Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor customer service, also no remote control
Review: I just received this tv and I also found no remote control in the box. Called Philips Customer Service and found them to be totally unhelpful. This TV has a good picture but for $3000 pricetag, a remote would be a nice thing to have. As of now, Philips Customer Service is unsure when I will get a remote and wouldn't even consider sending me a cheap $10 one to at least change the channels.
