Title: Received Damaged
Product review: Ordered and shipped directly from Amazon. Received with a dent in the lid and the gas strut on the left side was broken off in the ball joint. The packaging looked OK so this happened during manufacturing and was shipped anyway.The return process with Amazon sucks. Forget about talking to a live person. I would rather have had a replacement strut instead I have to return the whole box. Amazon web site says an exchange takes 1 to 2 months, are you serious?
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