Title: Excellent customer service
Product review: Great crutch, wide arm support and ergonomic hand grip are easy on the body. Hand grips do come loose and need a simple hand tightening to secure - not a problem. I called customer service to let them know about the loosening issue and they promptly sent me out a new set of tightening screws. They actually called me about 10 minutes after I sent an email - no problems since.Not mentioned is the attention these crutches get from people. Everyone loves them - and wants to try them!
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