Title: Poor Quality Control & Support
Product review: Be warned - DO NOT BUY THIS PRODUCTUnfortunately I can not give this a Zero Star. When purchased new the scanner was faulty, and exhibited poor quality control with particles inside the scanner. It was returned for repair under warranty twice, and finally the main curcuit board was replaced.I was present when the unit was being reassembled after the replacment of the board and was horrified to see the service tech use metholated spirits to clean the underside of the class as the owners manual clearly states not to do this !!!(it has his grubby finger prints all over it from the repair work).Despite spending several thousand dollars on Canon products over the years, I will not be buying another Canon product.Poor quality control and customer services can only be rewarded in this manner.
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