Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Not for left-handed gardeners
Review: I have always been impressed with the high quality of all the Fiskar tools that I have used over the years, but this one is not for us that are left-handed. It cuts very well, but it has accidentally locked while I'm pruning, and unlocked accidentally. The annoying blade locking design engages too often when I'm cutting flowers or trimming plants. I am also critical of the way the handles awkwardly move when pruning. I'm confident that it's a very well made pruner, but is poorly designed.
