Title: Failure out-of-the-box
Product review: It just arrived a week ago and so far the battery won't charge all the way though enough that tech support says the unit should start....which it doesn't. We're told to return the top of the unit, shipping it at our expense. So we have a new unit that cost over $600 and we're already shelling out extra just to get it to work. This isn't a good start.
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