Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: WATCH OUT Product Service is TERRIBLE
Review: DONT BUY THIS SYSTEM UNLESS YOU PLAN NEVER TO HAVE A PROBLEM OR CALL CUSTOMER SERVICE!!! Before buying this system, I called Philips to find out some information about it (which I thought was very responsible on my part). Their call center is in the Philipines, and they not only knew nothing about the system, and (understandably) had difficulty with technical terms in English, but they had this really obnoxious script, so even though it was clear right away that my questions were way over the customer service agents head, it was like pulling teeth to get transfered to a manager then to technical support (no kidding over 20 minutes educating some poor customer service girl on HDMI, speaker wattage, and DVD upconversion). When I got the system, I learned (as I somewhat expected), that even the tech knew nothing about this system and was working off of the same product specs I read ten times before buying it, then just saying "Yes."
