Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not Happy with after sales service from RCA
Review: I was able to play only 1 DVD and then it stopped. When I returned for replacement I haven't received DVD yet and the contineous answer is 'Not in Stock'. When I will get replacement ? Answer is 'Don't know' !!Very hard to trust ...if customer returns the unit late then they charge you late fee but if it is late from manufacturer then there is no refund for buyer !! its a part of game.
