Title: Great concept, poor product
Product review: We agree with the many negative reviews of this particular product. After three years our unit sprang a leak and water dripped down to the unit below ours damaging a kitchen light fixture. As has been noted elsewhere, when we opened the unit we found that the piece of plastic tubing running out of the tank was blackened and brittle. My wife, who is very health conscious, who won't even drink cold water from a non BPA free plastic bottle, was horrified. We will try the silicon tubing fix that was mentioned in another review.In any case, even despite the criminally poor design, we would buy another unit because we're hooked on the convenience of instant hot water. In the future we'll keep a bucket under the heater and check periodically for leaks.
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