Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: big bummer
Review: I bought this Phoenix talking bathroom scale and from the beginning, it rarely gave me my accurate weight. Usually, 20lbs less (I wish!). I changed the battery and then it kept giving me about 15-20lbs less. I was not in town when it arrived, so I returned it after the 14 day "guarantee." I spent $12 to send it back and Magnifying Aids called me telling me I had to pay for return postage and they would send the defective scale for repair to the manufacturer, instead of sending me a new one. I told them to throw it in the garbage and hung up. BUMMER!!
