Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Honeywell VisionPro 8000 Thermostat
Review: I have had this thermostat for 3 years and have been generally happy with it except three times in the last 3 months it has suddenly tried to reach 90 degrees. Tech support at honeywell was rude and told me this was impossible and I must be doing something wrong. Filing a complaint got me a quick reponse that I could have a heating contractor come out and reset the unit and see if that solved the problem. They did not offer any advice on how I could reset the unit myself.This is far below the customer service levels I have received when I contacted Honeywell in the past. It appears to me that customer service has been farmed out overseas. I am waiting to see if it happens again. The unit has a 4 year warranty but it appears Honeywell has no intention of honoring it. My one star rating is more indicative of the customer service people than the product.
