Title: Company not service oriented
Product review: This is very good coffee. However, in addition to being overpriced, I was stuck with a Fed Ex charge of $10.00. I had requested USPS standard shipping. The product arrived in 2 days. When I queried the company by email, the reply they sent was condescending, inferring I had not read their ad correctly; and challenged me to match wits if I didn't think they were right in their justification. I knew they were right, but expected an apology and/or an expression of appreciation for my business. Perhaps a way to order more and save on shipping. I was shocked at the attitude and just wrote them that I would buy my supplies elsewhere. Letting future purchasers know the company's feelings toward their buying public is my way of protesting.
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