Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: bad product, worse customer service
Review: I brought the product from best buy in chicago, after a month the laptop suddenly died on me, took it back to best buy, it took more than 3 weeks for the pc to come back, with all the data erased , apparently there was a problem in the mother board ( it seems this is quite a frequent problem with vaios the connection between the power supply & the mother board !).This my second vaio, I returned the first one which also developed a hardware problem,I thought that was bad luck but after problems in my second laptop it is sony not luck . I will never buy a sony again, the customer service stinks, they sell products at a higher price but have no customer service to speak of, any repair will take more than two weeks & u will waste atleast 2 hours on the phone just getting to the right person.
