Title: Bait and Switch?
Product review: Beware. I just received my order of "Original Whirlpool" filters from Complete Filtration Service and when I opened the box (14 days for shipping...Really?) what I got was 2 AFTERMARKET no-name filters with a completely different Product #. Will call tomorrow, I see their policy is 20% restocking fee for returns. I think not. Will update review after I find out how they respond to the issue.+Day 1: Two calls, let the phone ring over 10 times then went to message. Left 2 messages+Day 2: Called again, got a real person who was very apologetic "New warehouse guy. Pulled the wrong #, we've talked to him, etc." "Can I offer you 50% discount, or UPS will pick up and I'll ship replacements today" I'm happy with their response. But this shouldn't have happened and now I'll have to wait another who knows how long for my replacement filters. My "one star" stands. I'm sure the filters deserve a higher rating, but the experience was annoying and time-consuming.
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