Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Black is the color....
Review: This is a nice printer, if you're looking for one which will dump black ink into the bed of the printer without warning. When I asked the tech staff about this, they suggested cleaning it up. Which I did, so the printer dumped again. I've been using the manufacturer's cartridges, so it's consistent at least. I really would have liked tech staff to answer my questions about what caused the dumping and what to do about it, but "clean it up" was the best I got. My next printer won't be an Epson.
