Title: Plastic part broken, no longer dispensing coffee
Product review: Machine is a couple years old and stopped dispensing. I clean it regularly. The mechanism that pushes up on the tank to release coffee appeared to be working ok, and the part on the tank (the valve) will release coffee if I press it by hand. Unsure what the problem was, so I emailed H-B customer service, even emailed photos of the lever and the valve... they told me to buy a new tank. With tax and shipping we're talking about $22. I got the tank, installed it, no flow from the new tank either. (there goes 22 bucks I could have put toward a new coffee maker) Turns out the lever arm that pushes up from the bottom part was cracked and looked ok (did not break off completely so appeared to be working). I'm not sure I would buy another one of these model 47454's. Also was unsure I should trust their service folks - turns out to be true.
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