Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good customer service; bad, bad product
Review: My first Edge 500 broke within a few days. Something broke off inside and began to rattle loudly whenever I took a step. In addition, the belt walked itself over to the right side until it jammed against the side of the treadmill and refused to budge. Customer service was very helpful and cooperative, sending another treadmill promptly. Having foolishly discarded the first box, I returned the product in the box from the second treadmill. We "greased up" the second Edge 500, using its recommended product, and aligned the belt, again, using its product. Within 15 minutes it began to whine and squeal with a sound which only increased in intensity while the belt rapidly walked itself over toward the right, as the first Edge 500 had done. We just cut our losses and hauled the thing over to the Salvation Army donation center. You truly do get what you pay for.
