Title: Model on Recall - Very Bad Customer Support
Product review: I got this one from a store, and when I went home I found out on the internet that this model was on recall. I called the Canadian number provided on the web-site, and the lady who answered told me the model is not on the Canadian recall list. So I asked if it were different from the US model, and she said it is just not on our list. I was still skeptical, so I went to the Canadian web-site, and sure enough the model number was on there too. So I called customer support again to figure out what is happening. The new representative refused to help me untill I open the box and give her the number at the bottom of the pot. I tried to tell her that I didn't want to open the box but she wouldn't listen. I decided to return it to the store and not buy any thing made by this company again.
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