Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: works ok when it feels like it
Review: I have had both good and bad luck with this heating pad. Some days, it will stay on the hottest setting for a couple hours. Other days, I will have it turned on for 5-10 minutes and it will automatically turn off. You have to unplug it and plug it back in before you can turn it on again. SO ANNOYING WHEN YOU ARE TRYING TO RELAX. I do wish that the hottest setting was a bit hotter, but it's been fairly acceptable for me (if it decides to stay on for longer than 10 minutes.) I will be buying a different heating pad.
