Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Too hot to handle
Review: We bought the B&D D/A 2030 about a year and a half ago following the throngs who read the Consumer Reports and Amazon reviews. We had the same experience as others with singed material staining shirts but cleaned the sole and kept going. About a week ago my wife set the iron to 2 for polyester/cotton blend and I guess the thing just kept heating up until it was so hot it vaporized her shirt sleeve the moment she put the iron to it. The next time I plugged it in it was stone cold and unresponsive - about the same as B&D customer service. I'm glad so many people have had good experiences with it but I won't be rolling the dice with B&D again.
