Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Bad product - worse customer service
Review: This vacuum is quite loud, did not have a whole lot of suction, and seemed to run down the battery within minutes of use. Trying to replace a part was a nightmare. Though their customer service person was polite enough, and tried to be helpful, it was clear that she knew very little about the product. And, it took months... to get the wrong part. We gave up.
