Title: Very Disappointing
Product review: I bought two of these and never could get music downloaded to them. The directions were incomplete and the company was of no help. They would not answer questions except by sending e-mail instructions that never worked. One of their employees told us our problems were because this was a "low end" product. Low end or not, I espect it to work. I have two disappointed grandchildren and these are going back immediately.
Would you say this review depicts the product in a flattering or unflattering light?
