Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: DIFFICULT TO USE - DO NOT PURCHASE
Review: Awful. The one redeeming quality is the suction factor. It has great suction on floors, carpet and the hose. This is the HEAVIEST vaccum that I've ever owned (and I've owned several). Very difficult to press the "recline" and then lock it back to an upright position. Did I mention that it is HEAVY and awkward. Also, the polarized plug is too small. It easily slips out of every outlet in my home and nothing else that I plug into the outlets slips out. I was duped by Consumer Reports recommendation of this vacuum. Unfortunately, my husband threw out the box so I cannot return it.Shop around. Don't get this one. Perhaps they had a 6 1/2' tall man who weighs 300+ pounds test drive it when they made it. Anyone smaller will have a tough time pushing it around.
