Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Best Quality in a Small Trowel
Review: I originally bought this trowel to use while participating in a local archeological dig - at the suggestion of the professor in charge. After looking at the competition, I could see he was right. The handle is forged to the blade on the Marshalltown; the cheap competition has rivets. The wood handle stays cool in the hot sun. I put a relatively sharp edge on it for the "dig" in order to shave thin layers of hardened dirt away with it. I have since ground it to a blunt edge again. I have bought other high quality Marshalltown tools since then and used them with great satisfaction.
