Title: shame
Product review: A beautiful and pleasing object that worked fine for about 18 months, then packed up when one of its heating elements went phut. (They're wired in series, so if one goes, the other is useless. Doh.) OK, I thought, it happens; let's just get a replacement element from Rowenta. Forget it. I was told by Rowenta's main agent that the toaster was "obsolete" and Rowenta were not supplying any spare parts for it. Attempts to contact Rowenta HQ proved fruitless.Be warned!
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