Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor customer service
Review: My changing table arrived with a broken safety strap. My first phone call resulted in instructions to "email Julio" which I immediately did. It is now a month later and repeated phone calls and voice messages have still not resulted in an answer, much less a replacement strap. Since the assembly instructions are emphatic that the product must never be used without straping the child to the table, it is useless to me.
