Title: Outlook integration is a total JOKE!
Product review: I think the other reviewers have covered most of the flaws; however, the only reason I upgraded was for the "improved outlook integration". What a waist of money!1) They make you disable Word as the email editor...! What is the point of having outlook if you cant use Word? I might as well use notepad.2) You have to manually reconsile historical messages.3) The emails that do show up in the Act history are poorly formated and hard to read/navigate.4) The time/date stamp for emails in Act is from when the message was added to act, not when it was written.5) The calendar sync is slow and defaluts to OVERWRITE outlook6) Act & Outlook both run slower (if that is even possible) with this "feature" enabled.7) WORST OF ALL - the MAPI directory they make you create in outlook that links to Act causes Outlook to hang frequently.It's no wonder they have ZERO information about this feature in the sales material, it's vaporware.DO NOT BUY THIS PRODUCT.
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