Title: Easy Installation of non working product
Product review: I had IS 2006 installed on my W2000 machine and my virus subscription was coming to an end. I decided to purchase the 3 user package from Trend Micro. Installation on my W2000 was flawless. The software loaded after the computer was rebooted. I tried to register but only clicked on dead buttons. I tried to scan but nothing happened. Trend Micro customer service has been responding at a rate of 1 email/week. The first rep thought I had IS2006 rather than IS2007 so I had to wait another week for a response. The second rep had me download the latest installer from their website. Curiously, it seemed to have the same information as the file on the CD. Not so curiously, it gave the same result as the installation from the CD. I've been a satisfied Trend Micro customer for at least 2 years and I think that association has come to an end.You may want to try downloading their trial version from their website before you purchase this product.
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