Title: Broke in less than one hour
Product review: The Canon printer worked well for less than an hour. Then it died. Canon technical help tried on the phone for 45 minutes to get it to work. They failed. They offered to trade it for a used refurbished printer. I refused to trade my new printer for a used printer. I went through three levels of management over two days and got nowhere. Canon policy is to trade defective products for used refurbished equipment. Would you want to buy a new car, have it fail the first day, and be offered a trade for a used car by the dealer. Or, how about a defective toothbrush being traded for a used refurbished toothbrush. I will not deal with Canon ever again. I got my money back with the help of the Amazon guaranty. Thanks Amazon.
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