Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: What went wrong???
Review: I have a 40GB iPod Classic. It's a breeze to use, an excellent product, and I love it. It's full, so I wanted to upgrade to the 160GB. What a disaster! Apple was in a hurry to get this one out. It shipped with a bad software version, so the first thing you're stuck with is updating the software, but there's a glitch: You can't download the new software without jumping through a bunch of hoops to disable firewalls and other stuff on your computer. That required a lengthy tech call. After downloading the software, I tried to sync it up. It would load a few MB and then freeze. Several more tech calls and hours of wasted time (including reimporting my library and reformatting the iPod)and it still kept freezing. Bottom line: This piece of junk doesn't work with its own software and is nothing but a headache. Apple should be ashamed. They had a corner on the market and a reputation for excellence, and they blew it. Keep your money until they remove their heads from their posteriors.
