Title: Would Be Great If It Worked
Product review: I'm now on my 3rd unit. The first was a raincheck substitution at Best Buy (amazing isn't it). That one skipped and distorted all of the songs that I put on it. Then it finally ceased to work at all. It played back popping and static. The second unit was playing fine and then suddenly started to pop and play static like the other unit did. I tried everything to get it to work but no luck. I updated the firmware and the Rio Audio Manager Software and that ended up being a waste of time. I'm crossing my fingers on the third one. A note of advice: Don't shop at best buy I you intend to return something. They have even worse service than Diamond/S3/SonicBlue and the morons back in computers have no idea what they're talking about. If you want an MP3 player, go for the Compaq, or the Creative Nomad. Diamond went from a company that makes quality players to an enormous superpower that can't get anything done.
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