Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: shipping disaster
Review: when the telescope arrived at my home, I was excited until I opened the package it was loosely shipped in. The dew shield was split and parts of the scope was falling out of the package it was shipped in. The tripod has a dent in it. I am very unhappy with this situation and no one has contacted me about this so far. I want a new dew shield and a new tripod. I do not care to order anything large if this is what I an going to expect.
