Title: A Disaster.
Product review: I read the reviews about this product and I was certain the same issue, hair becoming caught in the vent, would not happen to me. I was very wrong.The vent is in a terrible location and after less than 4 uses, even though I consider myself quite capable, the product broke. I spent a long time on the phone trying to get in touch with someone who could replace the product, or refund my money, and I could not. I spent time on the Babyliss website and speaking with people at the Amazon shop where I purchased it, to no avail whatsoever. I ended up throwing the dryer out, and swallowing the losses. I confidently say that I will never purchase another Babyliss product.The entire experience was very unpleasant and frustrating.
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