Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: The Worst Customer Support
Review: This WATCH rates four stars. It is light and rugged. I found its functions (aside from telling time) to be helpful, and sometimes fun. However, when my wristband wore out and needed a Casio replacement I discovered, painfully, what a poor company Casio really is. Casio has only two authorized parts outlets in the U.S. (one being only 10 miles from my home, and the other being in New Jersey). I contacted the parts department, and ordered a replacement band and was told that my order would take about three weeks to fill. That was in the summer of 2005. Every month since I ordered a new wrist band I call the official parts supplier and they say the same thing, that nothing has arrived, and that Casio simply fails to honor their orders for wrist bands. I've contacted dozens of watch parts supply houses and hear the same thing.The Bottom Line: A pretty good watch, but good luck getting parts.
