Title: Chineese Junk!
Product review: My router broke down two days after the 90 day software warranty failed. Netgear techs misdiagnosed the problem as a software problem and charged me 36$ to get support. When they discovered it was faulty hardware and that I was under warranty, they refused to refund the 36$. They then offered to replace it, but with an inferior unit (They were out of mine) and told me they would ship it only after they received the broken one, and only after I paid return shipping. When I asked to speak to a supervisor, they put me on hold, then disconnected. I will never go near these people or their junk again.
Would you say this review depicts the product in a flattering or unflattering light?
