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Title: Hours of work lost in an instant
Review: First off, let me say I did NOT purchase this item from Amazon. I have no issues with Amazon's service.I do have an issue, however, with a hard drive that with NO warning suddenly stops working. I lost 2000 music cds and approximately 30 movies. I have backups for approx 1800 of the music cds. The rest, alas, are gone. No warning. I booted up my computer, it made 3 series of 3 metallic clicks and was no longer seen by Windows. Western Digital's less-than-helpful website basically said, "Yep, it's toast. You can either send it back and we'll send you a new one when we feel like it, or you can have a hold placed on your credit card for twice the retail value of the item and we'll send you a replacement first." I plan to sell the replacement one and find a better product to invest in.
