Title: Old Model / Early Failure
Product review: I bought this electric kettle four month ago from a William & Sonoma Factory Store. From the outset the switch would not reset after a single use. Finally, the switch would not engage at all. The damped hinge on the domed lid leaked what appeared to be tar around the lip of the opening. After some research, I found that the kettle, which I purchased at regular retail, had been replaced in the regular William & Sonoma stores with a newer model that was visually indistinguishable from the old model. I am awaiting an in warranty replacement without much enthusiasm. The combination of a defective product with an untrustworthy retailer is a killer. From now on follow my example and buy from Amazon.
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