Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: poor quality, lousy warranty, save your money
Review: This umbrella looks like it would withstand a windstorm but mine died long before the hundred year storm arrived. Three of the ribs that attach to the spine lost their rivets and that rendered it useless. When I inquired about the warranty I was informed that I needed to mail the umbrella back to GustBuster along with $10 for return shipping and "handling". This from a company who's tagline is "The Worldest Smartest Umbrella." Only the World's Dumbest Consumer would spend $5 to mail this umbrella back (the trip to the post office alone is worth $20 of your time) plus another $10 in S&H to salvage a $28 umbrella.
