Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Worked great until...
Review: I purchased this unit August 2007. There weren't many on the market then, and the cost was approx. bet. $250-$300. Took a bit to get the hang of and had a few initial questions/problems which cust. service helped with. The unit was not perfect, but worked fine for my needs.I recently lost power for 11 hours due to a storm. When the power came back, the unit was not funtioning properly. Tried everything possible to reset it. There is a one year warranty, but since mine ran out, customer service suggested to send it for repair which could cost over $100! Very disappointed.Informed that unit should be plugged into a surge protector as opposed to a wall outlet. I will do that in the future. Now need to start from scratch researching other products. Specifically looking for a VCR/DVD combo which allows recording on both discs and vhs tapes and has a digital tuner. I haven't seen many with glowing reviews. ho hum.
