Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not ready for prime time.
Review: This product is not ready to work with any online music purchase sites. It will not play secure music files. That is a shame seeing how that is the way the industry is moving. In addition Windows Media player would not recognize the device so I couldn't copy files over that way. The product doesn't come with any media player software so you are on your own to figure out which ones may work. Also the device is hard to operate the control functions were difficult to navigate. The instruction book was of limited help. I promptly returned this item and am now going to try Samsungs 20gb product.
