Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Flame out
Review: I was very happy with the burner when I got it. It's done a fine job, until today. I've used the igniter about 50 times, and today it stopped working. All the other reviews seemed to be good when I bought it, so I'm hoping this is an anomaly and the company will make things right. I've contacted them via email, and I'll update this review when I have news to share.Well, no response from Bernzomatic, and the 30 day warranty period from Amazon is over, so I have no recourse. To be fair, it worked for 3 months. I don't think that's long enough for something like this. The unit is durable overall, but the igniter is flimsy and cheap.I finally got a response from customer support. They said they would send me a replacement. Several months later, and no replacement. Don't buy from this company. They don't stand behind their product.
