Title: don't buy from Brands on Sale
Product review: The item shipped, a $50 Alice costume, is a different size than what I saw online. Also, it is a 'youth' size, not 'adult' as the website said, and made in China (we all know items from China are extra small). In short, -it doesn't fit. So I tried calling the merchant BRANDS ON SALE on two different occasions and was on hold for an hour each time before I gave up. On their webpage I saw that they do a lot of Halloween sales, so I figured I'd call back once Halloween is over.After a long hold -again- they finally told me that now it is too late to return the item. I told them that I was unable to reach them, -they answered 'can't be, we got lots of phone calls during that time period'.Is it reasonable to hold for over an hour? ..esp. when you know the rush will be over in a couple of weeks?My advice is STAY CLEAR OF DEALING WITH BRANDS ON SALE.
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