Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disappointed in Hoover
Review: I recently purchased a Hoover Floormate 500 from Amazon.com. Opened the box, assembled the unit and got ready to scrub. After about 10 minutes, it started to lose suction. Checked all of the connections, filter, etc. Turned it on and it started again. So I called the Hoover customer service phone number and was told to recheck everything I had just checked. Turned the machine on while the representative was on the floor and within seconds, she heard the change in sound and knew it had lost suction again. After a lengthy wait, I was told that they would contact me with a decision on what to do with the unit. She could not say when, however.Brand new unit, fresh out of the box, first time I used it and a wet floor... I am extremely disappointed in Hoover's service and quality control.
