Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Horrible Customer Service
Review: I ordered my butterfly farm in June so we could have the butterflies during my Daughter's birthday party in early July. The idea was to let the kids release the butterflies together. Well, little did I know (because there was no indication or disclaimer), they DO NOT ship to my state in the summer. The website said "hot weather may cause a delay", it does not say you'll have to wait until next season. Needeless to say, I did not get my butterflies. If I had any inkling that this was going to be an issue, I would not have purchased the kit. The straw that broke the camels back?.... I called customer service and recieved the runaround, their staff are extremely rude and not at all helpful. I'm so disappointed, it was going to be a great activity for the kids at my daughters party, and a good educational opportunity for my daughter! Save yourself the trouble, only buy this product if you know for sure that you'll be getting your butterflies. Ugh!
