Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good product, poor handling
Review: The book itself was a required text for one of my college courses and it fulfills it's purpose adequately. My only problem was with the condition that it arrived in. I paid for a brand new product and it arrived with a huge gouge in the front cover and binding as a result of poor handling by Amazon. It was obviously not a result of shipping as the packaging it came in was not damaged at all. It was damaged by Amazon prior to shipping it out. With such poor merchandise treatment, I will definately rethink using Amazon as a future supplier.
