Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't Bother
Review: I received this item on September 12, 2008. It was great until October 21, 2008 when the valve that keeps the brewed coffee inside the maker, which is released so coffee will be dispensed when you press your cup against the lever, gave way and hot coffee poured out everywhere. There is no way humanly possible to get the rubber gasket reseated. I worked relentlessly at it for an nearly an hour (I am not a quitter), but finally had to give it up. It will be too costly and troublesome to send back to manufacturer, so I will just get back out my old tried and true Braun. This is a handsome machine with a great idea, especially convenient dispensing, but some engineer needs to go back to the drawing board on this one.
