Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Rip off
Review: The product was not properly packaged. All of the parts are stuffed into a cardboard box with absolutely no packing material to protect the bike parts from the considerable abuse it apparently went though on its journey to the USA from China. The bike seat arrived ripped. The plastic housing for the main assembly was smashed. Many of the metal parts were scratched. The Chinese representative on the phone was polite, but the promised replacement parts have not arrived for over a month now. BEWARE: if you try to return this item, Amazon will deduct the return shipping cost from your refund. If you could pick this up mint condition at a store for $166 it would be a steal, but $166 for a smashed bike is $166 money down the drain.
