Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Upon arrival it didn't work.
Review: I came across this item while hiking with my Lab in the evening. A person I passed had both her dogs outfitted with the collar and I was interested enough to ask. I then ordered one. When it arrived it didn't work. I took the time to troubleshoot it and found the battery was dead. Upon replacing the battery the collar works like a champ. My issue, any item you order should come in new and working order. I could see many of these being returned as faulty when all it was, a dead battery.
