Title: Poor representation, poor service
Product review: Textbook workbook listed in "very good" condition. Arrived written in extensively & useless. Took two contacts to get response from seller with instructions for return. Returned book, but credit never given. Even though I was exceedingly careful in preparing the shipment (clear address/careful note inside explaining/copy of their own response inside), they claim it was never received, according to them. In reality, items are rarely lost in the mail and I assume they simply have a poor system for dealing with returned packages.
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