Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Fabulous Chair but...
Review: You will use the warranty. The one I'm sitting in is about ten years old, and it has had to be repaired twice under the 12 year warranty. Fortunately, I live in Los Angeles, where there is an authorized dealer. I called, and the repair guy comes out after the parts have arrived. Before you buy, be sure there's an authorized repair facility in your area.Update: About to have its third repair under warranty.
