Title: Major disappointment
Product review: We had this trash can in the past and it worked well. However, this time around the product has been a major disappointment. Despite repeatedly waiving your hand above the infrared sensor (in accordance with the manufacturer's instructions), the lid usually will not open. You then have to manually press the "open" button, defeating the purpose of buying a "hands-free" trash can.Also, when the lid does open, it does not open fully - I would estimate it opens at a 20-30 degree angle. The lid opens fully upright (90 degree angle) only when the "open" button is pressed manually.The other problem with this product is that the lid is supposed to remain open when the manual "open" button is pushed until the manual "close" button is pressed. This does not happen with our product. The lid closes on its own after a few seconds. This is very frustrating when you want the lid to remain open while cooking and cleaning.
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