Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor quality, poor service.
Review: I purchased 2 BRIGHT ID'ERs. Both arrived new and in manufacturers packing. One of them worked and the other didn't. I called the manufacturer about exchanging the non-working unit for a new one that worked. They agreed to do that but refused to reimburse me for the return shipping cost. I thought that was tacky and cheap, especially considering that I purchased 2 units at $100 each. I received the replacement unit and here it is 1 year later and that unit has stopped working. Summary: BRIGHT ID'ER quality control and customer service are non-existant. The product will cause you lots of frustration.
