Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Major Problem with this vacuum cleaner
Review: The step switch that allows you to move the upper part of the vacuum cleaner from the upright storage position to the vacuum position is extremely hard.I mean Hard. It takes a shot from your foot with a soled shoe to move it. My wife has me do itBrought it to the Eureka Warranty Repair shop after using it twice and they told me that was the way it is.I called Eureka and they said, Yes it is hard, but should loosen up over time.Now trying to decide if we will return to Amazon
