Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Caterpillar Ordering is a Nightmare!!
Review: I have been trying to order the caterpillars for our kit for three weeks! They are still not here! I have waited for literally hours on their phoneline. You cannot order the caterpillars online and the fax number comes back as invalid. They do not answer emails. DO NOT ORDER THIS IF YOU WANT THE CATERPILLARS ANYTIME SOON! I will never order this for my classroom again. School is going to be over before they even get here, let alone get through the lifecycle. I am giving it all one stars, I am sure it is fun, educational and sturdy but it doesn't help much if you don't have the butterflies.
