Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disapointed
Review: I was disapointed in the literary quality of a book payed so much attention. I found it dry with poor balance. I don't know about the characters outside of this book but saw it one sided enough to make a TV movie of the week out of it. That is not a compliment. Most good books are to complex to transfer over to film. I did notice from the reviews that the "good" reviewers seem to have a more personal attachment than did others.
