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Title: Where's the integrity?
Review: The NYT digital subscription is like the old roach motel - you can get in but you can't get out.First problem they hit your credit card every 28 days instead of once a month. Sneaky. After a while you have no idea when is the end of the billing cycle (which is when you want to cancel).Second, to cancel you have to call, on a telephone. WHY IS THAT??? Believe me, the wait is long, looong. When (if) they finally answer, the struggle begins.Third, the reps are such liars. Mine said, "Sir, you are cutting out, I am going to have to hang up..." and she did. I was calling on a land line! It was infuriating. What am I to think of that company's reporting truth if they have such little regard for it while talking to a person?The 99 record clubs of my teenage years had more integrity than the NYT!
