Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Doesn't play right
Review: The disk sent to me by Northwest Traders skipped very badly, and it was very disturbing, especially in the many musical numbers. Northwest was nice about sending me another copy, but it was defective exactly like the first. Also, closed captioning was not available; no extras whatsoever, and this is not a cheap product.
