Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Atrocious Shipping Standards to be aware of
Review: This product was intended for my 6 year old son. He insisted that I get him the Gruffalo as he heard the story in school. I went online, searched Amazon, found it and ordered the DVD version. One week later I get the product in the mail. I opened the package only to find a crumpled DVD case (the case is made of paper). Fearing the worst I gently opened the case and removed the bent out of shape DVD disk. It's not broken. I tried it in vain in my DVD player but it didn't work. Trying to satisfy my already disappointed son I then ordered the Gruffalo in paperback. He read it and loved it. It's the shipping standard that crushed this review.
