Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: They don't make 'em like they used to
Review: Glaze became crazed the first time we used it, teapot is light for its size (1lb 4oz), spout chipped, and then lid broke when lightly dropped on counter. A poor product we've since replaced with a 40-year-old Brown Betty that is in much better shape, heavy for its size (2lb 7oz), with thicker glaze and a sturdier spout and lid.
