Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Inexpensive, Sturdy Bike Rack
Review: This was the first bike rack I purchased and used and I am 100% satisfied! It held up during my 600 mile round trip ride. The one important thing I learned was that you need to tighten the straps attached to the car a second time after you place the bike on the rack. In addition to using the rack straps to secure my bike, I also used bungee cords and the bike did not budge! The rack did scratch my car in one spot, other than that, it is a fabulous rack for a great price!
