Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Remote great, Support horrible
Review: When I 1st setup the 880 it kept rebooting when you tried to use it. Spent hours in the technical support merry go round without resolution. Finally figured it out on my own that the battery compartment was larger than the battery. Sliver of cardboard fixed it. Recently changed a device and received connectivty errors when trying to update. Spent 3 days calling different tech departments and finally found out that Logitech locked my control by locking out updates in the warranty department. Still waiting for the promised unlock. Wish there were another comparable product other than Logitech. When it works its great.
