Title: No More Rio for Me
Product review: After buying 2 Rio 600s for my kids, which worked great, I figured I would get an 800 for myself. I pulled the Rio 800 out of the box and followed the directions before use. I was initially having problems getting MP3/WMA files loaded, but when they did, it sounded great. After a month of limited use, I started having problems hearing the vocal track. OK, SO HERE'S THE PROBLEM: I have made numerous attempts to contact the support department for the Rio 800, and I have sent many emails. No response. I have no problem with Rio products and I was willing to return my Rio 800 for another, or whatever it took to resolve the issue. However, I'm disappointed when a company doesn't respond to the paying customer. After reading several reviews I see this is an on-going problem. Sorry Rio, but you have lost my business and I recommend others look elsewhere.
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