Title: Doesn't work with a $4000 new laptop?
Product review: I bought this item and installed it in my apartment. I am running a Dell Latitude with XP and all the bells and whistles. The unit worked great for about 20 minutes. Then the laptop couldn't find the wireless network (despite the fact that it found five wireless networks operated by my neighbors). After an hour on the phone with Netgear, they advised me to do a firmware upgrade (uploading new software into the unit) despite the fact that I had just bought it. After another hour, this didn't work. They finally admitted that "there's a problem with the latest XP software running MSN Messenger" and that I should return it. Lots of time wasted. I won't buy another Netgear product again.
Would you say this review depicts the product in a flattering or unflattering light?
