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Title: Crucial Conversations: Tools for Talking When Stakes are High
Review: Crucial Conversations: Tools for Talking When Stakes are HighAn excellent book that provides realistic examples of many of the discussions we would like to have with our loved ones, colleagues and friends and somehow cannot find the right words to do so. A good resource for anyone who wants their conversations to have a positive impact on their lives and on the lives of those with whom they want a stronger connection.
