Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good design, poor execution
Review: It is simply amazing how a company can take a truly good design and ruin it to increase their bottom line. I hadn't used this for more than a few times when it stopped working. I inspected the remarkably cheaply made plastic cover, and noticed it was cracked. In order for this grinder to properly function, you must twist this cover until it locks - I must at some point have twisted a bit too hard. Anyway, I managed to get it working by putting a rubber band around it, holding the crack closed while I carefully twisted it into place. However, after using it maybe 20 times this way, the thing totally died. Not a peep out of it. It's actually just a piece of junk - if you must have a cheap grinder, stay with a simple design - less to go wrong. Customer service was useless since I could not find my receipt. Based on the agent's tone of voice, they know this is a piece of junk. I've just ordered the Mr. Coffee burr grinder - we'll see...
