Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Union Negotiations
Review: During a recent labor contract negotiation between an IBEW Union and Utility Company, this book was a tremendous help. Our union came to the table with a new Business Manager, new Assistant Business Manager and most of the bargaining committee being first timers. To prepare ouselves we each read tactices from "The Everyday Negotiator" and discussed our strategy. We met with our constituents in the districts, looked at what other unions were coming away from table with and established our must have, could have and don't need list. This book is an excellent resource for negotiations and we utilized several tactics during our months of meetings with the company. We came away with a contact that was well received by our brothers and sisters. This is a must read book when preparing for negotiations.
