Title: Still can't get it to work! "Royal" has horrible customer service!
Product review: I bought this from another store, and I still can't get it to work! I have a PC with Windows XP. The software that comes with the unit is not very user friendly, and the customer service is atrocious (or non-existent!). I would definitely buy from a different company. I'm looking at the ICON units right now.
Would you say this review depicts the product in a flattering or unflattering light?
