Title: Seriously Flawed Product
Product review: I installed one of these units as part of a kitchen remodel. The unit started sputtering and leaking after about 14 months. After some hassle with customer service, I was able to secure a replacement at no cost. The replacement lasted about the same amount of time before it did the same thing. On to the next replacement. Now, about 14 months after the second replacement, I tried to use it this morning and, what else, it started sputtering. No leak, yet, but I have placed the requisite bucket underneath to catch the eventual drip. Looks like now I will have to purchase another, or shop for an entire unit from another maker. Like everyone else, I have replaced this tank again and again because the plumbing matches up with the expensive faucet that goes with it. There should be a special place in a netherworld for a company that puts out a product like this. It would have to be a very big place, however, given that KitchenAid, Whirlpool and Kenmore would also be crowding in.
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