Title: What a mess
Product review: I have been eagerly anticipating the arrival of Brian for my sons birthday. Box arrived today. Where to start?1. Box holding Brian was smashed and poorly retaped.2. Brian's head fell off. The Manufacturer had failed to install 4screws that hold the product together.3. The Speaker was broken and dangling out of the housing.4. The plastic housing on the head was cracked because they torqued the screws down too hard.Now I have to retape the damaged box, call a shipper, and pay to ship back to them. Sigh!!!!
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