Why is my peer's ID status "Offline" / "Disconnected"?
为什么我的好友ID状态是“离线”/“已断开”？
The peer ID status of the device in the ByteLixir dashboard is “Offline”:
The IP address was recently disabled. Check if the app is running and the power saving mode is disabled for the ByteLixir app. The issue is common for Android-based mobile gadgets.
The peer ID status “Disconnected”:
The internet service provider / country / region may not support the ByteLixir platform or there may be difficulties connecting the app. Restart the program. Contact client support to check the case in detail according to debugging information from the application.
ByteLixir 仪表板中设备的对等 ID 状态为“离线”：
该 IP 地址最近被禁用。 检查应用程序是否正在运行并且 ByteLixir 应用程序的省电模式是否已禁用。 对于基于 Android 的移动设备来说，这个问题很常见。
对等 ID 状态“已断开”：
互联网服务提供商/国家/地区可能不支持 ByteLixir 平台，或者连接应用程序可能会遇到困难。 重新启动程序。 联系客户支持根据应用程序的调试信息详细检查案例。