Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Reliable School Bag
Review: I was very hesitant to buy this bag, largely because the majority of reviews are far less than satisfactory. However, I was pleasantly surprised when it arrived in the mail. I was expecting the bag to be very small, as the reviews warned of this, but it isn't small at all. I needed the bag for school, to carry a large binder, a couple of textbooks, my large wallet, and other small things for a day of college classes. It is the perfect size for that. It probably isn't as big as it looks in the picture, but it's still a decent size. If you are looking for a bag to carry your laptop, this probably isn't the bag for you, unless you have a netbook or 10' notebook. People have also been complaining about the "fake" look of the leather straps, but it's not bad at all. I don't usually belt the straps because it is kind of inconvenient. But overall, great bag. It seems very sturdy, and hopefully it will last me a while.
