Title: Like the clock, but...
Product review: The clock is very cute for a little boys room. We received the clock, and it didn't work. We tried replacing the batteries twice, but it was the clock. Contacted the company via email (the method provided by Amazon) a week ago to let them know and see about exchanging the clock. I received an automated reply that the company was closed and they would contact me the next business day. I heard nothing from the, so I emailed again yesterday evening. Same automated message, but no response today. I am very disappointed by the customer service and am beginning to get angry.UPDATE- The company did finally send me a new clock a few weeks later along with complementary wonderful wall decals to match the clock. The clock is wonderful, as are the decals.
Would you say this review depicts the product in a flattering or unflattering light?
