Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Illuminating
Review: . . . an illuminating look at the risks involved in flying commercial airliners, from a line captain who spent his career doing just that. . . . Power-Waters uses his captain's eyes and mind to explain why things happen and what can be done to make the skies safer. . . .Roy Boydston, General Aviation News
