Title: I've seen better books
Product review: I think this is a very important topic that definitely needs to be addressed. I think the authors do a good job, but I do have a few problems with the book. Although I can learn how to overcome conflicts, I still feel like conflict is approached as a problem. I recently picked up another book on this subject: The Coward's Guide to Conflict by Tim Ursiny. I loved Coward's Guide because it approached conflict as an opportunity, which I think is a tremendously positive outlook. Staying positive is one of the greatest challenges in dealing with conflict.
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