Title: Not a quality product
Product review: From all the commercial hype, I was expecting a well-made product. It seems to cook the food just fine -- until the removable upper plate falls into it. The latches barely hold those heavy plates in place, and the more we've used the grill, the weaker they've become, until they barely hold up at all. It wouldn't take much to make a stronger latch. This has been a problem for years with the product. Wake up, product designer!
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