Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: warranty is terrible
Review: ordered these blades in Feb. About a month later one of the blades started tearing at the end of the blade, away from the body(flaps when the blade moves. Just got off the phone with Silblade rep, they will honor the warranty with either fax, email or snail mail submission of invoice from amazon, however they charge a 10.95 shipping and handling fee. This makes the savings over just buying a new blade for me at $6. Not what I would call standing by your product charging the customer 60% of the original price to replace a defective product. Will not buy this product again. They worked good at first but in no way will they last 5 years. The other blade has held up but it still squeals unless there is constant rain. Have had equally good wipers for half the cost.
