Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good remote - for 3 years
Review: I bought this remote 3 years ago on an Amazon Black Friday deal. I was worried about the charger issues, but the deal was too good to pass up. Luckily I had very few issues, with the 3-contact version of the charger. There were just a couple times that the charger would beep for no apparent reason. There are plenty of reviews regarding all the pros and cons. I wanted to add a note about the longevity. It's been a great remote for almost 3 years, but now there's probably 1/2 a dozen buttons that no longer work. The most annoying being the volume and mute buttons. This remote has been great but it's reached the end of its lifetime.
