Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Razr doesn't cut it
Review: The slim and attractive appearance is undisputed but the ease of use (menus) and reliability needed more attention. They promptly replaced it, both times it didn't work, including a battery that wouldn't hold a charge after only 10 months of use however the replacement battery won't hold a charge near as long as the previous 6 to 8 phones I've had. I might have understood if it were a cheap phone, but with a hefty price tag (I'm embarrassed to say how much I paid for it), I expected the best and got much less.
