Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Quirky Player
Review: I've had similar problems with my Rio as other people have. It would turn itself off all the time. I went on their website to look for help, and was directed to update the firmware. The instructions even said that updating twice might be necessary. I'm not sure why you'd need to update twice, but it was from their own website. I followed the directions, holding down the "MENU" button at the same time I plugged the USB cable into the computer. After the second try the update was 'successful.'For now, the switching off problem seems to have stopped. Time will tell if it comes back or not.I would recommend another player, as the update procedure is quite involved.
