Title: Does Not Work and Tech Support No Good
Product review: Experienced quite a bit of frustration with the product. It worked initially, but it does not work after I restored my computer back to its factory settings and then reinstalled it. My connection speed shows 4/5 bars without the usb connector now. When I plug it in, the Alfa utility connection status bar is green only 5% of the time - it's picking up and dropping the signal constantly. I called tech support and after 25 minutes of waiting for an available technician, the guy who picks up just tries to convince me what could be the reason that it does not work, instead of telling me how to troubleshoot it - he switches from maybe the hardware is broken to maybe your router is too weak. His final advice is just to get a new one from retail. Very unhelpful!
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