If I obtained Windows when I purchased a new device, who provides support?
如果我在購買新裝置時取得 Windows，由誰提供支援呢？
If you have a valid Windows license, you are eligible for support from Microsoft, subject to the Microsoft Lifecycle Policy and the support terms and conditions that were in place at the time of purchase. If you acquired your Windows operating system through the Microsoft Volume Licensing program or from an Original Equipment Manufacturer (OEM), Microsoft offers access to a wealth of online self-help support content in addition to paid technical help offerings. If you acquired your Windows operating system through an OEM, you may also contact your OEM for more information about the support offerings for Windows operating systems from that OEM.
如果您擁有有效的 Windows 授權，即符合資格可從 Microsoft 獲得支援，並必須遵守 Microsoft 生命週期原則及購買時成立的適用支援條款及條件。 如果您透過 Microsoft 大量授權方案或原始設備製造商 (OEM) 取得 Windows 作業系統，Microsoft 除了提供付費的技術協助服務之外，也提供豐富的線上自助支援內容。 如果您是透過 OEM 取得 Windows 作業系統，也可以連絡您的 OEM，以取得該 OEM 的 Windows 作業系統支援方案詳細資訊。