Title: customer support
Product review: I have one of the models called PA840, which is for the 3700 and earlier models. As the special note indicates, this will not work with 3800 or later models. I attempted to contact Targus several times, and called the them. The customer service rep was courteous, however they will NOT replace the adapter part for this model. You will be taking a chance if the product you buy is not compatable with what you have.
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