Title: Vonage - the worst thing that happened to communications
Product review: I'll tell you why I hate this service so much:1. Major downtime - I lost service for more than 10 days within the past year2. Sound quality - very loud static, especially when bandwidth is consumed (like when someone is online)3. 15 minute or longer wait time to get a service rep4. Penalties - $40 to cancel within 2yearsI canceled this service and bought the Ooma. $250 one time cost, NO service fees and no downtime. I've been using it for 2 months now. Plus Ooma has far better sound quality and all the features of Vonage.
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