Title: Poor customer service
Product review: I have been an Amazon.com customer for years and they have always had outstanding customer service. But to my surprise with the kindle they really messed it up.I am frequent international traveler, not living in the US but visiting the country almost every month on business trips. I was very anxious to get a Kindle and be able to travel with many books in one. I got my kindle yesterday and to my surprise I am not allowed to buy books for the kindle using my credit card because the billing address is not in the US. But they did accept the same billing address to pay for the Kindle!!!
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