Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor Customer Service
Review: I purchased this breadmaker for my sister. There was a problem with it so she called the Breadman company. They told her to cut of the power cord and send it to them and she will receive a new machine. She got a used discontinued model that was dirty and smelled like cigarette smoke. She's been calling the company since January and they have yet to send her a replacement. AVOID THE HEADACHE...DO NOT BUY A BREADMAN!!!
