Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: problem with non-stick surface bubbling: sooo sad!
Review: I love this grill. Yes, it's big, but for a family of four that's good. Problem? The non-stick surface is beginning to bubble after only 9 months of light use. At first, I thought it was just food left on the grill, but, alas, it is the surface coming away. It might be possible to make the grill last another year or so, if one were careful, but I don't think this should happen so soon. I don't think I have used it more than 25 times. I have sent an email to Breville asking for information on returns/repairs. I'll update this post after they respond (assuming they do).UPDATE:I contacted Breville via email, and they promptly replied with information on how to send it back. Assuming they concur with my assessment of the bubbling problem, I should receive a replacement. Can't ask for better customer service than that! A+
