Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not surprised at the problem
Review: It seems funny to me that the previous reviewer would accuse someone of working for the competition, just because they had a less than wonderful experience. I would think the company would welcome the chance to know they mishandled a customer and try right the wrong and improve their service. Maybe blaming the customer for needing help is the way they look at things, but all I see is a wasted chance to make someone want to return and do more business. By the way, I wonder what company our second reviewer for works for ??
