Title: Parts are unavailable...anywhere.
Product review: The product works extremely well. However, the catch is that when it needs repairs, you have to call for service. If you are a DIY kinda guy like me, don't waste your money. I have been to two plumbing distributor stores - the kind of store where you can find any obscure plumbing part in the country - and they do not carry simple replacement tubing. The manufacturer has a monopoly on repacement parts that are only available through a "service call." You can't even buy the parts from their own website. For a $205 device, I am not willing to pay $75 to have someone come out and sell me a $4 part. No thank you!
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