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Title: Lost in support
Review: I tried to load the product, but kept receiving a message that it would not load. I checked their website looking for a patch and it said that they shipped out defective disks in 12/05 and to call the company.I called the company and was told that since it is an old unit(SporTrak Pro) that I need to contact Legacy Products. Legacy only supports the handheld unit, NOT the disk. They couldn't understand that the GPS is fine, it was the disk that wouldn't load to the computer.I called Megellan back and customer service couldn't help, because I called the wrong department. I was told that I needed to call back and speak to a different department. When I followed their instructions, I heard a message to go to the website that started this problem.After 6 different people, in 30 minutes I found out that I need to speak to somebody in their Customer Resolution department, they'll send you a disk to repair the problem.
