Title: Worked great until motor went bad on the replacement vacuum
Product review: My Electrolux Intensity vacuum worked great until the motor went bad while still under warranty. Each time I call Electrolux to check on progress of the replacement, I'm told it is back ordered and it will be 6 weeks before I will receive another vacuum. It's been 3 months and I am still waiting. I'd give the vacuum 4 stars for performance and Electrolux customer service a minus number if possible. I gave the vacuum a rating of 1 star as it hard to be happy about a vacuum that broke under warranty coupled with the problems I am having with Electrolux in getting a replacement.Update 09-19-10: I finally received the Electrolux Intensity vacuum replaced under warranty and the motor on this machine went bad too. No more warranty hassles for me, this one is going to the curb for trash pick up. I will stick with my back-up vacuum, a $50 Hoover Tempo.
Would you say this review depicts the product in a flattering or unflattering light?
