Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Bad Construction, Bad Warranty
Review: I only used mine less than ten times before both of the rivets holding one of the spines in place just disappeared. I'm lucky I noticed the spine was loose before it took an eye out. Then when I wrote them about the warranty I found out that I had to call them to get a return authorization and send them a check for $10 for shipping. I would NOT buy this brand again.
