Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Same story from 5 stars to 2
Review: Just have to echo what other folks are saying...Machine is AMAZING...until it starts to fall apart. First the handle on the clean water tank (used a bungee cord to get around that), then the brushes stopped turning. Took it in for service...and they still only turn about half the time.And no the unit was not abused, just used normally.Its too bad because this product is so close to awesome.
