Title: Beware of return/repair policy
Product review: Note that I don't actually own this heater. I owned the Honeywell Whole Room heater. It worked reasonably well for a whole season, then it failed. That, in and of itself, would not be big issue. Every space heater I have owned has failed before warranty (3 of them). However, Kaz, Inc's (owner of the Honeywell brand of heaters) return policy is ridiculous. You have to pay to return it and pay a "processing fee". I'm guessing this thing is heavy.I recommend staying away from anything by Kaz. That includes Honeywell, Vicks, Braun, Enviracaire, and SoftHeat. Their customer service is lacking that important "service" component.I can recommend Vornado heaters. They failed too, but they fix things for free, paying for shipping, and are nice about it.
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