Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: DOA and so is the supplier
Review: I purchased a Colorado Avalanche watch for my son for Christmas. When he went to put it on, it did not work. Star Struck, the supplier through Amazon, was not in the office (the regular people were, but not the ones working with Amazon). When they were finally in, I get a message that due to the high number of calls, you need to leave them a message and they'll call you back. Since this is the busiest season of all, you would think they would not have been closed the day after Christmas! No wonder there were so many calls. They did call back 1-1/2 days later, but not to the phone number I left for daytime, so I have yet to talk with them. Hopefully the return will go better. I must say this is the only product I paid shipping on, and it's the one I have the problems with!
