Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor Product and Even Worse Service
Review: I received this item as a Christmas gift. By the middle of March, the unit was inoperable. It was only 8 weeks old. Based on the purchase date, which was in November, the labor warranty was already expired. Note that Creative only covers labor for 90 days. Past that point, you have to pay $40 for service and even have to pay to send it to them. Given the limited warranty, it is obvious that Creative does not have much faith in its product. I would be very hesitant to recommend this unit to anyone despite the fact that Consumer Reports rated it very highly.
