Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Customer service is HORRIBLE!
Review: Have used the Imara for years. Actually love the watch and its features. Found it to be very accurate. However....it's wonderful as long as you don't encounter a problem. Dealing with customer service is like pulling teeth! Being an idiot must be a prerequisite for working there! All i needed was a simple gasket to be replaced in the watch itself. After emailing and phoning them several times....they sent me the gasket for the transmitter....TWICE! I quit. Looking at Polar right now.
