Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disappointed in FF5520 SteamVac Duo Vacuum
Review: Since this was a Hoover product I was confident that I would receive a quality vacuum. I was very disappointed in this steam vac. It continually leaked and made a bigger mess of my carpeting then I already had. The machine itself was flimsy and I thought after a few uses would fall apart. I returned it after one use. I would certainly not recommend this item.
