Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Please don't buy this machine
Review: I have had Hoovers for years, and finally broke down and replaced my old (but still funtioning) steam cleaner for the latest and greatest. Boy do I wish I had never given away my old one!The "new" one has now been in the shop for over two months, and the authorized repair shop says they have no idea when the part on order will be in, and can't get any anwers from the Hoover parts department. In my case the air turbine that drives the brushes is shot. Furthermore, the authorized repair shop said their place is full of Hoovers they can't get parts for. No telling when the part will be in, and no telling how far down on the list I am when and if the parts do arrive. I'll never buy a Hoover product again.Christine H
