Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Bad lock design
Review: I have an old Oyster and ordered this new type. This bag has two latches on each side that lock with a key, first time I flew with it one of the latches opened an broken. So I'm left with a broken suitcase that I have used once. Bad design they should've kept the old manual locking latch, the material doesn't feel as sturdy.
