Title: craftsman products
Product review: In my experience, all Craftsman products that I have purchased in the last 5 years are junk. They are surviving on a decades old reputation only. Save your money and purchase your tools from a home improvement warehouse. The tools have more innovation, a better warranty and vastly improved customer service. Try calling customer service at sears and getting through. Try going to Sears and getting satisfaction from customer service. It's not Sears anymore, it's K-Mart with the same attitude that drove it into the ground while places like Walmart excel.
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