Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: QV7: Excellent Product, but Phone Support is always Busy
Review: The last reviewer mentioned a lot of CD swapping. This is untrue if you load all the CD's locally to your hard drive just by selecting an option off your file menu. It's simple to do and there are directions in the help menu if you have any trouble. The only downer is it takes up hard disk space, but not too much as long as it doesn't have a lot of graphics since usually it's only text that loads into a database. Overall, I have been happy with this product, but I have had an unfortunate experience trying to subscribe to their online libraries and ordering a the Scofield NIV unlock key. Their online ordering through the software does not work for me and their 1-800 # is always busy. I would give this a five star rating, if it weren't for those two things. Otherwise being able to compare translations, open commentaries and references to the exact verse your reading with a click of a button is a priceless time saver.
