Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Handspring as a company is the WORST in service--Beware!
Review: Although I love the look and feel of this product, I am SHOCKED at the horrendous lack of customer service--buyer beware!I purchased this product which included 90 days of free telephone support. The first day of use I had trouble HotSyncing it to my Windows XP. Handspring support said that they are no longer giving free support for this product and proceeded to try to charge me $19.95 non-refundable fee to talk to me. (I am reporting the company to the Attorney General, as by including a written document that states that since I bought this item they will provide support is a contract)I cannot fathom that any company who decided to retract a promise to offer support to use their product will last long. Go elsewhere. You WILL need support and this company does not keep it's written promises.
