Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Landel is Trying to Help
Review: I gave this product 1 star based on problems I have encountered with one I bought for my in-laws. (See previous review). In fairness, I have to say that after I e-mailed a complaint to Landel, their customer service people have gone beyond the call of duty to try and help. Still don't have the mailbug operating yet, but I am hopeful. Apparently the one I bought had a problem and somehow got electrically fried (it was connected to a surge protector along with a phone and answering machine. None of the other applicances suffered any harm, but the mailbug was zapped. A customer service rep said there have been problems like this recently.) Anyway, everything I've heard about mailbugs in service is positive. The service department is really trying to help and I think it will pay off soon.
