Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good suction but Cheap, Breakable plastic
Review: Have had my DC-07 for 2 1/2 years. I am satisfied with the vacuum but completely dissatisfied with the plastic unit. The handle cracked. I barely used the handle since I felt it wasn't strong enough to move such a heavy unit around. Of course even with the little use, it did crack and the company is charging $60 (10% of the unit value) to replace something that never should have been used in the 1st place, since it was out of warranty.In addition, the plastic attachment that holds the extender cracked.I should have followed the leads from others that wrote of similar problems. I invested in this unit thinking it would last me at least 10 years. With the breaks and the cracks, it will barely get through 3.
