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Title: Never again
Review: I will never buy another hard drive based mp3 player as long as I live. If you can get this piece of crap to play without freezing--and trust me, you can't--the internal battery will suddenly give out and not hold a charge any more.I am writing this listening to my original mp3 player---a one gig Creative MuVo TX that plugs right into the USB port--and, despite my cost in AA batteries, I am MUCH happier.The Zen Touch just has too many problems, especially with the freezing. The reset button does not even work unless you call support and they tell you the "secret" reset that involves holding down the play/pause button as you hit the reset and then running a disk scan and finally rebooting. And the much-praised battery does nothing if it can't hold a charge.Don't waste your time or money on this product.
