Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't go backwards!
Review: Assembly was time-consuming (~2 hours) but I felt the directions were pretty decent. Unit seems to be pretty well-built with the exception of the tongue, which failed the first time out when I got stuck going up a hill and tried to put it in reverse. To its credit, I was able to bend it back and finish my yard before it failed again. Also, when i called Agri-Fab and explained what happened, they agreed to send a replacement part for free. All-in-all I'd purchase the unit again, especially in light of the customer support!
