Title: Horrible customer service
Product review: I've had this computer for about a year now and 6 months into having it, I've had nothing but problems. HP has poor customer service and the people don't know what they are talking about. I brought it to my computer care center at school when HP told me that my hard drive had crashed and been erased and said I had nothing left on the computer and they would have to rebuild it. The computer center showed me, that by pulling out a bad stick of RAM that all my files and programs were still on my computer and nothing had been erased, I had a bad stick of RAM. However, the customer service people insisted that I was going to have to rebuild my whole computer. Maybe they should learn some more about the things they are handling...I also have a printer by HP that refuses to work on a regular basis. Just bad products overall...save yourself and don't buy an HP.
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