Title: Give me a break!!!!
Product review: I bought this product to scan documents every so often. We probably use this scanner maybe 5x a day. It's about 14 months old. The light seems to have gone out. So I've tried calling Microtek several times and all that happens is you cannot talk with someone. It just goes back to a pre-recorded message. When you choose technical support is says to go to their website. When you choose customer support it just replays the same message again and again and again. After finally getting a hold of a live person, he can barely speak english and says that the customer support people are in a meeting and they will call me back. But before I hung up he prepped me that if the scanner is over a year old that it is out of warranty. So I can already assume that this is going to be a nightmare to get this scanner fixed. DO NOT BUY THIS SCANNER!!! FOR $1500 it will break on you and not be able to be fixed with a simple light bulb replacement.
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