Title: What's going on with this?
Product review: I ordered this popper within the last three weeks, and have made popcorn about six times. I started it today, and a splinter of flame came out where popcorn usually does. I unplugged the unit, and waited. When I started it again, the same thing happened. I found the directions, and called the company. A machine came on stating that they could not take calls right now. I e-mailed the company at the e-mail address provided. Twice it came back undeliverable. This is going to be a hassle.Before this moment, it was great.
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