Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: So close to awesome but not worth the gamble
Review: The desk itself looks great and could not be any easier to put together. Seriously. It is so simple. But, the packaging. Ay, there's the rub. The packing is ridiculously cheap. The desktop was severely damaged. The styrofoam inserts provide zero cushion, disintegrate upon opening the box and fly EVERYWHERE...which is almost more annoying than the rest of the experience. NOTE: You CANNOT just get a replacement. You have to repackage the desk and wait 1-5 business days for UPS to come pick it back up. Once they receive it, they will process a refund and THEN you can order a new one. Wait, What? What a waste of time and money for the seller and me (buyer). I'm not sure I want to take the chance again.
