Title: Avoid this one
Product review: After reading the mixed reviews, I decided to buy anyway on the basis of the good reviews, it's appearance (it looks like a solid machine) and the price. The machine arrived in good order in spite of a rather flimsy box. After 2 weeks of use, during which the steam for frothing seemed to become less and less powerful, it finally quit all together, at which point I sent the machine back. Thanks Amazon for making it so easy! I will buy another machine from Amazon later, after I've researched my options. The key advice that I gleaned from customer reviews was one that expressed the opinion that Briel has a quality control problem. They do. If you decide to buy you'll be buying into the odds that the one you've purchased was adequately checked out. Good luck!
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