I can't find my Wi-Fi network when setting up my Philips Hue Play HDMI sync box. What should I do?
我在設定 Philips Hue Play HDMI sync box 時找不到 Wi-Fi 網路。我該怎麼辦？
If you can't find your Wi-Fi network when setting up your Hue sync box, try the following:
- Make sure your Wi-Fi network is set up and functioning correctly.
- Make sure your Bridge and mobile device are connected to the same Wi-Fi network.
- The Hue sync box is only compatible with 2.4 GHz networks. If your Wi-Fi is operating on a 5 GHz network, switch to the 2.4 GHz network instead.
如果您在設定 Hue sync box 時找不到 Wi-Fi 網路，請嘗試下列操作：
- 確認您的 Wi-Fi 網路已經設定並正常運作。
- 確認您的 Bridge 和行動裝置連接到同一個 Wi-Fi 網路。
- Hue sync box 僅與 2.4 GHz 網路相容。如果您的 Wi-Fi 搭配 5 GHz 網路運作，請切換到 2.4 GHz 網路。