Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great Customer Service!
Review: I received the battery a day or two before it was expected. The battery however failed to work with my laptop even though it was one of the models listed. I informed the company of this and they offered to send out a new one or to issue a refund. I opted for the refund and they sent the cost-free packaging in which I could return the battery and issued the refund soon after. This battery may work for other brands or models but based on my experience I think I'll stick to the original manufacturer.
