Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Broken in 4 months
Review: I bought the Rio Forge 256 Sport as a Christmas present for my 13-year-old daughter. I liked the fact that it used flash memory with no moving parts to break. It is also expandable with an SD card, but I never tried it. I paid $135 from Amazon at the time.She used it happily for four months. It only "crashed" once with a weird memory error that wasn't obvious to reformat, but I figured it out somehow.Last night she told me it was broken; the VOLUME DOWN button wouldn't work. UP worked fine, but she couldn't turn the volume DOWN. I knew the unit was out of the 90-day warranty so I opened it. I found the volume-down switch separating from the circuit board. Rio wants $99 to replace it, so I'm going to try my best to fix it. Either way, I'll never buy another Rio product.I gave the unit one star since the cost of ownership in my experience is about $30/month.
