Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Small Gadget, Big Wow
Review: I bought this as a Christmas gift for my wife. She's not a techno-type, so I was a bit concerned. There's no need - it's easy and intuitive. I don't think she'll ever travel without it, and it seems nearly impossible to get lost if you've plotted a course. The only negative is that when we attempted to install the map software, we were advised that a newer version was available online. This is a HUGE download, so you may have problems if you're not on broadband. However, you can call customer service, and they'll mail you a CD. Don't hesitate to ask them to expedite the order, they're very cooperative.
