Title: Karcher is junk, customer service nonexistent
Product review: I bought a Karcher and it failed in the first year. Used the Rapid Replacement Program, and the replacement has now failed, too. Customer service is impossible to reach. I could sink more money into this, or throw it out and go with a defferent brand. Based on the lack of service I have seen so far, and the number of other bad reviews on Karcher products, I prefer the latter. Hard to believe Karcher can stay in business with such a lousy product and incredibly little regard for their customers. Don't buy a Karcher!
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