Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Won't import phone numbers from Outlook
Review: I'm usually not one to bash, but when the software won't import phone numbers from Outlook, it just doesn't cut the mustard. I'm an experienced PC user and file manipulator and Act! would not recognize phone numbers in the direct Outlook to Act! import wizard, nor would it import them from dbase and text delimted files.A call to tech support put me on hold for over 30 minutes and I endured 3 handoffs, where they hard sold me their tech support package for a "discounted" $200 per year. When I was finally connected to the tech was not helpful nor was he knowledgable about my issues.Best software won't pay shipping on my return, and they want the software in the original packaging with all the manuals. This is a joke!
