Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: The Product was Defective
Review: I was very unhappy with the product. When I received the guitar it was defective from the factory and then I had to pay shipping to return it. If it had been a return that was my fault, I could understand my having to pay shipping. But to receive a guitar that is broken and then having to pay for shipping to send it back after I paid shipping to receive it is adding insult to injury.
