Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: High Hopes But No Luck
Review: I really liked the idea of the automatic water pump so much that I disregarded the negative reviews. Well after 2 failed units (the first one arrived DOA and the second died 2 weeks later) I can say DeLonghi has a real turkey on its hands and I for one will not be sitting down at their table for thirds.However, I must say that Amazon handled the return process beautifully, so thank you Amazon for making this rather unpleasant experience some what pleasant.
