Title: Wish I could give it zero stars
Product review: Save your money because you will have to haul this thing to the dump in two years. We bought one three years ago and loved it all summer. The next summer, though, the coating started to flake off of the cooking grate. We called the Customer Service line and they sent us another grate. So we had another great summer. But guess what? This summer, the same thing is happening, only now they're telling me (at CharBroil.com's customer service line) that they won't replace the grate because the grill is out of warranty. Never mind that the grate is only a year old, they were surly, rude, and generally abusive both times I called. They should be ashamed to be producing and selling such a cheap and horrible product. And now, the plastic that surrounds the ice chest is cracking so the yellow insulation shows through. And we can't see through the window to tell if it's lighted anymore.Horrible, horrible product. JUNK.
Would you say this review depicts the product in a flattering or unflattering light?
