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Title: Here are the directions to your organizations mind & heart.
Review: What is it about organizations that creates so many secrets? In this bright and enjoyably written book, Annette Simmons reveals the subtle art of allowing people to share the secrets througth dialogue. From identifying the escape routes to explaining the step by step process in which dialogue unfolds she clearly identifies what you can expect if you simply follow the directions. She even includes directions. I immediately used this book in a two day retreat that was astounding in helping a California State Agency work through the change process.
