Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Terrible Service
Review: I bought one of the (relatively) newest mp3 players on the market several years ago. It was a Jukebox Studio 20 from Archos. I wrote to them as I was experiencing some problems with charging the batteries and told them I used an Apple computer. They gave me a return authorization, I shipped it in, they charged me a fee for the fix, shipped it back (late per their initial promise, by the way). I wrote back saying I couldn't get the unit to work with an Apple and they simply replied that Apple's OS wasn't supported. I wrote back saying that I had specifically told them I used a Mac but never got a reply again... Maybe I should have reported them with the Better Business Bureau. You can save yourself a headache (and being robbed) by simply not buying any Archos products.
