Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Worked well until.....
Review: It seems like my wife and I have been through coffee makers once a year. Something breaks or the carafe breaks, and then the replacements carafes "mysteriously" disappear from the store shelves where we bought up it. Mr. Coffee in particular seems notorious for this. Anyway, this time when I did some research I thought it was a great idea to have a system where there was no carafe. The H-B Brew Station worked well, at least at first. However, when I tried to clean the water, (not the coffee) filter, the one they sent me was for a completely different model. Poor directions were inscribed with pictures imprinted on the side of the coffee/water reservoir. When I tried to remove the filter, which in retrospect, I guess I should not have done, I must have damaged the lever, because now it leaks and is useless. Bad design and even worse instructions. Back to the drawing board again....
