Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: does not work for us
Review: All the parts are plastic, so be careful handling it. The "mix-in" release hole is very tiny, not even m&ms or chocolate chips fit through it, so you are limited in choices. Ours makes more of milk-shakes, rather than soft-serve. It NEVER worked by pulling down the handle to come out from the bottom hole, so we always have to scoop it out. That's not that much of a problem except it isn't as pretty a presentation as if it worked correctly. As well, it never makes the ice-cream thick enough--always more like a shake, like I said. And you can not save and freeze the remainder, as it turns icy in the freezer. We have followed the directions diligently four times in 2 months and tried different recipes, and always have the same poor results. I will give it away to the thrift store as soon as the kids get over the novelty of making ice-cream at home. I really wished it worked properly.
