Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: QC2 Owners don't dispair!!!! Help is available!
Review: Like many of the reviewers here, I eventually had problems with my QC2's. After many years of use (7 years I believe) the pads started flaking, and plastic developed stress cracks in multiple locations. I read another review that talked about a "silent" exchange program. I contacted my local Bose store, explained my problem and was told that I could trade in my old QC2's and that they would sell me a set of QC15's for $129.00, they also let me take off the new ear pads I had recently replaced and take all the wires/adapters from the old set as spares. I am VERY happy with Bose, I got 7 years of good use (longer than any headphone I've ever owned) and they still gave me a $170.00 trade in credit. Not bad!
