Do online shops offer a refund to their buyers?
在线商店是否向买家提供退款？
In a case where an item is missing, late, defective, or you’re still under the buyer protection program, most online shops will allow the buyers to return the product and get a refund.
You can request a refund on their website, mobile app, or by filling up a form. Forms are typically short and easy to fill. Details such as your name, phone number, email, and why you want a refund are asked on the forms.
如果商品丢失、延迟、有缺陷或您仍在买家保护计划下，大多数在线商店将允许买家退货并获得退款。
您可以在他们的网站、移动应用程序或填写表格上申请退款。 表格通常很短且易于填写。 表格上会询问您的姓名、电话号码、电子邮件以及您想要退款的原因等详细信息。