Title: Scanning lamp went out
Product review: I thought the scanner was great, but the lamp went out just after 1 year after I bought it. So now all my scans have a rainbow line from top to bottom. Microtek's extent of technical support is reinstall the drivers, if that doesn't work you have to return it so we can repair it, because there are no authorized repair people out there, but us. They will not sell me the lamp, because they need to repair it themselves (they want the labor dollars). So, after I paid $1,400 for this thing a year ago I am going to have to pay another $200-300 for repair and shipping both ways.
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