Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't bother with brother
Review: I bought the MFC5860CN based on the Brother description which states it prints 30ppm color and 25ppm B&W.; It prints closer to 4ppm. I called support and quickly got passed between 3 people (they at least speak English). However, they indicated to get that speed, the page being printed should have only 5% coverage (would that be 2.5 lines of text on a normal 8.5x11 page?), and the printer setting should be on "fast" (which unfortunately prints black text in a faint grey tone) and I should not begin timing until the first page completed (I timed from the start of actual printing of the first page). I don't know if other vendor's use these restrictive critera, but it seems like false advertising to me. Otherwise, its performance is average.Next time I will stick with HP which performed well for me in the past.
