Title: Bad phone; worse service
Product review: I received this phone/pda from Amazon. Unit was defective. T-mobile replaced, but only after spending HOURS with tech support (which by the way takes at least 20 minutes to reach after the CSR transfer the call). T-Mobile's coverage was really bad -- could not make calls in urban areas in California (e.g., LA, SF). I cancelled the unit during the 14 day trial period. I just received a bill from T-Mobile for "partial service"! Would not recommend this phone or service to anyone.
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