Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Effective concept reorientation
Review: Collin's effectively reorients his "Good to Great" discussion to the social/non-profit sector with two primary key differentiators, the mandated use of defused power/authority by the leader and a redefinition of resources to a "resource engine" comprised of time, money and brand.
