Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Remote never worked
Review: Went through the setup without too much difficulty. Annoying at many points, but not awful. However, the remote was never able to send a signal to any device. Tried setup again a couple times and tried using it on multiple different devices. I have to believe the IR transmitter on the remote just didn't work at all. A big disappointment. To make it worse, tech support has horrible hours and I was never able to get ahold of them before I just gave up and returned it. Amazon was wonderful about the return, though. Fast, full refund including the 2 day shipping cost. Considering the buttons and screen were extremely small and it uses a rechargeable battery with a bulky cradle, I think I'll look around for a different product.
