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Title: Finally a Common Sense Approach
Review: Outstanding summarizes this book very well! Richard and Mark have a very common sense yet powerful approach in helping organizations link their strategies, processes and people together. This book is very easy to read and difficult to put down. They explain their methodology through the use of an example in which an organization implements the scorecards, walking the reader through each of the six steps in scorecard development. I wish business leaders would read and implement this type of a system, forcing them to look closer at their processes and people and how they tie together to impact business performance. Highly recommend this to anyone for use in business, but could even be applied very well to one's personal life. Thanks guys!!
