Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't complain about something unless you know how it works!
Review: This is a great vaccum, if you know how to use it. I had the same problem of a burning smell that a lot of people have written about, and the belt to the vacuum broke almost instantly. However, when I took it to the repair place, the guy showed me that I had the carpet level setting all wrong, and that's what caused the smell and the broken belt. Now that I know how to use my vacuum, it works like a charm. It comes with a bunch of different attachment tools and is great at picking up cat hair.
