Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Inadequate support
Review: I bought this machine in January 2007. It stopped working in July 2007. Canon sent out a tech who said there was a flaw in the machine that Canon was aware of but had not developed a reliable repair for. The tech replaced the part and said it would probably break again. Lo and behold, July 2008 it broke again. This time Canon requires that I load the copier in my car and drive it to a service center that is 30 miles away. I also have to pay a diagnosis fee of $25. I called Canon and asked if they could send someone out since this was obviously an issue with the machine. I received a flat out No . . . Won't be buying a Canon copier next time, that's for sure.
