Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Bosch PR20EVSK Colt Palm Grip 5.6 Amp 1-Horsepower Fixed-Base Variable-Speed Router with Edge Guide
Review: I have been dissapointed with this router. It is not "user friendly" at all for the non=professional weekend woodworker. The main problem I have had with it is keeping it locked in position. The locking mechanizm is very easily dissengaged making the entire tool rotate and drop down into the work piece with disastrious results. It is also very difficult to adjust up and down. I would not reccommend this tool for the average non-professional woodworker.
