Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Horrible customer service, many problems with PC
Review: I bought this last November and it was trouble free until February. It then began to reboot or freeze up once a day during light browsing.I have spent about 30 hours of my own work on this PC either on the phone with tech support or by reloading the OS and then reloading all other s/w and settings.I finally was assigned my own Account Manager. They made it so difficult to get through to someone who could get something done it was unbelievable. I had to spend 30 hours on my own before they would fix.I sent it to Texas and just got it back. Another problem. There was no signal on my monitor. I plugged the monitor and it worked. Called tech support and spent another hour with them to determine the video card now needs replaced. I called the ever powerful Acct Manager and they are closed at 5 MST.I can't believe how many times while on hold I heard about their award winning service.It was horrible. My last HP didn't havce these problems.
