Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Thanks for my new vacation!
Review: I'm glad I went back and read Shocked, Appalled, and Dismayed. Planning for a long-awaited Caribbean vacation turned into a nightmare when sickness prevented us from making the trip. The airline refused to help, citing its new rule. Well, Phillips's advice helped me to do the trick. My husband and I fly out to Nassau for Christmas. Can't wait for the new book's publication this year.
