Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: GREAT REMOTE/POOR CONSTRUCTION
Review: The only thing worse than the construction on this unit is customer support. I purchased my first remote, loved using it. The remote is easy to set up and easy to use. I recommend it to everyone. Then the volume button stops working.Out of warranty, and in love with the product, I purchased a second identical Harmony 880 remote. This time, after the warranty out the E button fell off.The I called product service at the company... and the best they can offer is 50% off a replacement product. I told them I am into this product for almost $500 and I am not spending anymore and there is no follow through.I own 2 Harmony 880 remotes that have button FAIL issues.
