Title: Poor documentation and poor support make for bad combination
Product review: I made the mistake of purchasing this router. File sharing, internet access and the wireless connectivity work fine but I use my home network for online games. I tried to configure my new router to allow me to act as a server for several different games. The online documentation is very sparse, as is the KB on the Netgear site. I sent a question to their support staff, asking for expanded documentation on port-forwarding. After getting a canned e-mail response asking for my serial number (which I had already provided), I was told that this question "fell outside of the scope of support", and I would have to pay $28.95 (or $1.95/min) for "Premium Support". This is almost 30% of the price of the router itself for a single support incident. It's too bad that 1 star is as low a rating as you can make. I will never buy another Netgear product again.
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