Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Greart company--replaced what I was originally sent.
Review: The description of this mask says that it has earplugs and earplug pocket--I received neither. Also, there was supposed to be velcro strap that opened and closed on the side--the one I got closes in the back, so that if you sleep on your back, you definitely feel it. The mask itself works well, keeps all light out, and is very soft and lightweight, so easy to use for travel.UPdated review--January, 2013: this wonderful company sent me a new mask right after they saw my last review, what I was expecting. Love it and especially appreciate the customer service!
