Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: poor quality
Review: This is rated for a dog up to 100lbs so I was sure it would work for mine which is about 55 pounds. Received the product and used it twice the day I got it and when I used it the next morning it broke. Geroys did issue a refund but it took 3 emails(about 5 days) to get them to respond to me. Once they did issue the refund it came quickly.
