Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: DO NOT BUY!
Review: The TEAC harddrive I bought failed after 1 month of minimal use. The data was on the hard drive but it took 2 months of e-mailing and calling to actually get a service rep on the phone and then another month of haggling to get the HD back with data intact (since their policy states they are not responsible for the drive). The problem was the controller, which blew again 3 weeks after getting the unit "repaired". This time it took 3 months before any e-mails and voice messages were returned and only because I finally when through their sales number. Once again I got the unit back although they had formatted the Hard Drive despite a verbal AND written request to contact me if the "repairs" would require a wipe of the data before any irreverable action (so I could get a professional to save the data instead). It's been another 2 months with no replies to my question of if the HD was formatted or replaced (leaving the whereabouts of my sensitive data in question).BUYER BEWARE!!
