Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: designed by failed grad student?
Review: You wonder how junk like this ever gets approved for production. Actually, the beast makes a decent cup o' joe, but you will pay with mess and aggravation. Here's what's wrong:1. Cannot remove swing basket without deforming and wearing out main body.2. Cannot replace swing basket without fumbling around to find where the tip goes into the notch. Watch those grounds tumble to the floor when the basket falls off!3. Mouth into water reservoir too small.4. 3 rubber legs are not same height as fourth plastic leg, so the thing wobbles.5. Pour spout on carafe too small; easy to overpour and spill.6. Measure markers on carafe don't match those on reservoir. The "5-cup" business is a lie, as the markers are just closer together so one cup equals less!I keep this thing around because its numerous annoying features wake me up in the morning. You have been warned.
