Title: If I could I will give it 0 starts
Product review: I was really happy when I got my new vacuum cleaner (the tools, how it clean...) After 45 days... calculate no more than 18 times I used it. The vacuum doesn't work anymore the Hepafilter broke it didn't clean by itself and also the handle. It is a poor design. I called Hoover. I took it to a service center. It took two weeks to fix. I got it back and after vacuum twice, broke again. I call again Hoover ask to be exchange for another vacuum cleaner and they said they couldn't do it. If you ask me bad customer service that you don't expect from Hoover (they never were rude) since this vacuum doesn't fulfill its purpose. They should accept the vacuum cleaner has problems. Well, I took it back to service and after all this, I still have problems the dust and dirt get constantly stuck on the filter. BAD BAD!!! Don't throw your money away.
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