Title: Soapy carpets and an unhappy customer
Product review: Since we purchased this cleaner, we've had no end of trouble with it. Within the first 90 days of purchase, we had to twice replace the unit. The current one is rarely used and when I pulled it out to use it today, I ended up with it dispensing all of the soap in a very little area. Now my carpets are soapy and I will have to rent a professional cleaner to extract the many ounces of soap that are now in a less than 3 foot area of carpet.Had this machine been heavily used, I would be more forgiving but the fact of the matter is that I've never used to for extensive or heavy cleaning. I have cleaned at most 5 rooms with it before this incident. I will be buying another brand in the future. Bissell has disappointed me with the lack of quality this cleaner has shown.
Would you say this review depicts the product in a flattering or unflattering light?
