Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Overview but no best practice details
Review: What a ripoff! I bought this book to get a great look at best practices for managing strategic alliances. But on page 75 in chapter 5, here's what I got: "The complete set of one hundred best practices and the associated skill levels is a proprietary tool that Booz-Allen uses with its clients, but let us consider here a few examples..."Yet another overview book that talks about the subject without giving you the meat.
