How long will it take for funds to be returned to me?
资金返还到我手上需要多久？
The return of funds to your bank account will depend on the withdrawal method you use.
Bank transfer: Once the funds have been removed from your trading account, it will take 3-5 work days before they land in your bank. Please refer to your bank about the actual time required for processing.
E-wallet: Your funds will be back in your e-wallet within 2 working days.
Credit/debit card: Once the withdrawal has been successfully processed, refunds will take around 2-5 working days. Please note if there are restrictions that prevent us from returning funds back to your card, we may ask for a valid bank statement and return funds to your registered bank account. If this is the case, you will be contacted by your relationship manager.
All withdrawal requests received on a business day before 2 pm (UK time) will be processed on the same day. Any requests received after this time will be processed on the next available working day.
向您的银行账户返还资金的速度取决于您使用的出金方式。
银行转账：资金从您的交易账户中取出开始，需要3-5个工作日后才能到达您的银行。请向您的银行查询办理所需的实际时间。
电子钱包：您的资金将在2个工作天内回到您的电子钱包。
信用卡/签账金融卡：在成功办理出金后，退款需要大致2-5个工作日。请注意，如果存在我们不能将资金退到您的卡上的限制，我们会要求您提供有效的银行声明并将资金退到您登记的银行账户。如若发生这种情况，您的客户经理将与您联系。
所有在工作天的下午2时前（英国时间）收到的出金要求，将于同一天内办理；超过这指定时间收到的出金要求，将会在下一个工作天办理。