Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disappointing construction, poor customer parts support
Review: I purchased this last Christmas and thought it would be a great educational toy. Sadly, the quality of the parts is pretty shoddy, and due to poor fit, one part in particular relegated this entire set to being inoperable. A wire spring slides along a plastic fitting for the throttle power control...that plastic backstop is actually two pieces mated together and there is a seam that keeps the springs from moving along it cleanly. Customer service sent me a replacement part, but it too was ill-fitted. I rigged a fix of my own to get it to work, but this made the entire thing terribly frustrating. Nonetheless, the engine itself spins and is a good physical illustration if kids are patient enough to learn about it without the base being attached.Overall, poor service, poor construction and it dampered the overall enjoyment of what SHOULD be a fine toy.
