Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Won't stand the test of Time.
Review: I purchased my Brother MFC 3420c 3 years ago. First let me say that I'm not a heavy user I run about 5000 pages through the machine per year and for the first year or 2 ; I was pleased with its ease of setup and its functions. Initially I had very few problems not with standing the occasional pager jam. . After this initial break in period my 3420C found it way to the shop, fortunately Brother had extended the warranty for the parts that were broken until the 3420C hit its 3 year. When Error 41 appeared on the screen (unplug and call Brother). From my understanding from the repair shop, Error 41 means the printer head needs to be replaced, which now is NOT under warranty. Labor $60.00, part $69.00 plus tax. I suspect some will feel 3 years for a reality inexpensive multifunction machine is okay but not me I expected to get a lot more use from this machine. I didn't purchase another Brother to replace it.
