Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Disappointed
Review: I received my copy of this wonderful book in a reasonable amount of time. It came in a regular sized package, but most of it was pieces of cardboard made to fill up the package to regular size. Under the cardboard was a miniature copy of the book. In their favor, they responded immediately and gave my money back. However, they said the supplier had sent the wrong book and it was mailed by mistake. My problem with this is that whoever packaged it took a lot of time to make sure the package looked legit and had to know it could have been mailed in a regular sized envelope. I appreciate the way they resolved the issue, but won't order from them again.
