Title: Bad product, awful, awful support
Product review: I'm on my third router, trying to get this wireless to work. Their tech support is in India, and they are both rude and incompetent. For whatever reason, even though I have a cable modem with Earthlink/Time Warner Cabled, when I use their router, it drops my wireless speed to less than that of a dial-up connection. For each router, I've walked with them through the steps (putting up with their smart-aleck attitude), with them finally telling me to take the router back to the store. When I asked about product quality, customer agent Meghna (the rudest) and supervisor Suchin said it didn't matter if it was the 10th one I had received, that I'd still have to take it back if I ever wanted it to work. I think my next stop is going to be Linksys.
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