Title: Problems with doll, big problems with returning defective product to Amazon.com.
Product review: While this doll is great fun for our Grandaughter to play with, we have now been shipped 2 dolls from Amazon.com - Toys R Us that have been defective. The dolls do not go to sleep unless you remove the batteries. We had so much trouble returning the first doll to Amazon.com that we decided to just keep the second one to avoid the hassle. We are really disappointed with the poor Customer Service at Amazon.com - Toys R Us with this order, and cannot recommend this doll to anyone else.
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