Title: Platitudes and useless definitions
Product review: Of all the business literature I have read during my MBA this was definitely one of the least beneficial or inspiring. It gives very few useful models or theories, much of its information is much too obvious to be interesting and it uses examples that are either wrong in facts or don't really support the theories of the book. You will have forgotten about most of it as soon as you put it away but don't be sorry for that, this book would never help you achieve better operations anyway.The sand cone theory described briefly in thios book but better elsewhere is one of few interesting and useful theories of the book. Forget about the operating strategy matrix, you won't be able to make any use of that in any organisation.
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