Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: First try was bad then, it is OK
Review: The first shippment delivered a defective unit. The LCD screen would not come up properly and all the nubmers would show only the top half. That gave me the opportunity to test something I have never done with Amazon: a return and/or replacement. It was handled every efficiently as I expected. I had a new product before I had the opportunity to return the bad unit. The new one works just fine. I noticed the wrist size is quite small, since I am skinny, I had no problem but I wonder if it would work as well on a large wrist... It is very easy to get a read, it never failed with me.
