Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Schwinn 213 Noisy Pedal Easily Fixed
Review: I've had this bike for a couple of weeks and like it alot. It's very quiet now, though when I first assembled it the right pedal would make an annoying whacking sound once per revolution. SchwinnFitness emailed me an easy fix, which actually worked: "The issue you are describing is actually a common one. The good news is that it is simple to remedy. On many of the bikes we have, the threads in the crank metal are sometimes not fully seated. The result is that the pedals are not always tight like they need to be. The fix is simple though. Completely remove the pedals (both right and left) and reinstall them. By doing this, you will be digging into the crank metal, and thus reseating the threads. This is a common issue on most of our bikes when they come new out of the box."
