Title: Nice concept poor directions/help/durability
Product review: It took a few weeks of trying to understand some guy from India on the phone to figure out that their software stinks. I then used Real One to download the music. That worked good for six months. Then the on/off switch decided to go off all the time. I would recommend another company. I got my brother a newer model and he hasn't figured out why he can't download onto it yet. It keeps telling him the there is no storage. He even went to an Ivy league school!
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