Title: Defective Unit - Poor Quality Control
Product review: The control panel keypad on my system was DOA. I contacted customer support at Sky Link, and the woman I spoke with speculated that the audible components must be defective. As a result, I couldn't even test the other components. Initially, I was going to send the control panel back for replacement, however, after thinking about it, I cannot accept companies selling merchandise without basic quality control. In particular, an alarm system, which I am counting on for reliability, should receive a better component check before being shipped out. I'm sending my system back today.
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