Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: goldilocks
Review: I was excited to receive my new cervical pillow, but have been unable to use it as yet. I am trying hard to like it, but it is as hard as a rock. I feel like Goldilocks, old one is too soft, new one is TOO HARD and my neck still hurts. Don't buy this one!!
