Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't buy it
Review: Why does someone buy a "heavy-duty" 5-ton come-a-long? In my case it was to use it. The first time I used this product to pull a cut and snagged tree down it broke. Really not much more needs to be said. My feeling is that you should not be able to break this product by pulling on the handle to ratchet it up by hand. It should just stop before you could break it. Nothing extraordinary was going on. If you plan to actually USE this and expect a heavy duty product you will not be happy.
