Title: It quit working in less than 3 months
Product review: Bought it mid September 2012, never got dropped / anything but suddenly quit working last week. Called their customer service, without asking question to diagnose what the problem it might be, she just said, it's the bulb and that is not covered under warranty. You have to ship the unit back to us & pay $25 for the bulb plus $9.99 for us to ship back the unit to you. NOT EVEN 3 MONTHS!!! And they said they have 10 years warranty, on WHAT? It could be the electrical item in the unit, who knows? But without even diagnosing they just said it's the part that isn't covered under warranty. What A Warranty. Totally disappointed,!
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