Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: very disappointed
Review: The watch looks and feels great but, other than that, there is nothing good about it. Especially, company's customer service- Invicta does not have one! My watches mechanism broke, after about 6 months, so it was sent back for repairs. When Invicta received my watch, I was informed that- even tough still under guarantee- a shipping fee (of $28) had to be paid before the repair could start? This was September 2010- now, January 2011, I still didn't get my watch back? How can the repairs take longer than 4 months? Writing to Invicta to find out about the status of repairs has no point at all- they simply don't reply to your emails. If you're looking for a watch that lasts and expect some professional service, look elsewhere. Invicta sucks- avoid this company.
