Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disappointed
Review: I purchased this item based on recommendations from the Skype tech department. According to Skype, this webcam would be compatible with Mac OS. After purchasing this product, along with a reasonable $8 charge for shipping, I received the webcam with an unexpected $30 charge for shipping from Beach Audio (apparently due to the fact that I live in Hawaii, which was not made clear on the order form.) I had problems installing the software for this product. Phone calls to Phillips tech department revealed the webcam to be incompatible with Mac OS. By the time I get my refund back, which has yet to happen, I will have incurred almost $50 in expenses for shipping and restocking charges and am still without a webcam.
