Title: worst customer service ever encountered on Amazon.
Product review: I recently had a customer experience that I'd like to relate. I'm a homeowner who's experienced a problem with my garage door opener and wanted to fix it myself. I replaced the capacitor first and had good luck with the part. I received it fairly quickly and it did the trick. I then proceeded to make a rookie mistake and broke the optical interrupt wheel during testing. Having had a positive experience with North Shore the first time, I figured I'd find the wheel there. I ordered it and waited for it for 2 weeks and didn't see it. I contacted their "sales department" via email and was told the part had to ordered and it would ship that day. I said Ok and mentioned my disappointment that it would take 3 weeks to receive any part regardless of how small or inexpensive. I then mentioned, perhaps stupidly, that my Amazon review would reflect that. The response I received? "I just canceled the order.... Go get it from someone else!"
Would you say this review depicts the product in a flattering or unflattering light?
