Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: The picture is of a brown knife. The knife itself is yellow (amber).
Review: Read the item description very carefully and don't be fooled by the picture. This item is a very light yellow Case knife labeled by Case as 'amber', described by Ace Hardware here as 'chestnut'. The picture they provide is of a dark, reddish brown knife.When I discovered this error for them, I was sent a return authorization where I pay for the return shipping cost. With tracking, this is roughly 1/4 the cost of the knife itself. The item picture has not been updated so I guess they don't really care if you receive the item you expect or not.
