Title: poor quality control and service
Product review: After opening the box and taking all the pieces out, I can't even start to put it together because there are pieces missing. (Obviously, the quality control paper verifying that all the pieces were checked is worthless.) I called the number on the instruction page, and they will ship the pieces in 7-10 business days, which is much longer than other companies I have dealt with. Now, I have an open box with different pieces everywhere, and won't get this resolved for 1-2 weeks. Based on other reviews, it sounds like this is a common problem. Cute chest, but expensive for the quality, and not worth the added hassle. I will probably try to fit all the pieces back in the box and return it.
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