Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Octo Sander
Review: I received the sander on June 12. It had a defective part (the Velcro backing came off of a part of it). I called Skil. They said they would ship out a new part. I called today, June 28. They told me the part is backordered for yet another 10 days. I find this outrageous for a name branded item. Until the Velcro came off, the sander worked OK, other than the dust cannister which opened up several times.
