Title: Missing parts
Product review: I am unable to rate the performance of my new Hoover Widepath vacuum due to the fact that there was a MAIN part missing. The main hose, which goes on the back of the vacuum, was NOT in the box when I received it. I have had this vacuum for OVER a month now, & STILL have not received the hose. When I called Hoover, they told me the part was backordered from the manufacturer & I should receive it in 2-3 wks. I called them 10 days ago & they informed me that the part was due in on Nov. 19th. I have not received it. I became suspicious when I tried to order it from their website & one of the options was "missing parts". Does this mean that this happens frequently??? They could at least send me some free bags for the inconvenience!! I hope to receive the hose this week......if I do, I will let you know if it was worth the wait & how it cleaned my filthy carpets!
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