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Title: Buyers Beware! Theknot.com has No Communications and NO Customer Service
Review: Theknot.com may have useful tools for our weddings, but buyers beware! I bought sale items from them that they never shipped, and never told me that they were canceled!I had to rush to find disposable cameras with less than 20 days left before my wedding. I never got an updated invoice from them, and when I asked, they sent me a dollar amount in my email that wasn't the same as what they charged me - and still no invoice! The response by customer service was "oh yeah, we canceled the item, and we don't send a notice. thanks!"TheKnot.com is the only vendor I've worked with that actually stressed me out, and for what they are supposed to be, I'm terribly disappointed. I copy/pasted their checklist into a word document, and my Budget Planner is Excel. If they can't get my invoice correct, why would I want them to work out my budget???
