Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good product , terrible support
Review: I purchased this product after another wireless pc to stereo device from Logitech failed after 1 week. The reviews from this site mostly supported this product, therefore I felt safe to purchase one.The internet radio is nice and that part works rather well.I have never been able to get the pc to stereo part to function, and the main reason is that I cannot get any response other than a few cursory remarks from there tech support. The manual was terrible and only refers you to an internet forum for help. The e-mail help ( there is no tech support phone number) takes several days to respond and the responses were cursory, not detailed, defensive, and just not helpful.So basically I have a nice internet radio and bunches of songs that still must be transfered to CD to play on my home internet system. It would be nice if Amazon would better screen their products and at least rate them for technical support prior to offering them to the public.
