Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Should warn return shipment cost more than the cost of the ladder
Review: It is not 4ft, since you can not stand on that top step which has many holes and bumps, so it would not add 4ft to your height, but worst of all, I was told to pay $103 for return shipment. I paid about $9.85 for shipment when I purchased, and did not know I had to pay $103 for return which the seller refused to pay. Why I pay $103 to return when the ladder cost less than $60. That means I have to keep the ladder which I would never use.
