Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Very Disappointed
Review: Got the product quickly and anticipated good things. That was the good news. The bad news was that the product did not work. I guess it was a faulty replacement battery. Even worse, I tried to return the product but it was refused because of the "acid" which is a puzzle to me because they had no problem sending it to me. Very disappointed.
