Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Nice picture, bad mechanical
Review: I am happy with the picture quality of this web cam. However, the mechanical leaves a lot to be desiredWith one day of using it, the camera head started flopping around. Looks like the spring this is supposed to be holding the head on to the base is very weak and after pointing the camera a few times, it became very loose and there is no way to tighten it or adjust it.I thought I just had a bad one so I exchanged it. When I got the new one home, I was as careful as I can be. But within one week, the same thing happened. It is obviously a mechanical design flaw. The worse part is that the USB cable attached to the camera head is long and thick relatively to the camera. With the camera head being loose, the cable now controls which direction the carmea points to.This makes the camera almost unusable.
