Title: WORST customer service EVER.
Product review: Held on to this for six months before I opened the package and installed it. Had a heck of a time getting this thing hooked up.1) The software (CD) didn't work, and the software on line was a serious pain to a) obtain and b) install2) Customer service wouldn't help me because their policy is to deny service 30 days after purchase of the product!3) After doing some serious digging (internet searches, refreshing their webpage) I finally got this thing in order.Netgear lost my business permanently.
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