Title: fragile, have not come to terms with the consumer
Product review: This is my third. Customer Service is thorny and not too helpful.Each exchange took several calls, 3 submissions and plenty of time before received.Sandisk is trying to expand their horizon of products to include more than flash memory, but has not incorporated the design team to go along with it. They fired their last CEO, and I think the current new product CEO is going as well.c'est a dire, They haven't come to terms with the consumer.
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