Why am I not getting push notifications for Pixsee device?
收不到pixsee的推播訊息通知，怎麼辦?
When Pixsee device detects an event, Pixsee's App system will send a push notification to alert the parents. If an event appeared in the event log but you did not receive a push notification on the pixsee App, please verify the following status:
1. Make sure notifications under "Settings" on your phone are enabled for the Pixsee App.
2. Make sure the Do Not Disturb mode is disabled.
3. Make sure your phone is connected to the internet.
If all of the above have been verified, please log out from the Pixsee App and log back in again. If you still cannot receive notifications from Pixsee device, please contact our customer service team.
當pixsee偵測到事件發生時，pixsee App系統將會推播訊息來通知提醒爸爸媽媽，當爸爸媽媽在pixsee APP的事件紀錄表中有看到事件紀錄，卻未收到pixsee的推播訊息通知，請先確認下列狀態:
1.請確認開啟手機「設定」裡的通知權限給pixsee App
2.請確認未開啟手機的勿擾模式
3.請確認手機當下的網路連線順暢
如以上皆確認沒問題，請嘗試登出pixsee App，再重新登入，若重新登入後，仍收不到pixsee的推播訊息通知，請與客服聯繫。