Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: tech support is horrible
Review: We ordered this product and received two disks. One disk installed properly and one disk was defective. We are computer savvy and we know when a disk is faulty. The publisher was no help. We could not get a person to answer the phone. Our two emails sent to the tech support desk were never answered - we gave them 3 weeks to reply. The whole experience was very frustrating.
