Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: 2 Duds in a row
Review: Shipment was prompt but module did not dim....just turned light off and on. Company replaced defective dimmer, sending 2nd one promptly but this was also defective (would turn light off and on but would not dim). I am pretty frustrated at this point since it takes 30 minutes to dissemble pole lamp and install new dimmer and reassemble. Reported 2nd defective dimmer to company and they promptly said they would credit the purchase. Company has been excellent to work with; I'm just sorry they got stuck with defective dimmers. I ended up purchasing (through Amazon) a Thomas and Betts Dimmer which I have just installed and works just fine.
