Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: STAY AWAY!!!!
Review: This is my second Logitech Harmony remote in 3 years and just like the first one, this one also just stopped working one day. I do have to admit that Logitech's customer service is much worse in 2010 than it was in 2008 when my last Logitech Harmony failed. I had to call 3 numbers just to hit a dead end.I need a universal remote, that's a given. I was willing to deal with Logitech's unintuitive remote programing set-up because I learned it well over the years, but don't let that fool you it is still truly awful when you first use it. But how many more of these will I buy just to have them break in two years.To sum it up* Poor set-up wizard* Terrible build quality* Horrible customer service
