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Title: Happy user since 2009
Review: LOVE this little device for my HTPC. It feels like using a laptop. No mouse is required. It has fallen off the end table several times and has withstood all impacts without damage of any kind.My version has 4 AAA batteries, instead of 2 - not sure if the description is in error. I use rechargeable AAA's and keep a stash of them in reserve. Batteries must be recharged about once a month. I find that when the track pad stops responding, the batteries need replacing. Invest in a battery tester.Since 2009, the silver coloring has rubbed off in the areas there it is handled regularly. My Toshiba laptop is the same way, only more.As for support, I have only needed them once and they were responsive - via e-mail. When upgrading to a new HTPC, the default was for the NUM LOCK to boot as ON. This disabled the alpha function of several of the keys. Once I changed the default, it resolved the problem, as advised by support.I would buy this again.
