Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not worth your time or money
Review: This plan was purchased by my company for our copy machine. When it recently broke, I called the "service plan" number to have it repaired. It took more than ten phone calls and two and a half weeks to get the copier fixed!! They gave me numbers to businesses - twice - that did not service copy machines. The third number I was was given to call said they could fix the machine. Great! Not so great that it took nearly 2 weeks to get someone out to fix it. I was told that the tech would be in touch with me to schedule a time to fix the copier, but I did not receive any calls. I had to call them every day and prod them to send a tech to the office. Once he did arrive, his appearance and personal hygiene were seriously lacking.If you are looking for a game of phone tag, a way to waste time, or want to get frustrated, then sign yourself up for this plan. Otherwise, AVOID THIS "SERVICE PLAN" like the plague. I would give it a big fat zero if I could!
