Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Assessment of Cap
Review: I ordered this cap for my son who is out in the sun a lot. After it arrived, we decided it was not what we wanted and was not as advertised. My son said he called someone, and they said they would not accept the return of this item. This is very unfortunate to so highly advertise an item and not offer a "satisfaction guaranteed" return. Lavonne Stewart
