Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: The Girl With the Dragon Tattoo
Review: The video would have been fine I think, if we could have heard it, but we were unable to get closed captioning to function. This is a big problem for me and for my husband. There was a notation on the folder that some of the functions would not be available for "special features". If I had known that closed captioning would be considered a special feature I would not have purchased the DVD.
