Title: Gave up fixing this one!!!
Product review: Broke twice, the second time I spent $80 and hours on the phone with tech support and hours on the web. I cleaned every part they said needed cleaning, I plugged and unplugged, rebooted, reinstalled. What a piece of junk. Main problem is there is a decoder strip that gets dirty and wont work until it's spotless. After a year the decoder strip is stained to the point that it cannot be cleaned. HP has lousy and expensive service. The ink cartridges leak. Avoid HP printers at all costs!!!!!!!!!!!!!
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