Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Just My Luck
Review: Received my Hilo Ukulele last Friday 1/20/12. It worked great for 5 days. By working great, I mean it was in tune for the entire length of the fretboard. Then on Wednesday (1/25/12) it developed a "twangy" sound. The glue under the fretboard gave way, and I also noticed that the fretboard was bowed. I contacted Amazon and the unit is currently in transit to Amazon. Amazon was very good about delivery and also the return and refund process. I elected to go with the refund instead of replacement.
