Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Redefines "clueless"
Review: I've used ACT 2000 with good results, and assumed (foolish me) that the 2005 version would be, oh I don't know, 5 years better. I installed it on my new Dell Dimension 4600 and waited for it to wow me. And waited. And waited. Slow is an understatement. I was sure it was something I'd done wrong, because no one could possibly ship a such a poorly designed program. "Tech support" is nonexistent--absurd wait times, no call backs as promised and no email response, sheer lunacy when introducing a significantly new product. Bottom line, this is a B-school textbook case of a company trying their darndest to commit product suicide. Scary.
