Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Short Life!
Review: I bought this monitor in December of 2006. It was a great price, a perfect size, and Samsung offered a 3 year warantee. I was quite happy with the quality! In December of 2008 it died. The monitor would power on and off but no picture - black screen of death! I contacted Samsung and had a wonderful experience. They replaced the monitor at no charge. One year later that second monitor did the same thing. It would power on and off but no picture. I contacted Samsung on January 6, 2010 and was told that there was nothing they could do because the warantee had expired on December 31, 2009. Even though I had only had the monitor for one year, the warantee was attached to the original purchase and because it happen to crap out 6 days after the warantee ended I was out of luck. So now I am the proud owner of a non-working monitor and Samsung has been fired! I will never buy another Samsung product again.
