Title: Vonage is a SCAM
Product review: We started using Vonage in Feb. 2006 and we could never get it to work, their tech support would always tell us to unplug the box and we neede a faster internet connection, finally after 4 months of fighting it we went back to our local provider...then every month we were still getting charged for our Vonage service. Vonage would tell us that they never received the cancellation calls and that we were still using the service(which was disconnected from our computer) They lie through their teeth and we still haven't resolved the issue. Do a search on Vonage complaints and you'll see we aren't the only ones.
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