Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: IF the batteries lasted it would be great
Review: Polder KSC-310-28 Easy Read Digital Glass Top Scale, SilverI received this as a Christmas gift and did not take it out of the box until March, when I needed to weigh kittens which was primarily why I wanted it. It looks very nice, is easy to read, can be used easily with a bowl or without, and takes up little space BUT the original batteries lasted about 10 minutes. I hoped that they were old or just cheap batteries (they weren't name-brand) and bought a pair of name-brand replacement batteries for $6.50. These did a bit better - probably lasted 15 minutes. But this is completely unsustainable over the long haul. And now I discover that I have to return the product to the manufacturer paying the postage BOTH ways for them to decide whether to repair or replace, or if it's even their fault. Why, if your product is defective, must your customer pay the shipping charges both ways? I am completely unimpressed with the manufacturer's handling of warranty matters.
