Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Worked for 18 Months
Review: I purchased this unit for our small office and was very happy with it until it died unexpectedly this morning after what I consider a too-short life of 18 months. Only a few months after we bought it one of the ports went bad, but with 23 others to choose from I didn't care that much. But now none of them function. Considering the name-brand and the price ($180 at the time) I expected it to last at least 3-5 years before giving up the ghost. Now I'm looking for a replacement and was surprised to see it rated so highly. I don't write many reviews but this is not a 4 or 5 star product.
