Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Didnt last a month.
Review: I have only had this item for about a month and the spring is getting jammed on the return. I understand the product has very good reveiws and in all probablity I received a lemon. I wrote the company a polite inquiry and explained my problem. I would expect on such a inexpensive item they would just replace it but instead they replied"Good Morning, the cost of returning the item would not be economical. You would be better advised to purchase either the wire cable reel or the chain-link reel. We sell literally over 10 000 of the reel you have per month, without any issue"If they are selling 10,000 a month then helping one customer with a bad product shouldn't be a big deal.Oh well....
