Title: Totally unreliable manufacturing
Product review: The Zire 71 concept may be good, but its manufacturing quality does not stand to the Palm reputation (I have previously owned a Palm III and a Palm IIIxe). My first unit stopped HotSync-ing after a couple of months of use. I sent it to Palm's after-sale service for a replacement, but 10 days later they sent me back the same unit, plus several scratches on screen and body. While waiting for a second (and actual) replacement, the photo shutter button stopped working too. Once that second replacement arrived, I have just found that the leftmost hardware button (DateBook) does not work at all, and the rightmost one (Notes) fails more often that works. I guess the sliding shell design may be more tricky than Palm expected. My suggestion is: forget the built-in camera and go for the (cheaper, but no moving parts) Tungsten E.
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