Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Cool remote but with a few kinks
Review: I have had this remote for quite some while. It has untangled me from juggling with multiple remotes and multiple batteries. Logitech has done an excellent job maintaining their remote database. The Harmony software is intuitive, I could easily follow the steps setting up the machines. When a certain electronic does not respond correctly, I need not worry, the on-screen help would guide me through the troubleshooting steps. I also have some lesser-known electric such as HDMI switcher and such, I was able to google for an answer on how to get it working with the Harmony control.There are two minor issues with the remote - one is the Volume and Channel buttons, they are tiny and after a while I would have to push them very hard to get a response. Another issue would be charging station and battery, they are rather fragile, a slight vibration could disengage the contact, so after a while I would have to pay a few bucks to replace the battery.
