Title: Two strikes and you are out
Product review: After returning my second unit, I am giving up on Bissell.When I first received this product, I was very impressed with the cleaning power. I took out old stubborn stains like nobody else.However, as soon as I started using the hand-held accessories brush to clean the carpet edge, the spray stopped working on the handheld as well as the floor. I figured it was a defective unit and ordered a replacement (thanks to Amazon's superb customer service).The second unit had the exact same problem. After taking it to the local service center, I was told that the detergent crystalizes over the heating unit and blocks the spray. According to them, this specific issue it is not covered under warranty.After two failed attempts, I have given up and ordered a Hoover instead.
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