Title: BROKE the 2nd time we used it
Product review: I thought Hoover is a great brand and thought $75 was a steal for this highly rated vacuum cleaner (Consumer Reports rated this one a "best buy"). I read all the great reviews, and felt good buying this vacuum, but it literally BROKE the second time I used it. There was a ribbon hiding under the edge of the couch - the ribbon immediately got caught and the agitator belt snapped. I know these things aren't supposed to be bullet proof, but geez, consumers be warned - you'd better not have any socks or ribbons or whatnot hiding under your couches.
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