Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Cooked Rival Customer
Review: I purchased two of the 20 quart Rival cookers, one for myself and one for other family members in the Fall of 2002. It appears both units suffered a failure when cooking- they simply stoppped heating in less than 12 months after the purchase.Upon contacting Rival they offered to repair the units at $20.00 plus any shipping costs we would incur to get it there. This was hardly worth the time or money. The reason I write this review is to alert other consumers that this unit appears to be junk, though it worked well prior to the failure. Each product failed within a year of purchase... ironically within the same family. Sure, that's less than a scientific sampling- but its plenty of data for me.I totally agree with the concept of using such a device but would highly recommend consumers look for better quality. I regret my price driven purchase.
