Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Pulse rate monitor
Review: The monitor appeared to be without power when received. A call to Omron yielded the information that it was an obsolete model, but it sounded as if the battery had failed because it had been in inventory too long. However, they advised, to replace the battery would require taking it to a jeweler because it was a water resistant model. If this were not done the warranty would be invalidated. Amazon then replaced the original monitor, but the replacement also had no power. A refund from Amazon was requested and received and an unpleasant process finished - but still without a monitor.
