Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Hope you don't need customer service
Review: The devil is in the details. The unit works as advertised, but the "lock ups" are something I've never encountered before. I have a built-in unit in my car, and it has never locked. My 600T locked so severely once, I couldn't even turn it off or reset. That brings up customer service. I called twice, and my wife called twice, and neither of us could understand what the reps were trying to say. Offshore CS is NOT OK if the reps don't speak the language of the customer - or vice versa. Also be aware that this unit is officially "not a current offering." Wonder when the support will stop? The unit came without a manual, so if you want instructions to take with you, be prepared to print out 140 or so pages. All in all - not impressed with Magellan. The good news is the price has been reduced by 2/3.
