Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Crap!
Review: I bought this item because I needed something to use to keep my laptop from over heating. I use my laptop a lot in bed so I needed something that could go easily on my lap. The product looked good and the price wasn't bad. 2 weeks later it stopped working and hasn't worked since. Waste of [...] bucks. I am very disappointed.
