Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor Instructions, Unevenly heated
Review: We bought this after using a similar one from another manufacturer's at our relative's house.First off the instruction does not match the dual zone queen sized pad that we purchased. It showed the controller in reverse orientation and it also recommended to have the connector face downward, if we had followed it to the word we would have sever burns.So the first night I was increasing the heat on my wife's side of the bed, while wondering why my side did not increase in heat.The second night, we figured out why my wife didn't complain about my increase in heat. The pad gets hotter towards the center of the mattress instead of uniformly warming the whole pad.I am not sure if I got a dud or if they are all like this. However if you keep it under the 2nd heat setting the pad works more uniformly. Once you pass the 3rd heating level the pad starts to warm towards the center of the pad.
