Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: ****WARNING****
Review: Hirt's should have known better. They should know better than to send live nematodes through the USPS. They should have known better than to send it with a TINY cold pack during a heat wave. They should have known better than to send microscopic organisms that were doomed to die by their negligence and stupidity to a biologist, who can easily confirm that the organisms died. I will NEVER buy from Hirt's again. They charge high prices, they overcharge for shipping, and they are incompetent. They don't even know what nematodes are, referring to them as "insects," which they are NOT.*update*To their credit, Hirt's did refund my money. I still will not buy from them due to their gross incompetence, overpriced products, slow shipping, and the fact that I will have to order this again from another company, putting me a week behind in stopping the life cycle of a few garden pests.
