Title: IOGEAR - Poor Product & Poor Customer Service
Product review: While Amazon is great, especially with price, guarantee, returns, etc., I should have followed the advice I read prior to purchasing the IOGEAR 4-Port USB 2.0 and 3-Port FireWire Universal Hub GUH420. My previous hub, the same thing, didn't last more than a few years. The new one didn't work right out of the box. When I called IOGEAR, the troubleshooting tech was useless and told me the hub wouldn't work on my MAC. I know for a fact it does, however the 3 red lights told me immediately something was wrong. The tech couldn't tell me what each color indicated, nor did the directions. She was rude and told me to send it back to the store I purchased it to get me off the phone. To sum it up, really poor customer service and I wouldn't recommend the brand to anyone.
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