Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Skips the virus and goes straight to the autopsy
Review: NAV alerted me to a virus AFTER it chewed up and destroyed my registry, deleted several icons and start menu entries. The disinfecting directions their so-called "support" site didn't work. The instructions were clear, concise and well written - they just didn't work. Support is expensive and almost nonexistant. Somehow paying TWICE for a product does not seem to be a good business practice and is definitely not customer-oriented.System scans are long and laborious; uninstalling NAV is torture. Since fighting the virus and contacting customer support are both futile, I'll have to wipe the drive clean and start from scratch. Thanks for nothing Norton!!
