.helpdesk-ticket {
  $br: 8px;
  font-size: 1.3em;
  header, .content {
    padding: 8px;
  }
  header {
    background-color: $doubtfire-color;
    color: #fff;
    font-size: 1.25em;
    border-radius: $br $br 0 0;
    line-height: 1.25;
  }
  .content {
    color: #525252;
    background-color: #ecedef;
    .unit-name {
      text-overflow: ellipsis;
      width: 65%;
      text-align: right;
      overflow: hidden;
      white-space: nowrap;
    }
  }
  .content .loading {
    text-align: center;
    font-size: 2em;
  }
  hr {
    border: 1px dashed grey;
  }
  border: 2px solid #ecedef;
  border-radius: $br;
  transition: all 0.25s ease;
  &:hover {
    position: relative;
    top: -10px;
    cursor: pointer;
    box-shadow: 0px 0px 10px 0px rgba(0,0,0,0.4);
  }
}

.helpdesk-ticket {
  $br: 8px;
  font-size: 1.3em;
  // Mobile responsive fixes
  @media (max-width: $screen-md) {
    margin-bottom: 1em;
    .unit, .unit-name, .task-name {
      text-align: center !important;
      width: 100% !important;
    }
  }
  header, .content {
    padding: 8px;
  }
  header {
    background-color: $doubtfire-color;
    color: #fff;
    font-size: 1.25em;
    border-radius: $br $br 0 0;
    line-height: 1.25;
  }
  .content {
    color: #525252;
    background-color: #ecedef;
    .unit-name {
      text-overflow: ellipsis;
      width: 65%;
      text-align: right;
      overflow: hidden;
      white-space: nowrap;
    }
  }
  .content .loading {
    text-align: center;
    font-size: 2em;
  }
  hr {
    border: 1px dashed grey;
  }
  border: 2px solid #ecedef;
  border-radius: $br;
  transition: all 0.25s ease;
  &:hover {
    position: relative;
    top: -10px;
    cursor: pointer;
    box-shadow: 0px 0px 10px 0px rgba(0,0,0,0.4);
  }
}

Improve ticket display for mobile devices
LOOKS: Improve ticket display for mobile devices
