Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: DO NOT BUY this product
Review: PLEASE LISTEN to the unfavorable reviews, for your own safety. I purchased this product with some hesitation after reading some of the less-than-glowing reviews here. Well, I wish I had listened to those reviews and bought the Eureka model instead. After about 4-5 uses, the steam no longer turns off when I release the trigger handle. There is a constant stream of steam/scalding water coming from the hose, even after the unit is unplugged (until the water cools down, after about 5-10 minutes). Obviously, this is fairly dangerous, and certainly unsafe for household use. In fact, I gave myself quite a nasty 2nd degree burn while I was fiddling with the thing trying to turn the steam off. The company has been unresponsive to my attempts to contact them.I will now be purchasing the Eureka model instead. How I wish I had done so originally - I could have saved myself the $100 that I may as well have flushed down the toilet.
