Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: outside exterior very hot!!
Review: We had bought this product and returned it. It was very hot to the touch when it was in use, could easily burn anyone's hand or arm if accidentally touched it. That's a big safety issue especially for anyone who has children in their household. I do not recommend this specific toaster oven. I have however used other Black and Decker products and they have worked out fine.
