Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Buyer Beware, Cheap parts
Review: We bought the Hoover SteamVac after reading many of the reviews, it overall gets high marks, however, I should have looked more closely at the lower ratings. After using the machine about 5 or 6 times, the black rubber gasket on a spring that controls flow of water and detergent has broken. Apparently, this is a common problem. I also found the suction does not work well with the hand tool. (Another common problem) I would not recommend this machine due to the fact that it is so cheaply made for such an expensive item.
