Title: Don't do it with Tivo
Product review: The idea is great. The execution from TIVO is just that, an execution. It would have been less painful to be shot quickly than to go through dealing with their "service" issues. Dial in and get an "expected wait time 25 minutes". Please. Then the pitch about "if you had gone to our website". Well I had already. Everyone I spoke with was rude and condescending. This company won't be around long because other companies provide better DVR's and service.The warranty is the next biggest joke. You have to give them either $99 or $149 if your unit breaks, which it did, and they send you a rebuilt with a 30 day warranty. You can't buy a brand new one for $150, that has a warranty, and use your current subscription service.Don't use their product our service. I suggest you use another provider or your cable service.
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