Title: Have yet to get it to work after 2 weeks
Product review: I bought the 2000P based on online recommendations and have been severely disappointed. It was delivered with a hardware problem of the magnet on the ribbon cable had come loose and prevented the scan head from moving. Now it sometimes it will recognize the scanner, other times it hangs the system with a "descriptive" error of 00000000h. I even downloaded the newest driver software...not help. I have yet to get a response back from the online support email. Bummer!
Would you say this review depicts the product in a flattering or unflattering light?
