Title: Great if it works....software issues plague the thing-update
Product review: The iron is excellent when it works, what can I say. The second one, which was a warranty replacement, just broke showing an "err" message and no heat, same as the last one. The first one made it perhaps three months, this one did not fare so well, failed at just about a month old. Going back to the Black and Decker store again, this time hopefully for a refund.Update- Returned this model without a problem, something B and D is good about. New iron is in the closet as a spare since I had already purchased another brand (which has functioned flawlessly for months). Still recommend staying away from this iron.
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