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Title: DO NOT USE WITH SHAG OR FRIEZE
Review: We own 2 Dysons. Great vacuum if you have short pile carpet and hardwood floors with no area rugs. Moved into a new home with frieze carpet...ratchet noise of the beater brush getting stuck started immediately. Called tech support and they said remove two small gaskets underneath, which was easy enough. However, you need to be a powerlifter or an NFL lineman to push this thing trhough a long pile carpet. Extremely disappointed in this aspect of the product.
