Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Crap Phone and Customer Service
Review: PalmOne is an example of a company that doesn't care about its customers. I purchased one of these phones and it kept shutting off the wireless signal with the slightest bump. I contacted the service department by phone and after about a 30 minute wait, was connected with a representative who said a new phone would be en route within a few weeks. After 3 months and no less than 8 emails to customer service and many phone calls of waits that exceeded 45 minutes without speaking with anyone, I gave up. I finally got a replacement a few months ago, and now I am having problems with screen resolution, text messages received under different names than the person who sent them, dropped calls and poor signal. PalmOne can't stay in business with this type of product support - good luck if you decide to waste your money on this crap.
