Title: Very upset with this model
Product review: I bought this product because our friends swear by it. She checks all the reports about it and says it is great. However, I ordered it and within a few days the agitator stopped working. Amazon customer service was great and replaced before I had a chance to say anything. We received the replacement and the same thing happened. Although this time, not only does the agitator work when it wants to, we now have a really bad burning smell in the house. My wife is so angry about this that she wants it sent back and nothing to do with Hoover. I'm very disgusted by this product.
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