Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: defective product
Review: On using the product, I removed the head to clean out the hair collection chamber. The plastic guide for the chamber came off and the retaining spring flew out and was lost. I could not reach anyone at Amazon.com.The return instructions implied that once the package is opened, there would be a restocking or a less return benifit. I called Norelco and they offered me a free replacement even though they did not sell the product. This is the last time that I will ever do any business with you.
