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Title: Not firm - very disappointing
Review: I had high hopes for this pillow. I'm a side sleeper. I like a firm pillow to avoid neck & shoulder aches, but something I can have my arm underneath as well. Despite the manufacturer's claim, this pillow is not firm at all. The first night I tried it my head sank all the way into it, like sleeping on a marshmallow. After the 2nd night I woke up in considerable pain due to lack of neck support. I never used it again. Instead I found a $9.99 pillow at Target that's firmer and more comfortable. Lesson learned - sometimes the higher price product isn't the best product. Don't waste your $$ on this if you like a firm pillow.
