Title: looks good but defective
Product review: Brita has a good reputation and the pitcher looks great. But after you start using it for a while you see those blue carbon particles escaping the filter and entering your glass of water. I tried different things but it seems the defect is in how the pitcher is designed, because I had a less well know pitcher in the past and this never happened.I contacted customer service and the very polite lady explained to me that it is OK if a few of them come out, because they are made from "coconut tree" or something. Still, these are supposed to be the carbon particles that filter the water, ie suck all the things we do not want to drink, so I consider this explanation poor and I am sorry to say I had to throw away the pitcher and buy another brand..Brita 42558 Aqualux Water Pitcher
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