Title: Watch out for glitches - poor Palm customer support
Product review: The negative experience I've had with Palm's tech "support" has really tainted my overall experience with the m100. There are a number of glitches with my unit that no one in customer care was able to resolve, and tech support is only available via e-mail (e-mail, for a tech problem!?). Its sad that Palm's dominant market share has enabled them to be so lax when it comes to customer support. Order the m100 only if you're sure you'll never need to use their tech assistance dept. Also, keep in mind that the m100 doesn't come with e-mail synchronization software; you have to buy that separately.
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