Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great suction till it broke
Review: Had it for less than a year.On the plus side the suction was great. Bags were hard to find locally but easy to find online. I bought it on the strength of the the consumers report rating (best buy.)After a few months the brush stopped spinning and the carpet adjustment got stuck on the highest setting. Something in the release mechanism has jammed and does not let the belt engage. You will find a few other reviews with a similar issue. As others mentioned it is very difficult to press the tilt/release mechanism and the vacuum is very heavy...feels even heavier because of the suction (which is a good thing.)Unfortunately, consumers reports doesn't test them for durability. If they did, this one would have gotten a "not recommended" rating.
