Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Great, But....
Review: Loved this thing for the first year. No problem with performance. However, and this is the deal breaker, the ceramic insert cracked. Like a lot of others I've been disappointed by the lack of help from All-Clad. Unfortunately, the cast aluminum replacement insert requires a different cover which makes the solution almost as expensive as a new cooker. My advice would be to avoid this product and opt for the model that includes the metal insert if your heart is set on All-Clad.
