Title: Not a good customer experience
Product review: For whatever reason this set-up did not work. As others have noted, phone support is non-existent. Even at 4 am they won't take your call. Email to support was also fruitless. I got one email back asking "what are your settings?". I replied, sent a tracer but never heard back. I see they have discontinued this product. Technical issues aside, Netgear has a ways to go to provide basic customer support.
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