Title: So-so Product, Horrible Tech Support
Product review: Setup of the product is pretty straightforward, but I had problems with resetting the device (It wouldn't reset), and it continues to drop the connection so that AOL Instant Messenger and MSN Messenger lose the connection.I contacted tech support by email (which is the only way to initially contact them) about both problems. In both cases it was as though the tech support person didn't even read the description of my problem because the response did not address the problem.The reset problem fixed itself, the dropped connection issue is an ongoing problem. I should have sent it back within the first 30 days!
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