Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not durable...scam artists at customer support
Review: We bought our photosmart printer about eight months ago and it recently started having paper jam problems. We have probably printed about 40 pictures on it total. The problem go so bad it would not print anymore. We called technical support and they said that it was a "software" problem and that the printer's warranty for software issues is only 90 days. They wanted $59 to fix the problem.While the printer does make great pictures I don't see how paper jamming in the printer would be a software issue.
