Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not as pictured and described!
Review: This strap is nothing but a narrow black belt with a shoelace attached. It is less than an inch wide - not two inches. The fancy design in the picture is not there - it is a plain black strap. I contacted D'Addario, the parent company of Planet Waves, indicating that someone else's review used the phrase "bait and switch" - the customer service person checked the Amazon listing and said it was someone else's doing, and apparently someone else's problem. In addition, he agreed that "cradle design" pertains to a banjo.
