Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good idea, poor product
Review: I owned two of these units this year. Neither worked properly. The first one made unuseable copies on deck two. The replacement made a couple fair copies, but these still had commercials. After four or five tries it stopped making useable copies on deck two. When I finally contacted customer service I was told to take it to the repair shop for warrenty work. I have never taken a brand-new VCR in for repair, and never will.
