Title: NO customer SERVICE - don't even think about buying it!
Product review: My wife and I loved this remote. Right up until it quit working 4 months after we had it. They have a known issue of not charging and have had defective units. But never recalled them. Customer service number. What a joke. An absolute guarantee of OVER an hour on hold. Just to be transferred to someone else who asks you the same questions again. Then, after I went through all that and was guaranteed an email would be sent to me detailing how and where to send my remote for a replacement. Instead of an email I get a voicemail instructing me to call the same number that I was on hold for over an hour a few days prior. What a joke. Most people know the run around when they are getting it, and you will be sure to get it good from Logitech. I'm sure that most people just give up.
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