Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Moderate quality - warranty is a joke
Review: The umbrella worked well for a year, then one of the ends ripped loose. The "lifetime warranty" requires me to pay to ship the umbrella there and to pay for shipping and handling return, which in total is more than half of the cost of the umbrella! That's not much of a warranty in my opinion.
