Title: Don't buy this if you plan on updating it
Product review: This toy is great to start. But when you have to update (reason we bought it) it does not work. Have tried MANY times to get with customer service (emails and phone calls). They keep having all these funny solutions - NONE of which work. They now want me to buy a new pen because the newest pens don't have issues updating with the new software for download. Sounds like a problem on the company's end. NOT WORTH the purchase price. Don't buy from Oregon Scientific. I have seen MANY reviews about issues with the customer service they provide and I can see why. I now have a couple hundred dollar useless globe with out of date information on it.
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