Title: One of the Best books I have ever read...
Product review: This book has given me practical insight to better understanding & responding to Difficult Conversations. If you ever find yourself tense or angty when talking with people who are important to you, this book will be a HUGE help. I wish I had read this years ago. My "buttons" still get pushed but, I can now take responsibility for understanding the dynamics so history is less likely to be repeated. This book has given me power and peacefulness. I even like myself more than before. This information should be taught in all schools! Read it; it has the power to change your life for the better!
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