Hvorfor har jeg ikke modtaget en e-mail?
Why didn’t I receive an email?
Hvis du har tilmeldt dig vores tjeneste, men ikke modtaget nogle beskeder, kan det være af en af følgende årsager:
Flyafgangen, du tilmeldte dig, var ikke forsinket, og/eller du tilmeldte dig ikke yderligere besked ved ankomst eller afrejse
De indtastede e-mail-oplysninger var forkerte
Du indtastede din e-mailadresse mindre end 23 timer før afrejse
If you have subscribed for the alerts but have not received any, it may be because of one of the following reasons:
There were no delays to the flight you registered for, and/or you did not opt in for an additional notification on actual arrival or departure
The email details you entered were incorrect
You provided your email address less than 23 hours before departure