Title: The third time's the charm?
Product review: My pre-teen son saved his money for quite some time to be able to buy himself an MP-3 player. He bought an open box Rio 600 the first time,(saved $25) and it never worked for more than 1 hour. There was either no sound or alot of crackling/popping sounds. Thinking that it was due to the open box or the headphones, we returned it and were able to exchange it for a new Rio 600 (and he bought new headphones). This one had the identical problems as well as a great deal of trouble turning off and on. Once again, we returned it. We decided that this couldn't possibly happen again, and tried one last time. Although, the power switch seemed lose,it worked for about a month, then the switch completely broke (you can hear the plastic rattling around inside). Tech support has been NO help at all, and my son has learned an important but expensive lesson...stick with a company which will support its products (not Sonicblue).
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