Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: WORST CUSTOMER SUPPORT EXPERIENCE POSSIBLE -
Review: I bought two of these remotes a few months ago. Both worked well initially. Now neither is working properly and as I found out after 60 days you must get your tech support by email! Hello. Obviously this process has been lengthy and ineffective. It seem they just try to wear you down so you will give up and buy a new remote. The keys on one remote stopped working properly. A recommended software update for the other remote made it stop communicating with my equipment.
