Title: Disappointed to say the least!!!
Product review: I have read the reviews of others who have just purchased this carpet cleaner. I raved about mine and recommended it to everyone after using it the first time. However, now that I have owned it for a year, used it a few times, I would not recommend it to a soul. Here's why: 1) the water dispensing mechanism is in the handle and is controlled by a weak little spring and a cheaply crafted plasic bar. After using the machine a few times, the mechanism becomes weak and stops working. 2) Though it does have a "Proheat" title, it is a "No-Heat" system. The water never gets any hotter than the tap water you used to fill the tank. Without water and heat, it's pretty hard to clean anything! 3)The whole thing is put together with screws, so cleaning hair and dirt out of it is impossible. I would recommend a Hoover. One model has a two year warranty and is $100 cheaper. I am not happy with this purchase and I paid $250 for mine.
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