Title: Coby's Unfair Return Policy
Product review: I bought this product as a Christmas gift for my daughter. By the first week of Feb., it was broken. Amazon wouldn't take it back because it was 30 days after my purchase. Coby told me to send it to them, but I had to enclose a $12 check and I had to pay to ship it (another $11). Several weeks later, they sent me a reconditioned unit (not my original) that was dirty and scratched. And several features on it were broken! When I called Coby, they said to return it. I didn't have to send a $12 check this time, but I would have to pay for the $11 shipping from my home. I said that that made no sense- that they should pay for shipping, but they said Coby's policy was to never pay for shipping from customers. This unit is going in the trash and I will never by a Coby product again!
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