Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: HP DV9005us
Review: I purchased this laptop used and was dissapointed because the video did not work after a couple of months. I called HP and was told that it was out of warranty but the Rep was knowledgeable enough to see notes that this particular model had system board issues and the warranty was extended for a year.HP sent me a call tag for free and had my laptop repaired with a week. Before you toss out this laptop call HP and see if it's under their replacement warranty due to defective system board.I'm extremely happy with laptop now and will be putting Windows 7 in the fall if it comes out. I won't be putting vista on it due to max of 2 gigs of ram.
