Title: Modem doesn"t work and Tech support charges you to help.
Product review: I'm glad to see I'm not the only one having those same problems with this modem. Thought it might be a WIN98 or hardware problem. I spent a great deal of time trying different drivers for both my sound card and the modem. I typed a long e-mail to tech support telling them my problem in detail and all I had done to try and fix it. All I got was an 800 number to call so they could charge me. After a few more nasty e-mail exchanges I gave up. I'll never buy Best Data again. What a racket! Sell you a defective product and then charge you to try and fix it.
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