Title: Terrible machine, very disappointed in Krups
Product review: I bought this machine as a replacement for another, smaller Krups coffee maker that started leaking after a year. Krups would not honor the warranty but they gave me rebates towards another machine. So I bought this machine and was happy for a while, although the carafe leaks from day one (you must pop open the lid to have it not spill while pouring, an asinine design). Krups did not honor the rebate saying that I had sent in the wrong UPC although I was careful to look when I sent the materials in because I know that sometimes there's more than one UPC (and of course the sale receipt and coupon they gave me wasn't enough to honor the rebate). I did not keep the monstrous box, so I gave up on that.Well after a couple years this machine leaks now and my wife says that she has received small electric shocks from it. Bottom line, I warn you not to buy any coffee machine by Krups, and I will never buy another Krups product in my life.
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