Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Why is it so hard to find a good mug?
Review: First of all, let me quickly dispel the notion that this mug is spillproof. It will indeed contain coffee from splashing out when things get bumpy. But if it gets turned over onto its side or upside down, coffee will quickly pour out. Second, there's an annoying depression on the cap that allows liquid to pool in it so that when you take a drink, it inevitably drips onto your nose. That could have been easily fixed. Sometimes I wonder if anyone actually tests these things out before selling them.
