Title: DOES NOT WORK
Product review: I purchased this product, tried to install it and have ended up frustrated with a non-working product. First, there were problems with the CD-ROM installation. The menu has items that appear grayed out but are actually enabled. Rather confusing. Once all the software was installed, it couldn't locate my printer. I called their technical support and they weren't very familiar with the product. Can you imagine that? In addition, they had me try printing a test page to my USB printer. It didn't work so they said I had a defective unit. Well, I replaced it with another new unit and it still doesn't work. Their tech support has "passed the buck" and the product just doesn't work. I like the small compact design but it's useless if it doesn't work.
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