Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: good customer service
Review: i wanted to post this since i saw some people had issues with customer service. i just called them b/c my ac adapter quit working, and a new one is in the mail. i called magnavox not phillips, so that may be the difference. they just took my info on where and when i bought it and said one would be coming in the mail in 7-10 days. no charge. other than that (which may actually be my fault for accidentally plugging in my laptop with the dvd player cord), we have had no problems with the player, and it has been a lifesaver in the car and on the plane with my kiddos!
