Title: Returned it.
Product review: Once I finally figured out how to strap this thing on, using the multiple page instruction booklet, I thought, "This better be worth it." It wasn't. I mean, how many straps and snaps does it take?! Then once you've got it on, you've got to be Houdini to get it off! I couldn't wait to get out of that contraption. I have twins and tried them both in it. Neither liked it facing either direction. It was so stiff that I needed to use one hand to stabilize their heads to keep them from bopping back and forth. The fabric was also too rough on their little legs and arms. Plus, there was no real comfortable place for them to put their arms - too high, or too low. They both hated it. After trying it multiple times, I just gave up and returned it. I bought it because it was Eddie Bauer and I've had good luck with EB products, but this one is a design fiasco. No stars.
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