Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: It was nice before it stopped panning
Review: Camera is easy to set up. Video is of acceptable quality, but Sound quality is good. However, I cannot utilize the microphone and sound monitoring feature from my office because my employer only allows http to get through the network. I'd highly recommend this camera. However, it just stopped panning after about 13 months of very light use. That is, tilting up/down is still working but panning left/right does not. Support is terrible because I could hardly understand the English spoken by tech support. Further, tech support couldn't help figure out what is wrong. It seems that it will have to be sent in for repair and it will cost pretty pennies.
