Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Makes Great coffee
Review: I don't know how one coffee maker makes better coffee than another. Perhaps it is because the heating element is more sensitive. Anyway, this is my second coffeemaker of this type. I accidentally broke the first one by not seating the carafe all the way into the maker. This caused the water to accumulate in the basket. Evantually grounds and water back flowed into the reservoir, which in turn sent grounds into the tubing. Couldn't get them out. So promptly ordered a new one from Amazon, saving the extra basket and carafe from the old one. Perhaps Silex could add a feature for dummies like me. Have the heat shut off when the carafe is removed?Anyway the new one works just fine, although the carafe fits a little tighter, but now I am wise to that flaw so make sure the carafe is fully seated to avoid another catastrophe!My previous coffee maker did not make good coffee. I was always going to the local gourmet shop for that, now I don't go there nearly as often.
