Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Awful Performance + Terrible Service
Review: I bought a Dell dimension about 2 years ago. When I purchased they mentioned that it included a 3 year ON-SITE service. The computer has become ridiculously slow and when I have called for support the representatives have made me run tons of diagnostic tests which show nothing abnormal. When I mentioned the ON-SITE service they send me an e-mail with a long legal document which contains my coverage and they will not give me additional support. I would recommend potential buyers to avoid this product.
