Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Holmes not truly honor their 5 years warranty
Review: Purchase a Holmes HAP756 in January 2009 and it is dead after 5 months. Call service department, they quickly sent me a new replacement without telling me that they were sending me a smaller unit (HAP 726). After contacted the service dept. last week, Holmes refused to send me the same model for replacement claiming the model was no longer in stock because they don't produce anymore. In fact the model HAP756 and HAP756U (current selling model is almost identical except for a chrome trim at the control panel). Beware buying any products from this company, they are not truly honor their warranty.
