Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor quality and service
Review: Had the unit for 1 year and then had a problem with the pump not working on the expresso maker. Sent the unit into NJ for repair paying $125 and they only cleaned the unit. After 3 uses the problem reappeared. Sent the unit back again with explicit instructions on problem. They returned the unit stating they could not find a problem. After talking with the RUDE manager. He stated if he could not find a problem he could not fix it. Would not recommend this product or the service.
