Title: Not sending out replacements for RMA very quickly...
Product review: I should start by explaing that I have built almost a hundred systems, fix everyones computers & can customize them for friends and family. I Bought this unit as a munufacture reconditioned unit and it was DOA. Funny thing is I read the OLD reviews on Amazon and read about how they had great customer service and had a quick turn around time. RMA process is now SLOOOW and they are taking their sweet time mailing me a replacement. I have decided tht this will be my last OCZ product. OCZ should reconsider selling reconditioned items. this is tarnishing their once good brand name... I fail to understand how a recondition power supply gets shipped DOA... Bad quality control? These should be tested in real systems before they ever get shipped back out... These units have a high failure rate and they are not scrapping these bad units... They are selling them... to people people like me. How does this happen to such a good company?
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