Who can I contact to recover an item left?
可以联系谁来找回遗失在飞机上的物品？
To submit a lost property claim for items left at the airport (boarding gates, controls, etc.), contact the lost and found office at the airport in question. Please check the airport website for the contact details.
Iberia only processes lost property claims for items left on its planes, in the VIP and UM lounges, or on the buses that take you to/from the plane. For items left on a plane operated by another airline, we advise you to contact the customer service department of the airline in question. You can search for lost property from the second day after you left it behind.
Iberia cannot be held responsible for the loss of items left on board its planes.
若要在机场（登机休息室、安检点等）索取被遗忘的物品，必须前往相应机场的失物招领处。有关详细的联系方式，请访问机场网站。
Iberia 仅处理遗忘在我们的飞机、贵宾休息室、无人陪同未成年人休息室或往返飞机的接驳车内的物品。对于遗忘在其他航空公司运营的航班上的物品，我们建议您联系所乘坐航空公司的客服部。从第二天起，可以对所丢失物品开展搜索。
Iberia 不对机上个人物品丢失负责。