Title: Very short warranty
Product review: I purchased the AX-4000 to replace an older Sony remote in this family. The AX-4000 suffers from the same sticky keys used in the older models. This makes the remote feel clunky and reflects poor quality in the fabrication. The unit finally failed today after just 4 months. SURPRISE! This clunker comes with just a 90 day warranty which proves that Sony knows that it an unreliable product. No more Sony remotes for me. You should stay away as well . . .P.S. I contacted Sony about service for this item. Phone support from some obscure foreign country was totally inadequate and ended with a dropped call with no results. Went to the online service web site and discovered that my unit "qualified" for a replacement for a fixed fee. I paid $72.00 in November 2006 from Amazon (sold by Etronics). Sony will send me a refurbished unit for $82.92 if I ship them the broken control. What a deal! Case closed . . .
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