Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: It Came in Shambles
Review: I really can't review this item as an exercise bike because it came without instructions to put it together, it was resting on top of masses of broken styrofoam, it had empty cardboard tubes in it; in short, it was in too much of a mess to consider attempting to put back together. I ended up sending it back. Amazon was very cool, though, and had UPS pick the bike up (back in the original box, which I had to duct-tape together--the box was pretty torn up when I got it, too) and give me a full-credit refund.
