Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Returns is a PRIVILEGE, not a right!
Review: This book is nothing more than scammers on parade. They seriously think that they have an excuse for intimidating others to get what they want? There's a name for people like that...bullies. The ability to return merchandise you aren't happy with is a privilege, it is NOT a right. I strongly encourage people to not buy this book as it just encourages bad behavior and makes life harder for people who work retail who are just doing their job.
