Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Excellent cleaning piece of junk
Review: I would highly recommend buying the Hoover All Terrain at a brick and mortar store with an extended warranty. My first unit burned up and the brushes broke in the first 15 minutes. Plastic pieces flew out everywhere.My house smelled like burning wires. I had soap on my partially cleaned carpet and was stuck. I ran up to Sears where it was exchanged in under 4 minutes. If I had almost finished, I would have opted for a refund. The All Terrain actually did a better job than a Commercial Carpet cleaning company I had a few years ago.I have not had any notable problem with the second unit, but it seems like the parts are very fragile. My carpet looks amazing. Hoover CS is a waste of time and they pretend that they are not aware of any problems. The CS rep made it seem like any problems were user error. (Translation:we are all idiots). I feel some what protected with an extended warranty. I should have gone with the new Max Extract 77?
