Title: Poor Quality & Bad Customer Service
Product review: I ordered this item and I received it in a timely matter except when I actually got it, the marker was broken. The eraser had broken off and it was in the bottom of the bag and the tip of marker was non-existent. So I called "Team Express" and wanted to return it. They said they would email the "return label" in 1-3 business days. So I waited and waited...and waited. I called back 3 days later and told them that I never got the email, and then they said I would have it by the end of the day. Next day rolls around, never received the email. That morning I called AGAIN... still haven't received it. I just want them to take it back so I can get my money back! This is ridiculous, and I will never be ordering from this company again. They have the worst customer service.
Would you say this review depicts the product in a flattering or unflattering light?
