Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Wrong item, no customer service.
Review: I purchased this product based on both the picture and the description. The picture that was shown is the exact remote that I needed to replace. That is not the remote which I received. It was advertised as the Dish Network Platinum 8.0 remote, which was the one that I needed. Again, it was not the one which I received. There were receiver model numbers in the description, but I was not near the receiver when I was ordering it and didn't have the model number. The description also said that it should work with any Dish Network UHF receiver and it was advertised as the same remote that I was replacing, so I ordered it. It didn't work. It would not connect to my receiver. I contacted the company requesting assistance, but they never responded. I believe that if you are going to sell a product, it should be as advertised and there should be some degree of customer service, neither of which was existent.
