Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: nice umbrella but question quality
Review: I purchased 2 43" gust busters because I'd heard good things about the umbrella & wanted something that would not bend back when the wind blew. I used 1 for appx. 3 months & was extremely disappointed when one of the ribs/spokes came apart. This makes me question the quality of the umbrella when it breaks so quickly with minimal use during just 3 months (& there were no major wind gusts to stress it). I am also extremely disappointed in their 'lifetime' warranty. Even with a defective part, I was still required to pay shipping & handling to send them the umbrella PLUS an extra $10 payable to the company to cover THEIR S&H costs. Although they did send me a new umbrella, it bothers me that I have to pay them to have them cover their own 'lifetime' warranty.
