Title: Philips Cust Svc is a total nightmare
Product review: I had this TV for about 9 months when a buzzing noise started and the TV picture started blacking out. The TV was still covered under the 1 yr manufacturer's warranty. I had a Philips authorized service center look at the TV and deem that the power supply needed to be replaced. It has been a nightmare getting the TV back. My TV is basically being held hostage by Philips. The part is on back order with no end date in sight. They are the absolute worst Customer Service group that you could ever encounter. They give you nothing but canned non answers and are totally uncooperative and not helpful. I am still without my TV and it has been over 5 weeks now. Philips is one of the worst companies that I have ever dealt with and I wouldn't recommend that anyone purchase this or any other TV from them.
Would you say this review depicts the product in a flattering or unflattering light?
