Title: The worst gift ever!!!
Product review: Oh my god, this product was the biggest headache. I received one as an early Valentine's Day present, and it quit working after a week, as soon as I figured out how to load the songs and bought the expensive memory card, it broke. If yours says "upgrader" then beware. I went through the upgrader process not once but twice, and it never would work. When I called support, they said to take it back to the store. So I did. I will be saving my money for the mini-ipod when it comes out.
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