It is likely that as each generation reaches old age, it will face similar difficulties as the pace of technology moves faster than people's ability to stay ahead of it mentally and physically. Given the likely increase in prevalence of digital interfaces - especially in the context of Mobility as a Service (MaaS) - designing services that are accessible for as wide a population as possible will become a core concern. This is already the case for Finland, a pioneer in MaaS policy and deployment (see Box 5). Over the past 30 years, in North America, Europe and elsewhere there have been developments, initiated by the civil rights movement and increasingly enshrined in law, to require all public transport to be designed and operated by vehicles and systems accessible to people who use wheelchairs, have walking difficulty, impaired sight or hearing, etc.