Title: Skips the virus and goes straight to the autopsy
Product review: NAV alerted me to a virus AFTER it chewed up and destroyed my registry, deleted several icons and start menu entries. The disinfecting directions their so-called "support" site didn't work. The instructions were clear, concise and well written - they just didn't work. Support is expensive and almost nonexistant. Somehow paying TWICE for a product does not seem to be a good business practice and is definitely not customer-oriented.System scans are long and laborious; uninstalling NAV is torture. Since fighting the virus and contacting customer support are both futile, I'll have to wipe the drive clean and start from scratch. Thanks for nothing Norton!!
Would you say this review depicts the product in a flattering or unflattering light?
