Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Very disappointed
Review: I had used Franklin Covey paper planners for years, and loved them, so naturally when I transitioned to a Pocket PC and Outlook, I chose them. What a big mistake. I had to uninstall and reinstall many times, and problems were never resolved. Tasks never synched properly, views of the Calendar didn't work properly, and to make matters worse, their tech. support staff expected me to spend my time on chat support groups to figure out how to make their product work. I refused, and asked for a refund, which they denied. Don't make the mistake that I did, there are other, cheaper products out there that actually do what they are supposed to do.
