Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great to use, but.....
Review: I am on my third Grass Hog. The first one broke in a week, the second lasted a year. To Black and Decker's credit, they replaced it. Both times, there was a problem with the spool. The second time it went flying off! It is easy to use though. When it works, it works. I would recommend buying it from some place that makes it easy to return it if it breaks in a week or two, though!
