Title: Missing Files and unorganized tech support...
Product review: Our company purchased PC-Cillin Internet Security 2007 since Norton's 2007 version of there software is not compatible with Windows 2000 (hey, we're a non-profit organization.) When we installed the program on our windows 2000 computer, we realized something was missing. The Anti-Spam feature was non-existent! No toolbar, no filter. It took 2 weeks (including weekends!) for TrendMicro to come up with a solution. It turns out that there CDs were missing a few files.....And the poster who said that the shortest wait time was 45 minutes was not kidding.... There tech support asigned us a "case number" but nobody made any notes in our file, so every time we called we had to explain the issue, tell them what was missing, have them go through 20 different steps, which we had tried 20 different times, to end up with nothing. Once you get the program running, with all the components installed, it seeems ok.
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