Q5. WHY DO I SEE “NO CONNECTION” OR “INVALID ACCOUNT” MESSAGE?
Q5. 为什么我会看到「无连接」或「无效账户」的提示？
A5. “No connection” – Please check your firewall/anti-virus setting and add MT4 platform as an exemption or turn off anti-virus/firewall. Also, please ensure you are connected to the internet.“Invalid Account” – Please refer to the e-mail with your MT4 application login credentials and make sure you entered the correct account number and password. In addition, please ensure you have chosen the correct server name: RakutenSecuritiesBullion-live.
A5. 「无连接」-请检查您的防火墙或防病毒设置，在设置中允许MT4平台运行或关闭防病毒设置和防火墙。 同时，请确保您已连接到互联网。
「无效账户」-请检查含有您的MT4登录信息的电子邮件，以确保您输入了正确的账号和密码。 您可能需要检查您是否选择了正确的服务器名称：RakutenSecuritiesBullion-live。