Title: Horrible Customer Support - Not Plug & Play
Product review: The following is the last of my numerous emails to CD Cyclone customer support over a five week period in which I was unable to get my IBM Thinkpad to recognize the Flash Key:"After five weeks of trying to resolve the hardware conflict with my CD Cyclone pen drive I have given up and returned this item. The customer support I received from your company has been horrible. Each of my emails for assistance has taken over a week to receive a response. It has now been two weeks since I have heard from anyone at your company and I can no longer wait to hear back from you again. I asked several times for a technician to call me to discuss the problem, but never heard from anyone. I cannot recommend this product or any other product from your company to anyone."There are several other companies with similar products for the same or less money. I would try any of them before I purchased this product.
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