Title: dishonest marketing
Product review: I just spent the past 24 hours battling my grandmother's new kindle and the customer service representatives. The issue was that my Grandmother, an 84 year old retired nurse received a new kindle as a gift and it would not connect to the internet. I contacted customer service on 5 seperate occasions before it was revealed that the kindle never would work because they live in rural pennsylvania and there in no coverage at their zipcode. Why is Amazon not asking for its customers to check their coverage before selling them a $260 item that will never work?????? Also, thankfully I was home, my 84 year old Grandmother would never have gotten that answer, I had to argue to get it. I would wait until the 4th generation Kindle to rob our bookstores and take their jobs.
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