Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great portable phone
Review: I purchased the Plantronics Model CT12 to replace an older model. I like all of the features of this phone except it is cumbersome to remove from it's charging cradle. Most of the time, I grab it by the headset plug and most of the time, the plug disconnects dropping the phone on the desk or floor. Plantronics could have made the back of the charger cradle lower so that the top of the phone could have been grasped with thumb and forefinger. It's a small inconvenience, however, and I highly recommend this phone to those who want portability and the ability to dial and pick up voice mail while away from the charger base.
