Title: I bought the LEMON and learned that Sharp Customer Svc SUCKS
Product review: Don't make the mistake of buying a Sharp product. I bought this unit two weeks before xmas, and half the movies I played were not viewable. After endless phone calls and hours of waiting to speak with a live person, I was instructed to send the unit for warranty repair to Tucker, GA (mind you I live in Charlotte, NC). Three weeks later I still haven't received a replacement unit (though I'm told one is on the way) and they refuse to give me a refund. They have also refused to reimburse me the $50 shipping cost for sending the unit to their nearest service center. The quality of the unit doesnt matter to me anymore. The BOTTOM LINE is that if you encounter a problem with it, it will be a NIGHTMARE to get your problem resolved. I mailed my unit in for repair on Dec. 31st. Today is January 18th, and I still don't have it back. Don't waste your time on a Sharp product. I know I won't ever again.
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