Title: PLEASE DO NO BUY THIS PRODUCT!
Product review: I purchased this mp3 player and I couldn't get it to work. The battery would not charge up.I called Phillips and the representative said I should push the reset button. I did and it still didn't work. I called Phillips five times for the same problem over a four week period. Finally the representative said they would give me a refurbished player. Of course, I am upset because I have never used the item and I don't believe I should have to received a refurished one. If you are thinking about purchasing this item, please think twice. If you have a problem, Phillips WILL NOT help you. I read the negative feedback and I didn't believe them. If you have bought one and it is working, you are very lucky. I would hate to see someone go through what I have been through. They do not care about their consumers. I would give this item 0 stars
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