Title: Disappointed. :(
Product review: I received this mixer as a gift. (If I had a receipt, I'd be demanding a refund from someone!) The problem with mine is one of the beaters falls out during mixing. When it drops from the locked position, there's a god-awful clanking noise because it starts to collide with the other beater in an unintended way. I have to stop, push it back in, and start again. It would happen about every 60 seconds at first, then I tried replacing the beaters by ordering a new (overpriced) pair on the Sunbeam website, but it got worse. Now it happens so frequently, I can't use the mixer at all.
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