Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: This is a complete joke
Review: This game would not install. I learn't afterwards on the web that it has been deliberately designed not to install from a cdrw drive in the name of copy protection, which rules out just about every laptop on the planet by now. There is no warning on amazon or on the box. A hard to find item on the ubisoft faq suggests you should go and buy a different cdrom drive. What a disgraceful way to behave towards your customers and what a narrow minded way to produce software in today's marketplace. Having wasted my money I am furious and shall now be buying fritz. I will not be buying ubi soft software in the future. I suggest the title on the box should be amended to read."The world's most popular chess program for people who do not have CDRW drives"
