Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: defective design, totally useless product
Review: direct to the point: very unreliable. It doesn't stay at the adjusted point. it either retracts or falls apart when you are carry it. The tube cap doesn't fit tight either and falls off frequently. I bought it to carry my poster to a conference. I had to readjust it more than 10 times on my way to the airport and in the airport. the cap would also fall off every 5 minutes or so. I was so mad but needed the tube to protect the poster on the plane so had to bear with it, but I threw it out as soon as the plane landed. I bought another poster tube (another brand, about the same price) afterwards that works fine.
