Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Very poor service
Review: I orderd this item on November 19th. When I discovered December 17th that it would not be delivered by Christmas as I had ordered it as a gift for my niece, I tried to cancel the order. All I received were error messages. After contacting customer service and multiple delays in responses, I found out that the item was being prepared for shipping and could not be canceled. The order still did not get shipped until December 21st and was not delivered until December 30th. Per instruction from customer service, I refused delivery on the item and am still waiting for a refund (3 weeks after I tried to cancel the order).The pans were okay but the "recipe booklet" is just a tiny brochure. I would recommend getting pans designed for a toaster oven instead if you are looking for small baking pans for a child.
