Title: Incompatible parts
Product review: I can not rate this item. It arrived with bolts and nuts that do not fit together. (the hold the vacuum together) Calls to the number listed on the vacuum are of the your call is important to us variety as you wait, wait... The company instructs the purchaser to call them and not to return it to the store. Given this policy I would recommend that purchases be made at a local store that will assemble it for you. We are familiar and experienced "at do it your self" but that is impossible when you do not have the right parts.The Hoover Vacuum was purchased on Amazon.UPDATE!!When we finally spoke to a HOOVER representative they said they could not be certain that they could replace the defective parts so they were SENDING A REPLACEMENT VACUUM!! We hope this works out.
Would you say this review depicts the product in a flattering or unflattering light?
