Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Decent coffee - forget about the espresso/cappuccino
Review: I received this machine nearly 4 years ago as a wedding gift. Over time, I have made many pots of decent coffee. I generally make enough for one travel mug in the mornings. I have tried, unsuccessfully, to make cappuccino but have never been able to get the frother to work properly. I have to admit, there is an excessive amount of steam released when brewing. Enough to make me concerned for my cabinets. And, since I've never been successful with the espresso/frother side of the machine, I'm now wishing I had registered for something different.
