Title: terrible response from AMAZON
Product review: After writing a favorable review for Kindle 1 - I retract. I had a Kindle 2 all of 24 hours, fell asleep reading in a chair and the device slipped and hit the floor - less than 2 feet. The screen seemed cracked. I called AMAZON and they refused a return. PLEASE NOTE - nothing in the packaging warns against a fall from such a miniscule height. If this is that fragile, it should come pre-packaged in bubble wrap.
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