I forgot username and/or password?
我忘记了用户名和/或密码?
If you forgot only your password you can reset by using Forgot Password tool. In case you forgot user-name you need to send us a request by Contact Us.
如果您只是忘记了密码，那您可以使用找回密码 工具进行重设。如果您忘记了用户名，您需要通过 联系我们发送请求。