Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: BUYER BEWARE
Review: This has great features but unfortunately it has been more trouble than it is worth, we are on our second one now and it has just broken down.the first worked for a week and then would turn off every time you bumped it now after a couple of months on the second one will brew a cup and then shut off on its own, biggest piece of junk I ever wasted my money on!!!!!update 07/07/2010...now on the third pot sent from HB to replace the second one....today the button that allows coffee to come out broke...this is the cheapest piece of junk I have ever bought...SAVE YOUR MONEY get something else!!!!!! If I could give it zero stars I would
