Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Hope You Don't Need Tech Support
Review: While many people who have purchased this product were able to plug it right in and go, I actually had some problems in the setup. The technical support by Netgear is horrible. If you have any problems you are going to spend a long time on hold and then speak with technical support people who only know how to fix the basic items that can go wrong. At this point I was referred to second level support and told I would receive a call back in 24 hours. Over a week has passed and I haven't received the phone call. I've since purchased a Linksys wireless router and PC card and was able to connect right away.
