Title: Amazon has betrayed the trust of their customers.
Product review: I have been an Amazon customer for over a decade. I have bought many items, made use of Amazon Prime and the MP3 store. I loved my Kindle 2 until today.I bought two books by George Orwell in December for my Kindle 2. Two days ago Amazon removed them from my Kindle and gave me a refund. I did not want a refund, I wanted the content I had already purchased. I called and talked with Amazon customer support and was told, in a nutshell, "tough". Amazon says it is out of their hands because of a dispute with the publisher. If I had purchased the book as a normal book, and there had been a dispute with the publisher...would they have come to my house, taken the book and left a few bucks on the shelf? Of course not! Amazon, you have been a great company for a long time, but this is unforgivable. Make it right. Give the content back to the people who already purchased it. Take it down for further download, sure, but don't give your loyal customers a raw deal.
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