Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Problem with Magellan RoadMate 6000T
Review: We purchased the Magellan RoadMate 6000T for a trip cross country. We arrived with only one misdirection, which Magellan quickly recalculated and sent us in the right direction. We love this unit, but it will NOT backup our information. I tried 3 different SD cards and had Magellan Customer Service walk me through the process several times. Finally on the third call to Customer Support, while they put me on hold I researched this problem on the internet and found it to be a common one. Customer Support could only advise me to send it back to be serviced; they never admitted this can be an issue.To make the calls to customer service even more challenging, each time I called the person on the other end of the phone, had difficulty understanding me, and I to, had difficulty understanding them.We currently live in a very high traffic area, and never leave home without it, but we are planning to return it after our new Garmin arrives.
