Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Carbon isn't reliable and MACK extended warranty is a complete waste of money
Review: I purchased this player 9 months ago with three year MACK warranty and the thumbwheel gave way. Now MACK tells me that the manufacturer will not honor the warranty because of 'physical damage.I automatically buy MACK warranties on all electronics and this is the first time I've tried to exercise my warranty option.I will NEVER BY A MACK WARRANTY AGAIN! And will also never buy a RIO product again. Neither company stands behind their products.Hopefully others will benefit from my experience.
