Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Donate or Throw Away?
Review: I'm editing this review because I called Rival and told them about my problem (see below). They said they would replace my crock pot with the same model and there was no hassle! I'm not sure I want the same model but thought they had great customer service.Previous Post: "My HIGH setting broke in my 5th or 6th use and it only cooks on low - so I need to devote 8-10 hours to my meal instead of 3 or 4. And for me, the low cooks very low - even after cooking overnight. So it's back to the reviews to find a more reliable slow cooker."The reviews look good for the Rival 6 quart Versaware and Rival Customer Service said that its their most popular and reliable crock pot. I may buy that one next if my replacement poops out on me too.
