Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Briel expresso machine
Review: I was amazed to get crema the first time I made expresso. This machine is well designed with many nice features, like a storage spot for the measuring spoon, build in coffee tamper. The timer is a great feature to get the exact strength of coffee needed every time. The frother works great, excellent froth from skim milk and easy to clean too.
