Title: A confusing maze with far too much irrelevant chatter
Product review: While this book contains most of the information one needs it's hard to get through the confusing maze of silly stories and irrelevant chatter to find what you are looking for. as a double MCNE with a teaching background, I have managed to get some 20 people through their CNE training using this book, not because it's the best or even good, but because up until recently there was no alternative. I am desperately looking to replace it as a reference text.
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