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Title: AUGHHH!!!!!!!!
Review: When I first used this scanner, I loved it. It did so many cool things and was easy to use and learn. Then, it refused to scan or even preview. I have an iBook SE with 466 MHZ and 320 RAM, so memory or speed is not the problem. I tried everything in the manuals in the box and on the discs. The web site help is no help, and the NOT toll free customer service puts you on hold, then the extension never answers. I have uninstalled and reinstalled the software about five times and spent about 40 straight hours stressed to the gills trying to get it to work and finally having to go to Kinkos to make copies. Then I got on the web and found many sites with similar complaints and people looking for answers. It goes back in the box and back to the store tomorrow.
