Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Best book on the subject for practitioners
Review: After teaching and consulting for more than twenty years, I find the most challenging part of training industry people is delivering statistical tools to them in the right amount and at the right level. Too little or too low, they learn only superficially. Too much or too high, they get discouraged and turn off. This book presents topics in a way that is near optimum, given the wide range of audience it is supposed to reach. The style of presentation is also attractive. This is the best single volume on statistics-oriented Six Sigma methodologies that I have come across so far.
