Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Mechanical Malfunction despite minimal use
Review: As others have mentioned, this vacuum is rather expensive and seems to be made entirely of cheap plastic. Nevertheless, based on superb reviews and easy conversion to a hose-based system, I bought it a couple of years ago. We have wood/concrete floors, so hardly ever vacuum (less than 15 minutes per week) yet already the suction as failed because air is pulling through the detachable handle, which should be shut off when the vacuum is upright. Can I fix it? Maybe, but what burns me up is that I had a very similar vacuum cleaner made by a Canadian company called Falcon which worked superbly for years. It was still working when I replaced it, and now this one has failed after less than 2 years of use.
