Title: Childish
Product review: I was expecting to learn stuff like the most effective way to train people, how to structure training programs, how people learn etc. Instead, this book covers stuff that's very elementary and anyone who's a manager and got a grain of sense should know. It has a condecending tone towards managers--as in, your people need training because you're a moron. For example, "there probably isn't one worker in a thousand who can clearly describe the results (or accomplishments) they are expected to achieve." or "It's not uncommon for people to be expected to do things that they haven't been given permission to do." I only got to about page 50 and the tone and quality were consistant with these quotes.Look elsewhere if you have a brain.
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