Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Coffee was great. The pot falling apart.
Review: Bought this product six months ago and the coffee it brewed the first two were great. Then two quarter-sized burn marks appeared inside at the bottom on the pot that won't come out. The little clear plastic top cracked in the third month and now it falls off when you pour. When I was a kid, West Bend was one of the best. That was a long time ago. I've changed, and apparently so have they. But I won't be "burned" twice.
