Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: My advice: pay more and get a real espresso maker
Review: After much experimentation with coffee grind, packing and brewing, I've figured out how to get okay results after much study on the Internet. But the end product always tastes a little burnt and salty when compared to good espresso vendors. I use the espresso side daily. Cover has broken, and I don't use the frother (it doesn't give the control I like when foaming the milk), and overall the unit is flimsy and awkward to use. When this unit finally dies, I'll pay the big bucks and buy a **real** Italian espresso maker.
