Title: The absolute worst customer service I have ever experienced
Product review: Constantly had to reboot due to lost signal. Other technical problems which are constantly mentioned in other reviews. Indian tech support while done well by other companies is extremely painful to use. If you need help ninety days after you purchase the product it would be less expensive to buy another router.Three days and two tech support emails (which were replied to at 3:00 am 17 hours after they were sent)later problem unresolved due to generic information sent from company. Case number given was useless. Netgear does not stand by their product and their customer service is the absolute worst and I can not stress this enough THE ABSOLUTE WORST I have experienced. I am not without computer and technical skills and god help anyone who encounters this company who is void of computer and technical skills. If you see this product turn around and run do not walk away.
Would you say this review depicts the product in a flattering or unflattering light?
