Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Stopped Working
Review: The mattress pad started out great but after a couple of weeks, one of the controls started to fail. When it was turned up to full heat it automatically shut off. I thought I'd live with having one side not heating up to full capacity but then it failed completely. Called Amazon customer service knowing I had gone past the return/refund date and they were gracious enough to refund me 80% and free return shipping. I wouldn't chance buying this product again but will try something else through Amazon.
