Title: waste of time and money
Product review: We bought it and installed it, but after putting 1 month of poop in it 8 months later it is still there! I just got off the phone with customer service and they informed me that the thing should NEVER DRY UP. I am like, why don't you write that on your website? I live in the high desert so I should have the water on the thing 24-7? Bad product, and bad service. If you live in a very humid place it may work for you, but in my case they deserve a bad review because they sell the thing without giving proper information.
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