Complaints filed with the National Human Rights Commission are reviewed under the 2000 Law on the National Human Rights Commission. Complaints filed with the court are review'ed under the Law on General Administrative Procedures and Law' on Civil Procedures. An extension of another 30 days can be granted for complaints for which more time is required to collect the required information. To facilitate the submission of petitions, complaints and requests from the public, the Ministry' has placed a special box in a room located at the entrance of the Ministry, before the security checkpoint. Petitions and complaints that require urgent attention are handled by a dedicated official, while requests for environmental information undergo a common process of registration and dispatch to the relevant departments, depending on the content and nature of the request.