Title: BE AWARE: Netgear Customer Support is Non-Existent
Product review: Think twice or three times before buying NetGear products. If you have any problems at all, you are simply on your own. You cannot get a live technician on the line, they automatically disconnect you after being on hold for an hour. The web support is equally bad, after a week I still have not received an answer to my "case". Only correspondence I got from them was a survey to see how "satisfied" I was with the customer service. All in all, customer support is a disaster. In this day and age, that is inexcusable.
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