Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Product works fine, but you'd better not need any support
Review: I've had my Studio DV card for over a year now, and, as a basic video capture & editing suite, the product is satisfactory. But, when you need ANY kind of support, Pinnacle comes up short. I spent 4 weeks sending emails, leaving voicemails, etc., trying to get some support out of Pinnacle to solve a Windows 2000 issue, and I never got a response. Still haven't today, although I did get the card working on Win2K with the help of another user of the product.Long story short - buy a different card unless you're comfortable with registry hacks and a lack of product support.
