Title: Broke after 1 year, 3 months
Product review: I bought this for my parents for a present when their old, trusty grinder broke after MANY years. It plain old stopped working. It was three months out of warranty and I was told that we could send it in for repair, $35 minimum charge plus shipping. When I told the customer service person on the phone that hardly seemed worth it and that I could assure him the new one I was going to buy wouldn't be a Krups, he said, sorry... Some consolation.
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