Title: Toasts Poorly
Product review: Attracted by the all-metal construction, and my past experience with Hamilton Beach toasters, I purchased this model in early December 2011. It is, indeed, solidly constructed, if a bit bulky.But lets cut to the chase -- a toaster really only needs to do one thing -- toast sliced bread. This one doesn't do the job. To achieve even a slight hint of golden color, we have to turn the the dial all the way up to the darkest setting. Once the toast pops up, it needs to be toasted a second time to get what would be considered a medium (light brown) toasting.I doubt I can return the product to Amazon, but I will be contacting Hamilton Beach about either an exchange or return.One other note: this oddly designed toaster looks nice, but the slots are raised above the main body, resulting in extremely hot exposed surfaces. I wouldn't advise this unit for a family with young children or frail elderly folks.
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