Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Sirius has the worst customer service
Review: This unit is a piece of garbage. The first unit I got lasted about 6 months. After waiting 2 months, I got the replacement unit which lasted 1 month. And, you guessed it, another 2 months for a replacement, which I haven't even opened yet. I am waiting to receive the boombox that I also had to send back. It has been almost 8 months and I still have not seen it. I have over 10 hours of phone time with customer service, and nobody can seem to figure out how to get a replacement unit to me.For poor turn-around time, and absolutely wretched customer service, I am not going to renew my service, or recommend anyone else sign up for new service!
