Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: It worked for a while ...
Review: It worked great for dozens of trips. But it quit working this weekend - I now have a locked suitcase. The combination no longer works and I will have to use a hacksaw to remove it. It is a good thing that I am at home and not on a vacation. If I were on vacation I would probably have to cut the suitcase open because I wouldn't have a hacksaw!
