Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Hassle
Review: I bought this as a wedding gift for someone and it arrived missing a piece of the latch or hinge for the door. It was a pain for them to get the missing part. I believe they had to go through the manufacturer and it took quite some time. I think it they get what they needed (or they stopped updating me about it), but it was rather embarrassing giving a gift to someone only to have it turn into a huge mess for them to deal with.
