same thing. We give up. We're going to give the Oral-B Triumph a try.Overall: A+ on customer service, A+ on product effectiveness, F on durability and quality.
