Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Okay, but watch the wet counters
Review: I received this item from my bridal registry. The convenience of this item is great. You're not making a whole pot of coffee, only to waste it-you can even use a regular mug instead of the stainless steal travel ones that are included. The only problem that I had with this was that the underneath is where the vents are located (to keep the coffee maker cool). I had to return this item when it stopped working. I assumed it was because I had spilled some water on the counter and it entered up through the vents causing the unit to stop working. I exchanged it for a new one and it works just great. Just make sure that if you sent it on the countertop, that you watch you don't spill any liquid, or that it is raised up enough so that it isn't affected.
