Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Heavy but awesome!
Review: This machine gets the job done! The suction on the main vacuum is great and substantial. It does hardwoods excellently and attacks carpets. With this vacuum I actually get the sense that it's removing the stuff it's supposed to from my carpets. It also comes with a variety of hand tools that work incredibly. One of the tools is called the "claw". The claw is like having a mini vacuum cleaner in your hand. This is great for stairwells and couches. The only reason I didn't give this a five-star is that it's heavy as you know what and makes doing the stairs or moving it between levels in a house challenging.
