Title: More Sadly Disappointed
Product review: I had the same problem as "Sadly Disappointed" - bought it for my wife as a Christmas present, and it just wouldn't work. The thing acted like it wasn't plugged in.I took it back to the store and exchanged it for another - it doesn't work either. I'm thinking, this must be user error - but I'm done trying to figure out how an appliance with 1 button and 2 knobs can be that difficult to operate.Calling it quits and getting the Cuisinart.
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