Title: Customer support is atrocious
Product review: I purchsed this item in November 2003 and had just called customer support in March 2004 to find out why the router keeps disconnecting all of a sudden. First of all I was put on hold for about 20 minutes and then after being transfered from one department to another I was informed that they will not support my call because it is over their 90 day support period and that I could either email them or pay for the service. I then emailed them and was just sent a generic response to my issue.If this is the kind of support you want then I urge you to buy Netgear products but let me tell you that I also own a Linksys router and they still support my calls after 5 years. I will never purchase a Netgear product again. By the way they route all their calls to India to save cost.
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