Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Defective
Review: I received mine today, and the on/off button wouldn't work. The only way to get it to work was to squeeze and twist the base. The only problem is that the beard adjustment has to be twisted, too. You can probably guess what happened. What was supposed to be a level 5 shave suddenly and irreparably became a level 2 "stubble mode" shave. That just sucks. I used Norelco's live chat to complain and hopefully to get a little sympathy and apology. What I got was a rep telling me that I need to read the manual from now on. Thanks. And thanks for the apology that finally came at the very end of the conversation. I hope you didn't sprain anything.Plus, instead of the vacuum system sucking the hair into the storage chamber, it blew it all over my shirt and the sink. That was sweet, too.Anyway, it's probably just a defective unit, but it still ruined my beard. Actually, I ruined it, but its defectiveness should get most of the credit. The end.
