Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Plan on a very long wait!
Review: Purchased this for my daughter and I sent in my coupon for the butterflies, it has been a week and still no sign of it. After calling and waiting for 20 minutes to speak to someone on the phone she checked her system and we weren't in it. We would have to wait till next Tuesday to see and make sure it was there. Then it would take another week to get here. The customer service woman was not helpful one bit and I am still without anything for my daughter. Sneaky marketing is what it is to buy a product and then to spend more money to actually get the caterpillars. Horrible customer service. She did offer that I spend 40$ to overnight the stuff, but sorry we don't do anything extra. Can you tell I am very frustrated! I put one star because I don't have the actual toy to rate and that is a big deal in the quality of the product.
