Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Plastic Gear Snapped a Tooth
Review: My shredder began to spin its gears, and when I took it apart I found out why. A Plastic Gear!! One of mine snapped a tooth. I was rather surprised to find plastic gears in a product that expects to undergo strenuous use. I can't find my paperwork on this product and the company seems to have no presence on the web. I'm having difficulty finding a customer service phone number. If I can get a new gear I can fix it myself.
