Title: Currently Unknown Opinion
Product review: The motor failed. A replacement unit was promptly sent and in a professional manner. The failed part was returned and should arrive by july 10th. Along with the part was a detailed failure report. The replacement part has not been tested and the response to the failure report is currently unavailable.The customer test may not proceed until a response from the failure report validating the assembly in available.
Would you say this review depicts the product in a flattering or unflattering light?
