Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Safety Features for the Rival 38501-C (5 QT Round Smart-Pot)
Review: I really like the controls on the Rival 38501 crock pot. They are easy to read and easy to use with one push of a button. The clean up was also very easy and user friendly. Another good quality of the Rival 5QT crock pot is the appearance. I had many compliments when we had guests over of how nice it looked.The downsides of this product are the safety issues. While we cooked in the crock pot for the day, I noticed that the longer the pot would stew, the handle on the lid would heat up. This made it very difficult to open up the lid while trying to serve. The clear lid is wonderful to see how your food is doing, but I think the handle needs to have a safer substance. Maybe a full plastic handle instead of the hard metal or steel (I am not sure what it is made of).Overall the crock pot is very nice I just have to be careful with my children, guests, and myself when serving anything in it.
