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Title: Good sound, diffulcult to program, GENTLE WAKE would wake
Review: the dead. I tried numerous times to lower the gentle wake in the high mode. The lowest volume able to program is ten which I feel is very loud. I called the Phillips tech line and was told that no other adjustments were able to be made to the volume level. The technical solution was to put a pillow over it. There are other program issues but after the "technical" advice I received I did not pursue the other issues. My only recourse is to put the clock in another room and purchase a new alarm clock.
