Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great! When it works :(
Review: This unit (in theory) is the greatest thing since sliced bread, you can record one thing while watching something else, record two things while you're not watching, and then watch stuff when you want, with the ability to blow by the commercials.That is, when it works.I've been through two of these units now and, in both cases, one of the satellite tuners inside the box failed (fortunately the software inside the box allows the thing to continue to work with just one). I don't know who's at fault, RCA or MicroSoft, but I can't be the only one with this problem.I got a second one because I (fortunately) bought the extended service contract from Circuit City, and, after 6 weeks, they and RCA couldn't fix the first unit. This time, I think, I'll return it -- it's now out of production, and, hopefully get something with the bugs worked out of it.
