Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Item delivered is not what is pictured!
Review: I ordered this item and was sent a cheap allen key instead. I returned the allen key (kudos for making that process easy) with a letter indicating that the wrong item had been delivered. Within days I received another allen key? I sent this one back too and am currently awaiting a refund. With all the automation I don't think there is any human checking to see if the item packaged is the same one pictured on the website.
