Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great remote with room for improvement
Review: The ability to select and configure your device on the computer and then upload your configuration to the remote is fantastic.The downside for me is the battery. I've had 2 batterys and now I need a third. The battery wears out like they do in laptops but this one is proprietary. You can go out and buy them. I was able to get the second one for free from Logitech by calling customer service. Its just a big hassle. Now I am without the use of the remote again while I wait for their custoemr service to respond. If they put a better battery in that lasted longer and was easier to replace I would be completely satisfied.
