Title: A terrible company
Product review: I would at all costs stay away from any product made by Phillips. I bought a dvd/vcr combo, it broke, I shipped it to them for repair, they charged me shipping and then sent back another broken unit. They then refused to take it back at their expense, even though they had shipped a broken unit (The first time the dvd didn't work, the unit they shipped to me had a defective vcr). Their customer service people have no authority to help you, and neither does their management. Repeated attempts to move up the ladder were ignored (i.e. being constantly told they weren't available, they never returned phone calls even after telling me they would, etc.). Beware of any Phillips product.
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