Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Still Waters should be titled Polluted Waters
Review: I'm sorry, but the likelihood of the male romantic lead finding our heroine even remotely attractive after she opens her mouth is surely stretching fiction to the limit. She has no redeeming characteristics for the reader to latch onto (and I was trying). I couldn't summon up any sympathy for her past because she just seemed like a foul mouthed shrew and what was meant to pass for snappy repartee was just plain bitchiness.
