Title: Lousy tech support for obvious problem
Product review: I received this as a gift. I was so psyched! Then I tried my new 120g ipod. No video. Then I read the directions. Ok, doesn't support that one. Tried my husbands 80g. It's supposed to work. It didn't work either. So I called tech support. Three times. No one ever asked if I was using a new ipod classic. Mostly they put me on hold or repeated back my information to me. Finally, it was confirmed that it was a compatibility issue with Apple and this device. That's two hours of my life wasted.DO NOT BUY IF YOU HAVE A NEWER IPOD!
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