Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: DOA
Review: My modem arrived in non-working condition. I haven't tried to get a replacement because the amount of money involved is low, and not worth the hassle of contacting the vendor, returning the defective unit, etc.The literature that comes with the modem indicates that it was built for distribution to new customers by AOL. One wonders: Are these returns from AOL customers?
