Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: 5 stars for camera - zero stars for service
Review: I loved the size and quality better than expected given it's compactness, but if you have to send it for warranty repair get ready to pay. The optical zoom broke after opening in my front pocket. I sent it back to Casio and they said it wasn't under warranty because there was a slight 'blemish' on the other side of the case - which voids the warranty. Probably a scratch from a quarter or something in my pocket. I called and wrote letters to no avail. If you are able to fix cameras yourself, go for it, otherwise go with a company with better customer service.
