Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: worked well for a year
Review: Sorry, B&D;, I do not like things that stop working properly a month after the warranty runs out. My iron performed very well for 13 months...then it decided to stop steaming. I bought it 4/2008 & now it is useless on cotton dresses, etc...It will still surge of steam & I can self-clean it...so it makes little sense to me that it doesn't steam. I have not misused it or dropped it... So for my money, it is better to read the negative reviews when buying this kind of product. I trusted the good reviews & CReports writeup...I will say it has never leaked unless it needed cleaning...and it was quick to say Clean.I tried to send a message to B&D; customer service on their website, filled in the blanks & the forms & hit Send, but got a runtime error...twice. Thanks a lot, B&D.; I will buy a different brand next time.I have recommended this to a friend & I hope hers works longer than mine...I would not recommend this to anyone now.
