Title: Terrible Customer Service
Product review: My La Cie drive failed after 2 years with 40 years of lessons, the back-up to the iPod classic with over 8500 songs, two dozen travel movies I edited, and thousands of photos. This was the back-up to my iMac, and I was unable to get the data from it despite having a company spend three weeks trying. La Cie blew me off with using some recovery program that did absolutely nothing after 7 hours of examining the drive. Disk Repair utility on the Mac could not repair the disk. I was told to go to an outside company by a totally unsympathetic La Cie technician.I am very disappointed in this drive as the company hypes it in MacWorld.
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