Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: software conflicts, no support
Review: I've been a big fan of Norton products for years, but they've "improved" new versions with so many bells and whistles they don't work. I replaced a previous version of Norton Firewall with this one and had nothing but trouble (coflicts in Norton Anti-Virus). Tech support is non-existent. (A few emails from someone in India whose scripted reply didn't address my issues). I finally uninstalled this product and will return it. I reinstalled the older version and everything works fine. I doubt I will buy another Norton product, ever. They should atleast offer support for 30 days for new products. There is clearly a bug here if it won't work with existing Norton programs, so think twice before you leap.
