Title: No option for ZERO stars
Product review: bought the unit and had old maps. Bought $79 upgrade maps that erased all the data from my GPS then refused to copy the new data. Spent 3 days AFTER given a "case" number. Told that I was to get a "free" maestro replacement the first time, put on hold and disconnected the second time, tried to tell me the unit needed to be "repaired" the third time and have been on the phone for 1:30. Was told for the 5th time that "we'll get right back to you".So now I had an out of date GPS that was working and now I have a lump of hard plastic that lights up and doesn't work. NEVER buy a Magellan if you expect customer service. Buy one only if it's a one time purchase that you can throw away and not look back.
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