Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't buy these from Amazon, the irons are defective.
Review: Normally, I like this iron. I've had two that lasted a few years each. They do break by year 3 or 4. So I ordered a new one from Amazon. The first one I received had several jagged scratches on the non-stick soleplate--the kind of scratches that could scratch delicate blouses. I sent it back for a replacement and received a second one today. The one I got today in replacement also has scratches on the soleplate, less jagged, thinner longer ones. I'm starting to think these items are returns sold to Amazon or Amazon customers scratched and returned them. Either way, big disappointment since its such a hassle to return items. The main purpose of an iron is a surface that doesn't damage the clothes being ironed. I won't be buying irons online again if I can't verify the plate is scratch-free.
