Title: God help you if you need technical support
Product review: I bought the big brother version of this unit and most of it worked except for burning CDs & DVDs. After hours of calls via India and several US location, my machine will not even recognize the drives. This is all after sending the CPU back to HP to fix and it still came back broken. They now want me to wipe 9 months of data and start new, and then send it again to HP. They will make no commitments as to how many times I will have to return it for repairs. They are just stalling for the warranty expiration. Totally unethical!
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