Title: brass-like resin plant stand
Product review: I already reviewed this product. However, to repeat, the plant stand arrived with a piece broken off. In my opinion, it also did not look as pictured. I contacted Amazon and Reorient. Reorient was responsive to my concerns, stating each stand was made by hand and the broken piece must have occurred during shipping. Jason, from Reorient, spoke to me on the phone. He said he would personally check other stands in stock and compare them to the picture. If he could find one that looked more like the picture, he would send a new one. If not, he would credit my account. Apparently none of the stands in their warehouse looked as pictured and I received a credit to my account. I was impressed with the company's handling of my situation, but was disappointed the plant stand was not what I expected.
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