Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poorly designed
Review: Have had this saw for about a year, used frequently for everything from brush clearing to cutting down good size trees.The good:Saw starts reliably, haven't had any issues.The bad: The "Tool less" Chain adjustment doesn't keep the chain tight. For the first year it did fine, but recently it goes from tight to throwing the chain off in about 5 minutes of use.The saw is underpowered. I don't think this saw should ship with a 18" bar. It doesn't seem to handle the length well, and it's normal for the saw to bog down and stop on anything bigger than small limbs.Poor fit of parts... I have had to take to carrying a pair of vice grips to get the gas cap off. I'm not strong enough to do it by hand (I'm a big guy too). Seems like the part is just designed poorly.All in all, I'd spend the extra cash and buy a dealer serviceable saw for a few extra bucks. You're going to have to eventually anyway. I'm going to the Stihl dealer in the morning.
