Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Defective Product
Review: This is my first time to buy Linksys product but it is defective when I receive it. I worked with customer support for 2 hours and talked to 3 people. First person worked with me for 1 hour and the phone line got disconnected and he never call me back even he have my phone number. I called back again and I told him what happened and he just said " please wait, I will try to pull your case out" then put me on hold without ask me for the phone number or anything he can look at. I waited for 10 minutes and still on hold. I ues another line to call in and third person just help me to create an case and told me just return the product and get a new one. meanwhile another line is still on hold...I think I just be unlucky to get a defective product but the customer support is so ....Forget about the linksys, try other brand. Maybe better..
