Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: more than dented - one was completely opened!
Review: like most people shopping for PUR water pitcher pitchers, i was looking for those with the u-ring monitor on top. well, these guys finally fixed the picture associated with it with the correct one, but this wasn't the case when i purchased mine. because they fixed it, i gave them an extra star.the bad thing was, when i got the items, one of the boxes was completely opened, with two of the individual filters also opened inside the box! so i returned everything, even though i ended up paying for shipping myself. however, they did refund my purchase price including shipping when they first sent out the item.while the product description was confusing and the item was totally opened (and not just dented), i decided to give it 2 stars since they seem to be a nice store. btw, PUR stopped making those u-ring monitored filters in june 2006 or something.
