Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Poor reliability, bad warranty service
Review: This unit made great coffee...for not quite 6 months. Called Hamilton Beach warranty department - to get a replacement you must do the following: Write a snail-mail letter describing the problem, cut off the end of the cord and mail along with a check for $9.95 to their service center. Some warranty...I'm not impressed.
