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Title: Maxtor OneTouch III problems
Review: I've had a Maxtor OneTouch IIIs for about a year connected to my MacPro desktop. When I shut down or restart my Mac, it frequently will not recognize the Maxtor until I turn off the Maxtor, disconnect the firewire cable, reconnect the cable and reboot the drive. I've tried the 400 and 800 firewire connectors with the same result. This problem has existed from the start beginning with OS10.4. The biggest problem is customer service. I've gone to Seagate's site and downloaded the latest drivers with no improvement. I tried their minimal trouble shooting guide to no avail. Worst of all, I've sent two e-mails using their tech support system and haven't had any response whatsoever. No more Seagate/Maxtor for me, thank you very much.
