Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Horrible zippers
Review: This bag provided lots of room and was great for the 2 plane trips we took our dog on. Fits perfectly under the seat, so you can hand carry your small pet. However, the zipper broke and we were not able to avail of the 1 year warranty. The bag also takes up a lot of storage space. Not worth the price, since it will break down after a few trips.
