Do you need help with making your complaint?
您是否需要投诉帮助？
If you need help to make or manage your complaint, you can appoint someone (for example, a relative or friend) to represent you. Please note that we will need your authority to speak to any representative that you appoint.
如果您需要帮助来提出或处理您的投诉，您可以指定某人（例如，亲戚或朋友）代表您。请注意，我们需要您的授权才能与您指定的任何代表交谈。