Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't waste your time or money.
Review: I had been told this was an excellent product, so I was very excited to receive it. However, when I got the item, I was very disappointed in the quality. It feels light and cheap. Buttons stick, often requiring 2-3 presses to work. The "learning" function says it captures a code, but when you attempt to use it, it doesn't work. Despite the claims of Philips that it can learn any remote, it won't. I tried to "Revert" the remote back to factory settings, as directed by Philips Service department, but it wouldn't reset. All in all, spent 2 days trying to program and 1 1/2 hours on the phone with tech support.
