Title: WARNING INSTEP HAS EXTREMLY POOR CUSTOMER SERVICE
Product review: I BOUGHT THIS STROLLER RECENTLY AND WHILE I WAS USING IT THE FRONT WHEEL FELL OFF.AS IF THAT WASN'T AWFUL ENOUGH I HAVE TRIED 3 TIMES TO GET THE NEW PARTS I NEED TO REPAIR THE STROLLER.ALL TO NO AVAIL. I ACTUALLY ORDERED THE PARTS OVER THE PHONE. WAS TOLD THEY WOULD ARRIVE WITHIN&amp;quot; 7 TO 10 DAYS&amp;quot;. 2 MONTHS LATER AND SEVERAL INQUIRIES I HAVE YET TO RECIEVE THE NEEDED PARTS TO REPAIR THE STROLLER AND USE IT.IT IS BROKEN AND I'M DISCUSTED WITH THIS COMPANY FOR NOT HELPING ME GET THIS STOLLER FIXED. I DON'T THINK THATS TOO MUCH TO ASK.KEEP THIS IN MIND IT IS IMPORTANT IF SOMETHING HAPPENS TO THE STROLLER THEY DON'T STAND BEHIND THEIR PRODUCT.
Would you say this review depicts the product in a flattering or unflattering light?
