Title: Run, do not walk, away from this product and company
Product review: I bought my son the Creative Zen 6GB MP3 player for a gift less than two years ago. After only normal use this player developed the same headphone jack problem that thousands of other suckers reported. Emails to Creative generated only BS responses and directed me to call them--paying yet more money--for nothing.The bottom line - don't buy a Creative product because they don't stand behind their own (shoddy) work. Spend a little more for a QUALITY product
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