Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good projector
Review: I purchased a used 3M 9100 for my wife for her craft projects. The projector arrived with a significantly damaged projector head and a twisted and bent projector arm. Surprisingly, the lenses and glass table were intact. Following contact through Amazon, the seller (realfinds) offered to send a replacement unit however I requested just the arm and head and replaced the damaged parts myself (just one screw and a bolt to remove the arm assembly). As for the 3M 9100 - Pluses: The overhead projector works well for our purposes, sturdy base unit and arm, arm pivots for storage, easy bulb changes, focus and adjustments are ok. Minuses: bulky to store, even with the folding arm, no carrying handle, lens mount rather flimsy, hard to access lens for cleaning, middle grade fit and finish. A 4 star product.
