Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: I'm out $20, and have a really pissed off kid...
Review: We have Stars Wars II and I figured it works on my computer, so Star Wars must too. WRONG! In fact, it doesn't work with any Intel graphics card because of some pixel shader 1.1 thing. My kids were so disappointed. They spent their own money on this game, and there's no returning opened software. The tech support people at this company don't EVER answer the phone and NEVER return your call. I should have read the reviews first.
