Title: Horrible, this customer service.
Product review: Always get a voice mail box.If you leave a message, a crackly return call may come your way in a few days. Garbled reception, heavy incomprehensible accents.Try the email. Some drone will repeat the instruction from the manual verbatim. Need further help? They'll ask you to send the unit back to them for "inspection" (at your expense). No thanks.A year ago, they had actual human customer service, today they try to hide from you.
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