Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Horrible Customer Service
Review: "The service from this vendor is horrible. My account was charged in May of this year and as of 6/26/06 have not received anything. First they said they need to make a model change. I was fine with the model change but never got the product. I sent many...notes to Nicholas Nasti but he has been unable to fix the problem. Recently I have been unable to contact them with notes or telephone."
