Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great scans when it works right
Review: I installed all the software provided, but neither of the two computers I tried it on (one a Vista, the other an XP) recognized the scanner. I surfed HP and found new driver software (dated July 2007), which then worked well. But the real annoyance was the ADF. Absolutely EVERY time I tried the ADF with a clean sheet of plain paper it did not make it through. 100% on the jams! Each time I unjammed it, I had to restart the computer. When scanning from the flatbed platen, there were no problems, and the speed and quality of scans was very good. The on-screen controls are easy and straightforward. Clearly some serious bugs here, but not sure if the driver problem is HP or MS. If it was not an ADF machine, I'd probably be quite happy with it now. Having paid a premium for an ADF device, the mechanical problems are simply unacceptable.
