Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good equipment terrible service from Bowflex-Nautilus
Review: I have had a Bowflex Blaze for a couple of years, and I must say that it is a very piece of exercise equipment. Both my wife and I use it. However, when one of the power rods broke, I expected that I would have no trouble getting a replacement from Bowflex Nautilus as the power rods are guaranteed for life, NOT TRUE, even after I sent more than the information they requested. They couldn't find the registration, saying that I could have gotten it at a garage sale or anywhere. I had to buy a replacement online. I have since found out that Bowflex-Nautilus in not noted for their service or living up to their guarantees. Let me very clear that Bowflex-Nautilus is the culprits and Not Amazon - Amazon is great.
