Title: Poor Quality, Improperly assembled at factory !!!!
Product review: I paid extra to receive it in 2 days, but I could not use it because the hose fitting was assembled at the factory wrong. They installed it backwards, and I can not use the machine. I used the help website to send an e-mail and found no acccess to e-mail. Called the help phone number and hung up after being on hold for 20 minutes. Called the nearest service center and he said return it to where you bought it, eventhough the Hoover documentation says go the service center first. The service center also mentioned it would take a while to get the replacement hose because they are very slow. Poor quality and customer service.
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