Title: Really Disappointing....
Product review: I bought this machine from WS. We had another combination machine from krups that was over 10 years old and I wanted an updated look. This machine is PRETTY, looks great sitting on the counter. That's about all it's worth. Truly, I'm sick about it. The coffee part broke after a year, I have had to make due and it has just slowly been dying. The espresso part actually still works fine. It literally shuts itself off with the TWO HOUR timer before coffee is done brewing (yes, you read that right, it is taking over 2 hours to brew a pot) and even when I try to make 3 cups it is lukewarm. I'm on year 2 with this machine and have been trying to suck it up due to the price but I'm done. I would have been willing to try to stick with krups, but as other reviewers pointed out their service support is awful. I would have to pay $40 to $50 just in shipping to get it to the service center and then pay MORE to have it fixed. For that, I can get a nice stand alone unit....
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