Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Unreliable product, poor customer service
Review: I just used this rice cooker for nine months and it broke down. So I sent it to get it fixed. But now it is almost nine months, and I called the service department several times, every time they told me to wait for the callback from the factory, when they finish it. So far I haven't got any answer about the rice cooker. I don't think I will buy any product of this brand.
