Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Two broken units in less than 1 1/2 years & poor customer service
Review: I, too, had problems with ViewSonic's customer service. First unit purchased in 10/05 and broke (it just wouldn't light up) in 7/06. I sent the unit back to ViewSonic who told me I would hear from them within 10 business days. One month later and no word from the company. I called and they couldn't find my monitor, but agreed they had received it! They sent me a new unit (new to me anyway) in late 8/06. Now it is 1/07 and the new unit is going dimmer by the day. Can't return as the replacement unit's warranty is only 90 days! Thank goodness my husband works with computers and has a ready supply of monitors that I can borrow in a pinch.
