Title: Backordered, then arrived Broken, cannot return
Product review: Firstly, this item was on back order for about 3 months. When I finally decided to not respond to 'accept' an additional new ship date, the item magically was in the mail to me.Secondly, the item arrived broken at the base where the handle meets the roller part.Thirdly, Amazon is not responsible for returns on this item. You must go through the manufacturer and finding that information. The manufacturer was not open to return/refunds and only wanted to ship another one to me. We'll see how the second one does....
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