Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: McGraw-Hill did not honor their defective-software warranty
Review: The Warranty statement requests defective diskettes be sent to their Blacklick, OH Customer Service department. It's been nearly two months since I complied with this request and thus far have not had the courtesy of an acknowledgement, much less a replacement as promised. Shame on McGraw-Hill. I begrudge them the one star needed to implement this review.
