Title: Bad Customer Service and Shipping Estimates are not Accurate
Product review: My issue is simple.I was told that I would receive my product by a certain date and I did not. In this case, punctuality was important since I needed this product for a trip I was taking. I was very clear with Red Rock customer service that I needed them by a certain date (I have the correspondence to show this). They did not deliver as they said they would. To make matters worse it was only after I reached out to them asking for a shipping update that they informed me that in fact my package would not arrive in time.With all the options I have as a consumer I choose not to do business with a company who does not deliver on the expectations they set with customers - especially when my request was more than reasonable. Proceed with caution and be careful as their shipping estimates are not accurate.
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