Title: Great toy, customer support is less than desireable.
Product review: I buy a new PDA once a year. I find it interesting to play with the latest gadgets. I found this PDA to be great with WI-FI application. I was able to log on the internet via Wi FI almost immediately. Now bluetooth application was more difficult to figure out. I have two desktop and two laptops and I was able to achieve sync via bluetooth only to my new Mac G5. I found sync via bluetooth on window based computer to be almost impossible. Also, although the ads promise ability to connect to sony ericsson phones via bluetooth easily, I found it impossible. I found getting help on my issues to be impossible. Most of the Sony support staff does not seem to know much about this product. Pictures looked nice, but needs more memory overall. Everything else is great!!!
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