Title: Bad Toaster Experience!!!!!
Product review: After years of good toast, but a broken, ugly toaster, my husband finally bought us this new toaster. The first time I used it filled our home with a very strong burned plastic smell. I couldn't find any plastic in the unit at all, so I figured maybe it was just because it was the first use of the toaster (although that still didn't seem right). I gave it two more tries, and STILL get a bunt-plastic smell (though not as strong as the first time). Anyone else experience this??? The toast burned also! It has a fancy-sounding "custom control" feature. Well, this only works if the toaster remains plugged in. Once the toaster is unplugged,you lose all of your settings. Here's the caveat--the instruction manual tells you top unplug the toaster when not in use!! Huh???? I called the custumer service #, and after 3 tries finally got a nice lady who told me to return to to the store and get something else. It is boxed up and ready to go! No more cuisinart for us!!!
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