Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: bad returns
Review: I bought the laptop sleeve and found it to be a great sleeve, but decided that I needed something with a few pockets etc... So I called them and received a return authorization number and followed their directions explicitly andthey claim never to have received my return - so apparently I am not going to get a refund. So, now no product and no refund
