Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: FIRMWARE UPDATE IS A LIE
Review: Product is fine. But iriver's claim for "firmware update" is a total joke. They advertise one thing, but then ignores its customers after they have purchased it. Look up the firmware for this product at iriver.com. The last update was January of 2004. The company promised another update by June, and still no word. Chances are, the January 2004 update will be the last for this product. That means you'll NEVER have on-the-fly playlist, unlike the Ipod. Nor can you delete files from the player itself. Avoid this company. It won't last.
