Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor Quality
Review: I was disappointed with this product and found that it, as a re-furbished kettle, it still did not function properly. Most importantly the automatic shutoff did not work, the spout filter fell-out every time you turned over the kettle to pour water excess water out into the sink and the exterior got extremely hot - scalding if you touched it.
