Here is a review left by a customer on a product. Would you say he was satisfied or dissatisfied?
Title: GREAT.....BUT THEN!!!!
Review: I have oatmeal colored carpet throughout our two-story home and bought this February of this year. It worked beautifully for about 3 months, but then, the brushes broke, the clean water tank cracked, and the dirty one leaked all over my carpet. Obviously, the company has a knack of doing things just enough to get by for a short while. I've since replaced the brushes and have had numerous tanks replaced (3 to be exact). The customer service is less than desireable and it's a long distance call. I have 5 children, a huge dog, 3 cats, and a marine in this house and was certain that this appliance would do the job as promised. I stand corrected and will be demanding a full refund as well as them coming to pick up this product from my home. All in all, I've spent more time with it broken than working. Please save yourself the hassle and buy a better product.
