My platform is running slowly, what can I do about this?
平台运行缓慢，该如何处理？
For optimum platform performance, you will need to ensure that you have a fast and stable internet connection. If you find that the platform is not running as quickly as it normally does, we would suggest that you clear your browser’s cache and restart the browser session. Reducing the number of technicals on any charts open on your platform may also improve this issue.
If you experience similar problems with our mobile platform, please force close the app on your phone and restart it. If you continue to experience problems you may need to upgrade to the latest version of our app.
为最优化平台性能，您需要确保有快速稳定的网络连接。如果您发现平台运行不像平时那么快，我们建议您清理浏览器缓存，并重启浏览器会话。减少您在平台上打开图表的技术指标数量，也有助于改善这一问题。
如果您在移动端平台上也遇到了类似问题，请强制关闭手机上的应用程序并重启。如果您的问题依旧没有解决，您可能需要将应用程序升级到最新版本。