Title: I agree - load of crap
Product review: There are 3 reasons why I find this product poor:1) the catch basin for excess liquid is way too shallow and always messes up the bottom of the carafe2) the steam tube is too close to the machine; you can't move the milk around3) most seriously, it's very easy to make overcooked, bitter espresso with this thing, because the steam is way too hot. My old Mr. Coffee was way better for a cheaper price before they stopped making it. Next stop for me is to spend three times more, because I am really getting sick of this one.
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