Title: Didn't work, pieces missing
Product review: Ordered 2 of these. One box was missing the faucet adaptor. THERE WERE NO DIRECTIONS. After finally getting it hooked up we had just as many particles in our water as if we were taking it straight from the tap. We found no taste difference. Maybe we hooked it up wrong - doubtful as there's not not much to it - but THERE WERE NO DIRECTIONS. I've had better results from a Britta. Product comes with tool to open unit but it is still extremely difficult to open - good luck changing the cartridge. Had to contact the company for the address to send it back - it isn't listed on the packing list anywhere. They were very responsive and processed my return accordingly - thank goodness. I bought this based on all the positive reviews. This unit isn't worth the aggravation.
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