Title: Pros and cons
Product review: Pros: large enough to hold my travel items, many compartments, well-padded shoulder straps.Cons: straps are set too wide apart for my shoulders (I am 5'4" with a small frame).If I cinch them tightly, they dig into my chest. Also, it is heavy. Finally, mine had an incorrectly sewn iPod case and a zipper that sticks badly. I contacted High Sierra on April 17th and was assured the zipper would work over time. The customer service rep also said they would send out another iPod case. Well, several emails later, it is now mid-July and no iPod case and the zipper still sticks just like it did when it arrived.
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