Title: WHAT A PIECE OF C**P!!!!
Product review: Never ever again will I listen to anybody who recommends a Hoover. Mine came defective. Best Buy won't help me out and this is where I purchased it. (But the Culver City, CA Best Buy is the worst on the planet). I was told to call Hoover, which I have done. I have held on the phone for 60 minutes, only then to be disconnected once they pick up. Zero customer service on their part. The second "self-cleaning" filter won't turn and gets jammed. I've heard now that this is a common problem. Also, it smells like it is burning. If it blows up, I'll be happy. Please please don't buy this expensive piece of junk.
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