Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: 8 wks and still no product
Review: I ordered the product 8 weeks ago. It still hasn't arrived. After so many emails with the company, they would not send out a new one to replace it or give me a refund. They told me I have to download a refund form and POST IT IN TO THEM! I asked could I scan or fax and they said NO! Every update I got was only a generic email and they said for me to do all the follow up with USPS. I will not use this company again. The product I have used many times and it is great!
