Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Be ready to test the warranty coverage.
Review: Bought this blender for my wife in Dec. 2008. First impression was that it was really loud for such a supposedly well made appliance. She liked it and used it maybe 3 times a month for about 8 months. Then the blade assembly stripped out in the bottom of the plastic pitcher. By the time I got around to calling about the warranty the 1 year had elapsed. I was in no hurry cause I thought they had a lifetime warranty and we were using our old cheap one. So I tried to find a replacement part but seems the only solution is to buy a whole new pitcher which I'm not about to do after seeing how many people are having the same problem as I am.This blender seems to have a major design flaw that KitchenAid will not correct.
