Title: TOO MUCH FLUFF
Product review: THIS BOOK WAS PROVIDED TO ME BY THE SCHOOL I ATTEND TO PREPARE FOR THE CNA. THIS BOOK IF FULL OF USELESS TID BITS. I HATED THE QUIZZES AND ZEN. ONCE IT FINALLY GOT TO THE INFORMATION, IT WAS VAGUE AND DISORGANIZED. IF I HAD TO RELY ON THIS BOOK TO PASS I WOULD HAVE NEVER MADE IT. LUCKLY, I HAD AN EXCELLENT INSTRUCTOR.
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