Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Never worked
Review: Received my first one, followed the instructions, it never worked. Spent 45 minutes on the phone with Linksys tech support with no success. Returned the product to Amazon and got a replacement. Same thing: did not work, 45 minutes with tech support, no success. Returned to Amazon. To top it off, Amazon somehow "did not receive" (so they say) my return, so I'm out the $80 or so. Terrible product, I would not touch it.
