Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Dangerous
Review: OK when new if you are cautious when using it. There are many ways that using this ladder can hurt you. A mistake can cause serious injury. I have also been unsuccessful finding a place to repair my Telesteps ladder. The bottom section has become difficult to fully open. Recently, I got on the ladder, got up about 5 or 6 feet and the ladder collapsed on me. Tore some calf muscles. It has been a painful month and I am still going once a week for physical therapy. i am going to cut up this ladder and throw it in the trash.
