Title: Disapointed
Product review: The Kindle reader looked great and seemed to be just the thing for me. Unfortunately, my e-mail address was incorrectly recorded by Amazon as ending with ".com" rather than ".ca" so I spent many frustrating hours trying in vain to make it work. My son in law, who is a product demonstrator for Apple Computers was also unable to down load books. I sent it back and the error was discovered by an Amazon customer support staffer when I called for assistance in downloading the return shipping label. The whole experience has put me off e-readers in general, and Amazon in particular.Carolyn Fenn
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