Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not good if you want to transfer your existing number
Review: I bought this with a 2 month Free Trial and authorized Packet8 for LNP (to transfer my existing home phone#) by sending all the required documents.Now, this is the 3rd month and still they are not able to transfer my existing phone# to packet8. Neither I can cancel Packet8 at this point as they will charge $60 cancellation fee Nor I can continue as I will end up paying 2 phone bills every month (to Packet8 and Current provider).I called them several times.Their LNP Department seems to be most in-efficient and customer service is very bad. Phone service quality is good though. I have my friends who were able to tranfer their existing number with Vonage in just 1-2 weeks. Don't ever choose packet8 if you want to tranfer your existing#. Otherwise, it is good.
