Title: Awful quality...Worse customer service
Product review: This headboad is really hard to put together because the cam/lock system it uses doesn't keep pieces together properly. It falls apart just by looking at it. I had to reinforce it with brackets just about everywhere. I had to ask for a replacement, and after battling over the phone, finally got the piece one and a half months later (Racks & Stands said they'd forgotten about me, they "fixed" their mess with a 10% credit). The pieces are made from cheap particle board, which desintegrates when you are trying to fit the pieces together. It looks pretty from the distance, but not worth the trouble or the money. I would buy solid wood next time and never from Racks and Stands again.
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