Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: FAR TOO EASY TO BREAK
Review: 21st Century Toys needs to get its act together and include instructions. The nose landing gear on this product is difficult to retract--so difficult that I broke the nose wheel off and had to return the product the same day I bought it. Later I learned that there is a trick to retraction (from this very site), but this trick SHOULD HAVE BEEN INCLUDED IN THE INSTRUCTIONS!...
