Title: Does Not Work - Bad support
Product review: Bought this today, and was all excited about being able to watch my daughter's footage on my laptop. I went through the setup and the only result I got was some color shadow - Nothing worked, and I could not see anything.I tried the following:- changing various display formats (such as ntsc)- reinstalling the driver and software- removing direcx9 since it needed directx8- Increasing the USB system resource- downloading amd Installing patch from Avermedia's website (suprisingly they only list XP as supported platform although in the box I puchased stated 2000/XP)- No other information was provided on their websiteNow the average consumer won't even go half as far as I did. I work in IT as a software engineer.This product not only does not work, but Avermedia does not provide enough support information when you are having problems.When you pay money, you expect things to work. I will return this piece of crap tomorrow and go with something else.
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