Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Very Happy with it
Review: After 3-4 years of reliable use, it started to leak from the mechanism inside after being left out for the winter. I went to the website, found the replacement part I needed and they're sending it to me completely free. The plastic parts have all held up well. I've had the Suncast model, and it didn't last even a season. I don't think you can expect more than a handful of years from any of these type of reels.
