Title: Multiple units failed the same way
Product review: I installed the 8825 with three 8870s. Functionality was fine, although the browser interface is rather crude. This unit is based on the Homelogic Climate Brick which has similarly crude software.My first 8825 failed after one year, and the factory replaced it. The replacement failed after 6 months, but I was able to resurrect it with a firmware upgrade utility. The replacement has now failed completely, and Tech Support tells me to buy a new one. For nearly $800, I am giving up on Aprilaire and probably moving to Proliphix. I like the Proliphix direct access from the internet better than the kludgy way I have to access the Aprilaire 8825 from the internet.In each failure case, the symptom was the same -- the unit seemed to be on but gave no response to a web browser, and did not communicate with the thermostats.I recommend you look at other products.
Would you say this review depicts the product in a flattering or unflattering light?
