Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't even think of buying this
Review: When I discovered this device only backs up in it's own encrypted format, I called tech support. The tech, in India, he told me, could hardly speak English. After a frustrating 10-mintues, I asked to speak to his supervisor; whose English was marginally better.15-minutes later, I asked the same question: "Can I back up in native format." Round and round we went for ten-minutes before he told me to return this and get an upgraded (i.e.: more expensive unit) so I can do that.I don't think so. I'll return it and get a Maxtor.I'd pass on this unless you don't want to have easy access to your backed up files.
