Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: ponderous
Review: I found Denning's book ponderous and self-indulgent. The central idea is fine, and the Appendices (17 pages total) have some excellent material. However, this would have been better presented as a 30-page handbook with the Appendices - not a rambling 196-page narrative that violates many of Denning's own story-telling rules. Heath & Heath's fine book, "Made to Stick", gives this book inexplicably effusive praise. Perhaps H&H read only the Appendices...
