Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: I did not enjoy business with the seller
Review: I bought this last summer, in July I think to replace the dimmer on my halogen lamp. I was happy about the price $12.50, and it was fast shipping. When it came, it worked like a charm and two days later, did not work anymore.So I emailed the seller if I can get a refund. They agreed and I sent the product back and I paid the return shipping from UPS. And I saw that I received a refund of $10.50. I asked about the missing 2 dollars, and they replied that it was "restocking fee"I believe restocking fee is only when you return an opened, properly working item. They should not have charged a restocking fee on a defective one.
