Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Won't ever be buying a Memorex product again.
Review: After many attempts trying to burn or try to format the blu-ray RE it would not burn and repeated gave me failed messages. Called customer service, they told me my drivers were probably not updated. Checked and they were. Called them back and they want me to send it back first on my own dime for their defective product. Not happy with that as it is more trouble and money than it was worth. Really unhappy with the defective product and the time & money wasting hoop jumping that I have to go through to get my money back. Terrible customer experience. Our household will not be purchasing Memorex products again. Reminds me of the days when I'd buy a pack of blank Memorex CD's and 40% of them would end up in the trash because they don't burn properly. Cheap product, cheap customer service policy. Buyers beware, don't look for any help if you get a defective product from them.
