Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Didn't work
Review: I ordered this shuffler as a gift for a friend, the product didn't work. The on/off button stuck. After returning the item I got a follow up call from a company representative. He took the time to explain that the company tries to check every item that leaves their warehouse and they were concerned that this one didn't work. I did appreciate the customer service and told him that I wasn't upset. I rate this a one star for the product, but five star for the customer service.
