Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: On extended leave
Review: We purchased the DE400P unit about a year ago. It was surprisingly efficient and easily adjustable. Really liked the pump feature for allowing continuous operation as it was very helpful in drying out our basement. However, in starting the unit up this spring, I found that it won't collect a drop of water. The fan runs robustly, but the tank is dry as a bone. Calls to "customer service" were very disappointing. No help at all. "Did you turn the unit on?" one person asked me! Wouldn't recommend this particular unit, but it seems like dehumidifiers are a gamble regarding long-term (more than one year) operation and quality.
