Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Fantastic Game (Except for the feature I bought it for)
Review: I am an advanced-beginner (not quite intermediate). I bought this game so that I could play rated games against real players online. However, I cannot connect (even though I have DSL). The computer personalities are fun to play with, and the tutorials are awesome. Most of the features are really cool. The 3-D however is misleading. It is 3-D graphics, however there is no way to move the board around... so if that pawn is in front of your queen, it is really hard to see. Therefore, I use the 2-D boards most of the time.So.. great game, good tutorials, good game play. No Internet Connectivity, 3-D sucks, AND NO SUPPORT. CAN YOU BELIEVE IT!? NO ONLINE SUPPORT THAT COVERS CONNECTIVITY! NO EMAIL SUPPORT TO GET HELP! NO SOFTWARE CONFIGURATION OPTIONS!
