Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not recommended
Review: I bought this saw from one of the big box stores and after two months of light use (firewood, trimming trees, etc.) I had the same pull cord problem that a previous reviewer had. The pull cord would not retract. I took apart the housing and tightened and loosened the screw holding the pull cord assembly together to try and get the cord to retract properly to no avail. I take very good care of all my outdoor equipment so I have to assume this is just bad design/quality. I'll be trying to get it replaced under warranty but based on the experience others others have had with Poulan customer service it looks like I may be buying a Stihl from a local dealer.
