Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Bait and Switch
Review: I ordered this particular item because I wanted the frame and mat that is shown on the site.....but that is not what I get.........I get a black plasticy type frame with a white mat........?????...........when I called I'm informed Amazon has no control over the fulfillment center.......?????..............I believe this is called bait and switch.....this photo of Ben Hogan is available all over the internet at varying prices....several of them much cheaper than this one......but I purchased this one because I believed I was getting the frame and mat that is shown........but you do not and apparently that mat and frame is unavailable......why they are still advertising it, I do not know.
