Title: Reliability and Service Problems
Product review: The DVD 740VR that I purchased is unreliable. While recording with the VCR, the picture can fade to the point where colors are washed out, and even to the point where a blue screen is the only thing being recorded. My experience with the service providors was unsatisfactory. I experienced waiting times of greater than 15 minutes to speak to someone, the telephone menus were not entirely obvious, and when I finally did get the right person on the phone, the advice was not helpful. I am replacing this VCR with one that is reliable.
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