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Title: Crucial Conversations
Review: As an executive coach working in merger integration activity for many years I have found that the wisdom found in Crucial Conversations can be worth millions and even hundreds of millions of dollars to the clients I work with. Far too many mergers fail because executives avoid having crucial conversations. Finding an authentic path to work through tough issues and critical moments of truth while building long term relationships is a real art. Crucial conversations is filled with practical wisdom from individuals who have discovered "simplicity on the far side of complexity" as it relates to this most difficult and important subject. In my business and personal life, I have found the ideas in this book are invaluable in helping get to the root of difficult issues while maintaining and even enhancing relationships. Very insightful and brilliantly practical.
