Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not User Friendly
Review: I am sure this software is fine for users familiar with desktop publishing titles, but for someone who wants to exhibit, share and create photos from a scanner or digital camera, there are many others I've used that do not require prerequisite knowledge not readily available within the software. The "tutorials" are not much help either if you don't have the basics down and know what they are talking about. It was a real disappointment and an expensive lesson.
