Title: Would not buy from this company again.
Product review: I've had this unit for over a year. I had to return it almost immediately for a minor repair which took several weeks, but once we started using it it was fantastic. It was easy to use, fairly reliable (occasionally difficult to get a signal), and cut down immensely on time and stress whenever I had to drive to a new place. However, 2 months ago the unit fell off my windshield and stopped powering up. I figured out that I needed to replace the cradle, but the part was conveniently out of stock when I tried to order a new one, and has been backordered everywhere ever since. I have read many other accounts of frustration about the backordered cradles (and the shoddy manufacturing and materials used in the first place). I'm still waiting to receive my new cradle, and haven't even heard anything about when they will be going out. Magellan has horrible customer service, and I will never buy another product from them again.
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