Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Phone's awesome.....T-Mobile customer service sucks
Review: The shipment arrived on time. The contents were as listed on the website and in good condition. I have no complaints with the phone itself. The rating is low because of t-mobile:- Instructions are incorrect for t-mobile in the package and on the website. Errors in documenting procedures.- Number portability is a pain. It took 2 hrs to get thru to the rep, and then it took 3 days to switch from Cingular to t-mobile while repeatedly calling the rep to find out the ETA. ETA given was always 2 hrs. Liars!!!- Printed manuals have a lot of errors. I guess t-mobile does not have "quality" as a selling point.
