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Title: Unreliable laptop and the WORST technical service and guarantee
Review: I bought this laptop a year ago from Circuit City as a present for my husband.In less than a year it had a hard drive and a cd/dvd drive replaced, and the batttery pack, ram, and the OS and programs, removed, and installed over and over again.New year's eve was spent talking to technical service people from India, and Seattle, on the first day of the new year more of the same with India and finally with some Spanish speaking people.Last time I heard from a supervisor of the supervisor that I needed to fax the receipt for the purchase of the laptop in order to bring it to another supervisor to determine what to do. I still have not heard from them.The laptop is an useless paperweight, sad reminder of money, time, and confidence in HP lost.Bottom line, buy MAC.
