Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Do Not Buy This Item!!!
Review: I purchased one sold by familysafemedia and fulfilled by amazon. It broke and I returned it to Furminator after emailing them photos. They told me it would be replaced as defective. Furminator then received and examined the brush and sent my broken brush back to me -- they told me I had purchased a counterfeit brush. It had their brand name on it and was sold through Amazon fulfillment. How is a customer to know that they're buying a counterfeit? It looked just like the last one I purchased at Petsmart, so I had no way to tell it was a counterfeit. Do Not Buy! Amazon has quickly returned my money, but although familysafemedia is still selling on amazon.com, users are unable to leave them reviews. Seems like someone knew about this issue before I had a problem.
