Title: Great text for learning VSM
Product review: I teach value stream mapping as part of an overall masters level operations management class. I use this text as the primary document on VSM. It's an excellent text that one can learn the basics from. The text would be further enhanced if it included an enclosed DVD/video (or access to such via the web) that further explained the content with examples. I believe a 1 hour (maybe less) video would significantly enhance the learning of the material, with very little increase in unit cost.
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