Title: Scare Tactics
Product review: The book focuses on individual collection through persuasion. Call it whatever you want, its still just scare tactics. The author has been in collections for several decades and it shows. The author is definitely out of touch with today's society and acceptable business practices. He actively encourages letter writing and litigation, known to be the two worst approaches to collecting debt. Scare tactics, Scare tactics, Scare tactics. The example letters were so poorly written that I would be embarrassed to use them. The lack of a qualified proofreader is readily apparent. The book was so awful I immediately sent it back....
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