Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Tea is great. Pot is not.
Review: The tea is wonderful. It's beautiful to look at and it tastes great. The pot, on the other hand is incredibly thin and fragile glass. The lid broke just by setting it on to the pot once hot water was added. I feel like I have to be far to careful with the pot than is practical because of how fragile it is.
