Title: Waste of Money - Do NOT buy
Product review: Purchasing the NOMAD Jukebox has been one of the worst buying experiences I have ever had. This unit is EXTREMELY fragile. After experiencing problems with loading the software and ripping CDs, the entire O/S crashed after only 6 months. Unfortunately there is only a 3 month warranty. The customer service department is terrible, they were completely unsynpathetic, and there is no where in the company to even lodge a formal complaint. The cost to repair my unit was estimated at [money amount]. So after a [money amount]initial purchase, my unit was worthless after only 6 months. I have complained several times and filed a complaint with the BBB - but to no avail. Creative Labs has not even offered an apology - yet alone a refund or discount on another unit.DO NOT BUY A CREATIVE LABS MP3 PLAYER!! You will definitely regret the decision.
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