Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Unreliable Customer Service
Review: Delivery estimate was April 8-18, 2007. I called Cross Country Furniture the week of April 8 to confirm the bed was being delivered on time (My guests were arriving April 22.) They told me it was going to be the delivered on or about April 18. I went ahead and bought the mattresses and sheets and on April 18 I called them again to ask when they would deliver and they told it was backordered 3 to 4 weeks. I had to cancel the order and now, I have to return the the mattresses/sheets and scramble for alternate sleeping arrangements for my guests.
