Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disappointed - overcooks/burns food
Review: I was excited about this product because I wanted to be able to keep food warm after the actual cooking time was complete (I am gone at work all day, so I thought this would be a nice feature). However, I have had the same problem as many others have noted here - it heats up WAY too hot, and ends up burning food or overcooking it, at a minimum. The cheap, lightweight lid rattles constantly during cooking (once it gets totally heated up). I am very disappointed, to say the least. I still have my old Rival slow cooker (got it 20 years ago when we got married), and I think I will go back to using it - it doesn't overcook the food, and has a nice, heavy glass lid that doesn't rattle, let out steam or splash hot water during cooking. I wish Rival would have carried forward the quality of their old models when creating these new models with all the bells and whistles.
