Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't listen the the negative people
Review: The negative people here, specifically Jane Palmer don't have a clue as to how to use this wonderful machine. Have enjoyed mine for a year and it has never failed. Chances are that she simply did not assemble the arm correctly. The churn stops automatically once the ice cream comes to a thick viscosity, as it should. THen you transfer it to a container and put it in your freezer for the final freeze. If you prefer soft serve, you are ready right out of the bucket. Yes it's loud. I keep mine in the laundry room and just close the doors. I would buy it again. People complain about things when they just don't use then correctly or take the time to learn about them. Good unit. Very happy with it after a full year..
