Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: BIG WASTE OF MONEY, NO REFUNDS EITHER !!
Review: My unit worked for 3 weeks then the FREEZE happened. They promised replacement and off I mailed it. 3+ weeks later I got the same unit back " repaired ". It worked for almost 10 days and Froze again. I went out and bought a different product " Starmate " and I am very happy with it. It does not run HOT like the XACT ( so hot, I was afraid of fire ). I wrote XACT and asked for a refund for this waste of money and they told me NO REFUNDS, only replacement. I threw the unit in the garbage and will eat my losses. However, I will post this review on every Internet page possible. I owned it for 9 weeks and it worked for almost 4 weeks. My sirius account was also wasted . I am upset at the poor product, poor service and poor customer relations. This company will be out of business in no time I am sure.
