Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: garbage
Review: The screws that come attached to the bedposts are not long enough to be inserted into the holes of the planks. It's also impossible to see what you are doing when trying to bang the screw into the hole with a rubber mallet (mallet not included). Also, it's a terrible idea to bang the posts into place with a rubber mallet, because it the rubber makes a black imprint all over the wood. While I was banging the pieces into place, the screws ripped off. I've put together many beds, and this is the worst. An absolute piece of garbage. I phoned the company to tell them about my problems, and I encountered only rudeness and condescension. Avoid this company and this bed.
