Title: Pray that you don't need service
Product review: Dyson refused to honor the warranty on mine when it broke after less that 1 year.I got an array of excuses, different each time that I called:- Amazon is not an "authorized" dealer (refuted by Amazon)- Amazon sold you a reconditioned unit as new (refuted by Amazon)- You failed to maintain the unit (refuted by Dyson's own repair center)I'm out $150 to repair a $400 vacuum after less than 1 year. (Currently in small claims court)I could have bought 4 or 5 lower priced vacuums, like the 12-year old Hoover that I still used while the Dyson was in the shop for a month!So, all those of you that have new units that you love. Hope that you don't ever have to try to get warranty service.
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