Title: I Agree - Worst Possible Service
Product review: I too had a horrible experience when I needed help to set up service. After hours waiting on the phone and getting a different answer every time, I cancelled service. I still have not gotten a credit on my credit card and it has been 6 weeks. I have been calling about this and again, 15-30 minutes wait time and a different excuse every time. Unless you have a lot of free time on your hands and want to spend it on hold waiting for a Vonage representative who will say anything to get rid of you, DON'T SIGN UP.
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