Water bill payment method to change in Greensboro
WFMY News 2
[{'start': '2.789', 'end': '5.329', 'text': "If you get your water from the city of Greensboro, then you got this mailer right here telling you that there's a new customer portal. You don't want to ignore this. Let me tell you why. This is why the water billing system for the city of Greensboro changes on May 19th, and that means auto payment methods also change. And if you don't sign up. You won't be paying your bill the way you used to. -- May -- 19, so everything is, we're stopping the old system that you are using, and we're starting a new system. You'll need to re-sign up for your water account, paperless billing, your reoccurring payments, so your automatic payments. You'll want to resign up for all of that, all of your services that you're used to using. The switch happens to Greensboro Waterwise on May 19th. That is the very first day that you can create an account with the new system. What happens if you don't use autopay of any kind? Do you have to create an online account to get your water service? The answer is no, but wouldn't you like to know what your water usage is before you get your bill? What this does differently is that a customer can actually go in. Um, look at their bill, and they can actually see their water use. They can actually go in and get notifications about what water use, or how much water use they want to be notified before it's too much for them and they feel like they should be alerted. Waterwise is a common software program being utilized in cities and states all across the country, including our neighbors in Winston Salem. Again, May 19th, it is the day everything switches over and the day that you can make an account."}]