Title: No customer service and terrible return policies
Product review: The screen of my kindle broke 31 days after I purchased it. The best that Amazon could do for me was to sell me a refurbished unit for $165. This is crazy, since a new one only cost $259. Wake up Amazon!!!! Haven't you heard of giving away the razor, so that you can sell razor blades forever? I guess I won't be buying any more razors (ebooks) from you. I can't wait for the iPad. Good Luck.
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