Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: It started well, ended poorly
Review: Initially, this machine worked very well and was fairly simple to operate. I used it daily and this seems to be the product's downfall. Eventually the heating element began shutting off prematurely, causing a nasty "cold coffee shock" I wasn't expecting. It was also embarassing when I had company and unbeknownst to me poured them a *cold cup o' joe*. The next thing to go wrong is that it appears to have a short in the on/off switch. Now it won't turn on unless I continually turn it on and off a few times. This just began happening this week. I will be returning the machine as we have only had it less than a year. I do not feel that this machine "holds up" very well. I was very disappointed as it had begun with such promise.
