Title: Archipelago Botanicals Oat Milk Lotion
Product review: I ordered the Archipelago Botanicals Oat Milk Lotion on November 12, 2010. Approx. 15 days later, I had not received this order. I contacted the seller, LUCCA, and they were unable to trace my order and it was evidentally lost in transit. They asked if I would like a refund, but I just wanted my lotion!!! They immediately placed another order for me and sent to me via Priorty Mail, and I received the order in 3 days. I was a very irate and frustrated customer, but their customer service department were persistent in solving the problem, and I now have my lotion!! Thank you LUCCA and your customer service department for making a bad situation become a positive one! Thank you again and Happy Holidays to all your staff.
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