Title: Very Unhappy with Amazon
Product review: I ordered this product through Amazon.com on December 12,2007. Should have had no problem getting it before Christmas. I recieved a shipping notification and a tracking number and they charged my credit card on December 12th. I waited and tried to track my item everyday up until Christmas Eve. They would not let me do a lost package claim and still tried to blame the shipper. On December 28, 2007 they changed their story and informed me the vacumn was no longer available and offereed me a credit towards a future purchase. I declined and told them I wanted a full refund or would dispute the charge with my credit card company. I received a credit but would be hesitant to buy from Amazon again. They lied and made up a tracking number when the item never actually shipped. I went to a rival site and got the item by overnight air, but not having the order to wrap for Christmas was wrong on all points. Marjorie Stasko.
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