Title: Customer Service Terrible
Product review: Insinkerator just refused to help me with a leaking hot water dispenser that I've had between 3 and 4 years. I emailed Insinkerator, and when they would not help, I asked to have my request elevated to the next level. Someone then called me, but he still refused to help. Unfortunately I do not have my purchase receipt, and Insinkerator as much as said I am lying about how long I've had the unit. From other comments on here, it appears they are tightening up their policy of replacing leaking units. Some get a price break on new units, some get nothing, but I don't see many free replacements anymore. I won't buy another Insinkerator product.
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