Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Pretty effective product
Review: This is a decent heated mattress pad if you don't want to spend too much $.It heats up the bed in about 10 minutes, has 5 heat settings (Though, in my opinion there is almost no distinguishable difference between settings 2 to 5) And it stays on until you shut it off.It is easy to use, has a long cord and is machine washable.The only reason it isn't a 5 is that It is still possible to feel the coils a little bit (it doesn't effect my sleeping but its not the lap of luxury).Also it doesn't have an auto shut off which is either an advantage or a con depending on how you look at it.Overall it works just fine, but its nothing fancy.
