Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor customer service
Review: I cannot believe that a software company this big has such poor customer service. If you do buy a product from them make sure you keep your original tracking/order confirmation number or you will get no help at all. Their software customer service dept. cannot cross reference names with order numbers or vice versa, (AND THIS IS A SOFTWARE CORPORATION). The girl that I spoke with was no help, her supervisor doesnt have a name or extension and the order proccessing dept. cannot be reached at any time. I cannot believe that they are actually trying to sell merchandise.Well they dont have any more of my business!!!!!!!!!!!!!!!!!!
