Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: They Didn't Do what they PROMISED
Review: I recieved my light via UPS and the difusser has a crack in it. I called the company, explaining the problem. They told me "it happens alot, we'll send a new one out to you right away". The guys name was Gary/Gerry... whatever. His name could have been Bozo and I would have respected the company more if they had done what they promised. Now I have a light with the SAME problem that I was replacing my OLD light with!!!
