Title: Generally works well but requires practice
Product review: Overall, we're satisfied with this product. The regular coffeemaker is easy to use. I particularly like the fact that the water reservoirs can be removed and filled right from the tap. Even if there's residual water, it doesn't leak out the bottom if you pull the tank out of the coffeemaker. And we like that the coffee grounds holder swings out away from the machine, making it easy to fill. The steamer works fine; I turn it on first thing in the AM and it's always ready to go no more than 10 minutes later. Our only challenge is the espresso maker. We still haven't figured out the technique for making an espresso that's not too strong or too weak. We'll keep practicing; in the meantime, we're just adding foamed milk to our regular coffee, which satisfies the need.
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