Title: Broken
Product review: I gave the kindle to my g/f for Christmas, she opened it charged it, and tried to register it and couldn't get it to work. So she called customer service and they walked her through some trouble shooting only to say that it was broken and to send it back...what a way to spend Christmas Day w/ your NEW gift. The customer service rep was a really nice guy, unfortunatley, it didn't help make the day any better. What a disappointment!I had to rate the item and so I have to say "hate it", hopefully, I will like the replacement.
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