Title: Masterfully written and a fun read!
Product review: There are many books on personality studies, but this one is distinctive because it covers excellent material in dealing with conflict. It has excellent helps in better understanding "pace and priorities" of differing types of people and how to reach out while they're under stress. It also provides greater insight into the broad strokes of basic stressed-out responses and why we respond the way we do to difficulties...and difficult people. A highly readable resource and a reference I return to again and again!
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