What are the four types of customer loyalty?
客户忠诚度的四种类型是什么？
Four types of loyal customers you need to know
Active Loyals (43% of the adult population) Stay loyal to brands for both routine and special purchases. ... Habitual Loyals (23%) Stay loyal for routine buys but shop around for special purchases. ... Situational Loyals (9%) ... Active Disloyals (27%)
你需要知道的四种忠诚客户 积极忠诚者（占成年人口的 43%） 在日常和特殊购买中保持对品牌的忠诚度。 ... 习惯性忠诚者 (23%) 对常规购买保持忠诚，但在特殊购买时货比三家。 ... 情境忠诚度 (9%) ... 积极的不忠者 (27%)