Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Defective products - backlights
Review: Nice product - until the backlight on the screen died.Handspring has been manufacturing Treos with defective backlights. Please be aware that if this problem occurs, they will only send you a REFURBISHED Handspring to replace your defective one - which they don't mention on their website (http://support.handspring.com/esupport/forms/hsResolutionView.jsp?ResolutionId=8433#6).Either that, or they push it back on Amazon to send you a new one - with possibly the same defect.I don't want a used Handspring - I paid for a new one.Handspring needs to distribute products that work - simple enough, right?
