Title: Don't Buy a Nomad Zen! It is not being supported...
Product review: Just bought a Nomad Zen and need to reload the operating system (firmware). The firmware is no where to be found, Installation CD, Internet or Creative.Creative Tech Support does not possess this firmware and will only handle this via a RMA (factory return). My guess is they forward the Zen to whatever company in China that manufactured it. They actually want me to crack the case to look next to the battery for the serial number in order to authorize a return.And to think I sunk another $350 bucks into a Creative product after my other Nomad Jukebox's hard drive crashed. Another ..., P.T. Barnum would have been proud!
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