Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: received wrong item, can't believe they screwed this up so badly
Review: The sizing for this product was poorly labeled on the Amazon website, and thus it was not possible to pick the correct size. Using the sizing chart I selected a size that should fit a 5 year old, but was instead sent a size which would fit a 5th grader.On top of that, the return policy for this company is posted on Amazon as follows:"We have a simple and liberal return policy. It is the same policy as offered by Amazon. We want you to be happy. As long as the product is unused and returned in original packaging within 30 days, we will issue full refund (no restocking fee deducted) of the product cost paid"When talking to the agent at the company, this was NOT the return policy and I was told that in fact I cannot return the product for a full refund, only exchange.So no, this product was not enjoyable for my child, and I feel less inclined to buy anything on Amazon for a while.
