Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: No Choice - upgrade or switch!
Review: While Intuit had a good thing going, they have gone the way of Microsoft and added bad toys to a good program. Instead of getting better, 2003 has become overloaded for an average business user. The accountants are bound to be happy, as by the time the next version comes out, the average user will require an accountant to utilize the program. Now we are informed, on very short notice, that we HAVE TO UPGRADE TO HAVE PAYROLL SUPPORT! Otherwise Intuit no longer cares about you as a customer. And you'll notice that the price has skyrocketed! And customer support is nil without a large cash infusion into Intuit's pocket. My review: Time is ripe for competitors to step in and steal customers. I'm placing a sell order on my stock...and I will be looking a another accounting package for my needs. I may pay more, but I'll get a better program with REAL customer support.
