Title: Disappointing
Product review: I was very excited about the concept of this toy, so I suggested my parents buy it for my son for Christmas. We love the other LeapFrog products that we own, but this one was disappointing. I too, had the problem of letter recognition with this toy. Almost every letter that we put in was identified wrong. So, my husband took it back to the store and exchanged it for another one. That one did the same thing!! So, back to the store he went for a third try. This one we kept. It only identified a letter wrong once. When we tried to call LeapFrog customer service we were on hold for an hour and eventually hung up. I would not recommend this toy to anyone, because you have a very good chance of getting a lemon.
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