In a pragmatic randomized trial , we randomly assigned @,@ adults with diabetes mellitus who had recently been prescribed a new class of medication for treating elevated levels of glycated hemoglobin ( A@C ) @ % ( @ mmol/mol ) , BP @/@ mmHg , or LDL cholesterol @ mg/dL , to receive @ ) one scripted telephone call from a diabetes educator or clinical pharmacist to identify and address nonadherence to the new medication or @ ) usual care .