Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: NEXIAN customer support is HORRIBLE
Review: After I purchased a refurbished unit, Nexian would not let me register the unit. They stated that the unit had already been registered and that I could not register it. Unfortunately, the only way to get the advertised software from Nexian is, yes, you see it coming, through the registration process. Nexian's customer support would not reset the database lock on the refurbished unit's serial number and part code. As such, I was never able to get the software to operate the unit as advertised.I DO NOT RECOMEND THIS UNIT. THE CUSTOMER SUPPORT FROM THE COMPANY IS THE WORST!!
