Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor Quality SM 200 AND SM 100
Review: I first bought the adjustable SM 200, and loved it, and stripped the gears within 3 days! Then the motor wouldnt work except in slo mo, intermittently. Ok, so I'll send this back to HomeMedics for repair. In the meantime, I couldnt live without the great, deep shiatsu massage this device provides, so I bought the basic SM100. Again, within 3 days I had stripped the gears. And I only use it attached to the back of my chair. It gets pretty warm after a few minutes. Did I abuse the product? I dont think so. Not worth getting it repaired. Sorry.
