Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Two strikes and you're out
Review: After several months of use, my Maxtor 5000DV 160GB lost its FAT formatting and became inaccessible, so I called Maxtor customer support. They told me I should have initially formatted the drive as NTFS (even though the instructions that came with my drive said nothing about this) and suggested I use a very expensive data recovery service to salvage the corrupted drive. Needless to say, I was very disappointed in Maxtor's response. I hung up, did a quick web search, and found lots of good, inexpensive data recovery software. After transferring my recovered files to a different drive, I exchanged the Maxtor 5000DV 160GB for a new one (they wouldn't give me my money back, so I thought I'd at least try a new drive). Well, what do you know? The new one, running on WinXP, and formatted as NTFS failed in exactly the same manner!Very poor quality product.
