Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: not satisfied
Review: The content of the book was fine but the quality was very poor. When I recieved the book one of the rivets that held the 3 ring binder in was broken......There was a gouge in the front cover.......My daughter went to exchange the book and found that there were none that weren't broken or marred in some way.......since she liked the style and content she exchanged it for a Martha Stewart book that was similar.
