Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: This product is HORRIBLE!! Don't Buy It!!
Review: I tried using this product on some PDFs and it just would NOT convert them properly! I called tech support and they said sometimes it doesn't work too well why don't you buy our more expensive Omnipage product. They would not return my product nor give me free tech support with this product. After charging me $20.00 per incident on tech support they were unable to resolve my problem. They just said well "It does not work sometimes, buy our Omnipage product instead". Horrible customer service over there. ScanSoft truly exemplifies poor customer service.
