Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Provides basic information for all pilots in easy style!
Review: Phil Heitman has accomplished in plain language what many authors try to embelish -- the basics of learning to fly! He does it in a style that is easy to read and understand. He writes like he teaches; he pays attention to those things that are important to us!
