Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Still arriving broken
Review: I'd love to be able to rate the performance of this item but it arrived broken. I had read many reviews and saw several complaining about the fact that this product often arrives broken. However, since many of those reviews date back to 2007, I foolishly assumed that surely by now that problem would be resolved. When I opened the box and saw the terrible packing job and that the bottom was broken in three pieces, I couldn't believe it. All I can assume is that the manufacturing must make a killing on this product and it is overpriced since they seem willing to tolerate a high rate of returned products. Hopefully the replacement will arrive in one piece. If not, I'll order a Romertopf. I have one of those in the french bread loaf shape and the packaging was sturdy and it arrived perfectly fine. What a shame that the makers of La Cloche aren't more concerned about satisfying their customers.
