Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Be careful
Review: I'm not sure how good this product is, because I am still having installation problems. After installing the program, I was then told my product key was expired (Unless the store gave me a pirated version - which I doubt from the apple store.) I attempted to uninstall the current version and now can't reinstall. after exhausting my web and user guide resources, I attempted to call ANYONE at parallels and spent an hour being frustrated before calling apple and asking for help. they somehow got someone on the line. So now, finally I have a person to talk to. To add insult to injury - the "tech support" has a decidedly heavily accented english and is talking on a static filled internet phone such that he can barely understand me or I him.Keep in mind that if I hadn't called apple, I would be paying 29.99 for this wonderful service PER INCIDENT!!! I sincerely hope that I never need customer service again, because if I do it will likely be for a refund.
