Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Complex with horrible support
Review: Needless complexity, horrible support that takes forever, help sections is poor. Once you have it running and understand it in and out its a excellent system...however the company doesnt understand the frustrating complexity it puts people through. Plan on hours of education on 'how to use it' whith much of that 'on hold'. Once you have learned it....dont forget it or you will go through all the pain and agony of the horrible customer support again. They need a software revision that will make it customer friendly. Right now it hates customers.
