Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Worked great for 1 year- now it's dead
Review: I bought this a little over a year ago because of the rave reviews. I will admit- it is a powerful steamer and I loved using it. However, just over a year now it has completely stopped working. I turn it on and the light comes on- but it never heats up or steams. Over $200 is quite steep for an item if it will only last a year.
