Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Namo Customer Service
Review: After loading this software, I decided it was not what I was looking for. The only reason I bought it was because of the "Money Back Guarantee". It is now over two weeks of *trying* to correspond with SJ Namo Industries and I have just now received my Return Authorization Number. However, their Terms and Conditions are worded such that it is very likely that I will not truly receive my money back because SJ Namo Industries is not what is listed on my sales receipt. Only that I bought a Web Editor 6.They require that you use FedEx or UPS or they will refuse your package. They also reserve the right to charge you 50% of the price of the product should they decide to accept the package and you didn't use one of the above. All I can say is, I'll be surprised if they honor their "Money Back Guarantee"
