Title: BAD DESIGN, HORRIBLE CUSTOMER SERVICE, BEWARE
Product review: 1. The tiny wireless remote that comes with this speaker set is the ONLY WAY to change the bass/treble settings. If you lose it, you're screwed. I lost mine, and when I tried to replace it, Altec told me that they don't have replacements in stock, and they have no idea when they'll get more! The guy on the phone told me they ran out because "people lose them so often." If people are losing the remotes that much why are they not in stock?!2. When I was removing the power brick that comes with the iM7 from the outlet I had it plugged into, one of the brick's prongs snapped off. When I tried to replace it, I got the same response as for the remote... "don't have anymore" and claim not to know when they'll get more. So now my speaker unit is a brick.This was a horrible customer service experience. Avoid these guys. A decent set of computer speakers will cost you less and provide better sound.
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