Title: Did not work, times 2
Product review: The first HB311 Utility Heater didn't work: The pilot light came on, but not the fan nor the heating elements.Amazon sent a replacement, which didn't work either. The pilot light came on, as did the heating elements, but not the fan. Without the fan the heater would be a severe fire hazard.Amazon made it very easy to return the items. So, I am pleased with Amazon customer service----but not this particular item.
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