Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: The Worst TV with the worst service from Philips EVER!
Review: Three in-home repair attempts from two different repair companies without success. Finally, they took it out of my home to get it repaired...and the HD now won't work. Philips won't help. I think they hope that if they ignore customers long enough that they will go away. I'll never buy a Philips electronics device again.
