Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Yep--another "mine is broken" story
Review: I had the exact same experience as "A customer from Sunnyvale" with our "Steam 'n Press.My wife bought this to steam her wedding dress on her wedding day. It (apparently) worked that one time. However, it didn't get used until a few months later, and I couldn't get anything to happen with the steam. My wife and I fiddled with it for a good long time, and ultimately decided that something is broken with the mechanism that discharges the steam. The "iron" portion of this still gets hot--but as "Sunnyvale" said, without the steam this thing is useless.One use and done--that's unacceptable. I contacted Rowenta (a long distance call, BTW) and since the item is less than a year old if I send it to them (at my expense, probably $10 or so) they say they'll fix it and send it back to me. I'll probably do this, but from other complaints of this unit breaking it seems like the quality control isn't there. Save yourself trouble and go with something else.
