Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Requires a steady stream of replacment parts
Review: We love this coffeemaker but it no longer makes sense financially to maintain it. After using it for about a year the tank began to leak. A new tank (free but we paid for shipping $8) fixed the problem. Now a year and a half later the new tank is leaking. Hamilton Beach sent some replacement rubber seals but they didn't fix the problem. The only solution is to buy a replacement tank at a cost of $25. This is a fairly pricey machine to begin with--I'm not paying $25 a year on top of that to keep it going.
