Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Dead on Arrival; Terrible Customer Service
Review: My son received this as a gift for his second birthday. My husband and I set it up only to find that the relay that sends notifications of jumps to the system was broken. I called customer service, and they were very nice on the phone, promising to send the part out right away, as they knew there had been several defective ones. That was over four weeks ago. We have yet to receive the part, and my subsequent calls and messages have gone unanswered and without response. My son can still jump on the trampoline, but it only plays one song which is actually just the same eight-beat string of notes over and over again. I would not recommend this product or this company.
