Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Ripoff
Review: I have one of these cookers. Two wires leading to the lid from the control circuit board were pinched by the lid spring. They short circuited and took out the control board. I repaired the damaged wires but after contacting an authorized parts distributor, after two weeks of waiting I received an e-mail response telling me the manufacturer no longer makes the part I need. This unit is poorly designed. Any engineer who would route small wires near springs that move each time the lid is operated and not provide some type of protection to them should be fired for excessive stupidity. I would suggest anyone looking for this type of appliance look elsewhere than Sanyo. Poor design and lousy customer support are not the hallmarks of a company that cares about consumers. Unfortunately, I cannot publish this review with zero stars, so I gave it one star just to get this review out.
