Title: Great Monitor, Poor Customer Service and Product Support
Product review: I purchased this monitor for our business. It is the fourth of these monitors that we purchased. The monitor is great. This last monitor, however, had a problem. The screen was titled due to a manufacturing defect. Well, I called View Sonic to see what they could do about it. They told me that they would replace it with a new monitor. Great, I thought!!! Well, that was almost two months ago and I am still waiting. Every time I follow up, the customer service personnel tell me that the replacement will be processed that day or the next day. Then I invariably get a call back saying that they have no stock of that item and I will have to wait! How is it that the company that manufactures an item can't get any stock of the item for two months?
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