Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not all that great.
Review: We bought the Smart Boss because Consumer Reports rated it very high. I am very disappointed in how easy it is to use. The vacuum cleaner is very big, heavy, and hard to maneuver. The pedal to release the top portion, or handle is very hard to use. It takes a lot of strength to push the pedal down enough to release it. I also find it very difficult to go from the carpet mode to the floor mode. In order to change modes, you have to push a lever that moves the brush for the different modes. This lever is very difficult to push. It takes both of my hands to push hard enough to move the brushes. I think it is sufficient in how powerful the unit is, but since I find it difficult to maneuver, I do not use it that much.
