Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Pet Hair
Review: I own a small B&B that accepts pets. We also have two Bernese Mtn dogs and a cat, so pet hair has been a real issue for me. I used to have a Kirby and it lasted me for 30 years, but it never did a really good job on pet hair. I spent more time scuffing up hair with my sneaker than vacuuming. After reading about the Dyson in a magazine, I decided to buy one. Well, it sure picks up the pet hair off rugs and floors and upholstery. I am very impressed. So why only four stars? I think the machine is difficult to use, especially the attachments and its very heavy. I have to lug this up and down stairs every day. I could recommend a few improvements, but it certain works as advertized
