Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disappointed-Metro Collection 3-in-1(tm) Torchiere Floor Lamp
Review: We purchased this lamp from Lamps Plus in March 2010 and were very happy until it stoppped working suddenly in September when the main bulb burned out. We tried to return it and were told we had to to take it to a repair shop for an estimate. It's a large, heavy lamp. The repair person said it could not be fixed so now we must take it back to the store and hope that we will get a refund or a credit. Will update with the Lamps Plus response.
