Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Could be a great product
Review: Unfortunately, it is not. I bought the Xact unit in June 2005 and it worked marginally at best until early September 2005 when it completely stopped working. After wrangling with their horrible customer service staff for countless hours, they finally replaced the unit after more than a month. My second one worked for 6 weeks. I can say with all certainty that this is the worst product I've ever purchased and the worst service I've ever received.
