Title: BEWARE: Great device - Terrible construction - Horrible customer service!
Product review: I received the Kindle 2 as a birthday gift and had it for less than a week.It was dropped from a height of about 12-14 inches.And now the display is completely unreadable.I called customer service and they want $200 to replace (they can't fix).Now I'm not sure I even want one if they break like glass.Unless you live in a hermetically sealed house filled with down pillows and bubble wrap, I cannot recommend the device to anyone.
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