Title: Caught in Delonhi Warrantee Hell!
Product review: First: Great fryer, love the design and function. Used it for 4 months until the electronic unit started to flash error message and would not function.Second: Warrantee Hell! After 6 weeks at Seattle service center unit returned in exactly same inoperable condition. Service center staff rude and said it work fine. Complained to Delonghi. After 2 weeks, their position was: "send it to another service center if you want it fixed". Could not talk to a supervisor. Attitude was not helpfull at all, but further it was obstructionist. Have unit 8 months, worked for 4 months. Still not fixed.Delonghi could use "HOW TO RETAIN A LOYAL CUSTOMER" lessons from Cuisenart and Weber!
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