Title: Worthless product and customer service
Product review: Purchased item to use in my RV when we go camping. I used it one time when we first got it in june and the clock worked and so did the 'sounds'. The second trip, in july, I needed the alarm function and found out it was defective. I emailed Conair explaining and asking how I could claim under warranty - this was over 2 weeks ago and I have heard nothing. In contrast, I had a water timer break on me which I purchased around the same time and Orbit immediately sent me a replacement. This type of thing indicates to me which companies are worth anything when it comes to customer service......UPDATE ..... 08/21/11...I wrote to Amazon who immediately offered me a replacement or refund outside of 60 days. They did not have to do this but as usual, their customer service is second to NONE......
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