Title: Toshiba does not honor their warranty
Product review: I bought this laptop for my husband less than ayear ago. He carries it back and forth to work ina rigid case. A few months ago, the LCD screen began to fail,with a line of dark blue runningacross the screen diagonally.It has spread to wherethe screen is unusable. Toshiba refuses to replacethis piece of hardware, despite it still beingunder warranty, because it is "damaged."Isn't the point of having a laptop to be able tocarry it with you? How can general use of thescreen be damaging to a computer? Clearly, the coverto this unit, while very thin and attractive, isway too flexible to support the screen properlywhen opening and closing it. Less than a year old,and Toshiba won't replace it.I spent a total of 2 hours trying to speak with a customer support person,and when I finally got one on the phone,she was the rudest person I've ever dealt with.Toshiba flat out refuses to honor their warranty. Don't buy from them.
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