Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Dead at 6 months
Review: Item is currently completely dead after 6 months of light use. Will post update after Trip Lite responds to request for warranty coverage. However it looks like I am responsible for cost of return to manufacturer. So far not happy with purchase.Update: It has taken about a month to get a warranty replacement for the defective item. It cost me $30 to ship the dead unit back to Tripplite. If I were running a data center, I would never consider Tripplite. While they did replace their defective unit, it took 1 month and I had to pay money for shipping the defective unit back to the company. The downtime alone is huge, and the out of pocket expense is salt in the wound. I will not buy another Tripplite product, and connot recommend this company. APC is probably the company I will use in the future. For mission critical applications, Tripplite is a FAIL!
