Title: Big Wheel Bust
Product review: We have had this product for 1 month. It was cumbersome to put together (pieces that do not line up appropriately). It took about 2 hours to set-up. My son loves it, but in 30 days the seat comes off and the screws will not stay tight in the seat. I called the company and they were of NO HELP. They said they will send a hardware package and that is all they can do to help me. I was told initially they could not help me as I did not have the model number from the box or instruction sheet of something I put together 30 days ago! Only after I pressed did they individual even try to figure out which bike I had from a choice of 5. I think there are better products out there for the money.
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