Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Nice and sturdy.
Review: I ordered this item as a gift for my mother. The step stool itself is very solid, sturdy and nice looking, and is shipped unassembled. Because the Cosco box (not the amazon box on the outside) was so damaged - ripped, crunched, and taped - I was unable to gift it that way, and I was concerned that the product itself might be damaged inside, I decided to assemble it myself. To my surprise, the parts inside did not have any external damage, and I was able to assemble them. However, the 2nd nut inside the right frame that holds the seat back to the stool (the last bolt you put in!) was partially stripped and the bolt is not able to be fully tightened. I was able to shim it with a washer to compensate, but am not thrilled that it was required. But all in all, the stool is nice and is what she wanted.
