Title: INFERIOR PRODUCT
Product review: I received my blender for Christmas 2000. I only used it infrequently for milkshakes. 2 days ago the black plastic gear at the base of the blender broke into 4 pieces! I called the customer support center and they told me to mail it to them ( at my expense) but they could not give me an estimate on how much it would end up costing me to have it fixed! I have since learned that this is a very common problem ( they acted as if they had never heard of the problem) It seems to me a [dollar amount] blender should not have plastic gears... I am very dissatisfied with the product and the customer support!!!
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