Title: Book isn't complete.
Product review: First of all, thanks to all who've written reviews on this book, you were an immense help. Second, I found this book to be incomplete. As everyone else has said, the parts covering the OSI model were not in-depth enough; the questions I tested on were very specific. Also, there was not enough on switching. Although you could pass the test without doing to well on switching (as I did) it needed more than just VLANs. Bottom line: This book isn't bad, but if you've taken ICRC, that book will probably be better.
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