Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: DISAPPOINTING
Review: We first bought the queen size with dual controls that has worked well most of the time (sometimes it gets confused and all the lights blink - you unplug it and then plug it back in) so we got this model. It worked for a couple of weeks and now only one side of the bed heats up. This is a very basic, simple product. There is no excuse for a product like this to fail. It is more trouble than it is worth to try and return. The other problem on all of these is that when you adjust the temperature setting it clicks just loud enough it may wake a sleeping partner. We read the reviews of other buyers who had problems and thought they might be just flukes. BIG mistake! Design and / or quality control are a problem.
