Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Broke on first use
Review: I didn't mind that the packaging containing the hardware had opened during shipping, requiring me to hunt down every nut, bolt and washer within the box. I didn't mind that one of the removable sides was bent out of the box. It's cheap, so I figured I was getting what I had paid for. But after assembling it, upon using it for the very first time, the handle snapped off at the spot weld where it attaches to the axle. Of course it's the weekend, so I can't yet comment on how this vendor's customer service responds.
