Title: Horrid customer service
Product review: Yes, this was easy to install, but if you have a problem with the product more than 90 days after purchase, forget about getting help. I called for technical support, was advised to disconnect some wires, then told that in order to hear the rest of the instructions I would need to pay either $39.99 for one-time support or a larger sum for an extended warranty. I asked to speak with a supervisor and was disconnected. I called again and was told I could get free online support, but that, alas, is also only within 90 days of product purchase. I do not recommend any Netgear product.
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