Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: The worst Vac and customer service
Review: We purchased this because it came with hepa filter. As soon as we used it the foot pedal popped off and would not go back on. To make a long story short we called Eureka and was directed to their official repair facility. When it was returned after one month the pedal popped off again. Again we returned it to the repair facility and he told us he would order an entire pedal unit. Another month later we brought it home and the pedal popped off. Because the unit is so top heavy, which I feel is a design flaw, the top wants to tip over. The pedal will not hold it tight in place. I wrote a letter to Eureka explaining all of this and I never heard back. My wife will not use it anymore. Instead she uses a 1960's Hover that we found in the trash.
