Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: great but poor packaging
Review: Book came in excellent condition and in a timely fashion. The reason it lost a star in my rating is because the packaging was simply brown paper which was ripped on the corners when it got to me, which could have damaged the book. If the packaging had been better this would have gotten a 5 star rating!
