Title: Great machine but very fragile, and Sony will not fix it!
Product review: I bought this and absolutely loved it. But 4 months later I found the left corner mysteriously cracked, and a whole piece of the case fell out! I did nothing to get there. But Sony said that this was damage due to misuse somehow and refused to repair it. CompUSA charged $500 for extended warranty but then say sorry, they don't cover plastic parts and any kind of damage. I now have a gaping hole in a brand new computer without misuse, and facing a huge bill without recourse!This machine is too sensitive for normal use.
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