Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: you've got mail
Review: i am in school for marketing and thought i could learn a little from the story of a company that went from being hated and dinky to hated and a cultural icon. along the way steve case kind of grew on me and i am still laughing at the scene with the liscense plate and the homeless women. over all this book almost convinced me to switch to aol,...... almost.
