Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Works well
Review: So far I haven't used this tool too much and it seems to operate as expected. The reason for including 4 stars is that the tool I received did not have the same "ideal" finish as known to me or shown in the image. The blue plastic is replaced with some random other colors and there are no signs of IDEAL brand on a tool. It seems to be an ideal replica. I don't think it has any shortcomings as compared to the original. I didn't bother fighting about it, but I was a bit disappointed with the non-original look.
