Title: Buyer Beware
Product review: I purchased this model in December 2007 for $279. I was generally happy with its recording, but about 60 days ago it began to refuse to play any disk--the same problem cited in other reviews. Samsung customer service was slow and troublesome and even their reps suggested I not fax but rather "upload" a copy of my reciept--then claimed they had not received the fax and could not read my .tif file scan. Then the surprise: parts covered for 90 days but labor was $48 in advance. Based on my calls, they know there is something wrong with the disk reader engineering and they should have done a recall. I am surprised they don't get hit with a class action suit. So now I have prepaid the labor and will have to mail in the unit--and a new one is $179! Never again will I buy a Samsung product without (1) checking the warranty and buying a full parts and labor warranty (so they just send me a new one) and (2) checking Amazon reviews which are the best consumer reviews availabe.
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