Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Amazing Amazon
Review: I purchased two of these items. It was a month before we were able to install the second one. When we opened the box, there was a rattle within the switch. The next day I went on Amazon.com to ask for an RMA. While on line I was able to select the item from my purchases. Immediately they e-mailed me with an RMA. PLUS the next day they shipped me (post paid) a new replacement switch (before I had time to return the defective one).Needless to say I've proceeded to check Amazon for anything that we are purchasing. And have already purchased two additional items. In all my years, I've never been so trusted to return the item before it was replaced. Thanks so much for being there when we needed you allNorman P. BermesFort Worth, Texas
