Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: COMPANY OFFERS NO CUSTOMER SERVICE
Review: The flask works well but when the cap broke (I dropped it) that's when the problem began. I tried to contact Stanley and they informed me that they did not sell replacement caps! In other words but a new Thermos.Selling replacement parts for a product should be a basic service for manufacturers. Unfortunately they have a hold on the market with no competition.
