Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: How Not to Design a User Interface
Review: In the midst of the Internet bubble it was all the rage for companies to design user interfaces that looked like web browsers. Unfortunately, Intuit fell into that trap, with the result that Quicken 2001 is clunkier and harder to use than any previous version of Quicken I've owned. I stuck with it rather than find another bookkeeping package, so I guess it's not completely unusable, but if you haven't made a decision yet I'd suggest you keep looking.
