Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good Watch, Bad Exchange Policy
Review: I received this watch as a birthday gift. The watch is very nice with a great band; however, I thought the face of the watch was a little bigger than I wanted, so I contacted the company to make an exchange. They would not exchange the product. The only thing they could do was have me return the item, charge a $10.00 fee, and then credit the person who originally purchased the watch.
