Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: The tank always breaks
Review: I, like many others, am very happy with this product when it is functioning properly - I love it. However, I've owned my steam vac for 3 years and am in need of my third clean water tank. When the first broke, I didn't think much of it. I just bought the replacement thinking this would never happen again. To my surprise, I need yet another clean water tank. I decided I would NOT buy the next one and that Hoover would send it to me. After contacting Hoover customer service at 330-499-9499 and escalating my phone call through two management levels, they are sending me my third clean water tank. Of course, I was told this was a one time deal, but I fully intend to contact them when the new tank breaks. They should either warn us when we buy that we'll periodically have to replace the tank, use stronger plastic, or replace the tanks for us!!
