Title: BE ALERT FOR OUT-OF-BOX FAILURE-TEST BEFORE INSTALL
Product review: I PURCHASED THIS PRODUCT AS A CHRISTMAS GIFT AND UPON COMPLETION OF A VERY EASY & PROPER INSTALLATION TODAY (12-27-01) THE UNIT FRIED THE COMPUTER POWER SUPPLY AND HARD DRIVES. COMPUTER NOW IN SHOP FOR EVALUATION. THIS PRODUCT WAS IN A FACTORY SEALED BOX. THE COMPUTER REPAIR SHOP ALSO TESTED THIS UNIT AND FRIED ANOTHER POWER SUPPLY IN THE PROCESS. EVIDENT OF A INTERNAL "DEAD" ELECTRICAL SHORT. I AM AT THIS VERY MOMENT IN THE PROCESS OF CONTACTING A HUMAN AT SONY CORPORATION TO SEE HOW WELL THEY HANDLE THIS AND TO WHAT EXTENT THEY WILL MAKE GOOD. IT IS A VERY DIFFICULT PROCESS. I WILL REPORT THEIR RESPONSE TO THIS REVIEW AS SOON AS I RECEIVE IT. I HAVE BEEN A LOYAL CUSTOMER OF SONY PRODUCTS FOR A LONG TIME. THIS IS THE FIRST TIME I HAVE HAD A PROBLEM LIKE THIS WITH COLLATERAL DAMAGE BEING INFLICTED ON OTHER COMPONENTS DUE TO THE INSTALLATION OF A NEW PRODUCT RIGHT OUT OF THE BOX. BEST REGARDS.
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