Title: not packed properly...
Product review: I was so disappointed to receive this item broken on the initial shipment - then when it was shipped the second time, it was broken also. Whoever packaged it for shipping did not pack it properly - just threw it in a box and sent it on it's way. Then the thing that really bothered me - they informed me they couldn't provide a replacement. It was a gift, and the person was really disappointed. (this was three weeks later)
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