Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't buy this unit as it does not work out of the box...
Review: I would not recommend purchasing this unit (Troy Bilt Hedge Trimmer attachment Model TBAH). I have yet to be able to make it work properly (already returned 2 brand new units for exchange to place of purchase) and the hedge trimmer attachment AND my complete string trimmer are currently in the shop under warranty service waiting for back ordered parts (4 months so far). Troy Bilt Customer Service is of no help, they constantly quote company policy to avoid fixing their equipment. Even though it has a 1-year warranty, you will also not be able to find local service, as the list of warranty locations on the Troy Bilt site are 2-3 years out of date (try calling some of the dealers listed but be ready to hear all the bad things they have to say about Troy Bilt quality or lack of!). When this unit is finally working, I will sell it as soon as possible and buy a real quality hedge trimmer.
