Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Springs far too weak when new
Review: Aside from the clumsy way you have to finish assembly, I really object to the fact that even brand new the springs were far too weak to hold up the head. Unless it was set all the way at the maximum angle, it sagged down to its minimum angle. This is really inexcusable.
