Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't be tempted by the cuteness....
Review: I don't write a lot of reviews, but after the trouble I've had with this model, I felt compelled to warn people. I had to exchange it once. After that, I had to mail order 3 decanters because they break if the wind blows, the plastic on the basket holder broke, so I had to buy that as well. If you pack the espresso tightly, the water will come out the top. Customer service is useless. Parts are expensive and hard to find. I spent more on parts than the machine. Ugh!
