Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: failed to work out of the box
Review: Did my research and read many good reviews. Had good experience with Samsung products before and decided to buy this one. It is probably a good MP3 player in principle, but I never had a chance to enjoy it - its touchpad controls were so miscallibrated that I couldn't even play a song or enter any of the menus. Called up Samsung support and found out that there's no way to re-calibrate the controls, and the player had to be replaced. Decided to return it, as I no longer had any confidence in the product. But it looks cool. Will get a SANDISK Sansa now.
