Title: Great features, if it works
Product review: I bought this unit about 6 months ago but have only been able to use it for half that time, due to repeated battery/dock station failures. And, as previous customers stated, the customer service (is bad)(not to mention it's a long-distance number). After the warranty runs out(3 months!!!), they charge you a $20 "diagnostic" fee on top of the cost to repair it.I did like the features and look of the unit, but it's definitely not worth the hassle of the shipping and long-distance charges to get it fixed. I'm moving on...
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