Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Don't deal with Grady Online Hardware
Review: Attempted to purchases replacement DeWalt batteries and Grady's sent the wrong type. I called for a RMA and they send me a number and I returned the purchase. From this oint forward not communication and NO REFUND. THEY NEVER ANSWER THEIR PHONE OR RETURN CALLS!!!
