Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: First Bad PC Tool
Review: Nice hefty medium service tool, however when received this tool was dripping with oil. Soon learned that it only functioned in high speed due to a broken switch. Returned the drill and re-ordered based on good experience on many other PC tools. The return procedure was extreamly easy - very helpful/plesant rep. on the telephone.
