Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Worst DVD RW experience ever!
Review: I was suckered into purchasing this unit because of the SONY reputation. A huge mistake! The unit arrived DOA, SONY's anti-customer service people are programmed to say: "You agreed to the terms of the warranty when you opened the box, you must return it to us at your cost and we will fix it if required, it will take 6 - 8 weeks." What a great way to treat a customer - NOT! I recommend the PLEXTOR 712UF instead, great drive, great price, and they still appreciate their customers.
