Title: Poor customer support
Product review: I purchased this product in December 2007, it worked OK for a couple weeks, then developed problems where it would not turn off nor work properly. Even taking the battery off would not completely "reset" it. Exchanging it for new one was not an option as Amazon no longer carried the unit. I decided to send it to the Thomson Exchange Center for a replacement unit as outlined in the warranty information. I sent in on Dec 27 and to date have heard nothing back from them. I sent a letter on Feb 7 and again not reply so far. There is no phone number listed for warranty help. Very dissapointed in RCA product.
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