Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: fell apart all too soon
Review: It started out great. Then the metal "rods" came out of their little plastic seats, first only two them, then all of them. I used this umbrella maybe 20 times. When it worked it was great in the wind, but this short a life expectancy is unacceptable. So I called to have my warranty honored. They said "send it back to us with a check for $10 and we'll either repair it or send you an new one."Well, the umbrella cost me $30 when I got it, so now we're talking about $15 to get the "lifetime warranty" honored. Something is wrong with this picture.
