Title: Nice while it lasted
Product review: I got this machine for Christmas '06. After about 5 months of regular use (it's not like I'm using it to run a cafe or anything) my espresso maker quit on me. Support was helpful, but only after a few lengthy hold times. To my surprise the service center sent me back a brand new machine. Sadly, I'm writing this review after my second espresso side failure, this time out of warranty, to caution shoppers.The espresso maker works well. As other reviewers have noted, the steamer nozzle does have a tendency to pop off.The coffee maker has always disappointed me. For some reason, the coffee it brews is never very hot.Overall the machine is quirky and has usability issues, but is capable of making some great espressos... for about 5 months. Then it fails.
Would you say this review depicts the product in a flattering or unflattering light?
