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Title: Insect Lore... POOR Customer Service...still no larvae
Review: I assume that this product would receive a 5 star educational value rating, but I don't know since it has been a month and a half since I ordered the the larvae and I have still not received it. Three weeks ago, I sent the Insect Lore an email letting them know the larvae hadn't arrive and the CEO and founder, Pat White, promptly replied with the shipment date (that it, not a hello or anything), which was almost a month ago. After sending Pat a follow-up email, she never replied. Since then I have sent two more inquiries and Pat has never replied, nor have I received the larva. My daughters are pretty sad about this. I am frustrated. Not sure if there is another company that sells butterfly larvae, but you may want to save yourself the money and hassle and order this kind of product somewhere else if you can.Very disappointing.
