Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Easy to use, will eliminate the coffee table clutter
Review: I got this for my birthday, and it's absolutely great. It takes a touch of tech savvy to set up - mostly to find where on your A/V gear the model numbers are - but it's still pretty user friendly. After years of not being able to do one function or another on a variety of universal remotes, this one does everything I use in my home theater. The charge cradle means no more batteries.It's taking me a while to get used to the lack of raised buttons, which were on every other remote I've ever owned, but that's a really minor quibble.
