Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Careful
Review: I had real difficulty running this product until their tech support (very good, by the way) told me to download an updated version. Since then it has been a real workhorse. I just wish I knew how to have it "see" the numeric keypad on my iMac keyboard, but maybe it's just a setup issue that I don't know about. When it's up and running, a five-star rating comes to mind.
