Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Stalls out and does not hold a charge. (Customer Service Was Helpful)
Review: We received this as a wedding gift, looks cool, feels solid, but does not perform! Battery does not hold a charge and constantly stalls. The two button operation is really awkward. Haven't checked with Breville on getting a new battery as another reviewer did. Based on my experience I would not recommend this product. (12-20-2010 I was about to toss this or put it on Craigslist and I decided to call the customer service. The lady was very friendly and said that the batteries were on backorder but if I called back in mid-January when the order was in they would send me a new battery at no charge. Got the replacement battery. Changed it out. Worked for awhile. Same problem again. Had enough & threw it in the trash. I can not recommend this product but I will say that the customer service department seemed very sincere, polite & helpful.
