Help, I'm having trouble accessing your website.
我在瀏覽網頁時遇到問題
The first thing we recommend is to delete your cookies. On most internet browsers, you can do this in the 'Tools' or 'History' menus. Once you've cleared your cookies, close your browser, reopen it and visit our website again. This usually does the trick, however if you're still having problems, please email our customer support team on enquiries.apac@neweracap.com.    Be sure to include as much detail as you can about the issue and we’ll get onto it. Please include: - Screenshots of the error - Which web browser you're using (e.g. Internet Explorer, Firefox, Chrome, Safari etc. - What you've done so far to try to resolve it  We also recommend using the following supported browsers for the best shopping experience; Internet Explorer, Chrome, Safari or Firefox.
我們首先建議您刪除網頁Cookie（瀏覽資料）。在多數的網頁瀏覽器，您可以在"工具"或"歷史"中完成以產指令。當您刪除Cookie（瀏覽資料）後，請關閉瀏覽器，然後重新開啟瀏覽器並再次進入我們的網站。通常情況下，問題能夠迎刃而解。但是，如果依然存在問題，請透過電郵聯絡我們的顧客服務團隊 enquiries.apac@neweracap.com。   請確保你提供盡量多的資料讓我們了解並跟進。包括： - 有關問題的網頁截圖 - 提供你所使用的瀏覽器名稱 - 您曾使用過的解決方法 我們同時建議你使用以下網頁瀏覽器以獲取最佳的購物經驗：Internet Explorer, Chrome, Safari or Firefox.