Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: I love my new ACER laptop!
Review: I had never used a laptop until I purchased this one. I found it very easy to use by following the instructions that were included.Early on, I had a few simple questions and called their customer support line. I was shocked when a live person answered immediately, without my having to go through any answering system. My questions were answered in an easy and professional manner, and the woman I spoke with went above and beyond what was required. Unfortunately, my next experience didn't match this one, but it was far and away better than the experience I'd had 4 years ago with HP. I am very satisfied with this product, and would recommend it to anyone who wants a value-priced laptop.
