Title: Disappointed
Product review: I absolutely loved my RioVolt100. So I tried this one, after I dropped my other player.I read the reviews, and didn't believe customer support could be that bad. But they were hopeless. I asked about the features of the machine and may as well been asking about a model they didn't even manufacturer. I purchased it after giving up on technical support being able to list the features. I had to send it back.It will not to allow you to program tracks. Too bad.I highly recommend going with the iRiver 150, which costs less and has many more features.But I'm sure this is a fine player if it has the features you want. Look at the user guide online rather than relying on technical supports answers.
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