Title: Poorly Supported Product
Product review: If you have trouble with this product, it is very poorly supported. The manufacturer technical support either wants you to pay for online chat ($60 in my case, which I declined, because the product is defective) or they want you to send it in (which I also declined, why should I be penalized postage plus time because of their poor quality?) or you get some tech support guy's voice mail. Really???From reading other reviews, it appears that this product has chronic problems with the same or similar kind of poor sound reception that I experienced. I gather from the other reviews this might have to do with the way it is assembled or possibly some of the parts that are used in it. Unless I am yelling directly into this microphone, it barely picks up my voice if at all.Sending this back to the vendor. Hey, Crown Audio, don't expect me to choose any of your other products, after this experience.
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