Title: Works Well, Needs External Power and Cust. Service
Product review: The product works fine, but if it's not separately powered either individually or by the usb hub, it sometimes cuts off. I wanted it to just run off my notebook's power but it doesn't seem to work well that way. At first the hard drive wouldn't show up as an external hard drive, but one short call made it obvious that this was a common problem. The customer service guy knew exactly what to do, and it was easy. I wish they included instructions in the package, but the customer service was great. Overall, I would recommend this product, but not if you are planning to move around with this hard drive powered only by a notebook computer. I used it to get all my music off my hard drive, and for that it works beautifully.
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