Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: both racks too close to heating element!
Review: Well, I didn't have the really awful problems other people had, like knobs falling off and fires, but this thing is pretty hard to use, because both rack positions are too close to the heating element. Neither one hits the middle of the oven. The top one is like an inch from the top heating element, and the bottom one is about an inch from the bottom heating element! Was there no quality control on this thing? Did the people who made it not understand that you need to hit the middle? It's impossible to cook anything evenly, and nearly impossible not to burn everything. Also it's about 25 degrees hotter than the setting says. I do like how the bottom tray slides out - it's easy to clean. But other than that, not good.
