Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Every year, needs some expensive new part...very unreliable
Review: We have owned a Liberty Plus for two years. After year one, it needed a new thermistor part - and they wanted to charge something like $150 to install a $20 part with 15 minutes of labor. Only after a lot of arguing did I get it replaced under warranty. This year, the rechargable battery seems to be kaput. Another expensive part ($65 on the company's web site). And it's only marginally effective when it IS running right. Nice idea, poor realization.
