Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Nana@6
Review: Do not purchase any Tervis products the quality is very poor. When I purchased a water bottle and needed a new lid due to the seal fell out of the lid I was told I had to mail the lid back to Tervis at my expense or I could go to their web site and order a new lid and get free shipping so I wouldn't have to wait 6-8 weeks for the replacement lid. Not sure why it takes 6-8 weeks for them to honor their lifetime warranty, but I could pay for another lid and get it quickly.There are many other water bottles on the market that cost much less and are better quality. I do not reccomend Tervis products to anyone.
