Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Uh OH - Houston, we have a problem.
Review: BEWARE - Purchased July 2007. Loved it - great iron. Stopped working 5 months later (only one person uses the iron). Got a quick replacement per warranty. Was surprised that they sent the exact same model since I had read that some Amazon reviewers had experienced the exact same problem (electronics go bad). [An assessment of Amazon reviews suggests this may be a statistically significant problem.] Now (Dec 2007), the display screen on the new replaced D2030 iron is beginning to go haywire again! I unplugged it overnight and this morning it's acting OK but I think Black & Decker may want to look at a recall of this iron. If not, CR magazine may want to revise their recommendation. Will B&D make me pay another $7.50 to replace it again if needed? Stay tuned. I will update.
