Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disapointing
Review: While Epson printers have outstanding print resuts when used properly, I had a very negative experience when one of mine broke within 3 months of purchase. Epson would not back their product or even give telephone support without a hefty fee. I also learned at that time that their print head is not on the ink cartridge as most printers are but on the printer: this means that you do not get a new print head each time you change ink and when the quality of the prints declines you must purchase and install a new print head. I much prefer HP products, despite the potential for great results possible with Epson printers.
