Title: Sorry service
Product review: My 12-year old son purchased this product using a gift card that he had from Christmas. When the product finally came in the mail, it was crushed and obviously not working. I've contacted the seller on three occasions and much to my dismay, there has been no effort to make this right. Even though the amount spent was small, I would have appreciated some effort on the sellers part to do the right thing and send another pen. We will never order anything from this seller again and I would strongly suggest using someone else if you're considering doing so. Very unreliable!!
Would you say this review depicts the product in a flattering or unflattering light?
