Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Defective USB Port
Review: I bought this hard drive a couple of weeks ago and after 5 or 6 times of use the USB Ports got damage. Both the USB Port and the cable that comes with the unit are very poorly built.I tried to contact Amazon, and they told me to contact the third party seller (J&R;) which told me to contact Wester Digital. At the end I was told that they could replace the unit but that I needed to take care of recovering my personal data from the hard drive using any of the partners they have listed on their website, which will cost up to 5-6 times the price of the hard drive!!!I'm very frustrated with this. I can't believe no one (Amazon, J&R;, WD) is taking the responsibility of paying for recovering the data from the hard drive. Losing data is a big deal they should be more serious about that. Probably they are expecting us to have a backup of the backup X(I wouldn't buy this unit again.
