Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: MP3 Player is NOT built in
Review: I have the same problems as some of the users below stated, and spend FOUR HOURS on the phone with Cingular with none of my problems resolved.The MP3 player is NOT built in... you need to buy not only the $40 media kit with the USB cable and headphones but ALSO a $50 MicroSD Card EVEN THOUGH CINGULARS SITE HAS THE MICROSD CARD LISTED AS ONE OF THE THE INCLUDED FEATURES.... so if you want a $500 phone, go ahead an buy it.
