How does the attended support feature work?
臨機支援功能是如何運作？
In addition to unlimited unattended access to managed endpoints, Splashtop Remote Support also allows the team owner and admins to share one concurrent attended support session to a Windows or Mac computer that isn’t managed under your account. You can enable attended technician management, multiple concurrent sessions, mobile device support, custom branding, and ticketing/ITSM system integrations by adding a Splashtop SOS subscription to your account.
除了對託管端點不限數量的主動存取功能之外，Splashtop Remote Support 亦允許團隊擁有者和管理員與不受您帳戶託管的 Windows 或 Mac 電腦分享一次同時進行臨機支援連線。將 Splashtop SOS 訂閱新增至您的帳戶，即可啟用臨機技術人員管理、多次同時進行連線、行動裝置支援、自訂品牌和整合技術支援需求單/ITSM 系統。