Title: Actually, less than one star
Product review: I purchased one of these in March. It quit operating in mid-July. I have been trying unsuccessfully since then to obtain technical support and warranty replacement. When I call tech support (long distance, you pay) I get put on hold from 10 to 20 minutes to only end up being transferred to voice mail. When they return my call it is the next day while I'm gone. I am very unsatisfied with their service.As for the drive, you cannot use name brand disks in it. They only recommend off brands. The software that comes with it doesn't work properly. You have to go out to Adaptec to find the missing drivers. Altogether a very bad investment. Buy a CD-ROM or CD-RW or DVD from a name brand, not these people.
Would you say this review depicts the product in a flattering or unflattering light?
