Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Terrible product and horrible service
Review: I purchased the Omron HR 100C heart monitor 33 days ago. I like it initially so I bought one for my wife 10 days later. Hers still works; mine does not. I followed instructions for care and troubleshooting. I put a $4.50 new battery in the transmitter. It still does not work. I called Omron customer service. They suggested I put more money into a new battery for the reciever even though there is no indicator light saying the reciever has a low battery. They are now sending me instructions to send the unit back to them at my cost to see if they can fix this. I think the front line service protocol is very poor. I buy a new product and have to invest $$ in replacing batteries and then because I am 3 days outside the 30 day return window, I need to pay more. I give up on Omron and recommend do not purchase this product. I will return to Amazon for a partial refund and move onto a better product, better service oriented company. Bad Omron!
