Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Too Expensive to use and not compatible with VISTA
Review: I had this printer for a while (2+ years), and it has been expensive to use. The Ink cartridges need to be replaced too often.Recently I purchased a new laptop with Vista. I downloaded the new software, but when I tried to scan, it doesn't work. going to HP's website, it basically says, use Microsoft's scanning software; which still doesn't work. Since my move to Vista, an additional problem to deal with is the printer occassionally (once / week) becoming unavailabe,and the only solution is to uninstall ALL HP printer software and do a new install. This is not fun when you're on deadline!Lastly, their support is terrible. Their web site is geared toward sales and not helping you after you've purchased their printer. How arrogant! I sent in an email to try to get help, and they didn't respond for 5 days! Not acceptable.I strongly suggest you NOT buy this printer.
