Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Be careful when buying this Dyson
Review: Yes, the Dyson cleans well -- when it is working. After 18 months the brush on mine would not engage. I called Dyson and was told it was under warranty and where I should take it. The repair shop said it needed a new clutch and filter cover, it would cost $125, and these repairs were not covered by warranty since they are considered normal wear and tear. I complained that I had taken good care of the machine, performed all maintenance, and these did not sound like normal wear and tear issues. The repairman told me he could tell the machione was well maintained, this was not something I could have prevented, and Dyson's newer models do not have this problem. So if you get one, be prepared that you might pay a third of the original cost (I paid more for mine than the current list) on normal wear and tear. I call that very bad engineering!Dyson DC07 All-Floors Cyclone Upright Vacuum Cleaner
