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Title: Where's the tech support?
Review: I followed all of the instructions in the Quick Start guide to the letter. Generally I got the same response from my MacBook Pro that they showed in the guide. Then, I got to a point where it just stopped doing anything. I took the same steps as the first time making sure that I hadn't screwed something up. Low and behold, the same problem arose. I went to the publisher's website, registered, and sent an email to tech support about my issue. The response I got back was something to the effect of "we value your feedback" not "we'll get back within 24 hours." Of course, I've never heard "boo" from tech support dudes at Nova in several days. I'm stuck with software that won't install (but can be returned) and the one thing I never wanted to own (and cannot be returned)--my own personal copy of Windows XP. Steer clear of this program.
