Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Worst customer service experience
Review: The service itself is a little below expectation. Esp whenmaking int'l calls, often broken up, or need to call coupletimes in order to connect. The customer service is reallybad. The CSR is so rude that I can't even finish describingthe issue. And when requested to talk to a supervisor, he'sbasically won't do it. After I insist and another long hold,only then able to talk to a not-so-helpful supervisor. And theyactually delete your account from their system when you cancelthe service. Now they need to charge mefor the disconnect fee, but since they have deleted the account,they cannot charge my credit card (they only tell me AFTER takingmy credit card information!). And now they need me to send in acheck. And no detail on what to write on the check, whatshould be the payable to, what number to write etc, nothing.A very bad business model, plus not-so-good technology, andvery bad customer service. I should sell my 8x8 stock.
