Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: A Well-Constructed Hat
Review: After going through 1 product delivery where only an empty box arrived, reordering the product (at no additional cost) and waiting an extra 5 days for delivery (I'm not sure why exactly, but a major snowstorm might have played a part in it), we finally received The Hat. My son is happy and likes it a lot! It looks sturdy and should last well, although our main reason for purchasing this hat is for identification with Pittsburgh and the Steelers (win or lose)! So it's serving its purpose.
