Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: 1st Defective - 2nd Perfect
Review: Received the product, un-boxed it and plugged it in. PA side is fine. Turned on the DVD/CD Player and the tray constantly opens and closes. To get a warranty, you have to pay to send it in with another check for $20 for them to send it back. Warranty isn't worth the paper it's written on.****EDIT****Thanks to Amazons policy, I recieved a new system. Hooked it up, and it worked perfectly. Lesson learned here, order from Amazon directly, and you will be satisfied.
