Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not worth my money
Review: It works intermittenly, but mostly just auto-reverses and pops out of the cassette deck when I want to listen to my music. I called Philips for help and they had the worst CS I've ever had to deal with. I have worked CS so I know how to be a good customer calling with a problem and how the person on the other end of the phone has to put information into their terminal to get it to spit out an answer on the other end. Well, three times I had to give the man on the other end of the line the product number, which he kept repeating back wrong and I corrected. finally, he seemed to give up on even finding the product and listened to me explain the problem. He automatically blamed my cassette deck and told me to take it up with the manufacturer on that end. Then he stated it was probably due to too much drag. Well, then Philips, your product is defective in that it is creating too much drag and does not operate as one would expect.
