Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Westpoint heated mattress pad.
Review: This item arrived and I was very excited to get it on the bed. I used the pad for a week straight without any problems. I did take the pad off the bed to wash the mattress pad underneath and when I disconnected the cord the prongs came out with the plug. I was able to get a replacement through the company but two weeks later when I went to wash the bedding and the same thing happened again. If you get it don't unplug it but it is a good heating pad when it works.
