Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: TERRIBLE SOFT PILLOW
Review: If you are looking for a VERY SOFT pillow, you'll love this one. I was looking for a true side sleeper pillow (which should be firm) this is soooooooo not it. I called to return it the second I opened the box...that's how awful it was.
