Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: bad hat, great customer service
Review: I bought this hat for my child, when I got it I was very disappointed with the quality of the material. I contacted the retailer and their customer service was quite on top of it, I returned the hat. Even if I didn't get what I wanted I felt I had a good experience on a human level, something that most times is lost in shopping online. I would be comfortable in buying from this retailer in the future.
