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Title: Poor product, terrible service
Review: I have 5 computers in my home network, and 4 external hard drives. I am not a novice user. This drive has never worked well, and it totally failed after slightly more than a year.This means that it is out of warranty, and the company does not even recycle them. The service people told me to contact my local landfill for instructions. I see that some others have had luck with this unit, but this is a poorly made product, with a short warranty and very poor customer support.If you ARE using one of these, I strongly recommend backing up your data somewhere else just to be safe. Because this drive is not safe.
