Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: I'm replacing after less than one year.
Review: After happily owning a Britax and needing to go convertible for my very tall 2 1/2 yr old, I settled on this seat. I had read some negative reviews, but there were not a lot of good alternatives for this size seat. I had planned to use it for many years. Two months after purchase one of the buttons that lowers the armrest had popped off and was lost during a road trip. It is impossible to lower that armrest now. Four months after purchase the recline mechanism got stuck halfway and is no longer useful. As previous reviewers noted I also had trouble with the straps getting easily twisted in the buckles and the buckle mechanism being touchy from time to time. Now that my son is over 40 pounds, I am shopping for a replacement booster seat that doesn't have the 5-point harness. I was not impressed with this seat.
