Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Gets Really Hot!
Review: I bought this to replace my beloved Phillips electric kettle that was simply wearing out and taking forever to heat. Granted, I had an incredible bias towards the Phillips and would have replaced it exactly if possible...Given that, the Krups does the job one purchases it to do. Caveats are that the stainless exterior gets extremely hot, so I would not want this near kids; it also has a lid that must be removed to fill the kettle, rather than one that can be lifted with one finger; Krups should work on that. It is a very attractive appliance.
