Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: DOES NOT HAVE MENTHOL IN IT!
Review: We order Aveeno with menthol because it is the only lotion that eases the severe overall body itching my wife suffers from degraded liver function (cirrhosis). We got three bottles of Aveeno without Menthol. I called JUSTOTC, the seller, and the seller said he would send a return authorization and mailing label. 5 weeks and three unanswered calls later, JUSTOTC's voice mailbox was full, so I filed a complaint with AMAZON. Now month later, I got thre more automated e-mails from JUTOTC, one from AMAZON, another bottle of non menthol Aveeno, sent from another compnay in Kentucky, and finally an unpaid return label from AMAZON to return the the 4 (I guess) bottles of Aveeno to JUSTOTC at my expense. There is no mention of reimbursing me, but maybe AMAZON is honorable, even if JUSTOTC IS NOT.
