Title: Buyer Beware!!!!
Product review: The manual lacks communication, the customer service lacks English (where do they send these calls to and who can understand the people when you need help???), the machine is way more complicated than simple. Unless you're a guy used to bad instruction manuals and used to putting things together which don't easily fit, this machine is not for you. After cleaning carpets (so I thought), apparently one hook on one part of machine was not hooked on properly, so no cleaning was done.. I would not have gotten this machine had I known its ridiculous trivial quirks.. cleaning? We'll see.. the carpet had to be re-cleaned by me and the lousy machine after talking with customer service and asking for an voice without accent.. they transferred my call then to the U.S.. unbelievable lousy manual, accented "customer service" and tricky machine, unless you're a techno-junkie who loves tinkering with toys all day. Don't buy it.. taking my back to store.
Would you say this review depicts the product in a flattering or unflattering light?
