Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Clean Water Tank Cracks
Review: I was foolish enough to beleive that the problems experienced by other Hoover owners were special to them. After a few carpet cleanings, our Hoover Steam Vac V - clean water tank cracked on the bottom where the connection is made for water supply. After so many complaints from unsatisfied customers, why would Hoover continue to sell a product with a faulty part? Answer: They don't care. They assume (probably quite accurately) that most consumers will experience the problems after the warranty period, thus creating new business for themselves. SHAME ON YOU HOOVER!
