Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Rotten Installation and Customer Support - have yet to see if program works (XP user)
Review: After hours upon hours of hair-tearing, teeth-gritting frustration with downloading and re-downloading, uninstalling and reinstalling, WORTHLESS online Norton-provided help tips, failed registrations and 30-minute customer service wait times, transfers and disconnects, only to speak with people who have thick, hard-to-understand accents, I've finally installed and activated NORTON System Works Basic 2007 and Internet Security 2007. Time will tell if these programs actually work and don't end up screwing up all my other programs. I STILL need technical support help with installing Partition Magic - the stupid zip file that they give you to download contains a bunch of files, NONE of which will open for a reason I'll have to wait through another hair-raising 30 minutes of canned music, "thanks for your patience" b.s., transfers and disconnects to find out.
