Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Very Disapointed
Review: I recently received this item from Amazon in brand new condition. After setting it up I cleaned the inside of the glass to remove the dust inside. After cleaning twice I realized there was a two inch smudge across the top of the entire scanner and it wouldn't come off. This is because this smudge along with a couple bits of dust are on the inside of the scanner and can't be cleaned. After searching HP's webiste and attempting to email them (after taking a couple minutes to fill out an online form I got a response back saying they were haveing technical difficulty with their mail system) and searching the web I couldn't find an answer to this situation. The scans are great and it has a lot of good features but when I get dust spots and smudges from a brand new scanner through no fault of my own I am very disapointed.
