Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Down with DeLonghi
Review: I have liked my previous DeLonghi purchases. But, I have an older kettle model: KBX1510. It is 2 years old with an obvious design flaw. (My last kettle lasted for over 10 years.) A little (1/4") plastic part, that releases the kettle lid, broke off the plastic control arm .According to DeLonghi, there is no replacement part and my warranty has expired. So, I must buy a new kettle: DeLonghi, Model DFJ900. After talking to DeLonghi, I have decided not to buy any more DeLonghi products.
