Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Nothing but problems
Review: From the day we bought this vacuum we have had problems with the brush roller not turning. We took it in for warranty service and found out it is a common problem. They now have had it for 6 weeks and we are being told that parts needed to fix it may not be available for several more months. Eureka seems to be redesigning them, I guess to fix the defect. I don't know about you but I can't go for several months without having a vacuum to clean my floors and carpets. When it worked it cleaned great, though it is very heavy. Based on our experience with this unit and dealing with Eureka and thier warrenty service people who are not helpfull at all I would not recommend this product (or Eureka for that matter) to anyone.
