Title: Not your usual Oxo quality
Product review: Usually I give Oxo products top ratings. This expensive dish drainer has been a disappointment. While the size was great for draining our many pots and pans, the plastic things that are supposed to hold glasses have all broken off. Also, it is hard to keep the plastic clean.To followup on the review above, I contacted Oxo via email to let them know about the product failure. It turns out that the drainer has a wonderful warranty and a person called to followup on the details of my email. When you consider that most company website emails go into some sort of black hole, this was a pleasant surprise! Replacement parts were sent to me with no charge for the parts or shipping, and I am once again enjoying this drainer. I appreciate a company that stands behind its product!
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