Title: The Eureka product is of very poor quality. And zero customer service.
Product review: I bought the tent, Eureka, because of its high quality and reputation. To my surprise the flytop tore during its first use. When we woke up the flytope was torn for no apparent reason.My major disappointment is not just about the quality of the tent nor that a tent, costing $220, only lasts a single day.For me the most incredible and frustrating aspect of this affair is that I have written more than 15 emails to the email address camping@johnsonoutdoors.com asking for the guarantee, asking them to sell me another flytop, and I have sent photographs but I have not received A SINGLE RESPONSE. NOTHING.Fifteen days have now passed and no-one has responded to my correspondence.The Eureka product is of very poor quality.And ZERO customer service.
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