Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Had a difficult time making the scanner work.
Review: I previously owned a couple of HP electronic products and I was satisfied with their performance. I wanted a multi-function printer so I bought the Laserjet 3015.The first time I installed the software, I had no problem with the printer, copier and fax functions. But I could not get the HP Toolbox to load and the scanner would not work. For three mornings, I was on the phone with HP support, trying to figure out how to solve the problem. I downloaded exe files from HP's website and installed them as instructed but that did not help. It was only after the third try and working with a third support rep that I was finally able to make it work.My only wish is that I bought a system with a flatbed scanner but for the price, I can live with what I have. It's now working fine with me and I am happy.
