Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Love it, very disappointed though in damages
Review: Unfortunately, I think this was a great purchase and I've never been disappointed with Amazon until now. I hate to leave a bad review, but I don't see any other options. The product is great, but the packaging and most likely, the shipper were not. I have pictures of the box damage and the internal carnage from shipping, and unfortunately, part of that was one of the chairs being broken and unusable.There were no apparent options as to how I could replace the one chair or receive a partial refund, and also no clear way to notify Amazon directly, so I'm either stuck with three chairs instead of four or I can take them all apart, find a box, pay for return shipment out of pocket, and then hope that the return shipment got here on one piece... in which case I'd have to assemble it all again :-/
