Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Warning: Not a Face Down Pillow
Review: This is a great "Face Cradle Pillow". It is not a "Face Down Pillow".From the older reviews that I have read, it seams that many customers have purchased this item as a face down pillow and are complaining that it is too soft or that the face is sinking in all the way down. This is because this item is meant to be used as a cushion on a face cradle (as the item's name indicates clearly).The item is great and the memory foam is comfortable and always expands back softly to its original form.I have knocked one star off because the picture of the item implies that you are going to get both sherpa fleece and vinyl covers. Although the name of the item states clearly that it is only a sherpa cover item, stil the picture will confuse buyers. They need to show only the picture of the item that the customers are going to get.
