Title: A difficult book to use
Product review: I have to use this book in a technical writing course and I find it difficult to use and read, especially if you are new to the field.The formatting and layout of the book makes it easy to lose track of which section you are in (using a numbering system to identify sections would be helpful) and it needs more white space. The author tends to be verbose at times and this also helps to "lose" the reader.A short answer or multiple choice question section would be useful to help in review of material covered in a chapter.The index seems somewhat sparse and a "master" glossary at the end would be useful.
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