Title: Dell Inspiron 5100 battery
Product review: Ordered this battery for my laptop. Arrived and it was dead. Contacted company to return it. Communication on how to return the product was timely, but when I got a replacement battery that was dead too. I was able to return it and even though I got all my money back in full it was a lot of headache going back and forth with the emails and having to twice make a trip to the post office to ship it back. It took a over a month to finally close this issue. Even though I got all my money back in full and the emails on the status was very communicative it was a pain. It took two dead batteries to be delivered to a customer before an email from customer service stated that maybe the batch was bad and it needed to be looked into.
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