Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great features, but doesn't live up to them...
Review: I bought this about six months ago. When I first used it, I was all excited. It worked great and cleaned the carpets really well. I only have carpets in the bedroom and an area rug in the living room. I have three cats. After about a month, the suction decreased immensely. The hand held rotating brush was awesome in theory, but never worked to clean the sofas well. Just today, the motor burnt out.Pros:1. It was great that the cannister pulled out for cleaning the steps.2. Very easy to switch between hose and floor feature.3. Ability to turn off the rotating brush on the floor was awesome for hardwood floors. It didn't scatter the dirt.Cons:1. After a few weeks (and yes I did clean it) it stopped sucking well. Carpets did not look nearly as clean as first use.2. Motor burned out after just regular use on three bedrooms and an area rug.
