Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Product in bad shape
Review: I was unhappy with the product when it arrived. I bought a new copy of this DVD and when it arrived the outside cover was ripped and scuffed up like it had been misused. This is supposed to be a gift but I am embarrassed to give it as a gift because it looks like it was a used item.
