Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Star Safety falls short
Review: Cannot comment much on the earmuff's ability to work as needed. I am sending them back since the earmuff unit that was received was broken. They also appear to be USED! The one earmuff was dangling by one wire/hinge attachment. The other hinge had been snapped off completely. The bag the unit was put in was clearly cut open at one end. The paper instructions were mangled and one earpiece looked dirty. The shipping box they came in looked fine and did not appear to have been tampered with during shipping. It looked like they were put in the box that way.Star Safety customer support said their products are shipped from a warehouse [in a different location] and would follow-up on what may have occurred and send a replacement. However, when I called back to find out what happened to the return label/information email, they simply said they were issuing a refund and I needed to return the merchandise. Bizarre.
