Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: OnLine Sales and Support
Review: It doesn't exist.I didn't even get to critique the software as I spent too much time dealing with why they billed me for four items (over $100) when I only bought one.I called, and no one could fix the billing error. I kept calling to tell them they had the wrong order being processed and I didn't want all this stuff they were shipping and each time I was put off to deal with it. Suddenly, a few days later, I was told it was now my problem as they had shipped it and I would have to pay to ship it all back if I didn't want it. They never changed from that position.It could be a great product but my company and I will never know. I will remember the firm as the one that tried to make us pay for their own incompentance.
