Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: In the Trash After Three Years
Review: I bought this crock-pot from Amazon in October 2006. The unit occasionally burned the bottom of meats after eight or so hours on the "High" setting, but otherwise I had no complaints until today.After only 3 years of light use, the handle on the lid snapped off. The handle is attached to the lid with a phillips head screw that goes through the lid into a hex bolt imbedded into the plastic handle. The design is such that it is not only impossible to repair, but you can't get the lid off the cooker without burning your fingers. Picture a vise grip pliers attached to the bolt to get through today's meal and you can understand why I'm looking for a new crock-pot.Because of the issue with the occasional burning of meats, I'm now considering a programmable one to make up for this shortcoming. One star is deserved because you ought to be able to use a crock-pot without having to throw it out after the limited use that I gave this one.
