Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't buy this machine!
Review: We have had this machine now for about two months, and the flaws keep getting bigger. It is very poorly designed and impossible to clean properly, which has a major effect on the flavor of the brew. The receptacle for the basket holder loads up with coffee debris requiring repeated cleanings with q-tips (very awkward and messy) and the strainer basket has a permanently placed disk of rubber internally that cannot be cleaned or accessed. I had to use a hacksaw to cut off the bottom of the basket and remove the VERY funky rubber disk, which I threw away. This improved the flavor considerably, but begs the question of why is it there in the first place? Also, the steamer nozzle constantly leaks and is also a pain to keep clean.So if you enjoy spending a lot of time cleaning, modifying and maintaining your espresso machine, get this one. Otherwise, avoid it like the plague!! I would give it no stars, if it were possible.
