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Title: Best for group conflict, less for individual conflict
Review: Weeks certainly has an amazing background in conflict, and his book reflects it. I found his principles (the eight steps) to be best applied to long-term group conflicts, such as contractual disputes between companies or labor vs. management strife. The eight steps are also helpful for individual conflict, but less so.As I completed the book, I sensed a need to distinguish between the two kinds of conflict and thus devise targeted steps for individual conflict of a short-term nature.That aside, this book is not pop-whiz-bang fluff. It is hardy stuff from an academician with bountiful real-world experience in the subject.
