Title: This is a really CRAPPY heat/cold pack
Product review: I bought this recently for my injured back. Put in the freezer overnight for use the next morning. Took it out and what? It's hardly even cold. For maybe 2 minutes. Okay, so a couple days later, I now need to use heat. Heat it in the microwave per the instructions, and what? It holds heat for MAYBE 20 minutes. Advertising says longer, but that's bull.Furthermore, on about the 10th use, and on a new day when I've not heated it up yet, I put in the microwave for the maximum alloted time per the instructions, and what? It disintegrates in 2 places and the inner material falls out. Crappy crappy pack. Also, you know what's inside? Some kind of seed. Seeds?? No wonder the damn thing didn't retain cold at all, or heat for very long. Poorly designed item. Threw it away, and then a few days later thought I'd call them. Looked for them via the net... can't find 'em anywhere. No website, nothing. What a brilliant "company." Buy something else.
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