Title: wish i had read all the reviews...
Product review: I bought this cheaper product over a more expensive product because they were offering free engraving. I selected expedited delivery because I wanted to make sure it wouldn't get stuck in the mail after the time it takes to engrave. At this point, I'm at the price of the better quality, higher priced product.Well, the product did arrive quickly in good condition. There was no follow up email once the order was placed for engraving as promised. I am now stuck with a product I'm not crazy about that I will now spend over $25 to engrave. If I had read all the reviews, I would have known to immediately email the company to make sure my engraving order was in.Very disappointed at the lack of customer support. If I had known I would have gone with another company.
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