Title: Customer Service - Grade "F"
Product review: Received my Kindle as a Father's Day present from my children. I've had problems with the device ever since July.I have contacted "customer service" over 65 times regarding the issues. In addition, I've tried to reach Jeff Bezos (CEO) more that 37 times by both telephone and e-mail combined. At one point, I was directed to someone named Erick Pullen, Executive Customer Relations. Repeated, and I do me REPEATED attempts to have this gentleman call me have been absolutely futile!Anyone out there thinking of buy this product, beware! Amazon's customer support is non-existent! And, judging by the way Amazon's executive management has handled my personal situation, it would appear that their corporate culture is both arrogant and apathetic.
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