Title: Product not as described/Poor company customer service
Product review: This product was advertised as a Vornado brand filter/wick. It does not come in any marked packaging to indicate it's brand, only stored in unmarked plastic bags inside of the shipping box. Upon opening the package, a horribly strong odor was released. And when the filter was used in the humidifier, that same strong unpleasant urine-like odor filled the entire house. The filters are also too large to be Vornado brand. When leaving seller feedback on amazon stating my complaints of the product, I was contacted immediately via email and instructed that they will give me a full refund and pay for return shipment IF ONLY I deleted my original negative seller feedback. Not taking too kindly to blackmail, I declined their offer.
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