Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: If ZERO stars were an option, ACT! 2005 would get it!
Review: I've been an ACT! user since 2.0 and have found it to be a great Customer Relations Management tool. Of course that was when Symantec owned and developed the software.This new "upgrade" is a giant step backward and I'm a single user. I'll be pursuing a refund. It's only taken me five days (and over 30 hours of my time) to determine this software is a waste of hard earned money. Oh, and don't even think of calling tech support unless you have a hour or more to burn on hold.Had I not been an existing customer, I would have researched the purchase before hand. Unfortunately, I fell for the advertising hype instead of doing my own research. Even a middle aged guy can learn something new (the hard way). I'll never buy a software upgrade again without researching it first. "BEST Software" is a joke! ACT! 6.0 is a better product.
