Title: Serious issues -- watch out
Product review: The printer came with software that printed only a test page. I cleverly traced the problem across the web disucssion boards and downloaded new drivers from the hp site. That allowed me to print an image -- but only in normal mode. A call to HP techs and several tests later(and new cartridges installed -- at my expense) showed the machine had a firmware problem. Needs replacement. They can send me a new one or I can return to the store. I opted for store return. It's time for you to guess -- did I get another of the same printer? Hmmm...you guessed right.
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