Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Makes great coffee
Review: Been using this multiple times a day now for several months with no problems and enjoying wonderful coffee. Only 4 stars since one has to be careful of not using the handle to tighten. I have found that preheating the water in an electric hot pot drasticly reduces the cycle time to produce coffee, just use a hot mit to hold the base. If one needs to make another pot quickly just run it under some cold water to make it easy to handle. This is the only way to make "expresso" or strong coffee - nice not to need another appliance on the kitchen counter. Just add hot water for those who need a lighter brew.
