Digital accessibility | Next Experience keyboard shortcuts
ServiceNow Documentation
[{'start': '0.633', 'end': '3.900', 'text': 'Keyboard shortcuts are handy key combinations that save time'}, {'start': '3.900', 'end': '7.066', 'text': 'and provide an alternative to\nusing a mouse to perform actions.'}, {'start': '7.466', 'end': '10.900', 'text': 'To use keyboard shortcuts. first you need to enable them.'}, {'start': '11.300', 'end': '15.266', 'text': 'Start by selecting your user\nicon in the banner to open the user menu,'}, {'start': '15.733', 'end': '17.733', 'text': 'then select preferences.'}, {'start': '18.000', 'end': '20.266', 'text': 'Navigate to the accessibility category'}, {'start': '20.266', 'end': '23.266', 'text': 'and toggle on the Enable keyboard shortcuts feature.'}, {'start': '23.500', 'end': '25.533', 'text': 'Then close the dialog box.'}, {'start': '26.266', 'end': '29.033', 'text': 'Note that keyboard shortcuts are specific to the browser'}, {'start': '29.033', 'end': '30.933', 'text': 'and operating system being used.'}, {'start': '31.133', 'end': '33.366', 'text': "In our example, we're using a mac."}, {'start': '33.733', 'end': '36.166', 'text': 'Now, when you select your user icon again,'}, {'start': '36.166', 'end': '38.866', 'text': 'Keyboard Shortcuts is available on the user menu'}, {'start': '39.233', 'end': '42.433', 'text': 'Select it to open the Keyboard shortcuts dialog box.'}, {'start': '43.066', 'end': '44.433', 'text': "Let's try another way."}, {'start': '44.433', 'end': '46.300', 'text': 'Select Close to close the modal.'}, {'start': '47.100', 'end': '51.100', 'text': 'Even faster, you can open it directly\nby using its keyboard shortcut.'}, {'start': '51.300', 'end': '53.266', 'text': "In our case, that's command slash."}, {'start': '53.733', 'end': '56.366', 'text': 'The keyboard shortcuts are displayed.'}, {'start': '56.566', 'end': '58.433', 'text': "If you're on a windows machine,"}, {'start': '58.433', 'end': '61.633', 'text': 'the Windows shortcut key combinations will appear instead.'}, {'start': '61.733', 'end': '63.766', 'text': "In our example, we're using a mac."}, {'start': '63.966', 'end': '66.200', 'text': 'You can easily find the shortcut\nyou need, for example, to quickly access'}, {'start': '66.333', 'end': '68.933', 'text': 'For example, to quickly access your history.'}, {'start': '69.000', 'end': '71.466', 'text': 'Just enter history in the search box.'}, {'start': '71.666', 'end': '74.333', 'text': "And here's the shortcut, command option h."}, {'start': '74.800', 'end': '77.300', 'text': "Let's search forWorkspaces menu."}, {'start': '77.533', 'end': '80.533', 'text': 'The results show the shortcut command option w.'}, {'start': '80.866', 'end': '84.266', 'text': 'When we click the search box and collapse\nthe category at the top,'}, {'start': '84.266', 'end': '87.000', 'text': 'we see that this page contains two categories,'}, {'start': '87.000', 'end': '88.800', 'text': 'Global Navigation and General.'}, {'start': '89.066', 'end': '91.733', 'text': "We'll expand the Global Navigation\ncategory again"}, {'start': '91.733', 'end': '94.900', 'text': 'and try some keyboard shortcuts\nstarting with global search.'}, {'start': '95.366', 'end': '97.966', 'text': 'The key combination is command option g.'}, {'start': '98.166', 'end': '101.833', 'text': 'We close the shortcuts\ndialog box and press that key combo'}, {'start': '102.300', 'end': '103.866', 'text': 'and global search opens.'}, {'start': '103.866', 'end': '105.100', 'text': 'That was easy.'}, {'start': '105.900', 'end': '107.666', 'text': 'We reopen keyboard shortcuts'}, {'start': '107.666', 'end': '110.466', 'text': 'to search the key combination for sidebar discussions.'}, {'start': '110.833', 'end': '112.400', 'text': "It's option shift d,"}, {'start': '113.300', 'end': '116.733', 'text': "so we'll close the shortcuts\ndialog box and give it a try."}, {'start': '117.466', 'end': '118.966', 'text': 'Yes that works.'}, {'start': '118.966', 'end': '122.100', 'text': "We don't have any active chats,\nbut we could start one."}, {'start': '122.433', 'end': '126.500', 'text': 'Earlier, we searched for the shortcut\nto open the workspaces menu.'}, {'start': '126.633', 'end': '128.500', 'text': "It's command option W."}, {'start': '128.766', 'end': '130.200', 'text': "Let's try it now."}, {'start': '131.066', 'end': '134.066', 'text': 'As expected, the workspaces menu opens.'}, {'start': '135.433', 'end': '138.366', 'text': 'You can access the Keyboard Shortcuts dialog box'}, {'start': '138.366', 'end': '140.033', 'text': 'throughout the ServiceNow platform.'}, {'start': '140.366', 'end': '142.900', 'text': "For example, let's search for help."}, {'start': '142.900', 'end': '145.900', 'text': 'It says to use command shift slash.'}, {'start': '146.166', 'end': '148.633', 'text': 'So we close the dialog box and try it.'}, {'start': '149.766', 'end': '153.000', 'text': 'And the Help Center opens,\noffering several help options'}, {'start': '153.000', 'end': '155.300', 'text': 'including topics specific to this page,'}, {'start': '155.300', 'end': '157.833', 'text': 'like dashboards and helpful resources.'}, {'start': '158.600', 'end': '162.666', 'text': 'Start exploring and see how much time\nyou can save with keyboard shortcuts.'}, {'start': '163.766', 'end': '166.933', 'text': 'To learn more, see our product documentation or knowledge base.'}, {'start': '166.933', 'end': '169.800', 'text': 'Or ask a question in the ServiceNow Community.'}]