Title: It's true, keyboard issues
Product review: This is a fantastic machine, but the problem with the keyboard is a fact. The good news is that HP service was excellent, they picked up the machine in one day, turned it around in one day, and I got it back the following day. The bad news is that the second keyboard, while much better is still not acceptable. The further bad news was that I had to reinstall windows before they would replace the keyboard, to make sure it wasn't a driver issue...although this made sense to me at the time, I now realize they should have had this issue in their database, and should not have put me thru that exercise...on the other hand my wife also has a dv8000 series machine and that keyboard is perfect.
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