Title: a sad commentary on Sony's design standards and warranty
Product review: This product is not designed or built to the usually high Sony standards. The LCD screen WILL break under normal use and Sony will not honor the warranty if the screen fails. My screen failed after six months and I returned the computer to Sony for repairs. Sony charged me over $700 and refused to return the 'physically damaged screen' as I requested so that the 'intentional damage' that I 'caused' could be verified. To confirm that this is a design flaw Sony included with the repaired computer NEW instructions as to how to prevent damaging the screen noting that 'the LCD screen may be sensitive to pressure or added stress'. This product is a sad commentary on Sony's design standards and on its unwillingness to stand behind its warranty.
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