Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: If you are a gluttin for punishment then this one is for you
Review: I purchased this printer because I needed an ink that would not smear. The ink is wonderful. But help you if you need customer support. They were very unhelpful with my problem of the printer printing lines through my pictures and documents. After 20 min on hold, (not an 800 number either) the support person was ungracious, and unhelpful. I would have been much better off just buying the replacement ink for my Lexmark Z42, a printer from which I had no problems. The Epson prints very slow through the parallel port, the settings for Higher and Lower resolution are hard to navigate, and it feeds itself 3 or 4 sheets at a time making printing truly a chore.
