Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Lack of quality controll
Review: New, out of the box, I turned this dehumidifier on and what a noise it made.I removed the cabinet from around the unit and found that the fan blades were striking the top of the compreser. Because the threads of two of the three bolts that hold the compresser in place were stripped and the nuts could not be tightened down on those bolts thus the compresser leaned over to get itself under the fan blades. I added washers to the bolts so that the nuts didn't have as far to go to tighten and re-applied the nuts which pulled the compresser upright and now the fan blades don't hit. The person who installed those compresser nuts had to know they had stripped the bolts but sent it out to the customer anyway.Now, two days later and the pump doesn't pump.I've written DeLonghi telling them that I will ship the unit at my expense to either DeLonghi or Amazon, their choice but that I wanted my money back.I'll keep you posted.Pete
