Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: I'm steamin mad!
Review: I purchased my DW359 about four years ago. I am a home hobiest, and the saw gets very little use. I would guess the saw has less than one hour of run time total. Last weekend while cutting a couple of 2X4's I noticed the saw emiting lots of sparks from the brushes, way more than usual. I cleaned the commutator and brushes, the saw still sparked. I took the saw to the repair shop and was told the armature was burned out. What? The saw has hardly been used. Dewalt customer service blew me off and would not offer any compensation. I purchased a professional grade saw so I would not have to deal with broken, cheap junk and possibly someday I could pass it along to my grandchildren. I guess Dewalts idea of professional grade is one hour of run time with no customer support. Spend your money somewhere else, This could just as easily be you writing this!
