Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Customer support is awful!
Review: Received dvd recorder, however it did not work. Over a period of three weeks, I sent six e-mails to GOVIDEO customer service. Received one response that provided general answers to common problems. This did not help. Cannot contact a "live" person at customer service by telephone -- instead you recieve a recording of the same general answers to common problems.
