Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not all what Consumer Reports said
Review: When the vacuum arrived the belt to drive the brush worked intermitently to not at all right out of the box. I took it to a local warranty shop (to avoid the re-packaging hassle)and they had to bend a plastice piece that controlled the belt tension. They said it happens often on this model. Their advice was buy local, I now believe that.
