Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Unpleasant product and bad service experience
Review: I bought this product seven months ago. After two months, it did not work. I sent it to Panasonic Repair Center. Then I end it up to deal with Panasonic's bad service. After I sent my Rice Cooker. I did not hear from them for two months. I called them. They could not find out where was my Rice Cooker is event thought I had the UPS receive to track that they already received my Rice Cooker. I called them three times and spoke to the supervisor of customer service. Each time, they said they need to check with repair center and promise that they will call me back next day. But I never got their call. I asked them to send me a letter to notify me (I received another vendor when I sent my product to that vendor repair). The Represent from Panasonic said that she was not allow to mail letter to customer.... What a bad service!
