Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: very disappointing
Review: I saw this bag online and fell in love with it right away. I was SO excited for it to get to my door. I knew this bag was going to be small, thats what i wanted. This bag is TINY. and it is not a shoulder bag BY ANY MEANS. The chain is so small the only way to carry it is in ur hand. U cannot even put it over ur shoulder for a second, your armpit is EATING the bag. I am 5'5 and weigh about 140lbs. I dont consider myself heavy, and i do not have big fat arms. I even called Kate spade customer care to see if they could possibly send or sell me a different chain or extra links for this one. But no. I was told "we do not alter our bags in any way. They were designed to look a certain way and that's how we keep them. If you are unhappy with your purchase I suggest you return it." So that it what i did, sadly. The quality of the bag is gorgeous, it made me so sad to have to return this. No one else makes a bag even slightly similiar to this... broken hearted :(
