Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor Quality Control
Review: I purchased a number of these shirts, because they were made in the USA. However, there were defects on some of them, and when I tried to return them to the store, I was told that there was nothing that they could do about the defect because of company policy. I took the loss and will never do business with American Apparel again. They would rather lose a customer over a manufacturing defect, than to just replace the shirt and keep a happy customer.
