Title: It's not ONE thing...it's many
Product review: The title is misleading...it's not one thing, it's many...and the many things the author cites are rehashed wisdom and experience, though he does present them in a succinct way. This book is for management junkies, not serious people looking for practical strategies to improve their and their team's performance. This is one more example of the superficial competition to fill your bookshelves with passed on wisdom. Better to roll up your sleeves and just DO IT!
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