Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not Happy!
Review: I live in Arizona so winters are very mild. Purchased this product so I could just take the chill out of the bed at night. It has dual controls. After just 4 uses one side of the controllers stopped working. By then I had thrown away all packing materials so I could not return it. I will have to return it to the manufacture for repair at my expense and wait up to 6 weeks for notification from them as to weather it will be fixed. Don't buy it!
