Title: Cuisinart Customer Service is TERRIBLE!
Product review: I had purchased this blender a little over a year ago. The white plastic collar cracked. I called Cuisinart about replacing it. They charged me $6.95 (no big deal).Then started the wait. I waited for two months. Still no part. I called Cuisinart 3 times and was told the part was on backorder. After almost three months they shipped it. When I received the package it was the WRONG part! I called customer service again and was told that they were sorry and would send out another one. Two weeks later, still nothing. I called AGAIN. This time I received it about a week later. In the mean time I purchased a Kitchenaid blender (I LOVE it). I will NEVER buy Cuisinart again.
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