Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disappointed
Review: I used the product for years,than made the mistake of upgrading to a newer version. I guess in their desire to rush something new to the market it had bugs in it. The customer support is the worst I have ever experienced bar none. There is absolutly no one to call unless you want to pay per minute charge or chat on the internet. After two hours of holding on the chat service I got dumped by a busy server. The telephone people will not discuss anything without a credit card number. They should sell a service policy if they don't want to offer customer service. What a gross experience.
