Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't be fooled!!!!
Review: I, like others here, was ripped off as well. I bought this summer 2006 thinking how great it would be to create my own faceplate using a photo I took. While I was irritated when I saw the "coming soon" notice on their website, I decided not to return it since I thought the final product would be worth the wait.To make a long story short, and leaving out detials of email exchanges with their customer service group, they have removed the "coming soon" notice from their website as of Feb 2007. They apparently have decided to cancel this feature. Was I offered a refund? Or credit towards another Pelican product? No. Simply, "we apologize for the inconvenience that feature will not be available".
