Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Tech support poor
Review: I received this product and immediately had problems charging the product using my Macbook (I bought this product because it was Mac Compatible).The product did not take the charge and as I eventually realized, it was not working properly as I reset it and got "low battery" notes on the LCD but nothing more.OK, this stuff can happen. But the website for Cowon is very tedious and no phone number and eventually you get to a chat tech support system which was of no help telling me nothing more than I would have to return it.I spent 3 hours of my day dealing with this. Amazon return seems to be easy so I just used it to end my upset. I should have listened to some of the other reviews for this product.
