Title: Ok performance. No Customer Service
Product review: I bought this item from my local Costco and it worked reasonably well the first couple of weeks then I started experiencing unexplained power-off's. This happens regardless of duration or battery level. Sometimes it will power off after a few minutes and other times it will power off after half an hour and sometimes it stays on for a while. This problem happens around 80% of the time I use the device. I could not get any response from the manufacturer and I unfortunately lost the original receipt. Even though they say to not return the product, don't listen to it. Take/send it back to the store you bought it from.Other comments have been pretty much echoed by other reviewers, i.e. quiet, difficult to see display, not very user friendly. I can't imagine how they won the CES award.
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