Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Samsonite quality down
Review: I was disappointed with this product. First, there was no notification that the divider for suits that was a normal feature until now has been dropped so the buyer does not reaize that he is buying something different. Second, one of the side locks is defective -- it does not snap closed and requires the key lock to securely lock it.
