Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Eagle creek comfort lumbar pillow
Review: I purchased this product to use on long airplane flights. I would give this product five stars for preventing low back pain. However, it began to slowly deflate within days of starting to use it. I don't know whether it was my bad luck that I purchased a defective item, or whether this product has a quality control problem.
