Title: Hardware Problems
Product review: I used the Platinum for about 4 months lightly. Then one day I was writing a memo and poof- the screen was awash in static. Performed a hard reset then a power down reset, but the screen is still just static and does not respond to any of the buttons being pressed. I spent a few days going back and forth with Handspring customer support, but they simply would not replace it. I recommended this model to a friend, and hers did the same thing after 3 months. Hmmm... No more recommendations from me.Great model while it worked, but based on my experience and some rumors I've heard, this model could have some hardware defect that surfaces after a few months. Also, tech support was very rude and hard to work with.
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