Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Cheap and does all it's supposed to do.
Review: Nothing fancy here: just a simple serial cable, just like the Palm OEM (Palm M100 never came with a USB link!). True, it has no start button, but one is hardly needed: just click on the HotSync icon in the application to start the sync. Duh! (Whether your cable has a start button, like the Palm OEM, or not, like this one, you still must set the HotSync preferences to "Local" and "Direct Serial.") For putting up with this "deficit" you will save 2/3!
