Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Do not use this seller as the warranty is void
Review: Initially the pillow was great, fluffy and firm, just the perfect balance. After a few months the pillow stopped bouncing back to life and the edges were flimsy. I contacted Tempur-Pedic for a return as the description says "1 year warranty". I was told that since I purchased through a reseller this was not eligible for a refund.I then contacted the seller since they said there was a 1 year warranty but I never received a response.If you are going to buy this pillow you should buy directly from Tempur Pedic to ensure you get a full warranty and some level of customer service.
