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Title: Second time the charm....
Review: I purchased this grinder for multi-purpose use, both for pet food and for human use. The third or fourth time I used it, grinding turkey meat, the grinder made a clunking noise and stopped. The motor would run but the shaft would not turn. I disassembled it, cleaned all the removable parts, put it all back together, and still nothing. On picking up the grinder, I could hear something rattling around that sounded like it was in the motor casing, and preventing the shaft from turning.I called Northern, who, no questions asked, said they'd send another grinder. They did, that very day, plus a pre-paid UPS label to send the faulty one back. The replacement has been running very well so far, knock wood, several weeks into receiving it, and I'm pleased with the performance.I'm even more pleased with the customer service.
