Long pharmacy lines plague last remaining Walgreens in SF Mission District
ABC7 News Bay Area
[{'start': '0.000', 'end': '3.600', 'text': "Residents in San Francisco's Mission"}, {'start': '2.000', 'end': '5.759', 'text': 'neighborhood are growing increasingly'}, {'start': '3.600', 'end': '8.480', 'text': 'frustrated as wait times at their local'}, {'start': '5.759', 'end': '9.679', 'text': 'Walgreens pharmacy continue to increase.'}, {'start': '8.480', 'end': '11.440', 'text': 'This is after a number of other'}, {'start': '9.679', 'end': '13.440', 'text': 'Walgreens were shut down across the'}, {'start': '11.440', 'end': '14.960', 'text': 'city, making one location the last'}, {'start': '13.440', 'end': '16.960', 'text': 'remaining retail pharmacy in the'}, {'start': '14.960', 'end': '18.480', 'text': 'neighborhood. ABC7 News reporter Tim'}, {'start': '16.960', 'end': '21.119', 'text': 'Johns talked to customers about the'}, {'start': '18.480', 'end': '22.560', 'text': "impact it's having on their lives. A"}, {'start': '21.119', 'end': '24.160', 'text': 'long line greets customers at the'}, {'start': '22.560', 'end': '26.080', 'text': 'pharmacy at the Walgreens on 23rd'}, {'start': '24.160', 'end': '27.920', 'text': 'admission in San Francisco Thursday.'}, {'start': '26.080', 'end': '29.279', 'text': 'This is the result of a series of store'}, {'start': '27.920', 'end': '30.960', 'text': 'closures by Walgreens in this'}, {'start': '29.279', 'end': '33.040', 'text': 'neighborhood in recent years. That means'}, {'start': '30.960', 'end': '34.880', 'text': 'this location is the only one that'}, {'start': '33.040', 'end': '36.640', 'text': 'remains open in the area. The company'}, {'start': '34.880', 'end': '38.800', 'text': 'has closed more than two dozen stores in'}, {'start': '36.640', 'end': '41.040', 'text': 'the city since 2020, increasing weight'}, {'start': '38.800', 'end': '43.360', 'text': 'times and decreasing service for many'}, {'start': '41.040', 'end': '45.280', 'text': 'who rely on it. I talked with several'}, {'start': '43.360', 'end': '46.960', 'text': 'Walgreens customers outside the store'}, {'start': '45.280', 'end': '49.039', 'text': "here, and all of them told me they're"}, {'start': '46.960', 'end': '51.120', 'text': 'frustrated with the situation. But with'}, {'start': '49.039', 'end': '53.199', 'text': 'few options, many of them also feel like'}, {'start': '51.120', 'end': '55.280', 'text': "they're stuck. That includes people like"}, {'start': '53.199', 'end': '57.440', 'text': "Donald Hughes. It's outrageous, man."}, {'start': '55.280', 'end': '59.840', 'text': 'like you sitting there for 20, 30'}, {'start': '57.440', 'end': '61.359', 'text': 'minutes, 15, 20 minutes in line just to'}, {'start': '59.840', 'end': '64.320', 'text': 'get to the front desk. And when you get'}, {'start': '61.359', 'end': '66.240', 'text': 'to the front desk, they got you on a 45'}, {'start': '64.320', 'end': '68.000', 'text': 'minute to an hour long wait just to get'}, {'start': '66.240', 'end': '69.600', 'text': 'your medication. Hughes tells me he'}, {'start': '68.000', 'end': '71.600', 'text': 'lives closer to another Walgreens that'}, {'start': '69.600', 'end': '73.920', 'text': 'recently shut down. So now this is the'}, {'start': '71.600', 'end': '76.479', 'text': "net's closest option for the people that"}, {'start': '73.920', 'end': '78.880', 'text': 'live in this community and and and need'}, {'start': '76.479', 'end': '81.040', 'text': 'thesearmacies to get their medication.'}, {'start': '78.880', 'end': '83.439', 'text': "Now we got to come in and we're slowing"}, {'start': '81.040', 'end': '85.680', 'text': "their process down. It's messed up. In a"}, {'start': '83.439', 'end': '87.600', 'text': 'statement sent to ABC7 News, Walgreens'}, {'start': '85.680', 'end': '89.040', 'text': 'told us, quote, "We have and are'}, {'start': '87.600', 'end': '91.040', 'text': 'continuing to take steps at that'}, {'start': '89.040', 'end': '92.720', 'text': 'location to reduce weight times. That'}, {'start': '91.040', 'end': '94.720', 'text': 'includes adding equipments, providing'}, {'start': '92.720', 'end': '96.640', 'text': 'additional personnel, and working extra'}, {'start': '94.720', 'end': '98.000', 'text': 'hours." The neighborhood frustrations'}, {'start': '96.640', 'end': '100.240', 'text': 'have also gotten the attention of'}, {'start': '98.000', 'end': '103.200', 'text': "Supervisor Jackie Fielder. That's why I"}, {'start': '100.240', 'end': '106.240', 'text': 'called for uh one of our city agencies'}, {'start': '103.200', 'end': '110.159', 'text': 'to come up with a report for how we can'}, {'start': '106.240', 'end': '112.399', 'text': 'stand up a basically a cooperative uh'}, {'start': '110.159', 'end': '114.880', 'text': 'organization and structure to support'}, {'start': '112.399', 'end': '116.880', 'text': 'our local independentarmacies.'}, {'start': '114.880', 'end': '118.880', 'text': 'But with wait times long virtually every'}, {'start': '116.880', 'end': '122.159', 'text': 'day, current customers say they want'}, {'start': '118.880', 'end': '125.040', 'text': 'immediate solutions. I have a medicine'}, {'start': '122.159', 'end': '127.280', 'text': 'every month and then if it expire I need'}, {'start': '125.040', 'end': '129.520', 'text': 'to come here to spend days. I to order'}, {'start': '127.280', 'end': '131.440', 'text': 'first and then and come next day to to'}, {'start': '129.520', 'end': '133.200', 'text': 'get it. Walgreens says as of now they'}, {'start': '131.440', 'end': '135.599', 'text': 'have no plans to close down the 23rd'}, {'start': '133.200', 'end': '139.040', 'text': 'admission store in San Francisco. Tim'}, {'start': '135.599', 'end': '139.040', 'text': "John's, ABC7 News."}]