Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great...while it worked!
Review: The Astra 3400 came bundled with my pc, printer, monitor, etc. It worked really well...for about 4 months. Now it goes through the motions of scanning - warms up, quick-scans to locate the image, then apparently scans. It declares a successful scan but A BLANK IMAGE shows up as the image. USB is working, has power, bulb works, but no image. Spent 30 minutes on long distance today w/out anyone answering. The unit is still under warranty but I think I will apply my return postage toward thr purchase of another make of scanner.
