Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Amazon's customer service
Review: You provided the product as promised and on time. The reason you get a horrible review is because Amazon is horrible. Thier customer service rots. I ordered items direct from them that reached me weeks past the due date and they won't respond to me requests to return them. I get the same form letter garbage every time I try to contact them. Amazon is crooked. Maybe they'll find time to reply if I keep embarrassing them enough times.
