Title: Does not work on shag carpeting
Product review: I bought this for the sole purpose of cleaning a shag area rug in the living room of my wood-floored apartment. (My rescue dog occasionally decides to go to the bathroom indoors on this green shag carpet, which probably was not the most intelligent purchase on my part, since it bears a strong resemblance to grass.) I used the product exactly as described, and it did not pick up one drop of the water/cleaning solution that had been sprayed into the rug. I sprayed again and tried again, and then it picked up a few drops of water but nothing close to the 2-3 cups that I estimate had been sprayed into the rug. Maybe this product is not intended for this kind of carpeting, but I can't find that information anywhere. You may have better results with other types of carpet. It's also kind of heavy and awkward to use, with the brush on the bottom of the unit, so you have to kind of slide it back and forth along the floor to scrub.
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