Title: Caveat Emptor
Product review: My 9400 ProHeat 2X seemed to be doing a nice enough job till after about a year of occasional(once per month)use when it stopped dispensing cleaning solution. Took it in for repair and Bissell flatly refused to honor the warranty claiming there were numerous problems with the unit caused by abuse ("Did you drop it down the stairs?"). 1.)I know I didn't abuse it. 2.)I live in a ranch home - no stairs. Nothing doing, however. When I pleaded with them to investigate they called me two days later to repeat that they would not repair it. All in all a very unpleasant, ugly experience. I will never purchase another Bissell product again.
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