Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great Battery but Poor packaging
Review: I would rate the battery 5 stars but only gave 1 becaus of Amazon's packaging. They just drop the battery into a box and send it off. My original order arrived broken. The battery corners were cracked and the cells exposed. After speaking on the phone with them and explaining how the packaging was not sufficient, they sent another. This one arrived broken too, with cracked corners and the cells exposed. The packaging was the same as the first. After calling again, and re-iterating how the packaging is not good enough, they issued a refund and said they would forward the packaging issue up the management chain. Hopefully this gets fixed. Amazon is just throwing money away with poor packaging (of this item).
