Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: HORRIBLE CUSTOMER SERVICE AND A TERRIBLE PAIR OF SCISSORS
Review: The new scissors were dull and a total waste of money. I called Tweezerman customer service to see what they could do to help. They said they were 2 weeks behind and I could FEDEX the product back to them (at my own expense) and they could get the product out only once they received it and reviewed the issue. They said they receive 12 bags of mail every day and were busy. What parent in their right mind would wait weeks to cut newborns nails. I'll find another company to buy scissors. I give these a 0 - over priced and you have to buy the entire kit to get dull scissors. PS - Amazon requires that you give a product at least a 1 - but I rate it a 0.
