Title: Bad access controls and tech support
Product review: As a speedy router, the DGL-4100 is okay. However, creating firewall rules to control my kids' access is terrible. One cannot allow certain protocols, like SMTP to let them get email, while denying other types of access. The manual says if you create a schedule for a computer, access will be denied if access is requested outside of the schedule times; not so, I had to set up a blocking schedule. Tech support is offshore from USA, probably India, and the support techs do not know the product, cannot answer questions, have questionable English skills and my calls were dropped twice. I'm returning the router.
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