Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: barely works when it's actually cold
Review: I bought this item because of the high ratings here which I now do not understand. My experience is the same as another reviewer here so I will quote: "When temperatures are in the single digits or teens the water in the birdbath is frozen with a small thawed area where the ice eliminator is. I'm pretty disappointed in this product." For me, when temperatures get to low teens or lower the birdbath is a solid block of frozen ice with the so-called "heater" stuck in the middle. I would never recommend it to anyone unless they lived in the Arizona lowlands or something. I don't see how to return it since I've had it more than 30 days so guess I will be throwing it away and buying another from the Wild Bird people, for more money but I guess in this case you do get what you pay for. Guess the one star I have to give it is for the small puddle of water around the unit when it's only in the 20s out.
