Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Bad Machine, even worse customer service
Review: I've had nothing but problems with the laptop since I've had it. In the first year I had to send the laptop in to Sony 4 times for repairs, and they were very unhelpful in that department. Each time I got it back, there was a new issue. They refused to replace the laptop, and now it finally died on me and Sony wants to charge me $700 to have it repaired again. I will never buy another sony laptop.
