WHEN WILL I RECIEVE MY ORDER?
我什麼時候可以收到我的訂單？
We aim to ensure that you receive your order as quickly as possible.Once your order is successfully submitted, our warehouse processes your order the following business day. It is then picked, packed, and dispatched. Once it is on its way to you, you will receive an email notification containing your tracking information, along with an estimated delivery date from our partner courier, Australia Post.Normally, you should receive your order within 1-3 business days. Please note that our standard delivery time are estimates. Packages are not shipped nor delivered on weekends and local public holidays and may vary due to external factors outside of Daniel Wellington’s, and our courier’s, control.While we always strive to have our orders delivered on time, we acknowledge that the unforeseeable is inevitable. External factors outside of Daniel Wellington’s and its courier’s control, such as extreme weather conditions and technical failures, are bound to occasionally cause delays, and we ask for your patience and understanding when they do.Feel free to contact us if you have any questions about your order's status. Alternatively, if you already have a tracking number, please feel free to check the status via the UPS Website.
我們的目標是確保您盡快收到訂單。 一旦您的訂單成功提交，我們的倉庫將在下一個工作日處理您的訂單。然後將其挑選、包裝和發送。包裹送達您的途中後，您將收到一封電子郵件通知，其中包含您的跟踪信息，以及我們的合作夥伴快遞公司澳大利亞郵政的預計送達日期。
通常，您應該會在 1-3 個工作日內收到您的訂單。請注意，我們的標準交貨時間是估計值。包裹在周末和當地公共假期不發貨也不派送，並且可能會因 Daniel Wellington 和我們的快遞員無法控制的外部因素而有所不同。
雖然我們始終努力按時交付訂單，但我們承認不可預見的情況是不可避免的。丹尼爾惠靈頓及其快遞公司無法控制的外部因素，如極端天氣條件和技術故障，必然會偶爾造成延誤，請您耐心等待和理解。 如果您對訂單狀態有任何疑問，請隨時與我們聯繫。或者，如果您已有跟踪號，請隨時通過 UPS 網站查看狀態。