Title: Caveat Emptor
Product review: After eleven months the indicator lights stopped working. Sent unit to auth. repair facility they said 2-4 weeks. After 4 weeks they said "at least 2 more weeks" because they have difficulty getting parts. Emailed customer service and have no response (other than an automated acknowledgement) in three days. Called customer service, put on hold while they announce place in queue for ten minutes only to be transferred to voicemail.Found out that the customer service and warranty service is administered Fox International Inc. in Ohio, not Delonghi. They are members of the Better Business Bureau with a history of customer service complaints.The radiator worked well but if you are thinking of getting one this winter you better think twice. If you have a cust. serv. issue "forget about it".
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