What’s the difference between an incident management tracker template and an incident response plan template?
事件管理追蹤工具範本和事件回應計劃範本有何不同？
An incident management tracker allows your team to see every incident and its status in one place. It provides key information about each incident so your team has the context they need to find a solution. On the other hand, an incident response plan lays out your approach to incident handling—like incident response procedures, incident response policies, and your overarching incident response process.
您的團隊可以藉由事件管理追蹤工具在一處地方查看每個事件及其狀態。它可以提供每個事件的相關重要資訊，以便團隊掌握找到解決方案所需的情境。另一方面，事件回應計劃則列出了事件處理的方法，例如事件回應程序、事件回應策略以及總體事件回應流程。