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Title: Tedious, Dull, and mostly common sense
Review: I really loathe this book. It's a dull, slow read. It's full of ridiculously trite little examples. It will spend three full pages coming up with different ways to say "appear caring." An intelligent person could convey all the useful information in this book to someone in about 30 minutes.I have an exam I know is based almost solely on this book, and I still feel like I wasted money on it.
