Title: Horrible Tech support
Product review: I had problems from the start with this product. After emailing tech support all they did was repeatedly quote solutions that were on their website FAQ's (which I had already tried and notified them of that in my email). They chose to ignore my subsequent emails telling them that none of their solutions worked. They kept trying to close the ticket without finding out if their solution worked for me. I have had the ticket open for a month and still no response even after sending follow-up emails to them.Stay away from this product and anything made by Susteen!!!
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