Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor service: they can NOT activate the phone more than one month
Review: I bought a virgin mobile phone in the early of July and have been working with Virgin mobile for one and half month. They still can NOT activate my phone. Can you believe it? Good mobile phone carriers can get phone activated with 24 hours. I called them many many times to find activation status. Every time I was told that it is under investigation or it has been escalated. Finally I talked with their supervisor last Thursday and she gave me extra $10 for being so patience and she asked me to call back in 24 to 48 hours to get a new number. I waited one week to call back and was told that it was escalated to their headquarter and need another 1 to 10 business. I was tired to deal it with them. Today, I decided to return the phone to them. The phone is very good. But their service is disaster.
