Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: The coupler broke on ours, too.
Review: We had this blender. Pretty happy with it for about a year. Then the hard rubber (or is it plastic) coupler broke on ours, too - just like about 10% of the Amazon reviews report. We were talking to a friend who is a serious foodie, and found out that she had the same blender, and the same problem. Ouch. Wouldn't buy another KitchenAid blender without first verifying that it has a metal coupler.
