Can I claim for medical expenses incurred outside Hong Kong?
我可以就在香港以外產生的醫療開支索償嗎?
Yes, you can. All Standard Plan coverage (except on psychiatric treatment) is worldwide. Flexi Plans must offer at least Standard Plan level coverage on a worldwide basis, while there can be restrictions on the enhanced coverage by region (e.g. Asia only). In other words, no matter if it is a Standard Plan or Flexi Plan you are holding, you can rest assured that any medical expenses incurred outside Hong Kong will be covered at least to the level of the Standard Plan.
Note that the Supplementary major medical benefit of Flexi Plan (SMM) is restricted to Hong Kong, while the "Full compensation" benefits of Flexi Plan (Superior) are restricted to Asia (including Australia and New Zealand). Refer to the brochure for more detailed explanation.
可以。所有標準計劃的保障 (除精神科治療外) 均全球適用。靈活計劃在保持標準計劃的全球保障前提下，可就較高的保障選項作地域設限 (例如只限亞洲)。換言之，不論您投保的是標準計劃或靈活計劃，您都可以就全球的醫療開支作出索償，並最基本可享受到標準計劃的保障。
請留意靈活計劃(附加保障)的附加醫療保障只適用於香港。而靈活計劃(優越)的「全數賠償」只適用於亞洲地區 (包括澳洲及新西蘭)，詳情請參閱產品小冊子。