Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Packaging personnel needed
Review: As per some of the printed reviews, my wire came broken as well. I would think that the company would strive to eliminate this problem without causing the consumer the added inconvience of contacting them to replace a damaged product.How about shipping the wire taped to the cutting bar with a picture of how to assemble the wire to the cutting bar. By the time I get done contacting the these people, I've wasted time which could have been better served.
