Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: I loved it at first
Review: I bought this mug less than three months ago and loved it. It is certainly beautiful. However, this morning when I poured hot water into it it cracked along the bottom and side. There was no impact from anything - just the hot water from the kettle. Now it is not usable as a mug, so I am very disappointed and will buy no more Laurel Burch mugs.
