Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: A delicate and dangerous product
Review: Within one minute of use, a small tab broke off the handle. This caused the handle to flex and not apply enough pressure to the trigger, so there was very little steam. After gluing the top of the handle to the base unit, the steam worked well. But after one hour of use, the hose attachment started leaking in multiple places. The heat seems to have warped the hose where it attaches to the base, so it no longer seals. I'd have burned my hip if I hadn't been wearing jeans. This is a delicate and dangerous product in my opinion.
