Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: BEWARE of BAD machine
Review: great looking machine! when it works. Briel DOES NOT exchange machines if not working. I don't know where you live but the only service is NJ. You pay shipping one way. When this machine works its good, but when the filter is stuck in the machine. let me tell you it gets hot and water collects on the top of the espresso, so when you can finnally get it out the hot water burns you. I'm out $450 for the machine and still awaiting the return from NJ. Cross your fingers for me. I hope it's fixed.
