Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Magellan is Better, Handy Wins the Booby Prize
Review: I bought this as a Christmas gift. This was an embarassing dud. It failed to lock to any satellite. The manual did not provide help. I then went to the web site for Nexian. It was down... for 3 days during Christmas. Maybe (all of) the employee(s) left for the holiday season.I tried suggestions provided by Amazon users. That failed. I asked the recipient of my gift to go ahead and take their trip and see if it was just a location issue. No, it failed to work at any point in a 1200 mile journey. I returned it - five *'s for Amazon for the great return policy! :).I bought Magellan. It gets 5 *'s. First, it worked. Second, it has so many utilities to let you know how many satellites it sync'd with, their individual signal strengths, their constellation. Not sure whether they have a help desk, but their web site was up whenever I needed it. Hope it helps.
