Title: I'm Still Owed A Refund
Product review: I bought this video from Amazon but on receiving the film found the picture to be black & white. So I took advantage of Amazon's 'returns policy'. This was back in July 2003, but I still have not been refunded. Amazon did tell me I had been credited with the amount owed & could access this by buying another product (even although by British law they legally had to reimburse me in the way I originally payed for the product (by cheque)). When I tried to use said credit I found Amazon would not release it as they seemed to have no knowledge of the credit. What is happening Amazon?
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