Title: Quality issues
Product review: I have generally enjoyed this player (quirks about the layout of the buttons notwithstanding), when it works. I have had to send it back to Creative three times at about $7 a pop for different reasons (a stuck button, audio cutting out, display cutting out, volume control only going up). Generally, support has been of little help until badgered into giving me an RMA. The last time, I sent it back I was told I would receive a new player. I have no way of knowing for sure that the player is "new" or "refurbished" (they said it would _not_ be refurbished), but judging from the condition of the case, I'm a bit suspicious. The player, however, is having problems with the display cutting out. Aside from that, it functions normally, but if this is a "new" player, and given my problems with the last player, I would be wary of their quality control.
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