Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great idea, poor customer service
Review: This software is not a good thing. It depends on Adobe Reader 6.0 (ver 5 won't do). Despite a lot of effort on my part as well as Trails.com tech support, we could never get Reader 6.0 to work -- and so this software was useless to me. Neither Discovery Store (the retail outlet) nor Trails.com is willing to refund my money, so I paid $30 for useless software.Be sure you can use it before putting up your cash.
