Title: Terrible sound quality, terrible service from Amazon
Product review: Overall, the sound quality of the Polycom Soundpoint Pro SE-220 I received is terrible. There are often buzzing sounds and the speaker phone breaks in and out with odd crackling sounds. This item was a Christmas present and was not even opened until after the 30 days Amazon allows for returns. I figured Amazon would make an exception to the 30 day policy since this item was a lemon right out of the box and it was not opened due to Christmas within the 30 day window, I was wrong. I have to assume that this problem is with my phone only based on other reviews of this phone, but if you are going to buy this phone do not buy it from Amazon.
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