Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Delonghi - Bad product, Bad service
Review: I paid over $300 for the DE 400P. It worked OK for about 8 months then the pump stopped working. The only reason I was willing to pay so much was for the pump. Delonghi service people have been NO help and argumentative. They tell me I must ship it to NY for them to repair. The packaging and shipping costs alone make this prohibitive. I asked to speak with a manager and got voice mail. I left a message 3 weeks ago and did not get any return call. I called back today and again got the managers voice mail.As far as I am concerned I have never purchased a product that was so poorly supported by the manufacturer. I will never purchase another Delonghi product of any kind. And I suggest you consider where the repair centers are before you purchase one.
