Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor Quality
Review: I ordered this teapot because at the time it came with a free tea infuser. When it arrived, the teapot was broken, with a large section missing from the side. I returned it and had to pay the shipping to the company to reorder the same item after I received a refund only for the items price. After receiving my second teapot, it was cracked in the exact same spot. I returned the product and complained with no response. I was refunded the price for the teapot, but I am out $10 in the cost of shipping. It seems highly unlikely that two teapots would break in the exact same spot, so I would try a different product.
