How are claims for the Best Rate Guarantee verified?
你们如何对最优惠价格保证索赔申请进行验证？
When you submit a completed claim, we will independently validate the availability of the lower rate and verify that the rate meets the terms of the Best Rate Guarantee. The rate must still be available to the general public and bookable in the local currency of the hotel. If the lower rate is no longer available, the guarantee will not apply.
在您提交了完整的索赔申请后，我们将独立对较低价格的供应情况进行证实，并验证该价格是否满足最优惠价格保证的相关条款。该价格必须仍面向普通公众预订，并可使用酒店所在地的货币进行预订。如果该较低价格已不可预订，则不适用最优惠价格保证。