Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: What guarantee?
Review: I purchased the set from t.v. The thin chopping blade broke in my hand. I contacted the company for a replacement in September 2004 and pre-paid for the shipping of the replacement. For 6 months I called almost daily and sent numerouse e-mails. It is now June 2007 and I have yet to receive the replacement. Don't fall for it like I did. Even when it was apparent that I was not going to receive the blade, I asked for a refund of my shipment payment and was denied that as well. Not only do they have cheap products, they will steal from you!
