Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Tugboat review
Review: This tugboat is fun but is rather cheaply constructed, it doesn't float straight and the instructions for use are minimal, at best. While we enjoy playing with it, I would like for it to be a bit more durable. Also, the pump to shoot water out of the spout on the tower doesn't work.
