Title: My mistake
Product review: I wrote the following review/complaint:In July , 2009 I ordered an Amazon Kindle and was very pleased with it--have been pleased until today. When I went to recharge it the USB cable practically disintegrated in my hand--the outside plastic layer is crumbling. I have called the kindlesupport number 1-855-321-8851 and I have written to Amazon to no avail. No one answers the phone and no one answers my email. Bottom line, I cannot use my kindle. The USB cable is damaged despite careful handling and storing of this cable when not in use. Unfortunately, the product is only as good as the service offered and the service is awful. This should be considered when buying a Kindle; if anything goes wrong you are on your own.Another customer sent me the correct phone number for service--1-866-321-8851, they answered right away and will replace the faulty cable immediately. So, I was able to contact them.
Would you say this review depicts the product in a flattering or unflattering light?
