Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Non-existant tech support!
Review: I have no idea whether this product is good or not--I had trouble installing, and never was able to contact support at all. The phone message instructed me to use email, then several emails were never answered. I returned the product, and Amazon cheerfully and quickly credited my account. Thank you, Amazon.
