Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: JAR LEAKS - WIDELY REPORTED ISSUE
Review: Other consumers have been reporting that the jar is defective. Apparently, this may be true. I've had this blender and loved it for 3 years. Just last week it sprung a leak at the base, by the blade. After looking at other reviews, it appears the jar is faulty and other consumers have gotten it replaced by KitchenAid, free of charge. Of course, I've emailed and called, and they are offering me a 50% discount on the price of a replacement jar, but that's it. I have a really hard time knowing I paid over $120 for this blender and now I can't use it AND they want me to pay for a new one.I am very unhappy that KitchenAid doesn't stand behind it's products, especially when it's their defect to begin with! I won't buy another KitchenAid product after this, and before, I was a true fan.
