Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: No customer service
Review: As if one would need customer service for a dog bowl...The issue is that the thing was shipped without the metal bowls which are supposed to sit in the plastic frame. Amazon apparently has no customer service advice that I can find on their site other than 'if you have problems, contact the manufacturer.' Which I did try doing but have not received a reply after four days. If anyone knows how to contact Amazon's customer service about issues such as these, please let me know. I am a frequent Amazon customer and this is the first time that I have had to try to resolve an issue with something I bought from the site. I have always had confidence in Amazon but now am seeing a flaw in their business model that I do not like.
