Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Decent straight forward dual alarm clock radio
Review: The first one arrived and was not automatically set. Setting the time and date was straight forward and easy. The "low battery" indicator came on shortly after setting the time. The manual instructed to replace the battery with a fresh CR2032. I purchased a new battery. The light stayed on. Pulling the plug with the alarm set, it failed to sound. I plugged it back in and the time had reset to midnight.I called Sony Support and waited a long time. When someone answered, they asked a few questions like "Did you replace the battery?" They then determined the unit was defective.As usual, Amazon was terrific about replacing it.The replacement arrived working properly and meets expectations. The radio could be better but I did not buy it for the radio. The dual alarms are easy to set. The display can be dimmed down to almost off, great for those who can't sleep with any light in the room.
