Title: doesn't work
Product review: I love the filter itself, but our new faucet doesn't take the counter top model. The first time I installed it, it was leaking, and in the process of fixing this leak, it broke, and I had to buy a whole new unit. Now it doesn't leak, but it also doesn't work. Several complained about slow water, but in mine, it just doesn't even go. It sounds like from the other reviews that this product is simply not there. We like the spout itself (matches our new faucet very nicely), but the rest of the materials are very chinsy (mostly cheap plastic). I've sent them emails, but so far have not heard back. Like other reviews have said, "don't buy."
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