Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't waste your money
Review: If you're using Napster 2.0 (the legal one) don't bother buying this product. You'd think from the description (supports wma files) that it would be easy to do but they don't support drm wma. DRM is Microsoft's way to control the industry and moving a drm wma file to iRiver entails first burning it to a CD, then copying it over to the iRiver device. What a total pain-in-the-$#%.Good luck figuring out iRiver. You have to download firmware and driver updates with instructions written by somebody with a clear lack of understanding of the english language. I've spent 20 years in the computer industry and am a PC expert - but the iRiver support staff was nasty, implying that it was MY FAULT that their system didn't work! Unbelievable.
