Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Where's the software and customer service?
Review: Very disappointed in what I received as my order. I purchased two of the optical mouse 2000s and received nothing but the mice.....no software....no box, just two loose mice wrapped in bubble wrap in an envelope. I teach special education and these are to be used for two students who are visually impaired. I wrote the company at the email address on the packing slip twice and received no response. I've been waiting for the request to review in hopes the software issue can be resolved. A customer should be told if they will not receive all necessary parts of an item.
