Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Save Your Money -- And Your Sanity
Review: Samsung gets two stars - one for the amazing picture and one for the sound quality. The actual player, however, is terrible, buggy, unintuitive to use and unreliable. The remote control is so poorly designed as to be useless in a darkened theater room.Also, Samsung refuses to stand behind their product and replace defective units, even though they know this product should never have shipped. Mine has refused to play actual Blu-Ray discs for months now, but all Samsung wants to know is when I'll sen the unit off to them for weeks-long repairs, and, more importantly, how quickly I can get them a check for $160 for the privilege.It's the first--and last--Samsung product I'll buy.
