Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Pomona Earthware Cookie Jar
Review: We ordered a Pomona Earthware Cookie jar in an apple design. They sent another design. We called, wrote, sent it back and reordered the apple design. This time we received another design but not apple. We gave up and sent it back a second time. Maybe they don't know what an apple looks like?!
