Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Failure in multiple ways -WD fails to provide any customer service
Review: After a year of use, My Book Premium failed to complete backups. It failed to be reformatted, it failed the diagnostics program which came with the drive. Western Digital support failed to give useful advice. I would never buy another WD product, and in fact just purchased a one TB drive from Seagate for $149 - the purchased of which was based on the extended warranty the company offers and ratings I found on line.
