Title: Poor Customer Service
Product review: The first use it ran perfectly - nice shiny floor! I followed the manufacturers' instructions for care in storing it. A few days lter, I tried to charge it and the charger wouldn't work. iRobot customer support responded to my initial complaint with a follow up note asking for more information. I responded and....nothing. I sent another note asking for assistance and....nothing. So I'm returning my iRobot Scooba and I'll never buy remanufactured and never an iRobot product again. Too bad, the floor was really shiny when it worked.
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