Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Consumer Reports blew it-this is a piece of junk!
Review: Well, I should have looked more throughly at the negative reviews of this product on Amazon before I bought one last year. I relied on CR, but they blew it on this machine. We have 3 rugs over tile/wood floors in our house so our Eureka Boss does not get much use. I could not get the belt off the spindle to replace it, so I called customer service. The nice gentleman asked me for the serial number, and then broke the news to me that the belt had to be replaced at a repair shop as it had to be completely disassembled. Well, between that and the fact that the bare/floor carpet switch is broken, and I am going to buy another vacuum, and this time it will not be an Eureka, not even for free!
