Title: Decent product, but HORRIFIC customer service
Product review: I bought the iM7 system in April 2007 and like it from the beginning. It has decent sound quality. But in May 2007 for some reason the A/C power supply malfunctioned. So I called up Altec Lansing's customer service and placed an order for a new power supply on May 7th 2007. Its June 25th today and I have not yet received my power supply. I have called them 8 times over last 7 weeks and every time they sympathize with me but nothing gets done. I don't want to spend money on buying annoying batteries, which they are not ready to reimburse me for anyways. Is it going to take 2 months everytime I have a problem with this product. My final words. Good product, but just hope nothing goes wrong with it.
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