Title: Cheap materials, poorly built, poor customer service
Product review: I was fooled into buying this grill as it looks nice. The initial excitement did not last very long. The ignition never worked. After only a few months of occasional use, the front piece of my grill caught fire. The control knob melted, and I was unable to turn of the gas. I could finally stop the fire by turning off the gas cylinder. The grill is no longer usable.The grill is still under warranty. This is what customer support had to say:Informed customer that they experienced a flashback fire, and is not covered under warranty. Case will be reopened if any further assistance is needed. r.s.I wish I had known about this product's poor quality and also about this company's poor customer service.
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