Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: Good Job by Quicken Support
Review: I just bought a new computer with AMD dual core processor and 2GM RAM, Windows Vista Premium. After loading Q2007 on the machine, the program suggested I update to the latest version, R5 at the time.When loading R5 the progress box said program not responding. I used task manager to cancel the program. DO NOT DO THIS! You will be unable to uninstall, or reinstall the program. I followed all the directions on Quicken's website to uninstall, but was unsuccessful. I called their customer support number and had a great experience. They answered within two minutes, the rep was very knowledgeable, and did not rush me at all. I would say we spent 20 minutes on the phone. He was in New Delhi, India.Say Vista users, when you download R5 give it 30 minutes. The progress bar will say "program not responding," but just relax and give it a LOT of time.Once installed the program appears to be working well.
