Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Didn't work until Update Installed
Review: I tried unsuccessfully to use this product for the first couple of hours that I had it. I uninstalled a couple times. Finally I reinstalled and did an online update. After the update the product worked great and I was able to transfer data from my phone. As long as you update before trying to connect your phone it is a good deal.
