Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: waste of time and money
Review: All this book gives you is advice that you need to make a change. There are barely any tools and advice on how to change. I need examples on what to say instead of SCREAMING my head off and threats. A waste of time and money in my opinion. Too wordy and not enough clear cut advice.
