Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Amazon Customer Lost
Review: The item showed up defective. That was no big deal. The problem here is that Amazon's "Customer Support" is as useful as a set of square wheels. I wanted to exchange this item for one that was working, however they ran out. I asked if they could ship me something comparable and on time for Christmas and the process was like working for the government. It was such a hassle and the manager could not wait to lose a customer, it just made me wonder why Amazon is trying put themselves out of business. I have shopped at Amazon since it began and never had any complaints. Thank you Amazon for making my decision easy. Now I will make sure to let my friends and family know not to shop at Amazon.
