Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Big Headache!
Review: The remote doesn't switch between inputs properly and won't work without always using the help menu. It was faster to use my old 4 remotes. I probably spent 90 minutes with the help desk on 3 separate calls. While they tried to be helpful, the remote still doesn't work.
