Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: A pure ripoff, don't buy
Review: My 500g is finally dead after working on and off for about 2 years. During the 2 yrs, I never felt it reliable, sometimes, you can get access to it, often times, you just have to reboot your computer in order to find it. It is terrible! Now it's dead, and beyond warranty, WD charges a fee for troubleshooting not knowing whether it's going to succeed or not. This is horrible customer service. Imagine all the important personal and business data I lost with it being down now. I wouldn't even give a one star, but no choice.
