Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Serious Defect in Leash
Review: We received our first Planet Dog collar and leash last week. We took our pugs to the park. We were less than six feet from the car when the hook just fell to pieces and our little Molly was loose. Happily she did come to us when we called and we were able to tie the leash onto her collar (not what one expects to have to do with a brand new leash). I view this as a very serious defect. Had we walked straight from our house, which we often do, our pug would have been loose on a very busy road. I would never recommend this to anyone. The hook was all rusty inside. There needs to be some serious quality control/safety checks.
