Title: Bad product- Nigtmare Technical Support
Product review: WGR614 Router comes in multiple versions, some of which have known problems with many DSL routers. Of course, you won't learn this until you spend 8 hours with Netgear level 1 technical support (outsourced to india). Only after hours of this torture, did they bump me up to level 2 support where after a couple more hours they finally confirmed the device had this known problem. They promised to send me a more reliable version within 5-7 days. Three weeks later, it never arrived & I never heard a word from them, no email, no confirmation, nothing. I gave them one last chance & tried to call back the level 2 support line ... can't... their line is out of order the past couple evenings.Conclusion: DON'T BUY THIS PRODUCT unless you're a masochist and need to be punished and humiliated.
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