Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor design, made for tiny hands
Review: Cons: Don't bother. The handle is a failure of design basics-- your knuckles will adjust the temperature knob while you are ironing (unless you have really really tiny hands). The steam blast does not work well (even waiting 30 seconds between blasts instead of the recommended 5 seconds), nor does the self clean button (which you have to hold down during the entire self clean cycle-- which is supposed to allow boiling water and steam to "flow out of steam vents". It doesn't). The Blast and Spray buttons are in the way of the handle, which requires a back grip behind the center of gravity, so your knuckles hit the buttons while holding the iron. The water fill door will not stay closed. More water dribbles from the lower vents of the iron when you stand it upright on the heel rest, than comes out during the cleaning cycle with a full tank. Maybe I got a defective iron.Pros: It looks sharp, and the semi-transparent base cover lets you see the water level. It irons.
