Title: It broke. They wouldn't fix it.
Product review: One year after I bought this mower, having used it regularly, the handle broke off. I contacted the store where I'd bought it and they said you have to contact the maufacturer. I contacted the manufacturer and they said you have to contact the store. Interestingly, the push mower I grew up using, not made by Scotts, still works fine after 50 years of use. Needless to say, I will never buy a product from that store or from Scotts again. Do not waste your money on this defective mower.
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