Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't buy the ceramic version!
Review: I've just gone through my third ceramic insert in 18 months of only sporadic use. The first one broke when I just bumped it in the sink while washing it. $100 replacement cracked while cooking. I took it out of the refrigerator and started cooking in the cold pot.Two lessons learned.... So I bought another insert, intending to treat it with kitt gloves..... This one, only $79, plus $42 shipping, cracked while cooking on low heat.I think All-Clad saw the problem, and came out with the aluminum insert version. I don't know why they continue to sell the ceramic one. I also think they should admit the problem, and offer those of us with broken inserts, a replacement to the aluminum one.Unfortunately, the aluminum insert will not fit in the ceramic heater body. They changed the shape.
