Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: a good value
Review: I bought this vacuum cleaner because it was a Consumer Report best buy. I have used it for three months now. It cleans better than my Hoover, which was a CR best buy as well. However, it is harder to use since it is not self propelled. I found its switch was tight, especially the one for bare floor. I had to use full strength to turn it to the bare floor mode. Probably that was why many people complained this mode didn't work.
