Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Nothing against the phone, but Cingular sucks big!
Review: Cingular used to have tolerable customer service, but I don't what it is, ever since the ATT merger, their CS had gone way down hill. Recent problems include: double charging my credit card; impossibly long waitng time when trying to talk to a CS live person; when actually able to get a hold of one of them, he/she sounded rude, cold, and like they don't care they just want to get your off the phone line as quickly as them can. Definitely not recommended Cingular until their services improve drastically.
