Title: Almost a great product but poor customer service
Product review: This is a great innovation. I'm a teaching pro and this handy portable rebound net is just the answer...but...defective materialmade it very temporary. It takes a little patience to get used to the setup angle to provide good rebounds. However, used no more than 10 times, the stress on the fiberglass frame that is always under stress due to its bowed fiberglass construction eventually will break at the weak point which is right where the fiberglass frame is joined together by a metal coupling. When I finally contacted the manufacturer, they did determine it to be defective and promised a replacement. They went dark on me and never provided the exchange nor would return my calls. So as long as you are not looking for a long term tool, this is a cool item. With a bit of engineering to correct the flaw it could be a great mainstay.
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