Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: RIO knows something
Review: My sons purchased a Rio Nitrus for me in April 2004. It lasted until August 2004. When I contacted customer service to fix the problem, they informed me I needed to purchase another player since the "telling" 90 day warranty had expired. I gave RIO another chance and upgraded to a RIO Carbon for $249. After about 5 months, the display screen burned up. I contacted RIO again. They offered the solution of buying another Carbon at $149 since the 90 day warranty expired. The current sales price with a rebate for a Carbon was $179 at that time. I declined their offer, since it appears they know the lack of reliability of their product which is why there's only a 90 day warranty. If you aren't going to use their product on a daily basis, it may be a good product. It's functionality is very good. If you plan on using it daily, let the buyer beware. You may be spending $500 a year for a $200 player
