Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: new book with NO ACCESS CODE
Review: I ordered this book because it was cheaper then on other sites. I bought it new for the purpose of not having to buy an additional access code for my online class. Since when bought new the access code to WebCT should come in the new book. I received the book with no CD. So after all that, I still had to pay an additional fee for a code when it should have came with the book. A very big hassle. I called customer service and all they said they could do was send me another book if I returned the book I had purchased to them. That would be an 8 week turn around, and by that time I would have been half way through my class. So instead I had to purchases the code on my own. I will not buy books from Amazon again. There are other text book web sites that understand the demands of buying books for schools.
