Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Expensive Belt Repair
Review: We were shopping for a vacuum cleaner to replace a Kenmore unit that was eating through belts. The Dyson was attractive because of the great reviews that had been written. We visited a local retailer to check it out and noticed that replacement belts were not available at the store. I came home and e-mailed Dyson to ask if replacement belts would be available through them. Their reply was that I would need to ship the unit to their only US location in NY if the belt were ever to break. The idea of having to pay shipping, parts and labor to replace a cheap little belt on the Dyson turned me off to this product. Otherwise, I'd probably be an owner now. Come on Dyson, for a product this expensive, you can make replacement belts available.
