Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Was actually impressed...
Review: At first I was very disappointed w/ my purchase as I was sent the WRONG item.They managed to change my mind, however, with a very quick turnaround. I did not have to pay a thing to send the wrong item back & as soon as they obtained the wrong item - the sent off the DVD I had purchased in the first place. I was surprisingly impressed.
