Do I have to pay for the shuttle from the train / bus station to the pier?
从火车站/汽车站到码头的班车需要付费吗？
Pay attention to what type of tickets you have: combo or joint. Combo tickets (1 ticket for multiple transportations) usually include all the transfers. Joint tickets (joint tickets suggested by the system) do not include a transfer and will notify you about how long is the transfer between stations.
If you book bus/ferry combo tickets with one operator all costs are covered.
If you book train/ferry combos the transfer to the pier is included.
If you book minivan/ferry combos watch out for the station on the map. If it is on the island the ferry is included. Contact us via support if the driver tried to charge you for the ferry.
If you book train and ferry separately please make sure that you select the train station as a starting point for the ferry ticket.
In Suratthani, you can choose from different operators. Please make sure you do not mix up airport, town and railway station. They all might be shown in your search results.
If you travel via Ranong you need to show your ferry ticket at the bus station. You may or may not have to pay for a shuttle to the pier. It depends on your arrival time and the operator. In general, the shuttle service is included in the ticket price, but we experienced sometimes passengers have to pay extra for no reason.
请注意你的票的类型：组合票或联票。组合票（1张票用于多种交通工具）通常包括所有的接送。联票（由系统建议的联票）不包括转车，并会通知你车站之间的转车时间。
如果你在一家运营商处预订巴士/轮渡联票，所有费用都包括在内。
如果你预订的是火车/轮船联票，则包括到码头的转车。
如果你预订的是小货车/渡轮组合票，请注意地图上的车站。如果是在岛上，则包括轮渡。如果司机试图向你收取渡轮费用，请通过技术支持联系我们。
如果你分别预订火车和轮渡，请确保你选择火车站作为轮渡票的起点。
在素叻府，你可以选择不同的运营商。请确保你不要把机场、城镇和火车站混为一谈。它们都可能显示在你的搜索结果中。
如果你经拉农旅行，你需要在汽车站出示你的渡轮票。你可能需要也可能不需要支付前往码头的班车费用。这取决于你的抵达时间和运营商。一般来说，班车服务是包含在票价中的，但我们经历过有时乘客要无缘无故地支付额外费用。