Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: NO CAMERA
Review: I don't know if this is a good camera or not since Concord has never sent me a replacement for the one I received that did not work. They said it took one week to receive replacement. After repeated phone calls, they said they were "repairing" it and would send asap. This was after more than 3 weeks. They would not refund my money and finally agreed to send a new camera if I would pay shipping and handling "again" since I paid when I first ordered, when I shipped it back to be replaced, and now for the 3rd time to hopefully someday get a camera. Customer Service was not helpful at all - acted like they were doing me a favor to send me a new camera.
