Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Only received 5 quarts
Review: I'm a fan of Mobil 1, and I was hoping to change the oil in my '04 GTO on Friday. I ordered this item on a Sunday (last Sunday) and I received the item on a Wednesday (today), as advertised. Unfortunately the box only contained five, 1-quart bottles of oil--not six. The customer service representative was very courteous and helpful, but she informed me that if I wanted the additional bottle, I would have to return the box of five. I would then receive a box with six quarts sometime later. This process would put me well beyond this Friday, and potentially even the next Friday.Instead, I'm going to return the five bottles and pick up six at the Advance down the street for a few more bucks.I hesitate to give the item one star, since I've had a good experience with Mobil 1. But at the end of the day, my car needs six quarts...
