Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great with a few drawbacks.
Review: The WD Passport is a great hard drive. It is fairly small in comparison to other similar capacity HDs, and is powered by the USB cable. But the software on WD's website that helps back up a hard drive runs excrutiatingly slowly and needs a lot of improvement. It takes over 12 hours to back up 40GBs!!!!
