Title: happy then sad
Product review: This was a 20th wedding anniversary gift from my wife and after wearing this watch only four times (on Sundays)the seconds hand became loose (detached). I always wanted a Bulova and was very happy with the price paid. I called Customer Service at Famous Brand and she was very nice & helpful. She also was very surprised that the watch was deffective. I was given the option of shipping it to Bulova for repair or return it to Famous Brand for a refund. I chose the refund. Not sure if I will want the same watch again, very dissapointed
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