Title: Regalo Cots and their customer service
Product review: I purchased 2 regalo cots for my 3 year old twin grandchildren - the first one broke about a month after I bought it; the second one just broke (about 6 months after). After the first one broke I contacted the company because before I bought it people who had reviewed the cots said the corner brackets break but they had good luck in getting new ones from the company. Well, I didn't. They wanted my item numbers and sales slip and all sorts of info that I didn't have so now I have 2 cots that I need to throw out because it was so hard to get the replacement parts. The cots are great when not broken but what good are they if they break and can't be repaired?
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