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Title: Broke While Checking In at Airport!
Review: We bought two of these carriers (28" inch) to transport two cats from the west to the east coast. The carriers were perfect for our larger cats - very roomy and the cats seemed to like them. HOWEVER, at the airport, while checking them in, the handle snapped on one of the carriers. We had to fashion a handle out of plastic ties and tape as we had no time to purchase another. Luckily, the airline accepted the carrier. We will be contacting the company for a replacement or refund.
