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Title: A Piece of Junk
Review: I loved our first SteamVac, bought in 1997. It was well-made, sturdy, and did the job. The new one we bought last June, however, is a piece of junk. Clearly, the quality Hoover once demanded is out the window.Like others who have complained, we experienced the leaking from day one. Two months in, the handle on the top tank broke, had to duct tape it. Just recently, the handle on the bottom tank broke.There is an inherent design flaw and the top tank does not seat properly. Soap, water and dirty water leak all over floors and outside/inside the machine. Using it is like aversion therapy. We dread it.When I called Hoover this morning to complain, they acted as if this problem doesn't exist, and appeared to not care at all. Didn't even ask for my name, address, purchase info, etc.Today, I am going out to buy a new machine and it won't be a Hoover. If I could rate this lower than one star, I would. Do not buy this machine unless you have money to waste!
