Title: Non-existent customer service
Product review: This product shipped without a power cable. We contacted Altec's customer support and they apologized and said they would send out a power cable. Two weeks went by and no cable. Another call and another sincere apology with the promise of a power cable. A month later and still no cable. The unit has good sound, but eats batteries like crazy. So if you buy this item, just hope you don't have to contact Altec's customer "service" group because as far as I can tell, it doesn't exist.
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