Title: AVOID THIS PRODUCT!!! Lock has rendered my bike useless
Product review: I've owned the product for no more than a month and it is currently STUCK to my front disc brake. Turning the key (I've tried all six of them) does not release the lock and my motorcycle has been rendered useless until a locksmith comes to my parking garage and cuts it off. I called Onguard's customer service and the guy did not offer any suggestions outside of calling a locksmith.I asked if this was common and he said sort of. But there's nothing to do except call a locksmith and they would reimburse the charge. He even offered to send me a new lock free of charge but when asked he couldn't tell me what good that would do. I told him he could send me a free lock valued at $500 but I would refuse to use it. I would rather use no lock than deal with this aggravation and waste of time.Avoid this product and company!!!
Would you say this review depicts the product in a flattering or unflattering light?
