Title: Just Say "NO" to buying this audio tape/book!!!!!
Product review: If the information taught on this audio-book is what they are teaching at the Harvard Law School program on negotiation, save your money on both! I have studied negotiating for nearly 20 year's now and this audio-book is a worthless piece of garbage! If you really want to learn negotiating skills (w/ or w/o dealing with difficult people), try any Roger Dawson audio program. Then again, try anything but this audio program.Now I must find a way to negotiate my money back!
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