Title: Great Product, Terrible Support
Product review: Great product when it works, but if you have a problem with their downloads, or tax upgrades, even with a new version, don't expect any help unless you buy their...Premium Support Service. In fact no one at QBooks will want to talk to you unless you give them a credit card number if you don't have Premium Support. Their warranty is -0- at day one, but you don't find out till you open the box. They admit to be willing to help with a new product, but YOU HAVE TO PAY by the minute via credit card, or sign up for their premium Support, which they highly recommend.If the Qbooks has no gliches, then it a 5 star product.
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