Title: Kindle works great, but
Product review: I received my kindle for mother's day about six months ago and everything was great. I thought it was the best thing since sliced bread. I read a lot and the kindle made it much easier for me to read just about anywhere in the world. Unfortunately two days ago my kindle stopped working. The screen had black and gray lines and the Amazon fixes didn't work. A lot of the reviews I read weren't positive about getting a replacement. I figured it won't hurt to try so I called Amazon customer service. After a short conversation with a rep, I got a replacement. Hats off to Amazon for standing by their product.
Would you say this review depicts the product in a flattering or unflattering light?
