Title: Good toaster, bad egg cooker
Product review: The toaster works fine, but the egg cooker went belly up within 3 months of purchase. Now the egg cooking/steaming mechanism does not work at all, not even slightly heating the water. Maybe I got a lemon, I'm going to try returning it for a replacement.Edit to add: I found the warranty phone number for Back to Basics online (I've long since thrown out the box and packaging) and called them. They asked for some information from the bottom, for some personal contact info, and what my purchase date was (but did NOT ask for official verification of that!) and are sending a new toaster to arrive in 5 to 7 days! WOW! Now I'm just totally bowled over by the customer service! Yippeee, a week away from home made egg mcmuffins again!
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