Title: Beware of Defective Kindles!!
Product review: I bought a refurbished unit through Amazon's Warehouse Deals. It arrived DOA, would not charge, would not turn on. I called customer service and the helpful rep said they'd send a new one. They promptly sent a confirming email about the replacement and then never shipped it. Called back to find out why and after multiple holds this time they sheepishly said they would not send a replacement out for a refurbished unit. So I was told to send it back and they'd refund my money once they received it and, then, I could order a new one. Would have been nice if they stood by their products that they claim to have refurbished, or at least replaced them when they said they would.A disappointment.
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