Title: DAMAGES CARPET WHILE USING ATTACHMENTS
Product review: I bought this vacuum after much research and hoped it would be a good investment. However, I immediately noticed that it is very LOUD. But my bigger issue with this vacuum is that it has caused burn marks on my carpet. When you use the attachments, the brush continues to spin -- even set at the second notch from the "hard floor" setting this caused deep grooved burns in my Berber carpet. I contacted Customer Service about this issue and was told that there was nothing they can do about it. Now I'm stuck with a loud vacuum that literally SUCKS. Don't buy this if you plan to ever use the attachments!!
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