Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: You're on your own
Review: No technical support (I had to wait 5 days for help with an installation problem - email is your only free support option), wizard-based interface looks nothing like any other Windows program you've used, confusing array of separate programs with no integration except for the wizard front-end, inadequate documentation, lack of flexibility in naming files and determining file locations, etc.I'm not impressed. At least Roxio Easy CD & DVD Creator ships with a manual though it too suffers from a lack of integration of separate programs.
