Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Nice, long-lived cooler
Review: I've had this cooling pad for at least 5 years, and have been really pleased. It is very loud when it first starts up, but gets quieter by the time the computer boots up. I have had trouble with getting the USB to plug in, but this can be fixed with a little bit of finagling.
