Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Can't use Scan button
Review: I bought this one (after a lot of research) and the primary reason was Brother. I felt that meant quality. I also liked the price and the rebate (which I haven't yet recieved). I think it is a good one but I spent three days trying to get the scan button to work. After uninstalling and reinstalling and doing about everything I could think of, I finally gave up and called the 800 number. POW! It was THEN that they told me the button on the scanner would NOT work with Windows ME. I had to use the software program "Paper Port" in order to scan. The program comes with the scanner and it turns out to be a good program but I was disappointed that they didn't make that clear before I bought it. Aside from that I am satisfied (so far) and would recommend it if you don't mind not using the scan button on the scanner. As I said, the Paper Port program is a good one with multiple uses.. Good luck!!! ~Bill
