Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Very disappointed
Review: I was very disappointed w/this product. The material was stiff and not easily bendable, so it was awkward to use it across the shoulders or other area that wasn't a flat surface, like your back. Also, I had the temp on high and after 40 mins it was still barely lukewarm.I wouldn't recommend this product to anyone.
