Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Wonderful Machine, Horrible Software
Review: The Brother MFC-3820CN is a wonderful device; it is very fast and easy to use. However, the software is horrible. I will set the software on Monday, shut down my computer and it will revert to default. the interface is confusing, and the max resolution though Windows XP's* interface i2 only 1200 DPI compared to the 4800 DPI achievable through the software. Overall, if you only want a stand alone Copier / Fax I would recommend the brother. If you are looking for a scanner, than I would keep looking.*Windows is a registered trademark of the Microsoft Corporation
