Title: leaked within 3 years
Product review: I bought this dispenser because I liked it's hot water capacity and the turn knob. However, the knob was difficult to turn if my hands were slippery in any way and my husband couldn't use it with his reduced hand strength. Moreover, it leaked within three years. I did not contact the company until after I replaced it and at the handyman's suggestion, I emailed them. Of course they would have nothing to do with it now that it was removed from the sink. Our handyman took it apart and ascertained that there was a design flaw - the hot water goes through a plastic piece in the bottom which melted over time. When I contacted Emerson customer service about this, they ignored me. I have written to someone higher up. We will see what she says.
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