Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't ignore the leaks!
Review: We initially loved this machine. We have a new mastiff puppy and have used this machine many times in the few months that we have had it. I will say that it does do an excellent job of pulling water back out of the carpets. Last night we did a quick spot less than an hour before the in laws came over and the carpet was dry on their arrival. HOWEVER, in the first week the clean tank began leaking when placing it back on the base. Just a little bit at first and since we liked the machine so much, I ignored it. Now, every time you put the clean tank back on the unit, water pours down the back of the machine. I have tried every little way I can think of to put the tank on to keep it from leaking (including following the manual's directions for those who claim operator error) and nothing has helped. Thankfully, we can return the cleaner without a problem, but what do you know, the store where we purchased it is no longer carrying it. Huge disappointment.
