Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Bad Customer Service from Garmin & Amazon on This Item
Review: If you want the latest version (2009 available since May elsewhere) buyer beware on this product. Amazon doesn't state the version so I contacted them today to ask. A simple question, right? Wrong. Happily I got through to somebody quickly at Amazon (India, of course) and the unhelpful lady said I would have to contact the manufacturer for that information. I pointed out that since Amazon was the seller, Amazon should know and so inform the customer. Besides, I had already tried to contact Garmin to ask if they knew what Amazon was selling (and what the upgrade policy was) and gave up after being on hold for 30 minutes. Pathetic, isn't it. Worse than Dell. Both companies in error here, and obviously not customer centric.
