Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Soft it is NOT!
Review: I bought this pillow a couple of years ago after reading the glowing reviews. I wanted something that would be comfortable, cradle my neck and relieve muscle spasms. What I received was a rock! No comfort - only pain. I really wonder how anyone can call it soft. Not only does it _not_ cradle my neck but it seems to actively _reject_ my neck! Are there different densities of the Dog Bone products? Maybe I got the wrong one....
