Title: Global Explorer falls short on details
Product review: It's impressive list of features may not work on every machine. Although I was initially amazed at the 3D map of the world, the 2D travel routing never functioned on my machine despite repeated contact with tech support. I found their tech support personnel friendly and prompt to respond to email, but they were unable to help correct a problem with a DLL file that kept it from running on my system, even though my system is far superior to the minimum requirements. The DVD installed a version of MSJET35.DLL that the software refused to recognize.The road maps are fine for city to city travel, but lack the street level detail available in many competing products. Due to the DLL file problem the guided tour and local information features would not work.More detailed maps and travel instructions are available through web based travel routing sites.
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