Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Wife loves it. I like the service
Review: 3 months after getting it, it stopped powering on. I did a chat with a rep from Nespresso and had a new replacement on the way in less than 5 minutes. I'm guessing they have a problem since his first response was, "is it not powering on?" but they are making it right with absolutely no aggravation and no fees.
