Title: Three time loser!
Product review: My wife and I bought this machine from William Sanoma with a gift certificate we had received. After about 4 months it died. William Sonoma replaced it with no questions asked. The replacement lasted a little longer, about 18 months. Since it was out of warranty William Sanoma would not replace it (I don't blame WS) but directed us to Krupps for repair. A friend of ours said they had the same machine on a shelf not being used because it didn't make the coffee hot enough for her and we were welcome to it. Well after about 3 months it has died again. We're not getting another one.The same failure happened each time (no power whatsoever) and according to a quick internet search it is most likely the power supply board. One thing I have noticed, as a precursor to failure you will notice a lot of water leaking out of the bottom whenever you brew a pot. I also agree with a previous poster about coffee dripping down the side of the pot while pouring.DO NOT BUY THIS ITEM!!!
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