This section addresses the challenges and needs of persons with disabilities by providing the international normative frameworks pertaining to inclusive cities and human settlements and examines available national policies and best practices. The experience of persons with disabilities in urban and rural settings is also analysed in order to identify targeted actions to achieve Goal 11 in both settings. The resilience aspect is discussed in the section on hazards, shocks and disasters (targets 1.5 and 11.5 and Goal 13).