Title: Umax [is bad]for customer service
Product review: Buy Umax only if you will never upgrade your software. If you plan on upgrading your operating system in the future Umax is not the way to go. Any time you need to upgrade drivers for say a new operating system or if you lost yours, unlike most other computer manufacturers, Umax will not let you download drivers for the upgrade. Instead they will mail you the drivers for just [money amount]. Real customer service.
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