Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Bad Customer Service
Review: Don't be mis-led by "Usually Ships In 24 Hours". I ordered this unit by credit card. Took them 6 days to process the order. Then took another 4 days in transit. When I received the unit it was missing the focusing lens rendering it totally useless. Now I have to return it, 4 days transit, wait until they process the return, 6 to 10 days, then another 4 days transit. Hopefully, the replacement will have all the parts to it. If you really need this item, buy it elsewhere.
