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Title: junk with very poor customer service
Review: this dehumidifier was ok for the first 2 months, then the thing stopped pumping out the water. I took it to the AUTHORIZED DeLonghi service center. They "Fixed it" but wouldn't return the box that I brought it in. It broke again (sane problem) . When I called them back, they said they were going out of business in a week. (No wonder) I called the corperate headquarters and got NOWWHERE!They said I would have to take it somewhere else. But now I had no box to carry it in, (and it's heavy, 60lbs.) I asked for a box to replace the one that their Authorized service outlet STOLE from me. They said NO, I would have to buy my own box.(This is NOT a regular, lightweight box. The machine is heavy and bulky). I asked for a repair manual in order to fix it myself, they said NO!Terrible customer service!
