Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor design of otherwise great product
Review: I was excited to find these oval racks, but when they arrived, I was amazed to see that the rim is ABOVE the surface of the rack, so you can't slide food or pans on and off, as you can with other racks. What were they thinking? If they'll correct this flaw, I'll come back, as the material is heavy and nicely coated.
