Title: An Abomination
Product review: The Umax Astra 2000U has locked up completely on me after very limited service. I have attempted Power Cycling as recommended by the website, with no results. The VistaScan software, the scanner control strip module, and any attempt to access the TWAIN driver through Photoshop or Photodeluxe all crash my laptop. As other reviewers have testified, customer support is either nonexistent (via email) or unconscionably expensive (via telephone). Had God not convinced Pharaoh to free the Hebrews with the Passover plague, He surely would have bombarded Egypt with thousands of these useless scanners. Invest your money wisely: go HP.
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