Can I return my VITRUVE after I buy it?
Posso restituire il mio encoder VITRUVE dopo averlo acquistato?
Yes, you have 30 days of guaranteed return. The customer must take care of the shipping costs and also the charges that may have been due to customs. The total sum of the expenses will be deducted from the amount to be returned.
IMPORTANT: You MUST first send us an email to contact@vitruve.atomic4dev.net and wait until we answer you with the instructions to send it back.
If you do not follow the instructions we give you, it may incur more expenses for you.
Sì, hai 30 giorni per la restituzione. Il cliente deve farsi carico delle spese di spedizione e degli eventuali oneri doganali. L’importo totale delle spese sarà detratto dall’importo da rimborsare.
IMPORTANT: You MUST first send us an email to contact@vitruve.atomic4dev.net and wait until we answer you with the instructions to send it back.
Se le istruzioni fornite non vengono seguite, è possibile incorrere in maggiori spese.