Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Amazingly Useless
Review: Is your drawer legal size paper width? Most are letter sized so this is useless for legal sized papers. Yes it is true that you can open the plastic end pieces to legal or letter but the rails have to be cut down and there's a hinge in the way. A hinge which opened for letter size sits as a bump on the rail. How does anyone abide that?The administrative assistant was defensive and rude when I asked her what she needed. This file hanger ruined her day, then mine. You wonder how a product that doesn't actually work can get to market. "Boss you can't turn this sideways in the drawer" - "Think positively or your fired for not believing in the product"?Solution to Dubaflex- include 11ish inch rails in the package or better yet sell them separately as 12" and I could just buy the rails. Otherwise you might as well mark the box "Letter/ALMOST legal" sized.
