Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: product decent, but pray you don't need customer service
Review: In an almost identical manner to another reviewer, 6 months after purchase the color went out on all inputs except the hdtv. Customer service (people in India pretending to be in the US by giving you an American name) were totally clueless. After several calls, they refer me to a local authorized repair center. Since it was out of warranty for labor, that meant $200 for me. The part, cost $700 but was covered under warranty. $65 so that I didn't have to haul the set to the repar place. It has taken 3 service visits and 1 month and the set isn't fixed yet. Adecent (not great) set when its working, but this experience will keep me from buying another Philips / Magnavox product again.
