Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Item not authentic
Review: I purchased the Mont Blanc. Paid immediately. Shipping was fast. Customer service was good. I asked some detailed questions about the authenticity of the pen after purchase. Customer service just told me to trust them. When I received the pen it was a fake or replica and was not authentic. I was disappointed. I immediately returned the pen at my expense. I was promptly refunded my original purchase price.
