Title: Horrible product-Stay away from Sonicblue products
Product review: When you buy a product full of bugs and then face customer service that demands your credit card as after the first 90 days calls to support cost you [money]! Downloads through the RioPort software end up sounding horrible with squeals throughout. Don't download upgrades to the software as you will receive annoying requests to pay them even more money. ... The software is as buggy as the player. Plan on having to remove the backpack to shut it off as it freezes constantly. Regardless of what they tell you replace the Nickel Metal Hydride battery with one from [another store] as soon as possible. Whatever you do, buy a different MP3 player. Don't listen at your own risk.
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