Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: DONT WASTE YOUR MONEY, GARBAGE
Review: I travel every week for work so I decided to invest in this set for the name and the "durability". The hand got stuck on suitcases. I looked stupid at the airport trying to figure out a way to get the handle to come down. Don't even think about trying to use the warranty. You have to pay money to send it to Samsung or take it to a Samsung store and they will charge you to ship it back. DONT WASTE YOUR MONEY, invest in Travelpro or SwissGear.
