Title: No Customer Support
Product review: I bought the netgear wireless router over cheaper alternatives because of its supposed higher quality. The router, however, only gave me intermittent access to the internet. I called netgear customer support numerous times, and after long waits, I received "solutions" that did not fix my problem. After five (maybe more--I lost count) calls to customer support, I asked that netgear replace my defective router. Netgear then put me on hold and after fifteen minutes no one had ever come back to my call so I hung up in disgust. I definitely recommend against buying a netgear product if you think you will ever need true customer support.
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