Title: 3 hours on tech support
Product review: I spent 3 hours with tech support and could not get it working properly. After the first 2 calls they had me buy a crossover CAT5 cable, then the 3rd call could not even get it working properly. Each time you call, expect to spend 30 minutes on hold before speaking to someone. Even the initial connection was flacky, one day it would not work and then work the next. My experience appears to be the same a several other reviews here.
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