Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Sooo Very Bad!
Review: I too was sucked in by the amount of wonderful feedback left for this unit! Mine worked great for about 3 months then decided it had no use of being a vaccuum any longer. I am now on my 3rd attepmt at getting this thing repaired. It has NOOOOOO SUCTION at all with the canister attached. Customer service is stumped! They refuse to refund my money or replace unit w/ a new one, they can only send unit 5000 miles across country for yet another attempt at repair. This whole process takes 3 weeks. I will never buy a Dyson product ever again. I truelly believe that I just got a bad unit, but since they refuse to refund or replace, I won't buy Dyson products. Oh yeah, and the quick release handle is not at all quick release! Its more like wrestling a 25 foot anaconda that just doesnt want to coraporate. The bare floor mode only works when you go over the dirt and then pull back again since the front lip is to close to the ground, it only drags dirt forward.
