Title: Too bad there isn't a 0 star category
Product review: After approximately 12 uses, the popper made a loud popping sound, sent out a little puff of smoke, and that was it. No more hot-air popping in our house. Because it was purchased on-line with no store to go complain to and because we only have popcorn once a week thereby passing the 30 day return policy, we're out of luck. In addition, the popper is so noisy that it's almost a blessing in disguise that it broke so soon. And one last thing, hot-air popcorn tastes dry and stale. Even with butter, I could never get past a few handfuls and then I had enough.
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