Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Drive System Renders Useless
Review: I originally bought the KSB5 new....top-of-the-line price at the time. It worked well for about a year, and then the poorly thought out drive gears connecting the base to the jar stripped. They're made of some kind of rubberized plastic, so at unexpected times under reasonable loads, they just strip....the gear teeth break right off. There you are with a useless machine.The company replaced mine with one of the rebuilts above. Incredibly, they have the same gear system. (Has anyone considered metal???) Sad to say, under a reasonable load, they stripped again. Broke right off.I'm reluctant to give them the 1 star.
