Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: worst vacuum, customer service non-existent!
Review: I got this Shark Power Pet Cannister Vac to vacuum up cat hair from my wood floors and area rugs. I will say, at first this vacuum did a great job. Now it's two and a half years later and this thing is nothing more than a sound machine. I only have one short haired cat and she really doesn't shed that much, especially living in california. So this vacuum, specifically designed to pick up pet hair, shouldn't have a problem vacuuming up her hair. It doesn't vacuum up anything, it runs at a really high pitch, and then it shuts itself off because it gets too hot. I have changed the filter on this thing and it didn't improve the situation. I have sent an email to the company and no response. I would not recommend buying this vacuum or any other product from this company, as its customer service is non-existent.
