Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good product, but....
Review: This is my second Rival Crockpot. The first did very well for me and this one cooks great. My only complaint is that the lid handle broke off after a very short time, requiring me to use a pair of pliers to unsafely remove the lid. I have written Rival and am awaiting their reply.
