Title: Hard to work with. Poorly supported.
Product review: I have found this device to be very difficult to work with. It has successfully connected to my PC--via the USB port--exactly once. I have since tried to connect to another PC on my network with even less luck.I have attempted to remedy the problem via the Compaq support site and the Rioport site. Next time I plan on asking my grandmother for assistance as this will be less time consuming and will have identical results. For the kids in the back of the room, that means no results.I've gone from the Sony to the Compaq in my attempt to find a fully functioning .mp3 device that works simply and cleanly. So far both have been pretty bad but at least the Sony worked.
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