Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Left in the lurch
Review: The Tekton Plaza Girder and Panel building set seemed a brilliant choice for my son. However, upon arrival, the set was strewn about the box and most of the building pieces were missing. Customer Service at Bridge Street Toys said they couldn't help me and referred me to the manufacturer. Customer Service at the manufacturer said she would have to get back to me and sounded skeptical that such a problem could occur. After a few days, she assured me that the missing pieces would arrive in time for Christmas. We received nothing and have heard nothing. I've given up and have since ordered the set from another toy company. We're awaiting delivery. I anticipate that my son will love the building set but my review reflects my exceedingly unsatisfactory treatment. I don't know who was ultimately responsible for the poor service and lack of responsiveness but others buying products from this company, take heed.
