Title: Broke the first day I got it due to a known bug
Product review: They ship the Rio 800 with a power supply that will fry the Rio's Battery pack. Mine worked for 15 minutes and is now fried. After calling 3 different Tech support #'s, they offered to ship me a new battery pack and power supply free of charge, but I have to wait 3-4 weeks for it to arrive... Hopefully the Rio works OK when I finally get the battery pack. If it is a fantastic product, I will probably give it a few more stars. However.... 3 weeks to get a new battery pack??? Most companies will RMA stuff in 24 hours. SonicBlue's customer service leaves alot to be desired
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