Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: I liked it until it broke
Review: It only took 16 months till the hard drive broke. Replacement by Apple of a refurbished model: $170! Or - I could buy a new one and get 10% off if I traded my broken one in. Yea - you can bet I'm not feeling too good about this - and about Apple - these days.
