Title: Fast, Efficient, and Easy!
Product review: I purchased a printer almost 2 years ago and purchased this plan to go along with it. The printer has been giving me problems for the past few weeks but finally went out completely so I called N.E.W to ask them how I go about returning the product for a replacement. The representative went on to tell me there was no replacement and she would email me a UPS prepaid label and I had the option of 1.) a Gift Card or 2.) a check. I chose the GC because it was quicker.I dropped my item off at UPS the next day and 2 days after that I got an email with my gift card code for the full amount that I paid.Overall, I am very please with the service I received from this company.
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