Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: very disappointed
Review: I used the picture option with no difficulty, but I could not get the movie option to work. After recording and trying to open the file, I repeatedly got the error message "imgstud.exe has generated errors and will be closed by Windows." After spending 1 hour on hold (NOT toll free) with tech support, I was emailed a lengthy explanation of how to do a "clean boot," which took a great deal of time and did not resolve the problem. I am sending the product back.
