Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Terrible Customer Service. Do not buy this!
Review: I read reviews before I bought this, and many of them warned that customer service at iRiver was awful. I didn't listen, and I bought the unit. First one stopped operating after two days. I got it replaced, second one stopped working in less than 24 hours. I asked customer service for help, they refused to issue a refund. I finally contacted the BBB (other complaints against iRiver have been filed with the Silicon Valley BBB), my credit card company, and my state's attorney general. After a while, my credit card company got me a refund. This was not worth the hassle in any way. Please, don't make the same mistake and let the features entice you. Bad customer service and poor quality products will make you miserable.
