Title: DOA and no customer service
Product review: The first day I received this item I tried to turn it on, and it didn't. It wouldn't work with batteries, nor with the cable. I called customer service and left a message. And waited.They never got back to me. To add insult to injury, I couldn't even follow up with them, since the automated message warned that leaving extra messages would only delay a response.EDIT: They eventually got back to me, and accepted a return for a refund.
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