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Title: The most readable, useful intro to the depth Deming's work.
Review: Aguayo has taken great care to truly understand Dr. Demingsteachings before writing this book. He understands Deming'steachings so well that he is able to articulate them in away that long term Deming students truly appreciate, andthat those being introduced to Deming can understand.Many of the books on Deming cover the 14 points and hiselements of profound knowledge in an academic way that isquite alien to most managers. I've handed Aguayo's bookto probably hundreds of people now, and regardless oftheir education and background, they respond to it in avery profound way. One person told me that they neverrealized just how much they didn't know, how sheltered andnarrow their views on life and managment had been, thatthey would never be able to look at life the same way.An excellent and useful book for anyone trying tointroduce Deming to friends, co-workers and upper managers.
