Title: Beware the inadequate warranty
Product review: Much as we like the reading quality on the Kindle, it is much too fragile and Amazon's inadequate warranty offers no relief. Our Kindle fell off a step stool on to carpet -- a pretty minor "bump". Thereafter, the screen was about 1/3 unreadable. When we checked with Amazon, we were told that they would replace the unit for $200 -- more than 1/2 its cost -- despite having been received only two months earlier.We have subjected personal computers, GPSs, cell phones, Blackberrys, etc. to much tougher falls and no damage has resulted. The Kindle is just too fragile....and, given that, Amazon should improve its warranty.
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