Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Buyer Beware! Speaker broken-No JBL Customer Support
Review: The sound is decent for its small size, the best among its competitors including the much more expensive Bose iPod speaker. After 6 months of operation, the speaker no longer works. The touch volume controls appear to be shorting out. The JBL website says that this is a recognized problem, but when I entered the serial number, the website reported that my unit was unaffected! I emailed customer service and have not received a response 72 hours later. There is a customer service number that is nearly impossible to find: 516-255-4JBL. I will call tomorrow but I bet it will be hours on hold--the company made every possible effort to hide the number on its website.
