Title: GET A KITCHEN AID!
Product review: As another review said, I had the clutch assembly (the black plastic teeth on the base) shatter during use. Customer service sent me the wrong part, then charged me to send it back and send the correct part. Now that I get it, I find that it's not something I can put on myself, I need a technician to do it and have to be charged again to send it back and get it fixed and "they won't know how much it costs to fix until they actually fix it" It's not a sturdy blender and not helpful customer service. I'll be replacing it with the pink Kitchen Aid. It will be worth the extra money to have the piece of mind.
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