Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Arrived Damaged!
Review: This item arrived from the factory damaged. The box was pristine, but the metal bar that goes across the bottom of the fridge was badly bent, so that it wouldn't sit flat on the floor. The fact that the box was perfect tells me that it was damaged at the factory and still shipped out anyway. Then, when I called Haier, they wanted to charge me $15 to ship a new one out, even though it had been damaged at the factory!
