Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Could have rated better if it worked!
Review: I bought this based on reading the reviews on Amazon. After wasting 2 days trying to install the software I sent it back. My computer would not read EITHER of the software CD's that came with this product. This product may work well but I never found out with the bad CD's and useless customer service for the software. I ended up buying a CanoScan 8800F and I LOVE it!
