Title: Pre-Purchase Query
Product review: I am purchasing a Multifunction Printer/FAX/Copier/Scanner for a home based business. I called the company who does the "Product Coverage", NEW Customer Service Companies, Inc. at 800.861.9387 to inquire how quickly a repair would be completed. I was told by the representative who answered the phone, who was obviously being very honest, "...the AVERAGE is 3 weeks." Obviously I chose not to purchase the service. Three weeks is a long time for personal products but an "impossible to do business" for a home based business standpoint. I feel this information should be posted on the Amazon web site so you know what you are buying with this service product!
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