Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good Materials and Fast Customer Service
Review: I would buy this item from Amazon again. No regrets.Order received via Eagle motor freight 10 days after placement. The driver with a 2-wheel dolly moved the grill box to the backyard. The unopened box is too heavy for one person to move without a dolly.This grill required around 6 hours to assemble plus one trip to the hardware store.1) All materials (fastners and sheet metal) are first quality and heavy-duty. Except for the black metal base, everything is either cast aluminum or stainless steel.2)Clear and complete assembly instructions; nothing complicated; no drilling; everything fit as described.3)Two minor items missing upon arrival; one call to customer service and the items arrived 3 business days later.4)I chose to permanently connect the NG supply line and discarded the quick-connect/disconnect 10' flexible line, hence the hardware store trip.5)All three burners ignited on the first try!
