Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Buy new, not refurbished.
Review: While it worked, it was a five-star machine. I got the refurbished Professional 6-quart stand mixer right before Thanksgiving last year, and used it all the time, always following the instructions. I loved this mixer--great with meringues and cookie dough. I made about 20 batches of cookies during the holiday season and it was fine. It died on a freakin' cake mix, of all things. Suddenly, the motor just wouldn't turn when a beater was attached to it. Take the beater off and it works just fine, but put it on and it refuses to spin. Only lasted about five months. I looked into getting it fixed on KitchenAid's website, and even though I live in the 15th largest city in the US, I would have had to drive at least two hours to find someone who would fix it. Mailing it in to KitchenAid to fix it will cost more than replacing the mixer! Buy it new--at least that way you get a warranty if it's a dud. Other than that, it's a great mixer. I miss it.
