Title: Not as advertised
Product review: My Yamaha portable keyboard only came with 60 keys, not 61. The worst part about it is the missing key is right in the middle of the keyboard, making it virtually useless. I have contacted the seller (ANTOnline), but since they cannot be reached by phone it has been through email. Their online customer service department emails me back within 2 business days, but they will not replace it with a 61-Key piano. Instead, they suggest that I send it to Yamaha.Sending it to Yamaha is going to cost me an additional $27 for shipping--and repair or replacement could take up to 6 weeks--so I am highly dissatisfied. Ordering products online should be as or more convenient than going to an actual store. This experience has proven to me that this is not the case.
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