Title: Not just for manufacturing . . . .
Product review: Lean Six Sigma is being touted as the 'saviour' of performance management in the financial services industry. However it may simply be a refuge for the Black Belts from the manufacturing sector.I've wondered in the past why the considerable investment in Lean Six Sigma by Ford, GM and Delphi didn't pay off - now I'm beginning to understand.This is an important book that applies to all industries not just manufacturing.
Would you say this review depicts the product in a flattering or unflattering light?
