Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great product-poor shipping
Review: I rely a lot on Consumer Reports and the reccomendations here. I was warned about the poor shipping and boy! were they right. The first box came so battered the driver didn't want to take it off the truck. It was beat up and scotch taped. Sent it back. I replied that I didn't want it if they were going to ship it the same way and anyway I was going away for a week. They ignored me and shipped it the same way while I was out of town. A neighbor happened by and took it in. No signature. If he hadn't passed by it would still be on the street. The box was a little scuffed and broken but I took a chance. There were a few internal scratches but no big deal. Manual is misleading and sometimes just plain wrong. Once assembled the bike is fine and runs great. Bottom line- Great bike but shipping is a crapshoot. I will buy books from Amazon but never anything big or breakable.
