Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: a must read
Review: First of all, I have to say that this book describes the true psychology of marketing far better than anything else I've ever read. The only problem I had was that some of the drawings were a bit extreme, and he used [an unnecessary] word a couple times in the drawings. I didn't think it was necessary. But I am still giving it five stars because not only was the information dead on, it was very easy to understand. I suppose if he had changed the illustrations in any way it wouldn't have been as easy to "get it".
