Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: New watches are supposed to work.
Review: I ordered this watch because it had an alarm - not many women's dress watches have this feature. I was very disappointed when we could not get the watch to work. We followed the enclosed directions but just couldn't get it to start. I'm not sure if just the battery was dead or if there is something else wrong with it, but c'mon it's supposed to be a brand new watch!Since this was ordered through Timex, I had to contact Timex's CS dept. to get an RMA # in order to send it back. She wasn't quite sure how to issue a credit since it was ordered thru Amazon and it took her a few minutes to find my order in her system because the invoice # listed on my packing list didn't match Timex's account #'s - however she is sending me a mailer to return the watch & hopefully issue the credit. I am still waiting to receive the mailer...
