Title: Torn Seam and Broken Zipper
Product review: I have had this bag for a few months and used it occasionally. It has been great until a few days ago. Three weeks ago I started using it daily and in that time, one of the side seams has come undone and a zipper on the smaller outer pocket broke off, which was the least used pocket. It still carries my laptop with no problem, but I will go with a different brand next time that provides a quality guarantee of some sort. I cannot find any customer service contact for Microsoft bags.*EditI followed the support link given in the comment to my review. Submitted a support request. Never received a response.Also, one day I picked up the bag by the strap and the plastic clip broke off. No more strap. Looking for a replacement.I did like the style, but not happy with workmanship
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