Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: TV tuner not included in this laptop model
Review: I had bought this model after reviewing its specifications on the Amazon website; it seemed well priced for the features that it had. In particular, I wanted a laptop with an in built tv card so that I could watch television programs in my room. When the product arrived, I was extremely disappointed to find that it did not come with the in-built tv tuner as was stated on the Amazon website. I checked the specifications of the model on the official Toshiba website, only to realize that the did not in fact include a tv tuner. I called Amazon and they offered a refund if I returned the product, which was not a viable solution in my opinion (since I had already installed software in the laptop). I would advise anyone keen on getting this model to check the specifications listed on the Amazon website against those on the official Toshiba website. It is extremely disappointing that information on the product was not represented accurately.
