Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Unique features in a bad product with lousy service resolution.
Review: I bought a Panasonic toaster oven and I am now planning to return what I have. My first unit worked fine for about 4 months and then the rack mechanism broke followed by the heating element at the bottom. I had to send the unit for repair and then (weeks later) was accused of abusing the unit by the servicer, who then claimed an out of warranty problem and refused to repair it. Weeks later, Panasonic sent me a replacement - but the wrong model; more weeks later, I received the right model but it was damagaed upon unpacking it. It's been three months and I still don't have resolution or a toaster oven, not to mention all the time I've spent on the phone with Panasonic - where some folks are very helpful and some are worthless (outsourcing at its best). I cannot recommend this product and for me, the Panasonic brand is tainted.
