Title: Lousy software, Terrible support
Product review: I wasted no time returning this scanner. I have eventually settled on a Microtek 4600. The Epson is sleek appearing, lightweight, fast. But fast is no good when the results are unuseable. The Epson software doesn't permit you to preset what you want to scan and whether or not to push more light to it, or less. It defaults to amateur settings and the results might thrill someone who's never used a scanner before, but anyone who has used one for graphics work of any kind, will find it unworthy. The factory is impossible to get hold of either through email, or telephone. In essence the software is lousy and the support is nil. Back it went.
Would you say this review depicts the product in a flattering or unflattering light?
