Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: RAIDMAX SMILODON ATX-612WBP Black 1.0mm SECC Steel ATX Mid Tower Foldout MB
Review: I bought this case through [...]. The assembly was awesome - finally a product that appeared to be designed by users that understand some of the frustrations computer builders go through during an assembly.Anyhow, within a couple of hours from start up, the power supply unit went out on me. I'm certain it's a fluke. I contacted Raidmax, and within a short amount of time I had an RMA number, and was given clear instructions on how to handle the return. Rather than having to ship the entire case, the let me send only the PSU. Downside here is that I had to pay for my part of the shipping.I sent the PSU to them Monday afternoon, and by Friday afternoon I had my replacement on the doorstep. Great customer service.Will add to my review once I've got it installed and fired up.Kudos Raidmax, for doing customer service correctly.
