Title: Great Customer Service, Bad Noise Suppression
Product review: We've gone through 2 of these monitors and it is a great concept but the design doesn't filter interference well. We have a WiFi network in the house, no portable phones and unless we are fairly close we get intermittent loud crackles, pops, static. Second unit was a bit better than the first, not much. Their customer support was great, sent out a second unit via Fedex with no questions, nor requesting deposit, with return label on the original. If you have a non-network house might work but for us, forget it. I'm trying another monitor so we can sleep again. This thing needs a re-design and their fast turnaround in sending out a replacement may be that they know as well.
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