Title: Great at first, until it deflates.
Product review: Warning: you cannot return this item. I thought it was the best thing ever when I first got it. Provided excellent support, and my back felt way better. After just a month of using it, though, the stuffing material deflated and redispursed in to areas that weren't being supported. I still use the pillow, but I have to put other pillows where the head is and where the back support used to be, and it's not very comfortable anymore. I am sad that I have no money to invest in a better pillow. Please do not trust all the good reviews.. Many are written by people who haven't been using the pillow for very long.
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