Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: The sound is OK, but quality and customer service are poor
Review: The volume wheel of my Rio Carbon broke few days after the warranty period (90 days) and the Rio customer service does not care about it. I do not recommend this player especially due to the poor customer service. I bought my Rio Carbon for $249.99 four months ago. Its price dropped down to less than $179.99 !!!. It is pretty easy to guess why?
