Title: Buttons fail after awhile
Product review: The buttons eventually fail, and the problem is that it only takes one or two buttons to fail for the entire remote to be useless. We are on our second remote in 4 years, so about 2 years is about the lifespan of a remote, which is terrible considering the price of the device. Further, as others have described, they've stopped supporting the software to program it. Luckily I found a version, but in general they want to have you spend $$$ on an authorized dealer, if you can find one, to come out during a 4 hour window during the week to spend 3 minutes updating your remote rounded to the nearest hour and site visit cost.
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