Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Difficult to install correctly, crashes constantly
Review: I had high hopes for this product as I have a huge mountain of VHS tapes that are quickly becoming useless. I had problems installing this product from the start. After the first try, the device would not capture any video, simply stating "unable to start recording". After unistalling and reinstalling with software patches and driver updates per honestech's website the device did begin to capture video only to crash after a few minutes of recording. I uninstalled and reinstalled several times to no avail. Every time it would crash the computer (which exceeded minimum system requirements) so bad I had to perform a hard reboot to unlock the system. I got nowhere with this product and agree that perhaps it was released too soon. Very disappointing...
