Title: Doesn't work, lousy documentation, weak support
Product review: I wish there was a zero stars option. In 20 years or computing, this is one of the weakest packages I've run across. Several features - most notably the "darkroom" - simply don't work. The documentation is only about 30 pages and omits many critical steps. The help file is even worse. No mention anywhere on the packaging that support is fee-based. Customer service stinks (I used to manage a customer service call center so I know poorly or non-trained customer servce people when I hear them). After paying for support, the technician's answer to my issues was "Well, I know it works, I've seen it work, it must be something with your computer" - of course he had no idea what it could be. To test this, I installed it on another, completely differently configured PC. EXACT SAME PROBLEMS. Don't waste your money or your time. Reviewers who gave this 5 stars must be shills - nobody could be satisfied with this junk.
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