Title: Never received undamaged product
Product review: We received the first ice machine badly damaged but hadn't opened the box before UPS left so didn't realize it for a couple of days. To Amazon's credit they gave credit for the first one immediately and shipped a second at my request. When the second one came we checked it as soon as it came in the door and it was even more badly damaged than the first so we sent it back.The damage seems to be due to the poor packaging- so very little protection for such an expensive item! I have been forced to go elsewhere and spend hundreds more for a machine that produces less in the hopes that the manufacturer will know how to package it's machines for shipment.
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