Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: ZEN MALFUNCTIONS A LOT!
Review: I'd rate the Zen Micro 0 stars, but it isn't available. I used to like this player; it was cheaper and smaller than a regular Ipod. The first problem I had was the headphone jack. I had to send it out to get fixed. As soon as I got it back it worked okay. A couple of days later, I noticed that it kept freezing on me. I had to open up the back and take the battery out almost every time I turned on the player.All I have had was problem after problem with this mp3 player and the customer service sucks! They charge you for the call and then refund you if you have to send your creative product back to them for repair.DO NOT PURCHASE THIS PRODUCT!!!
