Title: driver software doesn't work well, support is pathetic
Product review: I have used this product for a week or two now. Once a day or so, the driver software crashes, turning the Lexmark "red diamond" into a "red X" and the only solution at this point is to reboot - the device no longer will print jobs from the printer at this point. I reported the problem to support and they claim it is not a "known issue" - even though I find web pages on the internet which mentions other people having the same problem. "Hide your head in the sand" support policy, I guess. I will be returning this item, I think.
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