Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Worked at first
Review: My first full backup and several incremental backups to my external drive went more or less okay. Thereafter, I experienced one problem after another. For instance, the program can't find recovery sets that plainly exist, as indicated by the ability of the program to browse them. And, it has a tendency to hang the system just before the multi-hour backup is complete. Moreover, I found Symantec's on-line customer support incredibly inadequate.In my work I'm a long-time user of Symantec's enterprise version of Ghost. Thanks to my experience with Ghost 12, I plan to reconsider our choice of enterprise back-up product. Backups are too important to trust to a product that is unreliable and a company that fails to forthrightly acknowledge the problem.
