Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Bad carafe
Review: It didn't take much use to see the bottom of the carafe crack in two places. (Mostly used for smoothies and to blend soups, also minimal ice crushing with liquid.) While it is still usable under certain circumstances, cracks in plastic harbor bacteria and cause a potential for food poisoning. Of course KitchenAid is not willing to replace it after 1 1/2 years and I'm not terribly interested in buying another $60--$70 carafe that is going to break after every 20 smoothies. No more KitchenAid products for me.
