Title: Excellent resource for purveyors of open source solutions
Product review: I came at this book from a different angle - that of someone looking for resources and strategies to convince potential customers of the benefits of open source solutions. Golden's book is extremely valuable in this regard. It presents a framework (the OSMM) to assess the viability of an open source solution. It has the added benefit of managing customer expectations for me. It informs the intended audience (IT organizations) what they can reasonably expect from enterprise level open source solutions and what their responsibilities entail. In short, the author describes the underpinnings of a paradigm shift in the process of evaluating and deploying software.
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