Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Best Quality
Review: Katadyn is know for higher quality and this Vario is no exception. Solidly built and filters fast, even on "longer life" setting. Must be run first to get excess carbon out of system. The handle was pretty stiff when I first got it, I was worried about pulling too hard and possibly breaking it. I made one call to their 800 number, got immediate tech assistance and she said, "just pull hard the first time. It won't break, but even if it did we would send you a new one immediately". She was right, after a few pumps it ran smoothly. I'm looking at a much more expensive Desalinator, I'll definitely be buying it from Katadyn when I'm ready.
