Title: Not a good product
Product review: I bought this rack to replace an old 3-bike rack that we had for years. We never had a problem with that one. After reading the reviews, I put the rack on the van ahead of time to be sure that it felt secure. It seemed okay, but 1 hour into a trip with 4 bikes on the back of the van, the rack collapsed, denting my tailgate and one of the bikes. I weighed the bikes, and we were not above the 140 lbs that they say it will hold. The problem was caused by the top straps not staying tight. We had to put one of the bikes in the back of the van and tie a knot in the straps at the buckle in order to get to a friend's house, where we could borrow a different bike rack and leave one of the bikes behind. I will be calling Allen tomorrow, but I do not expect much. Beware- this product may be an expensive risk to take!!!
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