Title: Couldn't get it to work either - very disappointed
Product review: This product truly is easy to install, but then the database wouldn't open. I've tried contacting their tech support, but with no success so this product is going back to the store - I'm not wasting any more time on emails or money on long-distance calls. btw, I got the installation tested at the store and it did work there, so judging from these reviews there's obviously something with the product that's making it incompatible with certain computers. I personally wouldn't buy this online (sorry Amazon) because of the chance of it not working.
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