Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great design, but "fragile"
Review: I bought this product because I'm impressed with the feature it has, and as a customer support engineer I need the computer case that has a professional look at the customer place but should be comfortable enough to carry on the street. Most of the time I carry it as a backpack. But it's not tough as it should be. It last only 1 month and the inner side between the padded computer compartment began to tear. Because it has a lifetime warranty, I went back to the shop and got a new one. After a month plus the inner side (I will say it as a weakness) starting to tear again and then I will go back to the shop to replace it.
