Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Replacement Knob
Review: My knob broke after about 5 uses. I e-mailed the company about a replacement and got no response. After reading through the reviews, I saw a suggestion to go to Radio Shack to get a replacement knob. Of course they didn't have one exactly like the one that originally came on the slow cooker (which is probably a good thing since it was such poor quality), but I got a knob that has a little screw in it that can be tightened to allow it to turn the stem. It seems to work fine. I think I paid $2.99 for it. Otherwise the slow cooker works great.
