Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Sick of junk
Review: I purchased this kettle because it was stainless steel not plastic and, because of Krup's reputation for quality I was willing to spend more ---$70 vs $30. After only two and a half months of use it died. It simply would not function. I had to send it to a Krup's service center for repair. After one month it was replaced with a new unit [they were unable to repair the kettle] however I lost a month of my warranty time and it cost me $10 to ship it to the repair center. I complained to customer service about my warranty rights to no avail.What ever happened to quality and reliability? I would certainly expect this item to last more than two and a half months! As far as I'm concerned this is just one more piece of Chinese junk! I would have been better off buying the inexpensive kettle.Also, the lid on this kettle is extremely difficult to attach and remove. Although most of the kettle is made of stainless steel there are still some plastic components----why?
