Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Do NOT buy this trailer!
Review: This trailer has a hitch that holds the trailer to the chain stay tube of a bicycle, and it has a safety strap in case the hitch slips. The problem is that both the hitch and safety strap are attached by the same nut and bolt. The hitch has slipped during use before, so the strap is vital. The nut came off on ours, and we were lucky to notice before the hitch came undone. This could potentially cause serious injury or even death. I contacted Kent bicycles, the manufacturer, and they said there's nothing wrong with this design and they "stand by" it, and if I didn't feel safe to use it, I should leave it in my garage.
