Title: Inferior product. Appalling customer support.
Product review: Within the first month I noticed that the router was intermittently dropping both wired and wireless connections. During these connection drops the router could not be accessed at all. "Ping" commands to the router's IP address were timing out. This indicates a failure either with the firmware or hardware.I submitted an online support request to Netgear, waited a week, and received no response. I submitted another support request, and again was ignored. The third time, I sent a message saying their support was useless, and they deleted my online registration.I can forgive problems with a product, but with such a lack of respect for customers, I think Netgear is a company to avoid.
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