Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Too hot to handle
Review: This mug does a great job keeping coffee hot. Unfortunately, you can't actually pick it up to drink the coffee.The problem with this otherwise fine mug is that there is no insulating grip on the outside of the mug. The thing gets REALLY hot, particularly around the ribbed area in the middle (you know, right where you'd normally find the insulating grip). It's hot to the point that you really can't pick up the mug in the center for about the first 15 minutes after putting coffee in it, which kind of defeats the purpose. It is too dangerous to use in the car since I can only pick it up by the top, which leads to spilling hot coffee all over the place. I'm normally a fan of Farberware travel mugs, but I'd steer clear of this one. Mine went into the trash after a couple uses; it's just too dangerous and impractical.
