Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: broken jar
Review: One of the jars was broken, though the packaging (bubble wrap) seemed to be intact. The coffee was scattered all over the inside of the box. The five remaining jars of coffee were not broken and, once wiped off, the product seems to be good. Not sure how one jar was completely smashed. I have not received a replacement for this one jar of coffee. I expect a replacement or a credit.
