Title: Great customer service
Product review: As many people have already said, the kindle is awesome, but i wanted to give this five stars for the customer service. My kindle screen broke this morning when my kindle slipped and hit my desk. Obviously a bad way to start a day. I called amazon right away, and after a couple minutes trying to troubleshoot over the phone, they realized it was broken and are sending a new one next day air, and sending me a prepaid return shipping label. What i thought was going to be a bads situation, turned out to be one of best customer service interactions i've ever had.
Would you say this review depicts the product in a flattering or unflattering light?
