Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: awkward says it best
Review: Yes, the vacuum does the vacuuming part just fine, but there are four extremely irritating features about this machine that make it frustrating. First, the vacuum hose refuses to stay inside the channel where it snakes around the back side of the body. That means that the loose hose is always in the way and in need of rehanging on the clips. Second, there is no reasonable way to handle this heavy machine in order to do stairs. The handle is awkward and because there's no hold on the bottom area, doing stairs is next to impossible. Third, the electrical cord attaches at the bottom of the vac and is always in the way, unless you want to hold that cord in one hand while pushing with the other. Fourth, the foot release on the left side is very resistant so that getting the handle into the working position is...again, awkward and frustrating. For me, the vacuums Ereka was making 20 years ago were far superior. The Boss Smartvac is far from what I would call smart.
