Title: Lack of useful technical support
Product review: Problem was that the component video input (YPP) was non functional. I did not find it possible to contact a real person at technical support and the "phone tree" menu is impenetrable, probably by design. The email input option for requests resulted in an insulting,lame response to the effect "If you connected your tuner to the YPP input, it should work." I would not have requested assistance if it had worked! The component video output from the same tuner works fine with another HDTV I own.
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