Title: Can't beat this product, or Amazon's amazing service!
Product review: I can't live without my Kindle, but this review is less about how magnificent this device is (just read the other reviews) and more about how awesome Kindle support is.So, the weekend before a big camping trip, my Kindle screen bungled up and the whole thing stopped working. That's fine, in the electronic age these things happen often. I called customer support in desperation at midnight, figuring my Kindle was shot and I'd end up having to buy a new one. Unfortunately, there was no hope for my Kindle, but imagine my delight when a nice guy named Forrest asked a few brief questions and then told me my BRAND NEW Kindle would arrive at my house in two days. And it did, just yesterday...and just in time for my camping trip!Honestly, you can't get that kind of service these days. I'm overwhelmed and proud to be the owner of such a great product with such a great support team.
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