Title: My HP dv9230us is in the shop for repair
Product review: I ordered my new dv9230us with high hopes from Amazon on 2/7/07, received it on 2/9/07 and put it in an official HP authorized repair shop at Circuit City on 02/11/07 where it has been to date! The problem is that the Intel PRO wireless LAN 3945ABG works intermittently. The repair shop replaced the Wi-Fi card and the computer still does the same thing. The repair shop repairman advised me that the motherboard interface with the Wi-Fi card is defective and he will now ship the computer to an official HP repair facility. I requested a new computer or my money back but HP has not responded. I can't find out Amazon's return policy for returning a defective computer on their website and a telephone contact number is also elusive? So here I sit with my new computer in the shop and my money gone and have no idea when or what the outcome will be.
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