Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Twice bitten by the Bite Shield
Review: The first Bite Shield I received was faulty. First the fan wouldn't work then, after being turned on for some hours, it began rotating accompanied by a loud bumping sound. One presumes it was the fan bumping against the body of the Bite Shield. I contacted the manufacturer who said that I would have to contact Amazon, that they couldn't help me.I did this. And Amazon could not have been more helpful, asking me to return the product and they would send a replacement.The replacement Bite Shield is also faulty, however: the fan making the same bumping sound as the first unit.I have just called the manufacturer, again, who said that I should call Amazon. When I said that I intended to write a review of the product, I was told "we don't care".Amazon 5 stars; Bite Shield a minus 5, if that is an option...
