Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor Product Performance
Review: We have been loyal Cosco/Safety 1st customers with all of our three children, purchasing various Dorel Juvenile Group products. We purchased a Safety 1st Carseat combo & Tubside Bath system for our most recent addition. While shopping at a local store, I found a notice posted that both items had been recalled. I contacted Dorel and was assured that I was being sent the proper information to correct the issue.Almost one month later, I have never received the documentation for the Tubside Bath System and spent over 30 minutes on the phone with two separate divisions trying to get my $20 voucher to purchase another TubSystem.These Tub seats are not designed for a deep tub or a spa model.The concept of the seat was great!! How the product delivered was less than satisfactory for us and the customer service left lots to be desired. I will look for other name brands now!
