Title: Crazy hard to operate.
Product review: Ok, I'll be honest - we never even got these installed. My dad, who is VERY mechanically inclined and my husband spent half an hour trying to figure out how to even unroll it. Then, they spent another hour trying to figure out how they were going to rig it up so it would work with our stairs. We have the carpet covered baseboards and then a chair-rail like trim. Even with the extra installation kit, it was going to be a HUGE challenge. But, the deciding factor in my sending these back was how hard they were to open. I have elderly in-laws and several different babysitters who were ALL going to need to use these to go up and down the stairs several times a visit. It was just too hard for me to try to remember the 3 steps it took to open them, let alone asking all those other people to do it. I sent them back and ordered an accordian style gate instead. We'll see how it goes!
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