Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disappointing vacuum
Review: I purchased this vacuum from Amazon last year to replace an old and ailing Hoover. It was highly rated by Consumer Reports at the time (though it doesn't appear in the most current vacuum ratings issue). The foot switch which toggles between bare floors and carpets jammed almost right away. The brush never turns off which makes vacuuming anything but carpets counterproductive - the spinning brush just blows dirt, hair, etc all over the floor. The height adjustment is also "stuck." One of the disadvantages of buying by mail order is that a purchase like this can't be easily returned. I'm looking to buy a Kenmore the next time around.
