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Title: Little things matter alot
Review: This work illustrates a particular culture of oppression at a high-tech company. The author shows action by action how management creates an environment where workers will not be likely to organize. Management actions include faulty and frequent time studies, line supervisors who punished everyone when one geller fell asleep, supervisors who started racial rumors to pit one employee against another, telling employees they were laid off due to a business slowdown but bringing in new recruits and not telling the "laid off" employees that they would never be called back, just to name a few things.My favorite characters were the Assyrian gellers; I can still envision them diligently working, although their grit was never fully tested. I really liked them. The Latino gellers were as close to heroes as any characters in the book.This book is instructive and revealing in unexpected ways. It is a compelling story and an easy to read book.
