Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Cooking Light Annual Recipes 2003
Review: Never received book. Ordered March 9, checked on status on March 19 and received reply that it had already shipped. Checked again on April 2 and was told it had not shipped due to a mix-up but would be shipped immediately. Received note April 11 stating I was receiving a credit because the book was damaged due to a roof problem.
