Title: abysmal! difficult to use & then died @ 20months: DO NOT PURCHASE!
Product review: this machine is confusing to use & inconsistent. steam wand flies off when frothing milk, causing burns. even setting the clock requires getting out the manual, & the programming only sticks for a few uses & then the machine "forgets" and requires reprogramming. we have broken the carafe 4x and a replacement costs $30. finally, as per many other reviews on this site, the machine has stopped working. plug it in--nothing. dead as a doornail. this is something i might expect in a cheap $59 machine, but for $300 this machine should last for years. very disappointing that Krups isn't standing by this product & replacing it. i am not even going to bother returning it to Krups considering other reviewers' experiences with that. DO NOT PURCHASE THIS PRODUCT!
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