Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Very poor
Review: I tried to purchase a download of eBlaster and the download process was so terrible that I never received the program. When I requested that they cancel my order, they refused saying that the only reason for a refund is if the software does not perform as advertised. It's very difficult to see if the software performs or not when you don't get the program in the first place.
