Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor technical support
Review: All of the software works great, except for I-spy reading which I receive an error. I was told several times that to get the software to work, I would need to remove some RAM or lower my virtual memory. I tested on two of my other computers and it works normally. My kids' love the software, but it seems to have some bugs that Scholastic is unwilling to resolve.
