Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: It's all about how it feels in your hand
Review: It didn't take me very long to pick out this phone from the lineup at the store; it just looks and feels totally differnt from all of the other phones. Yes, I love all of the features, but really, I love how it feels. My previous phones feel so cheap now compared to this. It's solid; it firmly flips up and confidently closes with a snap. The black, exterior coating is unlike anything I have ever felt before. It reminds me of a rubber coating, but is much more solid, as it turns out, the coating is actually paint. Imaging a cross between a rubber coating and a car finish.
