Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Dedication to the Truth
Review: I have known Captain Brian Power-Waters for many years and know that his dedication to research and finding the truth about 'How Things Really Work' makes any work on a book very respectable. He brings an understanding and appreciation of Air Traffic Control from two perspectives: As a pilot operating within the ATC system; and possesses a vast knowledge of the Air Traffic Controller's work inside the system. Captain Power-Waters understands and accurately conveys not only the problems with the Air Traffic Control system, but also explains the positive aspects and reasons why the Air Traffic Control system continues to operate today.William A. Faville, Jr., President, National Air Traffic Controllers Association, Local MKG, Former Director, Safety and Technology, NATCA, AFL-CIO
