Title: Bad remote
Product review: This radio is great, however the remote doesn't work and Sirius customer support is terrible!!! When the radio was brand new and the remote was removed from the box and the battery installed, the remote did not work properly. The red indicator light stayed on constantly and the remote would not turn the radio on and off. When I called Sirius customer support they told me I would have to buy a new remote. Wait a minute! I just did that! Then they transferred me to warranty and they told me I would have to return the entire system for a replacement. Wait a minute! I just paid $100 to have it installed! With customer support like this, if I were you I'd buy XM radio! Radio gets a 5-star, but Sirius customer support/warranty doesn't even deserve a 1-star!
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