Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Dear NY Times:
Review: Honestly, what are you doing? $13.99/month for a digital newspaper? You have cut all costs associated with print and delivery, and I do not even receive the benefit of the entire paper (the crossword as one example). It is no surprise - although it is a shame - your paper has financial issues. Consider allowing a person that actually wants this medium to work to run your digital deptartment. Good luck in the future.
