Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor Customer Service
Review: I had no problem setting the hardware up, etc. Had slight difficulty with my work VPN. Hardware performs average. The biggest issue I have with SMC is their customer service (they stiffed me on my rebate, and did not reply back to my e-mails, etc), and therefore will not purchase anymore of their products.
