Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: bad product, worst customer service
Review: I bought two routers from netgear so far. The first one lasted for about 6 months and started to fail. I called the customer service. But all they want to do is to avoid replacing the router. At the end, they tricked me saying " there might be thunderstorm/lighting before it went bad". That's is it, it's not covered under warranty anymore...The second one I bought is the wireless router, and it went dead in a couple of hours. This time all the customer service can say is to send it back... fortunately I can return to the store I got it from.So no more netgear for me.
