Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Ambiguous and Expensive
Review: I looked at this plan for my Sony LCD TV purchase. It is not clear if this is an in-home plan or we have to ship the product. The 'Qualifying Products' for in-home service is not defined. Called them up but could not get any direct answers. In the list of items covered, it does not say if pixel-burnout will be treated as a replacement (this is a must if you are buying an LCD system).Also the same plan is available from Sony directly for $229.They also have another plan for $199 that covers 'Audio/Video'. Whether it covers TV's not sure. Another post on this board claims that it is the same.I would avoid dealing with such ambiguous contracts.
