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Title: Created a Systems Revolution
Review: Michael Gerber's book was hugely responsible for helping a Manufacturing Systems Engineer build his business with a systems mindset. Previously, I separated my professional engineering training from my entrepreneurial activities, but after reading Gerber's classic, this changed. I strongly recommend anyone in business, thinking about getting in business, or anyone just curious on how successful businesses prosper, to read this book. Gerber's thoughts on making the business the product, and making the franchisee the first and most important customer, can revolutionize anyone's business.
