Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Nice TV, but ...
Review: The TV itself is awesome. The picture is great. I've rediscovered TV with this baby. This TV is better on all aspects than the $2500+ Sony, Panasoic, Sharp, etc.Sadly, all LCD manufacturers hide a dirty little secret. My TV came with a dead pixel. J&R; won't ship me a new one unless Zenith authorizes them. I called Zenith. Zenith said I had to have 3 dead pixels or more for them to consider it defective. This dead pixel policy has been around since LCD technology first came into being. I could understand it in the early 90s, but the industry has had enough time to improve their fabrication process. They are ripping the customer off.This TV would easily get 5 stars if it didn't come with a dead pixel. Buyer beware!!!!
