Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Does not hold up
Review: I have been a Black and Decker user for years. When my old oven died finally, I purchased one of these digital-advantage ovens. It was hard to learn to use because the manual is virtually worthless, but once you master the buttons it is great. As long as it works. Unfortunately for me, mine did not work long. The convection fan died shortly after the warranty expired. You can't order parts and the customer service site did not respond to my email. Without the convection fan you are limited to 400 degrees, which is not enough for some applications.
