Title: Vendor great. Product not so much. Shipping disasterous.
Product review: Ordered one. Arrived with bulb intact but fluorescent ballast was faulty. Called Sam Ash (where it actually comes from) and they said they would sent another no charge - keep the first one, too difficult to ship back. Had to call back three times to receive the replacement. Finally arrived (Sam Ash was great about the problem with the order. Took too long, but they took responsibility.) Second finally arrived - with broken bulb. These T-8 bulbs are VERY hard to find for individual sale, and expensive. Rather than risk sending a third, Sam Ash refunded my purchase and told me to keep both defective units. I replaced the T8 ballast in the one and converted the second to a T-12 bulb and ballast for about $25 bucks. I now have two working units. Here's a better idea though: Go to Home Depot. Buy a cheap T12 fluorescent fixture and a T12 fluorescent bulb. Together maybe $20-$35 depending on the fixture you select. T12 bulbs are commonplace.
Would you say this review depicts the product in a flattering or unflattering light?
