Title: Verizon sucks
Product review: Ok, the card itself was adequate, it worked. But my 5G card got horrible overages (despite assurances that 5G is enough for any regular single person, unless they are streaming games or movies). No one would tell me what I was doing wrong or why it could be happening. The customer service was beyond terrible. No one knows what they are talking about and one gets transferred everywhere, dropped, etc. After 4 months with no resolution I cancelled my service. I really wanted it to work out, but it didn't. Only then did anyone call me back, but not to help with the problem, but to get me to stay as a customer. Empty apologies galore all the way up the ladder to corporate... no cancellation fee refund.
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