Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Astor in Paris
Review: Amazon sent me a second copy by mistake, billed me for it, and sent me someone elses' order by mistake too, just for good measure. I have been trying to reach Amazon customer service for almost a month now, by email and by phone to straighten this out. To date I have absolutely zero response from anyone - not so much as a smoke signal. If anyone has any suggestions on how to get a non-computerized response from Amazon, please help me. When their shipping works well, it works really well, but when it doesn't work out, you seem to be on your own.The product was fine, a gift for someone else.Amazon's customer service seems to leave a lot, make that a whole lot of room for improvement. Responding would be a good place for them to start.Astor in Paris
