Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: No customer support
Review: I used the free version for a long time. It was fine. When I "upgraded" for 9.95, I created a master password, which DOES NOT WORK! I contacted CS several times and got NO help. Finally, decided to say i lost it. Also, no help there. Finally, gave up and asked for a refund. They said NO! I had it for more than 30 days. Not USABLE during that time, but no matter. But I did resign once during that time and received an email asking why I left. I told them. No response. Anyway, 1star is one too many!
