Title: Billing Department
Product review: I have a Kindle and am very satisfied with it. I have a gift card with a balance and a valid credit card on file. I just received an email telling me that my "credit option" is about to expire. I replied to the email only to find that Amazon does not respond to an email. They give you a list of probable answers. There is no "one size fits all." So, I have no answer and I have a Kindle and I cannot buy more books until I add money to a pot that has plenty of money in it. If you are going to buy, keep in mind that you are at the mercy of Amazon if you want something to read. This is an example of how to destroy an excellent customer relationship.Joseph Graham
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