Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: warning: Fenix does not stand behind their product
Review: FYI: Originally, I gave this model 5 stars for its powerful beam. Then, the shine came off the relationship as the switch started to fail and the beam started flickering between "low" and "high" modes, a common point of failure on flashlights. That is what warranties are for, yes? Ah, but here's the problem. When I contacted the manufacturer for warranty service, they said they were very sorry but that I would need to send it back to the reseller rather than handle it themselves. Just thought you prospective buyers would like to know. Unfortunately, Amazon doesn't allow me to deduct four stars from my inaccurate initial review. Try Gerber for a company with comparable products and a reputation for treating their customers better.
