Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Beware - Another Story of Broken Mugs
Review: We read the reviews that there were problems with the packing of these mugs but took a chance hoping we were going to be the lucky ones. Not so lucky. Six of the twelve cups were broken!! We like the cups and want twelve but are very uncomfortable ordering more to complete the set because the process of returning, getting a credit and then reordering is frustratingly too much work!! And there is a good chance we won't get 6 unbroken mugs on the second go around!Yikes. What to do??!!!I am very disappointed and think this known problem should be corrected and the cups should be replaced at no charge in the name of good customer service and good will.
