Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: I'm disappointed!
Review: This steam mop does a great job cleaning, however, the down side outweighs the good points. The handle is not sturdy, and came off a few times while using it. The cloth that came with the mop was flimsy and came apart after using it one time (I used an old towel the second time I used it), but it was difficult to tighten any cloth to the mop. Once the cloth got wet it became looser which made it hard to mop the floor. Needless to say, after 2 tries, I sent it back.
