Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: 20 Minutes to unsubscribe feels like theft
Review: It's sad that I have to give this another bad review. I love the New York Times and loved it on Kindle. It was easier to manage and I could speed read it on the Kindle unlike the print. Then there is the guilt of no trees left behind after too many years of print.But if you are going to sell a subscription on Kindle, we should be able to end that subscription on Kindle. Moreover, it shouldn't take my web savvy partner 10 minutes to figure out how to do this after I have spent 10-15 minutes myself. This is default theft. Shame on you Amazon-New York Times.
