Title: Beware of 30-day policy and extended warranty
Product review: My Kindle screen looks like an etch-a-sketch that hasn't been shaken to remove the lines. Unfortunately, it is the 35th day after purchase so, I have to accept a refurbished Kindle for replacement. Amazon does not care that I spent $359.00 + $65.00 for the extended warranty. So, now I have a rebuilt Kindle 35 days after my initial investment of $424.00. And - no one at Amazon customer service cares about the fact that I have been a very loyal customer for 11+ years spending thousands on books through the years as well as being an Amazon Prime member. So much for customer satisfaction. C'mon, Mr. Bezos! Treat your loyal customers a little better than that. If the Kindle is so delicate (no, I did NOT drop it), then at least replace it with a new unit when a customer has only recharged it TWICE!!! I may have to learn to shop at a different book store.
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