Title: Disappointed
Product review: I had been told how good these vacuum cleaners were. I purchased one for my wife 2 years ago. They included a small hand held vacuum at no charge. The XL upright is very noisy, hard to push on average carpet with no height adjustment. I had a free tune up at the dealer the first year and the parts cost more than a new Hoover. The hand held vacuum is advertised to have so much suction it will hold a bowling ball. Before the first bag was full, it wouldn't pick up anything - almost no suction. I changed bags and checked to make sure nothing was plugging up the hose, but there was little improvement. The canister is worthless. On the positive side, there is no dust smell when vacuuming with this machine. For the price, I feel it is highly over-rated.
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