Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Optoma Service is TERRIBLE - do not buy their products!
Review: We purchased this projector in 2007. It worked fine for 6 months. Stopped working - sent it back and got it fixed. It was under warranty. We had to pay to send it back - which seemed weird since it was under warranty so it cost us $50 to get it fixed. Same problem occurred one year later. It was out of warranty but was the same problem we had experienced at 6 months. We had to pay $150 for Optoma to even look at it. They wanted $500 to fix it!! Crazy. After a long, hard fight and many letters to the company we finally got it fixed for free for us to just go away. I will never, ever, ever buy from Optoma again. The customer service rep said that their products are not reputable. He even advised me NOT to buy from them again. Good advice!
