Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: purchased new, but line was apparently cut and knotted
Review: When I used the winder for the first time I noticed about 25 feet into unwinding, that the line had a knot in it! Apparently the knot held 2 ends together. I have only let out about 100 feet of the 500-feet line and do not know the quality of the remaining line. However, a new winder should consist of 1 continuous line. I feel like I have been cheated and I will proceed to have this winder exchanged.I do like the winder itself; the handle makes it easy to hold, and the line can be locked in place when you just want to watch the wind play with your kite.Update on 4/7/2004: Upon E-mailing AMAZON with my concern, I soon received confirmation that a new winder had been ordered for me. I also received simple instructions to return the first winder postage-free. I am inpressed with the customer service.In the meanwhile I can say that the line on this winder is of good quality; it can withstand pretty tough winds without ripping.
