Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Carafe WILL leak; replacement will cost you ~$22
Review: The coffee maker brews rather slowly which is a good thing...coffee tastes is more robust.Like other reviewers, I would have rated this unit as 4 or 5 stars; but, after little more than a year (used about once a month) the dispenser on the carafe leaked unexpectedly...during Thanksgiving dinner all over my new granite counter top!!!Odd thing is that HB will sell you the rubber seal; but, not the plastic assembly which is more fragile. For that matter, I would expect the plastic assembly to break during seal cleaning/replacement.Planned obsolescence is certainly featured in this coffee maker. I've amortized the cost per pot of coffee to $8...extremely poor deal.Don't buy this product.
