Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Everyone loves this book and raves about it.
Review: Everyone raves about this book, but it's awful. The prose is stilted, unimaginative, cliche-ridden, and self-indulgent. It could have been 1/3 as long (and it's short) and would have been twice as good.
