Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: knuckle-scalder
Review: I made the mistake of replacing my 677 (burned out, but good for many years) with the 678 last June (08). In November 08, the handle unit came unanchored from the kettle because the point of attachment is too fragile for the weight of the full kettle. Kettle is still in use thanks to duct tape around the handle/water unit, but steam escapes from somewhere and scalds the knuckles. This is not a good design, and I would like to return it in exchange for a new 677.
