Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Item was dead on arrival
Review: Item did not work. It's poorly produced. Cusotmer service said they would ship me another one. I never got the replacement unit. Called their service a few months later and they told me at that time that it was out of warranty and I had failed to ship them my old unit. They never asked me to ship my old unit and now I'm left with a failed unit and nothing else to do.
