Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Horrible Packaging - Thermometer was Shattered
Review: Horribly packaged - Galileo Thermometer was shattered and the oils were leaking through the box.This was a birthday present for my mother (science teacher) after one of her students broke hers. I overnighted it and it failed to show up in one piece. I called customer support and they offered to refund since I would have to go and buy a present locally, but that didn't happen either - instead they attempted to resend out while still charging me for the original overnight shipping!! River City Clocks products are off my list - I will never buy from them again.
