Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Customer service is atrocious, unit is garbage
Review: My receiver shorted out after less than four months. I shipped it back, minus the remote and two months later I get a bill for $160 to replace the unit since it didn't have everything.I have put in @7 calls to customer service and they are the worst I've ever dealt with. They won't fix the receiver, won't send a new one because "they don't open blister packs" just to send the receiver back.Bottom line, there are tons of other options, these guys do not deserve any of your money. Go elsewhere.
