What is an incident management system?
什么是事件管理系统？
The use of all resources available to an organization to respond to an incident, lessen its effects, and understand its cause in order to prevent recurrence is known as an incident management system. It takes a team effort from individuals who use tools and processes to manage incidents.
使用组织可用的所有资源来响应事件，减轻其影响并了解其原因以防止再次发生称为事件管理系统。 它需要使用工具和流程来管理事件的个人的团队努力。