Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: CyberHome DVR1600 failed after less than 3 months
Review: I would not recommend this product. After 2 1/2 months, this player started rejecting about 40% of my DVD's. I received an error message: "bad disk." I can play these same DVD's on other players, so I know the problem is with this CyberHome player (CyberHome DVR1600). The CyberHome warranty policy is 1 year for parts, 3 months for labor. I still have the expense of paying postage to send it back to the company. The customer service is not good. I spent 25 minutes on hold and nobody picked up. One must go on line to get a case number in order to send the product back, and the normal wait time is 24 to 72 hours for customer service to generate this number. I regret this purchase and if I had it to do over again I would have purchased a different brand.
