Title: Good Customer Service...Bad Product!
Product review: The price was something that I could not ignore. ...after a mail in rebate...but after using it I realized why it is so cheep. The first camera had playback and video head problems. So I had it replaced...no problem. Amazon was very good at helping me. It also was giving me the same problems. I am now awaitng the new replacement...hopefully this one works fine. If not...I'm getting my money back and will settle for nothing less then Sony. DO NOT WASTE YOUR TIME AND MONEY ON THIS CAMCORDER!
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