Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: great coffeemaker
Review: Finally, a thermal coffeemaker that really makes great tasting coffee. You get excellent quality for the price point of this product. Unlike the Hamilton Beach that I owned before, this one does not have a water filter that needs to be changed every so often, most importantly your coffee will not have the nasty taste of plastic like my previous coffeemaker. Also it's very economical because you can use less coffee, since it has a deep cone, you still get rich tasting coffee. You have to warm the pot with hot water prior to use, so that it will hold the coffee temperature longer. The carafe is easy to clean because it has a wider opening, you won't need a bottle brush like how I cleaned my old one. I highly recommend this product to everyone! West bend is a leading manufacturer of commercial coffeemaker and their quality really comes through.
