Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Revised comments
Review: Purchased this product as a christmas gift for a friend, and she really did not like the way it felt to use it. Initially posted about that and my frustration with the vendor nor responding to multiple contacts. The vendor has since been in touch and indicated the lack of response was due to post-holiday time off. He gave me the info I needed to make the return and said they would refund with no restocking charge. The product is on its way to them and I await the final resolution, which I expect to be positive.
