Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Packaging very bad
Review: This item is missing the spear head point that is supposed to be attached to it, I checked the box it was shipped in three times to make sure I did not miss it. The box is maybe 5 times the size of the item sent to me, inside just one piece of crumpled up paper, I guess to show an attempt at protecting the contents. The box came in pretty torn, even the U.P.S driver commented on the fact that the box was bad. How can it not be, this heavy piece of rolled up metal moving all over the place in this big box. Well, I am not sure how this item is going to work, and its effectiveness since I am missing a piece of it. I will not return since I needed to open up my drain, hopefully it will work without the missing piece. I should return it and just have them send a new one, hopefully they will make this right and send me the piece missing. I will update the review if they do.
