Title: Beware! Fragile -- any carelessness will cost you
Product review: I loved my Kindle 2. But when I dropped it a few inches onto the floor, the screen stopped working in one quadrant. It looked like an Etchasketch gone bad. And, I was shocked to learn that it would cost me to replace it. The customer service person was very nice, and indicated that they are delicate devices (it was in a neoprene sheath at the time) but that I was out of luck. She said that if it had damaged itself I could get a replacement at zero cost. I can get a replacement for $200, but I wonder how long that one will last....I've only had this for 3 months! If you are considering a Kindle, think about how you will keep it safe and consider whether it is worth the cost.
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