Title: Stands by their product
Product review: I purchased my Insinkerator, model # SST-FLTR with model GN1100 faucet, 5 yrs and 2 months ago so it was no longer under any warranty. The warranty on the tank was for only 3 yrs. My unit just started leaking and burned out the electrical components. For 5 yrs the unit worked just fine with no problems at all. I called Insinkerator to ask them what they could do for me. They are sending me a completely new unit-no questions asked-free of charge. Frankly I was surprised as they didn't really have to do this. I've read all of the negative reviews regarding their product and their customer service or lack there of but that was definitely not the case for me. I have discovered that when you are nice and don't exhibit an attitude it really goes a long ways. Stuff breaks and most good companies stand behind their products. I would definitely recommend this company and this product based on my experience with them.
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