Title: Great product, poor packaging.
Product review: I ordered two of these trimmers, one for myself and one for a friend. I received the box less than a week later with only one trimmer inside, even though an invoice clearly mentions two. I emailed Amazon to complain and was told a second one would be delivered at no extra charge. That was kind of an odd statement, considering I wouldn't pay an extra charge for a mistake that wasn't my fault. Anyway, I did get the second trimmer and I'm happy to say that we are both pleased with the product. It does everything Panasonic advertises it does.
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