Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't buy this Hoover if you have pets!
Review: I was very dissapointed in this vacuum. It was highly rated in consumer review magazines, but they obviously didn't use dog hair in the tests. The hair is sucked into the agitator brush connection pins. I need to take the machine apart and clean out the hair frequently. I didn't realize this at first, and burned up the agitator motor after only one year. Since then, I have found that to protect the motor I have to replace the brushes frequently. Hoover's customer service is horrible, and was unwilling to address the issue. They did mention that they have not changed the design, so new vacumms will probably have the same issues.
