Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: ****Dangerous defect even if the coffee is good****
Review: The One:One coffee machine makes great coffee but after a week's use scalded me when a jet of pressurized steam and water shot out of the front at me. Four more attempts to use it, with a towel as shield from the steam and pain and mess offered three more "geysers." An urgent call to customer service got me the "overflow" operator who could only take orders but not even a message to the real company. I've replaced the machine with a Philipp's Senseo which, so far, does as good a job making coffee but doesn't result in the burn ointment being needed.
