Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great, easy-to-use remote
Review: When I was researching this remote, I was a bit apprehensive because of the many similar problems other buyers reported having. I decided to take a chance and initially got a defective unit. However, Amazon was great and replaced it very quickly. I've had the replacement for about a month now and haven't had any problems with it so far. I've had no charging problems reported by many others, it's very easy to program using a computer (download the latest software from Logitech's website) and it mirrors everything my individual remotes did. You just push 1 button and every component you use to watch TV or a DVD, or listen to music, is activated. It has an "assistant" that walks you through everything. This is an amazing piece of equipment that anyone can use. I'm very glad I bought it and would recommend it to my friends.
