Title: I got out while the gettin' was good.
Product review: This machine is the only sub-$3000 machine I could find that would make a cappuccino with the push of one button. However, after an hour of trying, I could not get the machine to do anything other than display a message saying the grind was too fine. The DeLonghi service number blamed it on the plastic float in the water reservoir, the simplest and cheapest looking mechanism imaginable. I was having second thoughts about their quality control for a machine whose all-plastic construction did not inspire confidence to begin with, when the service person, after conferring with a colleague, decided there could be something more seriously wrong with the machine and that I should exchange it. Knowing that super automatics in general are not known for their reliability, I envisioned years of chronic problems with this machine. I opted for a refund from Amazon instead and am relieved I did.
Would you say this review depicts the product in a flattering or unflattering light?
