Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Unacceptable rip-off
Review: I chose the provider because of the good reviews, and so far, I have had good experiences with purchase on Amazon. Imagine my surprise when I received a region 1 DVD, whereas neither the description, nor my purchase proof mentioned the region to be region 1. I live in an area within region 2, and the DVD was dispatched from Amsterdam, NL, also in region 2. I contacted the company, who sent me their order copy, which indeed specified the region, but despite mailing them my copy and referring to the missing specifics regrading the region codes in the DVD description, the company will not budge. The best offer I received was to return the DVD at my ow expense for a refund of the cost of the DVD, not including the shipping costs. Also note that the DVD seems suspiciously like a copy, and not an original. I am hugely disappointed and rather angry at the stance the company has taken.
