Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: 3 years on two suv's I love it.
Review: I bought this rack for my 2005 Land Rover LR3, it looked and worked great no cross bars required. It is now on my 2011 4Runner and again I love it. We travel with our kid and snacks in the back seat, dogs in the cargo area, a hitch mounted bike rack. With all of us and gear most of our bags, boards, tents or other gear ride on top. I have attached pool noodels to the rails so I can lay surf boards across them without scratches. As for the instructions for this rack I hope you are the kind who doesn't use them because they are not much help.
