Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Hoover Customer Service
Review: I bought the all terrain steam cleaner online from Hoover.com. Don't do it. They only accept the product back within 30 days of shipping and you have to pay return shipping.In addition, I used the attachment hose for upholstery and small areas to steam clean and it leaked like a sieve. It took my carpet three days to dry. So I called customer support. I spent 20 minutes on the phone with a customer representative who stated I must have not read the directions right. And would not answer my questions. So I asked to speak to the manager. She transferred me to corporate and I stayed on the line for 20 minutes before I had to hang up.At this point, I am still trying to connect with the right person to get this resolved. If I can find the time...
