What should I do if the power supply for my Philips Hue outdoor light stops functioning?
如果我的 Philips Hue 戶外燈的電源供應器停止運作，我該怎麼辦？
If your outdoor lights are no longer responding and you suspect an issue with the power supply unit (PSU), unplug the power supply from the wall socket and contact Philips Hue.
Do not touch the power supply in wet conditions. If the cable or plug are wet, first cut the main power to the socket, and then unplug the power supply. Do not leave any plugs or connectors of your outdoor lights open — use the supplied plastic caps to cover them. If you don’t have the original plastic caps, you can wrap the connectors in plastic.
Note that we have launched a voluntary replacement program for some PSUs. Please check if your PSU is eligible for the voluntary replacement.
如果您的戶外燈不再有回應，而且您懷疑問題是出在電源供應器 (PSU)，請從牆壁插座拔除電源供應器，並聯絡 Philips Hue。
請勿觸摸潮濕環境中的電源供應器。如果纜線或插頭是濕的，請先切斷插座的主電源，然後拔除電源供應器。請勿讓戶外燈的任何插頭或接頭沒有覆蓋物—使用隨附的塑膠蓋加以覆蓋。如果您沒有原本的塑膠蓋，可以用塑料包住接頭。
請注意，我們已針對某些電源供應器推出自願更換計劃。請檢查您的電源供應器是否有資格參加此自願更換計劃。