Title: Better hope you don't have ANY problems with it......
Product review: Customer service is rather bad. First of all, to get a pretty standard item for all wireless/portable product, a car adapter, you're going to have to shell out an extra $40 and this is for any of Creative's Nomads since they purposely made the input voltage a non-standard one of 5V. Secondly if you ask questions to tech support, they pretty much just answer questions you didn't even ask and ignore the one you really want answered. I had this issue both through e-mail and on the phone. Finally, during a phone call, I said, "So am I never going to know the answer to this question?" The tech guy ACTUALLY said something in regard to it making his call time average high, if he looks for the answer. To get a replacement battery, expect to pay around $120. $20 for diagnosis, $15 to ship it there and $85 for the battery itself. All of this just a couple months after it's 90 day warranty.
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