Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor Quality
Review: I finally found the time to write this rewiev. Kettle stopped working in less than one year while still being under manufacturer's warranty. In the item's package, there was no contact info of the manufacturer or authorized service center, no clear directions how to get the warranty service. Closest authorized service center was located somewhere in Long Island, NY (I live in NYC), it was not possible (and not worth it to spend half of the day) to get there during business hours since we all work. I was not expecting something like this from Krups. I ended up buying the new kettle (different manufacturer).
