Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Shipping takes forever,Never saw the caterpillar stage
Review: It takes them forever to ship the larva to the east coast (there on the west), I actually called thinking it was lost and they sent out a new one, which also took several weeks to arrive. (I ended up with 2) By the time the larva arrives the caterpillar have formed into crystals. so you are missing out on a major part of the process. (I couldn't believe that a company which time is of the essence shouldn't take this in consideration)This company has a great product in theory, but is extremely under efficient in their distribution and shipping methods. If they could upgrade that you have a phenomenal product.I would love but wouldn't order from this company again. But I give it 2 stars since the concept of the product is amazing. (maybe if you live closer to them its faster)
