Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great suction...but still disappointed!
Review: I bought this 6 months ago based on reviews. On the plus side, it does have great suction for carpet and is a good price for what you get. However, for me the negatives outweigh these positives. First, the suction is definitely poor when using the tubes and attachments and I do not feel it works well at all on hard floors. Also, it is VERY hard to flip the switch on the bottom to change it from carpet use to vacuuming on bare floors. I read that this would loosen up with use, but mine has not at all. Also, the vacuum is VERY heavy. The way the handle is designed it is really, really difficult to carry up and down stairs. The parts are all plastic and already I have two parts broken off on mine. I think this machine would be best for someone who is very strong, will only be using it on carpet, and for those who live on one floor.
