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Title: AVOID--the author is a cheat and running an unlawful business
Review: I was mislead by the author of this handbook, James Boerger, into using his vehicle shopping services [...] in Virginia. Despite his slick marketing and sales pitch, he cheated me out of the $395 "consulting fee" and did not honor his guaranteed money back savings. Through the tedious process of filing an official complaint through BBB and government, I was able to get my money back. I was later informed that he has been operating an unlawful business for the past 20 years and has cheated hundreds of people with his services.I don't know how someone so untrustworthy and unprofessional could be selected by AAA to author a Car Buyer's Handbook--ironic. I would not trust or believe anything he writes in this handbook.
