Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Meh...
Review: I have had personal interactions with designers from IDEO and when I found this book which describes their design process, I was extremely curious. It is a good book describing how IDEO performs their special magic, but the narrative tended to drag on and it is one of those books that remains unfinished on my bookshelf.
