Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: T-Mobile Service is horrible!
Review: This review is more of the service than the phone. The phone is thin and cool, but T-Mobile might have the worst customer service. My phone would not work, and I seriously had to wait an hour or more just waiting to speak with a representative who was fairly clueless. After waiting an additional 20 minutes on hold to speak with a specialist, I was informed that their office was closed. I'd go with Cingular over T-Mobile.
