Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Nice Out of the Box
Review: Let begin by saying this is my second machine. The first machine I had, had a problem with the pump and not shooting out the right amount of espresso. I returned the machine only to find out the same machine was available for alot less money, so I bought another one. Maybe it was just a bad machine I got. I've had the current machine for about 2 months and have experienced the same issue with the pump. Briel's customer service is not very helpful. They want you to ship the machine back to them (at your cost) for them to repair it (no loaner given). Needless to say, I am doing what I can to work around this issue.Alot of the features on this espresso maker, makes this machine appealing to someone who spends $135 per month on coffee from the local coffee house. But, read all the reviews before you decide to invest in this machine...
