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Title: Well written, highly recommended
Review: I just got this on loan from my company library. I think I may have to pony up the cash up to put it in my personal library.Right from the first few chapters, I knew I was going to love this book. Mr. Sleeper has an oustanding attention to detail. He even includes a chapter on how you should chart your data to better analyze it.Even with the attention to detail, he writes in a precise manner. It just made sense more than any Six Sigma book I've read yet, and that is what matters. I just wish he published this book a long time ago.
