Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Worst Customer Service Ever
Review: It works. Overpriced, underdeveloped (two years behind schedule), quirky user interface, and the worst--I mean "the worst"--customer service and technical support of any large software developer. Be prepared for being cut off, sent to the wrong department, and transfered to nonexistent phone numbers. Why? No competition.
