Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: firewire 400 mounting problems.
Review: If planning on using as FW 400 on mac, forget about it. I'm not sure how the product rating is still at 4.0, maybe not many mac users? Mine won't mount at all via FW400. only usb. their support site is terrible to use. they didn't even have my serial listed, yet insisted I register in order to download software that was supposed to come with it. once registered, the support site is equally useless. you can select several specifics on your problem and it still gives you search results for every product they make. the FW400 mounting problem is extremely common with the my book (google it), yet there are no relevant support articles regarding it. I've had several raw WD drives with little problem, but this thing appears to be plagued by the look of all the people having problems with it.
