Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Hello, Sunlite... towns are bumpy! Very disappointing
Review: Why can't these companies put sturdy pannier hardware on the simple bags? This design doesn't account for the bumps, grooves, hills, and quick-burst pedaling that comes with living in a town. Bag fell off more than once. Sad - a few dollars more design improvement, and the design would be first-rate. As it is, it is unsatisfactory. I returned it after a week of whole hearted effort to make it work. Needs more robust rack-fastener mechanism.
