Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Long on gimmicks,short on safety and function
Review: I have really tried to make these work but am just having to give up. Maybe it is just the configuration of my bike but the pannier has to ride too far back on the rack in order for me to pedal. I have tried to add additional bungees to help secure them and even took the rubber coating off the clips that go over the rack to make them more secure all to no avail.Now, the elasticized cord that hooks to the bottom has broken and I have decided to move on.It seems like this company over=designed all the gimmicks (like the cellphone pouch and handle straps) but did not design a product that was functional and safe.
