Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Broken out of the box and "Out of Warranty" on first Day?
Review: I received my unit as a present. The electric conection of the motor arm was damaged when I opend the box. The connection is held in place with three bent metal tabs and one of them had broken off and the connector had slid into the motor arm and could no longer be attached. When I called Cuisinart, they said that the unit was "Out of Warranty". I asked if that meant the unit was more than three years old (bear in mind I thought I was buying a "new" unit), and they said yes it was more than three years old based on the serial number.Cuisinart indicated that I should send in a copy of my order and they might still honor the warranty. I said no thanks and returned the unit. Three years (at least) in a warehouse is not a product that I consider "new"... especially since it contains chemicals that degrade over time.Caveat Emptor. Buyer beware.
