Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Suction so great it sucks the fibers out of my rugs!
Review: We've owned one for a couple of years, and at first when using the beater brush on carpets, it would churn through our carpets. I think there was more carpet in the vacuum than on the floor. So we kept it and don't use the "carpet" setting when on carpets. I think that the design is good, and it's functional, but don't expect it to be kind to your carpets. I also have noticed that the brittle plastic it is made out of breaks pretty easily. But great commercials! and lousy consumer support, when we notified them of our problems we got the no answers or sympathy. Heck, maybe we were doing something wrong. But great commercials!
