How do I get a refund for Credit Card payments?
我如何获得信用卡付款的退款？
If your delivery request is cancelled, there will be a refund of credits to your E-wallet, and you can use these credits to pay for your next delivery request.
If you do not wish to be refunded by credits, you may email to us at express@uparcel.sg for a refund back to your credit card.
Please note that it takes 14 working days for refunds back to your credit card.
如果您的送货请求被取消，我们会向您的电子钱包退还信用额度，您可以使用这些信用额度来支付您的下一次送货请求。
如果您不希望获得积分退款，您可以发送电子邮件至 express@uparcel.sg 联系我们，要求退款至您的信用卡。
请注意，退款需要 14 个工作日才能退回您的信用卡。