Title: Bugs!!!
Product review: I am a buckwheat pillow user-- they cradle my head, keep it cool and my neck never hurts. When I bought my first one, it was hell getting used to for the first week, but then it was great everafter; I have a hard time sleeping on anything else. My big issue is that these particular pillows have bugs. I ordered them some months back and everything was sealed in original packaging and the house is very bug-free. I saw some other reviews saying their pillows had insects as well, so I am not impressed by the company's sterilization methods. I have just written to them, so have not heard from customer yet.
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