How does Airbnb handle disputes or problems between hosts and guests?
Airbnb 如何处理房东和客人之间的纠纷或问题？
Airbnb has a resolution center where guests and hosts can communicate and resolve issues. If they can’t come to an agreement, Airbnb’s customer service will step in to help resolve the issue.
Airbnb 有一个解决中心，客人和房东可以在这里沟通和解决问题。如果双方无法达成协议，Airbnb 的客服人员会介入帮助解决问题。