Title: save your money
Product review: This carrier was fine until my baby was about 12 pounds. The shoulder straps became so uncomfortable I could only wear it for a few minutes. The back support is just an extra piece of fabric... it did not support anything for me. Plus, once my baby could face out, the flap would not stay down! I bought the Baby Bjorn carrier and am much happier. Save your money and don't buy this product... put it towards something else!
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