Title: cannot use the product
Product review: I have installed the included software on 2 separate laptop computers without success. A message pops up telling me that a preview is not available, meaning that the image from the camera will not show on the screen. After uninstalling and re-installing the software several times, I searched the internet and found a demo version which I downloaded. This worked fine and showed the image on the screen but the software is not configured the same as the Celestron software and is a limited demo version.I made several unsuccessful attempts to contact someone at Celestron and they do not respond to my emails.For me, this was a waste of money!!!!
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