Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Is it bad hardware, or bad support?
Review: This thing was squirrelly out of the box. The documentation is really, really poor. The set up software didn't find the device, and I changed into my networkman cape. Called support and they had me changing all sorts of network settings before they decided that it was "defective". I suspected that was just an excuse to get me off the phone, so I cycled the hardware a few times and got it working long enough to start the configuration process. After I uncabled it, it disappeared and when I recabled it reappeared, briefly. In the end I couldn't find it at all.Numerous calls to support, and a missed dinner have me at the question: Is it bad hardware, or really bad support? Thing is, I don't care, it cost me too much time to sort out. And it ain't cheap! I'll have an RMA in the morning and a wireless bridge from someone else in a few days.
