Title: not good business practice
Product review: The seller did not fulfill the order correctly. The collars are supposed to be reflective and of a cloth stitched type. I have been using the correct type for years so I should know. These were plastic, non-reflective and had a big metal O-ring on them. I feel they knew they sent the incorrect ones and I should not have to eat shipping costs to or from doesn't everyone agree? Maybe new policies should be in order.
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