Title: Loud machine. Bad customer service from Sharper Image
Product review: The thing works for few months before it starts buzzing. I called customer service. They won't replace it unless you do all they asked you to do, such as shaking the whole machine, using the hair dryer to blow dry the insert, wipe everything clean...... which were very unprofessional. They came with 5-year warranty. Within 3 years, I have been through 5 replacements, and none of any last for over 6 months. It made buzzing sound all the time! After fifty replacement, they said they can't replace the machine for me any longer even with 5-year warranty!! Don't be fooled by Sharper Image. I will never buy anything from them!
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