Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Product good, shipping method bad.
Review: While I have no complaints about their products, I have to say that a company that ships with questionable policies is not good. They got the order together quickly, and believe me, it's nothing needed for an emergency, but they shipped USPS and apparently a signature was needed. I work for a living and am gone for the day. Who's gonna sign for a parcel at 10AM? No one. Which is why they then leave a note telling me to pick it up. Great. I order online for convenience and end up having to muddle through traffic on my day off (only to find that the hours listed at the Branch are wrong, and off by 1 1/2 hours). So 7 days later, I still don't have my parcel and am debating whether to even go back and TRY again to get it. Mondays a Holiday, so we are looking at 10 days to get a $6 order.Like I said, the product is fine, but at least inform customers that a signature will be needed by the carrier. Maybe then, they will just not order.
