Title: STAY AWAY FROM VONAGE: AWFUL CUSTOMER SERVICE
Product review: Believe me, you do not want Vonage service. You will curse your luck that you ever signed up for it. I bought this unit few months ago. The vonage service worked for few days and then unit started giving trouble. It would not work half the time. Then one fine day it stopped working. I still have my land line so I wanted to cancel the Vonage account. I called the account dept several times but nobody would pick up the phone. I waited a total of 7 hours trying to get hold of somebody who would take my call. The only live person I could get to were from technical support who were of no use. On top of all this I was told that there is cancellation fee of $40. I still cannot figure out how to cancel my account. Looks like I will have take the vonage account to my grave.SO DON'T EVEN THINK ABOUT IT
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