Title: No Software! DO NOT BUY!
Product review: I have a home system that was set up three years ago by a professional installer. I purchased four of these remotes, now one doesn't work. Since my installer is now out of business, I figured I could just buy a new one and set it up myself. Wrong! After spending over $1k for this company's products- they decide that I can't be trusted with the software needed to program the remote! Why allow it to be for retail sale if you're not going to let retail customers use the software?
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