Title: Sarcastic customer service and flaky card
Product review: I tried to pair the card in this package with the new Maxtor 5000DV. The Pinnacle card toasts the Maxtor drive every time. Maxtor customer service can replicate my error and has been very helpful. Pinnacle customer service has been sarcastic, irresponsible, and completely unhelpful.The Pinnacle software only offers minor improvements over my existing software, so I'm out [$$$] and have a worthless Pinnacle package sitting in the closet.Don't buy from Pinnacle until they get their customer service reps up to snuff!
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