Hvordan får jeg en reservedel fra OG?
How do I get a replacement part from OG?
Vi har ikke reservedele til alt vores legetøj, men lad os vide, hvad du mangler, og vi vil gøre, hvad vi kan for at hjælpe dig. Send os venligst en e-mail på: customerservice@ourgeneration.eu Sørg for at medtage så mange oplysninger som muligt, herunder obligatoriske felter, for at få et svar. Bemærk venligst, at svartiden varierer afhængigt af årstiden, men du kan forvente en svartid på 2-3 hverdage.
We don’t have replacement parts for all of our toys, but let us know what you’re missing and we’ll do what we can to help. Please send us an email at customerservice@ourgeneration.eu Be sure to include as much information as you can, including required fields, in order to receive a response. Please note that response times vary depending on the time of year, however you can expect a 2-3 business day turnaround.