Title: It dosen't work
Product review: To say that I don't like this product and the company who made it is an understatement! I purchased it new and have never been able to make it work. Furthermore, numerous calls to the company's tech support line go unanswered and they have not responded to my emails. As far as I can determine, customer support simply does not exist. After exhausting all troubleshooting hints (both in the manual and online), I simply had to give up.
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