Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Functionality missing. Linksys customer service clueless.
Review: Dialing from the dialpad on the handset is not possible. Many people on the internet have posted this issue and I should have researched better. I work in Research and Development for information systems so am no newbie. Linksys Customer Service reading from the cue cards was pleasant but not helpful. Tier 2 support suggested that the user 'cannot' dial numbers from the handset directly but can only use names from the Skype 'Contacts' list. I called BS on that statement and they said 'Oh Well'.
