Title: HORRIBLE 'CUSTOMER SERVICE/SUPPORT'
Product review: I was extremely disappointed/frustrated with this Printer from the moment I opened the box.I DO NOT RECOMMEND HP BECAUSE OF THEIR POOR Customer Service/Tech Support; also located in India so Techs are very difficult to understand.I spent literally 10hr+ on phone, 10 different Techs over a period of 4-5 days, none of the issues were resolved. Very frustrating when you spend over $300. expecting to receive a QUALITY product.Scan quality is poor, no auto document feeder, & I could not get the Scan Menu to work w/o going thru my computer.I have an HP932C printer (7 yr old) that has been a fantastic product, thus is why I wanted another HP.BUT........I WILL NEVER PURCHASE ANOTHER HP PRODUCT.
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