Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Works Great For a Day
Review: I bought this product thinking I was going to save some money by avoiding a right angle drill.It worked great for a day of drilling holes through joists, then the internal metal gears (the mechanism that makes this product work) started to strip. Now it won't even drill a hole through paper.****Update****I contacted customer service since the product has a two year warranty, I just emailed them, told them that I have a broken Orbiter and they sent me a new one just like that. No questions asked. The only problem is that the new orbiter is still in the box. By the time they sent me a new one, I had already bought a right angle drill.
