Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor help service
Review: I spent a long time waiting on a non 800 number for a little help with this program. After finally getting a real person, he didn't even know what I was talking about. After an hour on the phone where he did "research" the problem was not resolved and he had no idea how to even identify it to resolve it. I spent money (phone bill) and time for nothing. The program itself is pretty good if you don't ever need any help because they don't have a help service on the CD, it just tells you to go to Windows which doesn't help with business card questions.I would like to add that since I switched to Windows 7, I have had nothing but problems with this softward even though calling them (much confusion there) ended up with them telling me that it was fully compatable. I would not purchase this software again. It is difficult to use and to figure out.
