Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: This is the worst coffeemaker I ever owned even though it's the most expensive I've ever owned.
Review: I had great hopes for it. First, the filter basket arrived with a broken piece due to poor West Bend packaging so I had to go through the hassle of returning the entire coffeemaker. Once I started using it to make coffee, it started to periodically run over - usually because the coffee shoots somewhat sideways out of the cone and doesn't go into the pot but rather out over its side. I have tried every imaginable thing in terms of finer and coarser grind of the coffee, etc. Finally put a cookie sheet under the entire coffeemaker so at least it doesn't run down the front of the counter and onto the floor. Forget using the timer feature - who would want that mess developing before you woke up in the morning? I am normally an easy to please person who has reasonable expectations for products, but this is a dud. I suspect the favorable reviews of having been entered by West Bend employees.
