Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Chronic problem: Step Switch Handle Release
Review: Don't buy it!!! The step switch fell off all the time, since purchase. In the shop 3 weeks - still awaiting parts! The repair shop told us they have seen quite a few of these. After reading many blogs on this problem, I cannot believe that Consumer Reports rated it as a "best buy".
