Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Plastic Disintegrates but Fiskars Replaced it No Questions asked!
Review: I loved this tool until it was two years old and the plastic, which is integral to the mechanism, completely disintegrated in the middle of a simple quarter inch cut of a live branch. I'm going all metal from now on.Fiskars Replaced it No Questions asked and the one they sent us is as a replacement is still going strong.
