Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: We like it....
Review: For $18 it is a good deal. heats up nice in about 2 minutes. Smells nice and it fits and lays over shoulders nicely. Comes with a resealable bag to keep the herbs fresh. My wife, daughter, and I all use it. Very comforting and sooths aching muscles.
