Title: Unscientific Nonsense
Product review: The author spends nearly half the book with criticsm of performance measurement, a technique currently practiced by the vast majority of fortune 500 companies. He then sets up a "model" for assessing performance measurement techniques and uses this to "prove" that such techniques must fail, are totally useless and have adverse impacts on any organization deploying them. He then indicates that he alone knows what's best (apparently the rest of us are fools). Having poured scorn on his competition, he then puts forward the technique of Catalytic Coaching but of course fails to subject it to the same model that he used in his diatribe against performance measurement. The truth, as any management professional well knows, is that if you don't measure it, you can't manage it! Avoiding the issue does not resolve it. This book is unscientific nonsense dressed up in the language of science in order to deceive the reader.
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