Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Absent Customer service
Review: I just bought the 880 and altough it seems like a promising device I can't get it to connect with my computer. The install instructions are not clear and give you no idea of what to expect. When I called customer support (within the posted hours) I get put on hold and then after about 10 min or so the recording asks you to leave a message and hangs up on you. I should have expected problems when the "test drive" on the web did not work properly and when others on the net had expressed problems with install and customer support. For the price I think they should at least answer the phone and have usefull and easy to understand prompts to guide the install. One of the automated recommendations is to click on a link and re-install the software. When you click on the link you get "file not found". I would look for a different product - this one is not worth the frustration.
