Title: Weak breakable stem
Product review: This unit has been in our house for three years. A guest bumped the dispenser lightly with a pitcher and the entire top snapped off. The threaded pipe which is used to transport water and tighten the faucet to the sink is made of plastic. It was this plastic part that snapped off with very little force. Clearly a weak design, which when tightened makes it likely to break when bumped or over time. I know ours was not too tight as the faucet could be moved around in its hole. If it were not for this weak point in the design I'd give it five stars as it works well otherwise, looks good, and has a solid feel for the valve.
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