Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Fell apart in three weeks.
Review: Received one of these Dell backpacks as a gift (new with tags) and it fell apart in 3 weeks. I called Dell and they won't honor a warranty unless you can prove you bought it directly from Dell. Worst customer service I've experienced, it took seven calls to them to get information and the Dell customer service representatives didn't know an answer twice and they just hung up on me. I don't think I'll ever buy another Dell product.
