Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Defective Lock
Review: This is the second safe that was shipped to me. I returned the first one because the lock would not turn after the combination was entered. I could finally open it after playing with the handle. Never could get it to work properly. Returned the safe and got the second one. This time the safe would not lock at all. The handle would open and close at will. Nothing I could do to lock the safe. Needless to say I will be looking for another safe. One good note about the whole transaction. Shipping took just two days to Hawaii. Also, when the first safe was returned I got the next one in two days. This is just excellent service from Amazon, especially during the busy Christmas season.
