Title: New China Owners Offers No Good Warranty Support
Product review: Bought this for Christmas. Overheated after 15 minutes of use and overload protection shut it off so house would not burn down. Tried to get it replaced directly from the manufacturer in Canton, Ohio [I live 90 miles away in Cumberland Ohio] could not! Had to haul it 35 miles to an approved warranty repair center. That was +3 weeks ago. Folks at the repair center are really nice, even though I did not buy from them but must wait and wait for Hoover to honor their commitments. Still waiting as of 3/27/09! Vacuum worked well - sucking up dirt but, new non-american owners do not care about customer service. Want to Buy American? Then, do not buy Hoover! FJAD
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