Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Wrist hurts when using this item.
Review: I bought this item after using another Hot Tools flat iron for many years. I loved that product and wanted the exact same, which is what I thought I had here, since it's the same product number. Not so. this product is designed differently with a completely different dial for the temp, and the handle is also different. The first one I had made straightening easy, while this new one is HORRIBLE. I actually have to take a rest half way through using it because my wrist starts to hurt so much. I don't know what it is that they've done differently but I am extremely disappointed and wish I hadn't bought this now.
