Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Horrible.
Review: I despise this crockpot. The heat concentrates in the bottom, tending to burn the food there while not cooking up to the top. The "warm" setting burns food, it's just as hot as the "high" setting. One handle broke the day I bought it, I returned it and the handle on the new one broke after two months. There is now a small crack in the bowl as well. The dual handle design makes it very easy to grab it in the wrong place, and the handles and exterior are very hot. I agree with other users, the lid is a disaster - can't pick it up, wants to fall in the bowl, bound to break. Fancy looking, lousy cooking - oh, and really expensive! Throwing $60 directly into the garbage would have been a lot less hassle than buying this appliance.
