Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Customer Service stinks
Review: I was one of the unlucky ones who purchased a Pandigital e-reader that doesn't work. That happens, but what has happened since is crazy. One month after trying to to resolve the issue with Pandigital customer service I still have an e-reader that won't read books or download apps. Nearly 2-1/2 hours on the phone with three different tech help people, several e-mails and promises that they will resolve the problem, nothing happens. I get promises of a call back that don't happen. I'm sure I'd love my device if it worked, but with customer service that is determined to delay until I just give up, I would never recommend any Pandigital device. I'm sorry I chose Pandigital. A company is no better than its customer service and this one stinks.
