Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Easy to use - Good service
Review: Landel was very helpful and polite both with questions before the purchase and with the setup of the account. Setup was easy. Operation was straightforward which was important since this was going to a relative with no computer exposure. I didn't have to leave voice mails. There was a coupon from Amazon where Landel would credit you with 3 months of service. I mailed the coupon just expecting to have the ~$30 credited to my account and was suprised to get a call from Landel to tell me that they had received the coupon and the ~$30 would be credited immediately. They certainly didn't have to call. The only thing I would wish for was some means of printing locally. Could we have a plug to attach a fax.
