Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: not that great
Review: it did a decent job of cooling my laptop when it WAS working. It was noisy -- would make a really annoying RRRR noise every once in a while and I would have to hit it to make it stop. Didn't like that it took up USB space. And, it randomly stopped working after about a year. I am not going to get another.
