Title: Terrible Customer Service
Product review: Fan is very powerful which is great. Fan was shipped on time but with the wrong blades. Asked for correct blades and no response. Second request the correct blades were shipped. But the big problem is that the fan stopped working after about 3 months... and IT TOOK FOUR MONTHS OF EMAILS (many unanswered; some saying we are working on what to do) for them to tell me what to do...they gave me the link to Casablanca customer service. So much time elapsed that the warranty is not as good as it was. All it took was for someone in customer service to email me "Go to Casablanca customer service we can't help you, here is the link".
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