Title: Screen broke with 2 months; Palm very very poor support
Product review: Screen broke within 2 months of owning; did not drop or mishandle. While at work, the screen popped and that was the end. Was under warranty; returned to Palm to be fixed and shipping agent lost unit. Palm said they investigated the event and agreed to ship me out a new unit. Three months later I am still without a Palm. I continue to get the "give us 48 hours to look into it" story from Palm representatives. I paid near $300 for an e-toy that doesn't work...and I don't even get to keep it for a paperweight. Pocket PC is my next purchase..will never buy another Palm.
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