Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Defective - Amazon couldn't replace
Review: Although i chose this camera after a comparison with Canon's and JVC's HD cameras, my item was defective "the cassette compartment won't retract back automatically when closed".Amazon said they will replace, then they sent an email today saying they can't because it seems a lot of cameras are affected. I'm not sure why do they allow people to buy it if there was a widespread problem.The 1 star rating is due to defect, not performance.Shadi
