Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Do Not Buy This Product
Review: Do not buy this product or any other product with the Perfect Pour Carafe. The brilliant designers at Black & Decker thought that they would improve on a centuries old design by incorporating a plastic spout on the glass carafe. The problem is that the coffee flows in between the two and on to the floor or whatever else you are pouring over. Nice work guys. One call to their Customer Service line was cut off. On the next I chose the option to leave a message and be called back--unfortunately the mailbox was full. I guess the poor product deserves poor customer service.
