Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: It's a Cracked Pot, not a Crock Pot
Review: I've got loads of All-clad cooking pots and pans. I love them. When my college-era Rival Crock pot died though, I wept. Naturally, I went to All-clad, expecting greatness. I used it frequently and babied it. Though it was a bit on the hot side, and the lid didn't seal allowing some things to dry out, I was happy enough until I noticed a crack developing. Then I started reading about MANY others with the same problem, and their general difficulties getting it replaced. Like me, many reported disbelief and horrible customer service. Less than 2 years out, and this expensive slow cooker is cooked?All-clad does well with steel. They should just stay with what they do well. Don't spend your money on this unless you have money to throw away, and then you're probably not using a slow cooker at home anyway....
