Title: Toshiba DVD player SD-3980-su2 sucks
Product review: I found this page of reviews for the Toshiba DVD player SD-3980-SU2 and thought I would add my own review, even though it's an older product. My Toshiba DVD player died after playing about 20 movies. The DVD player will not load the DVDs and then gives a message that the DVD is an incorrect disk. Who knew that all of the movies were printed on incorrect DVD,s?I searched online for ways to fix the DVD player. I ran across several sites that said "Toshiba will replace the product IF AND ONLY IF it has a SU2 at the end of its product number" and "Call Tech Support at 1-800-631-3811 to get a replacement DVD player". I don't know where these folks found this information but it isn't accurate. I called Toshiba and asked about replacement of my DVD player. I was told Toshiba does not/did not replace failed players with that model number.I will never purchase another Toshiba product based on the performance of this DVD player.
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