Title: Unethical Practices
Product review: My wife ordered the Derma Wand, did nothing as claimed. She called and got authorization to return which she did. Derma Wand refused to acknowledge return even though the U.S. Post Office has confirmed delivery to Derma Wand and our credit card company has agreed we do not owe for the product. Derma Wand now threatening to turn the account over to a collection agency to make us pay even the product was returned in accordance with their procedures. Unless you want a fight on your hands and/or your credit rating damaged, do not do business with this company. Customer Service has not cooperated. We have filed complaints with their Customer Service, New York BBB, Corporate Headquarters and the Consumer Protection Division for the State of New York,
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