Title: Unreliable and no product support
Product review: I received the SkyScout as a gift. I didn't use it for about a year and then decided to try it out. The Target function did not work right out of the box. I called Celestron and they needed a receipt to give me an RMA to return it. I explained that it was a gift and rather difficult to get the receipt (Person who gave it to me is 87 and now has Alzheimers) They would only fix it on a cash basis and if the repair bill was too high for me, they would charge to return it.Then, I decided to use the functions that did work and then the GPS promptly developed an error that said "Error: GPS hardware problem detected. Please contact Celestron Technical Support. Still no receipt no support.In short, shoddy product right out of the box on first time use and no support. I own a Celestron C-8 plus but, from now on, I'm going with Meade products.
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