Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great relaxing massage
Review: This is the perfect massager for those of you with a stiff sore back and/or neck. It's got an adjustable speed control as well as different heads that can be attached to change the firmness. The heat is a nice feature, but it never got really warm (thus 4 out of 5 stars).
