Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Bad Experience
Review: Received this expensive set on January 18. Signed my name a few times and now the ball point will not stay out to where I can write; as if a spring is broke. So, as of February 4 my pen and yet another $10.00, plus insurance expense are enroute to Lincoln RI for repairs.
