Title: $360 for Shoddy Build and Zero Support from Amazon
Product review: After speaking with the "Customer Service" guy from Amazon dot com I am beyond disappointed. I seriously doubt I can ever shop here again, and nor should anyone buy a Kindle if this is how they stand behind their products.So I've had my Kindle 2 since March, not even three months yet, and already the cheap white plastic case for the thing has started to crack where it connects to the leather [Amazon brand] cover. Mind you, I have never dropped the thing, the screen and everywhere else has not even a scratch, only the plastic contact point where it's held together. Somehow, according to Amazon.com, this is MY fault and in no way a defect of design or manufacturing.Seriously? Three months old and this $360[!] Chinese made flimsy piece of plastic starts to hairline fracture and the only responsibility Amazon will take is a `discounted' repairing of it to the tune of $200.
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