Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Online Industrial Supply substitutes inferior sanding discs
Review: I purchased almost $100 worth of 5" hook and loop sanding discs of various grits from this company and they substituted inferior discs with a handwritten note on the packing list saying upgrade discs substited. I wrote back and forth several times with their customer service and was blamed for having a Porter Cable sander that has a bad pad. The pad is new. I tried to explain but got no explaination or offer to refund and return, (which is what I asked for). Don't do buisness with this company because they will send what they want and their customer service isn't service its excuses. Ticked off Mel
