Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Concern with reliability and ink
Review: I agree with the other reviews concerning unit reliability and cost of ink. When the printer is working the quality of the output it good. After 10 months ownership, the unit stopped working properly. I called up Epson and they sent me a refurbished unit free of charge. However the replacement unit did not print at all. I call them back and they sent a second refurbished unit. This one did not work out of the box either---the printer head would not move. So I called them back third time and they are now sending a new unit. In short I have considerable concerns about reliability. In addition, I find the cost of the ink very high and agree with the comment around the high use of ink when attempting to clean the heads. I do not plan to buy an Epson again after this experience.
