Title: stay away: unreliable product; horrible customer support
Product review: We bought this toy for our 3-year-old as an EDUCATIONAL toy! It is extremely unreliable. When he placed a t in, it pronounced it as f. He put in FOX with confidence...the toy told him it is not a word! I contacted customer service. They told me they don't have a technical support that can help me. If I want, I can write a letter to their home office. Are you kidding me? The only thing they can offer me is a discount to purchase another Leap Frog. No, thank you. Not going to happen. At first, they dare to tell me it's the first time they've ever heard about the problem. When I told her she should google and see the reviews, she said it's a known issue.They don't care, bad product, bad service, stay away parents.
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