Title: A superb new direction in thinking about organizations
Product review: I noticed that the other reviewers make much about Wheatley's comments about quantum mechanics vis-a-vis management, but little about her much more relevant comparisons to chaotic behavior. Chaos requires basically two things- at least three variables and a process of feedback. I guarantee that both conditions are met in business. She has hit the mark about why things go wrong in the way they do, despite (or perhaps because of) what managers do to try to prevent them.Some readers have stressed the lack of concrete directions in the book, but that is really much of the point- you CAN'T strategize directly for chaos. You can only set up organizations that are robust enough to grow and change and survive when the chaos comes.One of the most enlightening books I have read in years.
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