Title: POOR CUSTOMER SUPPORT
Product review: Breadman's customer support is terrible and they will not stand by their product. I had a problem with a previous model. It was clearly a design flaw. They would not replace the breadmaker when I called and told them of the issue and instead told me all I needed to do was pull out the clips and that would fix the problem. It did for a while but when it no longer worked the breadmaker was out of warranty and I was rudely told that they would do nothing, even when I explained that I called when it was still under warranty. The solution - I should buy a new pan (must be a redesigned pan) for close to $50 w/ shipping. NO THANKS. CUSTOMER SUPPORT IS TERRIBLE. WILL NOT STAND BY THEIR PRODUCT. POOR DESIGN. BUY FROM ANOTHER MANUFACTURER.
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