Title: Broke within first hour
Product review: I loved the launcher at first. It was smooth to operate and consistently launched the balls high and far. After about one hour of use the strap broke. I put the strap back on and the other side of the strap broke. This time stiking me hard enough in the neck to leave an eight inch raised welt. After puting the strap back on one more time and being a bit more cautious, I launched a few more tennis balls before the strap broke again. I reported the strap problem on the company website and am waiting for a response. I am extremely disappointed (Not half as hearbroken as my dog) since the product worked great but just broke down.
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