Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Dissapointed
Review: I was honestly dissapointed when I recieved the dual layer lightscribe DVD drive. FIrst off, when I received the package, only the drive was included, no directions, no disc, nothing. I was told to contact Computer Geeks directly for questions, since it was purchased through them as a 3rd party. After not being able to get through to them for quite some time because their customer service hours are the exact hours of the work day, we finally got in touch with someone who said he would send us a disc so we could use the driver. We waited for the disc to come and when it did, all it did was take us to a website to load a driver but we didn't know the correct driver to load. In order to be able to get the drive to work I actually bought another drive, thinking i was going to return this one to Amazon, but the new drive had directions and we were able to get it to work.
