Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Amazon disappoints a teen-aged girl
Review: This order was listed for 2-day free Prime delivery when I ordered on Sunday. Not true. The e-mail said it would ship on Monday. For 2-day free prime it should arrive today. They didn't ship until Tuesday, so my daughter's Christmas present won't arrive until the day after Christmas. And the "help" people can't tell me how to cancel my Prime subscription. Sucks.
