Title: Nightmare
Product review: This system looked great and the thought of having a glass backboard was very appealing. Unfortunately the backboard splintered upon installing the rim to it, not once, but twice. The directions are very specific to not overly-tighten, which I did not. As a matter of fact, the 2nd backboard that splintered did so after installing only 2 bolts to it (instead of the 4 it requires). I immediately disassembled the entire system, phoned Amazon, and they returned it without any hassle. I've since purchased a new system (from Amazon)with a polycarbonate backboard and will never purchase one with a glass backboard again. Amazon customer service made a terribly frustrating experience bearable with their excellent customer service.
Would you say this review depicts the product in a flattering or unflattering light?
