Title: Buyer Beware: Defective Device and Warranty
Product review: Buyers Beware.Read the warranty before purchasing. When your Kindle breaks (mine lasted nine months), Amazon will only send you a refurbished device. Amazon will not repair your Kindle or replace it with a new device. So you will be getting a Kindle that was defective for some other reason as your replacement.That's not the "customer centric" approach I expected. So, you get one defective Kindle replaced with another provided you are in the one-year warranty period. If your Kindle breaks on the 13th month, I guess you will have not recourse whatsoever.And think about it...if Amazon has an inventory of refurbished devices, what does that tell us? It tells us that there are quality problems with the device.
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