Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't buy a Hoover!
Review: The first time I used my steam vac it worked great. The next day I tried to use it on another room. As soon as I put the clean water tank on, the water leaked all over the floor until the tank was empty. I contacted Hoover and they seemed very helpful and sent me a new clean water tank and said this would fix the problem. When I finally received the new tank I tried it and it did not fix the problem. I contacted Hoover again and they said to take it to a warranty center. The problem with this is that the nearest center just went out of business. They want me to take it 2 hours away. I live in a city 300,000+ and I think it is ridiculus that Hoover does not have another store to do warranty work. They basicly told me I was out of luck. Great customer service.
