Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Didn't work and company would not give refund!
Review: When I received the item it looked brand new so I figured that it must work. However, after installing the software and trying to use it, I could not get wireless on my laptop no matter what I did. When I buy a product, the product itself is just as important as the customer service and the company I buy it from. This company asked me to return the item with a tracking number. I paid to reship it to them when they were the ones who sent me a faulty product and I still have not heard from them nor gotten a refund! Furthermore, I am disappointed in Amazon because I have contacted them to resolve this matter and they have also ignored my request for help. This whole endeavor was a disappointment and I still do not have wireless on my laptop and now I have wasted money on shipping the product to me, shipping it back to them, and I have no product but I paid the company. How ridiculous!
