Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: The Best Toaster I Have Ever Owned!
Review: This toaster lives up to all the hype. I love the progress indicator that shows where the user is in the toasting process. The unit produces very nice, evenly done toast. Another useful feature is the fact that when the pieces pop up, but are a bit low, the lever on the side brings them up higher enabling the user to readily extract them from the toaster. There might be a good reason for this, but from an engineering perspective, it is unclear to me why with just one side utilized, all of the heating elements are turned on - seems like a needless waste of energy, but then again I bought this not to save me money, but to make efficient, properly done toast, and it achieves that mission in a 5 star manner.
