Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Terrible support
Review: Bought this game for my 7 and 5 year olds (PC version). They played it for a week and were loving it. Then the game quit working. Tried tech support and got the instructions to e-mail an error log file to their support e-mail address. Got no response after 1 week. Tried again. Still no help. Called and put on hold for over an hour and then gave up.
