Title: Free Advertisement
Product review: From my prespective, readers who purchase a book on Six Sigma are somehow experienced on Quality processes and want to learn more on the topic. However, this book is a total dissapointemet, as it is more of advertisement than knowlege. The author could have written ten pages to describe what was said on 281 pages! All that was written were Black Belts, how vital were they to the process. No emphasis on the Six Segma process, no description of the mechanism from an engineering prespective. It is more of 'Six Segma is the best and we can deliver the impossible' approach! For me this could be a good Novel to read, not for serious Managers.
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