Title: Also Not Just for Hospitals!
Product review: I have been a Lean Production Systems Practitioner for over twenty years and have had the privilege of learning from some of the original teachers of Lean in the United States. I have been influenced by Deming, Juran, Goldratt, Peters, Covey, Kotter, Drucker, Greenleaf, Senge and many other authors on leadership and management of change and continuous improvement and organizational learning. I first read Quint Studer's book as I began a project to implement lean systems in several hospitals. "Hardwiring Excellence" will always rank as one of my favorite books on leadership. I especially enjoyed Studer's personal story and recognition of himself as "the problem" and his transformation as an effective leader and organizational catalyst.
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