Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Cannon User
Review: This product has a known defect that the company is keeping quiet. The defect is the "laser shutter" a little bracket that apparently is not strong enough to do its job. Repair people say they are getting many calls on this "known problem." In fact they say they know what is wrong when they get the call for a won't print repair. Cannon should offer to fix this problem as part of a campaign and not wait for a breakdown on a machine that may be past its one year on site warranty.Canon MF6550 Duplex Copier Laser Printer
