Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: When I finally get it working, it will probably be wonderful -- BUT!
Review: I'm sure this is a wonderful product. HOWEVER there are NO instructions for adjusting the height of the film holders. "Adjusters" are supplied, but not even described. There is not even a suggestion on what size or type Mylar cover is required to hold film in place, or information on the oil requred (both must be purchased separately). They don't even mention that you will also need a cleaner to remove oil from the film. In short, if you buy this and manage to get it working, please drop me a note and tell me how you did it. My previous Epson 4990 is great. This model is a disaster of misinformation.
