Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disc was damaged
Review: I purchased this DVD as a gift for my mother. We were extremely disappointed to find that the disc frequently froze in place, at one point several times in the course of just a few minutes. We were forced to skip a portion of a scene as the DVD would not unfreeze. Despite purchasing this DVD brand new and at full price, it was apparent that it had been damaged. I love this film, but the disc's condition was unacceptable.
