Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Dont be fooled by no name brands
Review: Even thought Concord may seem like a no-name brand, they are affiliated with polaroid. I purchased the 4360z and found it to be useful, except for the video mode, it had no sound. Well, it eventually had trouble with the internal firmware, and I called to company to exchange it, customer service was superb. They tell you exactly where to return the camera, but you have to have a valid proof of purchase, and it has to be under the warranty, 90 days or 1 year I believe. Well, I sent it, and to my surprise, they sent back the eye q 4363z, which was more advanced, had way more features, and included video with sound. I think instead of purchasing the 4360 you should purchase the 4363. For the 4360 I give it 1 star, but for customer service, 5 stars.
