Title: Great at first....
Product review: I received this as a Holiday gift recently and initially was very impressed. Cool design, and easy to install and use software. Music capacity is defintely skimpy, however. MP3 format takes up much more memory than WMA format, so it helps to search for music in WMA format. Even more helpful would be the upgrade, and frankly they should make it with the higher memory to start. Out of the box I would say the memory capacity can sometimes be closer to 30 minutes than 60 minutes. Biggest problem: after only a couple of weeks of using it, it died. No warning, it wasn't dropped. Everything appears to be fine except that no sound comes out of it. Tech support was very matter-of-fact about the problem as if it happened all the time and said they would authorize a replacement, though I have yet to get the paperwork that will allow me to send it back. Bottom line seems to be: good product with quality control problems!
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