Title: Broken and Unrepairable
Product review: When this unit worked it was great. About 3 years after we purchased it, problems began. First, the lever would not put pressure on the cork so the cork needed to be removed by hand. Then it started pushing the cork into the bottle rather pulling it out - the screw would not turn as it went in.I notice that there are broken peices of what may be a stop in the recesses of the body, but no easily replaceablepieces, no parts list, no suggestions other than replace the screw.My concern is that plastic corks require greater driving force (they are harder) and therefore may break these devices.We took it back to Williams and Sonoma and they said what a shame. Buy another.I was happy to see other reviewers have had good luck with Le Creuset warranty repair.
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