Title: Trouble down the road
Product review: I myself is a Proform treadmill customer and tortured by their customer services. I have read many reviews on the internet mentioning their machine broke down in server months after purchase. (Mine in three months.) The strategy of the customer service is basically make wild guesses of what went wrong and send you the parts asking you to replace it by yourself. It normally drag on for months and eventually tell you the warranty expired and they can not serve you any more, even though it's still in one year.I believe you are looking for a treadmill for exercise, not to practice your debate skill over the phone with some customer service keep saying: "this is our policy."
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