Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: The cover falls off!
Review: We bought the book, cover fell off, sent it back. Got a new book, cover fell off, sent it back. Tried one last time (got it directly from the publisher this time) and guess what! The cover falls off. May be a good book, but this experience has been pretty frustrating.
