Title: ZO IS A NO ON MY LIST
Product review: My wife got machine for Christmas 2009. January 2010 cycles quit working. Would not go past knead cycle. Just kept repeating. Sent to Zo factory in California for repair. They have had it a week and still no idea what is wrong. I have gone to Customer Service Manager and she supposedly expedited the technical review process. So far they say electrical and mechanical is ok but agree that it does not make bread properly. They are still investigating. When I pay 2-3 times what most bread machines cost I expect service beyond a year. I know that all electronics may have problems but I expect the manufacturer to make it good. Zo has not. I will never purchase anything from them again.
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