Title: Decent product, poor support.
Product review: I own a Compaq Presario 5280. One of the big selling points for this camera was the built-in microphone. Installing the software was easy, as was setup, and I had no problem getting video (both moving and still) to work. However, after a series of calls to Compaq (24-hour, toll-free) and Logitech (9 to 5 Pacific time, toll call! ) we have not been able to get the built-in microphone to work. Logitech has been less-than-helpful in remedying the compatibility/driver issue with their microphone. I dug up a 12 year-old stand-alone mic and plugged it in for audio instead. I don't know if this issue extends to other models of computer, but if you have a Compaq, I recommend getting a Logitech web-cam without a built-in microphone, or just purchasing a different brand of camera altogether.
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