Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Best Steamer I've Ever Had!
Review: I've used steamers by Conair and The Sharper Image for years. They always burned out or had some type of problem after time. And I always drained them after each use. This unit is far superior; a bit pricier but well worth it. This is what they use in department stores.
