Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Worst Vaccum ever
Review: Stay away. This is the Hoover revenge. "When" it works it works very well. Unfortunately this working well only happens after it has been completely cleaned and lasts about 5-10 minutes. The self cleaning Hepa Filter is a lie and someone should have started a class action lawsuit.The stepper motor gears on the Hepa Filter have stripped twice. It is very difficult to find spares and the hoover repair centers charge and arm and a leg for repair.I bought this based on my good experience with the first windtunnel, however have been very dissapointed with this one. I contacted hoover about the quality and all they did was refer me to a repair center, who by the way wanted to charge me $60 to "clean the unit" - this was after 3 months of use and when the hepa stopped functioning.Another problem is the switch over "valve" which switches suction from the brush intake to the removable hose. This continually fails and leaves no suction through the hose and tools
