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Title: Long term review
Review: Most reviews are by users who have used the zen touch for a short period of time. I have owned by zen touch for about a year and a half. At first, I loved the machine--I could treat it like a hard drive, use windows file types, transfer from machine to machine, etc. However, I have had some MAJOR problems lately:1. The scroll function doesn't always work. When I try to scroll up, it scrolls down.2. Some of the buttons don't do what they are supposed to. I press play, and it skips to the next track. I press skip to the next track, and it pauses. Huh?And, most of all, I left it to charge one day and upon returning, it WOULDN'T TURN ON. After scouring the help boards and emailing creative, I was told the machine was busted. Great. The warranty is, of course, expired, and there's nothing I can do. The tech support was horrible, and as much as I like a lot of the features, these problems are bad ones. I plan never to buy a creative product again.
