Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Works well, but is it poisoning me?
Review: I love the way this works , but the second time I used it the no stick coating starting coming off in my food- black strips of plastic -like stuff. When I wrote to Nesco about it , they sent me a price list to buy a new liner. I do not believe I should have to pay for that when I only used it twice. Also I asked them several times what the coating was and could it be harmful if it came off in food. Only after threatening legal action, did customer service tell me it was harmless. I hope that is true , but now I am reluctant to use this cooker and surely don't want to pay $18.95 for a new liner that might do the same thing again. It would have been nice if they had offered to replace it. I am going back to Rival for a slow cooker now.
