Title: READ THE FINE PRINT!!!
Product review: VERY UPSET!!!!!!! We purchased a sandisk mp3 player and purchased a replacement plan from this company. I have a cover for it, and the case itself is in excellent condition. One day I noticed that when I turned it on the internal screen is cracked. I contacted the replacement plan company and I was told that the internal screen is cracked from something as simple as carrying it around it your pocket (pressure damage), and it was not covered because it fell under the category of accident or abuse. I said carrying it around in your pocket should be labeled "normal wear and tear" but they wouldn't budge. So I would definitely NOT recommend using this company, or make sure you read the contract first and call to see what the deinition of normal wear and tear is.
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